Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £238, according to job vacancies posted in the 6 months leading up to 22 June 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
22 Jun 2026
Same period 2025 Same period 2024
Rank 334 239 309
Rank change year-on-year -95 +70 -62
Contract jobs requiring a Support Analyst 280 268 260
As % of all contract jobs in England 0.65% 1.07% 0.69%
As % of the Job Titles category 0.70% 1.16% 0.74%
Number of daily rates quoted 117 136 189
10th Percentile £161 £164 £155
25th Percentile £185 £217 £188
Median daily rate (50th Percentile) £238 £275 £225
Median % change year-on-year -13.64% +22.22% -25.62%
75th Percentile £388 £400 £365
90th Percentile £438 £525 £505
UK median daily rate £238 £275 £220
% change year-on-year -13.64% +25.00% -20.00%
Number of hourly rates quoted 62 56 24
10th Percentile £13.40 £17.44 £12.22
25th Percentile £17.11 £22.03 £19.81
Median hourly rate £18.57 £22.35 £21.50
Median % change year-on-year -16.91% +3.95% -6.07%
75th Percentile £23.00 £29.30 £23.75
90th Percentile £28.58 £33.75 £24.63
UK median hourly rate £18.75 £22.35 £21.00
% change year-on-year -16.11% +6.43% -8.26%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 39,986 23,027 34,993
% of contract IT jobs with a recognized job title 92.37% 92.23% 92.86%
Number of daily rates quoted 24,604 15,125 22,795
10th Percentile £325 £293 £290
25th Percentile £415 £405 £413
Median daily rate (50th Percentile) £523 £513 £525
Median % change year-on-year +1.95% -2.38% -4.55%
75th Percentile £625 £634 £638
90th Percentile £735 £750 £750
UK median daily rate £517 £500 £525
% change year-on-year +3.30% -4.76% -2.33%
Number of hourly rates quoted 2,824 1,039 2,704
10th Percentile £15.95 £14.00 £12.86
25th Percentile £21.93 £18.13 £16.58
Median hourly rate £45.00 £28.75 £39.55
Median % change year-on-year +56.52% -27.31% -10.11%
75th Percentile £67.84 £58.75 £63.75
90th Percentile £80.00 £75.00 £74.42
UK median hourly rate £43.61 £27.36 £37.50
% change year-on-year +59.36% -27.03% -14.77%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 22 June 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 22 June 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 22 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -92 84 £244 -30.36% 28
North of England -68 58 £175 -16.67% 18
North West -13 49 £200 -4.76% 11
East of England +13 46 £350 +94.44% 7
South East -48 45 £210 -20.00% 35
Midlands -62 26 £288 +12.20% 14
South West -50 19 £225 -19.06% 13
East Midlands -6 18 £213 +16.44% 10
West Midlands -77 8 £331 +26.19% 4
Yorkshire -76 6 £245 +28.95% 5
North East - 3 £175 - 2
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 22 June 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 105 (37.50%) Windows
2 86 (30.71%) Microsoft
3 79 (28.21%) Problem-Solving
4 77 (27.50%) Microsoft 365
5 59 (21.07%) Customer Service
6 57 (20.36%) ITIL
7 52 (18.57%) Active Directory
8 38 (13.57%) Azure
9 33 (11.79%) Windows 10
10 29 (10.36%) SharePoint
11 28 (10.00%) Entra ID
12 26 (9.29%) Microsoft Office
13 25 (8.93%) Degree
13 25 (8.93%) ITSM
13 25 (8.93%) ServiceNow
13 25 (8.93%) SQL
14 23 (8.21%) Migration
15 22 (7.86%) Incident Management
