Period
to 24 November 2017

The following table provides summary statistics for contract job vacancies advertised in the Midlands with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > Midlands
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 48 33 36
Rank change year-on-year -15 +3 +20
Contract jobs citing CRM 308 469 356
As % of all contract IT jobs advertised in the Midlands 3.73% 4.81% 4.20%
As % of the Processes & Methodologies category 4.50% 5.82% 5.32%
Number of daily rates quoted 206 318 249
Midlands median daily rate £413 £400 £405
Median daily rate % change year-on-year +3.13% -1.23% +1.25%
10th Percentile £288 £238 £297
90th Percentile £556 £529 £700
England median daily rate £425 £425 £415
% change year-on-year - +2.41% -2.35%
Number of hourly rates quoted 1 7 4
Midlands median hourly rate £32.50 £16.00 £24.50
Median hourly rate % change year-on-year +103.13% -34.69% +20.99%
10th Percentile £31.25 £14.40 £16.55
90th Percentile £33.75 £18.75 £41.25
England median hourly rate £22.00 £26.25 £24.00
% change year-on-year -16.19% +9.38% +20.54%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Contract vacancies with a requirement for process or methodology skills 6850 8060 6690
As % of all contract IT jobs advertised in the Midlands 83.06% 82.63% 78.95%
Number of daily rates quoted 4356 4924 3955
Midlands median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +2.74%
10th Percentile £250 £250 £235
90th Percentile £550 £575 £538
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 243 211 261
Midlands median hourly rate £20.55 £17.00 £18.52
Median hourly rate % change year-on-year +20.85% -8.21% +2.89%
10th Percentile £10.52 £10.50 £11.00
90th Percentile £48.75 £40.00 £42.55
England median hourly rate £24.00 £24.00 £22.50
% change year-on-year - +6.67% +18.42%

CRM
Job Vacancy Trend in the Midlands

Job postings citing CRM as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for CRM in the Midlands

CRM
Contractor Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the Midlands.

Contractor daily rate trend for CRM in the Midlands

CRM
Contractor Daily Rate Histogram in the Midlands

The daily rate distribution of IT jobs citing CRM in the Midlands over the 6 months to 24 November 2017.

Contractor daily rate histogram for CRM in the Midlands

CRM
Contractor Hourly Rate Trend in the Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the Midlands.

Contractor hourly rate trend for CRM in the Midlands

CRM
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Midlands region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands -3 235 £425 +6.92% 36
East Midlands -29 64 £363 -3.33% 19
CRM
England

For the 6 months to 24 November 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Midlands region with a requirement for CRM.

1 130 (42.21%) Dynamics CRM
2 109 (35.39%) Microsoft
3 79 (25.65%) Agile Software Development
4 62 (20.13%) .NET
5 46 (14.94%) SQL Server
5 46 (14.94%) SQL
6 45 (14.61%) Finance
6 45 (14.61%) Microsoft Azure
7 44 (14.29%) Stakeholder Management
8 43 (13.96%) SAP
9 41 (13.31%) Dynamics 365
10 34 (11.04%) C#
11 33 (10.71%) JavaScript
12 32 (10.39%) ITIL
13 30 (9.74%) Migration
14 29 (9.42%) Project Management
15 28 (9.09%) Salesforce.com
16 27 (8.77%) Business Intelligence
17 25 (8.12%) User Stories
18 24 (7.79%) Test Automation
18 24 (7.79%) Marketing
19 23 (7.47%) Oracle
19 23 (7.47%) HTML
20 22 (7.14%) Analytical Skills
21 21 (6.82%) Business Analysis
22 20 (6.49%) Visual Studio Team System
23 19 (6.17%) CSS
23 19 (6.17%) Retail
24 18 (5.84%) Scrum
24 18 (5.84%) SharePoint

