Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 15 August 2026, with comparisons to the same periods in the previous two years.

6 months to
15 Aug 2026
Same period 2025 Same period 2024
Rank 116 96 128
Rank change year-on-year -20 +32 +2
Contract jobs citing Service Delivery 1,014 712 611
As % of all contract jobs in England 2.21% 2.57% 1.84%
As % of the Processes & Methodologies category 2.60% 2.83% 2.14%
Number of daily rates quoted 629 399 363
10th Percentile £225 £185 £206
25th Percentile £408 £348 £350
Median daily rate (50th Percentile) £505 £450 £500
Median % change year-on-year +12.22% -10.00% -2.63%
75th Percentile £600 £575 £588
90th Percentile £700 £675 £688
UK median daily rate £500 £450 £490
% change year-on-year +11.11% -8.16% -5.77%
Number of hourly rates quoted 116 106 108
10th Percentile £13.95 £13.25 £14.16
25th Percentile £16.35 £14.84 £14.84
Median hourly rate £17.87 £17.30 £16.23
Median % change year-on-year +3.29% +6.59% -9.83%
75th Percentile £22.03 £23.01 £16.85
90th Percentile £74.63 £30.57 £20.33
UK median hourly rate £17.87 £17.30 £16.23
% change year-on-year +3.29% +6.59% -9.83%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,995 25,146 28,578
As % of all contract IT jobs advertised in England 85.11% 90.84% 85.92%
Number of daily rates quoted 24,229 16,020 18,598
10th Percentile £325 £300 £313
25th Percentile £425 £404 £425
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £625 £629 £650
90th Percentile £738 £738 £755
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -3.67%
Number of hourly rates quoted 2,544 1,434 1,645
10th Percentile £14.45 £14.20 £14.16
25th Percentile £19.33 £17.87 £18.35
Median hourly rate £43.96 £25.15 £43.00
Median % change year-on-year +74.79% -41.51% +3.61%
75th Percentile £68.60 £50.38 £65.00
90th Percentile £82.25 £70.00 £75.00
UK median hourly rate £42.00 £25.15 £41.50
% change year-on-year +67.00% -39.40% -1.19%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 15 August 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 15 August 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 15 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +11 385 £525 +5.00% 718
South East +20 277 £525 +16.67% 279
North of England -66 119 £500 +23.92% 213
South West -29 95 £500 +34.05% 118
Midlands -43 84 £481 +15.69% 147
North West -67 56 £525 +16.67% 129
Yorkshire -37 49 £500 +25.00% 60
West Midlands -47 47 £486 +20.62% 89
East of England -32 45 £450 +100.00% 83
East Midlands -10 37 £450 +4.90% 60
North East -35 16 £400 - 25
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 52 (5.13%) SharePoint
2 28 (2.76%) Microsoft Exchange
3 25 (2.47%) Confluence
4 6 (0.59%) OpenStack
5 3 (0.30%) Adobe Experience Manager
6 2 (0.20%) Apache Spark
7 1 (0.099%) Apache
7 1 (0.099%) Documentum
7 1 (0.099%) Exchange Server 2013
7 1 (0.099%) JBoss
7 1 (0.099%) NetWeaver
7 1 (0.099%) SAS
