Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £250, according to job vacancies posted in the 6 months leading up to 6 February 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

 6 months to
6 Feb 2026		 Same period 2025 Same period 2024
Rank 255 288 276
Rank change year-on-year +33 -12 +19
Contract jobs requiring a Support Analyst 337 209 317
As % of all contract jobs in England 1.01% 0.80% 0.83%
As % of the Job Titles category 1.10% 0.86% 0.90%
Number of daily rates quoted 159 113 233
10th Percentile £126 £180 £163
25th Percentile £163 £213 £189
Median daily rate (50th Percentile) £250 £260 £265
Median % change year-on-year -3.85% -1.89% -
75th Percentile £375 £438 £425
90th Percentile £450 £600 £585
UK median daily rate £260 £250 £265
% change year-on-year +4.00% -5.66% +6.00%
Number of hourly rates quoted 72 18 23
10th Percentile £13.12 £18.91 £15.30
25th Percentile £15.50 £21.06 £17.74
Median hourly rate £20.75 £24.50 £21.50
Median % change year-on-year -15.31% +13.95% +1.51%
75th Percentile £24.29 £30.51 £23.75
90th Percentile £31.36 £37.00 £23.95
UK median hourly rate £20.75 £24.50 £21.50
% change year-on-year -15.31% +13.95% +5.19%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 30,616 24,434 35,357
% of contract IT jobs with a recognized job title 91.64% 93.01% 93.02%
Number of daily rates quoted 19,494 15,146 23,822
10th Percentile £300 £300 £270
25th Percentile £406 £410 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £625 £638 £640
90th Percentile £725 £750 £745
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,931 720 2,109
10th Percentile £14.96 £15.99 £13.23
25th Percentile £18.82 £21.41 £16.79
Median hourly rate £30.00 £35.00 £35.00
Median % change year-on-year -14.29% - -2.78%
75th Percentile £63.75 £64.50 £61.50
90th Percentile £71.99 £75.00 £72.50
UK median hourly rate £29.65 £33.00 £35.00
% change year-on-year -10.17% -5.71% -

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 6 February 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 6 February 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 6 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -47 91 £379 +21.20% 29
North of England -1 86 £173 -25.65% 24
North West +14 57 £173 -39.05% 6
South East +8 55 £220 -26.97% 44
East of England +22 53 £173 -1.43% 17
Midlands -54 26 £153 -16.44% 18
North East +5 22 £120 -56.36% 2
South West -18 20 £275 +25.00% 19
West Midlands -37 17 £153 -27.38% 8
East Midlands -32 9 - - 10
Yorkshire -61 7 £290 +28.89% 16
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 6 February 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 144 (42.73%) Windows
2 134 (39.76%) Microsoft
3 105 (31.16%) Active Directory
4 97 (28.78%) Microsoft 365
5 88 (26.11%) ITIL
6 87 (25.82%) Customer Service
6 87 (25.82%) Problem-Solving
7 55 (16.32%) Azure
7 55 (16.32%) ITSM
8 48 (14.24%) Microsoft Office
8 48 (14.24%) Windows 10
9 46 (13.65%) Degree
10 41 (12.17%) Problem Management
11 39 (11.57%) Service Delivery
12 35 (10.39%) Security Cleared
12 35 (10.39%) Service Management
12 35 (10.39%) SQL
13 33 (9.79%) Asset Management
14 32 (9.50%) Information Security
15 30 (8.90%) SC Cleared
15 30 (8.90%) SharePoint
16 29 (8.61%) Windows Server
17 28 (8.31%) ServiceNow
