Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 3 July 2026, with comparisons to the same periods in the previous two years.

 6 months to
3 Jul 2026		 Same period 2025 Same period 2024
Rank 134 109 123
Rank change year-on-year -25 +14 -2
Contract jobs citing Service Delivery 874 655 719
As % of all contract jobs in England 1.99% 2.51% 1.92%
As % of the Processes & Methodologies category 2.33% 2.76% 2.25%
Number of daily rates quoted 554 381 423
10th Percentile £213 £200 £200
25th Percentile £413 £350 £330
Median daily rate (50th Percentile) £500 £450 £500
Median % change year-on-year +11.11% -10.00% -4.76%
75th Percentile £600 £575 £588
90th Percentile £675 £663 £688
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -9.52%
Number of hourly rates quoted 100 98 113
10th Percentile £14.56 £13.18 £14.16
25th Percentile £16.35 £14.88 £14.48
Median hourly rate £17.87 £17.23 £15.00
Median % change year-on-year +3.74% +14.83% -19.85%
75th Percentile £21.40 £23.01 £16.85
90th Percentile £43.01 £29.07 £23.95
UK median hourly rate £17.87 £17.15 £15.85
% change year-on-year +4.20% +8.20% -15.31%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 37,490 23,760 31,971
As % of all contract IT jobs advertised in England 85.37% 91.05% 85.54%
Number of daily rates quoted 23,605 15,276 20,748
10th Percentile £325 £300 £305
25th Percentile £419 £406 £413
Median daily rate (50th Percentile) £523 £515 £525
Median % change year-on-year +1.46% -1.90% -4.55%
75th Percentile £625 £638 £650
90th Percentile £730 £750 £750
UK median daily rate £515 £505 £525
% change year-on-year +1.98% -3.81% -4.55%
Number of hourly rates quoted 2,362 1,184 2,308
10th Percentile £15.25 £14.23 £12.79
25th Percentile £20.79 £17.95 £16.06
Median hourly rate £47.00 £25.15 £38.12
Median % change year-on-year +86.88% -34.02% +1.65%
75th Percentile £68.55 £55.00 £61.60
90th Percentile £82.25 £72.50 £73.75
UK median hourly rate £43.96 £25.15 £37.50
% change year-on-year +74.79% -32.93% +3.45%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 3 July 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 3 July 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 3 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London +4 335 £518 +3.50% 239
South East +12 228 £515 +14.44% 206
Midlands -35 94 £496 +23.23% 90
North of England -77 91 £475 +18.16% 124
South West -16 83 £500 +35.14% 59
West Midlands -53 49 £500 +17.30% 59
East Midlands +2 45 £450 +14.65% 31
Yorkshire -41 43 £500 +25.00% 41
North West -62 39 £425 - 67
East of England -48 37 £425 +88.89% 70
North East -34 11 £400 - 16
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 41 (4.69%) SharePoint
2 30 (3.43%) Microsoft Exchange
3 25 (2.86%) Confluence
4 6 (0.69%) OpenStack
5 4 (0.46%) Adobe Experience Manager
6 2 (0.23%) Apache Spark
6 2 (0.23%) SAS
7 1 (0.11%) Documentum
7 1 (0.11%) LiveCycle
7 1 (0.11%) NetWeaver
