Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £238, according to job vacancies posted in the 6 months leading up to 20 July 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
20 Jul 2026
Same period 2025 Same period 2024
Rank 353 218 337
Rank change year-on-year -135 +119 -86
Contract jobs requiring a Support Analyst 273 324 219
As % of all contract jobs in England 0.61% 1.18% 0.61%
As % of the Job Titles category 0.66% 1.29% 0.66%
Number of daily rates quoted 107 156 156
10th Percentile £164 £170 £150
25th Percentile £190 £211 £184
Median daily rate (50th Percentile) £238 £278 £238
Median % change year-on-year -14.57% +17.05% -24.60%
75th Percentile £400 £400 £400
90th Percentile £438 £525 £540
UK median daily rate £241 £279 £225
% change year-on-year -13.53% +24.00% -22.08%
Number of hourly rates quoted 62 69 20
10th Percentile £13.40 £17.47 £10.95
25th Percentile £17.11 £22.03 £17.54
Median hourly rate £17.73 £22.56 £21.00
Median % change year-on-year -21.43% +7.43% -6.67%
75th Percentile £23.00 £28.00 £22.63
90th Percentile £28.58 £33.75 £25.00
UK median hourly rate £17.86 £22.56 £21.00
% change year-on-year -20.82% +7.43% -6.67%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 41,513 25,197 33,247
% of contract IT jobs with a recognized job title 92.49% 91.87% 92.99%
Number of daily rates quoted 25,322 16,387 21,878
10th Percentile £325 £290 £300
25th Percentile £425 £404 £413
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £625 £629 £638
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -1.87%
Number of hourly rates quoted 2,989 1,248 2,255
10th Percentile £16.00 £13.75 £13.25
25th Percentile £22.00 £17.87 £18.00
Median hourly rate £45.56 £27.39 £41.27
Median % change year-on-year +66.34% -33.63% -6.22%
75th Percentile £68.00 £56.52 £65.00
90th Percentile £80.01 £75.00 £75.00
UK median hourly rate £43.69 £25.15 £40.00
% change year-on-year +73.72% -37.13% -6.98%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 20 July 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 20 July 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 20 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -118 85 £275 -24.66% 25
South East -56 54 £190 -27.62% 28
North of England -86 46 £295 +40.48% 21
East of England +2 39 £350 +104.68% 12
North West -38 37 £295 +40.48% 16
Midlands -50 28 £288 +9.52% 15
East Midlands 0 19 £181 - 8
South West -53 19 £225 -19.06% 10
West Midlands -81 9 £288 +9.52% 7
Yorkshire -74 8 £348 +82.89% 3
North East - 1 - - 2
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 20 July 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 98 (35.90%) Windows
2 86 (31.50%) Microsoft
3 81 (29.67%) Microsoft 365
3 81 (29.67%) Problem-Solving
4 67 (24.54%) ITIL
5 64 (23.44%) Customer Service
6 52 (19.05%) Active Directory
7 41 (15.02%) Entra ID
8 37 (13.55%) Azure
9 35 (12.82%) SharePoint
10 29 (10.62%) Degree
10 29 (10.62%) ITSM
10 29 (10.62%) Windows 10
11 27 (9.89%) ServiceNow
11 27 (9.89%) SQL
12 25 (9.16%) Incident Management
12 25 (9.16%) Microsoft Office
13 24 (8.79%) Migration
14 23 (8.42%) Service Management
15 20 (7.33%) Stakeholder Management
16 19 (6.96%) Microsoft Certification
