Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £238, according to job vacancies posted in the 6 months leading up to 25 May 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
25 May 2026
Same period 2025 Same period 2024
Rank 320 244 295
Rank change year-on-year -76 +51 -35
Contract jobs requiring a Support Analyst 292 245 264
As % of all contract jobs in England 0.71% 1.02% 0.72%
As % of the Job Titles category 0.76% 1.11% 0.78%
Number of daily rates quoted 127 134 195
10th Percentile £159 £172 £158
25th Percentile £171 £213 £189
Median daily rate (50th Percentile) £238 £275 £225
Median % change year-on-year -13.64% +22.22% -25.00%
75th Percentile £375 £400 £383
90th Percentile £438 £525 £515
UK median daily rate £238 £275 £225
% change year-on-year -13.64% +22.22% -16.67%
Number of hourly rates quoted 53 43 24
10th Percentile £13.12 £17.44 £12.22
25th Percentile £15.93 £21.24 £19.81
Median hourly rate £18.57 £22.14 £21.50
Median % change year-on-year -16.12% +2.98% -4.72%
75th Percentile £23.00 £27.23 £23.75
90th Percentile £149.60 £33.75 -
UK median hourly rate £18.66 £22.14 £21.00
% change year-on-year -15.72% +5.43% -6.94%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 38,208 22,129 33,862
% of contract IT jobs with a recognized job title 92.30% 92.30% 92.77%
Number of daily rates quoted 23,677 14,721 22,447
10th Percentile £320 £290 £284
25th Percentile £413 £406 £413
Median daily rate (50th Percentile) £515 £520 £525
Median % change year-on-year -0.96% -0.95% -4.55%
75th Percentile £625 £638 £638
90th Percentile £725 £750 £750
UK median daily rate £513 £508 £525
% change year-on-year +0.99% -3.33% -2.78%
Number of hourly rates quoted 2,654 888 2,492
10th Percentile £15.50 £14.00 £12.86
25th Percentile £21.00 £18.50 £16.30
Median hourly rate £45.00 £29.07 £37.18
Median % change year-on-year +54.80% -21.81% -17.38%
75th Percentile £67.50 £62.24 £61.30
90th Percentile £78.75 £75.00 £73.70
UK median hourly rate £42.50 £27.97 £36.50
% change year-on-year +51.98% -23.38% -18.89%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 25 May 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 25 May 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 25 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -89 90 £244 -25.00% 22
North of England -68 66 £175 -19.54% 24
North West -16 53 £175 -16.67% 11
East of England +8 49 £350 +94.44% 3
South East -45 43 £211 -19.52% 34
Midlands -62 24 £288 +58.62% 17
South West -40 17 £350 -12.39% 12
East Midlands -13 16 £213 - 9
North East -19 8 £175 -36.36%
West Midlands -74 8 £331 +120.83% 8
Yorkshire -81 5 £155 -25.30% 13
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 25 May 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 111 (38.01%) Windows
2 92 (31.51%) Microsoft
3 83 (28.42%) Microsoft 365
4 71 (24.32%) Problem-Solving
5 61 (20.89%) Active Directory
6 58 (19.86%) Customer Service
7 47 (16.10%) ITIL
8 40 (13.70%) Azure
9 37 (12.67%) Windows 10
10 29 (9.93%) Entra ID
11 27 (9.25%) SharePoint
12 26 (8.90%) Degree
12 26 (8.90%) SQL
13 24 (8.22%) ServiceNow
14 23 (7.88%) Migration
15 22 (7.53%) Microsoft Office
16 20 (6.85%) ITSM
17 19 (6.51%) Incident Management
17 19 (6.51%) Service Management
18 16 (5.48%) Android
