Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £250, according to job vacancies posted in the 6 months leading up to 18 February 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

 6 months to
18 Feb 2026		 Same period 2025 Same period 2024
Rank 271 297 273
Rank change year-on-year +26 -24 +19
Contract jobs requiring a Support Analyst 332 200 315
As % of all contract jobs in England 0.96% 0.77% 0.84%
As % of the Job Titles category 1.05% 0.83% 0.90%
Number of daily rates quoted 158 108 236
10th Percentile £126 £186 £163
25th Percentile £162 £210 £189
Median daily rate (50th Percentile) £250 £250 £265
Median % change year-on-year - -5.66% -1.85%
75th Percentile £375 £441 £425
90th Percentile £450 £600 £588
UK median daily rate £260 £250 £265
% change year-on-year +4.00% -5.66% +6.00%
Number of hourly rates quoted 68 17 22
10th Percentile £13.12 £18.80 £15.28
25th Percentile £15.50 £22.00 £18.31
Median hourly rate £20.75 £24.66 £22.00
Median % change year-on-year -15.86% +12.09% +4.76%
75th Percentile £23.25 £30.68 £23.75
90th Percentile £31.12 £37.00 £23.98
UK median hourly rate £20.75 £24.66 £21.50
% change year-on-year -15.86% +14.70% +5.19%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 31,731 24,013 35,082
% of contract IT jobs with a recognized job title 91.75% 93.02% 93.02%
Number of daily rates quoted 20,150 15,038 23,479
10th Percentile £303 £296 £273
25th Percentile £409 £409 £413
Median daily rate (50th Percentile) £501 £525 £525
Median % change year-on-year -4.67% - -4.55%
75th Percentile £625 £638 £640
90th Percentile £725 £750 £745
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 2,026 700 2,145
10th Percentile £15.00 £16.25 £13.20
25th Percentile £18.87 £21.49 £16.54
Median hourly rate £31.93 £35.00 £35.00
Median % change year-on-year -8.77% - -12.50%
75th Percentile £63.75 £65.00 £60.00
90th Percentile £73.46 £75.03 £72.50
UK median hourly rate £30.00 £34.11 £35.00
% change year-on-year -12.05% -2.54% -9.09%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 18 February 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 18 February 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 18 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
North of England -2 88 £173 -25.65% 15
London -54 84 £370 +23.33% 27
North West +11 56 £173 -39.05% 5
South East +10 56 £220 -26.97% 50
East of England +24 55 £173 -6.76% 14
Midlands -54 24 £155 -26.19% 23
North East +6 22 £120 -56.36%
South West -19 19 £275 +27.91% 13
West Midlands -41 17 £153 -27.38% 11
Yorkshire -55 10 £290 +28.89% 10
East Midlands -29 7 £213 +15.65% 11
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 18 February 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 144 (43.37%) Windows
2 130 (39.16%) Microsoft
3 101 (30.42%) Active Directory
4 99 (29.82%) Microsoft 365
5 91 (27.41%) Customer Service
6 86 (25.90%) Problem-Solving
7 80 (24.10%) ITIL
8 53 (15.96%) Azure
9 49 (14.76%) ITSM
9 49 (14.76%) Windows 10
10 44 (13.25%) Microsoft Office
11 42 (12.65%) Degree
12 37 (11.14%) Service Delivery
13 36 (10.84%) Problem Management
14 35 (10.54%) Security Cleared
15 34 (10.24%) SQL
16 31 (9.34%) Incident Management
17 30 (9.04%) Asset Management
17 30 (9.04%) SC Cleared
17 30 (9.04%) Service Management
17 30 (9.04%) SharePoint
