Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 1 April 2026, with comparisons to the same periods in the previous two years.

 6 months to
1 Apr 2026		 Same period 2025 Same period 2024
Rank 130 124 110
Rank change year-on-year -6 -14 -1
Contract jobs citing Service Delivery 785 551 801
As % of all contract jobs in England 2.06% 2.27% 2.13%
As % of the Processes & Methodologies category 2.39% 2.50% 2.45%
Number of daily rates quoted 472 349 511
10th Percentile £243 £212 £200
25th Percentile £362 £360 £350
Median daily rate (50th Percentile) £500 £480 £500
Median % change year-on-year +4.17% -4.00% -4.76%
75th Percentile £600 £600 £588
90th Percentile £680 £650 £700
UK median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -4.76%
Number of hourly rates quoted 99 63 82
10th Percentile £15.19 £13.93 £13.29
25th Percentile £16.35 £14.99 £14.16
Median hourly rate £17.69 £19.50 £14.32
Median % change year-on-year -9.28% +36.17% -45.96%
75th Percentile £30.79 £24.88 £17.98
90th Percentile £45.46 £33.50 £30.25
UK median hourly rate £17.69 £19.20 £14.48
% change year-on-year -7.86% +32.60% -45.36%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 32,858 22,016 32,689
As % of all contract IT jobs advertised in England 86.08% 90.81% 86.75%
Number of daily rates quoted 21,074 14,505 21,608
10th Percentile £313 £313 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £614 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 2,007 857 2,166
10th Percentile £15.34 £15.00 £13.00
25th Percentile £19.27 £20.00 £16.00
Median hourly rate £37.00 £32.50 £32.50
Median % change year-on-year +13.85% - -13.33%
75th Percentile £65.00 £65.00 £58.36
90th Percentile £77.50 £76.63 £71.25
UK median hourly rate £35.50 £32.00 £32.50
% change year-on-year +10.94% -1.54% -11.33%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 1 April 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 1 April 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 1 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -24 286 £513 -6.82% 167
South East +9 156 £500 +11.11% 172
North of England -20 122 £450 +7.66% 133
South West +15 97 £475 +21.02% 36
Midlands -40 86 £510 +14.09% 79
North West -20 70 £400 -3.38% 72
West Midlands -39 50 £550 +18.92% 46
Yorkshire -29 38 £450 +5.88% 44
East Midlands -18 36 £500 +53.85% 32
East of England -46 32 £425 +47.83% 40
North East -4 14 £450 -43.75% 18
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 29 (3.69%) Confluence
2 23 (2.93%) SharePoint
3 22 (2.80%) Microsoft Exchange
4 4 (0.51%) Adobe Experience Manager
5 3 (0.38%) Apache Spark
6 2 (0.25%) SAS
7 1 (0.13%) CMS
7 1 (0.13%) HCL Notes
7 1 (0.13%) LiveCycle
7 1 (0.13%) Moodle
7 1 (0.13%) nginx
7 1 (0.13%) SharePoint 2013
Applications
1 42 (5.35%) Microsoft Excel
2 41 (5.22%) Microsoft Office
3 19 (2.42%) Microsoft PowerPoint
