Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £279, according to job vacancies posted in the 6 months leading up to 8 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

 6 months to
8 Dec 2025		 Same period 2024 Same period 2023
Rank 233 308 270
Rank change year-on-year +75 -38 +38
Contract jobs requiring a Support Analyst 352 209 333
As % of all contract jobs in England 1.14% 0.69% 0.86%
As % of the Job Titles category 1.25% 0.74% 0.93%
Number of daily rates quoted 158 107 235
10th Percentile £126 £167 £163
25th Percentile £171 £210 £203
Median daily rate (50th Percentile) £279 £275 £350
Median % change year-on-year +1.45% -21.43% +40.00%
75th Percentile £431 £430 £575
90th Percentile £497 £600 £675
UK median daily rate £285 £250 £333
% change year-on-year +14.00% -24.81% +33.00%
Number of hourly rates quoted 84 17 19
10th Percentile £13.50 £20.80 £15.00
25th Percentile £17.48 £22.00 £15.88
Median hourly rate £22.00 £24.50 £20.00
Median % change year-on-year -10.20% +22.50% -
75th Percentile £25.15 £30.68 £23.88
90th Percentile £31.00 £37.00 £25.75
UK median hourly rate £22.00 £24.50 £19.25
% change year-on-year -10.20% +27.27% -2.53%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 28,233 28,165 35,983
% of contract IT jobs with a recognized job title 91.17% 92.89% 93.41%
Number of daily rates quoted 18,092 17,437 24,751
10th Percentile £285 £300 £294
25th Percentile £405 £413 £413
Median daily rate (50th Percentile) £507 £525 £534
Median % change year-on-year -3.38% -1.69% -2.91%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,705 974 1,399
10th Percentile £14.25 £15.34 £15.32
25th Percentile £17.87 £21.05 £19.50
Median hourly rate £25.15 £37.25 £45.00
Median % change year-on-year -32.48% -17.22% +36.36%
75th Percentile £57.50 £65.00 £65.00
90th Percentile £71.50 £74.42 £77.50
UK median hourly rate £25.15 £34.75 £44.00
% change year-on-year -27.63% -21.02% +40.98%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 8 December 2025.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 8 December 2025.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 8 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London +21 124 £413 +10.00% 34
North of England -11 61 £275 +26.62% 35
South East +21 55 £179 -25.14% 62
East of England +31 49 £171 +5.23% 8
Midlands -28 32 £145 -14.71% 30
North West +2 31 £369 +76.65% 21
South West -12 25 £275 - 10
West Midlands -17 21 £145 -19.44% 20
North East +7 15 £106 -61.45% 6
Yorkshire -38 15 £290 +33.53% 8
East Midlands -22 11 £140 -13.85% 10
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 8 December 2025, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 149 (42.33%) Microsoft
2 134 (38.07%) Windows
3 98 (27.84%) Active Directory
4 94 (26.70%) Problem-Solving
5 88 (25.00%) ITIL
6 84 (23.86%) Customer Service
7 81 (23.01%) Microsoft 365
8 58 (16.48%) ITSM
9 52 (14.77%) Microsoft Office
10 51 (14.49%) Degree
11 47 (13.35%) Windows 10
12 42 (11.93%) Problem Management
12 42 (11.93%) SQL
13 41 (11.65%) Information Security
14 40 (11.36%) Security Cleared
14 40 (11.36%) Service Management
15 39 (11.08%) Azure
