Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 12 May 2026, with comparisons to the same periods in the previous two years.

 6 months to
12 May 2026		 Same period 2025 Same period 2024
Rank 141 109 103
Rank change year-on-year -32 -6 +17
Contract jobs citing Service Delivery 749 591 786
As % of all contract jobs in England 1.85% 2.43% 2.14%
As % of the Processes & Methodologies category 2.18% 2.67% 2.47%
Number of daily rates quoted 456 359 477
10th Percentile £243 £206 £200
25th Percentile £404 £350 £313
Median daily rate (50th Percentile) £500 £450 £489
Median % change year-on-year +11.11% -7.98% -6.86%
75th Percentile £600 £575 £582
90th Percentile £697 £660 £688
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -9.52%
Number of hourly rates quoted 86 75 100
10th Percentile £14.75 £12.26 £14.00
25th Percentile £16.35 £14.84 £14.16
Median hourly rate £17.24 £16.23 £14.84
Median % change year-on-year +6.24% +9.37% -39.72%
75th Percentile £22.00 £23.01 £16.85
90th Percentile £74.63 £28.60 £26.76
UK median hourly rate £17.72 £15.84 £14.82
% change year-on-year +11.90% +6.85% -39.81%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 34,368 22,176 31,806
As % of all contract IT jobs advertised in England 84.67% 91.22% 86.51%
Number of daily rates quoted 21,897 14,509 20,833
10th Percentile £319 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £513 £525 £525
Median % change year-on-year -2.38% - -4.55%
75th Percentile £616 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £505 £519 £525
% change year-on-year -2.69% -1.24% -4.55%
Number of hourly rates quoted 2,148 935 2,251
10th Percentile £15.38 £14.45 £12.92
25th Percentile £20.35 £18.50 £16.00
Median hourly rate £47.00 £29.07 £36.50
Median % change year-on-year +61.68% -20.36% -2.67%
75th Percentile £67.84 £63.40 £60.00
90th Percentile £80.00 £75.00 £72.50
UK median hourly rate £42.40 £28.75 £36.50
% change year-on-year +47.48% -21.23% +0.29%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 12 May 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 12 May 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 12 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -1 293 £525 +3.96% 167
South East -2 165 £500 +11.11% 155
North of England -60 95 £445 +10.84% 101
Midlands -26 83 £505 +18.82% 73
South West -23 72 £500 +35.14% 51
North West -46 44 £350 -17.65% 62
East Midlands -12 43 £500 +53.85% 29
Yorkshire -41 40 £450 +12.50% 32
West Midlands -52 40 £553 +22.78% 44
East of England -54 34 £425 +117.95% 61
North East -12 13 £425 -46.88% 8
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 25 (3.34%) SharePoint
2 23 (3.07%) Confluence
3 19 (2.54%) Microsoft Exchange
4 5 (0.67%) OpenStack
5 4 (0.53%) Adobe Experience Manager
6 2 (0.27%) Apache Spark
6 2 (0.27%) SAS
7 1 (0.13%) LiveCycle
7 1 (0.13%) nginx
7 1 (0.13%) SharePoint 2013
Applications
1 35 (4.67%) Microsoft Excel
