Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 21 April 2026, with comparisons to the same periods in the previous two years.

 6 months to
21 Apr 2026		 Same period 2025 Same period 2024
Rank 130 108 109
Rank change year-on-year -22 +1 +3
Contract jobs citing Service Delivery 793 592 769
As % of all contract jobs in England 2.00% 2.42% 2.08%
As % of the Processes & Methodologies category 2.35% 2.65% 2.40%
Number of daily rates quoted 480 370 476
10th Percentile £240 £207 £200
25th Percentile £400 £356 £350
Median daily rate (50th Percentile) £500 £466 £500
Median % change year-on-year +7.30% -6.80% -4.76%
75th Percentile £600 £600 £588
90th Percentile £688 £663 £698
UK median daily rate £500 £465 £500
% change year-on-year +7.53% -7.00% -4.76%
Number of hourly rates quoted 96 73 89
10th Percentile £14.96 £11.93 £13.86
25th Percentile £16.35 £14.99 £14.16
Median hourly rate £19.44 £16.23 £14.80
Median % change year-on-year +19.78% +9.66% -42.01%
75th Percentile £43.15 £24.50 £16.85
90th Percentile £58.98 £32.20 £27.65
UK median hourly rate £17.75 £16.23 £14.80
% change year-on-year +9.37% +9.66% -42.16%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 33,718 22,322 32,052
As % of all contract IT jobs advertised in England 85.24% 91.07% 86.58%
Number of daily rates quoted 21,550 14,669 21,082
10th Percentile £315 £310 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £614 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £521 £525
% change year-on-year -4.03% -0.76% -4.55%
Number of hourly rates quoted 2,104 894 2,218
10th Percentile £15.38 £14.84 £12.85
25th Percentile £20.32 £18.51 £15.86
Median hourly rate £41.94 £31.64 £35.00
Median % change year-on-year +32.55% -9.60% -9.09%
75th Percentile £67.25 £64.31 £58.75
90th Percentile £78.75 £75.18 £72.33
UK median hourly rate £37.50 £30.00 £35.00
% change year-on-year +25.00% -14.29% -6.67%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 21 April 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 21 April 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 21 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -13 298 £518 -1.43% 144
South East +1 164 £500 +11.11% 166
North of England -20 127 £450 +8.70% 105
South West -6 83 £500 +35.14% 36
Midlands -40 82 £500 +17.65% 86
North West -28 70 £350 -17.36% 59
West Midlands -48 46 £550 +22.22% 59
Yorkshire -43 42 £450 +12.50% 36
East Midlands -21 36 £500 +66.67% 26
East of England -49 35 £425 +123.68% 45
North East -3 17 £450 -43.75% 11
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 25 (3.15%) Confluence
2 21 (2.65%) SharePoint
3 20 (2.52%) Microsoft Exchange
4 4 (0.50%) Adobe Experience Manager
5 3 (0.38%) Apache Spark
6 2 (0.25%) OpenStack
6 2 (0.25%) SAS
7 1 (0.13%) CMS
7 1 (0.13%) HCL Notes
7 1 (0.13%) LiveCycle
7 1 (0.13%) nginx
7 1 (0.13%) SharePoint 2013
Applications
1 37 (4.67%) Microsoft Excel
