Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £250, according to job vacancies posted in the 6 months leading up to 28 January 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
28 Jan 2026
Same period 2025 Same period 2024
Rank 263 285 275
Rank change year-on-year +22 -10 +15
Contract jobs requiring a Support Analyst 343 211 315
As % of all contract jobs in England 1.05% 0.80% 0.84%
As % of the Job Titles category 1.14% 0.86% 0.90%
Number of daily rates quoted 164 112 234
10th Percentile £126 £190 £163
25th Percentile £163 £212 £189
Median daily rate (50th Percentile) £250 £260 £265
Median % change year-on-year -3.85% -1.89% +1.92%
75th Percentile £375 £438 £425
90th Percentile £450 £600 £584
UK median daily rate £260 £250 £255
% change year-on-year +4.00% -1.96% +2.00%
Number of hourly rates quoted 70 19 20
10th Percentile £13.45 £19.03 £15.13
25th Percentile £15.50 £21.13 £16.06
Median hourly rate £20.77 £24.50 £22.00
Median % change year-on-year -15.22% +11.36% +10.00%
75th Percentile £25.15 £30.34 £23.75
90th Percentile £31.40 £37.00 £24.10
UK median hourly rate £20.79 £24.50 £20.75
% change year-on-year -15.14% +18.07% +5.06%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 30,051 24,610 34,881
% of contract IT jobs with a recognized job title 91.60% 93.02% 93.00%
Number of daily rates quoted 19,167 15,177 23,548
10th Percentile £300 £300 £275
25th Percentile £406 £413 £413
Median daily rate (50th Percentile) £503 £525 £525
Median % change year-on-year -4.29% - -4.55%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £745
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,853 739 1,944
10th Percentile £14.82 £15.98 £13.31
25th Percentile £18.57 £21.25 £17.50
Median hourly rate £30.00 £35.00 £37.50
Median % change year-on-year -14.29% -6.67% +7.14%
75th Percentile £63.75 £64.50 £62.50
90th Percentile £70.57 £75.00 £73.75
UK median hourly rate £29.60 £32.50 £37.50
% change year-on-year -8.92% -13.33% +7.14%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 28 January 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 28 January 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 28 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -36 97 £370 +18.40% 30
North of England -4 86 £173 -23.33% 17
North West +15 58 £173 -17.37% 8
South East +20 54 £220 -26.97% 34
East of England +36 50 £173 +6.15% 13
Midlands -51 27 £150 -18.92% 14
South West -22 22 £275 +22.22% 20
North East +3 21 £120 -56.36%
West Midlands -31 17 £153 -27.38% 7
East Midlands -39 10 £140 -17.65% 7
Yorkshire -55 7 £290 +28.89% 9
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 28 January 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 143 (41.69%) Windows
2 136 (39.65%) Microsoft
3 105 (30.61%) Active Directory
4 95 (27.70%) Microsoft 365
5 90 (26.24%) ITIL
6 89 (25.95%) Problem-Solving
7 85 (24.78%) Customer Service
8 56 (16.33%) Azure
8 56 (16.33%) ITSM
9 49 (14.29%) Degree
9 49 (14.29%) Microsoft Office
9 49 (14.29%) Windows 10
10 42 (12.24%) Problem Management
11 39 (11.37%) Service Delivery
12 36 (10.50%) Service Management
13 35 (10.20%) Security Cleared
13 35 (10.20%) SQL
14 34 (9.91%) Information Security
15 32 (9.33%) Asset Management
16 30 (8.75%) SC Cleared
