The following table provides summary statistics for contract job vacancies advertised in the Midlands with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 23 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
England / Midlands
Rank 18 21 11
Rank change year-on-year +3 -10  
Contract jobs citing CRM 3 9 11
As % of all contract IT jobs advertised in the Midlands 2.61% 4.46% 7.53%
As % of the Processes & Methodologies category 3.06% 5.63% 9.57%
Number of daily rates quoted 0 5 4
Median daily rate - £400 £448
Median daily rate % change year-on-year - -10.61%  
UK excluding London median daily rate £400 £400 £400
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £27.50 £16.50 £40.00
% change year-on-year +66.66% -58.75%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the Midlands with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Midlands
Contract job vacancies with a requirement for process and methodology skills 98 160 115
As % of all contract IT job vacancies advertised in the Midlands 85.22% 79.21% 78.77%
Number of daily rates quoted 50 77 48
Median daily rate £450 £450 £420
Median daily rate % change year-on-year - +7.14%  
90% offered a daily rate of more than £300 £300 £250
10% offered a daily rate of more than £550 £650 £550
UK excluding London median daily rate £410 £400 £399
% change year-on-year +2.50% +0.29%  
Number of hourly rates quoted 1 2 1
Median hourly rate £20.00 £17.50 £20.00
Median hourly rate % change year-on-year +14.28% -12.50%  
UK excluding London median hourly rate £36.00 £39.00 £30.00
% change year-on-year -7.69% +30.00%  

CRM
Job Vacancy Trend in the Midlands

The job posting trend of jobs advertised in the Midlands citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in the Midlands

CRM
Contractor Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the Midlands.

Contractor daily rate trend for CRM in the Midlands

CRM
Contractor Hourly Rate Trend in the Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM in the Midlands.

Contractor hourly rate trend for CRM in the Midlands

CRM
Top 30 Related IT Skills in the Midlands

For the 6 months to 23 March 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Midlands region with a requirement for CRM.

1 6 (85.71%) SAP
2 5 (71.43%) Project Management
3 4 (57.14%) Salesforce.com
3 4 (57.14%) Analytical Skills
4 3 (42.86%) Customer Requirements
4 3 (42.86%) IT Strategy
4 3 (42.86%) Dynamics CRM
4 3 (42.86%) Microsoft
5 2 (28.57%) Stakeholder Management
5 2 (28.57%) VMware
5 2 (28.57%) BizTalk Server
5 2 (28.57%) SAML
5 2 (28.57%) SOA
5 2 (28.57%) ETL
5 2 (28.57%) Windows
5 2 (28.57%) MSMQ
5 2 (28.57%) MQSeries
5 2 (28.57%) MS Excel
5 2 (28.57%) SharePoint
5 2 (28.57%) C#
5 2 (28.57%) Oracle
5 2 (28.57%) SQL Server
5 2 (28.57%) DB2
5 2 (28.57%) PeopleSoft
5 2 (28.57%) SQL Server Integration Services
5 2 (28.57%) Marketing
5 2 (28.57%) SQL Server 2005
5 2 (28.57%) Load Balancing
5 2 (28.57%) Disaster Recovery
5 2 (28.57%) SQL Server Reporting Services

CRM
Top Related IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) BizTalk Server
1 2 (28.57%) MQSeries
1 2 (28.57%) Oracle SOA Suite
1 2 (28.57%) SharePoint
Applications
1 2 (28.57%) MS Excel
Business Applications
1 3 (42.86%) Dynamics CRM
2 1 (14.29%) SAP S/4HANA
Cloud Services
1 2 (28.57%) Microsoft Azure
2 1 (14.29%) PaaS
Database & Business Intelligence
1 2 (28.57%) DB2
1 2 (28.57%) SQL Server
1 2 (28.57%) SQL Server 2005
1 2 (28.57%) SQL Server 2008
1 2 (28.57%) SQL Server 2012
1 2 (28.57%) SQL Server Integration Services
1 2 (28.57%) SQL Server Reporting Services
2 1 (14.29%) GIS
Development Applications
1 2 (28.57%) MSBuild
1 2 (28.57%) Team Foundation Server
General
1 2 (28.57%) Marketing
2 1 (14.29%) Manufacturing
Job Titles
1 3 (42.86%) Developer
2 2 (28.57%) BizTalk Developer
3 1 (14.29%) Architect
3 1 (14.29%) Business Manager
3 1 (14.29%) Consultant
3 1 (14.29%) IT Consultant
3 1 (14.29%) IT Manager
3 1 (14.29%) IT Project Manager
3 1 (14.29%) Operations Manager
3 1 (14.29%) Portfolio Manager
3 1 (14.29%) Project Consultant
3 1 (14.29%) Relationships Manager
3 1 (14.29%) SAP Architect
3 1 (14.29%) SAP Solutions Architect
3 1 (14.29%) Senior Developer
3 1 (14.29%) Senior Manager
3 1 (14.29%) Solutions Architect
3 1 (14.29%) Technical Consultant
3 1 (14.29%) Technical Manager
3 1 (14.29%) Technical Project Manager
Libraries, Frameworks & Software Standards
1 2 (28.57%) MSMQ
1 2 (28.57%) SAML
1 2 (28.57%) WCF
2 1 (14.29%) jQuery
2 1 (14.29%) REST
2 1 (14.29%) SOAP
2 1 (14.29%) Visualforce
Miscellaneous
1 4 (57.14%) Analytical Skills
2 1 (14.29%) Computer Science
Operating Systems
1 2 (28.57%) Windows
Processes & Methodologies
1 5 (71.43%) Project Management
2 3 (42.86%) Customer Requirements
2 3 (42.86%) IT Strategy
3 2 (28.57%) Business Activity Monitoring
3 2 (28.57%) Continuous Integration
3 2 (28.57%) Disaster Recovery
3 2 (28.57%) ETL
3 2 (28.57%) Load Balancing
3 2 (28.57%) Presales
3 2 (28.57%) Problem Management
3 2 (28.57%) SOA
3 2 (28.57%) Stakeholder Management
4 1 (14.29%) Agile Software Development
4 1 (14.29%) Business Analysis
4 1 (14.29%) Document Management
4 1 (14.29%) ERP
4 1 (14.29%) Performance Management
4 1 (14.29%) Service Delivery
4 1 (14.29%) Supplier Management
4 1 (14.29%) Waterfall
Programming Languages
1 2 (28.57%) C#
2 1 (14.29%) JavaScript
Qualifications
1 1 (14.29%) Degree
Quality Assurance & Compliance
1 1 (14.29%) PMO
System Software
1 2 (28.57%) Hyper-V
1 2 (28.57%) VMware Infrastructure
Vendors
1 6 (85.71%) SAP
2 4 (57.14%) Salesforce.com
3 3 (42.86%) Microsoft
4 2 (28.57%) Oracle
4 2 (28.57%) PeopleSoft
4 2 (28.57%) VMware