Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 26 June 2026, with comparisons to the same periods in the previous two years.

 6 months to
26 Jun 2026		 Same period 2025 Same period 2024
Rank 136 107 117
Rank change year-on-year -29 +10 +6
Contract jobs citing Service Delivery 849 635 723
As % of all contract jobs in England 1.96% 2.52% 1.94%
As % of the Processes & Methodologies category 2.29% 2.76% 2.26%
Number of daily rates quoted 536 369 425
10th Percentile £225 £197 £200
25th Percentile £413 £346 £313
Median daily rate (50th Percentile) £500 £450 £500
Median % change year-on-year +11.11% -10.00% -4.76%
75th Percentile £600 £556 £585
90th Percentile £683 £660 £688
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -9.52%
Number of hourly rates quoted 99 98 114
10th Percentile £14.44 £13.18 £14.16
25th Percentile £16.35 £14.88 £14.48
Median hourly rate £17.87 £17.15 £15.00
Median % change year-on-year +4.20% +14.33% -18.92%
75th Percentile £21.44 £23.01 £16.85
90th Percentile £43.65 £29.35 £25.12
UK median hourly rate £17.87 £16.23 £15.00
% change year-on-year +10.10% +8.20% -18.92%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 37,044 23,037 31,936
As % of all contract IT jobs advertised in England 85.35% 91.39% 85.50%
Number of daily rates quoted 23,386 14,872 20,693
10th Percentile £325 £300 £304
25th Percentile £417 £406 £413
Median daily rate (50th Percentile) £520 £515 £525
Median % change year-on-year +0.97% -1.90% -4.55%
75th Percentile £625 £638 £650
90th Percentile £729 £750 £750
UK median daily rate £515 £502 £525
% change year-on-year +2.54% -4.33% -4.55%
Number of hourly rates quoted 2,321 1,118 2,341
10th Percentile £15.25 £14.20 £12.79
25th Percentile £21.00 £17.87 £16.06
Median hourly rate £47.50 £25.15 £38.12
Median % change year-on-year +88.87% -34.02% +8.48%
75th Percentile £68.55 £55.00 £61.60
90th Percentile £82.25 £72.50 £72.90
UK median hourly rate £43.96 £25.15 £37.50
% change year-on-year +74.79% -32.93% +7.14%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 26 June 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 26 June 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 26 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London +11 334 £520 +4.00% 159
South East +11 208 £510 +13.65% 172
Midlands -40 92 £500 +16.55% 85
North of England -68 90 £450 +11.52% 131
South West -21 81 £500 +35.14% 54
East Midlands +9 47 £450 +14.65% 33
West Midlands -50 45 £510 +13.33% 52
Yorkshire -36 43 £500 +25.00% 52
North West -61 38 £388 -11.43% 66
East of England -54 37 £425 +88.89% 68
North East -28 11 £400 - 14
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 38 (4.48%) SharePoint
2 27 (3.18%) Microsoft Exchange
3 26 (3.06%) Confluence
4 6 (0.71%) OpenStack
5 4 (0.47%) Adobe Experience Manager
6 2 (0.24%) Apache Spark
6 2 (0.24%) SAS
7 1 (0.12%) Documentum
7 1 (0.12%) LiveCycle
