Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 22 August 2026, with comparisons to the same periods in the previous two years.

6 months to
22 Aug 2026
Same period 2025 Same period 2024
Rank 118 103 127
Rank change year-on-year -15 +24 +6
Contract jobs citing Service Delivery 1,024 709 610
As % of all contract jobs in England 2.23% 2.57% 1.84%
As % of the Processes & Methodologies category 2.63% 2.83% 2.14%
Number of daily rates quoted 629 397 358
10th Percentile £225 £185 £205
25th Percentile £404 £350 £350
Median daily rate (50th Percentile) £513 £450 £500
Median % change year-on-year +13.89% -10.00% -2.53%
75th Percentile £600 £575 £588
90th Percentile £700 £675 £688
UK median daily rate £504 £450 £488
% change year-on-year +11.94% -7.83% -4.92%
Number of hourly rates quoted 116 104 106
10th Percentile £13.63 £13.25 £14.16
25th Percentile £16.33 £14.84 £15.00
Median hourly rate £17.87 £17.30 £16.23
Median % change year-on-year +3.29% +6.59% -9.83%
75th Percentile £22.00 £23.01 £16.85
90th Percentile £58.99 £31.44 £19.34
UK median hourly rate £17.87 £17.30 £16.23
% change year-on-year +3.29% +6.59% -13.08%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,969 25,067 28,490
As % of all contract IT jobs advertised in England 84.95% 90.85% 85.79%
Number of daily rates quoted 24,148 15,970 18,420
10th Percentile £325 £300 £313
25th Percentile £425 £404 £425
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £630 £626 £650
90th Percentile £738 £738 £754
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -3.58%
Number of hourly rates quoted 2,571 1,462 1,558
10th Percentile £14.25 £14.21 £14.05
25th Percentile £19.03 £17.87 £18.00
Median hourly rate £43.96 £25.15 £42.50
Median % change year-on-year +74.79% -40.82% +2.41%
75th Percentile £68.00 £50.00 £65.00
90th Percentile £81.05 £70.00 £75.00
UK median hourly rate £41.92 £25.15 £40.50
% change year-on-year +66.68% -37.90% -2.41%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 22 August 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 22 August 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 22 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +11 388 £525 +5.00% 557
South East +19 274 £525 +16.67% 249
North of England -59 122 £500 +23.46% 197
South West -19 100 £500 +33.33% 100
Midlands -49 82 £481 +12.12% 149
North West -65 56 £525 +16.67% 119
Yorkshire -31 50 £500 +25.00% 57
East of England -30 49 £425 +88.89% 94
West Midlands -51 45 £486 +20.62% 91
East Midlands -15 37 £450 +3.38% 60
North East -33 18 £400 - 21
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 52 (5.08%) SharePoint
2 27 (2.64%) Microsoft Exchange
3 24 (2.34%) Confluence
4 6 (0.59%) OpenStack
5 2 (0.20%) Adobe Experience Manager
5 2 (0.20%) Apache Spark
6 1 (0.098%) Apache
6 1 (0.098%) Documentum
6 1 (0.098%) Exchange Server 2013
6 1 (0.098%) JBoss
6 1 (0.098%) NetWeaver
6 1 (0.098%) nginx
