Period
to 22 September 2018

The following table provides summary statistics for contract job vacancies advertised in Newcastle upon Tyne with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 22 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
Tyne and Wear > Newcastle upon Tyne
6 months to
22 Sep 2018
Same period 2017 Same period 2016
Rank 76 74 36
Rank change year-on-year -2 -38 +34
Contract jobs citing SLA 13 14 193
As % of all contract IT jobs advertised in Newcastle upon Tyne 1.53% 1.68% 7.94%
As % of the Quality Assurance & Compliance category 14.44% 11.29% 36.42%
Number of daily rates quoted 8 10 135
Newcastle upon Tyne median daily rate £185 £255 £280
Median daily rate % change year-on-year -27.45% -8.93% +6.67%
10th Percentile £159 £100 £209
90th Percentile £413 £404 £475
Tyne and Wear median daily rate £185 £235 £280
% change year-on-year -21.28% -16.07% +6.67%
Number of hourly rates quoted 0 2 16
Newcastle upon Tyne median hourly rate - £17.50 £27.00
Median hourly rate % change year-on-year - -35.19% +80.00%
Tyne and Wear median hourly rate - £17.50 £26.50
% change year-on-year - -33.96% +76.67%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Newcastle upon Tyne with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Newcastle upon Tyne
Contract vacancies with a requirement for quality assurance or compliance skills 90 124 530
As % of all contract IT jobs advertised in Newcastle upon Tyne 10.61% 14.85% 21.81%
Number of daily rates quoted 62 88 386
Newcastle upon Tyne median daily rate £407 £355 £300
Median daily rate % change year-on-year +14.65% +18.33% -25.00%
10th Percentile £173 £216 £205
90th Percentile £675 £579 £500
Tyne and Wear median daily rate £389 £361 £300
% change year-on-year +7.68% +20.42% -25.00%
Number of hourly rates quoted 1 2 25
Newcastle upon Tyne median hourly rate £42.50 £17.50 £27.50
Median hourly rate % change year-on-year +142.86% -36.36% +83.33%
10th Percentile £41.25 £16.25 £10.12
90th Percentile £43.75 £18.75 £28.95
Tyne and Wear median hourly rate £35.50 £17.50 £27.00
% change year-on-year +102.86% -35.19% +80.00%

SLA
Job Vacancy Trend in Newcastle upon Tyne

Job postings citing SLA as a percentage of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for SLA in Newcastle upon Tyne

SLA
Contractor Daily Rate Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Newcastle upon Tyne.

Contractor daily rate trend for SLA in Newcastle upon Tyne

SLA
Contractor Daily Rate Histogram in Newcastle upon Tyne

The daily rate distribution of IT jobs citing SLA in Newcastle upon Tyne over the 6 months to 22 September 2018.

Contractor daily rate histogram for SLA in Newcastle upon Tyne

SLA
Contractor Hourly Rate Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Newcastle upon Tyne.

Contractor hourly rate trend for SLA in Newcastle upon Tyne

For the 6 months to 22 September 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Newcastle upon Tyne region with a requirement for SLA.

1 7 (53.85%) ITIL
1 7 (53.85%) Incident Management
2 6 (46.15%) Security Cleared
3 5 (38.46%) Microsoft Excel
4 4 (30.77%) CCNA
4 4 (30.77%) Cisco Certification
4 4 (30.77%) Management Information System
4 4 (30.77%) Telecoms
4 4 (30.77%) Service Management
5 3 (23.08%) Operations Management
5 3 (23.08%) SC Cleared
5 3 (23.08%) Break/Fix
6 2 (15.38%) Banking
6 2 (15.38%) Cisco
6 2 (15.38%) Avaya
7 1 (7.69%) CRM
7 1 (7.69%) ERP
7 1 (7.69%) LAN
7 1 (7.69%) WAN
7 1 (7.69%) Unix
7 1 (7.69%) Windows
7 1 (7.69%) Linux
7 1 (7.69%) Apache
7 1 (7.69%) Regression Testing
7 1 (7.69%) Firewall
7 1 (7.69%) PHP
7 1 (7.69%) MySQL
7 1 (7.69%) Microsoft Office
7 1 (7.69%) Finance
7 1 (7.69%) LAMP

SLA
Co-occurring IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) Apache
Applications
1 5 (38.46%) Microsoft Excel
2 1 (7.69%) Microsoft Office
Business Applications
1 1 (7.69%) Dynamics CRM
Cloud Services
1 1 (7.69%) Dynamics 365
Communications & Networking
1 1 (7.69%) Firewall
1 1 (7.69%) LAN
1 1 (7.69%) WAN
Database & Business Intelligence
1 1 (7.69%) MySQL
General
1 4 (30.77%) Telecoms
2 2 (15.38%) Banking
3 1 (7.69%) Finance
3 1 (7.69%) Retail
Job Titles
1 6 (46.15%) Service Desk Manager
1 6 (46.15%) Service Manager
2 3 (23.08%) Field Engineer
2 3 (23.08%) Field Hardware Engineer
2 3 (23.08%) Field Service Engineer
2 3 (23.08%) Field Service Hardware Engineer
2 3 (23.08%) Hardware Engineer
2 3 (23.08%) IT Engineer
3 2 (15.38%) Analyst
4 1 (7.69%) Administrator
4 1 (7.69%) Help Desk Analyst
4 1 (7.69%) IT Analyst
4 1 (7.69%) Linux Administrator
4 1 (7.69%) Linux Systems Administrator
4 1 (7.69%) Project Manager
4 1 (7.69%) Senior Manager
4 1 (7.69%) Senior Project Manager
4 1 (7.69%) Support Analyst
4 1 (7.69%) Systems Administrator
Libraries, Frameworks & Software Standards
1 1 (7.69%) LAMP
Miscellaneous
1 4 (30.77%) Management Information System
Operating Systems
1 1 (7.69%) Linux
1 1 (7.69%) Unix
1 1 (7.69%) Windows
Processes & Methodologies
1 7 (53.85%) Incident Management
1 7 (53.85%) ITIL
2 4 (30.77%) Service Management
3 3 (23.08%) Break/Fix
3 3 (23.08%) Operations Management
4 1 (7.69%) CRM
4 1 (7.69%) ERP
4 1 (7.69%) Performance Improvement
4 1 (7.69%) Regression Testing
Programming Languages
1 1 (7.69%) PHP
Qualifications
1 6 (46.15%) Security Cleared
2 4 (30.77%) CCNA
2 4 (30.77%) Cisco Certification
3 3 (23.08%) SC Cleared
System Software
1 1 (7.69%) Hyper-V
Vendors
1 2 (15.38%) Avaya
1 2 (15.38%) Cisco
2 1 (7.69%) VMware