Period
to 23 June 2018

The following table provides summary statistics for contract job vacancies advertised in the Midlands with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 23 June 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > Midlands
6 months to
23 Jun 2018
Same period 2017 Same period 2016
Rank 73 52 36
Rank change year-on-year -21 -16 +4
Contract jobs citing CRM 225 268 394
As % of all contract IT jobs advertised in the Midlands 2.85% 3.57% 4.28%
As % of the Processes & Methodologies category 3.43% 4.29% 5.16%
Number of daily rates quoted 145 179 260
Midlands median daily rate £425 £425 £375
Median daily rate % change year-on-year - +13.33% -3.54%
10th Percentile £314 £225 £212
90th Percentile £575 £538 £525
England median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +6.12%
Number of hourly rates quoted 15 4 3
Midlands median hourly rate £12.00 £51.00 £16.00
Median hourly rate % change year-on-year -76.47% +218.75% -42.45%
10th Percentile £8.39 £50.15 £11.50
90th Percentile £31.52 £53.08 £93.30
England median hourly rate £16.45 £35.00 £21.50
% change year-on-year -53.00% +62.79% -3.07%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Contract vacancies with a requirement for process or methodology skills 6,565 6,246 7,636
As % of all contract IT jobs advertised in the Midlands 83.04% 83.16% 83.05%
Number of daily rates quoted 3,995 3,857 4,503
Midlands median daily rate £423 £400 £400
Median daily rate % change year-on-year +5.75% - +6.67%
10th Percentile £263 £250 £240
90th Percentile £563 £538 £563
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.94%
Number of hourly rates quoted 271 210 172
Midlands median hourly rate £15.50 £18.00 £17.00
Median hourly rate % change year-on-year -13.89% +5.88% -20.93%
10th Percentile £10.50 £10.59 £10.97
90th Percentile £44.50 £52.50 £39.50
England median hourly rate £22.00 £25.00 £25.00
% change year-on-year -12.00% - +19.05%

CRM
Job Vacancy Trend in the Midlands

Job postings citing CRM as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for CRM in the Midlands

CRM
Contractor Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the Midlands.

Contractor daily rate trend for CRM in the Midlands

CRM
Contractor Daily Rate Histogram in the Midlands

The daily rate distribution of IT jobs citing CRM in the Midlands over the 6 months to 23 June 2018.

Contractor daily rate histogram for CRM in the Midlands

CRM
Contractor Hourly Rate Trend in the Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the Midlands.

Contractor hourly rate trend for CRM in the Midlands

CRM
Contractor Hourly Rate Histogram in the Midlands

The hourly rate distribution of IT jobs citing CRM in the Midlands over the 6 months to 23 June 2018.

Contractor hourly rate histogram for CRM in the Midlands

CRM
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Midlands region over the 6 months to 23 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands -20 158 £433 +1.76% 61
East Midlands -10 62 £340 -20.00% 17
CRM
England

For the 6 months to 23 June 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Midlands region with a requirement for CRM.

1 94 (41.78%) Dynamics CRM
2 77 (34.22%) Agile Software Development
3 72 (32.00%) Microsoft
4 41 (18.22%) SQL
5 35 (15.56%) Dynamics 365
6 33 (14.67%) Salesforce.com
7 32 (14.22%) Migration
8 31 (13.78%) Stakeholder Management
9 29 (12.89%) .NET
10 28 (12.44%) C#
10 28 (12.44%) JavaScript
11 26 (11.56%) ITIL
12 25 (11.11%) Oracle
13 24 (10.67%) HTML
13 24 (10.67%) Unix
13 24 (10.67%) Test Automation
14 23 (10.22%) JIRA
15 22 (9.78%) User Stories
16 21 (9.33%) DevOps
16 21 (9.33%) ERP
17 20 (8.89%) Finance
18 19 (8.44%) SQL Server
18 19 (8.44%) Marketing
18 19 (8.44%) Microsoft Azure
19 18 (8.00%) WCF
19 18 (8.00%) Workflow
19 18 (8.00%) Windows
20 16 (7.11%) Business Intelligence
20 16 (7.11%) Data Migration
21 15 (6.67%) Project Management

