Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 9 May 2026, with comparisons to the same periods in the previous two years.

 6 months to
9 May 2026		 Same period 2025 Same period 2024
Rank 137 111 105
Rank change year-on-year -26 -6 +9
Contract jobs citing Service Delivery 762 591 790
As % of all contract jobs in England 1.87% 2.43% 2.14%
As % of the Processes & Methodologies category 2.20% 2.67% 2.48%
Number of daily rates quoted 468 361 474
10th Percentile £236 £208 £200
25th Percentile £400 £350 £319
Median daily rate (50th Percentile) £500 £450 £497
Median % change year-on-year +11.11% -9.37% -5.43%
75th Percentile £600 £575 £587
90th Percentile £696 £660 £688
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -9.52%
Number of hourly rates quoted 85 75 101
10th Percentile £14.73 £12.26 £14.00
25th Percentile £16.35 £14.84 £14.16
Median hourly rate £17.10 £16.23 £14.84
Median % change year-on-year +5.36% +9.37% -38.96%
75th Percentile £22.00 £23.01 £16.85
90th Percentile £75.05 £28.60 £26.73
UK median hourly rate £17.72 £15.84 £14.80
% change year-on-year +11.90% +6.99% -39.89%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 34,571 22,170 31,878
As % of all contract IT jobs advertised in England 84.83% 91.23% 86.54%
Number of daily rates quoted 22,077 14,511 20,880
10th Percentile £319 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £510 £525 £525
Median % change year-on-year -2.86% - -4.55%
75th Percentile £615 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £501 £520 £525
% change year-on-year -3.70% -1.00% -4.55%
Number of hourly rates quoted 2,146 929 2,248
10th Percentile £15.36 £14.50 £12.91
25th Percentile £20.35 £18.50 £16.00
Median hourly rate £46.65 £29.07 £36.50
Median % change year-on-year +60.47% -20.36% -2.25%
75th Percentile £67.84 £63.40 £60.00
90th Percentile £80.00 £75.00 £72.50
UK median hourly rate £42.00 £28.75 £36.50
% change year-on-year +46.09% -21.23% +1.39%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 9 May 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 9 May 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 9 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -5 300 £525 +2.94% 162
South East -8 165 £500 +11.11% 160
North of England -55 98 £443 +10.07% 105
Midlands -28 84 £500 +17.65% 82
South West -22 73 £500 +35.14% 46
North West -44 46 £350 -17.65% 64
East Midlands -12 42 £500 +53.85% 30
West Midlands -42 42 £550 +22.22% 52
Yorkshire -40 40 £450 +12.50% 33
East of England -61 34 £425 +117.95% 63
North East -11 14 £450 -43.75% 10
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 25 (3.28%) SharePoint
2 23 (3.02%) Confluence
3 19 (2.49%) Microsoft Exchange
4 5 (0.66%) OpenStack
5 4 (0.52%) Adobe Experience Manager
6 2 (0.26%) Apache Spark
6 2 (0.26%) SAS
7 1 (0.13%) HCL Notes
7 1 (0.13%) LiveCycle
7 1 (0.13%) nginx
7 1 (0.13%) SharePoint 2013
Applications
1 35 (4.59%) Microsoft Excel
