Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 15 May 2026, with comparisons to the same periods in the previous two years.

 6 months to
15 May 2026		 Same period 2025 Same period 2024
Rank 142 103 107
Rank change year-on-year -39 +4 +10
Contract jobs citing Service Delivery 758 593 775
As % of all contract jobs in England 1.86% 2.45% 2.13%
As % of the Processes & Methodologies category 2.20% 2.69% 2.46%
Number of daily rates quoted 465 360 468
10th Percentile £241 £208 £200
25th Percentile £412 £354 £313
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -9.52%
75th Percentile £600 £575 £582
90th Percentile £700 £660 £688
UK median daily rate £500 £450 £468
% change year-on-year +11.11% -3.74% -10.95%
Number of hourly rates quoted 88 78 101
10th Percentile £14.78 £12.76 £14.00
25th Percentile £16.35 £14.84 £14.16
Median hourly rate £17.54 £16.23 £14.84
Median % change year-on-year +8.06% +9.37% -36.17%
75th Percentile £22.00 £23.01 £16.85
90th Percentile £73.78 £28.74 £26.73
UK median hourly rate £17.72 £16.23 £14.84
% change year-on-year +9.18% +9.37% -36.17%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 34,498 22,079 31,531
As % of all contract IT jobs advertised in England 84.70% 91.24% 86.47%
Number of daily rates quoted 22,001 14,439 20,650
10th Percentile £320 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £513 £525 £525
Median % change year-on-year -2.38% - -4.55%
75th Percentile £619 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £505 £515 £525
% change year-on-year -1.94% -1.90% -4.55%
Number of hourly rates quoted 2,129 933 2,247
10th Percentile £15.34 £14.44 £12.90
25th Percentile £20.38 £18.50 £16.00
Median hourly rate £47.00 £29.07 £36.50
Median % change year-on-year +61.68% -20.36% -2.67%
75th Percentile £67.84 £63.00 £60.00
90th Percentile £80.01 £75.00 £72.50
UK median hourly rate £42.50 £28.75 £36.50
% change year-on-year +47.83% -21.23% +0.29%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 15 May 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 15 May 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 15 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London 0 298 £525 +3.70% 176
South East -6 170 £500 +11.11% 159
North of England -59 93 £450 +12.15% 114
Midlands -29 86 £500 +17.65% 83
South West -22 70 £475 +28.38% 50
East Midlands -6 44 £500 +53.85% 32
Yorkshire -44 42 £450 +12.50% 36
North West -46 42 £350 -17.65% 66
West Midlands -47 42 £550 +22.22% 51
East of England -58 34 £425 +117.95% 58
North East -15 11 £450 -43.75% 14
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 25 (3.30%) SharePoint
2 23 (3.03%) Confluence
3 19 (2.51%) Microsoft Exchange
4 6 (0.79%) OpenStack
5 4 (0.53%) Adobe Experience Manager
6 2 (0.26%) Apache Spark
6 2 (0.26%) SAS
7 1 (0.13%) LiveCycle
7 1 (0.13%) nginx
7 1 (0.13%) SharePoint 2013
Applications
1 36 (4.75%) Microsoft Excel
2 25 (3.30%) Microsoft Office
