1 to 25 of 39 Service Delivery Jobs in the North East

Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems.Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology.Top-tier Oracle partner … Community Awards 2026 (4 Gold, 5 Silver, 4 Bronze)Certified Great Place to WorkRecognised as a leader in AI & digital transformation consulting with global delivery footprintWith 3,800+ people and revenues exceeding 347m/302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services ...

Position: Service Delivery Lead Location: W S Harrison & Son Funeral Directors, Byker - Newcastle Upon Tyne Job Type: Full-time, Permanent - 42.5 Hours per week. Salary: £37,326.90 per annum We're looking for a dedicated and compassionate individual to join our team at W S Harrison & Son Funeral … Directors as a Service Delivery Lead. You will oversee the end-to-end care journey of the deceased, ensuring every step is carried out with dignity, precision, and respect. As a key member of our operational team, you will support colleagues, coordinate logistics, and ensure excellence in every ...

Inside IR35 Requires Active SC Clearance We are seeking a talented Senior Data Scientist to join a multidisciplinary analytics team supporting the delivery and transformation of services within the Later Life Service Group. The team delivers insight, advanced analytics, Machine Learning, and Artificial Intelligence solutions that help improve … services, support strategic decision-making, and drive measurable outcomes. Working closely with stakeholders across Service Delivery, Digital, and Transformation teams, you will play a key role in solving complex business challenges through the use of data science and analytical techniques. This is an opportunity to work with large ...

were ranked #24 globally and #3 in the UK in the MSP 501, the industry’s most rigorous ranking of managed service providers.We’re now investing in a new Technology Success model – moving beyond reactive IT support to become a proactive strategic partner that helps clients continuously improve their … client’s behalf and presents it back in language their business understands. It’s a genuinely senior, advisory role: you’re freed from technical delivery, service tickets and proposal writing so you can focus entirely on strategy and relationships. You will also form a close working relationship with ...

Company DescriptionCome join us and make a difference in the world!Discover more at NO AGENCIES PLEASEJob DescriptionJoin our IT Service Delivery Department at NECSWS as an Change Configuration and Release Analyst.Our team ensures IT services are deployed, monitored, and continually improved for colleagues and customers.This role … Security Clearance and NPPV3.Desirable:Experience in Release analysis and/or Change analysis, including evaluating Release scope, risk, and impact.Knowledge of ITIL methodology and Service Delivery processes.ITIL v4 CertifiedAdditional InformationWe pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join ...

Company DescriptionCome join us and make a difference in the world! Discover more at NO AGENCIES PLEASEJob DescriptionJoin our IT Service Delivery Department at NECSWS as an Change Configuration and Release Analyst. Our team ensures IT services are deployed, monitored, and continually improved for colleagues and customers. This … NPPV3. Desirable: Experience in Release analysis and/or Change analysis, including evaluating Release scope, risk, and impact. Knowledge of ITIL methodology and Service Delivery processes. ITIL v4 CertifiedAdditional InformationWe pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join ...

trusted partner to government and industry delivering services that create positive social impact and transform lives. Job Description Working closely with the Service Delivery Manager to support and manage new and utilising quality and productivity data to enable professional development in line with the Performance Excellence Framework, experienced … reports are completed to a high standard to achieve the required quality grades, including in relation to accurate spelling and grammar. Support achievement of service delivery KPIs through provision of an effective and efficient Assessment Service Liaise with a range of clinical peers across ...

long term program of work. Key Responsibilities: As a Senior Data Scientist, you will be part of a multidisciplinary analytics team that works across Service Delivery, Digital and Transformation to deliver insight, advanced analytics, Machine Learning and Artificial Intelligence solutions. The team partners with stakeholders to understand complex … services for citizens and colleagues. Through exploration of complex datasets, development of innovative analytical products and clear communication of insights, the team helps drive service improvements, support transformation and deliver measurable outcomes at scale. Key Skills & Experience: Working within a multidisciplinary analytics team, you will lead the development ...

needs of the business. It will involve working closely with both internal and external stakeholders and customers and is targeted with the supporting the delivery of a high performance and reliable IT capability worldwide. Working within the Cyber, Service and Technology (CST) division and reporting to the Service Delivery Manager (Service Management), the successful candidate will be responsible for delivering Change, Configuration and Release Management to NEC and our customers. The Change, Config and Release Management Team is responsible for minimising the adverse impact of planned maintenance activities to the services NEC provide through ...

technologies that deliver those systems.Understanding wider HMRC technology systems and strategies.Playing a supporting role and delivering specific technical data related aspects of the service delivery of HMRC systems.Contributing to the delivery Data Strategies, Principles, Standards and other Data Architecture deliverables and making them readily available to wider … servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.For more information please visit ...

data capability across EMEA and EMEAPAC, and is governed through Terraform, Azure DevOps and a standardised deployment framework. The role is hands-on and service-focused. It provides the operational foundation needed to keep the platform reliable, observable, governed and ready for controlled production use. Its emphasis … platform health, support processes, quality assurance, release readiness, incident response and continual service improvement. The successful candidate will work closely with Architecture, Information Security, Service Delivery, Infrastructure, suppliers and consuming business teams to ensure platform changes are deployed safely through established CI/CD processes, supported ...

live and work in the Durham area on our Why Join Us? - Information Page. The Role and the DepartmentNomis () is a national statistical dissemination service delivered by Durham University on behalf of the Office for National Statistics (ONS). It provides access to major official statistics on population, society … labour market, and is used extensively by government departments, local authorities, researchers, academic institutions and other organisations across the UK.The service supports a range of high-profile datasets and provides a trusted route to detailed statistical information used in analysis, planning and decision-making. Joining the Nomis team offers ...

navigate complexity, and embed transformation that lasts. You will work across AI, digital services and modern ways of working, in partnership with clients and delivery teams. Our Change Management consultants are “T-shaped” by design: with deep expertise in Change Management, and with breadth across Organisational Design and AI. … people side of AI implementation, driving adoption and embedding responsible AI practices DevOps transformation: enabling the cultural, structural and capability changes needed for continuous delivery and modern engineering practices Digital service delivery: supporting citizen-facing digital service rollouts through process redesign, training and stakeholder engagement Organisational ...

Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems.Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology.Top-tier Oracle partner … Community Awards 2026 (4 Gold, 5 Silver, 4 Bronze)Certified Great Place to WorkRecognised as a leader in AI & digital transformation consulting with global delivery footprintWith 3,800+ people and revenues exceeding 347m/302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services ...

Kingdom is seeking a Manager/Team Leader to head the Instrumentation & Control team within Substation Upgrades. You will oversee a group of field service engineers, drive service delivery, and maintain strong customer relationships across the UK & Ireland. The role emphasizes leadership in a technical field service ...

data capability across EMEA and EMEAPAC, and is governed through Terraform, Azure DevOps and a standardised deployment framework. The role is hands-on and service-focused. It provides the operational foundation needed to keep the platform reliable, observable, governed and ready for controlled production use. Its emphasis … platform health, support processes, quality assurance, release readiness, incident response and continual service improvement. The successful candidate will work closely with Architecture, Information Security, Service Delivery, Infrastructure, suppliers and consuming business teams to ensure platform changes are deployed safely through established CI/CD processes, supported ...

Customer Service Advisor Hebburn, Tyne & Wear £26,000 - £30,000 per annum Full Time | Monday to Friday, 8:00am - 5:00pm | 40 hours per week A well-established and growing technology services business is seeking a Customer Service Advisor to join its customer-focused team in Hebburn. This … excellent opportunity for an experienced customer service or client support professional who enjoys building relationships, solving problems, and delivering exceptional service. Working as the first point of contact for clients, you'll play a key role in ensuring customer enquiries and support requests are managed efficiently while maintaining outstanding ...

data platform team to execute on the firm’s strategy to use data to drive strategic decision making. The role provides hands-on delivery and operational support for our data platform, to help ensure that we have a platform that remains performant and responsive to business needs in alignment … tools lawyers need to do their jobs efficiently and effectively. Key Responsibilities Willing to get hands-on managing the platform and getting involved in service delivery as required by the business. Own the end-to-end data platform roadmap, aligning analytics and data science capabilities to firm, practice ...

business opportunities. Manage and maintain relationships with both prospective and existing clients to ensure client satisfaction and retention. Collaborate effectively with technical, project/service delivery, finance/commercial, and senior management teams within nd client organizations. Develop and prepare comprehensive proposals and quotations tailored to client needs ...

activities, helping resolve technical issues, support customer requirements, and ensure a positive user experience Driving process improvements to streamline business processes, contribute to improved service delivery, and identify opportunities for operational improvement Gaining hands-on experience with enterprise & manufacturing systems supporting real-time business and manufacturing operations while ...

business opportunities. Manage and maintain relationships with both prospective and existing clients to ensure client satisfaction and retention. Collaborate effectively with technical, project/service delivery, finance/commercial, and senior management teams within WJ Group and client organizations. Develop and prepare comprehensive proposals and quotations tailored ...

resilient, responsive and fit for the future. Key responsibilities include: Leading and developing a small team of technical specialists Improving operational maturity, governance and service standards Driving incident response readiness and security best practice Building clear processes, documentation and operating procedures Reducing key-person dependencies and increasing team capability … teams Strong cyber security knowledge and practical operational experience Exposure to enterprise networking technologies and environments A track record of improving processes, standards and service delivery Excellent stakeholder management and communication skills The ability to remain calm and provide direction during incidents and critical situations Experience mentoring, coaching ...

make a genuine difference, we offer: 33 days paid annual leave, including bank holidays, increasing to 38 days after five full years service An additional paid day off for your birthday Workplace pension scheme Company health plan following successful completion of probation Online GP access Employee Assistance Programme, including … counselling and wellbeing support Death in service cover Will-planning support and access to a secure digital vault Cycle to Work scheme Company sick pay, subject to eligibility A broad range of internal training and continuing professional development opportunities Access to employee-owner benefits, subject to eligibility and qualifying ...

both technical and commercial skills: Supported to learn the very best in customer engagement and sales techniques to unlock limitless earning potential. Support the delivery and management of workplace technology solutions for customers Learn how managed print, document automation and digital workflows improve productivity Assist with customer onboarding, system … service delivery Work with account managers, engineers and support teams to solve real business challenges Analyse customer needs and help recommend the right technology solutions Develop core professional skills: communication, problem-solving, time management and teamwork Complete an industry-recognised apprenticeship qualification alongside your role The Apprenticeship Level ...

retailers worldwide. With offices across the UK, Ireland, Europe, Africa and North America, we help customers source effectively, stock efficiently, sell profitably and service competitively. As a growing global business, we embrace AI and emerging technologies to improve customer outcomes and the way we work. We’re looking … support. On-call is a compensated rota, with the details set out in our on-call policy. Key Responsibilities: Lead the design, development, and delivery of complex automation, Infrastructure as Code (IaC), and AI-powered solutions across Azure and Oracle Cloud Infrastructure (OCI) environments. Develop and implement reusable automation ...