Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £275, according to job vacancies posted in the 6 months leading up to 23 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

 6 months to
23 Dec 2025		 Same period 2024 Same period 2023
Rank 241 309 272
Rank change year-on-year +68 -37 +34
Contract jobs requiring a Support Analyst 357 214 310
As % of all contract jobs in England 1.13% 0.75% 0.84%
As % of the Job Titles category 1.24% 0.80% 0.90%
Number of daily rates quoted 164 116 219
10th Percentile £126 £178 £163
25th Percentile £171 £210 £203
Median daily rate (50th Percentile) £275 £251 £325
Median % change year-on-year +9.45% -22.69% +30.00%
75th Percentile £427 £430 £536
90th Percentile £488 £600 £688
UK median daily rate £275 £250 £300
% change year-on-year +10.00% -16.67% +20.00%
Number of hourly rates quoted 75 18 16
10th Percentile £13.50 £19.79 £14.63
25th Percentile £16.49 £21.44 £15.44
Median hourly rate £20.79 £24.50 £19.25
Median % change year-on-year -15.14% +27.27% -2.53%
75th Percentile £25.15 £30.51 £23.75
90th Percentile £31.24 £37.00 £24.38
UK median hourly rate £20.92 £24.50 £18.50
% change year-on-year -14.63% +32.43% -5.13%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 28,861 26,625 34,305
% of contract IT jobs with a recognized job title 91.30% 92.94% 93.35%
Number of daily rates quoted 18,410 16,562 23,537
10th Percentile £293 £300 £285
25th Percentile £405 £413 £413
Median daily rate (50th Percentile) £510 £525 £530
Median % change year-on-year -2.86% -0.94% -3.64%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,775 835 1,341
10th Percentile £14.38 £15.74 £15.25
25th Percentile £18.22 £21.25 £20.00
Median hourly rate £26.30 £35.00 £45.21
Median % change year-on-year -24.86% -22.58% +39.11%
75th Percentile £60.68 £65.00 £65.00
90th Percentile £71.80 £73.75 £77.50
UK median hourly rate £25.33 £33.00 £45.00
% change year-on-year -23.23% -26.67% +48.76%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 23 December 2025.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 23 December 2025.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 23 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London +12 121 £413 +37.50% 22
North of England -7 70 £165 -24.03% 26
South East +29 59 £220 -12.87% 39
East of England +26 51 £171 +5.23% 2
North West -2 39 £363 +73.65% 19
Midlands -39 29 £148 -15.71% 29
South West -7 21 £275 +7.84% 11
North East +6 19 £120 -56.36% 2
West Midlands -24 17 £150 -16.67% 18
East Midlands -22 12 £140 -17.65% 11
Yorkshire -42 12 £290 +33.53% 5
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 23 December 2025, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 144 (40.34%) Microsoft
2 134 (37.54%) Windows
3 99 (27.73%) Active Directory
4 95 (26.61%) Problem-Solving
5 87 (24.37%) ITIL
6 86 (24.09%) Microsoft 365
7 84 (23.53%) Customer Service
8 54 (15.13%) ITSM
9 48 (13.45%) Degree
9 48 (13.45%) Microsoft Office
10 46 (12.89%) Windows 10
11 45 (12.61%) Azure
12 42 (11.76%) Problem Management
13 41 (11.48%) SQL
14 39 (10.92%) Security Cleared
14 39 (10.92%) Service Delivery
15 38 (10.64%) Information Security
16 36 (10.08%) SC Cleared
16 36 (10.08%) Service Management
