Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £225, according to job vacancies posted in the 6 months leading up to 23 February 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
23 Feb 2026
Same period 2025 Same period 2024
Rank 279 290 272
Rank change year-on-year +11 -18 +14
Contract jobs requiring a Support Analyst 320 203 316
As % of all contract jobs in England 0.92% 0.79% 0.84%
As % of the Job Titles category 1.00% 0.85% 0.90%
Number of daily rates quoted 153 109 237
10th Percentile £126 £178 £163
25th Percentile £161 £209 £189
Median daily rate (50th Percentile) £225 £250 £265
Median % change year-on-year -10.00% -5.66% -1.85%
75th Percentile £375 £438 £425
90th Percentile £448 £600 £595
UK median daily rate £250 £250 £265
% change year-on-year - -5.66% +6.00%
Number of hourly rates quoted 62 22 23
10th Percentile £13.12 £15.61 £15.30
25th Percentile £15.50 £21.06 £17.74
Median hourly rate £20.75 £24.50 £21.50
Median % change year-on-year -15.31% +13.95% +2.38%
75th Percentile £23.00 £29.69 £23.75
90th Percentile £25.23 £36.37 £23.95
UK median hourly rate £20.75 £24.50 £21.50
% change year-on-year -15.31% +13.95% +5.19%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 31,876 23,857 35,159
% of contract IT jobs with a recognized job title 91.89% 92.97% 92.94%
Number of daily rates quoted 20,202 15,057 23,560
10th Percentile £305 £300 £272
25th Percentile £410 £409 £413
Median daily rate (50th Percentile) £501 £525 £525
Median % change year-on-year -4.67% - -4.55%
75th Percentile £623 £638 £640
90th Percentile £725 £750 £745
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 2,049 719 2,153
10th Percentile £15.00 £16.25 £13.23
25th Percentile £18.87 £22.00 £16.54
Median hourly rate £33.17 £36.00 £35.00
Median % change year-on-year -7.86% +2.86% -12.50%
75th Percentile £65.00 £65.00 £60.00
90th Percentile £74.68 £75.30 £71.87
UK median hourly rate £31.76 £35.00 £35.00
% change year-on-year -9.27% - -12.01%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 23 February 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 23 February 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 23 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England -7 82 £173 -25.65% 17
London -58 79 £325 +8.33% 27
East of England +22 56 £173 -4.17% 15
South East +10 55 £190 -36.93% 49
North West +4 51 £173 -39.05% 6
Midlands -51 24 £155 -15.07% 27
North East +2 22 £120 -56.36% 1
South West -17 19 £275 +27.91% 15
West Midlands -49 17 £153 -15.28% 13
Yorkshire -63 9 £290 +28.89% 10
East Midlands -31 7 £213 +15.65% 13
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 23 February 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 145 (45.31%) Windows
2 122 (38.13%) Microsoft
3 98 (30.63%) Microsoft 365
4 95 (29.69%) Active Directory
5 92 (28.75%) Customer Service
6 85 (26.56%) Problem-Solving
7 73 (22.81%) ITIL
8 51 (15.94%) Azure
9 47 (14.69%) Windows 10
10 42 (13.13%) ITSM
11 39 (12.19%) Degree
12 37 (11.56%) Microsoft Office
12 37 (11.56%) Service Delivery
13 33 (10.31%) Security Cleared
14 31 (9.69%) Incident Management
14 31 (9.69%) Problem Management
15 29 (9.06%) SC Cleared
15 29 (9.06%) Service Management
16 28 (8.75%) Asset Management
16 28 (8.75%) SQL
17 27 (8.44%) Windows Server
