Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 11 July 2026, with comparisons to the same periods in the previous two years.

 6 months to
11 Jul 2026		 Same period 2025 Same period 2024
Rank 129 111 125
Rank change year-on-year -18 +14 +1
Contract jobs citing Service Delivery 916 678 706
As % of all contract jobs in England 2.03% 2.50% 1.91%
As % of the Processes & Methodologies category 2.38% 2.76% 2.23%
Number of daily rates quoted 589 394 409
10th Percentile £213 £195 £200
25th Percentile £413 £350 £350
Median daily rate (50th Percentile) £500 £450 £500
Median % change year-on-year +11.11% -10.00% -4.76%
75th Percentile £600 £575 £588
90th Percentile £685 £671 £688
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -9.52%
Number of hourly rates quoted 99 100 114
10th Percentile £14.68 £13.23 £14.16
25th Percentile £16.49 £14.84 £14.48
Median hourly rate £17.87 £17.23 £15.51
Median % change year-on-year +3.74% +11.06% -11.37%
75th Percentile £22.00 £23.01 £16.85
90th Percentile £54.50 £29.16 £23.75
UK median hourly rate £17.87 £17.30 £16.05
% change year-on-year +3.29% +7.82% -3.92%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,535 24,596 31,653
As % of all contract IT jobs advertised in England 85.57% 90.73% 85.72%
Number of daily rates quoted 24,284 15,811 20,551
10th Percentile £325 £300 £306
25th Percentile £419 £406 £413
Median daily rate (50th Percentile) £525 £514 £525
Median % change year-on-year +2.14% -2.10% -4.55%
75th Percentile £625 £638 £645
90th Percentile £733 £750 £750
UK median daily rate £518 £501 £525
% change year-on-year +3.40% -4.67% -4.55%
Number of hourly rates quoted 2,389 1,270 2,240
10th Percentile £15.38 £14.20 £13.00
25th Percentile £21.00 £17.98 £16.25
Median hourly rate £47.00 £25.15 £38.12
Median % change year-on-year +86.88% -34.02% -6.09%
75th Percentile £68.75 £54.94 £62.50
90th Percentile £82.60 £72.50 £72.50
UK median hourly rate £43.96 £25.15 £38.12
% change year-on-year +74.79% -34.02% -4.70%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 11 July 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 11 July 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 11 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London +1 349 £520 +4.00% 216
South East +16 247 £515 +14.44% 186
North of England -72 101 £500 +23.92% 134
Midlands -41 89 £496 +19.30% 85
South West -18 84 £500 +35.14% 57
Yorkshire -37 47 £500 +25.00% 40
West Midlands -61 47 £500 +11.11% 60
North West -66 45 £487 +11.20% 80
East Midlands -6 42 £450 +14.65% 25
East of England -53 39 £425 +88.89% 64
North East -29 11 £400 - 14
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 45 (4.91%) SharePoint
2 29 (3.17%) Microsoft Exchange
3 28 (3.06%) Confluence
4 6 (0.66%) OpenStack
5 4 (0.44%) Adobe Experience Manager
6 2 (0.22%) Apache Spark
6 2 (0.22%) SAS
7 1 (0.11%) Documentum
7 1 (0.11%) LiveCycle
7 1 (0.11%) NetWeaver
