13 of 13 Service Delivery Jobs in the North East

Service Delivery Manager Location: Hybrid at Newcastle (3 days/week) Employment Type Full-Time Role Overview We are seeking an experienced and proactive Service Manager to oversee the performance, stability, and continuous improvement of business-critical applications and services within the Service Group. The successful … candidate will be responsible for ensuring effective incident and problem resolution, managing service performance against agreed SLAs, and acting as a key liaison between technical support teams, delivery teams, and client stakeholders. The Service Manager will play a pivotal role in maintaining operational excellence, leading major incident ...

during office hours with hybrid flexibility and regular travel to care homes and regional offices. As Head of IT Infrastructure, you'll lead the delivery and governance of our IT infrastructure and support services, overseeing a hybrid in-house and outsourced operating model. Working closely with internal stakeholders … strategic technology partners, you'll ensure high-quality service delivery, strengthen cyber resilience and provide the leadership needed to support colleagues across our homes and central functions. About the role This is a senior leadership role responsible for the strategic oversight of IT infrastructure, support services and managed ...

safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. ICT Service Operations Manager Location: Gosforth OR Stanley (Hybrid Working) Salary: £62,546 per annum Contract: Permanent, Full Time (37 hours per week) Gosforth OR Stanley … days in office - must be flexible to work in the office 5 days per week if needed) Lead the Future of ICT Service Delivery Are you an experienced ICT leader with a passion for delivering high-performing, secure, and customer-focused technology services? We're looking ...

title Customer Helpdesk Co-ordinator Function Fire Customer Service Location Sunderland Reports to Customer Service Manager About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets … referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Working within the customer service department within the Hixon office you will be responsible for keeping our customer records up to date, logging jobs and call outs from customer ...

Preparing and managing the practice budget Governance and Compliance Ensuring compliance with NHS regulations and contractual requirements. Patient Services Ensuring high standards of customer service Strategic Leadership Developing long-term business plans Digital Services Managing clinical and administrative IT systems About us Villette Surgery is a friendly, forward thinking … Organisation - Clinical Staff: Ensure GP rotas maximise use of available clinical time and plan clinical availability over long term; evaluate GP availability against national service delivery targets. Ensure full involvement of locums/salaried/Career Start GPs working in the practice; co-ordinate good employment practice; identify ...

medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time. We are dedicated to being a great inclusive place to work. … collaboratively across technical and non-technical teams, support secure design and influence positive security outcomes. Desirable Awareness of NHS cyber security, information governance, clinical service delivery requirements or the NHS Secure Email Standard. Education and Qualifications Essential Educated to degree level in a relevant subject or able ...

Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles. Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more! Paramedic skills have developed hugely in recent years, meaning we carry out more treatment … scene and en-route to hospital. We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey. We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks. Ultimately ...

both technical and commercial skills: Supported to learn the very best in customer engagement and sales techniques to unlock limitless earning potential. Support the delivery and management of workplace technology solutions for customers Learn how managed print, document automation and digital workflows improve productivity Assist with customer onboarding, system … service delivery Work with account managers, engineers and support teams to solve real business challenges Analyse customer needs and help recommend the right technology solutions Develop core professional skills: communication, problem-solving, time management and teamwork Complete an industry-recognised apprenticeship qualification alongside your role The Apprenticeship Level ...

Newitt is delighted to be partnering with a leading engineering services business to recruit an experienced BMS Service Engineer covering Newcastle and the surrounding North-East region. If you're an experienced BMS Engineer looking for a role where you'll work with industry-leading technology, enjoy genuine career … work alongside a highly experienced national team of BMS specialists Excellent long-term career progression Comprehensive employee benefits package The Role As a BMS Service Engineer, you'll be responsible for servicing, maintaining and optimising Building Management Systems across a range of customer sites throughout the Newcastle area. Your ...

facilities management, including building maintenance, utilities, telecoms, contractors, and workplace services. Ensure a safe, compliant, and efficient working environment. Support client account management and service delivery improvements. Assist with Health & Safety and compliance activities. What We're Looking For Experience in business support, office management, operations, or facilities ...

Newcastle seeks a Senior Consultant to join the PMO team within UKFS Consulting Service Delivery. You will lead governance, planning, reporting and stakeholder management to deliver complex change and transformation programmes for financial services clients. You'll mentor junior colleagues, support delivery, and help expand digital, automation ...

organisation supports customers across Microsoft Cloud, Managed Services and Professional Services and has built a strong reputation for long-term customer partnerships and service delivery. You will take ownership of an existing customer portfolio, focusing on retention, relationship development and commercial growth through cross-sell and up-sell opportunities. … Identify and convert cross-sell and up-sell opportunities Conduct regular account reviews and develop account growth plans Work closely with technical, sales and delivery teams Maintain accurate pipeline, forecasting and account information within CRM Ensure customers receive a consistent and commercially valuable service Required Skills Previous experience ...

Monday, Wednesday & Friday 8am to 12noon Contract: Permanent Closing Date: 5pm on Friday 7 th August 2026 If youre passionate about providing great customer service, want a varied role and enjoy building relationships with customers and clients then our caretaker role is for you. Role Benefits : 23 days annual … that you may have. Generous pension scheme with life insurance of 3 x salary About the Caretaker Role: This role will involve: Supporting the delivery of excellent, consistent, and responsive customer service to residents or contractors during working hours over the phone and face to face. Working alongside ...