Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 28 April 2026, with comparisons to the same periods in the previous two years.

 6 months to
28 Apr 2026		 Same period 2025 Same period 2024
Rank 130 111 106
Rank change year-on-year -19 -5 +12
Contract jobs citing Service Delivery 776 587 774
As % of all contract jobs in England 1.93% 2.40% 2.09%
As % of the Processes & Methodologies category 2.27% 2.63% 2.42%
Number of daily rates quoted 467 360 478
10th Percentile £239 £207 £200
25th Percentile £400 £356 £319
Median daily rate (50th Percentile) £500 £465 £500
Median % change year-on-year +7.53% -7.00% -4.76%
75th Percentile £600 £590 £588
90th Percentile £690 £663 £689
UK median daily rate £500 £464 £500
% change year-on-year +7.82% -7.25% -4.76%
Number of hourly rates quoted 95 76 94
10th Percentile £14.88 £12.43 £14.00
25th Percentile £16.35 £14.99 £14.16
Median hourly rate £17.85 £16.23 £14.80
Median % change year-on-year +9.98% +9.66% -39.89%
75th Percentile £43.92 £23.19 £16.85
90th Percentile £61.68 £30.04 £26.92
UK median hourly rate £17.80 £16.23 £14.80
% change year-on-year +9.67% +9.66% -40.35%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 34,120 22,289 31,993
As % of all contract IT jobs advertised in England 84.96% 91.13% 86.56%
Number of daily rates quoted 21,809 14,625 20,976
10th Percentile £318 £310 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £615 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £523 £525
% change year-on-year -4.40% -0.38% -4.55%
Number of hourly rates quoted 2,143 919 2,227
10th Percentile £15.50 £14.74 £12.86
25th Percentile £20.38 £18.51 £16.00
Median hourly rate £44.00 £30.45 £35.00
Median % change year-on-year +44.50% -13.00% -6.67%
75th Percentile £67.25 £63.75 £60.00
90th Percentile £78.75 £75.00 £72.50
UK median hourly rate £40.25 £29.15 £35.00
% change year-on-year +38.08% -16.71% -6.27%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 28 April 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 28 April 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 28 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -1 297 £525 - 138
South East -3 162 £500 +11.11% 196
North of England -39 119 £450 +8.70% 108
Midlands -40 81 £500 +20.92% 86
South West -14 79 £500 +35.14% 36
North West -19 66 £350 -17.65% 62
West Midlands -47 45 £550 +22.22% 55
Yorkshire -44 40 £450 +12.50% 38
East Midlands -21 36 £500 +81.82% 30
East of England -52 35 £425 +123.68% 51
North East -11 14 £450 -43.75% 11
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 24 (3.09%) Confluence
2 21 (2.71%) SharePoint
3 18 (2.32%) Microsoft Exchange
4 4 (0.52%) Adobe Experience Manager
5 3 (0.39%) Apache Spark
5 3 (0.39%) OpenStack
6 2 (0.26%) SAS
7 1 (0.13%) CMS
7 1 (0.13%) HCL Notes
7 1 (0.13%) LiveCycle
7 1 (0.13%) nginx
7 1 (0.13%) SharePoint 2013
Applications
1 37 (4.77%) Microsoft Excel
2 29 (3.74%) Microsoft Office
