The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 24 June 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
England / North East
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 43 48 65
Rank change year-on-year +5 +17  
Permanent jobs citing Service Delivery 26 37 19
As % of all permanent IT jobs advertised in the North East 4.63% 4.61% 2.46%
As % of the Processes & Methodologies category 5.05% 5.41% 2.92%
Number of salaries quoted 17 32 18
Median salary £37,500 £35,000 £42,500
Median salary % change year-on-year +7.14% -17.64%  
90% offered a salary of more than £27,500 £16,900 £31,500
10% offered a salary of more than £65,000 £52,250 £53,250
UK excluding London median salary £45,000 £45,000 £45,000

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process and methodology skills.

Process & Methodology Skills
North East
Permanent job vacancies with a requirement for process and methodology skills 515 684 650
As % of all permanent IT job vacancies advertised in the North East 91.80% 85.18% 84.31%
Number of salaries quoted 453 608 535
Median salary £37,500 £40,000 £40,000
Median salary % change year-on-year -6.25% -  
90% offered a salary of more than £25,000 £28,000 £29,500
10% offered a salary of more than £55,500 £55,000 £67,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Delivery
Job Vacancy Trend in the North East

The job posting trend of jobs advertised in the North East citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in the North East

Service Delivery
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in the North East.

Salary trend for Service Delivery in the North East

Service Delivery
Salary Histogram in the North East

The salary distribution of IT jobs citing Service Delivery in the North East over the 3 months to 24 June 2017.

Salary histogram for Service Delivery in the North East

Service Delivery
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +1 12 £37,500 +7.14% 5
Durham -3 10 £45,000 -16.27% 1
Service Delivery
England

For the 6 months to 24 June 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for Service Delivery.

1 28 (53.85%) ITIL
2 17 (32.69%) Project Management
3 16 (30.77%) Service Management
4 13 (25.00%) Finance
5 12 (23.08%) SAP
6 10 (19.23%) Windows
6 10 (19.23%) Stakeholder Management
6 10 (19.23%) Data Management
6 10 (19.23%) Data Quality
7 9 (17.31%) Manufacturing
7 9 (17.31%) Enterprise Architecture
7 9 (17.31%) Business Intelligence
7 9 (17.31%) Active Directory
8 8 (15.38%) CISSP
8 8 (15.38%) Legal
8 8 (15.38%) CISM
8 8 (15.38%) Risk Management
8 8 (15.38%) Electronics
8 8 (15.38%) Telecoms
8 8 (15.38%) Marketing
8 8 (15.38%) ISO/IEC 27001
8 8 (15.38%) Digital Marketing
8 8 (15.38%) PCI DSS
8 8 (15.38%) Programme Management
8 8 (15.38%) CCSA
8 8 (15.38%) Risk Assessment
8 8 (15.38%) Information Security
8 8 (15.38%) SAP Oil and Gas
8 8 (15.38%) Data Architecture
8 8 (15.38%) ISO/IEC 27002 (supersedes ISO/IEC 17799)