CRM
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (5.84%) SharePoint
2 9 (2.92%) IIS
3 6 (1.95%) Oracle SOA Suite
3 6 (1.95%) Skype for Business
4 5 (1.62%) BizTalk Server
5 4 (1.30%) Confluence
6 3 (0.97%) CMS
6 3 (0.97%) SharePoint 2010
6 3 (0.97%) SharePoint Server
6 3 (0.97%) Umbraco
7 2 (0.65%) Adobe Experience Manager
7 2 (0.65%) Alfresco
7 2 (0.65%) Drupal
7 2 (0.65%) Liferay
7 2 (0.65%) MS Project Server
8 1 (0.32%) Apache
8 1 (0.32%) SharePoint 2013
Applications
1 13 (4.22%) Microsoft Excel
2 11 (3.57%) Microsoft Office
3 8 (2.60%) MS Visio
4 7 (2.27%) Microsoft PowerPoint
4 7 (2.27%) Microsoft Project
5 1 (0.32%) Adobe Captivate
5 1 (0.32%) S-PLUS
Business Applications
1 130 (42.21%) Dynamics CRM
2 15 (4.87%) SAP CRM
3 13 (4.22%) Dynamics AX
4 8 (2.60%) SAP IS-U
5 6 (1.95%) Salesforce.com CRM
6 3 (0.97%) Maximo
6 3 (0.97%) PeopleSoft CRM
6 3 (0.97%) SAP S/4HANA
7 2 (0.65%) Dynamics NAV
7 2 (0.65%) PeopleSoft Financials
7 2 (0.65%) PeopleSoft HCM
7 2 (0.65%) SAP Hybris
7 2 (0.65%) TRIRIGA
8 1 (0.32%) Cognos Business Intelligence
8 1 (0.32%) Cognos TM1
8 1 (0.32%) iTrent
8 1 (0.32%) NetSuite
8 1 (0.32%) Oracle CRM
8 1 (0.32%) Sage CRM
Cloud Services
1 45 (14.61%) Microsoft Azure
2 41 (13.31%) Dynamics 365
3 13 (4.22%) Office 365
4 9 (2.92%) SaaS
5 6 (1.95%) PaaS
6 5 (1.62%) IaaS
7 4 (1.30%) Salesforce Service Cloud
8 2 (0.65%) Amazon AWS
8 2 (0.65%) Google Analytics
9 1 (0.32%) Azure Active Directory
9 1 (0.32%) Google Cloud Platform
9 1 (0.32%) Scribe Online
Communications & Networking
1 6 (1.95%) LAN
1 6 (1.95%) Network Security
2 4 (1.30%) Internet
2 4 (1.30%) TCP/IP
3 3 (0.97%) ATM
3 3 (0.97%) Intranet
3 3 (0.97%) Wireless
4 2 (0.65%) CTI
4 2 (0.65%) FTP
4 2 (0.65%) WAN
5 1 (0.32%) Firewall
5 1 (0.32%) SAN
5 1 (0.32%) Skype
5 1 (0.32%) VoIP
5 1 (0.32%) VPN
Database & Business Intelligence
1 46 (14.94%) SQL Server
2 18 (5.84%) SQL Server Integration Services
3 9 (2.92%) Oracle Database
3 9 (2.92%) Oracle Database 10g
3 9 (2.92%) Oracle Database 11g
4 8 (2.60%) Relational Database
5 7 (2.27%) SQL Server 2012
6 5 (1.62%) Data Warehouse
6 5 (1.62%) SAP HANA
6 5 (1.62%) SQL Server Reporting Services
7 4 (1.30%) SQL Server Analysis Services
8 3 (0.97%) Azure SQL Database
8 3 (0.97%) GIS
8 3 (0.97%) RDBMS
8 3 (0.97%) SQL Server 2014
9 2 (0.65%) MySQL
9 2 (0.65%) QlikView
10 1 (0.32%) Big Data
10 1 (0.32%) Oracle Reports
10 1 (0.32%) ZAP BI
Development Applications
1 20 (6.49%) Visual Studio Team System
2 10 (3.25%) Team Foundation Server
3 9 (2.92%) JIRA
4 8 (2.60%) Subversion
5 5 (1.62%) Visual Studio
6 4 (1.30%) Git (software)
7 3 (0.97%) ReSharper
8 2 (0.65%) PeopleTools
8 2 (0.65%) SoapUI
9 1 (0.32%) Selenium
General
1 45 (14.61%) Finance
2 24 (7.79%) Marketing
3 19 (6.17%) Retail
4 17 (5.52%) Automotive
5 14 (4.55%) Manufacturing
6 8 (2.60%) Advertising
6 8 (2.60%) Back Office
7 4 (1.30%) Legal
8 3 (0.97%) Local Government
9 2 (0.65%) Banking
9 2 (0.65%) Billing
10 1 (0.32%) Aerospace
Job Titles
1 86 (27.92%) Analyst
2 64 (20.78%) Developer
3 36 (11.69%) Architect
4 35 (11.36%) Consultant
5 34 (11.04%) Business Analyst
6 33 (10.71%) CRM Analyst
7 28 (9.09%) Project Manager
8 27 (8.77%) CRM Consultant
8 27 (8.77%) CRM Developer
9 20 (6.49%) CRM Business Analyst
10 19 (6.17%) Dynamics CRM Developer
11 17 (5.52%) Solutions Architect
12 15 (4.87%) CRM Manager
13 14 (4.55%) Dynamics CRM Consultant
14 13 (4.22%) Test Analyst
