The median contractor rate for a Support Analyst was £258 per day in advertised job vacancies in England during the 3 months to 29 April 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
UK / England
3 months to
29 Apr 2017
Same period 2016 Same period 2015
Rank 205 167 129
Rank change year-on-year -38 -38  
Contract jobs requiring a Support Analyst 541 764 901
As % of all contract IT jobs advertised in England 1.24% 1.49% 1.78%
As % of the Job Titles category 1.32% 1.56% 1.87%
Number of daily rates quoted 303 442 498
Median daily rate £258 £275 £250
Median daily rate % change year-on-year -6.36% +10.00%  
90% offered a daily rate of more than £125 £135 £135
10% offered a daily rate of more than £403 £475 £475
UK excluding London median daily rate £200 £248 £225
% change year-on-year -19.19% +10.00%  
Number of hourly rates quoted 66 101 144
Median hourly rate £14.50 £15.50 £15.00
Median hourly rate % change year-on-year -6.45% +3.33%  
90% offered a hourly rate of more than £11.00 £11.50 £11.05
10% offered a hourly rate of more than £21.17 £27.50 £25.00
UK excluding London median hourly rate £14.50 £15.00 £14.00
% change year-on-year -3.33% +7.14%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 41139 48919 48101
As % of all contract IT job vacancies advertised in England 94.60% 95.23% 94.81%
Number of daily rates quoted 26872 32291 29651
Median daily rate £440 £425 £400
Median daily rate % change year-on-year +3.52% +6.25%  
90% offered a daily rate of more than £275 £265 £250
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £396 £375
% change year-on-year +1.01% +5.60%  
Number of hourly rates quoted 1340 1389 1923
Median hourly rate £18.00 £17.50 £17.50
Median hourly rate % change year-on-year +2.85% -  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £44.07 £42.50
UK excluding London median hourly rate £17.50 £17.50 £16.83
% change year-on-year - +4.01%  

Support Analyst
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in England

Support Analyst
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in England.

Contractor daily rate trend for Support Analyst in England

Support Analyst
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Support Analyst in England over the 3 months to 29 April 2017.

Contractor daily rate histogram for Support Analyst in England

Support Analyst
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in England.

Contractor hourly rate trend for Support Analyst in England

Support Analyst
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Support Analyst in England over the 3 months to 29 April 2017.

Contractor hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 3 months to 29 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -19 257 £300 -6.97% 88
South East -42 102 £177 -28.38% 65
East of England -39 47 £200 -33.33% 17
South West +11 35 £213 +19.71% 19
East Midlands +2 27 £288 +21.05% 10
North West +18 24 £208 - 24
West Midlands +13 22 £105 -59.61% 16
Yorkshire +16 21 £165 -20.48% 17
North East -2 5 £195 -38.09% 2
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 29 April 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Support Analyst in the job title.

1 498 (47.16%) Windows
2 333 (31.53%) Microsoft
3 261 (24.72%) Active Directory
4 255 (24.15%) SQL
5 233 (22.06%) Finance
6 230 (21.78%) ITIL
7 228 (21.59%) Microsoft Office
8 194 (18.37%) Windows 7
9 126 (11.93%) Linux
10 123 (11.65%) Unix
11 114 (10.80%) SQL Server
12 108 (10.23%) Citrix
13 107 (10.13%) Oracle
14 103 (9.75%) Windows Server
15 93 (8.81%) SLA
16 85 (8.05%) Cisco
17 84 (7.95%) Analytical Skills
18 82 (7.77%) VMware
19 79 (7.48%) Banking
20 75 (7.10%) Microsoft Excel
21 70 (6.63%) Service Management
21 70 (6.63%) Change Management
22 67 (6.34%) Front Office
22 67 (6.34%) MS Exchange
23 66 (6.25%) Windows Server 2008
24 65 (6.16%) PowerShell
25 63 (5.97%) TCP/IP
26 61 (5.78%) Security Cleared
27 60 (5.68%) Problem Management
28 59 (5.59%) SCCM

