SLA Jobs in the North East

Service Level Agreement (SLA)
England > North East

The table below provides summary statistics for permanent job vacancies advertised in the North East requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 40 62 87
Rank change year-on-year +22 +25 -20
Permanent jobs citing SLA 59 24 32
As % of all permanent jobs advertised in the North East 3.54% 2.48% 2.06%
As % of the Quality Assurance & Compliance category 22.43% 16.55% 10.96%
Number of salaries quoted 57 14 30
10th Percentile - £30,275 £19,313
25th Percentile - £31,500 £19,609
Median annual salary (50th Percentile) £24,960 £35,500 £30,750
Median % change year-on-year -29.69% +15.45% +2.50%
75th Percentile £34,500 £39,000 £37,500
90th Percentile £47,500 £48,825 £42,625
England median annual salary £33,250 £40,420 £40,000
% change year-on-year -17.74% +1.05% -

All Quality Assurance and Compliance Skills
North East

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in the North East.

Permanent vacancies with a requirement for quality assurance or compliance skills 263 145 292
As % of all permanent jobs advertised in the North East 15.76% 14.96% 18.78%
Number of salaries quoted 172 79 210
10th Percentile £24,960 £31,117 £22,500
25th Percentile £31,188 £36,500 £31,250
Median annual salary (50th Percentile) £42,500 £50,000 £40,000
Median % change year-on-year -15.00% +25.00% -5.33%
75th Percentile £60,741 £65,000 £52,500
90th Percentile £74,975 £79,000 £75,000
England median annual salary £55,000 £58,000 £55,000
% change year-on-year -5.17% +5.45% -

SLA
Job Vacancy Trend in the North East

Job postings citing SLA as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for SLA in the North East

SLA
Salary Trend in the North East

3-month moving average salary quoted in jobs citing SLA in the North East.

Salary trend for SLA in the North East

SLA
Salary Histogram in the North East

Salary distribution for jobs citing SLA in the North East over the 6 months to 26 July 2024.

Salary histogram for SLA in the North East

SLA
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North East region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear +24 52 £24,960 -30.67% 2
Durham -18 7 £70,000 +62.79% 1
SLA
England

SLA
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.39%) Microsoft Exchange
2 1 (1.69%) SharePoint
Applications
1 7 (11.86%) Microsoft Office
2 3 (5.08%) Microsoft Excel
Business Applications
1 2 (3.39%) NEC Housing
Cloud Services
1 5 (8.47%) Azure
2 4 (6.78%) Microsoft 365
3 1 (1.69%) Mimecast
Communications & Networking
1 4 (6.78%) Network Security
1 4 (6.78%) SAN
2 1 (1.69%) DHCP
2 1 (1.69%) DNS
2 1 (1.69%) LAN
2 1 (1.69%) Remote Desktop
2 1 (1.69%) VLAN
2 1 (1.69%) WAN
2 1 (1.69%) Wi-Fi
Database & Business Intelligence
1 1 (1.69%) Amazon RDS
General
1 47 (79.66%) Social Skills
2 36 (61.02%) Retail
3 10 (16.95%) Analytical Skills
4 2 (3.39%) Finance
4 2 (3.39%) Inclusion and Diversity
4 2 (3.39%) Influencing Skills
4 2 (3.39%) Local Government
4 2 (3.39%) Police
4 2 (3.39%) Public Sector
Job Titles
1 21 (35.59%) Analyst
2 18 (30.51%) Data Analyst
3 9 (15.25%) Administrator
3 9 (15.25%) Coordinator
3 9 (15.25%) Data Coordinator
3 9 (15.25%) Data Quality Analyst
3 9 (15.25%) DBA
3 9 (15.25%) Quality Analyst
4 7 (11.86%) Lead
4 7 (11.86%) Team Leader
5 6 (10.17%) Senior
5 6 (10.17%) Service Manager
6 4 (6.78%) Network Engineer
6 4 (6.78%) Senior Network Engineer
7 2 (3.39%) 1st Line Support
7 2 (3.39%) Service Analyst
7 2 (3.39%) Service Desk Analyst
7 2 (3.39%) Service Desk Team Leader
8 1 (1.69%) Support Assistant
8 1 (1.69%) Support Engineer
Miscellaneous
1 4 (6.78%) Management Information System
1 4 (6.78%) Self-Motivation
2 2 (3.39%) iPhone
Operating Systems
1 5 (8.47%) Windows
2 2 (3.39%) Windows 10
3 1 (1.69%) Windows Server
3 1 (1.69%) Windows Server 2016
Processes & Methodologies
1 45 (76.27%) Problem-Solving
2 38 (64.41%) Service Delivery
3 36 (61.02%) Data Management
4 18 (30.51%) Customer Service
5 16 (27.12%) ITIL
6 12 (20.34%) Incident Management
7 10 (16.95%) Root Cause Analysis
8 8 (13.56%) CRM
8 8 (13.56%) Service Management
9 6 (10.17%) Change Management
9 6 (10.17%) Configuration Management
9 6 (10.17%) Continuous Improvement
9 6 (10.17%) Facilities Management
9 6 (10.17%) Performance Improvement
9 6 (10.17%) Problem Management
9 6 (10.17%) Roadmaps
9 6 (10.17%) Statistics
10 5 (8.47%) Cybersecurity
11 4 (6.78%) Escalation Management
11 4 (6.78%) Incident Response
Programming Languages
1 4 (6.78%) PowerShell
2 1 (1.69%) SQL
Qualifications
1 4 (6.78%) CCNA
1 4 (6.78%) Cisco Certification
1 4 (6.78%) JNCIA
2 2 (3.39%) DBS Check
2 2 (3.39%) Degree
3 1 (1.69%) ITIL Certification
Quality Assurance & Compliance
1 9 (15.25%) Data Quality
2 2 (3.39%) Accessibility
3 1 (1.69%) Cyber Essentials
System Software
1 3 (5.08%) Active Directory
2 1 (1.69%) Hyper-V
2 1 (1.69%) VMware Infrastructure
2 1 (1.69%) vSphere
Systems Management
1 4 (6.78%) Cacti
Vendors
1 16 (27.12%) Microsoft
2 8 (13.56%) Cisco
3 5 (8.47%) VMware
4 4 (6.78%) Juniper
4 4 (6.78%) SolarWinds
5 2 (3.39%) NEC
5 2 (3.39%) Nexthink
5 2 (3.39%) ServiceNow
6 1 (1.69%) Citrix