Period
to 19 December 2018

The median contractor rate for a Support Analyst was £375 per day in advertised job vacancies in the North East during the 6 months to 19 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
England > North East
6 months to
19 Dec 2018
Same period 2017 Same period 2016
Rank 63 92 131
Rank change year-on-year +29 +39 -13
Contract jobs requiring a Support Analyst 42 10 30
As % of all contract IT jobs advertised in the North East 3.13% 0.82% 1.16%
As % of the Job Titles category 3.26% 0.87% 1.26%
Number of daily rates quoted 31 2 27
North East median daily rate £375 £381 £325
Median daily rate % change year-on-year -1.45% +17.08% -7.14%
10th Percentile £158 £323 £200
90th Percentile £425 £447 £388
England median daily rate £240 £250 £240
% change year-on-year -4.00% +4.17% -12.73%
Number of hourly rates quoted 1 2 2
North East median hourly rate £12.00 £10.50 £12.50
Median hourly rate % change year-on-year +14.29% -16.00% +29.13%
England median hourly rate £16.50 £15.30 £15.00
% change year-on-year +7.84% +2.00% -3.23%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
North East
Contract vacancies in the North East with a recognized job title 1,289 1,156 2,382
% of contract IT jobs with a recognized job title 96.05% 95.14% 92.40%
Number of daily rates quoted 859 769 1,636
North East median daily rate £400 £375 £350
Median daily rate % change year-on-year +6.67% +7.14% -12.50%
10th Percentile £263 £225 £225
90th Percentile £556 £550 £525
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +3.03%
Number of hourly rates quoted 55 51 118
North East median hourly rate £14.78 £17.48 £22.50
Median hourly rate % change year-on-year -15.45% -22.31% +26.62%
10th Percentile £10.42 £9.50 £10.25
90th Percentile £45.00 £47.50 £29.50
England median hourly rate £18.70 £18.70 £18.00
% change year-on-year - +3.89% -

Support Analyst
Job Vacancy Trend in the North East

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for Support Analyst in the North East

Support Analyst
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in the North East.

Contractor daily rate trend for Support Analyst in the North East

Support Analyst
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing Support Analyst in the North East over the 6 months to 19 December 2018.

Contractor daily rate histogram for Support Analyst in the North East

Support Analyst
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in the North East.

Contractor hourly rate trend for Support Analyst in the North East

Support Analyst
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the North East region over the 6 months to 19 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +31 37 £375 -1.45% 4
Durham -11 1 £300 - 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the North East

For the 6 months to 19 December 2018, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North East region featuring Support Analyst in the job title.

1 22 (52.38%) Security Cleared
2 21 (50.00%) SC Cleared
2 21 (50.00%) Microsoft Excel
2 21 (50.00%) Microsoft
3 17 (40.48%) SharePoint
4 16 (38.10%) Microsoft Office
5 15 (35.71%) TPMS
5 15 (35.71%) VME
5 15 (35.71%) Microsoft PowerPoint
6 10 (23.81%) SQL Server
7 9 (21.43%) Service Management
7 9 (21.43%) ITIL
8 8 (19.05%) Oracle
9 7 (16.67%) Windows
10 6 (14.29%) EMC
11 5 (11.90%) SQL Server Reporting Services
11 5 (11.90%) Line 500
11 5 (11.90%) Open Source
11 5 (11.90%) SaaS
11 5 (11.90%) PaaS
11 5 (11.90%) 3PAR
11 5 (11.90%) IaaS
11 5 (11.90%) Sage
11 5 (11.90%) XML
11 5 (11.90%) SQL
11 5 (11.90%) VBA
11 5 (11.90%) MS Access
11 5 (11.90%) Active Directory
11 5 (11.90%) Toad
11 5 (11.90%) XML Schema

