Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 19 December 2025, with comparisons to the same periods in the previous two years.

 6 months to
19 Dec 2025		 Same period 2024 Same period 2023
Rank 125 125 112
Rank change year-on-year 0 -13 +30
Contract jobs citing Service Delivery 719 580 821
As % of all contract jobs in England 2.29% 2.00% 2.20%
As % of the Processes & Methodologies category 2.57% 2.26% 2.48%
Number of daily rates quoted 398 323 548
10th Percentile £189 £223 £205
25th Percentile £313 £400 £368
Median daily rate (50th Percentile) £450 £525 £500
Median % change year-on-year -14.29% +5.00% -
75th Percentile £575 £600 £600
90th Percentile £653 £709 £704
UK median daily rate £450 £500 £500
% change year-on-year -10.00% - -2.44%
Number of hourly rates quoted 119 66 76
10th Percentile £15.50 - £13.41
25th Percentile £17.19 £15.62 £14.16
Median hourly rate £20.00 £16.23 £17.72
Median % change year-on-year +23.23% -8.42% -14.59%
75th Percentile £41.25 £20.10 £61.54
90th Percentile £60.00 £24.88 £80.00
UK median hourly rate £17.78 £16.23 £19.00
% change year-on-year +9.55% -14.58% -6.75%

All Process and Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,932 25,643 33,123
As % of all contract IT jobs advertised in England 88.81% 88.51% 88.67%
Number of daily rates quoted 17,758 15,859 22,544
10th Percentile £300 £310 £313
25th Percentile £406 £413 £425
Median daily rate (50th Percentile) £505 £525 £544
Median % change year-on-year -3.81% -3.49% -1.09%
75th Percentile £625 £650 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £530
% change year-on-year -4.76% -0.94% -3.64%
Number of hourly rates quoted 1,818 849 1,407
10th Percentile £15.00 £15.62 £14.68
25th Percentile £17.88 £20.75 £19.06
Median hourly rate £25.15 £35.00 £44.50
Median % change year-on-year -28.14% -21.35% +19.70%
75th Percentile £54.56 £65.00 £65.00
90th Percentile £68.90 £74.89 £77.50
UK median hourly rate £25.15 £32.50 £43.33
% change year-on-year -22.62% -24.99% +23.80%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 19 December 2025.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 19 December 2025.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 19 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London 0 236 £500 -9.09% 131
North of England +34 157 £450 +50.00% 133
South East +1 109 £450 -9.55% 183
North West +27 102 £425 +54.55% 69
South West +22 98 £390 -20.00% 80
Midlands -27 83 £350 -26.16% 113
West Midlands -26 51 £341 -28.83% 63
Yorkshire -14 37 £450 -6.15% 49
East Midlands -11 32 £450 +4.47% 48
East of England -57 25 £400 -23.81% 69
North East +7 18 £450 -43.75% 18
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 26 (3.62%) Confluence
1 26 (3.62%) SharePoint
2 22 (3.06%) Microsoft Exchange
3 5 (0.70%) Exchange Server 2010
4 2 (0.28%) WebLogic
4 2 (0.28%) WebSphere
4 2 (0.28%) WildFly
