Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £225, according to job vacancies posted in the 6 months leading up to 15 March 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

 6 months to
15 Mar 2026		 Same period 2025 Same period 2024
Rank 299 288 281
Rank change year-on-year -11 -7 +4
Contract jobs requiring a Support Analyst 307 196 298
As % of all contract jobs in England 0.83% 0.79% 0.79%
As % of the Job Titles category 0.90% 0.85% 0.85%
Number of daily rates quoted 151 101 221
10th Percentile £126 £170 £163
25th Percentile £163 £206 £189
Median daily rate (50th Percentile) £225 £250 £240
Median % change year-on-year -10.00% +4.17% -12.73%
75th Percentile £363 £425 £400
90th Percentile £438 £600 £606
UK median daily rate £250 £238 £230
% change year-on-year +5.26% +3.26% -8.00%
Number of hourly rates quoted 62 30 27
10th Percentile £13.12 £17.85 £10.98
25th Percentile £13.50 £21.24 £17.36
Median hourly rate £18.87 £22.14 £21.50
Median % change year-on-year -14.77% +2.98% -4.44%
75th Percentile £23.00 £28.38 £23.75
90th Percentile £25.05 £31.31 -
UK median hourly rate £20.75 £22.14 £21.00
% change year-on-year -6.28% +5.43% -5.62%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 33,941 23,161 35,129
% of contract IT jobs with a recognized job title 92.01% 93.05% 92.73%
Number of daily rates quoted 21,406 15,205 23,524
10th Percentile £310 £300 £270
25th Percentile £413 £408 £410
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £620 £638 £638
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.37%
Number of hourly rates quoted 2,240 775 2,271
10th Percentile £15.50 £15.25 £13.00
25th Percentile £19.45 £21.25 £16.25
Median hourly rate £37.44 £35.00 £32.50
Median % change year-on-year +6.97% +7.69% -23.53%
75th Percentile £65.00 £65.00 £58.75
90th Percentile £76.58 £77.50 £71.25
UK median hourly rate £35.71 £33.00 £32.50
% change year-on-year +8.21% +1.54% -23.53%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 15 March 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 15 March 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 15 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -59 80 £288 -4.17% 22
North of England -31 71 £173 -28.42% 12
East of England +27 60 £173 -4.17% 8
South East -11 51 £179 -20.71% 38
North West -2 43 £175 -16.67% 6
Midlands -60 21 £158 +1.94% 12
North East +3 19 £120 -56.36% 1
South West -32 19 £275 +27.91% 11
West Midlands -64 15 £155 +3.33% 8
Yorkshire -66 9 £290 +25.00% 5
East Midlands -33 6 £213 +15.65% 4
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 15 March 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 144 (46.91%) Windows
2 94 (30.62%) Microsoft
3 93 (30.29%) Microsoft 365
4 88 (28.66%) Customer Service
5 77 (25.08%) Active Directory
6 72 (23.45%) Problem-Solving
7 49 (15.96%) ITIL
8 44 (14.33%) Azure
8 44 (14.33%) Windows 10
9 34 (11.07%) Security Cleared
10 32 (10.42%) Degree
11 30 (9.77%) Incident Management
11 30 (9.77%) SC Cleared
12 29 (9.45%) Service Delivery
13 28 (9.12%) Asset Management
13 28 (9.12%) Windows Server
14 27 (8.79%) Entra ID
14 27 (8.79%) ITSM
15 24 (7.82%) Microsoft Office
15 24 (7.82%) Service Management
16 21 (6.84%) ServiceNow