3 16 (2.11%) Microsoft PowerPoint
4 6 (0.79%) MS Visio
5 4 (0.53%) Acrobat
5 4 (0.53%) Microsoft Project
6 3 (0.40%) Chatbot
6 3 (0.40%) Spreadsheet
7 1 (0.13%) Adobe After Effects
7 1 (0.13%) Adobe XD
7 1 (0.13%) InVision
7 1 (0.13%) Sketch
7 1 (0.13%) Trello
Business Applications
1 19 (2.51%) Remedy ITSM
2 10 (1.32%) SAP S/4HANA
3 7 (0.92%) Dynamics CRM
4 6 (0.79%) SAP IS-U
5 5 (0.66%) ContrOCC
5 5 (0.66%) Maximo
6 4 (0.53%) NEC Housing
7 2 (0.26%) NetSuite
7 2 (0.26%) Oracle Applications
7 2 (0.26%) SAP PS
7 2 (0.26%) Sparx Enterprise Architect
8 1 (0.13%) Alphatax
8 1 (0.13%) assyst
8 1 (0.13%) Dynamics GP
8 1 (0.13%) Salesforce CRM
8 1 (0.13%) SAP ERP
8 1 (0.13%) SAP HCM
8 1 (0.13%) SAP Payroll
8 1 (0.13%) SystmOne
8 1 (0.13%) Unit4 Business World
Cloud Services
1 106 (13.98%) Azure
2 91 (12.01%) Microsoft 365
3 63 (8.31%) AWS
4 49 (6.46%) Power Platform
5 28 (3.69%) Entra ID
5 28 (3.69%) SaaS
6 24 (3.17%) GCP
7 20 (2.64%) SuccessFactors
8 14 (1.85%) Azure DevOps
9 12 (1.58%) PaaS
9 12 (1.58%) Power Automate
10 9 (1.19%) Google Workspace
10 9 (1.19%) Virtual Private Cloud
11 8 (1.06%) Dynamics 365
11 8 (1.06%) IaaS
11 8 (1.06%) OCI
12 7 (0.92%) Microsoft Copilot
12 7 (0.92%) PowerApps
13 6 (0.79%) GitHub
14 5 (0.66%) OneDrive
Communications & Networking
1 25 (3.30%) Firewall
2 23 (3.03%) VPN
3 20 (2.64%) WAN
4 16 (2.11%) TCP/IP
5 14 (1.85%) DNS
6 12 (1.58%) LAN
6 12 (1.58%) SD-WAN
7 11 (1.45%) DHCP
8 8 (1.06%) ATM
8 8 (1.06%) Diameter Protocol
8 8 (1.06%) Internet
8 8 (1.06%) MPLS
8 8 (1.06%) VoLTE
8 8 (1.06%) VoWiFi
8 8 (1.06%) Wi-Fi
9 7 (0.92%) Network Security
9 7 (0.92%) Radio Access Network
10 6 (0.79%) LTE
10 6 (0.79%) Wireless
10 6 (0.79%) Wireshark
Database & Business Intelligence
1 34 (4.49%) Power BI
2 16 (2.11%) SQL Server
3 10 (1.32%) MySQL
4 8 (1.06%) Tableau
5 5 (0.66%) Data Warehouse
5 5 (0.66%) MongoDB
5 5 (0.66%) PostgreSQL
5 5 (0.66%) Relational Database
6 4 (0.53%) Data Mining
6 4 (0.53%) NoSQL
6 4 (0.53%) Oracle Database
7 3 (0.40%) Metadata
7 3 (0.40%) Oracle Reports
7 3 (0.40%) SQL Server Integration Services
8 2 (0.26%) Amazon Athena
8 2 (0.26%) Apache Cassandra
8 2 (0.26%) DTS
8 2 (0.26%) SQL Server Analysis Services
8 2 (0.26%) SQL Server Reporting Services
8 2 (0.26%) TimescaleDB
Development Applications
1 51 (6.73%) JIRA
2 11 (1.45%) Git
3 7 (0.92%) GitLab
4 5 (0.66%) Maven
5 4 (0.53%) Jenkins
5 4 (0.53%) ScriptRunner
6 3 (0.40%) TestRail
7 2 (0.26%) CircleCI
7 2 (0.26%) Cypress.io
7 2 (0.26%) Eclipse
7 2 (0.26%) Robot Framework
7 2 (0.26%) Selenium
8 1 (0.13%) Axure RP
8 1 (0.13%) Cucumber
8 1 (0.13%) gulp
8 1 (0.13%) MSI
8 1 (0.13%) Postman
8 1 (0.13%) SonarQube
8 1 (0.13%) SQL Server Management Studio (SSMS)
8 1 (0.13%) Yeoman
General
1 269 (35.49%) Social Skills
2 128 (16.89%) Finance
3 117 (15.44%) Public Sector
4 110 (14.51%) Analytical Skills
5 38 (5.01%) Local Government
6 30 (3.96%) Organisational Skills
