Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 11 April 2026, with comparisons to the same periods in the previous two years.

 6 months to
11 Apr 2026		 Same period 2025 Same period 2024
Rank 131 121 109
Rank change year-on-year -10 -12 -2
Contract jobs citing Service Delivery 797 572 797
As % of all contract jobs in England 2.04% 2.35% 2.13%
As % of the Processes & Methodologies category 2.38% 2.58% 2.46%
Number of daily rates quoted 482 361 498
10th Percentile £243 £200 £200
25th Percentile £400 £356 £350
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% -3.85%
75th Percentile £600 £600 £588
90th Percentile £688 £663 £700
UK median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -4.76%
Number of hourly rates quoted 94 66 88
10th Percentile £15.05 £11.60 £13.29
25th Percentile £16.35 £14.99 £14.16
Median hourly rate £18.28 £17.62 £14.80
Median % change year-on-year +3.78% +19.02% -42.32%
75th Percentile £42.38 £24.70 £16.85
90th Percentile £45.46 £33.13 £30.25
UK median hourly rate £17.69 £16.23 £14.80
% change year-on-year +9.00% +9.66% -43.25%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 33,512 22,139 32,406
As % of all contract IT jobs advertised in England 85.65% 90.95% 86.64%
Number of daily rates quoted 21,469 14,586 21,356
10th Percentile £313 £313 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £613 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 2,076 869 2,188
10th Percentile £15.44 £14.84 £12.86
25th Percentile £19.91 £18.87 £15.85
Median hourly rate £40.52 £32.05 £33.78
Median % change year-on-year +26.43% -5.11% -9.93%
75th Percentile £66.00 £64.52 £58.69
90th Percentile £78.50 £76.25 £71.25
UK median hourly rate £36.71 £31.04 £33.07
% change year-on-year +18.27% -6.12% -8.15%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 11 April 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 11 April 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 11 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -17 295 £518 -3.72% 167
South East 0 158 £500 +11.11% 172
North of England -19 127 £450 +6.26% 133
South West +2 91 £500 +33.33% 36
Midlands -35 85 £510 +21.07% 79
North West -9 71 £388 -8.18% 72
West Midlands -43 49 £553 +20.44% 46
Yorkshire -27 41 £450 +9.09% 44
East Midlands -28 36 £500 +53.85% 32
East of England -45 36 £425 +123.68% 40
North East -5 17 £450 -43.75% 18
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 29 (3.64%) Confluence
2 23 (2.89%) SharePoint
3 21 (2.63%) Microsoft Exchange
4 4 (0.50%) Adobe Experience Manager
5 3 (0.38%) Apache Spark
6 2 (0.25%) SAS
7 1 (0.13%) CMS
7 1 (0.13%) HCL Notes
7 1 (0.13%) LiveCycle
7 1 (0.13%) Moodle
7 1 (0.13%) nginx
7 1 (0.13%) SharePoint 2013
Applications
1 40 (5.02%) Microsoft Excel
2 38 (4.77%) Microsoft Office
3 18 (2.26%) Microsoft PowerPoint
4 6 (0.75%) MS Visio