2 25 (3.28%) Microsoft Office
3 15 (1.97%) Microsoft PowerPoint
4 6 (0.79%) MS Visio
5 4 (0.52%) Acrobat
5 4 (0.52%) Microsoft Project
6 3 (0.39%) Chatbot
6 3 (0.39%) Spreadsheet
7 2 (0.26%) Adobe After Effects
7 2 (0.26%) Adobe XD
7 2 (0.26%) InVision
7 2 (0.26%) Sketch
7 2 (0.26%) Trello
Business Applications
1 20 (2.62%) Remedy ITSM
2 11 (1.44%) SAP S/4HANA
3 6 (0.79%) Dynamics CRM
3 6 (0.79%) SAP IS-U
4 5 (0.66%) ContrOCC
4 5 (0.66%) Maximo
5 4 (0.52%) NEC Housing
6 2 (0.26%) NetSuite
6 2 (0.26%) Oracle Applications
6 2 (0.26%) SAP ERP
6 2 (0.26%) SAP HCM
6 2 (0.26%) SAP Payroll
6 2 (0.26%) SAP PS
6 2 (0.26%) Sparx Enterprise Architect
7 1 (0.13%) Alphatax
7 1 (0.13%) assyst
7 1 (0.13%) Dynamics GP
7 1 (0.13%) Salesforce CRM
7 1 (0.13%) SystmOne
7 1 (0.13%) Unit4 Business World
Cloud Services
1 102 (13.39%) Azure
2 92 (12.07%) Microsoft 365
3 59 (7.74%) AWS
4 49 (6.43%) Power Platform
5 29 (3.81%) SaaS
6 28 (3.67%) Entra ID
7 22 (2.89%) GCP
8 19 (2.49%) SuccessFactors
9 14 (1.84%) Azure DevOps
10 13 (1.71%) PaaS
11 11 (1.44%) Power Automate
12 9 (1.18%) Google Workspace
12 9 (1.18%) IaaS
12 9 (1.18%) Virtual Private Cloud
13 8 (1.05%) OCI
14 7 (0.92%) Dynamics 365
14 7 (0.92%) Microsoft Copilot
15 6 (0.79%) GitHub
15 6 (0.79%) PowerApps
16 5 (0.66%) Microsoft Purview
Communications & Networking
1 25 (3.28%) Firewall
2 24 (3.15%) VPN
3 20 (2.62%) WAN
4 15 (1.97%) TCP/IP
5 14 (1.84%) DNS
6 12 (1.57%) LAN
7 11 (1.44%) DHCP
7 11 (1.44%) SD-WAN
8 8 (1.05%) ATM
8 8 (1.05%) Internet
8 8 (1.05%) Wi-Fi
9 7 (0.92%) Diameter Protocol
9 7 (0.92%) MPLS
9 7 (0.92%) Network Security
9 7 (0.92%) VoLTE
9 7 (0.92%) VoWiFi
10 6 (0.79%) Radio Access Network
10 6 (0.79%) Wireless
11 5 (0.66%) DMZ
11 5 (0.66%) Wireshark
Database & Business Intelligence
1 35 (4.59%) Power BI
2 16 (2.10%) SQL Server
3 10 (1.31%) MySQL
4 8 (1.05%) Tableau
5 6 (0.79%) Data Warehouse
6 5 (0.66%) MongoDB
6 5 (0.66%) PostgreSQL
6 5 (0.66%) Relational Database
7 4 (0.52%) Data Mining
7 4 (0.52%) NoSQL
7 4 (0.52%) Oracle Database
8 3 (0.39%) Metadata
8 3 (0.39%) Oracle Reports
8 3 (0.39%) SQL Server Integration Services
9 2 (0.26%) Amazon Athena
9 2 (0.26%) Apache Cassandra
9 2 (0.26%) DTS
9 2 (0.26%) SQL Server Analysis Services
9 2 (0.26%) SQL Server Reporting Services
9 2 (0.26%) TimescaleDB
Development Applications
1 54 (7.09%) JIRA
2 10 (1.31%) Git
3 6 (0.79%) GitLab
4 5 (0.66%) Maven
5 4 (0.52%) Jenkins
5 4 (0.52%) ScriptRunner
6 3 (0.39%) TestRail
7 2 (0.26%) Axure RP
7 2 (0.26%) CircleCI
7 2 (0.26%) Cypress.io
7 2 (0.26%) Eclipse
7 2 (0.26%) Robot Framework
7 2 (0.26%) Selenium
8 1 (0.13%) Cucumber
8 1 (0.13%) gulp
8 1 (0.13%) MSI
8 1 (0.13%) Postman
8 1 (0.13%) SonarQube
8 1 (0.13%) SQL Server Management Studio (SSMS)
8 1 (0.13%) Yeoman
General
1 272 (35.70%) Social Skills
2 129 (16.93%) Finance
3 118 (15.49%) Public Sector
4 112 (14.70%) Analytical Skills
5 38 (4.99%) Local Government