7 24 (3.17%) Banking
7 24 (3.17%) Legal
8 22 (2.90%) Retail
9 17 (2.24%) Telecoms
10 15 (1.98%) Documentation Skills
10 15 (1.98%) Influencing Skills
11 13 (1.72%) Presentation Skills
12 11 (1.45%) Police
13 10 (1.32%) Inclusion and Diversity
14 9 (1.19%) Military
15 8 (1.06%) Fire and Rescue
15 8 (1.06%) Investment Banking
16 6 (0.79%) Billing
16 6 (0.79%) Marketing
Job Titles
1 117 (15.44%) Service Manager
2 107 (14.12%) Analyst
3 89 (11.74%) Delivery Manager
4 71 (9.37%) Service Delivery Manager
5 61 (8.05%) Senior
6 53 (6.99%) Architect
7 51 (6.73%) Lead
8 41 (5.41%) IT Manager
9 28 (3.69%) IT Support
10 27 (3.56%) Consultant
11 26 (3.43%) Developer
12 24 (3.17%) Project Manager
13 23 (3.03%) Administrator
14 21 (2.77%) Support Engineer
15 20 (2.64%) Service Analyst
16 19 (2.51%) IT Analyst
16 19 (2.51%) IT Services Manager
16 19 (2.51%) Senior Manager
17 17 (2.24%) Business Analyst
17 17 (2.24%) Support Analyst
Libraries, Frameworks & Software Standards
1 27 (3.56%) REST
2 13 (1.72%) Oracle Fusion
3 12 (1.58%) CSS
4 11 (1.45%) AngularJS
5 10 (1.32%) SOAP
6 9 (1.19%) Middleware
7 8 (1.06%) XML
8 7 (0.92%) HTML
8 7 (0.92%) Spring
9 6 (0.79%) .NET
9 6 (0.79%) Web Services
10 4 (0.53%) Bootstrap
10 4 (0.53%) J2EE
10 4 (0.53%) jQuery
10 4 (0.53%) Kafka
10 4 (0.53%) Microsoft Graph
10 4 (0.53%) Sass
10 4 (0.53%) Spring MVC
11 3 (0.40%) React
11 3 (0.40%) Spring Boot
Miscellaneous
1 54 (7.12%) Onboarding
2 24 (3.17%) Product Ownership
3 21 (2.77%) CMDB
4 20 (2.64%) Management Information System
4 20 (2.64%) Self-Motivation
5 14 (1.85%) Virtual Team
6 13 (1.72%) Cloud Native
6 13 (1.72%) Data Centre
7 12 (1.58%) Enterprise Software
8 11 (1.45%) Analytical Mindset
9 10 (1.32%) Driving Licence
10 9 (1.19%) Data Protection Act
10 9 (1.19%) Legacy Systems
10 9 (1.19%) Public Cloud
10 9 (1.19%) Security Posture
11 8 (1.06%) NHS
12 7 (0.92%) PKI
12 7 (0.92%) Private Cloud
12 7 (0.92%) Smartphone
13 6 (0.79%) Data Structures
Operating Systems
1 100 (13.19%) Windows
2 28 (3.69%) Linux
3 22 (2.90%) Windows 10
4 20 (2.64%) Android
4 20 (2.64%) Windows Server
5 14 (1.85%) Apple iOS
5 14 (1.85%) Unix
6 9 (1.19%) Mac OS
7 4 (0.53%) Red Hat Enterprise Linux
8 2 (0.26%) VMS
8 2 (0.26%) Windows Server 2016
8 2 (0.26%) Windows Server 2019
9 1 (0.13%) CentOS
9 1 (0.13%) Data ONTAP
9 1 (0.13%) Oracle Linux
9 1 (0.13%) Rocky
9 1 (0.13%) Solaris
9 1 (0.13%) Windows Server 2012
Processes & Methodologies
1 235 (31.00%) ITIL
2 182 (24.01%) Continuous Improvement
3 162 (21.37%) Service Management
4 160 (21.11%) Problem-Solving
5 156 (20.58%) Agile
6 155 (20.45%) Stakeholder Management
7 154 (20.32%) ITSM
8 86 (11.35%) Change Management
9 84 (11.08%) Stakeholder Engagement
10 68 (8.97%) Roadmaps
11 63 (8.31%) Incident Management
12 62 (8.18%) Customer Service
13 61 (8.05%) Decision-Making
13 61 (8.05%) Project Management
14 58 (7.65%) Project Delivery
