Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £235, according to job vacancies posted in the 6 months leading up to 5 May 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
5 May 2026
Same period 2025 Same period 2024
Rank 316 259 289
Rank change year-on-year -57 +30 -32
Contract jobs requiring a Support Analyst 290 227 271
As % of all contract jobs in England 0.71% 0.93% 0.74%
As % of the Job Titles category 0.77% 1.01% 0.79%
Number of daily rates quoted 138 132 200
10th Percentile £153 £171 £162
25th Percentile £170 £210 £189
Median daily rate (50th Percentile) £235 £273 £230
Median % change year-on-year -13.76% +18.48% -19.30%
75th Percentile £388 £400 £400
90th Percentile £438 £526 £503
UK median daily rate £238 £273 £225
% change year-on-year -12.84% +21.11% -15.09%
Number of hourly rates quoted 47 38 25
10th Percentile £13.12 £17.44 £12.64
25th Percentile £17.11 £21.24 £20.50
Median hourly rate £18.57 £22.14 £21.50
Median % change year-on-year -16.12% +2.98% -7.13%
75th Percentile £23.60 £26.03 £23.75
90th Percentile £178.75 £31.60 -
UK median hourly rate £20.75 £22.14 £21.00
% change year-on-year -6.28% +5.43% -9.29%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 37,464 22,563 34,184
% of contract IT jobs with a recognized job title 92.33% 92.55% 92.71%
Number of daily rates quoted 23,380 15,022 22,706
10th Percentile £313 £300 £280
25th Percentile £413 £409 £413
Median daily rate (50th Percentile) £513 £525 £525
Median % change year-on-year -2.38% - -4.55%
75th Percentile £620 £638 £643
90th Percentile £725 £750 £750
UK median daily rate £505 £515 £525
% change year-on-year -1.94% -1.90% -2.78%
Number of hourly rates quoted 2,544 910 2,433
10th Percentile £15.72 £14.20 £13.00
25th Percentile £20.86 £18.51 £16.30
Median hourly rate £47.00 £30.62 £36.50
Median % change year-on-year +53.52% -16.12% -18.03%
75th Percentile £67.50 £63.75 £61.30
90th Percentile £78.75 £75.00 £72.82
UK median hourly rate £44.00 £29.00 £36.50
% change year-on-year +51.72% -20.55% -18.89%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 5 May 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 5 May 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 5 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -65 91 £250 -20.00% 28
North of England -43 65 £174 -22.78% 26
North West -6 51 £200 -4.19% 17
East of England -3 47 £350 +94.44% 12
South East -33 46 £180 -31.43% 44
Midlands -76 22 £250 +19.05% 16
South West -44 15 £410 +2.50% 15
East Midlands -28 11 £213 - 10
West Midlands -69 11 £288 +59.72% 6
North East -10 10 £120 -56.36% 2
Yorkshire -68 4 £155 -31.11% 7
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 5 May 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 111 (38.28%) Windows
2 88 (30.34%) Microsoft
3 79 (27.24%) Microsoft 365
4 68 (23.45%) Customer Service
5 65 (22.41%) Problem-Solving
6 62 (21.38%) Active Directory
7 47 (16.21%) ITIL
8 39 (13.45%) Azure
9 38 (13.10%) Windows 10
10 27 (9.31%) Entra ID
11 26 (8.97%) ServiceNow
12 25 (8.62%) SQL
13 24 (8.28%) SharePoint
14 23 (7.93%) Degree
14 23 (7.93%) Incident Management
15 22 (7.59%) Microsoft Office
16 20 (6.90%) Migration
17 19 (6.55%) Service Management
18 18 (6.21%) ITSM
