Period
to 20 October 2017

The following table provides summary statistics for contract job vacancies advertised in the Midlands with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 20 October 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > Midlands
6 months to
20 Oct 2017
Same period 2016 Same period 2015
Rank 50 34 34
Rank change year-on-year -16 0 +14
Contract jobs citing CRM 291 476 378
As % of all contract IT jobs advertised in the Midlands 3.70% 4.86% 4.48%
As % of the Processes & Methodologies category 4.43% 5.90% 5.69%
Number of daily rates quoted 192 325 264
Midlands median daily rate £413 £375 £400
Median daily rate % change year-on-year +10.00% -6.25% +2.56%
10th Percentile £263 £225 £295
90th Percentile £550 £518 £700
England median daily rate £425 £425 £413
% change year-on-year - +3.03% -2.94%
Number of hourly rates quoted 4 5 4
Midlands median hourly rate £51.00 £15.00 £24.50
Median hourly rate % change year-on-year +240.00% -38.78% +20.99%
10th Percentile £50.15 £14.35 £16.55
90th Percentile £53.08 £18.75 £41.25
England median hourly rate £27.75 £21.00 £22.18
% change year-on-year +32.14% -5.32% +10.90%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Contract vacancies with a requirement for process or methodology skills 6567 8068 6641
As % of all contract IT jobs advertised in the Midlands 83.41% 82.41% 78.75%
Number of daily rates quoted 4158 4936 3977
Midlands median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +4.17%
10th Percentile £250 £250 £225
90th Percentile £550 £575 £538
England median daily rate £450 £425 £415
% change year-on-year +5.88% +2.41% +3.75%
Number of hourly rates quoted 234 190 262
Midlands median hourly rate £20.00 £17.00 £19.04
Median hourly rate % change year-on-year +17.65% -10.71% +5.78%
10th Percentile £10.50 £10.49 £11.00
90th Percentile £52.50 £40.00 £40.87
England median hourly rate £25.00 £24.00 £22.00
% change year-on-year +4.17% +9.09% +15.79%

CRM
Job Vacancy Trend in the Midlands

Job postings citing CRM as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for CRM in the Midlands

CRM
Contractor Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the Midlands.

Contractor daily rate trend for CRM in the Midlands

CRM
Contractor Daily Rate Histogram in the Midlands

The daily rate distribution of IT jobs citing CRM in the Midlands over the 6 months to 20 October 2017.

Contractor daily rate histogram for CRM in the Midlands

CRM
Contractor Hourly Rate Trend in the Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the Midlands.

Contractor hourly rate trend for CRM in the Midlands

CRM
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Midlands region over the 6 months to 20 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands -6 223 £425 +13.33% 19
East Midlands -29 63 £375 +1.35% 8
CRM
England

For the 6 months to 20 October 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Midlands region with a requirement for CRM.

1 112 (38.49%) Dynamics CRM
2 90 (30.93%) Microsoft
3 71 (24.40%) Agile Software Development
4 51 (17.53%) .NET
5 43 (14.78%) Finance
5 43 (14.78%) Microsoft Azure
6 41 (14.09%) SAP
7 39 (13.40%) Dynamics 365
8 38 (13.06%) Stakeholder Management
9 37 (12.71%) SQL Server
10 34 (11.68%) C#
11 33 (11.34%) SQL
12 31 (10.65%) Project Management
13 30 (10.31%) Salesforce.com
13 30 (10.31%) ITIL
14 28 (9.62%) Marketing
14 28 (9.62%) JavaScript
15 24 (8.25%) Business Intelligence
16 23 (7.90%) Migration
17 21 (7.22%) SharePoint
18 20 (6.87%) Visual Studio Team System
18 20 (6.87%) Automotive
19 19 (6.53%) Oracle
20 18 (6.19%) Retail
20 18 (6.19%) SAP CRM
20 18 (6.19%) Scrum
20 18 (6.19%) Test Automation
20 18 (6.19%) Business Analysis
21 17 (5.84%) User Stories
21 17 (5.84%) HTML

