Period
to 25 September 2018

The following table provides summary statistics for contract job vacancies advertised in the Midlands with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 25 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > Midlands
6 months to
25 Sep 2018
Same period 2017 Same period 2016
Rank 82 55 34
Rank change year-on-year -27 -21 -1
Contract jobs citing CRM 223 282 457
As % of all contract IT jobs advertised in the Midlands 2.78% 3.62% 4.73%
As % of the Processes & Methodologies category 3.34% 4.29% 5.66%
Number of daily rates quoted 147 177 320
Midlands median daily rate £425 £413 £375
Median daily rate % change year-on-year +3.03% +10.00% -6.25%
10th Percentile £313 £261 £225
90th Percentile £600 £538 £515
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +4.94%
Number of hourly rates quoted 11 4 6
Midlands median hourly rate £12.42 £51.00 £15.50
Median hourly rate % change year-on-year -75.65% +229.03% -50.00%
10th Percentile £8.39 £50.15 £14.38
90th Percentile £43.75 £53.08 £18.75
England median hourly rate £18.75 £33.00 £20.00
% change year-on-year -43.18% +65.00% -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Contract vacancies with a requirement for process or methodology skills 6,670 6,579 8,076
As % of all contract IT jobs advertised in the Midlands 83.25% 84.53% 83.52%
Number of daily rates quoted 4,080 4,133 4,935
Midlands median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £271 £250 £250
90th Percentile £563 £550 £575
England median daily rate £468 £450 £425
% change year-on-year +3.89% +5.88% +3.03%
Number of hourly rates quoted 295 244 182
Midlands median hourly rate £15.50 £20.00 £16.09
Median hourly rate % change year-on-year -22.50% +24.30% -15.67%
10th Percentile £10.75 £10.50 £10.75
90th Percentile £37.50 £52.50 £40.27
England median hourly rate £21.00 £23.25 £22.85
% change year-on-year -9.68% +1.77% +4.05%

CRM
Job Vacancy Trend in the Midlands

Job postings citing CRM as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for CRM in the Midlands

CRM
Contractor Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the Midlands.

Contractor daily rate trend for CRM in the Midlands

CRM
Contractor Daily Rate Histogram in the Midlands

The daily rate distribution of IT jobs citing CRM in the Midlands over the 6 months to 25 September 2018.

Contractor daily rate histogram for CRM in the Midlands

CRM
Contractor Hourly Rate Trend in the Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the Midlands.

Contractor hourly rate trend for CRM in the Midlands

CRM
Contractor Hourly Rate Histogram in the Midlands

The hourly rate distribution of IT jobs citing CRM in the Midlands over the 6 months to 25 September 2018.

Contractor hourly rate histogram for CRM in the Midlands

CRM
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Midlands region over the 6 months to 25 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands -25 176 £450 +8.43% 101
East Midlands -29 40 £330 -22.35% 26
CRM
England

For the 6 months to 25 September 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Midlands region with a requirement for CRM.

1 88 (39.46%) Dynamics CRM
2 77 (34.53%) Microsoft
3 76 (34.08%) Agile Software Development
4 47 (21.08%) .NET
5 44 (19.73%) Dynamics 365
6 43 (19.28%) SQL
7 42 (18.83%) Migration
8 39 (17.49%) C#
9 38 (17.04%) Salesforce.com
9 38 (17.04%) Microsoft Azure
10 37 (16.59%) JavaScript
11 33 (14.80%) Workflow
12 32 (14.35%) Marketing
13 31 (13.90%) Project Management
14 28 (12.56%) Data Migration
15 27 (12.11%) Stakeholder Management
16 26 (11.66%) ASP.NET
16 26 (11.66%) ITIL
17 25 (11.21%) Business Analysis
18 24 (10.76%) SQL Server
18 24 (10.76%) ERP
18 24 (10.76%) WCF
19 22 (9.87%) Finance
19 22 (9.87%) SQL Server Integration Services
20 20 (8.97%) SQL Server Reporting Services
21 19 (8.52%) Waterfall
21 19 (8.52%) ASP.NET Web API
22 17 (7.62%) OO
22 17 (7.62%) Oracle
23 16 (7.17%) HTML