18 27 (8.01%) Incident Management
19 26 (7.72%) PowerShell
20 24 (7.12%) Change Management
20 24 (7.12%) Migration
20 24 (7.12%) Splunk
21 23 (6.82%) Microsoft Intune
21 23 (6.82%) VPN

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 30 (8.90%) SharePoint
2 21 (6.23%) Skype for Business
3 19 (5.64%) Microsoft Exchange
4 13 (3.86%) Mattermost
5 7 (2.08%) Exchange Server 2013
6 2 (0.59%) Apache
6 2 (0.59%) Confluence
6 2 (0.59%) IIS
7 1 (0.30%) Oracle Self-Service HR
7 1 (0.30%) Oracle Workflow
Applications
1 48 (14.24%) Microsoft Office
2 20 (5.93%) Microsoft Excel
3 13 (3.86%) Microsoft PowerPoint
4 8 (2.37%) MS Visio
5 2 (0.59%) Adobe Premiere
5 2 (0.59%) Oracle Smart View
6 1 (0.30%) Adobe Creative Suite
6 1 (0.30%) AutoCAD
6 1 (0.30%) Spreadsheet
Business Applications
1 19 (5.64%) Remedy ITSM
2 4 (1.19%) Dynamics CRM
3 3 (0.89%) SAP S/4HANA
4 2 (0.59%) ION MarketView
5 1 (0.30%) Oracle Assets
5 1 (0.30%) Oracle Cash Management
5 1 (0.30%) Oracle Payables
5 1 (0.30%) Oracle Procure-to-Pay
5 1 (0.30%) Oracle Receivables
5 1 (0.30%) Salesforce CRM
5 1 (0.30%) SAP CO
5 1 (0.30%) SAP FI
5 1 (0.30%) SAP FI/CO
5 1 (0.30%) Unit4 Business World
Cloud Services
1 97 (28.78%) Microsoft 365
2 55 (16.32%) Azure
3 19 (5.64%) Entra ID
3 19 (5.64%) OneDrive
4 8 (2.37%) Dynamics 365
5 6 (1.78%) AWS
5 6 (1.78%) Power Platform
6 5 (1.48%) Power Automate
7 4 (1.19%) Slack
8 3 (0.89%) Azure DevOps
8 3 (0.89%) GCP
8 3 (0.89%) Google Workspace
9 2 (0.59%) Adobe Creative Cloud
9 2 (0.59%) PowerApps
10 1 (0.30%) Mimecast
10 1 (0.30%) PaaS
10 1 (0.30%) SaaS
10 1 (0.30%) Snowflake
Communications & Networking
1 23 (6.82%) VPN
2 21 (6.23%) Skype
3 19 (5.64%) LAN
4 16 (4.75%) WAN
5 15 (4.45%) DHCP
5 15 (4.45%) DNS
6 13 (3.86%) TCP/IP
6 13 (3.86%) Wi-Fi
7 12 (3.56%) Wireless
8 6 (1.78%) PABX
8 6 (1.78%) Structured Cabling
8 6 (1.78%) Unified Communications
8 6 (1.78%) VLAN
9 5 (1.48%) Firewall
10 2 (0.59%) RS-232
10 2 (0.59%) X.400
11 1 (0.30%) HTTP
11 1 (0.30%) Network Security
11 1 (0.30%) VoIP
Database & Business Intelligence
1 10 (2.97%) Oracle Reports
2 7 (2.08%) Oracle Database
3 3 (0.89%) GIS
3 3 (0.89%) PostgreSQL
3 3 (0.89%) SQL Server
3 3 (0.89%) Tableau
4 1 (0.30%) Amazon Redshift
4 1 (0.30%) Data Warehouse
4 1 (0.30%) Oracle BI Publisher
4 1 (0.30%) Power BI
Development Applications
1 11 (3.26%) JIRA
2 1 (0.30%) Postman
2 1 (0.30%) SoapUI
General
1 114 (33.83%) Social Skills
2 66 (19.58%) Analytical Skills
3 44 (13.06%) Finance
4 26 (7.72%) Public Sector
5 14 (4.15%) Retail
6 13 (3.86%) Manufacturing
7 11 (3.26%) Inclusion and Diversity
8 10 (2.97%) Banking
9 9 (2.67%) Telecoms
10 6 (1.78%) Local Government
10 6 (1.78%) Organisational Skills
11 5 (1.48%) Legal
12 4 (1.19%) Marketing
12 4 (1.19%) Multimedia
13 3 (0.89%) Documentation Skills
13 3 (0.89%) Front Office
13 3 (0.89%) General Ledger
13 3 (0.89%) Investment Banking
14 2 (0.59%) Back Office
14 2 (0.59%) Police
Libraries, Frameworks & Software Standards
1 2 (0.59%) Web Services
1 2 (0.59%) XML
2 1 (0.30%) JSON
2 1 (0.30%) Oracle Fusion
2 1 (0.30%) REST
2 1 (0.30%) SAP Fiori
2 1 (0.30%) SOAP
Miscellaneous
1 36 (10.68%) Management Information System
2 29 (8.61%) Onboarding
3 20 (5.93%) Self-Motivation
4 19 (5.64%) Driving Licence
5 15 (4.45%) CMDB