Service Delivery
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.69%) IBM Notes
2 1 (1.92%) Exchange Server 2013
2 1 (1.92%) IBM Domino
2 1 (1.92%) IIS
2 1 (1.92%) MS Exchange
2 1 (1.92%) Skype for Business
Applications
1 5 (9.62%) Microsoft Office
Business Applications
1 8 (15.38%) SAP Oil and Gas
2 4 (7.69%) SAP ERP
3 3 (5.77%) SAP CRM
3 3 (5.77%) SAP IS-U
4 1 (1.92%) Movex
Cloud Services
1 1 (1.92%) Microsoft Azure
1 1 (1.92%) Office 365
Communications & Networking
1 4 (7.69%) DHCP
1 4 (7.69%) DNS
1 4 (7.69%) Internet
2 3 (5.77%) Network Security
3 1 (1.92%) Cisco IOS
3 1 (1.92%) Firewall
3 1 (1.92%) LAN
3 1 (1.92%) Skype
3 1 (1.92%) WAN
Database & Business Intelligence
1 1 (1.92%) Amazon RDS
1 1 (1.92%) SAP HANA
1 1 (1.92%) SQL Server
Development Applications
1 1 (1.92%) JIRA
General
1 13 (25.00%) Finance
2 9 (17.31%) Manufacturing
3 8 (15.38%) Electronics
3 8 (15.38%) Legal
3 8 (15.38%) Marketing
3 8 (15.38%) Telecoms
Job Titles
1 16 (30.77%) Service Manager
2 15 (28.85%) Delivery Manager
3 14 (26.92%) Services Delivery Manager
4 8 (15.38%) CISSP Specialist
4 8 (15.38%) Information Specialist
5 7 (13.46%) Analyst
6 6 (11.54%) Architect
6 6 (11.54%) Information Security Specialist
6 6 (11.54%) Security Specialist
6 6 (11.54%) Service Analyst
7 4 (7.69%) Service Architect
8 3 (5.77%) Consultant
8 3 (5.77%) IT Analyst
8 3 (5.77%) ITIL Service Analyst
8 3 (5.77%) Service Transition Manager
8 3 (5.77%) Solutions Consultant
8 3 (5.77%) Transition Manager
9 2 (3.85%) Project Manager
9 2 (3.85%) Solutions Architect
9 2 (3.85%) Support Engineer
Libraries, Frameworks & Software Standards
1 1 (1.92%) .NET
1 1 (1.92%) HTML
1 1 (1.92%) SOAP
1 1 (1.92%) XML
Miscellaneous
1 6 (11.54%) Analytical Skills
2 3 (5.77%) User Experience
3 2 (3.85%) AS400
3 2 (3.85%) Smartphone
4 1 (1.92%) Clustering
4 1 (1.92%) CMDB
4 1 (1.92%) Management Information System
4 1 (1.92%) PKI
Operating Systems
1 10 (19.23%) Windows
2 5 (9.62%) Windows Server
3 3 (5.77%) Windows 7
4 2 (3.85%) Windows Server 2003
4 2 (3.85%) Windows Server 2008
4 2 (3.85%) Windows Server 2012
5 1 (1.92%) Windows 8
5 1 (1.92%) Windows XP
Processes & Methodologies
1 28 (53.85%) ITIL
2 17 (32.69%) Project Management
3 16 (30.77%) Service Management
4 10 (19.23%) Data Management
4 10 (19.23%) Stakeholder Management
5 9 (17.31%) Business Intelligence
5 9 (17.31%) Enterprise Architecture
6 8 (15.38%) Data Architecture
6 8 (15.38%) Digital Marketing
6 8 (15.38%) Information Security
6 8 (15.38%) Programme Management
6 8 (15.38%) Risk Assessment
6 8 (15.38%) Risk Management
7 7 (13.46%) Benchmarking
8 6 (11.54%) Business Analysis
9 5 (9.62%) Continuous Improvement
9 5 (9.62%) Incident Management
9 5 (9.62%) TOGAF
10 4 (7.69%) Problem Management
10 4 (7.69%) Process Improvement
Programming Languages
1 3 (5.77%) PowerShell
2 1 (1.92%) Java
2 1 (1.92%) Python
2 1 (1.92%) SQL
2 1 (1.92%) T-SQL
Qualifications
1 8 (15.38%) CCSA
1 8 (15.38%) CISM
1 8 (15.38%) CISSP
2 5 (9.62%) Degree
3 3 (5.77%) ITIL Certification
3 3 (5.77%) MCSE
3 3 (5.77%) Microsoft Certification
4 1 (1.92%) CCNA
4 1 (1.92%) Cisco Certification
4 1 (1.92%) HND
4 1 (1.92%) MCITP
4 1 (1.92%) PRINCE2 Practitioner
4 1 (1.92%) SC Cleared
4 1 (1.92%) Security Cleared
Quality Assurance & Compliance
1 10 (19.23%) Data Quality
2 8 (15.38%) ISO/IEC 27001
2 8 (15.38%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
2 8 (15.38%) PCI DSS
3 7 (13.46%) SLA
4 1 (1.92%) ISO/IEC 20000
4 1 (1.92%) Sarbanes-Oxley
System Software
1 9 (17.31%) Active Directory
2 2 (3.85%) XenApp
3 1 (1.92%) Hyper-V
3 1 (1.92%) VMware Infrastructure
Systems Management
1 2 (3.85%) SCCM
2 1 (1.92%) Nagios
2 1 (1.92%) SCOM
2 1 (1.92%) SCOrch
2 1 (1.92%) SCSM
2 1 (1.92%) Systems Management Server (SMS)
Vendors
1 12 (23.08%) SAP
2 5 (9.62%) Microsoft
3 4 (7.69%) Lotus
4 3 (5.77%) Oracle
5 2 (3.85%) Citrix
5 2 (3.85%) VMware
6 1 (1.92%) AppDynamics
6 1 (1.92%) Cisco
6 1 (1.92%) JD Edwards
6 1 (1.92%) MobileIron
6 1 (1.92%) Splunk
Durham, County Durham
People Source Consulting
Salary: £60000 - £75000 per annum + Salary Negotiable + Benefits
Posted: 5 days ago
Newcastle, Staffordshire
Marks Sattin
Salary: £65000 per annum
Posted: 17 days ago