Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £250, according to job vacancies posted in the 6 months leading up to 14 January 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

 6 months to
14 Jan 2026		 Same period 2025 Same period 2024
Rank 237 286 280
Rank change year-on-year +49 -6 +7
Contract jobs requiring a Support Analyst 356 211 298
As % of all contract jobs in England 1.12% 0.79% 0.83%
As % of the Job Titles category 1.23% 0.85% 0.89%
Number of daily rates quoted 170 113 222
10th Percentile £126 £179 £163
25th Percentile £163 £210 £193
Median daily rate (50th Percentile) £250 £250 £275
Median % change year-on-year - -9.09% +10.00%
75th Percentile £380 £430 £450
90th Percentile £453 £600 £588
UK median daily rate £260 £250 £265
% change year-on-year +4.00% -5.66% +6.00%
Number of hourly rates quoted 70 19 15
10th Percentile £13.45 £19.03 £14.50
25th Percentile £15.50 £21.13 £15.38
Median hourly rate £20.77 £24.50 £20.00
Median % change year-on-year -15.22% +22.50% +2.56%
75th Percentile £25.15 £30.34 £23.75
90th Percentile £31.40 £37.00 £24.45
UK median hourly rate £20.79 £24.50 £18.25
% change year-on-year -15.14% +34.25% -6.41%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 28,977 24,875 33,578
% of contract IT jobs with a recognized job title 91.56% 92.88% 93.12%
Number of daily rates quoted 18,506 15,412 22,849
10th Percentile £300 £300 £275
25th Percentile £406 £413 £413
Median daily rate (50th Percentile) £501 £525 £525
Median % change year-on-year -4.67% - -4.55%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,753 755 1,530
10th Percentile £14.50 £15.81 £14.16
25th Percentile £18.50 £21.25 £19.06
Median hourly rate £27.50 £35.00 £43.63
Median % change year-on-year -21.43% -19.77% +24.64%
75th Percentile £61.25 £64.61 £65.00
90th Percentile £70.60 £75.00 £76.25
UK median hourly rate £26.30 £32.50 £42.50
% change year-on-year -19.08% -23.53% +25.00%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 14 January 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 14 January 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -23 109 £400 +33.33% 17
North of England -3 86 £163 -26.50% 26
North West +13 55 £168 -19.76% 11
South East +19 54 £190 -36.93% 24
East of England +34 51 £172 -16.73% 11
Midlands -43 26 £148 -16.90% 13
South West -23 23 £275 +17.02% 7
North East +6 21 £120 -56.36% 1
West Midlands -29 16 £150 -28.57% 8
East Midlands -31 10 £140 -17.65% 5
Yorkshire -50 10 £290 +31.17% 14
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 14 January 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 141 (39.61%) Microsoft
2 140 (39.33%) Windows
3 104 (29.21%) Active Directory
4 92 (25.84%) Problem-Solving
5 91 (25.56%) Microsoft 365
6 89 (25.00%) ITIL
7 84 (23.60%) Customer Service
8 57 (16.01%) ITSM
9 53 (14.89%) Azure
10 49 (13.76%) Windows 10
11 48 (13.48%) Degree
11 48 (13.48%) Microsoft Office
12 42 (11.80%) Problem Management
13 40 (11.24%) Service Delivery
14 39 (10.96%) SQL
15 38 (10.67%) Security Cleared
16 36 (10.11%) Information Security
16 36 (10.11%) Service Management
17 34 (9.55%) SC Cleared
18 31 (8.71%) Asset Management
18 31 (8.71%) SharePoint
19 29 (8.15%) Windows Server
20 28 (7.87%) ServiceNow
21 25 (7.02%) Change Management
