Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 18 April 2026, with comparisons to the same periods in the previous two years.

 6 months to
18 Apr 2026		 Same period 2025 Same period 2024
Rank 130 115 106
Rank change year-on-year -15 -9 +6
Contract jobs citing Service Delivery 791 584 779
As % of all contract jobs in England 2.01% 2.38% 2.09%
As % of the Processes & Methodologies category 2.35% 2.62% 2.41%
Number of daily rates quoted 479 365 478
10th Percentile £242 £203 £200
25th Percentile £400 £356 £350
Median daily rate (50th Percentile) £500 £467 £500
Median % change year-on-year +7.07% -6.60% -4.76%
75th Percentile £600 £600 £588
90th Percentile £688 £663 £700
UK median daily rate £500 £466 £500
% change year-on-year +7.30% -6.80% -4.76%
Number of hourly rates quoted 94 70 91
10th Percentile £15.05 £11.60 £13.29
25th Percentile £16.35 £14.99 £14.16
Median hourly rate £20.34 £16.23 £14.80
Median % change year-on-year +25.29% +9.66% -42.32%
75th Percentile £44.69 £24.50 £16.85
90th Percentile £64.39 £32.63 £30.25
UK median hourly rate £17.75 £16.23 £14.80
% change year-on-year +9.37% +9.66% -43.25%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 33,651 22,305 32,263
As % of all contract IT jobs advertised in England 85.36% 91.07% 86.64%
Number of daily rates quoted 21,531 14,664 21,253
10th Percentile £313 £310 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £613 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £523 £525
% change year-on-year -4.31% -0.48% -4.55%
Number of hourly rates quoted 2,083 886 2,215
10th Percentile £15.38 £14.80 £12.85
25th Percentile £20.27 £18.51 £15.75
Median hourly rate £41.86 £31.64 £34.21
Median % change year-on-year +32.29% -7.51% -6.66%
75th Percentile £67.13 £63.75 £58.69
90th Percentile £78.75 £75.38 £71.75
UK median hourly rate £37.50 £30.00 £33.78
% change year-on-year +25.00% -11.18% -5.92%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 18 April 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 18 April 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 18 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -6 296 £518 -1.43% 143
South East +12 161 £500 +11.11% 159
North of England -26 126 £450 +8.70% 108
South West +4 87 £525 +41.89% 36
Midlands -41 82 £500 +17.65% 72
North West -26 69 £350 -17.06% 61
West Midlands -51 46 £550 +22.22% 50
Yorkshire -35 42 £450 +12.50% 38
East Midlands -21 36 £500 +66.67% 21
East of England -50 35 £425 +123.68% 41
North East -2 17 £450 -43.75% 10
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 29 (3.67%) Confluence
2 22 (2.78%) SharePoint
3 20 (2.53%) Microsoft Exchange
4 4 (0.51%) Adobe Experience Manager
5 3 (0.38%) Apache Spark
6 2 (0.25%) OpenStack
6 2 (0.25%) SAS
7 1 (0.13%) CMS
7 1 (0.13%) HCL Notes
7 1 (0.13%) LiveCycle
7 1 (0.13%) nginx
7 1 (0.13%) SharePoint 2013
Applications
1 36 (4.55%) Microsoft Excel
