Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 1 May 2026, with comparisons to the same periods in the previous two years.

 6 months to
1 May 2026		 Same period 2025 Same period 2024
Rank 137 111 105
Rank change year-on-year -26 -6 +12
Contract jobs citing Service Delivery 774 588 779
As % of all contract jobs in England 1.92% 2.42% 2.09%
As % of the Processes & Methodologies category 2.26% 2.65% 2.42%
Number of daily rates quoted 470 361 478
10th Percentile £224 £208 £200
25th Percentile £400 £355 £319
Median daily rate (50th Percentile) £500 £450 £500
Median % change year-on-year +11.11% -10.00% -4.76%
75th Percentile £600 £588 £588
90th Percentile £688 £660 £689
UK median daily rate £500 £450 £493
% change year-on-year +11.11% -8.72% -6.10%
Number of hourly rates quoted 92 76 94
10th Percentile £14.83 £12.43 £14.00
25th Percentile £16.35 £14.95 £14.16
Median hourly rate £17.72 £16.23 £14.80
Median % change year-on-year +9.18% +9.66% -40.35%
75th Percentile £31.99 £23.00 £16.85
90th Percentile £69.80 £28.60 £26.92
UK median hourly rate £17.72 £16.23 £14.80
% change year-on-year +9.18% +9.66% -40.80%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 34,314 22,202 32,201
As % of all contract IT jobs advertised in England 85.00% 91.20% 86.58%
Number of daily rates quoted 21,947 14,537 21,107
10th Percentile £318 £310 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £510 £525 £525
Median % change year-on-year -2.95% - -4.55%
75th Percentile £617 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £520 £525
% change year-on-year -3.85% -0.95% -4.55%
Number of hourly rates quoted 2,131 918 2,248
10th Percentile £15.38 £14.69 £12.92
25th Percentile £20.38 £18.50 £16.02
Median hourly rate £45.46 £30.00 £36.00
Median % change year-on-year +51.53% -16.67% -4.00%
75th Percentile £67.50 £63.75 £60.00
90th Percentile £79.50 £75.00 £72.50
UK median hourly rate £41.56 £29.00 £35.65
% change year-on-year +43.29% -18.65% -4.42%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 1 May 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 1 May 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 1 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -1 294 £525 - 170
South East +10 168 £500 +11.42% 165
North of England -43 112 £450 +9.89% 101
Midlands -48 82 £500 +17.65% 83
South West -11 78 £500 +35.14% 37
North West -36 59 £350 -17.65% 61
West Midlands -46 46 £530 +17.78% 53
Yorkshire -36 40 £450 +12.50% 35
East Midlands -17 36 £500 +53.85% 30
East of England -48 36 £425 +123.68% 54
North East -10 14 £450 -43.75% 8
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 23 (2.97%) Confluence
1 23 (2.97%) SharePoint
2 19 (2.45%) Microsoft Exchange
3 4 (0.52%) Adobe Experience Manager
3 4 (0.52%) OpenStack
4 3 (0.39%) Apache Spark
5 2 (0.26%) SAS
6 1 (0.13%) HCL Notes
6 1 (0.13%) LiveCycle
6 1 (0.13%) nginx
6 1 (0.13%) SharePoint 2013
Applications
