Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £233, according to job vacancies posted in the 6 months leading up to 13 May 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
13 May 2026
Same period 2025 Same period 2024
Rank 317 264 296
Rank change year-on-year -53 +32 -36
Contract jobs requiring a Support Analyst 294 223 264
As % of all contract jobs in England 0.73% 0.92% 0.72%
As % of the Job Titles category 0.79% 1.00% 0.78%
Number of daily rates quoted 137 125 195
10th Percentile £155 £170 £158
25th Percentile £171 £213 £188
Median daily rate (50th Percentile) £233 £275 £225
Median % change year-on-year -15.45% +22.22% -25.00%
75th Percentile £388 £400 £400
90th Percentile £438 £525 £515
UK median daily rate £238 £275 £225
% change year-on-year -13.64% +22.22% -15.89%
Number of hourly rates quoted 49 37 25
10th Percentile £13.12 £17.44 £12.64
25th Percentile £17.11 £21.24 £20.50
Median hourly rate £18.57 £22.14 £21.50
Median % change year-on-year -16.12% +2.98% -7.13%
75th Percentile £23.00 £24.75 £23.75
90th Percentile £178.75 £31.50 -
UK median hourly rate £20.05 £22.14 £21.25
% change year-on-year -9.46% +4.19% -8.21%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 37,225 22,311 33,904
% of contract IT jobs with a recognized job title 92.34% 92.50% 92.75%
Number of daily rates quoted 23,137 14,840 22,465
10th Percentile £315 £300 £281
25th Percentile £413 £406 £413
Median daily rate (50th Percentile) £513 £525 £525
Median % change year-on-year -2.38% - -4.55%
75th Percentile £623 £638 £645
90th Percentile £725 £750 £750
UK median daily rate £510 £513 £525
% change year-on-year -0.49% -2.38% -2.78%
Number of hourly rates quoted 2,565 900 2,436
10th Percentile £15.50 £14.00 £12.87
25th Percentile £20.79 £18.50 £16.30
Median hourly rate £46.80 £30.00 £37.50
Median % change year-on-year +56.00% -20.00% -14.88%
75th Percentile £67.50 £63.75 £61.30
90th Percentile £78.75 £75.00 £73.75
UK median hourly rate £43.85 £28.18 £37.50
% change year-on-year +55.59% -24.85% -16.67%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 13 May 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 13 May 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 13 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -69 92 £244 -25.00% 29
North of England -57 64 £174 -23.96% 21
North West -5 51 £175 -39.66% 10
East of England +12 48 £350 +94.44% 10
South East -33 45 £210 -20.00% 40
Midlands -55 24 £250 +37.93% 19
South West -36 17 £380 -5.00% 14
East Midlands -21 13 £213 - 8
West Midlands -65 11 £288 +91.67% 11
North East -12 9 £148 -46.36% 2
Yorkshire -72 4 £155 -25.30% 9
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 13 May 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 113 (38.44%) Windows
2 91 (30.95%) Microsoft
3 81 (27.55%) Microsoft 365
4 68 (23.13%) Problem-Solving
5 63 (21.43%) Customer Service
6 61 (20.75%) Active Directory
7 47 (15.99%) ITIL
8 38 (12.93%) Azure
9 37 (12.59%) Windows 10
10 28 (9.52%) Entra ID
11 27 (9.18%) SQL
12 25 (8.50%) Degree
12 25 (8.50%) ServiceNow
12 25 (8.50%) SharePoint
13 23 (7.82%) Microsoft Office
14 21 (7.14%) Incident Management
14 21 (7.14%) Migration
15 19 (6.46%) ITSM
16 18 (6.12%) Service Management
