Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £238, according to job vacancies posted in the 6 months leading up to 6 July 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
6 Jul 2026
Same period 2025 Same period 2024
Rank 361 238 320
Rank change year-on-year -123 +82 -69
Contract jobs requiring a Support Analyst 272 293 241
As % of all contract jobs in England 0.62% 1.10% 0.65%
As % of the Job Titles category 0.67% 1.20% 0.70%
Number of daily rates quoted 106 141 170
10th Percentile £166 £170 £155
25th Percentile £190 £250 £188
Median daily rate (50th Percentile) £238 £278 £230
Median % change year-on-year -14.57% +20.87% -24.59%
75th Percentile £400 £400 £400
90th Percentile £438 £525 £532
UK median daily rate £238 £278 £225
% change year-on-year -14.57% +23.56% -19.64%
Number of hourly rates quoted 63 63 22
10th Percentile £13.68 £18.10 £11.37
25th Percentile £17.11 £22.03 £18.42
Median hourly rate £18.00 £22.56 £21.25
Median % change year-on-year -20.21% +6.16% -5.11%
75th Percentile £23.00 £29.54 £23.75
90th Percentile £28.40 £33.75 £24.88
UK median hourly rate £18.57 £22.56 £21.00
% change year-on-year -17.69% +7.43% -6.23%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 40,797 24,455 34,589
% of contract IT jobs with a recognized job title 92.41% 92.13% 92.94%
Number of daily rates quoted 24,949 15,940 22,636
10th Percentile £325 £290 £300
25th Percentile £419 £404 £413
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £625 £630 £638
90th Percentile £735 £748 £750
UK median daily rate £520 £500 £525
% change year-on-year +4.00% -4.76% -2.33%
Number of hourly rates quoted 2,946 1,154 2,533
10th Percentile £16.00 £13.85 £12.88
25th Percentile £21.93 £17.98 £16.86
Median hourly rate £45.00 £28.00 £40.00
Median % change year-on-year +60.71% -30.00% -9.20%
75th Percentile £67.50 £57.12 £63.75
90th Percentile £80.00 £73.75 £74.53
UK median hourly rate £43.00 £26.45 £37.50
% change year-on-year +62.57% -29.47% -14.05%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 6 July 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 6 July 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 6 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -117 77 £288 -19.01% 39
South East -32 55 £190 -27.62% 34
North of England -78 49 £260 +23.81% 27
East of England +1 44 £350 +102.31% 15
North West -27 40 £260 +23.81% 19
Midlands -68 27 £288 +9.52% 18
East Midlands -6 18 £213 - 11
South West -44 18 £225 -19.06% 17
West Midlands -77 9 £288 +9.52% 7
Yorkshire -71 8 £348 +82.89% 5
North East - 1 - - 4
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 6 July 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 99 (36.40%) Windows
2 87 (31.99%) Microsoft
3 81 (29.78%) Problem-Solving
4 77 (28.31%) Microsoft 365
5 62 (22.79%) Customer Service
6 61 (22.43%) ITIL
7 51 (18.75%) Active Directory
8 36 (13.24%) Azure
9 35 (12.87%) Entra ID
10 31 (11.40%) SharePoint
11 29 (10.66%) Windows 10
12 28 (10.29%) Degree
13 27 (9.93%) SQL
14 26 (9.56%) Incident Management
14 26 (9.56%) Microsoft Office
15 25 (9.19%) ITSM
16 24 (8.82%) Migration
17 23 (8.46%) ServiceNow
18 21 (7.72%) Service Management
19 20 (7.35%) Microsoft Certification
19 20 (7.35%) Stakeholder Management
20 18 (6.62%) SaaS
