Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 12 September 2026, with comparisons to the same periods in the previous two years.

6 months to
12 Sep 2026
Same period 2025 Same period 2024
Rank 121 103 138
Rank change year-on-year -18 +35 -7
Contract jobs citing Service Delivery 1,054 704 579
As % of all contract jobs in England 2.27% 2.53% 1.76%
As % of the Processes & Methodologies category 2.68% 2.78% 2.04%
Number of daily rates quoted 647 394 299
10th Percentile £225 £200 £217
25th Percentile £413 £347 £350
Median daily rate (50th Percentile) £515 £450 £500
Median % change year-on-year +14.44% -10.00% -2.44%
75th Percentile £600 £575 £590
90th Percentile £703 £675 £688
UK median daily rate £505 £450 £475
% change year-on-year +12.22% -5.26% -7.50%
Number of hourly rates quoted 111 106 104
10th Percentile £13.51 £13.25 £14.16
25th Percentile £16.17 £14.99 £15.00
Median hourly rate £17.87 £17.30 £16.23
Median % change year-on-year +3.29% +6.59% -10.93%
75th Percentile £21.88 £23.01 £16.85
90th Percentile £67.98 £36.97 £17.74
UK median hourly rate £17.87 £17.30 £16.23
% change year-on-year +3.29% +6.59% -14.07%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,332 25,280 28,365
As % of all contract IT jobs advertised in England 84.86% 90.86% 86.01%
Number of daily rates quoted 24,139 16,057 17,805
10th Percentile £325 £300 £313
25th Percentile £425 £404 £425
Median daily rate (50th Percentile) £525 £508 £525
Median % change year-on-year +3.45% -3.33% -4.55%
75th Percentile £638 £625 £650
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 2,708 1,495 1,348
10th Percentile £14.00 £14.36 £14.84
25th Percentile £17.85 £17.79 £20.00
Median hourly rate £42.50 £25.15 £43.00
Median % change year-on-year +68.99% -41.51% +0.58%
75th Percentile £68.00 £49.88 £66.53
90th Percentile £80.00 £68.65 £75.00
UK median hourly rate £40.00 £25.15 £43.00
% change year-on-year +59.05% -41.51% +1.92%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 12 September 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 12 September 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 12 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +4 395 £525 +5.00% 617
South East +31 280 £531 +18.06% 292
North of England -68 126 £500 +23.92% 232
South West -19 100 £520 +38.67% 105
Midlands -44 90 £481 +19.65% 170
North West -56 62 £524 +16.44% 122
East of England -23 54 £425 +47.83% 107
West Midlands -46 49 £481 +19.65% 96
Yorkshire -44 43 £500 +25.00% 75
East Midlands -13 41 £450 +1.90% 73
North East -30 23 £450 - 39
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 50 (4.74%) SharePoint
2 26 (2.47%) Microsoft Exchange
3 24 (2.28%) Confluence
4 6 (0.57%) OpenStack
5 2 (0.19%) Oracle Workflow
6 1 (0.095%) Apache
6 1 (0.095%) Apache Spark
6 1 (0.095%) CICS
6 1 (0.095%) Documentum
6 1 (0.095%) Exchange Server 2013