2 25 (3.34%) Microsoft Office
3 15 (2.00%) Microsoft PowerPoint
4 6 (0.80%) MS Visio
5 4 (0.53%) Acrobat
5 4 (0.53%) Microsoft Project
6 3 (0.40%) Chatbot
6 3 (0.40%) Spreadsheet
7 1 (0.13%) Adobe After Effects
7 1 (0.13%) Adobe XD
7 1 (0.13%) InVision
7 1 (0.13%) Sketch
7 1 (0.13%) Trello
Business Applications
1 20 (2.67%) Remedy ITSM
2 11 (1.47%) SAP S/4HANA
3 6 (0.80%) Dynamics CRM
3 6 (0.80%) SAP IS-U
4 5 (0.67%) ContrOCC
4 5 (0.67%) Maximo
5 4 (0.53%) NEC Housing
6 2 (0.27%) NetSuite
6 2 (0.27%) Oracle Applications
6 2 (0.27%) SAP ERP
6 2 (0.27%) SAP HCM
6 2 (0.27%) SAP Payroll
6 2 (0.27%) SAP PS
6 2 (0.27%) Sparx Enterprise Architect
7 1 (0.13%) Alphatax
7 1 (0.13%) assyst
7 1 (0.13%) Dynamics GP
7 1 (0.13%) Salesforce CRM
7 1 (0.13%) SystmOne
7 1 (0.13%) Unit4 Business World
Cloud Services
1 101 (13.48%) Azure
2 89 (11.88%) Microsoft 365
3 59 (7.88%) AWS
4 48 (6.41%) Power Platform
5 29 (3.87%) SaaS
6 28 (3.74%) Entra ID
7 22 (2.94%) GCP
8 20 (2.67%) SuccessFactors
9 13 (1.74%) Azure DevOps
9 13 (1.74%) PaaS
10 11 (1.47%) Power Automate
11 9 (1.20%) Google Workspace
11 9 (1.20%) IaaS
11 9 (1.20%) Virtual Private Cloud
12 8 (1.07%) OCI
13 7 (0.93%) Dynamics 365
13 7 (0.93%) Microsoft Copilot
14 6 (0.80%) GitHub
14 6 (0.80%) PowerApps
15 5 (0.67%) Microsoft Purview
Communications & Networking
1 25 (3.34%) Firewall
2 24 (3.20%) VPN
3 20 (2.67%) WAN
4 15 (2.00%) TCP/IP
5 14 (1.87%) DNS
6 12 (1.60%) LAN
7 11 (1.47%) DHCP
7 11 (1.47%) SD-WAN
8 8 (1.07%) ATM
8 8 (1.07%) Internet
8 8 (1.07%) Wi-Fi
9 7 (0.93%) Diameter Protocol
9 7 (0.93%) MPLS
9 7 (0.93%) Network Security
9 7 (0.93%) VoLTE
9 7 (0.93%) VoWiFi
10 6 (0.80%) Radio Access Network
10 6 (0.80%) Wireless
11 5 (0.67%) DMZ
11 5 (0.67%) LTE
Database & Business Intelligence
1 34 (4.54%) Power BI
2 16 (2.14%) SQL Server
3 10 (1.34%) MySQL
4 8 (1.07%) Tableau
5 5 (0.67%) Data Warehouse
5 5 (0.67%) MongoDB
5 5 (0.67%) PostgreSQL
5 5 (0.67%) Relational Database
6 4 (0.53%) Data Mining
6 4 (0.53%) NoSQL
6 4 (0.53%) Oracle Database
7 3 (0.40%) Metadata
7 3 (0.40%) Oracle Reports
7 3 (0.40%) SQL Server Integration Services
8 2 (0.27%) Amazon Athena
8 2 (0.27%) Apache Cassandra
8 2 (0.27%) DTS
8 2 (0.27%) SQL Server Analysis Services
8 2 (0.27%) SQL Server Reporting Services
8 2 (0.27%) TimescaleDB
Development Applications
1 53 (7.08%) JIRA
2 10 (1.34%) Git
3 6 (0.80%) GitLab
4 5 (0.67%) Maven
5 4 (0.53%) Jenkins
5 4 (0.53%) ScriptRunner
6 3 (0.40%) TestRail
7 2 (0.27%) CircleCI
7 2 (0.27%) Cypress.io
7 2 (0.27%) Eclipse
7 2 (0.27%) Robot Framework
7 2 (0.27%) Selenium
8 1 (0.13%) Axure RP
8 1 (0.13%) Cucumber
8 1 (0.13%) gulp
8 1 (0.13%) MSI
8 1 (0.13%) Postman
8 1 (0.13%) SonarQube
8 1 (0.13%) SQL Server Management Studio (SSMS)
8 1 (0.13%) Yeoman
General
1 266 (35.51%) Social Skills
2 128 (17.09%) Finance
3 117 (15.62%) Public Sector
4 110 (14.69%) Analytical Skills
5 38 (5.07%) Local Government
