Period
to 22 October 2017

The following table provides summary statistics for contract job vacancies advertised in the North East with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 22 October 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > North East
6 months to
22 Oct 2017
Same period 2016 Same period 2015
Rank 76 34 91
Rank change year-on-year -42 +57 -30
Contract jobs citing SLA 26 208 34
As % of all contract IT jobs advertised in the North East 2.12% 7.18% 1.71%
As % of the Quality Assurance & Compliance category 13.68% 38.45% 14.11%
Number of daily rates quoted 16 139 12
North East median daily rate £150 £280 £263
Median daily rate % change year-on-year -46.43% +6.67% -37.78%
10th Percentile £100 £170 £221
90th Percentile £456 £488 £294
England median daily rate £318 £318 £325
% change year-on-year - -2.31% +8.33%
Number of hourly rates quoted 4 18 6
North East median hourly rate £17.50 £27.00 £15.00
Median hourly rate % change year-on-year -35.19% +80.00% +1.35%
10th Percentile £14.15 £8.50 £13.13
90th Percentile £18.75 £28.50 £21.25
England median hourly rate £14.50 £14.50 £16.41
% change year-on-year - -11.65% -0.53%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North East with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
North East
Contract vacancies with a requirement for quality assurance or compliance skills 190 541 241
As % of all contract IT jobs advertised in the North East 15.52% 18.68% 12.12%
Number of daily rates quoted 131 390 183
North East median daily rate £363 £320 £413
Median daily rate % change year-on-year +13.28% -22.42% +10.00%
10th Percentile £208 £205 £258
90th Percentile £544 £513 £604
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 6 28 7
North East median hourly rate £17.50 £27.75 £15.00
Median hourly rate % change year-on-year -36.94% +85.00% -9.64%
10th Percentile £13.50 £9.55 £13.50
90th Percentile £24.38 £36.83 £20.70
England median hourly rate £20.00 £22.67 £21.55
% change year-on-year -11.77% +5.19% +10.51%

SLA
Job Vacancy Trend in the North East

Job postings citing SLA as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for SLA in the North East

SLA
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in the North East.

Contractor daily rate trend for SLA in the North East

SLA
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing SLA in the North East over the 6 months to 22 October 2017.

Contractor daily rate histogram for SLA in the North East

SLA
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in the North East.

Contractor hourly rate trend for SLA in the North East

SLA
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the North East region over the 6 months to 22 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -34 20 £100 -64.29% 5
Northumberland - 3 - -
Durham -2 2 - -
SLA
England

For the 6 months to 22 October 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for SLA.

1 9 (34.62%) Break/Fix
2 8 (30.77%) Service Delivery
3 7 (26.92%) Service Management
3 7 (26.92%) ITIL
4 6 (23.08%) Risk Management
4 6 (23.08%) ITSM
5 5 (19.23%) Project Management
6 4 (15.38%) SC Cleared
6 4 (15.38%) Security Cleared
6 4 (15.38%) Microsoft
6 4 (15.38%) Management Information System
7 3 (11.54%) Microsoft Excel
7 3 (11.54%) SQL
7 3 (11.54%) Change Control
8 2 (7.69%) Root Cause Analysis
8 2 (7.69%) Oracle Database
8 2 (7.69%) Master's Degree
8 2 (7.69%) Analytical Skills
8 2 (7.69%) SQL Server 2012
8 2 (7.69%) DevOps
8 2 (7.69%) BPSS Clearance
8 2 (7.69%) Marketing
8 2 (7.69%) CAPM
8 2 (7.69%) Problem Management
8 2 (7.69%) Continuous Improvement
8 2 (7.69%) Asset Management
8 2 (7.69%) Agile Software Development
8 2 (7.69%) Incident Management
8 2 (7.69%) Statistics
8 2 (7.69%) Degree

