The following table provides summary statistics for contract job vacancies advertised in England with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 3 months to 24 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
UK / England
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 179 159 133
Rank change year-on-year -20 -26  
Contract jobs citing SLA 591 807 900
As % of all contract IT jobs advertised in England 1.39% 1.63% 1.76%
As % of the Quality Assurance & Compliance category 12.02% 14.52% 15.43%
Number of daily rates quoted 309 420 470
Median daily rate £318 £325 £324
Median daily rate % change year-on-year -2.30% +0.28%  
90% offered a daily rate of more than £100 £126 £131
10% offered a daily rate of more than £513 £500 £500
UK excluding London median daily rate £238 £298 £300
% change year-on-year -20.16% -0.83%  
Number of hourly rates quoted 67 78 97
Median hourly rate £14.35 £15.50 £15.77
Median hourly rate % change year-on-year -7.41% -1.71%  
90% offered a hourly rate of more than £10.87 £11.71 £11.00
10% offered a hourly rate of more than £22.00 £28.50 £26.11
UK excluding London median hourly rate £14.38 £16.00 £15.50
% change year-on-year -10.15% +3.22%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
England
Contract job vacancies with a requirement for quality assurance and compliance skills 4916 5557 5832
As % of all contract IT job vacancies advertised in England 11.58% 11.26% 11.43%
Number of daily rates quoted 3190 3623 3818
Median daily rate £450 £425 £401
Median daily rate % change year-on-year +5.88% +5.98%  
90% offered a daily rate of more than £275 £250 £250
10% offered a daily rate of more than £613 £600 £600
UK excluding London median daily rate £400 £380 £375
% change year-on-year +5.26% +1.33%  
Number of hourly rates quoted 160 199 189
Median hourly rate £25.12 £28.00 £22.00
Median hourly rate % change year-on-year -10.28% +27.27%  
90% offered a hourly rate of more than £12.00 £12.50 £12.50
10% offered a hourly rate of more than £47.00 £47.50 £48.92
UK excluding London median hourly rate £25.00 £28.00 £25.00
% change year-on-year -10.71% +12.00%  

SLA
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing SLA as a proportion of all contract or permanent IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in England

SLA
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in England.

Contractor daily rate trend for SLA in England

SLA
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing SLA in England over the 3 months to 24 June 2017.

Contractor daily rate histogram for SLA in England

SLA
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in England.

Contractor hourly rate trend for SLA in England

SLA
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing SLA in England over the 3 months to 24 June 2017.

Contractor hourly rate histogram for SLA in England

SLA
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the England region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -8 192 £344 -7.09% 63
South East -11 182 £370 +5.71% 58
East of England -6 64 £288 +64.28% 15
Yorkshire +45 52 £100 -73.68% 23
North West +19 25 £350 +12.90% 27
West Midlands +14 25 £159 -44.56% 16
East Midlands -9 22 £235 +5.61% 9
South West -17 20 £233 -33.57% 9
North East -18 12 £310 +10.71% 3
Midlands - 2 £490 - 25
SLA
UK

For the 6 months to 24 June 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for SLA.

1 500 (41.08%) ITIL
2 343 (28.18%) Windows
3 269 (22.10%) Microsoft
4 239 (19.64%) Active Directory
5 223 (18.32%) Microsoft Office
6 216 (17.75%) Service Management
7 206 (16.93%) Finance
8 175 (14.38%) Service Delivery
9 143 (11.75%) Cisco
10 139 (11.42%) Windows 7
11 137 (11.26%) Incident Management
12 130 (10.68%) Security Cleared
13 121 (9.94%) Change Management
14 106 (8.71%) HP
15 102 (8.38%) ITSM
16 101 (8.30%) VMware
17 100 (8.22%) Project Management
17 100 (8.22%) Analytical Skills
18 98 (8.05%) Telecoms
19 97 (7.97%) SC Cleared
20 95 (7.81%) Windows Server
21 94 (7.72%) ITIL V3
22 93 (7.64%) Linux
23 90 (7.40%) SQL
24 85 (6.98%) Microsoft Excel
24 85 (6.98%) Firewall
24 85 (6.98%) Break/Fix
25 83 (6.82%) Data Centre
26 80 (6.57%) Problem Management
27 78 (6.41%) Migration