7 1 (0.11%) SharePoint Server
Applications
1 43 (4.69%) Microsoft Excel
2 37 (4.04%) Microsoft Office
3 16 (1.75%) Microsoft PowerPoint
4 5 (0.55%) Microsoft Project
4 5 (0.55%) MS Visio
5 3 (0.33%) Spreadsheet
6 1 (0.11%) Chatbot
Business Applications
1 25 (2.73%) Remedy ITSM
2 10 (1.09%) ContrOCC
3 9 (0.98%) Dynamics CRM
3 9 (0.98%) SAP S/4HANA
4 5 (0.55%) Oracle Applications
5 4 (0.44%) Oracle ERP
6 3 (0.33%) NEC Housing
7 2 (0.22%) Maximo
7 2 (0.22%) Primavera
7 2 (0.22%) SAP HCM
7 2 (0.22%) SAP IS-U
7 2 (0.22%) SAP PS
8 1 (0.11%) Dynamics GP
8 1 (0.11%) Salesforce CRM
8 1 (0.11%) SAP ERP
8 1 (0.11%) SAP Payroll
8 1 (0.11%) SAP PM
8 1 (0.11%) Sparx Enterprise Architect
8 1 (0.11%) SystmOne
8 1 (0.11%) Unit4 Business World
Cloud Services
1 110 (12.01%) Azure
2 107 (11.68%) Microsoft 365
3 70 (7.64%) AWS
4 53 (5.79%) Power Platform
5 47 (5.13%) Entra ID
6 25 (2.73%) SuccessFactors
7 23 (2.51%) GCP
8 22 (2.40%) SaaS
9 15 (1.64%) OCI
10 14 (1.53%) Azure DevOps
10 14 (1.53%) PaaS
11 11 (1.20%) IaaS
12 9 (0.98%) Dynamics 365
12 9 (0.98%) GitHub
12 9 (0.98%) OneDrive
12 9 (0.98%) Virtual Private Cloud
13 8 (0.87%) Microsoft Copilot
13 8 (0.87%) Microsoft Purview
14 7 (0.76%) PowerApps
14 7 (0.76%) Serverless
Communications & Networking
1 31 (3.38%) VPN
2 28 (3.06%) Firewall
3 20 (2.18%) DNS
4 19 (2.07%) WAN
5 18 (1.97%) Network Security
6 16 (1.75%) LAN
7 12 (1.31%) SD-WAN
8 11 (1.20%) DHCP
8 11 (1.20%) TCP/IP
9 10 (1.09%) DMZ
9 10 (1.09%) MPLS
9 10 (1.09%) Wireless
10 9 (0.98%) Diameter Protocol
10 9 (0.98%) Wi-Fi
11 8 (0.87%) 5G
11 8 (0.87%) ATM
11 8 (0.87%) Internet
11 8 (0.87%) VoLTE
11 8 (0.87%) VoWiFi
12 7 (0.76%) SAN
Database & Business Intelligence
1 40 (4.37%) Power BI
2 20 (2.18%) SQL Server
3 17 (1.86%) MySQL
4 6 (0.66%) Tableau
5 5 (0.55%) Oracle Database
5 5 (0.55%) Oracle Reports
6 4 (0.44%) Data Mining
6 4 (0.44%) NoSQL
7 3 (0.33%) Amazon Redshift
7 3 (0.33%) Data Warehouse
7 3 (0.33%) GIS
7 3 (0.33%) Metadata
7 3 (0.33%) MongoDB
7 3 (0.33%) Pentaho
7 3 (0.33%) SQL Server Integration Services
8 2 (0.22%) Amazon Athena
8 2 (0.22%) Geospatial Data
8 2 (0.22%) SQL Server Analysis Services
8 2 (0.22%) SQL Server Reporting Services
8 2 (0.22%) TimescaleDB
Development Applications
1 51 (5.57%) JIRA
2 14 (1.53%) Git
3 10 (1.09%) GitLab
4 5 (0.55%) Jenkins
5 4 (0.44%) Maven
5 4 (0.44%) ScriptRunner
6 3 (0.33%) Eclipse
7 2 (0.22%) Robot Framework
8 1 (0.11%) Chocolatey
8 1 (0.11%) Cucumber
8 1 (0.11%) Cypress.io
8 1 (0.11%) MSI
8 1 (0.11%) Selenium
8 1 (0.11%) SonarQube
8 1 (0.11%) SQL Server Management Studio (SSMS)
8 1 (0.11%) TestRail
General
1 325 (35.48%) Social Skills
2 167 (18.23%) Public Sector
3 156 (17.03%) Analytical Skills
4 153 (16.70%) Finance
5 56 (6.11%) Local Government
6 50 (5.46%) Organisational Skills
7 27 (2.95%) Banking
8 25 (2.73%) Legal
8 25 (2.73%) Telecoms
9 24 (2.62%) Influencing Skills
9 24 (2.62%) Retail