18 16 (5.48%) Data Migration
18 16 (5.48%) Microsoft Certification
18 16 (5.48%) Microsoft Intune
18 16 (5.48%) Process Improvement
18 16 (5.48%) Service Delivery
18 16 (5.48%) Wi-Fi
19 15 (5.14%) Continuous Improvement
19 15 (5.14%) Inventory Management
19 15 (5.14%) JIRA
19 15 (5.14%) Microsoft Excel

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 27 (9.25%) SharePoint
2 14 (4.79%) Microsoft Exchange
3 6 (2.05%) CMS
4 4 (1.37%) Apache
5 2 (0.68%) Confluence
5 2 (0.68%) IIS
5 2 (0.68%) Oracle Self-Service HR
5 2 (0.68%) Oracle Workflow
5 2 (0.68%) SAS
6 1 (0.34%) CICS
6 1 (0.34%) WebSphere
Applications
1 22 (7.53%) Microsoft Office
2 15 (5.14%) Microsoft Excel
3 5 (1.71%) Microsoft PowerPoint
4 4 (1.37%) AutoCAD
5 3 (1.03%) Revit
5 3 (1.03%) Spreadsheet
6 1 (0.34%) MS Visio
Business Applications
1 4 (1.37%) Dynamics CRM
2 2 (0.68%) Loan IQ
2 2 (0.68%) Oracle Assets
2 2 (0.68%) Oracle Cash Management
2 2 (0.68%) Oracle Payables
2 2 (0.68%) Oracle Procure-to-Pay
2 2 (0.68%) Oracle Receivables
2 2 (0.68%) Remedy ITSM
2 2 (0.68%) SAP S/4HANA
2 2 (0.68%) Unit4 Business World
3 1 (0.34%) Demantra
Cloud Services
1 83 (28.42%) Microsoft 365
2 40 (13.70%) Azure
3 29 (9.93%) Entra ID
4 13 (4.45%) SaaS
5 12 (4.11%) Power Platform
6 8 (2.74%) AWS
6 8 (2.74%) Dynamics 365
7 7 (2.40%) Power Automate
8 5 (1.71%) OneDrive
9 4 (1.37%) Azure DevOps
10 3 (1.03%) Google Workspace
10 3 (1.03%) IaaS
10 3 (1.03%) Microsoft Copilot
10 3 (1.03%) Slack
11 2 (0.68%) Adobe Creative Cloud
11 2 (0.68%) Amazon CloudWatch
11 2 (0.68%) Amazon S3
11 2 (0.68%) AWS Lambda
11 2 (0.68%) GCP
11 2 (0.68%) Snowflake
Communications & Networking
1 16 (5.48%) Wi-Fi
2 12 (4.11%) DHCP
2 12 (4.11%) DNS
3 10 (3.42%) VPN
4 8 (2.74%) LAN
5 6 (2.05%) VLAN
5 6 (2.05%) WAN
6 5 (1.71%) Firewall
7 4 (1.37%) TCP/IP
8 3 (1.03%) Wireless
9 2 (0.68%) FTP
10 1 (0.34%) Internet
10 1 (0.34%) Network Security
10 1 (0.34%) RS-232
10 1 (0.34%) Skype
10 1 (0.34%) X.400
Database & Business Intelligence
1 6 (2.05%) Power BI
2 3 (1.03%) Amazon Redshift
2 3 (1.03%) Data Mart
2 3 (1.03%) SQL Server
2 3 (1.03%) Tableau
3 2 (0.68%) MySQL
3 2 (0.68%) Oracle BI Publisher
3 2 (0.68%) Power Query
3 2 (0.68%) PowerPivot
4 1 (0.34%) Data Warehouse
4 1 (0.34%) DB2
4 1 (0.34%) GIS
4 1 (0.34%) KDB
4 1 (0.34%) Oracle Database
4 1 (0.34%) Oracle Reports
Development Applications
1 15 (5.14%) JIRA
2 1 (0.34%) Git
2 1 (0.34%) Subversion
2 1 (0.34%) Visual Studio
General
1 95 (32.53%) Social Skills
2 38 (13.01%) Analytical Skills
3 28 (9.59%) Finance
4 19 (6.51%) Public Sector
5 13 (4.45%) Manufacturing
5 13 (4.45%) Telecoms
6 11 (3.77%) Retail
7 9 (3.08%) Banking
7 9 (3.08%) Law
8 8 (2.74%) Organisational Skills
9 7 (2.40%) Inclusion and Diversity
10 6 (2.05%) Documentation Skills
11 4 (1.37%) General Ledger
11 4 (1.37%) Marketing
12 3 (1.03%) Automotive
12 3 (1.03%) Legal
12 3 (1.03%) Military
13 2 (0.68%) Front Office
13 2 (0.68%) Local Government
13 2 (0.68%) Multimedia
Libraries, Frameworks & Software Standards
1 2 (0.68%) .NET
1 2 (0.68%) ASP.NET
1 2 (0.68%) HTML
1 2 (0.68%) LAMP
1 2 (0.68%) Oracle Fusion
1 2 (0.68%) Web Services
1 2 (0.68%) XML
2 1 (0.34%) HTML5
2 1 (0.34%) JSON
2 1 (0.34%) WebSphere MQ
Miscellaneous
1 50 (17.12%) Onboarding