17 29 (8.45%) SharePoint
17 29 (8.45%) Windows Server
18 28 (8.16%) ServiceNow
19 26 (7.58%) Incident Management
20 25 (7.29%) Change Management
20 25 (7.29%) PowerShell
21 24 (7.00%) Migration
22 23 (6.71%) Microsoft Intune
22 23 (6.71%) Project Management
22 23 (6.71%) Splunk

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 29 (8.45%) SharePoint
2 21 (6.12%) Skype for Business
3 20 (5.83%) Microsoft Exchange
4 13 (3.79%) Mattermost
5 7 (2.04%) Exchange Server 2013
6 2 (0.58%) Apache
6 2 (0.58%) Confluence
6 2 (0.58%) IIS
7 1 (0.29%) Oracle Self-Service HR
7 1 (0.29%) Oracle Workflow
Applications
1 49 (14.29%) Microsoft Office
2 20 (5.83%) Microsoft Excel
3 14 (4.08%) Microsoft PowerPoint
4 8 (2.33%) MS Visio
5 2 (0.58%) Adobe Premiere
5 2 (0.58%) Oracle Smart View
6 1 (0.29%) Adobe Creative Suite
6 1 (0.29%) AutoCAD
6 1 (0.29%) Microsoft Project
6 1 (0.29%) Spreadsheet
Business Applications
1 19 (5.54%) Remedy ITSM
2 5 (1.46%) Dynamics CRM
3 3 (0.87%) SAP S/4HANA
4 2 (0.58%) ION MarketView
4 2 (0.58%) Unit4 Business World
5 1 (0.29%) Oracle Assets
5 1 (0.29%) Oracle Cash Management
5 1 (0.29%) Oracle Payables
5 1 (0.29%) Oracle Procure-to-Pay
5 1 (0.29%) Oracle Receivables
5 1 (0.29%) Salesforce CRM
5 1 (0.29%) SAP CO
5 1 (0.29%) SAP FI
5 1 (0.29%) SAP FI/CO
Cloud Services
1 95 (27.70%) Microsoft 365
2 56 (16.33%) Azure
3 19 (5.54%) Entra ID
3 19 (5.54%) OneDrive
4 8 (2.33%) Dynamics 365
5 6 (1.75%) AWS
6 5 (1.46%) Power Automate
6 5 (1.46%) Power Platform
7 4 (1.17%) Slack
8 3 (0.87%) Azure DevOps
8 3 (0.87%) GCP
8 3 (0.87%) Google Workspace
9 2 (0.58%) Adobe Creative Cloud
9 2 (0.58%) PowerApps
10 1 (0.29%) Mimecast
10 1 (0.29%) PaaS
10 1 (0.29%) SaaS
10 1 (0.29%) Smartsheet
10 1 (0.29%) Snowflake
10 1 (0.29%) SuccessFactors
Communications & Networking
1 23 (6.71%) VPN
2 21 (6.12%) Skype
3 20 (5.83%) LAN
4 16 (4.66%) DHCP
4 16 (4.66%) DNS
4 16 (4.66%) WAN
5 15 (4.37%) TCP/IP
6 13 (3.79%) Wi-Fi
7 12 (3.50%) Wireless
8 6 (1.75%) PABX
8 6 (1.75%) Structured Cabling
8 6 (1.75%) Unified Communications
8 6 (1.75%) VLAN
9 5 (1.46%) Firewall
10 2 (0.58%) RS-232
10 2 (0.58%) X.400
11 1 (0.29%) HTTP
11 1 (0.29%) Network Security
11 1 (0.29%) VoIP
Database & Business Intelligence
1 11 (3.21%) Oracle Reports
2 8 (2.33%) Oracle Database
3 4 (1.17%) GIS
3 4 (1.17%) PostgreSQL
3 4 (1.17%) SQL Server
4 3 (0.87%) Tableau
5 1 (0.29%) Amazon Redshift
5 1 (0.29%) Oracle BI Publisher
Development Applications
1 12 (3.50%) JIRA
2 1 (0.29%) Postman
2 1 (0.29%) SoapUI
General
1 116 (33.82%) Social Skills
2 65 (18.95%) Analytical Skills
3 44 (12.83%) Finance
4 24 (7.00%) Public Sector
5 16 (4.66%) Manufacturing
6 14 (4.08%) Retail
7 11 (3.21%) Inclusion and Diversity
8 9 (2.62%) Telecoms
9 8 (2.33%) Banking
10 7 (2.04%) Local Government
11 6 (1.75%) Organisational Skills
12 5 (1.46%) Legal
13 4 (1.17%) Multimedia
14 3 (0.87%) Back Office
14 3 (0.87%) General Ledger
14 3 (0.87%) Marketing
14 3 (0.87%) Police
15 2 (0.58%) Documentation Skills
15 2 (0.58%) Front Office
15 2 (0.58%) Law
Libraries, Frameworks & Software Standards
1 2 (0.58%) Web Services
1 2 (0.58%) XML
2 1 (0.29%) JSON
2 1 (0.29%) Oracle Fusion
2 1 (0.29%) REST
2 1 (0.29%) SAP Fiori
2 1 (0.29%) SOAP
Miscellaneous