21 25 (7.02%) Incident Management
21 25 (7.02%) PowerShell
21 25 (7.02%) Project Management
22 24 (6.74%) Oracle
22 24 (6.74%) SLA
23 23 (6.46%) Microsoft Intune

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 31 (8.71%) SharePoint
2 21 (5.90%) Microsoft Exchange
2 21 (5.90%) Skype for Business
3 13 (3.65%) Mattermost
4 7 (1.97%) Exchange Server 2013
5 3 (0.84%) Confluence
6 2 (0.56%) Apache
6 2 (0.56%) IIS
7 1 (0.28%) Oracle Self-Service HR
7 1 (0.28%) Oracle Workflow
Applications
1 48 (13.48%) Microsoft Office
2 22 (6.18%) Microsoft Excel
3 16 (4.49%) Microsoft PowerPoint
4 8 (2.25%) MS Visio
5 2 (0.56%) Adobe Premiere
5 2 (0.56%) Oracle Smart View
6 1 (0.28%) Adobe Creative Suite
6 1 (0.28%) AutoCAD
6 1 (0.28%) Microsoft Project
6 1 (0.28%) Spreadsheet
Business Applications
1 19 (5.34%) Remedy ITSM
2 7 (1.97%) Dynamics CRM
2 7 (1.97%) Unit4 Business World
3 3 (0.84%) ION MarketView
3 3 (0.84%) SAP S/4HANA
4 2 (0.56%) BondVision
5 1 (0.28%) assyst
5 1 (0.28%) Bloomberg TOMS
5 1 (0.28%) Oracle Assets
5 1 (0.28%) Oracle Cash Management
5 1 (0.28%) Oracle Payables
5 1 (0.28%) Oracle Procure-to-Pay
5 1 (0.28%) Oracle Receivables
5 1 (0.28%) Salesforce CRM
5 1 (0.28%) SAP CO
5 1 (0.28%) SAP FI
5 1 (0.28%) SAP FI/CO
Cloud Services
1 91 (25.56%) Microsoft 365
2 53 (14.89%) Azure
3 19 (5.34%) Entra ID
3 19 (5.34%) OneDrive
4 10 (2.81%) Dynamics 365
5 7 (1.97%) AWS
6 4 (1.12%) Power Automate
6 4 (1.12%) Power Platform
6 4 (1.12%) Slack
7 3 (0.84%) Azure DevOps
7 3 (0.84%) GCP
7 3 (0.84%) Google Workspace
8 2 (0.56%) Adobe Creative Cloud
9 1 (0.28%) Mimecast
9 1 (0.28%) PaaS
9 1 (0.28%) PowerApps
9 1 (0.28%) SaaS
9 1 (0.28%) Smartsheet
9 1 (0.28%) Snowflake
9 1 (0.28%) SuccessFactors
Communications & Networking
1 23 (6.46%) VPN
2 21 (5.90%) LAN
2 21 (5.90%) Skype
3 16 (4.49%) TCP/IP
3 16 (4.49%) WAN
4 15 (4.21%) DHCP
4 15 (4.21%) DNS
5 12 (3.37%) Wi-Fi
5 12 (3.37%) Wireless
6 6 (1.69%) Firewall
6 6 (1.69%) PABX
6 6 (1.69%) Structured Cabling
6 6 (1.69%) Unified Communications
7 5 (1.40%) VLAN
8 1 (0.28%) HTTP
8 1 (0.28%) Network Security
8 1 (0.28%) RS-232
8 1 (0.28%) VoIP
8 1 (0.28%) X.400
Database & Business Intelligence
1 13 (3.65%) Oracle Reports
2 10 (2.81%) Oracle Database
3 5 (1.40%) SQL Server
4 4 (1.12%) GIS
4 4 (1.12%) PostgreSQL
5 3 (0.84%) Relational Database
5 3 (0.84%) Tableau
6 1 (0.28%) Amazon Redshift
6 1 (0.28%) Oracle BI Publisher
Development Applications
1 14 (3.93%) JIRA
2 1 (0.28%) Postman
2 1 (0.28%) SoapUI
General
1 123 (34.55%) Social Skills
2 70 (19.66%) Analytical Skills
3 60 (16.85%) Finance
4 24 (6.74%) Public Sector
5 18 (5.06%) Manufacturing
6 13 (3.65%) Retail
7 12 (3.37%) Inclusion and Diversity
8 10 (2.81%) Banking
9 9 (2.53%) Telecoms
10 7 (1.97%) Local Government
11 6 (1.69%) Organisational Skills
12 5 (1.40%) Marketing
12 5 (1.40%) Police
13 4 (1.12%) Front Office
13 4 (1.12%) Legal
14 3 (0.84%) Back Office
14 3 (0.84%) General Ledger
14 3 (0.84%) Multimedia
15 2 (0.56%) Electronics
15 2 (0.56%) Investment Banking
Libraries, Frameworks & Software Standards
1 2 (0.56%) Web Services
1 2 (0.56%) XML
2 1 (0.28%) JSON
2 1 (0.28%) Oracle Fusion
2 1 (0.28%) Rendezvous
2 1 (0.28%) REST
2 1 (0.28%) SAP Fiori
2 1 (0.28%) SOAP
Miscellaneous
1 36 (10.11%) Management Information System
