Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 25 July 2026, with comparisons to the same periods in the previous two years.

 6 months to
25 Jul 2026		 Same period 2025 Same period 2024
Rank 129 112 124
Rank change year-on-year -17 +12 +7
Contract jobs citing Service Delivery 940 674 671
As % of all contract jobs in England 2.08% 2.46% 1.93%
As % of the Processes & Methodologies category 2.44% 2.71% 2.25%
Number of daily rates quoted 599 384 391
10th Percentile £213 £185 £200
25th Percentile £413 £343 £350
Median daily rate (50th Percentile) £500 £450 £500
Median % change year-on-year +11.11% -10.00% -4.76%
75th Percentile £600 £558 £588
90th Percentile £677 £675 £688
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -9.52%
Number of hourly rates quoted 102 102 111
10th Percentile £14.07 £13.25 £14.16
25th Percentile £16.62 £14.84 £14.48
Median hourly rate £17.94 £17.30 £15.17
Median % change year-on-year +3.67% +14.04% -13.31%
75th Percentile £22.08 £23.01 £16.85
90th Percentile £76.33 £30.91 £22.25
UK median hourly rate £17.94 £17.30 £16.23
% change year-on-year +3.67% +6.59% -6.29%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,549 24,860 29,801
As % of all contract IT jobs advertised in England 85.39% 90.73% 85.85%
Number of daily rates quoted 24,182 15,935 19,502
10th Percentile £325 £300 £311
25th Percentile £420 £405 £413
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £625 £630 £650
90th Percentile £738 £738 £756
UK median daily rate £520 £500 £525
% change year-on-year +4.00% -4.76% -4.55%
Number of hourly rates quoted 2,381 1,342 1,889
10th Percentile £15.38 £14.26 £13.67
25th Percentile £21.00 £17.90 £17.50
Median hourly rate £47.00 £25.15 £40.00
Median % change year-on-year +86.88% -37.13% -6.98%
75th Percentile £69.50 £52.00 £65.00
90th Percentile £83.00 £70.16 £75.00
UK median hourly rate £43.96 £25.15 £40.00
% change year-on-year +74.79% -37.13% -5.88%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 25 July 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 25 July 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 25 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London +2 352 £515 +3.00% 241
South East +16 262 £525 +16.67% 181
North of England -73 108 £500 +22.10% 117
Midlands -34 85 £492 +14.69% 66
South West -22 84 £500 +35.14% 60
North West -68 50 £525 +16.67% 64
Yorkshire -39 46 £500 +25.00% 40
West Midlands -50 45 £500 +17.30% 44
East of England -37 44 £425 +88.89% 60
East Midlands 0 40 £450 +4.90% 22
North East -36 14 £400 - 13
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 50 (5.32%) SharePoint
2 27 (2.87%) Microsoft Exchange
3 26 (2.77%) Confluence
4 6 (0.64%) OpenStack
5 4 (0.43%) Adobe Experience Manager
6 2 (0.21%) Apache Spark
6 2 (0.21%) SAS
7 1 (0.11%) Apache
7 1 (0.11%) Documentum
7 1 (0.11%) JBoss
7 1 (0.11%) LiveCycle
7 1 (0.11%) NetWeaver
