Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £238, according to job vacancies posted in the 6 months leading up to 8 June 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
8 Jun 2026
Same period 2025 Same period 2024
Rank 328 236 298
Rank change year-on-year -92 +62 -47
Contract jobs requiring a Support Analyst 295 255 270
As % of all contract jobs in England 0.70% 1.05% 0.72%
As % of the Job Titles category 0.76% 1.13% 0.78%
Number of daily rates quoted 125 135 199
10th Percentile £161 £173 £158
25th Percentile £185 £213 £188
Median daily rate (50th Percentile) £238 £275 £225
Median % change year-on-year -13.64% +22.22% -25.00%
75th Percentile £388 £400 £365
90th Percentile £438 £525 £500
UK median daily rate £238 £275 £225
% change year-on-year -13.64% +22.22% -16.82%
Number of hourly rates quoted 61 49 23
10th Percentile £13.12 £17.44 £11.79
25th Percentile £17.11 £22.03 £19.11
Median hourly rate £18.75 £22.14 £21.50
Median % change year-on-year -15.31% +2.98% -4.99%
75th Percentile £23.00 £29.07 £23.75
90th Percentile £32.98 £33.75 -
UK median hourly rate £18.75 £22.14 £21.00
% change year-on-year -15.31% +5.43% -7.20%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 39,032 22,514 34,643
% of contract IT jobs with a recognized job title 92.36% 92.40% 92.81%
Number of daily rates quoted 24,088 14,811 22,704
10th Percentile £325 £289 £287
25th Percentile £413 £405 £413
Median daily rate (50th Percentile) £520 £514 £525
Median % change year-on-year +1.17% -2.10% -4.55%
75th Percentile £625 £638 £638
90th Percentile £725 £750 £750
UK median daily rate £513 £500 £525
% change year-on-year +2.50% -4.76% -2.78%
Number of hourly rates quoted 2,746 971 2,623
10th Percentile £15.82 £14.00 £12.86
25th Percentile £21.35 £18.17 £16.30
Median hourly rate £45.59 £29.80 £38.50
Median % change year-on-year +52.97% -22.60% -14.44%
75th Percentile £67.50 £60.00 £62.50
90th Percentile £80.00 £75.00 £74.00
UK median hourly rate £44.50 £28.00 £37.50
% change year-on-year +58.93% -25.33% -16.67%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 8 June 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 8 June 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 8 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -83 90 £238 -26.92% 18
North of England -60 66 £175 -16.67% 26
North West -13 53 £175 -16.67% 13
East of England +14 47 £350 +94.44% 7
South East -48 45 £214 -18.57% 37
Midlands -57 27 £288 +12.20% 10
East Midlands -12 19 £213 - 5
South West -42 17 £350 +25.90% 7
West Midlands -75 8 £331 +26.19% 5
North East - 7 £148 - 2
Yorkshire -75 6 £245 +28.95% 11
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 8 June 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 112 (37.97%) Windows
2 97 (32.88%) Microsoft
3 84 (28.47%) Microsoft 365
4 78 (26.44%) Problem-Solving
5 61 (20.68%) Active Directory
6 58 (19.66%) Customer Service
7 51 (17.29%) ITIL
8 41 (13.90%) Azure
9 35 (11.86%) Windows 10
10 29 (9.83%) Entra ID
11 28 (9.49%) SharePoint
12 26 (8.81%) SQL
13 25 (8.47%) Microsoft Office
14 24 (8.14%) Degree
14 24 (8.14%) Migration
15 23 (7.80%) ServiceNow
16 21 (7.12%) Incident Management
16 21 (7.12%) ITSM
17 20 (6.78%) Service Management