CRM
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (6.22%) Confluence
2 5 (2.22%) SharePoint
3 4 (1.78%) Apache Solr
4 3 (1.33%) Documentum
4 3 (1.33%) Elasticsearch
4 3 (1.33%) Oracle SOA Suite
4 3 (1.33%) Oracle Workflow
5 2 (0.89%) CMS
6 1 (0.44%) BizTalk Server
6 1 (0.44%) Moodle
6 1 (0.44%) MS Exchange
6 1 (0.44%) NetWeaver
6 1 (0.44%) SharePoint 2010
6 1 (0.44%) Sitecore CMS
6 1 (0.44%) Totara
6 1 (0.44%) WebSphere
Applications
1 6 (2.67%) Microsoft Excel
1 6 (2.67%) Microsoft Office
2 3 (1.33%) Spreadsheet
3 1 (0.44%) Microsoft Project
3 1 (0.44%) MS Visio
3 1 (0.44%) Notepad++
Business Applications
1 94 (41.78%) Dynamics CRM
2 11 (4.89%) assyst
2 11 (4.89%) Remedy ITSM
3 9 (4.00%) Salesforce.com CRM
4 6 (2.67%) Oracle CRM
4 6 (2.67%) SAP CRM
5 4 (1.78%) Dynamics AX
5 4 (1.78%) Siebel CRM
6 3 (1.33%) NetSuite
6 3 (1.33%) Oracle BPM
7 1 (0.44%) Dynamics NAV
7 1 (0.44%) Oracle EBS
7 1 (0.44%) ResourceLink
7 1 (0.44%) Sage 200
7 1 (0.44%) SAP S/4HANA
7 1 (0.44%) SAP VC
7 1 (0.44%) Scribe Insight
Cloud Services
1 35 (15.56%) Dynamics 365
2 19 (8.44%) Microsoft Azure
3 7 (3.11%) Office 365
3 7 (3.11%) SaaS
3 7 (3.11%) Slack
4 6 (2.67%) IaaS
5 3 (1.33%) AWS CloudFormation
5 3 (1.33%) PaaS
6 2 (0.89%) Scribe Online
7 1 (0.44%) Google Analytics
7 1 (0.44%) IBM PureFlex
7 1 (0.44%) Oracle Service Cloud
7 1 (0.44%) Salesforce Sales Cloud
Communications & Networking
1 1 (0.44%) DHCP
1 1 (0.44%) DNS
1 1 (0.44%) FTP
1 1 (0.44%) LAN
1 1 (0.44%) TCP/IP
Database & Business Intelligence
1 19 (8.44%) SQL Server
2 14 (6.22%) Oracle Database
3 13 (5.78%) Oracle Database 11g
4 10 (4.44%) Oracle Database 10g
4 10 (4.44%) SQL Server Integration Services
5 7 (3.11%) SQL Server Reporting Services
6 4 (1.78%) Data Warehouse
6 4 (1.78%) MongoDB
6 4 (1.78%) MySQL
6 4 (1.78%) Redis
6 4 (1.78%) Relational Database
6 4 (1.78%) SQL Server 2016
7 3 (1.33%) SQL Server 2008
8 2 (0.89%) GIS
8 2 (0.89%) Power BI
8 2 (0.89%) RDBMS
8 2 (0.89%) SAP BW
8 2 (0.89%) SAP HANA
8 2 (0.89%) SQL Server 2012
9 1 (0.44%) BusinessObjects
Development Applications
1 23 (10.22%) JIRA
2 14 (6.22%) Selenium
3 11 (4.89%) Visual Studio Team System
4 10 (4.44%) TestRail
4 10 (4.44%) WebDriver
5 9 (4.00%) SpecFlow
6 8 (3.56%) Subversion
7 6 (2.67%) Visual Studio
8 4 (1.78%) Atlassian Bamboo
8 4 (1.78%) Bitbucket
8 4 (1.78%) Jasmine
8 4 (1.78%) Mocha
9 1 (0.44%) Git (software)
9 1 (0.44%) SoapUI
9 1 (0.44%) Team Foundation Server
9 1 (0.44%) XMLSpy
General
1 20 (8.89%) Finance
2 19 (8.44%) Marketing
3 11 (4.89%) Automotive
4 3 (1.33%) Back Office
4 3 (1.33%) Legal
4 3 (1.33%) Local Government
4 3 (1.33%) Manufacturing
4 3 (1.33%) Persian Language
4 3 (1.33%) Retail
5 2 (0.89%) Advertising
6 1 (0.44%) Banking
6 1 (0.44%) Billing
6 1 (0.44%) French Language
6 1 (0.44%) German Language
Job Titles
1 39 (17.33%) Analyst
2 35 (15.56%) Developer
3 26 (11.56%) Architect
3 26 (11.56%) Project Manager
4 24 (10.67%) Business Analyst
5 23 (10.22%) Consultant
6 15 (6.67%) CRM Analyst
7 14 (6.22%) CRM Developer
8 12 (5.33%) Dynamics CRM Developer
