Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 17 April 2026, with comparisons to the same periods in the previous two years.

 6 months to
17 Apr 2026		 Same period 2025 Same period 2024
Rank 131 114 108
Rank change year-on-year -17 -6 +2
Contract jobs citing Service Delivery 786 587 778
As % of all contract jobs in England 2.00% 2.40% 2.08%
As % of the Processes & Methodologies category 2.34% 2.64% 2.40%
Number of daily rates quoted 474 368 479
10th Percentile £241 £205 £200
25th Percentile £400 £355 £333
Median daily rate (50th Percentile) £500 £465 £500
Median % change year-on-year +7.53% -7.00% -4.76%
75th Percentile £600 £600 £588
90th Percentile £688 £654 £700
UK median daily rate £500 £465 £500
% change year-on-year +7.53% -7.00% -4.76%
Number of hourly rates quoted 93 71 90
10th Percentile £15.02 £11.60 £13.29
25th Percentile £16.35 £14.99 £14.16
Median hourly rate £20.01 £16.23 £14.80
Median % change year-on-year +23.29% +9.66% -42.32%
75th Percentile £45.46 £24.50 £16.85
90th Percentile £67.09 £32.50 £30.25
UK median hourly rate £17.69 £16.23 £14.80
% change year-on-year +9.00% +9.66% -43.25%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 33,609 22,244 32,354
As % of all contract IT jobs advertised in England 85.41% 91.01% 86.63%
Number of daily rates quoted 21,526 14,625 21,310
10th Percentile £313 £310 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £613 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £524 £525
% change year-on-year -4.51% -0.26% -4.55%
Number of hourly rates quoted 2,074 884 2,215
10th Percentile £15.38 £14.84 £12.84
25th Percentile £20.27 £18.51 £15.75
Median hourly rate £41.90 £31.70 £34.00
Median % change year-on-year +32.17% -6.76% -9.33%
75th Percentile £67.19 £63.94 £58.69
90th Percentile £78.75 £75.18 £71.25
UK median hourly rate £37.50 £30.43 £33.07
% change year-on-year +23.25% -7.98% -8.15%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 17 April 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 17 April 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 17 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -18 292 £515 -1.90% 146
South East +1 161 £500 +11.11% 160
North of England -26 126 £450 +8.70% 110
South West +2 86 £525 +41.89% 38
Midlands -48 83 £505 +23.25% 74
North West -16 69 £350 -17.06% 63
West Midlands -44 47 £550 +22.22% 52
Yorkshire -32 42 £450 +12.50% 39
East Midlands -22 36 £500 +53.85% 21
East of England -47 34 £425 +123.68% 40
North East -7 17 £450 -43.75% 9
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 29 (3.69%) Confluence
2 21 (2.67%) SharePoint
3 20 (2.54%) Microsoft Exchange
4 4 (0.51%) Adobe Experience Manager
5 3 (0.38%) Apache Spark
6 2 (0.25%) OpenStack
6 2 (0.25%) SAS
7 1 (0.13%) CMS
7 1 (0.13%) HCL Notes
7 1 (0.13%) LiveCycle
7 1 (0.13%) nginx
7 1 (0.13%) SharePoint 2013
Applications
1 36 (4.58%) Microsoft Excel
