Period
to 23 September 2018

The median contractor rate for a Support Analyst was £350 per day in advertised job vacancies in the North East during the 6 months to 23 September 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
England > North East
6 months to
23 Sep 2018
Same period 2017 Same period 2016
Rank 80 87 152
Rank change year-on-year +7 +65 -66
Contract jobs requiring a Support Analyst 25 5 18
As % of all contract IT jobs advertised in the North East 2.08% 0.41% 0.61%
As % of the Job Titles category 2.17% 0.44% 0.67%
Number of daily rates quoted 17 2 8
North East median daily rate £350 £193 £265
Median daily rate % change year-on-year +81.82% -27.36% +120.83%
10th Percentile £131 £186 £162
90th Percentile £443 £197 £341
England median daily rate £211 £280 £235
% change year-on-year -24.55% +19.15% -14.55%
Number of hourly rates quoted 1 3 4
North East median hourly rate £15.50 £9.50 £13.25
Median hourly rate % change year-on-year +63.16% -28.30% -1.85%
England median hourly rate £16.00 £15.10 £15.00
% change year-on-year +5.96% +0.67% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
North East
Contract vacancies in the North East with a recognized job title 1,152 1,138 2,670
% of contract IT jobs with a recognized job title 95.84% 93.43% 90.94%
Number of daily rates quoted 738 726 1,754
North East median daily rate £390 £363 £330
Median daily rate % change year-on-year +7.59% +9.85% -17.50%
10th Percentile £224 £219 £224
90th Percentile £575 £542 £506
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +6.25%
Number of hourly rates quoted 45 61 138
North East median hourly rate £15.00 £22.00 £27.00
Median hourly rate % change year-on-year -31.82% -18.52% +80.00%
10th Percentile £10.28 £10.00 £10.29
90th Percentile £30.70 £47.50 £36.00
England median hourly rate £18.00 £18.70 £19.00
% change year-on-year -3.74% -1.58% +8.57%

Support Analyst
Job Vacancy Trend in the North East

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for Support Analyst in the North East

Support Analyst
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in the North East.

Contractor daily rate trend for Support Analyst in the North East

Support Analyst
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing Support Analyst in the North East over the 6 months to 23 September 2018.

Contractor daily rate histogram for Support Analyst in the North East

Support Analyst
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in the North East.

Contractor hourly rate trend for Support Analyst in the North East

Support Analyst
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the North East region over the 6 months to 23 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +9 19 £350 +84.21% 8
Durham -8 3 £138 -29.49% 2
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the North East

For the 6 months to 23 September 2018, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North East region featuring Support Analyst in the job title.

1 11 (44.00%) SC Cleared
1 11 (44.00%) Security Cleared
2 9 (36.00%) Windows
3 8 (32.00%) Microsoft
4 7 (28.00%) Service Management
5 6 (24.00%) Active Directory
5 6 (24.00%) EMC
5 6 (24.00%) SQL Server
5 6 (24.00%) Windows Server
6 5 (20.00%) SCCM
6 5 (20.00%) Open Source
6 5 (20.00%) SaaS
6 5 (20.00%) PaaS
6 5 (20.00%) Puppet
6 5 (20.00%) 3PAR
6 5 (20.00%) IaaS
6 5 (20.00%) Oracle
6 5 (20.00%) ITIL
6 5 (20.00%) Windows Server 2003
7 4 (16.00%) Tivoli Storage Manager
7 4 (16.00%) Change Management
7 4 (16.00%) Linux
7 4 (16.00%) HP
7 4 (16.00%) DevOps
7 4 (16.00%) Windows Server 2012
7 4 (16.00%) Windows Server 2008
7 4 (16.00%) Incident Management
7 4 (16.00%) GitLab
7 4 (16.00%) vMotion
7 4 (16.00%) Operational Acceptance Testing

