Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £256, according to job vacancies posted in the 6 months leading up to 23 January 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

 6 months to
23 Jan 2026		 Same period 2025 Same period 2024
Rank 245 287 280
Rank change year-on-year +42 -7 +12
Contract jobs requiring a Support Analyst 348 213 306
As % of all contract jobs in England 1.07% 0.79% 0.83%
As % of the Job Titles category 1.17% 0.85% 0.89%
Number of daily rates quoted 168 115 227
10th Percentile £126 £191 £163
25th Percentile £163 £213 £189
Median daily rate (50th Percentile) £256 £260 £265
Median % change year-on-year -1.44% -1.89% +1.92%
75th Percentile £376 £438 £447
90th Percentile £450 £600 £588
UK median daily rate £261 £250 £265
% change year-on-year +4.50% -5.66% +6.00%
Number of hourly rates quoted 69 19 18
10th Percentile £13.39 £19.03 £14.88
25th Percentile £15.50 £21.13 £15.69
Median hourly rate £20.75 £24.50 £22.50
Median % change year-on-year -15.31% +8.89% +13.92%
75th Percentile £25.15 £30.34 £23.75
90th Percentile £31.40 £37.00 £24.23
UK median hourly rate £20.79 £24.50 £20.00
% change year-on-year -15.14% +22.50% +2.56%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 29,745 24,917 34,400
% of contract IT jobs with a recognized job title 91.63% 92.97% 92.99%
Number of daily rates quoted 19,004 15,417 23,252
10th Percentile £300 £300 £275
25th Percentile £406 £413 £413
Median daily rate (50th Percentile) £501 £525 £525
Median % change year-on-year -4.67% - -4.55%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £748
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,842 755 1,817
10th Percentile £14.50 £15.92 £13.50
25th Percentile £18.50 £21.25 £17.72
Median hourly rate £29.60 £35.00 £39.55
Median % change year-on-year -15.43% -11.50% +13.00%
75th Percentile £63.32 £64.61 £62.50
90th Percentile £70.00 £75.00 £74.00
UK median hourly rate £27.50 £32.50 £39.55
% change year-on-year -15.38% -17.83% +13.00%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 23 January 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 23 January 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 23 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -30 103 £375 +15.38% 26
North of England -1 87 £173 -23.33% 25
North West +14 58 £173 -17.37% 10
South East +15 52 £190 -36.93% 30
East of England +27 50 £173 +6.15% 12
Midlands -50 27 £150 -18.92% 14
South West -12 22 £275 +19.57% 16
North East +5 21 £120 -56.36% 2
West Midlands -41 17 £153 -27.38% 5
East Midlands -34 10 £140 -17.65% 9
Yorkshire -54 8 £290 +28.89% 13
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 23 January 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 143 (41.09%) Windows
2 137 (39.37%) Microsoft
3 104 (29.89%) Active Directory
4 94 (27.01%) Microsoft 365
5 91 (26.15%) Problem-Solving
6 90 (25.86%) ITIL
7 86 (24.71%) Customer Service
8 56 (16.09%) Azure
9 55 (15.80%) ITSM
10 51 (14.66%) Degree
11 50 (14.37%) Windows 10
12 49 (14.08%) Microsoft Office
13 42 (12.07%) Problem Management
14 38 (10.92%) Service Delivery
15 37 (10.63%) Service Management
16 35 (10.06%) Information Security
16 35 (10.06%) SQL
17 34 (9.77%) Security Cleared
18 31 (8.91%) Asset Management
19 30 (8.62%) SC Cleared