Support Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 67 (6.34%) MS Exchange
2 55 (5.21%) IIS
3 51 (4.83%) SharePoint
4 36 (3.41%) Exchange Server 2010
5 35 (3.31%) Blackberry Enterprise Server
6 33 (3.13%) WebSphere
7 24 (2.27%) Skype for Business
8 17 (1.61%) IBM Notes
9 15 (1.42%) Exchange Server 2013
10 14 (1.33%) JBoss
10 14 (1.33%) Tomcat
11 13 (1.23%) WebLogic
12 8 (0.76%) Oracle Workflow
13 7 (0.66%) Apache
13 7 (0.66%) CMS
13 7 (0.66%) SharePoint 2013
14 6 (0.57%) Oracle Application Server
14 6 (0.57%) Oracle HTTP Server
15 5 (0.47%) Exchange Server 2003
15 5 (0.47%) GlassFish
Applications
1 228 (21.59%) Microsoft Office
2 75 (7.10%) Microsoft Excel
3 38 (3.60%) Microsoft PowerPoint
4 12 (1.14%) Microsoft Project
5 10 (0.95%) MS Visio
6 4 (0.38%) Spreadsheet
7 3 (0.28%) Stata
8 2 (0.19%) Acrobat
8 2 (0.19%) Autodesk Flame
8 2 (0.19%) Maya
8 2 (0.19%) NUKE
Business Applications
1 18 (1.70%) Dynamics CRM
2 16 (1.52%) Oracle 11i
3 13 (1.23%) Oracle Applications
4 10 (0.95%) Global One
5 8 (0.76%) ION MarketView
6 7 (0.66%) Remedy ITSM
7 6 (0.57%) Demantra
7 6 (0.57%) Dynamics AX
7 6 (0.57%) Dynamics GP
7 6 (0.57%) SnowdropKCS
8 5 (0.47%) Minerva
8 5 (0.47%) Northgate Housing
9 4 (0.38%) Oracle EBS
9 4 (0.38%) Oracle EBS R12
9 4 (0.38%) SimCorp Dimension
10 3 (0.28%) HiPortfolio
10 3 (0.28%) Lorenzo
10 3 (0.28%) Oracle Financials
10 3 (0.28%) thinkFolio
10 3 (0.28%) Workday HCM
Cloud Services
1 53 (5.02%) Office 365
2 21 (1.99%) SaaS
3 17 (1.61%) IaaS
3 17 (1.61%) PaaS
4 11 (1.04%) Microsoft Azure
5 6 (0.57%) G Suite
6 5 (0.47%) GitHub
7 4 (0.38%) Google Play
8 3 (0.28%) Amazon AWS
8 3 (0.28%) OneDrive
9 2 (0.19%) Akamai
9 2 (0.19%) Dynamics 365
9 2 (0.19%) Mimecast
10 1 (0.095%) Yammer
Communications & Networking
1 63 (5.97%) TCP/IP
2 59 (5.59%) LAN
3 47 (4.45%) WAN
4 44 (4.17%) VPN
5 41 (3.88%) Firewall
6 33 (3.13%) Wireless
7 29 (2.75%) VoIP
8 28 (2.65%) DHCP
8 28 (2.65%) DNS
8 28 (2.65%) SAN
9 25 (2.37%) Internet
10 14 (1.33%) Skype
11 13 (1.23%) OSPF
12 11 (1.04%) BGP
13 9 (0.85%) Wi-Fi
14 8 (0.76%) iSCSI
14 8 (0.76%) VXLAN
15 7 (0.66%) Cisco ASA
15 7 (0.66%) Cisco IOS
15 7 (0.66%) Unified Communications
Database & Business Intelligence
1 114 (10.80%) SQL Server
2 54 (5.11%) Oracle Database
3 35 (3.31%) Relational Database
4 32 (3.03%) Oracle Database 10g
5 28 (2.65%) SQL Server Reporting Services
6 24 (2.27%) SQL Server 2005
7 22 (2.08%) SQL Server 2012
8 21 (1.99%) Oracle Reports
9 18 (1.70%) SQL Server Integration Services
10 17 (1.61%) Data Mart
11 14 (1.33%) BusinessObjects
11 14 (1.33%) Data Warehouse
12 13 (1.23%) SQL Server 2008
13 12 (1.14%) Crystal Reports
14 10 (0.95%) SQL Server Analysis Services
15 8 (0.76%) Oracle BI Publisher
16 7 (0.66%) Oracle9i Database
16 7 (0.66%) QlikView
17 6 (0.57%) Oracle Database 11g
18 5 (0.47%) SQL Server 2014
Development Applications
1 27 (2.56%) JIRA
2 11 (1.04%) Team Foundation Server
2 11 (1.04%) Visual Studio
3 10 (0.95%) Oracle Forms
4 7 (0.66%) Jenkins
4 7 (0.66%) TeamCity
5 6 (0.57%) Subversion
6 5 (0.47%) Ant
6 5 (0.47%) JDeveloper
7 3 (0.28%) Atlassian Bamboo
7 3 (0.28%) Git (software)
7 3 (0.28%) Sonatype Nexus
7 3 (0.28%) Toad
8 1 (0.095%) Bugzilla
8 1 (0.095%) Eclipse
8 1 (0.095%) MSI
8 1 (0.095%) SQL Server Management Studio (SSMS)
