Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £225, according to job vacancies posted in the 6 months leading up to 3 April 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
3 Apr 2026
Same period 2025 Same period 2024
Rank 305 296 283
Rank change year-on-year -9 -13 -5
Contract jobs requiring a Support Analyst 299 182 283
As % of all contract jobs in England 0.78% 0.75% 0.75%
As % of the Job Titles category 0.84% 0.81% 0.81%
Number of daily rates quoted 151 105 207
10th Percentile £126 £170 £159
25th Percentile £163 £206 £188
Median daily rate (50th Percentile) £225 £250 £230
Median % change year-on-year -10.00% +8.70% -16.36%
75th Percentile £375 £425 £413
90th Percentile £450 £556 £543
UK median daily rate £225 £250 £225
% change year-on-year -10.00% +11.11% -10.00%
Number of hourly rates quoted 52 35 28
10th Percentile £13.12 £17.44 £10.99
25th Percentile £13.50 £21.24 £19.43
Median hourly rate £20.75 £22.14 £21.50
Median % change year-on-year -6.28% +2.98% -4.99%
75th Percentile £23.00 £28.38 £23.75
90th Percentile £25.23 £33.87 £23.83
UK median hourly rate £20.79 £22.14 £21.00
% change year-on-year -6.10% +5.43% -7.20%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 35,400 22,518 34,832
% of contract IT jobs with a recognized job title 92.31% 92.89% 92.68%
Number of daily rates quoted 22,310 15,068 23,250
10th Percentile £313 £300 £275
25th Percentile £413 £409 £411
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £619 £638 £638
90th Percentile £725 £750 £750
UK median daily rate £500 £520 £525
% change year-on-year -3.85% -0.95% -3.45%
Number of hourly rates quoted 2,333 829 2,302
10th Percentile £15.50 £14.99 £12.87
25th Percentile £20.00 £20.64 £16.25
Median hourly rate £42.00 £33.40 £32.50
Median % change year-on-year +25.75% +2.77% -24.42%
75th Percentile £65.25 £65.00 £60.00
90th Percentile £77.90 £76.44 £71.70
UK median hourly rate £40.00 £32.50 £33.00
% change year-on-year +23.08% -1.52% -25.00%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 3 April 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 3 April 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 3 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -58 94 £250 -23.08% 26
North of England -39 66 £173 -21.98% 15
East of England +10 54 £173 -4.17% 13
South East -9 53 £177 -21.79% 47
North West -18 43 £175 -16.17% 9
Midlands -70 17 £172 -4.44% 21
North East +1 16 £120 -56.36% 2
South West -32 11 £350 +62.79% 16
West Midlands -70 11 £167 +11.00% 14
Yorkshire -75 7 £290 +31.17% 4
East Midlands -30 6 £213 - 7
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 3 April 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 135 (45.15%) Windows
2 92 (30.77%) Microsoft
3 85 (28.43%) Microsoft 365
4 80 (26.76%) Customer Service
5 72 (24.08%) Active Directory
6 68 (22.74%) Problem-Solving
7 50 (16.72%) ITIL
8 43 (14.38%) Windows 10
9 38 (12.71%) Azure
10 31 (10.37%) Degree
10 31 (10.37%) Entra ID
11 27 (9.03%) Incident Management
12 25 (8.36%) Security Cleared
13 24 (8.03%) ITSM
13 24 (8.03%) Service Management
13 24 (8.03%) Windows Server
14 23 (7.69%) ServiceNow
15 21 (7.02%) SC Cleared
15 21 (7.02%) SQL
16 20 (6.69%) Asset Management
16 20 (6.69%) Service Delivery
17 19 (6.35%) Wi-Fi
18 18 (6.02%) Data Analysis