Support Analyst Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (12.00%) MS Exchange
2 2 (8.00%) WebLogic
2 2 (8.00%) WebSphere
Applications
1 2 (8.00%) Microsoft Excel
2 1 (4.00%) Microsoft Office
Business Applications
1 2 (8.00%) Line 500
Cloud Services
1 5 (20.00%) IaaS
1 5 (20.00%) PaaS
1 5 (20.00%) SaaS
2 1 (4.00%) Cloud Computing
2 1 (4.00%) Office 365
Communications & Networking
1 3 (12.00%) NAS
1 3 (12.00%) SAN
2 2 (8.00%) HTTPS
2 2 (8.00%) SSL
3 1 (4.00%) Firewall
3 1 (4.00%) LAN
Database & Business Intelligence
1 6 (24.00%) SQL Server
2 2 (8.00%) MS Access
2 2 (8.00%) SQL Server Reporting Services
Development Applications
1 4 (16.00%) GitLab
2 2 (8.00%) Artifactory
2 2 (8.00%) Toad
3 1 (4.00%) JIRA
General
1 2 (8.00%) Banking
2 1 (4.00%) Finance
2 1 (4.00%) Retail
Libraries, Frameworks & Software Standards
1 2 (8.00%) XML
1 2 (8.00%) XML Schema
Miscellaneous
1 3 (12.00%) Analytical Skills
1 3 (12.00%) Clustering
1 3 (12.00%) Management Information System
2 2 (8.00%) EMC VMAX
2 2 (8.00%) Replication
2 2 (8.00%) Smartphone
2 2 (8.00%) User Experience
3 1 (4.00%) FMCG
3 1 (4.00%) Self-Motivation
Operating Systems
1 9 (36.00%) Windows
2 6 (24.00%) Windows Server
3 5 (20.00%) Windows Server 2003
4 4 (16.00%) Linux
4 4 (16.00%) Windows Server 2008
4 4 (16.00%) Windows Server 2012
5 3 (12.00%) Red Hat Enterprise Linux
6 2 (8.00%) AIX
6 2 (8.00%) Data ONTAP
6 2 (8.00%) MVS
6 2 (8.00%) Unix
6 2 (8.00%) VME
7 1 (4.00%) Android
7 1 (4.00%) Apple iOS
7 1 (4.00%) Mac OS
7 1 (4.00%) Mac OS X
7 1 (4.00%) Windows 10
7 1 (4.00%) Windows 7
7 1 (4.00%) Windows 8
Processes & Methodologies
1 7 (28.00%) Service Management
2 5 (20.00%) ITIL
2 5 (20.00%) Open Source
3 4 (16.00%) Change Management
3 4 (16.00%) DevOps
3 4 (16.00%) Incident Management
3 4 (16.00%) Operational Acceptance Testing
4 3 (12.00%) Business Analysis
5 2 (8.00%) Capacity Planning
5 2 (8.00%) Data Extraction
5 2 (8.00%) Decision-Making
5 2 (8.00%) Deployment Automation
5 2 (8.00%) Matrix Organization
5 2 (8.00%) Performance Management
5 2 (8.00%) Performance Monitoring
5 2 (8.00%) Performance Tuning
5 2 (8.00%) Process Improvement
5 2 (8.00%) Prototyping
5 2 (8.00%) Security Hardening
5 2 (8.00%) Test Planning
Programming Languages
1 2 (8.00%) Shell Script
1 2 (8.00%) VBA
2 1 (4.00%) C
2 1 (4.00%) SQL
Qualifications
1 11 (44.00%) SC Cleared
1 11 (44.00%) Security Cleared
2 1 (4.00%) ITIL Certification
2 1 (4.00%) ITIL Foundation Certificate
2 1 (4.00%) Microsoft Certification
Quality Assurance & Compliance
1 2 (8.00%) SLA
System Software
1 6 (24.00%) Active Directory
2 3 (12.00%) Oracle RAC
2 3 (12.00%) VMware ESXi
2 3 (12.00%) VMware Infrastructure
2 3 (12.00%) XenApp
2 3 (12.00%) XenDesktop
3 2 (8.00%) Virtual Servers
4 1 (4.00%) BitLocker
Systems Management
1 5 (20.00%) Puppet
1 5 (20.00%) SCCM
2 4 (16.00%) Tivoli Storage Manager
2 4 (16.00%) vMotion
3 3 (12.00%) Microsoft Clustering
3 3 (12.00%) SCOM
3 3 (12.00%) vCenter Server
4 2 (8.00%) SnapMirror
4 2 (8.00%) SnapVault
5 1 (4.00%) Systems Management Server (SMS)
Vendors
1 8 (32.00%) Microsoft
2 6 (24.00%) EMC
3 5 (20.00%) 3PAR
3 5 (20.00%) Oracle
4 4 (16.00%) HP
5 3 (12.00%) BMC
5 3 (12.00%) Cisco
5 3 (12.00%) Red Hat
5 3 (12.00%) VMware
6 2 (8.00%) Axway
6 2 (8.00%) Fujitsu
6 2 (8.00%) IBM
6 2 (8.00%) NetApp
6 2 (8.00%) Sage
6 2 (8.00%) SAP
6 2 (8.00%) ServiceNow
7 1 (4.00%) Avaya
7 1 (4.00%) CheckPoint
7 1 (4.00%) Google