15 52 (6.86%) Service Design
16 50 (6.60%) Migration
17 49 (6.46%) DevOps
18 47 (6.20%) Problem Management
19 46 (6.07%) Workflow
Programming Languages
1 38 (5.01%) SQL
2 31 (4.09%) JavaScript
3 26 (3.43%) PowerShell
4 25 (3.30%) Java
5 24 (3.17%) Python
6 7 (0.92%) C#
7 5 (0.66%) Kotlin
8 4 (0.53%) TypeScript
9 3 (0.40%) Bash
9 3 (0.40%) Bicep
9 3 (0.40%) Groovy
9 3 (0.40%) Shell Script
10 2 (0.26%) ABAP
10 2 (0.26%) C++
10 2 (0.26%) Go
10 2 (0.26%) T-SQL
11 1 (0.13%) Apex Code
11 1 (0.13%) Scala
11 1 (0.13%) VB.NET
11 1 (0.13%) VBA
Qualifications
1 216 (28.50%) Security Cleared
2 158 (20.84%) SC Cleared
3 50 (6.60%) DV Cleared
4 48 (6.33%) Degree
5 27 (3.56%) ITIL Certification
6 22 (2.90%) PMP
7 18 (2.37%) PMI Certification
8 12 (1.58%) DBS Check
8 12 (1.58%) Microsoft Certification
9 11 (1.45%) Azure Certification
9 11 (1.45%) ITIL Foundation Certificate
10 10 (1.32%) CISSP
10 10 (1.32%) Master's Degree
11 9 (1.19%) BPSS Clearance
12 8 (1.06%) Computer Science Degree
13 7 (0.92%) CISA
13 7 (0.92%) ISTQB
14 6 (0.79%) AWS Certification
15 5 (0.66%) OSCP
15 5 (0.66%) SANS
Quality Assurance & Compliance
1 66 (8.71%) SLA
2 23 (3.03%) Data Quality
3 22 (2.90%) GDPR
4 18 (2.37%) QA
5 14 (1.85%) Accessibility
6 13 (1.72%) GRC
7 11 (1.45%) ISO/IEC 27001
8 10 (1.32%) ISO/IEC 20000
8 10 (1.32%) NCSC
8 10 (1.32%) PMO
9 6 (0.79%) Actionable Recommendations
9 6 (0.79%) Cyber Essentials
10 5 (0.66%) NIST
10 5 (0.66%) WCAG
11 4 (0.53%) COBIT
11 4 (0.53%) PCI DSS
11 4 (0.53%) Sarbanes-Oxley
12 3 (0.40%) Government Security Classifications
13 2 (0.26%) NIST 800
14 1 (0.13%) ISO 22301
System Software
1 46 (6.07%) Active Directory
2 16 (2.11%) VMware Infrastructure
3 7 (0.92%) Docker
3 7 (0.92%) Hyper-V
4 4 (0.53%) VMware NSX
4 4 (0.53%) vSphere
5 2 (0.26%) Virtual Machines
6 1 (0.13%) Microsoft Virtual Server
6 1 (0.13%) NFS
6 1 (0.13%) Slurm Workload Manager
6 1 (0.13%) UAG
6 1 (0.13%) Virtual Desktop
6 1 (0.13%) Virtual Servers
6 1 (0.13%) VMware ESXi
6 1 (0.13%) XenDesktop
Systems Management
1 26 (3.43%) Microsoft Intune
2 16 (2.11%) Kubernetes
3 14 (1.85%) SCCM
4 11 (1.45%) Terraform
5 8 (1.06%) Ansible
6 6 (0.79%) Grafana
7 5 (0.66%) WSUS
8 3 (0.40%) HP ALM
8 3 (0.40%) SCOM
8 3 (0.40%) SCSM
9 2 (0.26%) Amdocs OSS
9 2 (0.26%) FortiGate
9 2 (0.26%) Nagios
9 2 (0.26%) Prometheus
9 2 (0.26%) Single Sign-On
10 1 (0.13%) Jamf Pro
10 1 (0.13%) SnapMirror
10 1 (0.13%) SnapVault
10 1 (0.13%) vCenter Server
10 1 (0.13%) WMI
Vendors
1 131 (17.28%) Microsoft
2 126 (16.62%) ServiceNow
3 38 (5.01%) SAP
4 32 (4.22%) Oracle
5 26 (3.43%) VMware
6 21 (2.77%) Remedy
7 20 (2.64%) Salesforce
8 14 (1.85%) Cisco
9 10 (1.32%) Google
9 10 (1.32%) Workday
10 9 (1.19%) Adobe
10 9 (1.19%) Citrix
10 9 (1.19%) HP
10 9 (1.19%) Splunk
10 9 (1.19%) Zscaler
11 8 (1.06%) BT
11 8 (1.06%) ConnectWise
12 7 (0.92%) Apple
12 7 (0.92%) Bloomberg
12 7 (0.92%) Ericsson
604 Service Delivery jobs in England