17 18 (6.59%) Microsoft Exchange
17 18 (6.59%) Microsoft Intune
17 18 (6.59%) SaaS
17 18 (6.59%) Wi-Fi
18 17 (6.23%) Root Cause Analysis
18 17 (6.23%) Service Delivery
19 16 (5.86%) Computer Science
19 16 (5.86%) Computer Science Degree
19 16 (5.86%) Data Migration

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 35 (12.82%) SharePoint
2 18 (6.59%) Microsoft Exchange
3 6 (2.20%) CMS
4 3 (1.10%) Confluence
5 2 (0.73%) Apache
5 2 (0.73%) SAS
6 1 (0.37%) CICS
6 1 (0.37%) Oracle Self-Service HR
6 1 (0.37%) Oracle Workflow
6 1 (0.37%) WebSphere
Applications
1 25 (9.16%) Microsoft Office
2 15 (5.49%) Microsoft Excel
3 8 (2.93%) AutoCAD
3 8 (2.93%) Revit
4 5 (1.83%) Microsoft PowerPoint
5 3 (1.10%) Spreadsheet
6 2 (0.73%) MS Visio
Business Applications
1 2 (0.73%) HFM
1 2 (0.73%) Loan IQ
1 2 (0.73%) Remedy ITSM
1 2 (0.73%) Unit4 Business World
2 1 (0.37%) Demantra
2 1 (0.37%) Dynamics CRM
2 1 (0.37%) Fidessa
2 1 (0.37%) Oracle Assets
2 1 (0.37%) Oracle Cash Management
2 1 (0.37%) Oracle Payables
2 1 (0.37%) Oracle Procure-to-Pay
2 1 (0.37%) Oracle Receivables
2 1 (0.37%) Shopify
2 1 (0.37%) SunGard Martini
Cloud Services
1 81 (29.67%) Microsoft 365
2 41 (15.02%) Entra ID
3 37 (13.55%) Azure
4 18 (6.59%) SaaS
5 11 (4.03%) OneDrive
6 10 (3.66%) AWS
7 7 (2.56%) Power Platform
8 3 (1.10%) Datadog
8 3 (1.10%) Dynamics 365
8 3 (1.10%) IaaS
8 3 (1.10%) Microsoft Copilot
9 2 (0.73%) Amazon CloudWatch
9 2 (0.73%) Amazon S3
9 2 (0.73%) AWS Lambda
9 2 (0.73%) Azure Sentinel
9 2 (0.73%) Power Automate
9 2 (0.73%) Serverless
9 2 (0.73%) Snowflake
10 1 (0.37%) ChatGPT
10 1 (0.37%) GitHub Copilot
Communications & Networking
1 18 (6.59%) Wi-Fi
2 14 (5.13%) VPN
3 10 (3.66%) DHCP
4 9 (3.30%) DNS
5 8 (2.93%) TCP/IP
6 7 (2.56%) LAN
7 4 (1.47%) Firewall
8 3 (1.10%) WinSCP
8 3 (1.10%) Wireless
9 2 (0.73%) FTP
9 2 (0.73%) Internet
10 1 (0.37%) FIX Connectivity
10 1 (0.37%) Kerberos
10 1 (0.37%) Skype
10 1 (0.37%) WAN
Database & Business Intelligence
1 10 (3.66%) SQL Server
2 6 (2.20%) Power BI
3 3 (1.10%) Data Mart
3 3 (1.10%) Relational Database
4 2 (0.73%) Amazon Redshift
4 2 (0.73%) MySQL
4 2 (0.73%) Power Query
4 2 (0.73%) PowerPivot
5 1 (0.37%) Data Warehouse
5 1 (0.37%) Db2
5 1 (0.37%) GIS
5 1 (0.37%) KDB
5 1 (0.37%) Oracle BI Publisher
Development Applications
1 16 (5.86%) JIRA
2 3 (1.10%) Git
3 1 (0.37%) Subversion
3 1 (0.37%) Visual Studio
General
1 108 (39.56%) Social Skills
2 41 (15.02%) Finance
3 35 (12.82%) Analytical Skills
4 14 (5.13%) Telecoms
5 13 (4.76%) Banking
5 13 (4.76%) Law
5 13 (4.76%) Public Sector
6 12 (4.40%) Manufacturing
6 12 (4.40%) Organisational Skills
7 10 (3.66%) Retail
8 8 (2.93%) Inclusion and Diversity
9 5 (1.83%) Documentation Skills
10 4 (1.47%) Front Office
10 4 (1.47%) Investment Banking
11 3 (1.10%) Financial Institution
12 2 (0.73%) Automotive
12 2 (0.73%) Back Office
12 2 (0.73%) Legal
12 2 (0.73%) Marketing
12 2 (0.73%) Military
Libraries, Frameworks & Software Standards
1 8 (2.93%) .NET
2 3 (1.10%) ASP.NET
2 3 (1.10%) Oracle Fusion
3 2 (0.73%) FIX Protocol
3 2 (0.73%) HTML
3 2 (0.73%) LAMP
4 1 (0.37%) HTML5
4 1 (0.37%) JSON
4 1 (0.37%) LDAP
4 1 (0.37%) Web Services
4 1 (0.37%) WebSphere MQ