1 36 (4.58%) Microsoft Office
2 16 (2.04%) Microsoft PowerPoint
3 6 (0.76%) MS Visio
4 5 (0.64%) Acrobat
5 4 (0.51%) Microsoft Project
5 4 (0.51%) Spreadsheet
6 3 (0.38%) Chatbot
7 2 (0.25%) Adobe After Effects
7 2 (0.25%) Adobe XD
7 2 (0.25%) InVision
7 2 (0.25%) Sketch
7 2 (0.25%) Trello
Business Applications
1 21 (2.67%) Remedy ITSM
2 10 (1.27%) SAP S/4HANA
3 6 (0.76%) Dynamics CRM
3 6 (0.76%) Maximo
3 6 (0.76%) SAP IS-U
4 5 (0.64%) ContrOCC
5 4 (0.51%) NEC Housing
6 2 (0.25%) NetSuite
6 2 (0.25%) Oracle Applications
6 2 (0.25%) Oracle EBS
6 2 (0.25%) Salesforce CRM
6 2 (0.25%) SAP ERP
6 2 (0.25%) Sparx Enterprise Architect
6 2 (0.25%) SystmOne
7 1 (0.13%) assyst
7 1 (0.13%) Dynamics GP
7 1 (0.13%) iTrent
7 1 (0.13%) SAP HCM
7 1 (0.13%) SAP Payroll
7 1 (0.13%) Unit4 Business World
Cloud Services
1 95 (12.09%) Azure
2 88 (11.20%) Microsoft 365
3 59 (7.51%) AWS
4 46 (5.85%) Power Platform
5 31 (3.94%) SaaS
6 27 (3.44%) Entra ID
7 21 (2.67%) GCP
8 13 (1.65%) Azure DevOps
8 13 (1.65%) PaaS
9 11 (1.40%) Power Automate
10 10 (1.27%) SuccessFactors
11 9 (1.15%) Google Workspace
11 9 (1.15%) IaaS
11 9 (1.15%) Virtual Private Cloud
12 8 (1.02%) Dynamics 365
12 8 (1.02%) OCI
13 7 (0.89%) Microsoft Copilot
14 6 (0.76%) GitHub
14 6 (0.76%) PowerApps
15 5 (0.64%) Amazon CloudWatch
Communications & Networking
1 29 (3.69%) Firewall
2 26 (3.31%) VPN
3 19 (2.42%) WAN
4 17 (2.16%) TCP/IP
5 15 (1.91%) DNS
6 12 (1.53%) DHCP
6 12 (1.53%) LAN
7 9 (1.15%) SD-WAN
8 8 (1.02%) ATM
8 8 (1.02%) Internet
8 8 (1.02%) Wi-Fi
9 6 (0.76%) Network Security
9 6 (0.76%) Wireless
10 5 (0.64%) DMZ
10 5 (0.64%) MPLS
10 5 (0.64%) VLAN
11 3 (0.38%) BGP
11 3 (0.38%) NAS
11 3 (0.38%) SAN
11 3 (0.38%) Software-Defined Networking
Database & Business Intelligence
1 34 (4.33%) Power BI
2 14 (1.78%) SQL Server
3 9 (1.15%) MySQL
4 8 (1.02%) Metadata
4 8 (1.02%) Tableau
5 7 (0.89%) Data Warehouse
5 7 (0.89%) Relational Database
6 5 (0.64%) MongoDB
6 5 (0.64%) PostgreSQL
7 4 (0.51%) Data Mining
7 4 (0.51%) NoSQL
7 4 (0.51%) Oracle Database
8 3 (0.38%) Electronic Patient Records
8 3 (0.38%) Oracle Reports
8 3 (0.38%) RDBMS
8 3 (0.38%) SQL Server Integration Services
9 2 (0.25%) Amazon Athena
9 2 (0.25%) Geospatial Data
9 2 (0.25%) InfluxDB
9 2 (0.25%) TimescaleDB
Development Applications
1 61 (7.76%) JIRA
2 10 (1.27%) Git
3 6 (0.76%) GitLab
3 6 (0.76%) Maven
4 4 (0.51%) Jenkins
4 4 (0.51%) ScriptRunner
5 3 (0.38%) TestRail
6 2 (0.25%) Axure RP
6 2 (0.25%) CircleCI
6 2 (0.25%) Cypress.io
6 2 (0.25%) Robot Framework
6 2 (0.25%) Selenium
7 1 (0.13%) Cucumber
7 1 (0.13%) gulp
7 1 (0.13%) MSI
7 1 (0.13%) Postman
7 1 (0.13%) SonarQube
7 1 (0.13%) SQL Server Management Studio (SSMS)
7 1 (0.13%) Yeoman
General
1 302 (38.42%) Social Skills
2 137 (17.43%) Finance
3 124 (15.78%) Public Sector
4 123 (15.65%) Analytical Skills
5 36 (4.58%) Local Government
6 28 (3.56%) Retail
7 27 (3.44%) Organisational Skills
