Support Analyst Contracts in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £278, according to job vacancies posted in the 6 months leading up to 4 July 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
4 Jul 2025
Same period 2024 Same period 2023
Rank 237 323 253
Rank change year-on-year +86 -70 +28
Contract jobs requiring a Support Analyst 290 245 481
As % of all contract jobs advertised in England 1.10% 0.66% 1.01%
As % of the Job Titles category 1.19% 0.71% 1.07%
Number of daily rates quoted 140 173 366
10th Percentile £170 £156 £150
25th Percentile £242 £188 £200
Median daily rate (50th Percentile) £278 £230 £305
Median % change year-on-year +20.87% -24.59% +22.00%
75th Percentile £400 £400 £575
90th Percentile £525 £529 £700
UK median daily rate £278 £225 £280
% change year-on-year +23.56% -19.64% +12.00%
Number of hourly rates quoted 62 23 41
10th Percentile £17.77 £11.79 £14.25
25th Percentile £22.03 £19.11 £18.50
Median hourly rate £22.78 £21.50 £22.50
Median % change year-on-year +5.95% -4.44% +15.38%
75th Percentile £29.77 £23.75 £27.50
90th Percentile £33.75 £24.75 £31.13
UK median hourly rate £22.78 £21.00 £22.50
% change year-on-year +8.48% -6.67% +18.42%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 24,278 34,696 45,028
% of contract IT jobs with a recognized job title 92.14% 92.91% 94.49%
Number of daily rates quoted 15,841 22,709 31,930
10th Percentile £293 £300 £313
25th Percentile £404 £413 £425
Median daily rate (50th Percentile) £513 £525 £550
Median % change year-on-year -2.38% -4.55% +1.85%
75th Percentile £630 £638 £663
90th Percentile £750 £750 £763
UK median daily rate £500 £525 £538
% change year-on-year -4.76% -2.33% +1.42%
Number of hourly rates quoted 1,141 2,561 1,374
10th Percentile £13.85 £12.88 £14.42
25th Percentile £17.98 £17.00 £19.50
Median hourly rate £28.00 £40.00 £43.69
Median % change year-on-year -30.00% -8.45% +74.76%
75th Percentile £57.50 £63.75 £65.00
90th Percentile £73.75 £75.00 £77.50
UK median hourly rate £26.50 £37.75 £43.00
% change year-on-year -29.80% -12.21% +68.63%

Support Analyst
Job Vacancy Trend in England

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Analyst in England

Support Analyst
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Support Analyst in England.

Daily rate trend for Support Analyst in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 4 July 2025.

Daily rate histogram for Support Analyst in England

Support Analyst
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Support Analyst in England.

Hourly rate trend for Support Analyst in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 4 July 2025.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 4 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +31 121 £360 -10.00% 306
North of England +26 51 £210 +5.00% 109
South East +41 36 £263 +56.72% 95
South West +58 35 £278 +23.56% 56
Midlands +17 35 £263 +45.83% 62
West Midlands +18 29 £263 +45.83% 30
Yorkshire +18 27 £190 - 43
North West +14 24 £210 +4.35% 56
East of England +19 14 £173 -46.77% 36
East Midlands +6 6 - - 31
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 4 July 2025, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 132 (45.52%) Microsoft
2 104 (35.86%) Social Skills
3 90 (31.03%) Windows
4 81 (27.93%) Active Directory
5 80 (27.59%) Problem-Solving
6 61 (21.03%) ITIL
7 56 (19.31%) Finance
8 55 (18.97%) Customer Service
9 51 (17.59%) Microsoft 365
10 42 (14.48%) SQL
11 41 (14.14%) ServiceNow
12 39 (13.45%) Service Management
13 32 (11.03%) ITSM
13 32 (11.03%) Analytical Skills
14 30 (10.34%) Windows 10
15 28 (9.66%) Microsoft Office
15 28 (9.66%) SLA
16 26 (8.97%) Citrix
17 25 (8.62%) WebEx
18 22 (7.59%) Mobile Device Management
18 22 (7.59%) Security Cleared
19 21 (7.24%) Management Information System
19 21 (7.24%) Azure
20 20 (6.90%) PowerShell
20 20 (6.90%) Degree
21 18 (6.21%) Stakeholder Management
21 18 (6.21%) Entra ID
21 18 (6.21%) Decision-Making
22 17 (5.86%) Linux
23 16 (5.52%) iPhone

