Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England > North East
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 46 57 85
Rank change year-on-year +11 +28 -3
Permanent jobs citing SLA 72 58 37
As % of all permanent IT jobs advertised in the North East 5.26% 3.88% 2.37%
As % of the Quality Assurance & Compliance category 32.43% 35.80% 26.43%
Number of salaries quoted 70 43 35
North East median annual salary £34,500 £35,000 £50,000
Median salary % change year-on-year -1.43% -30.00% +81.82%
10th Percentile £19,000 £20,920 £21,550
90th Percentile £70,250 £58,750 £58,250
England median annual salary £37,500 £37,500 £37,500

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
North East
Permanent vacancies with a requirement for quality assurance or compliance skills 222 162 140
As % of all permanent IT jobs advertised in the North East 16.23% 10.85% 8.97%
Number of salaries quoted 185 124 110
North East median annual salary £42,500 £37,500 £41,250
Median salary % change year-on-year +13.33% -9.09% +12.24%
10th Percentile £21,250 £26,250 £24,500
90th Percentile £70,250 £67,500 £57,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

SLA
Job Vacancy Trend in the North East

Job postings citing SLA as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for SLA in the North East

SLA
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in the North East.

Salary trend for SLA in the North East

SLA
Salary Histogram in the North East

The salary distribution of IT jobs citing SLA in the North East over the 6 months to 20 November 2017.

Salary histogram for SLA in the North East

SLA
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North East region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +14 49 £30,750 -5.38% 3
Durham -7 19 £35,172 -38.83%
Northumberland - 4 £55,000 - 1
SLA
England

For the 6 months to 20 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for SLA.

1 48 (66.67%) Microsoft
2 22 (30.56%) SQL Server
3 21 (29.17%) Windows
4 20 (27.78%) Incident Management
5 19 (26.39%) Oracle
6 18 (25.00%) ITIL
7 16 (22.22%) Oracle Reports
7 16 (22.22%) Security Cleared
8 14 (19.44%) Cisco
8 14 (19.44%) EMC
8 14 (19.44%) Service Delivery
9 13 (18.06%) VoIP
10 12 (16.67%) SOA
10 12 (16.67%) Documentum
10 12 (16.67%) Tomcat
10 12 (16.67%) Microsoft Excel
10 12 (16.67%) SOAP
10 12 (16.67%) Web Services
10 12 (16.67%) Active Directory
10 12 (16.67%) Sun
10 12 (16.67%) Middleware
10 12 (16.67%) Quality Management
10 12 (16.67%) Risk Management
10 12 (16.67%) Validation
10 12 (16.67%) Selenium
10 12 (16.67%) Business Analysis
10 12 (16.67%) Microsoft PowerPoint
10 12 (16.67%) Agile Software Development
10 12 (16.67%) Data Management
10 12 (16.67%) TOGAF