10 20 (2.18%) Military
11 18 (1.97%) Documentation Skills
12 13 (1.42%) Inclusion and Diversity
12 13 (1.42%) Presentation Skills
13 10 (1.09%) Investment Banking
13 10 (1.09%) Police
14 8 (0.87%) Law
15 7 (0.76%) Front Office
15 7 (0.76%) Manufacturing
Job Titles
1 128 (13.97%) Service Manager
2 112 (12.23%) Analyst
3 108 (11.79%) Delivery Manager
4 79 (8.62%) Service Delivery Manager
5 69 (7.53%) Senior
6 66 (7.21%) Lead
7 57 (6.22%) Architect
8 51 (5.57%) IT Manager
9 42 (4.59%) Support Engineer
10 35 (3.82%) Developer
10 35 (3.82%) IT Support
11 34 (3.71%) Service Analyst
12 30 (3.28%) Consultant
13 26 (2.84%) IT Engineer
13 26 (2.84%) Project Manager
14 25 (2.73%) IT Analyst
15 23 (2.51%) IT Support Engineer
16 22 (2.40%) Change Manager
16 22 (2.40%) Infrastructure Engineer
17 21 (2.29%) Senior Manager
Libraries, Frameworks & Software Standards
1 34 (3.71%) REST
2 13 (1.42%) Oracle Fusion
2 13 (1.42%) SOAP
3 11 (1.20%) AngularJS
3 11 (1.20%) CSS
4 10 (1.09%) Middleware
5 8 (0.87%) Web Services
6 7 (0.76%) Spring
7 6 (0.66%) XML
8 5 (0.55%) OAuth
9 4 (0.44%) .NET
9 4 (0.44%) Bootstrap
9 4 (0.44%) Elastic Stack
9 4 (0.44%) HTML
9 4 (0.44%) J2EE
9 4 (0.44%) jQuery
9 4 (0.44%) Microsoft Graph
9 4 (0.44%) Node.js
9 4 (0.44%) Sass
9 4 (0.44%) Spring MVC
Miscellaneous
1 72 (7.86%) Onboarding
2 33 (3.60%) Product Ownership
3 25 (2.73%) Management Information System
4 22 (2.40%) Self-Motivation
5 21 (2.29%) CMDB
6 17 (1.86%) Data Protection Act
7 16 (1.75%) Cloud Native
8 15 (1.64%) Data Centre
8 15 (1.64%) Security Posture
9 14 (1.53%) Virtual Team
10 13 (1.42%) Analytical Mindset
10 13 (1.42%) Enterprise Software
11 12 (1.31%) Video Conferencing
12 10 (1.09%) Driving Licence
12 10 (1.09%) Operational Technology
13 9 (0.98%) NHS
13 9 (0.98%) Security Operations Centre
14 8 (0.87%) Cyber Threat
14 8 (0.87%) Data Structures
14 8 (0.87%) Mobile Payment
Operating Systems
1 137 (14.96%) Windows
2 37 (4.04%) Linux
3 28 (3.06%) Windows 10
4 25 (2.73%) Windows Server
5 22 (2.40%) Android
6 17 (1.86%) Mac OS
7 13 (1.42%) Apple iOS
7 13 (1.42%) Unix
8 7 (0.76%) Windows Server 2019
9 4 (0.44%) Red Hat Enterprise Linux
10 2 (0.22%) Solaris
10 2 (0.22%) VMS
10 2 (0.22%) Windows Server 2016
11 1 (0.11%) AIX
11 1 (0.11%) Oracle Linux
11 1 (0.11%) Rocky
11 1 (0.11%) SUSE
11 1 (0.11%) Windows Server 2012
Processes & Methodologies
1 302 (32.97%) ITIL
2 272 (29.69%) Continuous Improvement
3 240 (26.20%) Service Management
4 224 (24.45%) ITSM
5 204 (22.27%) Stakeholder Management
6 195 (21.29%) Agile
7 194 (21.18%) Problem-Solving
8 115 (12.55%) Stakeholder Engagement
9 107 (11.68%) Change Management
10 77 (8.41%) Customer Service
10 77 (8.41%) Project Delivery
11 75 (8.19%) Roadmaps
12 74 (8.08%) Decision-Making
13 72 (7.86%) Incident Management
13 72 (7.86%) Project Management
14 62 (6.77%) Cybersecurity
15 58 (6.33%) Migration
16 57 (6.22%) AI
17 54 (5.90%) DevOps