15 22 (7.86%) Service Management
16 20 (7.14%) JIRA
17 19 (6.79%) Stakeholder Management
18 18 (6.43%) SaaS
19 17 (6.07%) Microsoft Certification
20 16 (5.71%) Data Migration
21 15 (5.36%) Computer Science
21 15 (5.36%) Computer Science Degree
21 15 (5.36%) Inventory Management
21 15 (5.36%) Wi-Fi
22 14 (5.00%) CRM
22 14 (5.00%) Oracle

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 29 (10.36%) SharePoint
2 13 (4.64%) Microsoft Exchange
3 6 (2.14%) CMS
4 4 (1.43%) Apache
5 2 (0.71%) Confluence
5 2 (0.71%) IIS
5 2 (0.71%) Oracle Self-Service HR
5 2 (0.71%) Oracle Workflow
5 2 (0.71%) SAS
6 1 (0.36%) CICS
6 1 (0.36%) WebSphere
Applications
1 26 (9.29%) Microsoft Office
2 13 (4.64%) Microsoft Excel
3 9 (3.21%) AutoCAD
4 8 (2.86%) Revit
5 4 (1.43%) Microsoft PowerPoint
6 3 (1.07%) Spreadsheet
7 1 (0.36%) MS Visio
Business Applications
1 2 (0.71%) Loan IQ
1 2 (0.71%) Oracle Assets
1 2 (0.71%) Oracle Cash Management
1 2 (0.71%) Oracle Payables
1 2 (0.71%) Oracle Procure-to-Pay
1 2 (0.71%) Oracle Receivables
1 2 (0.71%) Remedy ITSM
1 2 (0.71%) SAP S/4HANA
1 2 (0.71%) Unit4 Business World
2 1 (0.36%) Demantra
2 1 (0.36%) Dynamics CRM
Cloud Services
1 77 (27.50%) Microsoft 365
2 38 (13.57%) Azure
3 28 (10.00%) Entra ID
4 18 (6.43%) SaaS
5 11 (3.93%) AWS
6 8 (2.86%) Power Platform
7 5 (1.79%) OneDrive
8 4 (1.43%) Dynamics 365
9 3 (1.07%) Google Workspace
9 3 (1.07%) IaaS
9 3 (1.07%) Microsoft Copilot
9 3 (1.07%) Power Automate
9 3 (1.07%) Slack
10 2 (0.71%) Amazon CloudWatch
10 2 (0.71%) Amazon S3
10 2 (0.71%) AWS Lambda
10 2 (0.71%) Azure Sentinel
10 2 (0.71%) Serverless
10 2 (0.71%) Snowflake
11 1 (0.36%) PowerApps
Communications & Networking
1 15 (5.36%) Wi-Fi
2 10 (3.57%) VPN
3 9 (3.21%) DHCP
3 9 (3.21%) DNS
4 6 (2.14%) LAN
5 5 (1.79%) Firewall
5 5 (1.79%) TCP/IP
6 4 (1.43%) VLAN
7 2 (0.71%) FTP
7 2 (0.71%) Internet
7 2 (0.71%) WAN
8 1 (0.36%) RS-232
8 1 (0.36%) Skype
8 1 (0.36%) Wireless
8 1 (0.36%) X.400
Database & Business Intelligence
1 9 (3.21%) SQL Server
2 6 (2.14%) Power BI
3 3 (1.07%) Data Mart
3 3 (1.07%) Tableau
4 2 (0.71%) Amazon Redshift
4 2 (0.71%) MySQL
4 2 (0.71%) Oracle BI Publisher
4 2 (0.71%) Power Query
4 2 (0.71%) PowerPivot
5 1 (0.36%) Data Warehouse
5 1 (0.36%) Db2
5 1 (0.36%) GIS
5 1 (0.36%) KDB
5 1 (0.36%) Oracle Database
5 1 (0.36%) Oracle Reports
Development Applications
1 20 (7.14%) JIRA
2 1 (0.36%) Git
2 1 (0.36%) Subversion
2 1 (0.36%) Visual Studio
General
1 96 (34.29%) Social Skills
2 35 (12.50%) Analytical Skills
3 30 (10.71%) Finance
4 17 (6.07%) Public Sector
5 13 (4.64%) Telecoms
6 12 (4.29%) Manufacturing
6 12 (4.29%) Retail
7 11 (3.93%) Law
8 10 (3.57%) Banking
9 8 (2.86%) Organisational Skills
10 7 (2.50%) Inclusion and Diversity
11 6 (2.14%) Documentation Skills
12 4 (1.43%) General Ledger
13 3 (1.07%) Military
14 2 (0.71%) Automotive
14 2 (0.71%) Financial Institution
14 2 (0.71%) Front Office
14 2 (0.71%) Legal
14 2 (0.71%) Local Government
14 2 (0.71%) Marketing
Libraries, Frameworks & Software Standards
1 7 (2.50%) .NET
2 3 (1.07%) ASP.NET
3 2 (0.71%) HTML
3 2 (0.71%) LAMP
3 2 (0.71%) Oracle Fusion
3 2 (0.71%) XML
4 1 (0.36%) HTML5
4 1 (0.36%) JSON
4 1 (0.36%) Web Services
4 1 (0.36%) WebSphere MQ
Miscellaneous