Support Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (4.83%) SharePoint
2 9 (3.10%) Microsoft Exchange
3 7 (2.41%) Mattermost
3 7 (2.41%) Skype for Business
4 2 (0.69%) Confluence
4 2 (0.69%) IIS
Applications
1 28 (9.66%) Microsoft Office
2 16 (5.52%) Microsoft Excel
3 3 (1.03%) Microsoft PowerPoint
4 1 (0.34%) Adobe Creative Suite
4 1 (0.34%) AutoCAD
4 1 (0.34%) MS Visio
4 1 (0.34%) Spreadsheet
Business Applications
1 6 (2.07%) Dynamics CRM
2 4 (1.38%) CA PPM
3 3 (1.03%) Aladdin
3 3 (1.03%) iTrent
4 2 (0.69%) Dynamics NAV
4 2 (0.69%) ION MarketView
4 2 (0.69%) Unit4 Business World
5 1 (0.34%) NEC Housing
5 1 (0.34%) Oracle EBS
5 1 (0.34%) SAP S/4HANA
Cloud Services
1 51 (17.59%) Microsoft 365
2 21 (7.24%) Azure
3 18 (6.21%) Entra ID
4 7 (2.41%) Dynamics 365
5 6 (2.07%) OneDrive
6 5 (1.72%) Google Workspace
6 5 (1.72%) SaaS
7 4 (1.38%) AWS
7 4 (1.38%) Power Platform
8 1 (0.34%) Amazon EC2
8 1 (0.34%) Amazon S3
8 1 (0.34%) ChatGPT
8 1 (0.34%) Google Docs
8 1 (0.34%) Google Sheets
8 1 (0.34%) IaaS
8 1 (0.34%) Microsoft Copilot
8 1 (0.34%) Mimecast
8 1 (0.34%) Slack
Communications & Networking
1 25 (8.62%) WebEx
2 16 (5.52%) DHCP
2 16 (5.52%) DNS
3 14 (4.83%) TCP/IP
4 13 (4.48%) LAN
5 10 (3.45%) Firewall
5 10 (3.45%) WAN
6 9 (3.10%) VLAN
6 9 (3.10%) Wireless
7 8 (2.76%) Skype
7 8 (2.76%) Softphone
7 8 (2.76%) Unified Communications
8 7 (2.41%) Remote Desktop
9 6 (2.07%) IP Telephony
9 6 (2.07%) VPN
10 5 (1.72%) Cisco IOS
10 5 (1.72%) PuTTY
10 5 (1.72%) WLAN
11 3 (1.03%) Wi-Fi
12 2 (0.69%) VoIP
Database & Business Intelligence
1 12 (4.14%) SQL Server
2 5 (1.72%) Relational Database
2 5 (1.72%) SQL Server Integration Services
2 5 (1.72%) SQL Server Reporting Services
3 4 (1.38%) Power BI
4 2 (0.69%) Elasticsearch
4 2 (0.69%) NoSQL
4 2 (0.69%) Tableau
5 1 (0.34%) Data Warehouse
5 1 (0.34%) MySQL
5 1 (0.34%) Oracle Database
5 1 (0.34%) Oracle Reports
Development Applications
1 7 (2.41%) JIRA
General
1 104 (35.86%) Social Skills
2 56 (19.31%) Finance
3 32 (11.03%) Analytical Skills
4 15 (5.17%) Inclusion and Diversity
5 14 (4.83%) Banking
6 13 (4.48%) Front Office
7 12 (4.14%) Public Sector
8 11 (3.79%) Police
9 7 (2.41%) Back Office
9 7 (2.41%) Manufacturing
10 6 (2.07%) Organisational Skills
11 5 (1.72%) Documentation Skills
12 4 (1.38%) Arabic Language
12 4 (1.38%) Czech Language
12 4 (1.38%) Investment Banking
12 4 (1.38%) Law
12 4 (1.38%) Local Government
12 4 (1.38%) Presentation Skills
13 3 (1.03%) Retail
14 2 (0.69%) Telecoms
Libraries, Frameworks & Software Standards
1 7 (2.41%) XMPP
2 3 (1.03%) HTML
3 2 (0.69%) .NET
3 2 (0.69%) Middleware
3 2 (0.69%) Rendezvous
3 2 (0.69%) Web Services
4 1 (0.34%) CSS
4 1 (0.34%) FIX Protocol
4 1 (0.34%) LAMP
4 1 (0.34%) NumPy
4 1 (0.34%) Pandas
4 1 (0.34%) SciPy
Miscellaneous
1 21 (7.24%) Management Information System
2 16 (5.52%) iPhone
3 14 (4.83%) iPad
4 12 (4.14%) Driving Licence
5 7 (2.41%) Foreign Exchange (FX)
5 7 (2.41%) Onboarding
5 7 (2.41%) Smartphone
5 7 (2.41%) SWIFT Messaging Network
