Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 8 April 2026, with comparisons to the same periods in the previous two years.

 6 months to
8 Apr 2026		 Same period 2025 Same period 2024
Rank 133 121 108
Rank change year-on-year -12 -13 +5
Contract jobs citing Service Delivery 803 566 797
As % of all contract jobs in England 2.05% 2.32% 2.13%
As % of the Processes & Methodologies category 2.39% 2.56% 2.46%
Number of daily rates quoted 485 356 500
10th Percentile £243 £200 £200
25th Percentile £380 £355 £350
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% -3.85%
75th Percentile £600 £600 £588
90th Percentile £688 £650 £700
UK median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -4.76%
Number of hourly rates quoted 99 66 87
10th Percentile £15.19 £11.60 £13.29
25th Percentile £16.35 £14.99 £14.16
Median hourly rate £17.69 £19.10 £14.80
Median % change year-on-year -7.38% +29.05% -43.25%
75th Percentile £36.69 £24.70 £16.85
90th Percentile £45.46 £33.13 £30.25
UK median hourly rate £17.69 £16.23 £14.80
% change year-on-year +9.00% +9.66% -44.15%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 33,535 22,134 32,375
As % of all contract IT jobs advertised in England 85.78% 90.89% 86.64%
Number of daily rates quoted 21,490 14,584 21,356
10th Percentile £313 £313 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £614 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 2,083 869 2,177
10th Percentile £15.50 £14.99 £12.92
25th Percentile £19.72 £19.00 £15.89
Median hourly rate £39.00 £32.50 £33.07
Median % change year-on-year +20.00% -1.71% -11.83%
75th Percentile £65.60 £65.00 £58.69
90th Percentile £77.50 £75.65 £70.43
UK median hourly rate £36.00 £31.51 £33.00
% change year-on-year +14.25% -4.52% -11.17%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 8 April 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 8 April 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 8 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -13 295 £515 -6.36% 167
South East +9 162 £505 +12.22% 172
North of England -18 124 £450 +6.26% 133
South West +6 93 £500 +33.33% 36
Midlands -32 87 £505 +18.82% 79
North West -11 70 £388 -6.40% 72
West Midlands -45 50 £550 +19.57% 46
Yorkshire -28 39 £450 - 44
East Midlands -16 37 £500 +53.85% 32
East of England -50 35 £425 +117.95% 40
North East -8 15 £450 -43.75% 18
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 29 (3.61%) Confluence
2 23 (2.86%) SharePoint
3 21 (2.62%) Microsoft Exchange
4 4 (0.50%) Adobe Experience Manager
5 3 (0.37%) Apache Spark
6 2 (0.25%) SAS
7 1 (0.12%) CMS
7 1 (0.12%) HCL Notes
7 1 (0.12%) LiveCycle
7 1 (0.12%) Moodle
7 1 (0.12%) nginx
7 1 (0.12%) SharePoint 2013
Applications
1 41 (5.11%) Microsoft Excel
1 41 (5.11%) Microsoft Office
2 19 (2.37%) Microsoft PowerPoint
3 6 (0.75%) MS Visio