17 33 (9.24%) SharePoint
18 27 (7.56%) Asset Management
18 27 (7.56%) Microsoft Excel
18 27 (7.56%) SLA
19 26 (7.28%) Project Management
19 26 (7.28%) ServiceNow
19 26 (7.28%) Windows Server
20 25 (7.00%) Change Management
20 25 (7.00%) Oracle
20 25 (7.00%) PowerShell
21 24 (6.72%) Incident Management

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 33 (9.24%) SharePoint
2 21 (5.88%) Microsoft Exchange
2 21 (5.88%) Skype for Business
3 13 (3.64%) Mattermost
4 7 (1.96%) Exchange Server 2013
5 3 (0.84%) Confluence
Applications
1 48 (13.45%) Microsoft Office
2 27 (7.56%) Microsoft Excel
3 19 (5.32%) Microsoft PowerPoint
4 9 (2.52%) MS Visio
5 2 (0.56%) Adobe Premiere
5 2 (0.56%) Oracle Smart View
6 1 (0.28%) Adobe Creative Suite
6 1 (0.28%) Microsoft Project
6 1 (0.28%) Spreadsheet
Business Applications
1 18 (5.04%) Remedy ITSM
2 9 (2.52%) Unit4 Business World
3 7 (1.96%) Dynamics CRM
4 4 (1.12%) ION MarketView
5 2 (0.56%) BondVision
5 2 (0.56%) SAP S/4HANA
6 1 (0.28%) assyst
6 1 (0.28%) Bloomberg TOMS
6 1 (0.28%) Salesforce CRM
6 1 (0.28%) SAP CO
6 1 (0.28%) SAP FI
6 1 (0.28%) SAP FI/CO
Cloud Services
1 86 (24.09%) Microsoft 365
2 45 (12.61%) Azure
3 19 (5.32%) Entra ID
3 19 (5.32%) OneDrive
4 13 (3.64%) Dynamics 365
5 6 (1.68%) AWS
6 5 (1.40%) Power Platform
7 4 (1.12%) Power Automate
8 3 (0.84%) Azure DevOps
8 3 (0.84%) GCP
8 3 (0.84%) Slack
9 1 (0.28%) Adobe Creative Cloud
9 1 (0.28%) ChatGPT
9 1 (0.28%) Google Workspace
9 1 (0.28%) PaaS
9 1 (0.28%) PowerApps
9 1 (0.28%) SaaS
9 1 (0.28%) Smartsheet
9 1 (0.28%) Snowflake
9 1 (0.28%) SuccessFactors
Communications & Networking
1 24 (6.72%) LAN
2 21 (5.88%) Skype
2 21 (5.88%) TCP/IP
2 21 (5.88%) VPN
3 16 (4.48%) WAN
4 15 (4.20%) DHCP
4 15 (4.20%) DNS
5 12 (3.36%) Wireless
6 10 (2.80%) Wi-Fi
7 7 (1.96%) Firewall
8 6 (1.68%) PABX
8 6 (1.68%) Structured Cabling
8 6 (1.68%) Unified Communications
9 4 (1.12%) VLAN
10 2 (0.56%) IP Telephony
10 2 (0.56%) Network Security
10 2 (0.56%) RS-232
10 2 (0.56%) X.400
11 1 (0.28%) Internet
11 1 (0.28%) PuTTY
Database & Business Intelligence
1 14 (3.92%) Oracle Reports
2 11 (3.08%) Oracle Database
3 7 (1.96%) SQL Server
4 5 (1.40%) Relational Database
5 4 (1.12%) GIS
5 4 (1.12%) PostgreSQL
6 1 (0.28%) Amazon Redshift
6 1 (0.28%) Power BI
6 1 (0.28%) Tableau
Development Applications
1 12 (3.36%) JIRA
2 1 (0.28%) Postman
2 1 (0.28%) SoapUI
General
1 124 (34.73%) Social Skills
2 77 (21.57%) Analytical Skills
3 68 (19.05%) Finance
4 20 (5.60%) Public Sector
5 19 (5.32%) Manufacturing
6 14 (3.92%) Inclusion and Diversity
7 12 (3.36%) Retail
8 8 (2.24%) Banking
8 8 (2.24%) Telecoms
9 7 (1.96%) Organisational Skills
9 7 (1.96%) Police
10 6 (1.68%) Local Government
11 5 (1.40%) Back Office
11 5 (1.40%) Marketing
12 4 (1.12%) Front Office
13 3 (0.84%) Financial Institution
13 3 (0.84%) Legal
13 3 (0.84%) Multimedia
14 2 (0.56%) Investment Banking
14 2 (0.56%) Law
Libraries, Frameworks & Software Standards
1 2 (0.56%) Rendezvous
1 2 (0.56%) Web Services
2 1 (0.28%) .NET
2 1 (0.28%) .NET Framework
2 1 (0.28%) JSON
2 1 (0.28%) REST
2 1 (0.28%) SAP Fiori
2 1 (0.28%) SOAP
2 1 (0.28%) XML
Miscellaneous
1 34 (9.52%) Management Information System
2 20 (5.60%) Onboarding
2 20 (5.60%) Self-Motivation
