Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £233, according to job vacancies posted in the 6 months leading up to 6 March 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
6 Mar 2026
Same period 2025 Same period 2024
Rank 285 293 271
Rank change year-on-year +8 -22 +8
Contract jobs requiring a Support Analyst 321 204 306
As % of all contract jobs in England 0.88% 0.80% 0.81%
As % of the Job Titles category 0.96% 0.86% 0.87%
Number of daily rates quoted 155 109 230
10th Percentile £126 £170 £163
25th Percentile £161 £208 £189
Median daily rate (50th Percentile) £233 £250 £265
Median % change year-on-year -7.00% -5.66% -3.64%
75th Percentile £375 £438 £425
90th Percentile £450 £600 £609
UK median daily rate £250 £235 £255
% change year-on-year +6.38% -7.84% +2.00%
Number of hourly rates quoted 63 25 23
10th Percentile £13.12 £16.45 £14.25
25th Percentile £13.50 £21.24 £17.36
Median hourly rate £19.34 £22.14 £21.50
Median % change year-on-year -12.65% +2.98% +0.75%
75th Percentile £23.00 £28.75 £23.75
90th Percentile £25.15 £34.47 -
UK median hourly rate £20.75 £22.14 £21.50
% change year-on-year -6.28% +2.98% +1.94%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 33,481 23,742 35,057
% of contract IT jobs with a recognized job title 92.01% 92.91% 92.84%
Number of daily rates quoted 21,160 15,275 23,477
10th Percentile £306 £300 £270
25th Percentile £412 £409 £410
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £624 £638 £638
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 2,170 743 2,218
10th Percentile £15.25 £16.01 £13.15
25th Percentile £19.00 £21.48 £16.30
Median hourly rate £35.00 £35.89 £33.78
Median % change year-on-year -2.48% +6.26% -19.20%
75th Percentile £65.00 £65.00 £60.00
90th Percentile £75.00 £76.10 £71.87
UK median hourly rate £34.00 £34.00 £34.08
% change year-on-year - -0.23% -15.93%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 6 March 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 6 March 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 6 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -53 84 £300 - 28
North of England -22 78 £173 -24.51% 14
East of England +22 58 £173 -4.17% 16
South East -7 54 £179 -28.76% 42
North West +7 48 £173 -17.86% 10
Midlands -57 23 £155 - 18
North East +4 21 £120 -56.36%
South West -25 19 £275 +29.41% 11
West Midlands -46 17 £153 +1.67% 12
Yorkshire -66 9 £290 +28.89% 4
East Midlands -28 6 £213 +15.65% 5
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 6 March 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 146 (45.48%) Windows
2 113 (35.20%) Microsoft
3 97 (30.22%) Microsoft 365
4 94 (29.28%) Customer Service
5 91 (28.35%) Active Directory
6 83 (25.86%) Problem-Solving
7 66 (20.56%) ITIL
8 48 (14.95%) Azure
9 47 (14.64%) Windows 10
10 36 (11.21%) ITSM
11 35 (10.90%) Degree
11 35 (10.90%) Service Delivery
12 33 (10.28%) Security Cleared
13 32 (9.97%) Microsoft Office
14 31 (9.66%) Incident Management
15 29 (9.03%) SC Cleared
16 28 (8.72%) Asset Management
16 28 (8.72%) Windows Server
17 26 (8.10%) Entra ID
17 26 (8.10%) Service Management
18 25 (7.79%) Problem Management
18 25 (7.79%) SQL
19 22 (6.85%) ServiceNow
19 22 (6.85%) SLA
19 22 (6.85%) VPN
20 21 (6.54%) SharePoint
