Service Delivery Contract Job Trends in England

Service Delivery
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 1 August 2026, with comparisons to the same periods in the previous two years.

 6 months to
1 Aug 2026		 Same period 2025 Same period 2024
Rank 126 105 127
Rank change year-on-year -21 +22 +5
Contract jobs citing Service Delivery 979 693 646
As % of all contract jobs in England 2.15% 2.51% 1.91%
As % of the Processes & Methodologies category 2.52% 2.77% 2.23%
Number of daily rates quoted 620 393 378
10th Percentile £226 £185 £200
25th Percentile £413 £333 £350
Median daily rate (50th Percentile) £500 £450 £500
Median % change year-on-year +11.11% -10.00% -4.76%
75th Percentile £600 £575 £588
90th Percentile £676 £675 £679
UK median daily rate £500 £450 £488
% change year-on-year +11.11% -7.69% -7.14%
Number of hourly rates quoted 109 101 113
10th Percentile £13.98 £13.25 £14.16
25th Percentile £16.35 £14.84 £14.48
Median hourly rate £18.00 £17.30 £16.23
Median % change year-on-year +4.05% +6.59% -1.76%
75th Percentile £22.10 £23.01 £16.85
90th Percentile £77.90 £31.00 £21.70
UK median hourly rate £18.00 £17.30 £16.23
% change year-on-year +4.05% +6.59% -1.76%

All Process & Methodology Skills
England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,823 25,045 28,976
As % of all contract IT jobs advertised in England 85.31% 90.74% 85.84%
Number of daily rates quoted 24,257 16,045 18,963
10th Percentile £325 £300 £313
25th Percentile £425 £405 £419
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £625 £630 £650
90th Percentile £738 £738 £756
UK median daily rate £523 £500 £525
% change year-on-year +4.60% -4.76% -4.55%
Number of hourly rates quoted 2,475 1,380 1,752
10th Percentile £15.00 £14.20 £14.00
25th Percentile £20.75 £17.87 £17.80
Median hourly rate £45.00 £25.15 £42.03
Median % change year-on-year +78.93% -40.16% -1.11%
75th Percentile £68.75 £51.65 £65.00
90th Percentile £83.00 £70.16 £75.00
UK median hourly rate £43.96 £25.15 £40.00
% change year-on-year +74.79% -37.13% -5.88%

Service Delivery
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in England.

Service Delivery job vacancy trend in England

Service Delivery
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Delivery.

Contractor daily rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Delivery in England over the 6 months to 1 August 2026.

Daily rate histogram for Service Delivery in England

Service Delivery
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Delivery.

Contractor hourly rate distribution trend for jobs in England citing Service Delivery

Service Delivery
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Delivery in England over the 6 months to 1 August 2026.

Hourly rate histogram for Service Delivery in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 6 months to 1 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London +3 365 £515 +3.00% 349
South East +21 276 £525 +16.67% 194
North of England -69 113 £500 +23.92% 130
Midlands -38 88 £492 +22.31% 94
South West -23 84 £488 +31.76% 78
North West -69 50 £525 +15.07% 77
Yorkshire -30 49 £500 +47.71% 40
West Midlands -58 48 £496 +23.38% 53
East of England -33 46 £425 +88.89% 62
East Midlands -2 40 £450 +4.90% 41
North East -31 16 £400 - 13
Service Delivery
UK