7 1 (0.11%) SharePoint Server
Applications
1 46 (4.89%) Microsoft Excel
2 37 (3.94%) Microsoft Office
3 19 (2.02%) Microsoft PowerPoint
4 6 (0.64%) Microsoft Project
5 5 (0.53%) MS Visio
6 3 (0.32%) Spreadsheet
7 1 (0.11%) Maple
Business Applications
1 22 (2.34%) Remedy ITSM
2 10 (1.06%) ContrOCC
3 8 (0.85%) Dynamics CRM
4 7 (0.74%) SAP S/4HANA
5 5 (0.53%) Oracle Applications
6 4 (0.43%) NEC Housing
6 4 (0.43%) Oracle ERP
7 2 (0.21%) Maximo
7 2 (0.21%) Primavera
7 2 (0.21%) SAP HCM
7 2 (0.21%) SAP PS
7 2 (0.21%) Sparx Enterprise Architect
8 1 (0.11%) Alphatax
8 1 (0.11%) Dynamics GP
8 1 (0.11%) Salesforce CRM
8 1 (0.11%) SAP ERP
8 1 (0.11%) SAP Payroll
8 1 (0.11%) SAP PM
8 1 (0.11%) SystmOne
8 1 (0.11%) Unit4 Business World
Cloud Services
1 124 (13.19%) Azure
2 116 (12.34%) Microsoft 365
3 69 (7.34%) AWS
4 53 (5.64%) Entra ID
5 51 (5.43%) Power Platform
6 25 (2.66%) SaaS
7 23 (2.45%) SuccessFactors
8 21 (2.23%) Azure DevOps
8 21 (2.23%) GCP
9 15 (1.60%) OCI
10 14 (1.49%) PaaS
11 12 (1.28%) IaaS
12 11 (1.17%) Microsoft Purview
13 10 (1.06%) OneDrive
14 9 (0.96%) Dynamics 365
14 9 (0.96%) GitHub
14 9 (0.96%) Microsoft Copilot
14 9 (0.96%) Virtual Private Cloud
15 8 (0.85%) Amazon S3
15 8 (0.85%) Serverless
Communications & Networking
1 32 (3.40%) VPN
2 28 (2.98%) Firewall
3 24 (2.55%) DNS
4 19 (2.02%) Network Security
4 19 (2.02%) WAN
5 18 (1.91%) LAN
6 12 (1.28%) DHCP
7 11 (1.17%) Diameter Protocol
7 11 (1.17%) SD-WAN
7 11 (1.17%) TCP/IP
7 11 (1.17%) Wireless
8 10 (1.06%) 5G
8 10 (1.06%) MPLS
8 10 (1.06%) Wi-Fi
9 9 (0.96%) DMZ
10 8 (0.85%) ATM
10 8 (0.85%) Internet
10 8 (0.85%) VoLTE
10 8 (0.85%) VoWiFi
11 7 (0.74%) Radio Access Network
Database & Business Intelligence
1 39 (4.15%) Power BI
2 17 (1.81%) SQL Server
3 16 (1.70%) MySQL
4 6 (0.64%) Tableau
5 5 (0.53%) Oracle Database
5 5 (0.53%) Oracle Reports
6 4 (0.43%) Data Mining
6 4 (0.43%) MongoDB
6 4 (0.43%) NoSQL
7 3 (0.32%) Amazon Redshift
7 3 (0.32%) Data Warehouse
7 3 (0.32%) GIS
7 3 (0.32%) Metadata
7 3 (0.32%) Pentaho
8 2 (0.21%) Amazon Athena
8 2 (0.21%) DocumentDB
8 2 (0.21%) Geospatial Data
8 2 (0.21%) PostgreSQL
8 2 (0.21%) SQL Server Reporting Services
8 2 (0.21%) TimescaleDB
Development Applications
1 53 (5.64%) JIRA
2 14 (1.49%) Git
3 11 (1.17%) GitLab
4 5 (0.53%) Jenkins
5 4 (0.43%) Maven
5 4 (0.43%) ScriptRunner
6 3 (0.32%) Eclipse
7 2 (0.21%) Chocolatey
7 2 (0.21%) Robot Framework
8 1 (0.11%) Cypress.io
8 1 (0.11%) MSI
8 1 (0.11%) Selenium
8 1 (0.11%) Snyk
8 1 (0.11%) SonarQube
8 1 (0.11%) SQL Server Management Studio (SSMS)
8 1 (0.11%) TestRail
General
1 343 (36.49%) Social Skills
2 179 (19.04%) Public Sector
3 168 (17.87%) Analytical Skills
4 145 (15.43%) Finance
5 60 (6.38%) Local Government
6 58 (6.17%) Organisational Skills
7 28 (2.98%) Influencing Skills
7 28 (2.98%) Telecoms
8 23 (2.45%) Banking
8 23 (2.45%) Legal
9 22 (2.34%) Military
