Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £225, according to job vacancies posted in the 6 months leading up to 14 April 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
14 Apr 2026
Same period 2025 Same period 2024
Rank 308 291 284
Rank change year-on-year -17 -7 -9
Contract jobs requiring a Support Analyst 291 192 274
As % of all contract jobs in England 0.74% 0.79% 0.74%
As % of the Job Titles category 0.81% 0.85% 0.80%
Number of daily rates quoted 149 109 200
10th Percentile £130 £170 £160
25th Percentile £166 £206 £188
Median daily rate (50th Percentile) £225 £250 £230
Median % change year-on-year -10.00% +8.70% -16.36%
75th Percentile £380 £425 £406
90th Percentile £450 £556 £532
UK median daily rate £238 £250 £225
% change year-on-year -5.00% +11.11% -13.46%
Number of hourly rates quoted 50 37 27
10th Percentile £13.12 £17.44 £10.98
25th Percentile £15.90 £21.00 £19.11
Median hourly rate £20.77 £22.14 £21.50
Median % change year-on-year -6.19% +2.98% -7.13%
75th Percentile £23.00 £28.00 £23.75
90th Percentile £29.17 £32.81 £23.85
UK median hourly rate £20.79 £22.14 £21.00
% change year-on-year -6.10% +5.43% -7.20%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 36,091 22,604 34,341
% of contract IT jobs with a recognized job title 92.35% 92.70% 92.67%
Number of daily rates quoted 22,674 15,128 22,897
10th Percentile £313 £300 £275
25th Percentile £413 £410 £412
Median daily rate (50th Percentile) £508 £525 £525
Median % change year-on-year -3.33% - -4.55%
75th Percentile £619 £638 £644
90th Percentile £725 £750 £750
UK median daily rate £500 £520 £525
% change year-on-year -3.80% -1.00% -2.78%
Number of hourly rates quoted 2,410 855 2,346
10th Percentile £15.50 £14.45 £12.86
25th Percentile £20.50 £20.00 £16.25
Median hourly rate £44.00 £32.50 £34.21
Median % change year-on-year +35.38% -5.00% -21.90%
75th Percentile £67.25 £65.00 £60.00
90th Percentile £78.75 £76.25 £72.48
UK median hourly rate £41.53 £31.42 £35.00
% change year-on-year +32.16% -10.22% -22.22%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 14 April 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 14 April 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 14 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -69 92 £269 -20.37% 21
North of England -50 64 £173 -23.33% 18
East of England +17 52 £350 +94.44% 16
South East -10 52 £178 -20.84% 39
North West -7 44 £175 -16.17% 10
Midlands -71 18 £192 +6.81% 25
North East -6 14 £120 -56.36% 2
West Midlands -67 11 £172 +14.67% 11
South West -38 9 £380 +17.01% 16
East Midlands -32 7 £213 - 14
Yorkshire -74 6 £290 +28.89% 6
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 14 April 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 126 (43.30%) Windows
2 89 (30.58%) Microsoft
3 83 (28.52%) Microsoft 365
4 76 (26.12%) Customer Service
5 70 (24.05%) Active Directory
6 68 (23.37%) Problem-Solving
7 51 (17.53%) ITIL
8 43 (14.78%) Windows 10
9 38 (13.06%) Azure
10 30 (10.31%) Entra ID
11 29 (9.97%) Degree
12 26 (8.93%) Incident Management
12 26 (8.93%) ServiceNow
13 24 (8.25%) Service Management
14 23 (7.90%) ITSM
15 22 (7.56%) Security Cleared
15 22 (7.56%) SQL
16 21 (7.22%) Windows Server
17 19 (6.53%) Microsoft Office
18 18 (6.19%) Data Analysis