Service Delivery
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 52 (5.31%) SharePoint
2 28 (2.86%) Microsoft Exchange
3 27 (2.76%) Confluence
4 6 (0.61%) OpenStack
5 4 (0.41%) Adobe Experience Manager
6 2 (0.20%) Apache Spark
6 2 (0.20%) SAS
7 1 (0.10%) Apache
7 1 (0.10%) Documentum
7 1 (0.10%) Exchange Server 2013
7 1 (0.10%) JBoss
7 1 (0.10%) LiveCycle
7 1 (0.10%) NetWeaver
7 1 (0.10%) SharePoint Server
Applications
1 48 (4.90%) Microsoft Excel
2 40 (4.09%) Microsoft Office
3 21 (2.15%) Microsoft PowerPoint
4 7 (0.72%) Microsoft Project
5 5 (0.51%) MS Visio
6 3 (0.31%) Spreadsheet
7 1 (0.10%) Maple
Business Applications
1 22 (2.25%) Remedy ITSM
2 10 (1.02%) ContrOCC
3 8 (0.82%) Dynamics CRM
4 7 (0.72%) SAP S/4HANA
5 5 (0.51%) NEC Housing
5 5 (0.51%) Oracle Applications
6 4 (0.41%) Oracle ERP
7 2 (0.20%) Maximo
7 2 (0.20%) Primavera
7 2 (0.20%) SAP HCM
7 2 (0.20%) SAP PS
7 2 (0.20%) Sparx Enterprise Architect
8 1 (0.10%) Alphatax
8 1 (0.10%) Dynamics GP
8 1 (0.10%) Loan IQ
8 1 (0.10%) Salesforce CRM
8 1 (0.10%) SAP ERP
8 1 (0.10%) SAP Payroll
8 1 (0.10%) SAP PM
8 1 (0.10%) Unit4 Business World
Cloud Services
1 130 (13.28%) Azure
2 127 (12.97%) Microsoft 365
3 70 (7.15%) AWS
4 61 (6.23%) Entra ID
5 52 (5.31%) Power Platform
6 26 (2.66%) SaaS
7 23 (2.35%) Azure DevOps
7 23 (2.35%) SuccessFactors
8 21 (2.15%) GCP
9 16 (1.63%) OCI
10 15 (1.53%) PaaS
11 13 (1.33%) IaaS
12 11 (1.12%) Microsoft Purview
12 11 (1.12%) OneDrive
12 11 (1.12%) Serverless
13 10 (1.02%) GitHub
13 10 (1.02%) Microsoft Copilot
14 9 (0.92%) Amazon S3
14 9 (0.92%) Dynamics 365
14 9 (0.92%) Virtual Private Cloud
Communications & Networking
1 34 (3.47%) VPN
2 33 (3.37%) Firewall
3 28 (2.86%) DNS
4 20 (2.04%) Network Security
5 19 (1.94%) WAN
6 18 (1.84%) LAN
7 14 (1.43%) DHCP
8 13 (1.33%) Wireless
9 12 (1.23%) 5G
9 12 (1.23%) Diameter Protocol
9 12 (1.23%) TCP/IP
10 11 (1.12%) SD-WAN
10 11 (1.12%) Wi-Fi
11 10 (1.02%) MPLS
12 9 (0.92%) DMZ
12 9 (0.92%) VLAN
13 8 (0.82%) ATM
13 8 (0.82%) Internet
13 8 (0.82%) SAN
13 8 (0.82%) VoLTE
Database & Business Intelligence
1 40 (4.09%) Power BI
2 18 (1.84%) SQL Server
3 16 (1.63%) MySQL
4 6 (0.61%) MongoDB
4 6 (0.61%) Tableau
5 5 (0.51%) Oracle Database
5 5 (0.51%) Oracle Reports
6 4 (0.41%) Data Mining
6 4 (0.41%) NoSQL
7 3 (0.31%) Amazon Redshift
7 3 (0.31%) Data Warehouse
7 3 (0.31%) DocumentDB
7 3 (0.31%) GIS
7 3 (0.31%) Metadata
7 3 (0.31%) Pentaho
7 3 (0.31%) PostgreSQL
8 2 (0.20%) Amazon Athena
8 2 (0.20%) Geospatial Data
8 2 (0.20%) Oracle BI Publisher
8 2 (0.20%) TimescaleDB
Development Applications
1 57 (5.82%) JIRA
2 16 (1.63%) Git
3 12 (1.23%) GitLab
4 5 (0.51%) Jenkins
5 4 (0.41%) Maven
5 4 (0.41%) ScriptRunner
6 3 (0.31%) Chocolatey
6 3 (0.31%) Eclipse
7 2 (0.20%) Robot Framework
8 1 (0.10%) Atlassian Bamboo
8 1 (0.10%) Bitbucket
8 1 (0.10%) Cypress.io
8 1 (0.10%) MSI
8 1 (0.10%) Selenium
8 1 (0.10%) Snyk
8 1 (0.10%) SonarQube
8 1 (0.10%) SQL Server Management Studio (SSMS)
8 1 (0.10%) TestRail
General
1 361 (36.87%) Social Skills
2 190 (19.41%) Public Sector