18 27 (8.13%) Information Security
18 27 (8.13%) Migration
18 27 (8.13%) Windows Server
19 26 (7.83%) ServiceNow
20 25 (7.53%) Change Management
21 23 (6.93%) Data Analysis
21 23 (6.93%) PowerShell
21 23 (6.93%) VPN
22 22 (6.63%) Microsoft Intune

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 30 (9.04%) SharePoint
2 19 (5.72%) Microsoft Exchange
3 18 (5.42%) Skype for Business
4 11 (3.31%) Mattermost
5 6 (1.81%) Exchange Server 2013
6 2 (0.60%) Apache
6 2 (0.60%) Confluence
6 2 (0.60%) IIS
6 2 (0.60%) Oracle Self-Service HR
6 2 (0.60%) Oracle Workflow
Applications
1 44 (13.25%) Microsoft Office
2 21 (6.33%) Microsoft Excel
3 12 (3.61%) Microsoft PowerPoint
4 7 (2.11%) MS Visio
5 4 (1.20%) Spreadsheet
6 2 (0.60%) Adobe Premiere
6 2 (0.60%) Oracle Smart View
7 1 (0.30%) Adobe Creative Suite
7 1 (0.30%) AutoCAD
Business Applications
1 16 (4.82%) Remedy ITSM
2 3 (0.90%) Dynamics CRM
2 3 (0.90%) SAP S/4HANA
3 2 (0.60%) ION MarketView
3 2 (0.60%) Oracle Assets
3 2 (0.60%) Oracle Cash Management
3 2 (0.60%) Oracle Payables
3 2 (0.60%) Oracle Procure-to-Pay
3 2 (0.60%) Oracle Receivables
4 1 (0.30%) Demantra
4 1 (0.30%) Salesforce CRM
4 1 (0.30%) SAP CO
4 1 (0.30%) SAP FI
4 1 (0.30%) SAP FI/CO
Cloud Services
1 99 (29.82%) Microsoft 365
2 53 (15.96%) Azure
3 21 (6.33%) Entra ID
4 18 (5.42%) OneDrive
5 8 (2.41%) Dynamics 365
6 6 (1.81%) AWS
6 6 (1.81%) Power Platform
7 5 (1.51%) Power Automate
8 4 (1.20%) Slack
9 3 (0.90%) Azure DevOps
9 3 (0.90%) GCP
9 3 (0.90%) Google Workspace
10 2 (0.60%) Adobe Creative Cloud
10 2 (0.60%) PowerApps
11 1 (0.30%) Mimecast
11 1 (0.30%) PaaS
11 1 (0.30%) SaaS
11 1 (0.30%) Snowflake
Communications & Networking
1 23 (6.93%) VPN
2 18 (5.42%) Skype
3 17 (5.12%) LAN
4 15 (4.52%) DHCP
4 15 (4.52%) DNS
5 14 (4.22%) WAN
5 14 (4.22%) Wi-Fi
6 13 (3.92%) TCP/IP
7 12 (3.61%) Wireless
8 6 (1.81%) PABX
8 6 (1.81%) Structured Cabling
8 6 (1.81%) Unified Communications
8 6 (1.81%) VLAN
9 5 (1.51%) Firewall
10 2 (0.60%) RS-232
10 2 (0.60%) X.400
11 1 (0.30%) HTTP
11 1 (0.30%) Network Security
11 1 (0.30%) VoIP
Database & Business Intelligence
1 10 (3.01%) Oracle Reports
2 7 (2.11%) Oracle Database
3 3 (0.90%) SQL Server
3 3 (0.90%) Tableau
4 2 (0.60%) Data Mart
4 2 (0.60%) GIS
4 2 (0.60%) Oracle BI Publisher
4 2 (0.60%) PostgreSQL
5 1 (0.30%) Amazon Redshift
5 1 (0.30%) Data Warehouse
5 1 (0.30%) Power BI
Development Applications
1 11 (3.31%) JIRA
2 1 (0.30%) Postman
2 1 (0.30%) SoapUI
General
1 113 (34.04%) Social Skills
2 67 (20.18%) Analytical Skills
3 40 (12.05%) Finance
4 26 (7.83%) Public Sector
5 13 (3.92%) Retail
6 11 (3.31%) Inclusion and Diversity
6 11 (3.31%) Manufacturing
7 10 (3.01%) Banking
8 9 (2.71%) Telecoms
9 6 (1.81%) Organisational Skills
10 5 (1.51%) Local Government
11 4 (1.20%) Documentation Skills
11 4 (1.20%) General Ledger
11 4 (1.20%) Legal
11 4 (1.20%) Marketing
11 4 (1.20%) Multimedia
12 3 (0.90%) Front Office
12 3 (0.90%) Investment Banking
13 2 (0.60%) Law
13 2 (0.60%) Military
Libraries, Frameworks & Software Standards
1 3 (0.90%) XML
2 2 (0.60%) Oracle Fusion
2 2 (0.60%) Web Services
3 1 (0.30%) JSON
3 1 (0.30%) REST
3 1 (0.30%) SAP Fiori
3 1 (0.30%) SOAP
Miscellaneous
1 34 (10.24%) Management Information System
2 33 (9.94%) Onboarding
3 22 (6.63%) Self-Motivation
4 14 (4.22%) Driving Licence
