Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 27 March 2026, with comparisons to the same periods in the previous two years.

 6 months to
27 Mar 2026		 Same period 2025 Same period 2024
Rank 132 118 104
Rank change year-on-year -14 -14 +11
Contract jobs citing Service Delivery 777 548 806
As % of all contract jobs in England 2.06% 2.26% 2.14%
As % of the Processes & Methodologies category 2.39% 2.49% 2.46%
Number of daily rates quoted 462 354 512
10th Percentile £238 £215 £200
25th Percentile £357 £363 £350
Median daily rate (50th Percentile) £492 £484 £500
Median % change year-on-year +1.65% -3.20% -4.76%
75th Percentile £596 £600 £588
90th Percentile £675 £650 £700
UK median daily rate £488 £475 £500
% change year-on-year +2.63% -5.00% -4.76%
Number of hourly rates quoted 104 59 83
10th Percentile £15.25 £14.84 £13.29
25th Percentile £16.35 £15.00 £14.16
Median hourly rate £17.78 £20.00 £14.80
Median % change year-on-year -11.10% +35.14% -44.15%
75th Percentile £30.69 £26.50 £18.35
90th Percentile £45.46 £33.75 £30.25
UK median hourly rate £17.69 £20.00 £14.80
% change year-on-year -11.55% +35.14% -44.15%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 32,472 22,014 32,706
As % of all contract IT jobs advertised in England 86.22% 90.86% 86.77%
Number of daily rates quoted 20,793 14,527 21,615
10th Percentile £313 £313 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £614 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,988 846 2,159
10th Percentile £15.37 £15.00 £13.00
25th Percentile £19.00 £20.33 £16.00
Median hourly rate £35.91 £32.50 £33.00
Median % change year-on-year +10.49% -1.52% -12.00%
75th Percentile £65.00 £65.00 £58.70
90th Percentile £76.55 £76.72 £71.87
UK median hourly rate £35.00 £32.00 £32.50
% change year-on-year +9.38% -1.54% -9.72%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 27 March 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 27 March 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 27 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -15 284 £506 -5.81% 167
South East +4 155 £495 +10.00% 172
North of England -19 120 £450 +7.66% 133
South West +13 93 £463 +2.78% 36
Midlands -38 87 £510 +13.33% 79
North West -12 69 £375 -9.42% 72
West Midlands -41 51 £550 +16.03% 46
Yorkshire -30 37 £450 - 44
East Midlands -16 36 £500 +53.85% 32
East of England -49 32 £425 +47.83% 40
North East -3 14 £463 -42.19% 18
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 28 (3.60%) Confluence
2 23 (2.96%) Microsoft Exchange
3 22 (2.83%) SharePoint
4 4 (0.51%) Adobe Experience Manager
5 3 (0.39%) Apache Spark
6 2 (0.26%) SAS
7 1 (0.13%) CMS
7 1 (0.13%) HCL Notes
7 1 (0.13%) LiveCycle
7 1 (0.13%) Moodle
7 1 (0.13%) nginx
7 1 (0.13%) SharePoint 2013
Applications
1 42 (5.41%) Microsoft Excel
1 42 (5.41%) Microsoft Office
2 19 (2.45%) Microsoft PowerPoint
