Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £238, according to job vacancies posted in the 6 months leading up to 3 August 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
3 Aug 2026
Same period 2025 Same period 2024
Rank 374 210 340
Rank change year-on-year -164 +130 -85
Contract jobs requiring a Support Analyst 267 344 190
As % of all contract jobs in England 0.59% 1.24% 0.57%
As % of the Job Titles category 0.64% 1.35% 0.61%
Number of daily rates quoted 106 164 138
10th Percentile £170 £167 £149
25th Percentile £194 £205 £183
Median daily rate (50th Percentile) £238 £278 £244
Median % change year-on-year -14.57% +14.05% -24.42%
75th Percentile £400 £400 £438
90th Percentile £438 £522 £579
UK median daily rate £245 £279 £225
% change year-on-year -12.19% +24.00% -25.62%
Number of hourly rates quoted 57 72 13
10th Percentile £15.93 £17.48 £10.95
25th Percentile £17.11 £22.02 £15.17
Median hourly rate £17.73 £22.78 £21.00
Median % change year-on-year -22.19% +8.48% -5.79%
75th Percentile £23.00 £27.41 £21.50
90th Percentile £88.75 £33.68 £25.24
UK median hourly rate £17.73 £23.00 £18.38
% change year-on-year -22.93% +25.17% -17.56%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 41,992 25,466 30,987
% of contract IT jobs with a recognized job title 92.58% 91.68% 92.91%
Number of daily rates quoted 25,508 16,522 20,500
10th Percentile £328 £286 £300
25th Percentile £425 £402 £413
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £626 £625 £638
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.33%
Number of hourly rates quoted 3,104 1,311 1,827
10th Percentile £15.93 £13.65 £14.16
25th Percentile £22.00 £17.79 £21.25
Median hourly rate £45.00 £26.00 £45.00
Median % change year-on-year +73.08% -42.22% +4.65%
75th Percentile £68.00 £55.13 £65.00
90th Percentile £80.00 £75.00 £75.00
UK median hourly rate £42.50 £25.15 £43.00
% change year-on-year +68.99% -41.51% +0.58%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 3 August 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 3 August 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 3 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -116 90 £281 -21.88% 24
South East -59 52 £190 -27.62% 31
North of England -85 44 £295 +47.50% 27
North West -43 36 £295 +40.48% 15
East of England -6 33 £350 +104.68% 14
Midlands -56 26 £213 -1.73% 16
South West -57 20 £225 -19.06% 9
East Midlands -4 18 £181 +29.46% 8
Yorkshire -69 8 £348 +82.89% 9
West Midlands -80 8 £288 +9.52% 8
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 3 August 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 94 (35.21%) Windows
2 89 (33.33%) Microsoft
3 83 (31.09%) Microsoft 365
4 81 (30.34%) Problem-Solving
5 68 (25.47%) ITIL
6 65 (24.34%) Customer Service
7 55 (20.60%) Active Directory
8 44 (16.48%) Entra ID
9 39 (14.61%) Azure
10 37 (13.86%) SharePoint
11 32 (11.99%) ITSM
12 29 (10.86%) Degree
12 29 (10.86%) Windows 10
13 27 (10.11%) ServiceNow
13 27 (10.11%) SQL
14 25 (9.36%) Microsoft Office
15 24 (8.99%) Incident Management
15 24 (8.99%) Migration
16 23 (8.61%) Microsoft Intune
16 23 (8.61%) Service Management
17 20 (7.49%) Stakeholder Management