7 1 (0.12%) NetWeaver
7 1 (0.12%) SharePoint Server
Applications
1 39 (4.59%) Microsoft Excel
2 33 (3.89%) Microsoft Office
3 14 (1.65%) Microsoft PowerPoint
4 5 (0.59%) Microsoft Project
4 5 (0.59%) MS Visio
5 3 (0.35%) Spreadsheet
6 2 (0.24%) Acrobat
7 1 (0.12%) Chatbot
Business Applications
1 24 (2.83%) Remedy ITSM
2 10 (1.18%) SAP S/4HANA
3 9 (1.06%) Dynamics CRM
4 8 (0.94%) ContrOCC
5 5 (0.59%) Oracle Applications
6 3 (0.35%) NEC Housing
6 3 (0.35%) Oracle ERP
6 3 (0.35%) SAP IS-U
7 2 (0.24%) Maximo
7 2 (0.24%) Primavera
7 2 (0.24%) SAP HCM
7 2 (0.24%) SAP PS
8 1 (0.12%) Dynamics GP
8 1 (0.12%) Salesforce CRM
8 1 (0.12%) SAP ERP
8 1 (0.12%) SAP Payroll
8 1 (0.12%) SAP PM
8 1 (0.12%) Sparx Enterprise Architect
8 1 (0.12%) SystmOne
8 1 (0.12%) Unit4 Business World
Cloud Services
1 107 (12.60%) Azure
2 101 (11.90%) Microsoft 365
3 70 (8.24%) AWS
4 48 (5.65%) Power Platform
5 39 (4.59%) Entra ID
6 26 (3.06%) SuccessFactors
7 25 (2.94%) GCP
8 23 (2.71%) SaaS
9 17 (2.00%) Azure DevOps
10 14 (1.65%) OCI
11 13 (1.53%) PaaS
12 10 (1.18%) IaaS
13 9 (1.06%) Google Workspace
13 9 (1.06%) Virtual Private Cloud
14 8 (0.94%) Dynamics 365
14 8 (0.94%) Microsoft Purview
15 7 (0.82%) Amazon S3
15 7 (0.82%) Microsoft Copilot
15 7 (0.82%) OneDrive
15 7 (0.82%) Serverless
Communications & Networking
1 28 (3.30%) VPN
2 27 (3.18%) Firewall
3 21 (2.47%) WAN
4 15 (1.77%) LAN
5 14 (1.65%) Network Security
6 13 (1.53%) SD-WAN
7 12 (1.41%) TCP/IP
8 11 (1.30%) DMZ
8 11 (1.30%) DNS
9 10 (1.18%) MPLS
9 10 (1.18%) Wi-Fi
10 9 (1.06%) Wireless
11 8 (0.94%) ATM
11 8 (0.94%) DHCP
11 8 (0.94%) Diameter Protocol
11 8 (0.94%) Internet
11 8 (0.94%) VoLTE
11 8 (0.94%) VoWiFi
12 7 (0.82%) 5G
12 7 (0.82%) Radio Access Network
Database & Business Intelligence
1 37 (4.36%) Power BI
2 20 (2.36%) SQL Server
3 18 (2.12%) MySQL
4 5 (0.59%) Oracle Database
4 5 (0.59%) Oracle Reports
4 5 (0.59%) Tableau
5 4 (0.47%) Data Mining
5 4 (0.47%) NoSQL
6 3 (0.35%) Amazon Redshift
6 3 (0.35%) Data Warehouse
6 3 (0.35%) GIS
6 3 (0.35%) Metadata
6 3 (0.35%) MongoDB
6 3 (0.35%) Pentaho
6 3 (0.35%) SQL Server Integration Services
7 2 (0.24%) Amazon Athena
7 2 (0.24%) Geospatial Data
7 2 (0.24%) InfluxDB
7 2 (0.24%) Oracle BI Publisher
7 2 (0.24%) TimescaleDB
Development Applications
1 52 (6.12%) JIRA
2 14 (1.65%) Git
3 10 (1.18%) GitLab
4 5 (0.59%) Jenkins
5 4 (0.47%) Maven
5 4 (0.47%) ScriptRunner
6 3 (0.35%) Eclipse
7 2 (0.24%) Robot Framework
7 2 (0.24%) TestRail
8 1 (0.12%) Cucumber
8 1 (0.12%) Cypress.io
8 1 (0.12%) MSI
8 1 (0.12%) Selenium
8 1 (0.12%) SonarQube
8 1 (0.12%) SQL Server Management Studio (SSMS)
General
1 294 (34.63%) Social Skills
2 153 (18.02%) Public Sector
3 142 (16.73%) Analytical Skills
4 141 (16.61%) Finance
5 54 (6.36%) Local Government
6 43 (5.06%) Organisational Skills
7 26 (3.06%) Banking
7 26 (3.06%) Legal
8 22 (2.59%) Retail
8 22 (2.59%) Telecoms