21 20 (6.23%) Change Management
21 20 (6.23%) Data Analysis
22 19 (5.92%) Information Security
22 19 (5.92%) Migration

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (6.54%) SharePoint
2 18 (5.61%) Microsoft Exchange
3 9 (2.80%) Skype for Business
4 6 (1.87%) Mattermost
5 3 (0.93%) Apache
5 3 (0.93%) Exchange Server 2013
6 2 (0.62%) CMS
6 2 (0.62%) Confluence
6 2 (0.62%) IIS
6 2 (0.62%) Oracle Self-Service HR
6 2 (0.62%) Oracle Workflow
Applications
1 32 (9.97%) Microsoft Office
2 16 (4.98%) Microsoft Excel
3 7 (2.18%) Microsoft PowerPoint
4 4 (1.25%) Spreadsheet
5 3 (0.93%) MS Visio
6 2 (0.62%) Adobe Premiere
6 2 (0.62%) Oracle Smart View
7 1 (0.31%) Adobe Creative Suite
7 1 (0.31%) AutoCAD
Business Applications
1 8 (2.49%) Remedy ITSM
2 3 (0.93%) Dynamics CRM
2 3 (0.93%) SAP S/4HANA
3 2 (0.62%) ION MarketView
3 2 (0.62%) Loan IQ
3 2 (0.62%) Oracle Assets
3 2 (0.62%) Oracle Cash Management
3 2 (0.62%) Oracle Payables
3 2 (0.62%) Oracle Procure-to-Pay
3 2 (0.62%) Oracle Receivables
4 1 (0.31%) Demantra
4 1 (0.31%) Salesforce CRM
4 1 (0.31%) SAP CO
4 1 (0.31%) SAP FI
4 1 (0.31%) SAP FI/CO
Cloud Services
1 97 (30.22%) Microsoft 365
2 48 (14.95%) Azure
3 26 (8.10%) Entra ID
4 9 (2.80%) OneDrive
5 8 (2.49%) Dynamics 365
6 6 (1.87%) AWS
6 6 (1.87%) Power Platform
7 5 (1.56%) Power Automate
8 4 (1.25%) Slack
9 3 (0.93%) Azure DevOps
9 3 (0.93%) GCP
9 3 (0.93%) Google Workspace
10 2 (0.62%) Adobe Creative Cloud
10 2 (0.62%) PowerApps
10 2 (0.62%) SaaS
11 1 (0.31%) Mimecast
11 1 (0.31%) PaaS
11 1 (0.31%) Snowflake
Communications & Networking
1 22 (6.85%) VPN
2 18 (5.61%) Wi-Fi
3 17 (5.30%) LAN
4 14 (4.36%) DHCP
4 14 (4.36%) DNS
4 14 (4.36%) WAN
5 13 (4.05%) TCP/IP
6 12 (3.74%) Wireless
7 9 (2.80%) Skype
8 6 (1.87%) Firewall
8 6 (1.87%) PABX
8 6 (1.87%) Structured Cabling
8 6 (1.87%) VLAN
9 3 (0.93%) Unified Communications
10 2 (0.62%) RS-232
10 2 (0.62%) X.400
11 1 (0.31%) FTP
11 1 (0.31%) HTTP
11 1 (0.31%) Network Security
11 1 (0.31%) VoIP
Database & Business Intelligence
1 10 (3.12%) Oracle Reports
2 7 (2.18%) Oracle Database
3 3 (0.93%) SQL Server
3 3 (0.93%) Tableau
4 2 (0.62%) Data Mart
4 2 (0.62%) Oracle BI Publisher
5 1 (0.31%) Amazon Redshift
5 1 (0.31%) Data Warehouse
5 1 (0.31%) GIS
5 1 (0.31%) MySQL
5 1 (0.31%) PostgreSQL
5 1 (0.31%) Power BI
Development Applications
1 11 (3.43%) JIRA
2 1 (0.31%) Postman
2 1 (0.31%) SoapUI
General
1 104 (32.40%) Social Skills
2 60 (18.69%) Analytical Skills
3 32 (9.97%) Finance
4 25 (7.79%) Public Sector
5 13 (4.05%) Retail
6 11 (3.43%) Inclusion and Diversity
7 10 (3.12%) Banking
7 10 (3.12%) Manufacturing
8 9 (2.80%) Telecoms
9 5 (1.56%) Documentation Skills
10 4 (1.25%) General Ledger
10 4 (1.25%) Legal
10 4 (1.25%) Marketing
10 4 (1.25%) Multimedia
10 4 (1.25%) Organisational Skills
11 3 (0.93%) Front Office
11 3 (0.93%) Local Government
12 2 (0.62%) Investment Banking
12 2 (0.62%) Law
12 2 (0.62%) Military
Libraries, Frameworks & Software Standards
1 3 (0.93%) XML
2 2 (0.62%) Oracle Fusion
2 2 (0.62%) Web Services
3 1 (0.31%) JSON
3 1 (0.31%) LAMP
3 1 (0.31%) REST
3 1 (0.31%) SAP Fiori
3 1 (0.31%) SOAP
Miscellaneous
1 35 (10.90%) Onboarding
2 31 (9.66%) Management Information System
3 22 (6.85%) Self-Motivation
4 13 (4.05%) CMDB
