Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 18 July 2026, with comparisons to the same periods in the previous two years.

 6 months to
18 Jul 2026		 Same period 2025 Same period 2024
Rank 124 106 124
Rank change year-on-year -18 +18 +1
Contract jobs citing Service Delivery 932 681 708
As % of all contract jobs in England 2.07% 2.50% 1.96%
As % of the Processes & Methodologies category 2.42% 2.76% 2.29%
Number of daily rates quoted 600 393 412
10th Percentile £213 £187 £200
25th Percentile £411 £350 £350
Median daily rate (50th Percentile) £500 £450 £500
Median % change year-on-year +11.11% -10.00% -4.76%
75th Percentile £600 £575 £588
90th Percentile £681 £675 £688
UK median daily rate £500 £450 £489
% change year-on-year +11.11% -7.98% -6.86%
Number of hourly rates quoted 99 104 114
10th Percentile £14.68 £13.25 £14.16
25th Percentile £16.62 £14.84 £14.48
Median hourly rate £17.87 £17.30 £15.85
Median % change year-on-year +3.29% +9.15% -8.49%
75th Percentile £22.00 £23.12 £16.85
90th Percentile £73.35 £30.70 £23.75
UK median hourly rate £17.87 £17.30 £16.23
% change year-on-year +3.29% +6.59% -5.31%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,446 24,678 30,937
As % of all contract IT jobs advertised in England 85.44% 90.65% 85.71%
Number of daily rates quoted 24,172 15,843 20,140
10th Percentile £325 £300 £308
25th Percentile £420 £406 £413
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £625 £638 £645
90th Percentile £735 £746 £750
UK median daily rate £520 £500 £525
% change year-on-year +4.00% -4.76% -4.55%
Number of hourly rates quoted 2,378 1,309 2,090
10th Percentile £15.38 £14.28 £13.18
25th Percentile £21.00 £17.88 £16.83
Median hourly rate £47.00 £25.15 £38.12
Median % change year-on-year +86.88% -34.02% -8.14%
75th Percentile £68.75 £53.75 £63.75
90th Percentile £83.00 £71.50 £73.75
UK median hourly rate £43.96 £25.15 £38.12
% change year-on-year +74.79% -34.02% -5.88%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 18 July 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 18 July 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 18 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London +8 351 £520 +4.00% 178
South East +16 258 £515 +14.44% 157
North of England -75 102 £500 +22.10% 105
Midlands -36 89 £500 +16.55% 60
South West -24 82 £488 +31.76% 54
West Midlands -53 48 £500 +11.11% 44
Yorkshire -29 47 £500 +25.00% 33
North West -71 44 £523 +16.22% 62
East of England -39 42 £425 +88.89% 70
East Midlands 0 41 £450 +14.65% 16
North East -28 13 £400 - 10
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 48 (5.15%) SharePoint
2 28 (3.00%) Microsoft Exchange
3 27 (2.90%) Confluence
4 6 (0.64%) OpenStack
5 4 (0.43%) Adobe Experience Manager
6 2 (0.21%) Apache Spark
6 2 (0.21%) SAS
7 1 (0.11%) Documentum
7 1 (0.11%) LiveCycle
7 1 (0.11%) NetWeaver
7 1 (0.11%) SharePoint Server
Applications