18 25 (7.81%) SharePoint
19 24 (7.50%) Entra ID
19 24 (7.50%) Information Security
20 23 (7.19%) Change Management
20 23 (7.19%) ServiceNow
21 22 (6.88%) Migration
21 22 (6.88%) SLA
21 22 (6.88%) VPN
22 21 (6.56%) Data Analysis

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 25 (7.81%) SharePoint
2 18 (5.63%) Microsoft Exchange
3 13 (4.06%) Skype for Business
4 8 (2.50%) Mattermost
5 5 (1.56%) Exchange Server 2013
6 2 (0.63%) Apache
6 2 (0.63%) Confluence
6 2 (0.63%) IIS
6 2 (0.63%) Oracle Self-Service HR
6 2 (0.63%) Oracle Workflow
Applications
1 37 (11.56%) Microsoft Office
2 18 (5.63%) Microsoft Excel
3 9 (2.81%) Microsoft PowerPoint
4 5 (1.56%) MS Visio
5 4 (1.25%) Spreadsheet
6 2 (0.63%) Adobe Premiere
6 2 (0.63%) Oracle Smart View
7 1 (0.31%) Adobe Creative Suite
7 1 (0.31%) AutoCAD
Business Applications
1 11 (3.44%) Remedy ITSM
2 3 (0.94%) Dynamics CRM
2 3 (0.94%) SAP S/4HANA
3 2 (0.63%) ION MarketView
3 2 (0.63%) Oracle Assets
3 2 (0.63%) Oracle Cash Management
3 2 (0.63%) Oracle Payables
3 2 (0.63%) Oracle Procure-to-Pay
3 2 (0.63%) Oracle Receivables
4 1 (0.31%) Demantra
4 1 (0.31%) Loan IQ
4 1 (0.31%) Salesforce CRM
4 1 (0.31%) SAP CO
4 1 (0.31%) SAP FI
4 1 (0.31%) SAP FI/CO
Cloud Services
1 98 (30.63%) Microsoft 365
2 51 (15.94%) Azure
3 24 (7.50%) Entra ID
4 13 (4.06%) OneDrive
5 8 (2.50%) Dynamics 365
6 6 (1.88%) AWS
6 6 (1.88%) Power Platform
7 5 (1.56%) Power Automate
8 4 (1.25%) Slack
9 3 (0.94%) Azure DevOps
9 3 (0.94%) GCP
9 3 (0.94%) Google Workspace
10 2 (0.63%) Adobe Creative Cloud
10 2 (0.63%) PowerApps
11 1 (0.31%) Mimecast
11 1 (0.31%) PaaS
11 1 (0.31%) SaaS
11 1 (0.31%) Snowflake
Communications & Networking
1 22 (6.88%) VPN
2 17 (5.31%) LAN
3 16 (5.00%) Wi-Fi
4 14 (4.38%) DHCP
4 14 (4.38%) DNS
4 14 (4.38%) WAN
5 13 (4.06%) Skype
5 13 (4.06%) TCP/IP
6 12 (3.75%) Wireless
7 6 (1.88%) PABX
7 6 (1.88%) Structured Cabling
7 6 (1.88%) VLAN
8 5 (1.56%) Firewall
9 4 (1.25%) Unified Communications
10 2 (0.63%) RS-232
10 2 (0.63%) X.400
11 1 (0.31%) HTTP
11 1 (0.31%) Network Security
11 1 (0.31%) VoIP
Database & Business Intelligence
1 10 (3.13%) Oracle Reports
2 7 (2.19%) Oracle Database
3 3 (0.94%) SQL Server
3 3 (0.94%) Tableau
4 2 (0.63%) Data Mart
4 2 (0.63%) Oracle BI Publisher
5 1 (0.31%) Amazon Redshift
5 1 (0.31%) Data Warehouse
5 1 (0.31%) GIS
5 1 (0.31%) PostgreSQL
5 1 (0.31%) Power BI
Development Applications
1 11 (3.44%) JIRA
2 1 (0.31%) Postman
2 1 (0.31%) SoapUI
General
1 106 (33.13%) Social Skills
2 62 (19.38%) Analytical Skills
3 33 (10.31%) Finance
4 23 (7.19%) Public Sector
5 13 (4.06%) Retail
6 11 (3.44%) Inclusion and Diversity
6 11 (3.44%) Manufacturing
7 9 (2.81%) Banking
7 9 (2.81%) Telecoms
8 5 (1.56%) Documentation Skills
9 4 (1.25%) General Ledger
9 4 (1.25%) Legal
9 4 (1.25%) Marketing
9 4 (1.25%) Multimedia
9 4 (1.25%) Organisational Skills
10 3 (0.94%) Front Office
10 3 (0.94%) Local Government
11 2 (0.63%) Investment Banking
11 2 (0.63%) Law
11 2 (0.63%) Military
Libraries, Frameworks & Software Standards
1 3 (0.94%) XML
2 2 (0.63%) Oracle Fusion
2 2 (0.63%) Web Services
3 1 (0.31%) JSON
3 1 (0.31%) REST
3 1 (0.31%) SAP Fiori
3 1 (0.31%) SOAP
Miscellaneous
1 34 (10.63%) Onboarding
2 33 (10.31%) Management Information System
3 22 (6.88%) Self-Motivation
