The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England / North East
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 40 61 70
Rank change year-on-year +21 +9  
Permanent jobs citing SLA 30 27 16
As % of all permanent IT jobs advertised in the North East 5.28% 3.35% 2.09%
As % of the Quality Assurance & Compliance category 33.33% 29.35% 24.62%
Number of salaries quoted 28 26 16
Median salary £43,750 £35,000 £27,500
Median salary % change year-on-year +25.00% +27.27%  
90% offered a salary of more than £20,000 £24,000 £20,000
10% offered a salary of more than £59,200 £55,000 £39,900
UK excluding London median salary £36,000 £34,000 £34,000
% change year-on-year +5.88% -  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
North East
Permanent job vacancies with a requirement for quality assurance and compliance skills 90 92 65
As % of all permanent IT job vacancies advertised in the North East 15.85% 11.41% 8.51%
Number of salaries quoted 78 85 53
Median salary £42,500 £40,000 £35,000
Median salary % change year-on-year +6.25% +14.28%  
90% offered a salary of more than £26,500 £26,900 £23,400
10% offered a salary of more than £67,500 £51,500 £69,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year - +5.88%  

SLA
Job Vacancy Trend in the North East

The job posting trend of jobs advertised in the North East citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in the North East

SLA
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in the North East.

Salary trend for SLA in the North East

SLA
Salary Histogram in the North East

The salary distribution of IT jobs citing SLA in the North East over the 3 months to 23 June 2017.

Salary histogram for SLA in the North East

SLA
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North East region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Durham +2 13 £35,000 -36.36% 1
Tyne and Wear +5 11 £50,000 +42.85% 2
SLA
England

For the 6 months to 23 June 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for SLA.

1 18 (38.30%) Windows
2 17 (36.17%) ITIL
3 15 (31.91%) Active Directory
4 12 (25.53%) Microsoft
5 11 (23.40%) Citrix
5 11 (23.40%) SAP
5 11 (23.40%) Integration Testing
6 10 (21.28%) DHCP
6 10 (21.28%) DNS
6 10 (21.28%) SAP MM
7 9 (19.15%) Cisco
7 9 (19.15%) Incident Management
7 9 (19.15%) DevOps
8 8 (17.02%) Analytical Skills
8 8 (17.02%) Windows 8
8 8 (17.02%) HND
8 8 (17.02%) SQL Server
9 7 (14.89%) IIS
9 7 (14.89%) TCP/IP
9 7 (14.89%) VoIP
9 7 (14.89%) SAP WM
9 7 (14.89%) Citrix Presentation Server
9 7 (14.89%) SAP Implementation
9 7 (14.89%) Service Delivery
9 7 (14.89%) XenApp
9 7 (14.89%) Windows Server
9 7 (14.89%) Greenfield Project
10 6 (12.77%) Validation
10 6 (12.77%) Security Cleared
11 5 (10.64%) Microsoft Office