9 22 (2.34%) Retail
10 18 (1.91%) Inclusion and Diversity
11 17 (1.81%) Documentation Skills
12 10 (1.06%) Presentation Skills
13 8 (0.85%) Investment Banking
13 8 (0.85%) Police
14 7 (0.74%) Manufacturing
15 6 (0.64%) Front Office
15 6 (0.64%) Law
Job Titles
1 123 (13.09%) Service Manager
2 117 (12.45%) Analyst
3 101 (10.74%) Delivery Manager
4 74 (7.87%) Senior
5 73 (7.77%) Service Delivery Manager
6 68 (7.23%) Lead
7 57 (6.06%) Architect
8 56 (5.96%) IT Manager
9 43 (4.57%) Support Engineer
10 37 (3.94%) IT Support
11 35 (3.72%) Developer
12 32 (3.40%) Service Analyst
13 30 (3.19%) Consultant
14 26 (2.77%) Project Manager
15 25 (2.66%) IT Engineer
16 24 (2.55%) Change Manager
16 24 (2.55%) IT Analyst
17 22 (2.34%) Infrastructure Engineer
17 22 (2.34%) IT Services Manager
17 22 (2.34%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 33 (3.51%) REST
2 12 (1.28%) AngularJS
2 12 (1.28%) SOAP
3 11 (1.17%) Oracle Fusion
4 10 (1.06%) CSS
5 9 (0.96%) Web Services
6 5 (0.53%) Jakarta EE
6 5 (0.53%) Middleware
6 5 (0.53%) Node.js
6 5 (0.53%) OAuth
6 5 (0.53%) Spring
6 5 (0.53%) XML
7 4 (0.43%) Bootstrap
7 4 (0.43%) Elastic Stack
7 4 (0.43%) Express.js
7 4 (0.43%) Jest
7 4 (0.43%) jQuery
7 4 (0.43%) Kafka
7 4 (0.43%) Sass
7 4 (0.43%) Spring MVC
Miscellaneous
1 81 (8.62%) Onboarding
2 34 (3.62%) Product Ownership
3 28 (2.98%) Management Information System
4 21 (2.23%) CMDB
5 20 (2.13%) Self-Motivation
6 18 (1.91%) Security Posture
7 17 (1.81%) Cloud Native
7 17 (1.81%) Virtual Team
8 16 (1.70%) Data Protection Act
9 14 (1.49%) Data Centre
9 14 (1.49%) Enterprise Software
10 13 (1.38%) Video Conferencing
11 12 (1.28%) Operational Technology
12 11 (1.17%) Analytical Mindset
13 10 (1.06%) Driving Licence
13 10 (1.06%) NHS
14 8 (0.85%) Cloud Security Posture
14 8 (0.85%) Cyber Threat
14 8 (0.85%) Data Structures
14 8 (0.85%) Security Operations Centre
Operating Systems
1 140 (14.89%) Windows
2 34 (3.62%) Linux
3 31 (3.30%) Windows 10
4 24 (2.55%) Windows Server
5 21 (2.23%) Android
6 19 (2.02%) Mac OS
7 14 (1.49%) Apple iOS
8 13 (1.38%) Unix
9 8 (0.85%) Windows Server 2019
10 6 (0.64%) Red Hat Enterprise Linux
11 2 (0.21%) Solaris
11 2 (0.21%) VMS
12 1 (0.11%) AIX
12 1 (0.11%) Oracle Linux
12 1 (0.11%) Rocky
12 1 (0.11%) SUSE
12 1 (0.11%) Windows Server 2016
Processes & Methodologies
1 316 (33.62%) ITIL
2 279 (29.68%) Continuous Improvement
3 262 (27.87%) Service Management
4 228 (24.26%) ITSM
5 214 (22.77%) Stakeholder Management
6 203 (21.60%) Problem-Solving
7 201 (21.38%) Agile
8 127 (13.51%) Stakeholder Engagement
9 118 (12.55%) Change Management
10 87 (9.26%) Customer Service
11 83 (8.83%) Decision-Making
12 81 (8.62%) Project Management
13 80 (8.51%) Project Delivery
14 78 (8.30%) Roadmaps
15 73 (7.77%) Incident Management
16 70 (7.45%) Cybersecurity
17 63 (6.70%) DevOps
18 61 (6.49%) Technical Leadership
19 60 (6.38%) Migration