1 37 (4.78%) Microsoft Excel
2 28 (3.62%) Microsoft Office
3 16 (2.07%) Microsoft PowerPoint
4 6 (0.78%) MS Visio
5 5 (0.65%) Acrobat
6 4 (0.52%) Microsoft Project
6 4 (0.52%) Spreadsheet
7 3 (0.39%) Chatbot
8 2 (0.26%) Adobe After Effects
8 2 (0.26%) Adobe XD
8 2 (0.26%) InVision
8 2 (0.26%) Sketch
8 2 (0.26%) Trello
Business Applications
1 19 (2.45%) Remedy ITSM
2 11 (1.42%) SAP S/4HANA
3 6 (0.78%) Dynamics CRM
3 6 (0.78%) SAP IS-U
4 5 (0.65%) ContrOCC
4 5 (0.65%) Maximo
5 4 (0.52%) NEC Housing
6 2 (0.26%) NetSuite
6 2 (0.26%) Oracle Applications
6 2 (0.26%) SAP ERP
6 2 (0.26%) SAP HCM
6 2 (0.26%) SAP Payroll
6 2 (0.26%) Sparx Enterprise Architect
7 1 (0.13%) Alphatax
7 1 (0.13%) assyst
7 1 (0.13%) Dynamics GP
7 1 (0.13%) iTrent
7 1 (0.13%) Salesforce CRM
7 1 (0.13%) SystmOne
7 1 (0.13%) Unit4 Business World
Cloud Services
1 99 (12.79%) Azure
2 90 (11.63%) Microsoft 365
3 58 (7.49%) AWS
4 46 (5.94%) Power Platform
5 30 (3.88%) SaaS
6 29 (3.75%) Entra ID
7 21 (2.71%) GCP
8 14 (1.81%) Azure DevOps
9 13 (1.68%) PaaS
9 13 (1.68%) SuccessFactors
10 11 (1.42%) Power Automate
11 9 (1.16%) Google Workspace
11 9 (1.16%) IaaS
11 9 (1.16%) Virtual Private Cloud
12 8 (1.03%) OCI
13 7 (0.90%) Dynamics 365
13 7 (0.90%) Microsoft Copilot
14 6 (0.78%) GitHub
14 6 (0.78%) PowerApps
15 5 (0.65%) Microsoft Purview
Communications & Networking
1 28 (3.62%) Firewall
2 25 (3.23%) VPN
3 21 (2.71%) WAN
4 16 (2.07%) TCP/IP
5 15 (1.94%) DNS
6 13 (1.68%) LAN
7 12 (1.55%) DHCP
8 11 (1.42%) SD-WAN
9 8 (1.03%) ATM
9 8 (1.03%) Internet
9 8 (1.03%) Network Security
9 8 (1.03%) Wi-Fi
10 7 (0.90%) MPLS
11 6 (0.78%) Diameter Protocol
11 6 (0.78%) VoLTE
11 6 (0.78%) VoWiFi
11 6 (0.78%) Wireless
12 5 (0.65%) DMZ
12 5 (0.65%) Radio Access Network
13 4 (0.52%) Wireshark
Database & Business Intelligence
1 34 (4.39%) Power BI
2 15 (1.94%) SQL Server
3 9 (1.16%) MySQL
4 8 (1.03%) Tableau
5 7 (0.90%) Data Warehouse
5 7 (0.90%) Relational Database
6 5 (0.65%) MongoDB
6 5 (0.65%) PostgreSQL
7 4 (0.52%) Data Mining
7 4 (0.52%) Metadata
7 4 (0.52%) NoSQL
7 4 (0.52%) Oracle Database
8 3 (0.39%) Oracle Reports
8 3 (0.39%) RDBMS
8 3 (0.39%) SQL Server Integration Services
9 2 (0.26%) Amazon RDS
9 2 (0.26%) DTS
9 2 (0.26%) Elasticsearch
9 2 (0.26%) SQL Server Analysis Services
9 2 (0.26%) SQL Server Reporting Services
Development Applications
1 54 (6.98%) JIRA
2 11 (1.42%) Git
3 6 (0.78%) GitLab
3 6 (0.78%) Maven
4 4 (0.52%) Jenkins
4 4 (0.52%) ScriptRunner
5 3 (0.39%) TestRail
6 2 (0.26%) Axure RP
6 2 (0.26%) CircleCI
6 2 (0.26%) Cypress.io
6 2 (0.26%) Robot Framework
6 2 (0.26%) Selenium
7 1 (0.13%) Cucumber
7 1 (0.13%) Eclipse
7 1 (0.13%) gulp
7 1 (0.13%) MSI
7 1 (0.13%) Postman
7 1 (0.13%) SonarQube
7 1 (0.13%) SQL Server Management Studio (SSMS)
7 1 (0.13%) Yeoman
General
1 288 (37.21%) Social Skills
2 136 (17.57%) Finance
3 121 (15.63%) Public Sector
4 115 (14.86%) Analytical Skills
5 39 (5.04%) Local Government