General
1 233 (22.06%) Finance
2 79 (7.48%) Banking
3 67 (6.34%) Front Office
4 39 (3.69%) Legal
5 36 (3.41%) Manufacturing
6 35 (3.31%) Retail
7 32 (3.03%) Back Office
8 23 (2.18%) Law
9 20 (1.89%) Advertising
10 19 (1.80%) Telecoms
11 17 (1.61%) Investment Banking
12 13 (1.23%) Publishing
13 9 (0.85%) Marketing
14 8 (0.76%) International Banking
15 7 (0.66%) Automotive
15 7 (0.66%) Financial Institution
15 7 (0.66%) French Language
15 7 (0.66%) Pharmaceutical
16 5 (0.47%) Billing
16 5 (0.47%) German Language
Libraries, Frameworks & Software Standards
1 28 (2.65%) .NET
2 24 (2.27%) XML
3 18 (1.70%) Web Services
4 17 (1.61%) Murex MxML
5 13 (1.23%) Middleware
6 10 (0.95%) .NET Framework
6 10 (0.95%) FIX Protocol
7 9 (0.85%) SAML
8 7 (0.66%) ASP.NET
8 7 (0.66%) HTML
8 7 (0.66%) XSLT
9 6 (0.57%) Software Packaging
10 5 (0.47%) J2EE
10 5 (0.47%) jQuery
10 5 (0.47%) XMPP
11 4 (0.38%) CSS
11 4 (0.38%) Java SE
11 4 (0.38%) JSP
11 4 (0.38%) Struts
11 4 (0.38%) XSL
Miscellaneous
1 84 (7.95%) Analytical Skills
2 47 (4.45%) Blackberry
3 41 (3.88%) Foreign Exchange (FX)
4 37 (3.50%) Fixed Income
5 33 (3.13%) Derivative
6 29 (2.75%) Data Centre
7 27 (2.56%) Management Information System
8 26 (2.46%) Equities
9 25 (2.37%) iPad
10 21 (1.99%) SWIFT
11 20 (1.89%) NHS
12 19 (1.80%) Smartphone
13 18 (1.70%) Interest Rate Derivative
14 17 (1.61%) Computer Science
14 17 (1.61%) iPhone
15 13 (1.23%) Market Risk
16 12 (1.14%) Video Conferencing
17 9 (0.85%) CMDB
17 9 (0.85%) Tandem
18 8 (0.76%) Client/Server
Operating Systems
1 498 (47.16%) Windows
2 194 (18.37%) Windows 7
3 126 (11.93%) Linux
4 123 (11.65%) Unix
5 103 (9.75%) Windows Server
6 66 (6.25%) Windows Server 2008
7 58 (5.49%) Windows 10
8 56 (5.30%) Windows XP
9 52 (4.92%) Windows Server 2012
10 45 (4.26%) Windows 8
11 35 (3.31%) Windows Server 2003
12 30 (2.84%) Android
13 23 (2.18%) AIX
14 20 (1.89%) Apple iOS
15 19 (1.80%) Mac OS X
16 17 (1.61%) Windows 2000
17 10 (0.95%) HPUX
18 9 (0.85%) Solaris
18 9 (0.85%) Windows Mobile
19 8 (0.76%) Red Hat Enterprise Linux
Processes & Methodologies
1 230 (21.78%) ITIL
2 70 (6.63%) Change Management
2 70 (6.63%) Service Management
3 60 (5.68%) Problem Management
4 59 (5.59%) Incident Management
5 47 (4.45%) Migration
6 44 (4.17%) Release Management
7 35 (3.31%) Asset Management
8 33 (3.13%) Business Intelligence
9 31 (2.94%) CRM
9 31 (2.94%) ITSM
10 29 (2.75%) ITIL V3
11 28 (2.65%) Change Control
12 25 (2.37%) Workflow
13 24 (2.27%) Business Continuity
13 24 (2.27%) Data Management
13 24 (2.27%) Investment Management
14 22 (2.08%) Agile Software Development
14 22 (2.08%) Business Analysis
14 22 (2.08%) PRINCE2
Programming Languages
1 255 (24.15%) SQL
2 65 (6.16%) PowerShell
3 41 (3.88%) Perl
4 38 (3.60%) PL/SQL
5 35 (3.31%) Java
6 34 (3.22%) C#
7 25 (2.37%) Python
8 20 (1.89%) JavaScript
8 20 (1.89%) VBScript
9 19 (1.80%) T-SQL
10 14 (1.33%) VBA
11 10 (0.95%) C++
11 10 (0.95%) R
12 8 (0.76%) Bash Shell
13 7 (0.66%) VB
14 6 (0.57%) C
15 5 (0.47%) Shell Script
16 4 (0.38%) PHP
17 3 (0.28%) MATLAB
17 3 (0.28%) VB.NET
Qualifications
1 61 (5.78%) Security Cleared
2 51 (4.83%) Microsoft Certification
3 43 (4.07%) ITIL Certification
4 42 (3.98%) Degree
5 33 (3.13%) SC Cleared
6 29 (2.75%) MCP
7 24 (2.27%) MCSE
