Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 10 December 2025, with comparisons to the same periods in the previous two years.

 6 months to
10 Dec 2025		 Same period 2024 Same period 2023
Rank 116 135 113
Rank change year-on-year +19 -22 +29
Contract jobs citing Service Delivery 720 582 841
As % of all contract jobs in England 2.33% 1.92% 2.18%
As % of the Processes & Methodologies category 2.60% 2.18% 2.46%
Number of daily rates quoted 405 325 557
10th Percentile £184 £230 £206
25th Percentile £313 £400 £389
Median daily rate (50th Percentile) £450 £525 £505
Median % change year-on-year -14.29% +3.96% +1.00%
75th Percentile £575 £600 £600
90th Percentile £662 £719 £705
UK median daily rate £450 £500 £500
% change year-on-year -10.00% - -4.76%
Number of hourly rates quoted 117 70 75
10th Percentile £15.50 £15.58 £13.41
25th Percentile £17.30 £15.62 £14.16
Median hourly rate £20.01 £16.23 £17.95
Median % change year-on-year +23.29% -9.56% -11.38%
75th Percentile £42.50 £18.84 £65.13
90th Percentile £60.00 £22.33 £80.00
UK median hourly rate £17.69 £16.23 £19.54
% change year-on-year +9.00% -16.92% +4.69%

All Process and Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,655 26,658 34,191
As % of all contract IT jobs advertised in England 89.31% 87.92% 88.76%
Number of daily rates quoted 17,614 16,424 23,309
10th Percentile £300 £313 £313
25th Percentile £406 £415 £425
Median daily rate (50th Percentile) £505 £525 £545
Median % change year-on-year -3.81% -3.67% -0.91%
75th Percentile £625 £648 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £533
% change year-on-year -4.76% -1.50% -3.09%
Number of hourly rates quoted 1,796 941 1,445
10th Percentile £14.92 £15.25 £14.85
25th Percentile £17.87 £20.24 £19.06
Median hourly rate £25.15 £35.00 £44.50
Median % change year-on-year -28.14% -21.35% +18.67%
75th Percentile £50.00 £65.00 £65.00
90th Percentile £68.00 £75.00 £77.50
UK median hourly rate £25.13 £33.00 £42.50
% change year-on-year -23.86% -22.35% +21.43%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 10 December 2025.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 10 December 2025.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 10 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London +3 238 £500 -9.09% 155
North of England +33 152 £450 +50.00% 201
South East +11 112 £450 -10.00% 263
North West +38 103 £450 +56.52% 115
South West +20 99 £390 -22.00% 105
Midlands -21 82 £400 -15.79% 152
West Midlands -18 53 £350 -27.69% 87
Yorkshire -22 32 £450 -6.15% 69
East Midlands -13 29 £450 +4.47% 60
East of England -50 26 £388 -26.19% 115
North East +9 17 £450 -43.75% 20
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 28 (3.89%) Confluence
2 25 (3.47%) SharePoint
3 20 (2.78%) Microsoft Exchange
4 5 (0.69%) Exchange Server 2010
5 2 (0.28%) WebLogic
5 2 (0.28%) WebSphere
5 2 (0.28%) WildFly
