Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 22 May 2026, with comparisons to the same periods in the previous two years.

 6 months to
22 May 2026		 Same period 2025 Same period 2024
Rank 136 109 107
Rank change year-on-year -27 -2 +13
Contract jobs citing Service Delivery 773 591 752
As % of all contract jobs in England 1.87% 2.46% 2.07%
As % of the Processes & Methodologies category 2.21% 2.70% 2.40%
Number of daily rates quoted 475 353 457
10th Percentile £250 £208 £200
25th Percentile £413 £355 £305
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -9.52%
75th Percentile £600 £575 £575
90th Percentile £691 £658 £688
UK median daily rate £500 £450 £463
% change year-on-year +11.11% -2.70% -11.90%
Number of hourly rates quoted 90 79 104
10th Percentile £14.68 £12.92 £14.00
25th Percentile £16.35 £14.84 £14.16
Median hourly rate £17.80 £16.23 £14.84
Median % change year-on-year +9.67% +9.37% -30.57%
75th Percentile £21.49 £23.38 £16.85
90th Percentile £43.01 £29.26 £25.12
UK median hourly rate £17.85 £15.84 £14.84
% change year-on-year +12.72% +6.70% -30.57%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 34,973 21,894 31,367
As % of all contract IT jobs advertised in England 84.68% 91.30% 86.29%
Number of daily rates quoted 22,266 14,295 20,565
10th Percentile £325 £305 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £513 £525 £525
Median % change year-on-year -2.38% - -4.55%
75th Percentile £619 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £510 £513 £525
% change year-on-year -0.49% -2.38% -4.55%
Number of hourly rates quoted 2,148 929 2,246
10th Percentile £15.25 £14.42 £12.92
25th Percentile £20.50 £18.50 £16.00
Median hourly rate £46.11 £29.00 £36.50
Median % change year-on-year +58.98% -20.55% -0.73%
75th Percentile £68.00 £62.24 £60.00
90th Percentile £80.44 £75.00 £72.50
UK median hourly rate £42.50 £28.18 £36.05
% change year-on-year +50.82% -21.82% +0.13%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 22 May 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 22 May 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 22 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London +8 307 £525 +3.70% 197
South East -7 171 £500 +11.73% 170
North of England -64 91 £450 +12.36% 128
Midlands -34 89 £500 +13.22% 82
South West -13 72 £475 +28.38% 50
East Midlands -4 45 £500 +27.39% 24
West Midlands -39 44 £550 +22.22% 58
Yorkshire -40 41 £450 +12.50% 47
North West -55 41 £350 -17.65% 70
East of England -54 35 £425 +112.50% 53
North East -23 11 £450 - 12
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 27 (3.49%) SharePoint
2 23 (2.98%) Confluence
3 15 (1.94%) Microsoft Exchange
4 6 (0.78%) OpenStack
5 4 (0.52%) Adobe Experience Manager
6 2 (0.26%) Apache Spark
6 2 (0.26%) SAS
7 1 (0.13%) LiveCycle
7 1 (0.13%) nginx
7 1 (0.13%) SharePoint 2013
Applications
1 38 (4.92%) Microsoft Excel