SLA
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (4.60%) MS Exchange
2 45 (3.70%) SharePoint
3 23 (1.89%) Exchange Server 2010
4 22 (1.81%) Blackberry Enterprise Server
5 20 (1.64%) IIS
5 20 (1.64%) WebSphere
6 19 (1.56%) Exchange Server 2007
7 18 (1.48%) Skype for Business
8 12 (0.99%) JBoss
9 11 (0.90%) Apache
10 9 (0.74%) WebLogic
11 8 (0.66%) CMS
11 8 (0.66%) Exchange Server 2013
11 8 (0.66%) Tuxedo
12 7 (0.58%) IBM Domino
13 5 (0.41%) Apache Pig
13 5 (0.41%) SAS
14 4 (0.33%) Gentran
14 4 (0.33%) Mule ESB
14 4 (0.33%) SharePoint 2013
Applications
1 223 (18.32%) Microsoft Office
2 85 (6.98%) Microsoft Excel
3 49 (4.03%) Microsoft PowerPoint
4 39 (3.20%) MS Visio
5 20 (1.64%) Spreadsheet
6 9 (0.74%) Microsoft Project
7 5 (0.41%) Adobe After Effects
8 3 (0.25%) InfoPath
9 1 (0.082%) S-PLUS
Business Applications
1 20 (1.64%) Remedy ITSM
2 8 (0.66%) Maximo
3 5 (0.41%) Dynamics CRM
4 4 (0.33%) SAP ERP
4 4 (0.33%) Temenos T24
5 3 (0.25%) Oracle Subledger Accounting
5 3 (0.25%) SAP CO
5 3 (0.25%) SAP FI
5 3 (0.25%) SAP FI/CO
6 2 (0.16%) Bloomberg TOMS
6 2 (0.16%) ION MarketView
6 2 (0.16%) Oracle Assets
6 2 (0.16%) Oracle EBS R12
6 2 (0.16%) Oracle General Ledger
6 2 (0.16%) Oracle Payables
6 2 (0.16%) Oracle Receivables
6 2 (0.16%) Payment Gateway
6 2 (0.16%) SAP EHS
6 2 (0.16%) SAP Oil and Gas
6 2 (0.16%) SAP PLM
Cloud Services
1 64 (5.26%) Office 365
2 24 (1.97%) Microsoft Azure
3 17 (1.40%) Amazon AWS
4 12 (0.99%) SaaS
5 6 (0.49%) Cloud Computing
5 6 (0.49%) IaaS
6 5 (0.41%) Adobe Creative Cloud
6 5 (0.41%) AWS CloudFormation
6 5 (0.41%) IBM SmartCloud
6 5 (0.41%) PaaS
7 4 (0.33%) Mimecast
7 4 (0.33%) OneDrive
8 3 (0.25%) SuccessFactors
9 2 (0.16%) G Suite
9 2 (0.16%) IBM Cloud
9 2 (0.16%) iTunes
9 2 (0.16%) SoftLayer
9 2 (0.16%) Virtual Private Cloud
10 1 (0.082%) Dynamics 365
10 1 (0.082%) Zapier
Communications & Networking
1 85 (6.98%) Firewall
2 65 (5.34%) WAN
3 59 (4.85%) DNS
4 56 (4.60%) LAN
5 55 (4.52%) VPN
6 43 (3.53%) DHCP
6 43 (3.53%) Wireless
7 40 (3.29%) SAN
8 30 (2.47%) Network Security
9 29 (2.38%) Internet
10 28 (2.30%) TCP/IP
11 23 (1.89%) VoIP
12 21 (1.73%) MPLS
13 20 (1.64%) Cisco ASA
14 17 (1.40%) Wi-Fi
15 15 (1.23%) VLAN
16 14 (1.15%) 3G
17 13 (1.07%) Cisco Nexus
18 12 (0.99%) Intranet
19 11 (0.90%) Remote Desktop
Database & Business Intelligence
1 59 (4.85%) SQL Server
2 26 (2.14%) Oracle Database
3 15 (1.23%) SQL Server 2008
4 14 (1.15%) SQL Server 2012
5 12 (0.99%) SQL Server Reporting Services
6 10 (0.82%) Oracle Database 10g
7 9 (0.74%) BusinessObjects Business Intelligence
7 9 (0.74%) SQL Server Integration Services
8 8 (0.66%) SQL Server 2005
8 8 (0.66%) SQL Server 2014
9 7 (0.58%) Big Data