6 1 (0.14%) Apache Spark
6 1 (0.14%) Camunda
6 1 (0.14%) CMS
6 1 (0.14%) Documentum
6 1 (0.14%) HCL Notes
6 1 (0.14%) Moodle
6 1 (0.14%) SharePoint 2013
Applications
1 50 (6.94%) Microsoft Office
2 39 (5.42%) Microsoft Excel
3 14 (1.94%) Microsoft PowerPoint
4 5 (0.69%) Microsoft Project
5 4 (0.56%) MS Visio
6 3 (0.42%) Spreadsheet
7 2 (0.28%) Adobe After Effects
7 2 (0.28%) Adobe XD
7 2 (0.28%) InVision
7 2 (0.28%) Sketch
7 2 (0.28%) Trello
8 1 (0.14%) Acrobat
8 1 (0.14%) Chatbot
8 1 (0.14%) Simulink
Business Applications
1 20 (2.78%) Remedy ITSM
2 8 (1.11%) Dynamics CRM
3 7 (0.97%) SAP S/4HANA
4 4 (0.56%) assyst
4 4 (0.56%) ContrOCC
5 3 (0.42%) Kondor
5 3 (0.42%) NetSuite
5 3 (0.42%) SAP ERP
6 2 (0.28%) iTrent
6 2 (0.28%) Maximo
6 2 (0.28%) NEC Housing
6 2 (0.28%) Oracle EBS
6 2 (0.28%) Unit4 Business World
7 1 (0.14%) IntelliMatch
7 1 (0.14%) Oracle ERP
7 1 (0.14%) Salesforce CRM
7 1 (0.14%) SAP Payroll
7 1 (0.14%) SAP SD
7 1 (0.14%) Sprinklr
7 1 (0.14%) SystmOne
Cloud Services
1 77 (10.69%) Microsoft 365
2 75 (10.42%) Azure
3 41 (5.69%) AWS
4 28 (3.89%) Power Platform
5 21 (2.92%) Entra ID
6 19 (2.64%) SaaS
7 18 (2.50%) Power Automate
8 14 (1.94%) Azure DevOps
9 9 (1.25%) OneDrive
10 8 (1.11%) SuccessFactors
11 7 (0.97%) Azure Monitor
12 6 (0.83%) Amazon CloudWatch
12 6 (0.83%) GCP
12 6 (0.83%) Serverless
13 5 (0.69%) Dynamics 365
14 4 (0.56%) GitHub
14 4 (0.56%) Lucidchart
15 3 (0.42%) IaaS
15 3 (0.42%) OpenShift
15 3 (0.42%) PaaS
Communications & Networking
1 25 (3.47%) Firewall
2 22 (3.06%) DNS
2 22 (3.06%) VPN
3 20 (2.78%) DHCP
4 16 (2.22%) TCP/IP
5 13 (1.81%) PABX
6 9 (1.25%) WAN
7 8 (1.11%) Network Security
8 7 (0.97%) Wi-Fi
9 6 (0.83%) LAN
9 6 (0.83%) VLAN
10 5 (0.69%) Wireless
11 4 (0.56%) BGP
11 4 (0.56%) SAN
12 3 (0.42%) AMQP
12 3 (0.42%) HTTP
12 3 (0.42%) NAS
12 3 (0.42%) Software-Defined Networking
13 2 (0.28%) NetScaler
13 2 (0.28%) VSAN
Database & Business Intelligence
1 18 (2.50%) Power BI
2 9 (1.25%) Relational Database
3 7 (0.97%) SQL Server
4 6 (0.83%) Metadata
4 6 (0.83%) RDBMS
4 6 (0.83%) Tableau
5 5 (0.69%) Data Warehouse
5 5 (0.69%) Electronic Patient Records
6 4 (0.56%) Oracle Database
7 3 (0.42%) Looker
7 3 (0.42%) MySQL
8 2 (0.28%) Amazon Athena
8 2 (0.28%) Power Query
9 1 (0.14%) BigQuery
9 1 (0.14%) Data Vault
9 1 (0.14%) DataStage
9 1 (0.14%) DTS
9 1 (0.14%) Oracle Reports
9 1 (0.14%) PostgreSQL
9 1 (0.14%) SQL Server Integration Services
Development Applications
1 65 (9.03%) JIRA
2 16 (2.22%) Git
3 13 (1.81%) Jenkins
4 7 (0.97%) GitLab
4 7 (0.97%) Postman
5 3 (0.42%) Maven
6 2 (0.28%) Axure RP
7 1 (0.14%) Bitbucket
7 1 (0.14%) CircleCI
7 1 (0.14%) Cucumber
7 1 (0.14%) Cypress.io
7 1 (0.14%) Eclipse
7 1 (0.14%) gulp
7 1 (0.14%) LSMW
7 1 (0.14%) REST Assured
7 1 (0.14%) Selenium
7 1 (0.14%) SoapUI
7 1 (0.14%) TestDirector
7 1 (0.14%) TestRail
7 1 (0.14%) Yeoman
General