2 26 (3.36%) Microsoft Office
3 17 (2.20%) Microsoft PowerPoint
4 6 (0.78%) MS Visio
5 5 (0.65%) Microsoft Project
6 4 (0.52%) Acrobat
7 3 (0.39%) Chatbot
7 3 (0.39%) Spreadsheet
8 1 (0.13%) Adobe After Effects
8 1 (0.13%) Adobe XD
8 1 (0.13%) InVision
8 1 (0.13%) Sketch
8 1 (0.13%) Trello
Business Applications
1 21 (2.72%) Remedy ITSM
2 9 (1.16%) SAP S/4HANA
3 7 (0.91%) Dynamics CRM
4 6 (0.78%) SAP IS-U
5 5 (0.65%) ContrOCC
5 5 (0.65%) Maximo
6 4 (0.52%) NEC Housing
7 2 (0.26%) NetSuite
7 2 (0.26%) Oracle Applications
7 2 (0.26%) SAP PS
7 2 (0.26%) Sparx Enterprise Architect
8 1 (0.13%) Alphatax
8 1 (0.13%) Dynamics GP
8 1 (0.13%) iTrent
8 1 (0.13%) Salesforce CRM
8 1 (0.13%) SAP ERP
8 1 (0.13%) SAP HCM
8 1 (0.13%) SAP Payroll
8 1 (0.13%) SystmOne
8 1 (0.13%) Unit4 Business World
Cloud Services
1 107 (13.84%) Azure
2 88 (11.38%) Microsoft 365
3 60 (7.76%) AWS
4 46 (5.95%) Power Platform
5 29 (3.75%) Entra ID
6 25 (3.23%) SaaS
7 24 (3.10%) GCP
8 22 (2.85%) SuccessFactors
9 16 (2.07%) Azure DevOps
10 11 (1.42%) PaaS
11 10 (1.29%) Power Automate
12 9 (1.16%) Google Workspace
12 9 (1.16%) Virtual Private Cloud
13 8 (1.03%) Dynamics 365
13 8 (1.03%) IaaS
13 8 (1.03%) OCI
14 7 (0.91%) Microsoft Copilot
14 7 (0.91%) OneDrive
14 7 (0.91%) PowerApps
15 6 (0.78%) GitHub
Communications & Networking
1 24 (3.10%) Firewall
2 21 (2.72%) VPN
3 20 (2.59%) WAN
4 16 (2.07%) TCP/IP
5 13 (1.68%) DNS
6 12 (1.55%) LAN
6 12 (1.55%) SD-WAN
7 9 (1.16%) DHCP
7 9 (1.16%) Network Security
8 8 (1.03%) ATM
8 8 (1.03%) Diameter Protocol
8 8 (1.03%) Internet
8 8 (1.03%) MPLS
8 8 (1.03%) VoLTE
8 8 (1.03%) VoWiFi
8 8 (1.03%) Wi-Fi
9 7 (0.91%) Radio Access Network
9 7 (0.91%) Wireless
10 6 (0.78%) 5G
10 6 (0.78%) Wireshark
Database & Business Intelligence
1 34 (4.40%) Power BI
2 16 (2.07%) SQL Server
3 11 (1.42%) MySQL
4 8 (1.03%) Tableau
5 5 (0.65%) Data Warehouse
5 5 (0.65%) MongoDB
5 5 (0.65%) PostgreSQL
5 5 (0.65%) Relational Database
6 4 (0.52%) Data Mining
6 4 (0.52%) NoSQL
6 4 (0.52%) Oracle Database
7 3 (0.39%) Metadata
7 3 (0.39%) Oracle Reports
7 3 (0.39%) SQL Server Integration Services
8 2 (0.26%) Amazon Athena
8 2 (0.26%) Apache Cassandra
8 2 (0.26%) DTS
8 2 (0.26%) Geospatial Data
8 2 (0.26%) SQL Server Analysis Services
8 2 (0.26%) SQL Server Reporting Services
Development Applications
1 48 (6.21%) JIRA
2 14 (1.81%) Git
3 8 (1.03%) GitLab
4 5 (0.65%) Maven
5 4 (0.52%) Jenkins
5 4 (0.52%) ScriptRunner
6 3 (0.39%) Eclipse
6 3 (0.39%) TestRail
7 2 (0.26%) CircleCI
7 2 (0.26%) Cypress.io
7 2 (0.26%) Robot Framework
7 2 (0.26%) Selenium
8 1 (0.13%) Axure RP
8 1 (0.13%) Cucumber
8 1 (0.13%) gulp
8 1 (0.13%) MSI
8 1 (0.13%) Postman
8 1 (0.13%) SonarQube
8 1 (0.13%) SQL Server Management Studio (SSMS)
8 1 (0.13%) Yeoman
General
1 274 (35.45%) Social Skills
2 133 (17.21%) Finance
3 122 (15.78%) Public Sector
4 115 (14.88%) Analytical Skills
5 40 (5.17%) Local Government
