Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 29 August 2026, with comparisons to the same periods in the previous two years.

6 months to
29 Aug 2026
Same period 2025 Same period 2024
Rank 117 103 138
Rank change year-on-year -14 +35 -12
Contract jobs citing Service Delivery 1,026 706 601
As % of all contract jobs in England 2.24% 2.54% 1.82%
As % of the Processes & Methodologies category 2.63% 2.80% 2.12%
Number of daily rates quoted 626 399 337
10th Percentile £225 £191 £212
25th Percentile £405 £348 £350
Median daily rate (50th Percentile) £511 £450 £500
Median % change year-on-year +13.61% -10.00% -2.53%
75th Percentile £600 £575 £588
90th Percentile £713 £675 £688
UK median daily rate £500 £450 £490
% change year-on-year +11.11% -8.07% -6.76%
Number of hourly rates quoted 114 106 106
10th Percentile £13.58 £13.25 £14.16
25th Percentile £16.33 £14.84 £15.00
Median hourly rate £17.87 £17.30 £16.23
Median % change year-on-year +3.29% +6.59% -13.88%
75th Percentile £21.84 £22.94 £16.85
90th Percentile £50.00 £32.88 £19.08
UK median hourly rate £17.87 £17.30 £16.23
% change year-on-year +3.29% +6.59% -14.58%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,963 25,189 28,313
As % of all contract IT jobs advertised in England 84.89% 90.78% 85.90%
Number of daily rates quoted 24,049 16,044 18,122
10th Percentile £325 £300 £313
25th Percentile £425 £404 £425
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £632 £625 £650
90th Percentile £738 £738 £753
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -3.67%
Number of hourly rates quoted 2,587 1,471 1,456
10th Percentile £14.22 £14.25 £14.16
25th Percentile £18.50 £17.87 £18.39
Median hourly rate £43.56 £25.15 £43.00
Median % change year-on-year +73.20% -41.51% +1.18%
75th Percentile £68.00 £50.00 £65.00
90th Percentile £80.00 £68.75 £75.00
UK median hourly rate £41.00 £25.15 £42.03
% change year-on-year +63.02% -40.16% +0.31%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 29 August 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 29 August 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 29 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +8 389 £525 +5.00% 700
South East +19 276 £525 +16.67% 301
North of England -74 117 £500 +24.61% 251
South West -15 101 £500 +34.05% 123
Midlands -43 83 £481 +10.50% 166
North West -75 56 £525 +16.67% 147
East of England -30 51 £425 +88.89% 98
West Midlands -40 45 £490 +21.74% 103
Yorkshire -41 45 £500 +25.00% 71
East Midlands -11 38 £450 +1.90% 64
North East -27 18 £400 - 36
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 51 (4.97%) SharePoint
2 26 (2.53%) Microsoft Exchange
3 24 (2.34%) Confluence
4 6 (0.58%) OpenStack
5 1 (0.097%) Adobe Experience Manager
5 1 (0.097%) Apache
5 1 (0.097%) Apache Spark
5 1 (0.097%) Documentum
5 1 (0.097%) Exchange Server 2013
5 1 (0.097%) JBoss
5 1 (0.097%) NetWeaver
5 1 (0.097%) nginx