1 344 (47.78%) Social Skills
2 131 (18.19%) Public Sector
3 119 (16.53%) Finance
4 105 (14.58%) Analytical Skills
5 39 (5.42%) Organisational Skills
6 31 (4.31%) Legal
7 30 (4.17%) Telecoms
8 28 (3.89%) Retail
9 26 (3.61%) Manufacturing
10 25 (3.47%) Marketing
11 24 (3.33%) Influencing Skills
12 21 (2.92%) Documentation Skills
13 19 (2.64%) Electronics
14 17 (2.36%) Inclusion and Diversity
14 17 (2.36%) Local Government
15 14 (1.94%) Military
16 12 (1.67%) Banking
17 10 (1.39%) Presentation Skills
18 5 (0.69%) Billing
19 4 (0.56%) Publishing
Job Titles
1 136 (18.89%) Analyst
2 87 (12.08%) Service Manager
3 76 (10.56%) Lead
4 57 (7.92%) Delivery Manager
5 48 (6.67%) Senior
5 48 (6.67%) Service Delivery Manager
6 38 (5.28%) Architect
7 37 (5.14%) Support Analyst
8 32 (4.44%) IT Support
9 31 (4.31%) Business Analyst
10 30 (4.17%) Service Analyst
11 29 (4.03%) Support Engineer
12 26 (3.61%) 2nd Line Support
12 26 (3.61%) IT Manager
13 20 (2.78%) Administrator
14 19 (2.64%) Desktop Support
14 19 (2.64%) Developer
14 19 (2.64%) IT Services Manager
15 18 (2.50%) Consultant
15 18 (2.50%) Solutions Architect
Libraries, Frameworks & Software Standards
1 18 (2.50%) REST
2 12 (1.67%) HTML
3 11 (1.53%) SOAP
4 9 (1.25%) CSS
5 8 (1.11%) Middleware
6 6 (0.83%) AngularJS
6 6 (0.83%) Kafka
6 6 (0.83%) RESTful
7 5 (0.69%) JSON
8 4 (0.56%) Bootstrap
8 4 (0.56%) LangChain
8 4 (0.56%) LangGraph
8 4 (0.56%) NumPy
8 4 (0.56%) Oracle Fusion
8 4 (0.56%) Pandas
8 4 (0.56%) SailPoint
8 4 (0.56%) scikit-learn
8 4 (0.56%) XML
9 3 (0.42%) Play Framework
9 3 (0.42%) Semantic Kernel
Miscellaneous
1 34 (4.72%) Management Information System
2 29 (4.03%) Self-Motivation
3 27 (3.75%) Onboarding
3 27 (3.75%) Product Ownership
4 26 (3.61%) Driving Licence
5 25 (3.47%) Virtual Team
6 16 (2.22%) CMDB
6 16 (2.22%) Data Centre
7 15 (2.08%) Enterprise Software
7 15 (2.08%) Smartphone
8 14 (1.94%) NHS
9 10 (1.39%) Legacy Systems
10 9 (1.25%) Data Protection Act
11 7 (0.97%) Security Posture
11 7 (0.97%) Team-Oriented Environment
12 6 (0.83%) Security Operations Centre
13 5 (0.69%) Analytical Mindset
13 5 (0.69%) PKI
13 5 (0.69%) Public Cloud
14 4 (0.56%) AI Agents
Operating Systems
1 91 (12.64%) Windows
2 22 (3.06%) Windows 10
3 19 (2.64%) Windows Server
4 14 (1.94%) Linux
5 9 (1.25%) Mac OS
6 7 (0.97%) Android
6 7 (0.97%) Red Hat Enterprise Linux
6 7 (0.97%) Unix
7 5 (0.69%) Apple iOS
8 3 (0.42%) CentOS
9 2 (0.28%) VMS
10 1 (0.14%) AIX
10 1 (0.14%) Data ONTAP
10 1 (0.14%) Solaris
Processes & Methodologies
1 225 (31.25%) ITIL
2 176 (24.44%) Continuous Improvement
3 174 (24.17%) Problem-Solving
4 161 (22.36%) Agile
5 131 (18.19%) ITSM
6 129 (17.92%) Service Management
7 121 (16.81%) Customer Service
8 114 (15.83%) Stakeholder Management
9 105 (14.58%) Stakeholder Engagement
10 104 (14.44%) Change Management
11 73 (10.14%) DevOps
12 64 (8.89%) Project Management