5 12 (3.74%) Driving Licence
5 12 (3.74%) NHS
6 11 (3.43%) Smartphone
7 8 (2.49%) Data Centre
8 7 (2.18%) Video Conferencing
9 5 (1.56%) Team-Oriented Environment
10 4 (1.25%) Fixed Income
10 4 (1.25%) Hedge funds
10 4 (1.25%) Virtual Team
11 3 (0.93%) Enterprise Software
12 2 (0.62%) Derivative
12 2 (0.62%) Foreign Exchange (FX)
12 2 (0.62%) OTC Derivatives
12 2 (0.62%) Public Cloud
13 1 (0.31%) Data Protection Act
13 1 (0.31%) FMCG
Operating Systems
1 146 (45.48%) Windows
2 47 (14.64%) Windows 10
3 28 (8.72%) Windows Server
4 17 (5.30%) Windows Server 2003
5 15 (4.67%) Windows Server 2016
6 14 (4.36%) Linux
7 12 (3.74%) Windows 7
8 8 (2.49%) Android
9 7 (2.18%) AIX
9 7 (2.18%) Apple iOS
10 5 (1.56%) Windows Server 2012
11 4 (1.25%) Unix
12 3 (0.93%) Mac OS
12 3 (0.93%) Windows Server 2019
Processes & Methodologies
1 94 (29.28%) Customer Service
2 83 (25.86%) Problem-Solving
3 66 (20.56%) ITIL
4 36 (11.21%) ITSM
5 35 (10.90%) Service Delivery
6 31 (9.66%) Incident Management
7 28 (8.72%) Asset Management
8 26 (8.10%) Service Management
9 25 (7.79%) Problem Management
10 20 (6.23%) Change Management
10 20 (6.23%) Data Analysis
11 19 (5.92%) Information Security
11 19 (5.92%) Migration
12 17 (5.30%) Proactive Monitoring
13 15 (4.67%) Process Improvement
13 15 (4.67%) Root Cause Analysis
13 15 (4.67%) Time Management
14 14 (4.36%) Continuous Improvement
14 14 (4.36%) Decision-Making
14 14 (4.36%) Validation
Programming Languages
1 25 (7.79%) SQL
2 15 (4.67%) PowerShell
3 6 (1.87%) Shell Script
4 5 (1.56%) Java
5 3 (0.93%) Bash
5 3 (0.93%) C#
5 3 (0.93%) JavaScript
5 3 (0.93%) PL/SQL
6 2 (0.62%) Groovy
6 2 (0.62%) Python
7 1 (0.31%) Perl
7 1 (0.31%) PHP
7 1 (0.31%) T-SQL
Qualifications
1 35 (10.90%) Degree
2 33 (10.28%) Security Cleared
3 29 (9.03%) SC Cleared
4 18 (5.61%) Microsoft Certification
5 15 (4.67%) Microsoft Certified Professional
6 10 (3.12%) ITIL Certification
6 10 (3.12%) MCSE
7 8 (2.49%) A+ Certification
8 6 (1.87%) ECDL
8 6 (1.87%) HND
9 5 (1.56%) HNC
9 5 (1.56%) MCDST
10 4 (1.25%) Computer Science Degree
11 3 (0.93%) ITIL Foundation Certificate
11 3 (0.93%) Network+ Certification
12 1 (0.31%) BPSS Clearance
12 1 (0.31%) CEH
12 1 (0.31%) CISM
12 1 (0.31%) CISSP
12 1 (0.31%) DV Cleared
Quality Assurance & Compliance
1 22 (6.85%) SLA
2 5 (1.56%) NIST
3 4 (1.25%) ISO/IEC 27001
3 4 (1.25%) PMO
4 3 (0.93%) Actionable Recommendations
4 3 (0.93%) GDPR
5 2 (0.62%) PCI DSS
6 1 (0.31%) Cyber Essentials
6 1 (0.31%) GRC
6 1 (0.31%) HIPAA
6 1 (0.31%) QA
System Software
1 91 (28.35%) Active Directory
2 4 (1.25%) Hyper-V
2 4 (1.25%) VMware Infrastructure
3 1 (0.31%) Virtual Desktop
Systems Management
1 17 (5.30%) Microsoft Intune
2 13 (4.05%) SCCM
3 9 (2.80%) HP SiteScope
3 9 (2.80%) SCOM
4 5 (1.56%) Jamf Pro
5 2 (0.62%) Ansible
6 1 (0.31%) Control-M
6 1 (0.31%) ITRS Geneos
6 1 (0.31%) Kibana
Vendors
1 113 (35.20%) Microsoft
2 22 (6.85%) ServiceNow
3 19 (5.92%) Oracle
4 12 (3.74%) Splunk
5 11 (3.43%) Apple
5 11 (3.43%) Cisco
5 11 (3.43%) Mitel
6 8 (2.49%) HP
6 8 (2.49%) Remedy
7 7 (2.18%) Citrix
7 7 (2.18%) IBM
7 7 (2.18%) Salesforce
8 6 (1.87%) MobileIron
8 6 (1.87%) SAP
9 5 (1.56%) Avaya
9 5 (1.56%) Google
9 5 (1.56%) iManage
9 5 (1.56%) Meraki
9 5 (1.56%) Murex
10 4 (1.25%) Adobe