The following table provides summary statistics for contract job vacancies advertised in the North East with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
England / North East
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 41 18 47
Rank change year-on-year -23 +29  
Contract jobs citing Service Delivery 16 195 26
As % of all contract IT jobs advertised in the North East 2.82% 12.03% 3.17%
As % of the Processes & Methodologies category 3.31% 13.98% 3.97%
Number of daily rates quoted 7 134 21
Median daily rate £310 £280 £475
Median daily rate % change year-on-year +10.71% -41.05%  
90% offered a daily rate of more than £241 £224 £215
10% offered a daily rate of more than £458 £378 £591
UK excluding London median daily rate £420 £370 £387
% change year-on-year +13.51% -4.39%  
Number of hourly rates quoted 5 14 0
Median hourly rate £17.50 £27.00 -
Median hourly rate % change year-on-year -35.18% -  
UK excluding London median hourly rate £15.75 £27.00 £16.00
% change year-on-year -41.66% +68.75%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North East with a requirement for process and methodology skills.

Contract Process & Methodology Skills
North East
Contract job vacancies with a requirement for process and methodology skills 483 1395 655
As % of all contract IT job vacancies advertised in the North East 85.04% 86.06% 79.78%
Number of daily rates quoted 1366 3892 1788
Median daily rate £380 £325 £391
Median daily rate % change year-on-year +16.92% -16.93%  
90% offered a daily rate of more than £263 £225 £250
10% offered a daily rate of more than £613 £518 £575
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 78 293 73
Median hourly rate £28.00 £28.00 £18.00
Median hourly rate % change year-on-year - +55.55%  
90% offered a hourly rate of more than £13.75 £22.70 £11.68
10% offered a hourly rate of more than £47.83 £36.00 £42.50
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

Service Delivery
Job Vacancy Trend in the North East

Job postings citing Service Delivery as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for Service Delivery in the North East

Service Delivery
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in the North East.

Contractor daily rate trend for Service Delivery in the North East

Service Delivery
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing Service Delivery in the North East over the 3 months to 28 June 2017.

Contractor daily rate histogram for Service Delivery in the North East

Service Delivery
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in the North East.

Contractor hourly rate trend for Service Delivery in the North East

Service Delivery
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -20 8 £295 +5.35% 3
Durham -10 4 £475 +58.33% 2
Northumberland - 4 - -
Service Delivery
England

For the 6 months to 28 June 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for Service Delivery.

1 24 (43.64%) ITIL
1 24 (43.64%) Project Management
2 22 (40.00%) Agile Software Development
3 18 (32.73%) Agile Project Management
4 15 (27.27%) ITSM
5 14 (25.45%) Scrum
5 14 (25.45%) Coaching
6 13 (23.64%) Mentoring
6 13 (23.64%) Service Management
7 11 (20.00%) User Stories
8 9 (16.36%) Open Source
9 8 (14.55%) Process Improvement
9 8 (14.55%) ServiceNow
9 8 (14.55%) Change Management
9 8 (14.55%) SLA
10 7 (12.73%) Incident Management
10 7 (12.73%) Risk Management
10 7 (12.73%) Finance
10 7 (12.73%) Security Cleared
11 6 (10.91%) Business Continuity
11 6 (10.91%) Problem Management
12 5 (9.09%) Microsoft
12 5 (9.09%) Disaster Recovery
12 5 (9.09%) BPSS Clearance
13 4 (7.27%) SC Cleared
13 4 (7.27%) Analytical Skills
13 4 (7.27%) PRINCE2
13 4 (7.27%) SQL
14 3 (5.45%) SAP
14 3 (5.45%) Microsoft Excel