3 6 (0.77%) MS Visio
4 5 (0.64%) Acrobat
5 4 (0.51%) Microsoft Project
5 4 (0.51%) Spreadsheet
6 3 (0.39%) Chatbot
7 2 (0.26%) Adobe After Effects
7 2 (0.26%) Adobe XD
7 2 (0.26%) InVision
7 2 (0.26%) Sketch
7 2 (0.26%) Trello
Business Applications
1 20 (2.57%) Remedy ITSM
2 10 (1.29%) SAP S/4HANA
3 6 (0.77%) Dynamics CRM
3 6 (0.77%) Maximo
3 6 (0.77%) SAP IS-U
4 3 (0.39%) ContrOCC
4 3 (0.39%) NEC Housing
5 2 (0.26%) assyst
5 2 (0.26%) NetSuite
5 2 (0.26%) Oracle Applications
5 2 (0.26%) Oracle EBS
5 2 (0.26%) Salesforce CRM
5 2 (0.26%) SAP ERP
5 2 (0.26%) Sparx Enterprise Architect
5 2 (0.26%) SystmOne
6 1 (0.13%) Dynamics GP
6 1 (0.13%) Kondor
6 1 (0.13%) SAP HCM
6 1 (0.13%) SAP Payroll
6 1 (0.13%) Unit4 Business World
Cloud Services
1 93 (11.97%) Microsoft 365
2 89 (11.45%) Azure
3 53 (6.82%) AWS
4 41 (5.28%) Power Platform
5 27 (3.47%) SaaS
6 21 (2.70%) Entra ID
7 18 (2.32%) Azure DevOps
7 18 (2.32%) GCP
8 12 (1.54%) SuccessFactors
9 11 (1.42%) Power Automate
10 9 (1.16%) PaaS
11 8 (1.03%) Dynamics 365
11 8 (1.03%) Google Workspace
11 8 (1.03%) OCI
12 7 (0.90%) Virtual Private Cloud
13 6 (0.77%) Microsoft Copilot
14 5 (0.64%) Amazon CloudWatch
14 5 (0.64%) GitHub
14 5 (0.64%) IaaS
14 5 (0.64%) OpenShift
Communications & Networking
1 29 (3.73%) Firewall
2 23 (2.96%) VPN
3 19 (2.45%) WAN
4 18 (2.32%) TCP/IP
5 16 (2.06%) DNS
6 13 (1.67%) DHCP
7 12 (1.54%) LAN
8 10 (1.29%) Wi-Fi
9 8 (1.03%) Network Security
9 8 (1.03%) SD-WAN
10 6 (0.77%) PABX
11 5 (0.64%) ATM
11 5 (0.64%) Wireless
12 4 (0.51%) BGP
12 4 (0.51%) DMZ
12 4 (0.51%) Internet
12 4 (0.51%) MPLS
12 4 (0.51%) VLAN
13 3 (0.39%) SAN
13 3 (0.39%) SSL
Database & Business Intelligence
1 30 (3.86%) Power BI
2 16 (2.06%) SQL Server
3 12 (1.54%) MySQL
4 8 (1.03%) Metadata
4 8 (1.03%) Relational Database
4 8 (1.03%) Tableau
5 7 (0.90%) Oracle Database
6 6 (0.77%) Data Warehouse
7 5 (0.64%) Electronic Patient Records
7 5 (0.64%) MongoDB
7 5 (0.64%) PostgreSQL
8 3 (0.39%) Oracle Reports
8 3 (0.39%) RDBMS
8 3 (0.39%) SQL Server Integration Services
9 2 (0.26%) Apache Cassandra
9 2 (0.26%) Data Mining
9 2 (0.26%) DTS
9 2 (0.26%) Flink
9 2 (0.26%) InfluxDB
9 2 (0.26%) SQL Server Reporting Services
Development Applications
1 63 (8.11%) JIRA
2 13 (1.67%) Git
3 7 (0.90%) Jenkins
4 6 (0.77%) Maven
5 5 (0.64%) GitLab
6 3 (0.39%) ScriptRunner
6 3 (0.39%) TestRail
7 2 (0.26%) Axure RP
7 2 (0.26%) CircleCI
7 2 (0.26%) Cypress.io
7 2 (0.26%) Robot Framework
7 2 (0.26%) Selenium
8 1 (0.13%) Cucumber
8 1 (0.13%) gulp
8 1 (0.13%) MLflow
8 1 (0.13%) Postman
8 1 (0.13%) SQL Server Management Studio (SSMS)
8 1 (0.13%) Yeoman
General
1 317 (40.80%) Social Skills
2 144 (18.53%) Finance
3 128 (16.47%) Analytical Skills
4 127 (16.34%) Public Sector
5 29 (3.73%) Local Government
6 27 (3.47%) Retail
7 25 (3.22%) Banking
7 25 (3.22%) Organisational Skills