1 38 (11.08%) Management Information System
2 27 (7.87%) Onboarding
3 20 (5.83%) Driving Licence
3 20 (5.83%) Self-Motivation
4 15 (4.37%) CMDB
5 13 (3.79%) NHS
6 11 (3.21%) Smartphone
7 7 (2.04%) Video Conferencing
8 5 (1.46%) Data Centre
8 5 (1.46%) Team-Oriented Environment
9 4 (1.17%) Virtual Team
10 3 (0.87%) Enterprise Software
10 3 (0.87%) Hedge funds
11 2 (0.58%) Analytical Mindset
11 2 (0.58%) BYOD
11 2 (0.58%) Fixed Income
11 2 (0.58%) Public Cloud
12 1 (0.29%) Blackberry
12 1 (0.29%) Data Protection Act
12 1 (0.29%) Security Posture
Operating Systems
1 143 (41.69%) Windows
2 49 (14.29%) Windows 10
3 29 (8.45%) Windows Server
4 19 (5.54%) Linux
5 16 (4.66%) Windows Server 2003
6 14 (4.08%) Windows Server 2016
7 11 (3.21%) Windows 7
8 9 (2.62%) Apple iOS
9 8 (2.33%) AIX
9 8 (2.33%) Android
10 5 (1.46%) Windows Server 2012
11 4 (1.17%) Mac OS
12 3 (0.87%) Unix
12 3 (0.87%) Windows Server 2019
Processes & Methodologies
1 90 (26.24%) ITIL
2 89 (25.95%) Problem-Solving
3 85 (24.78%) Customer Service
4 56 (16.33%) ITSM
5 42 (12.24%) Problem Management
6 39 (11.37%) Service Delivery
7 36 (10.50%) Service Management
8 34 (9.91%) Information Security
9 32 (9.33%) Asset Management
10 26 (7.58%) Incident Management
11 25 (7.29%) Change Management
12 24 (7.00%) Migration
13 23 (6.71%) Project Management
14 20 (5.83%) Data Analysis
14 20 (5.83%) Root Cause Analysis
14 20 (5.83%) Validation
15 17 (4.96%) Continuous Improvement
16 16 (4.66%) Proactive Monitoring
17 14 (4.08%) CRM
17 14 (4.08%) Process Improvement
Programming Languages
1 35 (10.20%) SQL
2 25 (7.29%) PowerShell
3 4 (1.17%) Shell Script
4 3 (0.87%) C#
4 3 (0.87%) JavaScript
5 2 (0.58%) Bash
6 1 (0.29%) PL/SQL
6 1 (0.29%) Python
Qualifications
1 49 (14.29%) Degree
2 35 (10.20%) Security Cleared
3 30 (8.75%) SC Cleared
4 19 (5.54%) ITIL Certification
5 17 (4.96%) Microsoft Certification
6 14 (4.08%) MCP
7 13 (3.79%) A+ Certification
8 10 (2.92%) HND
9 9 (2.62%) MCSE
10 6 (1.75%) ECDL
10 6 (1.75%) HNC
11 5 (1.46%) MCDST
12 4 (1.17%) Computer Science Degree
13 3 (0.87%) ITIL Foundation Certificate
13 3 (0.87%) Network+ Certification
14 1 (0.29%) CEH
14 1 (0.29%) CISM
14 1 (0.29%) CISSP
14 1 (0.29%) CompTIA Security+
14 1 (0.29%) DV Cleared
Quality Assurance & Compliance
1 22 (6.41%) SLA
2 7 (2.04%) PMO
3 5 (1.46%) NIST
4 4 (1.17%) ISO/IEC 27001
5 3 (0.87%) Actionable Recommendations
5 3 (0.87%) GDPR
6 2 (0.58%) PCI DSS
7 1 (0.29%) Cyber Essentials
7 1 (0.29%) GRC
7 1 (0.29%) HIPAA
7 1 (0.29%) QA
System Software
1 105 (30.61%) Active Directory
2 4 (1.17%) Hyper-V
2 4 (1.17%) VMware Infrastructure
3 1 (0.29%) Virtual Desktop
Systems Management
1 23 (6.71%) Microsoft Intune
2 21 (6.12%) HP SiteScope
2 21 (6.12%) SCCM
2 21 (6.12%) SCOM
3 4 (1.17%) Jamf Pro
4 2 (0.58%) Ansible
4 2 (0.58%) Systems Management Server (SMS)
5 1 (0.29%) Kibana
Vendors
1 136 (39.65%) Microsoft
2 28 (8.16%) ServiceNow
3 23 (6.71%) Splunk
4 21 (6.12%) Oracle
5 19 (5.54%) Remedy
6 16 (4.66%) Cisco
7 14 (4.08%) Apple
8 9 (2.62%) Citrix
8 9 (2.62%) HP
9 8 (2.33%) Salesforce
10 7 (2.04%) IBM
11 6 (1.75%) Mitel
11 6 (1.75%) MobileIron
12 5 (1.46%) Computacenter
12 5 (1.46%) Google
12 5 (1.46%) iManage
12 5 (1.46%) SAP
13 4 (1.17%) Adobe
13 4 (1.17%) Netskope
13 4 (1.17%) Reuters