Period
to 11 December 2017

The following table provides summary statistics for permanent job vacancies advertised in Newcastle upon Tyne with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 11 December 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Tyne and Wear > Newcastle upon Tyne
6 months to
11 Dec 2017
Same period 2016 Same period 2015
Rank 43 43 74
Rank change year-on-year 0 +31 -5
Permanent jobs citing SLA 41 43 14
As % of all permanent IT jobs advertised in Newcastle upon Tyne 5.18% 4.56% 1.72%
As % of the Quality Assurance & Compliance category 35.65% 36.75% 16.09%
Number of salaries quoted 40 29 13
Newcastle upon Tyne median annual salary £24,000 £30,000 £23,900
Median salary % change year-on-year -20.00% +25.52% -5.35%
10th Percentile £19,000 £21,000 £17,800
90th Percentile £70,250 £42,700 £50,050
Tyne and Wear median annual salary £32,500 £28,750 £23,300
% change year-on-year +13.04% +23.39% -15.27%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Newcastle upon Tyne with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Newcastle upon Tyne
Permanent vacancies with a requirement for quality assurance or compliance skills 115 117 87
As % of all permanent IT jobs advertised in Newcastle upon Tyne 14.54% 12.39% 10.66%
Number of salaries quoted 101 82 70
Newcastle upon Tyne median annual salary £42,500 £37,500 £34,204
Median salary % change year-on-year +13.33% +9.64% -14.49%
10th Percentile £19,000 £26,250 £23,610
90th Percentile £70,250 £62,500 £55,250
Tyne and Wear median annual salary £42,250 £36,750 £32,750
% change year-on-year +14.97% +12.21% -18.13%

SLA
Job Vacancy Trend in Newcastle upon Tyne

Job postings citing SLA as a percentage of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for SLA in Newcastle upon Tyne

SLA
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Newcastle upon Tyne.

Salary trend for SLA in Newcastle upon Tyne

SLA
Salary Histogram in Newcastle upon Tyne

The salary distribution of IT jobs citing SLA in Newcastle upon Tyne over the 6 months to 11 December 2017.

Salary histogram for SLA in Newcastle upon Tyne

For the 6 months to 11 December 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region with a requirement for SLA.

1 38 (92.68%) Microsoft
2 15 (36.59%) Sun
2 15 (36.59%) Microsoft Excel
2 15 (36.59%) Microsoft PowerPoint
2 15 (36.59%) Incident Management
3 12 (29.27%) Windows
4 11 (26.83%) Oracle Reports
4 11 (26.83%) SOAP
4 11 (26.83%) Web Services
4 11 (26.83%) Oracle
4 11 (26.83%) SQL Server
4 11 (26.83%) SOA
4 11 (26.83%) Documentum
4 11 (26.83%) Tomcat
4 11 (26.83%) Middleware
4 11 (26.83%) EMC
4 11 (26.83%) Agile Software Development
4 11 (26.83%) Data Management
4 11 (26.83%) TOGAF
4 11 (26.83%) BPEL
4 11 (26.83%) Document Management
4 11 (26.83%) Quality Management
4 11 (26.83%) Cisco
4 11 (26.83%) Risk Management
4 11 (26.83%) Validation
4 11 (26.83%) Selenium
4 11 (26.83%) QMS
4 11 (26.83%) BPMN
4 11 (26.83%) Security Cleared
4 11 (26.83%) Pega