Service Delivery
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.82%) MS Exchange
1 1 (1.82%) Tuxedo
1 1 (1.82%) WebLogic
Applications
1 3 (5.45%) Microsoft Excel
2 1 (1.82%) Microsoft Office
2 1 (1.82%) Microsoft PowerPoint
2 1 (1.82%) MS Visio
Communications & Networking
1 3 (5.45%) SMS
2 2 (3.64%) LDAP
3 1 (1.82%) F5 BIG-IP GTM
3 1 (1.82%) F5 BIG-IP LTM
3 1 (1.82%) Firewall
3 1 (1.82%) LAN
3 1 (1.82%) Network Security
3 1 (1.82%) WAN
Database & Business Intelligence
1 2 (3.64%) Business Intelligence Development Studio
1 2 (3.64%) Oracle Reports
1 2 (3.64%) SQL Server
1 2 (3.64%) SQL Server 2005
1 2 (3.64%) SQL Server 2008
1 2 (3.64%) SQL Server 2012
1 2 (3.64%) SQL Server 2014
2 1 (1.82%) DB2
2 1 (1.82%) MySQL
2 1 (1.82%) Oracle Database
Development Applications
1 2 (3.64%) SQL Server Management Studio (SSMS)
General
1 7 (12.73%) Finance
2 2 (3.64%) Publishing
3 1 (1.82%) Legal
Job Titles
1 12 (21.82%) Scrum Master
2 6 (10.91%) Analyst
2 6 (10.91%) Developer
3 5 (9.09%) Agile Scrum Master
3 5 (9.09%) Coordinator
3 5 (9.09%) Product Manager
3 5 (9.09%) Service Delivery Coordinator
4 4 (7.27%) ServiceNow Developer
5 3 (5.45%) Change Analyst
5 3 (5.45%) Change and Release Analyst
5 3 (5.45%) IT Manager
5 3 (5.45%) Operations Engineer
5 3 (5.45%) Product Owner
5 3 (5.45%) Release Analyst
5 3 (5.45%) Senior Operations Engineer
5 3 (5.45%) Service Analyst
5 3 (5.45%) Services Delivery Analyst
6 2 (3.64%) DBA
6 2 (3.64%) Project Manager
6 2 (3.64%) Web Developer
Libraries, Frameworks & Software Standards
1 2 (3.64%) CSS
1 2 (3.64%) JSON
1 2 (3.64%) Node.js
1 2 (3.64%) React
1 2 (3.64%) Web Services
1 2 (3.64%) XML
2 1 (1.82%) ISPF
Miscellaneous
1 4 (7.27%) Analytical Skills
2 2 (3.64%) Clustering
2 2 (3.64%) Linked Data
2 2 (3.64%) Management Information System
2 2 (3.64%) Mobile App
2 2 (3.64%) NHS
2 2 (3.64%) Replication
2 2 (3.64%) Smartphone
3 1 (1.82%) AS400
3 1 (1.82%) CMDB
3 1 (1.82%) Data Centre
3 1 (1.82%) Mainframe
Operating Systems
1 2 (3.64%) Windows
1 2 (3.64%) Windows Server
2 1 (1.82%) Android
2 1 (1.82%) Apple iOS
2 1 (1.82%) MVS
2 1 (1.82%) Unix
2 1 (1.82%) VME
2 1 (1.82%) Windows Server 2003
2 1 (1.82%) Windows Server 2008
2 1 (1.82%) zOS
Processes & Methodologies
1 24 (43.64%) ITIL
1 24 (43.64%) Project Management
2 22 (40.00%) Agile Software Development
3 18 (32.73%) Agile Project Management
4 15 (27.27%) ITSM
5 14 (25.45%) Coaching
5 14 (25.45%) Scrum
6 13 (23.64%) Mentoring
6 13 (23.64%) Service Management
7 11 (20.00%) User Stories
8 9 (16.36%) Open Source
9 8 (14.55%) Change Management
9 8 (14.55%) Process Improvement
10 7 (12.73%) Incident Management
10 7 (12.73%) Risk Management
11 6 (10.91%) Business Continuity
11 6 (10.91%) Problem Management
12 5 (9.09%) Disaster Recovery
13 4 (7.27%) PRINCE2
14 3 (5.45%) Release Management
Programming Languages
1 4 (7.27%) SQL
2 2 (3.64%) JavaScript
2 2 (3.64%) PHP
3 1 (1.82%) COBOL
3 1 (1.82%) REXX
Qualifications
1 7 (12.73%) Security Cleared
2 5 (9.09%) BPSS Clearance
3 4 (7.27%) SC Cleared
4 3 (5.45%) ITIL Foundation Certificate
5 2 (3.64%) Degree
6 1 (1.82%) CISM
6 1 (1.82%) CISSP
6 1 (1.82%) ISO 27001 Lead Implementer
6 1 (1.82%) Microsoft Certification
Quality Assurance & Compliance
1 8 (14.55%) SLA
2 3 (5.45%) Disclosure Scotland
3 2 (3.64%) ISO 9001
3 2 (3.64%) QA
4 1 (1.82%) ISO/IEC 27001
4 1 (1.82%) PMO
System Software
1 1 (1.82%) Active Directory
1 1 (1.82%) Time Sharing Option
1 1 (1.82%) XenApp
1 1 (1.82%) XenDesktop
1 1 (1.82%) XenServer
Systems Management
1 2 (3.64%) Perfmon
2 1 (1.82%) OMEGAMON
2 1 (1.82%) XenMobile
Vendors
1 8 (14.55%) ServiceNow
2 5 (9.09%) Microsoft
3 3 (5.45%) HP
3 3 (5.45%) SAP
4 2 (3.64%) Cisco
4 2 (3.64%) Oracle
5 1 (1.82%) BMC
5 1 (1.82%) CA
5 1 (1.82%) CheckPoint
5 1 (1.82%) Citrix
5 1 (1.82%) Crossbeam
5 1 (1.82%) F5
5 1 (1.82%) IBM
5 1 (1.82%) Informatica
5 1 (1.82%) Juniper
5 1 (1.82%) McAfee
5 1 (1.82%) TippingPoint
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