10 of 10 Service Delivery Jobs in the North East

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...

shaping, designing and delivering complex IT solutions that support strategic and operational goals across the organisation. Working closely with stakeholders, you will influence service delivery, drive best practice, and ensure that digital services are robust, secure and future-focused. Your new role Designing and implementing complex enterprise ...

Infrastructure (3rd Line) Engineer Reporting to the ITSM Service Delivery Manager Based in: Wilton Salary: Negotiable - Whilst all salaries are graded, Sembcorp are keen to attract, retain and develop the highest calibre of colleague. The company also offer a market leading benefits package and annual bonus. Position overview ...

Counter Fraud Services (CFS) Scotland, Local Counter Fraud Specialists (LCFS') and any other contracted external customers by performing technical and quality processes to maintain service efficiency and ensure maintenance of the units' accreditation. Potential applicants can contact Chris.atkinson@nhscfa.gov.uk , DFU Leadfor an informal chat if you have any questions … Discovery platforms (e.g. FTK Central, Magnet Review) outside of formal training sessions. Assist with planned maintenance activities and operational tasks to support service availability and efficiency. Liaise with internal and external stakeholders in a prompt, professional manner to support DFU service delivery. About us This role is hybrid ...

business that thrives on innovation. Youll be at the heart of customer success, developing long-term strategies, unlocking growth opportunities, and ensuring exceptional delivery across every touchpoint. Whats in It for You Competitive salary + discretionary bonus 25 days holiday + bank holidays Flexible working and remote options Contributory … forecasting Monitor client satisfaction and proactively resolve challenges Deliver insightful reporting to support innovation and decision-making Collaborate with internal teams to continuously improve service delivery Engage directly with clients across the UK and internationally What Were Looking For 3+ years experience in account management (IT or digital ...

experienced Senior Business Analyst to support a major public-sector transformation programme focused on health and disability services. The role sits within a multidisciplinary delivery team responsible for progressing the next phase of a developing data strategy and reviewing an existing data platform. The successful candidate will play … role in shaping future data capabilities, defining strategic direction, and supporting scalable service delivery. Key Responsibilities Lead requirements elicitation in a strategic context, helping shape direction and reduce ambiguity Engage effectively with stakeholders across multidisciplinary teams, including technical and non-technical functions Translate business needs into clear data requirements ...

experienced Senior Business Analyst to support a major public-sector transformation programme focused on health and disability services. The role sits within a multidisciplinary delivery team responsible for progressing the next phase of a developing data strategy and reviewing an existing data platform. The successful candidate will play … role in shaping future data capabilities, defining strategic direction, and supporting scalable service delivery. Key Responsibilities Lead requirements elicitation in a strategic context, helping shape direction and reduce ambiguity Engage effectively with stakeholders across multidisciplinary teams , including technical and non-technical functions Translate business needs into clear data requirements ...

with high user volumes, sensitive data, and complex business processes.We’re hiring Node.js & Angular Engineers to play a key role in frontend modernisation and service delivery. What You’ll Be Doing Supporting and delivering a large-scale Angular migration Building frontend applications using Angular & TypeScript Developing backend services with … Strong experience with Angular (priority) Node.js & Express TypeScript TDD and automated testing CI/CD experience Experience working on large, complex digital platforms Agile delivery experience Nice to Have Kubernetes or containerisation exposure (Docker) Cloud experience ( AWS or Azure ) Public sector/government projects SQL/NoSQL databases, Redis ...

support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation’s IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems … networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable ...

support they need. The difference you will make as a Data Administrator Working collaboratively as part of a committed team to deliver an outstanding service by administering the referral gateway for single veterans at risk or experiencing homelessness to access suitable accommodation. The aim is to put customers first … empower them to achieve their goals and aspirations, while undertaking a range of tasks that contribute to safe and effective service delivery. About you We are looking for someone with: High attention to detail to ensure data accuracy and integrity. Competent and accurate administrative and IT skills. Experience using ...