6 31 (4.07%) Organisational Skills
7 26 (3.41%) Legal
8 24 (3.15%) Banking
8 24 (3.15%) Retail
9 16 (2.10%) Influencing Skills
9 16 (2.10%) Telecoms
10 14 (1.84%) Documentation Skills
11 13 (1.71%) Presentation Skills
12 11 (1.44%) Inclusion and Diversity
12 11 (1.44%) Police
13 9 (1.18%) Military
14 8 (1.05%) Fire and Rescue
14 8 (1.05%) Investment Banking
15 7 (0.92%) Billing
15 7 (0.92%) Marketing
Job Titles
1 115 (15.09%) Service Manager
2 111 (14.57%) Analyst
3 88 (11.55%) Delivery Manager
4 70 (9.19%) Service Delivery Manager
5 60 (7.87%) Senior
6 53 (6.96%) Lead
7 52 (6.82%) Architect
8 43 (5.64%) IT Manager
9 28 (3.67%) IT Support
10 26 (3.41%) Consultant
11 25 (3.28%) Project Manager
12 24 (3.15%) Administrator
12 24 (3.15%) Developer
13 20 (2.62%) Service Analyst
13 20 (2.62%) Support Engineer
14 19 (2.49%) 2nd Line Support
14 19 (2.49%) IT Services Manager
14 19 (2.49%) Senior Manager
15 18 (2.36%) Business Analyst
15 18 (2.36%) IT Analyst
Libraries, Frameworks & Software Standards
1 25 (3.28%) REST
2 13 (1.71%) CSS
2 13 (1.71%) Oracle Fusion
3 11 (1.44%) AngularJS
4 9 (1.18%) Middleware
5 8 (1.05%) HTML
5 8 (1.05%) SOAP
5 8 (1.05%) XML
6 7 (0.92%) Spring
7 6 (0.79%) .NET
7 6 (0.79%) Web Services
8 4 (0.52%) Bootstrap
8 4 (0.52%) J2EE
8 4 (0.52%) jQuery
8 4 (0.52%) Kafka
8 4 (0.52%) Microsoft Graph
8 4 (0.52%) Sass
8 4 (0.52%) Spring MVC
9 3 (0.39%) Node.js
9 3 (0.39%) Spring Boot
Miscellaneous
1 55 (7.22%) Onboarding
2 25 (3.28%) Product Ownership
3 21 (2.76%) CMDB
4 20 (2.62%) Management Information System
5 19 (2.49%) Self-Motivation
6 14 (1.84%) Data Centre
7 13 (1.71%) Enterprise Software
8 12 (1.57%) Cloud Native
8 12 (1.57%) Virtual Team
9 11 (1.44%) Analytical Mindset
9 11 (1.44%) Driving Licence
10 9 (1.18%) Data Protection Act
10 9 (1.18%) Legacy Systems
10 9 (1.18%) Public Cloud
10 9 (1.18%) Security Posture
11 8 (1.05%) NHS
12 7 (0.92%) Hybrid Cloud
12 7 (0.92%) PKI
12 7 (0.92%) Private Cloud
12 7 (0.92%) Smartphone
Operating Systems
1 100 (13.12%) Windows
2 27 (3.54%) Linux
3 22 (2.89%) Windows Server
4 20 (2.62%) Windows 10
5 18 (2.36%) Android
6 13 (1.71%) Unix
7 12 (1.57%) Apple iOS
8 8 (1.05%) Mac OS
9 4 (0.52%) Red Hat Enterprise Linux
10 2 (0.26%) VMS
10 2 (0.26%) Windows Server 2016
10 2 (0.26%) Windows Server 2019
11 1 (0.13%) CentOS
11 1 (0.13%) Data ONTAP
11 1 (0.13%) Oracle Linux
11 1 (0.13%) Rocky
11 1 (0.13%) Solaris
11 1 (0.13%) Windows Server 2012
Processes & Methodologies
1 236 (30.97%) ITIL
2 191 (25.07%) Continuous Improvement
3 164 (21.52%) Service Management
4 158 (20.73%) Problem-Solving
5 157 (20.60%) Agile
6 156 (20.47%) Stakeholder Management
7 154 (20.21%) ITSM
8 91 (11.94%) Stakeholder Engagement
9 86 (11.29%) Change Management
10 69 (9.06%) Roadmaps
11 64 (8.40%) Decision-Making
11 64 (8.40%) Project Management
12 62 (8.14%) Incident Management
13 60 (7.87%) Customer Service
13 60 (7.87%) Project Delivery