17 17 (5.78%) Windows Server
18 16 (5.44%) Microsoft Certification
18 16 (5.44%) Microsoft Excel
18 16 (5.44%) Process Improvement
18 16 (5.44%) Service Delivery
18 16 (5.44%) Wi-Fi
19 15 (5.10%) Data Analysis
19 15 (5.10%) Inventory Management
19 15 (5.10%) JIRA
19 15 (5.10%) Microsoft Exchange
19 15 (5.10%) Microsoft Intune

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 25 (8.50%) SharePoint
2 15 (5.10%) Microsoft Exchange
3 6 (2.04%) CMS
4 4 (1.36%) Apache
5 2 (0.68%) Confluence
5 2 (0.68%) IIS
5 2 (0.68%) Oracle Self-Service HR
5 2 (0.68%) Oracle Workflow
5 2 (0.68%) SAS
Applications
1 23 (7.82%) Microsoft Office
2 16 (5.44%) Microsoft Excel
3 6 (2.04%) Microsoft PowerPoint
4 4 (1.36%) AutoCAD
5 3 (1.02%) Revit
5 3 (1.02%) Spreadsheet
6 1 (0.34%) MS Visio
Business Applications
1 4 (1.36%) Dynamics CRM
2 3 (1.02%) SAP S/4HANA
3 2 (0.68%) Loan IQ
3 2 (0.68%) Oracle Assets
3 2 (0.68%) Oracle Cash Management
3 2 (0.68%) Oracle Payables
3 2 (0.68%) Oracle Procure-to-Pay
3 2 (0.68%) Oracle Receivables
3 2 (0.68%) Remedy ITSM
3 2 (0.68%) Unit4 Business World
4 1 (0.34%) Demantra
4 1 (0.34%) SAP CO
4 1 (0.34%) SAP FI
4 1 (0.34%) SAP FI/CO
Cloud Services
1 81 (27.55%) Microsoft 365
2 38 (12.93%) Azure
3 28 (9.52%) Entra ID
4 13 (4.42%) SaaS
5 12 (4.08%) Power Platform
6 11 (3.74%) Dynamics 365
7 8 (2.72%) AWS
8 7 (2.38%) Power Automate
9 4 (1.36%) Azure DevOps
9 4 (1.36%) OneDrive
10 3 (1.02%) Google Workspace
10 3 (1.02%) IaaS
10 3 (1.02%) Slack
11 2 (0.68%) Amazon CloudWatch
11 2 (0.68%) Amazon S3
11 2 (0.68%) Azure Sentinel
11 2 (0.68%) GCP
11 2 (0.68%) Microsoft Copilot
11 2 (0.68%) PowerApps
11 2 (0.68%) Serverless
Communications & Networking
1 16 (5.44%) Wi-Fi
2 12 (4.08%) DHCP
2 12 (4.08%) DNS
3 11 (3.74%) VPN
4 8 (2.72%) LAN
5 6 (2.04%) VLAN
6 5 (1.70%) Firewall
6 5 (1.70%) WAN
7 4 (1.36%) Wireless
8 3 (1.02%) TCP/IP
9 2 (0.68%) FTP
10 1 (0.34%) Network Security
10 1 (0.34%) RS-232
10 1 (0.34%) Skype
10 1 (0.34%) VoIP
10 1 (0.34%) X.400
Database & Business Intelligence
1 6 (2.04%) Power BI
2 3 (1.02%) Amazon Redshift
2 3 (1.02%) Data Mart
2 3 (1.02%) SQL Server
2 3 (1.02%) Tableau
3 2 (0.68%) MySQL
3 2 (0.68%) Oracle BI Publisher
3 2 (0.68%) Power Query
3 2 (0.68%) PowerPivot
4 1 (0.34%) Data Warehouse
4 1 (0.34%) GIS
4 1 (0.34%) KDB
4 1 (0.34%) Oracle Database
4 1 (0.34%) Oracle Reports
Development Applications
1 15 (5.10%) JIRA
2 1 (0.34%) Git
2 1 (0.34%) Subversion
2 1 (0.34%) Visual Studio
General
1 95 (32.31%) Social Skills
2 44 (14.97%) Analytical Skills
3 27 (9.18%) Finance
4 20 (6.80%) Public Sector
5 15 (5.10%) Manufacturing
6 13 (4.42%) Telecoms
7 10 (3.40%) Banking
7 10 (3.40%) Retail
8 9 (3.06%) Inclusion and Diversity
8 9 (3.06%) Law
9 8 (2.72%) Organisational Skills
10 6 (2.04%) Documentation Skills
11 5 (1.70%) Marketing
12 4 (1.36%) General Ledger
13 3 (1.02%) Automotive
13 3 (1.02%) Legal
13 3 (1.02%) Military
14 2 (0.68%) Back Office
14 2 (0.68%) Front Office
14 2 (0.68%) Local Government
Libraries, Frameworks & Software Standards
1 3 (1.02%) Web Services
2 2 (0.68%) .NET
2 2 (0.68%) ASP.NET
2 2 (0.68%) HTML
2 2 (0.68%) LAMP
2 2 (0.68%) Oracle Fusion
2 2 (0.68%) XML
3 1 (0.34%) HTML5
3 1 (0.34%) JSON
3 1 (0.34%) SAP Fiori
Miscellaneous