5 1 (0.097%) Oracle Workflow
5 1 (0.097%) SAS
5 1 (0.097%) SharePoint Server
Applications
1 46 (4.48%) Microsoft Excel
1 46 (4.48%) Microsoft Office
2 17 (1.66%) Microsoft PowerPoint
3 8 (0.78%) Microsoft Project
4 5 (0.49%) Spreadsheet
5 3 (0.29%) Chatbot
5 3 (0.29%) MS Visio
6 1 (0.097%) LaTeX
6 1 (0.097%) Maple
Business Applications
1 23 (2.24%) Remedy ITSM
2 11 (1.07%) ContrOCC
3 7 (0.68%) Dynamics CRM
4 5 (0.49%) NEC Housing
4 5 (0.49%) Oracle Applications
4 5 (0.49%) SAP S/4HANA
5 4 (0.39%) Oracle ERP
6 3 (0.29%) Loan IQ
7 2 (0.19%) Primavera
7 2 (0.19%) SAP HCM
7 2 (0.19%) SAP PS
7 2 (0.19%) Sparx Enterprise Architect
7 2 (0.19%) SystmOne
8 1 (0.097%) Alphatax
8 1 (0.097%) Dynamics GP
8 1 (0.097%) Maximo
8 1 (0.097%) SAP Payroll
8 1 (0.097%) SAP PM
Cloud Services
1 136 (13.26%) Azure
2 126 (12.28%) Microsoft 365
3 71 (6.92%) AWS
4 68 (6.63%) Entra ID
5 53 (5.17%) Power Platform
6 28 (2.73%) SaaS
7 24 (2.34%) Azure DevOps
8 20 (1.95%) SuccessFactors
9 18 (1.75%) GCP
10 16 (1.56%) PaaS
11 15 (1.46%) IaaS
11 15 (1.46%) OCI
12 14 (1.36%) Serverless
13 13 (1.27%) Microsoft Copilot
14 12 (1.17%) GitHub
14 12 (1.17%) Microsoft Purview
15 10 (0.97%) Dynamics 365
15 10 (0.97%) OneDrive
16 9 (0.88%) Azure Functions
16 9 (0.88%) PowerApps
Communications & Networking
1 40 (3.90%) VPN
2 37 (3.61%) Firewall
3 36 (3.51%) DNS
4 26 (2.53%) WAN
5 23 (2.24%) LAN
5 23 (2.24%) Network Security
6 20 (1.95%) DHCP
7 15 (1.46%) TCP/IP
8 14 (1.36%) 5G
8 14 (1.36%) Diameter Protocol
8 14 (1.36%) Wi-Fi
9 12 (1.17%) SD-WAN
9 12 (1.17%) Wireless
10 11 (1.07%) MPLS
11 10 (0.97%) SAN
11 10 (0.97%) VLAN
12 9 (0.88%) DMZ
12 9 (0.88%) Internet
13 8 (0.78%) 4G
13 8 (0.78%) ATM
Database & Business Intelligence
1 39 (3.80%) Power BI
2 18 (1.75%) SQL Server
3 13 (1.27%) MySQL
4 6 (0.58%) Data Warehouse
4 6 (0.58%) Oracle Reports
4 6 (0.58%) Tableau
5 5 (0.49%) MongoDB
6 4 (0.39%) Metadata
7 3 (0.29%) Amazon Redshift
7 3 (0.29%) Data Mining
7 3 (0.29%) DocumentDB
7 3 (0.29%) GIS
7 3 (0.29%) NoSQL
7 3 (0.29%) Oracle BI Publisher
7 3 (0.29%) Pentaho
7 3 (0.29%) PostgreSQL
8 2 (0.19%) Amazon Athena
8 2 (0.19%) Db2
8 2 (0.19%) Oracle Database
8 2 (0.19%) SQL Server Integration Services
Development Applications
1 52 (5.07%) JIRA
2 12 (1.17%) Git
2 12 (1.17%) GitLab
3 7 (0.68%) Jenkins
4 4 (0.39%) Chocolatey
4 4 (0.39%) ScriptRunner
5 3 (0.29%) Eclipse
6 1 (0.097%) Atlassian Bamboo
6 1 (0.097%) Bitbucket
6 1 (0.097%) Maven
6 1 (0.097%) MSI
6 1 (0.097%) Robot Framework
6 1 (0.097%) Snyk
6 1 (0.097%) SonarQube
6 1 (0.097%) SQL Server Management Studio (SSMS)
General
1 391 (38.11%) Social Skills
2 197 (19.20%) Public Sector
3 185 (18.03%) Analytical Skills
4 159 (15.50%) Finance
5 73 (7.12%) Organisational Skills
6 65 (6.34%) Local Government
7 42 (4.09%) Telecoms
8 37 (3.61%) Influencing Skills
9 32 (3.12%) Banking
10 30 (2.92%) Military
11 29 (2.83%) Retail
12 23 (2.24%) Legal
