Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £225, according to job vacancies posted in the 6 months leading up to 27 February 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
27 Feb 2026
Same period 2025 Same period 2024
Rank 281 290 273
Rank change year-on-year +9 -17 +5
Contract jobs requiring a Support Analyst 316 204 310
As % of all contract jobs in England 0.89% 0.79% 0.83%
As % of the Job Titles category 0.97% 0.85% 0.89%
Number of daily rates quoted 153 109 232
10th Percentile £126 £176 £163
25th Percentile £161 £209 £189
Median daily rate (50th Percentile) £225 £250 £265
Median % change year-on-year -10.00% -5.66% -1.85%
75th Percentile £375 £438 £425
90th Percentile £450 £600 £604
UK median daily rate £250 £238 £255
% change year-on-year +5.26% -6.86% +2.00%
Number of hourly rates quoted 62 24 23
10th Percentile £13.12 £16.17 £15.30
25th Percentile £14.00 £21.18 £17.74
Median hourly rate £20.05 £23.32 £21.50
Median % change year-on-year -14.04% +8.47% +2.38%
75th Percentile £23.00 £29.06 £23.75
90th Percentile £25.15 £35.10 £23.95
UK median hourly rate £20.75 £23.32 £21.50
% change year-on-year -11.02% +8.47% +5.19%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 32,563 23,895 34,861
% of contract IT jobs with a recognized job title 91.89% 92.95% 92.89%
Number of daily rates quoted 20,678 15,176 23,386
10th Percentile £306 £300 £270
25th Percentile £411 £409 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £625 £638 £640
90th Percentile £725 £750 £748
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 2,085 729 2,154
10th Percentile £15.18 £16.25 £13.23
25th Percentile £19.00 £22.00 £16.30
Median hourly rate £35.00 £36.00 £34.52
Median % change year-on-year -2.78% +4.30% -13.71%
75th Percentile £65.00 £65.00 £60.00
90th Percentile £75.00 £75.30 £71.89
UK median hourly rate £33.50 £34.31 £35.00
% change year-on-year -2.35% -1.99% -12.50%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 27 February 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 27 February 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 27 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England -22 80 £173 -24.51% 17
London -65 79 £300 - 16
East of England +20 57 £173 -4.17% 11
South East +3 53 £185 -26.93% 19
North West +4 49 £173 -17.86% 8
Midlands -50 23 £155 -15.07% 14
North East +2 22 £120 -56.36%
South West -22 19 £275 +27.91% 6
West Midlands -40 17 £153 -15.28% 8
Yorkshire -73 9 £290 +28.89% 9
East Midlands -30 6 £213 +15.65% 5
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 27 February 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 143 (45.25%) Windows
2 115 (36.39%) Microsoft
3 97 (30.70%) Microsoft 365
4 91 (28.80%) Active Directory
4 91 (28.80%) Customer Service
5 81 (25.63%) Problem-Solving
6 66 (20.89%) ITIL
7 50 (15.82%) Azure
8 47 (14.87%) Windows 10
9 37 (11.71%) ITSM
10 36 (11.39%) Degree
10 36 (11.39%) Service Delivery
11 34 (10.76%) Microsoft Office
12 33 (10.44%) Security Cleared
13 31 (9.81%) Incident Management
14 29 (9.18%) SC Cleared
15 28 (8.86%) Asset Management
16 27 (8.54%) Windows Server
17 26 (8.23%) Problem Management
17 26 (8.23%) Service Management
18 25 (7.91%) SQL
19 24 (7.59%) Entra ID
20 23 (7.28%) ServiceNow