18 18 (6.19%) SC Cleared
18 18 (6.19%) Service Delivery
18 18 (6.19%) SharePoint
18 18 (6.19%) Wi-Fi
19 17 (5.84%) Decision-Making
20 16 (5.50%) Microsoft Certification
20 16 (5.50%) Microsoft Exchange
20 16 (5.50%) Microsoft Intune
21 15 (5.15%) Asset Management
21 15 (5.15%) Knowledge Management

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 18 (6.19%) SharePoint
2 16 (5.50%) Microsoft Exchange
3 6 (2.06%) CMS
4 4 (1.37%) Apache
5 2 (0.69%) IIS
5 2 (0.69%) Oracle Self-Service HR
5 2 (0.69%) Oracle Workflow
6 1 (0.34%) Confluence
6 1 (0.34%) SAS
Applications
1 19 (6.53%) Microsoft Office
2 14 (4.81%) Microsoft Excel
3 6 (2.06%) Microsoft PowerPoint
4 3 (1.03%) AutoCAD
4 3 (1.03%) Spreadsheet
5 2 (0.69%) Revit
6 1 (0.34%) MS Visio
Business Applications
1 3 (1.03%) Dynamics CRM
1 3 (1.03%) SAP S/4HANA
2 2 (0.69%) ION MarketView
2 2 (0.69%) Loan IQ
2 2 (0.69%) Oracle Assets
2 2 (0.69%) Oracle Cash Management
2 2 (0.69%) Oracle Payables
2 2 (0.69%) Oracle Procure-to-Pay
2 2 (0.69%) Oracle Receivables
2 2 (0.69%) Remedy ITSM
3 1 (0.34%) Demantra
3 1 (0.34%) Salesforce CRM
3 1 (0.34%) SAP CO
3 1 (0.34%) SAP FI
3 1 (0.34%) SAP FI/CO
Cloud Services
1 83 (28.52%) Microsoft 365
2 38 (13.06%) Azure
3 30 (10.31%) Entra ID
4 12 (4.12%) SaaS
5 9 (3.09%) Power Platform
6 8 (2.75%) AWS
6 8 (2.75%) Dynamics 365
7 6 (2.06%) Power Automate
8 4 (1.37%) OneDrive
9 3 (1.03%) Azure DevOps
9 3 (1.03%) Google Workspace
9 3 (1.03%) Slack
10 2 (0.69%) Amazon CloudWatch
10 2 (0.69%) Amazon S3
10 2 (0.69%) AWS Lambda
10 2 (0.69%) Azure Sentinel
10 2 (0.69%) GCP
10 2 (0.69%) Microsoft Copilot
10 2 (0.69%) PowerApps
10 2 (0.69%) Serverless
Communications & Networking
1 18 (6.19%) Wi-Fi
2 12 (4.12%) LAN
2 12 (4.12%) VPN
3 11 (3.78%) DHCP
3 11 (3.78%) DNS
4 9 (3.09%) WAN
5 7 (2.41%) Wireless
6 6 (2.06%) Firewall
6 6 (2.06%) VLAN
7 4 (1.37%) TCP/IP
8 2 (0.69%) FTP
8 2 (0.69%) Structured Cabling
9 1 (0.34%) HTTP
9 1 (0.34%) Network Security
9 1 (0.34%) PABX
9 1 (0.34%) RS-232
9 1 (0.34%) Skype
9 1 (0.34%) VoIP
9 1 (0.34%) X.400
Database & Business Intelligence
1 5 (1.72%) Oracle Database
1 5 (1.72%) Oracle Reports
2 4 (1.37%) Power BI
3 3 (1.03%) Amazon Redshift
3 3 (1.03%) Data Mart
3 3 (1.03%) Tableau
4 2 (0.69%) MySQL
4 2 (0.69%) Oracle BI Publisher
4 2 (0.69%) SQL Server
5 1 (0.34%) Data Warehouse
5 1 (0.34%) Power Query
5 1 (0.34%) PowerPivot
Development Applications
1 14 (4.81%) JIRA
2 1 (0.34%) Git
2 1 (0.34%) Postman
2 1 (0.34%) SoapUI
2 1 (0.34%) Subversion
General
1 90 (30.93%) Social Skills
2 48 (16.49%) Analytical Skills
3 25 (8.59%) Finance
4 24 (8.25%) Public Sector
5 19 (6.53%) Manufacturing
6 13 (4.47%) Retail
7 10 (3.44%) Banking
7 10 (3.44%) Inclusion and Diversity
7 10 (3.44%) Telecoms
8 7 (2.41%) Organisational Skills
9 5 (1.72%) Documentation Skills
9 5 (1.72%) Law
10 4 (1.37%) General Ledger
10 4 (1.37%) Legal
10 4 (1.37%) Marketing
11 3 (1.03%) Military
12 2 (0.69%) Automotive
12 2 (0.69%) Investment Banking
12 2 (0.69%) Local Government
12 2 (0.69%) Multimedia
Libraries, Frameworks & Software Standards
1 3 (1.03%) XML
2 2 (0.69%) JSON
2 2 (0.69%) LAMP
2 2 (0.69%) Oracle Fusion
2 2 (0.69%) Web Services
3 1 (0.34%) HTML
3 1 (0.34%) HTML5
3 1 (0.34%) REST
3 1 (0.34%) SAP Fiori
3 1 (0.34%) SOAP
Miscellaneous
1 43 (14.78%) Onboarding
