Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 5 June 2026, with comparisons to the same periods in the previous two years.

 6 months to
5 Jun 2026		 Same period 2025 Same period 2024
Rank 140 106 106
Rank change year-on-year -34 0 +20
Contract jobs citing Service Delivery 790 603 744
As % of all contract jobs in England 1.88% 2.50% 2.02%
As % of the Processes & Methodologies category 2.21% 2.74% 2.36%
Number of daily rates quoted 486 348 444
10th Percentile £239 £200 £200
25th Percentile £413 £350 £300
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -9.52%
75th Percentile £600 £556 £575
90th Percentile £688 £660 £688
UK median daily rate £500 £450 £453
% change year-on-year +11.11% -0.55% -13.81%
Number of hourly rates quoted 95 91 112
10th Percentile £13.71 £13.00 £14.00
25th Percentile £16.35 £14.92 £14.16
Median hourly rate £17.87 £16.23 £15.00
Median % change year-on-year +10.10% +8.20% -21.05%
75th Percentile £21.44 £23.75 £16.85
90th Percentile £42.38 £31.00 £26.62
UK median hourly rate £17.87 £16.23 £15.00
% change year-on-year +10.10% +8.20% -21.05%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 35,679 21,999 31,507
As % of all contract IT jobs advertised in England 85.05% 91.35% 85.64%
Number of daily rates quoted 22,608 14,249 20,517
10th Percentile £325 £304 £300
25th Percentile £413 £409 £413
Median daily rate (50th Percentile) £515 £520 £525
Median % change year-on-year -0.96% -0.95% -4.55%
75th Percentile £623 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £513 £510 £525
% change year-on-year +0.49% -2.86% -4.55%
Number of hourly rates quoted 2,238 979 2,317
10th Percentile £15.25 £14.20 £12.83
25th Percentile £20.76 £18.10 £16.00
Median hourly rate £47.50 £28.50 £37.50
Median % change year-on-year +66.67% -24.00% +1.35%
75th Percentile £68.00 £59.60 £61.30
90th Percentile £81.93 £75.00 £72.50
UK median hourly rate £43.96 £27.53 £36.50
% change year-on-year +59.68% -24.58% +1.39%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 5 June 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 5 June 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 5 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London +11 327 £525 +5.00% 234
South East -8 171 £500 +14.61% 183
Midlands -18 94 £500 +14.86% 89
North of England -75 85 £450 +12.50% 148
South West -20 69 £475 +28.38% 71
East Midlands -7 49 £500 +40.45% 31
West Midlands -40 45 £505 +12.22% 58
Yorkshire -37 43 £450 +12.50% 50
East of England -52 37 £425 +112.50% 48
North West -55 35 £350 -15.46% 86
North East -25 9 £425 - 13
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 25 (3.16%) Confluence
2 23 (2.91%) SharePoint
3 20 (2.53%) Microsoft Exchange
4 6 (0.76%) OpenStack
5 4 (0.51%) Adobe Experience Manager
6 2 (0.25%) Apache Spark
6 2 (0.25%) SAS
7 1 (0.13%) Documentum
7 1 (0.13%) LiveCycle
7 1 (0.13%) NetWeaver