20 23 (7.28%) SharePoint
21 22 (6.96%) SLA
21 22 (6.96%) VPN
22 20 (6.33%) Change Management
22 20 (6.33%) Data Analysis
22 20 (6.33%) Information Security
22 20 (6.33%) Migration

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 23 (7.28%) SharePoint
2 17 (5.38%) Microsoft Exchange
3 10 (3.16%) Skype for Business
4 6 (1.90%) Mattermost
5 4 (1.27%) Exchange Server 2013
6 2 (0.63%) Apache
6 2 (0.63%) Confluence
6 2 (0.63%) IIS
6 2 (0.63%) Oracle Self-Service HR
6 2 (0.63%) Oracle Workflow
7 1 (0.32%) CMS
Applications
1 34 (10.76%) Microsoft Office
2 17 (5.38%) Microsoft Excel
3 8 (2.53%) Microsoft PowerPoint
4 4 (1.27%) MS Visio
4 4 (1.27%) Spreadsheet
5 2 (0.63%) Adobe Premiere
5 2 (0.63%) Oracle Smart View
6 1 (0.32%) Adobe Creative Suite
6 1 (0.32%) AutoCAD
Business Applications
1 9 (2.85%) Remedy ITSM
2 3 (0.95%) Dynamics CRM
2 3 (0.95%) SAP S/4HANA
3 2 (0.63%) ION MarketView
3 2 (0.63%) Loan IQ
3 2 (0.63%) Oracle Assets
3 2 (0.63%) Oracle Cash Management
3 2 (0.63%) Oracle Payables
3 2 (0.63%) Oracle Procure-to-Pay
3 2 (0.63%) Oracle Receivables
4 1 (0.32%) Demantra
4 1 (0.32%) Salesforce CRM
4 1 (0.32%) SAP CO
4 1 (0.32%) SAP FI
4 1 (0.32%) SAP FI/CO
Cloud Services
1 97 (30.70%) Microsoft 365
2 50 (15.82%) Azure
3 24 (7.59%) Entra ID
4 11 (3.48%) OneDrive
5 8 (2.53%) Dynamics 365
6 6 (1.90%) AWS
6 6 (1.90%) Power Platform
7 5 (1.58%) Power Automate
8 4 (1.27%) Slack
9 3 (0.95%) Azure DevOps
9 3 (0.95%) GCP
9 3 (0.95%) Google Workspace
10 2 (0.63%) Adobe Creative Cloud
10 2 (0.63%) PowerApps
11 1 (0.32%) Mimecast
11 1 (0.32%) PaaS
11 1 (0.32%) SaaS
11 1 (0.32%) Snowflake
Communications & Networking
1 22 (6.96%) VPN
2 17 (5.38%) LAN
3 16 (5.06%) Wi-Fi
4 14 (4.43%) DHCP
4 14 (4.43%) DNS
4 14 (4.43%) WAN
5 13 (4.11%) TCP/IP
6 12 (3.80%) Wireless
7 10 (3.16%) Skype
8 6 (1.90%) PABX
8 6 (1.90%) Structured Cabling
8 6 (1.90%) VLAN
9 5 (1.58%) Firewall
10 3 (0.95%) Unified Communications
11 2 (0.63%) RS-232
11 2 (0.63%) X.400
12 1 (0.32%) HTTP
12 1 (0.32%) Network Security
12 1 (0.32%) VoIP
Database & Business Intelligence
1 10 (3.16%) Oracle Reports
2 7 (2.22%) Oracle Database
3 3 (0.95%) SQL Server
3 3 (0.95%) Tableau
4 2 (0.63%) Data Mart
4 2 (0.63%) Oracle BI Publisher
5 1 (0.32%) Amazon Redshift
5 1 (0.32%) Data Warehouse
5 1 (0.32%) GIS
5 1 (0.32%) PostgreSQL
5 1 (0.32%) Power BI
Development Applications
1 11 (3.48%) JIRA
2 1 (0.32%) Postman
2 1 (0.32%) SoapUI
General
1 102 (32.28%) Social Skills
2 61 (19.30%) Analytical Skills
3 31 (9.81%) Finance
4 24 (7.59%) Public Sector
5 13 (4.11%) Retail
6 11 (3.48%) Inclusion and Diversity
7 10 (3.16%) Banking
8 9 (2.85%) Manufacturing
8 9 (2.85%) Telecoms
9 5 (1.58%) Documentation Skills
10 4 (1.27%) General Ledger
10 4 (1.27%) Legal
10 4 (1.27%) Marketing
10 4 (1.27%) Multimedia
10 4 (1.27%) Organisational Skills
11 3 (0.95%) Front Office
11 3 (0.95%) Local Government
12 2 (0.63%) Investment Banking
12 2 (0.63%) Law
12 2 (0.63%) Military
Libraries, Frameworks & Software Standards
1 3 (0.95%) XML
2 2 (0.63%) Oracle Fusion
2 2 (0.63%) Web Services
3 1 (0.32%) JSON
3 1 (0.32%) REST
3 1 (0.32%) SAP Fiori
3 1 (0.32%) SOAP
Miscellaneous
1 35 (11.08%) Onboarding
2 31 (9.81%) Management Information System
3 22 (6.96%) Self-Motivation