2 35 (4.42%) Microsoft Office
3 16 (2.02%) Microsoft PowerPoint
4 6 (0.76%) MS Visio
5 5 (0.63%) Acrobat
6 4 (0.51%) Microsoft Project
6 4 (0.51%) Spreadsheet
7 3 (0.38%) Chatbot
8 2 (0.25%) Adobe After Effects
8 2 (0.25%) Adobe XD
8 2 (0.25%) InVision
8 2 (0.25%) Sketch
8 2 (0.25%) Trello
Business Applications
1 21 (2.65%) Remedy ITSM
2 11 (1.39%) SAP S/4HANA
3 7 (0.88%) Dynamics CRM
4 6 (0.76%) Maximo
4 6 (0.76%) SAP IS-U
5 5 (0.63%) ContrOCC
6 4 (0.51%) NEC Housing
7 2 (0.25%) NetSuite
7 2 (0.25%) Oracle Applications
7 2 (0.25%) Oracle EBS
7 2 (0.25%) Salesforce CRM
7 2 (0.25%) SAP ERP
7 2 (0.25%) SAP HCM
7 2 (0.25%) SAP Payroll
7 2 (0.25%) Sparx Enterprise Architect
7 2 (0.25%) SystmOne
8 1 (0.13%) Alphatax
8 1 (0.13%) assyst
8 1 (0.13%) Dynamics GP
8 1 (0.13%) iTrent
Cloud Services
1 96 (12.14%) Azure
2 88 (11.13%) Microsoft 365
3 58 (7.33%) AWS
4 46 (5.82%) Power Platform
5 31 (3.92%) SaaS
6 27 (3.41%) Entra ID
7 21 (2.65%) GCP
8 14 (1.77%) Azure DevOps
9 13 (1.64%) PaaS
10 12 (1.52%) Power Automate
11 11 (1.39%) SuccessFactors
12 9 (1.14%) Dynamics 365
12 9 (1.14%) Google Workspace
12 9 (1.14%) IaaS
12 9 (1.14%) Virtual Private Cloud
13 8 (1.01%) OCI
14 7 (0.88%) Microsoft Copilot
15 6 (0.76%) GitHub
15 6 (0.76%) PowerApps
16 5 (0.63%) OpenShift
Communications & Networking
1 29 (3.67%) Firewall
2 26 (3.29%) VPN
3 19 (2.40%) WAN
4 17 (2.15%) TCP/IP
5 15 (1.90%) DNS
6 12 (1.52%) DHCP
6 12 (1.52%) LAN
7 9 (1.14%) SD-WAN
8 8 (1.01%) ATM
8 8 (1.01%) Internet
8 8 (1.01%) Wi-Fi
9 6 (0.76%) Network Security
9 6 (0.76%) Wireless
10 5 (0.63%) DMZ
10 5 (0.63%) MPLS
10 5 (0.63%) VLAN
11 3 (0.38%) BGP
11 3 (0.38%) NAS
11 3 (0.38%) SAN
11 3 (0.38%) Software-Defined Networking
Database & Business Intelligence
1 34 (4.30%) Power BI
2 15 (1.90%) SQL Server
3 9 (1.14%) MySQL
4 8 (1.01%) Metadata
4 8 (1.01%) Tableau
5 7 (0.88%) Data Warehouse
5 7 (0.88%) Relational Database
6 5 (0.63%) MongoDB
6 5 (0.63%) PostgreSQL
7 4 (0.51%) Data Mining
7 4 (0.51%) NoSQL
7 4 (0.51%) Oracle Database
8 3 (0.38%) Electronic Patient Records
8 3 (0.38%) Oracle Reports
8 3 (0.38%) RDBMS
8 3 (0.38%) SQL Server Integration Services
9 2 (0.25%) Big Data
9 2 (0.25%) Flink
9 2 (0.25%) InfluxDB
9 2 (0.25%) Redis
Development Applications
1 62 (7.84%) JIRA
2 11 (1.39%) Git
3 6 (0.76%) GitLab
3 6 (0.76%) Maven
4 4 (0.51%) Jenkins
4 4 (0.51%) ScriptRunner
5 3 (0.38%) TestRail
6 2 (0.25%) Axure RP
6 2 (0.25%) CircleCI
6 2 (0.25%) Cypress.io
6 2 (0.25%) Robot Framework
6 2 (0.25%) Selenium
7 1 (0.13%) Cucumber
7 1 (0.13%) gulp
7 1 (0.13%) MSI
7 1 (0.13%) Postman
7 1 (0.13%) SonarQube
7 1 (0.13%) SQL Server Management Studio (SSMS)
7 1 (0.13%) Yeoman
General
1 301 (38.05%) Social Skills
2 139 (17.57%) Finance
3 124 (15.68%) Public Sector
4 122 (15.42%) Analytical Skills
5 37 (4.68%) Local Government
6 28 (3.54%) Retail
7 27 (3.41%) Organisational Skills
8 26 (3.29%) Legal
