Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £255, according to job vacancies posted in the 6 months leading up to 17 August 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
17 Aug 2026
Same period 2025 Same period 2024
Rank 371 215 347
Rank change year-on-year -156 +132 -97
Contract jobs requiring a Support Analyst 272 353 190
As % of all contract jobs in England 0.60% 1.27% 0.57%
As % of the Job Titles category 0.64% 1.39% 0.62%
Number of daily rates quoted 112 163 133
10th Percentile £170 £170 £147
25th Percentile £195 £213 £190
Median daily rate (50th Percentile) £255 £278 £250
Median % change year-on-year -8.27% +11.20% -26.47%
75th Percentile £381 £400 £438
90th Percentile £438 £523 £520
UK median daily rate £250 £295 £225
% change year-on-year -15.25% +31.11% -26.23%
Number of hourly rates quoted 58 80 15
10th Percentile £14.85 £17.44 £10.95
25th Percentile £15.93 £21.24 £16.09
Median hourly rate £17.73 £22.35 £21.00
Median % change year-on-year -20.69% +6.43% -1.45%
75th Percentile £22.50 £28.27 £22.63
90th Percentile £73.75 £33.75 £25.18
UK median hourly rate £17.73 £22.78 £21.00
% change year-on-year -22.19% +8.48% -1.45%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 42,264 25,460 30,800
% of contract IT jobs with a recognized job title 92.48% 91.59% 92.92%
Number of daily rates quoted 25,561 16,436 20,203
10th Percentile £325 £281 £300
25th Percentile £425 £400 £413
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £630 £625 £638
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -1.69%
Number of hourly rates quoted 3,196 1,351 1,763
10th Percentile £15.24 £13.50 £14.16
25th Percentile £21.25 £17.48 £21.15
Median hourly rate £42.50 £25.30 £45.00
Median % change year-on-year +67.98% -43.78% +8.43%
75th Percentile £68.00 £55.00 £66.00
90th Percentile £80.00 £75.00 £75.00
UK median hourly rate £41.74 £25.15 £43.00
% change year-on-year +65.94% -41.51% +2.87%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 17 August 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 17 August 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 17 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -121 98 £310 -16.22% 26
South East -51 51 £190 -27.62% 31
North of England -84 44 £300 +50.00% 31
North West -29 38 £284 +35.24% 18
East of England -13 31 £350 +104.68% 11
Midlands -56 28 £231 +6.94% 15
South West -64 19 £225 -19.06% 12
East Midlands -9 17 £150 +7.14% 5
West Midlands -69 11 £288 +9.52% 10
Yorkshire -59 6 £313 +64.47% 10
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 17 August 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 98 (36.03%) Microsoft
2 96 (35.29%) Windows
3 88 (32.35%) Microsoft 365
3 88 (32.35%) Problem-Solving
4 74 (27.21%) ITIL
5 71 (26.10%) Customer Service
6 60 (22.06%) Active Directory
7 48 (17.65%) Entra ID
8 42 (15.44%) Azure
9 41 (15.07%) ITSM
10 38 (13.97%) SharePoint
11 35 (12.87%) Windows 10
12 33 (12.13%) Degree
13 31 (11.40%) ServiceNow
14 28 (10.29%) Microsoft Intune
15 26 (9.56%) Microsoft Office
15 26 (9.56%) Service Management
