10 of 10 Service Delivery Jobs in the North East

change. Together, we can amplify our efforts and pave the way for a more sustainable tomorrow. Job Summary The Project Manager will support the delivery of telecoms projects by driving planning, coordination and execution activities under the direction of the Service Delivery Manager. The role ensures tasks … completed to agreed timelines and supports effective communication between stakeholders and helps maintain high standards across project documentation, procurement and delivery processes. Key Responsibilities Project Coordination Monitor project progress and help ensure team members remain aligned with objectives. Track tasks, timelines and milestones to support timely delivery. Communication Provide ...

business outcomes. Building, developing and inspiring high-performing technology teams, creating a customer-focused culture that supports growth, innovation and operational excellence. Overseeing the delivery of technology services, service transitions and operational change programmes, ensuring commitments are achieved across budget, quality, risk and performance measures. Managing commercial performance … including budgeting, forecasting, cost optimisation, contract performance and contribution to business growth objectives. Ensuring effective governance, service management, risk, security, compliance and operational controls are embedded across technology services. Building trusted relationships with clients, suppliers and strategic partners, driving continual service improvement and resolving complex operational challenges. What ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Lead Service Manager Manager role, which … Agile-delivery-first position operating under a LSM title. The role holder is responsible for delivering strategic outcomes utilising the DevSecOps capability within Infrastructure & Platforms. With a strong commercial and financial acumen, the Lead Service Manager also is responsible managing the full cycle of all new deliveries ...

summary Acting as the service owner for RIS, PACS and associated imaging systems, ensuring day-to-day operational performance and system availability. Managing system upgrades, releases, patches and configuration changes to maintain stable and effective imaging services. Monitoring service performance against agreed SLAs and KPIs, identifying opportunities … improvement and optimisation. Leading supplier relationships, service reviews and contract management activities to ensure delivery against agreed service standards. Overseeing clinical systems governance, change control processes, clinical safety assurance and regulatory compliance requirements. Leading the investigation and resolution of major incidents, undertaking root cause analysis and implementing ...

data platform team to execute on the firm’s strategy to use data to drive strategic decision making. The role provides hands-on delivery and operational support for our data platform, to help ensure that we have a platform that remains performant and responsive to business needs in alignment … tools lawyers need to do their jobs efficiently and effectively. Key Responsibilities Willing to get hands-on managing the platform and getting involved in service delivery as required by the business. Own the end-to-end data platform roadmap, aligning analytics and data science capabilities to firm, practice ...

experience will you need? Proven experience delivering and leading ServiceNow solutions across multiple modules and applications, including ITSM, ITOM, SPM, Security Operations, HRSD, Service Portals, Workspaces, CMDB and integrations. Expert knowledge of cyber security and IT operations controls, with the ability to design secure, resilient and scalable solutions that … with security standards and architectural principles. Ability to provide technical leadership, mentor engineers and champion engineering best practice, driving continuous improvement and high-quality service delivery at scale. You and your role As a Lead Software Engineer, you'll be a recognised technical expert and trusted leader, shaping ...

administrative duties. Ensure records are organised, accessible, and managed in line with operational requirements. Work collaboratively with colleagues to support departmental objectives and service delivery. Essential Skills & Experience Previous administrative or clerical experience. Good level of computer literacy and confidence using databases and IT systems. Strong attention to detail ...

across IT operations. The Role As IT Support & Operations Technician, you will provide deskside and remote IT support across Tioxide locations, taking ownership of service requests and incidents through to resolution. You will support users, devices, infrastructure and IT services, while working closely with IT colleagues and third-party … providers to maintain effective service delivery. The role will also support IT operations activity, including system monitoring, Microsoft 365 administration, identity and access management, networking, telephony, patching, technical applications and project/change activity. Key Responsibilities Provide hands-on deskside and remote IT support to users across Tioxide locations. ...

knowledge and experience will you need? Experience communicating technical information clearly to a range of audiences, ensuring users and stakeholders understand issues, solutions and service updates. Experience working collaboratively with technical teams to maintain and improve high-quality services for customers and users. A proactive approach to identifying opportunities … improvement, with experience implementing changes that enhance service performance, reliability or ways of working. Experience supporting applications or services during incidents, with an understanding of IT Service Management principles and frameworks such as ITIL. You and your role Our Application Operations Engineers support, manage and continually improve ...

power fleet. You will work independently in the field, with the support of a wider operational team, ensuring equipment is maintained and returned to service efficiently. This role is well suited to someone with a background in temporary power, plant or a similar mobile engineering role, seeking a position … within a well-supported operation. The Role As a Mobile Engineer, you will take responsibility for the service, maintenance, installation and repair of temporary power equipment, including Battery Storage Units (BSUs). You will support critical on-site activities, including planned preventative maintenance, breakdown response, installation and commissioning. ...