SLA
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.85%) Apache
1 1 (3.85%) Oracle 10gAS
Applications
1 3 (11.54%) Microsoft Excel
2 1 (3.85%) Microsoft Office
2 1 (3.85%) Microsoft PowerPoint
2 1 (3.85%) Microsoft Project
Business Applications
1 1 (3.85%) Maximo
1 1 (3.85%) Oracle Applications
1 1 (3.85%) Oracle EBS
Communications & Networking
1 2 (7.69%) SMS
Database & Business Intelligence
1 2 (7.69%) Oracle Database
1 2 (7.69%) SQL Server
1 2 (7.69%) SQL Server 2012
2 1 (3.85%) Business Intelligence Development Studio
2 1 (3.85%) Data Warehouse
2 1 (3.85%) DB2
2 1 (3.85%) Oracle Database 10g
2 1 (3.85%) Oracle Discoverer
2 1 (3.85%) Oracle Reports
2 1 (3.85%) SQL Server 2005
2 1 (3.85%) SQL Server 2008
2 1 (3.85%) SQL Server 2014
2 1 (3.85%) SQL Server Integration Services
2 1 (3.85%) SQL Server Reporting Services
Development Applications
1 1 (3.85%) JIRA
1 1 (3.85%) SQL Server Management Studio (SSMS)
General
1 2 (7.69%) Finance
1 2 (7.69%) Marketing
Job Titles
1 9 (34.62%) Field Engineer
2 8 (30.77%) Field Service Engineer
3 5 (19.23%) Coordinator
3 5 (19.23%) Service Delivery Coordinator
4 3 (11.54%) Break Fix Engineer
4 3 (11.54%) Project Manager
5 2 (7.69%) Change Control Coordinator
5 2 (7.69%) DBA
5 2 (7.69%) Oracle DBA
5 2 (7.69%) Senior Manager
6 1 (3.85%) Desktop Support
6 1 (3.85%) Developer
6 1 (3.85%) Infrastructure Engineer
6 1 (3.85%) IT Manager
6 1 (3.85%) Junior
6 1 (3.85%) Operations Manager
6 1 (3.85%) Project Planner
6 1 (3.85%) Senior Project Manager
6 1 (3.85%) Service Manager
6 1 (3.85%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (3.85%) ISPF
Miscellaneous
1 4 (15.38%) Management Information System
2 2 (7.69%) Analytical Skills
3 1 (3.85%) Clustering
3 1 (3.85%) Mainframe
3 1 (3.85%) Replication
3 1 (3.85%) Virtual Team
Operating Systems
1 1 (3.85%) MVS
1 1 (3.85%) Unix
1 1 (3.85%) zOS
Processes & Methodologies
1 9 (34.62%) Break/Fix
2 8 (30.77%) Service Delivery
3 7 (26.92%) ITIL
3 7 (26.92%) Service Management
4 6 (23.08%) ITSM
4 6 (23.08%) Risk Management
5 5 (19.23%) Project Management
6 3 (11.54%) Change Control
7 2 (7.69%) Agile Software Development
7 2 (7.69%) Asset Management
7 2 (7.69%) Continuous Improvement
7 2 (7.69%) DevOps
7 2 (7.69%) Disaster Recovery
7 2 (7.69%) Incident Management
7 2 (7.69%) Migration
7 2 (7.69%) Problem Management
7 2 (7.69%) Programme Management
7 2 (7.69%) Root Cause Analysis
7 2 (7.69%) Statistics
7 2 (7.69%) Waterfall
Programming Languages
1 3 (11.54%) SQL
2 1 (3.85%) Java
2 1 (3.85%) PL/SQL
2 1 (3.85%) REXX
2 1 (3.85%) T-SQL
Qualifications
1 4 (15.38%) SC Cleared
1 4 (15.38%) Security Cleared
2 2 (7.69%) BPSS Clearance
2 2 (7.69%) CAPM
2 2 (7.69%) Degree
2 2 (7.69%) ITIL Certification
2 2 (7.69%) Master's Degree
2 2 (7.69%) PMI Certification
2 2 (7.69%) PMP
3 1 (3.85%) CTC Cleared
Quality Assurance & Compliance
1 1 (3.85%) Disclosure Scotland
1 1 (3.85%) ISO 9001
1 1 (3.85%) PMO
1 1 (3.85%) QA
System Software
1 1 (3.85%) Active Directory
1 1 (3.85%) Time Sharing Option
Systems Management
1 1 (3.85%) OMEGAMON
1 1 (3.85%) Oracle Enterprise Manager
1 1 (3.85%) Perfmon
Vendors
1 4 (15.38%) Microsoft
2 2 (7.69%) HP
2 2 (7.69%) Oracle
3 1 (3.85%) BMC
3 1 (3.85%) CA
3 1 (3.85%) IBM
3 1 (3.85%) ServiceNow
3 1 (3.85%) Tableau