Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 19 June 2026, with comparisons to the same periods in the previous two years.

 6 months to
19 Jun 2026		 Same period 2025 Same period 2024
Rank 137 108 114
Rank change year-on-year -29 +6 +11
Contract jobs citing Service Delivery 826 622 736
As % of all contract jobs in England 1.92% 2.50% 1.95%
As % of the Processes & Methodologies category 2.25% 2.74% 2.29%
Number of daily rates quoted 512 366 434
10th Percentile £229 £200 £200
25th Percentile £413 £347 £313
Median daily rate (50th Percentile) £500 £450 £490
Median % change year-on-year +11.11% -8.16% -6.67%
75th Percentile £600 £556 £582
90th Percentile £687 £660 £688
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -9.52%
Number of hourly rates quoted 99 92 113
10th Percentile £14.44 £13.03 -
25th Percentile £16.35 £14.95 £14.16
Median hourly rate £17.87 £16.23 £15.00
Median % change year-on-year +10.10% +8.20% -18.92%
75th Percentile £21.44 £23.53 £16.85
90th Percentile £43.65 £29.91 £25.28
UK median hourly rate £17.87 £15.44 £15.00
% change year-on-year +15.74% +2.93% -18.92%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 36,727 22,725 32,193
As % of all contract IT jobs advertised in England 85.21% 91.37% 85.32%
Number of daily rates quoted 23,194 14,704 20,811
10th Percentile £325 £300 £300
25th Percentile £415 £406 £413
Median daily rate (50th Percentile) £520 £518 £525
Median % change year-on-year +0.48% -1.43% -4.55%
75th Percentile £625 £638 £650
90th Percentile £729 £750 £750
UK median daily rate £513 £505 £525
% change year-on-year +1.49% -3.81% -4.55%
Number of hourly rates quoted 2,299 1,073 2,390
10th Percentile £15.25 £14.20 £12.79
25th Percentile £21.00 £17.88 £16.06
Median hourly rate £47.00 £27.13 £37.63
Median % change year-on-year +73.27% -27.91% +5.54%
75th Percentile £68.55 £56.25 £61.30
90th Percentile £82.25 £75.00 £72.50
UK median hourly rate £43.96 £25.40 £37.50
% change year-on-year +73.07% -32.27% +7.05%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 19 June 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 19 June 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 19 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -3 328 £523 +5.56% 138
South East -4 194 £511 +14.25% 183
Midlands -25 94 £500 +12.16% 91
North of England -66 91 £450 +12.50% 136
South West -14 76 £500 +35.14% 51
East Midlands -1 49 £450 +26.40% 32
Yorkshire -43 45 £450 +12.50% 51
West Midlands -47 45 £510 +12.09% 59
North West -52 39 £369 -12.93% 68
East of England -54 37 £425 +88.89% 50
North East -32 9 £450 - 18
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 34 (4.12%) SharePoint
2 26 (3.15%) Confluence
3 23 (2.78%) Microsoft Exchange
4 6 (0.73%) OpenStack
5 4 (0.48%) Adobe Experience Manager
6 2 (0.24%) Apache Spark
6 2 (0.24%) SAS
7 1 (0.12%) Documentum
7 1 (0.12%) LiveCycle
