1 to 25 of 52 Service Delivery Jobs in the North East

Senior Consultant - Cyber Security Analyst - Consulting Service Delivery, FS

Location
Newcastle upon Tyne, England, United Kingdom
Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Senior Consultant - Cyber Security Analyst - Consulting Service Delivery, FS Location: Newcastle-Upon-Tyne Other locations: Primary Location Only Date: 17 Aug 2026 Requisition … take your career wherever you want it to go. Join EY and help to build a better working world. Senior Consultant, Cybersecurity – UKFS Consulting Service Delivery The Opportunity Are you ready to make a real impact in financial services? We have an excellent opportunity for an experienced Cybersecurity ...

Consultant - Cyber Security Analyst - Consulting Service Delivery, FS

Location
Newcastle upon Tyne, England, United Kingdom
take your career wherever you want it to go. Join EY and help to build a better working world. Cybersecurity Associate – UKFS Consulting Service Delivery The Opportunity Are you ready to make a real impact in financial services? We have an excellent opportunity to join our Newcastle team … projects focused on Cybersecurity topics, and will have the opportunity to work towards industry-recognised qualifications. You’ll be part of our Consulting Service Delivery team in Newcastle, which specialises in the operational delivery of engagements that help clients address important business challenges. While your core role ...

Senior Data Scientist

Hiring Organisation
Sanderson Government and Defence
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Contract
Inside IR35 Requires Active SC Clearance We are seeking a talented Senior Data Scientist to join a multidisciplinary analytics team supporting the delivery and transformation of services within the Later Life Service Group. The team delivers insight, advanced analytics, Machine Learning, and Artificial Intelligence solutions that help improve … services, support strategic decision-making, and drive measurable outcomes. Working closely with stakeholders across Service Delivery, Digital, and Transformation teams, you will play a key role in solving complex business challenges through the use of data science and analytical techniques. This is an opportunity to work with large ...

IT Service Desk and Support Manager

Location
Newcastle upon Tyne, England, United Kingdom
## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support Manager**Salary … Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced and people-focused IT Service Desk & Support ...

Customer Service Specialist

Hiring Organisation
SPS
Location
Newcastle Upon Tyne, Tyne and Wear, United Kingdom
Employment Type
Full-Time
Salary
£27,976 per annum
Purpose: The Customer Service Specialist is an exciting role that combines a variety of activities. As a Workplace Experience Specialist you will deliver Exceptional Workplace and Guest Experiences to our customers. The One Team Hub will be the focal point for access to these Services, Spaces and Support. Central … landlord teams and a smooth experience for all parties. Maintain comprehensive knowledge of all spaces, including Welcome and Hospitality areas, and deliver concierge style service enriched with insightful local area expertise to enhance every visitor’s experience. Consistently deliver exceptional customer service, anticipating the needs of both visiting ...

Virtual Chief Information Officer (vCIO)

Location
Newcastle upon Tyne, England, United Kingdom
were ranked #24 globally and #3 in the UK in the MSP 501, the industry’s most rigorous ranking of managed service providers.We’re now investing in a new Technology Success model – moving beyond reactive IT support to become a proactive strategic partner that helps clients continuously improve their … client’s behalf and presents it back in language their business understands. It’s a genuinely senior, advisory role: you’re freed from technical delivery, service tickets and proposal writing so you can focus entirely on strategy and relationships. You will also form a close working relationship with ...

Project Manager

Hiring Organisation
AGILICO WORKPLACE TECHNOLOGY LIMITED
Location
Gateshead, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
change. Together, we can amplify our efforts and pave the way for a more sustainable tomorrow. Job Summary The Project Manager will support the delivery of telecoms projects by driving planning, coordination and execution activities under the direction of the Service Delivery Manager. The role ensures tasks … completed to agreed timelines and supports effective communication between stakeholders and helps maintain high standards across project documentation, procurement and delivery processes. Key Responsibilities Project Coordination Monitor project progress and help ensure team members remain aligned with objectives. Track tasks, timelines and milestones to support timely delivery. Communication Provide ...

Cybersecurity Delivery Analyst - Client Impact

Location
Newcastle upon Tyne, England, United Kingdom
Newcastle seeks a Cybersecurity Associate to join our UKFS Consulting Service Delivery team. You will apply Cybersecurity and technology skills to address client challenges, gain hands-on experience, and progress towards industry-recognised qualifications. You will work within the Newcastle Consulting Service Delivery team, focusing … Cybersecurity while supporting similar delivery work across other CSD areas, with a strong emphasis on client confidentiality and data security. #J-18808-Ljbffr ...

