Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 8 August 2026, with comparisons to the same periods in the previous two years.

 6 months to
8 Aug 2026		 Same period 2025 Same period 2024
Rank 122 102 133
Rank change year-on-year -20 +31 -1
Contract jobs citing Service Delivery 1,003 695 615
As % of all contract jobs in England 2.19% 2.52% 1.84%
As % of the Processes & Methodologies category 2.57% 2.77% 2.15%
Number of daily rates quoted 630 389 364
10th Percentile £227 £191 £205
25th Percentile £413 £346 £350
Median daily rate (50th Percentile) £504 £450 £500
Median % change year-on-year +11.94% -10.00% -2.44%
75th Percentile £600 £564 £588
90th Percentile £694 £675 £688
UK median daily rate £500 £450 £490
% change year-on-year +11.11% -8.16% -4.53%
Number of hourly rates quoted 113 103 112
10th Percentile £13.92 £13.25 £14.16
25th Percentile £16.35 £14.84 £14.48
Median hourly rate £17.87 £17.30 £16.23
Median % change year-on-year +3.29% +6.59% -7.26%
75th Percentile £22.00 £23.01 £16.85
90th Percentile £75.90 £30.83 £21.98
UK median hourly rate £17.87 £17.30 £16.23
% change year-on-year +3.29% +6.59% -7.26%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,026 25,062 28,650
As % of all contract IT jobs advertised in England 85.26% 90.78% 85.95%
Number of daily rates quoted 24,293 16,024 18,683
10th Percentile £325 £300 £313
25th Percentile £425 £405 £420
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £626 £630 £650
90th Percentile £738 £738 £756
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -4.11%
Number of hourly rates quoted 2,529 1,392 1,676
10th Percentile £14.68 £14.20 £14.09
25th Percentile £19.85 £17.87 £18.25
Median hourly rate £43.96 £25.15 £42.50
Median % change year-on-year +74.79% -40.82% -
75th Percentile £68.75 £50.75 £65.00
90th Percentile £82.27 £70.16 £75.00
UK median hourly rate £42.50 £25.15 £40.50
% change year-on-year +68.99% -37.90% -4.71%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 8 August 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 8 August 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 8 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -1 378 £525 +5.00% 413
South East +21 274 £525 +16.67% 213
North of England -75 113 £500 +23.46% 144
South West -21 93 £500 +34.95% 88
Midlands -36 88 £490 +21.81% 84
North West -62 51 £525 +15.07% 78
East of England -32 49 £425 +88.89% 75
West Midlands -47 49 £492 +22.39% 48
Yorkshire -32 48 £500 +25.00% 54
East Midlands 0 39 £450 +4.90% 36
North East -35 16 £400 - 12
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 51 (5.08%) SharePoint
2 28 (2.79%) Microsoft Exchange
3 27 (2.69%) Confluence
4 6 (0.60%) OpenStack
5 4 (0.40%) Adobe Experience Manager
6 2 (0.20%) Apache Spark
6 2 (0.20%) SAS
7 1 (0.100%) Apache
7 1 (0.100%) Documentum
7 1 (0.100%) Exchange Server 2013
7 1 (0.100%) JBoss
7 1 (0.100%) NetWeaver