2 23 (6.46%) Onboarding
3 20 (5.62%) Driving Licence
4 19 (5.34%) Self-Motivation
5 15 (4.21%) CMDB
5 15 (4.21%) NHS
6 11 (3.09%) Smartphone
7 7 (1.97%) Video Conferencing
8 5 (1.40%) Data Centre
8 5 (1.40%) Fixed Income
8 5 (1.40%) Team-Oriented Environment
9 4 (1.12%) Virtual Team
10 3 (0.84%) Analytical Mindset
10 3 (0.84%) Enterprise Software
10 3 (0.84%) Hedge funds
10 3 (0.84%) iPad
10 3 (0.84%) iPhone
11 2 (0.56%) BYOD
11 2 (0.56%) Data Protection Act
11 2 (0.56%) Public Cloud
Operating Systems
1 140 (39.33%) Windows
2 49 (13.76%) Windows 10
3 29 (8.15%) Windows Server
4 17 (4.78%) Linux
4 17 (4.78%) Windows Server 2003
5 15 (4.21%) Windows Server 2016
6 12 (3.37%) Windows 7
7 10 (2.81%) AIX
8 9 (2.53%) Apple iOS
9 8 (2.25%) Android
10 6 (1.69%) Mac OS
11 5 (1.40%) Windows Server 2012
12 4 (1.12%) Unix
13 2 (0.56%) Windows Server 2019
Processes & Methodologies
1 92 (25.84%) Problem-Solving
2 89 (25.00%) ITIL
3 84 (23.60%) Customer Service
4 57 (16.01%) ITSM
5 42 (11.80%) Problem Management
6 40 (11.24%) Service Delivery
7 36 (10.11%) Information Security
7 36 (10.11%) Service Management
8 31 (8.71%) Asset Management
9 25 (7.02%) Change Management
9 25 (7.02%) Incident Management
9 25 (7.02%) Project Management
10 22 (6.18%) Migration
11 20 (5.62%) Data Analysis
11 20 (5.62%) Root Cause Analysis
11 20 (5.62%) Validation
12 19 (5.34%) Continuous Improvement
12 19 (5.34%) Proactive Monitoring
13 17 (4.78%) CRM
14 14 (3.93%) Decision-Making
Programming Languages
1 39 (10.96%) SQL
2 25 (7.02%) PowerShell
3 3 (0.84%) C#
3 3 (0.84%) JavaScript
3 3 (0.84%) Python
4 2 (0.56%) Bash
4 2 (0.56%) Shell Script
5 1 (0.28%) PL/SQL
Qualifications
1 48 (13.48%) Degree
2 38 (10.67%) Security Cleared
3 34 (9.55%) SC Cleared
4 19 (5.34%) ITIL Certification
5 18 (5.06%) Microsoft Certification
6 15 (4.21%) MCP
7 12 (3.37%) HND
8 11 (3.09%) A+ Certification
9 10 (2.81%) MCSE
10 8 (2.25%) HNC
11 6 (1.69%) ECDL
12 5 (1.40%) MCDST
13 3 (0.84%) ITIL Foundation Certificate
14 2 (0.56%) Computer Science Degree
15 1 (0.28%) CEH
15 1 (0.28%) CISM
15 1 (0.28%) CISSP
15 1 (0.28%) CompTIA Security+
15 1 (0.28%) DV Cleared
15 1 (0.28%) Network+ Certification
Quality Assurance & Compliance
1 24 (6.74%) SLA
2 8 (2.25%) PMO
3 5 (1.40%) NIST
4 4 (1.12%) ISO/IEC 27001
5 3 (0.84%) Actionable Recommendations
6 2 (0.56%) GDPR
6 2 (0.56%) PCI DSS
7 1 (0.28%) Cyber Essentials
7 1 (0.28%) HIPAA
7 1 (0.28%) QA
System Software
1 104 (29.21%) Active Directory
2 3 (0.84%) Hyper-V
2 3 (0.84%) VMware Infrastructure
3 1 (0.28%) Virtual Desktop
Systems Management
1 23 (6.46%) Microsoft Intune
2 21 (5.90%) HP SiteScope
2 21 (5.90%) SCCM
2 21 (5.90%) SCOM
3 4 (1.12%) Jamf Pro
4 3 (0.84%) Ansible
5 2 (0.56%) Systems Management Server (SMS)
6 1 (0.28%) BladeLogic
6 1 (0.28%) ITRS Geneos
6 1 (0.28%) Kibana
Vendors
1 141 (39.61%) Microsoft
2 28 (7.87%) ServiceNow
3 24 (6.74%) Oracle
4 23 (6.46%) Splunk
5 19 (5.34%) Remedy
6 16 (4.49%) Cisco
7 14 (3.93%) Apple
8 13 (3.65%) Citrix
9 9 (2.53%) HP
9 9 (2.53%) Salesforce
10 7 (1.97%) IBM
11 6 (1.69%) ION Trading
11 6 (1.69%) Mitel
11 6 (1.69%) MobileIron
11 6 (1.69%) SAP
12 5 (1.40%) Bloomberg
12 5 (1.40%) Computacenter
12 5 (1.40%) Google
12 5 (1.40%) iManage
12 5 (1.40%) Reuters
90 Support Analyst jobs in England