IVR Contract Job Trends in the Midlands

Interactive Voice Response (IVR)
England > Midlands

The table below looks at the prevalence of the term IVR in contract job vacancies in the Midlands. Included is a benchmarking guide to the contractor rates offered in vacancies that cited IVR over the 6 months leading up to 19 October 2025, comparing them to the same period in the previous two years.

6 months to
19 Oct 2025
Same period 2024 Same period 2023
Rank 151 136 140
Rank change year-on-year -15 +4 -
Contract jobs citing IVR 4 2 4
As % of all contract jobs in the Midlands 0.14% 0.075% 0.14%
As % of the Miscellaneous category 0.38% 0.26% 0.43%
Number of daily rates quoted 2 2 3
10th Percentile £320 £333 -
25th Percentile £327 £363 -
Median daily rate (50th Percentile) £345 £425 £400
Median % change year-on-year -18.82% +6.25% -
75th Percentile £369 £488 £469
90th Percentile £380 £518 £510
England median daily rate £475 £534 £450
% change year-on-year -11.05% +18.67% -2.70%

All Generic Skills
Midlands

IVR falls under the General and Transferable Skills category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring generic IT skills in the Midlands.

Contract vacancies with a requirement for generic IT skills 1,051 773 924
As % of all contract IT jobs advertised in the Midlands 37.74% 28.89% 31.79%
Number of daily rates quoted 665 459 593
10th Percentile £255 £208 £263
25th Percentile £380 £359 £400
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +2.56%
75th Percentile £575 £622 £600
90th Percentile £663 £713 £700
England median daily rate £525 £550 £550
% change year-on-year -4.55% - -2.22%
Number of hourly rates quoted 69 20 50
10th Percentile £18.80 £15.46 £17.70
25th Percentile £18.87 £20.30 £20.13
Median hourly rate £25.08 £27.53 £27.50
Median % change year-on-year -8.91% +0.10% +56.61%
75th Percentile £40.46 £51.25 £64.63
90th Percentile £50.00 £55.45 £68.88
England median hourly rate £27.53 £52.50 £45.21
% change year-on-year -47.56% +16.12% +75.50%

IVR
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of contract IT job postings citing IVR relative to all contract IT jobs advertised in the Midlands.

IVR job vacancy trend in the Midlands

IVR
Daily Rate Trend in the Midlands

Contractor daily rate distribution trend for jobs in the Midlands citing IVR.

Contractor daily rate distribution trend for jobs in the Midlands citing IVR

IVR
Hourly Rate Trend in the Midlands

Contractor hourly rate distribution trend for jobs in the Midlands citing IVR.

Contractor hourly rate distribution trend for jobs in the Midlands citing IVR

IVR
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the Midlands region over the 6 months to 19 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -9 4 £345 -34.29%
IVR
England

IVR
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (25.00%) Chatbot
Cloud Services
1 3 (75.00%) AWS
2 2 (50.00%) AWS Lambda
2 2 (50.00%) Serverless
3 1 (25.00%) Microsoft Copilot
Database & Business Intelligence
1 2 (50.00%) DynamoDB
General
1 1 (25.00%) Social Skills
Job Titles
1 2 (50.00%) Developer
2 1 (25.00%) AWS Developer
2 1 (25.00%) Robotic Process Automation Developer
Processes & Methodologies
1 2 (50.00%) CRM
1 2 (50.00%) WFM
2 1 (25.00%) AI
2 1 (25.00%) Chat Support
2 1 (25.00%) Conversational UI
2 1 (25.00%) Generative AI
2 1 (25.00%) Incident Management
2 1 (25.00%) LLM
2 1 (25.00%) Natural Language Processing
2 1 (25.00%) OCR
2 1 (25.00%) Robotic Process Automation
2 1 (25.00%) SDLC
2 1 (25.00%) Sentiment Analysis
2 1 (25.00%) Workflow
2 1 (25.00%) Workflow Management
Quality Assurance & Compliance
1 1 (25.00%) QA
Vendors
1 1 (25.00%) Automation Anywhere
1 1 (25.00%) Blue Prism
1 1 (25.00%) Citrix
1 1 (25.00%) IBM
1 1 (25.00%) UiPath