9 7 (0.58%) DataStage
10 6 (0.49%) Oracle Reports
10 6 (0.49%) Relational Database
11 5 (0.41%) Apache Hive
11 5 (0.41%) Data Warehouse
11 5 (0.41%) Hadoop
11 5 (0.41%) HBase
11 5 (0.41%) SQL Server Analysis Services
11 5 (0.41%) Sqoop
Development Applications
1 9 (0.74%) Jenkins
1 9 (0.74%) JIRA
2 6 (0.49%) Subversion
2 6 (0.49%) VSS/SourceSafe
3 4 (0.33%) Git (software)
3 4 (0.33%) MSI
4 3 (0.25%) gulp
4 3 (0.25%) Introscope
4 3 (0.25%) Protractor
4 3 (0.25%) SQL Server Management Studio (SSMS)
4 3 (0.25%) Team Foundation Server
4 3 (0.25%) webpack
5 2 (0.16%) Vagrant
6 1 (0.082%) AdminStudio
6 1 (0.082%) SilkPerformer
6 1 (0.082%) TeamCity
6 1 (0.082%) Visual Studio
General
1 206 (16.93%) Finance
2 98 (8.05%) Telecoms
3 77 (6.33%) Banking
4 41 (3.37%) Retail
5 29 (2.38%) Legal
6 26 (2.14%) Back Office
7 18 (1.48%) Law
8 17 (1.40%) Billing
8 17 (1.40%) Manufacturing
9 13 (1.07%) Front Office
9 13 (1.07%) Investment Banking
10 12 (0.99%) Marketing
11 8 (0.66%) Electronics
11 8 (0.66%) French Language
12 7 (0.58%) Advertising
12 7 (0.58%) Publishing
13 6 (0.49%) Financial Institution
13 6 (0.49%) Local Government
13 6 (0.49%) Military
14 5 (0.41%) Italian Language
Job Titles
1 311 (25.55%) Analyst
2 127 (10.44%) Service Analyst
3 111 (9.12%) Service Desk Analyst
4 97 (7.97%) Service Manager
5 91 (7.48%) Support Analyst
6 72 (5.92%) Support Engineer
7 63 (5.18%) 2nd Line Support
7 63 (5.18%) Field Engineer
8 50 (4.11%) Developer
9 49 (4.03%) Architect
9 49 (4.03%) Field Service Engineer
10 42 (3.45%) Administrator
11 41 (3.37%) Service Desk Support
12 40 (3.29%) Consultant
13 39 (3.20%) Desktop Support
14 38 (3.12%) 1st Line Support
15 37 (3.04%) 1st/2nd Line Support
16 36 (2.96%) IT Manager
17 35 (2.88%) IT Analyst
17 35 (2.88%) IT Support
Libraries, Frameworks & Software Standards
1 40 (3.29%) HTML
2 17 (1.40%) Web Services
2 17 (1.40%) XML
3 13 (1.07%) CSS
4 12 (0.99%) .NET
4 12 (0.99%) AngularJS
5 11 (0.90%) Hibernate
5 11 (0.90%) Java EE
5 11 (0.90%) Spring
6 10 (0.82%) HTML5
7 9 (0.74%) JSF
8 8 (0.66%) Flash
8 8 (0.66%) J2EE
8 8 (0.66%) XSLT
9 7 (0.58%) JSP
9 7 (0.58%) Middleware
10 6 (0.49%) ASP.NET
10 6 (0.49%) SOAP
10 6 (0.49%) Struts
10 6 (0.49%) XSL
Miscellaneous
1 100 (8.22%) Analytical Skills
2 83 (6.82%) Data Centre
3 56 (4.60%) Management Information System
4 48 (3.94%) CMDB
5 31 (2.55%) Blackberry
6 23 (1.89%) User Experience
6 23 (1.89%) Virtual Team
7 18 (1.48%) Smartphone
8 16 (1.31%) Computer Science
9 13 (1.07%) Clustering
9 13 (1.07%) Driving Licence
9 13 (1.07%) Enterprise Software
9 13 (1.07%) IVR
10 11 (0.90%) RSA SecurID
11 9 (0.74%) iPhone
11 9 (0.74%) Mainframe
12 8 (0.66%) Life Science
12 8 (0.66%) Replication