18 18 (6.21%) Windows Server
19 17 (5.86%) Microsoft Excel
19 17 (5.86%) Service Delivery
20 16 (5.52%) Microsoft Certification
20 16 (5.52%) Wi-Fi
21 15 (5.17%) Data Analysis
21 15 (5.17%) Microsoft Exchange
21 15 (5.17%) Microsoft Intune
21 15 (5.17%) Process Improvement
21 15 (5.17%) Security Cleared
21 15 (5.17%) Validation

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 24 (8.28%) SharePoint
2 15 (5.17%) Microsoft Exchange
3 6 (2.07%) CMS
4 4 (1.38%) Apache
5 2 (0.69%) IIS
5 2 (0.69%) Oracle Self-Service HR
5 2 (0.69%) Oracle Workflow
5 2 (0.69%) SAS
6 1 (0.34%) Confluence
Applications
1 22 (7.59%) Microsoft Office
2 17 (5.86%) Microsoft Excel
3 7 (2.41%) Microsoft PowerPoint
4 4 (1.38%) AutoCAD
5 3 (1.03%) Revit
5 3 (1.03%) Spreadsheet
6 1 (0.34%) MS Visio
Business Applications
1 4 (1.38%) Dynamics CRM
2 3 (1.03%) SAP S/4HANA
3 2 (0.69%) Loan IQ
3 2 (0.69%) Oracle Assets
3 2 (0.69%) Oracle Cash Management
3 2 (0.69%) Oracle Payables
3 2 (0.69%) Oracle Procure-to-Pay
3 2 (0.69%) Oracle Receivables
3 2 (0.69%) Remedy ITSM
3 2 (0.69%) Unit4 Business World
4 1 (0.34%) Demantra
4 1 (0.34%) SAP CO
4 1 (0.34%) SAP FI
4 1 (0.34%) SAP FI/CO
Cloud Services
1 79 (27.24%) Microsoft 365
2 39 (13.45%) Azure
3 27 (9.31%) Entra ID
4 13 (4.48%) SaaS
5 12 (4.14%) Power Platform
6 11 (3.79%) Dynamics 365
7 9 (3.10%) AWS
8 7 (2.41%) Power Automate
9 4 (1.38%) Azure DevOps
9 4 (1.38%) OneDrive
10 3 (1.03%) GCP
10 3 (1.03%) Google Workspace
10 3 (1.03%) IaaS
10 3 (1.03%) Slack
11 2 (0.69%) Adobe Creative Cloud
11 2 (0.69%) Amazon CloudWatch
11 2 (0.69%) Azure Sentinel
11 2 (0.69%) Microsoft Copilot
11 2 (0.69%) PowerApps
11 2 (0.69%) Serverless
Communications & Networking
1 16 (5.52%) Wi-Fi
2 11 (3.79%) DHCP
2 11 (3.79%) DNS
2 11 (3.79%) VPN
3 8 (2.76%) LAN
4 6 (2.07%) VLAN
5 5 (1.72%) Firewall
5 5 (1.72%) WAN
6 4 (1.38%) Wireless
7 2 (0.69%) FTP
7 2 (0.69%) TCP/IP
8 1 (0.34%) Network Security
8 1 (0.34%) RS-232
8 1 (0.34%) Skype
8 1 (0.34%) VoIP
8 1 (0.34%) X.400
Database & Business Intelligence
1 6 (2.07%) Power BI
2 3 (1.03%) Amazon Redshift
2 3 (1.03%) Data Mart
2 3 (1.03%) SQL Server
2 3 (1.03%) Tableau
3 2 (0.69%) MySQL
3 2 (0.69%) Oracle BI Publisher
3 2 (0.69%) Oracle Database
3 2 (0.69%) Oracle Reports
3 2 (0.69%) Power Query
3 2 (0.69%) PowerPivot
4 1 (0.34%) Data Warehouse
Development Applications
1 14 (4.83%) JIRA
2 1 (0.34%) Git
2 1 (0.34%) Subversion
General
1 92 (31.72%) Social Skills
2 46 (15.86%) Analytical Skills
3 25 (8.62%) Finance
4 20 (6.90%) Public Sector
5 15 (5.17%) Manufacturing
6 12 (4.14%) Retail
6 12 (4.14%) Telecoms
7 10 (3.45%) Banking
8 9 (3.10%) Inclusion and Diversity
9 8 (2.76%) Law
10 7 (2.41%) Organisational Skills
11 6 (2.07%) Documentation Skills
12 5 (1.72%) Marketing
13 4 (1.38%) General Ledger
13 4 (1.38%) Legal
14 3 (1.03%) Automotive
14 3 (1.03%) Military
15 2 (0.69%) Back Office
15 2 (0.69%) Local Government
15 2 (0.69%) Multimedia
Libraries, Frameworks & Software Standards
1 2 (0.69%) LAMP
1 2 (0.69%) Oracle Fusion
1 2 (0.69%) Web Services
1 2 (0.69%) XML
2 1 (0.34%) .NET
2 1 (0.34%) ASP.NET
2 1 (0.34%) HTML
2 1 (0.34%) HTML5
2 1 (0.34%) JSON
2 1 (0.34%) SAP Fiori
Miscellaneous
1 46 (15.86%) Onboarding