6 30 (3.88%) Organisational Skills
7 26 (3.36%) Banking
7 26 (3.36%) Retail
8 25 (3.23%) Legal
9 20 (2.58%) Telecoms
10 17 (2.20%) Influencing Skills
11 14 (1.81%) Inclusion and Diversity
12 13 (1.68%) Documentation Skills
12 13 (1.68%) Presentation Skills
13 10 (1.29%) Marketing
13 10 (1.29%) Military
13 10 (1.29%) Police
14 9 (1.16%) Billing
15 8 (1.03%) Investment Banking
16 7 (0.90%) Law
Job Titles
1 114 (14.73%) Analyst
2 113 (14.60%) Service Manager
3 86 (11.11%) Delivery Manager
4 67 (8.66%) Senior
4 67 (8.66%) Service Delivery Manager
5 65 (8.40%) Lead
6 54 (6.98%) Architect
7 42 (5.43%) IT Manager
8 26 (3.36%) Administrator
9 25 (3.23%) Consultant
9 25 (3.23%) Developer
9 25 (3.23%) IT Support
10 23 (2.97%) Project Manager
10 23 (2.97%) Service Analyst
11 22 (2.84%) Support Engineer
12 20 (2.58%) IT Services Manager
13 19 (2.45%) Business Analyst
14 18 (2.33%) Designer
14 18 (2.33%) Senior Manager
14 18 (2.33%) Support Analyst
Libraries, Frameworks & Software Standards
1 26 (3.36%) REST
2 14 (1.81%) Oracle Fusion
3 13 (1.68%) CSS
4 11 (1.42%) AngularJS
5 9 (1.16%) Middleware
6 8 (1.03%) HTML
6 8 (1.03%) SOAP
6 8 (1.03%) XML
7 7 (0.90%) Spring
8 6 (0.78%) .NET
8 6 (0.78%) Web Services
9 4 (0.52%) Bootstrap
9 4 (0.52%) J2EE
9 4 (0.52%) jQuery
9 4 (0.52%) Kafka
9 4 (0.52%) Microsoft Graph
9 4 (0.52%) Sass
9 4 (0.52%) Spring MVC
10 3 (0.39%) Node.js
10 3 (0.39%) Spring Boot
Miscellaneous
1 54 (6.98%) Onboarding
2 28 (3.62%) Management Information System
3 27 (3.49%) Product Ownership
4 22 (2.84%) Virtual Team
5 21 (2.71%) Self-Motivation
6 20 (2.58%) CMDB
7 16 (2.07%) Data Centre
8 14 (1.81%) Enterprise Software
9 13 (1.68%) Cloud Native
10 12 (1.55%) Analytical Mindset
10 12 (1.55%) Driving Licence
11 10 (1.29%) Security Posture
12 9 (1.16%) Legacy Systems
12 9 (1.16%) NHS
12 9 (1.16%) Public Cloud
13 8 (1.03%) Data Protection Act
13 8 (1.03%) Hybrid Cloud
14 7 (0.90%) PKI
14 7 (0.90%) Private Cloud
14 7 (0.90%) Smartphone
Operating Systems
1 98 (12.66%) Windows
2 30 (3.88%) Linux
3 24 (3.10%) Windows Server
4 19 (2.45%) Windows 10
5 15 (1.94%) Android
6 12 (1.55%) Unix
7 10 (1.29%) Apple iOS
8 8 (1.03%) Mac OS
9 6 (0.78%) Red Hat Enterprise Linux
10 2 (0.26%) CentOS
10 2 (0.26%) VMS
10 2 (0.26%) Windows Server 2016
10 2 (0.26%) Windows Server 2019
11 1 (0.13%) Data ONTAP
11 1 (0.13%) Oracle Linux
11 1 (0.13%) Rocky
11 1 (0.13%) Solaris
11 1 (0.13%) Windows Server 2012
Processes & Methodologies
1 247 (31.91%) ITIL
2 206 (26.61%) Continuous Improvement
3 177 (22.87%) Agile
4 162 (20.93%) Service Management
5 161 (20.80%) Stakeholder Management
6 154 (19.90%) Problem-Solving
7 147 (18.99%) ITSM
8 97 (12.53%) Change Management
9 96 (12.40%) Stakeholder Engagement
10 76 (9.82%) Project Management
11 72 (9.30%) Roadmaps
12 71 (9.17%) Project Delivery
13 65 (8.40%) DevOps
14 64 (8.27%) Customer Service
14 64 (8.27%) Decision-Making
15 62 (8.01%) Incident Management