Lead Security Risk Assurance Manager

Hiring Organisation
DWP Digital
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Part Time
Salary
£60,000
data and manages several critical digital systems and key elements of the Governments critical national infrastructure. Enterprise Security & Risk Management (ESRM) supports the secure delivery of DWP business, empowering the Department to operate within its security risk appetite, prioritise security improvement activities and maximise return on security investment. … someone who can see the bigger picture, build credibility with senior stakeholders, challenge constructively, and provide clear analysis of how security risks could affect service delivery, resilience, people, data, assets and public trust. Wewouldlovetohearfromyouifyoucandemonstrateyourskillsandexperienceacross all the following essential criteria: Experience providing risk assessment or assurance or decision support ...

IT Service Desk Lead — Maternity Cover, 12–15 Months

Location
Newcastle upon Tyne, England, United Kingdom
Lookers Limited is seeking a Service Desk Manager on a 15-month maternity cover contract to lead IT support functions across the organisation. You will drive service delivery for the Service Desk, 2nd Line and User Access teams, ensuring high-quality support, governance, and continuous improvement. ...

Field Service Lead, Substation Upgrades & I&C

Location
Newcastle upon Tyne, England, United Kingdom
Kingdom is seeking a Manager/Team Leader to head the Instrumentation & Control team within Substation Upgrades. You will oversee a group of field service engineers, drive service delivery, and maintain strong customer relationships across the UK & Ireland. The role emphasizes leadership in a technical field service ...

Senior Security and Fraud Risk Manager

Hiring Organisation
DWP Digital
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
payments worth over £195bn a year that support millions of people across the country. This is an influential advisory role at the heart of service design and delivery. You'll act as a trusted expert on fraud, error and security risk, helping teams across Universal Credit and Working … threats. Drawing on your expertise, you'll identify risks, assess vulnerabilities and recommend practical solutions that protect public money, safeguard citizens and support the delivery of effective public services. The scale of what we do is extraordinary, and the impact of your work will be felt across services used ...

Infrastructure Engineer

Location
South Shields, England, United Kingdom
delivering IT infrastructure support to Client, a leading audit, tax and consulting firm. This role supports Client’s National Technology team, a dynamic internal service function responsible for deploying and managing critical technology solutions that drive business operations and strategic growth As part of the Datacentre & Cloud team … infrastructure such as power and cooling systems, colocation services, and external data centres. Ensures optimal performance, scalability, and security of the platform as a service environment .Administers and supports enterprise Remote Desktop Services (RDS) and Active Directory (AD) environments, ensuring secure and efficient user access management. Develops, maintains ...

DevOps Engineer

Location
Gateshead, England, United Kingdom
implementing trailblazing solutions to advance our business. In this role, you will analyze and refine complex processes across various departments, including finance, technical support, delivery, and customer service. Your mission will be to develop comprehensive end-to-end systems that enhance operational efficiency. An enthusiastic and proactive approach … instrumental in enabling colleagues to leverage our extensive toolset effectively. Your support will empower teams company-wide to achieve peak performance. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery is second ...

Project Coordinator – Marketing and Business Development Operations

Location
Newcastle upon Tyne, England, United Kingdom
processes. Key Responsibilities The key focus will be to provide support to the EMEAPAC MBD Operations team with the implementation, coordination and delivery of the EMEAPAC MBD team's key projects. You will be responsible for supporting on multiple projects of various size and complexity. To be successful … developing and future‐proofing the tool AI and innovation responsibilities Identify opportunities to leverage AI, automation and digital tools to improve operational efficiency and service delivery. Support the implementation and adoption of AI-enabled solutions, including Microsoft Copilot and other approved legal technology platforms. Assist with documenting ...

Project Coordinator - Marketing and Business Development Operations

Hiring Organisation
Norton Rose Fulbright LLP
Location
Newcastle Upon Tyne, Tyne and Wear, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
processes. Key Responsibilities The key focus will be to provide support to the EMEAPAC MBD Operations team with the implementation, coordination and delivery of the EMEAPAC MBD team's key projects. You will be responsible for supporting on multiple projects of various size and complexity. To be successful … developing and future-proofing the tool AI and innovation responsibilities Identify opportunities to leverage AI, automation and digital tools to improve operational efficiency and service delivery. Support the implementation and adoption of AI-enabled solutions, including Microsoft Copilot and other approved legal technology platforms. Assist with documenting ...

