Customer Service Jobs in Middlesbrough

Customer Service
North Yorkshire > Middlesbrough

The table below provides summary statistics for permanent job vacancies advertised in Middlesbrough requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 28 May 2025, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 10 19 19
Rank change year-on-year +9 0 -8
Permanent jobs citing Customer Service 8 2 23
As % of all permanent jobs advertised in Middlesbrough 10.81% 1.92% 13.61%
As % of the Processes & Methodologies category 11.59% 2.99% 14.29%
Number of salaries quoted 3 2 5
10th Percentile - £21,663 -
25th Percentile - £23,219 £46,250
Median annual salary (50th Percentile) £23,504 £26,125 £52,500
Median % change year-on-year -10.03% -50.24% +79.42%
75th Percentile £24,296 £28,719 £58,750
90th Percentile £24,770 £30,088 £61,750
North Yorkshire median annual salary £25,087 £30,000 £45,000
% change year-on-year -16.38% -33.33% -7.22%

All Process and Methodology Skills
Middlesbrough

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Middlesbrough.

Permanent vacancies with a requirement for process or methodology skills 69 67 161
As % of all permanent jobs advertised in Middlesbrough 93.24% 64.42% 95.27%
Number of salaries quoted 19 65 78
10th Percentile £23,503 £25,450 £31,250
25th Percentile £27,544 £30,000 £33,750
Median annual salary (50th Percentile) £30,000 £40,000 £40,000
Median % change year-on-year -25.00% - +6.67%
75th Percentile £42,188 £46,250 £53,750
90th Percentile £52,000 £63,500 £58,750
North Yorkshire median annual salary £47,683 £41,500 £50,000
% change year-on-year +14.90% -17.00% -

Customer Service
Job Vacancy Trend in Middlesbrough

Job postings citing Customer Service as a proportion of all IT jobs advertised in Middlesbrough.

Job vacancy trend for Customer Service in Middlesbrough

Customer Service
Salary Trend in Middlesbrough

3-month moving average salary quoted in jobs citing Customer Service in Middlesbrough.

Salary trend for Customer Service in Middlesbrough

Customer Service
Co-occurring Skills and Capabilities in Middlesbrough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (12.50%) Power Platform
1 1 (12.50%) PowerApps
Communications & Networking
1 7 (87.50%) Broadband
Database & Business Intelligence
1 1 (12.50%) BusinessObjects
1 1 (12.50%) Power BI
General
1 6 (75.00%) Banking
1 6 (75.00%) Games
2 1 (12.50%) Social Skills
Job Titles
1 7 (87.50%) Customer Service Advisor
2 1 (12.50%) Business Intelligence Developer
2 1 (12.50%) Developer
2 1 (12.50%) Power BI Developer
Processes & Methodologies
1 6 (75.00%) Problem-Solving
2 1 (12.50%) Business Intelligence
2 1 (12.50%) Dashboard Development
2 1 (12.50%) Scrum
Programming Languages
1 1 (12.50%) SQL
Vendors
1 7 (87.50%) BT