14 57 (7.48%) Service Design
15 51 (6.69%) Migration
16 50 (6.56%) DevOps
17 48 (6.30%) Process Improvement
18 47 (6.17%) Coaching
Programming Languages
1 38 (4.99%) SQL
2 27 (3.54%) JavaScript
3 26 (3.41%) PowerShell
4 25 (3.28%) Java
5 22 (2.89%) Python
6 6 (0.79%) C#
7 5 (0.66%) Kotlin
8 4 (0.52%) TypeScript
9 3 (0.39%) Bash
9 3 (0.39%) Bicep
9 3 (0.39%) Groovy
9 3 (0.39%) Shell Script
10 2 (0.26%) C++
10 2 (0.26%) Go
10 2 (0.26%) T-SQL
11 1 (0.13%) ABAP
11 1 (0.13%) Apex Code
11 1 (0.13%) Scala
11 1 (0.13%) VB.NET
11 1 (0.13%) VBA
Qualifications
1 214 (28.08%) Security Cleared
2 158 (20.73%) SC Cleared
3 48 (6.30%) Degree
3 48 (6.30%) DV Cleared
4 27 (3.54%) ITIL Certification
5 22 (2.89%) PMP
6 17 (2.23%) PMI Certification
7 12 (1.57%) Microsoft Certification
8 11 (1.44%) Azure Certification
8 11 (1.44%) DBS Check
8 11 (1.44%) ITIL Foundation Certificate
9 9 (1.18%) Master's Degree
10 8 (1.05%) BPSS Clearance
10 8 (1.05%) CISSP
11 7 (0.92%) Computer Science Degree
11 7 (0.92%) ISTQB
12 6 (0.79%) CISA
13 5 (0.66%) NVQ Level 3
14 4 (0.52%) Cisco Certification
14 4 (0.52%) MCSA
Quality Assurance & Compliance
1 66 (8.66%) SLA
2 24 (3.15%) Data Quality
3 23 (3.02%) GDPR
4 19 (2.49%) QA
5 16 (2.10%) Accessibility
6 12 (1.57%) ISO/IEC 27001
7 11 (1.44%) GRC
8 10 (1.31%) ISO/IEC 20000
8 10 (1.31%) NCSC
8 10 (1.31%) PMO
9 6 (0.79%) Cyber Essentials
9 6 (0.79%) WCAG
10 5 (0.66%) Actionable Recommendations
11 4 (0.52%) COBIT
11 4 (0.52%) NIST
11 4 (0.52%) PCI DSS
11 4 (0.52%) Sarbanes-Oxley
12 3 (0.39%) Government Security Classifications
13 1 (0.13%) NIST 800
13 1 (0.13%) P3O
System Software
1 46 (6.04%) Active Directory
2 16 (2.10%) VMware Infrastructure
3 7 (0.92%) Docker
3 7 (0.92%) Hyper-V
4 6 (0.79%) VMware NSX
5 4 (0.52%) vSphere
6 2 (0.26%) Virtual Machines
7 1 (0.13%) Microsoft Virtual Server
7 1 (0.13%) NFS
7 1 (0.13%) Slurm Workload Manager
7 1 (0.13%) UAG
7 1 (0.13%) Virtual Desktop
7 1 (0.13%) Virtual Servers
7 1 (0.13%) VMware ESXi
7 1 (0.13%) XenDesktop
Systems Management
1 24 (3.15%) Microsoft Intune
2 15 (1.97%) Kubernetes
3 13 (1.71%) SCCM
4 10 (1.31%) Terraform
5 7 (0.92%) Ansible
6 6 (0.79%) Grafana
7 5 (0.66%) WSUS
8 4 (0.52%) Single Sign-On
9 3 (0.39%) HP ALM
9 3 (0.39%) SCOM
9 3 (0.39%) SCSM
10 2 (0.26%) Amdocs OSS
10 2 (0.26%) FortiGate
10 2 (0.26%) Nagios
10 2 (0.26%) Prometheus
11 1 (0.13%) Jamf Pro
11 1 (0.13%) SnapMirror
11 1 (0.13%) SnapVault
11 1 (0.13%) vCenter Server
11 1 (0.13%) WMI
Vendors
1 132 (17.32%) Microsoft
2 126 (16.54%) ServiceNow
3 37 (4.86%) SAP
4 31 (4.07%) Oracle
5 28 (3.67%) VMware
6 22 (2.89%) Remedy
7 21 (2.76%) Salesforce
8 13 (1.71%) Cisco
9 11 (1.44%) Google
9 11 (1.44%) Zscaler
10 10 (1.31%) Adobe
10 10 (1.31%) Workday
11 9 (1.18%) Citrix
12 8 (1.05%) ConnectWise
12 8 (1.05%) HP
12 8 (1.05%) Splunk
13 7 (0.92%) Apple
13 7 (0.92%) Bloomberg
13 7 (0.92%) BMC
13 7 (0.92%) Veeam
584 Service Delivery jobs in England