7 1 (0.13%) nginx
Applications
1 36 (4.56%) Microsoft Excel
2 29 (3.67%) Microsoft Office
3 15 (1.90%) Microsoft PowerPoint
4 5 (0.63%) MS Visio
5 4 (0.51%) Acrobat
6 3 (0.38%) Chatbot
6 3 (0.38%) Microsoft Project
6 3 (0.38%) Spreadsheet
Business Applications
1 23 (2.91%) Remedy ITSM
2 10 (1.27%) SAP S/4HANA
3 8 (1.01%) Dynamics CRM
4 6 (0.76%) ContrOCC
4 6 (0.76%) SAP IS-U
5 4 (0.51%) Maximo
6 3 (0.38%) NEC Housing
6 3 (0.38%) Oracle ERP
7 2 (0.25%) Oracle Applications
7 2 (0.25%) Primavera
7 2 (0.25%) SAP PS
7 2 (0.25%) Sparx Enterprise Architect
8 1 (0.13%) Alphatax
8 1 (0.13%) Dynamics GP
8 1 (0.13%) Salesforce CRM
8 1 (0.13%) SAP ERP
8 1 (0.13%) SAP HCM
8 1 (0.13%) SAP Payroll
8 1 (0.13%) SystmOne
8 1 (0.13%) Unit4 Business World
Cloud Services
1 107 (13.54%) Azure
2 93 (11.77%) Microsoft 365
3 68 (8.61%) AWS
4 41 (5.19%) Power Platform
5 30 (3.80%) Entra ID
6 28 (3.54%) GCP
7 25 (3.16%) SaaS
8 24 (3.04%) SuccessFactors
9 16 (2.03%) Azure DevOps
10 13 (1.65%) PaaS
11 12 (1.52%) OCI
12 11 (1.39%) Google Workspace
13 10 (1.27%) IaaS
14 9 (1.14%) Virtual Private Cloud
15 8 (1.01%) Dynamics 365
16 7 (0.89%) GitHub
16 7 (0.89%) Microsoft Copilot
16 7 (0.89%) OneDrive
17 6 (0.76%) Amazon S3
17 6 (0.76%) Microsoft Purview
Communications & Networking
1 25 (3.16%) Firewall
2 23 (2.91%) VPN
3 21 (2.66%) WAN
4 17 (2.15%) TCP/IP
5 13 (1.65%) LAN
5 13 (1.65%) SD-WAN
6 12 (1.52%) Network Security
7 11 (1.39%) DNS
8 9 (1.14%) MPLS
8 9 (1.14%) Wi-Fi
9 8 (1.01%) ATM
9 8 (1.01%) Diameter Protocol
9 8 (1.01%) DMZ
9 8 (1.01%) Internet
9 8 (1.01%) VoLTE
9 8 (1.01%) VoWiFi
9 8 (1.01%) Wireless
10 7 (0.89%) DHCP
10 7 (0.89%) Radio Access Network
11 6 (0.76%) LTE
Database & Business Intelligence
1 31 (3.92%) Power BI
2 19 (2.41%) SQL Server
3 18 (2.28%) MySQL
4 6 (0.76%) MongoDB
5 5 (0.63%) Data Warehouse
5 5 (0.63%) Oracle Database
5 5 (0.63%) Oracle Reports
5 5 (0.63%) PostgreSQL
5 5 (0.63%) Relational Database
5 5 (0.63%) Tableau
6 4 (0.51%) Data Mining
6 4 (0.51%) NoSQL
7 3 (0.38%) Amazon Redshift
7 3 (0.38%) Pentaho
7 3 (0.38%) SQL Server Integration Services
8 2 (0.25%) DTS
8 2 (0.25%) InfluxDB
8 2 (0.25%) Oracle BI Publisher
8 2 (0.25%) SQL Server Analysis Services
8 2 (0.25%) SQL Server Reporting Services
Development Applications
1 48 (6.08%) JIRA
2 18 (2.28%) Git
3 12 (1.52%) GitLab
4 7 (0.89%) Jenkins
5 5 (0.63%) Maven
6 4 (0.51%) ScriptRunner
7 3 (0.38%) Eclipse
8 2 (0.25%) CircleCI
8 2 (0.25%) Robot Framework
8 2 (0.25%) TestRail
9 1 (0.13%) Cucumber
9 1 (0.13%) Cypress.io
9 1 (0.13%) MSI
9 1 (0.13%) Postman
9 1 (0.13%) Selenium
9 1 (0.13%) SonarQube
9 1 (0.13%) SQL Server Management Studio (SSMS)
General
1 277 (35.06%) Social Skills
2 135 (17.09%) Finance
3 134 (16.96%) Public Sector
4 127 (16.08%) Analytical Skills
5 45 (5.70%) Local Government
6 35 (4.43%) Organisational Skills
7 29 (3.67%) Banking
8 26 (3.29%) Legal
