Chat Support Contracts in the North of England

Chat Support
England > North of England

The table below provides summary statistics for contract job vacancies advertised in the North of England requiring Chat Support skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Chat Support over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 161 - 218
Rank change year-on-year - - +15
Contract jobs citing Chat Support 5 0 2
As % of all contract jobs advertised in the North of England 0.15% - 0.034%
As % of the Processes & Methodologies category 0.17% - 0.038%
Number of daily rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £106
Median daily rate (50th Percentile) - - £113
Median % change year-on-year - - -40.79%
75th Percentile - - £119
90th Percentile - - -
England median daily rate £440 £268 £375
% change year-on-year +64.49% -28.67% +120.59%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £16.19
Median hourly rate - - £16.37
75th Percentile - - £16.56
90th Percentile - - -
England median hourly rate - - £16.37

All Process and Methodology Skills
North of England

Chat Support falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the North of England.

Contract vacancies with a requirement for process or methodology skills 2,966 4,089 5,288
As % of all contract IT jobs advertised in the North of England 90.02% 85.76% 90.72%
Number of daily rates quoted 1,908 2,506 3,674
10th Percentile £263 £300 £302
25th Percentile £378 £400 £413
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +5.26%
75th Percentile £563 £588 £600
90th Percentile £650 £675 £688
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 154 355 207
10th Percentile £13.83 £11.03 £10.63
25th Percentile £18.20 £12.45 £15.25
Median hourly rate £28.75 £17.50 £27.70
Median % change year-on-year +64.29% -36.82% +49.73%
75th Percentile £55.76 £44.41 £45.05
90th Percentile £82.56 £53.90 £65.00
England median hourly rate £29.07 £36.00 £37.50
% change year-on-year -19.25% -4.00% +53.06%

Chat Support
Job Vacancy Trend in the North of England

Job postings citing Chat Support as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Chat Support in the North of England

Chat Support
Contractor Daily Rate Trend in the North of England

3-month moving average daily rate quoted in jobs citing Chat Support in the North of England.

Daily rate trend for Chat Support in the North of England

Chat Support
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Chat Support within the North of England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North West - 4 - - 2
Yorkshire - 1 - -
Chat Support
England

Chat Support
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (80.00%) SharePoint
Applications
1 4 (80.00%) Microsoft Office
Business Applications
1 4 (80.00%) Remedy ITSM
Cloud Services
1 4 (80.00%) Microsoft 365
Communications & Networking
1 4 (80.00%) Skype
1 4 (80.00%) VPN
General
1 4 (80.00%) Banking
1 4 (80.00%) Social Skills
2 3 (60.00%) Investment Banking
2 3 (60.00%) Organisational Skills
Job Titles
1 3 (60.00%) Service Desk Engineer
2 2 (40.00%) Analyst
2 2 (40.00%) Service Analyst
2 2 (40.00%) Service Desk Analyst
Operating Systems
1 4 (80.00%) Windows
1 4 (80.00%) Windows 10
Processes & Methodologies
1 5 (100.00%) Customer Service
2 4 (80.00%) ITSM
3 1 (20.00%) Ticket Management
Qualifications
1 4 (80.00%) Degree
System Software
1 1 (20.00%) Active Directory
Vendors
1 4 (80.00%) Cisco
1 4 (80.00%) Citrix
1 4 (80.00%) Microsoft
1 4 (80.00%) Remedy