17 54 (5.90%) Technical Leadership
Programming Languages
1 45 (4.91%) SQL
2 39 (4.26%) PowerShell
3 35 (3.82%) Python
4 32 (3.49%) JavaScript
5 20 (2.18%) Java
6 10 (1.09%) Bash
7 7 (0.76%) C#
8 5 (0.55%) Groovy
8 5 (0.55%) Kotlin
9 4 (0.44%) TypeScript
10 3 (0.33%) ABAP
10 3 (0.33%) Perl
11 2 (0.22%) Bicep
11 2 (0.22%) C++
11 2 (0.22%) R
11 2 (0.22%) Shell Script
11 2 (0.22%) T-SQL
12 1 (0.11%) PL/SQL
12 1 (0.11%) Scala
12 1 (0.11%) VB.NET
Qualifications
1 274 (29.91%) Security Cleared
2 179 (19.54%) SC Cleared
3 93 (10.15%) DV Cleared
4 53 (5.79%) Degree
5 31 (3.38%) ITIL Certification
5 31 (3.38%) PMP
6 27 (2.95%) PMI Certification
7 14 (1.53%) BPSS Clearance
7 14 (1.53%) Master's Degree
8 13 (1.42%) Azure Certification
9 12 (1.31%) CISSP
9 12 (1.31%) Microsoft Certification
10 11 (1.20%) ITIL Foundation Certificate
11 9 (0.98%) DBS Check
12 8 (0.87%) Computer Science Degree
13 7 (0.76%) Network+ Certification
14 6 (0.66%) AWS Certification
14 6 (0.66%) CISA
15 5 (0.55%) OSCP
15 5 (0.55%) SANS
Quality Assurance & Compliance
1 74 (8.08%) SLA
2 29 (3.17%) GDPR
2 29 (3.17%) QA
3 28 (3.06%) ISO/IEC 27001
4 27 (2.95%) Data Quality
5 21 (2.29%) GRC
6 18 (1.97%) ISO/IEC 20000
7 17 (1.86%) PMO
8 15 (1.64%) Accessibility
8 15 (1.64%) Cyber Essentials
8 15 (1.64%) NCSC
8 15 (1.64%) NIST
9 10 (1.09%) ISO 9001
10 7 (0.76%) Cyber Essentials PLUS
11 6 (0.66%) PCI DSS
12 5 (0.55%) Sarbanes-Oxley
13 4 (0.44%) WCAG
14 3 (0.33%) Actionable Recommendations
14 3 (0.33%) Government Security Classifications
15 2 (0.22%) COBIT
System Software
1 75 (8.19%) Active Directory
2 29 (3.17%) VMware Infrastructure
3 10 (1.09%) vSphere
4 7 (0.76%) Hyper-V
4 7 (0.76%) Virtual Desktop
4 7 (0.76%) VMware ESXi
5 6 (0.66%) Docker
6 3 (0.33%) VMware NSX
7 2 (0.22%) OpenAM
8 1 (0.11%) ACF2
8 1 (0.11%) Microsoft Virtual Server
8 1 (0.11%) RACF
8 1 (0.11%) Slurm Workload Manager
8 1 (0.11%) UAG
8 1 (0.11%) Virtual Machines
8 1 (0.11%) Virtual Servers
8 1 (0.11%) XenDesktop
Systems Management
1 37 (4.04%) Microsoft Intune
2 24 (2.62%) SCCM
3 18 (1.97%) Terraform
4 16 (1.75%) Kubernetes
5 9 (0.98%) Ansible
6 7 (0.76%) FortiGate
6 7 (0.76%) SCOM
6 7 (0.76%) vCenter Server
6 7 (0.76%) WSUS
7 3 (0.33%) Active Directory Federation Services
7 3 (0.33%) Grafana
7 3 (0.33%) Nessus
7 3 (0.33%) Prometheus
7 3 (0.33%) SCSM
7 3 (0.33%) Single Sign-On
8 2 (0.22%) Amdocs OSS
8 2 (0.22%) Jamf Pro
8 2 (0.22%) NetBackup
9 1 (0.11%) Nagios
9 1 (0.11%) WMI
Vendors
1 167 (18.23%) ServiceNow
2 158 (17.25%) Microsoft
3 40 (4.37%) SAP
3 40 (4.37%) VMware
4 39 (4.26%) Oracle
5 25 (2.73%) Remedy
6 18 (1.97%) Cisco
7 14 (1.53%) Citrix
8 11 (1.20%) BMC
8 11 (1.20%) Salesforce
8 11 (1.20%) Zscaler
9 10 (1.09%) Google
9 10 (1.09%) SolarWinds
10 9 (0.98%) Ericsson
10 9 (0.98%) Nokia
10 9 (0.98%) Workday
11 8 (0.87%) Apple
11 8 (0.87%) Bloomberg
11 8 (0.87%) BT
12 7 (0.76%) Reuters
688 Service Delivery jobs in England