2 26 (8.93%) Management Information System
3 18 (6.19%) Self-Motivation
4 9 (3.09%) FMCG
5 6 (2.06%) NHS
5 6 (2.06%) Smartphone
6 5 (1.72%) Enterprise Software
7 4 (1.37%) Fixed Income
7 4 (1.37%) Hedge funds
7 4 (1.37%) Video Conferencing
8 3 (1.03%) CMDB
8 3 (1.03%) Data Centre
8 3 (1.03%) Driving Licence
9 2 (0.69%) Derivative
9 2 (0.69%) Foreign Exchange (FX)
9 2 (0.69%) Housing Association
9 2 (0.69%) iPhone
9 2 (0.69%) OTC Derivatives
9 2 (0.69%) Public Cloud
10 1 (0.34%) PMI
Operating Systems
1 126 (43.30%) Windows
2 43 (14.78%) Windows 10
3 21 (7.22%) Windows Server
4 13 (4.47%) Windows Server 2003
4 13 (4.47%) Windows Server 2016
5 10 (3.44%) Windows 7
6 9 (3.09%) Android
6 9 (3.09%) Linux
7 6 (2.06%) Apple iOS
8 5 (1.72%) AIX
8 5 (1.72%) Unix
9 3 (1.03%) Mac OS
9 3 (1.03%) Windows Server 2012
9 3 (1.03%) Windows Server 2019
Processes & Methodologies
1 76 (26.12%) Customer Service
2 68 (23.37%) Problem-Solving
3 51 (17.53%) ITIL
4 26 (8.93%) Incident Management
5 24 (8.25%) Service Management
6 23 (7.90%) ITSM
7 18 (6.19%) Data Analysis
7 18 (6.19%) Service Delivery
8 17 (5.84%) Decision-Making
9 15 (5.15%) Asset Management
9 15 (5.15%) Knowledge Management
9 15 (5.15%) Proactive Monitoring
9 15 (5.15%) Process Improvement
10 13 (4.47%) Validation
11 12 (4.12%) Continuous Improvement
11 12 (4.12%) Problem Management
11 12 (4.12%) Risk Management
11 12 (4.12%) User Experience
12 11 (3.78%) Inventory Management
12 11 (3.78%) Stakeholder Engagement
Programming Languages
1 22 (7.56%) SQL
2 7 (2.41%) Shell Script
3 6 (2.06%) Java
3 6 (2.06%) PowerShell
4 4 (1.37%) JavaScript
4 4 (1.37%) Python
5 3 (1.03%) Bash
5 3 (1.03%) C#
5 3 (1.03%) Groovy
5 3 (1.03%) PL/SQL
6 2 (0.69%) Perl
6 2 (0.69%) PHP
7 1 (0.34%) C
7 1 (0.34%) C++
7 1 (0.34%) T-SQL
Qualifications
1 29 (9.97%) Degree
2 22 (7.56%) Security Cleared
3 18 (6.19%) SC Cleared
4 16 (5.50%) Microsoft Certification
5 11 (3.78%) A+ Certification
6 9 (3.09%) Computer Science Degree
7 8 (2.75%) MCSE
7 8 (2.75%) Microsoft Certified Professional
8 7 (2.41%) Network+ Certification
9 3 (1.03%) HNC
9 3 (1.03%) HND
9 3 (1.03%) ITIL Certification
10 2 (0.69%) ECDL
11 1 (0.34%) BPSS Clearance
11 1 (0.34%) CEH
11 1 (0.34%) CISM
11 1 (0.34%) CISSP
11 1 (0.34%) CompTIA Security+
11 1 (0.34%) DV Cleared
11 1 (0.34%) PMI Certification
Quality Assurance & Compliance
1 12 (4.12%) SLA
2 6 (2.06%) PMO
3 3 (1.03%) Actionable Recommendations
3 3 (1.03%) GDPR
4 2 (0.69%) NIST
4 2 (0.69%) PCI DSS
5 1 (0.34%) Cyber Essentials
5 1 (0.34%) GRC
5 1 (0.34%) HIPAA
5 1 (0.34%) ISO/IEC 27001
System Software
1 70 (24.05%) Active Directory
2 4 (1.37%) Hyper-V
2 4 (1.37%) VMware Infrastructure
3 1 (0.34%) Virtual Desktop
Systems Management
1 16 (5.50%) Microsoft Intune
2 3 (1.03%) Jamf Pro
3 2 (0.69%) Ansible
3 2 (0.69%) SCCM
4 1 (0.34%) Control-M
4 1 (0.34%) ITRS Geneos
4 1 (0.34%) Kibana
Vendors
1 89 (30.58%) Microsoft
2 26 (8.93%) ServiceNow
3 14 (4.81%) Oracle
4 9 (3.09%) Apple
4 9 (3.09%) Salesforce
5 8 (2.75%) Avaya
5 8 (2.75%) Meraki
5 8 (2.75%) Mitel
5 8 (2.75%) SAP
6 6 (2.06%) Murex
7 5 (1.72%) Citrix
7 5 (1.72%) IBM
8 4 (1.37%) Adobe
8 4 (1.37%) Cisco
8 4 (1.37%) Google
8 4 (1.37%) Reuters
8 4 (1.37%) VMware
9 3 (1.03%) Ariba
9 3 (1.03%) Autodesk
9 3 (1.03%) Bloomberg