9 20 (2.36%) Influencing Skills
10 19 (2.24%) Documentation Skills
11 18 (2.12%) Military
12 15 (1.77%) Presentation Skills
13 12 (1.41%) Police
14 11 (1.30%) Inclusion and Diversity
14 11 (1.30%) Investment Banking
15 9 (1.06%) Law
16 8 (0.94%) Fire and Rescue
16 8 (0.94%) Front Office
Job Titles
1 123 (14.49%) Service Manager
2 106 (12.49%) Analyst
3 103 (12.13%) Delivery Manager
4 76 (8.95%) Service Delivery Manager
5 63 (7.42%) Senior
6 57 (6.71%) Architect
7 56 (6.60%) Lead
8 48 (5.65%) IT Manager
9 34 (4.00%) Developer
9 34 (4.00%) Support Engineer
10 32 (3.77%) IT Support
11 29 (3.42%) Consultant
12 27 (3.18%) Service Analyst
13 24 (2.83%) IT Analyst
13 24 (2.83%) IT Engineer
13 24 (2.83%) Project Manager
14 21 (2.47%) IT Support Engineer
15 20 (2.36%) IT Services Manager
15 20 (2.36%) Senior Manager
16 19 (2.24%) Solutions Architect
Libraries, Frameworks & Software Standards
1 34 (4.00%) REST
2 13 (1.53%) Oracle Fusion
2 13 (1.53%) SOAP
3 11 (1.30%) AngularJS
3 11 (1.30%) CSS
4 9 (1.06%) Middleware
5 7 (0.82%) Spring
5 7 (0.82%) Web Services
6 6 (0.71%) XML
7 5 (0.59%) OAuth
8 4 (0.47%) Bootstrap
8 4 (0.47%) Elastic Stack
8 4 (0.47%) HTML
8 4 (0.47%) J2EE
8 4 (0.47%) jQuery
8 4 (0.47%) Microsoft Graph
8 4 (0.47%) Node.js
8 4 (0.47%) Sass
8 4 (0.47%) Spring MVC
9 3 (0.35%) Jest
Miscellaneous
1 59 (6.95%) Onboarding
2 34 (4.00%) Product Ownership
3 24 (2.83%) CMDB
4 23 (2.71%) Management Information System
5 20 (2.36%) Self-Motivation
6 19 (2.24%) Cloud Native
7 15 (1.77%) Data Centre
8 14 (1.65%) Data Protection Act
8 14 (1.65%) Enterprise Software
8 14 (1.65%) Security Posture
8 14 (1.65%) Virtual Team
9 11 (1.30%) Analytical Mindset
10 10 (1.18%) Driving Licence
11 9 (1.06%) Legacy Systems
11 9 (1.06%) Mobile Payment
11 9 (1.06%) NHS
11 9 (1.06%) Operational Technology
12 8 (0.94%) Data Structures
12 8 (0.94%) Video Conferencing
13 7 (0.82%) Security Operations Centre
Operating Systems
1 126 (14.84%) Windows
2 37 (4.36%) Linux
3 24 (2.83%) Android
4 23 (2.71%) Windows Server
5 22 (2.59%) Windows 10
6 14 (1.65%) Apple iOS
7 13 (1.53%) Mac OS
8 12 (1.41%) Unix
9 5 (0.59%) Windows Server 2019
10 4 (0.47%) Red Hat Enterprise Linux
11 2 (0.24%) Solaris
11 2 (0.24%) VMS
11 2 (0.24%) Windows Server 2016
12 1 (0.12%) AIX
12 1 (0.12%) Oracle Linux
12 1 (0.12%) Rocky
12 1 (0.12%) SUSE
12 1 (0.12%) Windows Server 2012
Processes & Methodologies
1 274 (32.27%) ITIL
2 240 (28.27%) Continuous Improvement
3 200 (23.56%) Service Management
4 196 (23.09%) ITSM
5 193 (22.73%) Agile
6 188 (22.14%) Stakeholder Management
7 183 (21.55%) Problem-Solving
8 94 (11.07%) Change Management
9 93 (10.95%) Stakeholder Engagement
10 73 (8.60%) Project Delivery
11 72 (8.48%) Roadmaps
12 66 (7.77%) Decision-Making
12 66 (7.77%) Incident Management
13 65 (7.66%) Customer Service
14 64 (7.54%) Project Management
15 59 (6.95%) Cybersecurity
16 57 (6.71%) Migration