CRM
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (7.22%) SharePoint
2 8 (2.75%) IIS
3 6 (2.06%) Oracle SOA Suite
4 5 (1.72%) BizTalk Server
4 5 (1.72%) Confluence
4 5 (1.72%) Skype for Business
5 3 (1.03%) CMS
5 3 (1.03%) SharePoint 2010
5 3 (1.03%) Umbraco
6 2 (0.69%) Alfresco
6 2 (0.69%) Drupal
6 2 (0.69%) Liferay
6 2 (0.69%) SharePoint Server
7 1 (0.34%) Apache
7 1 (0.34%) MS Project Server
7 1 (0.34%) SharePoint 2013
7 1 (0.34%) Sitecore CMS
Applications
1 13 (4.47%) Microsoft Excel
2 9 (3.09%) Microsoft Office
2 9 (3.09%) MS Visio
3 7 (2.41%) Microsoft PowerPoint
4 5 (1.72%) Microsoft Project
5 1 (0.34%) Adobe Captivate
5 1 (0.34%) S-PLUS
Business Applications
1 112 (38.49%) Dynamics CRM
2 18 (6.19%) SAP CRM
3 11 (3.78%) Dynamics AX
4 8 (2.75%) SAP IS-U
5 6 (2.06%) Salesforce.com CRM
6 3 (1.03%) Maximo
6 3 (1.03%) PeopleSoft CRM
7 2 (0.69%) Dynamics NAV
7 2 (0.69%) PeopleSoft Financials
7 2 (0.69%) PeopleSoft HCM
7 2 (0.69%) SAP S/4HANA
7 2 (0.69%) TRIRIGA
8 1 (0.34%) Oracle CRM
8 1 (0.34%) Sage CRM
8 1 (0.34%) SAP Hybris
8 1 (0.34%) SAP SD
Cloud Services
1 43 (14.78%) Microsoft Azure
2 39 (13.40%) Dynamics 365
3 15 (5.15%) Office 365
4 8 (2.75%) SaaS
5 5 (1.72%) PaaS
5 5 (1.72%) Salesforce Service Cloud
6 4 (1.37%) Google Analytics
6 4 (1.37%) IaaS
7 1 (0.34%) Amazon AWS
7 1 (0.34%) Azure Active Directory
7 1 (0.34%) Google Cloud Platform
7 1 (0.34%) Salesforce Sales Cloud
7 1 (0.34%) Scribe Online
Communications & Networking
1 6 (2.06%) LAN
1 6 (2.06%) Network Security
2 4 (1.37%) TCP/IP
3 3 (1.03%) ATM
3 3 (1.03%) Internet
3 3 (1.03%) Intranet
3 3 (1.03%) Wireless
4 2 (0.69%) CTI
4 2 (0.69%) VoIP
4 2 (0.69%) WAN
5 1 (0.34%) 4G
5 1 (0.34%) Firewall
5 1 (0.34%) SAN
5 1 (0.34%) Skype
5 1 (0.34%) VPN
Database & Business Intelligence
1 37 (12.71%) SQL Server
2 12 (4.12%) SQL Server Integration Services
3 8 (2.75%) Oracle Database
3 8 (2.75%) Oracle Database 10g
3 8 (2.75%) Oracle Database 11g
3 8 (2.75%) Relational Database
4 5 (1.72%) SAP HANA
4 5 (1.72%) SQL Server 2012
5 4 (1.37%) Data Warehouse
5 4 (1.37%) SQL Server Reporting Services
6 3 (1.03%) Azure SQL Database
6 3 (1.03%) GIS
6 3 (1.03%) RDBMS
6 3 (1.03%) SQL Server 2014
6 3 (1.03%) SQL Server Analysis Services
7 2 (0.69%) MySQL
7 2 (0.69%) QlikView
8 1 (0.34%) Big Data
8 1 (0.34%) Oracle Reports
8 1 (0.34%) SSDT
Development Applications
1 20 (6.87%) Visual Studio Team System
2 10 (3.44%) JIRA
3 9 (3.09%) Team Foundation Server
4 8 (2.75%) Subversion
5 7 (2.41%) Visual Studio
6 4 (1.37%) Git (software)
7 3 (1.03%) ReSharper
8 2 (0.69%) PeopleTools
9 1 (0.34%) Selenium
9 1 (0.34%) SQL Server Management Studio (SSMS)
9 1 (0.34%) TestRail
General
1 43 (14.78%) Finance
2 28 (9.62%) Marketing
3 20 (6.87%) Automotive
4 18 (6.19%) Retail
5 16 (5.50%) Manufacturing
6 8 (2.75%) Advertising
6 8 (2.75%) Back Office
7 4 (1.37%) Legal
8 3 (1.03%) Banking
8 3 (1.03%) Local Government
9 2 (0.69%) Billing
10 1 (0.34%) Games
10 1 (0.34%) Investment Banking
Job Titles
1 80 (27.49%) Analyst
2 53 (18.21%) Developer
3 35 (12.03%) Business Analyst
4 34 (11.68%) Project Manager
5 32 (11.00%) Consultant
6 29 (9.97%) Architect
6 29 (9.97%) CRM Analyst
7 25 (8.59%) CRM Consultant
8 21 (7.22%) CRM Developer
8 21 (7.22%) CRM Manager
9 20 (6.87%) CRM Business Analyst
10 16 (5.50%) CRM Project Manager
11 14 (4.81%) Dynamics CRM Developer
11 14 (4.81%) Solutions Architect
