Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 14 April 2026, with comparisons to the same periods in the previous two years.

 6 months to
14 Apr 2026		 Same period 2025 Same period 2024
Rank 131 117 108
Rank change year-on-year -14 -9 +5
Contract jobs citing Service Delivery 787 579 776
As % of all contract jobs in England 2.01% 2.37% 2.09%
As % of the Processes & Methodologies category 2.36% 2.61% 2.42%
Number of daily rates quoted 478 363 479
10th Percentile £243 £202 £200
25th Percentile £400 £356 £350
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% -4.76%
75th Percentile £600 £600 £588
90th Percentile £688 £660 £700
UK median daily rate £500 £474 £500
% change year-on-year +5.49% -5.20% -4.76%
Number of hourly rates quoted 93 69 89
10th Percentile £15.02 £11.60 £13.29
25th Percentile £16.35 £14.99 £14.16
Median hourly rate £17.69 £16.23 £14.80
Median % change year-on-year +9.00% +9.66% -42.32%
75th Percentile £42.38 £24.50 £16.85
90th Percentile £45.46 £32.75 £30.25
UK median hourly rate £17.69 £16.23 £14.80
% change year-on-year +9.00% +9.66% -43.25%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 33,405 22,176 32,104
As % of all contract IT jobs advertised in England 85.48% 90.94% 86.64%
Number of daily rates quoted 21,387 14,594 21,148
10th Percentile £313 £313 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £613 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 2,074 880 2,191
10th Percentile £15.41 £14.84 £12.84
25th Percentile £20.00 £18.51 £15.76
Median hourly rate £41.00 £31.88 £34.00
Median % change year-on-year +28.61% -6.24% -9.33%
75th Percentile £66.25 £64.50 £58.69
90th Percentile £78.75 £75.28 £71.75
UK median hourly rate £37.00 £30.79 £33.07
% change year-on-year +20.16% -6.87% -8.79%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 14 April 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 14 April 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 14 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -24 292 £515 -1.90% 153
South East +2 156 £500 +11.11% 166
North of England -25 127 £450 +6.64% 109
South West -2 89 £525 +40.00% 37
Midlands -39 85 £510 +24.47% 70
North West -15 71 £388 -8.18% 61
West Midlands -44 49 £553 +21.76% 50
Yorkshire -37 41 £450 +12.50% 40
East Midlands -21 36 £500 +53.85% 19
East of England -48 34 £425 +123.68% 38
North East -7 17 £450 -43.75% 9
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 29 (3.68%) Confluence
2 23 (2.92%) SharePoint
3 21 (2.67%) Microsoft Exchange
4 4 (0.51%) Adobe Experience Manager
5 3 (0.38%) Apache Spark
6 2 (0.25%) SAS
7 1 (0.13%) CMS
7 1 (0.13%) HCL Notes
7 1 (0.13%) LiveCycle
7 1 (0.13%) Moodle
7 1 (0.13%) nginx
7 1 (0.13%) SharePoint 2013
Applications
1 38 (4.83%) Microsoft Excel
2 37 (4.70%) Microsoft Office
3 18 (2.29%) Microsoft PowerPoint
