Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 4 April 2026, with comparisons to the same periods in the previous two years.

 6 months to
4 Apr 2026		 Same period 2025 Same period 2024
Rank 129 118 105
Rank change year-on-year -11 -13 +8
Contract jobs citing Service Delivery 790 565 798
As % of all contract jobs in England 2.05% 2.32% 2.12%
As % of the Processes & Methodologies category 2.38% 2.55% 2.45%
Number of daily rates quoted 479 355 503
10th Percentile £242 £200 £200
25th Percentile £372 £356 £350
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% -4.31%
75th Percentile £600 £600 £588
90th Percentile £688 £650 £700
UK median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -4.76%
Number of hourly rates quoted 97 66 85
10th Percentile £15.14 £11.60 £13.29
25th Percentile £16.35 £14.99 £14.16
Median hourly rate £17.69 £19.10 £14.80
Median % change year-on-year -7.38% +29.05% -43.25%
75th Percentile £31.00 £24.70 £16.86
90th Percentile £45.46 £33.13 £30.25
UK median hourly rate £17.54 £17.62 £14.80
% change year-on-year -0.44% +19.02% -44.15%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 33,191 22,141 32,539
As % of all contract IT jobs advertised in England 85.96% 90.87% 86.64%
Number of daily rates quoted 21,296 14,591 21,484
10th Percentile £313 £311 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £614 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 2,024 863 2,161
10th Percentile £15.50 £14.99 £12.92
25th Percentile £19.38 £19.00 £15.89
Median hourly rate £37.50 £32.50 £33.07
Median % change year-on-year +15.38% -1.71% -11.83%
75th Percentile £65.00 £65.00 £58.70
90th Percentile £77.50 £76.10 £70.66
UK median hourly rate £35.96 £31.52 £33.00
% change year-on-year +14.07% -4.48% -11.53%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 4 April 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 4 April 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 4 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -8 289 £513 -6.82% 167
South East +4 159 £500 +11.11% 172
North of England -27 123 £450 +6.64% 133
South West +13 92 £500 +27.39% 36
Midlands -43 86 £510 +20.00% 79
North West -25 69 £388 -6.40% 72
West Midlands -37 50 £550 +19.57% 46
Yorkshire -32 39 £450 +5.88% 44
East Midlands -19 36 £500 +53.85% 32
East of England -53 34 £425 +117.95% 40
North East -4 15 £450 -43.75% 18
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 29 (3.67%) Confluence
2 24 (3.04%) SharePoint
3 22 (2.78%) Microsoft Exchange
4 4 (0.51%) Adobe Experience Manager
5 3 (0.38%) Apache Spark
6 2 (0.25%) SAS
7 1 (0.13%) CMS
7 1 (0.13%) HCL Notes
7 1 (0.13%) LiveCycle
7 1 (0.13%) Moodle
7 1 (0.13%) nginx
7 1 (0.13%) SharePoint 2013
Applications
1 42 (5.32%) Microsoft Office
2 41 (5.19%) Microsoft Excel
3 19 (2.41%) Microsoft PowerPoint
4 6 (0.76%) MS Visio
