Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £280, according to job vacancies posted in the 6 months leading up to 8 November 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

 6 months to
8 Nov 2025		 Same period 2024 Same period 2023
Rank 225 317 267
Rank change year-on-year +92 -50 +32
Contract jobs requiring a Support Analyst 372 211 370
As % of all contract jobs in England 1.25% 0.68% 0.93%
As % of the Job Titles category 1.37% 0.73% 0.99%
Number of daily rates quoted 161 106 265
10th Percentile £128 £158 £163
25th Percentile £178 £200 £205
Median daily rate (50th Percentile) £280 £236 £350
Median % change year-on-year +18.52% -32.50% +40.00%
75th Percentile £431 £361 £575
90th Percentile £500 £494 £658
UK median daily rate £290 £225 £350
% change year-on-year +28.89% -35.71% +40.00%
Number of hourly rates quoted 97 14 24
10th Percentile £13.50 £21.08 £14.36
25th Percentile £17.89 £22.06 £15.44
Median hourly rate £22.14 £27.00 £19.50
Median % change year-on-year -18.00% +38.46% +7.73%
75th Percentile £26.43 £30.68 £24.19
90th Percentile £31.40 £37.00 £27.05
UK median hourly rate £22.14 £24.50 £19.00
% change year-on-year -9.63% +28.95% +8.57%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 27,142 28,971 37,444
% of contract IT jobs with a recognized job title 91.18% 93.00% 93.73%
Number of daily rates quoted 17,434 17,700 25,988
10th Percentile £281 £300 £299
25th Percentile £404 £413 £415
Median daily rate (50th Percentile) £510 £525 £538
Median % change year-on-year -2.86% -2.33% -2.27%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,605 1,092 1,424
10th Percentile £14.07 £15.10 £15.25
25th Percentile £17.79 £21.05 £19.25
Median hourly rate £25.15 £40.00 £45.21
Median % change year-on-year -37.13% -11.52% +50.70%
75th Percentile £51.65 £66.15 £65.00
90th Percentile £70.00 £75.00 £77.50
UK median hourly rate £25.15 £36.50 £44.50
% change year-on-year -31.10% -17.98% +53.98%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 8 November 2025.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 8 November 2025.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 8 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London +47 135 £413 +37.50% 123
North of England +11 66 £210 +0.60% 22
South East +25 52 £263 +16.67% 141
East of England +35 49 £171 +5.23% 15
North West +9 36 £210 +1.20% 9
South West +10 34 £275 - 33
Midlands -28 34 £145 -13.43% 34
West Midlands -25 22 £148 -14.49% 25
Yorkshire -26 17 £290 +34.09% 8
North East +1 13 £106 - 5
East Midlands -19 12 £140 -13.85% 7
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 8 November 2025, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 173 (46.51%) Microsoft
2 135 (36.29%) Windows
3 107 (28.76%) Problem-Solving
4 106 (28.49%) ITIL
5 105 (28.23%) Active Directory
6 92 (24.73%) Customer Service
7 85 (22.85%) Microsoft 365
8 72 (19.35%) ITSM
9 58 (15.59%) Service Management
10 54 (14.52%) Microsoft Office
11 52 (13.98%) Degree
12 49 (13.17%) Security Cleared
13 48 (12.90%) Windows 10
14 45 (12.10%) Problem Management
14 45 (12.10%) SC Cleared
15 44 (11.83%) Information Security
16 43 (11.56%) SQL