Support Analyst Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (40.48%) SharePoint
2 15 (35.71%) TPMS
3 3 (7.14%) MS Exchange
4 1 (2.38%) BizTalk Server
Applications
1 21 (50.00%) Microsoft Excel
2 16 (38.10%) Microsoft Office
3 15 (35.71%) Microsoft PowerPoint
Business Applications
1 5 (11.90%) Line 500
2 2 (4.76%) Dynamics CRM
Cloud Services
1 5 (11.90%) IaaS
1 5 (11.90%) PaaS
1 5 (11.90%) SaaS
2 1 (2.38%) Cloud Computing
2 1 (2.38%) Dynamics 365
2 1 (2.38%) Office 365
Communications & Networking
1 4 (9.52%) NAS
1 4 (9.52%) SAN
2 1 (2.38%) Firewall
2 1 (2.38%) Unified Communications
Database & Business Intelligence
1 10 (23.81%) SQL Server
2 5 (11.90%) MS Access
2 5 (11.90%) SQL Server Reporting Services
Development Applications
1 5 (11.90%) Toad
2 4 (9.52%) GitLab
3 2 (4.76%) Artifactory
General
1 1 (2.38%) Banking
1 1 (2.38%) Retail
Libraries, Frameworks & Software Standards
1 5 (11.90%) XML
1 5 (11.90%) XML Schema
Miscellaneous
1 3 (7.14%) Clustering
2 2 (4.76%) EMC VMAX
2 2 (4.76%) Management Information System
2 2 (4.76%) Replication
2 2 (4.76%) User Experience
3 1 (2.38%) Analytical Skills
3 1 (2.38%) Enterprise Software
3 1 (2.38%) NHS
Operating Systems
1 15 (35.71%) VME
2 7 (16.67%) Windows
3 4 (9.52%) Linux
3 4 (9.52%) Windows Server
4 3 (7.14%) Red Hat Enterprise Linux
4 3 (7.14%) Windows Server 2003
4 3 (7.14%) Windows Server 2008
4 3 (7.14%) Windows Server 2012
5 2 (4.76%) Data ONTAP
6 1 (2.38%) Windows 10
Processes & Methodologies
1 9 (21.43%) ITIL
1 9 (21.43%) Service Management
2 5 (11.90%) Open Source
2 5 (11.90%) Prototyping
3 4 (9.52%) DevOps
3 4 (9.52%) Operational Acceptance Testing
3 4 (9.52%) Service Delivery
4 3 (7.14%) Business Analysis
4 3 (7.14%) Capacity Planning
4 3 (7.14%) Disaster Recovery
4 3 (7.14%) ITIL V3
5 2 (4.76%) Change Management
5 2 (4.76%) ITSM
5 2 (4.76%) Performance Management
5 2 (4.76%) Performance Monitoring
5 2 (4.76%) Performance Tuning
5 2 (4.76%) Process Improvement
5 2 (4.76%) Security Hardening
5 2 (4.76%) Statistics
5 2 (4.76%) Test Planning
Programming Languages
1 5 (11.90%) SQL
1 5 (11.90%) VBA
2 2 (4.76%) Shell Script
3 1 (2.38%) C
Qualifications
1 22 (52.38%) Security Cleared
2 21 (50.00%) SC Cleared
3 1 (2.38%) BPSS Clearance
3 1 (2.38%) DBS Check
3 1 (2.38%) ITIL Certification
Quality Assurance & Compliance
1 1 (2.38%) Disclosure Scotland
System Software
1 5 (11.90%) Active Directory
2 3 (7.14%) Oracle RAC
2 3 (7.14%) VMware ESXi
2 3 (7.14%) VMware Infrastructure
2 3 (7.14%) XenApp
2 3 (7.14%) XenDesktop
3 2 (4.76%) Virtual Machines
3 2 (4.76%) Virtual Servers
Systems Management
1 4 (9.52%) Tivoli Storage Manager
1 4 (9.52%) vMotion
2 3 (7.14%) Microsoft Clustering
2 3 (7.14%) Puppet
2 3 (7.14%) SCCM
2 3 (7.14%) SCOM
2 3 (7.14%) vCenter Server
3 2 (4.76%) SnapMirror
3 2 (4.76%) SnapVault
Vendors
1 21 (50.00%) Microsoft
2 8 (19.05%) Oracle
3 6 (14.29%) EMC
4 5 (11.90%) 3PAR
4 5 (11.90%) Sage
5 4 (9.52%) HP
6 3 (7.14%) BMC
6 3 (7.14%) Cisco
6 3 (7.14%) Red Hat
6 3 (7.14%) VMware
7 2 (4.76%) NetApp
8 1 (2.38%) CheckPoint
8 1 (2.38%) ServiceNow