7 1 (0.099%) SharePoint Server
Applications
1 48 (4.73%) Microsoft Excel
2 44 (4.34%) Microsoft Office
3 21 (2.07%) Microsoft PowerPoint
4 7 (0.69%) Microsoft Project
5 5 (0.49%) MS Visio
6 4 (0.39%) Spreadsheet
7 1 (0.099%) Chatbot
7 1 (0.099%) LaTeX
7 1 (0.099%) Maple
Business Applications
1 22 (2.17%) Remedy ITSM
2 10 (0.99%) ContrOCC
3 7 (0.69%) Dynamics CRM
4 6 (0.59%) SAP S/4HANA
5 5 (0.49%) NEC Housing
5 5 (0.49%) Oracle Applications
6 4 (0.39%) Oracle ERP
7 2 (0.20%) Loan IQ
7 2 (0.20%) Primavera
7 2 (0.20%) SAP HCM
7 2 (0.20%) SAP PS
7 2 (0.20%) Sparx Enterprise Architect
8 1 (0.099%) Alphatax
8 1 (0.099%) Dynamics GP
8 1 (0.099%) Maximo
8 1 (0.099%) Salesforce CRM
8 1 (0.099%) SAP Payroll
8 1 (0.099%) SAP PM
8 1 (0.099%) SystmOne
Cloud Services
1 134 (13.21%) Azure
2 132 (13.02%) Microsoft 365
3 70 (6.90%) AWS
4 66 (6.51%) Entra ID
5 50 (4.93%) Power Platform
6 28 (2.76%) SaaS
7 26 (2.56%) Azure DevOps
8 23 (2.27%) GCP
9 22 (2.17%) SuccessFactors
10 17 (1.68%) PaaS
11 16 (1.58%) IaaS
11 16 (1.58%) OCI
12 13 (1.28%) Serverless
13 12 (1.18%) Microsoft Purview
14 11 (1.08%) GitHub
14 11 (1.08%) Microsoft Copilot
14 11 (1.08%) OneDrive
15 9 (0.89%) Dynamics 365
16 8 (0.79%) Power Automate
16 8 (0.79%) PowerApps
Communications & Networking
1 38 (3.75%) VPN
2 36 (3.55%) Firewall
3 31 (3.06%) DNS
4 24 (2.37%) WAN
5 22 (2.17%) Network Security
6 20 (1.97%) LAN
7 17 (1.68%) DHCP
8 14 (1.38%) 5G
8 14 (1.38%) Diameter Protocol
8 14 (1.38%) Wi-Fi
9 13 (1.28%) TCP/IP
9 13 (1.28%) Wireless
10 12 (1.18%) SD-WAN
11 11 (1.08%) MPLS
12 10 (0.99%) VLAN
13 9 (0.89%) DMZ
13 9 (0.89%) Internet
13 9 (0.89%) SAN
14 8 (0.79%) ATM
14 8 (0.79%) VoLTE
Database & Business Intelligence
1 38 (3.75%) Power BI
2 18 (1.78%) SQL Server
3 16 (1.58%) MySQL
4 6 (0.59%) MongoDB
4 6 (0.59%) Oracle Reports
4 6 (0.59%) Tableau
5 4 (0.39%) Metadata
5 4 (0.39%) NoSQL
6 3 (0.30%) Amazon Redshift
6 3 (0.30%) Data Mining
6 3 (0.30%) Data Warehouse
6 3 (0.30%) DocumentDB
6 3 (0.30%) GIS
6 3 (0.30%) Oracle BI Publisher
6 3 (0.30%) Pentaho
6 3 (0.30%) PostgreSQL
7 2 (0.20%) Azure SQL Database
7 2 (0.20%) Flink
7 2 (0.20%) InfluxDB
7 2 (0.20%) Oracle Database
Development Applications
1 56 (5.52%) JIRA
2 14 (1.38%) Git
3 13 (1.28%) GitLab
4 5 (0.49%) Jenkins
5 4 (0.39%) Chocolatey
5 4 (0.39%) ScriptRunner
6 3 (0.30%) Eclipse
6 3 (0.30%) Maven
7 2 (0.20%) Robot Framework
8 1 (0.099%) Atlassian Bamboo
8 1 (0.099%) Bitbucket
8 1 (0.099%) MSI
8 1 (0.099%) Snyk
8 1 (0.099%) SonarQube
8 1 (0.099%) SQL Server Management Studio (SSMS)
General
1 381 (37.57%) Social Skills
2 197 (19.43%) Public Sector
3 181 (17.85%) Analytical Skills
4 164 (16.17%) Finance
5 68 (6.71%) Local Government
6 67 (6.61%) Organisational Skills
7 38 (3.75%) Telecoms
8 37 (3.65%) Influencing Skills
9 29 (2.86%) Banking
10 28 (2.76%) Military
10 28 (2.76%) Retail
11 24 (2.37%) Legal
12 23 (2.27%) Inclusion and Diversity