15 26 (9.56%) SQL
16 25 (9.19%) Incident Management
17 23 (8.46%) Migration
18 22 (8.09%) Microsoft Exchange
19 21 (7.72%) Microsoft Certification
19 21 (7.72%) VPN
20 20 (7.35%) SaaS
20 20 (7.35%) Wi-Fi
21 19 (6.99%) Computer Science
21 19 (6.99%) Computer Science Degree
21 19 (6.99%) JIRA
22 18 (6.62%) OneDrive
23 17 (6.25%) Root Cause Analysis

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 38 (13.97%) SharePoint
2 22 (8.09%) Microsoft Exchange
3 6 (2.21%) CMS
4 4 (1.47%) Confluence
5 2 (0.74%) Apache
5 2 (0.74%) SAS
6 1 (0.37%) CICS
6 1 (0.37%) WebSphere
Applications
1 26 (9.56%) Microsoft Office
2 15 (5.51%) Microsoft Excel
3 8 (2.94%) AutoCAD
3 8 (2.94%) Revit
4 6 (2.21%) Microsoft PowerPoint
5 2 (0.74%) MS Visio
Business Applications
1 3 (1.10%) HFM
2 2 (0.74%) Loan IQ
2 2 (0.74%) Remedy ITSM
2 2 (0.74%) Unit4 Business World
3 1 (0.37%) Dynamics CRM
3 1 (0.37%) Fidessa
3 1 (0.37%) Shopify
3 1 (0.37%) SunGard Martini
Cloud Services
1 88 (32.35%) Microsoft 365
2 48 (17.65%) Entra ID
3 42 (15.44%) Azure
4 20 (7.35%) SaaS
5 18 (6.62%) OneDrive
6 10 (3.68%) AWS
7 8 (2.94%) Power Platform
8 6 (2.21%) Microsoft Copilot
9 4 (1.47%) Power Automate
10 3 (1.10%) Datadog
10 3 (1.10%) Dynamics 365
10 3 (1.10%) IaaS
11 2 (0.74%) Amazon CloudWatch
11 2 (0.74%) Amazon S3
11 2 (0.74%) AWS Lambda
11 2 (0.74%) Azure Sentinel
11 2 (0.74%) Google Workspace
11 2 (0.74%) PowerApps
11 2 (0.74%) Serverless
11 2 (0.74%) Snowflake
Communications & Networking
1 21 (7.72%) VPN
2 20 (7.35%) Wi-Fi
3 16 (5.88%) DHCP
3 16 (5.88%) DNS
4 14 (5.15%) TCP/IP
5 8 (2.94%) PSTN
6 7 (2.57%) LAN
6 7 (2.57%) Wireless
7 5 (1.84%) Firewall
8 3 (1.10%) IP Telephony
8 3 (1.10%) Network Security
8 3 (1.10%) VoIP
8 3 (1.10%) WinSCP
9 2 (0.74%) FTP
9 2 (0.74%) Internet
10 1 (0.37%) FIX Connectivity
10 1 (0.37%) Kerberos
10 1 (0.37%) Skype
10 1 (0.37%) VLAN
10 1 (0.37%) WAN
Database & Business Intelligence
1 10 (3.68%) SQL Server
2 5 (1.84%) Power BI
3 3 (1.10%) Relational Database
4 2 (0.74%) Amazon Redshift
4 2 (0.74%) MySQL
4 2 (0.74%) Power Query
4 2 (0.74%) PowerPivot
5 1 (0.37%) Data Mart
5 1 (0.37%) Db2
5 1 (0.37%) GIS
5 1 (0.37%) KDB
Development Applications
1 19 (6.99%) JIRA
2 3 (1.10%) Git
3 1 (0.37%) Subversion
3 1 (0.37%) Visual Studio
General
1 115 (42.28%) Social Skills
2 47 (17.28%) Finance
3 33 (12.13%) Analytical Skills
4 17 (6.25%) Telecoms
5 14 (5.15%) Law
6 13 (4.78%) Manufacturing
7 12 (4.41%) Organisational Skills
8 11 (4.04%) Banking
9 10 (3.68%) Retail
10 7 (2.57%) Documentation Skills
11 6 (2.21%) Front Office
11 6 (2.21%) Inclusion and Diversity
12 5 (1.84%) Public Sector
13 3 (1.10%) Investment Banking
13 3 (1.10%) Legal
14 2 (0.74%) Automotive
14 2 (0.74%) Back Office
14 2 (0.74%) Financial Institution
15 1 (0.37%) Games
15 1 (0.37%) Military
Libraries, Frameworks & Software Standards
1 8 (2.94%) .NET
2 3 (1.10%) ASP.NET
2 3 (1.10%) Oracle Fusion
2 3 (1.10%) Software Packaging
3 2 (0.74%) FIX Protocol
3 2 (0.74%) HTML
3 2 (0.74%) LAMP
4 1 (0.37%) HTML5
4 1 (0.37%) JSON
4 1 (0.37%) LDAP