5 1 (0.14%) Apache Spark
5 1 (0.14%) Camunda
5 1 (0.14%) CMS
5 1 (0.14%) Documentum
5 1 (0.14%) HCL Notes
5 1 (0.14%) Moodle
5 1 (0.14%) nginx
5 1 (0.14%) SharePoint 2013
Applications
1 47 (6.54%) Microsoft Office
2 40 (5.56%) Microsoft Excel
3 14 (1.95%) Microsoft PowerPoint
4 5 (0.70%) Microsoft Project
5 4 (0.56%) MS Visio
6 3 (0.42%) Chatbot
7 2 (0.28%) Adobe After Effects
7 2 (0.28%) Adobe XD
7 2 (0.28%) InVision
7 2 (0.28%) Sketch
7 2 (0.28%) Trello
8 1 (0.14%) Acrobat
8 1 (0.14%) Spreadsheet
Business Applications
1 21 (2.92%) Remedy ITSM
2 8 (1.11%) Dynamics CRM
3 6 (0.83%) SAP S/4HANA
4 4 (0.56%) assyst
4 4 (0.56%) ContrOCC
5 3 (0.42%) Kondor
5 3 (0.42%) Maximo
5 3 (0.42%) NetSuite
5 3 (0.42%) SAP ERP
6 2 (0.28%) iTrent
6 2 (0.28%) Oracle EBS
6 2 (0.28%) Unit4 Business World
7 1 (0.14%) Oracle ERP
7 1 (0.14%) ResourceLink
7 1 (0.14%) SAP HCM
7 1 (0.14%) SAP IS-U
7 1 (0.14%) SAP Payroll
7 1 (0.14%) Sparx Enterprise Architect
7 1 (0.14%) Sprinklr
7 1 (0.14%) SystmOne
Cloud Services
1 81 (11.27%) Azure
2 75 (10.43%) Microsoft 365
3 39 (5.42%) AWS
4 25 (3.48%) Power Platform
5 21 (2.92%) Entra ID
6 19 (2.64%) Power Automate
6 19 (2.64%) SaaS
7 15 (2.09%) Azure DevOps
8 9 (1.25%) OneDrive
9 8 (1.11%) GCP
9 8 (1.11%) SuccessFactors
10 7 (0.97%) Azure Monitor
11 6 (0.83%) Amazon CloudWatch
11 6 (0.83%) Dynamics 365
11 6 (0.83%) GitHub
11 6 (0.83%) Serverless
12 5 (0.70%) GitHub Actions
12 5 (0.70%) OpenShift
13 4 (0.56%) npm
14 3 (0.42%) Azure Functions
Communications & Networking
1 27 (3.76%) Firewall
2 25 (3.48%) DNS
3 22 (3.06%) VPN
4 21 (2.92%) DHCP
5 16 (2.23%) TCP/IP
6 13 (1.81%) PABX
7 9 (1.25%) WAN
8 8 (1.11%) Network Security
9 7 (0.97%) Wi-Fi
10 6 (0.83%) LAN
11 5 (0.70%) VLAN
11 5 (0.70%) Wireless
12 4 (0.56%) AMQP
12 4 (0.56%) BGP
13 3 (0.42%) HTTP
13 3 (0.42%) SAN
13 3 (0.42%) Software-Defined Networking
14 2 (0.28%) Internet
14 2 (0.28%) Intrusion Detection
14 2 (0.28%) SSL
Database & Business Intelligence
1 16 (2.23%) Power BI
2 11 (1.53%) Relational Database
3 7 (0.97%) Data Warehouse
3 7 (0.97%) RDBMS
3 7 (0.97%) SQL Server
4 6 (0.83%) Metadata
5 5 (0.70%) Electronic Patient Records
5 5 (0.70%) Tableau
6 4 (0.56%) Oracle Database
7 3 (0.42%) DTS
7 3 (0.42%) Looker
7 3 (0.42%) MongoDB
7 3 (0.42%) MySQL
7 3 (0.42%) PostgreSQL
8 2 (0.28%) Amazon Athena
8 2 (0.28%) Power Query
9 1 (0.14%) Data Vault
9 1 (0.14%) DataStage
9 1 (0.14%) Oracle Reports
9 1 (0.14%) SQL Server Integration Services
Development Applications
1 61 (8.48%) JIRA
2 18 (2.50%) Git
3 14 (1.95%) Jenkins
4 8 (1.11%) GitLab
4 8 (1.11%) Postman
5 4 (0.56%) Maven
6 3 (0.42%) CircleCI
7 2 (0.28%) Axure RP
8 1 (0.14%) Bitbucket
8 1 (0.14%) Cucumber
8 1 (0.14%) Cypress.io
8 1 (0.14%) Eclipse
8 1 (0.14%) gulp
8 1 (0.14%) MLflow
8 1 (0.14%) REST Assured
8 1 (0.14%) Selenium
8 1 (0.14%) SoapUI
8 1 (0.14%) TestDirector