3 16 (2.06%) Microsoft PowerPoint
4 7 (0.90%) MS Visio
5 5 (0.64%) Acrobat
6 4 (0.52%) Microsoft Project
6 4 (0.52%) Spreadsheet
7 3 (0.39%) Chatbot
8 2 (0.26%) Adobe After Effects
8 2 (0.26%) Adobe XD
8 2 (0.26%) InVision
8 2 (0.26%) Sketch
8 2 (0.26%) Trello
Business Applications
1 19 (2.45%) Remedy ITSM
2 11 (1.42%) SAP S/4HANA
3 7 (0.90%) Dynamics CRM
4 6 (0.77%) Maximo
4 6 (0.77%) SAP IS-U
5 5 (0.64%) ContrOCC
6 4 (0.52%) NEC Housing
7 2 (0.26%) NetSuite
7 2 (0.26%) Oracle Applications
7 2 (0.26%) SAP ERP
7 2 (0.26%) SAP HCM
7 2 (0.26%) SAP Payroll
7 2 (0.26%) Sparx Enterprise Architect
8 1 (0.13%) Alphatax
8 1 (0.13%) assyst
8 1 (0.13%) Dynamics GP
8 1 (0.13%) iTrent
8 1 (0.13%) Salesforce CRM
8 1 (0.13%) Sprinklr
8 1 (0.13%) Unit4 Business World
Cloud Services
1 97 (12.50%) Azure
2 87 (11.21%) Microsoft 365
3 59 (7.60%) AWS
4 46 (5.93%) Power Platform
5 29 (3.74%) SaaS
6 28 (3.61%) Entra ID
7 21 (2.71%) GCP
8 14 (1.80%) Azure DevOps
9 13 (1.68%) PaaS
10 12 (1.55%) SuccessFactors
11 11 (1.42%) Power Automate
12 9 (1.16%) Google Workspace
12 9 (1.16%) IaaS
12 9 (1.16%) Virtual Private Cloud
13 8 (1.03%) Dynamics 365
13 8 (1.03%) OCI
14 7 (0.90%) Microsoft Copilot
15 6 (0.77%) GitHub
15 6 (0.77%) PowerApps
16 5 (0.64%) OpenShift
Communications & Networking
1 27 (3.48%) Firewall
2 25 (3.22%) VPN
3 21 (2.71%) WAN
4 16 (2.06%) TCP/IP
5 14 (1.80%) DNS
6 13 (1.68%) LAN
7 11 (1.42%) DHCP
7 11 (1.42%) SD-WAN
8 8 (1.03%) ATM
8 8 (1.03%) Internet
8 8 (1.03%) Network Security
8 8 (1.03%) Wi-Fi
9 7 (0.90%) MPLS
10 6 (0.77%) Wireless
11 5 (0.64%) Diameter Protocol
11 5 (0.64%) DMZ
11 5 (0.64%) VoLTE
11 5 (0.64%) VoWiFi
12 4 (0.52%) Radio Access Network
13 3 (0.39%) NAS
Database & Business Intelligence
1 34 (4.38%) Power BI
2 15 (1.93%) SQL Server
3 9 (1.16%) MySQL
4 8 (1.03%) Tableau
5 7 (0.90%) Data Warehouse
5 7 (0.90%) Relational Database
6 5 (0.64%) MongoDB
6 5 (0.64%) PostgreSQL
7 4 (0.52%) Data Mining
7 4 (0.52%) Metadata
7 4 (0.52%) NoSQL
7 4 (0.52%) Oracle Database
8 3 (0.39%) Oracle Reports
8 3 (0.39%) RDBMS
8 3 (0.39%) SQL Server Integration Services
9 2 (0.26%) Amazon RDS
9 2 (0.26%) DTS
9 2 (0.26%) Elasticsearch
9 2 (0.26%) SQL Server Analysis Services
9 2 (0.26%) SQL Server Reporting Services
Development Applications
1 55 (7.09%) JIRA
2 11 (1.42%) Git
3 6 (0.77%) GitLab
3 6 (0.77%) Maven
4 4 (0.52%) Jenkins
4 4 (0.52%) ScriptRunner
5 3 (0.39%) TestRail
6 2 (0.26%) Axure RP
6 2 (0.26%) CircleCI
6 2 (0.26%) Cypress.io
6 2 (0.26%) Robot Framework
6 2 (0.26%) Selenium
7 1 (0.13%) Cucumber
7 1 (0.13%) gulp
7 1 (0.13%) MSI
7 1 (0.13%) Postman
7 1 (0.13%) SonarQube
7 1 (0.13%) SQL Server Management Studio (SSMS)
7 1 (0.13%) Yeoman
General
1 291 (37.50%) Social Skills
2 137 (17.65%) Finance
3 124 (15.98%) Public Sector
4 116 (14.95%) Analytical Skills
5 40 (5.15%) Local Government
6 29 (3.74%) Organisational Skills
7 26 (3.35%) Legal