1 45 (4.83%) Microsoft Excel
2 37 (3.97%) Microsoft Office
3 18 (1.93%) Microsoft PowerPoint
4 5 (0.54%) Microsoft Project
5 4 (0.43%) MS Visio
6 3 (0.32%) Spreadsheet
7 1 (0.11%) Maple
Business Applications
1 24 (2.58%) Remedy ITSM
2 10 (1.07%) ContrOCC
3 9 (0.97%) Dynamics CRM
4 8 (0.86%) SAP S/4HANA
5 5 (0.54%) Oracle Applications
6 4 (0.43%) Oracle ERP
7 3 (0.32%) NEC Housing
8 2 (0.21%) Maximo
8 2 (0.21%) Primavera
8 2 (0.21%) SAP HCM
8 2 (0.21%) SAP PS
9 1 (0.11%) Dynamics GP
9 1 (0.11%) Salesforce CRM
9 1 (0.11%) SAP ERP
9 1 (0.11%) SAP IS-U
9 1 (0.11%) SAP Payroll
9 1 (0.11%) SAP PM
9 1 (0.11%) Sparx Enterprise Architect
9 1 (0.11%) SystmOne
9 1 (0.11%) Unit4 Business World
Cloud Services
1 116 (12.45%) Azure
2 112 (12.02%) Microsoft 365
3 70 (7.51%) AWS
4 52 (5.58%) Power Platform
5 50 (5.36%) Entra ID
6 24 (2.58%) SuccessFactors
7 23 (2.47%) SaaS
8 22 (2.36%) GCP
9 17 (1.82%) Azure DevOps
10 15 (1.61%) OCI
11 14 (1.50%) PaaS
12 12 (1.29%) IaaS
13 10 (1.07%) Microsoft Purview
14 9 (0.97%) Dynamics 365
14 9 (0.97%) GitHub
14 9 (0.97%) Microsoft Copilot
14 9 (0.97%) OneDrive
14 9 (0.97%) Virtual Private Cloud
15 7 (0.75%) Amazon S3
15 7 (0.75%) Serverless
Communications & Networking
1 29 (3.11%) VPN
2 28 (3.00%) Firewall
3 21 (2.25%) DNS
4 18 (1.93%) Network Security
4 18 (1.93%) WAN
5 17 (1.82%) LAN
6 11 (1.18%) SD-WAN
7 10 (1.07%) DHCP
7 10 (1.07%) Diameter Protocol
7 10 (1.07%) MPLS
7 10 (1.07%) TCP/IP
7 10 (1.07%) Wireless
8 9 (0.97%) 5G
8 9 (0.97%) DMZ
8 9 (0.97%) Wi-Fi
9 8 (0.86%) ATM
9 8 (0.86%) Internet
9 8 (0.86%) VoLTE
9 8 (0.86%) VoWiFi
10 7 (0.75%) Radio Access Network
Database & Business Intelligence
1 39 (4.18%) Power BI
2 19 (2.04%) SQL Server
3 16 (1.72%) MySQL
4 6 (0.64%) Tableau
5 5 (0.54%) Oracle Database
5 5 (0.54%) Oracle Reports
6 4 (0.43%) Data Mining
6 4 (0.43%) NoSQL
7 3 (0.32%) Amazon Redshift
7 3 (0.32%) Data Warehouse
7 3 (0.32%) GIS
7 3 (0.32%) Metadata
7 3 (0.32%) MongoDB
7 3 (0.32%) Pentaho
7 3 (0.32%) SQL Server Integration Services
8 2 (0.21%) Amazon Athena
8 2 (0.21%) Flink
8 2 (0.21%) Geospatial Data
8 2 (0.21%) InfluxDB
8 2 (0.21%) TimescaleDB
Development Applications
1 54 (5.79%) JIRA
2 14 (1.50%) Git
3 10 (1.07%) GitLab
4 5 (0.54%) Jenkins
5 4 (0.43%) Maven
5 4 (0.43%) ScriptRunner
6 3 (0.32%) Eclipse
7 2 (0.21%) Robot Framework
8 1 (0.11%) Chocolatey
8 1 (0.11%) Cucumber
8 1 (0.11%) Cypress.io
8 1 (0.11%) MSI
8 1 (0.11%) Selenium
8 1 (0.11%) Snyk
8 1 (0.11%) SonarQube
8 1 (0.11%) SQL Server Management Studio (SSMS)
8 1 (0.11%) TestRail
General
1 335 (35.94%) Social Skills
2 172 (18.45%) Public Sector
3 159 (17.06%) Analytical Skills
4 147 (15.77%) Finance
5 56 (6.01%) Local Government
6 55 (5.90%) Organisational Skills
7 29 (3.11%) Telecoms
8 26 (2.79%) Influencing Skills
9 24 (2.58%) Legal
10 23 (2.47%) Banking
10 23 (2.47%) Retail
11 21 (2.25%) Military
12 18 (1.93%) Documentation Skills
