Service Desk Analyst Contracts in the North of England

Service Desk Analyst
England > North of England

The median Service Desk Analyst daily rate in the North of England is £150, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 115 118 154
Rank change year-on-year +3 +36 -16
Contract jobs requiring a Service Desk Analyst 51 68 66
As % of all contract jobs advertised in the North of England 1.55% 1.43% 1.13%
As % of the Job Titles category 1.66% 1.53% 1.19%
Number of daily rates quoted 22 22 28
10th Percentile £143 £106 £107
25th Percentile £144 £128 £134
Median daily rate (50th Percentile) £150 £158 £153
Median % change year-on-year -4.76% +2.94% -4.38%
75th Percentile £192 £200 £209
90th Percentile £235 £258 £269
England median daily rate £190 £175 £180
% change year-on-year +8.57% -2.78% +12.50%
Number of hourly rates quoted 8 33 13
10th Percentile £14.18 - £16.20
25th Percentile £15.55 £10.95 £16.25
Median hourly rate £17.50 £14.50 £17.24
Median % change year-on-year +20.69% -15.89% -1.49%
75th Percentile £19.56 £16.50 £20.19
90th Percentile £19.76 £19.15 £22.12
England median hourly rate £16.30 £15.17 £15.50
% change year-on-year +7.45% -2.13% +6.90%

All Contract IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the North of England with a recognized job title 3,078 4,441 5,553
% of contract IT jobs with a recognized job title 93.41% 93.14% 95.27%
Number of daily rates quoted 2,038 2,789 3,920
10th Percentile £230 £263 £285
25th Percentile £364 £385 £413
Median daily rate (50th Percentile) £469 £480 £500
Median % change year-on-year -2.29% -4.00% +5.26%
75th Percentile £550 £580 £600
90th Percentile £646 £673 £680
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +4.76%
Number of hourly rates quoted 163 394 162
10th Percentile £12.86 £11.02 £13.96
25th Percentile £16.16 £12.53 £18.82
Median hourly rate £24.50 £19.34 £30.54
Median % change year-on-year +26.68% -36.67% +65.08%
75th Percentile £49.38 £45.97 £49.40
90th Percentile £80.22 £60.00 £65.68
England median hourly rate £30.62 £36.31 £45.00
% change year-on-year -15.67% -19.32% +100.00%

Service Desk Analyst
Job Vacancy Trend in the North of England

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Service Desk Analyst in the North of England

Service Desk Analyst
Contractor Daily Rate Trend in the North of England

3-month moving average daily rate quoted in jobs citing Service Desk Analyst in the North of England.

Daily rate trend for Service Desk Analyst in the North of England

Service Desk Analyst
Daily Rate Histogram in the North of England

Daily rate distribution for jobs citing Service Desk Analyst in the North of England over the 6 months to 1 May 2025.

Daily rate histogram for Service Desk Analyst in the North of England

Service Desk Analyst
Contractor Hourly Rate Trend in the North of England

3-month moving average hourly rates quoted in jobs citing Service Desk Analyst in the North of England.

Hourly rate trend for Service Desk Analyst in the North of England

Service Desk Analyst
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the North of England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North West +7 35 £158 -21.25% 20
Yorkshire -4 11 £131 -12.80% 5
North East - 5 £188 - 4
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 1 May 2025, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North of England region featuring Service Desk Analyst in the job title.

1 35 (68.63%) Social Skills
2 29 (56.86%) ITIL
3 27 (52.94%) Windows
4 26 (50.98%) Customer Service
5 19 (37.25%) Active Directory
6 18 (35.29%) ServiceNow
7 16 (31.37%) SLA
8 15 (29.41%) Microsoft 365
8 15 (29.41%) Problem-Solving
9 14 (27.45%) Windows 10
10 13 (25.49%) Security Cleared
11 12 (23.53%) SC Cleared
11 12 (23.53%) Microsoft
12 11 (21.57%) SharePoint
12 11 (21.57%) Incident Management
13 10 (19.61%) Microsoft Office
14 9 (17.65%) ITIL Certification
14 9 (17.65%) ITSM
15 8 (15.69%) Public Sector
16 7 (13.73%) Management Information System
16 7 (13.73%) Degree
16 7 (13.73%) Enterprise Software
16 7 (13.73%) Process Improvement
17 6 (11.76%) Analytical Skills
17 6 (11.76%) Skype
18 4 (7.84%) Google
18 4 (7.84%) Smartphone
18 4 (7.84%) Android
18 4 (7.84%) Mac OS
18 4 (7.84%) Skype for Business

