The following table provides summary statistics for contract job vacancies advertised in the North East with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England / North East
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 43 30 44
Rank change year-on-year -13 +14  
Contract jobs citing SLA 15 127 25
As % of all contract IT jobs advertised in the North East 2.60% 8.05% 3.00%
As % of the Quality Assurance & Compliance category 15.63% 39.20% 26.32%
Number of daily rates quoted 4 84 9
Median daily rate £310 £280 £263
Median daily rate % change year-on-year +10.71% +6.66%  
90% offered a daily rate of more than £233 £180 £250
10% offered a daily rate of more than £338 £482 £288
UK excluding London median daily rate £238 £298 £300
% change year-on-year -20.16% -0.83%  
Number of hourly rates quoted 4 13 5
Median hourly rate £16.00 £27.00 £15.00
Median hourly rate % change year-on-year -40.74% +80.00%  
90% offered a hourly rate of more than £11.53 £13.29 £13.50
10% offered a hourly rate of more than £17.50 £28.40 £16.80
UK excluding London median hourly rate £14.35 £16.75 £15.00
% change year-on-year -14.32% +11.66%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North East with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
North East
Contract job vacancies with a requirement for quality assurance and compliance skills 96 324 95
As % of all contract IT job vacancies advertised in the North East 16.64% 20.53% 11.40%
Number of daily rates quoted 59 213 60
Median daily rate £320 £285 £368
Median daily rate % change year-on-year +12.28% -22.44%  
90% offered a daily rate of more than £198 £212 £263
10% offered a daily rate of more than £500 £492 £519
UK excluding London median daily rate £400 £380 £375
% change year-on-year +5.26% +1.33%  
Number of hourly rates quoted 4 20 6
Median hourly rate £16.00 £28.00 £16.50
Median hourly rate % change year-on-year -42.85% +69.69%  
90% offered a hourly rate of more than £11.53 £20.00 £14.25
10% offered a hourly rate of more than £17.50 £37.50 £40.00
UK excluding London median hourly rate £25.00 £28.50 £25.00
% change year-on-year -12.28% +14.00%  

SLA
Job Vacancy Trend in the North East

The job posting trend of jobs advertised in the North East citing SLA as a proportion of all contract or permanent IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in the North East

SLA
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in the North East.

Contractor daily rate trend for SLA in the North East

SLA
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing SLA in the North East over the 3 months to 22 June 2017.

Contractor daily rate histogram for SLA in the North East

SLA
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in the North East.

Contractor hourly rate trend for SLA in the North East

SLA
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the North East region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -10 10 £310 +10.71% 2
Northumberland - 3 - -
Durham -5 2 £350 - 1
SLA
England

For the 6 months to 22 June 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for SLA.

1 9 (31.03%) ITIL
2 8 (27.59%) Service Management
2 8 (27.59%) Break/Fix
3 7 (24.14%) Service Delivery
3 7 (24.14%) Security Cleared
4 6 (20.69%) Microsoft
4 6 (20.69%) Active Directory
5 5 (17.24%) Windows
5 5 (17.24%) SC Cleared
6 4 (13.79%) Change Control
6 4 (13.79%) ITSM
6 4 (13.79%) Risk Management
7 3 (10.34%) Stakeholder Management
7 3 (10.34%) Management Information System
7 3 (10.34%) Microsoft Excel
7 3 (10.34%) SQL
7 3 (10.34%) Continuous Improvement
7 3 (10.34%) Incident Management
8 2 (6.90%) SQL Server 2005
8 2 (6.90%) Operations Management
8 2 (6.90%) Problem Management
8 2 (6.90%) Release Management
8 2 (6.90%) QMS
8 2 (6.90%) Windows 7
8 2 (6.90%) Logistics
8 2 (6.90%) Spreadsheet
8 2 (6.90%) SQL Server 2008
8 2 (6.90%) Root Cause Analysis
8 2 (6.90%) Business Intelligence Development Studio
8 2 (6.90%) Windows Server 2012