20 18 (6.62%) Wi-Fi
21 17 (6.25%) Computer Science
21 17 (6.25%) Computer Science Degree
21 17 (6.25%) Microsoft Exchange
22 16 (5.88%) Data Migration
22 16 (5.88%) JIRA
23 15 (5.51%) Root Cause Analysis
23 15 (5.51%) Validation

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 31 (11.40%) SharePoint
2 17 (6.25%) Microsoft Exchange
3 6 (2.21%) CMS
4 3 (1.10%) Confluence
5 2 (0.74%) Apache
5 2 (0.74%) Oracle Self-Service HR
5 2 (0.74%) Oracle Workflow
5 2 (0.74%) SAS
6 1 (0.37%) CICS
6 1 (0.37%) WebSphere
Applications
1 26 (9.56%) Microsoft Office
2 14 (5.15%) Microsoft Excel
3 9 (3.31%) AutoCAD
4 8 (2.94%) Revit
5 4 (1.47%) Microsoft PowerPoint
6 3 (1.10%) Spreadsheet
7 2 (0.74%) MS Visio
Business Applications
1 2 (0.74%) Loan IQ
1 2 (0.74%) Oracle Assets
1 2 (0.74%) Oracle Cash Management
1 2 (0.74%) Oracle Payables
1 2 (0.74%) Oracle Procure-to-Pay
1 2 (0.74%) Oracle Receivables
1 2 (0.74%) Unit4 Business World
2 1 (0.37%) Demantra
2 1 (0.37%) Dynamics CRM
2 1 (0.37%) Remedy ITSM
2 1 (0.37%) Shopify
2 1 (0.37%) SunGard Martini
Cloud Services
1 77 (28.31%) Microsoft 365
2 36 (13.24%) Azure
3 35 (12.87%) Entra ID
4 18 (6.62%) SaaS
5 10 (3.68%) AWS
6 8 (2.94%) Power Platform
7 7 (2.57%) OneDrive
8 4 (1.47%) Dynamics 365
9 3 (1.10%) IaaS
9 3 (1.10%) Microsoft Copilot
9 3 (1.10%) Power Automate
10 2 (0.74%) Amazon CloudWatch
10 2 (0.74%) Amazon S3
10 2 (0.74%) AWS Lambda
10 2 (0.74%) Azure Sentinel
10 2 (0.74%) Datadog
10 2 (0.74%) Serverless
10 2 (0.74%) Snowflake
11 1 (0.37%) GitHub Copilot
11 1 (0.37%) PowerApps
Communications & Networking
1 18 (6.62%) Wi-Fi
2 10 (3.68%) VPN
3 8 (2.94%) DHCP
4 7 (2.57%) DNS
5 6 (2.21%) LAN
5 6 (2.21%) TCP/IP
6 4 (1.47%) Firewall
7 2 (0.74%) FTP
7 2 (0.74%) Internet
7 2 (0.74%) VLAN
7 2 (0.74%) WinSCP
8 1 (0.37%) Kerberos
8 1 (0.37%) RS-232
8 1 (0.37%) Skype
8 1 (0.37%) WAN
8 1 (0.37%) Wireless
8 1 (0.37%) X.400
Database & Business Intelligence
1 11 (4.04%) SQL Server
2 6 (2.21%) Power BI
3 3 (1.10%) Data Mart
4 2 (0.74%) Amazon Redshift
4 2 (0.74%) MySQL
4 2 (0.74%) Oracle BI Publisher
4 2 (0.74%) Power Query
4 2 (0.74%) PowerPivot
4 2 (0.74%) Relational Database
5 1 (0.37%) Data Warehouse
5 1 (0.37%) Db2
5 1 (0.37%) GIS
5 1 (0.37%) KDB
5 1 (0.37%) Oracle Database
5 1 (0.37%) Oracle Reports
5 1 (0.37%) Tableau
Development Applications
1 16 (5.88%) JIRA
2 2 (0.74%) Git
3 1 (0.37%) Subversion
3 1 (0.37%) Visual Studio
General
1 104 (38.24%) Social Skills
2 36 (13.24%) Analytical Skills
2 36 (13.24%) Finance
3 17 (6.25%) Public Sector
4 14 (5.15%) Telecoms
5 12 (4.41%) Law
5 12 (4.41%) Manufacturing
6 11 (4.04%) Banking
6 11 (4.04%) Retail
7 10 (3.68%) Organisational Skills
8 6 (2.21%) Inclusion and Diversity
9 5 (1.84%) Documentation Skills
10 4 (1.47%) Front Office
11 3 (1.10%) Financial Institution
11 3 (1.10%) Investment Banking
11 3 (1.10%) Military
12 2 (0.74%) Automotive
12 2 (0.74%) Back Office
12 2 (0.74%) General Ledger
12 2 (0.74%) Marketing
Libraries, Frameworks & Software Standards
1 8 (2.94%) .NET
2 3 (1.10%) ASP.NET
3 2 (0.74%) HTML
3 2 (0.74%) LAMP
3 2 (0.74%) Oracle Fusion
3 2 (0.74%) XML
4 1 (0.37%) FIX Protocol
4 1 (0.37%) HTML5
4 1 (0.37%) JSON
4 1 (0.37%) LDAP
4 1 (0.37%) Web Services
4 1 (0.37%) WebSphere MQ
Miscellaneous