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (21.57%) SharePoint
2 4 (7.84%) Skype for Business
3 2 (3.92%) Microsoft Exchange
Applications
1 10 (19.61%) Microsoft Office
Business Applications
1 2 (3.92%) Remedy ITSM
2 1 (1.96%) Oracle EBS
Cloud Services
1 15 (29.41%) Microsoft 365
2 4 (7.84%) Google Workspace
3 2 (3.92%) GCP
Communications & Networking
1 6 (11.76%) Skype
2 4 (7.84%) DNS
2 4 (7.84%) TCP/IP
2 4 (7.84%) VPN
3 3 (5.88%) Remote Desktop
4 2 (3.92%) DHCP
4 2 (3.92%) VoIP
5 1 (1.96%) ADSL
5 1 (1.96%) Broadband
5 1 (1.96%) PSTN
General
1 35 (68.63%) Social Skills
2 8 (15.69%) Public Sector
3 6 (11.76%) Analytical Skills
4 4 (7.84%) Military
5 2 (3.92%) Banking
6 1 (1.96%) Finance
6 1 (1.96%) German Language
6 1 (1.96%) Investment Banking
6 1 (1.96%) Law
6 1 (1.96%) Organisational Skills
6 1 (1.96%) Telecoms
Miscellaneous
1 7 (13.73%) Enterprise Software
1 7 (13.73%) Management Information System
2 4 (7.84%) Smartphone
3 3 (5.88%) Analytical Mindset
4 2 (3.92%) NHS
5 1 (1.96%) Onboarding
5 1 (1.96%) Self-Motivation
Operating Systems
1 27 (52.94%) Windows
2 14 (27.45%) Windows 10
3 4 (7.84%) Android
3 4 (7.84%) Mac OS
4 2 (3.92%) Apple iOS
Processes & Methodologies
1 29 (56.86%) ITIL
2 26 (50.98%) Customer Service
3 15 (29.41%) Problem-Solving
4 11 (21.57%) Incident Management
5 9 (17.65%) ITSM
6 7 (13.73%) Process Improvement
7 3 (5.88%) CRM
7 3 (5.88%) IT Asset Management
7 3 (5.88%) Service Management
8 2 (3.92%) Chat Support
8 2 (3.92%) Collaborative Working
8 2 (3.92%) Computer Science
8 2 (3.92%) User Experience
9 1 (1.96%) IT Strategy
9 1 (1.96%) Network Monitoring
9 1 (1.96%) Problem Management
9 1 (1.96%) Roadmaps
9 1 (1.96%) Service Catalogue
9 1 (1.96%) Strategic Roadmap
9 1 (1.96%) Technology Strategy
Qualifications
1 13 (25.49%) Security Cleared
2 12 (23.53%) SC Cleared
3 9 (17.65%) ITIL Certification
4 7 (13.73%) Degree
Quality Assurance & Compliance
1 16 (31.37%) SLA
System Software
1 19 (37.25%) Active Directory
Systems Management
1 2 (3.92%) Microsoft Intune
Vendors
1 18 (35.29%) ServiceNow
2 12 (23.53%) Microsoft
3 4 (7.84%) Google
4 3 (5.88%) Remedy
5 2 (3.92%) Cisco
5 2 (3.92%) Citrix
6 1 (1.96%) Ivanti
6 1 (1.96%) Oracle
6 1 (1.96%) Salesforce