4 6 (0.76%) MS Visio
5 5 (0.64%) Acrobat
5 5 (0.64%) Microsoft Project
6 4 (0.51%) Spreadsheet
7 3 (0.38%) Chatbot
8 2 (0.25%) Adobe After Effects
8 2 (0.25%) Adobe XD
8 2 (0.25%) InVision
8 2 (0.25%) Sketch
8 2 (0.25%) Trello
Business Applications
1 21 (2.68%) Remedy ITSM
2 10 (1.27%) SAP S/4HANA
3 6 (0.76%) Dynamics CRM
3 6 (0.76%) Maximo
3 6 (0.76%) SAP IS-U
4 4 (0.51%) ContrOCC
5 3 (0.38%) NEC Housing
6 2 (0.25%) assyst
6 2 (0.25%) NetSuite
6 2 (0.25%) Oracle Applications
6 2 (0.25%) Oracle EBS
6 2 (0.25%) Salesforce CRM
6 2 (0.25%) SAP ERP
6 2 (0.25%) Sparx Enterprise Architect
6 2 (0.25%) SystmOne
7 1 (0.13%) Alphatax
7 1 (0.13%) Dynamics GP
7 1 (0.13%) iTrent
7 1 (0.13%) SAP Payroll
7 1 (0.13%) Unit4 Business World
Cloud Services
1 90 (11.46%) Azure
2 89 (11.34%) Microsoft 365
3 54 (6.88%) AWS
4 43 (5.48%) Power Platform
5 27 (3.44%) SaaS
6 21 (2.68%) Entra ID
7 18 (2.29%) Azure DevOps
8 17 (2.17%) GCP
9 12 (1.53%) SuccessFactors
10 11 (1.40%) Power Automate
11 9 (1.15%) PaaS
12 8 (1.02%) Dynamics 365
12 8 (1.02%) Google Workspace
12 8 (1.02%) OCI
12 8 (1.02%) Virtual Private Cloud
13 6 (0.76%) Microsoft Copilot
14 5 (0.64%) Amazon CloudWatch
14 5 (0.64%) GitHub
14 5 (0.64%) IaaS
14 5 (0.64%) OpenShift
Communications & Networking
1 29 (3.69%) Firewall
2 23 (2.93%) VPN
3 19 (2.42%) WAN
4 17 (2.17%) TCP/IP
5 15 (1.91%) DNS
6 12 (1.53%) DHCP
6 12 (1.53%) LAN
7 9 (1.15%) SD-WAN
7 9 (1.15%) Wi-Fi
8 7 (0.89%) Network Security
9 6 (0.76%) ATM
9 6 (0.76%) PABX
10 5 (0.64%) Internet
10 5 (0.64%) Wireless
11 4 (0.51%) BGP
11 4 (0.51%) DMZ
11 4 (0.51%) MPLS
11 4 (0.51%) VLAN
12 3 (0.38%) Software-Defined Networking
12 3 (0.38%) SSL
Database & Business Intelligence
1 32 (4.08%) Power BI
2 16 (2.04%) SQL Server
3 12 (1.53%) MySQL
4 8 (1.02%) Metadata
4 8 (1.02%) Relational Database
4 8 (1.02%) Tableau
5 7 (0.89%) Data Warehouse
5 7 (0.89%) Oracle Database
6 5 (0.64%) Electronic Patient Records
6 5 (0.64%) MongoDB
6 5 (0.64%) PostgreSQL
7 3 (0.38%) Oracle Reports
7 3 (0.38%) RDBMS
7 3 (0.38%) SQL Server Integration Services
8 2 (0.25%) Apache Cassandra
8 2 (0.25%) Data Mining
8 2 (0.25%) DTS
8 2 (0.25%) NoSQL
8 2 (0.25%) SQL Server Analysis Services
8 2 (0.25%) SQL Server Reporting Services
Development Applications
1 64 (8.15%) JIRA
2 13 (1.66%) Git
3 7 (0.89%) Jenkins
4 6 (0.76%) Maven
5 5 (0.64%) GitLab
6 3 (0.38%) ScriptRunner
6 3 (0.38%) TestRail
7 2 (0.25%) Axure RP
7 2 (0.25%) CircleCI
7 2 (0.25%) Cypress.io
7 2 (0.25%) Robot Framework
7 2 (0.25%) Selenium
8 1 (0.13%) Cucumber
8 1 (0.13%) gulp
8 1 (0.13%) Postman
8 1 (0.13%) SQL Server Management Studio (SSMS)
8 1 (0.13%) Yeoman
General
1 317 (40.38%) Social Skills
2 145 (18.47%) Finance
3 129 (16.43%) Public Sector
4 128 (16.31%) Analytical Skills
5 30 (3.82%) Local Government
6 27 (3.44%) Organisational Skills
6 27 (3.44%) Retail
7 26 (3.31%) Legal