CRM
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (2.24%) CMS
1 5 (2.24%) Confluence
2 4 (1.79%) SharePoint
3 3 (1.35%) Appian
3 3 (1.35%) Documentum
3 3 (1.35%) Elasticsearch
3 3 (1.35%) Oracle Workflow
4 2 (0.90%) EPiServer
4 2 (0.90%) Sitecore CMS
5 1 (0.45%) Apache
5 1 (0.45%) Apache ServiceMix
5 1 (0.45%) Apache Solr
5 1 (0.45%) Apache Spark
5 1 (0.45%) Moodle
5 1 (0.45%) NetWeaver
5 1 (0.45%) Oracle SOA Suite
5 1 (0.45%) Totara
5 1 (0.45%) WebSphere
Applications
1 2 (0.90%) Microsoft Excel
1 2 (0.90%) Microsoft Office
2 1 (0.45%) Microsoft PowerPoint
2 1 (0.45%) Microsoft Project
2 1 (0.45%) MS Visio
2 1 (0.45%) Notepad++
2 1 (0.45%) Spreadsheet
Business Applications
1 88 (39.46%) Dynamics CRM
2 11 (4.93%) Salesforce.com CRM
3 7 (3.14%) assyst
3 7 (3.14%) Remedy ITSM
4 4 (1.79%) Oracle CRM
4 4 (1.79%) SAP CRM
5 3 (1.35%) Dynamics NAV
5 3 (1.35%) Oracle BPM
5 3 (1.35%) Siebel CRM
6 2 (0.90%) Dynamics AX
6 2 (0.90%) Sage 200
6 2 (0.90%) SAP VC
7 1 (0.45%) Oracle Retail
7 1 (0.45%) Sage CRM
7 1 (0.45%) SAP HR
7 1 (0.45%) SAP PM
7 1 (0.45%) SAP S/4HANA
Cloud Services
1 44 (19.73%) Dynamics 365
2 38 (17.04%) Microsoft Azure
3 12 (5.38%) SaaS
4 6 (2.69%) Office 365
4 6 (2.69%) Salesforce Service Cloud
5 5 (2.24%) Force.com
5 5 (2.24%) IaaS
6 4 (1.79%) Azure Data Factory
6 4 (1.79%) PaaS
7 3 (1.35%) Amazon AWS
7 3 (1.35%) AWS CloudFormation
8 2 (0.90%) Azure Functions
8 2 (0.90%) Salesforce Sales Cloud
8 2 (0.90%) Serverless
9 1 (0.45%) Google Cloud Platform
9 1 (0.45%) IBM PureFlex
9 1 (0.45%) Oracle Service Cloud
Communications & Networking
1 2 (0.90%) Kerberos
2 1 (0.45%) FTP
Database & Business Intelligence
1 24 (10.76%) SQL Server
2 22 (9.87%) SQL Server Integration Services
3 20 (8.97%) SQL Server Reporting Services
4 7 (3.14%) Oracle Database
5 6 (2.69%) Oracle Database 11g
6 5 (2.24%) Data Warehouse
6 5 (2.24%) Oracle Database 10g
7 4 (1.79%) Azure SQL Database
8 3 (1.35%) MongoDB
8 3 (1.35%) Relational Database
8 3 (1.35%) SAP HANA
9 2 (0.90%) MySQL
9 2 (0.90%) Redis
9 2 (0.90%) SAP BW
9 2 (0.90%) SQL Server 2016
10 1 (0.45%) Big Data
10 1 (0.45%) PostgreSQL
10 1 (0.45%) Power BI
10 1 (0.45%) RDBMS
10 1 (0.45%) SQL Server 2012
Development Applications
1 12 (5.38%) JIRA
2 7 (3.14%) Visual Studio Team System
3 6 (2.69%) Subversion
4 4 (1.79%) Visual Studio
5 2 (0.90%) Git (software)
5 2 (0.90%) Selenium
5 2 (0.90%) Team Foundation Server
6 1 (0.45%) Atlassian Bamboo
6 1 (0.45%) Bitbucket
6 1 (0.45%) GitLab
6 1 (0.45%) Jasmine
6 1 (0.45%) Mocha
6 1 (0.45%) SoapUI
6 1 (0.45%) XMLSpy
General
1 32 (14.35%) Marketing
2 22 (9.87%) Finance
3 12 (5.38%) Automotive
4 9 (4.04%) Back Office
4 9 (4.04%) Retail
5 8 (3.59%) Local Government
6 6 (2.69%) Manufacturing
7 3 (1.35%) Electronics
7 3 (1.35%) Telecoms
8 2 (0.90%) Legal
9 1 (0.45%) Advertising
9 1 (0.45%) Banking
9 1 (0.45%) Billing
9 1 (0.45%) Games
9 1 (0.45%) Law
9 1 (0.45%) Military
9 1 (0.45%) Persian Language
9 1 (0.45%) Publishing
Job Titles
1 49 (21.97%) Developer
2 43 (19.28%) Analyst
3 34 (15.25%) Architect
4 31 (13.90%) Business Analyst
5 21 (9.42%) Project Manager
6 16 (7.17%) CRM Developer
7 14 (6.28%) Solutions Architect
8 13 (5.83%) Consultant
8 13 (5.83%) CRM Analyst
9 9 (4.04%) Applications Developer
9 9 (4.04%) CRM Business Analyst
9 9 (4.04%) CRM Manager
10 8 (3.59%) .NET Developer
10 8 (3.59%) C# Developer
