The following table provides summary statistics for contract job vacancies advertised in Tyne and Wear with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
North East / Tyne and Wear
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 37 26 36
Rank change year-on-year -11 +10  
Contract jobs citing SLA 8 130 24
As % of all contract IT jobs advertised in Tyne and Wear 2.07% 9.24% 3.82%
As % of the Quality Assurance & Compliance category 11.94% 41.94% 29.27%
Number of daily rates quoted 3 89 9
Median daily rate £310 £280 £263
Median daily rate % change year-on-year +10.71% +6.66%  
UK excluding London median daily rate £238 £298 £300
% change year-on-year -20.16% -0.83%  
Number of hourly rates quoted 2 12 4
Median hourly rate £13.88 £27.00 £15.00
Median hourly rate % change year-on-year -48.61% +80.00%  
UK excluding London median hourly rate £14.38 £16.00 £15.50
% change year-on-year -10.15% +3.22%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Tyne and Wear with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
Tyne and Wear
Contract job vacancies with a requirement for quality assurance and compliance skills 67 310 82
As % of all contract IT job vacancies advertised in Tyne and Wear 17.36% 22.03% 13.04%
Number of daily rates quoted 43 213 57
Median daily rate £320 £281 £368
Median daily rate % change year-on-year +13.77% -23.46%  
90% offered a daily rate of more than £205 £210 £263
10% offered a daily rate of more than £518 £490 £508
UK excluding London median daily rate £400 £380 £375
% change year-on-year +5.26% +1.33%  
Number of hourly rates quoted 2 19 5
Median hourly rate £13.88 £28.00 £15.00
Median hourly rate % change year-on-year -50.44% +86.66%  
90% offered a hourly rate of more than £10.98 £18.32 £14.00
10% offered a hourly rate of more than £16.78 £30.00 £40.00
UK excluding London median hourly rate £25.00 £28.00 £22.50
% change year-on-year -10.71% +24.44%  

SLA
Job Vacancy Trend in Tyne and Wear

The job posting trend of jobs advertised in Tyne and Wear citing SLA as a proportion of all contract or permanent IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in Tyne and Wear

SLA
Contractor Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Tyne and Wear.

Contractor daily rate trend for SLA in Tyne and Wear

SLA
Contractor Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Tyne and Wear.

Contractor hourly rate trend for SLA in Tyne and Wear

SLA
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Tyne and Wear region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -8 7 £310 +10.71% 1
Gateshead -2 1 - - 1
SLA
North East

For the 6 months to 26 June 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for SLA.

1 7 (31.82%) ITIL
1 7 (31.82%) Security Cleared
1 7 (31.82%) Break/Fix
2 5 (22.73%) Service Management
2 5 (22.73%) SC Cleared
3 4 (18.18%) Microsoft
3 4 (18.18%) Active Directory
3 4 (18.18%) Windows
4 3 (13.64%) Incident Management
4 3 (13.64%) Stakeholder Management
4 3 (13.64%) Service Delivery
4 3 (13.64%) Continuous Improvement
4 3 (13.64%) Change Control
5 2 (9.09%) Root Cause Analysis
5 2 (9.09%) Business Intelligence Development Studio
5 2 (9.09%) SQL Server 2012
5 2 (9.09%) Performance Tuning
5 2 (9.09%) SQL Server Management Studio (SSMS)
5 2 (9.09%) BPSS Clearance
5 2 (9.09%) Disclosure Scotland
5 2 (9.09%) Logistics
5 2 (9.09%) Problem Management
5 2 (9.09%) Release Management
5 2 (9.09%) QMS
5 2 (9.09%) Spreadsheet
5 2 (9.09%) SQL Server 2008
5 2 (9.09%) Virtual Team
5 2 (9.09%) PMO
5 2 (9.09%) ServiceNow
5 2 (9.09%) SQL Server 2014

