Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £266, according to job vacancies posted in the 6 months leading up to 12 October 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
12 Oct 2026
Same period 2025 Same period 2024
Rank 401 198 321
Rank change year-on-year -203 +123 -57
Contract jobs requiring a Support Analyst 241 390 216
As % of all contract jobs in England 0.52% 1.40% 0.67%
As % of the Job Titles category 0.57% 1.53% 0.72%
Number of daily rates quoted 100 170 119
10th Percentile £165 £162 £158
25th Percentile £185 £228 £200
Median daily rate (50th Percentile) £266 £279 £250
Median % change year-on-year -4.84% +11.60% -31.97%
75th Percentile £363 £431 £413
90th Percentile £400 £516 £503
UK median daily rate £250 £290 £228
% change year-on-year -13.79% +27.26% -34.89%
Number of hourly rates quoted 49 89 8
10th Percentile £15.22 £15.10 £21.03
25th Percentile £15.93 £18.87 £21.81
Median hourly rate £17.73 £23.00 £24.35
Median % change year-on-year -22.93% -5.54% +24.87%
75th Percentile £19.13 £31.00 £29.69
90th Percentile £24.95 £31.40 £37.00
UK median hourly rate £17.50 £23.00 £22.50
% change year-on-year -23.91% +2.22% +18.42%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 42,567 25,427 29,990
% of contract IT jobs with a recognized job title 92.02% 91.10% 93.13%
Number of daily rates quoted 25,017 16,370 18,327
10th Percentile £325 £275 £300
25th Percentile £425 £402 £413
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -3.67%
75th Percentile £638 £625 £638
90th Percentile £738 £725 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -0.94%
Number of hourly rates quoted 3,737 1,438 1,264
10th Percentile £14.50 £13.80 £15.02
25th Percentile £20.25 £17.31 £21.25
Median hourly rate £42.50 £25.15 £43.00
Median % change year-on-year +68.99% -41.51% -6.89%
75th Percentile £68.00 £50.94 £67.50
90th Percentile £80.00 £70.00 £75.00
UK median hourly rate £41.71 £25.15 £41.27
% change year-on-year +65.84% -39.05% -8.30%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 12 October 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 12 October 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 12 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -160 77 £310 -22.50% 82
North of England -86 46 £300 +25.00% 27
South East -75 44 £210 -20.00% 30
North West -47 38 £300 +42.86% 20
Midlands -49 27 £175 +20.69% 20
East of England -38 23 £350 +104.68% 12
South West -47 23 £225 -18.18% 17
East Midlands -10 14 £150 +7.14% 12
West Midlands -58 13 £175 +11.11% 8
Yorkshire -42 8 £313 +7.76% 5
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 12 October 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 92 (38.17%) Microsoft
2 86 (35.68%) Windows
3 78 (32.37%) Problem-Solving
4 76 (31.54%) Microsoft 365
5 62 (25.73%) Customer Service
6 61 (25.31%) ITIL
7 52 (21.58%) Active Directory
8 43 (17.84%) Entra ID
9 39 (16.18%) Azure
9 39 (16.18%) ITSM
10 33 (13.69%) SharePoint
11 32 (13.28%) Degree
11 32 (13.28%) Windows 10
12 30 (12.45%) ServiceNow
13 28 (11.62%) Incident Management
