Period
to 21 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Newcastle upon Tyne with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 21 October 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Tyne and Wear > Newcastle upon Tyne
6 months to
21 Oct 2018
Same period 2017 Same period 2016
Rank 53 50 51
Rank change year-on-year -3 +1 +28
Permanent jobs citing SLA 43 25 37
As % of all permanent IT jobs advertised in Newcastle upon Tyne 4.51% 4.12% 3.83%
As % of the Quality Assurance & Compliance category 28.67% 31.25% 33.04%
Number of salaries quoted 33 25 29
Newcastle upon Tyne median annual salary £40,000 £37,500 £35,000
Median salary % change year-on-year +6.67% +7.14% +54.19%
10th Percentile £25,000 £19,000 £25,200
90th Percentile £75,000 £70,250 £50,000
Tyne and Wear median annual salary £40,000 £41,250 £35,000
% change year-on-year -3.03% +17.86% +49.57%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Newcastle upon Tyne with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Newcastle upon Tyne
Permanent vacancies with a requirement for quality assurance or compliance skills 150 80 112
As % of all permanent IT jobs advertised in Newcastle upon Tyne 15.72% 13.18% 11.58%
Number of salaries quoted 120 73 83
Newcastle upon Tyne median annual salary £40,000 £45,000 £37,900
Median salary % change year-on-year -11.11% +18.73% +16.62%
10th Percentile £27,375 £21,750 £26,500
90th Percentile £69,875 £70,250 £67,500
Tyne and Wear median annual salary £40,000 £45,000 £37,626
% change year-on-year -11.11% +19.60% +15.77%

SLA
Job Vacancy Trend in Newcastle upon Tyne

Job postings citing SLA as a percentage of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for SLA in Newcastle upon Tyne

SLA
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Newcastle upon Tyne.

Salary trend for SLA in Newcastle upon Tyne

SLA
Salary Histogram in Newcastle upon Tyne

The salary distribution of IT jobs citing SLA in Newcastle upon Tyne over the 6 months to 21 October 2018.

Salary histogram for SLA in Newcastle upon Tyne

For the 6 months to 21 October 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Newcastle upon Tyne region with a requirement for SLA.

1 33 (76.74%) ITIL
2 18 (41.86%) Finance
3 17 (39.53%) Banking
4 12 (27.91%) ITIL Certification
5 11 (25.58%) Legal
5 11 (25.58%) Stakeholder Engagement
5 11 (25.58%) Contract Management
6 10 (23.26%) Greenfield Project
6 10 (23.26%) Stakeholder Management
7 6 (13.95%) Service Management
7 6 (13.95%) Configuration Management
7 6 (13.95%) Windows
8 5 (11.63%) Linux
8 5 (11.63%) Data Modelling
8 5 (11.63%) ETL
8 5 (11.63%) Business Intelligence
8 5 (11.63%) Migration
8 5 (11.63%) Demand Management
8 5 (11.63%) Analytics
8 5 (11.63%) Data Architecture
8 5 (11.63%) Incident Management
8 5 (11.63%) Data Extraction
9 4 (9.30%) LAN
9 4 (9.30%) WAN
10 3 (6.98%) Microsoft
10 3 (6.98%) Salesforce.com
10 3 (6.98%) Apache
10 3 (6.98%) Unix
10 3 (6.98%) MySQL
10 3 (6.98%) PHP