3 180 (18.39%) Analytical Skills
4 157 (16.04%) Finance
5 64 (6.54%) Local Government
6 63 (6.44%) Organisational Skills
7 31 (3.17%) Influencing Skills
7 31 (3.17%) Telecoms
8 26 (2.66%) Banking
9 25 (2.55%) Military
10 24 (2.45%) Legal
11 22 (2.25%) Inclusion and Diversity
11 22 (2.25%) Retail
12 17 (1.74%) Documentation Skills
13 10 (1.02%) Presentation Skills
14 9 (0.92%) Law
15 8 (0.82%) Investment Banking
16 7 (0.72%) Front Office
16 7 (0.72%) Manufacturing
16 7 (0.72%) Police
Job Titles
1 125 (12.77%) Service Manager
2 120 (12.26%) Analyst
3 103 (10.52%) Delivery Manager
4 79 (8.07%) Senior
5 75 (7.66%) Service Delivery Manager
6 72 (7.35%) Lead
7 60 (6.13%) Architect
8 54 (5.52%) IT Manager
9 47 (4.80%) Support Engineer
10 38 (3.88%) IT Support
11 35 (3.58%) Developer
11 35 (3.58%) Service Analyst
12 29 (2.96%) Consultant
13 28 (2.86%) IT Engineer
14 25 (2.55%) Administrator
14 25 (2.55%) Change Manager
14 25 (2.55%) Infrastructure Engineer
15 24 (2.45%) IT Analyst
15 24 (2.45%) Project Manager
16 23 (2.35%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 36 (3.68%) REST
2 13 (1.33%) AngularJS
3 12 (1.23%) Oracle Fusion
3 12 (1.23%) SOAP
4 9 (0.92%) Web Services
5 8 (0.82%) CSS
6 6 (0.61%) Kafka
6 6 (0.61%) Node.js
7 5 (0.51%) Elastic Stack
7 5 (0.51%) Express.js
7 5 (0.51%) Jakarta EE
7 5 (0.51%) Jest
7 5 (0.51%) Middleware
7 5 (0.51%) OAuth
7 5 (0.51%) Spring
7 5 (0.51%) XML
8 4 (0.41%) .NET
8 4 (0.41%) jQuery
8 4 (0.41%) Microsoft Graph
8 4 (0.41%) Spring MVC
Miscellaneous
1 89 (9.09%) Onboarding
2 36 (3.68%) Product Ownership
3 29 (2.96%) Management Information System
4 21 (2.15%) CMDB
5 20 (2.04%) Self-Motivation
6 19 (1.94%) Cloud Native
7 18 (1.84%) Security Posture
8 17 (1.74%) Virtual Team
9 16 (1.63%) Data Protection Act
10 15 (1.53%) Enterprise Software
11 14 (1.43%) Data Centre
11 14 (1.43%) Operational Technology
12 13 (1.33%) Analytical Mindset
12 13 (1.33%) Video Conferencing
13 9 (0.92%) Cyber Threat
13 9 (0.92%) Driving Licence
13 9 (0.92%) NHS
14 8 (0.82%) Cloud Security Posture
14 8 (0.82%) Data Structures
14 8 (0.82%) Security Operations Centre
Operating Systems
1 151 (15.42%) Windows
2 34 (3.47%) Linux
3 31 (3.17%) Windows 10
3 31 (3.17%) Windows Server
4 21 (2.15%) Android
5 19 (1.94%) Mac OS
6 14 (1.43%) Apple iOS
7 13 (1.33%) Unix
8 10 (1.02%) Windows Server 2019
9 6 (0.61%) Red Hat Enterprise Linux
10 3 (0.31%) VMS
11 2 (0.20%) Solaris
12 1 (0.10%) AIX
12 1 (0.10%) OpenVMS
12 1 (0.10%) Oracle Linux
12 1 (0.10%) SUSE
12 1 (0.10%) Windows 7
12 1 (0.10%) Windows Server 2008
12 1 (0.10%) Windows Server 2012
12 1 (0.10%) Windows Server 2016
Processes & Methodologies
1 327 (33.40%) ITIL
2 294 (30.03%) Continuous Improvement
3 274 (27.99%) Service Management
4 236 (24.11%) ITSM
5 219 (22.37%) Problem-Solving
6 218 (22.27%) Stakeholder Management
7 208 (21.25%) Agile
8 128 (13.07%) Stakeholder Engagement
9 127 (12.97%) Change Management
10 86 (8.78%) Customer Service
10 86 (8.78%) Decision-Making
11 80 (8.17%) Project Management
11 80 (8.17%) Roadmaps