4 5 (0.62%) Acrobat
4 5 (0.62%) Microsoft Project
5 4 (0.50%) Spreadsheet
6 3 (0.37%) Chatbot
7 2 (0.25%) Adobe After Effects
7 2 (0.25%) Adobe XD
7 2 (0.25%) InVision
7 2 (0.25%) Sketch
7 2 (0.25%) Trello
Business Applications
1 21 (2.62%) Remedy ITSM
2 10 (1.25%) SAP S/4HANA
3 6 (0.75%) Dynamics CRM
3 6 (0.75%) Maximo
3 6 (0.75%) SAP IS-U
4 5 (0.62%) ContrOCC
5 4 (0.50%) NEC Housing
6 2 (0.25%) assyst
6 2 (0.25%) NetSuite
6 2 (0.25%) Oracle Applications
6 2 (0.25%) Oracle EBS
6 2 (0.25%) Salesforce CRM
6 2 (0.25%) SAP ERP
6 2 (0.25%) Sparx Enterprise Architect
6 2 (0.25%) SystmOne
7 1 (0.12%) Alphatax
7 1 (0.12%) Dynamics GP
7 1 (0.12%) iTrent
7 1 (0.12%) SAP HCM
7 1 (0.12%) SAP Payroll
Cloud Services
1 92 (11.46%) Azure
2 87 (10.83%) Microsoft 365
3 54 (6.72%) AWS
4 43 (5.35%) Power Platform
5 29 (3.61%) SaaS
6 23 (2.86%) Entra ID
7 19 (2.37%) GCP
8 14 (1.74%) Azure DevOps
9 12 (1.49%) SuccessFactors
10 11 (1.37%) PaaS
10 11 (1.37%) Power Automate
11 8 (1.00%) Dynamics 365
11 8 (1.00%) Google Workspace
11 8 (1.00%) OCI
11 8 (1.00%) Virtual Private Cloud
12 7 (0.87%) IaaS
13 6 (0.75%) Microsoft Copilot
14 5 (0.62%) Amazon CloudWatch
14 5 (0.62%) GitHub
14 5 (0.62%) OpenShift
Communications & Networking
1 29 (3.61%) Firewall
2 26 (3.24%) VPN
3 19 (2.37%) WAN
4 17 (2.12%) TCP/IP
5 15 (1.87%) DNS
6 12 (1.49%) DHCP
6 12 (1.49%) LAN
7 10 (1.25%) Wi-Fi
8 9 (1.12%) SD-WAN
9 8 (1.00%) ATM
10 7 (0.87%) Network Security
11 6 (0.75%) Internet
11 6 (0.75%) Wireless
12 5 (0.62%) VLAN
13 4 (0.50%) BGP
13 4 (0.50%) DMZ
13 4 (0.50%) MPLS
13 4 (0.50%) PABX
14 3 (0.37%) Software-Defined Networking
14 3 (0.37%) SSL
Database & Business Intelligence
1 33 (4.11%) Power BI
2 15 (1.87%) SQL Server
3 11 (1.37%) MySQL
4 8 (1.00%) Metadata
4 8 (1.00%) Relational Database
4 8 (1.00%) Tableau
5 7 (0.87%) Data Warehouse
6 6 (0.75%) Oracle Database
7 5 (0.62%) Electronic Patient Records
7 5 (0.62%) MongoDB
7 5 (0.62%) PostgreSQL
8 4 (0.50%) Data Mining
9 3 (0.37%) Oracle Reports
9 3 (0.37%) RDBMS
9 3 (0.37%) SQL Server Integration Services
10 2 (0.25%) DTS
10 2 (0.25%) Flink
10 2 (0.25%) InfluxDB
10 2 (0.25%) SQL Server Analysis Services
10 2 (0.25%) SQL Server Reporting Services
Development Applications
1 61 (7.60%) JIRA
2 9 (1.12%) Git
3 6 (0.75%) Maven
4 5 (0.62%) GitLab
5 4 (0.50%) ScriptRunner
6 3 (0.37%) Jenkins
6 3 (0.37%) TestRail
7 2 (0.25%) Axure RP
7 2 (0.25%) CircleCI
7 2 (0.25%) Cypress.io
7 2 (0.25%) Robot Framework
7 2 (0.25%) Selenium
8 1 (0.12%) Cucumber
8 1 (0.12%) gulp
8 1 (0.12%) MSI
8 1 (0.12%) Postman
8 1 (0.12%) SQL Server Management Studio (SSMS)
8 1 (0.12%) Yeoman
General
1 318 (39.60%) Social Skills
2 147 (18.31%) Finance
3 132 (16.44%) Public Sector
4 125 (15.57%) Analytical Skills
5 35 (4.36%) Local Government
6 28 (3.49%) Organisational Skills
6 28 (3.49%) Retail
7 25 (3.11%) Banking
