Period
to 20 February 2018

The following table provides summary statistics for contract job vacancies advertised in the Midlands with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 20 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > Midlands
6 months to
20 Feb 2018
Same period 2017 Same period 2016
Rank 48 36 45
Rank change year-on-year -12 +9 +6
Contract jobs citing CRM 298 392 318
As % of all contract IT jobs advertised in the Midlands 3.75% 4.53% 3.74%
As % of the Processes & Methodologies category 4.50% 5.50% 4.65%
Number of daily rates quoted 192 265 205
Midlands median daily rate £425 £400 £420
Median daily rate % change year-on-year +6.25% -4.76% +13.51%
10th Percentile £313 £263 £275
90th Percentile £575 £550 £615
England median daily rate £450 £430 £425
% change year-on-year +4.65% +1.18% +0.67%
Number of hourly rates quoted 7 5 3
Midlands median hourly rate £12.42 £16.00 £19.00
Median hourly rate % change year-on-year -22.38% -15.79% +8.57%
10th Percentile £8.39 £14.55 £16.20
90th Percentile £21.41 £18.05 £29.80
England median hourly rate £18.75 £27.50 £19.50
% change year-on-year -31.82% +41.06% -2.53%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Contract vacancies with a requirement for process or methodology skills 6,619 7,128 6,835
As % of all contract IT jobs advertised in the Midlands 83.24% 82.34% 80.49%
Number of daily rates quoted 4,182 4,426 3,996
Midlands median daily rate £400 £400 £388
Median daily rate % change year-on-year - +3.23% +6.16%
10th Percentile £248 £240 £250
90th Percentile £560 £550 £550
England median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +4.29%
Number of hourly rates quoted 236 222 209
Midlands median hourly rate £21.12 £18.63 £18.00
Median hourly rate % change year-on-year +13.40% +3.47% -2.70%
10th Percentile £11.00 £10.76 £10.71
90th Percentile £49.38 £41.45 £42.60
England median hourly rate £24.09 £25.00 £23.50
% change year-on-year -3.64% +6.38% +17.50%

CRM
Job Vacancy Trend in the Midlands

Job postings citing CRM as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for CRM in the Midlands

CRM
Contractor Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the Midlands.

Contractor daily rate trend for CRM in the Midlands

CRM
Contractor Daily Rate Histogram in the Midlands

The daily rate distribution of IT jobs citing CRM in the Midlands over the 6 months to 20 February 2018.

Contractor daily rate histogram for CRM in the Midlands

CRM
Contractor Hourly Rate Trend in the Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the Midlands.

Contractor hourly rate trend for CRM in the Midlands

CRM
Contractor Hourly Rate Histogram in the Midlands

The hourly rate distribution of IT jobs citing CRM in the Midlands over the 6 months to 20 February 2018.

Contractor hourly rate histogram for CRM in the Midlands

CRM
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Midlands region over the 6 months to 20 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands -12 221 £438 +4.79% 82
East Midlands 0 70 £325 -13.62% 38
CRM
England

For the 6 months to 20 February 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Midlands region with a requirement for CRM.

1 151 (50.67%) Dynamics CRM
2 119 (39.93%) Microsoft
3 81 (27.18%) Agile Software Development
4 61 (20.47%) .NET
5 49 (16.44%) SQL
6 47 (15.77%) Dynamics 365
7 46 (15.44%) Stakeholder Management
8 42 (14.09%) Finance
9 40 (13.42%) SQL Server
10 35 (11.74%) JavaScript
10 35 (11.74%) Migration
10 35 (11.74%) Microsoft Azure
11 32 (10.74%) Test Automation
11 32 (10.74%) User Stories
12 30 (10.07%) ITIL
13 28 (9.40%) SAP
13 28 (9.40%) C#
14 26 (8.72%) Project Management
15 25 (8.39%) Salesforce.com
16 24 (8.05%) HTML
16 24 (8.05%) Oracle
17 21 (7.05%) SQL Server Integration Services
17 21 (7.05%) SharePoint
18 19 (6.38%) CSS
18 19 (6.38%) Business Analysis
19 18 (6.04%) Windows
19 18 (6.04%) Integration Testing
19 18 (6.04%) Data Migration
19 18 (6.04%) SDLC
20 17 (5.70%) ERP