13 16 (1.72%) Inclusion and Diversity
14 12 (1.29%) Presentation Skills
15 9 (0.97%) Investment Banking
15 9 (0.97%) Police
16 7 (0.75%) Law
16 7 (0.75%) Manufacturing
17 6 (0.64%) Front Office
Job Titles
1 128 (13.73%) Service Manager
2 115 (12.34%) Analyst
3 106 (11.37%) Delivery Manager
4 77 (8.26%) Service Delivery Manager
5 71 (7.62%) Senior
6 67 (7.19%) Lead
7 56 (6.01%) Architect
7 56 (6.01%) IT Manager
8 45 (4.83%) Support Engineer
9 35 (3.76%) Developer
9 35 (3.76%) IT Support
10 34 (3.65%) Service Analyst
11 30 (3.22%) Consultant
12 28 (3.00%) Project Manager
13 26 (2.79%) IT Engineer
14 25 (2.68%) IT Analyst
15 23 (2.47%) Change Manager
15 23 (2.47%) IT Support Engineer
16 22 (2.36%) Infrastructure Engineer
16 22 (2.36%) IT Services Manager
Libraries, Frameworks & Software Standards
1 34 (3.65%) REST
2 13 (1.39%) Oracle Fusion
3 12 (1.29%) SOAP
4 11 (1.18%) AngularJS
5 10 (1.07%) CSS
5 10 (1.07%) Middleware
6 9 (0.97%) Web Services
7 7 (0.75%) Spring
8 5 (0.54%) OAuth
8 5 (0.54%) XML
9 4 (0.43%) Bootstrap
9 4 (0.43%) Elastic Stack
9 4 (0.43%) J2EE
9 4 (0.43%) jQuery
9 4 (0.43%) Microsoft Graph
9 4 (0.43%) Node.js
9 4 (0.43%) Sass
9 4 (0.43%) Spring MVC
10 3 (0.32%) Jest
10 3 (0.32%) Kafka
Miscellaneous
1 78 (8.37%) Onboarding
2 35 (3.76%) Product Ownership
3 28 (3.00%) Management Information System
4 21 (2.25%) CMDB
5 20 (2.15%) Self-Motivation
6 17 (1.82%) Security Posture
7 16 (1.72%) Cloud Native
7 16 (1.72%) Data Centre
7 16 (1.72%) Data Protection Act
7 16 (1.72%) Virtual Team
8 13 (1.39%) Enterprise Software
8 13 (1.39%) Video Conferencing
9 12 (1.29%) Operational Technology
10 11 (1.18%) Analytical Mindset
11 9 (0.97%) Driving Licence
11 9 (0.97%) NHS
11 9 (0.97%) Security Operations Centre
12 8 (0.86%) Cyber Threat
12 8 (0.86%) Data Structures
13 7 (0.75%) Mobile Payment
Operating Systems
1 139 (14.91%) Windows
2 36 (3.86%) Linux
3 31 (3.33%) Windows 10
4 25 (2.68%) Windows Server
5 22 (2.36%) Android
6 17 (1.82%) Mac OS
7 14 (1.50%) Apple iOS
8 13 (1.39%) Unix
9 8 (0.86%) Windows Server 2019
10 4 (0.43%) Red Hat Enterprise Linux
11 2 (0.21%) Solaris
11 2 (0.21%) VMS
11 2 (0.21%) Windows Server 2016
12 1 (0.11%) AIX
12 1 (0.11%) Oracle Linux
12 1 (0.11%) Rocky
12 1 (0.11%) SUSE
12 1 (0.11%) Windows Server 2012
Processes & Methodologies
1 310 (33.26%) ITIL
2 280 (30.04%) Continuous Improvement
3 255 (27.36%) Service Management
4 226 (24.25%) ITSM
5 214 (22.96%) Stakeholder Management
6 198 (21.24%) Agile
6 198 (21.24%) Problem-Solving
7 123 (13.20%) Stakeholder Engagement
8 116 (12.45%) Change Management
9 82 (8.80%) Customer Service
10 80 (8.58%) Project Delivery
11 79 (8.48%) Decision-Making
12 77 (8.26%) Project Management
13 75 (8.05%) Incident Management
14 72 (7.73%) Roadmaps
15 67 (7.19%) Cybersecurity
16 58 (6.22%) Migration
17 57 (6.12%) DevOps
17 57 (6.12%) Technical Leadership
18 56 (6.01%) AI