7 1 (0.12%) NetWeaver
Applications
1 39 (4.72%) Microsoft Excel
2 32 (3.87%) Microsoft Office
3 15 (1.82%) Microsoft PowerPoint
4 5 (0.61%) MS Visio
5 4 (0.48%) Acrobat
5 4 (0.48%) Microsoft Project
6 3 (0.36%) Spreadsheet
7 1 (0.12%) Chatbot
Business Applications
1 23 (2.78%) Remedy ITSM
2 11 (1.33%) SAP S/4HANA
3 8 (0.97%) Dynamics CRM
4 7 (0.85%) ContrOCC
5 5 (0.61%) Oracle Applications
5 5 (0.61%) SAP IS-U
6 3 (0.36%) Maximo
6 3 (0.36%) NEC Housing
6 3 (0.36%) Oracle ERP
7 2 (0.24%) Primavera
7 2 (0.24%) SAP HCM
7 2 (0.24%) SAP PS
8 1 (0.12%) Dynamics GP
8 1 (0.12%) Salesforce CRM
8 1 (0.12%) SAP ERP
8 1 (0.12%) SAP Payroll
8 1 (0.12%) SAP PM
8 1 (0.12%) Sparx Enterprise Architect
8 1 (0.12%) SystmOne
8 1 (0.12%) Unit4 Business World
Cloud Services
1 105 (12.71%) Azure
2 98 (11.86%) Microsoft 365
3 68 (8.23%) AWS
4 46 (5.57%) Power Platform
5 36 (4.36%) Entra ID
6 27 (3.27%) SuccessFactors
7 26 (3.15%) GCP
7 26 (3.15%) SaaS
8 16 (1.94%) Azure DevOps
9 14 (1.69%) OCI
10 13 (1.57%) PaaS
11 11 (1.33%) Google Workspace
12 10 (1.21%) IaaS
13 9 (1.09%) Virtual Private Cloud
14 7 (0.85%) Amazon S3
14 7 (0.85%) Dynamics 365
14 7 (0.85%) Microsoft Copilot
14 7 (0.85%) Microsoft Purview
14 7 (0.85%) OneDrive
14 7 (0.85%) Serverless
Communications & Networking
1 27 (3.27%) VPN
2 26 (3.15%) Firewall
3 23 (2.78%) WAN
4 15 (1.82%) TCP/IP
5 14 (1.69%) LAN
5 14 (1.69%) Network Security
6 13 (1.57%) SD-WAN
7 11 (1.33%) Wi-Fi
8 10 (1.21%) DMZ
8 10 (1.21%) MPLS
9 9 (1.09%) DNS
10 8 (0.97%) ATM
10 8 (0.97%) Diameter Protocol
10 8 (0.97%) Internet
10 8 (0.97%) VoLTE
10 8 (0.97%) VoWiFi
10 8 (0.97%) Wireless
11 7 (0.85%) 5G
11 7 (0.85%) DHCP
11 7 (0.85%) Radio Access Network
Database & Business Intelligence
1 36 (4.36%) Power BI
2 19 (2.30%) SQL Server
3 18 (2.18%) MySQL
4 6 (0.73%) Tableau
5 5 (0.61%) Oracle Database
5 5 (0.61%) Oracle Reports
6 4 (0.48%) Data Mining
6 4 (0.48%) MongoDB
6 4 (0.48%) NoSQL
7 3 (0.36%) Amazon Redshift
7 3 (0.36%) Data Warehouse
7 3 (0.36%) GIS
7 3 (0.36%) Metadata
7 3 (0.36%) Pentaho
7 3 (0.36%) PostgreSQL
7 3 (0.36%) SQL Server Integration Services
8 2 (0.24%) Amazon Athena
8 2 (0.24%) SQL Server Analysis Services
8 2 (0.24%) SQL Server Reporting Services
8 2 (0.24%) TimescaleDB
Development Applications
1 51 (6.17%) JIRA
2 15 (1.82%) Git
3 11 (1.33%) GitLab
4 5 (0.61%) Jenkins
5 4 (0.48%) Maven
5 4 (0.48%) ScriptRunner
6 3 (0.36%) Eclipse
7 2 (0.24%) Robot Framework
7 2 (0.24%) TestRail
8 1 (0.12%) Cucumber
8 1 (0.12%) Cypress.io
8 1 (0.12%) MSI
8 1 (0.12%) Selenium
8 1 (0.12%) SonarQube
8 1 (0.12%) SQL Server Management Studio (SSMS)
General
1 278 (33.66%) Social Skills
2 143 (17.31%) Public Sector
3 139 (16.83%) Finance
4 134 (16.22%) Analytical Skills
5 51 (6.17%) Local Government
6 39 (4.72%) Organisational Skills
7 28 (3.39%) Banking
8 25 (3.03%) Legal
9 21 (2.54%) Retail
10 20 (2.42%) Telecoms
