Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £263, according to job vacancies posted in the 6 months leading up to 9 January 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

 6 months to
9 Jan 2026		 Same period 2025 Same period 2024
Rank 232 282 269
Rank change year-on-year +50 -13 +22
Contract jobs requiring a Support Analyst 357 213 305
As % of all contract jobs in England 1.14% 0.79% 0.85%
As % of the Job Titles category 1.24% 0.85% 0.91%
Number of daily rates quoted 171 116 226
10th Percentile £126 £179 £163
25th Percentile £165 £210 £200
Median daily rate (50th Percentile) £263 £251 £287
Median % change year-on-year +4.48% -12.46% +14.80%
75th Percentile £400 £430 £494
90th Percentile £450 £600 £669
UK median daily rate £263 £250 £275
% change year-on-year +5.00% -9.09% +10.00%
Number of hourly rates quoted 69 19 15
10th Percentile £13.39 £19.03 £14.50
25th Percentile £15.50 £21.13 £15.38
Median hourly rate £20.75 £24.50 £20.00
Median % change year-on-year -15.31% +22.50% +2.56%
75th Percentile £25.15 £30.34 £23.75
90th Percentile £31.40 £37.00 £24.45
UK median hourly rate £20.79 £24.50 £18.25
% change year-on-year -15.14% +34.25% -6.41%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 28,716 25,151 33,511
% of contract IT jobs with a recognized job title 91.51% 92.86% 93.26%
Number of daily rates quoted 18,336 15,573 22,800
10th Percentile £300 £300 £280
25th Percentile £406 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,752 769 1,489
10th Percentile £14.38 £15.87 £14.24
25th Percentile £18.26 £21.25 £19.25
Median hourly rate £27.50 £35.00 £44.78
Median % change year-on-year -21.43% -21.83% +27.93%
75th Percentile £61.31 £64.50 £65.00
90th Percentile £72.50 £74.77 £76.53
UK median hourly rate £26.50 £32.50 £44.50
% change year-on-year -18.46% -26.97% +34.85%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 9 January 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 9 January 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 9 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London +4 115 £400 +33.33% 23
North of England +3 85 £163 -26.50% 41
South East +19 53 £190 -24.75% 46
North West +6 53 £168 -19.76% 17
East of England +24 49 £171 -17.09% 24
Midlands -42 26 £148 -16.90% 29
South West -15 23 £275 +17.02% 20
North East +6 21 £120 -56.36% 2
West Midlands -29 16 £150 -28.57% 13
Yorkshire -47 11 £290 +31.17% 22
East Midlands -30 10 £140 -17.65% 15
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 9 January 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 139 (38.94%) Microsoft
2 138 (38.66%) Windows
3 103 (28.85%) Active Directory
4 95 (26.61%) Problem-Solving
5 90 (25.21%) ITIL
5 90 (25.21%) Microsoft 365
6 86 (24.09%) Customer Service
7 57 (15.97%) ITSM
8 51 (14.29%) Azure
9 49 (13.73%) Degree
10 47 (13.17%) Microsoft Office
10 47 (13.17%) Windows 10
11 41 (11.48%) Problem Management
11 41 (11.48%) Service Delivery
12 39 (10.92%) SQL
13 38 (10.64%) Service Management
14 37 (10.36%) Information Security
14 37 (10.36%) Security Cleared
15 34 (9.52%) SC Cleared
16 30 (8.40%) Asset Management
16 30 (8.40%) Windows Server
17 29 (8.12%) ServiceNow