CRM
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (7.05%) SharePoint
2 10 (3.36%) BizTalk Server
3 6 (2.01%) Confluence
3 6 (2.01%) IIS
3 6 (2.01%) Skype for Business
4 5 (1.68%) CMS
5 4 (1.34%) Oracle SOA Suite
6 3 (1.01%) SharePoint Server
7 2 (0.67%) Adobe Experience Manager
7 2 (0.67%) MS Project Server
8 1 (0.34%) Apache
8 1 (0.34%) MS Exchange
8 1 (0.34%) Mule
8 1 (0.34%) Oracle Workflow
8 1 (0.34%) SharePoint 2010
Applications
1 15 (5.03%) Microsoft Office
2 7 (2.35%) Microsoft Excel
3 4 (1.34%) Microsoft Project
4 2 (0.67%) Microsoft PowerPoint
4 2 (0.67%) MS Visio
4 2 (0.67%) Spreadsheet
Business Applications
1 151 (50.67%) Dynamics CRM
2 16 (5.37%) Dynamics AX
3 6 (2.01%) assyst
3 6 (2.01%) Remedy ITSM
3 6 (2.01%) Salesforce.com CRM
3 6 (2.01%) SAP CRM
3 6 (2.01%) SAP IS-U
4 3 (1.01%) NetSuite
5 2 (0.67%) iTrent
5 2 (0.67%) PeopleSoft CRM
5 2 (0.67%) PeopleSoft Financials
5 2 (0.67%) PeopleSoft HCM
5 2 (0.67%) SAP Hybris
6 1 (0.34%) Cognos TM1
6 1 (0.34%) Maximo
6 1 (0.34%) Oracle CRM
6 1 (0.34%) Oracle EBS
6 1 (0.34%) Sage CRM
6 1 (0.34%) SAP S/4HANA
6 1 (0.34%) Scribe Insight
Cloud Services
1 47 (15.77%) Dynamics 365
2 35 (11.74%) Microsoft Azure
3 14 (4.70%) SaaS
4 13 (4.36%) Office 365
5 5 (1.68%) IaaS
5 5 (1.68%) PaaS
6 3 (1.01%) Google Analytics
6 3 (1.01%) Scribe Online
7 2 (0.67%) Amazon AWS
7 2 (0.67%) Slack
8 1 (0.34%) Azure Active Directory
Communications & Networking
1 9 (3.02%) LAN
2 6 (2.01%) Network Security
3 5 (1.68%) DHCP
3 5 (1.68%) DNS
3 5 (1.68%) TCP/IP
4 3 (1.01%) Wireless
5 2 (0.67%) CTI
5 2 (0.67%) FTP
5 2 (0.67%) Internet
6 1 (0.34%) SAN
6 1 (0.34%) VoIP
6 1 (0.34%) VPN
Database & Business Intelligence
1 40 (13.42%) SQL Server
2 21 (7.05%) SQL Server Integration Services
3 13 (4.36%) Relational Database
4 10 (3.36%) Oracle Database
4 10 (3.36%) Oracle Database 10g
4 10 (3.36%) Oracle Database 11g
5 9 (3.02%) SQL Server Reporting Services
6 7 (2.35%) Data Warehouse
7 6 (2.01%) SQL Server 2012
8 5 (1.68%) RDBMS
9 3 (1.01%) MySQL
9 3 (1.01%) Power BI
9 3 (1.01%) SQL Server 2008
10 2 (0.67%) Microsoft Power View
10 2 (0.67%) SQL Server 2016
11 1 (0.34%) Azure SQL Database
11 1 (0.34%) Qlik Sense
11 1 (0.34%) Redis
11 1 (0.34%) SQL Server Analysis Services
11 1 (0.34%) ZAP BI
Development Applications
1 15 (5.03%) JIRA
2 9 (3.02%) Visual Studio Team System
3 6 (2.01%) Selenium
4 4 (1.34%) SpecFlow
4 4 (1.34%) Subversion
4 4 (1.34%) TestRail
4 4 (1.34%) Visual Studio
4 4 (1.34%) WebDriver
5 3 (1.01%) Team Foundation Server
6 2 (0.67%) Git (software)
6 2 (0.67%) PeopleTools
6 2 (0.67%) SoapUI
7 1 (0.34%) Atlassian Bamboo
7 1 (0.34%) Bitbucket
7 1 (0.34%) HP UFT
7 1 (0.34%) Jasmine
7 1 (0.34%) Mocha
General
1 42 (14.09%) Finance
2 14 (4.70%) Marketing
3 13 (4.36%) Retail
4 8 (2.68%) Automotive
4 8 (2.68%) Manufacturing
5 6 (2.01%) Advertising
5 6 (2.01%) Back Office
6 2 (0.67%) Billing
6 2 (0.67%) Legal
6 2 (0.67%) Local Government
7 1 (0.34%) Aerospace
7 1 (0.34%) Banking
7 1 (0.34%) French Language
7 1 (0.34%) German Language
Job Titles
1 78 (26.17%) Developer
2 53 (17.79%) Analyst
3 51 (17.11%) Consultant
4 41 (13.76%) CRM Developer
5 40 (13.42%) Architect
6 33 (11.07%) CRM Consultant
7 32 (10.74%) Dynamics CRM Developer
8 27 (9.06%) Business Analyst
9 24 (8.05%) CRM Analyst
10 19 (6.38%) Project Manager
11 18 (6.04%) Microsoft Developer