4 13 (4.11%) CMDB
5 12 (3.80%) Driving Licence
5 12 (3.80%) NHS
6 11 (3.48%) Smartphone
7 8 (2.53%) Data Centre
8 7 (2.22%) Video Conferencing
9 5 (1.58%) Team-Oriented Environment
10 4 (1.27%) Fixed Income
10 4 (1.27%) Virtual Team
11 3 (0.95%) Enterprise Software
11 3 (0.95%) Hedge funds
12 2 (0.63%) Derivative
12 2 (0.63%) Foreign Exchange (FX)
12 2 (0.63%) OTC Derivatives
12 2 (0.63%) Public Cloud
13 1 (0.32%) Data Protection Act
13 1 (0.32%) iPhone
Operating Systems
1 143 (45.25%) Windows
2 47 (14.87%) Windows 10
3 27 (8.54%) Windows Server
4 17 (5.38%) Windows Server 2003
5 15 (4.75%) Windows Server 2016
6 13 (4.11%) Linux
7 12 (3.80%) Windows 7
8 8 (2.53%) Android
9 7 (2.22%) AIX
9 7 (2.22%) Apple iOS
10 5 (1.58%) Windows Server 2012
11 3 (0.95%) Unix
11 3 (0.95%) Windows Server 2019
12 2 (0.63%) Mac OS
Processes & Methodologies
1 91 (28.80%) Customer Service
2 81 (25.63%) Problem-Solving
3 66 (20.89%) ITIL
4 37 (11.71%) ITSM
5 36 (11.39%) Service Delivery
6 31 (9.81%) Incident Management
7 28 (8.86%) Asset Management
8 26 (8.23%) Problem Management
8 26 (8.23%) Service Management
9 20 (6.33%) Change Management
9 20 (6.33%) Data Analysis
9 20 (6.33%) Information Security
9 20 (6.33%) Migration
10 17 (5.38%) Proactive Monitoring
11 16 (5.06%) Process Improvement
12 15 (4.75%) Root Cause Analysis
12 15 (4.75%) Time Management
12 15 (4.75%) Validation
13 14 (4.43%) Continuous Improvement
13 14 (4.43%) Project Management
Programming Languages
1 25 (7.91%) SQL
2 15 (4.75%) PowerShell
3 6 (1.90%) Shell Script
4 5 (1.58%) Java
5 3 (0.95%) Bash
5 3 (0.95%) C#
5 3 (0.95%) JavaScript
5 3 (0.95%) PL/SQL
6 2 (0.63%) Groovy
6 2 (0.63%) Python
7 1 (0.32%) T-SQL
Qualifications
1 36 (11.39%) Degree
2 33 (10.44%) Security Cleared
3 29 (9.18%) SC Cleared
4 18 (5.70%) Microsoft Certification
5 15 (4.75%) Microsoft Certified Professional
6 11 (3.48%) ITIL Certification
7 10 (3.16%) MCSE
8 8 (2.53%) A+ Certification
9 6 (1.90%) ECDL
9 6 (1.90%) HND
10 5 (1.58%) HNC
10 5 (1.58%) MCDST
11 4 (1.27%) Computer Science Degree
12 3 (0.95%) ITIL Foundation Certificate
12 3 (0.95%) Network+ Certification
13 1 (0.32%) BPSS Clearance
13 1 (0.32%) CEH
13 1 (0.32%) CISM
13 1 (0.32%) CISSP
13 1 (0.32%) DV Cleared
Quality Assurance & Compliance
1 22 (6.96%) SLA
2 5 (1.58%) NIST
3 4 (1.27%) ISO/IEC 27001
3 4 (1.27%) PMO
4 3 (0.95%) Actionable Recommendations
4 3 (0.95%) GDPR
5 2 (0.63%) PCI DSS
6 1 (0.32%) Cyber Essentials
6 1 (0.32%) GRC
6 1 (0.32%) HIPAA
6 1 (0.32%) QA
System Software
1 91 (28.80%) Active Directory
2 4 (1.27%) Hyper-V
2 4 (1.27%) VMware Infrastructure
3 1 (0.32%) Virtual Desktop
Systems Management
1 18 (5.70%) Microsoft Intune
2 14 (4.43%) SCCM
3 10 (3.16%) HP SiteScope
3 10 (3.16%) SCOM
4 5 (1.58%) Jamf Pro
5 2 (0.63%) Ansible
6 1 (0.32%) Control-M
6 1 (0.32%) ITRS Geneos
6 1 (0.32%) Kibana
Vendors
1 115 (36.39%) Microsoft
2 23 (7.28%) ServiceNow
3 19 (6.01%) Oracle
4 13 (4.11%) Splunk
5 11 (3.48%) Apple
5 11 (3.48%) Cisco
6 9 (2.85%) Mitel
6 9 (2.85%) Remedy
7 8 (2.53%) HP
8 7 (2.22%) Citrix
8 7 (2.22%) IBM
8 7 (2.22%) Salesforce
9 6 (1.90%) MobileIron
9 6 (1.90%) SAP
10 5 (1.58%) Google
10 5 (1.58%) iManage
10 5 (1.58%) Murex
11 4 (1.27%) Adobe
11 4 (1.27%) Netskope
11 4 (1.27%) VMware