Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £272, according to job vacancies posted in the 6 months leading up to 31 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

 6 months to
31 Dec 2025		 Same period 2024 Same period 2023
Rank 230 295 269
Rank change year-on-year +65 -26 +25
Contract jobs requiring a Support Analyst 363 218 304
As % of all contract jobs in England 1.15% 0.77% 0.84%
As % of the Job Titles category 1.25% 0.83% 0.90%
Number of daily rates quoted 170 122 222
10th Percentile £126 £171 £163
25th Percentile £171 £210 £200
Median daily rate (50th Percentile) £272 £250 £300
Median % change year-on-year +8.70% -16.67% +20.00%
75th Percentile £415 £430 £525
90th Percentile £476 £600 £675
UK median daily rate £274 £250 £298
% change year-on-year +9.40% -15.97% +19.00%
Number of hourly rates quoted 73 18 14
10th Percentile £13.50 £19.79 £14.38
25th Percentile £15.50 £21.44 £15.31
Median hourly rate £20.79 £24.50 £19.25
Median % change year-on-year -15.14% +27.27% -1.28%
75th Percentile £25.15 £30.51 £23.75
90th Percentile £31.32 £37.00 £24.53
UK median hourly rate £20.79 £24.50 £18.00
% change year-on-year -15.14% +36.11% -3.74%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 28,943 26,290 33,840
% of contract IT jobs with a recognized job title 91.42% 92.90% 93.27%
Number of daily rates quoted 18,488 16,329 23,123
10th Percentile £300 £300 £281
25th Percentile £406 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,752 823 1,420
10th Percentile £14.38 £15.78 £14.69
25th Percentile £18.26 £21.22 £20.00
Median hourly rate £27.21 £35.00 £45.88
Median % change year-on-year -22.26% -23.71% +39.03%
75th Percentile £61.19 £64.88 £65.00
90th Percentile £72.50 £74.35 £77.00
UK median hourly rate £26.00 £32.50 £45.00
% change year-on-year -20.00% -27.78% +38.46%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 31 December 2025.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 31 December 2025.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 31 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London +6 120 £406 +35.42% 40
North of England -3 77 £159 -28.20% 38
South East +23 56 £190 -24.75% 59
East of England +32 53 £171 +5.23% 14
North West +12 45 £358 +71.50% 26
Midlands -37 28 £148 -15.71% 36
South West -6 23 £275 +17.02% 19
North East +8 20 £120 -56.36% 2
West Midlands -27 16 £150 -16.67% 21
East Midlands -21 12 £140 -17.65% 15
Yorkshire -47 12 £290 +31.17% 10
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 31 December 2025, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 142 (39.12%) Microsoft
2 138 (38.02%) Windows
3 102 (28.10%) Active Directory
4 97 (26.72%) Problem-Solving
5 90 (24.79%) Microsoft 365
6 89 (24.52%) ITIL
7 84 (23.14%) Customer Service
8 57 (15.70%) ITSM
9 49 (13.50%) Azure
9 49 (13.50%) Windows 10
10 48 (13.22%) Degree
10 48 (13.22%) Microsoft Office
11 42 (11.57%) Problem Management
12 41 (11.29%) Service Delivery
13 40 (11.02%) SQL
14 39 (10.74%) Service Management
15 38 (10.47%) Information Security
15 38 (10.47%) Security Cleared
16 35 (9.64%) SC Cleared
17 31 (8.54%) SharePoint
18 30 (8.26%) Asset Management
19 29 (7.99%) ServiceNow
