Support Analyst Contracts in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £273, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 270 290 263
Rank change year-on-year +20 -27 +6
Contract jobs requiring a Support Analyst 226 272 502
As % of all contract jobs advertised in England 0.93% 0.73% 0.99%
As % of the Job Titles category 1.00% 0.79% 1.05%
Number of daily rates quoted 130 201 377
10th Percentile £170 £163 £145
25th Percentile £210 £189 £188
Median daily rate (50th Percentile) £273 £230 £275
Median % change year-on-year +18.48% -16.36% +10.00%
75th Percentile £400 £400 £588
90th Percentile £526 £525 £700
UK median daily rate £273 £225 £263
% change year-on-year +21.11% -14.29% +5.00%
Number of hourly rates quoted 38 25 40
10th Percentile £17.44 £12.64 £14.61
25th Percentile £21.24 £20.50 £19.91
Median hourly rate £22.14 £21.50 £23.15
Median % change year-on-year +2.98% -7.13% +32.29%
75th Percentile £26.03 £23.75 £27.25
90th Percentile £31.60 - £32.65
UK median hourly rate £22.14 £21.00 £23.15
% change year-on-year +5.43% -9.29% +32.29%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 22,549 34,488 47,741
% of contract IT jobs with a recognized job title 92.59% 92.73% 94.62%
Number of daily rates quoted 15,007 22,894 33,903
10th Percentile £300 £275 £313
25th Percentile £409 £413 £425
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% +4.76%
75th Percentile £638 £643 £663
90th Percentile £750 £750 £763
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 900 2,432 1,409
10th Percentile £14.20 £13.00 £14.35
25th Percentile £18.51 £16.30 £20.00
Median hourly rate £30.62 £36.31 £45.00
Median % change year-on-year -15.67% -19.32% +100.00%
75th Percentile £63.75 £61.25 £65.00
90th Percentile £75.00 £72.50 £76.60
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

Support Analyst
Job Vacancy Trend in England

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Analyst in England

Support Analyst
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Support Analyst in England.

Daily rate trend for Support Analyst in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 1 May 2025.

Daily rate histogram for Support Analyst in England

Support Analyst
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Support Analyst in England.

Hourly rate trend for Support Analyst in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 1 May 2025.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -4 100 £313 -3.85% 119
North of England +36 49 £225 +15.38% 23
Midlands +21 28 £210 +6.33% 18
Yorkshire +19 25 £225 +9.76% 5
North West +25 22 £209 -2.91% 15
West Midlands +9 22 £180 -8.86% 13
South East +43 21 £263 +54.41% 63
South West +41 21 £400 +77.78% 10
East of England +17 6 £180 -44.62% 18
East Midlands +14 6 £213 +1.19% 5
North East -2 2 £275 +44.74% 3
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 1 May 2025, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 89 (39.38%) Microsoft
2 70 (30.97%) Social Skills
3 68 (30.09%) Windows
4 64 (28.32%) Active Directory
5 62 (27.43%) Problem-Solving
6 51 (22.57%) SQL
6 51 (22.57%) Finance
7 47 (20.80%) Microsoft 365
8 40 (17.70%) ITIL
9 33 (14.60%) Customer Service
10 30 (13.27%) ServiceNow
11 26 (11.50%) Analytical Skills
11 26 (11.50%) Windows 10
11 26 (11.50%) SLA
12 23 (10.18%) Banking
13 22 (9.73%) Asset Management
13 22 (9.73%) Azure
14 21 (9.29%) Microsoft Office
15 20 (8.85%) Service Management
16 19 (8.41%) Apple iOS
17 18 (7.96%) Management Information System
18 17 (7.52%) Citrix
19 16 (7.08%) Data Protection
19 16 (7.08%) WebEx
20 15 (6.64%) User Experience
20 15 (6.64%) PowerShell
20 15 (6.64%) ITSM
21 14 (6.19%) SQL Server
21 14 (6.19%) Linux
21 14 (6.19%) Python