4 6 (0.76%) MS Visio
5 5 (0.64%) Acrobat
5 5 (0.64%) Microsoft Project
6 4 (0.51%) Spreadsheet
7 3 (0.38%) Chatbot
8 2 (0.25%) Adobe After Effects
8 2 (0.25%) Adobe XD
8 2 (0.25%) InVision
8 2 (0.25%) Sketch
8 2 (0.25%) Trello
Business Applications
1 21 (2.67%) Remedy ITSM
2 9 (1.14%) SAP S/4HANA
3 6 (0.76%) Dynamics CRM
3 6 (0.76%) Maximo
3 6 (0.76%) SAP IS-U
4 5 (0.64%) ContrOCC
5 4 (0.51%) NEC Housing
6 2 (0.25%) NetSuite
6 2 (0.25%) Oracle Applications
6 2 (0.25%) Oracle EBS
6 2 (0.25%) Salesforce CRM
6 2 (0.25%) SAP ERP
6 2 (0.25%) Sparx Enterprise Architect
6 2 (0.25%) SystmOne
7 1 (0.13%) Alphatax
7 1 (0.13%) assyst
7 1 (0.13%) Dynamics GP
7 1 (0.13%) iTrent
7 1 (0.13%) SAP HCM
7 1 (0.13%) SAP Payroll
Cloud Services
1 94 (11.94%) Azure
2 87 (11.05%) Microsoft 365
3 60 (7.62%) AWS
4 44 (5.59%) Power Platform
5 31 (3.94%) SaaS
6 25 (3.18%) Entra ID
7 21 (2.67%) GCP
8 13 (1.65%) Azure DevOps
8 13 (1.65%) PaaS
9 11 (1.40%) Power Automate
10 10 (1.27%) SuccessFactors
11 9 (1.14%) IaaS
11 9 (1.14%) Virtual Private Cloud
12 8 (1.02%) Dynamics 365
12 8 (1.02%) Google Workspace
12 8 (1.02%) OCI
13 6 (0.76%) GitHub
13 6 (0.76%) Microsoft Copilot
14 5 (0.64%) Amazon CloudWatch
14 5 (0.64%) OpenShift
Communications & Networking
1 28 (3.56%) Firewall
2 25 (3.18%) VPN
3 18 (2.29%) WAN
4 16 (2.03%) TCP/IP
5 14 (1.78%) DNS
6 12 (1.52%) LAN
7 11 (1.40%) DHCP
8 9 (1.14%) SD-WAN
8 9 (1.14%) Wi-Fi
9 8 (1.02%) ATM
10 7 (0.89%) Internet
11 6 (0.76%) Network Security
11 6 (0.76%) Wireless
12 5 (0.64%) VLAN
13 4 (0.51%) DMZ
13 4 (0.51%) MPLS
14 3 (0.38%) BGP
14 3 (0.38%) SAN
14 3 (0.38%) Software-Defined Networking
15 2 (0.25%) NaaS
Database & Business Intelligence
1 34 (4.32%) Power BI
2 15 (1.91%) SQL Server
3 9 (1.14%) MySQL
4 8 (1.02%) Metadata
4 8 (1.02%) Relational Database
4 8 (1.02%) Tableau
5 7 (0.89%) Data Warehouse
6 5 (0.64%) MongoDB
6 5 (0.64%) PostgreSQL
7 4 (0.51%) Data Mining
7 4 (0.51%) NoSQL
7 4 (0.51%) Oracle Database
8 3 (0.38%) Electronic Patient Records
8 3 (0.38%) Oracle Reports
8 3 (0.38%) RDBMS
8 3 (0.38%) SQL Server Integration Services
9 2 (0.25%) Elasticsearch
9 2 (0.25%) Flink
9 2 (0.25%) Geospatial Data
9 2 (0.25%) InfluxDB
Development Applications
1 61 (7.75%) JIRA
2 10 (1.27%) Git
3 6 (0.76%) GitLab
3 6 (0.76%) Maven
4 4 (0.51%) Jenkins
4 4 (0.51%) ScriptRunner
5 3 (0.38%) TestRail
6 2 (0.25%) Axure RP
6 2 (0.25%) CircleCI
6 2 (0.25%) Cypress.io
6 2 (0.25%) Robot Framework
6 2 (0.25%) Selenium
7 1 (0.13%) Cucumber
7 1 (0.13%) gulp
7 1 (0.13%) MSI
7 1 (0.13%) Postman
7 1 (0.13%) SonarQube
7 1 (0.13%) SQL Server Management Studio (SSMS)
7 1 (0.13%) Yeoman
General
1 308 (39.14%) Social Skills
2 142 (18.04%) Finance
3 127 (16.14%) Public Sector
4 119 (15.12%) Analytical Skills
5 35 (4.45%) Local Government
6 27 (3.43%) Organisational Skills
6 27 (3.43%) Retail
7 25 (3.18%) Legal
