Support Analyst Contract Job Trends in England

Support Analyst
UK > England

The median Support Analyst daily rate in England is £260, according to job vacancies posted in the 6 months leading up to 31 August 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
31 Aug 2026
Same period 2025 Same period 2024
Rank 365 203 350
Rank change year-on-year -162 +147 -96
Contract jobs requiring a Support Analyst 275 368 193
As % of all contract jobs in England 0.60% 1.33% 0.58%
As % of the Job Titles category 0.65% 1.45% 0.63%
Number of daily rates quoted 115 168 129
10th Percentile £168 £171 £145
25th Percentile £194 £223 £190
Median daily rate (50th Percentile) £260 £300 £250
Median % change year-on-year -13.33% +20.00% -28.57%
75th Percentile £375 £425 £438
90th Percentile £438 £518 £503
UK median daily rate £250 £300 £225
% change year-on-year -16.67% +33.33% -26.23%
Number of hourly rates quoted 57 80 12
10th Percentile £15.68 £17.48 £11.37
25th Percentile £17.11 £21.81 £19.17
Median hourly rate £17.73 £23.00 £21.00
Median % change year-on-year -22.93% +9.52% -1.45%
75th Percentile £23.00 £31.00 £24.06
90th Percentile £89.50 £33.75 £25.27
UK median hourly rate £17.73 £23.00 £21.00
% change year-on-year -22.93% +9.52% -1.45%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 42,287 25,412 30,763
% of contract IT jobs with a recognized job title 92.42% 91.57% 93.10%
Number of daily rates quoted 25,391 16,412 19,714
10th Percentile £325 £281 £303
25th Percentile £425 £400 £413
Median daily rate (50th Percentile) £525 £508 £525
Median % change year-on-year +3.45% -3.33% -4.55%
75th Percentile £634 £625 £638
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -1.69%
Number of hourly rates quoted 3,267 1,364 1,626
10th Percentile £15.13 £13.71 £14.16
25th Percentile £21.25 £17.33 £21.00
Median hourly rate £42.50 £25.15 £45.00
Median % change year-on-year +68.99% -44.11% +4.65%
75th Percentile £68.00 £55.00 £66.94
90th Percentile £80.00 £72.50 £75.00
UK median hourly rate £42.00 £25.15 £43.00
% change year-on-year +67.00% -41.51% +1.96%

Support Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Support Analyst' in the job title relative to all contract IT jobs advertised in England.

Support Analyst job vacancy trend in England

Support Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Support Analyst job vacancies in England.

Contractor daily rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Analyst in England over the 6 months to 31 August 2026.

Daily rate histogram for Support Analyst in England

Support Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Support Analyst job vacancies in England.

Contractor hourly rate distribution trend for Support Analyst job vacancies in England

Support Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Analyst in England over the 6 months to 31 August 2026.

Hourly rate histogram for Support Analyst in England

Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the England region over the 6 months to 31 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -122 101 £310 -18.42% 29
South East -65 50 £190 -27.62% 38
North of England -84 47 £300 +42.86% 27
North West -42 41 £300 +42.86% 15
East of England -10 28 £350 +104.68% 14
Midlands -57 28 £231 -11.90% 12
South West -61 20 £225 -19.06% 9
East Midlands -8 16 £150 +7.14% 7
West Midlands -57 12 £288 +9.52% 5
Yorkshire -64 6 £313 +64.47% 8
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 31 August 2026, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Support Analyst in the job title.

1 98 (35.64%) Microsoft
2 95 (34.55%) Windows
3 87 (31.64%) Microsoft 365
4 86 (31.27%) Problem-Solving
5 72 (26.18%) ITIL
6 69 (25.09%) Customer Service
7 58 (21.09%) Active Directory
8 46 (16.73%) Entra ID
9 43 (15.64%) ITSM
10 42 (15.27%) Azure
11 38 (13.82%) SharePoint
12 37 (13.45%) Windows 10
13 35 (12.73%) Degree
14 33 (12.00%) ServiceNow
15 28 (10.18%) Microsoft Intune
16 27 (9.82%) Microsoft Office
17 26 (9.45%) Incident Management
17 26 (9.45%) Service Management
18 25 (9.09%) Migration
18 25 (9.09%) SQL
19 23 (8.36%) SaaS
20 22 (8.00%) Microsoft Certification
20 22 (8.00%) Microsoft Exchange
20 22 (8.00%) VPN
21 19 (6.91%) Computer Science
21 19 (6.91%) Computer Science Degree
21 19 (6.91%) JIRA
21 19 (6.91%) OneDrive
22 17 (6.18%) CRM
22 17 (6.18%) DHCP