9 22 (2.78%) Retail
10 18 (2.28%) Documentation Skills
10 18 (2.28%) Telecoms
11 13 (1.65%) Influencing Skills
12 12 (1.52%) Military
12 12 (1.52%) Presentation Skills
13 11 (1.39%) Investment Banking
13 11 (1.39%) Police
14 10 (1.27%) Inclusion and Diversity
15 8 (1.01%) Fire and Rescue
15 8 (1.01%) Front Office
15 8 (1.01%) Law
Job Titles
1 116 (14.68%) Service Manager
2 106 (13.42%) Analyst
3 95 (12.03%) Delivery Manager
4 72 (9.11%) Service Delivery Manager
5 59 (7.47%) Senior
6 55 (6.96%) Lead
7 51 (6.46%) Architect
8 47 (5.95%) IT Manager
9 31 (3.92%) Developer
10 29 (3.67%) IT Support
11 28 (3.54%) Support Engineer
12 26 (3.29%) Consultant
13 24 (3.04%) Project Manager
14 23 (2.91%) IT Analyst
15 20 (2.53%) IT Services Manager
15 20 (2.53%) Senior Manager
16 19 (2.41%) Administrator
16 19 (2.41%) Service Analyst
17 18 (2.28%) 2nd Line Support
18 17 (2.15%) Business Analyst
Libraries, Frameworks & Software Standards
1 33 (4.18%) REST
2 13 (1.65%) Oracle Fusion
3 12 (1.52%) SOAP
4 11 (1.39%) AngularJS
4 11 (1.39%) CSS
5 9 (1.14%) Middleware
5 9 (1.14%) XML
6 8 (1.01%) Web Services
7 7 (0.89%) Spring
8 5 (0.63%) HTML
8 5 (0.63%) Kafka
9 4 (0.51%) .NET
9 4 (0.51%) Bootstrap
9 4 (0.51%) J2EE
9 4 (0.51%) jQuery
9 4 (0.51%) Microsoft Graph
9 4 (0.51%) Node.js
9 4 (0.51%) Sass
9 4 (0.51%) Spring MVC
10 3 (0.38%) JSON
Miscellaneous
1 54 (6.84%) Onboarding
2 29 (3.67%) Product Ownership
3 24 (3.04%) CMDB
4 17 (2.15%) Cloud Native
4 17 (2.15%) Management Information System
5 15 (1.90%) Data Centre
5 15 (1.90%) Enterprise Software
5 15 (1.90%) Self-Motivation
6 13 (1.65%) Virtual Team
7 12 (1.52%) Analytical Mindset
7 12 (1.52%) Data Protection Act
8 11 (1.39%) Security Posture
9 10 (1.27%) Driving Licence
9 10 (1.27%) NHS
10 9 (1.14%) Mobile Payment
10 9 (1.14%) Public Cloud
11 7 (0.89%) Cloud Security Posture
11 7 (0.89%) Data Structures
11 7 (0.89%) Legacy Systems
11 7 (0.89%) Private Cloud
Operating Systems
1 111 (14.05%) Windows
2 33 (4.18%) Linux
3 26 (3.29%) Android
4 23 (2.91%) Windows 10
5 17 (2.15%) Windows Server
6 15 (1.90%) Apple iOS
7 14 (1.77%) Unix
8 10 (1.27%) Mac OS
9 4 (0.51%) Red Hat Enterprise Linux
10 3 (0.38%) Windows Server 2019
11 2 (0.25%) VMS
11 2 (0.25%) Windows Server 2016
12 1 (0.13%) CentOS
12 1 (0.13%) Oracle Linux
12 1 (0.13%) Rocky
12 1 (0.13%) Solaris
12 1 (0.13%) Windows Server 2012
Processes & Methodologies
1 246 (31.14%) ITIL
2 204 (25.82%) Continuous Improvement
3 173 (21.90%) Agile
4 170 (21.52%) ITSM
4 170 (21.52%) Service Management
5 169 (21.39%) Problem-Solving
5 169 (21.39%) Stakeholder Management
6 88 (11.14%) Change Management
7 79 (10.00%) Stakeholder Engagement
8 66 (8.35%) Incident Management
8 66 (8.35%) Project Delivery
9 64 (8.10%) Roadmaps
10 63 (7.97%) Project Management
11 59 (7.47%) Customer Service
11 59 (7.47%) Decision-Making
12 51 (6.46%) DevOps
12 51 (6.46%) Migration