SLA
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.45%) Exchange Server 2007
1 1 (3.45%) Exchange Server 2010
1 1 (3.45%) Exchange Server 2013
1 1 (3.45%) MS Exchange
Applications
1 3 (10.34%) Microsoft Excel
2 2 (6.90%) Microsoft Office
2 2 (6.90%) Microsoft Project
2 2 (6.90%) Spreadsheet
Cloud Services
1 1 (3.45%) Office 365
Communications & Networking
1 2 (6.90%) SMS
1 2 (6.90%) VoIP
2 1 (3.45%) DHCP
2 1 (3.45%) DNS
2 1 (3.45%) Ethernet
2 1 (3.45%) Node B
2 1 (3.45%) TCP/IP
Database & Business Intelligence
1 2 (6.90%) Business Intelligence Development Studio
1 2 (6.90%) SQL Server
1 2 (6.90%) SQL Server 2005
1 2 (6.90%) SQL Server 2008
1 2 (6.90%) SQL Server 2012
1 2 (6.90%) SQL Server 2014
2 1 (3.45%) Data Warehouse
2 1 (3.45%) DB2
2 1 (3.45%) Oracle Database
2 1 (3.45%) Oracle Reports
Development Applications
1 2 (6.90%) SQL Server Management Studio (SSMS)
General
1 1 (3.45%) Finance
1 1 (3.45%) Telecoms
Job Titles
1 8 (27.59%) Field Engineer
2 7 (24.14%) Field Service Engineer
3 4 (13.79%) Coordinator
3 4 (13.79%) Service Delivery Coordinator
3 4 (13.79%) Service Manager
3 4 (13.79%) Support Engineer
4 3 (10.34%) IT Manager
4 3 (10.34%) IT Services Manager
5 2 (6.90%) Analyst
5 2 (6.90%) Break Fix Engineer
5 2 (6.90%) Database Engineer
5 2 (6.90%) DBA
5 2 (6.90%) IT Analyst
5 2 (6.90%) Junior
5 2 (6.90%) Junior Analyst
5 2 (6.90%) Service Analyst
5 2 (6.90%) Service Desk Analyst
5 2 (6.90%) SQL DBA
6 1 (3.45%) 2nd Line Engineer
6 1 (3.45%) Business Intelligence Lead
Libraries, Frameworks & Software Standards
1 1 (3.45%) ISPF
Miscellaneous
1 3 (10.34%) Management Information System
2 2 (6.90%) Clustering
2 2 (6.90%) Replication
2 2 (6.90%) Virtual Team
3 1 (3.45%) Analytical Skills
3 1 (3.45%) Mainframe
3 1 (3.45%) NHS
Operating Systems
1 5 (17.24%) Windows
2 2 (6.90%) Windows 7
2 2 (6.90%) Windows Server
2 2 (6.90%) Windows Server 2012
3 1 (3.45%) MVS
3 1 (3.45%) Windows 8
3 1 (3.45%) Windows Server 2003
3 1 (3.45%) Windows Server 2008
3 1 (3.45%) zOS
Processes & Methodologies
1 9 (31.03%) ITIL
2 8 (27.59%) Break/Fix
2 8 (27.59%) Service Management
3 7 (24.14%) Service Delivery
4 4 (13.79%) Change Control
4 4 (13.79%) ITSM
4 4 (13.79%) Risk Management
5 3 (10.34%) Continuous Improvement
5 3 (10.34%) Incident Management
5 3 (10.34%) Stakeholder Management
6 2 (6.90%) Change Management
6 2 (6.90%) Logistics
6 2 (6.90%) Migration
6 2 (6.90%) Operations Management
6 2 (6.90%) Problem Management
6 2 (6.90%) Project Management
6 2 (6.90%) QMS
6 2 (6.90%) Quality Management
6 2 (6.90%) Release Management
6 2 (6.90%) Root Cause Analysis
Programming Languages
1 3 (10.34%) SQL
2 1 (3.45%) REXX
Qualifications
1 7 (24.14%) Security Cleared
2 5 (17.24%) SC Cleared
3 2 (6.90%) BPSS Clearance
3 2 (6.90%) DBS Check
4 1 (3.45%) HND
Quality Assurance & Compliance
1 2 (6.90%) Disclosure Scotland
1 2 (6.90%) ISO 9001
1 2 (6.90%) PMO
2 1 (3.45%) QA
System Software
1 6 (20.69%) Active Directory
2 1 (3.45%) Citrix Presentation Server
2 1 (3.45%) Time Sharing Option
2 1 (3.45%) VMware Infrastructure
2 1 (3.45%) XenApp
Systems Management
1 2 (6.90%) Perfmon
2 1 (3.45%) Amdocs OSS
2 1 (3.45%) Backup Exec
2 1 (3.45%) OMEGAMON
2 1 (3.45%) SCCM
Vendors
1 6 (20.69%) Microsoft
2 2 (6.90%) HP
2 2 (6.90%) ServiceNow
3 1 (3.45%) Amdocs
3 1 (3.45%) Apple
3 1 (3.45%) BMC
3 1 (3.45%) BT
3 1 (3.45%) CA
3 1 (3.45%) Cisco
3 1 (3.45%) Citrix
3 1 (3.45%) CommVault
3 1 (3.45%) IBM
3 1 (3.45%) Oracle
3 1 (3.45%) Remedy
3 1 (3.45%) Virgin Media
3 1 (3.45%) VMware