Customer Service Contracts in Middlesbrough

Customer Service
North Yorkshire > Middlesbrough

The table below provides summary statistics for contract job vacancies advertised in Middlesbrough requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 7 - -
Rank change year-on-year - - -
Contract jobs citing Customer Service 1 0 0
As % of all contract jobs advertised in Middlesbrough 7.14% - -
As % of the Processes & Methodologies category 8.33% - -
Number of daily rates quoted 1 0 0
Median daily rate (50th Percentile) £200 - -
North Yorkshire median daily rate £200 £145 £200
% change year-on-year +37.93% -27.50% +42.86%

All Process and Methodology Skills
Middlesbrough

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Middlesbrough.

Contract vacancies with a requirement for process or methodology skills 12 9 13
As % of all contract IT jobs advertised in Middlesbrough 85.71% 45.00% 65.00%
Number of daily rates quoted 2 9 12
10th Percentile £183 £393 £121
25th Percentile £186 £400 £256
Median daily rate (50th Percentile) £194 £650 £390
Median % change year-on-year -70.19% +66.67% +78.29%
75th Percentile £198 £675 £395
90th Percentile £199 - £523
North Yorkshire median daily rate £400 £400 £390
% change year-on-year - +2.56% +2.63%
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £17.25 - -
Median hourly rate £18.50 - -
75th Percentile £19.75 - -
90th Percentile - - -
North Yorkshire median hourly rate £18.25 £13.50 £19.89
% change year-on-year +35.19% -32.11% +11.46%

Customer Service
Job Vacancy Trend in Middlesbrough

Job postings citing Customer Service as a proportion of all IT jobs advertised in Middlesbrough.

Job vacancy trend for Customer Service in Middlesbrough

Customer Service
Contractor Daily Rate Trend in Middlesbrough

3-month moving average daily rate quoted in jobs citing Customer Service in Middlesbrough.

Daily rate trend for Customer Service in Middlesbrough

Customer Service
Contractor Hourly Rate Trend in Middlesbrough

3-month moving average hourly rates quoted in jobs citing Customer Service in Middlesbrough.

Hourly rate trend for Customer Service in Middlesbrough

Customer Service
Co-occurring Skills and Capabilities in Middlesbrough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) Desktop Support
1 1 (100.00%) Desktop Support Technician
1 1 (100.00%) Desktop Technician
1 1 (100.00%) Support Technician
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Qualifications
1 1 (100.00%) DBS Check
Quality Assurance & Compliance
1 1 (100.00%) SLA
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) Spiceworks