6 1 (0.095%) JBoss
6 1 (0.095%) NetWeaver
6 1 (0.095%) nginx
6 1 (0.095%) SAS
6 1 (0.095%) SharePoint Server
Applications
1 52 (4.93%) Microsoft Excel
2 49 (4.65%) Microsoft Office
3 18 (1.71%) Microsoft PowerPoint
4 8 (0.76%) Microsoft Project
5 5 (0.47%) Spreadsheet
6 3 (0.28%) Chatbot
6 3 (0.28%) MS Visio
7 1 (0.095%) LaTeX
7 1 (0.095%) Maple
Business Applications
1 25 (2.37%) Remedy ITSM
2 11 (1.04%) ContrOCC
3 8 (0.76%) Dynamics CRM
4 5 (0.47%) NEC Housing
4 5 (0.47%) Oracle Applications
4 5 (0.47%) SAP S/4HANA
5 4 (0.38%) Oracle ERP
6 3 (0.28%) Loan IQ
7 2 (0.19%) Primavera
7 2 (0.19%) SAP HCM
7 2 (0.19%) SAP PS
7 2 (0.19%) Sparx Enterprise Architect
7 2 (0.19%) SystmOne
8 1 (0.095%) SAP Payroll
8 1 (0.095%) SAP PM
Cloud Services
1 135 (12.81%) Azure
2 124 (11.76%) Microsoft 365
3 70 (6.64%) AWS
4 69 (6.55%) Entra ID
5 54 (5.12%) Power Platform
6 30 (2.85%) SaaS
7 24 (2.28%) Azure DevOps
8 19 (1.80%) SuccessFactors
9 18 (1.71%) GCP
10 15 (1.42%) OCI
10 15 (1.42%) PaaS
10 15 (1.42%) Serverless
11 14 (1.33%) IaaS
12 12 (1.14%) Microsoft Purview
12 12 (1.14%) OneDrive
13 11 (1.04%) PowerApps
14 10 (0.95%) Dynamics 365
14 10 (0.95%) GitHub
14 10 (0.95%) Power Automate
15 9 (0.85%) Azure Functions
Communications & Networking
1 42 (3.98%) DNS
2 38 (3.61%) Firewall
3 36 (3.42%) VPN
4 23 (2.18%) WAN
5 22 (2.09%) DHCP
6 20 (1.90%) LAN
6 20 (1.90%) Network Security
7 16 (1.52%) TCP/IP
8 14 (1.33%) 5G
8 14 (1.33%) Diameter Protocol
8 14 (1.33%) Wi-Fi
9 12 (1.14%) VLAN
10 11 (1.04%) MPLS
10 11 (1.04%) SAN
11 10 (0.95%) Wireless
12 9 (0.85%) DMZ
12 9 (0.85%) SD-WAN
13 8 (0.76%) SSL
13 8 (0.76%) VoLTE
13 8 (0.76%) VoWiFi
Database & Business Intelligence
1 36 (3.42%) Power BI
2 16 (1.52%) SQL Server
3 12 (1.14%) MySQL
4 6 (0.57%) MongoDB
4 6 (0.57%) Oracle Reports
5 5 (0.47%) Data Warehouse
5 5 (0.47%) Tableau
6 4 (0.38%) DocumentDB
7 3 (0.28%) Amazon Redshift
7 3 (0.28%) Db2
7 3 (0.28%) GIS
7 3 (0.28%) Metadata
7 3 (0.28%) NoSQL
7 3 (0.28%) Oracle BI Publisher
7 3 (0.28%) Pentaho
7 3 (0.28%) PostgreSQL
8 2 (0.19%) Azure SQL Database
8 2 (0.19%) Data Mining
8 2 (0.19%) Oracle Database
8 2 (0.19%) Redis
Development Applications
1 54 (5.12%) JIRA
2 13 (1.23%) Git
2 13 (1.23%) GitLab
3 7 (0.66%) Jenkins
4 4 (0.38%) Chocolatey
4 4 (0.38%) ScriptRunner
5 3 (0.28%) Eclipse
6 1 (0.095%) Atlassian Bamboo
6 1 (0.095%) Bitbucket
6 1 (0.095%) MSI
6 1 (0.095%) Robot Framework
6 1 (0.095%) Snyk
6 1 (0.095%) SonarQube
General
1 411 (38.99%) Social Skills
2 197 (18.69%) Public Sector
3 192 (18.22%) Analytical Skills
4 162 (15.37%) Finance
5 75 (7.12%) Organisational Skills
6 63 (5.98%) Local Government
7 41 (3.89%) Influencing Skills
8 40 (3.80%) Telecoms
9 35 (3.32%) Banking
10 31 (2.94%) Military
11 27 (2.56%) Retail
12 23 (2.18%) Legal
13 22 (2.09%) Inclusion and Diversity
14 19 (1.80%) Documentation Skills
15 10 (0.95%) Manufacturing