6 31 (4.01%) Organisational Skills
7 28 (3.62%) Banking
8 25 (3.23%) Legal
9 22 (2.85%) Retail
10 18 (2.33%) Documentation Skills
10 18 (2.33%) Telecoms
11 14 (1.81%) Influencing Skills
12 12 (1.55%) Presentation Skills
13 11 (1.42%) Inclusion and Diversity
13 11 (1.42%) Police
14 10 (1.29%) Military
15 9 (1.16%) Investment Banking
16 8 (1.03%) Fire and Rescue
17 7 (0.91%) Law
18 6 (0.78%) Billing
Job Titles
1 116 (15.01%) Service Manager
2 111 (14.36%) Analyst
3 91 (11.77%) Delivery Manager
4 71 (9.18%) Service Delivery Manager
5 60 (7.76%) Senior
6 51 (6.60%) Architect
6 51 (6.60%) Lead
7 44 (5.69%) IT Manager
8 30 (3.88%) Developer
9 28 (3.62%) IT Support
10 27 (3.49%) Consultant
11 25 (3.23%) Project Manager
12 23 (2.98%) Support Engineer
13 22 (2.85%) Service Analyst
14 21 (2.72%) Administrator
14 21 (2.72%) IT Analyst
15 20 (2.59%) Senior Manager
16 19 (2.46%) IT Services Manager
17 17 (2.20%) Support Analyst
17 17 (2.20%) Transition Manager
Libraries, Frameworks & Software Standards
1 28 (3.62%) REST
2 13 (1.68%) Oracle Fusion
3 12 (1.55%) CSS
4 11 (1.42%) AngularJS
4 11 (1.42%) SOAP
5 9 (1.16%) Middleware
5 9 (1.16%) XML
6 7 (0.91%) HTML
6 7 (0.91%) Spring
7 6 (0.78%) Web Services
8 4 (0.52%) .NET
8 4 (0.52%) Bootstrap
8 4 (0.52%) J2EE
8 4 (0.52%) jQuery
8 4 (0.52%) Kafka
8 4 (0.52%) Microsoft Graph
8 4 (0.52%) Sass
8 4 (0.52%) Spring MVC
9 3 (0.39%) React
9 3 (0.39%) Spring Boot
Miscellaneous
1 53 (6.86%) Onboarding
2 24 (3.10%) Product Ownership
3 22 (2.85%) CMDB
4 21 (2.72%) Management Information System
5 18 (2.33%) Self-Motivation
6 14 (1.81%) Cloud Native
6 14 (1.81%) Data Centre
7 12 (1.55%) Enterprise Software
7 12 (1.55%) Virtual Team
8 11 (1.42%) Analytical Mindset
8 11 (1.42%) Security Posture
9 10 (1.29%) Driving Licence
10 9 (1.16%) Data Protection Act
10 9 (1.16%) NHS
10 9 (1.16%) Public Cloud
11 7 (0.91%) Cloud Security Posture
11 7 (0.91%) Data Structures
11 7 (0.91%) Legacy Systems
11 7 (0.91%) Private Cloud
11 7 (0.91%) Smartphone
Operating Systems
1 101 (13.07%) Windows
2 28 (3.62%) Linux
3 24 (3.10%) Windows 10
4 22 (2.85%) Android
5 19 (2.46%) Windows Server
6 15 (1.94%) Apple iOS
7 14 (1.81%) Unix
8 9 (1.16%) Mac OS
9 4 (0.52%) Red Hat Enterprise Linux
10 3 (0.39%) Windows Server 2019
11 2 (0.26%) VMS
11 2 (0.26%) Windows Server 2016
12 1 (0.13%) CentOS
12 1 (0.13%) Data ONTAP
12 1 (0.13%) Oracle Linux
12 1 (0.13%) Rocky
12 1 (0.13%) Solaris
12 1 (0.13%) Windows Server 2012
Processes & Methodologies
1 236 (30.53%) ITIL
2 188 (24.32%) Continuous Improvement
3 165 (21.35%) Service Management
4 164 (21.22%) Agile
5 163 (21.09%) Problem-Solving
6 159 (20.57%) ITSM
7 158 (20.44%) Stakeholder Management
8 85 (11.00%) Change Management
9 80 (10.35%) Stakeholder Engagement
10 66 (8.54%) Roadmaps
11 65 (8.41%) Project Delivery
11 65 (8.41%) Project Management
12 63 (8.15%) Incident Management
13 60 (7.76%) Decision-Making
14 59 (7.63%) Customer Service