SLA
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (9.09%) Microsoft Excel
1 2 (9.09%) Microsoft Office
1 2 (9.09%) Microsoft Project
1 2 (9.09%) Spreadsheet
Cloud Services
1 1 (4.55%) Office 365
Communications & Networking
1 1 (4.55%) DHCP
1 1 (4.55%) DNS
1 1 (4.55%) Ethernet
1 1 (4.55%) Node B
1 1 (4.55%) TCP/IP
1 1 (4.55%) VoIP
Database & Business Intelligence
1 2 (9.09%) Business Intelligence Development Studio
1 2 (9.09%) SQL Server
1 2 (9.09%) SQL Server 2005
1 2 (9.09%) SQL Server 2008
1 2 (9.09%) SQL Server 2012
1 2 (9.09%) SQL Server 2014
2 1 (4.55%) Data Warehouse
2 1 (4.55%) DB2
2 1 (4.55%) Oracle Database
2 1 (4.55%) Oracle Reports
Development Applications
1 2 (9.09%) SQL Server Management Studio (SSMS)
General
1 1 (4.55%) Finance
1 1 (4.55%) Telecoms
Job Titles
1 7 (31.82%) Field Engineer
2 6 (27.27%) Field Service Engineer
3 4 (18.18%) Service Manager
4 3 (13.64%) IT Manager
4 3 (13.64%) IT Services Manager
5 2 (9.09%) Analyst
5 2 (9.09%) Break Fix Engineer
5 2 (9.09%) DBA
5 2 (9.09%) IT Analyst
5 2 (9.09%) Junior
5 2 (9.09%) Junior Analyst
5 2 (9.09%) Service Analyst
5 2 (9.09%) Service Desk Analyst
5 2 (9.09%) SQL DBA
5 2 (9.09%) Support Engineer
6 1 (4.55%) Database Engineer
6 1 (4.55%) PMO Planner
6 1 (4.55%) Senior Delivery Manager
6 1 (4.55%) Transmission Engineer
6 1 (4.55%) Transmission Planning Engineer
Libraries, Frameworks & Software Standards
1 1 (4.55%) ISPF
Miscellaneous
1 2 (9.09%) Clustering
1 2 (9.09%) Management Information System
1 2 (9.09%) Replication
1 2 (9.09%) Virtual Team
2 1 (4.55%) Mainframe
2 1 (4.55%) NHS
Operating Systems
1 4 (18.18%) Windows
2 1 (4.55%) MVS
2 1 (4.55%) Windows 7
2 1 (4.55%) Windows 8
2 1 (4.55%) Windows Server
2 1 (4.55%) Windows Server 2012
2 1 (4.55%) zOS
Processes & Methodologies
1 7 (31.82%) Break/Fix
1 7 (31.82%) ITIL
2 5 (22.73%) Service Management
3 3 (13.64%) Change Control
3 3 (13.64%) Continuous Improvement
3 3 (13.64%) Incident Management
3 3 (13.64%) Service Delivery
3 3 (13.64%) Stakeholder Management
4 2 (9.09%) Change Management
4 2 (9.09%) Logistics
4 2 (9.09%) Migration
4 2 (9.09%) Operations Management
4 2 (9.09%) Performance Tuning
4 2 (9.09%) Problem Management
4 2 (9.09%) QMS
4 2 (9.09%) Quality Management
4 2 (9.09%) Release Management
4 2 (9.09%) Root Cause Analysis
5 1 (4.55%) Disaster Recovery
5 1 (4.55%) ITSM
Programming Languages
1 2 (9.09%) SQL
2 1 (4.55%) REXX
Qualifications
1 7 (31.82%) Security Cleared
2 5 (22.73%) SC Cleared
3 2 (9.09%) BPSS Clearance
4 1 (4.55%) DBS Check
4 1 (4.55%) HND
Quality Assurance & Compliance
1 2 (9.09%) Disclosure Scotland
1 2 (9.09%) ISO 9001
1 2 (9.09%) PMO
2 1 (4.55%) QA
System Software
1 4 (18.18%) Active Directory
2 1 (4.55%) Citrix Presentation Server
2 1 (4.55%) Time Sharing Option
2 1 (4.55%) XenApp
Systems Management
1 2 (9.09%) Perfmon
2 1 (4.55%) Amdocs OSS
2 1 (4.55%) Backup Exec
2 1 (4.55%) OMEGAMON
Vendors
1 4 (18.18%) Microsoft
2 2 (9.09%) HP
2 2 (9.09%) ServiceNow
3 1 (4.55%) Amdocs
3 1 (4.55%) BMC
3 1 (4.55%) BT
3 1 (4.55%) CA
3 1 (4.55%) Cisco
3 1 (4.55%) Citrix
3 1 (4.55%) IBM
3 1 (4.55%) Oracle
3 1 (4.55%) Remedy
3 1 (4.55%) Virgin Media