18 19 (7.12%) Microsoft Exchange
18 19 (7.12%) Wi-Fi
19 18 (6.74%) Microsoft Certification
19 18 (6.74%) Root Cause Analysis
19 18 (6.74%) SaaS
20 17 (6.37%) JIRA
20 17 (6.37%) Service Delivery
20 17 (6.37%) VPN
21 16 (5.99%) Computer Science

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 37 (13.86%) SharePoint
2 19 (7.12%) Microsoft Exchange
3 6 (2.25%) CMS
4 4 (1.50%) Confluence
5 2 (0.75%) Apache
5 2 (0.75%) SAS
6 1 (0.37%) CICS
6 1 (0.37%) Oracle Self-Service HR
6 1 (0.37%) Oracle Workflow
6 1 (0.37%) WebSphere
Applications
1 25 (9.36%) Microsoft Office
2 15 (5.62%) Microsoft Excel
3 8 (3.00%) AutoCAD
3 8 (3.00%) Revit
4 6 (2.25%) Microsoft PowerPoint
5 3 (1.12%) Spreadsheet
6 2 (0.75%) MS Visio
Business Applications
1 3 (1.12%) HFM
2 2 (0.75%) Loan IQ
2 2 (0.75%) Remedy ITSM
2 2 (0.75%) Unit4 Business World
3 1 (0.37%) Demantra
3 1 (0.37%) Dynamics CRM
3 1 (0.37%) Fidessa
3 1 (0.37%) Oracle Assets
3 1 (0.37%) Oracle Cash Management
3 1 (0.37%) Oracle Payables
3 1 (0.37%) Oracle Procure-to-Pay
3 1 (0.37%) Oracle Receivables
3 1 (0.37%) Shopify
3 1 (0.37%) SunGard Martini
Cloud Services
1 83 (31.09%) Microsoft 365
2 44 (16.48%) Entra ID
3 39 (14.61%) Azure
4 18 (6.74%) SaaS
5 13 (4.87%) OneDrive
6 10 (3.75%) AWS
7 6 (2.25%) Power Platform
8 4 (1.50%) Microsoft Copilot
9 3 (1.12%) Datadog
9 3 (1.12%) Dynamics 365
9 3 (1.12%) IaaS
10 2 (0.75%) Amazon CloudWatch
10 2 (0.75%) Amazon S3
10 2 (0.75%) AWS Lambda
10 2 (0.75%) Azure Sentinel
10 2 (0.75%) Power Automate
10 2 (0.75%) Serverless
10 2 (0.75%) Snowflake
11 1 (0.37%) ChatGPT
11 1 (0.37%) GitHub Copilot
Communications & Networking
1 19 (7.12%) Wi-Fi
2 17 (6.37%) VPN
3 12 (4.49%) DHCP
3 12 (4.49%) DNS
4 10 (3.75%) TCP/IP
5 7 (2.62%) LAN
6 5 (1.87%) Firewall
7 4 (1.50%) Wireless
8 3 (1.12%) PSTN
8 3 (1.12%) WinSCP
9 2 (0.75%) FTP
9 2 (0.75%) Internet
10 1 (0.37%) FIX Connectivity
10 1 (0.37%) IP Telephony
10 1 (0.37%) Kerberos
10 1 (0.37%) Network Security
10 1 (0.37%) Skype
10 1 (0.37%) VoIP
10 1 (0.37%) WAN
Database & Business Intelligence
1 10 (3.75%) SQL Server
2 5 (1.87%) Power BI
3 3 (1.12%) Data Mart
3 3 (1.12%) Relational Database
4 2 (0.75%) Amazon Redshift
4 2 (0.75%) MySQL
4 2 (0.75%) Power Query
4 2 (0.75%) PowerPivot
5 1 (0.37%) Db2
5 1 (0.37%) GIS
5 1 (0.37%) KDB
5 1 (0.37%) Oracle BI Publisher
Development Applications
1 17 (6.37%) JIRA
2 3 (1.12%) Git
3 1 (0.37%) Subversion
3 1 (0.37%) Visual Studio
General
1 110 (41.20%) Social Skills
2 42 (15.73%) Finance
3 33 (12.36%) Analytical Skills
4 14 (5.24%) Law
4 14 (5.24%) Telecoms
5 12 (4.49%) Banking
5 12 (4.49%) Manufacturing
5 12 (4.49%) Organisational Skills
6 10 (3.75%) Retail
7 7 (2.62%) Public Sector
8 6 (2.25%) Documentation Skills
8 6 (2.25%) Inclusion and Diversity
9 5 (1.87%) Front Office
10 4 (1.50%) Investment Banking
11 3 (1.12%) Financial Institution
11 3 (1.12%) Legal
12 2 (0.75%) Automotive
12 2 (0.75%) Back Office
12 2 (0.75%) Military
13 1 (0.37%) General Ledger
Libraries, Frameworks & Software Standards
1 8 (3.00%) .NET
2 4 (1.50%) Oracle Fusion
3 3 (1.12%) ASP.NET
4 2 (0.75%) FIX Protocol
4 2 (0.75%) HTML
4 2 (0.75%) LAMP
5 1 (0.37%) HTML5
5 1 (0.37%) JSON
5 1 (0.37%) LDAP