15 54 (6.99%) Service Design
16 50 (6.47%) DevOps
16 50 (6.47%) Migration
17 49 (6.34%) Problem Management
18 44 (5.69%) Workflow
Programming Languages
1 38 (4.92%) SQL
2 33 (4.27%) JavaScript
3 26 (3.36%) Java
4 25 (3.23%) PowerShell
5 24 (3.10%) Python
6 8 (1.03%) C#
7 5 (0.65%) Kotlin
8 4 (0.52%) TypeScript
9 3 (0.39%) Bash
9 3 (0.39%) Bicep
9 3 (0.39%) Groovy
9 3 (0.39%) Shell Script
10 2 (0.26%) ABAP
10 2 (0.26%) C++
10 2 (0.26%) Go
10 2 (0.26%) T-SQL
11 1 (0.13%) Kusto Query Language
11 1 (0.13%) PL/SQL
11 1 (0.13%) VB.NET
11 1 (0.13%) VBA
Qualifications
1 218 (28.20%) Security Cleared
2 158 (20.44%) SC Cleared
3 54 (6.99%) DV Cleared
4 45 (5.82%) Degree
5 29 (3.75%) ITIL Certification
6 22 (2.85%) PMP
7 18 (2.33%) PMI Certification
8 13 (1.68%) Microsoft Certification
9 12 (1.55%) DBS Check
10 11 (1.42%) Azure Certification
11 10 (1.29%) CISSP
11 10 (1.29%) Master's Degree
12 9 (1.16%) ITIL Foundation Certificate
13 8 (1.03%) BPSS Clearance
13 8 (1.03%) Computer Science Degree
14 7 (0.91%) CISA
14 7 (0.91%) ISTQB
15 6 (0.78%) AWS Certification
15 6 (0.78%) NVQ Level 3
16 5 (0.65%) OSCP
Quality Assurance & Compliance
1 66 (8.54%) SLA
2 23 (2.98%) Data Quality
2 23 (2.98%) GDPR
3 19 (2.46%) QA
4 15 (1.94%) Accessibility
4 15 (1.94%) GRC
5 13 (1.68%) ISO/IEC 27001
6 11 (1.42%) PMO
7 10 (1.29%) ISO/IEC 20000
8 9 (1.16%) NCSC
8 9 (1.16%) NIST
9 6 (0.78%) Actionable Recommendations
9 6 (0.78%) WCAG
10 5 (0.65%) PCI DSS
11 4 (0.52%) COBIT
11 4 (0.52%) Cyber Essentials
11 4 (0.52%) Sarbanes-Oxley
12 3 (0.39%) Government Security Classifications
13 2 (0.26%) NIST 800
14 1 (0.13%) SOC 2
System Software
1 46 (5.95%) Active Directory
2 17 (2.20%) VMware Infrastructure
3 7 (0.91%) Docker
3 7 (0.91%) Hyper-V
4 4 (0.52%) VMware NSX
4 4 (0.52%) vSphere
5 2 (0.26%) VMware ESXi
6 1 (0.13%) Microsoft Virtual Server
6 1 (0.13%) NFS
6 1 (0.13%) Slurm Workload Manager
6 1 (0.13%) UAG
6 1 (0.13%) Virtual Desktop
6 1 (0.13%) Virtual Servers
6 1 (0.13%) XenDesktop
Systems Management
1 27 (3.49%) Microsoft Intune
2 16 (2.07%) Kubernetes
3 15 (1.94%) SCCM
4 11 (1.42%) Terraform
5 8 (1.03%) Ansible
6 6 (0.78%) Grafana
7 5 (0.65%) WSUS
8 4 (0.52%) SCOM
9 3 (0.39%) HP ALM
9 3 (0.39%) SCSM
10 2 (0.26%) Amdocs OSS
10 2 (0.26%) FortiGate
10 2 (0.26%) Jamf Pro
10 2 (0.26%) Nagios
10 2 (0.26%) Prometheus
10 2 (0.26%) Single Sign-On
10 2 (0.26%) vCenter Server
11 1 (0.13%) SnapMirror
11 1 (0.13%) SnapVault
11 1 (0.13%) WMI
Vendors
1 129 (16.69%) Microsoft
1 129 (16.69%) ServiceNow
2 38 (4.92%) SAP
3 32 (4.14%) Oracle
4 27 (3.49%) VMware
5 23 (2.98%) Remedy
6 20 (2.59%) Salesforce
7 14 (1.81%) Cisco
8 10 (1.29%) Workday
9 9 (1.16%) Adobe
9 9 (1.16%) Citrix
9 9 (1.16%) Google
9 9 (1.16%) HP
9 9 (1.16%) Splunk
9 9 (1.16%) Zscaler
10 8 (1.03%) BMC
10 8 (1.03%) BT
10 8 (1.03%) ConnectWise
10 8 (1.03%) Ericsson
10 8 (1.03%) Nokia
640 Service Delivery jobs in England