4 1 (0.37%) XML
Miscellaneous
1 38 (13.92%) Onboarding
2 12 (4.40%) Enterprise Software
2 12 (4.40%) Video Conferencing
3 9 (3.30%) FMCG
4 8 (2.93%) Self-Motivation
5 3 (1.10%) Data Centre
5 3 (1.10%) Driving Licence
5 3 (1.10%) Fixed Income
5 3 (1.10%) iPhone
5 3 (1.10%) Management Information System
6 2 (0.73%) Credit Risk
6 2 (0.73%) Derivative
6 2 (0.73%) Foreign Exchange (FX)
6 2 (0.73%) Housing Association
6 2 (0.73%) Legacy Systems
6 2 (0.73%) OTC Derivatives
6 2 (0.73%) PMI
7 1 (0.37%) Distributed Computing
7 1 (0.37%) Hybrid Cloud
7 1 (0.37%) Linux Command Line
Operating Systems
1 98 (35.90%) Windows
2 29 (10.62%) Windows 10
3 10 (3.66%) Android
3 10 (3.66%) Linux
3 10 (3.66%) Windows Server
4 8 (2.93%) Mac OS
5 6 (2.20%) Apple iOS
6 4 (1.47%) Unix
7 3 (1.10%) Windows 7
7 3 (1.10%) Windows Server 2003
7 3 (1.10%) Windows Server 2016
7 3 (1.10%) Windows Server 2019
8 1 (0.37%) zOS
Processes & Methodologies
1 81 (29.67%) Problem-Solving
2 67 (24.54%) ITIL
3 64 (23.44%) Customer Service
4 29 (10.62%) ITSM
5 25 (9.16%) Incident Management
6 24 (8.79%) Migration
7 23 (8.42%) Service Management
8 20 (7.33%) Stakeholder Management
9 17 (6.23%) Root Cause Analysis
9 17 (6.23%) Service Delivery
10 16 (5.86%) Computer Science
10 16 (5.86%) Data Migration
11 15 (5.49%) Validation
12 14 (5.13%) CRM
12 14 (5.13%) Digital Transformation Programme
13 11 (4.03%) Inventory Management
14 10 (3.66%) Data Analysis
14 10 (3.66%) Knowledge Management
15 9 (3.30%) Data Management
15 9 (3.30%) Problem Management
Programming Languages
1 27 (9.89%) SQL
2 10 (3.66%) Java
3 9 (3.30%) PowerShell
4 6 (2.20%) Shell Script
5 5 (1.83%) Python
6 4 (1.47%) C#
6 4 (1.47%) PL/SQL
7 3 (1.10%) Groovy
8 2 (0.73%) C++
8 2 (0.73%) Perl
8 2 (0.73%) PHP
8 2 (0.73%) T-SQL
8 2 (0.73%) VBScript
9 1 (0.37%) Bash
9 1 (0.37%) C
9 1 (0.37%) COBOL
9 1 (0.37%) JavaScript
9 1 (0.37%) JCL
Qualifications
1 29 (10.62%) Degree
2 19 (6.96%) Microsoft Certification
3 16 (5.86%) Computer Science Degree
4 14 (5.13%) Security Cleared
5 13 (4.76%) SC Cleared
6 10 (3.66%) A+ Certification
6 10 (3.66%) Network+ Certification
7 3 (1.10%) MCSE
7 3 (1.10%) Microsoft Certified Professional
8 2 (0.73%) DBS Check
8 2 (0.73%) PMI Certification
9 1 (0.37%) BPSS Clearance
9 1 (0.37%) MCSA
Quality Assurance & Compliance
1 10 (3.66%) SLA
2 4 (1.47%) PMO
3 1 (0.37%) GDPR
3 1 (0.37%) GRC
3 1 (0.37%) QA
System Software
1 52 (19.05%) Active Directory
2 3 (1.10%) Virtual Desktop
3 2 (0.73%) VMware Infrastructure
4 1 (0.37%) BitLocker
4 1 (0.37%) Firmware
Systems Management
1 18 (6.59%) Microsoft Intune
2 2 (0.73%) Grafana
2 2 (0.73%) Jamf Pro
2 2 (0.73%) SCCM
3 1 (0.37%) AirWatch
3 1 (0.37%) Control-M
3 1 (0.37%) Dell DRAC
3 1 (0.37%) ITRS Geneos
3 1 (0.37%) vCenter Server
Vendors
1 86 (31.50%) Microsoft
2 27 (9.89%) ServiceNow
3 14 (5.13%) Meraki
4 12 (4.40%) Avaya
4 12 (4.40%) Mitel
5 11 (4.03%) Oracle
5 11 (4.03%) Salesforce
6 9 (3.30%) Adobe
7 8 (2.93%) Autodesk
7 8 (2.93%) Conga
7 8 (2.93%) DocuSign
7 8 (2.93%) MuleSoft
8 7 (2.56%) Bloomberg
8 7 (2.56%) SAP
9 6 (2.20%) Murex
9 6 (2.20%) Splunk
10 5 (1.83%) Bomgar
11 4 (1.47%) Apple
11 4 (1.47%) Moogsoft
12 3 (1.10%) Remedy