4 14 (4.38%) Driving Licence
5 13 (4.06%) CMDB
6 12 (3.75%) NHS
7 11 (3.44%) Smartphone
8 8 (2.50%) Data Centre
9 7 (2.19%) Video Conferencing
10 5 (1.56%) Team-Oriented Environment
11 4 (1.25%) Virtual Team
12 3 (0.94%) Enterprise Software
12 3 (0.94%) Fixed Income
12 3 (0.94%) Hedge funds
13 2 (0.63%) Public Cloud
14 1 (0.31%) Analytical Mindset
14 1 (0.31%) BYOD
14 1 (0.31%) Data Structures
14 1 (0.31%) Derivative
14 1 (0.31%) OTC Derivatives
Operating Systems
1 145 (45.31%) Windows
2 47 (14.69%) Windows 10
3 27 (8.44%) Windows Server
4 17 (5.31%) Windows Server 2003
5 15 (4.69%) Linux
5 15 (4.69%) Windows Server 2016
6 12 (3.75%) Windows 7
7 8 (2.50%) Android
8 7 (2.19%) AIX
8 7 (2.19%) Apple iOS
9 5 (1.56%) Windows Server 2012
10 3 (0.94%) Unix
10 3 (0.94%) Windows Server 2019
11 2 (0.63%) Mac OS
Processes & Methodologies
1 92 (28.75%) Customer Service
2 85 (26.56%) Problem-Solving
3 73 (22.81%) ITIL
4 42 (13.13%) ITSM
5 37 (11.56%) Service Delivery
6 31 (9.69%) Incident Management
6 31 (9.69%) Problem Management
7 29 (9.06%) Service Management
8 28 (8.75%) Asset Management
9 24 (7.50%) Information Security
10 23 (7.19%) Change Management
11 22 (6.88%) Migration
12 21 (6.56%) Data Analysis
13 17 (5.31%) Proactive Monitoring
13 17 (5.31%) Project Management
13 17 (5.31%) Root Cause Analysis
13 17 (5.31%) Validation
14 16 (5.00%) Process Improvement
15 15 (4.69%) Time Management
16 14 (4.38%) Continuous Improvement
Programming Languages
1 28 (8.75%) SQL
2 18 (5.63%) PowerShell
3 6 (1.88%) Shell Script
4 5 (1.56%) Java
5 3 (0.94%) Bash
5 3 (0.94%) C#
5 3 (0.94%) JavaScript
5 3 (0.94%) PL/SQL
6 2 (0.63%) Groovy
6 2 (0.63%) Python
7 1 (0.31%) T-SQL
Qualifications
1 39 (12.19%) Degree
2 33 (10.31%) Security Cleared
3 29 (9.06%) SC Cleared
4 18 (5.63%) Microsoft Certification
5 15 (4.69%) Microsoft Certified Professional
6 13 (4.06%) ITIL Certification
7 10 (3.13%) A+ Certification
7 10 (3.13%) MCSE
8 6 (1.88%) ECDL
8 6 (1.88%) HND
9 5 (1.56%) HNC
9 5 (1.56%) MCDST
10 4 (1.25%) Computer Science Degree
11 3 (0.94%) ITIL Foundation Certificate
11 3 (0.94%) Network+ Certification
12 1 (0.31%) BPSS Clearance
12 1 (0.31%) CEH
12 1 (0.31%) CISM
12 1 (0.31%) CompTIA Security+
12 1 (0.31%) DV Cleared
Quality Assurance & Compliance
1 22 (6.88%) SLA
2 5 (1.56%) NIST
2 5 (1.56%) PMO
3 4 (1.25%) ISO/IEC 27001
4 3 (0.94%) Actionable Recommendations
4 3 (0.94%) GDPR
5 2 (0.63%) PCI DSS
6 1 (0.31%) Cyber Essentials
6 1 (0.31%) GRC
6 1 (0.31%) HIPAA
6 1 (0.31%) QA
System Software
1 95 (29.69%) Active Directory
2 4 (1.25%) Hyper-V
2 4 (1.25%) VMware Infrastructure
3 1 (0.31%) Virtual Desktop
Systems Management
1 19 (5.94%) Microsoft Intune
2 15 (4.69%) SCCM
3 13 (4.06%) HP SiteScope
3 13 (4.06%) SCOM
4 5 (1.56%) Jamf Pro
5 2 (0.63%) Ansible
6 1 (0.31%) Control-M
6 1 (0.31%) ITRS Geneos
6 1 (0.31%) Kibana
Vendors
1 122 (38.13%) Microsoft
2 23 (7.19%) ServiceNow
3 19 (5.94%) Oracle
4 16 (5.00%) Splunk
5 12 (3.75%) Cisco
6 11 (3.44%) Apple
6 11 (3.44%) Remedy
7 9 (2.81%) Mitel
8 8 (2.50%) HP
9 7 (2.19%) Citrix
9 7 (2.19%) IBM
9 7 (2.19%) Salesforce
10 6 (1.88%) MobileIron
10 6 (1.88%) SAP
11 5 (1.56%) Google
11 5 (1.56%) iManage
12 4 (1.25%) Adobe
12 4 (1.25%) Murex
12 4 (1.25%) Netskope
12 4 (1.25%) VMware