12 8 (0.66%) Wiki
13 7 (0.58%) Video Conferencing
Operating Systems
1 343 (28.18%) Windows
2 139 (11.42%) Windows 7
3 95 (7.81%) Windows Server
4 93 (7.64%) Linux
5 58 (4.77%) Unix
6 57 (4.68%) Windows Server 2012
7 55 (4.52%) Windows Server 2008
8 48 (3.94%) Windows 10
9 34 (2.79%) Windows Server 2003
10 31 (2.55%) Android
10 31 (2.55%) Windows 8
11 26 (2.14%) Windows XP
12 21 (1.73%) Mac OS X
13 17 (1.40%) Red Hat Enterprise Linux
14 12 (0.99%) Apple iOS
15 10 (0.82%) Windows Vista
16 8 (0.66%) Solaris
17 5 (0.41%) AIX
17 5 (0.41%) Windows 2000
18 4 (0.33%) MVS
Processes & Methodologies
1 500 (41.08%) ITIL
2 216 (17.75%) Service Management
3 175 (14.38%) Service Delivery
4 137 (11.26%) Incident Management
5 121 (9.94%) Change Management
6 102 (8.38%) ITSM
7 100 (8.22%) Project Management
8 94 (7.72%) ITIL V3
9 85 (6.98%) Break/Fix
10 80 (6.57%) Problem Management
11 78 (6.41%) Migration
12 67 (5.51%) Stakeholder Management
13 66 (5.42%) Root Cause Analysis
14 62 (5.09%) Customer Requirements
15 61 (5.01%) Continuous Improvement
16 55 (4.52%) Asset Management
17 53 (4.35%) Agile Software Development
18 45 (3.70%) PRINCE2
19 44 (3.62%) Line Management
19 44 (3.62%) Time Management
Programming Languages
1 90 (7.40%) SQL
2 53 (4.35%) Java
3 35 (2.88%) PowerShell
4 31 (2.55%) JavaScript
5 21 (1.73%) PL/SQL
6 16 (1.31%) Shell Script
7 15 (1.23%) Python
8 14 (1.15%) Perl
9 12 (0.99%) C
10 11 (0.90%) Bash Shell
11 9 (0.74%) C#
12 8 (0.66%) C++
12 8 (0.66%) T-SQL
12 8 (0.66%) VB
13 7 (0.58%) Ruby
14 5 (0.41%) JCL
15 4 (0.33%) VBScript
16 3 (0.25%) TypeScript
16 3 (0.25%) VBA
17 2 (0.16%) ABAP
Qualifications
1 130 (10.68%) Security Cleared
2 97 (7.97%) SC Cleared
3 71 (5.83%) ITIL Certification
4 70 (5.75%) Degree
5 60 (4.93%) Microsoft Certification
6 54 (4.44%) Cisco Certification
7 33 (2.71%) CCNP
8 30 (2.47%) CCNA
8 30 (2.47%) MCSE
9 21 (1.73%) DBS Check
10 20 (1.64%) DV Cleared
11 17 (1.40%) MCP
12 15 (1.23%) PMP
13 14 (1.15%) BPSS Clearance
13 14 (1.15%) MCSA
13 14 (1.15%) VMware Certified Professional (VCP)
14 12 (0.99%) ITIL Foundation Certificate
14 12 (0.99%) PMI Certification
15 9 (0.74%) A+ Certification
15 9 (0.74%) Computer Science Degree
Quality Assurance & Compliance
1 25 (2.05%) QA
2 23 (1.89%) ISO/IEC 27001
3 20 (1.64%) PMO
4 9 (0.74%) Disclosure Scotland
4 9 (0.74%) ISO/IEC 20000
4 9 (0.74%) Sarbanes-Oxley
5 8 (0.66%) PCI DSS
6 6 (0.49%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 4 (0.33%) Data Quality
7 4 (0.33%) ISO 9001
8 3 (0.25%) COSHH
9 2 (0.16%) JSP 440
9 2 (0.16%) MiFID
10 1 (0.082%) ISO/IEC 19770
System Software
1 239 (19.64%) Active Directory
2 66 (5.42%) VMware Infrastructure
3 30 (2.47%) Hyper-V