8 24 (3.09%) Legal
9 20 (2.57%) Telecoms
10 17 (2.19%) Influencing Skills
11 16 (2.06%) Documentation Skills
12 15 (1.93%) Marketing
13 13 (1.67%) Inclusion and Diversity
13 13 (1.67%) Presentation Skills
14 10 (1.29%) Manufacturing
14 10 (1.29%) Military
15 9 (1.16%) Billing
16 8 (1.03%) Police
17 7 (0.90%) Law
Job Titles
1 128 (16.47%) Analyst
2 103 (13.26%) Service Manager
3 86 (11.07%) Delivery Manager
4 72 (9.27%) Lead
5 67 (8.62%) Service Delivery Manager
6 61 (7.85%) Senior
7 45 (5.79%) Architect
8 33 (4.25%) IT Manager
9 31 (3.99%) Service Analyst
10 27 (3.47%) Administrator
10 27 (3.47%) IT Support
11 25 (3.22%) Consultant
12 24 (3.09%) Support Engineer
13 23 (2.96%) Project Manager
13 23 (2.96%) Support Analyst
14 20 (2.57%) Business Analyst
15 19 (2.45%) 2nd Line Support
15 19 (2.45%) Developer
15 19 (2.45%) IT Analyst
16 17 (2.19%) Designer
Libraries, Frameworks & Software Standards
1 33 (4.25%) REST
2 17 (2.19%) CSS
3 13 (1.67%) Oracle Fusion
4 12 (1.54%) HTML
5 10 (1.29%) SOAP
6 9 (1.16%) AngularJS
7 8 (1.03%) Bootstrap
7 8 (1.03%) XML
8 7 (0.90%) Middleware
8 7 (0.90%) Spring
9 6 (0.77%) .NET
9 6 (0.77%) Web Services
10 4 (0.51%) J2EE
10 4 (0.51%) jQuery
10 4 (0.51%) JSON
10 4 (0.51%) Kafka
10 4 (0.51%) Sass
10 4 (0.51%) Spring MVC
11 3 (0.39%) Play Framework
11 3 (0.39%) RESTful
Miscellaneous
1 48 (6.18%) Onboarding
2 35 (4.50%) Management Information System
3 33 (4.25%) Product Ownership
4 28 (3.60%) Self-Motivation
5 27 (3.47%) Virtual Team
6 25 (3.22%) CMDB
7 17 (2.19%) Data Centre
8 12 (1.54%) Enterprise Software
8 12 (1.54%) Smartphone
9 11 (1.42%) Driving Licence
9 11 (1.42%) Legacy Systems
10 10 (1.29%) Analytical Mindset
10 10 (1.29%) Cloud Native
10 10 (1.29%) NHS
11 9 (1.16%) Data Protection Act
12 8 (1.03%) Public Cloud
13 7 (0.90%) Hybrid Cloud
13 7 (0.90%) PKI
13 7 (0.90%) Private Cloud
13 7 (0.90%) Security Posture
Operating Systems
1 107 (13.77%) Windows
2 28 (3.60%) Linux
3 23 (2.96%) Windows Server
4 21 (2.70%) Windows 10
5 13 (1.67%) Unix
6 11 (1.42%) Android
7 9 (1.16%) Red Hat Enterprise Linux
8 6 (0.77%) Apple iOS
9 5 (0.64%) Mac OS
10 2 (0.26%) CentOS
10 2 (0.26%) VMS
11 1 (0.13%) Data ONTAP
11 1 (0.13%) Oracle Linux
11 1 (0.13%) Rocky
11 1 (0.13%) Solaris
11 1 (0.13%) Windows Server 2012
11 1 (0.13%) Windows Server 2016
11 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 261 (33.59%) ITIL
2 212 (27.28%) Continuous Improvement
3 187 (24.07%) Agile
4 179 (23.04%) Problem-Solving
5 161 (20.72%) Service Management
6 153 (19.69%) ITSM
7 148 (19.05%) Stakeholder Management
8 115 (14.80%) Change Management
9 90 (11.58%) Stakeholder Engagement
10 89 (11.45%) Customer Service
11 76 (9.78%) Project Management
12 75 (9.65%) Project Delivery
13 72 (9.27%) DevOps
14 67 (8.62%) Roadmaps
15 64 (8.24%) Decision-Making
16 62 (7.98%) Incident Management