7 1 (0.11%) SharePoint Server
Applications
1 40 (4.58%) Microsoft Excel
2 33 (3.78%) Microsoft Office
3 13 (1.49%) Microsoft PowerPoint
4 5 (0.57%) Microsoft Project
4 5 (0.57%) MS Visio
5 3 (0.34%) Spreadsheet
6 1 (0.11%) Chatbot
Business Applications
1 25 (2.86%) Remedy ITSM
2 10 (1.14%) ContrOCC
3 9 (1.03%) Dynamics CRM
3 9 (1.03%) SAP S/4HANA
4 5 (0.57%) Oracle Applications
5 4 (0.46%) Oracle ERP
6 3 (0.34%) NEC Housing
7 2 (0.23%) Maximo
7 2 (0.23%) Primavera
7 2 (0.23%) SAP HCM
7 2 (0.23%) SAP IS-U
7 2 (0.23%) SAP PS
8 1 (0.11%) Dynamics GP
8 1 (0.11%) Salesforce CRM
8 1 (0.11%) SAP ERP
8 1 (0.11%) SAP Payroll
8 1 (0.11%) SAP PM
8 1 (0.11%) Sparx Enterprise Architect
8 1 (0.11%) SystmOne
8 1 (0.11%) Unit4 Business World
Cloud Services
1 108 (12.36%) Azure
2 102 (11.67%) Microsoft 365
3 69 (7.89%) AWS
4 52 (5.95%) Power Platform
5 45 (5.15%) Entra ID
6 25 (2.86%) GCP
6 25 (2.86%) SuccessFactors
7 21 (2.40%) SaaS
8 15 (1.72%) OCI
9 14 (1.60%) Azure DevOps
10 13 (1.49%) PaaS
11 10 (1.14%) IaaS
12 9 (1.03%) Dynamics 365
12 9 (1.03%) Virtual Private Cloud
13 8 (0.92%) Microsoft Purview
13 8 (0.92%) OneDrive
14 7 (0.80%) Amazon S3
14 7 (0.80%) Microsoft Copilot
14 7 (0.80%) PowerApps
14 7 (0.80%) Serverless
Communications & Networking
1 29 (3.32%) VPN
2 27 (3.09%) Firewall
3 20 (2.29%) WAN
4 18 (2.06%) Network Security
5 15 (1.72%) DNS
5 15 (1.72%) LAN
6 13 (1.49%) SD-WAN
7 10 (1.14%) DMZ
7 10 (1.14%) MPLS
7 10 (1.14%) TCP/IP
8 9 (1.03%) DHCP
8 9 (1.03%) Wireless
9 8 (0.92%) ATM
9 8 (0.92%) Diameter Protocol
9 8 (0.92%) Internet
9 8 (0.92%) VoLTE
9 8 (0.92%) VoWiFi
9 8 (0.92%) Wi-Fi
10 7 (0.80%) 5G
10 7 (0.80%) Radio Access Network
Database & Business Intelligence
1 40 (4.58%) Power BI
2 20 (2.29%) SQL Server
3 18 (2.06%) MySQL
4 6 (0.69%) Tableau
5 5 (0.57%) Oracle Database
5 5 (0.57%) Oracle Reports
6 4 (0.46%) Data Mining
6 4 (0.46%) NoSQL
7 3 (0.34%) Amazon Redshift
7 3 (0.34%) Data Warehouse
7 3 (0.34%) GIS
7 3 (0.34%) Metadata
7 3 (0.34%) MongoDB
7 3 (0.34%) Pentaho
7 3 (0.34%) SQL Server Integration Services
8 2 (0.23%) Amazon Athena
8 2 (0.23%) Azure SQL Database
8 2 (0.23%) Geospatial Data
8 2 (0.23%) InfluxDB
8 2 (0.23%) Oracle BI Publisher
Development Applications
1 49 (5.61%) JIRA
2 14 (1.60%) Git
3 10 (1.14%) GitLab
4 5 (0.57%) Jenkins
5 4 (0.46%) Maven
5 4 (0.46%) ScriptRunner
6 3 (0.34%) Eclipse
7 2 (0.23%) Robot Framework
8 1 (0.11%) Cucumber
8 1 (0.11%) Cypress.io
8 1 (0.11%) MSI
8 1 (0.11%) Selenium
8 1 (0.11%) SonarQube
8 1 (0.11%) SQL Server Management Studio (SSMS)
8 1 (0.11%) TestRail
General
1 301 (34.44%) Social Skills
2 160 (18.31%) Public Sector
3 151 (17.28%) Analytical Skills
4 147 (16.82%) Finance
5 54 (6.18%) Local Government
6 45 (5.15%) Organisational Skills
7 26 (2.97%) Legal
8 25 (2.86%) Banking
8 25 (2.86%) Retail
9 23 (2.63%) Telecoms
10 20 (2.29%) Influencing Skills
10 20 (2.29%) Military