6 30 (4.01%) Organisational Skills
7 26 (3.47%) Legal
8 24 (3.20%) Banking
8 24 (3.20%) Retail
9 16 (2.14%) Influencing Skills
9 16 (2.14%) Telecoms
10 14 (1.87%) Documentation Skills
11 13 (1.74%) Presentation Skills
12 11 (1.47%) Police
13 10 (1.34%) Inclusion and Diversity
14 9 (1.20%) Military
15 8 (1.07%) Fire and Rescue
15 8 (1.07%) Investment Banking
16 7 (0.93%) Billing
16 7 (0.93%) Law
Job Titles
1 114 (15.22%) Service Manager
2 107 (14.29%) Analyst
3 87 (11.62%) Delivery Manager
4 69 (9.21%) Service Delivery Manager
5 60 (8.01%) Senior
6 52 (6.94%) Architect
6 52 (6.94%) Lead
7 43 (5.74%) IT Manager
8 26 (3.47%) Consultant
9 25 (3.34%) IT Support
9 25 (3.34%) Project Manager
10 24 (3.20%) Developer
11 23 (3.07%) Administrator
12 20 (2.67%) Support Engineer
13 19 (2.54%) IT Services Manager
13 19 (2.54%) Senior Manager
13 19 (2.54%) Service Analyst
14 18 (2.40%) IT Analyst
15 17 (2.27%) 2nd Line Support
15 17 (2.27%) Support Analyst
Libraries, Frameworks & Software Standards
1 25 (3.34%) REST
2 13 (1.74%) Oracle Fusion
3 12 (1.60%) CSS
4 11 (1.47%) AngularJS
5 9 (1.20%) Middleware
6 8 (1.07%) SOAP
6 8 (1.07%) XML
7 7 (0.93%) HTML
7 7 (0.93%) Spring
8 6 (0.80%) .NET
8 6 (0.80%) Web Services
9 4 (0.53%) Bootstrap
9 4 (0.53%) J2EE
9 4 (0.53%) jQuery
9 4 (0.53%) Kafka
9 4 (0.53%) Microsoft Graph
9 4 (0.53%) Sass
9 4 (0.53%) Spring MVC
10 3 (0.40%) Node.js
10 3 (0.40%) Spring Boot
Miscellaneous
1 54 (7.21%) Onboarding
2 25 (3.34%) Product Ownership
3 21 (2.80%) CMDB
4 20 (2.67%) Management Information System
5 19 (2.54%) Self-Motivation
6 14 (1.87%) Data Centre
7 12 (1.60%) Cloud Native
7 12 (1.60%) Enterprise Software
7 12 (1.60%) Virtual Team
8 11 (1.47%) Analytical Mindset
9 10 (1.34%) Driving Licence
10 9 (1.20%) Data Protection Act
10 9 (1.20%) Legacy Systems
10 9 (1.20%) Public Cloud
10 9 (1.20%) Security Posture
11 8 (1.07%) NHS
12 7 (0.93%) Hybrid Cloud
12 7 (0.93%) PKI
12 7 (0.93%) Private Cloud
12 7 (0.93%) Smartphone
Operating Systems
1 97 (12.95%) Windows
2 27 (3.60%) Linux
3 20 (2.67%) Windows 10
3 20 (2.67%) Windows Server
4 18 (2.40%) Android
5 13 (1.74%) Unix
6 12 (1.60%) Apple iOS
7 8 (1.07%) Mac OS
8 4 (0.53%) Red Hat Enterprise Linux
9 2 (0.27%) VMS
9 2 (0.27%) Windows Server 2016
9 2 (0.27%) Windows Server 2019
10 1 (0.13%) CentOS
10 1 (0.13%) Data ONTAP
10 1 (0.13%) Oracle Linux
10 1 (0.13%) Rocky
10 1 (0.13%) Solaris
10 1 (0.13%) Windows Server 2012
Processes & Methodologies
1 232 (30.97%) ITIL
2 186 (24.83%) Continuous Improvement
3 161 (21.50%) Service Management
4 158 (21.09%) Problem-Solving
5 155 (20.69%) Agile
6 153 (20.43%) ITSM
6 153 (20.43%) Stakeholder Management
7 90 (12.02%) Stakeholder Engagement
8 85 (11.35%) Change Management
9 68 (9.08%) Roadmaps
10 63 (8.41%) Project Management
11 62 (8.28%) Incident Management
12 61 (8.14%) Decision-Making
13 59 (7.88%) Customer Service
13 59 (7.88%) Project Delivery