5 5 (0.63%) Acrobat
5 5 (0.63%) Microsoft Project
6 4 (0.51%) Spreadsheet
7 3 (0.38%) Chatbot
8 2 (0.25%) Adobe After Effects
8 2 (0.25%) Adobe XD
8 2 (0.25%) InVision
8 2 (0.25%) Sketch
8 2 (0.25%) Trello
Business Applications
1 21 (2.66%) Remedy ITSM
2 10 (1.27%) SAP S/4HANA
3 6 (0.76%) Dynamics CRM
3 6 (0.76%) Maximo
3 6 (0.76%) SAP IS-U
4 4 (0.51%) ContrOCC
5 3 (0.38%) NEC Housing
6 2 (0.25%) assyst
6 2 (0.25%) NetSuite
6 2 (0.25%) Oracle Applications
6 2 (0.25%) Oracle EBS
6 2 (0.25%) Salesforce CRM
6 2 (0.25%) SAP ERP
6 2 (0.25%) Sparx Enterprise Architect
6 2 (0.25%) SystmOne
7 1 (0.13%) Alphatax
7 1 (0.13%) Dynamics GP
7 1 (0.13%) iTrent
7 1 (0.13%) SAP HCM
7 1 (0.13%) SAP Payroll
Cloud Services
1 90 (11.39%) Azure
2 87 (11.01%) Microsoft 365
3 52 (6.58%) AWS
4 44 (5.57%) Power Platform
5 27 (3.42%) SaaS
6 23 (2.91%) Entra ID
7 17 (2.15%) GCP
8 14 (1.77%) Azure DevOps
9 12 (1.52%) SuccessFactors
10 11 (1.39%) Power Automate
11 9 (1.14%) PaaS
12 8 (1.01%) Dynamics 365
12 8 (1.01%) Google Workspace
12 8 (1.01%) OCI
12 8 (1.01%) Virtual Private Cloud
13 6 (0.76%) Microsoft Copilot
14 5 (0.63%) Amazon CloudWatch
14 5 (0.63%) GitHub
14 5 (0.63%) IaaS
14 5 (0.63%) OpenShift
Communications & Networking
1 29 (3.67%) Firewall
2 25 (3.16%) VPN
3 19 (2.41%) WAN
4 17 (2.15%) TCP/IP
5 15 (1.90%) DNS
6 12 (1.52%) DHCP
6 12 (1.52%) LAN
7 10 (1.27%) Wi-Fi
8 9 (1.14%) SD-WAN
9 7 (0.89%) ATM
9 7 (0.89%) Network Security
10 6 (0.76%) Wireless
11 5 (0.63%) Internet
11 5 (0.63%) VLAN
12 4 (0.51%) BGP
12 4 (0.51%) DMZ
12 4 (0.51%) MPLS
12 4 (0.51%) PABX
13 3 (0.38%) Software-Defined Networking
13 3 (0.38%) SSL
Database & Business Intelligence
1 33 (4.18%) Power BI
2 16 (2.03%) SQL Server
3 12 (1.52%) MySQL
4 8 (1.01%) Metadata
4 8 (1.01%) Relational Database
4 8 (1.01%) Tableau
5 7 (0.89%) Data Warehouse
5 7 (0.89%) Oracle Database
6 5 (0.63%) Electronic Patient Records
6 5 (0.63%) MongoDB
6 5 (0.63%) PostgreSQL
7 4 (0.51%) Data Mining
8 3 (0.38%) Oracle Reports
8 3 (0.38%) RDBMS
8 3 (0.38%) SQL Server Integration Services
9 2 (0.25%) DTS
9 2 (0.25%) Flink
9 2 (0.25%) InfluxDB
9 2 (0.25%) SQL Server Analysis Services
9 2 (0.25%) SQL Server Reporting Services
Development Applications
1 61 (7.72%) JIRA
2 9 (1.14%) Git
3 6 (0.76%) Maven
4 5 (0.63%) GitLab
5 3 (0.38%) Jenkins
5 3 (0.38%) ScriptRunner
5 3 (0.38%) TestRail
6 2 (0.25%) Axure RP
6 2 (0.25%) CircleCI
6 2 (0.25%) Cypress.io
6 2 (0.25%) Robot Framework
6 2 (0.25%) Selenium
7 1 (0.13%) Cucumber
7 1 (0.13%) gulp
7 1 (0.13%) MSI
7 1 (0.13%) Postman
7 1 (0.13%) SQL Server Management Studio (SSMS)
7 1 (0.13%) Yeoman
General
1 315 (39.87%) Social Skills
2 147 (18.61%) Finance
3 128 (16.20%) Public Sector
4 126 (15.95%) Analytical Skills
5 31 (3.92%) Local Government
6 27 (3.42%) Organisational Skills
6 27 (3.42%) Retail
7 26 (3.29%) Legal
8 25 (3.16%) Banking