2 34 (4.29%) Microsoft Office
3 16 (2.02%) Microsoft PowerPoint
4 7 (0.88%) MS Visio
5 5 (0.63%) Acrobat
6 4 (0.50%) Microsoft Project
6 4 (0.50%) Spreadsheet
7 3 (0.38%) Chatbot
8 2 (0.25%) Adobe After Effects
8 2 (0.25%) Adobe XD
8 2 (0.25%) InVision
8 2 (0.25%) Sketch
8 2 (0.25%) Trello
Business Applications
1 20 (2.52%) Remedy ITSM
2 11 (1.39%) SAP S/4HANA
3 7 (0.88%) Dynamics CRM
4 6 (0.76%) Maximo
4 6 (0.76%) SAP IS-U
5 5 (0.63%) ContrOCC
6 4 (0.50%) NEC Housing
7 2 (0.25%) NetSuite
7 2 (0.25%) Oracle Applications
7 2 (0.25%) Oracle EBS
7 2 (0.25%) Salesforce CRM
7 2 (0.25%) SAP ERP
7 2 (0.25%) SAP HCM
7 2 (0.25%) SAP Payroll
7 2 (0.25%) Sparx Enterprise Architect
7 2 (0.25%) SystmOne
8 1 (0.13%) Alphatax
8 1 (0.13%) assyst
8 1 (0.13%) Dynamics GP
8 1 (0.13%) iTrent
Cloud Services
1 97 (12.23%) Azure
2 89 (11.22%) Microsoft 365
3 59 (7.44%) AWS
4 46 (5.80%) Power Platform
5 31 (3.91%) SaaS
6 27 (3.40%) Entra ID
7 21 (2.65%) GCP
8 14 (1.77%) Azure DevOps
9 13 (1.64%) PaaS
10 11 (1.39%) Power Automate
10 11 (1.39%) SuccessFactors
11 9 (1.13%) Google Workspace
11 9 (1.13%) IaaS
11 9 (1.13%) Virtual Private Cloud
12 8 (1.01%) Dynamics 365
12 8 (1.01%) OCI
13 7 (0.88%) Microsoft Copilot
14 6 (0.76%) GitHub
14 6 (0.76%) PowerApps
15 5 (0.63%) OpenShift
Communications & Networking
1 30 (3.78%) Firewall
2 26 (3.28%) VPN
3 20 (2.52%) WAN
4 17 (2.14%) TCP/IP
5 15 (1.89%) DNS
6 13 (1.64%) LAN
7 12 (1.51%) DHCP
8 10 (1.26%) SD-WAN
9 8 (1.01%) ATM
9 8 (1.01%) Internet
9 8 (1.01%) Network Security
9 8 (1.01%) Wi-Fi
10 7 (0.88%) MPLS
11 6 (0.76%) Wireless
12 5 (0.63%) DMZ
12 5 (0.63%) VLAN
13 4 (0.50%) BGP
14 3 (0.38%) NAS
14 3 (0.38%) Radio Access Network
14 3 (0.38%) SAN
Database & Business Intelligence
1 34 (4.29%) Power BI
2 15 (1.89%) SQL Server
3 9 (1.13%) MySQL
4 8 (1.01%) Tableau
5 7 (0.88%) Data Warehouse
5 7 (0.88%) Relational Database
6 6 (0.76%) Metadata
7 5 (0.63%) MongoDB
7 5 (0.63%) PostgreSQL
8 4 (0.50%) Data Mining
8 4 (0.50%) NoSQL
8 4 (0.50%) Oracle Database
9 3 (0.38%) Electronic Patient Records
9 3 (0.38%) Oracle Reports
9 3 (0.38%) RDBMS
9 3 (0.38%) SQL Server Integration Services
10 2 (0.25%) Amazon RDS
10 2 (0.25%) Elasticsearch
10 2 (0.25%) Flink
10 2 (0.25%) InfluxDB
Development Applications
1 58 (7.31%) JIRA
2 11 (1.39%) Git
3 6 (0.76%) GitLab
3 6 (0.76%) Maven
4 4 (0.50%) Jenkins
4 4 (0.50%) ScriptRunner
5 3 (0.38%) TestRail
6 2 (0.25%) Axure RP
6 2 (0.25%) CircleCI
6 2 (0.25%) Cypress.io
6 2 (0.25%) Robot Framework
6 2 (0.25%) Selenium
7 1 (0.13%) Cucumber
7 1 (0.13%) gulp
7 1 (0.13%) MSI
7 1 (0.13%) Postman
7 1 (0.13%) SonarQube
7 1 (0.13%) SQL Server Management Studio (SSMS)
7 1 (0.13%) Yeoman
General
1 302 (38.08%) Social Skills
2 139 (17.53%) Finance
3 125 (15.76%) Public Sector
4 122 (15.38%) Analytical Skills
5 38 (4.79%) Local Government
6 28 (3.53%) Organisational Skills
7 27 (3.40%) Retail
8 26 (3.28%) Legal