13 22 (2.14%) Inclusion and Diversity
14 18 (1.75%) Documentation Skills
15 10 (0.97%) Law
16 9 (0.88%) Front Office
17 7 (0.68%) Investment Banking
17 7 (0.68%) Manufacturing
17 7 (0.68%) Presentation Skills
18 6 (0.58%) Police
Job Titles
1 118 (11.50%) Service Manager
2 113 (11.01%) Analyst
3 90 (8.77%) Delivery Manager
4 83 (8.09%) Lead
4 83 (8.09%) Senior
5 68 (6.63%) Service Delivery Manager
6 58 (5.65%) Support Engineer
7 54 (5.26%) Architect
8 51 (4.97%) IT Manager
9 42 (4.09%) IT Support
10 35 (3.41%) Service Analyst
11 33 (3.22%) Developer
12 32 (3.12%) Consultant
13 30 (2.92%) Infrastructure Engineer
13 30 (2.92%) Project Manager
14 28 (2.73%) IT Engineer
15 27 (2.63%) Administrator
16 24 (2.34%) IT Services Manager
17 23 (2.24%) Change Manager
17 23 (2.24%) IT Analyst
Libraries, Frameworks & Software Standards
1 33 (3.22%) REST
2 29 (2.83%) Terraform
3 11 (1.07%) Oracle Fusion
3 11 (1.07%) SOAP
4 10 (0.97%) AngularJS
5 6 (0.58%) CSS
5 6 (0.58%) Handlebars
5 6 (0.58%) Node.js
5 6 (0.58%) Web Services
5 6 (0.58%) XML
6 5 (0.49%) Elastic Stack
6 5 (0.49%) Express.js
6 5 (0.49%) Jest
6 5 (0.49%) Kafka
6 5 (0.49%) Middleware
7 4 (0.39%) .NET
7 4 (0.39%) HTML
7 4 (0.39%) Microsoft Graph
7 4 (0.39%) OAuth
8 3 (0.29%) ARM Templates
Miscellaneous
1 105 (10.23%) Onboarding
2 39 (3.80%) Product Ownership
3 36 (3.51%) Management Information System
4 25 (2.44%) CMDB
5 24 (2.34%) Self-Motivation
6 21 (2.05%) Enterprise Software
6 21 (2.05%) Security Posture
7 19 (1.85%) Cloud Native
8 18 (1.75%) Data Protection Act
9 16 (1.56%) Data Centre
10 15 (1.46%) Operational Technology
11 14 (1.36%) Virtual Team
12 13 (1.27%) Analytical Mindset
12 13 (1.27%) Video Conferencing
13 12 (1.17%) Cyber Threat
14 11 (1.07%) NHS
15 10 (0.97%) Cloud Security Posture
15 10 (0.97%) Hybrid Cloud
15 10 (0.97%) Security Operations Centre
16 8 (0.78%) Data Structures
Operating Systems
1 160 (15.59%) Windows
2 38 (3.70%) Linux
3 34 (3.31%) Windows Server
4 29 (2.83%) Windows 10
5 24 (2.34%) Android
6 21 (2.05%) Mac OS
7 14 (1.36%) Apple iOS
8 12 (1.17%) Windows Server 2019
9 10 (0.97%) Unix
10 6 (0.58%) Red Hat Enterprise Linux
11 2 (0.19%) Solaris
11 2 (0.19%) VMS
12 1 (0.097%) AIX
12 1 (0.097%) OpenVMS
12 1 (0.097%) Oracle Linux
12 1 (0.097%) SUSE
12 1 (0.097%) Windows 7
12 1 (0.097%) Windows Server 2008
12 1 (0.097%) Windows Server 2012
12 1 (0.097%) Windows Server 2016
Processes & Methodologies
1 336 (32.75%) ITIL
2 322 (31.38%) Continuous Improvement
3 291 (28.36%) Service Management
4 263 (25.63%) ITSM
5 248 (24.17%) Stakeholder Management
6 242 (23.59%) Problem-Solving
7 211 (20.57%) Agile
8 145 (14.13%) Change Management
8 145 (14.13%) Stakeholder Engagement
9 107 (10.43%) Decision-Making
10 100 (9.75%) Customer Service
11 95 (9.26%) Roadmaps
12 90 (8.77%) Incident Management
13 81 (7.89%) Cybersecurity
14 77 (7.50%) Project Delivery
15 75 (7.31%) AI
16 73 (7.12%) DevOps