19 29 (7.99%) Windows Server
20 27 (7.44%) SLA
21 25 (6.89%) Change Management
21 25 (6.89%) Oracle
21 25 (6.89%) PowerShell
21 25 (6.89%) Project Management
22 24 (6.61%) Incident Management
22 24 (6.61%) LAN

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 31 (8.54%) SharePoint
2 21 (5.79%) Microsoft Exchange
2 21 (5.79%) Skype for Business
3 13 (3.58%) Mattermost
4 7 (1.93%) Exchange Server 2013
5 3 (0.83%) Confluence
6 1 (0.28%) Apache
6 1 (0.28%) IIS
Applications
1 48 (13.22%) Microsoft Office
2 24 (6.61%) Microsoft Excel
3 17 (4.68%) Microsoft PowerPoint
4 8 (2.20%) MS Visio
5 2 (0.55%) Adobe Premiere
5 2 (0.55%) Oracle Smart View
6 1 (0.28%) Adobe Creative Suite
6 1 (0.28%) Microsoft Project
6 1 (0.28%) Spreadsheet
Business Applications
1 19 (5.23%) Remedy ITSM
2 9 (2.48%) Unit4 Business World
3 7 (1.93%) Dynamics CRM
4 3 (0.83%) ION MarketView
4 3 (0.83%) SAP S/4HANA
5 2 (0.55%) BondVision
6 1 (0.28%) assyst
6 1 (0.28%) Bloomberg TOMS
6 1 (0.28%) Salesforce CRM
6 1 (0.28%) SAP CO
6 1 (0.28%) SAP FI
6 1 (0.28%) SAP FI/CO
Cloud Services
1 90 (24.79%) Microsoft 365
2 49 (13.50%) Azure
3 19 (5.23%) Entra ID
3 19 (5.23%) OneDrive
4 12 (3.31%) Dynamics 365
5 7 (1.93%) AWS
6 4 (1.10%) Power Automate
6 4 (1.10%) Power Platform
6 4 (1.10%) Slack
7 3 (0.83%) Azure DevOps
7 3 (0.83%) GCP
8 2 (0.55%) Adobe Creative Cloud
8 2 (0.55%) Google Workspace
9 1 (0.28%) ChatGPT
9 1 (0.28%) Microsoft Copilot
9 1 (0.28%) PowerApps
9 1 (0.28%) SaaS
9 1 (0.28%) Smartsheet
9 1 (0.28%) Snowflake
9 1 (0.28%) SuccessFactors
Communications & Networking
1 24 (6.61%) LAN
2 23 (6.34%) VPN
3 21 (5.79%) Skype
4 20 (5.51%) TCP/IP
5 16 (4.41%) WAN
6 15 (4.13%) DHCP
6 15 (4.13%) DNS
7 12 (3.31%) Wireless
8 11 (3.03%) Wi-Fi
9 6 (1.65%) Firewall
9 6 (1.65%) PABX
9 6 (1.65%) Structured Cabling
9 6 (1.65%) Unified Communications
10 4 (1.10%) VLAN
11 2 (0.55%) Network Security
11 2 (0.55%) RS-232
11 2 (0.55%) X.400
12 1 (0.28%) HTTP
12 1 (0.28%) Internet
12 1 (0.28%) IP Telephony
Database & Business Intelligence
1 14 (3.86%) Oracle Reports
2 11 (3.03%) Oracle Database
3 7 (1.93%) SQL Server
4 4 (1.10%) GIS
4 4 (1.10%) PostgreSQL
4 4 (1.10%) Relational Database
5 2 (0.55%) Tableau
6 1 (0.28%) Amazon Redshift
Development Applications
1 13 (3.58%) JIRA
2 1 (0.28%) Postman
2 1 (0.28%) SoapUI
General
1 125 (34.44%) Social Skills
2 74 (20.39%) Analytical Skills
3 65 (17.91%) Finance
4 20 (5.51%) Public Sector
5 18 (4.96%) Manufacturing
6 14 (3.86%) Inclusion and Diversity
7 12 (3.31%) Retail
8 10 (2.75%) Banking
9 8 (2.20%) Telecoms
10 7 (1.93%) Local Government
10 7 (1.93%) Police
11 6 (1.65%) Organisational Skills
12 5 (1.38%) Marketing
13 4 (1.10%) Back Office
13 4 (1.10%) Front Office
13 4 (1.10%) Legal
14 3 (0.83%) Multimedia
15 2 (0.55%) General Ledger
15 2 (0.55%) Investment Banking
15 2 (0.55%) Law
Libraries, Frameworks & Software Standards
1 2 (0.55%) Web Services
2 1 (0.28%) .NET
2 1 (0.28%) .NET Framework
2 1 (0.28%) JSON
2 1 (0.28%) Rendezvous
2 1 (0.28%) REST
2 1 (0.28%) SAP Fiori
2 1 (0.28%) SOAP
2 1 (0.28%) XML
Miscellaneous
1 36 (9.92%) Management Information System
2 22 (6.06%) Onboarding
3 20 (5.51%) Self-Motivation
4 19 (5.23%) Driving Licence