8 22 (2.08%) CCNA
8 22 (2.08%) Cisco Certification
9 12 (1.14%) CCNP
10 11 (1.04%) BPSS Clearance
11 10 (0.95%) MCSA
12 9 (0.85%) A+ Certification
12 9 (0.85%) MOS
13 7 (0.66%) DV Cleared
14 6 (0.57%) MCDST
15 5 (0.47%) ECDL
15 5 (0.47%) ITIL Foundation Certificate
15 5 (0.47%) MCITP
15 5 (0.47%) MCTS
Quality Assurance & Compliance
1 93 (8.81%) SLA
2 32 (3.03%) PMO
3 11 (1.04%) Disclosure Scotland
4 7 (0.66%) ISO 9001
4 7 (0.66%) QA
4 7 (0.66%) SEPA
5 5 (0.47%) Data Quality
6 4 (0.38%) Dodd-Frank
7 3 (0.28%) ISO/IEC 27001
8 2 (0.19%) HL7
8 2 (0.19%) Sarbanes-Oxley
9 1 (0.095%) Cyber Essentials
9 1 (0.095%) GDPR
9 1 (0.095%) GxP
9 1 (0.095%) MiFID
9 1 (0.095%) P3O
System Software
1 261 (24.72%) Active Directory
2 50 (4.73%) VMware Infrastructure
3 26 (2.46%) Hyper-V
4 22 (2.08%) vSphere
5 21 (1.99%) Virtual Desktop
6 20 (1.89%) XenApp
7 14 (1.33%) XenDesktop
8 9 (0.85%) VMware ESXi
9 7 (0.66%) Microsoft App-V
10 6 (0.57%) Terminal Services
10 6 (0.57%) Virtual Machines
10 6 (0.57%) Virtual Servers
11 4 (0.38%) Firmware
11 4 (0.38%) Oracle RAC
12 3 (0.28%) ISA Server
12 3 (0.28%) Microsoft Virtual Server
12 3 (0.28%) VMware ESX
13 2 (0.19%) Forefront TMG
13 2 (0.19%) StorNext
13 2 (0.19%) XenServer
Systems Management
1 59 (5.59%) SCCM
2 16 (1.52%) WSUS
3 13 (1.23%) Control-M
4 12 (1.14%) SCOM
5 9 (0.85%) NetBackup
5 9 (0.85%) Norton AntiVirus
6 7 (0.66%) AirWatch
7 6 (0.57%) ITRS Geneos
7 6 (0.57%) Oracle Identity Management
7 6 (0.57%) Oracle Identity Manager
8 5 (0.47%) Dollar Universe
8 5 (0.47%) Microsoft Clustering
9 4 (0.38%) Backup Exec
9 4 (0.38%) EdgeSight
9 4 (0.38%) Symantec Enterprise Vault
9 4 (0.38%) Tivoli Storage Manager
10 3 (0.28%) Cisco Prime
10 3 (0.28%) Nagios
10 3 (0.28%) SCOrch
11 2 (0.19%) SCSM
Vendors
1 333 (31.53%) Microsoft
2 108 (10.23%) Citrix
3 107 (10.13%) Oracle
4 85 (8.05%) Cisco
5 82 (7.77%) VMware
6 36 (3.41%) Murex
7 30 (2.84%) Sybase
8 27 (2.56%) HP
9 26 (2.46%) SAP
10 25 (2.37%) Google
11 24 (2.27%) Remedy
12 21 (1.99%) Dell
13 19 (1.80%) Symantec
14 17 (1.61%) Lotus
15 16 (1.52%) Apple
16 14 (1.33%) IBM
16 14 (1.33%) LANDesk
16 14 (1.33%) ServiceNow
17 13 (1.23%) Northgate
18 11 (1.04%) Sun
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Rate: £500 - £550 per day
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Rate: £14 - £18 per hour
Posted: 15 hours ago
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Rate: circ £160 - £260 dependent on experience
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Posted: 3 days ago
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Posted: 2 days ago
Coventry, West Midlands (County)
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Rate: £100 - £160 per day
Posted: 3 days ago
Milton Keynes, Buckinghamshire
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Rate: £225 per day
Posted: 2 days ago
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Rate: From £200 to £400 per day
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Rate: £120 - £150 per day
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Spectrum IT Recruitment (South) Ltd
Rate: £90 - £100 per day
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Rate: Negotiable
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