17 35 (9.41%) Azure
18 34 (9.14%) Service Delivery
18 34 (9.14%) SharePoint
18 34 (9.14%) SLA
19 31 (8.33%) Microsoft Excel
19 31 (8.33%) Project Management
20 29 (7.80%) ServiceNow
21 28 (7.53%) Change Management
22 27 (7.26%) Asset Management
22 27 (7.26%) PowerShell
23 26 (6.99%) ITIL Certification
23 26 (6.99%) Microsoft Certification
23 26 (6.99%) Oracle

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 34 (9.14%) SharePoint
2 23 (6.18%) Skype for Business
3 22 (5.91%) Microsoft Exchange
4 15 (4.03%) Mattermost
5 7 (1.88%) Exchange Server 2013
6 4 (1.08%) Confluence
Applications
1 54 (14.52%) Microsoft Office
2 31 (8.33%) Microsoft Excel
3 18 (4.84%) Microsoft PowerPoint
4 9 (2.42%) MS Visio
5 2 (0.54%) Adobe Creative Suite
5 2 (0.54%) Adobe Premiere
5 2 (0.54%) Oracle Smart View
5 2 (0.54%) Spreadsheet
6 1 (0.27%) Microsoft Project
Business Applications
1 17 (4.57%) Remedy ITSM
2 9 (2.42%) Unit4 Business World
3 5 (1.34%) ION MarketView
4 4 (1.08%) Dynamics CRM
5 2 (0.54%) BondVision
6 1 (0.27%) assyst
6 1 (0.27%) Bloomberg TOMS
6 1 (0.27%) NEC Housing
6 1 (0.27%) Salesforce CRM
6 1 (0.27%) SAP S/4HANA
Cloud Services
1 85 (22.85%) Microsoft 365
2 35 (9.41%) Azure
3 21 (5.65%) Entra ID
3 21 (5.65%) OneDrive
4 8 (2.15%) Dynamics 365
5 6 (1.61%) AWS
6 3 (0.81%) Google Workspace
7 2 (0.54%) Power Platform
7 2 (0.54%) Slack
8 1 (0.27%) Amazon EC2
8 1 (0.27%) Amazon S3
8 1 (0.27%) ChatGPT
8 1 (0.27%) GCP
8 1 (0.27%) Microsoft Copilot
8 1 (0.27%) Smartsheet
8 1 (0.27%) SuccessFactors
Communications & Networking
1 25 (6.72%) TCP/IP
2 24 (6.45%) LAN
3 23 (6.18%) Skype
4 18 (4.84%) DHCP
4 18 (4.84%) DNS
5 16 (4.30%) WAN
6 15 (4.03%) VPN
7 13 (3.49%) Wireless
8 11 (2.96%) Firewall
9 9 (2.42%) Wi-Fi
10 8 (2.15%) Unified Communications
11 6 (1.61%) PABX
11 6 (1.61%) Structured Cabling
11 6 (1.61%) WebEx
12 5 (1.34%) Cisco IOS
12 5 (1.34%) IP Telephony
12 5 (1.34%) PuTTY
12 5 (1.34%) VLAN
12 5 (1.34%) WLAN
13 2 (0.54%) Softphone
Database & Business Intelligence
1 13 (3.49%) Oracle Reports
2 10 (2.69%) Oracle Database
3 9 (2.42%) Relational Database
4 7 (1.88%) SQL Server
5 4 (1.08%) GIS
5 4 (1.08%) PostgreSQL
6 2 (0.54%) Power BI
7 1 (0.27%) MySQL
Development Applications
1 10 (2.69%) JIRA
2 1 (0.27%) Postman
2 1 (0.27%) SoapUI
General
1 138 (37.10%) Social Skills
2 77 (20.70%) Finance
3 75 (20.16%) Analytical Skills
4 20 (5.38%) Manufacturing
5 17 (4.57%) Public Sector
6 16 (4.30%) Inclusion and Diversity
7 12 (3.23%) Police
8 8 (2.15%) Banking
8 8 (2.15%) Front Office
8 8 (2.15%) Local Government
8 8 (2.15%) Organisational Skills
9 7 (1.88%) Retail
9 7 (1.88%) Telecoms
10 6 (1.61%) Back Office
11 4 (1.08%) Financial Institution
12 3 (0.81%) Investment Banking
13 2 (0.54%) Electronics
13 2 (0.54%) Games
13 2 (0.54%) Marketing
13 2 (0.54%) Multimedia
Libraries, Frameworks & Software Standards
1 3 (0.81%) Rendezvous
2 2 (0.54%) XMPP
3 1 (0.27%) .NET
3 1 (0.27%) .NET Framework
3 1 (0.27%) FIX Protocol
3 1 (0.27%) JSON
3 1 (0.27%) LAMP
3 1 (0.27%) REST
3 1 (0.27%) SOAP
3 1 (0.27%) XML
Miscellaneous
1 30 (8.06%) Management Information System
2 24 (6.45%) Driving Licence
3 17 (4.57%) NHS
4 16 (4.30%) iPad