5 5 (0.63%) Acrobat
5 5 (0.63%) Microsoft Project
6 4 (0.50%) Spreadsheet
7 3 (0.38%) Chatbot
8 2 (0.25%) Adobe After Effects
8 2 (0.25%) Adobe XD
8 2 (0.25%) InVision
8 2 (0.25%) Sketch
8 2 (0.25%) Trello
Business Applications
1 21 (2.63%) Remedy ITSM
2 9 (1.13%) SAP S/4HANA
3 6 (0.75%) Dynamics CRM
3 6 (0.75%) Maximo
3 6 (0.75%) SAP IS-U
4 5 (0.63%) ContrOCC
5 4 (0.50%) NEC Housing
6 2 (0.25%) NetSuite
6 2 (0.25%) Oracle Applications
6 2 (0.25%) Oracle EBS
6 2 (0.25%) Salesforce CRM
6 2 (0.25%) SAP ERP
6 2 (0.25%) Sparx Enterprise Architect
6 2 (0.25%) SystmOne
7 1 (0.13%) Alphatax
7 1 (0.13%) assyst
7 1 (0.13%) Dynamics GP
7 1 (0.13%) iTrent
7 1 (0.13%) SAP HCM
7 1 (0.13%) SAP Payroll
Cloud Services
1 95 (11.92%) Azure
2 88 (11.04%) Microsoft 365
3 60 (7.53%) AWS
4 44 (5.52%) Power Platform
5 31 (3.89%) SaaS
6 25 (3.14%) Entra ID
7 21 (2.63%) GCP
8 13 (1.63%) Azure DevOps
8 13 (1.63%) PaaS
9 11 (1.38%) Power Automate
10 10 (1.25%) SuccessFactors
11 9 (1.13%) IaaS
11 9 (1.13%) Virtual Private Cloud
12 8 (1.00%) Dynamics 365
12 8 (1.00%) Google Workspace
12 8 (1.00%) OCI
13 6 (0.75%) GitHub
13 6 (0.75%) Microsoft Copilot
14 5 (0.63%) Amazon CloudWatch
14 5 (0.63%) OpenShift
Communications & Networking
1 29 (3.64%) Firewall
2 26 (3.26%) VPN
3 19 (2.38%) WAN
4 17 (2.13%) TCP/IP
5 15 (1.88%) DNS
6 12 (1.51%) DHCP
6 12 (1.51%) LAN
7 9 (1.13%) SD-WAN
7 9 (1.13%) Wi-Fi
8 8 (1.00%) ATM
8 8 (1.00%) Internet
9 7 (0.88%) Network Security
10 6 (0.75%) Wireless
11 5 (0.63%) VLAN
12 4 (0.50%) BGP
12 4 (0.50%) DMZ
12 4 (0.50%) MPLS
12 4 (0.50%) PABX
13 3 (0.38%) Software-Defined Networking
13 3 (0.38%) SSL
Database & Business Intelligence
1 34 (4.27%) Power BI
2 15 (1.88%) SQL Server
3 9 (1.13%) MySQL
4 8 (1.00%) Metadata
4 8 (1.00%) Relational Database
4 8 (1.00%) Tableau
5 7 (0.88%) Data Warehouse
6 5 (0.63%) Electronic Patient Records
6 5 (0.63%) MongoDB
6 5 (0.63%) PostgreSQL
7 4 (0.50%) Data Mining
7 4 (0.50%) NoSQL
7 4 (0.50%) Oracle Database
8 3 (0.38%) Oracle Reports
8 3 (0.38%) RDBMS
8 3 (0.38%) SQL Server Integration Services
9 2 (0.25%) DTS
9 2 (0.25%) Elasticsearch
9 2 (0.25%) SQL Server Analysis Services
9 2 (0.25%) SQL Server Reporting Services
Development Applications
1 61 (7.65%) JIRA
2 10 (1.25%) Git
3 6 (0.75%) GitLab
3 6 (0.75%) Maven
4 4 (0.50%) Jenkins
4 4 (0.50%) ScriptRunner
5 3 (0.38%) TestRail
6 2 (0.25%) Axure RP
6 2 (0.25%) CircleCI
6 2 (0.25%) Cypress.io
6 2 (0.25%) Robot Framework
6 2 (0.25%) Selenium
7 1 (0.13%) Cucumber
7 1 (0.13%) gulp
7 1 (0.13%) MSI
7 1 (0.13%) Postman
7 1 (0.13%) SonarQube
7 1 (0.13%) SQL Server Management Studio (SSMS)
7 1 (0.13%) Yeoman
General
1 313 (39.27%) Social Skills
2 145 (18.19%) Finance
3 131 (16.44%) Public Sector
4 122 (15.31%) Analytical Skills
5 35 (4.39%) Local Government
6 28 (3.51%) Organisational Skills
7 27 (3.39%) Retail