7 25 (3.11%) Legal
8 20 (2.49%) Influencing Skills
9 19 (2.37%) Telecoms
10 15 (1.87%) Documentation Skills
10 15 (1.87%) Marketing
10 15 (1.87%) Military
11 14 (1.74%) Inclusion and Diversity
12 13 (1.62%) Presentation Skills
13 10 (1.25%) Manufacturing
14 9 (1.12%) Billing
15 8 (1.00%) Police
16 7 (0.87%) Law
Job Titles
1 118 (14.69%) Analyst
2 116 (14.45%) Service Manager
3 89 (11.08%) Delivery Manager
4 73 (9.09%) Lead
5 70 (8.72%) Service Delivery Manager
6 68 (8.47%) Senior
7 50 (6.23%) Architect
8 41 (5.11%) IT Manager
9 29 (3.61%) Administrator
10 25 (3.11%) Consultant
10 25 (3.11%) Service Analyst
11 24 (2.99%) IT Support
11 24 (2.99%) Project Manager
12 23 (2.86%) Support Engineer
13 22 (2.74%) Developer
14 20 (2.49%) Business Analyst
15 19 (2.37%) IT Services Manager
15 19 (2.37%) Support Analyst
16 18 (2.24%) Senior Manager
17 17 (2.12%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 30 (3.74%) REST
2 14 (1.74%) Oracle Fusion
3 13 (1.62%) CSS
4 10 (1.25%) Middleware
5 8 (1.00%) HTML
6 7 (0.87%) Spring
7 6 (0.75%) .NET
7 6 (0.75%) SOAP
7 6 (0.75%) Web Services
8 5 (0.62%) AngularJS
8 5 (0.62%) XML
9 4 (0.50%) Bootstrap
9 4 (0.50%) J2EE
9 4 (0.50%) jQuery
9 4 (0.50%) Kafka
9 4 (0.50%) RESTful
9 4 (0.50%) Sass
9 4 (0.50%) Spring MVC
10 3 (0.37%) Play Framework
10 3 (0.37%) Spring Boot
Miscellaneous
1 51 (6.35%) Onboarding
2 35 (4.36%) Management Information System
3 33 (4.11%) Product Ownership
4 27 (3.36%) Virtual Team
5 26 (3.24%) Self-Motivation
6 21 (2.62%) CMDB
7 18 (2.24%) Data Centre
8 13 (1.62%) Enterprise Software
9 12 (1.49%) Analytical Mindset
9 12 (1.49%) Cloud Native
10 11 (1.37%) NHS
11 10 (1.25%) Smartphone
12 9 (1.12%) Data Protection Act
12 9 (1.12%) Driving Licence
12 9 (1.12%) Legacy Systems
13 8 (1.00%) Hybrid Cloud
13 8 (1.00%) Public Cloud
14 7 (0.87%) PKI
14 7 (0.87%) Private Cloud
14 7 (0.87%) Security Posture
Operating Systems
1 106 (13.20%) Windows
2 28 (3.49%) Linux
3 26 (3.24%) Windows Server
4 20 (2.49%) Windows 10
5 13 (1.62%) Android
6 10 (1.25%) Unix
7 9 (1.12%) Red Hat Enterprise Linux
8 8 (1.00%) Apple iOS
9 7 (0.87%) Mac OS
10 2 (0.25%) CentOS
10 2 (0.25%) VMS
11 1 (0.12%) Data ONTAP
11 1 (0.12%) Oracle Linux
11 1 (0.12%) Rocky
11 1 (0.12%) Solaris
11 1 (0.12%) Windows Server 2012
11 1 (0.12%) Windows Server 2016
11 1 (0.12%) Windows Server 2019
Processes & Methodologies
1 269 (33.50%) ITIL
2 225 (28.02%) Continuous Improvement
3 186 (23.16%) Agile
4 173 (21.54%) Service Management
5 169 (21.05%) Problem-Solving
6 159 (19.80%) ITSM
7 154 (19.18%) Stakeholder Management
8 109 (13.57%) Change Management
9 99 (12.33%) Stakeholder Engagement
10 83 (10.34%) Customer Service
11 79 (9.84%) Project Management
12 78 (9.71%) Project Delivery
13 71 (8.84%) Roadmaps
14 70 (8.72%) DevOps
15 67 (8.34%) Decision-Making
16 63 (7.85%) Incident Management