4 23 (1.89%) vSphere
5 17 (1.40%) Virtual Desktop
6 14 (1.15%) Oracle RAC
7 10 (0.82%) Docker
7 10 (0.82%) Terminal Services
8 9 (0.74%) SRDF
8 9 (0.74%) Virtual Machines
8 9 (0.74%) XenApp
9 8 (0.66%) VMware ESXi
10 6 (0.49%) ISA Server
10 6 (0.49%) UAG
10 6 (0.49%) XenDesktop
11 5 (0.41%) Forefront TMG
11 5 (0.41%) HDFS
11 5 (0.41%) Microsoft App-V
12 4 (0.33%) DFS Replication
12 4 (0.33%) VMware Workstation
Systems Management
1 66 (5.42%) SCCM
2 30 (2.47%) SCOM
3 16 (1.31%) Tivoli
4 14 (1.15%) Ansible
5 13 (1.07%) Puppet
6 12 (0.99%) Netcool
7 11 (0.90%) NetBackup
7 11 (0.90%) Opscode Chef
8 8 (0.66%) Control-M
8 8 (0.66%) DameWare
9 7 (0.58%) Cisco Prime
9 7 (0.58%) Enterprise Manager Cloud Control
9 7 (0.58%) Kubernetes
9 7 (0.58%) WSUS
10 6 (0.49%) AirWatch
10 6 (0.49%) BladeLogic
10 6 (0.49%) Tivoli Storage Manager
10 6 (0.49%) vCenter Server
11 5 (0.41%) CA Wily
11 5 (0.41%) Oozie
Vendors
1 269 (22.10%) Microsoft
2 143 (11.75%) Cisco
3 106 (8.71%) HP
4 101 (8.30%) VMware
5 68 (5.59%) Oracle
6 63 (5.18%) Remedy
7 61 (5.01%) Citrix
8 51 (4.19%) ServiceNow
9 44 (3.62%) SAP
10 38 (3.12%) Apple
11 33 (2.71%) IBM
12 32 (2.63%) Dell
13 31 (2.55%) CheckPoint
13 31 (2.55%) F5
14 25 (2.05%) Juniper
14 25 (2.05%) LANDesk
14 25 (2.05%) Nokia
15 23 (1.89%) NetApp
16 18 (1.48%) Avaya
16 18 (1.48%) BMC
London
Computer People
Rate: £30000.00 - £35000.00 per annum
Posted: 17 hours ago
London
Experis Ltd
Rate: £350.00 - £425.00 per day
Posted: 13 hours ago
Lutterworth, Leicestershire
Fruition IT Resources Limited
Rate: £105 - £155 per day
Posted: Yesterday
Bracknell, Berkshire
Lorien Resourcing
Rate: £14 - £15 per hour
Posted: Yesterday
London
Opilio Recruitment
Rate: From £28,000 to £31,000 per annum
Posted: 18 hours ago
Horsham, West Sussex
Clearwater People Solutions
Rate: £200 - £275 Per Day
Posted: 13 hours ago
Doncaster, South Yorkshire
Premier IT
Posted: Yesterday
Derby, Derbyshire
The One Group
Rate: £20k - 25k per year
Posted: 3 days ago
Huntingdon, Cambridgeshire
The One Group
Rate: £20k - 25k per year
Posted: 3 days ago
Wellingborough
Call Centre Associates
Rate: £10.25 - £10.75 per hour
Posted: Yesterday
Derby, Derbyshire
Smarterways Ltd.
Rate: From £20,000 to £30,000 per annum
Posted: 2 days ago
Basingstoke, Hampshire
Hydrogen Group
Rate: £375.00 - £485.00 per annum
Posted: 2 days ago
London
onezeero.
Rate: £200 - £300 per annum
Posted: 3 days ago
Cambridge
Cambridge Assessment
Rate: Competitive
Posted: Yesterday
Middlesex
Gibbs
Rate: £0 - £375 per day
Posted: 14 days ago
Warwickshire
Lorien Resourcing
Rate: £150 per annum
Posted: 4 days ago
Milton Keynes, Buckinghamshire
People Source Consulting
Rate: £450 - £500 per day
Posted: 3 days ago