17 58 (7.46%) Service Design
18 55 (7.08%) Cybersecurity
19 53 (6.82%) User Experience
20 49 (6.31%) Migration
Programming Languages
1 41 (5.28%) PowerShell
2 38 (4.89%) SQL
3 37 (4.76%) Python
4 27 (3.47%) JavaScript
5 26 (3.35%) Java
6 7 (0.90%) Bash
7 6 (0.77%) Shell Script
8 5 (0.64%) C#
9 4 (0.51%) Kotlin
9 4 (0.51%) Scala
10 3 (0.39%) Groovy
10 3 (0.39%) Perl
11 2 (0.26%) Bicep
11 2 (0.26%) C++
11 2 (0.26%) Go
11 2 (0.26%) T-SQL
12 1 (0.13%) Apex Code
12 1 (0.13%) Kusto Query Language
12 1 (0.13%) TypeScript
12 1 (0.13%) VB.NET
Qualifications
1 233 (29.99%) Security Cleared
2 186 (23.94%) SC Cleared
3 72 (9.27%) Degree
4 49 (6.31%) DV Cleared
5 30 (3.86%) ITIL Certification
6 19 (2.45%) PMP
7 18 (2.32%) PMI Certification
8 15 (1.93%) Microsoft Certification
9 14 (1.80%) BPSS Clearance
9 14 (1.80%) PRINCE2 Practitioner
10 12 (1.54%) ITIL Foundation Certificate
11 9 (1.16%) Azure Certification
11 9 (1.16%) Computer Science Degree
11 9 (1.16%) DBS Check
11 9 (1.16%) Master's Degree
12 8 (1.03%) MOS
13 7 (0.90%) ISTQB
14 6 (0.77%) Cisco Certification
14 6 (0.77%) CISSP
14 6 (0.77%) MCSA
Quality Assurance & Compliance
1 82 (10.55%) SLA
2 26 (3.35%) GDPR
3 21 (2.70%) Data Quality
4 18 (2.32%) QA
5 13 (1.67%) ISO/IEC 27001
6 12 (1.54%) Accessibility
7 10 (1.29%) ISO/IEC 20000
7 10 (1.29%) PMO
8 9 (1.16%) NCSC
9 8 (1.03%) GRC
10 5 (0.64%) Actionable Recommendations
10 5 (0.64%) Cyber Essentials
10 5 (0.64%) Sarbanes-Oxley
11 4 (0.51%) COBIT
11 4 (0.51%) PCI DSS
12 3 (0.39%) Government Security Classifications
12 3 (0.39%) NIST
12 3 (0.39%) WCAG
13 2 (0.26%) ITGC
13 2 (0.26%) P3O
System Software
1 55 (7.08%) Active Directory
2 14 (1.80%) VMware Infrastructure
3 7 (0.90%) Hyper-V
4 6 (0.77%) Docker
5 4 (0.51%) VMware NSX
6 2 (0.26%) Slurm Workload Manager
6 2 (0.26%) Virtual Machines
6 2 (0.26%) vSphere
7 1 (0.13%) Microsoft Virtual Server
7 1 (0.13%) NFS
7 1 (0.13%) Virtual Desktop
7 1 (0.13%) Virtual Servers
7 1 (0.13%) XenDesktop
Systems Management
1 28 (3.60%) Microsoft Intune
2 18 (2.32%) SCCM
3 11 (1.42%) Ansible
4 9 (1.16%) Terraform
5 7 (0.90%) Grafana
5 7 (0.90%) Kubernetes
6 4 (0.51%) WSUS
7 3 (0.39%) Amdocs OSS
7 3 (0.39%) HP ALM
7 3 (0.39%) Single Sign-On
8 2 (0.26%) Nagios
8 2 (0.26%) NetBackup
8 2 (0.26%) Prometheus
8 2 (0.26%) SCOM
8 2 (0.26%) SCOrch
9 1 (0.13%) FortiGate
9 1 (0.13%) Jamf Pro
9 1 (0.13%) SCSM
9 1 (0.13%) Tivoli
9 1 (0.13%) WMI
Vendors
1 133 (17.12%) Microsoft
2 110 (14.16%) ServiceNow
3 36 (4.63%) SAP
4 35 (4.50%) Oracle
5 24 (3.09%) Salesforce
5 24 (3.09%) VMware
6 23 (2.96%) Remedy
7 15 (1.93%) Citrix
8 11 (1.42%) Google
9 10 (1.29%) Atlassian
9 10 (1.29%) Cisco
9 10 (1.29%) Zscaler
10 9 (1.16%) Adobe
10 9 (1.16%) BMC
11 8 (1.03%) Red Hat
12 7 (0.90%) Apple
12 7 (0.90%) HP
12 7 (0.90%) Veeam
13 6 (0.77%) Splunk
13 6 (0.77%) Workday
565 Service Delivery jobs in England