7 1 (0.100%) SharePoint Server
Applications
1 47 (4.69%) Microsoft Excel
2 42 (4.19%) Microsoft Office
3 22 (2.19%) Microsoft PowerPoint
4 7 (0.70%) Microsoft Project
5 5 (0.50%) MS Visio
6 3 (0.30%) Spreadsheet
7 1 (0.100%) LaTeX
7 1 (0.100%) Maple
Business Applications
1 23 (2.29%) Remedy ITSM
2 10 (1.00%) ContrOCC
3 7 (0.70%) Dynamics CRM
3 7 (0.70%) SAP S/4HANA
4 5 (0.50%) NEC Housing
4 5 (0.50%) Oracle Applications
5 4 (0.40%) Oracle ERP
6 2 (0.20%) Loan IQ
6 2 (0.20%) Primavera
6 2 (0.20%) SAP HCM
6 2 (0.20%) SAP PS
6 2 (0.20%) Sparx Enterprise Architect
7 1 (0.100%) Alphatax
7 1 (0.100%) Dynamics GP
7 1 (0.100%) Maximo
7 1 (0.100%) Salesforce CRM
7 1 (0.100%) SAP ERP
7 1 (0.100%) SAP Payroll
7 1 (0.100%) SAP PM
7 1 (0.100%) SystmOne
Cloud Services
1 131 (13.06%) Azure
2 130 (12.96%) Microsoft 365
3 71 (7.08%) AWS
4 65 (6.48%) Entra ID
5 51 (5.08%) Power Platform
6 26 (2.59%) SaaS
7 23 (2.29%) Azure DevOps
8 22 (2.19%) GCP
8 22 (2.19%) SuccessFactors
9 17 (1.69%) OCI
10 16 (1.60%) PaaS
11 14 (1.40%) IaaS
12 12 (1.20%) Microsoft Purview
13 11 (1.10%) Serverless
14 10 (1.00%) GitHub
14 10 (1.00%) Microsoft Copilot
14 10 (1.00%) OneDrive
15 9 (0.90%) Amazon S3
15 9 (0.90%) Dynamics 365
15 9 (0.90%) Virtual Private Cloud
Communications & Networking
1 38 (3.79%) VPN
2 35 (3.49%) Firewall
3 30 (2.99%) DNS
4 22 (2.19%) Network Security
4 22 (2.19%) WAN
5 19 (1.89%) LAN
6 16 (1.60%) DHCP
7 13 (1.30%) 5G
7 13 (1.30%) Diameter Protocol
7 13 (1.30%) TCP/IP
7 13 (1.30%) Wi-Fi
7 13 (1.30%) Wireless
8 12 (1.20%) SD-WAN
9 10 (1.00%) MPLS
10 9 (0.90%) DMZ
10 9 (0.90%) VLAN
11 8 (0.80%) ATM
11 8 (0.80%) Internet
11 8 (0.80%) SAN
11 8 (0.80%) VoLTE
Database & Business Intelligence
1 39 (3.89%) Power BI
2 18 (1.79%) SQL Server
3 17 (1.69%) MySQL
4 6 (0.60%) MongoDB
4 6 (0.60%) Oracle Reports
4 6 (0.60%) Tableau
5 4 (0.40%) Data Mining
5 4 (0.40%) Metadata
5 4 (0.40%) NoSQL
5 4 (0.40%) Oracle Database
6 3 (0.30%) Amazon Redshift
6 3 (0.30%) Data Warehouse
6 3 (0.30%) DocumentDB
6 3 (0.30%) GIS
6 3 (0.30%) Oracle BI Publisher
6 3 (0.30%) Pentaho
6 3 (0.30%) PostgreSQL
7 2 (0.20%) Apache Cassandra
7 2 (0.20%) Azure SQL Database
7 2 (0.20%) Redis
Development Applications
1 57 (5.68%) JIRA
2 16 (1.60%) Git
3 13 (1.30%) GitLab
4 5 (0.50%) Jenkins
5 4 (0.40%) Maven
5 4 (0.40%) ScriptRunner
6 3 (0.30%) Chocolatey
6 3 (0.30%) Eclipse
7 2 (0.20%) Robot Framework
8 1 (0.100%) Atlassian Bamboo
8 1 (0.100%) Bitbucket
8 1 (0.100%) MSI
8 1 (0.100%) Snyk
8 1 (0.100%) SonarQube
8 1 (0.100%) SQL Server Management Studio (SSMS)
General
1 375 (37.39%) Social Skills
2 195 (19.44%) Public Sector
3 188 (18.74%) Analytical Skills
4 162 (16.15%) Finance
5 67 (6.68%) Local Government
6 65 (6.48%) Organisational Skills
7 34 (3.39%) Telecoms
8 33 (3.29%) Influencing Skills
9 28 (2.79%) Banking
9 28 (2.79%) Military
9 28 (2.79%) Retail
10 25 (2.49%) Legal
11 22 (2.19%) Inclusion and Diversity