20 57 (6.06%) AI
Programming Languages
1 44 (4.68%) SQL
2 38 (4.04%) PowerShell
3 36 (3.83%) Python
4 32 (3.40%) JavaScript
5 15 (1.60%) Java
6 12 (1.28%) Bash
7 6 (0.64%) C#
8 5 (0.53%) Groovy
8 5 (0.53%) Kotlin
8 5 (0.53%) TypeScript
9 4 (0.43%) Perl
10 3 (0.32%) ABAP
10 3 (0.32%) Shell Script
11 2 (0.21%) Bicep
11 2 (0.21%) C++
11 2 (0.21%) R
11 2 (0.21%) T-SQL
12 1 (0.11%) ActionScript 2.0
12 1 (0.11%) Scala
12 1 (0.11%) VB.NET
Qualifications
1 283 (30.11%) Security Cleared
2 185 (19.68%) SC Cleared
3 93 (9.89%) DV Cleared
4 60 (6.38%) Degree
5 36 (3.83%) PMP
6 33 (3.51%) ITIL Certification
7 32 (3.40%) PMI Certification
8 15 (1.60%) BPSS Clearance
9 14 (1.49%) ITIL Foundation Certificate
10 13 (1.38%) Master's Degree
10 13 (1.38%) Microsoft Certification
11 12 (1.28%) Azure Certification
11 12 (1.28%) CISSP
11 12 (1.28%) Computer Science Degree
12 8 (0.85%) DBS Check
13 7 (0.74%) Network+ Certification
14 6 (0.64%) AWS Certification
14 6 (0.64%) Cisco Certification
15 5 (0.53%) OSCP
15 5 (0.53%) SANS
Quality Assurance & Compliance
1 71 (7.55%) SLA
2 29 (3.09%) Data Quality
3 28 (2.98%) QA
4 27 (2.87%) ISO/IEC 27001
5 25 (2.66%) GDPR
5 25 (2.66%) GRC
6 18 (1.91%) Accessibility
6 18 (1.91%) ISO/IEC 20000
6 18 (1.91%) PMO
7 15 (1.60%) Cyber Essentials
7 15 (1.60%) NIST
8 14 (1.49%) NCSC
9 11 (1.17%) ISO 9001
10 8 (0.85%) Cyber Essentials PLUS
11 5 (0.53%) PCI DSS
11 5 (0.53%) WCAG
12 4 (0.43%) Actionable Recommendations
13 3 (0.32%) Government Security Classifications
13 3 (0.32%) Sarbanes-Oxley
14 2 (0.21%) NIST 800
System Software
1 80 (8.51%) Active Directory
2 28 (2.98%) VMware Infrastructure
3 9 (0.96%) VMware ESXi
3 9 (0.96%) vSphere
4 7 (0.74%) Docker
4 7 (0.74%) Virtual Desktop
5 5 (0.53%) Hyper-V
6 3 (0.32%) VMware NSX
7 2 (0.21%) OpenAM
8 1 (0.11%) ACF2
8 1 (0.11%) RACF
8 1 (0.11%) Slurm Workload Manager
8 1 (0.11%) UAG
8 1 (0.11%) Virtual Machines
8 1 (0.11%) XenDesktop
Systems Management
1 41 (4.36%) Microsoft Intune
2 25 (2.66%) SCCM
3 21 (2.23%) Terraform
4 17 (1.81%) Kubernetes
5 10 (1.06%) Ansible
6 9 (0.96%) SCOM
6 9 (0.96%) vCenter Server
7 7 (0.74%) FortiGate
8 6 (0.64%) WSUS
9 4 (0.43%) Nessus
10 3 (0.32%) Active Directory Federation Services
10 3 (0.32%) Grafana
10 3 (0.32%) Progress Chef
10 3 (0.32%) Prometheus
10 3 (0.32%) Puppet
10 3 (0.32%) SCSM
10 3 (0.32%) Single Sign-On
11 2 (0.21%) Amdocs OSS
11 2 (0.21%) Jamf Pro
11 2 (0.21%) NetBackup
Vendors
1 176 (18.72%) ServiceNow
2 174 (18.51%) Microsoft
3 41 (4.36%) VMware
4 38 (4.04%) SAP
5 35 (3.72%) Oracle
6 22 (2.34%) Remedy
7 18 (1.91%) Cisco
8 12 (1.28%) Citrix
8 12 (1.28%) SolarWinds
9 11 (1.17%) BMC
9 11 (1.17%) Salesforce
10 10 (1.06%) Google
10 10 (1.06%) Zscaler
11 9 (0.96%) Ericsson
11 9 (0.96%) Nokia
11 9 (0.96%) Workday
12 8 (0.85%) Apple
12 8 (0.85%) Atlassian
12 8 (0.85%) BT
12 8 (0.85%) Dynatrace
678 Service Delivery jobs in England