19 30 (8.62%) Windows Server
20 28 (8.05%) ServiceNow
20 28 (8.05%) SharePoint
21 26 (7.47%) Incident Management
22 25 (7.18%) Change Management
22 25 (7.18%) PowerShell
23 24 (6.90%) Migration
24 23 (6.61%) Microsoft Intune
24 23 (6.61%) Project Management
24 23 (6.61%) SLA

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 28 (8.05%) SharePoint
2 21 (6.03%) Skype for Business
3 20 (5.75%) Microsoft Exchange
4 13 (3.74%) Mattermost
5 7 (2.01%) Exchange Server 2013
6 2 (0.57%) Apache
6 2 (0.57%) Confluence
6 2 (0.57%) IIS
7 1 (0.29%) Oracle Self-Service HR
7 1 (0.29%) Oracle Workflow
Applications
1 49 (14.08%) Microsoft Office
2 20 (5.75%) Microsoft Excel
3 14 (4.02%) Microsoft PowerPoint
4 8 (2.30%) MS Visio
5 2 (0.57%) Adobe Premiere
5 2 (0.57%) Oracle Smart View
6 1 (0.29%) Adobe Creative Suite
6 1 (0.29%) AutoCAD
6 1 (0.29%) Microsoft Project
6 1 (0.29%) Spreadsheet
Business Applications
1 19 (5.46%) Remedy ITSM
2 6 (1.72%) Dynamics CRM
3 4 (1.15%) Unit4 Business World
4 3 (0.86%) SAP S/4HANA
5 2 (0.57%) BondVision
5 2 (0.57%) ION MarketView
6 1 (0.29%) Bloomberg TOMS
6 1 (0.29%) Oracle Assets
6 1 (0.29%) Oracle Cash Management
6 1 (0.29%) Oracle Payables
6 1 (0.29%) Oracle Procure-to-Pay
6 1 (0.29%) Oracle Receivables
6 1 (0.29%) Salesforce CRM
6 1 (0.29%) SAP CO
6 1 (0.29%) SAP FI
6 1 (0.29%) SAP FI/CO
Cloud Services
1 94 (27.01%) Microsoft 365
2 56 (16.09%) Azure
3 19 (5.46%) Entra ID
3 19 (5.46%) OneDrive
4 9 (2.59%) Dynamics 365
5 6 (1.72%) AWS
6 5 (1.44%) Power Automate
6 5 (1.44%) Power Platform
7 4 (1.15%) Slack
8 3 (0.86%) Azure DevOps
8 3 (0.86%) GCP
8 3 (0.86%) Google Workspace
9 2 (0.57%) Adobe Creative Cloud
9 2 (0.57%) PowerApps
10 1 (0.29%) Mimecast
10 1 (0.29%) PaaS
10 1 (0.29%) SaaS
10 1 (0.29%) Smartsheet
10 1 (0.29%) Snowflake
10 1 (0.29%) SuccessFactors
Communications & Networking
1 23 (6.61%) VPN
2 21 (6.03%) LAN
2 21 (6.03%) Skype
3 16 (4.60%) DHCP
3 16 (4.60%) DNS
3 16 (4.60%) TCP/IP
3 16 (4.60%) WAN
4 13 (3.74%) Wi-Fi
5 12 (3.45%) Wireless
6 6 (1.72%) PABX
6 6 (1.72%) Structured Cabling
6 6 (1.72%) Unified Communications
6 6 (1.72%) VLAN
7 5 (1.44%) Firewall
8 2 (0.57%) RS-232
8 2 (0.57%) X.400
9 1 (0.29%) HTTP
9 1 (0.29%) Network Security
9 1 (0.29%) VoIP
Database & Business Intelligence
1 12 (3.45%) Oracle Reports
2 9 (2.59%) Oracle Database
3 5 (1.44%) SQL Server
4 4 (1.15%) GIS
4 4 (1.15%) PostgreSQL
5 3 (0.86%) Tableau
6 1 (0.29%) Amazon Redshift
6 1 (0.29%) Oracle BI Publisher
Development Applications
1 12 (3.45%) JIRA
2 1 (0.29%) Postman
2 1 (0.29%) SoapUI
General
1 118 (33.91%) Social Skills
2 66 (18.97%) Analytical Skills
3 48 (13.79%) Finance
4 23 (6.61%) Public Sector
5 16 (4.60%) Manufacturing
6 13 (3.74%) Retail
7 12 (3.45%) Inclusion and Diversity
8 10 (2.87%) Banking
9 9 (2.59%) Telecoms
10 7 (2.01%) Local Government
11 5 (1.44%) Legal
11 5 (1.44%) Organisational Skills
12 4 (1.15%) Front Office
12 4 (1.15%) Multimedia
12 4 (1.15%) Police
13 3 (0.86%) Back Office
13 3 (0.86%) General Ledger
13 3 (0.86%) Marketing
14 2 (0.57%) Investment Banking
14 2 (0.57%) Law
Libraries, Frameworks & Software Standards
1 2 (0.57%) Web Services
1 2 (0.57%) XML
2 1 (0.29%) JSON
2 1 (0.29%) Oracle Fusion
2 1 (0.29%) REST
2 1 (0.29%) SAP Fiori
2 1 (0.29%) SOAP
Miscellaneous