17 29 (8.12%) SharePoint
18 25 (7.00%) Change Management
18 25 (7.00%) PowerShell
18 25 (7.00%) SLA
19 24 (6.72%) Oracle
19 24 (6.72%) Project Management
20 23 (6.44%) Incident Management
20 23 (6.44%) Microsoft Intune

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 29 (8.12%) SharePoint
2 21 (5.88%) Skype for Business
3 20 (5.60%) Microsoft Exchange
4 13 (3.64%) Mattermost
5 7 (1.96%) Exchange Server 2013
6 3 (0.84%) Confluence
7 2 (0.56%) Apache
7 2 (0.56%) IIS
Applications
1 47 (13.17%) Microsoft Office
2 22 (6.16%) Microsoft Excel
3 16 (4.48%) Microsoft PowerPoint
4 8 (2.24%) MS Visio
5 2 (0.56%) Adobe Premiere
5 2 (0.56%) Oracle Smart View
6 1 (0.28%) Adobe Creative Suite
6 1 (0.28%) Microsoft Project
6 1 (0.28%) Spreadsheet
Business Applications
1 19 (5.32%) Remedy ITSM
2 9 (2.52%) Unit4 Business World
3 7 (1.96%) Dynamics CRM
4 3 (0.84%) ION MarketView
4 3 (0.84%) SAP S/4HANA
5 2 (0.56%) BondVision
6 1 (0.28%) assyst
6 1 (0.28%) Bloomberg TOMS
6 1 (0.28%) Salesforce CRM
6 1 (0.28%) SAP CO
6 1 (0.28%) SAP FI
6 1 (0.28%) SAP FI/CO
Cloud Services
1 90 (25.21%) Microsoft 365
2 51 (14.29%) Azure
3 19 (5.32%) OneDrive
4 18 (5.04%) Entra ID
5 11 (3.08%) Dynamics 365
6 7 (1.96%) AWS
7 4 (1.12%) Power Automate
7 4 (1.12%) Power Platform
8 3 (0.84%) Azure DevOps
8 3 (0.84%) GCP
8 3 (0.84%) Slack
9 2 (0.56%) Adobe Creative Cloud
9 2 (0.56%) Google Workspace
10 1 (0.28%) PaaS
10 1 (0.28%) PowerApps
10 1 (0.28%) SaaS
10 1 (0.28%) Smartsheet
10 1 (0.28%) Snowflake
10 1 (0.28%) SuccessFactors
Communications & Networking
1 23 (6.44%) VPN
2 22 (6.16%) LAN
3 21 (5.88%) Skype
4 17 (4.76%) TCP/IP
5 16 (4.48%) WAN
6 15 (4.20%) DHCP
6 15 (4.20%) DNS
7 12 (3.36%) Wi-Fi
7 12 (3.36%) Wireless
8 7 (1.96%) Firewall
9 6 (1.68%) PABX
9 6 (1.68%) Structured Cabling
9 6 (1.68%) Unified Communications
10 5 (1.40%) VLAN
11 2 (0.56%) Network Security
12 1 (0.28%) HTTP
12 1 (0.28%) Internet
12 1 (0.28%) RS-232
12 1 (0.28%) VoIP
12 1 (0.28%) X.400
Database & Business Intelligence
1 13 (3.64%) Oracle Reports
2 10 (2.80%) Oracle Database
3 5 (1.40%) SQL Server
4 4 (1.12%) GIS
4 4 (1.12%) PostgreSQL
5 3 (0.84%) Relational Database
6 2 (0.56%) Tableau
7 1 (0.28%) Amazon Redshift
Development Applications
1 14 (3.92%) JIRA
2 1 (0.28%) Postman
2 1 (0.28%) SoapUI
General
1 121 (33.89%) Social Skills
2 71 (19.89%) Analytical Skills
3 63 (17.65%) Finance
4 20 (5.60%) Public Sector
5 18 (5.04%) Manufacturing
6 13 (3.64%) Inclusion and Diversity
6 13 (3.64%) Retail
7 10 (2.80%) Banking
8 9 (2.52%) Telecoms
9 6 (1.68%) Local Government
9 6 (1.68%) Organisational Skills
9 6 (1.68%) Police
10 5 (1.40%) Marketing
11 4 (1.12%) Front Office
11 4 (1.12%) Legal
12 3 (0.84%) Back Office
12 3 (0.84%) Multimedia
13 2 (0.56%) Electronics
13 2 (0.56%) General Ledger
13 2 (0.56%) Investment Banking
Libraries, Frameworks & Software Standards
1 2 (0.56%) Web Services
2 1 (0.28%) .NET
2 1 (0.28%) .NET Framework
2 1 (0.28%) JSON
2 1 (0.28%) Rendezvous
2 1 (0.28%) REST
2 1 (0.28%) SAP Fiori
2 1 (0.28%) SOAP
2 1 (0.28%) XML
Miscellaneous
1 36 (10.08%) Management Information System
2 23 (6.44%) Onboarding
3 20 (5.60%) Self-Motivation