Support Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (5.31%) Microsoft Exchange
1 12 (5.31%) SharePoint
2 4 (1.77%) Mattermost
2 4 (1.77%) Skype for Business
3 2 (0.88%) Apache
3 2 (0.88%) Apache Airflow
3 2 (0.88%) Confluence
3 2 (0.88%) IIS
4 1 (0.44%) Appian
4 1 (0.44%) WebSphere
Applications
1 21 (9.29%) Microsoft Office
2 8 (3.54%) Microsoft Excel
3 2 (0.88%) Spreadsheet
4 1 (0.44%) AutoCAD
4 1 (0.44%) Microsoft PowerPoint
Business Applications
1 7 (3.10%) Dynamics CRM
2 4 (1.77%) Aladdin
2 4 (1.77%) CA PPM
3 3 (1.33%) Fidessa
3 3 (1.33%) iTrent
4 2 (0.88%) Dynamics NAV
4 2 (0.88%) Unit4 Business World
5 1 (0.44%) Oracle Applications
5 1 (0.44%) Oracle EBS
Cloud Services
1 47 (20.80%) Microsoft 365
2 22 (9.73%) Azure
3 11 (4.87%) Entra ID
4 8 (3.54%) OneDrive
5 6 (2.65%) SaaS
6 4 (1.77%) Dynamics 365
7 3 (1.33%) Power Platform
7 3 (1.33%) Yammer
8 2 (0.88%) dbt
8 2 (0.88%) GitHub
8 2 (0.88%) Google Workspace
8 2 (0.88%) Snowflake
9 1 (0.44%) AWS
9 1 (0.44%) Google Docs
9 1 (0.44%) Google Sheets
9 1 (0.44%) IaaS
9 1 (0.44%) Mimecast
Communications & Networking
1 16 (7.08%) WebEx
2 8 (3.54%) Remote Desktop
3 7 (3.10%) DHCP
3 7 (3.10%) DNS
3 7 (3.10%) TCP/IP
4 6 (2.65%) Firewall
4 6 (2.65%) LAN
4 6 (2.65%) VPN
5 5 (2.21%) Skype
5 5 (2.21%) Softphone
5 5 (2.21%) Unified Communications
5 5 (2.21%) WAN
5 5 (2.21%) Wireless
6 4 (1.77%) VLAN
7 3 (1.33%) FIX Connectivity
7 3 (1.33%) Wi-Fi
7 3 (1.33%) Wireshark
8 2 (0.88%) NAS
9 1 (0.44%) Intrusion Detection
9 1 (0.44%) IP Telephony
Database & Business Intelligence
1 14 (6.19%) SQL Server
2 5 (2.21%) SQL Server Integration Services
2 5 (2.21%) SQL Server Reporting Services
3 3 (1.33%) Data Warehouse
3 3 (1.33%) MongoDB
3 3 (1.33%) Power BI
4 2 (0.88%) Apache Iceberg
4 2 (0.88%) DynamoDB
4 2 (0.88%) Elasticsearch
4 2 (0.88%) Flink
4 2 (0.88%) NoSQL
4 2 (0.88%) Tableau
Development Applications
1 6 (2.65%) JIRA
2 2 (0.88%) Git
2 2 (0.88%) SonarQube
General
1 70 (30.97%) Social Skills
2 51 (22.57%) Finance
3 26 (11.50%) Analytical Skills
4 23 (10.18%) Banking
5 13 (5.75%) Public Sector
6 12 (5.31%) Front Office
7 10 (4.42%) Inclusion and Diversity
8 6 (2.65%) Police
9 5 (2.21%) French Language
9 5 (2.21%) Investment Banking
9 5 (2.21%) Organisational Skills
10 4 (1.77%) Arabic Language
10 4 (1.77%) Czech Language
10 4 (1.77%) Documentation Skills
10 4 (1.77%) Law
10 4 (1.77%) Presentation Skills
11 3 (1.33%) Mandarin Language
12 2 (0.88%) Back Office
12 2 (0.88%) Manufacturing
12 2 (0.88%) Retail
Libraries, Frameworks & Software Standards
1 4 (1.77%) XMPP
2 3 (1.33%) FIX Protocol
2 3 (1.33%) HTML
2 3 (1.33%) Middleware
3 2 (0.88%) .NET
3 2 (0.88%) Kafka
3 2 (0.88%) Web Services
4 1 (0.44%) CSS
4 1 (0.44%) jQuery
4 1 (0.44%) LDAP
4 1 (0.44%) NumPy
4 1 (0.44%) Pandas
4 1 (0.44%) SciPy
4 1 (0.44%) WebSphere MQ
Miscellaneous
1 18 (7.96%) Management Information System
2 10 (4.42%) Driving Licence
2 10 (4.42%) Foreign Exchange (FX)
3 7 (3.10%) Derivative
3 7 (3.10%) Smartphone
3 7 (3.10%) SWIFT Messaging Network