4 1 (0.37%) Web Services
4 1 (0.37%) WebSphere MQ
Miscellaneous
1 38 (13.97%) Onboarding
2 17 (6.25%) Video Conferencing
3 12 (4.41%) Enterprise Software
4 9 (3.31%) FMCG
5 8 (2.94%) Driving Licence
5 8 (2.94%) Management Information System
6 4 (1.47%) iPhone
6 4 (1.47%) Self-Motivation
7 3 (1.10%) Fixed Income
8 2 (0.74%) Credit Risk
8 2 (0.74%) Derivative
8 2 (0.74%) Foreign Exchange (FX)
8 2 (0.74%) Housing Association
8 2 (0.74%) Legacy Systems
8 2 (0.74%) Low-Code
8 2 (0.74%) OTC Derivatives
8 2 (0.74%) PMI
9 1 (0.37%) Hedge funds
9 1 (0.37%) Linux Command Line
9 1 (0.37%) Renewable Energy
Operating Systems
1 96 (35.29%) Windows
2 35 (12.87%) Windows 10
3 11 (4.04%) Android
4 9 (3.31%) Linux
4 9 (3.31%) Mac OS
5 8 (2.94%) Windows Server
6 6 (2.21%) Apple iOS
7 4 (1.47%) Unix
8 3 (1.10%) Windows Server 2019
9 1 (0.37%) zOS
Processes & Methodologies
1 88 (32.35%) Problem-Solving
2 74 (27.21%) ITIL
3 71 (26.10%) Customer Service
4 41 (15.07%) ITSM
5 26 (9.56%) Service Management
6 25 (9.19%) Incident Management
7 23 (8.46%) Migration
8 19 (6.99%) Computer Science
9 17 (6.25%) Root Cause Analysis
9 17 (6.25%) Service Delivery
9 17 (6.25%) Stakeholder Management
10 16 (5.88%) CRM
10 16 (5.88%) Data Migration
11 15 (5.51%) Validation
12 14 (5.15%) Knowledge Management
13 13 (4.78%) Digital Transformation Programme
14 11 (4.04%) Continuous Improvement
14 11 (4.04%) Inventory Management
14 11 (4.04%) Problem Management
15 9 (3.31%) Change Control
Programming Languages
1 26 (9.56%) SQL
2 11 (4.04%) PowerShell
3 7 (2.57%) Python
4 5 (1.84%) Java
4 5 (1.84%) VBScript
5 4 (1.47%) C#
5 4 (1.47%) Shell Script
6 2 (0.74%) C++
6 2 (0.74%) Perl
6 2 (0.74%) PHP
6 2 (0.74%) PL/SQL
7 1 (0.37%) C
7 1 (0.37%) COBOL
7 1 (0.37%) Groovy
7 1 (0.37%) JavaScript
7 1 (0.37%) JCL
7 1 (0.37%) T-SQL
Qualifications
1 33 (12.13%) Degree
2 21 (7.72%) Microsoft Certification
3 19 (6.99%) Computer Science Degree
4 13 (4.78%) A+ Certification
4 13 (4.78%) Network+ Certification
5 11 (4.04%) SC Cleared
5 11 (4.04%) Security Cleared
6 2 (0.74%) DBS Check
6 2 (0.74%) PMI Certification
7 1 (0.37%) ITIL Foundation Certificate
7 1 (0.37%) MCSA
Quality Assurance & Compliance
1 10 (3.68%) SLA
2 4 (1.47%) PMO
3 2 (0.74%) Data Quality
4 1 (0.37%) P3O
4 1 (0.37%) QA
System Software
1 60 (22.06%) Active Directory
2 6 (2.21%) Virtual Desktop
3 2 (0.74%) VMware Infrastructure
4 1 (0.37%) BitLocker
4 1 (0.37%) Firmware
Systems Management
1 28 (10.29%) Microsoft Intune
2 9 (3.31%) SCCM
3 3 (1.10%) Jamf Pro
4 2 (0.74%) Grafana
5 1 (0.37%) AirWatch
5 1 (0.37%) Dell DRAC
5 1 (0.37%) MobiControl
5 1 (0.37%) Single Sign-On
5 1 (0.37%) vCenter Server
Vendors
1 98 (36.03%) Microsoft
2 31 (11.40%) ServiceNow
3 16 (5.88%) Meraki
4 11 (4.04%) Adobe
4 11 (4.04%) Avaya
4 11 (4.04%) Mitel
5 10 (3.68%) Salesforce
6 9 (3.31%) Oracle
7 8 (2.94%) Autodesk
7 8 (2.94%) Conga
7 8 (2.94%) DocuSign
7 8 (2.94%) MuleSoft
8 7 (2.57%) Bloomberg
9 6 (2.21%) Cisco
9 6 (2.21%) SAP
10 5 (1.84%) Bomgar
10 5 (1.84%) HP
10 5 (1.84%) Splunk
11 4 (1.47%) Dell
11 4 (1.47%) McAfee