8 25 (3.18%) Banking
9 19 (2.42%) Influencing Skills
9 19 (2.42%) Telecoms
10 16 (2.04%) Documentation Skills
11 15 (1.91%) Marketing
12 14 (1.78%) Inclusion and Diversity
13 13 (1.66%) Presentation Skills
14 12 (1.53%) Military
15 10 (1.27%) Manufacturing
16 9 (1.15%) Billing
17 8 (1.02%) Police
18 7 (0.89%) Law
Job Titles
1 124 (15.80%) Analyst
2 110 (14.01%) Service Manager
3 87 (11.08%) Delivery Manager
4 73 (9.30%) Lead
5 68 (8.66%) Service Delivery Manager
6 63 (8.03%) Senior
7 49 (6.24%) Architect
8 38 (4.84%) IT Manager
9 30 (3.82%) Service Analyst
10 27 (3.44%) Administrator
11 26 (3.31%) Consultant
12 25 (3.18%) IT Support
13 24 (3.06%) Project Manager
13 24 (3.06%) Support Engineer
14 21 (2.68%) Developer
14 21 (2.68%) Support Analyst
15 20 (2.55%) Business Analyst
16 18 (2.29%) 2nd Line Support
16 18 (2.29%) IT Services Manager
17 17 (2.17%) Desktop Support
Libraries, Frameworks & Software Standards
1 33 (4.20%) REST
2 17 (2.17%) CSS
3 13 (1.66%) Oracle Fusion
4 12 (1.53%) HTML
5 10 (1.27%) SOAP
6 9 (1.15%) AngularJS
7 8 (1.02%) Bootstrap
7 8 (1.02%) Middleware
7 8 (1.02%) XML
8 7 (0.89%) Spring
9 6 (0.76%) .NET
9 6 (0.76%) Web Services
10 4 (0.51%) J2EE
10 4 (0.51%) jQuery
10 4 (0.51%) JSON
10 4 (0.51%) Kafka
10 4 (0.51%) RESTful
10 4 (0.51%) Sass
10 4 (0.51%) Spring MVC
11 3 (0.38%) Play Framework
Miscellaneous
1 48 (6.11%) Onboarding
2 35 (4.46%) Management Information System
3 33 (4.20%) Product Ownership
4 27 (3.44%) Self-Motivation
4 27 (3.44%) Virtual Team
5 25 (3.18%) CMDB
6 17 (2.17%) Data Centre
7 12 (1.53%) Analytical Mindset
7 12 (1.53%) Enterprise Software
7 12 (1.53%) Smartphone
8 11 (1.40%) Cloud Native
9 10 (1.27%) Driving Licence
9 10 (1.27%) Legacy Systems
9 10 (1.27%) NHS
10 9 (1.15%) Data Protection Act
11 8 (1.02%) Public Cloud
12 7 (0.89%) Hybrid Cloud
12 7 (0.89%) PKI
12 7 (0.89%) Private Cloud
12 7 (0.89%) Security Posture
Operating Systems
1 104 (13.25%) Windows
2 28 (3.57%) Linux
3 23 (2.93%) Windows Server
4 20 (2.55%) Windows 10
5 12 (1.53%) Unix
6 11 (1.40%) Android
7 9 (1.15%) Red Hat Enterprise Linux
8 6 (0.76%) Apple iOS
9 5 (0.64%) Mac OS
10 2 (0.25%) CentOS
10 2 (0.25%) VMS
11 1 (0.13%) Data ONTAP
11 1 (0.13%) Oracle Linux
11 1 (0.13%) Rocky
11 1 (0.13%) Solaris
11 1 (0.13%) Windows Server 2012
11 1 (0.13%) Windows Server 2016
11 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 266 (33.89%) ITIL
2 216 (27.52%) Continuous Improvement
3 189 (24.08%) Agile
4 173 (22.04%) Problem-Solving
5 169 (21.53%) Service Management
6 158 (20.13%) ITSM
7 153 (19.49%) Stakeholder Management
8 113 (14.39%) Change Management
9 94 (11.97%) Stakeholder Engagement
10 85 (10.83%) Customer Service
11 78 (9.94%) Project Management
12 76 (9.68%) Project Delivery
13 73 (9.30%) DevOps
14 69 (8.79%) Roadmaps
15 67 (8.54%) Decision-Making
16 61 (7.77%) Incident Management