10 8 (3.59%) CRM Architect
10 8 (3.59%) CRM Consultant
10 8 (3.59%) Dynamics CRM Consultant
10 8 (3.59%) Dynamics CRM Developer
10 8 (3.59%) IT Manager
10 8 (3.59%) Test Analyst
Libraries, Frameworks & Software Standards
1 47 (21.08%) .NET
2 26 (11.66%) ASP.NET
3 24 (10.76%) WCF
4 19 (8.52%) ASP.NET Web API
5 16 (7.17%) HTML
6 14 (6.28%) REST
7 12 (5.38%) SOAP
8 10 (4.48%) CSS
9 9 (4.04%) Web Services
10 8 (3.59%) XML
11 7 (3.14%) jQuery
12 6 (2.69%) AngularJS
12 6 (2.69%) ASP.NET MVC
12 6 (2.69%) HTML5
12 6 (2.69%) JSON
13 5 (2.24%) OAuth
13 5 (2.24%) Visualforce
13 5 (2.24%) WPF
14 4 (1.79%) .NET Framework
14 4 (1.79%) JSON Schema
Miscellaneous
1 10 (4.48%) Analytical Skills
2 7 (3.14%) Management Information System
2 7 (3.14%) Self-Motivation
3 4 (1.79%) Enterprise Software
4 3 (1.35%) User Experience
5 2 (0.90%) AS400
5 2 (0.90%) Data Centre
5 2 (0.90%) FMCG
5 2 (0.90%) Public Cloud
5 2 (0.90%) Smart Meter
6 1 (0.45%) Analytical Mindset
6 1 (0.45%) IVR
6 1 (0.45%) Learning Management System
6 1 (0.45%) Linux Command Line
6 1 (0.45%) Mobile App
6 1 (0.45%) NHS
6 1 (0.45%) PMI
6 1 (0.45%) SCORM
6 1 (0.45%) Social Media
Operating Systems
1 14 (6.28%) Windows
2 5 (2.24%) Unix
3 2 (0.90%) Windows Server
4 1 (0.45%) Linux
Processes & Methodologies
1 76 (34.08%) Agile Software Development
2 42 (18.83%) Migration
3 33 (14.80%) Workflow
4 31 (13.90%) Project Management
5 28 (12.56%) Data Migration
6 27 (12.11%) Stakeholder Management
7 26 (11.66%) ITIL
8 25 (11.21%) Business Analysis
9 24 (10.76%) ERP
10 19 (8.52%) Waterfall
11 17 (7.62%) OO
12 16 (7.17%) Business Intelligence
12 16 (7.17%) Creative Thinking
12 16 (7.17%) DevOps
13 14 (6.28%) OOP
13 14 (6.28%) Problem Management
14 12 (5.38%) Scrum
14 12 (5.38%) Test Automation
15 11 (4.93%) MVC
16 10 (4.48%) Data Modelling
Programming Languages
1 43 (19.28%) SQL
2 39 (17.49%) C#
3 37 (16.59%) JavaScript
4 7 (3.14%) PL/SQL
5 6 (2.69%) Java
5 6 (2.69%) T-SQL
6 5 (2.24%) Apex Code
6 5 (2.24%) Python
6 5 (2.24%) Shell Script
6 5 (2.24%) SOQL
6 5 (2.24%) SOSL
7 4 (1.79%) ABAP
7 4 (1.79%) Bash Shell
7 4 (1.79%) C
8 2 (0.90%) PowerShell
9 1 (0.45%) C++
9 1 (0.45%) Go
9 1 (0.45%) PHP
9 1 (0.45%) RPG
9 1 (0.45%) VB.NET
Qualifications
1 8 (3.59%) Security Cleared
2 3 (1.35%) BPSS Clearance
2 3 (1.35%) Degree
3 2 (0.90%) ISEB
3 2 (0.90%) ISTQB
3 2 (0.90%) PRINCE2 Practitioner
4 1 (0.45%) APMP
4 1 (0.45%) BC Cleared
4 1 (0.45%) CISSP
4 1 (0.45%) DBS Check
4 1 (0.45%) PMI Certification
4 1 (0.45%) PRINCE2 Certification
4 1 (0.45%) TOGAF Certification
Quality Assurance & Compliance
1 12 (5.38%) GDPR
2 10 (4.48%) QA
3 7 (3.14%) Data Quality
4 1 (0.45%) ISO/IEC 27001
System Software
1 9 (4.04%) Active Directory
2 2 (0.90%) Docker
Systems Management
1 3 (1.35%) Ansible
1 3 (1.35%) Kibana
1 3 (1.35%) logstash
1 3 (1.35%) Single Sign-On
1 3 (1.35%) Terraform
2 1 (0.45%) Kubernetes
2 1 (0.45%) Nagios
2 1 (0.45%) Opsview
2 1 (0.45%) SCVMM
2 1 (0.45%) Systems Management Server (SMS)
Vendors
1 77 (34.53%) Microsoft
2 38 (17.04%) Salesforce.com
3 17 (7.62%) Oracle
4 16 (7.17%) SAP
5 8 (3.59%) Remedy
6 7 (3.14%) BMC
6 7 (3.14%) IBM
7 3 (1.35%) Pega
7 3 (1.35%) Siebel
7 3 (1.35%) Sitecore
8 2 (0.90%) Pegasus
8 2 (0.90%) Sage
9 1 (0.45%) Atlassian
9 1 (0.45%) BT
9 1 (0.45%) Genesys
9 1 (0.45%) Google
9 1 (0.45%) JD Edwards
9 1 (0.45%) JDA
9 1 (0.45%) Mercator
9 1 (0.45%) Zend