12 17 (5.70%) CRM Business Analyst
12 17 (5.70%) Dynamics CRM Consultant
13 16 (5.37%) Solutions Architect
14 13 (4.36%) Microsoft CRM Consultant
15 12 (4.03%) CRM Manager
16 11 (3.69%) Microsoft Consultant
17 10 (3.36%) Designer
17 10 (3.36%) Functional Consultant
17 10 (3.36%) Portal Developer
Libraries, Frameworks & Software Standards
1 61 (20.47%) .NET
2 24 (8.05%) HTML
3 19 (6.38%) CSS
4 13 (4.36%) ASP.NET
5 11 (3.69%) WCF
5 11 (3.69%) Web Services
6 8 (2.68%) JSON
6 8 (2.68%) WPF
7 6 (2.01%) REST
7 6 (2.01%) XML
8 5 (1.68%) AngularJS
8 5 (1.68%) HTML5
8 5 (1.68%) jQuery
8 5 (1.68%) SOAP
9 4 (1.34%) .NET Framework
9 4 (1.34%) COM
9 4 (1.34%) Gherkin
10 2 (0.67%) Visualforce
10 2 (0.67%) XHTML
11 1 (0.34%) RESTful
Miscellaneous
1 13 (4.36%) Analytical Skills
2 11 (3.69%) User Experience
3 7 (2.35%) IVR
4 6 (2.01%) Computer Science
4 6 (2.01%) Management Information System
5 5 (1.68%) Greenfield Project
5 5 (1.68%) Linux Command Line
6 4 (1.34%) Data Centre
7 3 (1.01%) EPoS
8 2 (0.67%) AS400
8 2 (0.67%) Data Structures
8 2 (0.67%) Internet of Things
8 2 (0.67%) Mobile App
8 2 (0.67%) Social Media
8 2 (0.67%) Virtual Team
9 1 (0.34%) Algorithms
9 1 (0.34%) Reference Data
9 1 (0.34%) Robotics
Operating Systems
1 18 (6.04%) Windows
2 12 (4.03%) Unix
3 5 (1.68%) Windows 7
4 3 (1.01%) Windows Server
5 2 (0.67%) Linux
Processes & Methodologies
1 81 (27.18%) Agile Software Development
2 46 (15.44%) Stakeholder Management
3 35 (11.74%) Migration
4 32 (10.74%) Test Automation
4 32 (10.74%) User Stories
5 30 (10.07%) ITIL
6 26 (8.72%) Project Management
7 19 (6.38%) Business Analysis
8 18 (6.04%) Data Migration
8 18 (6.04%) Integration Testing
8 18 (6.04%) SDLC
9 17 (5.70%) ERP
10 16 (5.37%) Business Intelligence
10 16 (5.37%) E-Commerce
11 15 (5.03%) Data Management
11 15 (5.03%) ETL
11 15 (5.03%) Workflow
12 14 (4.70%) Scrum
12 14 (4.70%) Waterfall
13 13 (4.36%) DevOps
Programming Languages
1 49 (16.44%) SQL
2 35 (11.74%) JavaScript
3 28 (9.40%) C#
4 10 (3.36%) PL/SQL
5 8 (2.68%) Java
6 7 (2.35%) Shell Script
7 5 (1.68%) PHP
8 4 (1.34%) ABAP
8 4 (1.34%) PowerShell
8 4 (1.34%) T-SQL
9 3 (1.01%) C
9 3 (1.01%) TypeScript
10 2 (0.67%) RPG
10 2 (0.67%) VB.NET
11 1 (0.34%) Bash Shell
11 1 (0.34%) Python
Qualifications
1 14 (4.70%) Degree
2 8 (2.68%) Security Cleared
3 7 (2.35%) SC Cleared
4 6 (2.01%) MCTS
4 6 (2.01%) Microsoft Certification
5 4 (1.34%) Computer Science Degree
5 4 (1.34%) ISEB
6 3 (1.01%) ISTQB
7 2 (0.67%) JNCIA
8 1 (0.34%) CISSP
8 1 (0.34%) ISEB Practitioner
8 1 (0.34%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (2.68%) QA
2 5 (1.68%) PMO
3 4 (1.34%) Data Quality
4 3 (1.01%) GDPR
5 1 (0.34%) COBIT
5 1 (0.34%) SLA
System Software
1 14 (4.70%) Active Directory
2 5 (1.68%) VMware Workstation
2 5 (1.68%) XenApp
3 2 (0.67%) Virtual Machines
3 2 (0.67%) VMware Infrastructure
Systems Management
1 5 (1.68%) WSUS
2 3 (1.01%) HP Quality Center
Vendors
1 119 (39.93%) Microsoft
2 28 (9.40%) SAP
3 25 (8.39%) Salesforce.com
4 24 (8.05%) Oracle
5 8 (2.68%) Citrix
6 7 (2.35%) PeopleSoft
6 7 (2.35%) VMware
7 6 (2.01%) BMC
7 6 (2.01%) Genesys
7 6 (2.01%) Juniper
7 6 (2.01%) Remedy
8 5 (1.68%) Apple
8 5 (1.68%) Cisco
8 5 (1.68%) Sophos
9 4 (1.34%) Conga
9 4 (1.34%) HP
9 4 (1.34%) Siebel
10 3 (1.01%) Google
10 3 (1.01%) Northgate
11 2 (0.67%) Capita