14 27 (11.20%) VPN
15 26 (10.79%) Microsoft Intune
15 26 (10.79%) Migration
16 24 (9.96%) Microsoft Office
17 23 (9.54%) SQL
18 22 (9.13%) Service Management
19 19 (7.88%) Microsoft Exchange
19 19 (7.88%) Root Cause Analysis
20 18 (7.47%) Microsoft Certification
20 18 (7.47%) OneDrive
21 17 (7.05%) DHCP
21 17 (7.05%) DNS
22 16 (6.64%) Data Migration
22 16 (6.64%) JIRA
22 16 (6.64%) Microsoft Excel

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 33 (13.69%) SharePoint
2 19 (7.88%) Microsoft Exchange
3 4 (1.66%) Confluence
4 2 (0.83%) CMS
5 1 (0.41%) CICS
5 1 (0.41%) SAS
5 1 (0.41%) WebSphere
Applications
1 24 (9.96%) Microsoft Office
2 16 (6.64%) Microsoft Excel
3 6 (2.49%) AutoCAD
3 6 (2.49%) Revit
4 5 (2.07%) Microsoft PowerPoint
5 2 (0.83%) MS Visio
6 1 (0.41%) Microsoft Project
Business Applications
1 3 (1.24%) HFM
2 2 (0.83%) Remedy ITSM
2 2 (0.83%) Unit4 Business World
3 1 (0.41%) Dynamics CRM
3 1 (0.41%) Dynamics NAV
3 1 (0.41%) Fidessa
3 1 (0.41%) Front Arena
3 1 (0.41%) Monis
3 1 (0.41%) Primavera
3 1 (0.41%) SAP MM
3 1 (0.41%) Shopify
3 1 (0.41%) Summit
3 1 (0.41%) SunGard Martini
Cloud Services
1 76 (31.54%) Microsoft 365
2 43 (17.84%) Entra ID
3 39 (16.18%) Azure
4 18 (7.47%) OneDrive
5 13 (5.39%) SaaS
6 8 (3.32%) Power Platform
7 6 (2.49%) AWS
8 5 (2.07%) Microsoft Copilot
8 5 (2.07%) Power Automate
9 3 (1.24%) Datadog
9 3 (1.24%) Dynamics 365
9 3 (1.24%) Google Workspace
9 3 (1.24%) IaaS
9 3 (1.24%) PowerApps
10 2 (0.83%) GitHub
10 2 (0.83%) GitHub Copilot
10 2 (0.83%) Snowflake
11 1 (0.41%) ChatGPT
11 1 (0.41%) GCP
11 1 (0.41%) Mimecast
Communications & Networking
1 27 (11.20%) VPN
2 17 (7.05%) DHCP
2 17 (7.05%) DNS
3 16 (6.64%) TCP/IP
4 14 (5.81%) Wi-Fi
5 11 (4.56%) PSTN
6 10 (4.15%) LAN
6 10 (4.15%) Wireless
7 5 (2.07%) IP Telephony
7 5 (2.07%) VoIP
7 5 (2.07%) WAN
8 4 (1.66%) Cisco IOS
9 3 (1.24%) Firewall
9 3 (1.24%) Network Security
9 3 (1.24%) WinSCP
10 2 (0.83%) Internet
11 1 (0.41%) FIX Connectivity
11 1 (0.41%) Kerberos
11 1 (0.41%) VLAN
Database & Business Intelligence
1 11 (4.56%) SQL Server
2 4 (1.66%) Power BI
3 3 (1.24%) Power Query
3 3 (1.24%) Relational Database
4 2 (0.83%) PowerPivot
5 1 (0.41%) Db2
5 1 (0.41%) GIS
5 1 (0.41%) KDB
5 1 (0.41%) Oracle Database
Development Applications
1 16 (6.64%) JIRA
2 2 (0.83%) Git
3 1 (0.41%) Visual Studio
3 1 (0.41%) Visual Studio Code
General
1 102 (42.32%) Social Skills
2 42 (17.43%) Finance
3 32 (13.28%) Analytical Skills
4 15 (6.22%) Telecoms
5 13 (5.39%) Retail
6 12 (4.98%) Law
7 10 (4.15%) Banking
7 10 (4.15%) Organisational Skills
8 7 (2.90%) Documentation Skills
8 7 (2.90%) Front Office
9 5 (2.07%) Inclusion and Diversity
9 5 (2.07%) Manufacturing
10 3 (1.24%) Investment Banking
10 3 (1.24%) Legal
10 3 (1.24%) Public Sector
11 2 (0.83%) Automotive
11 2 (0.83%) Back Office
11 2 (0.83%) Financial Institution
12 1 (0.41%) German Language
12 1 (0.41%) Marketing
Libraries, Frameworks & Software Standards
1 8 (3.32%) .NET
2 3 (1.24%) ASP.NET
2 3 (1.24%) Oracle Fusion
2 3 (1.24%) Software Packaging
3 2 (0.83%) FIX Protocol