9 20 (2.53%) Influencing Skills
10 19 (2.41%) Telecoms
11 15 (1.90%) Documentation Skills
11 15 (1.90%) Marketing
12 14 (1.77%) Inclusion and Diversity
13 13 (1.65%) Presentation Skills
14 12 (1.52%) Military
15 10 (1.27%) Manufacturing
16 9 (1.14%) Billing
17 8 (1.01%) Police
18 7 (0.89%) Electronics
Job Titles
1 119 (15.06%) Analyst
2 113 (14.30%) Service Manager
3 88 (11.14%) Delivery Manager
4 72 (9.11%) Lead
5 69 (8.73%) Service Delivery Manager
6 66 (8.35%) Senior
7 50 (6.33%) Architect
8 40 (5.06%) IT Manager
9 27 (3.42%) Administrator
10 26 (3.29%) Consultant
11 25 (3.16%) Service Analyst
12 24 (3.04%) IT Support
12 24 (3.04%) Project Manager
13 23 (2.91%) Support Engineer
14 21 (2.66%) Developer
15 20 (2.53%) Business Analyst
16 19 (2.41%) IT Services Manager
16 19 (2.41%) Support Analyst
17 17 (2.15%) 2nd Line Support
17 17 (2.15%) Senior Manager
Libraries, Frameworks & Software Standards
1 29 (3.67%) REST
2 13 (1.65%) CSS
2 13 (1.65%) Oracle Fusion
3 8 (1.01%) HTML
3 8 (1.01%) Middleware
4 7 (0.89%) Spring
5 6 (0.76%) .NET
5 6 (0.76%) SOAP
5 6 (0.76%) Web Services
6 5 (0.63%) AngularJS
6 5 (0.63%) XML
7 4 (0.51%) Bootstrap
7 4 (0.51%) J2EE
7 4 (0.51%) jQuery
7 4 (0.51%) Kafka
7 4 (0.51%) RESTful
7 4 (0.51%) Sass
7 4 (0.51%) Spring MVC
8 3 (0.38%) Play Framework
8 3 (0.38%) Spring Boot
Miscellaneous
1 49 (6.20%) Onboarding
2 35 (4.43%) Management Information System
3 33 (4.18%) Product Ownership
4 27 (3.42%) Virtual Team
5 26 (3.29%) Self-Motivation
6 21 (2.66%) CMDB
7 17 (2.15%) Data Centre
8 12 (1.52%) Analytical Mindset
8 12 (1.52%) Cloud Native
8 12 (1.52%) Enterprise Software
9 11 (1.39%) NHS
10 10 (1.27%) Legacy Systems
10 10 (1.27%) Smartphone
11 9 (1.14%) Data Protection Act
11 9 (1.14%) Driving Licence
12 8 (1.01%) PKI
12 8 (1.01%) Public Cloud
13 7 (0.89%) Hybrid Cloud
13 7 (0.89%) Private Cloud
13 7 (0.89%) Security Posture
Operating Systems
1 105 (13.29%) Windows
2 28 (3.54%) Linux
3 26 (3.29%) Windows Server
4 20 (2.53%) Windows 10
5 12 (1.52%) Unix
6 11 (1.39%) Android
7 9 (1.14%) Red Hat Enterprise Linux
8 6 (0.76%) Apple iOS
9 5 (0.63%) Mac OS
10 2 (0.25%) CentOS
10 2 (0.25%) VMS
11 1 (0.13%) Data ONTAP
11 1 (0.13%) Oracle Linux
11 1 (0.13%) Rocky
11 1 (0.13%) Solaris
11 1 (0.13%) Windows Server 2012
11 1 (0.13%) Windows Server 2016
11 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 269 (34.05%) ITIL
2 222 (28.10%) Continuous Improvement
3 186 (23.54%) Agile
4 171 (21.65%) Service Management
5 169 (21.39%) Problem-Solving
6 157 (19.87%) ITSM
7 152 (19.24%) Stakeholder Management
8 110 (13.92%) Change Management
9 94 (11.90%) Stakeholder Engagement
10 82 (10.38%) Customer Service
11 78 (9.87%) Project Management
12 77 (9.75%) Project Delivery
13 70 (8.86%) DevOps
13 70 (8.86%) Roadmaps
14 67 (8.48%) Decision-Making
15 63 (7.97%) Incident Management