8 24 (3.05%) Banking
9 19 (2.41%) Influencing Skills
10 17 (2.16%) Telecoms
11 14 (1.78%) Documentation Skills
11 14 (1.78%) Inclusion and Diversity
11 14 (1.78%) Military
12 13 (1.65%) Marketing
12 13 (1.65%) Presentation Skills
13 9 (1.14%) Billing
14 8 (1.02%) Manufacturing
14 8 (1.02%) Police
15 7 (0.89%) Law
Job Titles
1 115 (14.61%) Analyst
2 114 (14.49%) Service Manager
3 88 (11.18%) Delivery Manager
4 71 (9.02%) Lead
5 69 (8.77%) Service Delivery Manager
6 66 (8.39%) Senior
7 49 (6.23%) Architect
8 40 (5.08%) IT Manager
9 28 (3.56%) Administrator
10 26 (3.30%) Developer
11 25 (3.18%) Consultant
12 24 (3.05%) Service Analyst
13 23 (2.92%) IT Support
14 22 (2.80%) Project Manager
14 22 (2.80%) Support Engineer
15 20 (2.54%) Business Analyst
16 19 (2.41%) IT Services Manager
17 18 (2.29%) Senior Manager
17 18 (2.29%) Support Analyst
18 17 (2.16%) Designer
Libraries, Frameworks & Software Standards
1 32 (4.07%) REST
2 15 (1.91%) CSS
3 14 (1.78%) Oracle Fusion
4 10 (1.27%) AngularJS
4 10 (1.27%) HTML
4 10 (1.27%) Middleware
5 8 (1.02%) SOAP
6 7 (0.89%) Spring
6 7 (0.89%) XML
7 6 (0.76%) .NET
7 6 (0.76%) Web Services
8 4 (0.51%) Bootstrap
8 4 (0.51%) J2EE
8 4 (0.51%) jQuery
8 4 (0.51%) Kafka
8 4 (0.51%) RESTful
8 4 (0.51%) Sass
8 4 (0.51%) Spring MVC
9 3 (0.38%) Node.js
9 3 (0.38%) Play Framework
Miscellaneous
1 51 (6.48%) Onboarding
2 35 (4.45%) Management Information System
3 33 (4.19%) Product Ownership
4 26 (3.30%) Virtual Team
5 24 (3.05%) Self-Motivation
6 21 (2.67%) CMDB
7 17 (2.16%) Data Centre
8 16 (2.03%) Enterprise Software
9 13 (1.65%) Cloud Native
10 12 (1.52%) Analytical Mindset
11 11 (1.40%) NHS
12 9 (1.14%) Driving Licence
12 9 (1.14%) Legacy Systems
13 8 (1.02%) Data Protection Act
13 8 (1.02%) Hybrid Cloud
13 8 (1.02%) Public Cloud
13 8 (1.02%) Smartphone
14 7 (0.89%) PKI
14 7 (0.89%) Private Cloud
14 7 (0.89%) Security Posture
Operating Systems
1 103 (13.09%) Windows
2 28 (3.56%) Linux
3 26 (3.30%) Windows Server
4 19 (2.41%) Windows 10
5 14 (1.78%) Android
6 9 (1.14%) Apple iOS
6 9 (1.14%) Mac OS
6 9 (1.14%) Red Hat Enterprise Linux
7 8 (1.02%) Unix
8 2 (0.25%) CentOS
8 2 (0.25%) VMS
9 1 (0.13%) Data ONTAP
9 1 (0.13%) Oracle Linux
9 1 (0.13%) Rocky
9 1 (0.13%) Solaris
9 1 (0.13%) Windows Server 2012
9 1 (0.13%) Windows Server 2016
9 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 261 (33.16%) ITIL
2 221 (28.08%) Continuous Improvement
3 190 (24.14%) Agile
4 167 (21.22%) Service Management
5 161 (20.46%) Problem-Solving
6 153 (19.44%) ITSM
7 150 (19.06%) Stakeholder Management
8 109 (13.85%) Change Management
9 103 (13.09%) Stakeholder Engagement
10 79 (10.04%) Project Management
11 76 (9.66%) Customer Service
11 76 (9.66%) Project Delivery
12 72 (9.15%) DevOps
12 72 (9.15%) Roadmaps
13 66 (8.39%) Decision-Making
14 61 (7.75%) Incident Management