5 13 (3.92%) CMDB
6 12 (3.61%) NHS
7 11 (3.31%) Smartphone
8 8 (2.41%) Data Centre
9 7 (2.11%) Video Conferencing
10 5 (1.51%) Team-Oriented Environment
11 4 (1.20%) Virtual Team
12 3 (0.90%) Enterprise Software
12 3 (0.90%) Hedge funds
13 2 (0.60%) Analytical Mindset
13 2 (0.60%) Fixed Income
13 2 (0.60%) Public Cloud
14 1 (0.30%) BYOD
14 1 (0.30%) Data Structures
14 1 (0.30%) iPad
14 1 (0.30%) iPhone
Operating Systems
1 144 (43.37%) Windows
2 49 (14.76%) Windows 10
3 27 (8.13%) Windows Server
4 18 (5.42%) Linux
5 17 (5.12%) Windows Server 2003
6 15 (4.52%) Windows Server 2016
7 12 (3.61%) Windows 7
8 9 (2.71%) Apple iOS
9 7 (2.11%) AIX
9 7 (2.11%) Android
10 5 (1.51%) Windows Server 2012
11 4 (1.20%) Mac OS
12 3 (0.90%) Unix
12 3 (0.90%) Windows Server 2019
Processes & Methodologies
1 91 (27.41%) Customer Service
2 86 (25.90%) Problem-Solving
3 80 (24.10%) ITIL
4 49 (14.76%) ITSM
5 37 (11.14%) Service Delivery
6 36 (10.84%) Problem Management
7 31 (9.34%) Incident Management
8 30 (9.04%) Asset Management
8 30 (9.04%) Service Management
9 27 (8.13%) Information Security
9 27 (8.13%) Migration
10 25 (7.53%) Change Management
11 23 (6.93%) Data Analysis
12 20 (6.02%) Project Management
13 19 (5.72%) Validation
14 18 (5.42%) Root Cause Analysis
15 17 (5.12%) Proactive Monitoring
15 17 (5.12%) Process Improvement
16 16 (4.82%) Time Management
17 14 (4.22%) Continuous Improvement
Programming Languages
1 34 (10.24%) SQL
2 23 (6.93%) PowerShell
3 6 (1.81%) Shell Script
4 5 (1.51%) Java
5 3 (0.90%) Bash
5 3 (0.90%) C#
5 3 (0.90%) JavaScript
5 3 (0.90%) PL/SQL
6 2 (0.60%) Groovy
6 2 (0.60%) Python
7 1 (0.30%) T-SQL
Qualifications
1 42 (12.65%) Degree
2 35 (10.54%) Security Cleared
3 30 (9.04%) SC Cleared
4 18 (5.42%) Microsoft Certification
5 16 (4.82%) ITIL Certification
6 15 (4.52%) Microsoft Certified Professional
7 10 (3.01%) A+ Certification
7 10 (3.01%) MCSE
8 7 (2.11%) HND
9 6 (1.81%) ECDL
10 5 (1.51%) HNC
10 5 (1.51%) MCDST
11 4 (1.20%) Computer Science Degree
12 3 (0.90%) ITIL Foundation Certificate
12 3 (0.90%) Network+ Certification
13 1 (0.30%) BPSS Clearance
13 1 (0.30%) CEH
13 1 (0.30%) CISM
13 1 (0.30%) CISSP
13 1 (0.30%) DV Cleared
Quality Assurance & Compliance
1 22 (6.63%) SLA
2 7 (2.11%) PMO
3 5 (1.51%) NIST
4 4 (1.20%) ISO/IEC 27001
5 3 (0.90%) Actionable Recommendations
5 3 (0.90%) GDPR
6 2 (0.60%) PCI DSS
7 1 (0.30%) Cyber Essentials
7 1 (0.30%) GRC
7 1 (0.30%) HIPAA
7 1 (0.30%) QA
System Software
1 101 (30.42%) Active Directory
2 4 (1.20%) Hyper-V
2 4 (1.20%) VMware Infrastructure
3 1 (0.30%) Virtual Desktop
Systems Management
1 22 (6.63%) Microsoft Intune
2 19 (5.72%) SCCM
3 18 (5.42%) HP SiteScope
3 18 (5.42%) SCOM
4 4 (1.20%) Jamf Pro
5 2 (0.60%) Ansible
5 2 (0.60%) Systems Management Server (SMS)
6 1 (0.30%) Control-M
6 1 (0.30%) ITRS Geneos
6 1 (0.30%) Kibana
Vendors
1 130 (39.16%) Microsoft
2 26 (7.83%) ServiceNow
3 21 (6.33%) Splunk
4 20 (6.02%) Oracle
5 16 (4.82%) Remedy
6 13 (3.92%) Apple
6 13 (3.92%) Cisco
7 8 (2.41%) HP
8 7 (2.11%) Citrix
8 7 (2.11%) IBM
8 7 (2.11%) Mitel
8 7 (2.11%) Salesforce
9 6 (1.81%) MobileIron
9 6 (1.81%) SAP
10 5 (1.51%) Google
10 5 (1.51%) iManage
11 4 (1.20%) Adobe
11 4 (1.20%) Netskope
11 4 (1.20%) VMware
12 3 (0.90%) Computacenter
123 Support Analyst jobs in England