16 58 (7.34%) Service Design
17 56 (7.09%) Cybersecurity
18 50 (6.33%) Problem Management
19 49 (6.20%) Migration
Programming Languages
1 40 (5.06%) PowerShell
2 39 (4.94%) SQL
3 33 (4.18%) Python
4 27 (3.42%) Java
5 23 (2.91%) JavaScript
6 7 (0.89%) Bash
7 6 (0.76%) Shell Script
8 5 (0.63%) C#
8 5 (0.63%) Kotlin
9 4 (0.51%) Scala
10 3 (0.38%) Bicep
10 3 (0.38%) Groovy
10 3 (0.38%) Perl
11 2 (0.25%) C++
11 2 (0.25%) Go
11 2 (0.25%) T-SQL
12 1 (0.13%) Apex Code
12 1 (0.13%) TypeScript
12 1 (0.13%) VB.NET
12 1 (0.13%) VBA
Qualifications
1 236 (29.87%) Security Cleared
2 188 (23.80%) SC Cleared
3 72 (9.11%) Degree
4 52 (6.58%) DV Cleared
5 32 (4.05%) ITIL Certification
6 19 (2.41%) PMP
7 17 (2.15%) PMI Certification
8 15 (1.90%) PRINCE2 Practitioner
9 13 (1.65%) BPSS Clearance
9 13 (1.65%) ITIL Foundation Certificate
9 13 (1.65%) Microsoft Certification
10 12 (1.52%) Azure Certification
11 10 (1.27%) DBS Check
12 9 (1.14%) Computer Science Degree
12 9 (1.14%) Master's Degree
13 7 (0.89%) CISSP
13 7 (0.89%) ISTQB
14 6 (0.76%) Cisco Certification
14 6 (0.76%) MOS
15 5 (0.63%) CCNA
Quality Assurance & Compliance
1 75 (9.49%) SLA
2 27 (3.42%) GDPR
3 23 (2.91%) Data Quality
4 18 (2.28%) QA
5 15 (1.90%) ISO/IEC 27001
6 11 (1.39%) Accessibility
6 11 (1.39%) PMO
7 10 (1.27%) ISO/IEC 20000
8 9 (1.14%) GRC
8 9 (1.14%) NCSC
9 7 (0.89%) Cyber Essentials
10 5 (0.63%) Actionable Recommendations
10 5 (0.63%) Sarbanes-Oxley
11 4 (0.51%) COBIT
11 4 (0.51%) PCI DSS
12 3 (0.38%) Government Security Classifications
12 3 (0.38%) NIST
12 3 (0.38%) WCAG
13 2 (0.25%) ITGC
13 2 (0.25%) P3O
System Software
1 55 (6.96%) Active Directory
2 16 (2.03%) VMware Infrastructure
3 7 (0.89%) Hyper-V
4 5 (0.63%) Docker
5 4 (0.51%) VMware NSX
5 4 (0.51%) vSphere
6 2 (0.25%) Slurm Workload Manager
6 2 (0.25%) Virtual Machines
7 1 (0.13%) Microsoft Virtual Server
7 1 (0.13%) NFS
7 1 (0.13%) Virtual Desktop
7 1 (0.13%) Virtual Servers
7 1 (0.13%) XenDesktop
Systems Management
1 29 (3.67%) Microsoft Intune
2 18 (2.28%) SCCM
3 11 (1.39%) Ansible
3 11 (1.39%) Terraform
4 8 (1.01%) Kubernetes
5 7 (0.89%) Grafana
6 4 (0.51%) SCOM
6 4 (0.51%) WSUS
7 3 (0.38%) HP ALM
7 3 (0.38%) SCSM
7 3 (0.38%) Single Sign-On
8 2 (0.25%) Amdocs OSS
8 2 (0.25%) Nagios
8 2 (0.25%) NetBackup
8 2 (0.25%) Prometheus
8 2 (0.25%) SCOrch
9 1 (0.13%) Jamf Pro
9 1 (0.13%) SnapMirror
9 1 (0.13%) Tivoli
9 1 (0.13%) WMI
Vendors
1 130 (16.46%) Microsoft
2 112 (14.18%) ServiceNow
3 36 (4.56%) SAP
4 35 (4.43%) Oracle
5 27 (3.42%) VMware
6 24 (3.04%) Remedy
6 24 (3.04%) Salesforce
7 14 (1.77%) Citrix
8 11 (1.39%) Google
8 11 (1.39%) Zscaler
9 10 (1.27%) Adobe
9 10 (1.27%) Atlassian
9 10 (1.27%) Cisco
10 9 (1.14%) BMC
10 9 (1.14%) Veeam
11 8 (1.01%) Red Hat
12 7 (0.89%) Apple
12 7 (0.89%) HP
12 7 (0.89%) Splunk
13 6 (0.76%) Workday
565 Service Delivery jobs in England