18 18 (6.02%) Microsoft Office
18 18 (6.02%) SharePoint
19 17 (5.69%) Microsoft Exchange
19 17 (5.69%) Proactive Monitoring
19 17 (5.69%) Windows Server 2003
20 16 (5.35%) Decision-Making
20 16 (5.35%) Microsoft Certification

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 18 (6.02%) SharePoint
2 17 (5.69%) Microsoft Exchange
3 6 (2.01%) CMS
4 4 (1.34%) Apache
5 2 (0.67%) IIS
5 2 (0.67%) Oracle Self-Service HR
5 2 (0.67%) Oracle Workflow
6 1 (0.33%) Confluence
6 1 (0.33%) SAS
Applications
1 18 (6.02%) Microsoft Office
2 13 (4.35%) Microsoft Excel
3 5 (1.67%) Microsoft PowerPoint
4 3 (1.00%) Spreadsheet
5 2 (0.67%) AutoCAD
6 1 (0.33%) Adobe Creative Suite
6 1 (0.33%) Adobe Premiere
6 1 (0.33%) MS Visio
6 1 (0.33%) Revit
Business Applications
1 3 (1.00%) Dynamics CRM
1 3 (1.00%) SAP S/4HANA
2 2 (0.67%) ION MarketView
2 2 (0.67%) Loan IQ
2 2 (0.67%) Oracle Assets
2 2 (0.67%) Oracle Cash Management
2 2 (0.67%) Oracle Payables
2 2 (0.67%) Oracle Procure-to-Pay
2 2 (0.67%) Oracle Receivables
2 2 (0.67%) Remedy ITSM
3 1 (0.33%) Demantra
3 1 (0.33%) Salesforce CRM
3 1 (0.33%) SAP CO
3 1 (0.33%) SAP FI
3 1 (0.33%) SAP FI/CO
Cloud Services
1 85 (28.43%) Microsoft 365
2 38 (12.71%) Azure
3 31 (10.37%) Entra ID
4 8 (2.68%) Dynamics 365
4 8 (2.68%) SaaS
5 7 (2.34%) AWS
5 7 (2.34%) Power Platform
6 5 (1.67%) Power Automate
7 3 (1.00%) Azure DevOps
7 3 (1.00%) Google Workspace
7 3 (1.00%) OneDrive
7 3 (1.00%) Slack
8 2 (0.67%) Adobe Creative Cloud
8 2 (0.67%) Amazon CloudWatch
8 2 (0.67%) Amazon S3
8 2 (0.67%) AWS Lambda
8 2 (0.67%) GCP
8 2 (0.67%) Microsoft Copilot
8 2 (0.67%) PowerApps
8 2 (0.67%) Serverless
Communications & Networking
1 19 (6.35%) Wi-Fi
2 14 (4.68%) LAN
3 12 (4.01%) VPN
4 10 (3.34%) DHCP
4 10 (3.34%) DNS
4 10 (3.34%) WAN
5 8 (2.68%) Wireless
6 6 (2.01%) Firewall
6 6 (2.01%) TCP/IP
6 6 (2.01%) VLAN
7 3 (1.00%) Structured Cabling
8 2 (0.67%) FTP
8 2 (0.67%) PABX
8 2 (0.67%) RS-232
8 2 (0.67%) X.400
9 1 (0.33%) HTTP
9 1 (0.33%) Network Security
9 1 (0.33%) Skype
9 1 (0.33%) VoIP
Database & Business Intelligence
1 7 (2.34%) Oracle Database
1 7 (2.34%) Oracle Reports
2 3 (1.00%) Amazon Redshift
2 3 (1.00%) Data Mart
2 3 (1.00%) SQL Server
2 3 (1.00%) Tableau
3 2 (0.67%) MySQL
3 2 (0.67%) Oracle BI Publisher
3 2 (0.67%) Power BI
4 1 (0.33%) Data Warehouse
Development Applications
1 13 (4.35%) JIRA
2 1 (0.33%) Git
2 1 (0.33%) Postman
2 1 (0.33%) SoapUI
2 1 (0.33%) Subversion
General
1 93 (31.10%) Social Skills
2 46 (15.38%) Analytical Skills
3 25 (8.36%) Finance
3 25 (8.36%) Public Sector
4 17 (5.69%) Manufacturing
5 13 (4.35%) Retail
6 11 (3.68%) Inclusion and Diversity
7 10 (3.34%) Banking
8 9 (3.01%) Telecoms
9 6 (2.01%) Organisational Skills
10 5 (1.67%) Documentation Skills
11 4 (1.34%) General Ledger
11 4 (1.34%) Legal
11 4 (1.34%) Marketing
12 3 (1.00%) Law
12 3 (1.00%) Military
12 3 (1.00%) Multimedia
13 2 (0.67%) Front Office
13 2 (0.67%) Investment Banking
13 2 (0.67%) Local Government
Libraries, Frameworks & Software Standards
1 3 (1.00%) XML
2 2 (0.67%) JSON
2 2 (0.67%) LAMP
2 2 (0.67%) Oracle Fusion
2 2 (0.67%) Web Services
3 1 (0.33%) HTML
3 1 (0.33%) HTML5
3 1 (0.33%) REST
3 1 (0.33%) SAP Fiori
3 1 (0.33%) SOAP
Miscellaneous
1 40 (13.38%) Onboarding