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 38 (13.82%) SharePoint
2 22 (8.00%) Microsoft Exchange
3 5 (1.82%) CMS
4 4 (1.45%) Confluence
5 2 (0.73%) SAS
6 1 (0.36%) Apache
6 1 (0.36%) CICS
6 1 (0.36%) WebSphere
Applications
1 27 (9.82%) Microsoft Office
2 17 (6.18%) Microsoft Excel
3 8 (2.91%) AutoCAD
3 8 (2.91%) Revit
4 7 (2.55%) Microsoft PowerPoint
5 3 (1.09%) MS Visio
6 1 (0.36%) Microsoft Project
Business Applications
1 3 (1.09%) HFM
2 2 (0.73%) Remedy ITSM
2 2 (0.73%) Unit4 Business World
3 1 (0.36%) Dynamics CRM
3 1 (0.36%) Dynamics NAV
3 1 (0.36%) Fidessa
3 1 (0.36%) Primavera
3 1 (0.36%) SAP MM
3 1 (0.36%) Shopify
3 1 (0.36%) SunGard Martini
Cloud Services
1 87 (31.64%) Microsoft 365
2 46 (16.73%) Entra ID
3 42 (15.27%) Azure
4 23 (8.36%) SaaS
5 19 (6.91%) OneDrive
6 10 (3.64%) AWS
6 10 (3.64%) Power Platform
7 7 (2.55%) Microsoft Copilot
8 5 (1.82%) Power Automate
9 3 (1.09%) Datadog
9 3 (1.09%) Dynamics 365
9 3 (1.09%) IaaS
9 3 (1.09%) PowerApps
10 2 (0.73%) Amazon CloudWatch
10 2 (0.73%) Amazon S3
10 2 (0.73%) AWS Lambda
10 2 (0.73%) Azure Sentinel
10 2 (0.73%) Google Workspace
10 2 (0.73%) Serverless
10 2 (0.73%) Snowflake
Communications & Networking
1 22 (8.00%) VPN
2 17 (6.18%) DHCP
2 17 (6.18%) DNS
2 17 (6.18%) Wi-Fi
3 15 (5.45%) TCP/IP
4 11 (4.00%) PSTN
5 8 (2.91%) LAN
6 7 (2.55%) Wireless
7 5 (1.82%) IP Telephony
7 5 (1.82%) VoIP
8 4 (1.45%) Firewall
9 3 (1.09%) Network Security
9 3 (1.09%) WinSCP
10 2 (0.73%) Internet
10 2 (0.73%) WAN
11 1 (0.36%) FIX Connectivity
11 1 (0.36%) FTP
11 1 (0.36%) Kerberos
11 1 (0.36%) Skype
11 1 (0.36%) VLAN
Database & Business Intelligence
1 11 (4.00%) SQL Server
2 6 (2.18%) Power BI
3 3 (1.09%) Power Query
3 3 (1.09%) Relational Database
4 2 (0.73%) Amazon Redshift
4 2 (0.73%) PowerPivot
5 1 (0.36%) Data Mart
5 1 (0.36%) Db2
5 1 (0.36%) GIS
5 1 (0.36%) KDB
5 1 (0.36%) MySQL
5 1 (0.36%) Oracle Database
Development Applications
1 19 (6.91%) JIRA
2 3 (1.09%) Git
3 1 (0.36%) Subversion
3 1 (0.36%) Visual Studio
General
1 115 (41.82%) Social Skills
2 48 (17.45%) Finance
3 31 (11.27%) Analytical Skills
4 19 (6.91%) Telecoms
5 15 (5.45%) Manufacturing
6 14 (5.09%) Law
7 12 (4.36%) Organisational Skills
8 10 (3.64%) Retail
9 9 (3.27%) Banking
10 7 (2.55%) Documentation Skills
10 7 (2.55%) Inclusion and Diversity
11 6 (2.18%) Front Office
12 3 (1.09%) Investment Banking
12 3 (1.09%) Legal
13 2 (0.73%) Automotive
13 2 (0.73%) Back Office
13 2 (0.73%) Financial Institution
13 2 (0.73%) Public Sector
14 1 (0.36%) Games
14 1 (0.36%) Military
Libraries, Frameworks & Software Standards
1 8 (2.91%) .NET
2 3 (1.09%) ASP.NET
2 3 (1.09%) Oracle Fusion
2 3 (1.09%) Software Packaging
3 2 (0.73%) FIX Protocol
3 2 (0.73%) HTML
4 1 (0.36%) HTML5
4 1 (0.36%) JSON
4 1 (0.36%) LAMP
4 1 (0.36%) LDAP
4 1 (0.36%) Web Services
4 1 (0.36%) WebSphere MQ
Miscellaneous
1 36 (13.09%) Onboarding
2 17 (6.18%) Video Conferencing