5 15 (4.03%) CMDB
5 15 (4.03%) iPhone
6 13 (3.49%) Self-Motivation
7 9 (2.42%) Onboarding
7 9 (2.42%) Video Conferencing
7 9 (2.42%) Virtual Team
8 8 (2.15%) Fixed Income
9 7 (1.88%) Smartphone
10 5 (1.34%) Data Centre
10 5 (1.34%) Team-Oriented Environment
11 4 (1.08%) Analytical Mindset
12 3 (0.81%) BYOD
12 3 (0.81%) Foreign Exchange (FX)
13 2 (0.54%) Blackberry
13 2 (0.54%) Data Protection Act
14 1 (0.27%) Credit Risk
Operating Systems
1 135 (36.29%) Windows
2 48 (12.90%) Windows 10
3 22 (5.91%) Windows Server
4 19 (5.11%) Linux
5 15 (4.03%) Windows 7
5 15 (4.03%) Windows Server 2003
6 14 (3.76%) Mac OS
7 11 (2.96%) Windows Server 2016
8 10 (2.69%) AIX
9 8 (2.15%) Android
10 7 (1.88%) Apple iOS
11 5 (1.34%) Unix
11 5 (1.34%) Windows Server 2012
12 1 (0.27%) Windows Server 2019
Processes & Methodologies
1 107 (28.76%) Problem-Solving
2 106 (28.49%) ITIL
3 92 (24.73%) Customer Service
4 72 (19.35%) ITSM
5 58 (15.59%) Service Management
6 45 (12.10%) Problem Management
7 44 (11.83%) Information Security
8 34 (9.14%) Service Delivery
9 31 (8.33%) Project Management
10 28 (7.53%) Change Management
11 27 (7.26%) Asset Management
12 25 (6.72%) Data Analysis
13 23 (6.18%) Proactive Monitoring
14 22 (5.91%) Decision-Making
15 21 (5.65%) Cybersecurity
16 20 (5.38%) Root Cause Analysis
17 19 (5.11%) Continuous Improvement
17 19 (5.11%) Workflow
18 18 (4.84%) Mobile Device Management
19 17 (4.57%) Migration
Programming Languages
1 43 (11.56%) SQL
2 27 (7.26%) PowerShell
3 9 (2.42%) Python
4 1 (0.27%) C
Qualifications
1 52 (13.98%) Degree
2 49 (13.17%) Security Cleared
3 45 (12.10%) SC Cleared
4 26 (6.99%) ITIL Certification
4 26 (6.99%) Microsoft Certification
5 15 (4.03%) MCP
6 14 (3.76%) HND
7 10 (2.69%) A+ Certification
7 10 (2.69%) HNC
7 10 (2.69%) MCSE
8 6 (1.61%) Computer Science Degree
8 6 (1.61%) ECDL
9 5 (1.34%) CCNA
9 5 (1.34%) CCNP
9 5 (1.34%) Cisco Certification
9 5 (1.34%) ITIL Foundation Certificate
9 5 (1.34%) MCDST
10 2 (0.54%) DV Cleared
11 1 (0.27%) BPSS Clearance
Quality Assurance & Compliance
1 34 (9.14%) SLA
2 6 (1.61%) PMO
3 5 (1.34%) Cyber Essentials
4 4 (1.08%) ISO/IEC 27001
4 4 (1.08%) NIST
5 3 (0.81%) Data Quality
6 1 (0.27%) QA
System Software
1 105 (28.23%) Active Directory
2 2 (0.54%) BitLocker
2 2 (0.54%) Firmware
3 1 (0.27%) Hyper-V
3 1 (0.27%) Virtual Desktop
3 1 (0.27%) VMware Infrastructure
3 1 (0.27%) Xen
Systems Management
1 23 (6.18%) SCCM
1 23 (6.18%) SCOM
2 21 (5.65%) HP SiteScope
3 19 (5.11%) Microsoft Intune
4 4 (1.08%) Jamf Pro
5 3 (0.81%) Ansible
5 3 (0.81%) BladeLogic
5 3 (0.81%) ITRS Geneos
6 2 (0.54%) Systems Management Server (SMS)
7 1 (0.27%) Active Directory Federation Services
7 1 (0.27%) Kibana
Vendors
1 173 (46.51%) Microsoft
2 29 (7.80%) ServiceNow
3 26 (6.99%) Oracle
4 24 (6.45%) Cisco
4 24 (6.45%) Splunk
5 22 (5.91%) Remedy
6 20 (5.38%) Citrix
7 12 (3.23%) Apple
8 11 (2.96%) HP
8 11 (2.96%) MobileIron
9 9 (2.42%) Bloomberg
10 8 (2.15%) ION Trading
11 7 (1.88%) Reuters
12 6 (1.61%) IFS
12 6 (1.61%) Mitel
12 6 (1.61%) Tradeweb
13 5 (1.34%) Computacenter
13 5 (1.34%) Google
13 5 (1.34%) iManage
13 5 (1.34%) Peregrine
310 Support Analyst jobs in England