8 1 (0.14%) TestRail
8 1 (0.14%) Yeoman
General
1 343 (47.71%) Social Skills
2 127 (17.66%) Public Sector
3 119 (16.55%) Finance
4 103 (14.33%) Analytical Skills
5 40 (5.56%) Organisational Skills
6 31 (4.31%) Telecoms
7 29 (4.03%) Retail
8 27 (3.76%) Legal
9 26 (3.62%) Manufacturing
10 25 (3.48%) Marketing
11 22 (3.06%) Influencing Skills
12 20 (2.78%) Documentation Skills
13 19 (2.64%) Electronics
14 15 (2.09%) Inclusion and Diversity
14 15 (2.09%) Local Government
15 13 (1.81%) Banking
16 12 (1.67%) Military
17 7 (0.97%) Presentation Skills
18 6 (0.83%) Billing
19 4 (0.56%) Back Office
Job Titles
1 138 (19.19%) Analyst
2 80 (11.13%) Service Manager
3 79 (10.99%) Lead
4 52 (7.23%) Delivery Manager
5 48 (6.68%) Senior
6 43 (5.98%) Service Delivery Manager
7 39 (5.42%) Support Analyst
8 35 (4.87%) Architect
8 35 (4.87%) IT Support
9 29 (4.03%) 2nd Line Support
9 29 (4.03%) Business Analyst
10 27 (3.76%) Service Analyst
10 27 (3.76%) Support Engineer
11 23 (3.20%) IT Manager
12 20 (2.78%) 1st/2nd Line Support
12 20 (2.78%) Administrator
13 19 (2.64%) Desktop Support
13 19 (2.64%) Developer
14 18 (2.50%) Consultant
14 18 (2.50%) IT Analyst
Libraries, Frameworks & Software Standards
1 18 (2.50%) REST
2 13 (1.81%) HTML
3 11 (1.53%) SOAP
4 9 (1.25%) CSS
5 8 (1.11%) Kafka
6 7 (0.97%) Middleware
6 7 (0.97%) RESTful
6 7 (0.97%) XML
7 6 (0.83%) AngularJS
7 6 (0.83%) JSON
8 5 (0.70%) Oracle Fusion
9 4 (0.56%) .NET
9 4 (0.56%) Bootstrap
9 4 (0.56%) LangChain
9 4 (0.56%) LangGraph
9 4 (0.56%) NumPy
9 4 (0.56%) Pandas
9 4 (0.56%) SailPoint
9 4 (0.56%) scikit-learn
10 3 (0.42%) Semantic Kernel
Miscellaneous
1 33 (4.59%) Management Information System
2 30 (4.17%) Onboarding
3 28 (3.89%) Self-Motivation
4 27 (3.76%) Product Ownership
5 26 (3.62%) Driving Licence
6 24 (3.34%) Virtual Team
7 17 (2.36%) CMDB
7 17 (2.36%) Data Centre
7 17 (2.36%) Smartphone
8 15 (2.09%) Enterprise Software
9 13 (1.81%) NHS
10 9 (1.25%) Security Posture
11 8 (1.11%) Legacy Systems
12 7 (0.97%) Data Protection Act
12 7 (0.97%) Security Operations Centre
12 7 (0.97%) Team-Oriented Environment
13 6 (0.83%) Public Cloud
14 5 (0.70%) Analytical Mindset
14 5 (0.70%) PKI
15 4 (0.56%) AI Agents
Operating Systems
1 89 (12.38%) Windows
2 21 (2.92%) Windows 10
3 19 (2.64%) Windows Server
4 17 (2.36%) Linux
5 9 (1.25%) Android
5 9 (1.25%) Mac OS
5 9 (1.25%) Unix
6 8 (1.11%) Red Hat Enterprise Linux
7 7 (0.97%) Apple iOS
8 4 (0.56%) CentOS
9 2 (0.28%) VMS
10 1 (0.14%) AIX
10 1 (0.14%) Data ONTAP
10 1 (0.14%) Solaris
Processes & Methodologies
1 223 (31.02%) ITIL
2 177 (24.62%) Problem-Solving
3 172 (23.92%) Continuous Improvement
4 159 (22.11%) Agile
5 127 (17.66%) ITSM
6 123 (17.11%) Service Management
7 119 (16.55%) Customer Service
8 114 (15.86%) Stakeholder Management
9 107 (14.88%) Change Management
10 105 (14.60%) Stakeholder Engagement
11 75 (10.43%) DevOps