12 18 (1.79%) Documentation Skills
13 10 (1.00%) Presentation Skills
14 9 (0.90%) Law
15 8 (0.80%) Front Office
15 8 (0.80%) Investment Banking
16 7 (0.70%) Police
17 6 (0.60%) Billing
Job Titles
1 127 (12.66%) Service Manager
2 117 (11.67%) Analyst
3 102 (10.17%) Delivery Manager
4 80 (7.98%) Senior
5 77 (7.68%) Lead
6 74 (7.38%) Service Delivery Manager
7 58 (5.78%) Architect
8 53 (5.28%) IT Manager
9 49 (4.89%) Support Engineer
10 40 (3.99%) IT Support
11 36 (3.59%) Developer
12 35 (3.49%) Service Analyst
13 31 (3.09%) Consultant
14 28 (2.79%) IT Engineer
15 26 (2.59%) Administrator
15 26 (2.59%) Infrastructure Engineer
16 25 (2.49%) Change Manager
16 25 (2.49%) Project Manager
17 24 (2.39%) IT Analyst
18 23 (2.29%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 40 (3.99%) REST
2 14 (1.40%) SOAP
3 13 (1.30%) AngularJS
3 13 (1.30%) Oracle Fusion
4 9 (0.90%) CSS
4 9 (0.90%) Web Services
5 6 (0.60%) Handlebars
5 6 (0.60%) Kafka
5 6 (0.60%) Node.js
5 6 (0.60%) XML
6 5 (0.50%) Elastic Stack
6 5 (0.50%) Express.js
6 5 (0.50%) Jakarta EE
6 5 (0.50%) Jest
6 5 (0.50%) Middleware
6 5 (0.50%) OAuth
6 5 (0.50%) Spring
7 4 (0.40%) jQuery
7 4 (0.40%) Microsoft Graph
7 4 (0.40%) Spring MVC
Miscellaneous
1 99 (9.87%) Onboarding
2 36 (3.59%) Product Ownership
3 31 (3.09%) Management Information System
4 22 (2.19%) CMDB
5 21 (2.09%) Cloud Native
6 20 (1.99%) Security Posture
6 20 (1.99%) Self-Motivation
7 18 (1.79%) Enterprise Software
8 17 (1.69%) Data Protection Act
9 16 (1.60%) Virtual Team
10 15 (1.50%) Analytical Mindset
11 14 (1.40%) Data Centre
11 14 (1.40%) Operational Technology
12 13 (1.30%) Video Conferencing
13 9 (0.90%) Cloud Security Posture
13 9 (0.90%) Cyber Threat
13 9 (0.90%) Driving Licence
13 9 (0.90%) Legacy Systems
13 9 (0.90%) NHS
14 8 (0.80%) PKI
Operating Systems
1 158 (15.75%) Windows
2 37 (3.69%) Linux
3 32 (3.19%) Windows 10
3 32 (3.19%) Windows Server
4 22 (2.19%) Mac OS
5 21 (2.09%) Android
6 14 (1.40%) Apple iOS
7 13 (1.30%) Unix
8 10 (1.00%) Windows Server 2019
9 6 (0.60%) Red Hat Enterprise Linux
10 3 (0.30%) VMS
11 2 (0.20%) Solaris
12 1 (0.100%) AIX
12 1 (0.100%) OpenVMS
12 1 (0.100%) Oracle Linux
12 1 (0.100%) SUSE
12 1 (0.100%) Windows 7
12 1 (0.100%) Windows Server 2008
12 1 (0.100%) Windows Server 2012
12 1 (0.100%) Windows Server 2016
Processes & Methodologies
1 328 (32.70%) ITIL
2 308 (30.71%) Continuous Improvement
3 281 (28.02%) Service Management
4 249 (24.83%) ITSM
5 229 (22.83%) Problem-Solving
6 225 (22.43%) Stakeholder Management
7 215 (21.44%) Agile
8 141 (14.06%) Change Management
9 138 (13.76%) Stakeholder Engagement
10 91 (9.07%) Customer Service
11 87 (8.67%) Decision-Making
12 83 (8.28%) Roadmaps
13 82 (8.18%) Project Delivery
14 79 (7.88%) Incident Management
15 78 (7.78%) Project Management
16 76 (7.58%) Cybersecurity
17 71 (7.08%) DevOps
18 70 (6.98%) Technical Leadership
19 65 (6.48%) AI