15 58 (7.37%) Service Design
16 57 (7.24%) Cybersecurity
17 53 (6.73%) Migration
18 50 (6.35%) Workflow
Programming Languages
1 42 (5.34%) SQL
2 39 (4.96%) PowerShell
3 30 (3.81%) Python
4 28 (3.56%) Java
4 28 (3.56%) JavaScript
5 7 (0.89%) Bash
6 5 (0.64%) C#
6 5 (0.64%) Kotlin
7 4 (0.51%) Scala
7 4 (0.51%) TypeScript
8 3 (0.38%) Bicep
8 3 (0.38%) Groovy
8 3 (0.38%) Perl
8 3 (0.38%) Shell Script
9 2 (0.25%) C++
9 2 (0.25%) Go
9 2 (0.25%) T-SQL
10 1 (0.13%) ABAP
10 1 (0.13%) Apex Code
10 1 (0.13%) VB.NET
Qualifications
1 238 (30.24%) Security Cleared
2 187 (23.76%) SC Cleared
3 71 (9.02%) Degree
4 51 (6.48%) DV Cleared
5 30 (3.81%) ITIL Certification
6 21 (2.67%) PMP
7 19 (2.41%) PMI Certification
8 15 (1.91%) PRINCE2 Practitioner
9 14 (1.78%) BPSS Clearance
10 12 (1.52%) Azure Certification
10 12 (1.52%) ITIL Foundation Certificate
10 12 (1.52%) Microsoft Certification
11 11 (1.40%) DBS Check
12 9 (1.14%) Master's Degree
13 8 (1.02%) Computer Science Degree
14 7 (0.89%) ISTQB
15 6 (0.76%) Cisco Certification
16 5 (0.64%) CCNA
16 5 (0.64%) CISA
16 5 (0.64%) CISSP
Quality Assurance & Compliance
1 71 (9.02%) SLA
2 27 (3.43%) GDPR
3 23 (2.92%) Data Quality
4 20 (2.54%) QA
5 15 (1.91%) ISO/IEC 27001
6 13 (1.65%) Accessibility
7 12 (1.52%) PMO
8 10 (1.27%) GRC
8 10 (1.27%) ISO/IEC 20000
9 9 (1.14%) NCSC
10 7 (0.89%) Cyber Essentials
11 5 (0.64%) Actionable Recommendations
11 5 (0.64%) Sarbanes-Oxley
11 5 (0.64%) WCAG
12 4 (0.51%) COBIT
12 4 (0.51%) PCI DSS
13 3 (0.38%) Government Security Classifications
13 3 (0.38%) NIST
14 2 (0.25%) ITGC
14 2 (0.25%) P3O
System Software
1 52 (6.61%) Active Directory
2 16 (2.03%) VMware Infrastructure
3 8 (1.02%) Docker
4 7 (0.89%) Hyper-V
5 5 (0.64%) VMware NSX
6 4 (0.51%) vSphere
7 2 (0.25%) Slurm Workload Manager
7 2 (0.25%) Virtual Machines
8 1 (0.13%) Microsoft Virtual Server
8 1 (0.13%) NFS
8 1 (0.13%) Virtual Desktop
8 1 (0.13%) Virtual Servers
8 1 (0.13%) XenDesktop
Systems Management
1 29 (3.68%) Microsoft Intune
2 18 (2.29%) SCCM
3 12 (1.52%) Terraform
4 11 (1.40%) Ansible
4 11 (1.40%) Kubernetes
5 7 (0.89%) Grafana
6 4 (0.51%) SCOM
6 4 (0.51%) Single Sign-On
6 4 (0.51%) WSUS
7 3 (0.38%) HP ALM
7 3 (0.38%) SCSM
8 2 (0.25%) Amdocs OSS
8 2 (0.25%) Nagios
8 2 (0.25%) Prometheus
8 2 (0.25%) SCOrch
9 1 (0.13%) Jamf Pro
9 1 (0.13%) NetBackup
9 1 (0.13%) Opsgenie
9 1 (0.13%) Tivoli
9 1 (0.13%) WMI
Vendors
1 126 (16.01%) Microsoft
2 116 (14.74%) ServiceNow
3 33 (4.19%) Oracle
4 32 (4.07%) SAP
5 28 (3.56%) VMware
6 24 (3.05%) Remedy
6 24 (3.05%) Salesforce
7 13 (1.65%) Citrix
8 11 (1.40%) Adobe
8 11 (1.40%) Atlassian
8 11 (1.40%) Zscaler
9 10 (1.27%) Google
10 9 (1.14%) BMC
10 9 (1.14%) Cisco
10 9 (1.14%) Veeam
11 8 (1.02%) Red Hat
11 8 (1.02%) Splunk
11 8 (1.02%) Workday
12 7 (0.89%) Apple
12 7 (0.89%) HP
527 Service Delivery jobs in England