8 25 (3.18%) Banking
8 25 (3.18%) Legal
9 19 (2.42%) Influencing Skills
10 18 (2.29%) Telecoms
11 14 (1.78%) Inclusion and Diversity
11 14 (1.78%) Military
12 13 (1.65%) Documentation Skills
12 13 (1.65%) Marketing
12 13 (1.65%) Presentation Skills
13 9 (1.15%) Billing
14 8 (1.02%) Manufacturing
14 8 (1.02%) Police
15 7 (0.89%) Law
Job Titles
1 113 (14.38%) Analyst
1 113 (14.38%) Service Manager
2 88 (11.20%) Delivery Manager
3 71 (9.03%) Lead
4 68 (8.65%) Service Delivery Manager
5 67 (8.52%) Senior
6 50 (6.36%) Architect
7 43 (5.47%) IT Manager
8 28 (3.56%) Administrator
9 26 (3.31%) Consultant
10 25 (3.18%) Developer
11 22 (2.80%) IT Support
11 22 (2.80%) Project Manager
11 22 (2.80%) Service Analyst
12 21 (2.67%) IT Services Manager
12 21 (2.67%) Support Engineer
13 20 (2.54%) Business Analyst
14 18 (2.29%) Senior Manager
15 17 (2.16%) Support Analyst
16 16 (2.04%) Solutions Architect
Libraries, Frameworks & Software Standards
1 31 (3.94%) REST
2 14 (1.78%) CSS
2 14 (1.78%) Oracle Fusion
3 10 (1.27%) AngularJS
4 9 (1.15%) HTML
4 9 (1.15%) Middleware
5 7 (0.89%) SOAP
5 7 (0.89%) Spring
6 6 (0.76%) .NET
6 6 (0.76%) Web Services
6 6 (0.76%) XML
7 4 (0.51%) Bootstrap
7 4 (0.51%) J2EE
7 4 (0.51%) jQuery
7 4 (0.51%) Kafka
7 4 (0.51%) RESTful
7 4 (0.51%) Sass
7 4 (0.51%) Spring MVC
8 3 (0.38%) Microsoft Graph
8 3 (0.38%) Spring Boot
Miscellaneous
1 53 (6.74%) Onboarding
2 34 (4.33%) Management Information System
2 34 (4.33%) Product Ownership
3 26 (3.31%) Virtual Team
4 21 (2.67%) Self-Motivation
5 20 (2.54%) CMDB
6 18 (2.29%) Data Centre
7 16 (2.04%) Enterprise Software
8 13 (1.65%) Cloud Native
9 12 (1.53%) Analytical Mindset
10 11 (1.40%) NHS
11 9 (1.15%) Driving Licence
11 9 (1.15%) Legacy Systems
11 9 (1.15%) Security Posture
12 8 (1.02%) Data Protection Act
12 8 (1.02%) Hybrid Cloud
12 8 (1.02%) Public Cloud
13 7 (0.89%) PKI
13 7 (0.89%) Private Cloud
14 6 (0.76%) Cloud Security Posture
Operating Systems
1 101 (12.85%) Windows
2 31 (3.94%) Linux
3 27 (3.44%) Windows Server
4 19 (2.42%) Windows 10
5 14 (1.78%) Android
6 10 (1.27%) Unix
7 9 (1.15%) Apple iOS
7 9 (1.15%) Mac OS
7 9 (1.15%) Red Hat Enterprise Linux
8 2 (0.25%) CentOS
8 2 (0.25%) VMS
9 1 (0.13%) Data ONTAP
9 1 (0.13%) Oracle Linux
9 1 (0.13%) Rocky
9 1 (0.13%) Solaris
9 1 (0.13%) Windows Server 2012
9 1 (0.13%) Windows Server 2016
9 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 261 (33.21%) ITIL
2 219 (27.86%) Continuous Improvement
3 189 (24.05%) Agile
4 173 (22.01%) Service Management
5 159 (20.23%) Problem-Solving
6 156 (19.85%) Stakeholder Management
7 155 (19.72%) ITSM
8 108 (13.74%) Change Management
9 101 (12.85%) Stakeholder Engagement
10 80 (10.18%) Project Management
11 74 (9.41%) Project Delivery
12 73 (9.29%) Roadmaps
13 71 (9.03%) DevOps
14 68 (8.65%) Customer Service
15 66 (8.40%) Decision-Making
16 60 (7.63%) Incident Management
17 58 (7.38%) Cybersecurity
