Period
to 17 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Newcastle upon Tyne with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 17 January 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Tyne and Wear > Newcastle upon Tyne
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 44 49 69
Rank change year-on-year +5 +20 +1
Permanent jobs citing SLA 41 35 19
As % of all permanent IT jobs advertised in Newcastle upon Tyne 4.91% 4.02% 2.45%
As % of the Quality Assurance & Compliance category 33.88% 36.46% 17.76%
Number of salaries quoted 39 22 16
Newcastle upon Tyne median annual salary £20,000 £27,500 £28,200
Median salary % change year-on-year -27.27% -2.48% +8.46%
10th Percentile £19,000 £21,075 £16,500
90th Percentile £70,250 £39,873 £53,000
Tyne and Wear median annual salary £24,000 £27,500 £23,300
% change year-on-year -12.73% +18.03% -15.27%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Newcastle upon Tyne with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Newcastle upon Tyne
Permanent vacancies with a requirement for quality assurance or compliance skills 121 96 107
As % of all permanent IT jobs advertised in Newcastle upon Tyne 14.49% 11.03% 13.79%
Number of salaries quoted 104 70 88
Newcastle upon Tyne median annual salary £42,000 £35,000 £36,289
Median salary % change year-on-year +20.00% -3.55% -9.28%
10th Percentile £19,000 £26,000 £23,720
90th Percentile £73,575 £54,083 £57,875
Tyne and Wear median annual salary £42,000 £35,000 £35,000
% change year-on-year +20.00% - -12.50%

SLA
Job Vacancy Trend in Newcastle upon Tyne

Job postings citing SLA as a percentage of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for SLA in Newcastle upon Tyne

SLA
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Newcastle upon Tyne.

Salary trend for SLA in Newcastle upon Tyne

SLA
Salary Histogram in Newcastle upon Tyne

The salary distribution of IT jobs citing SLA in Newcastle upon Tyne over the 6 months to 17 January 2018.

Salary histogram for SLA in Newcastle upon Tyne

For the 6 months to 17 January 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region with a requirement for SLA.

1 38 (92.68%) Microsoft
2 19 (46.34%) Sun
2 19 (46.34%) Microsoft Excel
2 19 (46.34%) Microsoft PowerPoint
2 19 (46.34%) Incident Management
3 13 (31.71%) Windows
4 11 (26.83%) Cisco
5 7 (17.07%) Cisco Certification
5 7 (17.07%) CCNA
5 7 (17.07%) VoIP
5 7 (17.07%) TCP/IP
5 7 (17.07%) Firewall
5 7 (17.07%) Remote Desktop
6 6 (14.63%) Oracle Reports
6 6 (14.63%) Oracle
6 6 (14.63%) SQL Server
7 5 (12.20%) WebLogic
7 5 (12.20%) SOAP
7 5 (12.20%) Web Services
7 5 (12.20%) Tomcat
7 5 (12.20%) SOA
7 5 (12.20%) Documentum
7 5 (12.20%) Middleware
7 5 (12.20%) Risk Management
7 5 (12.20%) Quality Management
7 5 (12.20%) Validation
7 5 (12.20%) Agile Software Development
7 5 (12.20%) Data Management
7 5 (12.20%) TOGAF
7 5 (12.20%) BPEL

SLA
Co-occurring IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (12.20%) Documentum
1 5 (12.20%) Oracle SOA Suite
1 5 (12.20%) Tomcat
1 5 (12.20%) WebLogic
Applications
1 19 (46.34%) Microsoft Excel
1 19 (46.34%) Microsoft PowerPoint
2 4 (9.76%) Microsoft Office
Cloud Services
1 5 (12.20%) GitHub
2 4 (9.76%) Amazon AWS
2 4 (9.76%) Microsoft Azure
2 4 (9.76%) Office 365
Communications & Networking
1 7 (17.07%) Firewall
1 7 (17.07%) Remote Desktop
1 7 (17.07%) TCP/IP
1 7 (17.07%) VoIP
2 3 (7.32%) DHCP
2 3 (7.32%) DNS
3 1 (2.44%) Structured Cabling
Database & Business Intelligence
1 6 (14.63%) Oracle Reports
1 6 (14.63%) SQL Server
2 1 (2.44%) Oracle Database
2 1 (2.44%) RDBMS
2 1 (2.44%) Relational Database
2 1 (2.44%) SQLPlus
Development Applications
1 5 (12.20%) Git (software)
1 5 (12.20%) Jenkins
1 5 (12.20%) Selenium
General
1 2 (4.88%) Advertising
Job Titles
1 22 (53.66%) Analyst
1 22 (53.66%) Service Analyst
1 22 (53.66%) Service Desk Analyst
2 5 (12.20%) Architect
2 5 (12.20%) Infrastructure Architect
2 5 (12.20%) Technical Support
3 4 (9.76%) Support Specialist
3 4 (9.76%) Team Leader
3 4 (9.76%) Technical Specialist
3 4 (9.76%) Technical Support Specialist
4 3 (7.32%) IT Analyst
5 2 (4.88%) 1st/2nd Line Service Desk Analyst
5 2 (4.88%) 2nd Line Service Desk Analyst
5 2 (4.88%) Help Desk Analyst
6 1 (2.44%) Applications Support
6 1 (2.44%) Consultant
6 1 (2.44%) IT Consultant
6 1 (2.44%) Network Engineer
6 1 (2.44%) Recruitment Consultant
6 1 (2.44%) Support Engineer
Libraries, Frameworks & Software Standards
1 5 (12.20%) Middleware
1 5 (12.20%) REST
1 5 (12.20%) SOAP
1 5 (12.20%) Web Services
2 1 (2.44%) COM
Miscellaneous
1 4 (9.76%) Driving Licence
2 2 (4.88%) Analytical Skills
3 1 (2.44%) Data Centre
3 1 (2.44%) Social Media
Operating Systems
1 13 (31.71%) Windows
2 4 (9.76%) Windows Server
3 1 (2.44%) Unix
Processes & Methodologies
1 19 (46.34%) Incident Management
2 5 (12.20%) Agile Software Development
2 5 (12.20%) BPEL
2 5 (12.20%) BPMN
2 5 (12.20%) Build Automation
2 5 (12.20%) Business Analysis
2 5 (12.20%) Case Management
2 5 (12.20%) Data Management
2 5 (12.20%) DevOps
2 5 (12.20%) Document Management
2 5 (12.20%) Enterprise Architecture
2 5 (12.20%) Event-Driven Architecture
2 5 (12.20%) QMS
2 5 (12.20%) Quality Management
2 5 (12.20%) Risk Management
2 5 (12.20%) Root Cause Analysis
2 5 (12.20%) SOA
2 5 (12.20%) Test Automation
2 5 (12.20%) TOGAF
2 5 (12.20%) Validation
Programming Languages
1 1 (2.44%) Shell Script
1 1 (2.44%) SQL
Qualifications
1 7 (17.07%) CCNA
1 7 (17.07%) Cisco Certification
2 5 (12.20%) Security Cleared
Quality Assurance & Compliance
1 5 (12.20%) Disclosure Scotland
System Software
1 4 (9.76%) Active Directory
1 4 (9.76%) Hyper-V
1 4 (9.76%) VMware Infrastructure
Systems Management
1 5 (12.20%) Puppet
1 5 (12.20%) ZABBIX
Vendors
1 38 (92.68%) Microsoft
2 19 (46.34%) Sun
3 11 (26.83%) Cisco
4 6 (14.63%) Oracle
5 5 (12.20%) EMC
5 5 (12.20%) Pega
6 4 (9.76%) VMware
7 1 (2.44%) Remedy