6 6 (2.07%) Video Conferencing
7 5 (1.72%) Data Centre
7 5 (1.72%) Virtual Team
8 4 (1.38%) Fixed Income
8 4 (1.38%) Self-Motivation
9 3 (1.03%) Equities
10 2 (0.69%) CMDB
10 2 (0.69%) Distributed Systems
11 1 (0.34%) Data Protection Act
11 1 (0.34%) Hedge funds
11 1 (0.34%) Life Science
11 1 (0.34%) Market Risk
Operating Systems
1 90 (31.03%) Windows
2 30 (10.34%) Windows 10
3 17 (5.86%) Linux
4 15 (5.17%) Apple iOS
5 13 (4.48%) Mac OS
5 13 (4.48%) Windows Server
6 10 (3.45%) Android
7 6 (2.07%) Windows 7
8 3 (1.03%) Unix
9 1 (0.34%) AIX
9 1 (0.34%) Windows Server 2003
9 1 (0.34%) Windows Server 2016
Processes & Methodologies
1 80 (27.59%) Problem-Solving
2 61 (21.03%) ITIL
3 55 (18.97%) Customer Service
4 39 (13.45%) Service Management
5 32 (11.03%) ITSM
6 22 (7.59%) Mobile Device Management
7 18 (6.21%) Decision-Making
7 18 (6.21%) Stakeholder Management
8 16 (5.52%) Process Improvement
9 15 (5.17%) Asset Management
9 15 (5.17%) Workflow
10 14 (4.83%) Cybersecurity
10 14 (4.83%) Information Security
11 13 (4.48%) Service Delivery
12 12 (4.14%) Data Protection
12 12 (4.14%) Problem Management
13 11 (3.79%) Agile
13 11 (3.79%) Continuous Improvement
13 11 (3.79%) Logistics
13 11 (3.79%) Performance Measurement
Programming Languages
1 42 (14.48%) SQL
2 20 (6.90%) PowerShell
3 7 (2.41%) Python
3 7 (2.41%) Uniface
4 3 (1.03%) JavaScript
5 2 (0.69%) C#
6 1 (0.34%) C
Qualifications
1 22 (7.59%) Security Cleared
2 20 (6.90%) Degree
3 16 (5.52%) Microsoft Certification
3 16 (5.52%) SC Cleared
4 14 (4.83%) ITIL Certification
5 7 (2.41%) MCP
6 6 (2.07%) A+ Certification
7 5 (1.72%) CCNA
7 5 (1.72%) CCNP
7 5 (1.72%) Cisco Certification
7 5 (1.72%) Computer Science Degree
8 3 (1.03%) DBS Check
8 3 (1.03%) DV Cleared
8 3 (1.03%) ITIL Foundation Certificate
9 2 (0.69%) Tableau Certification
10 1 (0.34%) BPSS Clearance
10 1 (0.34%) ECDL
10 1 (0.34%) HNC
10 1 (0.34%) HND
10 1 (0.34%) MCSE
Quality Assurance & Compliance
1 28 (9.66%) SLA
2 11 (3.79%) GDPR
3 5 (1.72%) Cyber Essentials
3 5 (1.72%) Data Quality
4 4 (1.38%) Accessibility
5 2 (0.69%) PMO
6 1 (0.34%) ISO 20022
6 1 (0.34%) PCI DSS
System Software
1 81 (27.93%) Active Directory
2 3 (1.03%) BitLocker
3 2 (0.69%) Firmware
4 1 (0.34%) Hyper-V
4 1 (0.34%) VMware Infrastructure
4 1 (0.34%) vSphere
4 1 (0.34%) Xen
4 1 (0.34%) XenApp
Systems Management
1 12 (4.14%) Microsoft Intune
2 9 (3.10%) SCCM
3 7 (2.41%) SCOM
4 2 (0.69%) Ansible
4 2 (0.69%) BladeLogic
4 2 (0.69%) Grafana
4 2 (0.69%) ITRS Geneos
4 2 (0.69%) Kubernetes
5 1 (0.34%) Active Directory Federation Services
5 1 (0.34%) Jamf Pro
Vendors
1 132 (45.52%) Microsoft
2 41 (14.14%) ServiceNow
3 26 (8.97%) Citrix
4 16 (5.52%) Cisco
5 15 (5.17%) Sage
6 11 (3.79%) Splunk
7 9 (3.10%) Apple
7 9 (3.10%) Bloomberg
7 9 (3.10%) Motorola
7 9 (3.10%) Oracle
8 8 (2.76%) Reuters
9 7 (2.41%) Google
9 7 (2.41%) Red Hat
10 5 (1.72%) Liquidlogic
10 5 (1.72%) MobileIron
10 5 (1.72%) Peregrine
10 5 (1.72%) Remedy
11 4 (1.38%) Broadcom
11 4 (1.38%) HP
11 4 (1.38%) Nexthink