18 57 (7.25%) Service Design
19 52 (6.62%) Migration
20 51 (6.49%) Workflow
Programming Languages
1 41 (5.22%) SQL
2 39 (4.96%) PowerShell
3 31 (3.94%) Python
4 28 (3.56%) Java
5 27 (3.44%) JavaScript
6 7 (0.89%) Bash
7 5 (0.64%) C#
7 5 (0.64%) Kotlin
8 4 (0.51%) TypeScript
9 3 (0.38%) Bicep
9 3 (0.38%) Groovy
9 3 (0.38%) Perl
9 3 (0.38%) Shell Script
10 2 (0.25%) C++
10 2 (0.25%) Go
10 2 (0.25%) Scala
10 2 (0.25%) T-SQL
11 1 (0.13%) Apex Code
11 1 (0.13%) Kusto Query Language
11 1 (0.13%) VB.NET
Qualifications
1 236 (30.03%) Security Cleared
2 184 (23.41%) SC Cleared
3 73 (9.29%) Degree
4 52 (6.62%) DV Cleared
5 28 (3.56%) ITIL Certification
6 23 (2.93%) PMP
7 21 (2.67%) PMI Certification
8 15 (1.91%) BPSS Clearance
8 15 (1.91%) PRINCE2 Practitioner
9 13 (1.65%) ITIL Foundation Certificate
10 12 (1.53%) Azure Certification
10 12 (1.53%) Microsoft Certification
11 11 (1.40%) DBS Check
12 9 (1.15%) Computer Science Degree
12 9 (1.15%) Master's Degree
13 7 (0.89%) ISTQB
14 6 (0.76%) Cisco Certification
15 5 (0.64%) CCNA
15 5 (0.64%) CISSP
15 5 (0.64%) NVQ Level 3
Quality Assurance & Compliance
1 69 (8.78%) SLA
2 25 (3.18%) GDPR
3 24 (3.05%) Data Quality
4 19 (2.42%) QA
5 14 (1.78%) Accessibility
5 14 (1.78%) ISO/IEC 27001
6 11 (1.40%) PMO
7 10 (1.27%) GRC
7 10 (1.27%) ISO/IEC 20000
7 10 (1.27%) NCSC
8 7 (0.89%) Cyber Essentials
9 5 (0.64%) Actionable Recommendations
9 5 (0.64%) WCAG
10 4 (0.51%) COBIT
10 4 (0.51%) NIST
10 4 (0.51%) PCI DSS
10 4 (0.51%) Sarbanes-Oxley
11 3 (0.38%) Government Security Classifications
12 2 (0.25%) ITGC
13 1 (0.13%) NIST 800
System Software
1 51 (6.49%) Active Directory
2 18 (2.29%) VMware Infrastructure
3 8 (1.02%) Docker
4 7 (0.89%) Hyper-V
5 6 (0.76%) VMware NSX
6 4 (0.51%) vSphere
7 2 (0.25%) Slurm Workload Manager
7 2 (0.25%) Virtual Machines
8 1 (0.13%) Microsoft Virtual Server
8 1 (0.13%) NFS
8 1 (0.13%) UAG
8 1 (0.13%) Virtual Desktop
8 1 (0.13%) Virtual Servers
8 1 (0.13%) VMware ESXi
8 1 (0.13%) XenDesktop
Systems Management
1 29 (3.69%) Microsoft Intune
2 18 (2.29%) SCCM
3 13 (1.65%) Kubernetes
4 12 (1.53%) Terraform
5 10 (1.27%) Ansible
6 7 (0.89%) Grafana
7 5 (0.64%) WSUS
8 4 (0.51%) SCOM
8 4 (0.51%) Single Sign-On
9 3 (0.38%) HP ALM
9 3 (0.38%) SCSM
10 2 (0.25%) Amdocs OSS
10 2 (0.25%) Nagios
10 2 (0.25%) Prometheus
11 1 (0.13%) FortiGate
11 1 (0.13%) Jamf Pro
11 1 (0.13%) SCOrch
11 1 (0.13%) SnapMirror
11 1 (0.13%) Tivoli
11 1 (0.13%) WMI
Vendors
1 131 (16.67%) Microsoft
2 115 (14.63%) ServiceNow
3 33 (4.20%) Oracle
3 33 (4.20%) SAP
4 30 (3.82%) VMware
5 24 (3.05%) Remedy
5 24 (3.05%) Salesforce
6 13 (1.65%) Citrix
7 11 (1.40%) Adobe
7 11 (1.40%) Atlassian
7 11 (1.40%) Cisco
7 11 (1.40%) Zscaler
8 10 (1.27%) Google
9 9 (1.15%) Veeam
10 8 (1.02%) BMC
10 8 (1.02%) Red Hat
10 8 (1.02%) Splunk
10 8 (1.02%) Workday
11 7 (0.89%) Apple
11 7 (0.89%) HP
524 Service Delivery jobs in England