Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £263, according to job vacancies posted in the 6 months leading up to 10 January 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

 6 months to
10 Jan 2026		 Same period 2025 Same period 2024
Rank 242 301 276
Rank change year-on-year +59 -25 +3
Contract jobs requiring a Support Analyst 356 212 307
As % of all contract jobs in England 1.14% 0.78% 0.85%
As % of the Job Titles category 1.24% 0.84% 0.91%
Number of daily rates quoted 171 115 228
10th Percentile £126 £180 £163
25th Percentile £165 £210 £200
Median daily rate (50th Percentile) £263 £253 £287
Median % change year-on-year +3.96% -12.02% +14.80%
75th Percentile £397 £430 £481
90th Percentile £450 £600 £666
UK median daily rate £263 £250 £275
% change year-on-year +5.00% -9.09% +10.00%
Number of hourly rates quoted 68 19 15
10th Percentile £13.34 £19.03 £14.50
25th Percentile £15.50 £21.13 £15.38
Median hourly rate £20.77 £24.50 £20.00
Median % change year-on-year -15.22% +22.50% +2.56%
75th Percentile £25.15 £30.34 £23.75
90th Percentile £31.40 £37.00 £24.45
UK median hourly rate £20.79 £24.50 £18.25
% change year-on-year -15.14% +34.25% -6.41%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 28,655 25,122 33,870
% of contract IT jobs with a recognized job title 91.52% 92.87% 93.24%
Number of daily rates quoted 18,289 15,554 23,055
10th Percentile £300 £300 £280
25th Percentile £406 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,746 758 1,510
10th Percentile £14.38 £15.91 £14.16
25th Percentile £18.45 £21.25 £19.06
Median hourly rate £27.50 £35.00 £44.50
Median % change year-on-year -21.43% -21.35% +27.14%
75th Percentile £61.25 £64.67 £65.00
90th Percentile £72.00 £75.00 £76.53
UK median hourly rate £26.50 £32.50 £44.50
% change year-on-year -18.46% -26.97% +35.79%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 10 January 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 10 January 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 10 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -4 113 £400 +33.33% 19
North of England +8 84 £163 -26.50% 23
South East +15 54 £220 -26.97% 28
North West +8 53 £168 -19.76% 11
East of England +25 49 £171 -17.09% 10
Midlands -45 26 £148 -16.90% 13
South West -21 23 £275 +17.02% 7
North East +11 21 £120 -56.36%
West Midlands -31 16 £150 -28.57% 8
East Midlands -28 10 £140 -17.65% 5
Yorkshire -51 10 £290 +31.17% 12
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 10 January 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 138 (38.76%) Microsoft
2 137 (38.48%) Windows
3 103 (28.93%) Active Directory
4 94 (26.40%) Problem-Solving
5 90 (25.28%) ITIL
6 89 (25.00%) Microsoft 365
7 86 (24.16%) Customer Service
8 57 (16.01%) ITSM
9 52 (14.61%) Azure
10 49 (13.76%) Degree
11 48 (13.48%) Microsoft Office
12 47 (13.20%) Windows 10
13 42 (11.80%) Problem Management
14 41 (11.52%) Service Delivery
15 40 (11.24%) SQL
16 38 (10.67%) Security Cleared
17 37 (10.39%) Service Management
18 36 (10.11%) Information Security
19 35 (9.83%) SC Cleared
20 31 (8.71%) Asset Management
21 30 (8.43%) SharePoint
22 29 (8.15%) ServiceNow
22 29 (8.15%) Windows Server
23 25 (7.02%) Change Management
23 25 (7.02%) Incident Management
23 25 (7.02%) Oracle