6 1 (0.098%) SAS
6 1 (0.098%) SharePoint Server
Applications
1 45 (4.39%) Microsoft Excel
1 45 (4.39%) Microsoft Office
2 17 (1.66%) Microsoft PowerPoint
3 7 (0.68%) Microsoft Project
4 5 (0.49%) MS Visio
4 5 (0.49%) Spreadsheet
5 2 (0.20%) Chatbot
6 1 (0.098%) LaTeX
6 1 (0.098%) Maple
Business Applications
1 23 (2.25%) Remedy ITSM
2 10 (0.98%) ContrOCC
3 7 (0.68%) Dynamics CRM
4 6 (0.59%) SAP S/4HANA
5 5 (0.49%) NEC Housing
5 5 (0.49%) Oracle Applications
6 4 (0.39%) Oracle ERP
7 3 (0.29%) Loan IQ
8 2 (0.20%) Primavera
8 2 (0.20%) SAP HCM
8 2 (0.20%) SAP PS
8 2 (0.20%) Sparx Enterprise Architect
8 2 (0.20%) SystmOne
9 1 (0.098%) Alphatax
9 1 (0.098%) Dynamics GP
9 1 (0.098%) Maximo
9 1 (0.098%) SAP Payroll
9 1 (0.098%) SAP PM
Cloud Services
1 133 (12.99%) Azure
2 131 (12.79%) Microsoft 365
3 72 (7.03%) AWS
4 66 (6.45%) Entra ID
5 50 (4.88%) Power Platform
6 29 (2.83%) SaaS
7 25 (2.44%) Azure DevOps
8 22 (2.15%) GCP
9 21 (2.05%) SuccessFactors
10 16 (1.56%) PaaS
11 15 (1.46%) IaaS
11 15 (1.46%) OCI
12 13 (1.27%) Serverless
13 12 (1.17%) Microsoft Copilot
13 12 (1.17%) Microsoft Purview
14 11 (1.07%) GitHub
15 10 (0.98%) Dynamics 365
15 10 (0.98%) OneDrive
16 8 (0.78%) Power Automate
16 8 (0.78%) PowerApps
Communications & Networking
1 39 (3.81%) VPN
2 36 (3.52%) Firewall
3 33 (3.22%) DNS
4 26 (2.54%) WAN
5 23 (2.25%) Network Security
6 22 (2.15%) LAN
7 19 (1.86%) DHCP
8 14 (1.37%) 5G
8 14 (1.37%) Diameter Protocol
8 14 (1.37%) TCP/IP
8 14 (1.37%) Wi-Fi
9 13 (1.27%) Wireless
10 12 (1.17%) SD-WAN
11 11 (1.07%) MPLS
12 10 (0.98%) VLAN
13 9 (0.88%) DMZ
13 9 (0.88%) Internet
13 9 (0.88%) SAN
14 8 (0.78%) ATM
14 8 (0.78%) VoLTE
Database & Business Intelligence
1 37 (3.61%) Power BI
2 18 (1.76%) SQL Server
3 15 (1.46%) MySQL
4 6 (0.59%) MongoDB
4 6 (0.59%) Oracle Reports
4 6 (0.59%) Tableau
5 4 (0.39%) Data Warehouse
5 4 (0.39%) Metadata
5 4 (0.39%) NoSQL
5 4 (0.39%) PostgreSQL
6 3 (0.29%) Amazon Redshift
6 3 (0.29%) Data Mining
6 3 (0.29%) DocumentDB
6 3 (0.29%) GIS
6 3 (0.29%) Oracle BI Publisher
6 3 (0.29%) Pentaho
7 2 (0.20%) Elasticsearch
7 2 (0.20%) Flink
7 2 (0.20%) InfluxDB
7 2 (0.20%) Oracle Database
Development Applications
1 54 (5.27%) JIRA
2 13 (1.27%) Git
2 13 (1.27%) GitLab
3 6 (0.59%) Jenkins
4 4 (0.39%) Chocolatey
4 4 (0.39%) ScriptRunner
5 3 (0.29%) Eclipse
6 2 (0.20%) Maven
6 2 (0.20%) Robot Framework
7 1 (0.098%) Atlassian Bamboo
7 1 (0.098%) Bitbucket
7 1 (0.098%) MSI
7 1 (0.098%) Snyk
7 1 (0.098%) SonarQube
7 1 (0.098%) SQL Server Management Studio (SSMS)
General
1 385 (37.60%) Social Skills
2 200 (19.53%) Public Sector
3 185 (18.07%) Analytical Skills
4 164 (16.02%) Finance
5 70 (6.84%) Organisational Skills
6 66 (6.45%) Local Government
7 43 (4.20%) Telecoms
8 39 (3.81%) Influencing Skills
9 31 (3.03%) Banking
10 30 (2.93%) Retail
11 28 (2.73%) Military
12 25 (2.44%) Legal
13 23 (2.25%) Inclusion and Diversity