7 26 (3.35%) Retail
8 25 (3.22%) Banking
9 21 (2.71%) Telecoms
10 19 (2.45%) Influencing Skills
11 15 (1.93%) Inclusion and Diversity
12 13 (1.68%) Documentation Skills
12 13 (1.68%) Presentation Skills
13 11 (1.42%) Marketing
14 10 (1.29%) Military
14 10 (1.29%) Police
15 9 (1.16%) Billing
16 7 (0.90%) Investment Banking
16 7 (0.90%) Manufacturing
Job Titles
1 113 (14.56%) Analyst
1 113 (14.56%) Service Manager
2 86 (11.08%) Delivery Manager
3 69 (8.89%) Lead
4 68 (8.76%) Senior
5 67 (8.63%) Service Delivery Manager
6 55 (7.09%) Architect
7 42 (5.41%) IT Manager
8 27 (3.48%) Administrator
9 25 (3.22%) Consultant
9 25 (3.22%) Developer
10 23 (2.96%) Project Manager
11 22 (2.84%) Service Analyst
12 21 (2.71%) IT Support
12 21 (2.71%) Support Engineer
13 20 (2.58%) Business Analyst
13 20 (2.58%) IT Services Manager
14 18 (2.32%) Senior Manager
15 17 (2.19%) Designer
15 17 (2.19%) Solutions Architect
Libraries, Frameworks & Software Standards
1 27 (3.48%) REST
2 14 (1.80%) Oracle Fusion
3 13 (1.68%) CSS
4 11 (1.42%) AngularJS
5 9 (1.16%) Middleware
6 8 (1.03%) HTML
6 8 (1.03%) SOAP
6 8 (1.03%) XML
7 7 (0.90%) Spring
8 6 (0.77%) .NET
8 6 (0.77%) Web Services
9 4 (0.52%) Bootstrap
9 4 (0.52%) J2EE
9 4 (0.52%) jQuery
9 4 (0.52%) Kafka
9 4 (0.52%) Microsoft Graph
9 4 (0.52%) Sass
9 4 (0.52%) Spring MVC
10 3 (0.39%) Node.js
10 3 (0.39%) Spring Boot
Miscellaneous
1 52 (6.70%) Onboarding
2 29 (3.74%) Management Information System
3 28 (3.61%) Product Ownership
4 25 (3.22%) Virtual Team
5 20 (2.58%) CMDB
5 20 (2.58%) Self-Motivation
6 16 (2.06%) Data Centre
7 14 (1.80%) Enterprise Software
8 13 (1.68%) Cloud Native
9 12 (1.55%) Analytical Mindset
9 12 (1.55%) Driving Licence
10 10 (1.29%) NHS
11 9 (1.16%) Legacy Systems
11 9 (1.16%) Security Posture
12 8 (1.03%) Hybrid Cloud
12 8 (1.03%) Public Cloud
13 7 (0.90%) Data Protection Act
13 7 (0.90%) PKI
13 7 (0.90%) Private Cloud
14 6 (0.77%) Smartphone
Operating Systems
1 94 (12.11%) Windows
2 29 (3.74%) Linux
3 23 (2.96%) Windows Server
4 18 (2.32%) Windows 10
5 13 (1.68%) Android
6 11 (1.42%) Unix
7 8 (1.03%) Apple iOS
7 8 (1.03%) Mac OS
8 6 (0.77%) Red Hat Enterprise Linux
9 2 (0.26%) CentOS
9 2 (0.26%) VMS
10 1 (0.13%) Data ONTAP
10 1 (0.13%) Oracle Linux
10 1 (0.13%) Rocky
10 1 (0.13%) Solaris
10 1 (0.13%) Windows Server 2012
10 1 (0.13%) Windows Server 2016
10 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 250 (32.22%) ITIL
2 211 (27.19%) Continuous Improvement
3 184 (23.71%) Agile
4 164 (21.13%) Service Management
5 158 (20.36%) Stakeholder Management
6 151 (19.46%) Problem-Solving
7 147 (18.94%) ITSM
8 103 (13.27%) Change Management
9 99 (12.76%) Stakeholder Engagement
10 80 (10.31%) Project Management
11 73 (9.41%) Project Delivery
12 72 (9.28%) Roadmaps
13 70 (9.02%) DevOps
14 66 (8.51%) Decision-Making
15 63 (8.12%) Customer Service
16 60 (7.73%) Incident Management
17 58 (7.47%) Service Design