9 25 (3.15%) Banking
10 20 (2.52%) Telecoms
11 19 (2.40%) Influencing Skills
12 15 (1.89%) Inclusion and Diversity
13 13 (1.64%) Documentation Skills
13 13 (1.64%) Presentation Skills
14 12 (1.51%) Marketing
14 12 (1.51%) Military
15 9 (1.13%) Billing
15 9 (1.13%) Police
16 8 (1.01%) Manufacturing
17 7 (0.88%) Law
Job Titles
1 115 (14.50%) Analyst
1 115 (14.50%) Service Manager
2 89 (11.22%) Delivery Manager
3 73 (9.21%) Lead
4 69 (8.70%) Service Delivery Manager
5 68 (8.58%) Senior
6 52 (6.56%) Architect
7 43 (5.42%) IT Manager
8 28 (3.53%) Administrator
9 26 (3.28%) Consultant
9 26 (3.28%) Developer
10 23 (2.90%) IT Support
10 23 (2.90%) Service Analyst
11 22 (2.77%) Project Manager
11 22 (2.77%) Support Engineer
12 21 (2.65%) IT Services Manager
13 20 (2.52%) Business Analyst
14 18 (2.27%) Senior Manager
15 17 (2.14%) Solutions Architect
15 17 (2.14%) Support Analyst
Libraries, Frameworks & Software Standards
1 27 (3.40%) REST
2 14 (1.77%) CSS
2 14 (1.77%) Oracle Fusion
3 10 (1.26%) AngularJS
3 10 (1.26%) Middleware
4 9 (1.13%) HTML
5 7 (0.88%) SOAP
5 7 (0.88%) Spring
5 7 (0.88%) XML
6 6 (0.76%) .NET
6 6 (0.76%) Web Services
7 4 (0.50%) Bootstrap
7 4 (0.50%) J2EE
7 4 (0.50%) jQuery
7 4 (0.50%) Kafka
7 4 (0.50%) RESTful
7 4 (0.50%) Sass
7 4 (0.50%) Spring MVC
8 3 (0.38%) Node.js
8 3 (0.38%) Spring Boot
Miscellaneous
1 53 (6.68%) Onboarding
2 33 (4.16%) Product Ownership
3 32 (4.04%) Management Information System
4 26 (3.28%) Virtual Team
5 21 (2.65%) Self-Motivation
6 20 (2.52%) CMDB
7 19 (2.40%) Data Centre
8 16 (2.02%) Enterprise Software
9 13 (1.64%) Cloud Native
10 12 (1.51%) Analytical Mindset
10 12 (1.51%) NHS
11 10 (1.26%) Driving Licence
12 9 (1.13%) Legacy Systems
12 9 (1.13%) Security Posture
13 8 (1.01%) Data Protection Act
13 8 (1.01%) Hybrid Cloud
13 8 (1.01%) Public Cloud
14 7 (0.88%) PKI
14 7 (0.88%) Private Cloud
15 6 (0.76%) Data Structures
Operating Systems
1 102 (12.86%) Windows
2 31 (3.91%) Linux
3 27 (3.40%) Windows Server
4 20 (2.52%) Windows 10
5 14 (1.77%) Android
6 10 (1.26%) Unix
7 9 (1.13%) Apple iOS
7 9 (1.13%) Mac OS
7 9 (1.13%) Red Hat Enterprise Linux
8 2 (0.25%) CentOS
8 2 (0.25%) VMS
9 1 (0.13%) Data ONTAP
9 1 (0.13%) Oracle Linux
9 1 (0.13%) Rocky
9 1 (0.13%) Solaris
9 1 (0.13%) Windows Server 2012
9 1 (0.13%) Windows Server 2016
9 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 257 (32.41%) ITIL
2 220 (27.74%) Continuous Improvement
3 186 (23.46%) Agile
4 169 (21.31%) Service Management
5 161 (20.30%) Stakeholder Management
6 158 (19.92%) Problem-Solving
7 152 (19.17%) ITSM
8 107 (13.49%) Change Management
9 100 (12.61%) Stakeholder Engagement
10 80 (10.09%) Project Management
11 74 (9.33%) Project Delivery
11 74 (9.33%) Roadmaps
12 71 (8.95%) DevOps
13 68 (8.58%) Customer Service
14 67 (8.45%) Decision-Making
15 60 (7.57%) Incident Management
16 58 (7.31%) Cybersecurity