SLA
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (14.89%) IIS
2 4 (8.51%) Documentum
2 4 (8.51%) Tomcat
3 3 (6.38%) Oracle SOA Suite
3 3 (6.38%) WebLogic
4 2 (4.26%) MS Exchange
5 1 (2.13%) Apache
5 1 (2.13%) CMS
5 1 (2.13%) Exchange Server 2010
5 1 (2.13%) Exchange Server 2013
5 1 (2.13%) IBM Domino
5 1 (2.13%) IBM Notes
Applications
1 5 (10.64%) Microsoft Office
Business Applications
1 10 (21.28%) SAP MM
2 7 (14.89%) SAP WM
3 1 (2.13%) SAP CO
3 1 (2.13%) SAP FI
3 1 (2.13%) SAP FI/CO
Cloud Services
1 3 (6.38%) GitHub
2 1 (2.13%) G Suite
2 1 (2.13%) Microsoft Azure
2 1 (2.13%) Office 365
Communications & Networking
1 10 (21.28%) DHCP
1 10 (21.28%) DNS
2 7 (14.89%) TCP/IP
2 7 (14.89%) VoIP
3 3 (6.38%) Firewall
3 3 (6.38%) LAN
3 3 (6.38%) WAN
4 1 (2.13%) Cisco IOS
4 1 (2.13%) WLAN
Database & Business Intelligence
1 8 (17.02%) SQL Server
2 3 (6.38%) Oracle Reports
Development Applications
1 4 (8.51%) Jenkins
1 4 (8.51%) Selenium
2 3 (6.38%) Git (software)
3 1 (2.13%) Maven
General
1 5 (10.64%) Manufacturing
2 2 (4.26%) Finance
3 1 (2.13%) Back Office
Job Titles
1 13 (27.66%) Analyst
2 10 (21.28%) Consultant
2 10 (21.28%) SAP Consultant
3 9 (19.15%) SAP MM Consultant
3 9 (19.15%) Service Analyst
4 7 (14.89%) Service Desk Analyst
5 6 (12.77%) 1st Line Support
5 6 (12.77%) Architect
5 6 (12.77%) Service Manager
6 5 (10.64%) DevOps Specialist
7 4 (8.51%) Support Analyst
8 3 (6.38%) Delivery Manager
8 3 (6.38%) Infrastructure Architect
8 3 (6.38%) Services Delivery Manager
9 2 (4.26%) Applications Support
9 2 (4.26%) Applications Support Analyst
9 2 (4.26%) IT Support
9 2 (4.26%) IT Support Analyst
9 2 (4.26%) Service Desk Team Leader
9 2 (4.26%) Team Leader
Libraries, Frameworks & Software Standards
1 5 (10.64%) .NET
2 4 (8.51%) ASP.NET
2 4 (8.51%) ASP.NET MVC
2 4 (8.51%) Middleware
2 4 (8.51%) REST
2 4 (8.51%) SOAP
2 4 (8.51%) Web Services
Miscellaneous
1 8 (17.02%) Analytical Skills
2 7 (14.89%) Greenfield Project
3 5 (10.64%) Life Science
4 2 (4.26%) Management Information System
5 1 (2.13%) AS400
5 1 (2.13%) Clustering
5 1 (2.13%) iPad
5 1 (2.13%) Smartphone
Operating Systems
1 18 (38.30%) Windows
2 8 (17.02%) Windows 8
3 7 (14.89%) Windows Server
4 1 (2.13%) Windows Server 2012
4 1 (2.13%) Windows XP
Processes & Methodologies
1 17 (36.17%) ITIL
2 11 (23.40%) Integration Testing
3 9 (19.15%) DevOps
3 9 (19.15%) Incident Management
4 7 (14.89%) SAP Implementation
4 7 (14.89%) Service Delivery
5 6 (12.77%) Validation
6 5 (10.64%) MVC
6 5 (10.64%) TOGAF
7 4 (8.51%) Agile Software Development
7 4 (8.51%) BPEL
7 4 (8.51%) BPMN
7 4 (8.51%) Business Analysis
7 4 (8.51%) Data Management
7 4 (8.51%) Document Management
7 4 (8.51%) Problem Management
7 4 (8.51%) QMS
7 4 (8.51%) Quality Management
7 4 (8.51%) Risk Management
7 4 (8.51%) SOA
Programming Languages
1 5 (10.64%) VB
1 5 (10.64%) VB6
2 4 (8.51%) C#
3 2 (4.26%) SQL
4 1 (2.13%) VB.NET
Qualifications
1 8 (17.02%) HND
2 6 (12.77%) Security Cleared
3 3 (6.38%) ITIL Certification
3 3 (6.38%) MCSE
3 3 (6.38%) Microsoft Certification
4 2 (4.26%) CCNA
4 2 (4.26%) Cisco Certification
4 2 (4.26%) MCP
5 1 (2.13%) CCNP
5 1 (2.13%) DBS Check
5 1 (2.13%) Degree
5 1 (2.13%) ITIL Foundation Certificate
5 1 (2.13%) MCITP
5 1 (2.13%) SC Cleared
Quality Assurance & Compliance
1 4 (8.51%) Disclosure Scotland
System Software
1 15 (31.91%) Active Directory
2 7 (14.89%) Citrix Presentation Server
2 7 (14.89%) XenApp
3 2 (4.26%) VMware Infrastructure
4 1 (2.13%) Hyper-V
4 1 (2.13%) VMware ESXi
Systems Management
1 4 (8.51%) Puppet
2 3 (6.38%) ZABBIX
3 2 (4.26%) Systems Management Server (SMS)
4 1 (2.13%) SCCM
Vendors
1 12 (25.53%) Microsoft
2 11 (23.40%) Citrix
2 11 (23.40%) SAP
3 9 (19.15%) Cisco
4 4 (8.51%) EMC
4 4 (8.51%) Pega
5 3 (6.38%) Oracle
5 3 (6.38%) VMware
6 2 (4.26%) Apple
6 2 (4.26%) Remedy
7 1 (2.13%) Avaya
7 1 (2.13%) Google
7 1 (2.13%) HP
7 1 (2.13%) Lotus
7 1 (2.13%) MobileIron
7 1 (2.13%) Peregrine
Gateshead, Tyne and Wear
Aspire Technology
Posted: 16 days ago
Newcastle upon Tyne
Revenue & Customs Digital Technology Services
Salary: £66500 - £71500
Posted: 21 days ago
County Durham
Edward Carter Solutions
Salary: £55000 per annum + plus excellent bonus and benefits
Posted: 15 days ago