16 59 (7.62%) Service Design
17 50 (6.46%) Migration
18 47 (6.07%) Coaching
18 47 (6.07%) Workflow
Programming Languages
1 38 (4.91%) SQL
2 30 (3.88%) PowerShell
3 27 (3.49%) Java
3 27 (3.49%) JavaScript
4 22 (2.84%) Python
5 6 (0.78%) C#
6 5 (0.65%) Kotlin
7 4 (0.52%) Bash
7 4 (0.52%) TypeScript
8 3 (0.39%) Bicep
8 3 (0.39%) Groovy
8 3 (0.39%) Shell Script
9 2 (0.26%) C++
9 2 (0.26%) Go
9 2 (0.26%) T-SQL
10 1 (0.13%) ABAP
10 1 (0.13%) Apex Code
10 1 (0.13%) Scala
10 1 (0.13%) VB.NET
10 1 (0.13%) VBA
Qualifications
1 222 (28.68%) Security Cleared
2 169 (21.83%) SC Cleared
3 59 (7.62%) Degree
4 46 (5.94%) DV Cleared
5 27 (3.49%) ITIL Certification
6 24 (3.10%) PMP
7 21 (2.71%) PMI Certification
8 13 (1.68%) Azure Certification
9 12 (1.55%) Microsoft Certification
10 11 (1.42%) DBS Check
10 11 (1.42%) ITIL Foundation Certificate
10 11 (1.42%) PRINCE2 Practitioner
11 9 (1.16%) BPSS Clearance
11 9 (1.16%) Master's Degree
12 7 (0.90%) Computer Science Degree
12 7 (0.90%) ISTQB
13 6 (0.78%) CISSP
14 5 (0.65%) CISA
14 5 (0.65%) NVQ Level 3
15 4 (0.52%) Cisco Certification
Quality Assurance & Compliance
1 70 (9.04%) SLA
2 25 (3.23%) Data Quality
2 25 (3.23%) GDPR
3 19 (2.45%) QA
4 15 (1.94%) Accessibility
5 14 (1.81%) ISO/IEC 27001
6 10 (1.29%) GRC
6 10 (1.29%) ISO/IEC 20000
6 10 (1.29%) NCSC
6 10 (1.29%) PMO
7 7 (0.90%) Cyber Essentials
8 6 (0.78%) WCAG
9 5 (0.65%) Actionable Recommendations
10 4 (0.52%) COBIT
10 4 (0.52%) NIST
10 4 (0.52%) PCI DSS
10 4 (0.52%) Sarbanes-Oxley
11 3 (0.39%) Government Security Classifications
12 1 (0.13%) BS7666
12 1 (0.13%) P3O
System Software
1 48 (6.20%) Active Directory
2 16 (2.07%) VMware Infrastructure
3 8 (1.03%) Docker
4 7 (0.90%) Hyper-V
5 6 (0.78%) VMware NSX
6 4 (0.52%) vSphere
7 2 (0.26%) Slurm Workload Manager
7 2 (0.26%) Virtual Machines
8 1 (0.13%) Microsoft Virtual Server
8 1 (0.13%) NFS
8 1 (0.13%) UAG
8 1 (0.13%) Virtual Desktop
8 1 (0.13%) Virtual Servers
8 1 (0.13%) VMware ESXi
8 1 (0.13%) XenDesktop
Systems Management
1 27 (3.49%) Microsoft Intune
2 14 (1.81%) Kubernetes
2 14 (1.81%) Terraform
3 13 (1.68%) SCCM
4 10 (1.29%) Ansible
5 7 (0.90%) Grafana
6 5 (0.65%) WSUS
7 4 (0.52%) Single Sign-On
8 3 (0.39%) HP ALM
8 3 (0.39%) SCOM
8 3 (0.39%) SCSM
9 2 (0.26%) Amdocs OSS
9 2 (0.26%) FortiGate
9 2 (0.26%) Nagios
9 2 (0.26%) Prometheus
10 1 (0.13%) Active Directory Federation Services
10 1 (0.13%) Jamf Pro
10 1 (0.13%) Opsgenie
10 1 (0.13%) vCenter Server
10 1 (0.13%) WMI
Vendors
1 130 (16.80%) Microsoft
2 121 (15.63%) ServiceNow
3 34 (4.39%) SAP
4 31 (4.01%) Oracle
5 28 (3.62%) VMware
6 22 (2.84%) Remedy
7 21 (2.71%) Salesforce
8 12 (1.55%) Cisco
9 11 (1.42%) Adobe
9 11 (1.42%) Zscaler
10 10 (1.29%) Citrix
10 10 (1.29%) Google
10 10 (1.29%) Workday
11 9 (1.16%) Veeam
12 8 (1.03%) Splunk
13 7 (0.90%) Apple
13 7 (0.90%) Bloomberg
13 7 (0.90%) BMC
13 7 (0.90%) HP
14 6 (0.78%) Reuters
565 Service Delivery jobs in England