20 64 (6.38%) Service Design
Programming Languages
1 46 (4.59%) SQL
2 42 (4.19%) PowerShell
3 41 (4.09%) Python
4 34 (3.39%) JavaScript
5 17 (1.69%) Bash
6 15 (1.50%) Java
7 7 (0.70%) C#
8 6 (0.60%) TypeScript
9 5 (0.50%) Groovy
9 5 (0.50%) Kotlin
10 4 (0.40%) Perl
11 3 (0.30%) ABAP
11 3 (0.30%) Bicep
11 3 (0.30%) Scala
11 3 (0.30%) Shell Script
12 2 (0.20%) C++
12 2 (0.20%) R
13 1 (0.100%) ActionScript
13 1 (0.100%) PL/SQL
13 1 (0.100%) VBA
Qualifications
1 308 (30.71%) Security Cleared
2 198 (19.74%) SC Cleared
3 101 (10.07%) DV Cleared
4 61 (6.08%) Degree
5 33 (3.29%) PMP
6 31 (3.09%) PMI Certification
7 28 (2.79%) ITIL Certification
8 17 (1.69%) BPSS Clearance
9 16 (1.60%) ITIL Foundation Certificate
10 15 (1.50%) Azure Certification
10 15 (1.50%) Computer Science Degree
10 15 (1.50%) Microsoft Certification
11 13 (1.30%) CISSP
12 10 (1.00%) DBS Check
12 10 (1.00%) Master's Degree
13 7 (0.70%) Cisco Certification
13 7 (0.70%) Network+ Certification
14 6 (0.60%) AWS Certification
15 5 (0.50%) OSCP
15 5 (0.50%) SANS
Quality Assurance & Compliance
1 76 (7.58%) SLA
2 34 (3.39%) Data Quality
2 34 (3.39%) QA
3 28 (2.79%) ISO/IEC 27001
4 26 (2.59%) GRC
5 24 (2.39%) GDPR
6 23 (2.29%) Accessibility
7 22 (2.19%) PMO
8 19 (1.89%) ISO/IEC 20000
9 17 (1.69%) NIST
10 16 (1.60%) Cyber Essentials
11 15 (1.50%) NCSC
12 11 (1.10%) ISO 9001
13 8 (0.80%) Cyber Essentials PLUS
14 6 (0.60%) WCAG
15 5 (0.50%) Actionable Recommendations
15 5 (0.50%) PCI DSS
16 3 (0.30%) Government Security Classifications
16 3 (0.30%) Sarbanes-Oxley
17 2 (0.20%) NIST 800
System Software
1 89 (8.87%) Active Directory
2 32 (3.19%) VMware Infrastructure
3 10 (1.00%) Virtual Desktop
3 10 (1.00%) VMware ESXi
3 10 (1.00%) vSphere
4 9 (0.90%) Hyper-V
5 8 (0.80%) Docker
6 3 (0.30%) Virtual Machines
6 3 (0.30%) VMware NSX
7 2 (0.20%) OpenAM
8 1 (0.100%) ACF2
8 1 (0.100%) RACF
8 1 (0.100%) Slurm Workload Manager
8 1 (0.100%) UAG
8 1 (0.100%) XenDesktop
Systems Management
1 44 (4.39%) Microsoft Intune
2 25 (2.49%) Terraform
3 24 (2.39%) SCCM
4 21 (2.09%) Kubernetes
5 12 (1.20%) Ansible
6 10 (1.00%) SCOM
6 10 (1.00%) vCenter Server
7 7 (0.70%) Single Sign-On
7 7 (0.70%) WSUS
8 6 (0.60%) FortiGate
9 4 (0.40%) Jamf Pro
9 4 (0.40%) Nessus
10 3 (0.30%) Active Directory Federation Services
10 3 (0.30%) Grafana
10 3 (0.30%) NetBackup
10 3 (0.30%) Progress Chef
10 3 (0.30%) Prometheus
10 3 (0.30%) Puppet
10 3 (0.30%) SCSM
11 2 (0.20%) Amdocs OSS
Vendors
1 197 (19.64%) Microsoft
2 192 (19.14%) ServiceNow
3 47 (4.69%) VMware
4 37 (3.69%) Oracle
4 37 (3.69%) SAP
5 23 (2.29%) Remedy
6 22 (2.19%) Cisco
7 14 (1.40%) Citrix
8 13 (1.30%) SolarWinds
9 12 (1.20%) BMC
9 12 (1.20%) Google
10 11 (1.10%) Dynatrace
11 10 (1.00%) Apple
11 10 (1.00%) Salesforce
11 10 (1.00%) Workday
11 10 (1.00%) Zscaler
12 9 (0.90%) Ericsson
12 9 (0.90%) Nokia
13 8 (0.80%) BT
13 8 (0.80%) NEC
982 Service Delivery jobs in England