SLA
Co-occurring IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (26.83%) Documentum
1 11 (26.83%) Tomcat
2 10 (24.39%) Oracle SOA Suite
2 10 (24.39%) WebLogic
3 1 (2.44%) Apache
Applications
1 15 (36.59%) Microsoft Excel
1 15 (36.59%) Microsoft PowerPoint
2 3 (7.32%) Microsoft Office
Cloud Services
1 10 (24.39%) GitHub
2 4 (9.76%) Amazon AWS
2 4 (9.76%) Microsoft Azure
2 4 (9.76%) Office 365
Communications & Networking
1 7 (17.07%) Firewall
1 7 (17.07%) Remote Desktop
1 7 (17.07%) TCP/IP
1 7 (17.07%) VoIP
2 3 (7.32%) DHCP
2 3 (7.32%) DNS
3 1 (2.44%) Structured Cabling
Database & Business Intelligence
1 11 (26.83%) Oracle Reports
1 11 (26.83%) SQL Server
2 1 (2.44%) Oracle Database
2 1 (2.44%) RDBMS
2 1 (2.44%) Relational Database
2 1 (2.44%) SQLPlus
Development Applications
1 11 (26.83%) Jenkins
1 11 (26.83%) Selenium
2 10 (24.39%) Git (software)
3 1 (2.44%) Maven
General
1 2 (4.88%) Advertising
Job Titles
1 17 (41.46%) Analyst
1 17 (41.46%) Service Analyst
1 17 (41.46%) Service Desk Analyst
2 11 (26.83%) Architect
3 10 (24.39%) Infrastructure Architect
4 5 (12.20%) Technical Support
5 4 (9.76%) Support Specialist
5 4 (9.76%) Team Leader
5 4 (9.76%) Technical Specialist
5 4 (9.76%) Technical Support Specialist
6 2 (4.88%) 1st/2nd Line Service Desk Analyst
6 2 (4.88%) 2nd Line Service Desk Analyst
6 2 (4.88%) Help Desk Analyst
6 2 (4.88%) IT Analyst
7 1 (2.44%) 1st/2nd Line Desktop Support
7 1 (2.44%) 1st/2nd Line Support Engineer
7 1 (2.44%) 1st/2nd Line Technical Support
7 1 (2.44%) 2nd Line Desktop Support
7 1 (2.44%) 2nd Line Engineer
7 1 (2.44%) 2nd Line Technical Support
Libraries, Frameworks & Software Standards
1 11 (26.83%) Middleware
1 11 (26.83%) REST
1 11 (26.83%) SOAP
1 11 (26.83%) Web Services
2 1 (2.44%) COM
Miscellaneous
1 4 (9.76%) Driving Licence
2 1 (2.44%) Analytical Skills
2 1 (2.44%) Data Centre
Operating Systems
1 12 (29.27%) Windows
2 4 (9.76%) Windows Server
3 1 (2.44%) Unix
Processes & Methodologies
1 15 (36.59%) Incident Management
2 11 (26.83%) Agile Software Development
2 11 (26.83%) BPEL
2 11 (26.83%) BPMN
2 11 (26.83%) Build Automation
2 11 (26.83%) Business Analysis
2 11 (26.83%) Case Management
2 11 (26.83%) Data Management
2 11 (26.83%) DevOps
2 11 (26.83%) Document Management
2 11 (26.83%) Event-Driven Architecture
2 11 (26.83%) QMS
2 11 (26.83%) Quality Management
2 11 (26.83%) Risk Management
2 11 (26.83%) Root Cause Analysis
2 11 (26.83%) SOA
2 11 (26.83%) Test Automation
2 11 (26.83%) TOGAF
2 11 (26.83%) Validation
3 10 (24.39%) Enterprise Architecture
Programming Languages
1 1 (2.44%) Shell Script
1 1 (2.44%) SQL
Qualifications
1 11 (26.83%) Security Cleared
2 7 (17.07%) CCNA
2 7 (17.07%) Cisco Certification
Quality Assurance & Compliance
1 11 (26.83%) Disclosure Scotland
System Software
1 4 (9.76%) Hyper-V
1 4 (9.76%) VMware Infrastructure
2 3 (7.32%) Active Directory
Systems Management
1 11 (26.83%) Puppet
2 10 (24.39%) ZABBIX
Vendors
1 38 (92.68%) Microsoft
2 15 (36.59%) Sun
3 11 (26.83%) Cisco
3 11 (26.83%) EMC
3 11 (26.83%) Oracle
3 11 (26.83%) Pega
4 4 (9.76%) VMware
5 1 (2.44%) Remedy