3 19 (5.32%) Driving Licence
4 17 (4.76%) NHS
5 15 (4.20%) CMDB
6 10 (2.80%) iPad
6 10 (2.80%) iPhone
6 10 (2.80%) Smartphone
7 9 (2.52%) Video Conferencing
8 6 (1.68%) Fixed Income
9 5 (1.40%) Data Centre
9 5 (1.40%) Team-Oriented Environment
9 5 (1.40%) Virtual Team
10 4 (1.12%) Analytical Mindset
11 3 (0.84%) Hedge funds
12 2 (0.56%) BYOD
12 2 (0.56%) Data Protection Act
12 2 (0.56%) Enterprise Software
12 2 (0.56%) Foreign Exchange (FX)
Operating Systems
1 134 (37.54%) Windows
2 46 (12.89%) Windows 10
3 26 (7.28%) Windows Server
4 16 (4.48%) Windows Server 2003
5 14 (3.92%) Linux
5 14 (3.92%) Windows Server 2016
6 13 (3.64%) Windows 7
7 12 (3.36%) Mac OS
8 11 (3.08%) AIX
9 7 (1.96%) Android
10 6 (1.68%) Apple iOS
11 5 (1.40%) Windows Server 2012
12 4 (1.12%) Unix
13 1 (0.28%) Windows Server 2019
Processes & Methodologies
1 95 (26.61%) Problem-Solving
2 87 (24.37%) ITIL
3 84 (23.53%) Customer Service
4 54 (15.13%) ITSM
5 42 (11.76%) Problem Management
6 39 (10.92%) Service Delivery
7 38 (10.64%) Information Security
8 36 (10.08%) Service Management
9 27 (7.56%) Asset Management
10 26 (7.28%) Project Management
11 25 (7.00%) Change Management
12 24 (6.72%) Incident Management
13 23 (6.44%) Proactive Monitoring
14 21 (5.88%) Data Analysis
14 21 (5.88%) Migration
15 20 (5.60%) Decision-Making
16 19 (5.32%) Continuous Improvement
16 19 (5.32%) Validation
17 18 (5.04%) Root Cause Analysis
18 17 (4.76%) CRM
Programming Languages
1 41 (11.48%) SQL
2 25 (7.00%) PowerShell
3 5 (1.40%) Python
4 3 (0.84%) C#
4 3 (0.84%) JavaScript
5 1 (0.28%) Bash
5 1 (0.28%) C
Qualifications
1 48 (13.45%) Degree
2 39 (10.92%) Security Cleared
3 36 (10.08%) SC Cleared
4 22 (6.16%) Microsoft Certification
5 19 (5.32%) ITIL Certification
6 15 (4.20%) MCP
7 14 (3.92%) HND
8 10 (2.80%) A+ Certification
8 10 (2.80%) HNC
8 10 (2.80%) MCSE
9 6 (1.68%) ECDL
10 5 (1.40%) MCDST
11 3 (0.84%) ITIL Foundation Certificate
12 2 (0.56%) Computer Science Degree
13 1 (0.28%) CCNA
13 1 (0.28%) CCNP
13 1 (0.28%) CEH
13 1 (0.28%) CISM
13 1 (0.28%) CompTIA Security+
13 1 (0.28%) DV Cleared
Quality Assurance & Compliance
1 27 (7.56%) SLA
2 7 (1.96%) PMO
3 5 (1.40%) NIST
4 4 (1.12%) ISO/IEC 27001
5 2 (0.56%) Cyber Essentials
6 1 (0.28%) Actionable Recommendations
6 1 (0.28%) GDPR
6 1 (0.28%) HIPAA
6 1 (0.28%) PCI DSS
6 1 (0.28%) QA
System Software
1 99 (27.73%) Active Directory
2 1 (0.28%) Firmware
2 1 (0.28%) Hyper-V
2 1 (0.28%) Virtual Desktop
2 1 (0.28%) VMware Infrastructure
Systems Management
1 23 (6.44%) Microsoft Intune
2 21 (5.88%) HP SiteScope
2 21 (5.88%) SCCM
2 21 (5.88%) SCOM
3 3 (0.84%) Jamf Pro
4 2 (0.56%) Ansible
4 2 (0.56%) BladeLogic
4 2 (0.56%) ITRS Geneos
4 2 (0.56%) Systems Management Server (SMS)
5 1 (0.28%) Kibana
Vendors
1 144 (40.34%) Microsoft
2 26 (7.28%) ServiceNow
3 25 (7.00%) Oracle
4 23 (6.44%) Splunk
5 19 (5.32%) Remedy
6 16 (4.48%) Citrix
7 15 (4.20%) Cisco
8 14 (3.92%) Apple
9 10 (2.80%) HP
10 7 (1.96%) ION Trading
10 7 (1.96%) Salesforce
11 6 (1.68%) Bloomberg
11 6 (1.68%) IBM
11 6 (1.68%) Mitel
11 6 (1.68%) MobileIron
11 6 (1.68%) Reuters
12 5 (1.40%) Computacenter
12 5 (1.40%) IFS
12 5 (1.40%) iManage
12 5 (1.40%) SAP
122 Support Analyst jobs in England