Period
to 23 February 2018

The following table provides summary statistics for contract job vacancies advertised in Newcastle upon Tyne with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 23 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
Tyne and Wear > Newcastle upon Tyne
6 months to
23 Feb 2018
Same period 2017 Same period 2016
Rank 65 72 99
Rank change year-on-year +7 +27 -47
Contract jobs citing SLA 24 64 8
As % of all contract IT jobs advertised in Newcastle upon Tyne 2.49% 3.50% 0.59%
As % of the Quality Assurance & Compliance category 14.72% 22.86% 4.73%
Number of daily rates quoted 12 43 5
Newcastle upon Tyne median daily rate £105 £335 £300
Median daily rate % change year-on-year -68.66% +11.67% -17.24%
10th Percentile £98 £141 £162
90th Percentile £374 £500 £950
Tyne and Wear median daily rate £105 £335 £300
% change year-on-year -68.66% +11.67% -14.29%
Number of hourly rates quoted 2 4 0
Newcastle upon Tyne median hourly rate £69.75 £10.05 -
Median hourly rate % change year-on-year +594.38% - -
Tyne and Wear median hourly rate £69.75 £10.05 -
% change year-on-year +594.38% - -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Newcastle upon Tyne with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Newcastle upon Tyne
Contract vacancies with a requirement for quality assurance or compliance skills 163 280 169
As % of all contract IT jobs advertised in Newcastle upon Tyne 16.93% 15.29% 12.37%
Number of daily rates quoted 125 205 125
Newcastle upon Tyne median daily rate £425 £375 £450
Median daily rate % change year-on-year +13.33% -16.67% +16.35%
10th Percentile £261 £222 £275
90th Percentile £588 £525 £615
Tyne and Wear median daily rate £425 £375 £450
% change year-on-year +13.33% -16.67% +20.00%
Number of hourly rates quoted 3 6 4
Newcastle upon Tyne median hourly rate £30.00 £10.65 £19.50
Median hourly rate % change year-on-year +181.69% -45.38% +62.50%
10th Percentile £17.40 £8.90 £18.75
90th Percentile £108.00 £26.24 £20.25
Tyne and Wear median hourly rate £30.00 £10.65 £19.50
% change year-on-year +181.69% -45.38% +62.50%

SLA
Job Vacancy Trend in Newcastle upon Tyne

Job postings citing SLA as a percentage of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for SLA in Newcastle upon Tyne

SLA
Contractor Daily Rate Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Newcastle upon Tyne.

Contractor daily rate trend for SLA in Newcastle upon Tyne

SLA
Contractor Daily Rate Histogram in Newcastle upon Tyne

The daily rate distribution of IT jobs citing SLA in Newcastle upon Tyne over the 6 months to 23 February 2018.

Contractor daily rate histogram for SLA in Newcastle upon Tyne

SLA
Contractor Hourly Rate Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Newcastle upon Tyne.

Contractor hourly rate trend for SLA in Newcastle upon Tyne

SLA
Contractor Hourly Rate Histogram in Newcastle upon Tyne

The hourly rate distribution of IT jobs citing SLA in Newcastle upon Tyne over the 6 months to 23 February 2018.

Contractor hourly rate histogram for SLA in Newcastle upon Tyne

For the 6 months to 23 February 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Newcastle upon Tyne region with a requirement for SLA.

1 11 (45.83%) Break/Fix
2 5 (20.83%) Finance
3 4 (16.67%) Microsoft Office
3 4 (16.67%) ITIL
3 4 (16.67%) Incident Management
4 3 (12.50%) Analytical Skills
4 3 (12.50%) Microsoft
5 2 (8.33%) Programme Management
5 2 (8.33%) Service Delivery
5 2 (8.33%) Management Information System
5 2 (8.33%) Project Management
5 2 (8.33%) Active Directory
5 2 (8.33%) ITIL Certification
5 2 (8.33%) PMP
5 2 (8.33%) PMI Certification
5 2 (8.33%) Waterfall
5 2 (8.33%) DevOps
5 2 (8.33%) Mentoring
5 2 (8.33%) Statistics
5 2 (8.33%) Marketing
5 2 (8.33%) CAPM
5 2 (8.33%) Degree
5 2 (8.33%) Agile Software Development
5 2 (8.33%) QA
5 2 (8.33%) Master's Degree
6 1 (4.17%) Performance Management
6 1 (4.17%) SC Cleared
6 1 (4.17%) CTC Cleared
6 1 (4.17%) Security Cleared
6 1 (4.17%) Microsoft PowerPoint

SLA
Co-occurring IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (16.67%) Microsoft Office
2 1 (4.17%) Microsoft PowerPoint
Communications & Networking
1 1 (4.17%) VPN
Development Applications
1 1 (4.17%) JIRA
General
1 5 (20.83%) Finance
2 2 (8.33%) Marketing
Job Titles
1 10 (41.67%) Field Engineer
2 8 (33.33%) Field Service Engineer
3 6 (25.00%) Analyst
4 5 (20.83%) Service Desk Analyst
5 4 (16.67%) Service Analyst
6 3 (12.50%) Service Manager
7 2 (8.33%) IT Analyst
7 2 (8.33%) Project Manager
7 2 (8.33%) Service Desk Manager
7 2 (8.33%) Service Desk Support
7 2 (8.33%) Service Desk Support Analyst
7 2 (8.33%) Support Analyst
8 1 (4.17%) 2nd Line Support Analyst
8 1 (4.17%) Break Fix Engineer
8 1 (4.17%) Desktop Support
8 1 (4.17%) ITIL Manager
8 1 (4.17%) ITIL Service Manager
8 1 (4.17%) Junior
8 1 (4.17%) PC Engineer
8 1 (4.17%) Project Officer
Miscellaneous
1 3 (12.50%) Analytical Skills
2 2 (8.33%) Management Information System
Operating Systems
1 1 (4.17%) Windows
Processes & Methodologies
1 11 (45.83%) Break/Fix
2 4 (16.67%) Incident Management
2 4 (16.67%) ITIL
3 2 (8.33%) Agile Software Development
3 2 (8.33%) DevOps
3 2 (8.33%) Mentoring
3 2 (8.33%) Programme Management
3 2 (8.33%) Project Management
3 2 (8.33%) Service Delivery
3 2 (8.33%) Statistics
3 2 (8.33%) Waterfall
4 1 (4.17%) CAD
4 1 (4.17%) Change Management
4 1 (4.17%) Customer Requirements
4 1 (4.17%) Fault Analysis
4 1 (4.17%) ITSM
4 1 (4.17%) Performance Management
4 1 (4.17%) Service Desk Management
4 1 (4.17%) Service Management
Qualifications
1 2 (8.33%) CAPM
1 2 (8.33%) Degree
1 2 (8.33%) ITIL Certification
1 2 (8.33%) Master's Degree
1 2 (8.33%) PMI Certification
1 2 (8.33%) PMP
2 1 (4.17%) BPSS Clearance
2 1 (4.17%) CTC Cleared
2 1 (4.17%) SC Cleared
2 1 (4.17%) Security Cleared
Quality Assurance & Compliance
1 2 (8.33%) QA
System Software
1 2 (8.33%) Active Directory
Systems Management
1 1 (4.17%) Systems Management Server (SMS)
Vendors
1 3 (12.50%) Microsoft
2 1 (4.17%) Adobe
2 1 (4.17%) ServiceNow