16 58 (7.31%) Service Design
17 53 (6.68%) Migration
18 49 (6.18%) Workflow
Programming Languages
1 41 (5.17%) SQL
2 35 (4.41%) PowerShell
3 28 (3.53%) JavaScript
4 27 (3.40%) Java
4 27 (3.40%) Python
5 7 (0.88%) Bash
6 6 (0.76%) C#
7 5 (0.63%) Kotlin
8 4 (0.50%) TypeScript
9 3 (0.38%) Bicep
9 3 (0.38%) Groovy
9 3 (0.38%) Perl
9 3 (0.38%) Shell Script
10 2 (0.25%) C++
10 2 (0.25%) Go
10 2 (0.25%) Scala
10 2 (0.25%) T-SQL
11 1 (0.13%) ABAP
11 1 (0.13%) Apex Code
11 1 (0.13%) VB.NET
Qualifications
1 233 (29.38%) Security Cleared
2 180 (22.70%) SC Cleared
3 71 (8.95%) Degree
4 47 (5.93%) DV Cleared
5 28 (3.53%) ITIL Certification
6 23 (2.90%) PMP
7 21 (2.65%) PMI Certification
8 15 (1.89%) PRINCE2 Practitioner
9 13 (1.64%) Azure Certification
9 13 (1.64%) BPSS Clearance
9 13 (1.64%) ITIL Foundation Certificate
9 13 (1.64%) Microsoft Certification
10 11 (1.39%) DBS Check
11 9 (1.13%) Computer Science Degree
11 9 (1.13%) Master's Degree
12 7 (0.88%) Cisco Certification
12 7 (0.88%) ISTQB
13 6 (0.76%) CISSP
14 5 (0.63%) CCNA
14 5 (0.63%) CCNP
Quality Assurance & Compliance
1 69 (8.70%) SLA
2 26 (3.28%) GDPR
3 25 (3.15%) Data Quality
4 20 (2.52%) QA
5 15 (1.89%) Accessibility
6 14 (1.77%) ISO/IEC 27001
7 11 (1.39%) PMO
8 10 (1.26%) GRC
8 10 (1.26%) ISO/IEC 20000
8 10 (1.26%) NCSC
9 7 (0.88%) Cyber Essentials
10 6 (0.76%) WCAG
11 5 (0.63%) Actionable Recommendations
12 4 (0.50%) COBIT
12 4 (0.50%) NIST
12 4 (0.50%) PCI DSS
12 4 (0.50%) Sarbanes-Oxley
13 3 (0.38%) Government Security Classifications
14 2 (0.25%) ITGC
15 1 (0.13%) NIST 800
System Software
1 52 (6.56%) Active Directory
2 18 (2.27%) VMware Infrastructure
3 8 (1.01%) Docker
4 7 (0.88%) Hyper-V
5 6 (0.76%) VMware NSX
6 4 (0.50%) vSphere
7 2 (0.25%) Slurm Workload Manager
7 2 (0.25%) Virtual Machines
8 1 (0.13%) Microsoft Virtual Server
8 1 (0.13%) NFS
8 1 (0.13%) UAG
8 1 (0.13%) Virtual Desktop
8 1 (0.13%) Virtual Servers
8 1 (0.13%) VMware ESXi
8 1 (0.13%) XenDesktop
Systems Management
1 29 (3.66%) Microsoft Intune
2 18 (2.27%) SCCM
3 13 (1.64%) Terraform
4 12 (1.51%) Kubernetes
5 11 (1.39%) Ansible
6 7 (0.88%) Grafana
7 5 (0.63%) WSUS
8 4 (0.50%) SCOM
8 4 (0.50%) Single Sign-On
9 3 (0.38%) HP ALM
9 3 (0.38%) SCSM
10 2 (0.25%) Amdocs OSS
10 2 (0.25%) Nagios
10 2 (0.25%) Prometheus
11 1 (0.13%) Active Directory Federation Services
11 1 (0.13%) Jamf Pro
11 1 (0.13%) Opsgenie
11 1 (0.13%) SCOrch
11 1 (0.13%) vCenter Server
11 1 (0.13%) WMI
Vendors
1 132 (16.65%) Microsoft
2 118 (14.88%) ServiceNow
3 34 (4.29%) SAP
4 33 (4.16%) Oracle
5 30 (3.78%) VMware
6 24 (3.03%) Salesforce
7 23 (2.90%) Remedy
8 13 (1.64%) Citrix
9 12 (1.51%) Cisco
10 11 (1.39%) Adobe
10 11 (1.39%) Zscaler
11 10 (1.26%) Google
12 9 (1.13%) Veeam
13 8 (1.01%) BMC
13 8 (1.01%) Red Hat
13 8 (1.01%) Splunk
13 8 (1.01%) Workday
14 7 (0.88%) Apple
14 7 (0.88%) Atlassian
14 7 (0.88%) HP
542 Service Delivery jobs in England