SLA
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (16.67%) Documentum
1 12 (16.67%) Tomcat
2 11 (15.28%) Oracle SOA Suite
2 11 (15.28%) WebLogic
3 5 (6.94%) MS Exchange
4 4 (5.56%) SharePoint
5 3 (4.17%) SharePoint Server
6 2 (2.78%) Exchange Server 2010
7 1 (1.39%) Apache
Applications
1 12 (16.67%) Microsoft Excel
1 12 (16.67%) Microsoft PowerPoint
2 7 (9.72%) Microsoft Office
3 1 (1.39%) InfoPath
Business Applications
1 5 (6.94%) Dynamics CRM
2 2 (2.78%) SAP CO
2 2 (2.78%) SAP FI
2 2 (2.78%) SAP FI/CO
2 2 (2.78%) SAP MM
Cloud Services
1 11 (15.28%) GitHub
2 9 (12.50%) Office 365
3 4 (5.56%) Amazon AWS
3 4 (5.56%) Microsoft Azure
Communications & Networking
1 13 (18.06%) VoIP
2 11 (15.28%) TCP/IP
3 7 (9.72%) Firewall
3 7 (9.72%) Remote Desktop
4 6 (8.33%) DHCP
4 6 (8.33%) DNS
5 3 (4.17%) Intranet
5 3 (4.17%) LAN
5 3 (4.17%) WAN
5 3 (4.17%) Wi-Fi
6 2 (2.78%) IP Telephony
6 2 (2.78%) SAN
7 1 (1.39%) Structured Cabling
Database & Business Intelligence
1 22 (30.56%) SQL Server
2 16 (22.22%) Oracle Reports
3 6 (8.33%) Relational Database
4 5 (6.94%) Oracle Database
5 3 (4.17%) SQL Server 2008
6 1 (1.39%) Oracle Database 11g
6 1 (1.39%) RDBMS
6 1 (1.39%) SQLPlus
Development Applications
1 12 (16.67%) Jenkins
1 12 (16.67%) Selenium
2 11 (15.28%) Git (software)
3 4 (5.56%) Oracle Forms
4 3 (4.17%) Visual Studio
5 1 (1.39%) Maven
General
1 3 (4.17%) Manufacturing
2 2 (2.78%) Finance
3 1 (1.39%) Advertising
3 1 (1.39%) Billing
Job Titles
1 23 (31.94%) Analyst
2 19 (26.39%) Service Analyst
2 19 (26.39%) Service Desk Analyst
3 12 (16.67%) Architect
4 11 (15.28%) Infrastructure Architect
5 7 (9.72%) Team Leader
6 5 (6.94%) IT Manager
6 5 (6.94%) Service Manager
6 5 (6.94%) Technical Support
7 4 (5.56%) Applications Support
7 4 (5.56%) Consultant
7 4 (5.56%) SAP Consultant
7 4 (5.56%) Support Specialist
7 4 (5.56%) Technical Specialist
7 4 (5.56%) Technical Support Specialist
8 3 (4.17%) Analyst Programmer
8 3 (4.17%) Applications Support Analyst
8 3 (4.17%) Delivery Manager
8 3 (4.17%) Programmer
8 3 (4.17%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 12 (16.67%) Middleware
1 12 (16.67%) REST
1 12 (16.67%) SOAP
1 12 (16.67%) Web Services
2 3 (4.17%) .NET
2 3 (4.17%) .NET Framework
2 3 (4.17%) ASP.NET
3 2 (2.78%) XML
3 2 (2.78%) XSLT
4 1 (1.39%) COM
4 1 (1.39%) HTML
4 1 (1.39%) HTML5
Miscellaneous
1 4 (5.56%) Analytical Skills
1 4 (5.56%) Driving Licence
2 3 (4.17%) Data Centre
2 3 (4.17%) Life Science
3 1 (1.39%) Smartphone
Operating Systems
1 21 (29.17%) Windows
2 4 (5.56%) Windows 8
2 4 (5.56%) Windows Server
2 4 (5.56%) Windows XP
3 3 (4.17%) Windows 10
3 3 (4.17%) Windows Server 2008
3 3 (4.17%) Windows Server 2012
4 1 (1.39%) Unix
Processes & Methodologies
1 20 (27.78%) Incident Management
2 18 (25.00%) ITIL
3 14 (19.44%) Service Delivery
4 12 (16.67%) Agile Software Development
4 12 (16.67%) BPEL
4 12 (16.67%) BPMN
4 12 (16.67%) Build Automation
4 12 (16.67%) Business Analysis
4 12 (16.67%) Data Management
4 12 (16.67%) DevOps
4 12 (16.67%) Document Management
4 12 (16.67%) Event-Driven Architecture
4 12 (16.67%) QMS
4 12 (16.67%) Quality Management
4 12 (16.67%) Risk Management
4 12 (16.67%) Root Cause Analysis
4 12 (16.67%) SOA
4 12 (16.67%) Test Automation
4 12 (16.67%) TOGAF
4 12 (16.67%) Validation
Programming Languages
1 9 (12.50%) SQL
2 4 (5.56%) PL/SQL
2 4 (5.56%) T-SQL
3 3 (4.17%) C#
4 1 (1.39%) JavaScript
4 1 (1.39%) Shell Script
Qualifications
1 16 (22.22%) Security Cleared
2 7 (9.72%) CCNA
2 7 (9.72%) Cisco Certification
3 3 (4.17%) HND
3 3 (4.17%) ITIL Foundation Certificate
4 2 (2.78%) ITIL Certification
5 1 (1.39%) A+ Certification
5 1 (1.39%) SC Cleared
Quality Assurance & Compliance
1 12 (16.67%) Disclosure Scotland
System Software
1 12 (16.67%) Active Directory
2 6 (8.33%) VMware Infrastructure
3 4 (5.56%) Hyper-V
4 3 (4.17%) Citrix Presentation Server
4 3 (4.17%) XenApp
Systems Management
1 12 (16.67%) Puppet
2 11 (15.28%) ZABBIX
3 1 (1.39%) SCCM
Vendors
1 48 (66.67%) Microsoft
2 19 (26.39%) Oracle
3 14 (19.44%) Cisco
3 14 (19.44%) EMC
4 12 (16.67%) Pega
4 12 (16.67%) Sun
5 7 (9.72%) VMware
6 5 (6.94%) Citrix
6 5 (6.94%) SAP
7 1 (1.39%) IFS
7 1 (1.39%) Remedy
7 1 (1.39%) Workday