17 58 (7.39%) Service Design
18 55 (7.01%) Cybersecurity
19 52 (6.62%) User Experience
20 50 (6.37%) Migration
Programming Languages
1 41 (5.22%) PowerShell
2 38 (4.84%) SQL
3 37 (4.71%) Python
4 27 (3.44%) Java
4 27 (3.44%) JavaScript
5 7 (0.89%) Bash
6 6 (0.76%) Shell Script
7 5 (0.64%) C#
7 5 (0.64%) Kotlin
8 4 (0.51%) Scala
9 3 (0.38%) Groovy
9 3 (0.38%) Perl
10 2 (0.25%) Bicep
10 2 (0.25%) C++
10 2 (0.25%) Go
10 2 (0.25%) T-SQL
11 1 (0.13%) Apex Code
11 1 (0.13%) Kusto Query Language
11 1 (0.13%) PL/SQL
11 1 (0.13%) TypeScript
Qualifications
1 238 (30.32%) Security Cleared
2 190 (24.20%) SC Cleared
3 73 (9.30%) Degree
4 51 (6.50%) DV Cleared
5 32 (4.08%) ITIL Certification
6 19 (2.42%) PMP
7 18 (2.29%) PMI Certification
8 15 (1.91%) PRINCE2 Practitioner
9 13 (1.66%) BPSS Clearance
9 13 (1.66%) Microsoft Certification
10 12 (1.53%) ITIL Foundation Certificate
11 10 (1.27%) Azure Certification
11 10 (1.27%) DBS Check
12 9 (1.15%) Computer Science Degree
12 9 (1.15%) Master's Degree
13 7 (0.89%) ISTQB
13 7 (0.89%) MOS
14 6 (0.76%) Cisco Certification
14 6 (0.76%) CISSP
15 5 (0.64%) CCNA
Quality Assurance & Compliance
1 79 (10.06%) SLA
2 27 (3.44%) GDPR
3 22 (2.80%) Data Quality
4 17 (2.17%) QA
5 14 (1.78%) ISO/IEC 27001
6 11 (1.40%) Accessibility
6 11 (1.40%) PMO
7 10 (1.27%) ISO/IEC 20000
8 9 (1.15%) NCSC
9 8 (1.02%) GRC
10 6 (0.76%) Cyber Essentials
11 5 (0.64%) Actionable Recommendations
11 5 (0.64%) Sarbanes-Oxley
12 4 (0.51%) COBIT
12 4 (0.51%) PCI DSS
13 3 (0.38%) Government Security Classifications
13 3 (0.38%) NIST
13 3 (0.38%) WCAG
14 2 (0.25%) ITGC
14 2 (0.25%) P3O
System Software
1 52 (6.62%) Active Directory
2 14 (1.78%) VMware Infrastructure
3 7 (0.89%) Hyper-V
4 5 (0.64%) Docker
5 4 (0.51%) VMware NSX
6 2 (0.25%) Slurm Workload Manager
6 2 (0.25%) Virtual Machines
6 2 (0.25%) vSphere
7 1 (0.13%) Microsoft Virtual Server
7 1 (0.13%) NFS
7 1 (0.13%) Virtual Desktop
7 1 (0.13%) Virtual Servers
7 1 (0.13%) XenDesktop
Systems Management
1 27 (3.44%) Microsoft Intune
2 16 (2.04%) SCCM
3 11 (1.40%) Ansible
4 10 (1.27%) Terraform
5 7 (0.89%) Grafana
5 7 (0.89%) Kubernetes
6 4 (0.51%) WSUS
7 3 (0.38%) HP ALM
7 3 (0.38%) Single Sign-On
8 2 (0.25%) Amdocs OSS
8 2 (0.25%) Nagios
8 2 (0.25%) NetBackup
8 2 (0.25%) Prometheus
8 2 (0.25%) SCOM
8 2 (0.25%) SCOrch
9 1 (0.13%) Jamf Pro
9 1 (0.13%) SnapMirror
9 1 (0.13%) SnapVault
9 1 (0.13%) Tivoli
9 1 (0.13%) WMI
Vendors
1 130 (16.56%) Microsoft
2 113 (14.39%) ServiceNow
3 36 (4.59%) SAP
4 35 (4.46%) Oracle
5 25 (3.18%) VMware
6 24 (3.06%) Remedy
7 23 (2.93%) Salesforce
8 14 (1.78%) Citrix
9 11 (1.40%) Google
9 11 (1.40%) Zscaler
10 10 (1.27%) Atlassian
10 10 (1.27%) Cisco
11 9 (1.15%) Adobe
11 9 (1.15%) BMC
12 8 (1.02%) Red Hat
13 7 (0.89%) Apple
13 7 (0.89%) HP
13 7 (0.89%) Veeam
14 6 (0.76%) Genesys
14 6 (0.76%) Splunk
565 Service Delivery jobs in England