16 21 (6.84%) SLA
17 19 (6.19%) SQL
17 19 (6.19%) VPN
18 18 (5.86%) LAN
18 18 (5.86%) Wi-Fi
19 17 (5.54%) Data Analysis
19 17 (5.54%) Microsoft Exchange
19 17 (5.54%) Oracle
19 17 (5.54%) Proactive Monitoring

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 17 (5.54%) Microsoft Exchange
2 15 (4.89%) SharePoint
3 4 (1.30%) Apache
4 3 (0.98%) CMS
5 2 (0.65%) Confluence
5 2 (0.65%) IIS
5 2 (0.65%) Oracle Self-Service HR
5 2 (0.65%) Oracle Workflow
Applications
1 24 (7.82%) Microsoft Office
2 12 (3.91%) Microsoft Excel
3 3 (0.98%) Microsoft PowerPoint
3 3 (0.98%) Spreadsheet
4 2 (0.65%) Adobe Premiere
5 1 (0.33%) Adobe Creative Suite
5 1 (0.33%) AutoCAD
Business Applications
1 3 (0.98%) Dynamics CRM
1 3 (0.98%) SAP S/4HANA
2 2 (0.65%) ION MarketView
2 2 (0.65%) Loan IQ
2 2 (0.65%) Oracle Assets
2 2 (0.65%) Oracle Cash Management
2 2 (0.65%) Oracle Payables
2 2 (0.65%) Oracle Procure-to-Pay
2 2 (0.65%) Oracle Receivables
2 2 (0.65%) Remedy ITSM
3 1 (0.33%) Demantra
3 1 (0.33%) Salesforce CRM
3 1 (0.33%) SAP CO
3 1 (0.33%) SAP FI
3 1 (0.33%) SAP FI/CO
Cloud Services
1 93 (30.29%) Microsoft 365
2 44 (14.33%) Azure
3 27 (8.79%) Entra ID
4 8 (2.61%) Dynamics 365
5 7 (2.28%) AWS
6 6 (1.95%) Power Platform
7 5 (1.63%) Power Automate
8 4 (1.30%) Slack
9 3 (0.98%) Azure DevOps
9 3 (0.98%) GCP
9 3 (0.98%) Google Workspace
9 3 (0.98%) OneDrive
9 3 (0.98%) SaaS
10 2 (0.65%) Adobe Creative Cloud
10 2 (0.65%) Microsoft Copilot
10 2 (0.65%) PowerApps
11 1 (0.33%) AWS Lambda
11 1 (0.33%) Mimecast
11 1 (0.33%) Serverless
11 1 (0.33%) Snowflake
Communications & Networking
1 19 (6.19%) VPN
2 18 (5.86%) LAN
2 18 (5.86%) Wi-Fi
3 14 (4.56%) WAN
4 12 (3.91%) Wireless
5 11 (3.58%) DHCP
5 11 (3.58%) DNS
6 10 (3.26%) TCP/IP
7 7 (2.28%) Firewall
8 6 (1.95%) PABX
8 6 (1.95%) Structured Cabling
8 6 (1.95%) VLAN
9 2 (0.65%) FTP
9 2 (0.65%) RS-232
9 2 (0.65%) X.400
10 1 (0.33%) HTTP
10 1 (0.33%) Network Security
10 1 (0.33%) Skype
10 1 (0.33%) VoIP
Database & Business Intelligence
1 7 (2.28%) Oracle Database
1 7 (2.28%) Oracle Reports
2 3 (0.98%) Data Mart
2 3 (0.98%) SQL Server
2 3 (0.98%) Tableau
3 2 (0.65%) Amazon Redshift
3 2 (0.65%) MySQL
3 2 (0.65%) Oracle BI Publisher
4 1 (0.33%) Data Warehouse
4 1 (0.33%) GIS
4 1 (0.33%) PostgreSQL
4 1 (0.33%) Power BI
Development Applications
1 12 (3.91%) JIRA
2 1 (0.33%) Postman
2 1 (0.33%) SoapUI
General
1 88 (28.66%) Social Skills
2 50 (16.29%) Analytical Skills
3 26 (8.47%) Public Sector
4 22 (7.17%) Finance
5 13 (4.23%) Manufacturing
5 13 (4.23%) Retail
6 11 (3.58%) Inclusion and Diversity
7 9 (2.93%) Banking
8 8 (2.61%) Telecoms
9 5 (1.63%) Documentation Skills
10 4 (1.30%) General Ledger
10 4 (1.30%) Legal
10 4 (1.30%) Marketing
10 4 (1.30%) Multimedia
10 4 (1.30%) Organisational Skills
11 3 (0.98%) Local Government
12 2 (0.65%) Front Office
12 2 (0.65%) Investment Banking
12 2 (0.65%) Law
12 2 (0.65%) Military
Libraries, Frameworks & Software Standards
1 3 (0.98%) XML
2 2 (0.65%) LAMP
2 2 (0.65%) Oracle Fusion
2 2 (0.65%) Web Services
3 1 (0.33%) JSON
3 1 (0.33%) REST
3 1 (0.33%) SAP Fiori
3 1 (0.33%) SOAP
Miscellaneous
1 36 (11.73%) Onboarding
2 31 (10.10%) Management Information System
3 19 (6.19%) Self-Motivation
4 13 (4.23%) CMDB