1 37 (10.63%) Management Information System
2 26 (7.47%) Onboarding
3 20 (5.75%) Driving Licence
3 20 (5.75%) Self-Motivation
4 15 (4.31%) CMDB
5 14 (4.02%) NHS
6 11 (3.16%) Smartphone
7 7 (2.01%) Video Conferencing
8 5 (1.44%) Data Centre
8 5 (1.44%) Team-Oriented Environment
9 4 (1.15%) Fixed Income
9 4 (1.15%) Virtual Team
10 3 (0.86%) Enterprise Software
10 3 (0.86%) Hedge funds
11 2 (0.57%) Analytical Mindset
11 2 (0.57%) BYOD
11 2 (0.57%) Data Protection Act
11 2 (0.57%) iPad
11 2 (0.57%) iPhone
11 2 (0.57%) Public Cloud
Operating Systems
1 143 (41.09%) Windows
2 50 (14.37%) Windows 10
3 30 (8.62%) Windows Server
4 18 (5.17%) Linux
5 17 (4.89%) Windows Server 2003
6 15 (4.31%) Windows Server 2016
7 12 (3.45%) Windows 7
8 9 (2.59%) AIX
8 9 (2.59%) Apple iOS
9 8 (2.30%) Android
10 5 (1.44%) Mac OS
10 5 (1.44%) Windows Server 2012
11 3 (0.86%) Unix
11 3 (0.86%) Windows Server 2019
Processes & Methodologies
1 91 (26.15%) Problem-Solving
2 90 (25.86%) ITIL
3 86 (24.71%) Customer Service
4 55 (15.80%) ITSM
5 42 (12.07%) Problem Management
6 38 (10.92%) Service Delivery
7 37 (10.63%) Service Management
8 35 (10.06%) Information Security
9 31 (8.91%) Asset Management
10 26 (7.47%) Incident Management
11 25 (7.18%) Change Management
12 24 (6.90%) Migration
13 23 (6.61%) Project Management
14 20 (5.75%) Data Analysis
14 20 (5.75%) Root Cause Analysis
14 20 (5.75%) Validation
15 17 (4.89%) Continuous Improvement
15 17 (4.89%) Proactive Monitoring
16 16 (4.60%) CRM
17 14 (4.02%) Process Improvement
Programming Languages
1 35 (10.06%) SQL
2 25 (7.18%) PowerShell
3 3 (0.86%) C#
3 3 (0.86%) JavaScript
3 3 (0.86%) Shell Script
4 2 (0.57%) Bash
5 1 (0.29%) PL/SQL
5 1 (0.29%) Python
Qualifications
1 51 (14.66%) Degree
2 34 (9.77%) Security Cleared
3 30 (8.62%) SC Cleared
4 19 (5.46%) ITIL Certification
4 19 (5.46%) Microsoft Certification
5 15 (4.31%) MCP
6 13 (3.74%) A+ Certification
7 11 (3.16%) HND
8 10 (2.87%) MCSE
9 7 (2.01%) HNC
10 6 (1.72%) ECDL
11 5 (1.44%) MCDST
12 4 (1.15%) Computer Science Degree
13 3 (0.86%) ITIL Foundation Certificate
13 3 (0.86%) Network+ Certification
14 1 (0.29%) CEH
14 1 (0.29%) CISM
14 1 (0.29%) CISSP
14 1 (0.29%) CompTIA Security+
14 1 (0.29%) DV Cleared
Quality Assurance & Compliance
1 23 (6.61%) SLA
2 7 (2.01%) PMO
3 5 (1.44%) NIST
4 4 (1.15%) ISO/IEC 27001
5 3 (0.86%) Actionable Recommendations
5 3 (0.86%) GDPR
6 2 (0.57%) PCI DSS
7 1 (0.29%) Cyber Essentials
7 1 (0.29%) GRC
7 1 (0.29%) HIPAA
7 1 (0.29%) QA
System Software
1 104 (29.89%) Active Directory
2 4 (1.15%) Hyper-V
2 4 (1.15%) VMware Infrastructure
3 1 (0.29%) Virtual Desktop
Systems Management
1 23 (6.61%) Microsoft Intune
2 21 (6.03%) HP SiteScope
2 21 (6.03%) SCCM
2 21 (6.03%) SCOM
3 4 (1.15%) Jamf Pro
4 2 (0.57%) Ansible
4 2 (0.57%) Systems Management Server (SMS)
5 1 (0.29%) Kibana
Vendors
1 137 (39.37%) Microsoft
2 28 (8.05%) ServiceNow
3 23 (6.61%) Splunk
4 22 (6.32%) Oracle
5 19 (5.46%) Remedy
6 16 (4.60%) Cisco
7 14 (4.02%) Apple
8 11 (3.16%) Citrix
9 9 (2.59%) HP
9 9 (2.59%) Salesforce
10 7 (2.01%) IBM
11 6 (1.72%) Mitel
11 6 (1.72%) MobileIron
12 5 (1.44%) Computacenter
12 5 (1.44%) Google
12 5 (1.44%) iManage
12 5 (1.44%) ION Trading
13 4 (1.15%) Adobe
13 4 (1.15%) Bloomberg
13 4 (1.15%) Reuters
110 Support Analyst jobs in England