18 17 (5.76%) Data Migration
18 17 (5.76%) JIRA
18 17 (5.76%) Wi-Fi
19 16 (5.42%) Microsoft Certification
19 16 (5.42%) Microsoft Excel
19 16 (5.42%) Process Improvement
20 15 (5.08%) Android
20 15 (5.08%) Continuous Improvement
20 15 (5.08%) Inventory Management
20 15 (5.08%) Microsoft Exchange
20 15 (5.08%) SaaS

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 28 (9.49%) SharePoint
2 15 (5.08%) Microsoft Exchange
3 6 (2.03%) CMS
4 4 (1.36%) Apache
5 2 (0.68%) Confluence
5 2 (0.68%) IIS
5 2 (0.68%) Oracle Self-Service HR
5 2 (0.68%) Oracle Workflow
5 2 (0.68%) SAS
6 1 (0.34%) CICS
6 1 (0.34%) WebSphere
Applications
1 25 (8.47%) Microsoft Office
2 16 (5.42%) Microsoft Excel
3 6 (2.03%) AutoCAD
4 5 (1.69%) Microsoft PowerPoint
4 5 (1.69%) Revit
5 3 (1.02%) Spreadsheet
6 1 (0.34%) MS Visio
Business Applications
1 4 (1.36%) Dynamics CRM
2 3 (1.02%) Remedy ITSM
3 2 (0.68%) Loan IQ
3 2 (0.68%) Oracle Assets
3 2 (0.68%) Oracle Cash Management
3 2 (0.68%) Oracle Payables
3 2 (0.68%) Oracle Procure-to-Pay
3 2 (0.68%) Oracle Receivables
3 2 (0.68%) SAP S/4HANA
3 2 (0.68%) Unit4 Business World
4 1 (0.34%) Demantra
Cloud Services
1 84 (28.47%) Microsoft 365
2 41 (13.90%) Azure
3 29 (9.83%) Entra ID
4 15 (5.08%) SaaS
5 12 (4.07%) Power Platform
6 8 (2.71%) AWS
6 8 (2.71%) Dynamics 365
7 7 (2.37%) Power Automate
8 5 (1.69%) OneDrive
9 4 (1.36%) Azure DevOps
10 3 (1.02%) Google Workspace
10 3 (1.02%) IaaS
10 3 (1.02%) Microsoft Copilot
10 3 (1.02%) Slack
11 2 (0.68%) Adobe Creative Cloud
11 2 (0.68%) Amazon CloudWatch
11 2 (0.68%) Azure Sentinel
11 2 (0.68%) PowerApps
11 2 (0.68%) Serverless
11 2 (0.68%) Snowflake
Communications & Networking
1 17 (5.76%) Wi-Fi
2 12 (4.07%) DHCP
2 12 (4.07%) DNS
3 9 (3.05%) VPN
4 6 (2.03%) LAN
4 6 (2.03%) VLAN
5 5 (1.69%) TCP/IP
6 4 (1.36%) Firewall
6 4 (1.36%) WAN
7 3 (1.02%) Wireless
8 2 (0.68%) FTP
9 1 (0.34%) Internet
9 1 (0.34%) RS-232
9 1 (0.34%) Skype
9 1 (0.34%) X.400
Database & Business Intelligence
1 7 (2.37%) SQL Server
2 6 (2.03%) Power BI
3 3 (1.02%) Amazon Redshift
3 3 (1.02%) Data Mart
3 3 (1.02%) Tableau
4 2 (0.68%) MySQL
4 2 (0.68%) Oracle BI Publisher
4 2 (0.68%) Power Query
4 2 (0.68%) PowerPivot
5 1 (0.34%) Data Warehouse
5 1 (0.34%) Db2
5 1 (0.34%) GIS
5 1 (0.34%) KDB
5 1 (0.34%) Oracle Database
5 1 (0.34%) Oracle Reports
Development Applications
1 17 (5.76%) JIRA
2 1 (0.34%) Git
2 1 (0.34%) Subversion
2 1 (0.34%) Visual Studio
General
1 99 (33.56%) Social Skills
2 38 (12.88%) Analytical Skills
3 31 (10.51%) Finance
4 17 (5.76%) Public Sector
5 13 (4.41%) Manufacturing
5 13 (4.41%) Telecoms
6 11 (3.73%) Banking
6 11 (3.73%) Law
6 11 (3.73%) Retail
7 7 (2.37%) Inclusion and Diversity
8 6 (2.03%) Documentation Skills
8 6 (2.03%) Organisational Skills
9 4 (1.36%) General Ledger
9 4 (1.36%) Marketing
10 3 (1.02%) Automotive
10 3 (1.02%) Legal
10 3 (1.02%) Military
11 2 (0.68%) Back Office
11 2 (0.68%) Front Office
11 2 (0.68%) Local Government
Libraries, Frameworks & Software Standards
1 5 (1.69%) .NET
2 3 (1.02%) ASP.NET
3 2 (0.68%) HTML
3 2 (0.68%) LAMP
3 2 (0.68%) Oracle Fusion
3 2 (0.68%) Web Services
3 2 (0.68%) XML
4 1 (0.34%) HTML5
4 1 (0.34%) JSON
4 1 (0.34%) WebSphere MQ
Miscellaneous