23 25 (7.02%) PowerShell
23 25 (7.02%) Project Management
24 24 (6.74%) SLA
25 23 (6.46%) Microsoft Intune

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 30 (8.43%) SharePoint
2 21 (5.90%) Microsoft Exchange
2 21 (5.90%) Skype for Business
3 13 (3.65%) Mattermost
4 7 (1.97%) Exchange Server 2013
5 3 (0.84%) Confluence
6 2 (0.56%) Apache
6 2 (0.56%) IIS
7 1 (0.28%) Oracle Self-Service HR
7 1 (0.28%) Oracle Workflow
Applications
1 48 (13.48%) Microsoft Office
2 22 (6.18%) Microsoft Excel
3 16 (4.49%) Microsoft PowerPoint
4 8 (2.25%) MS Visio
5 2 (0.56%) Adobe Premiere
5 2 (0.56%) Oracle Smart View
6 1 (0.28%) Adobe Creative Suite
6 1 (0.28%) AutoCAD
6 1 (0.28%) Microsoft Project
6 1 (0.28%) Spreadsheet
Business Applications
1 19 (5.34%) Remedy ITSM
2 8 (2.25%) Unit4 Business World
3 7 (1.97%) Dynamics CRM
4 3 (0.84%) ION MarketView
4 3 (0.84%) SAP S/4HANA
5 2 (0.56%) BondVision
6 1 (0.28%) assyst
6 1 (0.28%) Bloomberg TOMS
6 1 (0.28%) Oracle Assets
6 1 (0.28%) Oracle Cash Management
6 1 (0.28%) Oracle Payables
6 1 (0.28%) Oracle Procure-to-Pay
6 1 (0.28%) Oracle Receivables
6 1 (0.28%) Salesforce CRM
6 1 (0.28%) SAP CO
6 1 (0.28%) SAP FI
6 1 (0.28%) SAP FI/CO
Cloud Services
1 89 (25.00%) Microsoft 365
2 52 (14.61%) Azure
3 19 (5.34%) OneDrive
4 18 (5.06%) Entra ID
5 11 (3.09%) Dynamics 365
6 7 (1.97%) AWS
7 4 (1.12%) Power Automate
7 4 (1.12%) Power Platform
7 4 (1.12%) Slack
8 3 (0.84%) Azure DevOps
8 3 (0.84%) GCP
8 3 (0.84%) Google Workspace
9 2 (0.56%) Adobe Creative Cloud
10 1 (0.28%) Mimecast
10 1 (0.28%) PaaS
10 1 (0.28%) PowerApps
10 1 (0.28%) SaaS
10 1 (0.28%) Smartsheet
10 1 (0.28%) Snowflake
10 1 (0.28%) SuccessFactors
Communications & Networking
1 23 (6.46%) VPN
2 22 (6.18%) LAN
3 21 (5.90%) Skype
4 17 (4.78%) TCP/IP
5 16 (4.49%) WAN
6 15 (4.21%) DHCP
6 15 (4.21%) DNS
7 12 (3.37%) Wi-Fi
7 12 (3.37%) Wireless
8 6 (1.69%) Firewall
8 6 (1.69%) PABX
8 6 (1.69%) Structured Cabling
8 6 (1.69%) Unified Communications
9 5 (1.40%) VLAN
10 2 (0.56%) Network Security
11 1 (0.28%) HTTP
11 1 (0.28%) Internet
11 1 (0.28%) RS-232
11 1 (0.28%) VoIP
11 1 (0.28%) X.400
Database & Business Intelligence
1 13 (3.65%) Oracle Reports
2 10 (2.81%) Oracle Database
3 5 (1.40%) SQL Server
4 4 (1.12%) GIS
4 4 (1.12%) PostgreSQL
5 3 (0.84%) Relational Database
5 3 (0.84%) Tableau
6 1 (0.28%) Amazon Redshift
6 1 (0.28%) Oracle BI Publisher
Development Applications
1 15 (4.21%) JIRA
2 1 (0.28%) Postman
2 1 (0.28%) SoapUI
General
1 122 (34.27%) Social Skills
2 72 (20.22%) Analytical Skills
3 62 (17.42%) Finance
4 21 (5.90%) Public Sector
5 18 (5.06%) Manufacturing
6 13 (3.65%) Retail
7 12 (3.37%) Inclusion and Diversity
8 10 (2.81%) Banking
9 9 (2.53%) Telecoms
10 6 (1.69%) Local Government
10 6 (1.69%) Organisational Skills
11 5 (1.40%) Marketing
11 5 (1.40%) Police
12 4 (1.12%) Front Office
12 4 (1.12%) Legal
13 3 (0.84%) Back Office
13 3 (0.84%) General Ledger
13 3 (0.84%) Multimedia
14 2 (0.56%) Electronics
14 2 (0.56%) Investment Banking
Libraries, Frameworks & Software Standards
1 2 (0.56%) Web Services
1 2 (0.56%) XML
2 1 (0.28%) JSON
2 1 (0.28%) Oracle Fusion
2 1 (0.28%) Rendezvous
2 1 (0.28%) REST
2 1 (0.28%) SAP Fiori
2 1 (0.28%) SOAP
Miscellaneous
1 36 (10.11%) Management Information System