6 12 (3.56%) NHS
7 11 (3.26%) Smartphone
8 7 (2.08%) Video Conferencing
9 5 (1.48%) Data Centre
9 5 (1.48%) Team-Oriented Environment
10 4 (1.19%) Virtual Team
11 3 (0.89%) Enterprise Software
11 3 (0.89%) Hedge funds
12 2 (0.59%) Analytical Mindset
12 2 (0.59%) Fixed Income
12 2 (0.59%) Public Cloud
13 1 (0.30%) Data Protection Act
13 1 (0.30%) Data Structures
13 1 (0.30%) iPhone
13 1 (0.30%) Security Posture
Operating Systems
1 144 (42.73%) Windows
2 48 (14.24%) Windows 10
3 29 (8.61%) Windows Server
4 20 (5.93%) Linux
5 16 (4.75%) Windows Server 2003
6 14 (4.15%) Windows Server 2016
7 11 (3.26%) Windows 7
8 9 (2.67%) Apple iOS
9 8 (2.37%) Android
10 7 (2.08%) AIX
11 5 (1.48%) Windows Server 2012
12 4 (1.19%) Mac OS
13 3 (0.89%) Unix
13 3 (0.89%) Windows Server 2019
Processes & Methodologies
1 88 (26.11%) ITIL
2 87 (25.82%) Customer Service
2 87 (25.82%) Problem-Solving
3 55 (16.32%) ITSM
4 41 (12.17%) Problem Management
5 39 (11.57%) Service Delivery
6 35 (10.39%) Service Management
7 33 (9.79%) Asset Management
8 32 (9.50%) Information Security
9 27 (8.01%) Incident Management
10 24 (7.12%) Change Management
10 24 (7.12%) Migration
11 21 (6.23%) Project Management
11 21 (6.23%) Validation
12 20 (5.93%) Data Analysis
13 19 (5.64%) Root Cause Analysis
14 16 (4.75%) Proactive Monitoring
15 15 (4.45%) Continuous Improvement
15 15 (4.45%) Process Improvement
16 14 (4.15%) Time Management
Programming Languages
1 35 (10.39%) SQL
2 26 (7.72%) PowerShell
3 4 (1.19%) Shell Script
4 3 (0.89%) Bash
4 3 (0.89%) C#
4 3 (0.89%) JavaScript
5 2 (0.59%) PL/SQL
5 2 (0.59%) Python
6 1 (0.30%) T-SQL
Qualifications
1 46 (13.65%) Degree
2 35 (10.39%) Security Cleared
3 30 (8.90%) SC Cleared
4 19 (5.64%) ITIL Certification
5 17 (5.04%) Microsoft Certification
6 14 (4.15%) Microsoft Certified Professional
7 12 (3.56%) A+ Certification
8 9 (2.67%) MCSE
9 8 (2.37%) HND
10 6 (1.78%) ECDL
11 5 (1.48%) HNC
11 5 (1.48%) MCDST
12 4 (1.19%) Computer Science Degree
13 3 (0.89%) ITIL Foundation Certificate
13 3 (0.89%) Network+ Certification
14 1 (0.30%) CEH
14 1 (0.30%) CISM
14 1 (0.30%) CISSP
14 1 (0.30%) CompTIA Security+
14 1 (0.30%) DV Cleared
Quality Assurance & Compliance
1 22 (6.53%) SLA
2 7 (2.08%) PMO
3 5 (1.48%) NIST
4 4 (1.19%) ISO/IEC 27001
5 3 (0.89%) Actionable Recommendations
5 3 (0.89%) GDPR
6 2 (0.59%) PCI DSS
7 1 (0.30%) Cyber Essentials
7 1 (0.30%) GRC
7 1 (0.30%) HIPAA
7 1 (0.30%) QA
System Software
1 105 (31.16%) Active Directory
2 4 (1.19%) Hyper-V
2 4 (1.19%) VMware Infrastructure
3 1 (0.30%) Virtual Desktop
Systems Management
1 23 (6.82%) Microsoft Intune
2 21 (6.23%) HP SiteScope
2 21 (6.23%) SCOM
3 20 (5.93%) SCCM
4 4 (1.19%) Jamf Pro
5 2 (0.59%) Ansible
5 2 (0.59%) Systems Management Server (SMS)
6 1 (0.30%) Control-M
6 1 (0.30%) ITRS Geneos
6 1 (0.30%) Kibana
Vendors
1 134 (39.76%) Microsoft
2 28 (8.31%) ServiceNow
3 24 (7.12%) Splunk
4 19 (5.64%) Remedy
5 18 (5.34%) Oracle
6 15 (4.45%) Cisco
7 14 (4.15%) Apple
8 9 (2.67%) HP
8 9 (2.67%) Salesforce
9 7 (2.08%) Citrix
9 7 (2.08%) IBM
10 6 (1.78%) Mitel
10 6 (1.78%) MobileIron
10 6 (1.78%) SAP
11 5 (1.48%) Computacenter
11 5 (1.48%) Google
11 5 (1.48%) iManage
12 4 (1.19%) Adobe
12 4 (1.19%) Netskope
12 4 (1.19%) VMware
134 Support Analyst jobs in England