Period
to 11 December 2018

The following table provides summary statistics for contract job vacancies advertised in Newcastle upon Tyne with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 11 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
Tyne and Wear > Newcastle upon Tyne
6 months to
11 Dec 2018
Same period 2017 Same period 2016
Rank 72 74 52
Rank change year-on-year +2 -22 +42
Contract jobs citing SLA 9 19 116
As % of all contract IT jobs advertised in Newcastle upon Tyne 1.04% 2.18% 5.54%
As % of the Quality Assurance & Compliance category 9.09% 12.84% 29.82%
Number of daily rates quoted 5 13 82
Newcastle upon Tyne median daily rate £288 £100 £280
Median daily rate % change year-on-year +187.50% -64.29% +6.67%
10th Percentile £200 £100 £170
90th Percentile £460 £373 £473
Tyne and Wear median daily rate £288 £100 £280
% change year-on-year +187.50% -64.29% +6.67%
Number of hourly rates quoted 1 3 6
Newcastle upon Tyne median hourly rate £14.78 £17.50 £10.65
Median hourly rate % change year-on-year -15.54% +64.32% -
Tyne and Wear median hourly rate £14.78 £17.50 £10.65
% change year-on-year -15.54% +64.32% -55.63%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Newcastle upon Tyne with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Newcastle upon Tyne
Contract vacancies with a requirement for quality assurance or compliance skills 99 148 389
As % of all contract IT jobs advertised in Newcastle upon Tyne 11.42% 16.99% 18.59%
Number of daily rates quoted 75 107 293
Newcastle upon Tyne median daily rate £400 £400 £335
Median daily rate % change year-on-year - +19.40% -21.18%
10th Percentile £291 £263 £215
90th Percentile £665 £593 £513
Tyne and Wear median daily rate £400 £400 £335
% change year-on-year - +19.40% -21.18%
Number of hourly rates quoted 1 4 13
Newcastle upon Tyne median hourly rate £14.78 £23.75 £28.00
Median hourly rate % change year-on-year -37.77% -15.18% +43.59%
Tyne and Wear median hourly rate £21.64 £23.75 £28.00
% change year-on-year -8.88% -15.18% +43.59%

SLA
Job Vacancy Trend in Newcastle upon Tyne

Job postings citing SLA as a percentage of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for SLA in Newcastle upon Tyne

SLA
Contractor Daily Rate Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Newcastle upon Tyne.

Contractor daily rate trend for SLA in Newcastle upon Tyne

SLA
Contractor Daily Rate Histogram in Newcastle upon Tyne

The daily rate distribution of IT jobs citing SLA in Newcastle upon Tyne over the 6 months to 11 December 2018.

Contractor daily rate histogram for SLA in Newcastle upon Tyne

SLA
Contractor Hourly Rate Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Newcastle upon Tyne.

Contractor hourly rate trend for SLA in Newcastle upon Tyne

For the 6 months to 11 December 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Newcastle upon Tyne region with a requirement for SLA.

1 6 (66.67%) Incident Management
2 5 (55.56%) ITIL
2 5 (55.56%) ITIL V3
3 4 (44.44%) Problem Management
3 4 (44.44%) Release Management
3 4 (44.44%) Change Management
4 3 (33.33%) Supplier Management
4 3 (33.33%) Agile Software Development
4 3 (33.33%) Service Delivery
4 3 (33.33%) QA
4 3 (33.33%) Continuous Delivery
5 2 (22.22%) Community of Practice
5 2 (22.22%) Service Management
6 1 (11.11%) Microsoft Office
6 1 (11.11%) Windows
6 1 (11.11%) CRM
6 1 (11.11%) ERP
6 1 (11.11%) Windows XP
6 1 (11.11%) VPN
6 1 (11.11%) Cisco
6 1 (11.11%) Avaya
6 1 (11.11%) NHS
6 1 (11.11%) Banking
6 1 (11.11%) Retail
6 1 (11.11%) Dynamics CRM
6 1 (11.11%) Regression Testing
6 1 (11.11%) Wireless
6 1 (11.11%) Wyse
6 1 (11.11%) Telecoms
6 1 (11.11%) Finance

SLA
Co-occurring IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (11.11%) Microsoft Office
1 1 (11.11%) Spreadsheet
Business Applications
1 1 (11.11%) Dynamics CRM
Cloud Services
1 1 (11.11%) Dynamics 365
Communications & Networking
1 1 (11.11%) VPN
1 1 (11.11%) Wireless
General
1 1 (11.11%) Banking
1 1 (11.11%) Finance
1 1 (11.11%) Retail
1 1 (11.11%) Telecoms
Job Titles
1 5 (55.56%) Analyst
2 2 (22.22%) Service Analyst
3 1 (11.11%) Deskside Engineer
3 1 (11.11%) Digital Analyst
3 1 (11.11%) Field Engineer
3 1 (11.11%) Field Hardware Engineer
3 1 (11.11%) Field Service Engineer
3 1 (11.11%) Hardware Engineer
3 1 (11.11%) Help Desk Analyst
3 1 (11.11%) Incident Manager
3 1 (11.11%) Integration Analyst
3 1 (11.11%) IT Analyst
3 1 (11.11%) IT Engineer
3 1 (11.11%) Major Incident Manager
3 1 (11.11%) Performance Analyst
3 1 (11.11%) Project Manager
3 1 (11.11%) Senior Manager
3 1 (11.11%) Senior Project Manager
3 1 (11.11%) Service Management Analyst
3 1 (11.11%) Services Delivery Analyst
Miscellaneous
1 1 (11.11%) NHS
Operating Systems
1 1 (11.11%) Windows
1 1 (11.11%) Windows 7
1 1 (11.11%) Windows XP
Processes & Methodologies
1 6 (66.67%) Incident Management
2 5 (55.56%) ITIL
2 5 (55.56%) ITIL V3
3 4 (44.44%) Change Management
3 4 (44.44%) Problem Management
3 4 (44.44%) Release Management
4 3 (33.33%) Agile Software Development
4 3 (33.33%) Continuous Delivery
4 3 (33.33%) Service Delivery
4 3 (33.33%) Supplier Management
5 2 (22.22%) Community of Practice
5 2 (22.22%) Service Management
6 1 (11.11%) Break/Fix
6 1 (11.11%) CRM
6 1 (11.11%) ERP
6 1 (11.11%) Performance Improvement
6 1 (11.11%) Regression Testing
Qualifications
1 1 (11.11%) SC Cleared
1 1 (11.11%) Security Cleared
Quality Assurance & Compliance
1 3 (33.33%) QA
Systems Management
1 1 (11.11%) SCCM
Vendors
1 1 (11.11%) Avaya
1 1 (11.11%) Cisco
1 1 (11.11%) Wyse