14 18 (1.76%) Documentation Skills
15 10 (0.98%) Law
15 10 (0.98%) Presentation Skills
16 9 (0.88%) Front Office
17 8 (0.78%) Investment Banking
18 7 (0.68%) Billing
18 7 (0.68%) Manufacturing
Job Titles
1 119 (11.62%) Service Manager
2 116 (11.33%) Analyst
3 92 (8.98%) Delivery Manager
4 86 (8.40%) Lead
5 81 (7.91%) Senior
6 69 (6.74%) Service Delivery Manager
7 55 (5.37%) Architect
7 55 (5.37%) Support Engineer
8 51 (4.98%) IT Manager
9 41 (4.00%) IT Support
10 39 (3.81%) Service Analyst
11 35 (3.42%) Developer
12 34 (3.32%) Consultant
13 29 (2.83%) Infrastructure Engineer
14 28 (2.73%) IT Engineer
14 28 (2.73%) Project Manager
15 27 (2.64%) Administrator
16 23 (2.25%) Change Manager
16 23 (2.25%) IT Services Manager
16 23 (2.25%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 36 (3.52%) REST
2 26 (2.54%) Terraform
3 12 (1.17%) SOAP
4 11 (1.07%) AngularJS
4 11 (1.07%) Oracle Fusion
5 7 (0.68%) CSS
5 7 (0.68%) Web Services
6 6 (0.59%) Handlebars
6 6 (0.59%) Kafka
6 6 (0.59%) Node.js
6 6 (0.59%) XML
7 5 (0.49%) Elastic Stack
7 5 (0.49%) Express.js
7 5 (0.49%) Jest
7 5 (0.49%) Middleware
8 4 (0.39%) .NET
8 4 (0.39%) HTML
8 4 (0.39%) Microsoft Graph
8 4 (0.39%) OAuth
9 3 (0.29%) MEAN Stack
Miscellaneous
1 103 (10.06%) Onboarding
2 37 (3.61%) Product Ownership
3 33 (3.22%) Management Information System
4 25 (2.44%) CMDB
5 23 (2.25%) Self-Motivation
6 21 (2.05%) Cloud Native
7 20 (1.95%) Security Posture
8 19 (1.86%) Enterprise Software
9 17 (1.66%) Data Protection Act
10 15 (1.46%) Operational Technology
10 15 (1.46%) Virtual Team
11 14 (1.37%) Analytical Mindset
11 14 (1.37%) Data Centre
12 13 (1.27%) Video Conferencing
13 12 (1.17%) NHS
14 11 (1.07%) Cyber Threat
15 9 (0.88%) Cloud Security Posture
15 9 (0.88%) Driving Licence
15 9 (0.88%) Hybrid Cloud
15 9 (0.88%) Security Operations Centre
Operating Systems
1 159 (15.53%) Windows
2 38 (3.71%) Linux
3 33 (3.22%) Windows Server
4 31 (3.03%) Windows 10
5 23 (2.25%) Android
6 22 (2.15%) Mac OS
7 14 (1.37%) Apple iOS
8 11 (1.07%) Unix
9 10 (0.98%) Windows Server 2019
10 6 (0.59%) Red Hat Enterprise Linux
11 2 (0.20%) Solaris
11 2 (0.20%) VMS
12 1 (0.098%) AIX
12 1 (0.098%) OpenVMS
12 1 (0.098%) Oracle Linux
12 1 (0.098%) SUSE
12 1 (0.098%) Windows 7
12 1 (0.098%) Windows Server 2008
12 1 (0.098%) Windows Server 2012
12 1 (0.098%) Windows Server 2016
Processes & Methodologies
1 335 (32.71%) ITIL
2 315 (30.76%) Continuous Improvement
3 291 (28.42%) Service Management
4 261 (25.49%) ITSM
5 241 (23.54%) Stakeholder Management
6 238 (23.24%) Problem-Solving
7 214 (20.90%) Agile
8 143 (13.96%) Change Management
9 142 (13.87%) Stakeholder Engagement
10 100 (9.77%) Customer Service
11 98 (9.57%) Decision-Making
12 93 (9.08%) Roadmaps
13 86 (8.40%) Incident Management
14 79 (7.71%) Cybersecurity
14 79 (7.71%) Project Delivery
15 73 (7.13%) DevOps
16 72 (7.03%) AI
16 72 (7.03%) Project Management