Programming Languages
1 44 (4.72%) SQL
2 38 (4.08%) PowerShell
3 35 (3.76%) Python
4 32 (3.43%) JavaScript
5 19 (2.04%) Java
6 11 (1.18%) Bash
7 6 (0.64%) C#
8 5 (0.54%) Groovy
8 5 (0.54%) Kotlin
9 4 (0.43%) TypeScript
10 3 (0.32%) ABAP
10 3 (0.32%) Perl
11 2 (0.21%) Bicep
11 2 (0.21%) C++
11 2 (0.21%) R
11 2 (0.21%) Shell Script
11 2 (0.21%) T-SQL
12 1 (0.11%) Scala
12 1 (0.11%) VB.NET
12 1 (0.11%) VBA
Qualifications
1 282 (30.26%) Security Cleared
2 185 (19.85%) SC Cleared
3 94 (10.09%) DV Cleared
4 56 (6.01%) Degree
5 34 (3.65%) PMP
6 33 (3.54%) ITIL Certification
7 31 (3.33%) PMI Certification
8 15 (1.61%) BPSS Clearance
9 13 (1.39%) Azure Certification
9 13 (1.39%) CISSP
9 13 (1.39%) ITIL Foundation Certificate
9 13 (1.39%) Master's Degree
10 11 (1.18%) Microsoft Certification
11 10 (1.07%) Computer Science Degree
12 8 (0.86%) DBS Check
13 6 (0.64%) AWS Certification
13 6 (0.64%) Network+ Certification
14 5 (0.54%) CISA
14 5 (0.54%) Cisco Certification
14 5 (0.54%) CISM
Quality Assurance & Compliance
1 73 (7.83%) SLA
2 28 (3.00%) ISO/IEC 27001
2 28 (3.00%) QA
3 27 (2.90%) Data Quality
4 26 (2.79%) GDPR
5 24 (2.58%) GRC
6 17 (1.82%) ISO/IEC 20000
7 16 (1.72%) Accessibility
7 16 (1.72%) NIST
7 16 (1.72%) PMO
8 15 (1.61%) Cyber Essentials
8 15 (1.61%) NCSC
9 10 (1.07%) ISO 9001
10 8 (0.86%) Cyber Essentials PLUS
11 5 (0.54%) PCI DSS
11 5 (0.54%) WCAG
12 3 (0.32%) Actionable Recommendations
12 3 (0.32%) Government Security Classifications
12 3 (0.32%) Sarbanes-Oxley
13 2 (0.21%) NIST 800
System Software
1 77 (8.26%) Active Directory
2 28 (3.00%) VMware Infrastructure
3 10 (1.07%) vSphere
4 8 (0.86%) VMware ESXi
5 7 (0.75%) Virtual Desktop
6 6 (0.64%) Docker
6 6 (0.64%) Hyper-V
7 3 (0.32%) VMware NSX
8 2 (0.21%) OpenAM
9 1 (0.11%) ACF2
9 1 (0.11%) Microsoft Virtual Server
9 1 (0.11%) RACF
9 1 (0.11%) Slurm Workload Manager
9 1 (0.11%) UAG
9 1 (0.11%) Virtual Machines
9 1 (0.11%) Virtual Servers
9 1 (0.11%) XenDesktop
Systems Management
1 38 (4.08%) Microsoft Intune
2 24 (2.58%) SCCM
3 19 (2.04%) Terraform
4 16 (1.72%) Kubernetes
5 9 (0.97%) Ansible
6 8 (0.86%) SCOM
6 8 (0.86%) vCenter Server
7 7 (0.75%) FortiGate
8 6 (0.64%) WSUS
9 4 (0.43%) Nessus
10 3 (0.32%) Active Directory Federation Services
10 3 (0.32%) Grafana
10 3 (0.32%) Prometheus
10 3 (0.32%) SCSM
10 3 (0.32%) Single Sign-On
11 2 (0.21%) Amdocs OSS
11 2 (0.21%) Jamf Pro
11 2 (0.21%) NetBackup
11 2 (0.21%) Progress Chef
11 2 (0.21%) Puppet
Vendors
1 172 (18.45%) ServiceNow
2 166 (17.81%) Microsoft
3 39 (4.18%) Oracle
3 39 (4.18%) SAP
3 39 (4.18%) VMware
4 24 (2.58%) Remedy
5 17 (1.82%) Cisco
6 13 (1.39%) Citrix
7 12 (1.29%) Salesforce
8 11 (1.18%) BMC
9 10 (1.07%) Google
9 10 (1.07%) SolarWinds
9 10 (1.07%) Zscaler
10 9 (0.97%) Ericsson
10 9 (0.97%) Nokia
10 9 (0.97%) Workday
11 8 (0.86%) Apple
11 8 (0.86%) BT
12 7 (0.75%) Bloomberg
12 7 (0.75%) HP
569 Service Delivery jobs in England