4 1 (0.41%) HTML
4 1 (0.41%) LDAP
4 1 (0.41%) Web Services
4 1 (0.41%) WebSphere MQ
Miscellaneous
1 30 (12.45%) Onboarding
2 17 (7.05%) Video Conferencing
3 14 (5.81%) Driving Licence
3 14 (5.81%) Management Information System
4 11 (4.56%) Enterprise Software
5 8 (3.32%) Self-Motivation
6 3 (1.24%) iPhone
6 3 (1.24%) Low-Code
7 2 (0.83%) Data Protection Act
8 1 (0.41%) BYOD
8 1 (0.41%) CMDB
8 1 (0.41%) Credit Risk
8 1 (0.41%) Data Centre
8 1 (0.41%) Distributed Computing
8 1 (0.41%) FMCG
8 1 (0.41%) Hybrid Cloud
8 1 (0.41%) Legacy Systems
8 1 (0.41%) Linux Command Line
8 1 (0.41%) Renewable Energy
8 1 (0.41%) SWIFT Messaging Network
Operating Systems
1 86 (35.68%) Windows
2 32 (13.28%) Windows 10
3 14 (5.81%) macOS
4 9 (3.73%) Android
5 8 (3.32%) Windows Server
6 7 (2.90%) Apple iOS
6 7 (2.90%) Linux
7 3 (1.24%) Unix
7 3 (1.24%) Windows Server 2019
8 1 (0.41%) zOS
Processes & Methodologies
1 78 (32.37%) Problem-Solving
2 62 (25.73%) Customer Service
3 61 (25.31%) ITIL
4 39 (16.18%) ITSM
5 28 (11.62%) Incident Management
6 26 (10.79%) Migration
7 22 (9.13%) Service Management
8 19 (7.88%) Root Cause Analysis
9 16 (6.64%) Data Migration
9 16 (6.64%) Service Delivery
10 15 (6.22%) Computer Science
10 15 (6.22%) CRM
11 14 (5.81%) Stakeholder Management
12 12 (4.98%) Risk Management
13 11 (4.56%) Validation
14 10 (4.15%) Data Analysis
14 10 (4.15%) Data Protection
14 10 (4.15%) Knowledge Management
14 10 (4.15%) Ticket Management
15 9 (3.73%) Continuous Improvement
Programming Languages
1 23 (9.54%) SQL
2 12 (4.98%) PowerShell
3 7 (2.90%) Python
4 5 (2.07%) Java
4 5 (2.07%) VBScript
5 4 (1.66%) C#
5 4 (1.66%) Shell Script
6 2 (0.83%) PL/SQL
7 1 (0.41%) Bash
7 1 (0.41%) C++
7 1 (0.41%) COBOL
7 1 (0.41%) JCL
7 1 (0.41%) Korn
7 1 (0.41%) R
7 1 (0.41%) T-SQL
Qualifications
1 32 (13.28%) Degree
2 18 (7.47%) Microsoft Certification
3 15 (6.22%) Computer Science Degree
3 15 (6.22%) Security Cleared
4 13 (5.39%) SC Cleared
5 11 (4.56%) A+ Certification
5 11 (4.56%) Network+ Certification
6 2 (0.83%) DBS Check
7 1 (0.41%) ITIL Foundation Certificate
7 1 (0.41%) MCSA
7 1 (0.41%) PMI Certification
Quality Assurance & Compliance
1 9 (3.73%) SLA
2 3 (1.24%) Data Quality
2 3 (1.24%) PMO
3 1 (0.41%) P3O
3 1 (0.41%) QA
3 1 (0.41%) SEPA
System Software
1 52 (21.58%) Active Directory
2 6 (2.49%) Virtual Desktop
3 2 (0.83%) BitLocker
3 2 (0.83%) VMware Infrastructure
4 1 (0.41%) Firmware
Systems Management
1 26 (10.79%) Microsoft Intune
2 11 (4.56%) SCCM
3 3 (1.24%) Jamf Pro
4 2 (0.83%) Grafana
4 2 (0.83%) Single Sign-On
5 1 (0.41%) AirWatch
5 1 (0.41%) Dell DRAC
5 1 (0.41%) MobiControl
5 1 (0.41%) vCenter Server
Vendors
1 92 (38.17%) Microsoft
2 30 (12.45%) ServiceNow
3 12 (4.98%) Meraki
4 11 (4.56%) Cisco
5 9 (3.73%) Adobe
5 9 (3.73%) Oracle
6 8 (3.32%) Salesforce
7 6 (2.49%) Autodesk
7 6 (2.49%) Bloomberg
7 6 (2.49%) Conga
7 6 (2.49%) Dell
7 6 (2.49%) DocuSign
7 6 (2.49%) HP
7 6 (2.49%) MuleSoft
8 5 (2.07%) Bomgar
8 5 (2.07%) SAP
8 5 (2.07%) Splunk
9 4 (1.66%) McAfee
9 4 (1.66%) Mitel
9 4 (1.66%) VMware