13 49 (6.20%) AI
13 49 (6.20%) Cybersecurity
13 49 (6.20%) Problem Management
Programming Languages
1 41 (5.19%) SQL
2 32 (4.05%) JavaScript
3 29 (3.67%) PowerShell
4 27 (3.42%) Java
5 25 (3.16%) Python
6 8 (1.01%) C#
7 5 (0.63%) Groovy
7 5 (0.63%) Kotlin
8 4 (0.51%) TypeScript
9 3 (0.38%) ABAP
9 3 (0.38%) Bash
9 3 (0.38%) Shell Script
10 2 (0.25%) Bicep
10 2 (0.25%) C++
10 2 (0.25%) Go
10 2 (0.25%) T-SQL
11 1 (0.13%) Apex Code
11 1 (0.13%) PL/SQL
11 1 (0.13%) Scala
11 1 (0.13%) VB.NET
Qualifications
1 221 (27.97%) Security Cleared
2 154 (19.49%) SC Cleared
3 60 (7.59%) DV Cleared
4 41 (5.19%) Degree
5 30 (3.80%) ITIL Certification
6 22 (2.78%) PMP
7 18 (2.28%) PMI Certification
8 11 (1.39%) Azure Certification
8 11 (1.39%) CISSP
8 11 (1.39%) DBS Check
8 11 (1.39%) Microsoft Certification
9 10 (1.27%) Master's Degree
10 9 (1.14%) BPSS Clearance
10 9 (1.14%) ITIL Foundation Certificate
11 8 (1.01%) Computer Science Degree
12 7 (0.89%) CISA
12 7 (0.89%) ISTQB
13 6 (0.76%) AWS Certification
13 6 (0.76%) NVQ Level 3
14 5 (0.63%) OSCP
Quality Assurance & Compliance
1 64 (8.10%) SLA
2 26 (3.29%) GDPR
3 21 (2.66%) QA
4 19 (2.41%) Data Quality
5 16 (2.03%) GRC
6 15 (1.90%) Accessibility
6 15 (1.90%) ISO/IEC 27001
7 11 (1.39%) NCSC
8 10 (1.27%) ISO/IEC 20000
8 10 (1.27%) PMO
9 9 (1.14%) NIST
10 7 (0.89%) PCI DSS
11 6 (0.76%) Cyber Essentials
12 5 (0.63%) Actionable Recommendations
12 5 (0.63%) Sarbanes-Oxley
12 5 (0.63%) WCAG
13 3 (0.38%) COBIT
13 3 (0.38%) Government Security Classifications
14 2 (0.25%) Cyber Essentials PLUS
14 2 (0.25%) NIST 800
System Software
1 47 (5.95%) Active Directory
2 16 (2.03%) VMware Infrastructure
3 8 (1.01%) Docker
4 7 (0.89%) Hyper-V
5 4 (0.51%) vSphere
6 3 (0.38%) VMware NSX
7 2 (0.25%) VMware ESXi
8 1 (0.13%) Microsoft Virtual Server
8 1 (0.13%) Slurm Workload Manager
8 1 (0.13%) UAG
8 1 (0.13%) Virtual Desktop
8 1 (0.13%) Virtual Servers
8 1 (0.13%) XenDesktop
Systems Management
1 28 (3.54%) Microsoft Intune
2 18 (2.28%) Kubernetes
3 17 (2.15%) SCCM
4 13 (1.65%) Terraform
5 8 (1.01%) Ansible
6 7 (0.89%) WSUS
7 6 (0.76%) Grafana
8 4 (0.51%) SCOM
9 3 (0.38%) FortiGate
9 3 (0.38%) SCSM
10 2 (0.25%) Amdocs OSS
10 2 (0.25%) HP ALM
10 2 (0.25%) Jamf Pro
10 2 (0.25%) Prometheus
10 2 (0.25%) vCenter Server
11 1 (0.13%) Active Directory Federation Services
11 1 (0.13%) Autotask
11 1 (0.13%) Cisco CUCM
11 1 (0.13%) Single Sign-On
11 1 (0.13%) WMI
Vendors
1 134 (16.96%) Microsoft
1 134 (16.96%) ServiceNow
2 41 (5.19%) SAP
3 39 (4.94%) Oracle
4 25 (3.16%) Remedy
4 25 (3.16%) VMware
5 16 (2.03%) Cisco
6 15 (1.90%) Salesforce
7 14 (1.77%) Google
8 11 (1.39%) Citrix
9 10 (1.27%) Workday
10 9 (1.14%) Bloomberg
10 9 (1.14%) BMC
10 9 (1.14%) Ericsson
10 9 (1.14%) Nokia
11 8 (1.01%) Adobe
11 8 (1.01%) Apple
11 8 (1.01%) BT
11 8 (1.01%) HP
11 8 (1.01%) Reuters
735 Service Delivery jobs in England