17 60 (7.47%) Service Design
18 57 (7.10%) Cybersecurity
19 51 (6.35%) Migration
20 49 (6.10%) Problem Management
Programming Languages
1 39 (4.86%) PowerShell
1 39 (4.86%) SQL
2 32 (3.99%) Python
3 27 (3.36%) Java
4 23 (2.86%) JavaScript
5 7 (0.87%) Bash
6 5 (0.62%) C#
6 5 (0.62%) Kotlin
6 5 (0.62%) Shell Script
7 4 (0.50%) Scala
8 3 (0.37%) Bicep
8 3 (0.37%) Groovy
8 3 (0.37%) Perl
9 2 (0.25%) C++
9 2 (0.25%) Go
9 2 (0.25%) T-SQL
10 1 (0.12%) ABAP
10 1 (0.12%) Apex Code
10 1 (0.12%) TypeScript
10 1 (0.12%) VB.NET
Qualifications
1 239 (29.76%) Security Cleared
2 191 (23.79%) SC Cleared
3 72 (8.97%) Degree
4 52 (6.48%) DV Cleared
5 31 (3.86%) ITIL Certification
6 21 (2.62%) PMP
7 19 (2.37%) PMI Certification
8 15 (1.87%) PRINCE2 Practitioner
9 13 (1.62%) BPSS Clearance
9 13 (1.62%) Microsoft Certification
10 12 (1.49%) Azure Certification
10 12 (1.49%) ITIL Foundation Certificate
11 11 (1.37%) DBS Check
12 9 (1.12%) Master's Degree
13 8 (1.00%) Computer Science Degree
14 7 (0.87%) ISTQB
15 6 (0.75%) Cisco Certification
15 6 (0.75%) CISSP
15 6 (0.75%) MOS
16 5 (0.62%) CCNA
Quality Assurance & Compliance
1 76 (9.46%) SLA
2 28 (3.49%) GDPR
3 24 (2.99%) Data Quality
4 19 (2.37%) QA
5 15 (1.87%) ISO/IEC 27001
6 12 (1.49%) PMO
7 11 (1.37%) Accessibility
8 10 (1.25%) ISO/IEC 20000
9 9 (1.12%) GRC
9 9 (1.12%) NCSC
10 7 (0.87%) Cyber Essentials
11 5 (0.62%) Actionable Recommendations
11 5 (0.62%) Sarbanes-Oxley
12 4 (0.50%) COBIT
12 4 (0.50%) PCI DSS
13 3 (0.37%) Government Security Classifications
13 3 (0.37%) NIST
13 3 (0.37%) WCAG
14 2 (0.25%) ITGC
14 2 (0.25%) P3O
System Software
1 54 (6.72%) Active Directory
2 16 (1.99%) VMware Infrastructure
3 7 (0.87%) Hyper-V
4 5 (0.62%) Docker
4 5 (0.62%) VMware NSX
5 4 (0.50%) vSphere
6 2 (0.25%) Slurm Workload Manager
6 2 (0.25%) Virtual Machines
7 1 (0.12%) Microsoft Virtual Server
7 1 (0.12%) NFS
7 1 (0.12%) Virtual Desktop
7 1 (0.12%) Virtual Servers
7 1 (0.12%) XenDesktop
Systems Management
1 29 (3.61%) Microsoft Intune
2 18 (2.24%) SCCM
3 11 (1.37%) Ansible
3 11 (1.37%) Terraform
4 8 (1.00%) Kubernetes
5 7 (0.87%) Grafana
6 4 (0.50%) SCOM
6 4 (0.50%) Single Sign-On
6 4 (0.50%) WSUS
7 3 (0.37%) HP ALM
7 3 (0.37%) SCSM
8 2 (0.25%) Amdocs OSS
8 2 (0.25%) Nagios
8 2 (0.25%) Prometheus
8 2 (0.25%) SCOrch
9 1 (0.12%) Jamf Pro
9 1 (0.12%) NetBackup
9 1 (0.12%) Opsgenie
9 1 (0.12%) Tivoli
9 1 (0.12%) WMI
Vendors
1 128 (15.94%) Microsoft
2 114 (14.20%) ServiceNow
3 37 (4.61%) SAP
4 35 (4.36%) Oracle
5 28 (3.49%) VMware
6 24 (2.99%) Remedy
6 24 (2.99%) Salesforce
7 14 (1.74%) Citrix
8 12 (1.49%) Zscaler
9 11 (1.37%) Atlassian
9 11 (1.37%) Google
10 10 (1.25%) Adobe
10 10 (1.25%) Cisco
11 9 (1.12%) BMC
11 9 (1.12%) Veeam
12 8 (1.00%) Red Hat
13 7 (0.87%) Apple
13 7 (0.87%) HP
13 7 (0.87%) Splunk
14 6 (0.75%) Workday
565 Service Delivery jobs in England