Period
to 15 July 2018

The following table provides summary statistics for contract job vacancies advertised in Tyne and Wear with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 15 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
North East > Tyne and Wear
6 months to
15 Jul 2018
Same period 2017 Same period 2016
Rank 93 73 31
Rank change year-on-year -20 -42 +24
Contract jobs citing SLA 12 23 160
As % of all contract IT jobs advertised in Tyne and Wear 1.09% 2.34% 7.22%
As % of the Quality Assurance & Compliance category 11.21% 18.40% 38.74%
Number of daily rates quoted 7 14 110
Tyne and Wear median daily rate £185 £173 £280
Median daily rate % change year-on-year +7.25% -38.39% +1.82%
10th Percentile £134 £100 £170
90th Percentile £271 £535 £434
North East median daily rate £185 £250 £280
% change year-on-year -26.00% -10.71% +1.82%
Number of hourly rates quoted 1 6 15
Tyne and Wear median hourly rate £14.50 £13.88 £27.00
Median hourly rate % change year-on-year +4.50% -48.61% +80.00%
10th Percentile £14.25 £8.90 £10.45
90th Percentile £14.75 £19.38 £28.50
North East median hourly rate £17.25 £16.00 £27.00
% change year-on-year +7.81% -40.74% +80.00%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Tyne and Wear with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Tyne and Wear
Contract vacancies with a requirement for quality assurance or compliance skills 107 125 413
As % of all contract IT jobs advertised in Tyne and Wear 9.71% 12.74% 18.64%
Number of daily rates quoted 78 74 287
Tyne and Wear median daily rate £350 £350 £285
Median daily rate % change year-on-year - +22.81% -20.83%
10th Percentile £173 £197 £200
90th Percentile £675 £548 £491
North East median daily rate £366 £350 £285
% change year-on-year +4.64% +22.81% -21.65%
Number of hourly rates quoted 2 7 23
Tyne and Wear median hourly rate £28.50 £17.50 £28.00
Median hourly rate % change year-on-year +62.86% -37.50% +86.67%
10th Percentile £16.95 £8.90 £12.89
90th Percentile £40.85 £19.25 £29.10
North East median hourly rate £20.00 £16.00 £28.00
% change year-on-year +25.00% -42.86% +86.67%

SLA
Job Vacancy Trend in Tyne and Wear

Job postings citing SLA as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for SLA in Tyne and Wear

SLA
Contractor Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Tyne and Wear.

Contractor daily rate trend for SLA in Tyne and Wear

SLA
Contractor Daily Rate Histogram in Tyne and Wear

The daily rate distribution of IT jobs citing SLA in Tyne and Wear over the 6 months to 15 July 2018.

Contractor daily rate histogram for SLA in Tyne and Wear

SLA
Contractor Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Tyne and Wear.

Contractor hourly rate trend for SLA in Tyne and Wear

SLA
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Tyne and Wear region over the 6 months to 15 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -18 12 £185 +7.25% 6
SLA
North East

For the 6 months to 15 July 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Tyne and Wear region with a requirement for SLA.

1 7 (58.33%) ITIL
1 7 (58.33%) Incident Management
2 6 (50.00%) Security Cleared
3 5 (41.67%) Microsoft Excel
4 4 (33.33%) CCNA
4 4 (33.33%) Cisco Certification
4 4 (33.33%) Service Management
4 4 (33.33%) Management Information System
4 4 (33.33%) Telecoms
5 3 (25.00%) Operations Management
5 3 (25.00%) SC Cleared
6 2 (16.67%) Break/Fix
7 1 (8.33%) Avaya
7 1 (8.33%) PHP
7 1 (8.33%) MySQL
7 1 (8.33%) LAN
7 1 (8.33%) WAN
7 1 (8.33%) Cisco
7 1 (8.33%) Microsoft
7 1 (8.33%) Unix
7 1 (8.33%) Windows
7 1 (8.33%) Linux
7 1 (8.33%) Apache
7 1 (8.33%) Banking
7 1 (8.33%) Microsoft PowerPoint
7 1 (8.33%) Change Management
7 1 (8.33%) Firewall
7 1 (8.33%) Finance
7 1 (8.33%) LAMP
7 1 (8.33%) VMware

SLA
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) Apache
Applications
1 5 (41.67%) Microsoft Excel
2 1 (8.33%) Microsoft PowerPoint
Communications & Networking
1 1 (8.33%) Firewall
1 1 (8.33%) LAN
1 1 (8.33%) WAN
Database & Business Intelligence
1 1 (8.33%) MySQL
General
1 4 (33.33%) Telecoms
2 1 (8.33%) Banking
2 1 (8.33%) Finance
Job Titles
1 6 (50.00%) Service Desk Manager
1 6 (50.00%) Service Manager
2 2 (16.67%) Analyst
2 2 (16.67%) Field Engineer
2 2 (16.67%) Field Hardware Engineer
2 2 (16.67%) Field Service Engineer
2 2 (16.67%) Field Service Hardware Engineer
2 2 (16.67%) Hardware Engineer
2 2 (16.67%) IT Engineer
3 1 (8.33%) 1st/2nd Line Service Desk Analyst
3 1 (8.33%) 1st/2nd Line Support
3 1 (8.33%) 1st/2nd Line Support Analyst
3 1 (8.33%) 2nd Line Service Desk Analyst
3 1 (8.33%) 2nd Line Support Analyst
3 1 (8.33%) ICT Officer
3 1 (8.33%) ICT Support
3 1 (8.33%) ICT Support Officer
3 1 (8.33%) Service Desk Support
3 1 (8.33%) Service Desk Support Analyst
3 1 (8.33%) Support Officer
Libraries, Frameworks & Software Standards
1 1 (8.33%) LAMP
Miscellaneous
1 4 (33.33%) Management Information System
Operating Systems
1 1 (8.33%) Linux
1 1 (8.33%) Unix
1 1 (8.33%) Windows
Processes & Methodologies
1 7 (58.33%) Incident Management
1 7 (58.33%) ITIL
2 4 (33.33%) Service Management
3 3 (25.00%) Operations Management
4 2 (16.67%) Break/Fix
5 1 (8.33%) Change Management
5 1 (8.33%) Performance Management
Programming Languages
1 1 (8.33%) PHP
Qualifications
1 6 (50.00%) Security Cleared
2 4 (33.33%) CCNA
2 4 (33.33%) Cisco Certification
3 3 (25.00%) SC Cleared
Quality Assurance & Compliance
1 1 (8.33%) QA
System Software
1 1 (8.33%) Hyper-V
Vendors
1 1 (8.33%) Avaya
1 1 (8.33%) Cisco
1 1 (8.33%) Microsoft
1 1 (8.33%) VMware