12 12 (4.12%) Test Analyst
13 10 (3.44%) Data Analyst
13 10 (3.44%) Dynamics CRM Consultant
13 10 (3.44%) Functional Consultant
13 10 (3.44%) Microsoft Developer
13 10 (3.44%) SAP Consultant
Libraries, Frameworks & Software Standards
1 51 (17.53%) .NET
2 17 (5.84%) HTML
3 15 (5.15%) Web Services
4 14 (4.81%) ASP.NET
5 13 (4.47%) CSS
6 12 (4.12%) REST
7 11 (3.78%) jQuery
7 11 (3.78%) SOAP
7 11 (3.78%) WCF
8 7 (2.41%) WPF
9 6 (2.06%) .NET Framework
9 6 (2.06%) JSON
9 6 (2.06%) XML
10 5 (1.72%) ASP.NET Web API
10 5 (1.72%) Visualforce
11 4 (1.37%) ASP.NET MVC
11 4 (1.37%) HTML5
12 3 (1.03%) CSS3
12 3 (1.03%) Razor View Engine
12 3 (1.03%) Twitter Bootstrap
Miscellaneous
1 16 (5.50%) Analytical Skills
2 10 (3.44%) Management Information System
3 8 (2.75%) User Experience
4 7 (2.41%) Greenfield Project
5 5 (1.72%) Data Centre
6 3 (1.03%) e-Learning
6 3 (1.03%) EPoS
6 3 (1.03%) Wiki
7 2 (0.69%) Algorithms
7 2 (0.69%) AS400
7 2 (0.69%) Computer Science
7 2 (0.69%) Enterprise Software
7 2 (0.69%) Social Media
8 1 (0.34%) Blog
8 1 (0.34%) IVR
8 1 (0.34%) Mobile App
8 1 (0.34%) Robotics
8 1 (0.34%) Smart Meter
Operating Systems
1 11 (3.78%) Windows
2 8 (2.75%) Unix
3 4 (1.37%) Windows Server
4 2 (0.69%) Linux
5 1 (0.34%) Windows 10
Processes & Methodologies
1 71 (24.40%) Agile Software Development
2 38 (13.06%) Stakeholder Management
3 31 (10.65%) Project Management
4 30 (10.31%) ITIL
5 24 (8.25%) Business Intelligence
6 23 (7.90%) Migration
7 18 (6.19%) Business Analysis
7 18 (6.19%) Scrum
7 18 (6.19%) Test Automation
8 17 (5.84%) User Stories
9 13 (4.47%) Data Analysis
9 13 (4.47%) Data Migration
9 13 (4.47%) ERP
9 13 (4.47%) ETL
10 12 (4.12%) Continuous Improvement
10 12 (4.12%) Data Management
10 12 (4.12%) Mentoring
11 11 (3.78%) Analytics
11 11 (3.78%) DevOps
11 11 (3.78%) SDLC
Programming Languages
1 34 (11.68%) C#
2 33 (11.34%) SQL
3 28 (9.62%) JavaScript
4 8 (2.75%) PL/SQL
5 7 (2.41%) PowerShell
6 6 (2.06%) ABAP
7 5 (1.72%) PHP
8 4 (1.37%) Shell Script
8 4 (1.37%) T-SQL
9 3 (1.03%) Java
10 2 (0.69%) C
10 2 (0.69%) C++
10 2 (0.69%) RPG
10 2 (0.69%) VB.NET
11 1 (0.34%) Apex Code
Qualifications
1 7 (2.41%) SC Cleared
1 7 (2.41%) Security Cleared
2 6 (2.06%) Degree
2 6 (2.06%) ISEB
3 5 (1.72%) MCTS
3 5 (1.72%) Microsoft Certification
4 4 (1.37%) ISTQB
5 2 (0.69%) Computer Science Degree
5 2 (0.69%) JNCIA
5 2 (0.69%) Six Sigma Black Belt
6 1 (0.34%) APMP
6 1 (0.34%) BPSS Clearance
6 1 (0.34%) ISEB Practitioner
6 1 (0.34%) ISTQB Foundation Certification
6 1 (0.34%) ITIL Certification
6 1 (0.34%) PRINCE2 Certification
Quality Assurance & Compliance
1 13 (4.47%) QA
2 6 (2.06%) Data Quality
3 5 (1.72%) PMO
4 4 (1.37%) GDPR
5 3 (1.03%) COBIT
5 3 (1.03%) SLA
6 1 (0.34%) Disclosure Scotland
System Software
1 7 (2.41%) Active Directory
2 2 (0.69%) Virtual Machines
2 2 (0.69%) vSphere
3 1 (0.34%) Hyper-V
3 1 (0.34%) VMware Infrastructure
Systems Management
1 2 (0.69%) HP Quality Center
1 2 (0.69%) SCCM
2 1 (0.34%) Microsoft Intune
2 1 (0.34%) SCOM
Vendors
1 90 (30.93%) Microsoft
2 41 (14.09%) SAP
3 30 (10.31%) Salesforce.com
4 19 (6.53%) Oracle
5 6 (2.06%) Juniper
5 6 (2.06%) PeopleSoft
6 5 (1.72%) Google
6 5 (1.72%) IBM
7 4 (1.37%) Coremetrics
8 3 (1.03%) HP
8 3 (1.03%) hybris
8 3 (1.03%) Remedy
8 3 (1.03%) Siebel
8 3 (1.03%) VMware
9 2 (0.69%) Citrix
9 2 (0.69%) OpenText
9 2 (0.69%) Sage
9 2 (0.69%) Serena
9 2 (0.69%) SolarWinds
10 1 (0.34%) Sitecore