8 25 (3.14%) Legal
9 24 (3.01%) Banking
10 19 (2.38%) Influencing Skills
10 19 (2.38%) Telecoms
11 15 (1.88%) Documentation Skills
11 15 (1.88%) Marketing
12 14 (1.76%) Inclusion and Diversity
12 14 (1.76%) Military
13 13 (1.63%) Presentation Skills
14 10 (1.25%) Manufacturing
15 9 (1.13%) Billing
16 8 (1.00%) Police
17 7 (0.88%) Law
Job Titles
1 117 (14.68%) Analyst
2 114 (14.30%) Service Manager
3 88 (11.04%) Delivery Manager
4 73 (9.16%) Lead
5 69 (8.66%) Service Delivery Manager
6 68 (8.53%) Senior
7 50 (6.27%) Architect
8 40 (5.02%) IT Manager
9 28 (3.51%) Administrator
10 26 (3.26%) Developer
11 25 (3.14%) Consultant
12 24 (3.01%) Service Analyst
13 23 (2.89%) IT Support
13 23 (2.89%) Project Manager
13 23 (2.89%) Support Engineer
14 20 (2.51%) Business Analyst
15 19 (2.38%) IT Services Manager
15 19 (2.38%) Support Analyst
16 18 (2.26%) Senior Manager
17 17 (2.13%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 32 (4.02%) REST
2 15 (1.88%) CSS
3 14 (1.76%) Oracle Fusion
4 10 (1.25%) AngularJS
4 10 (1.25%) HTML
4 10 (1.25%) Middleware
5 8 (1.00%) SOAP
6 7 (0.88%) Spring
6 7 (0.88%) XML
7 6 (0.75%) .NET
7 6 (0.75%) Web Services
8 4 (0.50%) Bootstrap
8 4 (0.50%) J2EE
8 4 (0.50%) jQuery
8 4 (0.50%) Kafka
8 4 (0.50%) RESTful
8 4 (0.50%) Sass
8 4 (0.50%) Spring MVC
9 3 (0.38%) Node.js
9 3 (0.38%) Play Framework
Miscellaneous
1 51 (6.40%) Onboarding
2 35 (4.39%) Management Information System
3 33 (4.14%) Product Ownership
4 26 (3.26%) Self-Motivation
4 26 (3.26%) Virtual Team
5 21 (2.63%) CMDB
6 18 (2.26%) Data Centre
7 16 (2.01%) Enterprise Software
8 13 (1.63%) Cloud Native
9 12 (1.51%) Analytical Mindset
9 12 (1.51%) NHS
10 10 (1.25%) Smartphone
11 9 (1.13%) Data Protection Act
11 9 (1.13%) Driving Licence
11 9 (1.13%) Legacy Systems
12 8 (1.00%) Hybrid Cloud
12 8 (1.00%) Public Cloud
13 7 (0.88%) PKI
13 7 (0.88%) Private Cloud
13 7 (0.88%) Security Posture
Operating Systems
1 105 (13.17%) Windows
2 28 (3.51%) Linux
3 26 (3.26%) Windows Server
4 19 (2.38%) Windows 10
5 14 (1.76%) Android
6 9 (1.13%) Apple iOS
6 9 (1.13%) Mac OS
6 9 (1.13%) Red Hat Enterprise Linux
7 8 (1.00%) Unix
8 2 (0.25%) CentOS
8 2 (0.25%) VMS
9 1 (0.13%) Data ONTAP
9 1 (0.13%) Oracle Linux
9 1 (0.13%) Rocky
9 1 (0.13%) Solaris
9 1 (0.13%) Windows Server 2012
9 1 (0.13%) Windows Server 2016
9 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 262 (32.87%) ITIL
2 224 (28.11%) Continuous Improvement
3 191 (23.96%) Agile
4 168 (21.08%) Service Management
5 164 (20.58%) Problem-Solving
6 154 (19.32%) ITSM
7 151 (18.95%) Stakeholder Management
8 109 (13.68%) Change Management
9 103 (12.92%) Stakeholder Engagement
10 79 (9.91%) Customer Service
10 79 (9.91%) Project Management
11 76 (9.54%) Project Delivery
12 72 (9.03%) DevOps
12 72 (9.03%) Roadmaps
13 68 (8.53%) Decision-Making
14 61 (7.65%) Incident Management