9 25 (3.16%) Banking
10 19 (2.40%) Influencing Skills
11 18 (2.28%) Telecoms
12 15 (1.90%) Inclusion and Diversity
13 13 (1.64%) Marketing
13 13 (1.64%) Military
13 13 (1.64%) Presentation Skills
14 12 (1.52%) Documentation Skills
15 9 (1.14%) Billing
16 8 (1.01%) Manufacturing
16 8 (1.01%) Police
17 7 (0.88%) Law
Job Titles
1 115 (14.54%) Service Manager
2 114 (14.41%) Analyst
3 89 (11.25%) Delivery Manager
4 73 (9.23%) Lead
5 69 (8.72%) Service Delivery Manager
6 67 (8.47%) Senior
7 51 (6.45%) Architect
8 43 (5.44%) IT Manager
9 28 (3.54%) Administrator
10 26 (3.29%) Consultant
10 26 (3.29%) Developer
11 22 (2.78%) IT Support
11 22 (2.78%) Project Manager
11 22 (2.78%) Service Analyst
12 21 (2.65%) IT Services Manager
12 21 (2.65%) Support Engineer
13 20 (2.53%) Business Analyst
14 18 (2.28%) Senior Manager
15 17 (2.15%) Support Analyst
16 16 (2.02%) Solutions Architect
Libraries, Frameworks & Software Standards
1 31 (3.92%) REST
2 14 (1.77%) CSS
2 14 (1.77%) Oracle Fusion
3 10 (1.26%) AngularJS
3 10 (1.26%) Middleware
4 9 (1.14%) HTML
5 7 (0.88%) SOAP
5 7 (0.88%) Spring
5 7 (0.88%) XML
6 6 (0.76%) .NET
6 6 (0.76%) Web Services
7 4 (0.51%) Bootstrap
7 4 (0.51%) J2EE
7 4 (0.51%) jQuery
7 4 (0.51%) Kafka
7 4 (0.51%) RESTful
7 4 (0.51%) Sass
7 4 (0.51%) Spring MVC
8 3 (0.38%) Node.js
8 3 (0.38%) Spring Boot
Miscellaneous
1 53 (6.70%) Onboarding
2 34 (4.30%) Product Ownership
3 33 (4.17%) Management Information System
4 26 (3.29%) Virtual Team
5 21 (2.65%) Self-Motivation
6 20 (2.53%) CMDB
7 18 (2.28%) Data Centre
8 16 (2.02%) Enterprise Software
9 13 (1.64%) Cloud Native
10 12 (1.52%) Analytical Mindset
10 12 (1.52%) NHS
11 9 (1.14%) Driving Licence
11 9 (1.14%) Legacy Systems
11 9 (1.14%) Security Posture
12 8 (1.01%) Data Protection Act
12 8 (1.01%) Hybrid Cloud
12 8 (1.01%) Public Cloud
13 7 (0.88%) PKI
13 7 (0.88%) Private Cloud
14 6 (0.76%) Data Structures
Operating Systems
1 101 (12.77%) Windows
2 31 (3.92%) Linux
3 27 (3.41%) Windows Server
4 19 (2.40%) Windows 10
5 14 (1.77%) Android
6 10 (1.26%) Unix
7 9 (1.14%) Apple iOS
7 9 (1.14%) Mac OS
7 9 (1.14%) Red Hat Enterprise Linux
8 2 (0.25%) CentOS
8 2 (0.25%) VMS
9 1 (0.13%) Data ONTAP
9 1 (0.13%) Oracle Linux
9 1 (0.13%) Rocky
9 1 (0.13%) Solaris
9 1 (0.13%) Windows Server 2012
9 1 (0.13%) Windows Server 2016
9 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 260 (32.87%) ITIL
2 218 (27.56%) Continuous Improvement
3 190 (24.02%) Agile
4 173 (21.87%) Service Management
5 160 (20.23%) Stakeholder Management
6 159 (20.10%) Problem-Solving
7 155 (19.60%) ITSM
8 109 (13.78%) Change Management
9 101 (12.77%) Stakeholder Engagement
10 80 (10.11%) Project Management
11 74 (9.36%) Project Delivery
12 73 (9.23%) Roadmaps
13 72 (9.10%) DevOps
14 67 (8.47%) Customer Service
14 67 (8.47%) Decision-Making
15 60 (7.59%) Incident Management
16 58 (7.33%) Cybersecurity