16 37 (10.51%) SC Cleared
16 37 (10.51%) Service Delivery
17 34 (9.66%) SharePoint
18 30 (8.52%) Project Management
18 30 (8.52%) SLA
19 28 (7.95%) Change Management
19 28 (7.95%) Microsoft Excel
20 27 (7.67%) Asset Management
20 27 (7.67%) Oracle
21 26 (7.39%) PowerShell
22 25 (7.10%) Windows Server
23 24 (6.82%) LAN
23 24 (6.82%) TCP/IP

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 34 (9.66%) SharePoint
2 21 (5.97%) Microsoft Exchange
2 21 (5.97%) Skype for Business
3 13 (3.69%) Mattermost
4 7 (1.99%) Exchange Server 2013
5 4 (1.14%) Confluence
Applications
1 52 (14.77%) Microsoft Office
2 28 (7.95%) Microsoft Excel
3 19 (5.40%) Microsoft PowerPoint
4 9 (2.56%) MS Visio
5 2 (0.57%) Adobe Creative Suite
5 2 (0.57%) Adobe Premiere
5 2 (0.57%) Oracle Smart View
6 1 (0.28%) Microsoft Project
6 1 (0.28%) Spreadsheet
Business Applications
1 17 (4.83%) Remedy ITSM
2 9 (2.56%) Unit4 Business World
3 5 (1.42%) ION MarketView
4 4 (1.14%) Dynamics CRM
5 2 (0.57%) BondVision
5 2 (0.57%) SAP S/4HANA
6 1 (0.28%) assyst
6 1 (0.28%) Bloomberg TOMS
6 1 (0.28%) Salesforce CRM
6 1 (0.28%) SAP CO
6 1 (0.28%) SAP FI
6 1 (0.28%) SAP FI/CO
Cloud Services
1 81 (23.01%) Microsoft 365
2 39 (11.08%) Azure
3 20 (5.68%) Entra ID
3 20 (5.68%) OneDrive
4 11 (3.13%) Dynamics 365
5 7 (1.99%) AWS
6 3 (0.85%) GCP
7 2 (0.57%) Slack
8 1 (0.28%) ChatGPT
8 1 (0.28%) Microsoft Copilot
8 1 (0.28%) Power Platform
8 1 (0.28%) Smartsheet
8 1 (0.28%) SuccessFactors
Communications & Networking
1 24 (6.82%) LAN
1 24 (6.82%) TCP/IP
2 21 (5.97%) Skype
3 18 (5.11%) DHCP
3 18 (5.11%) DNS
3 18 (5.11%) VPN
4 16 (4.55%) WAN
5 13 (3.69%) Wireless
6 11 (3.13%) Firewall
7 8 (2.27%) Wi-Fi
8 6 (1.70%) PABX
8 6 (1.70%) Structured Cabling
8 6 (1.70%) Unified Communications
9 4 (1.14%) Cisco IOS
9 4 (1.14%) IP Telephony
9 4 (1.14%) PuTTY
9 4 (1.14%) VLAN
9 4 (1.14%) WLAN
10 2 (0.57%) Broadband
10 2 (0.57%) VoIP
Database & Business Intelligence
1 14 (3.98%) Oracle Reports
2 11 (3.13%) Oracle Database
3 7 (1.99%) Relational Database
3 7 (1.99%) SQL Server
4 4 (1.14%) GIS
4 4 (1.14%) PostgreSQL
5 1 (0.28%) Power BI
Development Applications
1 11 (3.13%) JIRA
2 1 (0.28%) Postman
2 1 (0.28%) SoapUI
General
1 126 (35.80%) Social Skills
2 75 (21.31%) Analytical Skills
3 71 (20.17%) Finance
4 22 (6.25%) Manufacturing
5 20 (5.68%) Public Sector
6 15 (4.26%) Inclusion and Diversity
7 12 (3.41%) Retail
8 9 (2.56%) Organisational Skills
8 9 (2.56%) Police
9 8 (2.27%) Banking
10 7 (1.99%) Telecoms
11 6 (1.70%) Back Office
11 6 (1.70%) Local Government
12 5 (1.42%) Front Office
13 4 (1.14%) Financial Institution
14 3 (0.85%) Marketing
15 2 (0.57%) Electronics
15 2 (0.57%) Games
15 2 (0.57%) Law
15 2 (0.57%) Legal
Libraries, Frameworks & Software Standards
1 3 (0.85%) Rendezvous
2 1 (0.28%) .NET
2 1 (0.28%) .NET Framework
2 1 (0.28%) JSON
2 1 (0.28%) REST
2 1 (0.28%) SAP Fiori
2 1 (0.28%) SOAP
2 1 (0.28%) Web Services
2 1 (0.28%) XML
Miscellaneous
1 33 (9.38%) Management Information System
2 21 (5.97%) Driving Licence
3 18 (5.11%) Self-Motivation
4 17 (4.83%) NHS
5 15 (4.26%) CMDB
6 12 (3.41%) iPad
6 12 (3.41%) iPhone