15 12 (3.90%) Microsoft Developer
16 11 (3.57%) Data Analyst
16 11 (3.57%) IT Manager
17 10 (3.25%) Functional Consultant
17 10 (3.25%) Microsoft CRM Consultant
Libraries, Frameworks & Software Standards
1 62 (20.13%) .NET
2 23 (7.47%) HTML
3 19 (6.17%) CSS
4 17 (5.52%) Web Services
5 16 (5.19%) ASP.NET
6 11 (3.57%) WCF
7 10 (3.25%) REST
8 9 (2.92%) jQuery
8 9 (2.92%) SOAP
9 8 (2.60%) WPF
10 7 (2.27%) .NET Framework
10 7 (2.27%) HTML5
10 7 (2.27%) JSON
10 7 (2.27%) XML
11 4 (1.30%) ASP.NET MVC
11 4 (1.30%) ASP.NET Web API
12 3 (0.97%) AngularJS
12 3 (0.97%) CSS3
12 3 (0.97%) Razor View Engine
12 3 (0.97%) Twitter Bootstrap
Miscellaneous
1 22 (7.14%) Analytical Skills
2 11 (3.57%) Management Information System
3 7 (2.27%) Greenfield Project
3 7 (2.27%) User Experience
4 5 (1.62%) Computer Science
4 5 (1.62%) Data Centre
5 3 (0.97%) e-Learning
5 3 (0.97%) EPoS
5 3 (0.97%) Social Media
5 3 (0.97%) Wiki
6 2 (0.65%) Algorithms
6 2 (0.65%) AS400
6 2 (0.65%) Enterprise Software
6 2 (0.65%) IVR
6 2 (0.65%) Mobile App
7 1 (0.32%) Internet of Things
7 1 (0.32%) Reference Data
7 1 (0.32%) Robotics
7 1 (0.32%) Smart Meter
Operating Systems
1 10 (3.25%) Windows
2 9 (2.92%) Unix
3 5 (1.62%) Windows Server
4 2 (0.65%) Linux
Processes & Methodologies
1 79 (25.65%) Agile Software Development
2 44 (14.29%) Stakeholder Management
3 32 (10.39%) ITIL
4 30 (9.74%) Migration
5 29 (9.42%) Project Management
6 27 (8.77%) Business Intelligence
7 25 (8.12%) User Stories
8 24 (7.79%) Test Automation
9 21 (6.82%) Business Analysis
10 18 (5.84%) Data Migration
10 18 (5.84%) ERP
10 18 (5.84%) Scrum
11 17 (5.52%) ETL
11 17 (5.52%) SDLC
12 16 (5.19%) E-Commerce
13 15 (4.87%) Integration Testing
14 13 (4.22%) DevOps
15 12 (3.90%) Continuous Improvement
15 12 (3.90%) Mentoring
15 12 (3.90%) Waterfall
Programming Languages
1 46 (14.94%) SQL
2 34 (11.04%) C#
3 33 (10.71%) JavaScript
4 9 (2.92%) PL/SQL
5 8 (2.60%) PowerShell
6 7 (2.27%) T-SQL
7 6 (1.95%) ABAP
7 6 (1.95%) Java
8 5 (1.62%) PHP
8 5 (1.62%) Shell Script
9 3 (0.97%) C
9 3 (0.97%) TypeScript
10 2 (0.65%) RPG
10 2 (0.65%) VB.NET
11 1 (0.32%) C++
Qualifications
1 10 (3.25%) Degree
2 8 (2.60%) ISEB
3 7 (2.27%) SC Cleared
3 7 (2.27%) Security Cleared
4 6 (1.95%) ISTQB
4 6 (1.95%) MCTS
4 6 (1.95%) Microsoft Certification
5 3 (0.97%) Computer Science Degree
6 2 (0.65%) JNCIA
6 2 (0.65%) Six Sigma Black Belt
7 1 (0.32%) APMP
7 1 (0.32%) BPSS Clearance
7 1 (0.32%) ISEB Practitioner
7 1 (0.32%) ISTQB Foundation Certification
7 1 (0.32%) ITIL Certification
7 1 (0.32%) PRINCE2 Certification
Quality Assurance & Compliance
1 14 (4.55%) QA
2 7 (2.27%) PMO
3 5 (1.62%) Data Quality
4 4 (1.30%) GDPR
5 3 (0.97%) COBIT
5 3 (0.97%) SLA
6 1 (0.32%) Disclosure Scotland
System Software
1 6 (1.95%) Active Directory
2 2 (0.65%) Virtual Machines
2 2 (0.65%) VMware Infrastructure
2 2 (0.65%) vSphere
3 1 (0.32%) Hyper-V
Systems Management
1 4 (1.30%) HP Quality Center
2 1 (0.32%) Microsoft Intune
2 1 (0.32%) SCCM
2 1 (0.32%) SCOM
Vendors
1 109 (35.39%) Microsoft
2 43 (13.96%) SAP
3 28 (9.09%) Salesforce.com
4 23 (7.47%) Oracle
5 8 (2.60%) PeopleSoft
6 6 (1.95%) Juniper
7 5 (1.62%) HP
8 4 (1.30%) IBM
8 4 (1.30%) VMware
9 3 (0.97%) Adobe
9 3 (0.97%) Citrix
9 3 (0.97%) Google
9 3 (0.97%) hybris
9 3 (0.97%) Remedy
9 3 (0.97%) Siebel
10 2 (0.65%) OpenText
10 2 (0.65%) Sage
10 2 (0.65%) Serena
10 2 (0.65%) SolarWinds
11 1 (0.32%) Genesys