9 11 (4.89%) Solutions Architect
9 11 (4.89%) Test Analyst
10 10 (4.44%) CRM Business Analyst
10 10 (4.44%) CRM Consultant
10 10 (4.44%) Designer
11 9 (4.00%) Workstream Lead
12 8 (3.56%) CRM Manager
12 8 (3.56%) Dynamics CRM Consultant
12 8 (3.56%) Microsoft Developer
12 8 (3.56%) Tester
13 7 (3.11%) Automation Tester
Libraries, Frameworks & Software Standards
1 29 (12.89%) .NET
2 24 (10.67%) HTML
3 18 (8.00%) WCF
4 12 (5.33%) ASP.NET
5 11 (4.89%) WPF
6 9 (4.00%) CSS
6 9 (4.00%) Gherkin
7 8 (3.56%) AngularJS
8 7 (3.11%) HTML5
9 6 (2.67%) Sass
9 6 (2.67%) Web Services
10 5 (2.22%) .NET Framework
10 5 (2.22%) jQuery
10 5 (2.22%) REST
10 5 (2.22%) SOAP
11 4 (1.78%) LESS
11 4 (1.78%) Node.js
11 4 (1.78%) Symfony
11 4 (1.78%) XML
12 3 (1.33%) JSON
Miscellaneous
1 14 (6.22%) Linux Command Line
2 7 (3.11%) Self-Motivation
3 6 (2.67%) Analytical Skills
4 5 (2.22%) IVR
4 5 (2.22%) Management Information System
5 4 (1.78%) Enterprise Software
6 3 (1.33%) Data Centre
6 3 (1.33%) User Experience
7 1 (0.44%) AS400
7 1 (0.44%) Data Protection Act
7 1 (0.44%) Data Structures
7 1 (0.44%) Learning Management System
7 1 (0.44%) Public Cloud
7 1 (0.44%) SCORM
7 1 (0.44%) Social Media
Operating Systems
1 24 (10.67%) Unix
2 18 (8.00%) Windows
3 4 (1.78%) Linux
4 1 (0.44%) Windows 7
Processes & Methodologies
1 77 (34.22%) Agile Software Development
2 32 (14.22%) Migration
3 31 (13.78%) Stakeholder Management
4 26 (11.56%) ITIL
5 24 (10.67%) Test Automation
6 22 (9.78%) User Stories
7 21 (9.33%) DevOps
7 21 (9.33%) ERP
8 18 (8.00%) Workflow
9 16 (7.11%) Business Intelligence
9 16 (7.11%) Data Migration
10 15 (6.67%) Project Management
11 13 (5.78%) BDD
12 12 (5.33%) Business Analysis
12 12 (5.33%) Data Integration
12 12 (5.33%) Scrum
12 12 (5.33%) SDLC
12 12 (5.33%) Test Management
12 12 (5.33%) Waterfall
13 11 (4.89%) Data Management
Programming Languages
1 41 (18.22%) SQL
2 28 (12.44%) C#
2 28 (12.44%) JavaScript
3 14 (6.22%) PL/SQL
3 14 (6.22%) Shell Script
4 7 (3.11%) Bash Shell
4 7 (3.11%) Python
5 5 (2.22%) Java
5 5 (2.22%) T-SQL
6 4 (1.78%) PHP
7 2 (0.89%) ABAP
Qualifications
1 9 (4.00%) Degree
2 4 (1.78%) Security Cleared
3 2 (0.89%) ISEB
3 2 (0.89%) ISTQB
4 1 (0.44%) DV Cleared
4 1 (0.44%) SC Cleared
Quality Assurance & Compliance
1 9 (4.00%) QA
2 6 (2.67%) GDPR
3 4 (1.78%) Data Quality
4 1 (0.44%) SLA
System Software
1 13 (5.78%) Active Directory
2 2 (0.89%) Docker
3 1 (0.44%) VMware Workstation
3 1 (0.44%) XenApp
Systems Management
1 3 (1.33%) Ansible
1 3 (1.33%) Kibana
1 3 (1.33%) logstash
1 3 (1.33%) Terraform
2 1 (0.44%) Single Sign-On
2 1 (0.44%) Systems Management Server (SMS)
2 1 (0.44%) WSUS
Vendors
1 72 (32.00%) Microsoft
2 33 (14.67%) Salesforce.com
3 25 (11.11%) Oracle
4 12 (5.33%) Remedy
5 11 (4.89%) BMC
5 11 (4.89%) IBM
5 11 (4.89%) SAP
6 5 (2.22%) Genesys
7 4 (1.78%) Atlassian
7 4 (1.78%) Siebel
7 4 (1.78%) Zend
8 3 (1.33%) Pega
9 2 (0.89%) Google
9 2 (0.89%) Tableau
10 1 (0.44%) Apple
10 1 (0.44%) Capita
10 1 (0.44%) Cisco
10 1 (0.44%) Citrix
10 1 (0.44%) Sage
10 1 (0.44%) VMware