15 58 (7.28%) Service Design
16 57 (7.15%) Cybersecurity
17 53 (6.65%) Migration
18 50 (6.27%) Workflow
Programming Languages
1 42 (5.27%) SQL
2 39 (4.89%) PowerShell
3 30 (3.76%) Python
4 28 (3.51%) Java
4 28 (3.51%) JavaScript
5 7 (0.88%) Bash
6 5 (0.63%) C#
6 5 (0.63%) Kotlin
7 4 (0.50%) Scala
7 4 (0.50%) TypeScript
8 3 (0.38%) Bicep
8 3 (0.38%) Groovy
8 3 (0.38%) Perl
8 3 (0.38%) Shell Script
9 2 (0.25%) C++
9 2 (0.25%) Go
9 2 (0.25%) T-SQL
10 1 (0.13%) ABAP
10 1 (0.13%) Apex Code
10 1 (0.13%) VB.NET
Qualifications
1 240 (30.11%) Security Cleared
2 189 (23.71%) SC Cleared
3 71 (8.91%) Degree
4 51 (6.40%) DV Cleared
5 30 (3.76%) ITIL Certification
6 21 (2.63%) PMP
7 19 (2.38%) PMI Certification
8 15 (1.88%) PRINCE2 Practitioner
9 14 (1.76%) BPSS Clearance
10 12 (1.51%) Azure Certification
10 12 (1.51%) ITIL Foundation Certificate
10 12 (1.51%) Microsoft Certification
11 11 (1.38%) DBS Check
12 9 (1.13%) Master's Degree
13 8 (1.00%) Computer Science Degree
14 7 (0.88%) ISTQB
15 6 (0.75%) Cisco Certification
15 6 (0.75%) CISSP
16 5 (0.63%) CCNA
16 5 (0.63%) CISA
Quality Assurance & Compliance
1 74 (9.28%) SLA
2 28 (3.51%) GDPR
3 24 (3.01%) Data Quality
4 20 (2.51%) QA
5 15 (1.88%) ISO/IEC 27001
6 13 (1.63%) Accessibility
7 12 (1.51%) PMO
8 10 (1.25%) GRC
8 10 (1.25%) ISO/IEC 20000
9 9 (1.13%) NCSC
10 7 (0.88%) Cyber Essentials
11 5 (0.63%) Actionable Recommendations
11 5 (0.63%) Sarbanes-Oxley
11 5 (0.63%) WCAG
12 4 (0.50%) COBIT
12 4 (0.50%) PCI DSS
13 3 (0.38%) Government Security Classifications
13 3 (0.38%) NIST
14 2 (0.25%) ITGC
14 2 (0.25%) P3O
System Software
1 53 (6.65%) Active Directory
2 16 (2.01%) VMware Infrastructure
3 8 (1.00%) Docker
4 7 (0.88%) Hyper-V
5 5 (0.63%) VMware NSX
6 4 (0.50%) vSphere
7 2 (0.25%) Slurm Workload Manager
7 2 (0.25%) Virtual Machines
8 1 (0.13%) Microsoft Virtual Server
8 1 (0.13%) NFS
8 1 (0.13%) Virtual Desktop
8 1 (0.13%) Virtual Servers
8 1 (0.13%) XenDesktop
Systems Management
1 29 (3.64%) Microsoft Intune
2 18 (2.26%) SCCM
3 12 (1.51%) Terraform
4 11 (1.38%) Ansible
4 11 (1.38%) Kubernetes
5 7 (0.88%) Grafana
6 4 (0.50%) SCOM
6 4 (0.50%) Single Sign-On
6 4 (0.50%) WSUS
7 3 (0.38%) HP ALM
7 3 (0.38%) SCSM
8 2 (0.25%) Amdocs OSS
8 2 (0.25%) Nagios
8 2 (0.25%) Prometheus
8 2 (0.25%) SCOrch
9 1 (0.13%) Jamf Pro
9 1 (0.13%) NetBackup
9 1 (0.13%) Opsgenie
9 1 (0.13%) Tivoli
9 1 (0.13%) WMI
Vendors
1 127 (15.93%) Microsoft
2 117 (14.68%) ServiceNow
3 34 (4.27%) SAP
4 33 (4.14%) Oracle
5 28 (3.51%) VMware
6 24 (3.01%) Remedy
6 24 (3.01%) Salesforce
7 13 (1.63%) Citrix
8 12 (1.51%) Zscaler
9 11 (1.38%) Adobe
9 11 (1.38%) Atlassian
9 11 (1.38%) Google
10 10 (1.25%) Cisco
11 9 (1.13%) BMC
11 9 (1.13%) Veeam
12 8 (1.00%) Red Hat
12 8 (1.00%) Splunk
12 8 (1.00%) Workday
13 7 (0.88%) Apple
13 7 (0.88%) HP
565 Service Delivery jobs in England