17 53 (6.24%) AI
17 53 (6.24%) DevOps
18 50 (5.89%) Technical Leadership
Programming Languages
1 42 (4.95%) SQL
2 38 (4.48%) PowerShell
3 33 (3.89%) JavaScript
4 28 (3.30%) Python
5 20 (2.36%) Java
6 7 (0.82%) C#
7 6 (0.71%) Bash
8 5 (0.59%) Groovy
8 5 (0.59%) Kotlin
9 4 (0.47%) TypeScript
10 3 (0.35%) ABAP
10 3 (0.35%) Perl
11 2 (0.24%) Bicep
11 2 (0.24%) C++
11 2 (0.24%) Shell Script
11 2 (0.24%) T-SQL
12 1 (0.12%) PL/SQL
12 1 (0.12%) Scala
12 1 (0.12%) VB.NET
12 1 (0.12%) VBA
Qualifications
1 246 (28.98%) Security Cleared
2 164 (19.32%) SC Cleared
3 79 (9.31%) DV Cleared
4 51 (6.01%) Degree
5 31 (3.65%) ITIL Certification
6 27 (3.18%) PMP
7 23 (2.71%) PMI Certification
8 14 (1.65%) Master's Degree
9 12 (1.41%) Azure Certification
10 11 (1.30%) CISSP
10 11 (1.30%) ITIL Foundation Certificate
10 11 (1.30%) Microsoft Certification
11 9 (1.06%) BPSS Clearance
11 9 (1.06%) DBS Check
12 8 (0.94%) Computer Science Degree
13 7 (0.82%) CISA
14 6 (0.71%) AWS Certification
14 6 (0.71%) NVQ Level 3
15 5 (0.59%) ISTQB
15 5 (0.59%) OSCP
Quality Assurance & Compliance
1 65 (7.66%) SLA
2 29 (3.42%) GDPR
3 26 (3.06%) ISO/IEC 27001
4 25 (2.94%) Data Quality
4 25 (2.94%) QA
5 20 (2.36%) GRC
6 15 (1.77%) Accessibility
7 14 (1.65%) ISO/IEC 20000
7 14 (1.65%) NCSC
7 14 (1.65%) NIST
7 14 (1.65%) PMO
8 12 (1.41%) Cyber Essentials
9 6 (0.71%) PCI DSS
9 6 (0.71%) Sarbanes-Oxley
10 5 (0.59%) WCAG
11 4 (0.47%) Actionable Recommendations
11 4 (0.47%) Cyber Essentials PLUS
11 4 (0.47%) ISO 9001
12 3 (0.35%) COBIT
12 3 (0.35%) Government Security Classifications
System Software
1 63 (7.42%) Active Directory
2 24 (2.83%) VMware Infrastructure
3 8 (0.94%) Hyper-V
4 7 (0.82%) vSphere
5 6 (0.71%) Docker
6 5 (0.59%) VMware ESXi
7 4 (0.47%) Virtual Desktop
8 3 (0.35%) VMware NSX
9 2 (0.24%) OpenAM
10 1 (0.12%) Microsoft Virtual Server
10 1 (0.12%) Slurm Workload Manager
10 1 (0.12%) UAG
10 1 (0.12%) Virtual Servers
10 1 (0.12%) XenDesktop
Systems Management
1 33 (3.89%) Microsoft Intune
2 23 (2.71%) SCCM
3 16 (1.88%) Kubernetes
4 13 (1.53%) Terraform
5 7 (0.82%) Ansible
5 7 (0.82%) FortiGate
5 7 (0.82%) WSUS
6 5 (0.59%) vCenter Server
7 4 (0.47%) SCOM
8 3 (0.35%) Active Directory Federation Services
8 3 (0.35%) Grafana
8 3 (0.35%) Nessus
8 3 (0.35%) Prometheus
8 3 (0.35%) SCSM
8 3 (0.35%) Single Sign-On
9 2 (0.24%) Amdocs OSS
9 2 (0.24%) HP ALM
9 2 (0.24%) Jamf Pro
10 1 (0.12%) Opsgenie
10 1 (0.12%) Progress Chef
Vendors
1 150 (17.67%) ServiceNow
2 144 (16.96%) Microsoft
3 42 (4.95%) SAP
4 38 (4.48%) Oracle
5 34 (4.00%) VMware
6 25 (2.94%) Remedy
7 19 (2.24%) Cisco
8 14 (1.65%) Citrix
9 12 (1.41%) Google
9 12 (1.41%) Salesforce
10 11 (1.30%) BMC
10 11 (1.30%) Zscaler
11 9 (1.06%) Bloomberg
11 9 (1.06%) Ericsson
11 9 (1.06%) Nokia
11 9 (1.06%) Workday
12 8 (0.94%) Apple
12 8 (0.94%) BT
12 8 (0.94%) ConnectWise
12 8 (0.94%) Reuters
621 Service Delivery jobs in England