SLA
Co-occurring IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.98%) Apache
1 3 (6.98%) Skype for Business
Applications
1 2 (4.65%) Microsoft Office
Business Applications
1 1 (2.33%) Infor CloudSuite
1 1 (2.33%) Infor M3
Cloud Services
1 3 (6.98%) Microsoft Azure
1 3 (6.98%) Office 365
2 2 (4.65%) Amazon AWS
3 1 (2.33%) IaaS
Communications & Networking
1 4 (9.30%) LAN
1 4 (9.30%) WAN
2 3 (6.98%) Firewall
2 3 (6.98%) Skype
3 1 (2.33%) SAN
Database & Business Intelligence
1 3 (6.98%) MySQL
2 2 (4.65%) SQL Server
3 1 (2.33%) Data Warehouse
3 1 (2.33%) DecisionStream
3 1 (2.33%) Power BI
3 1 (2.33%) QlikView
3 1 (2.33%) RDBMS
3 1 (2.33%) Relational Database
3 1 (2.33%) SQL Server 2000
General
1 18 (41.86%) Finance
2 17 (39.53%) Banking
3 11 (25.58%) Legal
4 1 (2.33%) Advertising
4 1 (2.33%) Back Office
Job Titles
1 15 (34.88%) IT Manager
2 10 (23.26%) Vendor Manager
3 9 (20.93%) Analyst
4 8 (18.60%) Service Analyst
4 8 (18.60%) Service Desk Analyst
5 7 (16.28%) IT Procurement Manager
5 7 (16.28%) IT Support
5 7 (16.28%) Procurement Manager
6 6 (13.95%) Commercial Manager
6 6 (13.95%) Digital Analyst
6 6 (13.95%) IT Analyst
6 6 (13.95%) Service Desk Support
7 5 (11.63%) Business Intelligence Lead
7 5 (11.63%) Service Desk Manager
7 5 (11.63%) Service Desk Support Analyst
7 5 (11.63%) Service Manager
7 5 (11.63%) Systems Administrator
7 5 (11.63%) Technical Analyst
7 5 (11.63%) Technical Services Analyst
7 5 (11.63%) Technical Support
Libraries, Frameworks & Software Standards
1 3 (6.98%) LAMP
Miscellaneous
1 10 (23.26%) Greenfield Project
2 1 (2.33%) Analytical Skills
2 1 (2.33%) Data Centre
2 1 (2.33%) Enterprise Storage
2 1 (2.33%) Management Information System
Operating Systems
1 6 (13.95%) Windows
2 5 (11.63%) Linux
3 3 (6.98%) Unix
3 3 (6.98%) Windows Server
Processes & Methodologies
1 33 (76.74%) ITIL
2 11 (25.58%) Contract Management
2 11 (25.58%) Stakeholder Engagement
3 10 (23.26%) Stakeholder Management
4 6 (13.95%) Configuration Management
4 6 (13.95%) Service Management
5 5 (11.63%) Analytics
5 5 (11.63%) Business Intelligence
5 5 (11.63%) Data Architecture
5 5 (11.63%) Data Extraction
5 5 (11.63%) Data Modelling
5 5 (11.63%) Demand Management
5 5 (11.63%) ETL
5 5 (11.63%) Incident Management
5 5 (11.63%) Migration
6 3 (6.98%) Service Delivery
7 2 (4.65%) Problem Management
8 1 (2.33%) Investment Management
8 1 (2.33%) System Testing
8 1 (2.33%) Time Management
Programming Languages
1 3 (6.98%) PHP
2 2 (4.65%) Bash Shell
2 2 (4.65%) Java
2 2 (4.65%) Jython
2 2 (4.65%) Python
3 1 (2.33%) C
3 1 (2.33%) SQL
Qualifications
1 12 (27.91%) ITIL Certification
2 2 (4.65%) ITIL Foundation Certificate
2 2 (4.65%) Microsoft Certification
3 1 (2.33%) DBS Check
3 1 (2.33%) Degree
Quality Assurance & Compliance
1 1 (2.33%) GDPR
System Software
1 3 (6.98%) Hyper-V
Systems Management
1 2 (4.65%) ZABBIX
Vendors
1 3 (6.98%) Microsoft
1 3 (6.98%) Salesforce.com
1 3 (6.98%) VMware
2 2 (4.65%) Rackspace
2 2 (4.65%) RedGate
2 2 (4.65%) ServiceNow
3 1 (2.33%) Cognos
3 1 (2.33%) Infor
3 1 (2.33%) Tableau