11 19 (2.30%) Documentation Skills
12 18 (2.18%) Influencing Skills
13 16 (1.94%) Presentation Skills
14 15 (1.82%) Military
15 12 (1.45%) Police
16 11 (1.33%) Investment Banking
17 10 (1.21%) Inclusion and Diversity
18 9 (1.09%) Law
19 8 (0.97%) Fire and Rescue
19 8 (0.97%) Front Office
Job Titles
1 123 (14.89%) Service Manager
2 109 (13.20%) Analyst
3 102 (12.35%) Delivery Manager
4 76 (9.20%) Service Delivery Manager
5 63 (7.63%) Senior
6 54 (6.54%) Architect
7 53 (6.42%) Lead
8 46 (5.57%) IT Manager
9 33 (4.00%) Developer
9 33 (4.00%) Support Engineer
10 29 (3.51%) IT Support
11 28 (3.39%) Consultant
12 26 (3.15%) Service Analyst
13 24 (2.91%) IT Analyst
13 24 (2.91%) Project Manager
14 22 (2.66%) IT Engineer
15 19 (2.30%) IT Services Manager
15 19 (2.30%) IT Support Engineer
15 19 (2.30%) Senior Manager
16 18 (2.18%) Transition Manager
Libraries, Frameworks & Software Standards
1 33 (4.00%) REST
2 13 (1.57%) Oracle Fusion
3 12 (1.45%) SOAP
4 11 (1.33%) AngularJS
4 11 (1.33%) CSS
5 9 (1.09%) Middleware
6 7 (0.85%) Spring
7 6 (0.73%) Web Services
7 6 (0.73%) XML
8 4 (0.48%) Bootstrap
8 4 (0.48%) Elastic Stack
8 4 (0.48%) HTML
8 4 (0.48%) J2EE
8 4 (0.48%) jQuery
8 4 (0.48%) Microsoft Graph
8 4 (0.48%) Node.js
8 4 (0.48%) OAuth
8 4 (0.48%) Sass
8 4 (0.48%) Spring MVC
9 3 (0.36%) Jest
Miscellaneous
1 58 (7.02%) Onboarding
2 30 (3.63%) Product Ownership
3 25 (3.03%) CMDB
4 21 (2.54%) Management Information System
5 20 (2.42%) Self-Motivation
6 19 (2.30%) Cloud Native
7 15 (1.82%) Enterprise Software
8 14 (1.69%) Data Centre
8 14 (1.69%) Virtual Team
9 13 (1.57%) Security Posture
10 12 (1.45%) Data Protection Act
11 11 (1.33%) Analytical Mindset
12 10 (1.21%) Driving Licence
13 9 (1.09%) Mobile Payment
13 9 (1.09%) NHS
14 8 (0.97%) Data Structures
14 8 (0.97%) Legacy Systems
15 7 (0.85%) Public Cloud
15 7 (0.85%) Security Operations Centre
16 6 (0.73%) Private Cloud
Operating Systems
1 119 (14.41%) Windows
2 37 (4.48%) Linux
3 24 (2.91%) Android
4 20 (2.42%) Windows Server
5 19 (2.30%) Windows 10
6 13 (1.57%) Apple iOS
6 13 (1.57%) Unix
7 11 (1.33%) Mac OS
8 5 (0.61%) Windows Server 2019
9 4 (0.48%) Red Hat Enterprise Linux
10 2 (0.24%) Solaris
10 2 (0.24%) VMS
10 2 (0.24%) Windows Server 2016
11 1 (0.12%) AIX
11 1 (0.12%) Oracle Linux
11 1 (0.12%) Rocky
11 1 (0.12%) SUSE
11 1 (0.12%) Windows Server 2012
Processes & Methodologies
1 258 (31.23%) ITIL
2 227 (27.48%) Continuous Improvement
3 190 (23.00%) ITSM
4 185 (22.40%) Service Management
5 180 (21.79%) Agile
6 176 (21.31%) Stakeholder Management
7 175 (21.19%) Problem-Solving
8 92 (11.14%) Change Management
9 87 (10.53%) Stakeholder Engagement
10 71 (8.60%) Project Delivery
11 66 (7.99%) Roadmaps
12 65 (7.87%) Incident Management
13 62 (7.51%) Customer Service
13 62 (7.51%) Project Management
14 61 (7.38%) Decision-Making
15 57 (6.90%) Cybersecurity
16 54 (6.54%) Migration