14 54 (7.21%) Service Design
15 49 (6.54%) DevOps
15 49 (6.54%) Migration
16 46 (6.14%) Problem Management
16 46 (6.14%) Process Improvement
Programming Languages
1 38 (5.07%) SQL
2 27 (3.60%) JavaScript
3 26 (3.47%) PowerShell
4 25 (3.34%) Java
5 22 (2.94%) Python
6 6 (0.80%) C#
7 5 (0.67%) Kotlin
8 4 (0.53%) TypeScript
9 3 (0.40%) Bash
9 3 (0.40%) Bicep
9 3 (0.40%) Groovy
9 3 (0.40%) Shell Script
10 2 (0.27%) C++
10 2 (0.27%) Go
10 2 (0.27%) T-SQL
11 1 (0.13%) ABAP
11 1 (0.13%) Apex Code
11 1 (0.13%) Scala
11 1 (0.13%) VB.NET
11 1 (0.13%) VBA
Qualifications
1 211 (28.17%) Security Cleared
2 155 (20.69%) SC Cleared
3 48 (6.41%) DV Cleared
4 47 (6.28%) Degree
5 27 (3.60%) ITIL Certification
6 22 (2.94%) PMP
7 17 (2.27%) PMI Certification
8 12 (1.60%) Microsoft Certification
9 11 (1.47%) Azure Certification
9 11 (1.47%) DBS Check
9 11 (1.47%) ITIL Foundation Certificate
10 9 (1.20%) Master's Degree
11 8 (1.07%) BPSS Clearance
11 8 (1.07%) CISSP
12 7 (0.93%) Computer Science Degree
12 7 (0.93%) ISTQB
13 6 (0.80%) CISA
14 5 (0.67%) NVQ Level 3
15 4 (0.53%) Cisco Certification
15 4 (0.53%) MCSA
Quality Assurance & Compliance
1 65 (8.68%) SLA
2 23 (3.07%) Data Quality
2 23 (3.07%) GDPR
3 18 (2.40%) QA
4 15 (2.00%) Accessibility
5 11 (1.47%) GRC
5 11 (1.47%) ISO/IEC 27001
6 10 (1.34%) ISO/IEC 20000
6 10 (1.34%) NCSC
6 10 (1.34%) PMO
7 6 (0.80%) Cyber Essentials
8 5 (0.67%) Actionable Recommendations
8 5 (0.67%) WCAG
9 4 (0.53%) COBIT
9 4 (0.53%) NIST
9 4 (0.53%) PCI DSS
9 4 (0.53%) Sarbanes-Oxley
10 3 (0.40%) Government Security Classifications
11 1 (0.13%) NIST 800
11 1 (0.13%) P3O
System Software
1 46 (6.14%) Active Directory
2 16 (2.14%) VMware Infrastructure
3 7 (0.93%) Docker
3 7 (0.93%) Hyper-V
4 6 (0.80%) VMware NSX
5 4 (0.53%) vSphere
6 2 (0.27%) Virtual Machines
7 1 (0.13%) Microsoft Virtual Server
7 1 (0.13%) NFS
7 1 (0.13%) Slurm Workload Manager
7 1 (0.13%) UAG
7 1 (0.13%) Virtual Desktop
7 1 (0.13%) Virtual Servers
7 1 (0.13%) VMware ESXi
7 1 (0.13%) XenDesktop
Systems Management
1 24 (3.20%) Microsoft Intune
2 15 (2.00%) Kubernetes
3 13 (1.74%) SCCM
4 10 (1.34%) Terraform
5 7 (0.93%) Ansible
6 6 (0.80%) Grafana
7 5 (0.67%) WSUS
8 4 (0.53%) Single Sign-On
9 3 (0.40%) HP ALM
9 3 (0.40%) SCOM
9 3 (0.40%) SCSM
10 2 (0.27%) Amdocs OSS
10 2 (0.27%) FortiGate
10 2 (0.27%) Nagios
10 2 (0.27%) Prometheus
11 1 (0.13%) Jamf Pro
11 1 (0.13%) SnapMirror
11 1 (0.13%) SnapVault
11 1 (0.13%) vCenter Server
11 1 (0.13%) WMI
Vendors
1 128 (17.09%) Microsoft
2 125 (16.69%) ServiceNow
3 38 (5.07%) SAP
4 31 (4.14%) Oracle
5 28 (3.74%) VMware
6 22 (2.94%) Remedy
7 20 (2.67%) Salesforce
8 13 (1.74%) Cisco
9 11 (1.47%) Google
9 11 (1.47%) Zscaler
10 10 (1.34%) Workday
11 9 (1.20%) Adobe
11 9 (1.20%) Citrix
12 8 (1.07%) ConnectWise
12 8 (1.07%) HP
12 8 (1.07%) Splunk
13 7 (0.93%) Apple
13 7 (0.93%) Bloomberg
13 7 (0.93%) BMC
13 7 (0.93%) Veeam
576 Service Delivery jobs in England