1 37 (13.60%) Onboarding
2 12 (4.41%) Enterprise Software
3 9 (3.31%) FMCG
3 9 (3.31%) Self-Motivation
4 7 (2.57%) Video Conferencing
5 4 (1.47%) Driving Licence
5 4 (1.47%) Management Information System
6 3 (1.10%) Data Centre
6 3 (1.10%) Fixed Income
7 2 (0.74%) Credit Risk
7 2 (0.74%) Derivative
7 2 (0.74%) Foreign Exchange (FX)
7 2 (0.74%) Housing Association
7 2 (0.74%) Legacy Systems
7 2 (0.74%) OTC Derivatives
7 2 (0.74%) PMI
8 1 (0.37%) Distributed Computing
8 1 (0.37%) Hedge funds
8 1 (0.37%) Hybrid Cloud
8 1 (0.37%) PlayStation
Operating Systems
1 99 (36.40%) Windows
2 29 (10.66%) Windows 10
3 11 (4.04%) Windows Server
4 10 (3.68%) Android
4 10 (3.68%) Linux
5 6 (2.21%) Apple iOS
5 6 (2.21%) Windows 7
5 6 (2.21%) Windows Server 2003
5 6 (2.21%) Windows Server 2016
6 5 (1.84%) Mac OS
7 4 (1.47%) Windows Server 2019
8 3 (1.10%) Unix
9 1 (0.37%) AIX
9 1 (0.37%) zOS
Processes & Methodologies
1 81 (29.78%) Problem-Solving
2 62 (22.79%) Customer Service
3 61 (22.43%) ITIL
4 26 (9.56%) Incident Management
5 25 (9.19%) ITSM
6 24 (8.82%) Migration
7 21 (7.72%) Service Management
8 20 (7.35%) Stakeholder Management
9 17 (6.25%) Computer Science
10 16 (5.88%) Data Migration
11 15 (5.51%) Root Cause Analysis
11 15 (5.51%) Validation
12 14 (5.15%) CRM
13 13 (4.78%) Digital Transformation Programme
13 13 (4.78%) Inventory Management
14 12 (4.41%) Knowledge Management
14 12 (4.41%) Service Delivery
15 11 (4.04%) Data Analysis
16 10 (3.68%) Continuous Improvement
16 10 (3.68%) Decision-Making
Programming Languages
1 27 (9.93%) SQL
2 10 (3.68%) Java
3 8 (2.94%) PowerShell
4 7 (2.57%) Shell Script
5 5 (1.84%) PL/SQL
5 5 (1.84%) Python
6 4 (1.47%) C#
7 3 (1.10%) Groovy
8 2 (0.74%) C++
8 2 (0.74%) Perl
8 2 (0.74%) PHP
8 2 (0.74%) T-SQL
8 2 (0.74%) VBScript
9 1 (0.37%) Bash
9 1 (0.37%) C
9 1 (0.37%) COBOL
9 1 (0.37%) JavaScript
9 1 (0.37%) JCL
Qualifications
1 28 (10.29%) Degree
2 20 (7.35%) Microsoft Certification
3 17 (6.25%) Computer Science Degree
4 14 (5.15%) Security Cleared
5 12 (4.41%) SC Cleared
6 10 (3.68%) A+ Certification
6 10 (3.68%) Network+ Certification
7 5 (1.84%) MCSE
7 5 (1.84%) Microsoft Certified Professional
8 2 (0.74%) DBS Check
8 2 (0.74%) PMI Certification
9 1 (0.37%) BPSS Clearance
9 1 (0.37%) MCSA
Quality Assurance & Compliance
1 8 (2.94%) SLA
2 4 (1.47%) PMO
3 2 (0.74%) GDPR
4 1 (0.37%) Actionable Recommendations
4 1 (0.37%) Cyber Essentials
4 1 (0.37%) GRC
4 1 (0.37%) PCI DSS
4 1 (0.37%) QA
System Software
1 51 (18.75%) Active Directory
2 3 (1.10%) Virtual Desktop
2 3 (1.10%) VMware Infrastructure
3 1 (0.37%) BitLocker
3 1 (0.37%) Firmware
3 1 (0.37%) Hyper-V
Systems Management
1 13 (4.78%) Microsoft Intune
2 2 (0.74%) Grafana
2 2 (0.74%) Jamf Pro
3 1 (0.37%) AirWatch
3 1 (0.37%) Control-M
3 1 (0.37%) Dell DRAC
3 1 (0.37%) ITRS Geneos
3 1 (0.37%) SCCM
3 1 (0.37%) vCenter Server
Vendors
1 87 (31.99%) Microsoft
2 23 (8.46%) ServiceNow
3 12 (4.41%) Meraki
3 12 (4.41%) Oracle
3 12 (4.41%) Salesforce
4 11 (4.04%) Avaya
4 11 (4.04%) Mitel
5 8 (2.94%) Adobe
5 8 (2.94%) Autodesk
5 8 (2.94%) Conga
5 8 (2.94%) DocuSign
5 8 (2.94%) MuleSoft
6 7 (2.57%) Bloomberg
7 6 (2.21%) Murex
7 6 (2.21%) Splunk
8 5 (1.84%) SAP
9 4 (1.47%) Apple
9 4 (1.47%) Bomgar
9 4 (1.47%) Citrix
9 4 (1.47%) VMware