5 17 (4.68%) NHS
6 15 (4.13%) CMDB
7 11 (3.03%) Smartphone
8 8 (2.20%) Video Conferencing
9 6 (1.65%) iPad
9 6 (1.65%) iPhone
10 5 (1.38%) Data Centre
10 5 (1.38%) Fixed Income
10 5 (1.38%) Team-Oriented Environment
11 4 (1.10%) Analytical Mindset
11 4 (1.10%) Virtual Team
12 3 (0.83%) Enterprise Software
12 3 (0.83%) Hedge funds
13 2 (0.55%) BYOD
13 2 (0.55%) Data Protection Act
13 2 (0.55%) Public Cloud
Operating Systems
1 138 (38.02%) Windows
2 49 (13.50%) Windows 10
3 29 (7.99%) Windows Server
4 16 (4.41%) Linux
4 16 (4.41%) Windows Server 2003
5 14 (3.86%) Windows Server 2016
6 12 (3.31%) Windows 7
7 11 (3.03%) AIX
8 9 (2.48%) Android
8 9 (2.48%) Apple iOS
8 9 (2.48%) Mac OS
9 5 (1.38%) Windows Server 2012
10 4 (1.10%) Unix
11 2 (0.55%) Windows Server 2019
Processes & Methodologies
1 97 (26.72%) Problem-Solving
2 89 (24.52%) ITIL
3 84 (23.14%) Customer Service
4 57 (15.70%) ITSM
5 42 (11.57%) Problem Management
6 41 (11.29%) Service Delivery
7 39 (10.74%) Service Management
8 38 (10.47%) Information Security
9 30 (8.26%) Asset Management
10 25 (6.89%) Change Management
10 25 (6.89%) Project Management
11 24 (6.61%) Incident Management
12 22 (6.06%) Migration
12 22 (6.06%) Proactive Monitoring
13 20 (5.51%) Data Analysis
14 19 (5.23%) Continuous Improvement
14 19 (5.23%) Root Cause Analysis
14 19 (5.23%) Validation
15 18 (4.96%) Decision-Making
16 17 (4.68%) CRM
Programming Languages
1 40 (11.02%) SQL
2 25 (6.89%) PowerShell
3 4 (1.10%) Python
4 3 (0.83%) C#
4 3 (0.83%) JavaScript
5 2 (0.55%) Bash
6 1 (0.28%) C
6 1 (0.28%) Shell Script
Qualifications
1 48 (13.22%) Degree
2 38 (10.47%) Security Cleared
3 35 (9.64%) SC Cleared
4 19 (5.23%) ITIL Certification
4 19 (5.23%) Microsoft Certification
5 15 (4.13%) MCP
6 14 (3.86%) HND
7 10 (2.75%) A+ Certification
7 10 (2.75%) HNC
7 10 (2.75%) MCSE
8 6 (1.65%) ECDL
9 5 (1.38%) MCDST
10 3 (0.83%) ITIL Foundation Certificate
11 1 (0.28%) CEH
11 1 (0.28%) CISM
11 1 (0.28%) CISSP
11 1 (0.28%) CompTIA Security+
11 1 (0.28%) Computer Science Degree
11 1 (0.28%) DV Cleared
Quality Assurance & Compliance
1 27 (7.44%) SLA
2 8 (2.20%) PMO
3 5 (1.38%) NIST
4 4 (1.10%) ISO/IEC 27001
5 2 (0.55%) Actionable Recommendations
6 1 (0.28%) Cyber Essentials
6 1 (0.28%) GDPR
6 1 (0.28%) HIPAA
6 1 (0.28%) PCI DSS
6 1 (0.28%) QA
System Software
1 102 (28.10%) Active Directory
2 2 (0.55%) Hyper-V
2 2 (0.55%) VMware Infrastructure
3 1 (0.28%) Firmware
3 1 (0.28%) Virtual Desktop
Systems Management
1 24 (6.61%) Microsoft Intune
2 21 (5.79%) HP SiteScope
2 21 (5.79%) SCCM
2 21 (5.79%) SCOM
3 4 (1.10%) Jamf Pro
4 2 (0.55%) Ansible
4 2 (0.55%) Systems Management Server (SMS)
5 1 (0.28%) BladeLogic
5 1 (0.28%) ITRS Geneos
5 1 (0.28%) Kibana
Vendors
1 142 (39.12%) Microsoft
2 29 (7.99%) ServiceNow
3 25 (6.89%) Oracle
4 23 (6.34%) Splunk
5 19 (5.23%) Remedy
6 16 (4.41%) Citrix
7 15 (4.13%) Apple
7 15 (4.13%) Cisco
8 10 (2.75%) HP
9 8 (2.20%) Salesforce
10 6 (1.65%) IBM
10 6 (1.65%) ION Trading
10 6 (1.65%) Mitel
10 6 (1.65%) MobileIron
10 6 (1.65%) SAP
11 5 (1.38%) Bloomberg
11 5 (1.38%) Computacenter
11 5 (1.38%) Google
11 5 (1.38%) iManage
11 5 (1.38%) Reuters
204 Support Analyst jobs in England