12 65 (9.04%) Project Management
13 60 (8.34%) Project Delivery
14 59 (8.21%) User Experience
15 58 (8.07%) Roadmaps
16 57 (7.93%) Service Design
17 53 (7.37%) Coaching
17 53 (7.37%) Cybersecurity
18 47 (6.54%) Migration
19 46 (6.40%) Incident Management
Programming Languages
1 36 (5.01%) PowerShell
2 31 (4.31%) Python
3 27 (3.76%) Java
3 27 (3.76%) SQL
4 15 (2.09%) JavaScript
5 7 (0.97%) Bash
6 5 (0.70%) Shell Script
7 3 (0.42%) Perl
7 3 (0.42%) Scala
8 2 (0.28%) Bicep
8 2 (0.28%) Go
9 1 (0.14%) Apex Code
9 1 (0.14%) C#
9 1 (0.14%) Data Analysis Expressions
9 1 (0.14%) Kusto Query Language
9 1 (0.14%) PL/SQL
9 1 (0.14%) TypeScript
Qualifications
1 193 (26.84%) Security Cleared
2 165 (22.95%) SC Cleared
3 58 (8.07%) Degree
4 34 (4.73%) ITIL Certification
5 28 (3.89%) DV Cleared
6 16 (2.23%) BPSS Clearance
7 15 (2.09%) Microsoft Certification
8 14 (1.95%) PRINCE2 Practitioner
9 11 (1.53%) MOS
10 9 (1.25%) Computer Science Degree
11 8 (1.11%) CISSP
11 8 (1.11%) MCP
12 7 (0.97%) Cisco Certification
13 6 (0.83%) PMI Certification
13 6 (0.83%) PMP
14 5 (0.70%) A+ Certification
14 5 (0.70%) CCDP
14 5 (0.70%) CCNA
14 5 (0.70%) CCNP
14 5 (0.70%) CISM
Quality Assurance & Compliance
1 77 (10.71%) SLA
2 26 (3.62%) GDPR
3 22 (3.06%) QA
4 20 (2.78%) ISO/IEC 27001
5 15 (2.09%) Accessibility
5 15 (2.09%) PMO
6 9 (1.25%) Cyber Essentials
7 8 (1.11%) Data Quality
8 5 (0.70%) NIST
9 4 (0.56%) ISO 9001
10 3 (0.42%) ISO/IEC 20000
10 3 (0.42%) NCSC
10 3 (0.42%) WCAG
11 2 (0.28%) Actionable Recommendations
11 2 (0.28%) COBIT
11 2 (0.28%) GRC
11 2 (0.28%) ITGC
11 2 (0.28%) PCI DSS
11 2 (0.28%) Sarbanes-Oxley
12 1 (0.14%) HMG Security Policy Framework
System Software
1 68 (9.46%) Active Directory
2 11 (1.53%) Docker
3 6 (0.83%) VMware Infrastructure
4 5 (0.70%) VMware NSX
5 3 (0.42%) vSphere
6 2 (0.28%) Slurm Workload Manager
6 2 (0.28%) Virtual Machines
7 1 (0.14%) NFS
7 1 (0.14%) XenApp
Systems Management
1 19 (2.64%) Microsoft Intune
1 19 (2.64%) SCCM
2 16 (2.23%) Terraform
3 11 (1.53%) Ansible
3 11 (1.53%) Kubernetes
4 8 (1.11%) SCOM
5 7 (0.97%) Grafana
5 7 (0.97%) HP SiteScope
6 4 (0.56%) Jamf Pro
6 4 (0.56%) Single Sign-On
7 3 (0.42%) NetBackup
8 2 (0.28%) Nagios
8 2 (0.28%) SCOrch
9 1 (0.14%) Amdocs OSS
9 1 (0.14%) Cisco CUCM
9 1 (0.14%) Computer Emergency Response Teams
9 1 (0.14%) Kibana
9 1 (0.14%) RSA Archer
9 1 (0.14%) SnapMirror
9 1 (0.14%) SnapVault
Vendors
1 145 (20.17%) Microsoft
2 83 (11.54%) ServiceNow
3 42 (5.84%) SAP
4 23 (3.20%) Oracle
5 22 (3.06%) Remedy
6 15 (2.09%) Salesforce
7 12 (1.67%) Citrix
8 11 (1.53%) Splunk
8 11 (1.53%) VMware
9 10 (1.39%) Apple
10 9 (1.25%) Google
10 9 (1.25%) Palo Alto
11 8 (1.11%) Atlassian
11 8 (1.11%) Cisco
11 8 (1.11%) Mitel
12 7 (0.97%) BMC
13 6 (0.83%) Zscaler
14 5 (0.70%) iManage
14 5 (0.70%) Liquidlogic
14 5 (0.70%) NetApp
643 Service Delivery jobs in England