12 79 (8.07%) Project Delivery
13 73 (7.46%) Cybersecurity
13 73 (7.46%) Incident Management
14 69 (7.05%) DevOps
15 64 (6.54%) Technical Leadership
16 63 (6.44%) Service Design
17 61 (6.23%) Migration
Programming Languages
1 47 (4.80%) SQL
2 38 (3.88%) PowerShell
3 36 (3.68%) Python
4 33 (3.37%) JavaScript
5 15 (1.53%) Java
6 13 (1.33%) Bash
7 7 (0.72%) C#
8 6 (0.61%) TypeScript
9 5 (0.51%) Groovy
9 5 (0.51%) Kotlin
10 4 (0.41%) Perl
10 4 (0.41%) Scala
11 3 (0.31%) ABAP
11 3 (0.31%) Shell Script
12 2 (0.20%) Bicep
12 2 (0.20%) C++
12 2 (0.20%) R
13 1 (0.10%) ActionScript
13 1 (0.10%) ActionScript 2.0
13 1 (0.10%) PL/SQL
Qualifications
1 296 (30.23%) Security Cleared
2 191 (19.51%) SC Cleared
3 98 (10.01%) DV Cleared
4 61 (6.23%) Degree
5 33 (3.37%) ITIL Certification
5 33 (3.37%) PMP
6 31 (3.17%) PMI Certification
7 18 (1.84%) BPSS Clearance
8 16 (1.63%) ITIL Foundation Certificate
9 14 (1.43%) Microsoft Certification
10 13 (1.33%) Azure Certification
10 13 (1.33%) Computer Science Degree
11 12 (1.23%) CISSP
11 12 (1.23%) Master's Degree
12 10 (1.02%) DBS Check
13 7 (0.72%) Cisco Certification
13 7 (0.72%) Network+ Certification
14 6 (0.61%) AWS Certification
15 5 (0.51%) OSCP
15 5 (0.51%) SANS
Quality Assurance & Compliance
1 75 (7.66%) SLA
2 35 (3.58%) QA
3 33 (3.37%) Data Quality
4 28 (2.86%) ISO/IEC 27001
5 26 (2.66%) GDPR
5 26 (2.66%) GRC
6 21 (2.15%) Accessibility
7 20 (2.04%) PMO
8 19 (1.94%) ISO/IEC 20000
9 16 (1.63%) Cyber Essentials
9 16 (1.63%) NIST
10 15 (1.53%) NCSC
11 11 (1.12%) ISO 9001
12 8 (0.82%) Cyber Essentials PLUS
13 5 (0.51%) Actionable Recommendations
13 5 (0.51%) PCI DSS
13 5 (0.51%) WCAG
14 3 (0.31%) Government Security Classifications
14 3 (0.31%) Sarbanes-Oxley
15 2 (0.20%) NIST 800
System Software
1 89 (9.09%) Active Directory
2 30 (3.06%) VMware Infrastructure
3 10 (1.02%) VMware ESXi
4 9 (0.92%) vSphere
5 8 (0.82%) Docker
5 8 (0.82%) Virtual Desktop
6 7 (0.72%) Hyper-V
7 3 (0.31%) VMware NSX
8 2 (0.20%) OpenAM
8 2 (0.20%) Virtual Machines
9 1 (0.10%) ACF2
9 1 (0.10%) RACF
9 1 (0.10%) Slurm Workload Manager
9 1 (0.10%) UAG
9 1 (0.10%) XenDesktop
Systems Management
1 43 (4.39%) Microsoft Intune
2 26 (2.66%) SCCM
3 23 (2.35%) Terraform
4 19 (1.94%) Kubernetes
5 11 (1.12%) Ansible
6 10 (1.02%) SCOM
6 10 (1.02%) vCenter Server
7 7 (0.72%) FortiGate
7 7 (0.72%) WSUS
8 4 (0.41%) Nessus
8 4 (0.41%) Single Sign-On
9 3 (0.31%) Active Directory Federation Services
9 3 (0.31%) Grafana
9 3 (0.31%) NetBackup
9 3 (0.31%) Progress Chef
9 3 (0.31%) Prometheus
9 3 (0.31%) Puppet
9 3 (0.31%) SCSM
10 2 (0.20%) Amdocs OSS
10 2 (0.20%) Jamf Pro
Vendors
1 187 (19.10%) Microsoft
2 181 (18.49%) ServiceNow
3 44 (4.49%) VMware
4 37 (3.78%) SAP
5 36 (3.68%) Oracle
6 22 (2.25%) Cisco
6 22 (2.25%) Remedy
7 13 (1.33%) Citrix
7 13 (1.33%) SolarWinds
8 12 (1.23%) BMC
9 11 (1.12%) Dynatrace
9 11 (1.12%) Salesforce
10 10 (1.02%) Google
10 10 (1.02%) Workday
10 10 (1.02%) Zscaler
11 9 (0.92%) Ericsson
11 9 (0.92%) Nokia
12 8 (0.82%) Apple
12 8 (0.82%) BT
12 8 (0.82%) NEC
857 Service Delivery jobs in England