17 51 (6.17%) AI
17 51 (6.17%) DevOps
18 49 (5.93%) Process Improvement
Programming Languages
1 42 (5.08%) SQL
2 35 (4.24%) PowerShell
3 32 (3.87%) JavaScript
4 27 (3.27%) Python
5 21 (2.54%) Java
6 7 (0.85%) C#
7 6 (0.73%) Bash
8 5 (0.61%) Groovy
8 5 (0.61%) Kotlin
9 4 (0.48%) TypeScript
10 3 (0.36%) ABAP
10 3 (0.36%) Perl
11 2 (0.24%) Bicep
11 2 (0.24%) C++
11 2 (0.24%) Shell Script
11 2 (0.24%) T-SQL
12 1 (0.12%) PL/SQL
12 1 (0.12%) Scala
12 1 (0.12%) VB.NET
12 1 (0.12%) VBA
Qualifications
1 228 (27.60%) Security Cleared
2 152 (18.40%) SC Cleared
3 69 (8.35%) DV Cleared
4 46 (5.57%) Degree
5 30 (3.63%) ITIL Certification
6 26 (3.15%) PMP
7 22 (2.66%) PMI Certification
8 13 (1.57%) Master's Degree
9 12 (1.45%) Azure Certification
10 11 (1.33%) Microsoft Certification
11 10 (1.21%) CISSP
11 10 (1.21%) DBS Check
12 9 (1.09%) ITIL Foundation Certificate
13 8 (0.97%) BPSS Clearance
14 7 (0.85%) CISA
14 7 (0.85%) Computer Science Degree
15 6 (0.73%) AWS Certification
15 6 (0.73%) ISTQB
15 6 (0.73%) NVQ Level 3
16 5 (0.61%) OSCP
Quality Assurance & Compliance
1 65 (7.87%) SLA
2 29 (3.51%) GDPR
3 25 (3.03%) QA
4 23 (2.78%) Data Quality
5 21 (2.54%) ISO/IEC 27001
6 19 (2.30%) GRC
7 15 (1.82%) Accessibility
8 14 (1.69%) NCSC
9 13 (1.57%) NIST
10 12 (1.45%) PMO
11 11 (1.33%) Cyber Essentials
12 10 (1.21%) ISO/IEC 20000
13 6 (0.73%) PCI DSS
14 5 (0.61%) Actionable Recommendations
14 5 (0.61%) Sarbanes-Oxley
14 5 (0.61%) WCAG
15 4 (0.48%) Cyber Essentials PLUS
16 3 (0.36%) COBIT
16 3 (0.36%) Government Security Classifications
17 2 (0.24%) NIST 800
System Software
1 56 (6.78%) Active Directory
2 20 (2.42%) VMware Infrastructure
3 7 (0.85%) Hyper-V
4 6 (0.73%) Docker
4 6 (0.73%) vSphere
5 4 (0.48%) VMware ESXi
6 3 (0.36%) Virtual Desktop
6 3 (0.36%) VMware NSX
7 1 (0.12%) Microsoft Virtual Server
7 1 (0.12%) OpenAM
7 1 (0.12%) Slurm Workload Manager
7 1 (0.12%) UAG
7 1 (0.12%) Virtual Servers
7 1 (0.12%) XenDesktop
Systems Management
1 32 (3.87%) Microsoft Intune
2 19 (2.30%) SCCM
3 16 (1.94%) Kubernetes
4 12 (1.45%) Terraform
5 8 (0.97%) Ansible
6 7 (0.85%) WSUS
7 6 (0.73%) FortiGate
8 4 (0.48%) Grafana
8 4 (0.48%) SCOM
8 4 (0.48%) vCenter Server
9 3 (0.36%) Prometheus
9 3 (0.36%) SCSM
9 3 (0.36%) Single Sign-On
10 2 (0.24%) Active Directory Federation Services
10 2 (0.24%) Amdocs OSS
10 2 (0.24%) HP ALM
10 2 (0.24%) Jamf Pro
10 2 (0.24%) Nessus
11 1 (0.12%) NetBackup
11 1 (0.12%) WMI
Vendors
1 142 (17.19%) ServiceNow
2 139 (16.83%) Microsoft
3 44 (5.33%) SAP
4 39 (4.72%) Oracle
5 29 (3.51%) VMware
6 25 (3.03%) Remedy
7 19 (2.30%) Cisco
8 14 (1.69%) Google
8 14 (1.69%) Salesforce
9 13 (1.57%) Citrix
10 10 (1.21%) Zscaler
11 9 (1.09%) Bloomberg
11 9 (1.09%) BMC
11 9 (1.09%) Ericsson
11 9 (1.09%) Nokia
11 9 (1.09%) Workday
12 8 (0.97%) BT
12 8 (0.97%) ConnectWise
12 8 (0.97%) Reuters
13 7 (0.85%) Apple
599 Service Delivery jobs in England