Cyber Security Analyst L3

Location
Gateshead, England, United Kingdom
issues in a way that non-experts can understand. Efficiency is also important to succeed, as you will be managing a diverse workload. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery … passes and much more! Health Cash Plan Cycle to Work Scheme Network Benefits Employee Assistance Program Enhanced Annual Leave Entitlement (increasing with length of service) Enhanced Maternity, Paternity and Parental Schemes Enhanced Pension Scheme Tech Purchase Scheme Electric Vehicle Salary Sacrifice Scheme Employee referral scheme New business referral scheme ...

Data Engineer

Location
Gateshead, England, United Kingdom
proactive approach is vital as you'll be instrumental in helping drive technical innovation and allowing the company to achieve peak performance. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery … passes and much more! Health Cash Plan Cycle to Work Scheme Network Benefits Employee Assistance Program Enhanced Annual Leave Entitlement (increasing with length of service) Enhanced Maternity, Paternity and Parental Schemes Enhanced Pension Scheme Tech Purchase Scheme Electric Vehicle Salary Sacrifice Scheme Employee referral scheme New business referral scheme ...

Senior AI & Automation Engineer

Location
Newcastle upon Tyne, England, United Kingdom
simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … work and help our customers which is always supported by strong human insight and communication. A technical lead within our shared-service AI and automation team, which provides and evangelises AI capabilities, automation and tooling to Cloud Operations and associated teams across both Microsoft Azure and Oracle Cloud Infrastructure ...

Head of Research Computing

Location
Newcastle upon Tyne, England, United Kingdom
you. Closing Date: 23 October 2026 About the role We are seeking an experienced and collaborative Head of Research Computing to lead the development, delivery and continuous improvement of research computing services across Newcastle University. This is an exciting opportunity to shape a strategically important service that enables … research, supports innovation and helps researchers make effective use of advanced computing, cloud, software and data capabilities. Working closely with the Director of IT Service Delivery and Research Computing, academic colleagues, research teams and wider IT specialists, you will provide strategic and operational leadership for research computing. ...

Cyber Security Analyst L2

Location
Gateshead, England, United Kingdom
security posture for both Aspire and its customers. Efficiency is also important to succeed, as you will be managing a diverse workload. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery … concepts, tools, and techniques. Ability to work well under pressure in high-stress situations. Strong attention to detail and organisation skills. Experience with customer service and communications Previous experience of working within a 24x7 SOC Relevant certifications (advantageous but not essential ...

Apprenticeship - Information Technology Support Associate level 3

Hiring Organisation
Cummins Ltd
Location
Centenary House, Yarm Road, Darlington, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
Competitive
activities, helping resolve technical issues, support customer requirements, and ensure a positive user experience Driving process improvements to streamline business processes, contribute to improved service delivery, and identify opportunities for operational improvement Gaining hands-on experience with enterprise & manufacturing systems supporting real-time business and manufacturing operations while ...

IT Manager (Internal Systems)

Hiring Organisation
Jackson Hogg Ltd
Location
Gateshead, Tyne & Wear, United Kingdom
Employment Type
Permanent
Salary
£55000 - £60000/annum
internal users and technical teams. Manage sensitive and business-critical technical issues that require direct ownership. Drive improvements in user experience, operational efficiency, and service delivery. Support business continuity, cyber security, and compliance initiatives. About You Proven experience in an IT Manager, Senior Systems Administrator, Infrastructure Engineer, or similar ...

Cybersecurity Delivery Consultant Financial Services

Location
Newcastle upon Tyne, England, United Kingdom
Newcastle seeks a Senior Consultant in Cyber Security within Consulting Service Delivery to help clients strengthen cyber resilience and manage technology risk across complex transformations. You will work in a delivery-focused team, guiding junior colleagues, producing reports, and driving improvements using digital, automation and data capabilities. ...

Telecoms Project Manager - Hybrid Delivery

Location
Gateshead, England, United Kingdom
Agilico Workplace Technologies is seeking a Project Manager to support telecoms project delivery by driving planning, coordination and execution under the Service Delivery Manager. You will ensure tasks meet timelines and facilitate communication between stakeholders while upholding documentation and procurement standards. The role emphasizes project coordination, risk ...