13 18 (1.78%) Documentation Skills
14 10 (0.99%) Law
15 8 (0.79%) Front Office
15 8 (0.79%) Investment Banking
15 8 (0.79%) Presentation Skills
16 6 (0.59%) Billing
16 6 (0.59%) Police
Job Titles
1 123 (12.13%) Service Manager
2 116 (11.44%) Analyst
3 95 (9.37%) Delivery Manager
4 81 (7.99%) Lead
4 81 (7.99%) Senior
5 72 (7.10%) Service Delivery Manager
6 56 (5.52%) Architect
7 53 (5.23%) IT Manager
8 52 (5.13%) Support Engineer
9 40 (3.94%) IT Support
10 37 (3.65%) Developer
10 37 (3.65%) Service Analyst
11 31 (3.06%) Consultant
12 28 (2.76%) Infrastructure Engineer
12 28 (2.76%) IT Engineer
12 28 (2.76%) Project Manager
13 27 (2.66%) Administrator
14 25 (2.47%) Change Manager
15 24 (2.37%) IT Analyst
15 24 (2.37%) Transition Manager
Libraries, Frameworks & Software Standards
1 39 (3.85%) REST
2 14 (1.38%) SOAP
3 12 (1.18%) AngularJS
3 12 (1.18%) Oracle Fusion
4 8 (0.79%) CSS
4 8 (0.79%) Web Services
5 6 (0.59%) Handlebars
5 6 (0.59%) Kafka
5 6 (0.59%) Node.js
5 6 (0.59%) XML
6 5 (0.49%) Elastic Stack
6 5 (0.49%) Express.js
6 5 (0.49%) Jest
6 5 (0.49%) Middleware
6 5 (0.49%) OAuth
7 4 (0.39%) HTML
7 4 (0.39%) Jakarta EE
7 4 (0.39%) Microsoft Graph
7 4 (0.39%) Spring
8 3 (0.30%) Spring MVC
Miscellaneous
1 101 (9.96%) Onboarding
2 37 (3.65%) Product Ownership
3 31 (3.06%) Management Information System
4 24 (2.37%) CMDB
5 21 (2.07%) Cloud Native
5 21 (2.07%) Self-Motivation
6 20 (1.97%) Security Posture
7 18 (1.78%) Enterprise Software
8 17 (1.68%) Data Protection Act
9 15 (1.48%) Operational Technology
9 15 (1.48%) Virtual Team
10 14 (1.38%) Analytical Mindset
10 14 (1.38%) Data Centre
11 13 (1.28%) Video Conferencing
12 10 (0.99%) Cyber Threat
12 10 (0.99%) NHS
13 9 (0.89%) Cloud Security Posture
13 9 (0.89%) Driving Licence
13 9 (0.89%) Hybrid Cloud
14 8 (0.79%) Legacy Systems
Operating Systems
1 157 (15.48%) Windows
2 36 (3.55%) Linux
3 32 (3.16%) Windows Server
4 31 (3.06%) Windows 10
5 23 (2.27%) Android
6 22 (2.17%) Mac OS
7 14 (1.38%) Apple iOS
8 12 (1.18%) Unix
9 10 (0.99%) Windows Server 2019
10 6 (0.59%) Red Hat Enterprise Linux
11 2 (0.20%) Solaris
11 2 (0.20%) VMS
12 1 (0.099%) AIX
12 1 (0.099%) OpenVMS
12 1 (0.099%) Oracle Linux
12 1 (0.099%) SUSE
12 1 (0.099%) Windows 7
12 1 (0.099%) Windows Server 2008
12 1 (0.099%) Windows Server 2012
12 1 (0.099%) Windows Server 2016
Processes & Methodologies
1 335 (33.04%) ITIL
2 309 (30.47%) Continuous Improvement
3 287 (28.30%) Service Management
4 255 (25.15%) ITSM
5 233 (22.98%) Problem-Solving
5 233 (22.98%) Stakeholder Management
6 217 (21.40%) Agile
7 145 (14.30%) Stakeholder Engagement
8 143 (14.10%) Change Management
9 93 (9.17%) Customer Service
10 92 (9.07%) Decision-Making
11 88 (8.68%) Roadmaps
12 80 (7.89%) Project Delivery
13 78 (7.69%) Cybersecurity
13 78 (7.69%) Incident Management
14 77 (7.59%) Project Management
15 74 (7.30%) DevOps
16 69 (6.80%) AI