16 9 (0.85%) Front Office
16 9 (0.85%) Law
17 7 (0.66%) Investment Banking
17 7 (0.66%) Presentation Skills
18 6 (0.57%) Billing
Job Titles
1 115 (10.91%) Analyst
1 115 (10.91%) Service Manager
2 91 (8.63%) Senior
3 90 (8.54%) Delivery Manager
4 83 (7.87%) Lead
5 67 (6.36%) Service Delivery Manager
6 65 (6.17%) Support Engineer
7 51 (4.84%) Architect
8 50 (4.74%) IT Manager
9 43 (4.08%) IT Support
10 35 (3.32%) Developer
10 35 (3.32%) Service Analyst
11 32 (3.04%) Project Manager
12 31 (2.94%) Consultant
13 30 (2.85%) Infrastructure Engineer
14 28 (2.66%) Administrator
14 28 (2.66%) IT Engineer
15 24 (2.28%) Change Manager
15 24 (2.28%) Desktop Support
15 24 (2.28%) IT Analyst
Libraries, Frameworks & Software Standards
1 33 (3.13%) REST
2 30 (2.85%) Terraform
3 11 (1.04%) Oracle Fusion
3 11 (1.04%) SOAP
4 10 (0.95%) AngularJS
5 7 (0.66%) Node.js
6 6 (0.57%) Express.js
6 6 (0.57%) Handlebars
6 6 (0.57%) Jest
6 6 (0.57%) Kafka
6 6 (0.57%) XML
7 5 (0.47%) CSS
7 5 (0.47%) Elastic Stack
7 5 (0.47%) Middleware
7 5 (0.47%) Web Services
8 4 (0.38%) HTML
8 4 (0.38%) MEAN Stack
8 4 (0.38%) Microsoft Graph
8 4 (0.38%) Nunjucks
8 4 (0.38%) OAuth
Miscellaneous
1 109 (10.34%) Onboarding
2 41 (3.89%) Product Ownership
3 40 (3.80%) Management Information System
4 28 (2.66%) Self-Motivation
5 25 (2.37%) CMDB
5 25 (2.37%) Enterprise Software
6 21 (1.99%) Security Posture
7 20 (1.90%) Cloud Native
7 20 (1.90%) Data Protection Act
8 16 (1.52%) Data Centre
9 15 (1.42%) Operational Technology
10 14 (1.33%) Cyber Threat
11 13 (1.23%) Video Conferencing
11 13 (1.23%) Virtual Team
12 12 (1.14%) Analytical Mindset
13 11 (1.04%) NHS
13 11 (1.04%) Security Operations Centre
14 10 (0.95%) Cloud Security Posture
14 10 (0.95%) Hybrid Cloud
15 8 (0.76%) Driving Licence
Operating Systems
1 157 (14.90%) Windows
2 37 (3.51%) Linux
3 31 (2.94%) Windows Server
4 28 (2.66%) Windows 10
5 26 (2.47%) Android
6 21 (1.99%) Mac OS
7 14 (1.33%) Apple iOS
7 14 (1.33%) Windows Server 2019
8 9 (0.85%) Unix
9 6 (0.57%) Red Hat Enterprise Linux
10 2 (0.19%) Solaris
10 2 (0.19%) VMS
11 1 (0.095%) AIX
11 1 (0.095%) OpenVMS
11 1 (0.095%) Oracle Linux
11 1 (0.095%) SUSE
11 1 (0.095%) Windows 7
11 1 (0.095%) Windows Server 2008
11 1 (0.095%) Windows Server 2012
11 1 (0.095%) zOS
Processes & Methodologies
1 342 (32.45%) Continuous Improvement
2 341 (32.35%) ITIL
3 296 (28.08%) Service Management
4 267 (25.33%) ITSM
5 263 (24.95%) Stakeholder Management
6 255 (24.19%) Problem-Solving
7 218 (20.68%) Agile
8 147 (13.95%) Stakeholder Engagement
9 142 (13.47%) Change Management
10 117 (11.10%) Customer Service
11 115 (10.91%) Decision-Making
12 96 (9.11%) Roadmaps
13 92 (8.73%) Incident Management
14 83 (7.87%) Cybersecurity
15 79 (7.50%) AI
16 78 (7.40%) Project Delivery
17 77 (7.31%) Project Management
17 77 (7.31%) Technical Leadership