18 52 (6.70%) Cybersecurity
18 52 (6.70%) Migration
19 49 (6.31%) Workflow
Programming Languages
1 38 (4.90%) SQL
2 30 (3.87%) PowerShell
3 27 (3.48%) Java
3 27 (3.48%) JavaScript
4 24 (3.09%) Python
5 6 (0.77%) C#
6 5 (0.64%) Kotlin
7 4 (0.52%) Bash
7 4 (0.52%) TypeScript
8 3 (0.39%) Bicep
8 3 (0.39%) Groovy
8 3 (0.39%) Shell Script
9 2 (0.26%) C++
9 2 (0.26%) Go
9 2 (0.26%) Scala
9 2 (0.26%) T-SQL
10 1 (0.13%) ABAP
10 1 (0.13%) Apex Code
10 1 (0.13%) VB.NET
10 1 (0.13%) VBA
Qualifications
1 225 (28.99%) Security Cleared
2 173 (22.29%) SC Cleared
3 64 (8.25%) Degree
4 46 (5.93%) DV Cleared
5 28 (3.61%) ITIL Certification
6 23 (2.96%) PMP
7 21 (2.71%) PMI Certification
8 15 (1.93%) PRINCE2 Practitioner
9 13 (1.68%) Azure Certification
10 12 (1.55%) BPSS Clearance
10 12 (1.55%) Microsoft Certification
11 11 (1.42%) DBS Check
11 11 (1.42%) ITIL Foundation Certificate
12 9 (1.16%) Master's Degree
13 8 (1.03%) Computer Science Degree
14 7 (0.90%) ISTQB
15 6 (0.77%) CISSP
16 5 (0.64%) CISA
16 5 (0.64%) NVQ Level 3
17 4 (0.52%) Cisco Certification
Quality Assurance & Compliance
1 68 (8.76%) SLA
2 25 (3.22%) Data Quality
3 24 (3.09%) GDPR
4 20 (2.58%) QA
5 14 (1.80%) Accessibility
5 14 (1.80%) ISO/IEC 27001
6 11 (1.42%) PMO
7 10 (1.29%) GRC
7 10 (1.29%) ISO/IEC 20000
7 10 (1.29%) NCSC
8 7 (0.90%) Cyber Essentials
9 6 (0.77%) WCAG
10 5 (0.64%) Actionable Recommendations
11 4 (0.52%) COBIT
11 4 (0.52%) NIST
11 4 (0.52%) PCI DSS
11 4 (0.52%) Sarbanes-Oxley
12 3 (0.39%) Government Security Classifications
13 1 (0.13%) BS7666
13 1 (0.13%) P3O
System Software
1 47 (6.06%) Active Directory
2 15 (1.93%) VMware Infrastructure
3 8 (1.03%) Docker
4 7 (0.90%) Hyper-V
5 6 (0.77%) VMware NSX
6 4 (0.52%) vSphere
7 2 (0.26%) Slurm Workload Manager
7 2 (0.26%) Virtual Machines
8 1 (0.13%) Microsoft Virtual Server
8 1 (0.13%) NFS
8 1 (0.13%) UAG
8 1 (0.13%) Virtual Desktop
8 1 (0.13%) Virtual Servers
8 1 (0.13%) VMware ESXi
8 1 (0.13%) XenDesktop
Systems Management
1 27 (3.48%) Microsoft Intune
2 14 (1.80%) SCCM
3 13 (1.68%) Kubernetes
3 13 (1.68%) Terraform
4 10 (1.29%) Ansible
5 7 (0.90%) Grafana
6 5 (0.64%) WSUS
7 4 (0.52%) Single Sign-On
8 3 (0.39%) HP ALM
8 3 (0.39%) SCOM
8 3 (0.39%) SCSM
9 2 (0.26%) Amdocs OSS
9 2 (0.26%) FortiGate
9 2 (0.26%) Nagios
9 2 (0.26%) Prometheus
10 1 (0.13%) Active Directory Federation Services
10 1 (0.13%) Jamf Pro
10 1 (0.13%) Opsgenie
10 1 (0.13%) vCenter Server
10 1 (0.13%) WMI
Vendors
1 128 (16.49%) Microsoft
2 120 (15.46%) ServiceNow
3 34 (4.38%) SAP
4 31 (3.99%) Oracle
5 27 (3.48%) VMware
6 22 (2.84%) Remedy
7 21 (2.71%) Salesforce
8 12 (1.55%) Cisco
9 11 (1.42%) Adobe
9 11 (1.42%) Zscaler
10 10 (1.29%) Citrix
10 10 (1.29%) Google
10 10 (1.29%) Workday
11 9 (1.16%) Veeam
12 8 (1.03%) Splunk
13 7 (0.90%) Apple
13 7 (0.90%) BMC
13 7 (0.90%) HP
14 6 (0.77%) Bloomberg
14 6 (0.77%) Reuters
547 Service Delivery jobs in England