3 12 (4.36%) Enterprise Software
4 11 (4.00%) Driving Licence
5 10 (3.64%) Management Information System
6 9 (3.27%) FMCG
7 4 (1.45%) iPhone
7 4 (1.45%) Self-Motivation
8 3 (1.09%) Low-Code
9 2 (0.73%) Credit Risk
9 2 (0.73%) Housing Association
9 2 (0.73%) Legacy Systems
9 2 (0.73%) PMI
10 1 (0.36%) CCTV
10 1 (0.36%) Data Protection Act
10 1 (0.36%) Equities
10 1 (0.36%) Fixed Income
10 1 (0.36%) Grid Computing
10 1 (0.36%) Mainframe
10 1 (0.36%) Smartphone
Operating Systems
1 95 (34.55%) Windows
2 37 (13.45%) Windows 10
3 10 (3.64%) Android
3 10 (3.64%) Mac OS
4 9 (3.27%) Windows Server
5 8 (2.91%) Linux
6 6 (2.18%) Apple iOS
7 4 (1.45%) Unix
8 3 (1.09%) Windows Server 2019
9 1 (0.36%) zOS
Processes & Methodologies
1 86 (31.27%) Problem-Solving
2 72 (26.18%) ITIL
3 69 (25.09%) Customer Service
4 43 (15.64%) ITSM
5 26 (9.45%) Incident Management
5 26 (9.45%) Service Management
6 25 (9.09%) Migration
7 19 (6.91%) Computer Science
8 17 (6.18%) CRM
8 17 (6.18%) Root Cause Analysis
8 17 (6.18%) Stakeholder Management
9 16 (5.82%) Data Migration
9 16 (5.82%) Service Delivery
9 16 (5.82%) Validation
10 14 (5.09%) Knowledge Management
11 11 (4.00%) Continuous Improvement
11 11 (4.00%) Inventory Management
12 10 (3.64%) Digital Transformation Programme
12 10 (3.64%) Problem Management
13 9 (3.27%) Logistics
Programming Languages
1 25 (9.09%) SQL
2 12 (4.36%) PowerShell
3 8 (2.91%) Python
4 5 (1.82%) Java
4 5 (1.82%) VBScript
5 4 (1.45%) C#
5 4 (1.45%) Shell Script
6 2 (0.73%) C++
6 2 (0.73%) PL/SQL
7 1 (0.36%) C
7 1 (0.36%) COBOL
7 1 (0.36%) Groovy
7 1 (0.36%) JavaScript
7 1 (0.36%) JCL
7 1 (0.36%) Perl
7 1 (0.36%) PHP
7 1 (0.36%) T-SQL
Qualifications
1 35 (12.73%) Degree
2 22 (8.00%) Microsoft Certification
3 19 (6.91%) Computer Science Degree
4 14 (5.09%) A+ Certification
4 14 (5.09%) Network+ Certification
5 13 (4.73%) SC Cleared
5 13 (4.73%) Security Cleared
6 2 (0.73%) DBS Check
6 2 (0.73%) PMI Certification
7 1 (0.36%) ITIL Foundation Certificate
7 1 (0.36%) MCSA
Quality Assurance & Compliance
1 11 (4.00%) SLA
2 6 (2.18%) PMO
3 3 (1.09%) Data Quality
4 1 (0.36%) P3O
4 1 (0.36%) QA
System Software
1 58 (21.09%) Active Directory
2 6 (2.18%) Virtual Desktop
3 2 (0.73%) VMware Infrastructure
4 1 (0.36%) BitLocker
4 1 (0.36%) Firmware
Systems Management
1 28 (10.18%) Microsoft Intune
2 10 (3.64%) SCCM
3 2 (0.73%) Grafana
3 2 (0.73%) Jamf Pro
4 1 (0.36%) AirWatch
4 1 (0.36%) Dell DRAC
4 1 (0.36%) MobiControl
4 1 (0.36%) Single Sign-On
4 1 (0.36%) vCenter Server
Vendors
1 98 (35.64%) Microsoft
2 33 (12.00%) ServiceNow
3 13 (4.73%) Meraki
4 11 (4.00%) Adobe
5 10 (3.64%) Oracle
5 10 (3.64%) Salesforce
6 8 (2.91%) Autodesk
6 8 (2.91%) Avaya
6 8 (2.91%) Conga
6 8 (2.91%) DocuSign
6 8 (2.91%) Mitel
6 8 (2.91%) MuleSoft
7 7 (2.55%) Cisco
7 7 (2.55%) SAP
8 6 (2.18%) Dell
8 6 (2.18%) HP
9 5 (1.82%) Apple
9 5 (1.82%) Bloomberg
9 5 (1.82%) Bomgar
9 5 (1.82%) Splunk