16 69 (6.80%) Technical Leadership
17 64 (6.31%) Migration
Programming Languages
1 42 (4.14%) SQL
2 41 (4.04%) PowerShell
2 41 (4.04%) Python
3 32 (3.16%) JavaScript
4 17 (1.68%) Bash
5 15 (1.48%) Java
6 7 (0.69%) C#
7 6 (0.59%) TypeScript
8 5 (0.49%) Groovy
8 5 (0.49%) Kotlin
9 4 (0.39%) Perl
10 3 (0.30%) ABAP
10 3 (0.30%) Bicep
10 3 (0.30%) Scala
10 3 (0.30%) Shell Script
11 2 (0.20%) C++
11 2 (0.20%) R
12 1 (0.099%) ActionScript
12 1 (0.099%) PL/SQL
12 1 (0.099%) VBA
Qualifications
1 303 (29.88%) Security Cleared
2 196 (19.33%) SC Cleared
3 95 (9.37%) DV Cleared
4 66 (6.51%) Degree
5 36 (3.55%) PMP
6 33 (3.25%) PMI Certification
7 28 (2.76%) ITIL Certification
8 19 (1.87%) BPSS Clearance
9 17 (1.68%) Computer Science Degree
10 16 (1.58%) Azure Certification
10 16 (1.58%) ITIL Foundation Certificate
11 14 (1.38%) Microsoft Certification
12 13 (1.28%) CISSP
13 9 (0.89%) DBS Check
14 8 (0.79%) Master's Degree
15 7 (0.69%) Cisco Certification
15 7 (0.69%) Network+ Certification
16 6 (0.59%) AWS Certification
17 5 (0.49%) OSCP
17 5 (0.49%) SANS
Quality Assurance & Compliance
1 74 (7.30%) SLA
2 38 (3.75%) QA
3 35 (3.45%) Data Quality
4 28 (2.76%) ISO/IEC 27001
5 26 (2.56%) GDPR
5 26 (2.56%) GRC
6 24 (2.37%) Accessibility
7 22 (2.17%) PMO
8 18 (1.78%) ISO/IEC 20000
9 17 (1.68%) NIST
10 16 (1.58%) Cyber Essentials
11 15 (1.48%) NCSC
12 11 (1.08%) ISO 9001
13 8 (0.79%) Cyber Essentials PLUS
14 6 (0.59%) WCAG
15 5 (0.49%) Actionable Recommendations
15 5 (0.49%) PCI DSS
16 3 (0.30%) Government Security Classifications
16 3 (0.30%) Sarbanes-Oxley
17 2 (0.20%) NIST 800
System Software
1 90 (8.88%) Active Directory
2 36 (3.55%) VMware Infrastructure
3 12 (1.18%) VMware ESXi
4 11 (1.08%) Virtual Desktop
4 11 (1.08%) vSphere
5 9 (0.89%) Docker
5 9 (0.89%) Hyper-V
6 3 (0.30%) Virtual Machines
6 3 (0.30%) VMware NSX
7 2 (0.20%) OpenAM
8 1 (0.099%) ACF2
8 1 (0.099%) RACF
8 1 (0.099%) Slurm Workload Manager
8 1 (0.099%) UAG
8 1 (0.099%) XenDesktop
Systems Management
1 45 (4.44%) Microsoft Intune
2 27 (2.66%) SCCM
3 25 (2.47%) Terraform
4 21 (2.07%) Kubernetes
5 12 (1.18%) Ansible
6 11 (1.08%) vCenter Server
7 10 (0.99%) SCOM
8 7 (0.69%) Single Sign-On
8 7 (0.69%) WSUS
9 6 (0.59%) FortiGate
10 4 (0.39%) Jamf Pro
10 4 (0.39%) Nessus
11 3 (0.30%) Active Directory Federation Services
11 3 (0.30%) Grafana
11 3 (0.30%) NetBackup
11 3 (0.30%) Progress Chef
11 3 (0.30%) Prometheus
11 3 (0.30%) Puppet
11 3 (0.30%) SCSM
12 2 (0.20%) Istio
Vendors
1 202 (19.92%) Microsoft
2 196 (19.33%) ServiceNow
3 50 (4.93%) VMware
4 37 (3.65%) SAP
5 34 (3.35%) Oracle
6 24 (2.37%) Cisco
7 23 (2.27%) Remedy
8 15 (1.48%) Citrix
9 13 (1.28%) Google
9 13 (1.28%) SolarWinds
10 12 (1.18%) BMC
10 12 (1.18%) Dynatrace
11 10 (0.99%) Apple
11 10 (0.99%) Salesforce
11 10 (0.99%) Workday
11 10 (0.99%) Zscaler
12 9 (0.89%) BT
12 9 (0.89%) Ericsson
12 9 (0.89%) NEC
12 9 (0.89%) Nokia