Customer Engagement Contracts in Manchester

Customer Engagement
North West > Manchester

The following table provides summary statistics for contract job vacancies advertised in Manchester with a requirement for Customer Engagement skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Engagement over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 87 117 135
Rank change year-on-year +30 +18 -41
Contract jobs citing Customer Engagement 14 1 4
As % of all contract jobs advertised in Manchester 0.92% 0.052% 0.16%
As % of the Processes & Methodologies category 1.06% 0.057% 0.18%
Number of daily rates quoted 11 1 2
10th Percentile - - £282
25th Percentile £631 £463 £304
Median daily rate (50th Percentile) £663 £475 £355
Median % change year-on-year +39.47% +33.80% -21.11%
75th Percentile £694 £488 £404
90th Percentile - - £424
North West median daily rate £663 £558 £355
% change year-on-year +18.83% +57.04% -21.11%
Number of hourly rates quoted 2 0 0
10th Percentile £25.65 - -
25th Percentile £25.88 - -
Median hourly rate £26.50 - -
75th Percentile £26.88 - -
90th Percentile £26.95 - -
North West median hourly rate £20.00 - £20.49

All Process and Methodology Skills
Manchester

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Manchester with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,325 1,758 2,259
As % of all contract IT jobs advertised in Manchester 87.00% 92.24% 88.48%
Number of daily rates quoted 908 1,289 1,790
10th Percentile £313 £313 £260
25th Percentile £406 £413 £398
Median daily rate (50th Percentile) £500 £500 £488
Median % change year-on-year - +2.56% +8.33%
75th Percentile £588 £594 £575
90th Percentile £694 £665 £663
North West median daily rate £500 £500 £475
% change year-on-year - +5.26% +11.76%
Number of hourly rates quoted 71 64 50
10th Percentile £12.40 £15.31 £11.36
25th Percentile £13.50 £20.00 £11.75
Median hourly rate £24.10 £35.00 £15.25
Median % change year-on-year -31.14% +129.51% -3.17%
75th Percentile £57.50 £45.66 £23.69
90th Percentile £72.50 £68.80 £33.88
North West median hourly rate £21.00 £35.00 £21.00
% change year-on-year -40.00% +66.67% +15.21%

Customer Engagement
Job Vacancy Trend in Manchester

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Customer Engagement in Manchester

Customer Engagement
Contractor Daily Rate Trend in Manchester

3-month moving average daily rate quoted in jobs citing Customer Engagement in Manchester.

Daily rate trend for Customer Engagement in Manchester

Customer Engagement
Daily Rate Histogram in Manchester

Daily rate distribution for jobs citing Customer Engagement in Manchester over the 6 months to 25 April 2024.

Daily rate histogram for Customer Engagement in Manchester

Customer Engagement
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.14%) Microsoft Exchange
1 1 (7.14%) SharePoint
1 1 (7.14%) Skype for Business
Cloud Services
1 8 (57.14%) Amazon EC2
1 8 (57.14%) Amazon ECR
1 8 (57.14%) Amazon EKS
1 8 (57.14%) Amazon S3
1 8 (57.14%) Amazon SQS
1 8 (57.14%) AWS
1 8 (57.14%) Route 53
1 8 (57.14%) Virtual Private Cloud
2 1 (7.14%) Microsoft 365
Database & Business Intelligence
1 8 (57.14%) Elasticsearch
2 3 (21.43%) NoSQL
Development Applications
1 8 (57.14%) GitLab
1 8 (57.14%) webpack
General
1 3 (21.43%) Public Sector
Job Titles
1 8 (57.14%) Lead
2 6 (42.86%) Technical Leader
3 2 (14.29%) Analyst
3 2 (14.29%) Architect
3 2 (14.29%) Senior
3 2 (14.29%) Senior Analyst
3 2 (14.29%) Senior Service Desk Analyst
3 2 (14.29%) Service Analyst
3 2 (14.29%) Service Desk Analyst
3 2 (14.29%) Solutions Architect
4 1 (7.14%) 2nd Line Engineer
4 1 (7.14%) Exchange Engineer
4 1 (7.14%) User Researcher
Libraries, Frameworks & Software Standards
1 8 (57.14%) Express.js
1 8 (57.14%) Node.js
1 8 (57.14%) React
1 8 (57.14%) Redux
Miscellaneous
1 1 (7.14%) Data Protection Act
Operating Systems
1 1 (7.14%) Windows
1 1 (7.14%) Windows 7
Processes & Methodologies
1 8 (57.14%) API Development
1 8 (57.14%) Backlog Prioritisation
1 8 (57.14%) CI/CD
1 8 (57.14%) Containerisation
1 8 (57.14%) End-to-End Testing
1 8 (57.14%) ETL
1 8 (57.14%) Front End Development
1 8 (57.14%) Full Stack Development
1 8 (57.14%) QA Automation
1 8 (57.14%) Test Automation
2 3 (21.43%) DevOps
3 2 (14.29%) Agile
3 2 (14.29%) Coaching
3 2 (14.29%) Collaborative Working
3 2 (14.29%) Customer Service
3 2 (14.29%) Incident Management
3 2 (14.29%) Mentoring
3 2 (14.29%) Problem Management
3 2 (14.29%) Service Management
4 1 (7.14%) Problem-Solving
Programming Languages
1 1 (7.14%) PowerShell
Qualifications
1 10 (71.43%) Security Cleared
2 9 (64.29%) SC Cleared
3 1 (7.14%) Degree
3 1 (7.14%) DV Cleared
Quality Assurance & Compliance
1 8 (57.14%) QA
System Software
1 3 (21.43%) Docker
Systems Management
1 8 (57.14%) Kubernetes
Vendors
1 1 (7.14%) Microsoft