5 12 (3.91%) Driving Licence
5 12 (3.91%) NHS
5 12 (3.91%) Smartphone
6 7 (2.28%) Data Centre
6 7 (2.28%) Video Conferencing
7 4 (1.30%) Fixed Income
7 4 (1.30%) Hedge funds
7 4 (1.30%) Virtual Team
8 3 (0.98%) Enterprise Software
9 2 (0.65%) Derivative
9 2 (0.65%) FMCG
9 2 (0.65%) Foreign Exchange (FX)
9 2 (0.65%) iPhone
9 2 (0.65%) OTC Derivatives
9 2 (0.65%) Public Cloud
9 2 (0.65%) Team-Oriented Environment
Operating Systems
1 144 (46.91%) Windows
2 44 (14.33%) Windows 10
3 28 (9.12%) Windows Server
4 17 (5.54%) Windows Server 2003
5 15 (4.89%) Windows Server 2016
6 12 (3.91%) Windows 7
7 10 (3.26%) Android
8 9 (2.93%) Linux
9 7 (2.28%) AIX
9 7 (2.28%) Apple iOS
10 5 (1.63%) Unix
10 5 (1.63%) Windows Server 2012
11 3 (0.98%) Mac OS
11 3 (0.98%) Windows Server 2019
Processes & Methodologies
1 88 (28.66%) Customer Service
2 72 (23.45%) Problem-Solving
3 49 (15.96%) ITIL
4 30 (9.77%) Incident Management
5 29 (9.45%) Service Delivery
6 28 (9.12%) Asset Management
7 27 (8.79%) ITSM
8 24 (7.82%) Service Management
9 17 (5.54%) Data Analysis
9 17 (5.54%) Proactive Monitoring
10 15 (4.89%) Process Improvement
11 14 (4.56%) Change Management
11 14 (4.56%) Continuous Improvement
11 14 (4.56%) Decision-Making
11 14 (4.56%) Problem Management
11 14 (4.56%) Root Cause Analysis
11 14 (4.56%) Time Management
12 13 (4.23%) Migration
13 12 (3.91%) Information Security
13 12 (3.91%) IT Asset Management
Programming Languages
1 19 (6.19%) SQL
2 7 (2.28%) Shell Script
3 6 (1.95%) Java
3 6 (1.95%) PowerShell
4 3 (0.98%) Bash
4 3 (0.98%) C#
4 3 (0.98%) Groovy
4 3 (0.98%) JavaScript
4 3 (0.98%) PL/SQL
5 2 (0.65%) Perl
5 2 (0.65%) PHP
5 2 (0.65%) Python
6 1 (0.33%) T-SQL
Qualifications
1 34 (11.07%) Security Cleared
2 32 (10.42%) Degree
3 30 (9.77%) SC Cleared
4 16 (5.21%) Microsoft Certification
5 12 (3.91%) Microsoft Certified Professional
6 10 (3.26%) MCSE
7 8 (2.61%) A+ Certification
8 6 (1.95%) ECDL
8 6 (1.95%) HND
9 5 (1.63%) HNC
10 4 (1.30%) Computer Science Degree
10 4 (1.30%) ITIL Certification
11 3 (0.98%) ITIL Foundation Certificate
11 3 (0.98%) Network+ Certification
12 2 (0.65%) MCDST
13 1 (0.33%) BPSS Clearance
13 1 (0.33%) CEH
13 1 (0.33%) CISM
13 1 (0.33%) CISSP
13 1 (0.33%) DV Cleared
Quality Assurance & Compliance
1 21 (6.84%) SLA
2 5 (1.63%) NIST
3 4 (1.30%) ISO/IEC 27001
4 3 (0.98%) Actionable Recommendations
4 3 (0.98%) GDPR
4 3 (0.98%) PMO
5 2 (0.65%) PCI DSS
6 1 (0.33%) Cyber Essentials
6 1 (0.33%) GRC
6 1 (0.33%) HIPAA
System Software
1 77 (25.08%) Active Directory
2 4 (1.30%) Hyper-V
2 4 (1.30%) VMware Infrastructure
3 1 (0.33%) Virtual Desktop
Systems Management
1 15 (4.89%) Microsoft Intune
2 7 (2.28%) SCCM
3 5 (1.63%) Jamf Pro
4 2 (0.65%) Ansible
5 1 (0.33%) Control-M
5 1 (0.33%) ITRS Geneos
5 1 (0.33%) Kibana
Vendors
1 94 (30.62%) Microsoft
2 21 (6.84%) ServiceNow
3 17 (5.54%) Oracle
4 13 (4.23%) Apple
5 8 (2.61%) Cisco
5 8 (2.61%) HP
5 8 (2.61%) Mitel
6 7 (2.28%) Citrix
6 7 (2.28%) IBM
6 7 (2.28%) Salesforce
7 6 (1.95%) MobileIron
7 6 (1.95%) Murex
7 6 (1.95%) SAP
8 5 (1.63%) Avaya
8 5 (1.63%) Google
8 5 (1.63%) Meraki
9 4 (1.30%) Adobe
9 4 (1.30%) Netskope
9 4 (1.30%) Reuters
9 4 (1.30%) VMware
92 Support Analyst jobs in England