1 48 (16.27%) Onboarding
2 13 (4.41%) Self-Motivation
3 11 (3.73%) Enterprise Software
4 9 (3.05%) FMCG
4 9 (3.05%) Management Information System
5 4 (1.36%) Smartphone
6 3 (1.02%) Data Centre
6 3 (1.02%) Video Conferencing
7 2 (0.68%) Credit Risk
7 2 (0.68%) Derivative
7 2 (0.68%) Driving Licence
7 2 (0.68%) Fixed Income
7 2 (0.68%) Foreign Exchange (FX)
7 2 (0.68%) Housing Association
7 2 (0.68%) Legacy Systems
7 2 (0.68%) OTC Derivatives
7 2 (0.68%) PMI
7 2 (0.68%) Public Cloud
8 1 (0.34%) Grid Computing
8 1 (0.34%) Mainframe
Operating Systems
1 112 (37.97%) Windows
2 35 (11.86%) Windows 10
3 15 (5.08%) Android
4 14 (4.75%) Windows Server
5 12 (4.07%) Linux
6 11 (3.73%) Apple iOS
7 6 (2.03%) Windows 7
7 6 (2.03%) Windows Server 2003
7 6 (2.03%) Windows Server 2016
8 5 (1.69%) Mac OS
8 5 (1.69%) Windows Server 2019
9 4 (1.36%) Unix
10 1 (0.34%) AIX
10 1 (0.34%) zOS
Processes & Methodologies
1 78 (26.44%) Problem-Solving
2 58 (19.66%) Customer Service
3 51 (17.29%) ITIL
4 24 (8.14%) Migration
5 21 (7.12%) Incident Management
5 21 (7.12%) ITSM
6 20 (6.78%) Service Management
7 17 (5.76%) Data Migration
8 16 (5.42%) Process Improvement
9 15 (5.08%) Continuous Improvement
9 15 (5.08%) Inventory Management
9 15 (5.08%) Stakeholder Management
10 14 (4.75%) CRM
10 14 (4.75%) Data Analysis
10 14 (4.75%) Decision-Making
11 13 (4.41%) Computer Science
11 13 (4.41%) Service Delivery
11 13 (4.41%) User Experience
11 13 (4.41%) Validation
12 12 (4.07%) Knowledge Management
Programming Languages
1 26 (8.81%) SQL
2 9 (3.05%) Shell Script
3 8 (2.71%) Java
4 6 (2.03%) C#
5 5 (1.69%) PL/SQL
5 5 (1.69%) Python
6 4 (1.36%) JavaScript
6 4 (1.36%) PowerShell
7 3 (1.02%) Groovy
8 2 (0.68%) Bash
8 2 (0.68%) Perl
8 2 (0.68%) PHP
9 1 (0.34%) C
9 1 (0.34%) C++
9 1 (0.34%) COBOL
9 1 (0.34%) JCL
9 1 (0.34%) T-SQL
9 1 (0.34%) VBScript
Qualifications
1 24 (8.14%) Degree
2 16 (5.42%) Microsoft Certification
3 13 (4.41%) Computer Science Degree
4 12 (4.07%) Security Cleared
5 10 (3.39%) SC Cleared
6 9 (3.05%) A+ Certification
6 9 (3.05%) Network+ Certification
7 5 (1.69%) MCSE
7 5 (1.69%) Microsoft Certified Professional
8 2 (0.68%) PMI Certification
9 1 (0.34%) BPSS Clearance
9 1 (0.34%) MCSA
Quality Assurance & Compliance
1 6 (2.03%) PMO
2 4 (1.36%) SLA
3 3 (1.02%) Actionable Recommendations
4 2 (0.68%) GDPR
5 1 (0.34%) Cyber Essentials
5 1 (0.34%) GRC
5 1 (0.34%) PCI DSS
5 1 (0.34%) QA
System Software
1 61 (20.68%) Active Directory
2 4 (1.36%) VMware Infrastructure
3 3 (1.02%) Hyper-V
3 3 (1.02%) Virtual Desktop
4 1 (0.34%) BitLocker
4 1 (0.34%) Firmware
Systems Management
1 14 (4.75%) Microsoft Intune
2 3 (1.02%) Jamf Pro
3 2 (0.68%) Ansible
4 1 (0.34%) Control-M
4 1 (0.34%) Dell DRAC
4 1 (0.34%) Grafana
4 1 (0.34%) ITRS Geneos
4 1 (0.34%) SCCM
4 1 (0.34%) vCenter Server
Vendors
1 97 (32.88%) Microsoft
2 23 (7.80%) ServiceNow
3 14 (4.75%) Oracle
4 12 (4.07%) Salesforce
5 8 (2.71%) Avaya
5 8 (2.71%) Meraki
5 8 (2.71%) Mitel
5 8 (2.71%) SAP
6 7 (2.37%) Adobe
7 6 (2.03%) Apple
7 6 (2.03%) Autodesk
7 6 (2.03%) Bloomberg
7 6 (2.03%) Murex
8 5 (1.69%) Conga
8 5 (1.69%) DocuSign
8 5 (1.69%) MuleSoft
8 5 (1.69%) Splunk
9 4 (1.36%) Citrix
9 4 (1.36%) Remedy
9 4 (1.36%) VMware