2 15 (5.14%) Self-Motivation
3 11 (3.77%) Management Information System
4 9 (3.08%) Enterprise Software
4 9 (3.08%) FMCG
5 5 (1.71%) Smartphone
6 4 (1.37%) Video Conferencing
7 3 (1.03%) Data Centre
7 3 (1.03%) Hedge funds
8 2 (0.68%) Credit Risk
8 2 (0.68%) Derivative
8 2 (0.68%) Driving Licence
8 2 (0.68%) Fixed Income
8 2 (0.68%) Foreign Exchange (FX)
8 2 (0.68%) Housing Association
8 2 (0.68%) Legacy Systems
8 2 (0.68%) OTC Derivatives
8 2 (0.68%) PMI
8 2 (0.68%) Public Cloud
9 1 (0.34%) Mainframe
Operating Systems
1 111 (38.01%) Windows
2 37 (12.67%) Windows 10
3 16 (5.48%) Android
4 15 (5.14%) Windows Server
5 12 (4.11%) Apple iOS
5 12 (4.11%) Linux
6 8 (2.74%) Windows Server 2016
7 6 (2.05%) Windows 7
7 6 (2.05%) Windows Server 2003
8 5 (1.71%) Mac OS
9 4 (1.37%) Unix
9 4 (1.37%) Windows Server 2019
10 1 (0.34%) AIX
10 1 (0.34%) zOS
Processes & Methodologies
1 71 (24.32%) Problem-Solving
2 58 (19.86%) Customer Service
3 47 (16.10%) ITIL
4 23 (7.88%) Migration
5 20 (6.85%) ITSM
6 19 (6.51%) Incident Management
6 19 (6.51%) Service Management
7 16 (5.48%) Data Migration
7 16 (5.48%) Process Improvement
7 16 (5.48%) Service Delivery
8 15 (5.14%) Continuous Improvement
8 15 (5.14%) Inventory Management
9 14 (4.79%) Data Analysis
9 14 (4.79%) Decision-Making
9 14 (4.79%) Knowledge Management
10 13 (4.45%) Computer Science
10 13 (4.45%) Stakeholder Management
10 13 (4.45%) User Experience
10 13 (4.45%) Validation
11 12 (4.11%) CRM
Programming Languages
1 26 (8.90%) SQL
2 9 (3.08%) Shell Script
3 7 (2.40%) PowerShell
4 6 (2.05%) Java
4 6 (2.05%) Python
5 5 (1.71%) C#
6 4 (1.37%) JavaScript
6 4 (1.37%) PL/SQL
7 3 (1.03%) Bash
7 3 (1.03%) Groovy
8 2 (0.68%) Perl
8 2 (0.68%) PHP
9 1 (0.34%) C
9 1 (0.34%) C++
9 1 (0.34%) COBOL
9 1 (0.34%) JCL
9 1 (0.34%) T-SQL
9 1 (0.34%) VBScript
Qualifications
1 26 (8.90%) Degree
2 16 (5.48%) Microsoft Certification
3 15 (5.14%) Security Cleared
4 13 (4.45%) Computer Science Degree
5 11 (3.77%) SC Cleared
6 9 (3.08%) A+ Certification
6 9 (3.08%) Network+ Certification
7 5 (1.71%) MCSE
7 5 (1.71%) Microsoft Certified Professional
8 2 (0.68%) PMI Certification
9 1 (0.34%) BPSS Clearance
9 1 (0.34%) CEH
9 1 (0.34%) CISM
9 1 (0.34%) CISSP
9 1 (0.34%) CompTIA Security+
9 1 (0.34%) DV Cleared
9 1 (0.34%) MCSA
Quality Assurance & Compliance
1 6 (2.05%) PMO
1 6 (2.05%) SLA
2 3 (1.03%) Actionable Recommendations
2 3 (1.03%) GDPR
3 2 (0.68%) PCI DSS
4 1 (0.34%) Cyber Essentials
4 1 (0.34%) GRC
4 1 (0.34%) HIPAA
4 1 (0.34%) NIST
4 1 (0.34%) QA
System Software
1 61 (20.89%) Active Directory
2 4 (1.37%) VMware Infrastructure
3 3 (1.03%) Hyper-V
4 2 (0.68%) Virtual Desktop
Systems Management
1 16 (5.48%) Microsoft Intune
2 3 (1.03%) Jamf Pro
3 2 (0.68%) Ansible
4 1 (0.34%) Control-M
4 1 (0.34%) Dell DRAC
4 1 (0.34%) Grafana
4 1 (0.34%) ITRS Geneos
4 1 (0.34%) vCenter Server
Vendors
1 92 (31.51%) Microsoft
2 24 (8.22%) ServiceNow
3 13 (4.45%) Oracle
4 10 (3.42%) Salesforce
5 8 (2.74%) Avaya
5 8 (2.74%) Meraki
5 8 (2.74%) Mitel
5 8 (2.74%) SAP
6 7 (2.40%) Apple
7 6 (2.05%) Murex
8 5 (1.71%) Adobe
8 5 (1.71%) Bloomberg
9 4 (1.37%) Autodesk
9 4 (1.37%) VMware
10 3 (1.03%) Ariba
10 3 (1.03%) Citrix
10 3 (1.03%) Dell
10 3 (1.03%) Google
10 3 (1.03%) Remedy
10 3 (1.03%) Reuters