13 62 (8.61%) Project Delivery
14 59 (8.19%) Roadmaps
14 59 (8.19%) User Experience
15 55 (7.64%) Service Design
16 51 (7.08%) Coaching
17 49 (6.81%) Cybersecurity
18 48 (6.67%) Data Protection
19 46 (6.39%) Migration
Programming Languages
1 34 (4.72%) PowerShell
2 29 (4.03%) Python
3 27 (3.75%) SQL
4 22 (3.06%) Java
5 15 (2.08%) JavaScript
6 5 (0.69%) Bash
7 3 (0.42%) Perl
7 3 (0.42%) Scala
7 3 (0.42%) Shell Script
8 2 (0.28%) Bicep
9 1 (0.14%) ABAP
9 1 (0.14%) Data Analysis Expressions
9 1 (0.14%) Korn
9 1 (0.14%) Kusto Query Language
9 1 (0.14%) MATLAB
9 1 (0.14%) PL/SQL
9 1 (0.14%) TypeScript
Qualifications
1 186 (25.83%) Security Cleared
2 159 (22.08%) SC Cleared
3 59 (8.19%) Degree
4 33 (4.58%) ITIL Certification
5 28 (3.89%) DV Cleared
6 19 (2.64%) Microsoft Certification
7 15 (2.08%) BPSS Clearance
8 14 (1.94%) PRINCE2 Practitioner
9 12 (1.67%) MOS
10 8 (1.11%) A+ Certification
10 8 (1.11%) Computer Science Degree
10 8 (1.11%) MCP
11 7 (0.97%) CISSP
12 6 (0.83%) PMI Certification
12 6 (0.83%) PMP
13 5 (0.69%) CCDP
13 5 (0.69%) CCNP
13 5 (0.69%) Cisco Certification
13 5 (0.69%) ITIL Foundation Certificate
13 5 (0.69%) MCDST
Quality Assurance & Compliance
1 76 (10.56%) SLA
2 27 (3.75%) GDPR
3 24 (3.33%) QA
4 19 (2.64%) ISO/IEC 27001
5 15 (2.08%) Accessibility
6 14 (1.94%) PMO
7 9 (1.25%) Cyber Essentials
8 8 (1.11%) Data Quality
9 4 (0.56%) ISO 9001
9 4 (0.56%) NIST
10 3 (0.42%) ISO/IEC 20000
10 3 (0.42%) NCSC
10 3 (0.42%) WCAG
11 2 (0.28%) Actionable Recommendations
11 2 (0.28%) COBIT
11 2 (0.28%) GRC
11 2 (0.28%) ITGC
12 1 (0.14%) HMG Security Policy Framework
12 1 (0.14%) ISO 22301
12 1 (0.14%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 73 (10.14%) Active Directory
2 8 (1.11%) Docker
3 7 (0.97%) VMware Infrastructure
4 5 (0.69%) VMware NSX
5 3 (0.42%) vSphere
6 2 (0.28%) Slurm Workload Manager
6 2 (0.28%) Virtual Machines
7 1 (0.14%) NFS
7 1 (0.14%) Virtual Desktop
7 1 (0.14%) XenApp
Systems Management
1 20 (2.78%) SCCM
2 17 (2.36%) Microsoft Intune
3 13 (1.81%) Terraform
4 8 (1.11%) Ansible
4 8 (1.11%) Kubernetes
4 8 (1.11%) SCOM
5 7 (0.97%) HP SiteScope
6 4 (0.56%) Grafana
6 4 (0.56%) Jamf Pro
6 4 (0.56%) Single Sign-On
7 3 (0.42%) NetBackup
8 2 (0.28%) Nagios
8 2 (0.28%) SCOrch
9 1 (0.14%) Amdocs OSS
9 1 (0.14%) Cisco CUCM
9 1 (0.14%) Computer Emergency Response Teams
9 1 (0.14%) Kibana
9 1 (0.14%) RSA Archer
9 1 (0.14%) SnapMirror
9 1 (0.14%) SnapVault
Vendors
1 149 (20.69%) Microsoft
2 85 (11.81%) ServiceNow
3 42 (5.83%) SAP
4 21 (2.92%) Remedy
5 19 (2.64%) Oracle
6 14 (1.94%) Salesforce
7 13 (1.81%) Citrix
8 12 (1.67%) VMware
9 9 (1.25%) Google
9 9 (1.25%) Splunk
10 8 (1.11%) Apple
10 8 (1.11%) Atlassian
10 8 (1.11%) Palo Alto
11 7 (0.97%) Cisco
11 7 (0.97%) Mitel
12 6 (0.83%) BMC
12 6 (0.83%) Liquidlogic
12 6 (0.83%) NetApp
12 6 (0.83%) Zscaler
13 5 (0.69%) iManage
916 Service Delivery jobs in England