16 73 (7.12%) Technical Leadership
17 72 (7.02%) Project Management
18 66 (6.43%) Analytics
Programming Languages
1 44 (4.29%) Python
2 43 (4.19%) PowerShell
3 41 (4.00%) SQL
4 26 (2.53%) JavaScript
5 20 (1.95%) Bash
6 12 (1.17%) Java
7 8 (0.78%) C#
8 6 (0.58%) Groovy
8 6 (0.58%) TypeScript
9 5 (0.49%) Bicep
9 5 (0.49%) Kotlin
10 4 (0.39%) Perl
11 3 (0.29%) ABAP
11 3 (0.29%) Scala
11 3 (0.29%) Shell Script
12 2 (0.19%) R
13 1 (0.097%) ActionScript
13 1 (0.097%) ActionScript 2.0
13 1 (0.097%) T-SQL
13 1 (0.097%) VBA
Qualifications
1 297 (28.95%) Security Cleared
2 191 (18.62%) SC Cleared
3 93 (9.06%) DV Cleared
4 67 (6.53%) Degree
5 34 (3.31%) PMP
6 31 (3.02%) ITIL Certification
7 30 (2.92%) PMI Certification
8 20 (1.95%) BPSS Clearance
9 18 (1.75%) Computer Science Degree
10 16 (1.56%) Azure Certification
10 16 (1.56%) CISSP
10 16 (1.56%) ITIL Foundation Certificate
10 16 (1.56%) Microsoft Certification
11 10 (0.97%) DBS Check
12 8 (0.78%) AWS Certification
12 8 (0.78%) CISM
12 8 (0.78%) Master's Degree
13 7 (0.68%) Cisco Certification
13 7 (0.68%) Network+ Certification
14 6 (0.58%) HNC
Quality Assurance & Compliance
1 76 (7.41%) SLA
2 40 (3.90%) QA
3 34 (3.31%) Data Quality
4 31 (3.02%) GRC
5 29 (2.83%) ISO/IEC 27001
6 27 (2.63%) GDPR
7 24 (2.34%) Accessibility
8 20 (1.95%) PMO
9 18 (1.75%) ISO/IEC 20000
9 18 (1.75%) NIST
10 16 (1.56%) Cyber Essentials
11 14 (1.36%) NCSC
12 11 (1.07%) ISO 9001
13 8 (0.78%) Cyber Essentials PLUS
14 6 (0.58%) WCAG
15 5 (0.49%) PCI DSS
16 4 (0.39%) Actionable Recommendations
17 3 (0.29%) Government Security Classifications
17 3 (0.29%) Sarbanes-Oxley
18 2 (0.19%) ISO 22301
System Software
1 91 (8.87%) Active Directory
2 44 (4.29%) VMware Infrastructure
3 16 (1.56%) VMware ESXi
4 13 (1.27%) Virtual Desktop
4 13 (1.27%) vSphere
5 11 (1.07%) Docker
5 11 (1.07%) Hyper-V
6 3 (0.29%) Virtual Machines
6 3 (0.29%) VMware NSX
7 2 (0.19%) ACF2
7 2 (0.19%) OpenAM
7 2 (0.19%) RACF
8 1 (0.097%) Firmware
8 1 (0.097%) Slurm Workload Manager
8 1 (0.097%) UAG
Systems Management
1 42 (4.09%) Microsoft Intune
2 28 (2.73%) SCCM
3 23 (2.24%) Kubernetes
4 14 (1.36%) Ansible
4 14 (1.36%) vCenter Server
5 13 (1.27%) SCOM
6 7 (0.68%) Single Sign-On
7 6 (0.58%) FortiGate
7 6 (0.58%) WSUS
8 4 (0.39%) Nessus
9 3 (0.29%) Active Directory Federation Services
9 3 (0.29%) Istio
9 3 (0.29%) Jamf Pro
9 3 (0.29%) NetBackup
9 3 (0.29%) Progress Chef
9 3 (0.29%) Puppet
9 3 (0.29%) SCSM
10 2 (0.19%) Grafana
10 2 (0.19%) Prometheus
11 1 (0.097%) Amdocs OSS
Vendors
1 212 (20.66%) Microsoft
2 189 (18.42%) ServiceNow
3 55 (5.36%) VMware
4 35 (3.41%) SAP
5 34 (3.31%) Oracle
6 26 (2.53%) Remedy
7 24 (2.34%) Cisco
8 14 (1.36%) Citrix
8 14 (1.36%) SolarWinds
9 13 (1.27%) Google
10 12 (1.17%) BMC
11 11 (1.07%) Apple
11 11 (1.07%) Dynatrace
12 10 (0.97%) Zscaler
13 9 (0.88%) Ericsson
13 9 (0.88%) NEC
13 9 (0.88%) Nokia
13 9 (0.88%) Workday
14 8 (0.78%) Atlassian
14 8 (0.78%) BT