17 57 (7.21%) Service Design
18 53 (6.70%) Migration
19 51 (6.45%) Workflow
Programming Languages
1 41 (5.18%) SQL
2 39 (4.93%) PowerShell
3 31 (3.92%) Python
4 28 (3.54%) JavaScript
5 27 (3.41%) Java
6 7 (0.88%) Bash
7 6 (0.76%) C#
8 5 (0.63%) Kotlin
9 4 (0.51%) TypeScript
10 3 (0.38%) Bicep
10 3 (0.38%) Groovy
10 3 (0.38%) Perl
10 3 (0.38%) Shell Script
11 2 (0.25%) C++
11 2 (0.25%) Go
11 2 (0.25%) Scala
11 2 (0.25%) T-SQL
12 1 (0.13%) ABAP
12 1 (0.13%) Apex Code
12 1 (0.13%) VB.NET
Qualifications
1 237 (29.96%) Security Cleared
2 184 (23.26%) SC Cleared
3 72 (9.10%) Degree
4 51 (6.45%) DV Cleared
5 28 (3.54%) ITIL Certification
6 23 (2.91%) PMP
7 21 (2.65%) PMI Certification
8 15 (1.90%) BPSS Clearance
8 15 (1.90%) PRINCE2 Practitioner
9 13 (1.64%) ITIL Foundation Certificate
9 13 (1.64%) Microsoft Certification
10 12 (1.52%) Azure Certification
11 11 (1.39%) DBS Check
12 9 (1.14%) Computer Science Degree
12 9 (1.14%) Master's Degree
13 7 (0.88%) ISTQB
14 6 (0.76%) Cisco Certification
15 5 (0.63%) CCNA
15 5 (0.63%) CISA
15 5 (0.63%) CISSP
Quality Assurance & Compliance
1 69 (8.72%) SLA
2 26 (3.29%) GDPR
3 25 (3.16%) Data Quality
4 20 (2.53%) QA
5 15 (1.90%) Accessibility
6 14 (1.77%) ISO/IEC 27001
7 11 (1.39%) PMO
8 10 (1.26%) GRC
8 10 (1.26%) ISO/IEC 20000
8 10 (1.26%) NCSC
9 7 (0.88%) Cyber Essentials
10 6 (0.76%) WCAG
11 5 (0.63%) Actionable Recommendations
12 4 (0.51%) COBIT
12 4 (0.51%) NIST
12 4 (0.51%) PCI DSS
12 4 (0.51%) Sarbanes-Oxley
13 3 (0.38%) Government Security Classifications
14 2 (0.25%) ITGC
15 1 (0.13%) NIST 800
System Software
1 51 (6.45%) Active Directory
2 18 (2.28%) VMware Infrastructure
3 8 (1.01%) Docker
4 7 (0.88%) Hyper-V
5 6 (0.76%) VMware NSX
6 4 (0.51%) vSphere
7 2 (0.25%) Slurm Workload Manager
7 2 (0.25%) Virtual Machines
8 1 (0.13%) Microsoft Virtual Server
8 1 (0.13%) NFS
8 1 (0.13%) UAG
8 1 (0.13%) Virtual Desktop
8 1 (0.13%) Virtual Servers
8 1 (0.13%) VMware ESXi
8 1 (0.13%) XenDesktop
Systems Management
1 29 (3.67%) Microsoft Intune
2 18 (2.28%) SCCM
3 12 (1.52%) Kubernetes
3 12 (1.52%) Terraform
4 10 (1.26%) Ansible
5 7 (0.88%) Grafana
6 5 (0.63%) WSUS
7 4 (0.51%) SCOM
7 4 (0.51%) Single Sign-On
8 3 (0.38%) HP ALM
8 3 (0.38%) SCSM
9 2 (0.25%) Amdocs OSS
9 2 (0.25%) Nagios
9 2 (0.25%) Prometheus
10 1 (0.13%) Active Directory Federation Services
10 1 (0.13%) Jamf Pro
10 1 (0.13%) Opsgenie
10 1 (0.13%) SnapMirror
10 1 (0.13%) vCenter Server
10 1 (0.13%) WMI
Vendors
1 132 (16.69%) Microsoft
2 116 (14.66%) ServiceNow
3 34 (4.30%) SAP
4 33 (4.17%) Oracle
5 30 (3.79%) VMware
6 24 (3.03%) Remedy
6 24 (3.03%) Salesforce
7 13 (1.64%) Citrix
8 11 (1.39%) Adobe
8 11 (1.39%) Atlassian
8 11 (1.39%) Cisco
8 11 (1.39%) Zscaler
9 10 (1.26%) Google
10 9 (1.14%) Veeam
11 8 (1.01%) BMC
11 8 (1.01%) Red Hat
11 8 (1.01%) Splunk
11 8 (1.01%) Workday
12 7 (0.88%) Apple
12 7 (0.88%) HP
516 Service Delivery jobs in England