11 19 (2.17%) Documentation Skills
12 14 (1.60%) Presentation Skills
13 11 (1.26%) Inclusion and Diversity
13 11 (1.26%) Police
14 10 (1.14%) Investment Banking
15 8 (0.92%) Law
16 7 (0.80%) Fire and Rescue
16 7 (0.80%) Manufacturing
Job Titles
1 127 (14.53%) Service Manager
2 106 (12.13%) Delivery Manager
3 103 (11.78%) Analyst
4 78 (8.92%) Service Delivery Manager
5 63 (7.21%) Senior
6 60 (6.86%) Lead
7 56 (6.41%) Architect
8 48 (5.49%) IT Manager
9 40 (4.58%) Support Engineer
10 34 (3.89%) Developer
11 33 (3.78%) IT Support
12 30 (3.43%) Consultant
13 28 (3.20%) Service Analyst
14 26 (2.97%) IT Engineer
15 24 (2.75%) Project Manager
16 23 (2.63%) IT Support Engineer
17 22 (2.52%) IT Analyst
18 20 (2.29%) IT Services Manager
18 20 (2.29%) Senior Manager
19 19 (2.17%) Transition Manager
Libraries, Frameworks & Software Standards
1 34 (3.89%) REST
2 13 (1.49%) Oracle Fusion
2 13 (1.49%) SOAP
3 11 (1.26%) AngularJS
3 11 (1.26%) CSS
4 10 (1.14%) Middleware
5 8 (0.92%) Web Services
6 7 (0.80%) Spring
7 6 (0.69%) XML
8 5 (0.57%) OAuth
9 4 (0.46%) .NET
9 4 (0.46%) Bootstrap
9 4 (0.46%) Elastic Stack
9 4 (0.46%) HTML
9 4 (0.46%) J2EE
9 4 (0.46%) jQuery
9 4 (0.46%) Microsoft Graph
9 4 (0.46%) Node.js
9 4 (0.46%) Sass
9 4 (0.46%) Spring MVC
Miscellaneous
1 63 (7.21%) Onboarding
2 33 (3.78%) Product Ownership
3 23 (2.63%) Management Information System
4 20 (2.29%) CMDB
5 19 (2.17%) Self-Motivation
6 17 (1.95%) Cloud Native
6 17 (1.95%) Data Protection Act
7 15 (1.72%) Data Centre
7 15 (1.72%) Security Posture
8 13 (1.49%) Analytical Mindset
8 13 (1.49%) Virtual Team
9 12 (1.37%) Enterprise Software
10 11 (1.26%) Video Conferencing
11 9 (1.03%) Driving Licence
11 9 (1.03%) Legacy Systems
11 9 (1.03%) Mobile Payment
11 9 (1.03%) NHS
11 9 (1.03%) Operational Technology
12 8 (0.92%) Data Structures
12 8 (0.92%) Security Operations Centre
Operating Systems
1 131 (14.99%) Windows
2 37 (4.23%) Linux
3 24 (2.75%) Windows 10
3 24 (2.75%) Windows Server
4 23 (2.63%) Android
5 16 (1.83%) Mac OS
6 13 (1.49%) Apple iOS
7 12 (1.37%) Unix
8 7 (0.80%) Windows Server 2019
9 4 (0.46%) Red Hat Enterprise Linux
10 2 (0.23%) Solaris
10 2 (0.23%) VMS
10 2 (0.23%) Windows Server 2016
11 1 (0.11%) AIX
11 1 (0.11%) Oracle Linux
11 1 (0.11%) Rocky
11 1 (0.11%) SUSE
11 1 (0.11%) Windows Server 2012
Processes & Methodologies
1 285 (32.61%) ITIL
2 254 (29.06%) Continuous Improvement
3 216 (24.71%) Service Management
4 207 (23.68%) ITSM
5 195 (22.31%) Agile
6 193 (22.08%) Stakeholder Management
7 183 (20.94%) Problem-Solving
8 102 (11.67%) Stakeholder Engagement
9 98 (11.21%) Change Management
10 74 (8.47%) Project Delivery
11 72 (8.24%) Roadmaps
12 71 (8.12%) Customer Service
13 68 (7.78%) Incident Management
14 67 (7.67%) Decision-Making
15 64 (7.32%) Project Management
16 61 (6.98%) Cybersecurity
17 55 (6.29%) AI
17 55 (6.29%) Migration
18 53 (6.06%) Technical Leadership