4 19 (5.32%) Driving Licence
5 16 (4.48%) NHS
6 15 (4.20%) CMDB
7 11 (3.08%) Smartphone
8 7 (1.96%) Video Conferencing
9 5 (1.40%) Data Centre
9 5 (1.40%) Fixed Income
9 5 (1.40%) Team-Oriented Environment
10 4 (1.12%) Analytical Mindset
10 4 (1.12%) iPad
10 4 (1.12%) iPhone
10 4 (1.12%) Virtual Team
11 3 (0.84%) Enterprise Software
11 3 (0.84%) Hedge funds
12 2 (0.56%) BYOD
12 2 (0.56%) Data Protection Act
12 2 (0.56%) Public Cloud
Operating Systems
1 138 (38.66%) Windows
2 47 (13.17%) Windows 10
3 30 (8.40%) Windows Server
4 17 (4.76%) Linux
5 15 (4.20%) Windows Server 2003
6 13 (3.64%) Windows Server 2016
7 10 (2.80%) AIX
7 10 (2.80%) Windows 7
8 9 (2.52%) Apple iOS
9 8 (2.24%) Android
10 7 (1.96%) Mac OS
11 5 (1.40%) Windows Server 2012
12 4 (1.12%) Unix
13 3 (0.84%) Windows Server 2019
Processes & Methodologies
1 95 (26.61%) Problem-Solving
2 90 (25.21%) ITIL
3 86 (24.09%) Customer Service
4 57 (15.97%) ITSM
5 41 (11.48%) Problem Management
5 41 (11.48%) Service Delivery
6 38 (10.64%) Service Management
7 37 (10.36%) Information Security
8 30 (8.40%) Asset Management
9 25 (7.00%) Change Management
10 24 (6.72%) Project Management
11 23 (6.44%) Incident Management
12 22 (6.16%) Migration
13 20 (5.60%) Data Analysis
14 19 (5.32%) Validation
15 18 (5.04%) Continuous Improvement
15 18 (5.04%) Proactive Monitoring
15 18 (5.04%) Root Cause Analysis
16 17 (4.76%) CRM
17 15 (4.20%) Decision-Making
Programming Languages
1 39 (10.92%) SQL
2 25 (7.00%) PowerShell
3 3 (0.84%) C#
3 3 (0.84%) JavaScript
3 3 (0.84%) Python
4 2 (0.56%) Bash
4 2 (0.56%) Shell Script
Qualifications
1 49 (13.73%) Degree
2 37 (10.36%) Security Cleared
3 34 (9.52%) SC Cleared
4 19 (5.32%) ITIL Certification
5 18 (5.04%) Microsoft Certification
6 14 (3.92%) MCP
7 13 (3.64%) HND
8 11 (3.08%) A+ Certification
9 9 (2.52%) HNC
9 9 (2.52%) MCSE
10 6 (1.68%) ECDL
11 5 (1.40%) MCDST
12 3 (0.84%) ITIL Foundation Certificate
13 2 (0.56%) Computer Science Degree
14 1 (0.28%) CEH
14 1 (0.28%) CISM
14 1 (0.28%) CISSP
14 1 (0.28%) CompTIA Security+
14 1 (0.28%) DV Cleared
14 1 (0.28%) Network+ Certification
Quality Assurance & Compliance
1 25 (7.00%) SLA
2 8 (2.24%) PMO
3 5 (1.40%) NIST
4 4 (1.12%) ISO/IEC 27001
5 2 (0.56%) Actionable Recommendations
6 1 (0.28%) GDPR
6 1 (0.28%) HIPAA
6 1 (0.28%) PCI DSS
6 1 (0.28%) QA
System Software
1 103 (28.85%) Active Directory
2 3 (0.84%) Hyper-V
2 3 (0.84%) VMware Infrastructure
3 1 (0.28%) Virtual Desktop
Systems Management
1 23 (6.44%) Microsoft Intune
2 21 (5.88%) HP SiteScope
2 21 (5.88%) SCCM
2 21 (5.88%) SCOM
3 4 (1.12%) Jamf Pro
4 3 (0.84%) Ansible
5 2 (0.56%) Systems Management Server (SMS)
6 1 (0.28%) BladeLogic
6 1 (0.28%) ITRS Geneos
6 1 (0.28%) Kibana
Vendors
1 139 (38.94%) Microsoft
2 29 (8.12%) ServiceNow
3 24 (6.72%) Oracle
4 23 (6.44%) Splunk
5 19 (5.32%) Remedy
6 16 (4.48%) Cisco
7 14 (3.92%) Apple
7 14 (3.92%) Citrix
8 9 (2.52%) HP
9 8 (2.24%) Salesforce
10 6 (1.68%) IBM
10 6 (1.68%) ION Trading
10 6 (1.68%) Mitel
10 6 (1.68%) MobileIron
10 6 (1.68%) SAP
11 5 (1.40%) Bloomberg
11 5 (1.40%) Computacenter
11 5 (1.40%) iManage
11 5 (1.40%) Reuters
12 4 (1.12%) Adobe
174 Support Analyst jobs in England