2 23 (6.46%) Onboarding
3 20 (5.62%) Driving Licence
4 19 (5.34%) Self-Motivation
5 16 (4.49%) NHS
6 15 (4.21%) CMDB
7 11 (3.09%) Smartphone
8 7 (1.97%) Video Conferencing
9 5 (1.40%) Data Centre
9 5 (1.40%) Fixed Income
9 5 (1.40%) Team-Oriented Environment
10 4 (1.12%) Analytical Mindset
10 4 (1.12%) iPad
10 4 (1.12%) iPhone
10 4 (1.12%) Virtual Team
11 3 (0.84%) Enterprise Software
11 3 (0.84%) Hedge funds
12 2 (0.56%) BYOD
12 2 (0.56%) Data Protection Act
12 2 (0.56%) Public Cloud
Operating Systems
1 137 (38.48%) Windows
2 47 (13.20%) Windows 10
3 29 (8.15%) Windows Server
4 17 (4.78%) Linux
5 15 (4.21%) Windows Server 2003
6 13 (3.65%) Windows Server 2016
7 10 (2.81%) AIX
7 10 (2.81%) Windows 7
8 9 (2.53%) Apple iOS
9 8 (2.25%) Android
10 7 (1.97%) Mac OS
11 5 (1.40%) Windows Server 2012
12 4 (1.12%) Unix
13 2 (0.56%) Windows Server 2019
Processes & Methodologies
1 94 (26.40%) Problem-Solving
2 90 (25.28%) ITIL
3 86 (24.16%) Customer Service
4 57 (16.01%) ITSM
5 42 (11.80%) Problem Management
6 41 (11.52%) Service Delivery
7 37 (10.39%) Service Management
8 36 (10.11%) Information Security
9 31 (8.71%) Asset Management
10 25 (7.02%) Change Management
10 25 (7.02%) Incident Management
10 25 (7.02%) Project Management
11 22 (6.18%) Migration
12 20 (5.62%) Data Analysis
12 20 (5.62%) Root Cause Analysis
12 20 (5.62%) Validation
13 19 (5.34%) Continuous Improvement
14 17 (4.78%) CRM
14 17 (4.78%) Proactive Monitoring
15 14 (3.93%) Decision-Making
Programming Languages
1 40 (11.24%) SQL
2 25 (7.02%) PowerShell
3 3 (0.84%) C#
3 3 (0.84%) JavaScript
3 3 (0.84%) Python
4 2 (0.56%) Bash
4 2 (0.56%) Shell Script
5 1 (0.28%) PL/SQL
Qualifications
1 49 (13.76%) Degree
2 38 (10.67%) Security Cleared
3 35 (9.83%) SC Cleared
4 19 (5.34%) ITIL Certification
5 18 (5.06%) Microsoft Certification
6 14 (3.93%) MCP
7 13 (3.65%) HND
8 11 (3.09%) A+ Certification
9 9 (2.53%) HNC
9 9 (2.53%) MCSE
10 6 (1.69%) ECDL
11 5 (1.40%) MCDST
12 3 (0.84%) ITIL Foundation Certificate
13 2 (0.56%) Computer Science Degree
14 1 (0.28%) CEH
14 1 (0.28%) CISM
14 1 (0.28%) CISSP
14 1 (0.28%) CompTIA Security+
14 1 (0.28%) DV Cleared
14 1 (0.28%) Network+ Certification
Quality Assurance & Compliance
1 24 (6.74%) SLA
2 8 (2.25%) PMO
3 5 (1.40%) NIST
4 4 (1.12%) ISO/IEC 27001
5 3 (0.84%) Actionable Recommendations
6 2 (0.56%) GDPR
6 2 (0.56%) PCI DSS
7 1 (0.28%) Cyber Essentials
7 1 (0.28%) HIPAA
7 1 (0.28%) QA
System Software
1 103 (28.93%) Active Directory
2 3 (0.84%) Hyper-V
2 3 (0.84%) VMware Infrastructure
3 1 (0.28%) Virtual Desktop
Systems Management
1 23 (6.46%) Microsoft Intune
2 21 (5.90%) HP SiteScope
2 21 (5.90%) SCCM
2 21 (5.90%) SCOM
3 4 (1.12%) Jamf Pro
4 3 (0.84%) Ansible
5 2 (0.56%) Systems Management Server (SMS)
6 1 (0.28%) BladeLogic
6 1 (0.28%) ITRS Geneos
6 1 (0.28%) Kibana
Vendors
1 138 (38.76%) Microsoft
2 29 (8.15%) ServiceNow
3 25 (7.02%) Oracle
4 23 (6.46%) Splunk
5 19 (5.34%) Remedy
6 16 (4.49%) Cisco
7 14 (3.93%) Apple
7 14 (3.93%) Citrix
8 9 (2.53%) HP
8 9 (2.53%) Salesforce
9 6 (1.69%) IBM
9 6 (1.69%) ION Trading
9 6 (1.69%) Mitel
9 6 (1.69%) MobileIron
9 6 (1.69%) SAP
10 5 (1.40%) Bloomberg
10 5 (1.40%) Computacenter
10 5 (1.40%) Google
10 5 (1.40%) iManage
10 5 (1.40%) Reuters
90 Support Analyst jobs in England