19 51 (5.84%) Process Improvement
Programming Languages
1 45 (5.15%) SQL
2 39 (4.46%) PowerShell
3 32 (3.66%) JavaScript
3 32 (3.66%) Python
4 20 (2.29%) Java
5 7 (0.80%) Bash
5 7 (0.80%) C#
6 5 (0.57%) Groovy
6 5 (0.57%) Kotlin
7 4 (0.46%) TypeScript
8 3 (0.34%) ABAP
8 3 (0.34%) Perl
9 2 (0.23%) Bicep
9 2 (0.23%) C++
9 2 (0.23%) R
9 2 (0.23%) Shell Script
9 2 (0.23%) T-SQL
10 1 (0.11%) Scala
10 1 (0.11%) VB.NET
10 1 (0.11%) VBA
Qualifications
1 261 (29.86%) Security Cleared
2 172 (19.68%) SC Cleared
3 89 (10.18%) DV Cleared
4 50 (5.72%) Degree
5 31 (3.55%) ITIL Certification
6 27 (3.09%) PMP
7 23 (2.63%) PMI Certification
8 14 (1.60%) Master's Degree
9 12 (1.37%) Azure Certification
9 12 (1.37%) CISSP
10 11 (1.26%) BPSS Clearance
10 11 (1.26%) Microsoft Certification
11 10 (1.14%) ITIL Foundation Certificate
12 9 (1.03%) DBS Check
13 7 (0.80%) CISA
13 7 (0.80%) Computer Science Degree
14 6 (0.69%) AWS Certification
14 6 (0.69%) Network+ Certification
15 5 (0.57%) NVQ Level 3
15 5 (0.57%) SANS
Quality Assurance & Compliance
1 70 (8.01%) SLA
2 30 (3.43%) GDPR
3 29 (3.32%) ISO/IEC 27001
4 27 (3.09%) Data Quality
5 25 (2.86%) QA
6 21 (2.40%) GRC
7 17 (1.95%) ISO/IEC 20000
8 15 (1.72%) Accessibility
8 15 (1.72%) Cyber Essentials
9 14 (1.60%) NCSC
9 14 (1.60%) NIST
9 14 (1.60%) PMO
10 7 (0.80%) Cyber Essentials PLUS
10 7 (0.80%) ISO 9001
10 7 (0.80%) PCI DSS
11 6 (0.69%) Sarbanes-Oxley
12 4 (0.46%) WCAG
13 3 (0.34%) Actionable Recommendations
13 3 (0.34%) COBIT
13 3 (0.34%) Government Security Classifications
System Software
1 72 (8.24%) Active Directory
2 28 (3.20%) VMware Infrastructure
3 8 (0.92%) Hyper-V
3 8 (0.92%) vSphere
4 7 (0.80%) VMware ESXi
5 6 (0.69%) Docker
6 5 (0.57%) Virtual Desktop
7 3 (0.34%) VMware NSX
8 2 (0.23%) OpenAM
9 1 (0.11%) Microsoft Virtual Server
9 1 (0.11%) Slurm Workload Manager
9 1 (0.11%) UAG
9 1 (0.11%) Virtual Machines
9 1 (0.11%) Virtual Servers
9 1 (0.11%) XenDesktop
Systems Management
1 35 (4.00%) Microsoft Intune
2 23 (2.63%) SCCM
3 16 (1.83%) Kubernetes
4 14 (1.60%) Terraform
5 8 (0.92%) Ansible
6 7 (0.80%) FortiGate
6 7 (0.80%) SCOM
6 7 (0.80%) vCenter Server
6 7 (0.80%) WSUS
7 3 (0.34%) Active Directory Federation Services
7 3 (0.34%) Grafana
7 3 (0.34%) Nessus
7 3 (0.34%) Prometheus
7 3 (0.34%) SCSM
7 3 (0.34%) Single Sign-On
8 2 (0.23%) Amdocs OSS
8 2 (0.23%) Jamf Pro
8 2 (0.23%) NetBackup
9 1 (0.11%) Progress Chef
9 1 (0.11%) Puppet
Vendors
1 154 (17.62%) ServiceNow
2 146 (16.70%) Microsoft
3 40 (4.58%) SAP
4 39 (4.46%) Oracle
5 38 (4.35%) VMware
6 25 (2.86%) Remedy
7 19 (2.17%) Cisco
8 14 (1.60%) Citrix
9 11 (1.26%) BMC
9 11 (1.26%) Google
9 11 (1.26%) Salesforce
9 11 (1.26%) Zscaler
10 10 (1.14%) SolarWinds
11 9 (1.03%) Ericsson
11 9 (1.03%) Nokia
11 9 (1.03%) Workday
12 8 (0.92%) Apple
12 8 (0.92%) Bloomberg
12 8 (0.92%) BT
12 8 (0.92%) ConnectWise
751 Service Delivery jobs in England