1 49 (16.67%) Onboarding
2 16 (5.44%) Self-Motivation
3 13 (4.42%) Management Information System
4 9 (3.06%) Enterprise Software
4 9 (3.06%) FMCG
5 5 (1.70%) Smartphone
6 4 (1.36%) Hedge funds
6 4 (1.36%) Video Conferencing
7 3 (1.02%) Data Centre
8 2 (0.68%) Credit Risk
8 2 (0.68%) Derivative
8 2 (0.68%) Driving Licence
8 2 (0.68%) Fixed Income
8 2 (0.68%) Foreign Exchange (FX)
8 2 (0.68%) Housing Association
8 2 (0.68%) iPhone
8 2 (0.68%) Legacy Systems
8 2 (0.68%) OTC Derivatives
8 2 (0.68%) PMI
8 2 (0.68%) Public Cloud
Operating Systems
1 113 (38.44%) Windows
2 37 (12.59%) Windows 10
3 17 (5.78%) Windows Server
4 14 (4.76%) Android
5 12 (4.08%) Linux
6 11 (3.74%) Apple iOS
7 8 (2.72%) Windows Server 2016
8 6 (2.04%) Windows 7
8 6 (2.04%) Windows Server 2003
9 4 (1.36%) Mac OS
9 4 (1.36%) Unix
9 4 (1.36%) Windows Server 2019
10 1 (0.34%) AIX
Processes & Methodologies
1 68 (23.13%) Problem-Solving
2 63 (21.43%) Customer Service
3 47 (15.99%) ITIL
4 21 (7.14%) Incident Management
4 21 (7.14%) Migration
5 19 (6.46%) ITSM
6 18 (6.12%) Service Management
7 16 (5.44%) Process Improvement
7 16 (5.44%) Service Delivery
8 15 (5.10%) Data Analysis
8 15 (5.10%) Inventory Management
8 15 (5.10%) Validation
9 14 (4.76%) Decision-Making
9 14 (4.76%) Knowledge Management
9 14 (4.76%) User Experience
10 13 (4.42%) Continuous Improvement
10 13 (4.42%) Data Migration
10 13 (4.42%) Stakeholder Management
11 12 (4.08%) Computer Science
11 12 (4.08%) Stakeholder Engagement
Programming Languages
1 27 (9.18%) SQL
2 9 (3.06%) Shell Script
3 7 (2.38%) PowerShell
4 6 (2.04%) Java
4 6 (2.04%) Python
5 5 (1.70%) C#
6 4 (1.36%) JavaScript
6 4 (1.36%) PL/SQL
7 3 (1.02%) Bash
7 3 (1.02%) Groovy
8 2 (0.68%) Perl
8 2 (0.68%) PHP
9 1 (0.34%) C
9 1 (0.34%) C++
9 1 (0.34%) T-SQL
Qualifications
1 25 (8.50%) Degree
2 16 (5.44%) Microsoft Certification
3 15 (5.10%) Security Cleared
4 12 (4.08%) Computer Science Degree
5 11 (3.74%) SC Cleared
6 9 (3.06%) A+ Certification
6 9 (3.06%) Network+ Certification
7 5 (1.70%) MCSE
7 5 (1.70%) Microsoft Certified Professional
8 2 (0.68%) PMI Certification
9 1 (0.34%) BPSS Clearance
9 1 (0.34%) CEH
9 1 (0.34%) CISM
9 1 (0.34%) CISSP
9 1 (0.34%) CompTIA Security+
9 1 (0.34%) DV Cleared
9 1 (0.34%) MCSA
Quality Assurance & Compliance
1 8 (2.72%) SLA
2 6 (2.04%) PMO
3 3 (1.02%) Actionable Recommendations
3 3 (1.02%) GDPR
4 2 (0.68%) PCI DSS
5 1 (0.34%) Cyber Essentials
5 1 (0.34%) GRC
5 1 (0.34%) HIPAA
5 1 (0.34%) NIST
5 1 (0.34%) QA
System Software
1 61 (20.75%) Active Directory
2 4 (1.36%) VMware Infrastructure
3 3 (1.02%) Hyper-V
4 1 (0.34%) Virtual Desktop
Systems Management
1 15 (5.10%) Microsoft Intune
2 2 (0.68%) Ansible
2 2 (0.68%) Jamf Pro
3 1 (0.34%) Control-M
3 1 (0.34%) Dell DRAC
3 1 (0.34%) ITRS Geneos
3 1 (0.34%) SCCM
3 1 (0.34%) vCenter Server
Vendors
1 91 (30.95%) Microsoft
2 25 (8.50%) ServiceNow
3 13 (4.42%) Oracle
4 10 (3.40%) Salesforce
5 9 (3.06%) SAP
6 8 (2.72%) Avaya
6 8 (2.72%) Meraki
6 8 (2.72%) Mitel
7 7 (2.38%) Apple
8 6 (2.04%) Murex
9 5 (1.70%) Adobe
10 4 (1.36%) Autodesk
10 4 (1.36%) Bloomberg
10 4 (1.36%) Reuters
10 4 (1.36%) VMware
11 3 (1.02%) Ariba
11 3 (1.02%) Conga
11 3 (1.02%) Google
11 3 (1.02%) Remedy
11 3 (1.02%) Splunk