2 17 (5.86%) Self-Motivation
3 14 (4.83%) Management Information System
4 9 (3.10%) FMCG
5 8 (2.76%) Enterprise Software
6 5 (1.72%) Smartphone
7 4 (1.38%) Hedge funds
8 3 (1.03%) Data Centre
8 3 (1.03%) Video Conferencing
9 2 (0.69%) Credit Risk
9 2 (0.69%) Derivative
9 2 (0.69%) Driving Licence
9 2 (0.69%) Fixed Income
9 2 (0.69%) Foreign Exchange (FX)
9 2 (0.69%) Housing Association
9 2 (0.69%) iPhone
9 2 (0.69%) Legacy Systems
9 2 (0.69%) OTC Derivatives
9 2 (0.69%) Public Cloud
10 1 (0.34%) Security Posture
Operating Systems
1 111 (38.28%) Windows
2 38 (13.10%) Windows 10
3 18 (6.21%) Windows Server
4 12 (4.14%) Android
5 10 (3.45%) Linux
6 9 (3.10%) Apple iOS
6 9 (3.10%) Windows Server 2016
7 7 (2.41%) Windows 7
7 7 (2.41%) Windows Server 2003
8 4 (1.38%) Windows Server 2019
9 3 (1.03%) Mac OS
9 3 (1.03%) Unix
10 2 (0.69%) AIX
Processes & Methodologies
1 68 (23.45%) Customer Service
2 65 (22.41%) Problem-Solving
3 47 (16.21%) ITIL
4 23 (7.93%) Incident Management
5 20 (6.90%) Migration
6 19 (6.55%) Service Management
7 18 (6.21%) ITSM
8 17 (5.86%) Service Delivery
9 15 (5.17%) Data Analysis
9 15 (5.17%) Process Improvement
9 15 (5.17%) Validation
10 14 (4.83%) Inventory Management
10 14 (4.83%) Knowledge Management
11 13 (4.48%) Continuous Improvement
11 13 (4.48%) Decision-Making
11 13 (4.48%) User Experience
12 12 (4.14%) Data Migration
12 12 (4.14%) Stakeholder Engagement
12 12 (4.14%) Stakeholder Management
13 11 (3.79%) Computer Science
Programming Languages
1 25 (8.62%) SQL
2 8 (2.76%) Shell Script
3 7 (2.41%) PowerShell
4 6 (2.07%) Java
5 5 (1.72%) Python
6 4 (1.38%) C#
6 4 (1.38%) JavaScript
6 4 (1.38%) PL/SQL
7 3 (1.03%) Bash
7 3 (1.03%) Groovy
8 2 (0.69%) Perl
8 2 (0.69%) PHP
9 1 (0.34%) C
9 1 (0.34%) C++
9 1 (0.34%) T-SQL
Qualifications
1 23 (7.93%) Degree
2 16 (5.52%) Microsoft Certification
3 15 (5.17%) Security Cleared
4 11 (3.79%) Computer Science Degree
4 11 (3.79%) SC Cleared
5 9 (3.10%) A+ Certification
5 9 (3.10%) Network+ Certification
6 5 (1.72%) MCSE
6 5 (1.72%) Microsoft Certified Professional
7 1 (0.34%) BPSS Clearance
7 1 (0.34%) CEH
7 1 (0.34%) CISM
7 1 (0.34%) CISSP
7 1 (0.34%) CompTIA Security+
7 1 (0.34%) DV Cleared
7 1 (0.34%) MCSA
7 1 (0.34%) PMI Certification
Quality Assurance & Compliance
1 10 (3.45%) SLA
2 6 (2.07%) PMO
3 3 (1.03%) Actionable Recommendations
3 3 (1.03%) GDPR
4 2 (0.69%) PCI DSS
5 1 (0.34%) Cyber Essentials
5 1 (0.34%) GRC
5 1 (0.34%) HIPAA
5 1 (0.34%) NIST
System Software
1 62 (21.38%) Active Directory
2 4 (1.38%) VMware Infrastructure
3 3 (1.03%) Hyper-V
4 1 (0.34%) Virtual Desktop
Systems Management
1 15 (5.17%) Microsoft Intune
2 2 (0.69%) Ansible
2 2 (0.69%) Jamf Pro
2 2 (0.69%) SCCM
3 1 (0.34%) Control-M
3 1 (0.34%) Dell DRAC
3 1 (0.34%) ITRS Geneos
3 1 (0.34%) vCenter Server
Vendors
1 88 (30.34%) Microsoft
2 26 (8.97%) ServiceNow
3 13 (4.48%) Oracle
4 10 (3.45%) Salesforce
5 9 (3.10%) SAP
6 8 (2.76%) Avaya
6 8 (2.76%) Meraki
6 8 (2.76%) Mitel
7 7 (2.41%) Apple
8 6 (2.07%) Murex
9 5 (1.72%) Adobe
10 4 (1.38%) Autodesk
10 4 (1.38%) Google
10 4 (1.38%) Reuters
10 4 (1.38%) VMware
11 3 (1.03%) Ariba
11 3 (1.03%) Bloomberg
11 3 (1.03%) Cisco
11 3 (1.03%) Conga
11 3 (1.03%) Remedy