18 74 (7.02%) DevOps
19 69 (6.55%) Analytics
Programming Languages
1 44 (4.17%) PowerShell
2 40 (3.80%) Python
3 38 (3.61%) SQL
4 26 (2.47%) JavaScript
5 20 (1.90%) Bash
6 8 (0.76%) C#
7 7 (0.66%) Java
7 7 (0.66%) TypeScript
8 6 (0.57%) Groovy
9 5 (0.47%) Bicep
10 4 (0.38%) Perl
11 3 (0.28%) ABAP
11 3 (0.28%) Scala
11 3 (0.28%) Shell Script
12 2 (0.19%) R
13 1 (0.095%) ActionScript
13 1 (0.095%) ActionScript 2.0
13 1 (0.095%) Data Analysis Expressions
13 1 (0.095%) JCL
13 1 (0.095%) Kotlin
Qualifications
1 304 (28.84%) Security Cleared
2 194 (18.41%) SC Cleared
3 96 (9.11%) DV Cleared
4 76 (7.21%) Degree
5 36 (3.42%) PMP
6 32 (3.04%) PMI Certification
7 27 (2.56%) ITIL Certification
8 22 (2.09%) BPSS Clearance
9 19 (1.80%) ITIL Foundation Certificate
10 18 (1.71%) Computer Science Degree
11 17 (1.61%) CISSP
12 14 (1.33%) Microsoft Certification
13 13 (1.23%) Azure Certification
14 9 (0.85%) AWS Certification
14 9 (0.85%) CISM
14 9 (0.85%) DBS Check
14 9 (0.85%) Master's Degree
15 7 (0.66%) Cisco Certification
15 7 (0.66%) Network+ Certification
16 6 (0.57%) HNC
Quality Assurance & Compliance
1 73 (6.93%) SLA
2 39 (3.70%) QA
3 32 (3.04%) Data Quality
4 31 (2.94%) ISO/IEC 27001
5 30 (2.85%) GRC
6 27 (2.56%) GDPR
7 23 (2.18%) Accessibility
8 20 (1.90%) NIST
8 20 (1.90%) PMO
9 18 (1.71%) ISO/IEC 20000
10 16 (1.52%) Cyber Essentials
11 14 (1.33%) NCSC
12 11 (1.04%) ISO 9001
13 8 (0.76%) Cyber Essentials PLUS
14 6 (0.57%) WCAG
15 5 (0.47%) PCI DSS
16 4 (0.38%) Actionable Recommendations
17 3 (0.28%) NIST 800
17 3 (0.28%) Sarbanes-Oxley
18 2 (0.19%) ISO 22301
System Software
1 91 (8.63%) Active Directory
2 49 (4.65%) VMware Infrastructure
3 21 (1.99%) VMware ESXi
4 15 (1.42%) vSphere
5 13 (1.23%) Virtual Desktop
6 12 (1.14%) Docker
7 10 (0.95%) Hyper-V
8 3 (0.28%) Firmware
8 3 (0.28%) Virtual Machines
9 2 (0.19%) ACF2
9 2 (0.19%) OpenAM
9 2 (0.19%) RACF
9 2 (0.19%) VMware NSX
10 1 (0.095%) Slurm Workload Manager
10 1 (0.095%) UAG
Systems Management
1 43 (4.08%) Microsoft Intune
2 29 (2.75%) SCCM
3 24 (2.28%) Kubernetes
4 16 (1.52%) vCenter Server
5 14 (1.33%) Ansible
5 14 (1.33%) SCOM
6 7 (0.66%) Single Sign-On
7 6 (0.57%) FortiGate
7 6 (0.57%) WSUS
8 4 (0.38%) Nessus
9 3 (0.28%) Active Directory Federation Services
9 3 (0.28%) Istio
9 3 (0.28%) Jamf Pro
9 3 (0.28%) NetBackup
9 3 (0.28%) Progress Chef
9 3 (0.28%) Puppet
10 2 (0.19%) Grafana
10 2 (0.19%) Prometheus
10 2 (0.19%) SCSM
11 1 (0.095%) SCOrch
Vendors
1 218 (20.68%) Microsoft
2 189 (17.93%) ServiceNow
3 60 (5.69%) VMware
4 35 (3.32%) Oracle
4 35 (3.32%) SAP
5 28 (2.66%) Remedy
6 26 (2.47%) Cisco
7 16 (1.52%) SolarWinds
8 14 (1.33%) Citrix
9 13 (1.23%) BMC
9 13 (1.23%) Google
10 12 (1.14%) Dynatrace
11 11 (1.04%) Apple
11 11 (1.04%) Nokia
12 10 (0.95%) Broadcom
12 10 (0.95%) Workday
13 9 (0.85%) Ericsson
13 9 (0.85%) NEC
14 8 (0.76%) BT
14 8 (0.76%) Salesforce