5 1 (0.37%) Software Packaging
5 1 (0.37%) Web Services
5 1 (0.37%) WebSphere MQ
5 1 (0.37%) XML
Miscellaneous
1 38 (14.23%) Onboarding
2 14 (5.24%) Video Conferencing
3 12 (4.49%) Enterprise Software
4 9 (3.37%) FMCG
5 6 (2.25%) Self-Motivation
6 5 (1.87%) Driving Licence
7 4 (1.50%) iPhone
7 4 (1.50%) Management Information System
8 3 (1.12%) Data Centre
8 3 (1.12%) Fixed Income
9 2 (0.75%) Credit Risk
9 2 (0.75%) Derivative
9 2 (0.75%) Foreign Exchange (FX)
9 2 (0.75%) Housing Association
9 2 (0.75%) Legacy Systems
9 2 (0.75%) OTC Derivatives
9 2 (0.75%) PMI
10 1 (0.37%) Data Protection Act
10 1 (0.37%) Mainframe
10 1 (0.37%) Smartphone
Operating Systems
1 94 (35.21%) Windows
2 29 (10.86%) Windows 10
3 10 (3.75%) Android
4 9 (3.37%) Linux
4 9 (3.37%) Mac OS
5 8 (3.00%) Windows Server
6 6 (2.25%) Apple iOS
7 4 (1.50%) Unix
8 3 (1.12%) Windows Server 2019
9 1 (0.37%) Windows 7
9 1 (0.37%) Windows Server 2003
9 1 (0.37%) Windows Server 2016
9 1 (0.37%) zOS
Processes & Methodologies
1 81 (30.34%) Problem-Solving
2 68 (25.47%) ITIL
3 65 (24.34%) Customer Service
4 32 (11.99%) ITSM
5 24 (8.99%) Incident Management
5 24 (8.99%) Migration
6 23 (8.61%) Service Management
7 20 (7.49%) Stakeholder Management
8 18 (6.74%) Root Cause Analysis
9 17 (6.37%) Service Delivery
10 16 (5.99%) Computer Science
10 16 (5.99%) Data Migration
11 14 (5.24%) CRM
11 14 (5.24%) Digital Transformation Programme
11 14 (5.24%) Validation
12 11 (4.12%) Data Analysis
13 10 (3.75%) Change Management
13 10 (3.75%) Inventory Management
13 10 (3.75%) Knowledge Management
13 10 (3.75%) Problem Management
Programming Languages
1 27 (10.11%) SQL
2 10 (3.75%) Java
3 9 (3.37%) PowerShell
4 6 (2.25%) Shell Script
5 5 (1.87%) Python
6 4 (1.50%) C#
7 3 (1.12%) Groovy
7 3 (1.12%) PL/SQL
7 3 (1.12%) VBScript
8 2 (0.75%) C++
8 2 (0.75%) Perl
8 2 (0.75%) PHP
9 1 (0.37%) C
9 1 (0.37%) COBOL
9 1 (0.37%) JavaScript
9 1 (0.37%) JCL
9 1 (0.37%) T-SQL
Qualifications
1 29 (10.86%) Degree
2 18 (6.74%) Microsoft Certification
3 16 (5.99%) Computer Science Degree
4 14 (5.24%) SC Cleared
4 14 (5.24%) Security Cleared
5 10 (3.75%) A+ Certification
5 10 (3.75%) Network+ Certification
6 2 (0.75%) DBS Check
6 2 (0.75%) PMI Certification
7 1 (0.37%) BPSS Clearance
7 1 (0.37%) MCSA
7 1 (0.37%) MCSE
7 1 (0.37%) Microsoft Certified Professional
Quality Assurance & Compliance
1 10 (3.75%) SLA
2 5 (1.87%) PMO
3 1 (0.37%) P3O
3 1 (0.37%) QA
System Software
1 55 (20.60%) Active Directory
2 4 (1.50%) Virtual Desktop
3 2 (0.75%) VMware Infrastructure
4 1 (0.37%) BitLocker
4 1 (0.37%) Firmware
Systems Management
1 23 (8.61%) Microsoft Intune
2 4 (1.50%) SCCM
3 3 (1.12%) Jamf Pro
4 2 (0.75%) Grafana
5 1 (0.37%) AirWatch
5 1 (0.37%) Dell DRAC
5 1 (0.37%) Single Sign-On
5 1 (0.37%) vCenter Server
Vendors
1 89 (33.33%) Microsoft
2 27 (10.11%) ServiceNow
3 15 (5.62%) Meraki
4 12 (4.49%) Avaya
4 12 (4.49%) Mitel
4 12 (4.49%) Oracle
5 11 (4.12%) Adobe
6 10 (3.75%) Salesforce
7 8 (3.00%) Autodesk
7 8 (3.00%) Conga
7 8 (3.00%) DocuSign
7 8 (3.00%) MuleSoft
8 7 (2.62%) Bloomberg
9 6 (2.25%) Murex
9 6 (2.25%) SAP
10 5 (1.87%) Bomgar
10 5 (1.87%) Splunk
11 4 (1.50%) Cisco
11 4 (1.50%) HP
11 4 (1.50%) Moogsoft