17 70 (6.84%) Technical Leadership
18 62 (6.05%) Process Improvement
Programming Languages
1 43 (4.20%) Python
2 41 (4.00%) PowerShell
2 41 (4.00%) SQL
3 29 (2.83%) JavaScript
4 18 (1.76%) Bash
5 13 (1.27%) Java
6 8 (0.78%) C#
7 6 (0.59%) Groovy
7 6 (0.59%) TypeScript
8 5 (0.49%) Kotlin
9 4 (0.39%) Perl
10 3 (0.29%) ABAP
10 3 (0.29%) Bicep
10 3 (0.29%) Scala
10 3 (0.29%) Shell Script
11 2 (0.20%) C++
11 2 (0.20%) R
12 1 (0.098%) ActionScript
12 1 (0.098%) T-SQL
12 1 (0.098%) VBA
Qualifications
1 299 (29.20%) Security Cleared
2 191 (18.65%) SC Cleared
3 94 (9.18%) DV Cleared
4 66 (6.45%) Degree
5 34 (3.32%) PMP
6 30 (2.93%) ITIL Certification
6 30 (2.93%) PMI Certification
7 19 (1.86%) BPSS Clearance
8 17 (1.66%) Computer Science Degree
9 16 (1.56%) ITIL Foundation Certificate
10 15 (1.46%) Azure Certification
11 14 (1.37%) CISSP
11 14 (1.37%) Microsoft Certification
12 9 (0.88%) DBS Check
13 8 (0.78%) Master's Degree
14 7 (0.68%) AWS Certification
14 7 (0.68%) Cisco Certification
14 7 (0.68%) Network+ Certification
15 6 (0.59%) CISM
16 5 (0.49%) CISA
Quality Assurance & Compliance
1 76 (7.42%) SLA
2 37 (3.61%) QA
3 33 (3.22%) Data Quality
4 28 (2.73%) GRC
4 28 (2.73%) ISO/IEC 27001
5 25 (2.44%) GDPR
6 24 (2.34%) Accessibility
7 21 (2.05%) PMO
8 18 (1.76%) ISO/IEC 20000
9 17 (1.66%) NIST
10 16 (1.56%) Cyber Essentials
11 15 (1.46%) NCSC
12 11 (1.07%) ISO 9001
13 8 (0.78%) Cyber Essentials PLUS
14 6 (0.59%) Actionable Recommendations
14 6 (0.59%) WCAG
15 5 (0.49%) PCI DSS
16 3 (0.29%) Government Security Classifications
16 3 (0.29%) Sarbanes-Oxley
17 2 (0.20%) NIST 800
System Software
1 88 (8.59%) Active Directory
2 38 (3.71%) VMware Infrastructure
3 13 (1.27%) Virtual Desktop
4 12 (1.17%) VMware ESXi
4 12 (1.17%) vSphere
5 10 (0.98%) Docker
5 10 (0.98%) Hyper-V
6 3 (0.29%) Virtual Machines
6 3 (0.29%) VMware NSX
7 2 (0.20%) OpenAM
8 1 (0.098%) ACF2
8 1 (0.098%) RACF
8 1 (0.098%) Slurm Workload Manager
8 1 (0.098%) UAG
8 1 (0.098%) XenDesktop
Systems Management
1 43 (4.20%) Microsoft Intune
2 27 (2.64%) SCCM
3 21 (2.05%) Kubernetes
4 12 (1.17%) Ansible
5 11 (1.07%) vCenter Server
6 10 (0.98%) SCOM
7 7 (0.68%) Single Sign-On
8 6 (0.59%) FortiGate
8 6 (0.59%) WSUS
9 4 (0.39%) Nessus
10 3 (0.29%) Active Directory Federation Services
10 3 (0.29%) Grafana
10 3 (0.29%) Jamf Pro
10 3 (0.29%) NetBackup
10 3 (0.29%) Progress Chef
10 3 (0.29%) Prometheus
10 3 (0.29%) Puppet
10 3 (0.29%) SCSM
11 2 (0.20%) Amdocs OSS
11 2 (0.20%) Istio
Vendors
1 209 (20.41%) Microsoft
2 196 (19.14%) ServiceNow
3 52 (5.08%) VMware
4 36 (3.52%) SAP
5 33 (3.22%) Oracle
6 26 (2.54%) Remedy
7 24 (2.34%) Cisco
8 15 (1.46%) Citrix
9 13 (1.27%) BMC
9 13 (1.27%) Google
10 12 (1.17%) Dynatrace
10 12 (1.17%) SolarWinds
11 11 (1.07%) Apple
12 10 (0.98%) Workday
12 10 (0.98%) Zscaler
13 9 (0.88%) BT
13 9 (0.88%) Ericsson
13 9 (0.88%) NEC
13 9 (0.88%) Nokia
13 9 (0.88%) Salesforce