6 12 (3.41%) Onboarding
7 10 (2.84%) Video Conferencing
8 8 (2.27%) Smartphone
8 8 (2.27%) Virtual Team
9 7 (1.99%) Fixed Income
10 5 (1.42%) Data Centre
10 5 (1.42%) Team-Oriented Environment
11 4 (1.14%) Analytical Mindset
12 3 (0.85%) BYOD
12 3 (0.85%) Foreign Exchange (FX)
12 3 (0.85%) Hedge funds
13 2 (0.57%) Blackberry
13 2 (0.57%) Data Protection Act
Operating Systems
1 134 (38.07%) Windows
2 47 (13.35%) Windows 10
3 25 (7.10%) Windows Server
4 16 (4.55%) Windows Server 2003
5 15 (4.26%) Windows 7
6 14 (3.98%) Linux
6 14 (3.98%) Mac OS
7 13 (3.69%) Windows Server 2016
8 11 (3.13%) AIX
9 8 (2.27%) Android
10 5 (1.42%) Apple iOS
10 5 (1.42%) Unix
10 5 (1.42%) Windows Server 2012
11 1 (0.28%) Windows Server 2019
Processes & Methodologies
1 94 (26.70%) Problem-Solving
2 88 (25.00%) ITIL
3 84 (23.86%) Customer Service
4 58 (16.48%) ITSM
5 42 (11.93%) Problem Management
6 41 (11.65%) Information Security
7 40 (11.36%) Service Management
8 37 (10.51%) Service Delivery
9 30 (8.52%) Project Management
10 28 (7.95%) Change Management
11 27 (7.67%) Asset Management
12 23 (6.53%) Proactive Monitoring
13 22 (6.25%) Incident Management
14 20 (5.68%) Cybersecurity
14 20 (5.68%) Data Analysis
14 20 (5.68%) Migration
15 19 (5.40%) Decision-Making
16 18 (5.11%) Continuous Improvement
16 18 (5.11%) Root Cause Analysis
16 18 (5.11%) Validation
Programming Languages
1 42 (11.93%) SQL
2 26 (7.39%) PowerShell
3 6 (1.70%) Python
4 1 (0.28%) Bash
4 1 (0.28%) C
Qualifications
1 51 (14.49%) Degree
2 40 (11.36%) Security Cleared
3 37 (10.51%) SC Cleared
4 23 (6.53%) Microsoft Certification
5 21 (5.97%) ITIL Certification
6 15 (4.26%) MCP
7 14 (3.98%) HND
8 10 (2.84%) A+ Certification
8 10 (2.84%) HNC
8 10 (2.84%) MCSE
9 6 (1.70%) ECDL
10 5 (1.42%) Computer Science Degree
10 5 (1.42%) MCDST
11 4 (1.14%) CCNA
11 4 (1.14%) CCNP
11 4 (1.14%) Cisco Certification
12 3 (0.85%) ITIL Foundation Certificate
13 1 (0.28%) CISSP
13 1 (0.28%) CompTIA Security+
13 1 (0.28%) DV Cleared
Quality Assurance & Compliance
1 30 (8.52%) SLA
2 6 (1.70%) PMO
3 5 (1.42%) NIST
4 4 (1.14%) Cyber Essentials
4 4 (1.14%) ISO/IEC 27001
5 1 (0.28%) GDPR
5 1 (0.28%) HIPAA
5 1 (0.28%) PCI DSS
5 1 (0.28%) QA
System Software
1 98 (27.84%) Active Directory
2 1 (0.28%) BitLocker
2 1 (0.28%) Firmware
2 1 (0.28%) Hyper-V
2 1 (0.28%) Virtual Desktop
2 1 (0.28%) VMware Infrastructure
Systems Management
1 22 (6.25%) SCCM
2 21 (5.97%) HP SiteScope
2 21 (5.97%) Microsoft Intune
2 21 (5.97%) SCOM
3 4 (1.14%) Jamf Pro
4 3 (0.85%) Ansible
4 3 (0.85%) BladeLogic
4 3 (0.85%) ITRS Geneos
5 2 (0.57%) Systems Management Server (SMS)
6 1 (0.28%) Active Directory Federation Services
6 1 (0.28%) Kibana
Vendors
1 149 (42.33%) Microsoft
2 27 (7.67%) Oracle
3 23 (6.53%) ServiceNow
3 23 (6.53%) Splunk
4 21 (5.97%) Remedy
5 20 (5.68%) Cisco
6 16 (4.55%) Citrix
7 13 (3.69%) Apple
8 10 (2.84%) HP
9 9 (2.56%) Reuters
10 8 (2.27%) Bloomberg
10 8 (2.27%) ION Trading
11 6 (1.70%) IBM
11 6 (1.70%) IFS
11 6 (1.70%) Mitel
11 6 (1.70%) MobileIron
12 5 (1.42%) Computacenter
12 5 (1.42%) iManage
12 5 (1.42%) SAP
12 5 (1.42%) Tradeweb
161 Support Analyst jobs in England