1 39 (13.93%) Onboarding
2 13 (4.64%) Enterprise Software
3 11 (3.93%) Self-Motivation
4 9 (3.21%) FMCG
5 7 (2.50%) Management Information System
6 5 (1.79%) Video Conferencing
7 3 (1.07%) Data Centre
8 2 (0.71%) Credit Risk
8 2 (0.71%) Derivative
8 2 (0.71%) Driving Licence
8 2 (0.71%) Fixed Income
8 2 (0.71%) Foreign Exchange (FX)
8 2 (0.71%) Housing Association
8 2 (0.71%) Legacy Systems
8 2 (0.71%) OTC Derivatives
8 2 (0.71%) PMI
8 2 (0.71%) Public Cloud
8 2 (0.71%) Smartphone
9 1 (0.36%) Mainframe
9 1 (0.36%) PlayStation
Operating Systems
1 105 (37.50%) Windows
2 33 (11.79%) Windows 10
3 13 (4.64%) Android
3 13 (4.64%) Windows Server
4 12 (4.29%) Linux
5 9 (3.21%) Apple iOS
6 6 (2.14%) Windows 7
6 6 (2.14%) Windows Server 2003
6 6 (2.14%) Windows Server 2016
7 5 (1.79%) Mac OS
7 5 (1.79%) Windows Server 2019
8 4 (1.43%) Unix
9 1 (0.36%) AIX
9 1 (0.36%) zOS
Processes & Methodologies
1 79 (28.21%) Problem-Solving
2 59 (21.07%) Customer Service
3 57 (20.36%) ITIL
4 25 (8.93%) ITSM
5 23 (8.21%) Migration
6 22 (7.86%) Incident Management
6 22 (7.86%) Service Management
7 19 (6.79%) Stakeholder Management
8 16 (5.71%) Data Migration
9 15 (5.36%) Computer Science
9 15 (5.36%) Inventory Management
10 14 (5.00%) CRM
11 13 (4.64%) Process Improvement
11 13 (4.64%) Root Cause Analysis
12 12 (4.29%) Continuous Improvement
12 12 (4.29%) Knowledge Management
12 12 (4.29%) Service Delivery
12 12 (4.29%) User Experience
12 12 (4.29%) Validation
13 11 (3.93%) Data Analysis
Programming Languages
1 25 (8.93%) SQL
2 10 (3.57%) Java
3 9 (3.21%) Shell Script
4 6 (2.14%) PowerShell
5 5 (1.79%) PL/SQL
5 5 (1.79%) Python
6 3 (1.07%) C#
6 3 (1.07%) Groovy
7 2 (0.71%) Bash
7 2 (0.71%) Perl
7 2 (0.71%) PHP
7 2 (0.71%) VBScript
8 1 (0.36%) C
8 1 (0.36%) C++
8 1 (0.36%) COBOL
8 1 (0.36%) JavaScript
8 1 (0.36%) JCL
8 1 (0.36%) T-SQL
Qualifications
1 25 (8.93%) Degree
2 17 (6.07%) Microsoft Certification
3 15 (5.36%) Computer Science Degree
4 13 (4.64%) Security Cleared
5 11 (3.93%) SC Cleared
6 9 (3.21%) A+ Certification
6 9 (3.21%) Network+ Certification
7 5 (1.79%) MCSE
7 5 (1.79%) Microsoft Certified Professional
8 2 (0.71%) PMI Certification
9 1 (0.36%) BPSS Clearance
9 1 (0.36%) DBS Check
9 1 (0.36%) MCSA
Quality Assurance & Compliance
1 6 (2.14%) SLA
2 5 (1.79%) PMO
3 3 (1.07%) Actionable Recommendations
4 2 (0.71%) GDPR
5 1 (0.36%) Cyber Essentials
5 1 (0.36%) GRC
5 1 (0.36%) PCI DSS
5 1 (0.36%) QA
System Software
1 52 (18.57%) Active Directory
2 5 (1.79%) VMware Infrastructure
3 3 (1.07%) Hyper-V
3 3 (1.07%) Virtual Desktop
4 1 (0.36%) BitLocker
4 1 (0.36%) Firmware
Systems Management
1 12 (4.29%) Microsoft Intune
2 3 (1.07%) Jamf Pro
3 2 (0.71%) Ansible
3 2 (0.71%) Grafana
4 1 (0.36%) Control-M
4 1 (0.36%) Dell DRAC
4 1 (0.36%) ITRS Geneos
4 1 (0.36%) SCCM
4 1 (0.36%) vCenter Server
Vendors
1 86 (30.71%) Microsoft
2 25 (8.93%) ServiceNow
3 14 (5.00%) Oracle
3 14 (5.00%) Salesforce
4 9 (3.21%) Adobe
5 8 (2.86%) Autodesk
5 8 (2.86%) Avaya
5 8 (2.86%) Conga
5 8 (2.86%) DocuSign
5 8 (2.86%) Meraki
5 8 (2.86%) Mitel
5 8 (2.86%) MuleSoft
6 7 (2.50%) Bloomberg
6 7 (2.50%) SAP
7 6 (2.14%) Murex
7 6 (2.14%) Splunk
8 5 (1.79%) VMware
9 4 (1.43%) Apple
9 4 (1.43%) Citrix
9 4 (1.43%) Moogsoft