4 6 (2.65%) Data Protection Act
5 5 (2.21%) Data Centre
5 5 (2.21%) iPhone
5 5 (2.21%) Life Science
5 5 (2.21%) Onboarding
6 4 (1.77%) Equities
7 3 (1.33%) Eurex
7 3 (1.33%) iPad
7 3 (1.33%) Self-Motivation
7 3 (1.33%) Video Conferencing
8 2 (0.88%) CMDB
8 2 (0.88%) Distributed Systems
8 2 (0.88%) Fixed Income
9 1 (0.44%) NHS
Operating Systems
1 68 (30.09%) Windows
2 26 (11.50%) Windows 10
3 19 (8.41%) Apple iOS
4 14 (6.19%) Linux
4 14 (6.19%) Windows Server
5 10 (4.42%) Unix
6 7 (3.10%) Android
7 6 (2.65%) Mac OS
8 3 (1.33%) CentOS
9 2 (0.88%) Rocky
10 1 (0.44%) Debian
10 1 (0.44%) Fedora
10 1 (0.44%) Mac OS X
10 1 (0.44%) Solaris
10 1 (0.44%) SUSE
10 1 (0.44%) Ubuntu
10 1 (0.44%) Windows 8
10 1 (0.44%) Windows Server 2012
10 1 (0.44%) Windows Server 2016
Processes & Methodologies
1 62 (27.43%) Problem-Solving
2 40 (17.70%) ITIL
3 33 (14.60%) Customer Service
4 22 (9.73%) Asset Management
5 20 (8.85%) Service Management
6 16 (7.08%) Data Protection
7 15 (6.64%) ITSM
7 15 (6.64%) User Experience
8 13 (5.75%) Mobile Device Management
9 12 (5.31%) Problem Management
9 12 (5.31%) Workflow
10 11 (4.87%) Service Delivery
11 10 (4.42%) CRM
11 10 (4.42%) Electronic Trading
11 10 (4.42%) Logistics
12 9 (3.98%) Agile
12 9 (3.98%) Decision-Making
12 9 (3.98%) ERP
12 9 (3.98%) Root Cause Analysis
12 9 (3.98%) Stakeholder Management
Programming Languages
1 51 (22.57%) SQL
2 15 (6.64%) PowerShell
3 14 (6.19%) Python
4 7 (3.10%) Uniface
5 4 (1.77%) JavaScript
6 3 (1.33%) Bash
6 3 (1.33%) Perl
7 2 (0.88%) C#
7 2 (0.88%) VBA
8 1 (0.44%) PL/SQL
8 1 (0.44%) VBScript
Qualifications
1 14 (6.19%) Degree
2 11 (4.87%) Microsoft Certification
3 7 (3.10%) Security Cleared
4 6 (2.65%) A+ Certification
4 6 (2.65%) ITIL Certification
4 6 (2.65%) MCP
5 3 (1.33%) DBS Check
5 3 (1.33%) SC Cleared
6 2 (0.88%) Computer Science Degree
6 2 (0.88%) Tableau Certification
7 1 (0.44%) BPSS Clearance
7 1 (0.44%) DV Cleared
7 1 (0.44%) ECDL
7 1 (0.44%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 26 (11.50%) SLA
2 10 (4.42%) GDPR
3 5 (2.21%) Accessibility
4 1 (0.44%) Data Quality
4 1 (0.44%) PCI DSS
4 1 (0.44%) PMO
System Software
1 64 (28.32%) Active Directory
2 2 (0.88%) BitLocker
2 2 (0.88%) Hyper-V
2 2 (0.88%) VMware Infrastructure
3 1 (0.44%) vSphere
3 1 (0.44%) XenApp
Systems Management
1 14 (6.19%) Microsoft Intune
2 7 (3.10%) SCCM
3 4 (1.77%) Grafana
3 4 (1.77%) SCOM
4 3 (1.33%) Rundeck
4 3 (1.33%) ZABBIX
5 2 (0.88%) Kubernetes
5 2 (0.88%) Terraform
6 1 (0.44%) Active Directory Federation Services
6 1 (0.44%) PaperCut
6 1 (0.44%) RSA Archer
6 1 (0.44%) WSUS
Vendors
1 89 (39.38%) Microsoft
2 30 (13.27%) ServiceNow
3 17 (7.52%) Citrix
4 10 (4.42%) Bloomberg
4 10 (4.42%) Splunk
5 9 (3.98%) Motorola
5 9 (3.98%) Sage
6 7 (3.10%) Apple
6 7 (3.10%) Cisco
6 7 (3.10%) Oracle
6 7 (3.10%) Red Hat
6 7 (3.10%) Reuters
7 5 (2.21%) Trayport
8 4 (1.77%) Broadcom
8 4 (1.77%) IBM
8 4 (1.77%) ION Trading
8 4 (1.77%) Salesforce
9 3 (1.33%) CQG
9 3 (1.33%) Google
9 3 (1.33%) Refinitiv