2 28 (9.36%) Management Information System
3 17 (5.69%) Self-Motivation
4 9 (3.01%) NHS
5 7 (2.34%) Smartphone
6 6 (2.01%) CMDB
6 6 (2.01%) FMCG
7 5 (1.67%) Driving Licence
8 4 (1.34%) Data Centre
8 4 (1.34%) Enterprise Software
8 4 (1.34%) Fixed Income
8 4 (1.34%) Hedge funds
8 4 (1.34%) Video Conferencing
9 2 (0.67%) Derivative
9 2 (0.67%) Foreign Exchange (FX)
9 2 (0.67%) Housing Association
9 2 (0.67%) iPhone
9 2 (0.67%) OTC Derivatives
9 2 (0.67%) Public Cloud
10 1 (0.33%) Legacy Systems
Operating Systems
1 135 (45.15%) Windows
2 43 (14.38%) Windows 10
3 24 (8.03%) Windows Server
4 17 (5.69%) Windows Server 2003
5 15 (5.02%) Windows Server 2016
6 12 (4.01%) Windows 7
7 9 (3.01%) Android
7 9 (3.01%) Linux
8 7 (2.34%) AIX
9 6 (2.01%) Apple iOS
10 5 (1.67%) Unix
10 5 (1.67%) Windows Server 2012
11 3 (1.00%) Mac OS
11 3 (1.00%) Windows Server 2019
Processes & Methodologies
1 80 (26.76%) Customer Service
2 68 (22.74%) Problem-Solving
3 50 (16.72%) ITIL
4 27 (9.03%) Incident Management
5 24 (8.03%) ITSM
5 24 (8.03%) Service Management
6 20 (6.69%) Asset Management
6 20 (6.69%) Service Delivery
7 18 (6.02%) Data Analysis
8 17 (5.69%) Proactive Monitoring
9 16 (5.35%) Decision-Making
10 15 (5.02%) Process Improvement
11 13 (4.35%) Continuous Improvement
11 13 (4.35%) Knowledge Management
11 13 (4.35%) Problem Management
12 12 (4.01%) Risk Management
12 12 (4.01%) Root Cause Analysis
12 12 (4.01%) Stakeholder Engagement
12 12 (4.01%) Time Management
12 12 (4.01%) Validation
Programming Languages
1 21 (7.02%) SQL
2 7 (2.34%) Shell Script
3 6 (2.01%) Java
3 6 (2.01%) PowerShell
4 4 (1.34%) JavaScript
4 4 (1.34%) Python
5 3 (1.00%) Bash
5 3 (1.00%) C#
5 3 (1.00%) Groovy
5 3 (1.00%) PL/SQL
6 2 (0.67%) Perl
6 2 (0.67%) PHP
7 1 (0.33%) C
7 1 (0.33%) C++
7 1 (0.33%) T-SQL
Qualifications
1 31 (10.37%) Degree
2 25 (8.36%) Security Cleared
3 21 (7.02%) SC Cleared
4 16 (5.35%) Microsoft Certification
5 10 (3.34%) A+ Certification
5 10 (3.34%) MCSE
5 10 (3.34%) Microsoft Certified Professional
6 7 (2.34%) Computer Science Degree
7 5 (1.67%) HNC
7 5 (1.67%) HND
7 5 (1.67%) Network+ Certification
8 4 (1.34%) ITIL Certification
9 3 (1.00%) ECDL
10 1 (0.33%) BPSS Clearance
10 1 (0.33%) CEH
10 1 (0.33%) CISM
10 1 (0.33%) CISSP
10 1 (0.33%) CompTIA Security+
10 1 (0.33%) DV Cleared
10 1 (0.33%) PMI Certification
Quality Assurance & Compliance
1 15 (5.02%) SLA
2 6 (2.01%) PMO
3 4 (1.34%) NIST
4 3 (1.00%) Actionable Recommendations
4 3 (1.00%) GDPR
4 3 (1.00%) ISO/IEC 27001
5 2 (0.67%) PCI DSS
6 1 (0.33%) Cyber Essentials
6 1 (0.33%) GRC
6 1 (0.33%) HIPAA
System Software
1 72 (24.08%) Active Directory
2 4 (1.34%) Hyper-V
2 4 (1.34%) VMware Infrastructure
3 1 (0.33%) Virtual Desktop
Systems Management
1 16 (5.35%) Microsoft Intune
2 4 (1.34%) Jamf Pro
3 2 (0.67%) Ansible
3 2 (0.67%) SCCM
4 1 (0.33%) Control-M
4 1 (0.33%) ITRS Geneos
4 1 (0.33%) Kibana
Vendors
1 92 (30.77%) Microsoft
2 23 (7.69%) ServiceNow
3 16 (5.35%) Oracle
4 10 (3.34%) Apple
5 8 (2.68%) Avaya
5 8 (2.68%) Meraki
5 8 (2.68%) Mitel
5 8 (2.68%) Salesforce
6 7 (2.34%) Citrix
6 7 (2.34%) IBM
6 7 (2.34%) SAP
7 6 (2.01%) Murex
8 5 (1.67%) Cisco
9 4 (1.34%) Adobe
9 4 (1.34%) Google
9 4 (1.34%) Reuters
9 4 (1.34%) VMware
10 3 (1.00%) Bloomberg
10 3 (1.00%) MobileIron
10 3 (1.00%) Splunk