1st Line Support Engineer Contract Job Trends in the North West

First Line Support Engineer
England > North West

The median First Line Support Engineer daily rate in the North West is £138, according to job vacancies posted in the 6 months leading up to 4 October 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
4 Oct 2025
Same period 2024 Same period 2023
Rank 132 119 140
Rank change year-on-year -13 +21 +33
Contract jobs requiring a 1st Line Support Engineer 2 4 4
As % of all contract jobs in the North West 0.091% 0.17% 0.14%
As % of the Job Titles category 0.100% 0.18% 0.15%
Number of daily rates quoted 1 2 2
10th Percentile - - £176
25th Percentile £134 - £178
Median daily rate (50th Percentile) £138 £149 £183
Median % change year-on-year -7.72% -18.36% +19.67%
75th Percentile £141 - £190
90th Percentile - - £193
England median daily rate £175 £150 £175
% change year-on-year +16.67% -14.29% +16.67%
Number of hourly rates quoted 0 2 0
Median hourly rate - £18.10 -
England median hourly rate £20.00 £16.31 £18.85
% change year-on-year +22.61% -13.44% +29.97%

All Contract IT Job Vacancies
North West

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the North West with a recognized job title 2,008 2,259 2,651
% of contract IT jobs with a recognized job title 91.48% 93.81% 92.47%
Number of daily rates quoted 1,328 1,210 1,821
10th Percentile £263 £264 £270
25th Percentile £368 £390 £400
Median daily rate (50th Percentile) £450 £488 £500
Median % change year-on-year -7.69% -2.50% +3.63%
75th Percentile £575 £575 £594
90th Percentile £685 £656 £674
England median daily rate £513 £525 £548
% change year-on-year -2.38% -4.11% -0.45%
Number of hourly rates quoted 164 162 169
10th Percentile £13.00 £15.49 £16.00
25th Percentile £17.30 £18.00 £17.75
Median hourly rate £24.88 £35.00 £30.54
Median % change year-on-year -28.91% +14.60% +30.57%
75th Percentile £47.12 £55.25 £46.18
90th Percentile £69.57 £74.37 £67.00
England median hourly rate £25.15 £43.90 £45.88
% change year-on-year -42.71% -4.32% +74.00%

1st Line Support Engineer
Job Vacancy Trend in the North West

Historical trend showing the proportion of contract IT job postings featuring '1st Line Support Engineer' in the job title relative to all contract IT jobs advertised in the North West.

1st Line Support Engineer job vacancy trend in the North West

1st Line Support Engineer
Daily Rate Trend in the North West

Contractor daily rate distribution trend for 1st Line Support Engineer job vacancies in the North West.

Contractor daily rate distribution trend for 1st Line Support Engineer job vacancies in the North West

1st Line Support Engineer
Hourly Rate Trend in the North West

Contractor hourly rate distribution trend for 1st Line Support Engineer job vacancies in the North West.

Contractor hourly rate distribution trend for 1st Line Support Engineer job vacancies in the North West

1st Line Support Engineer
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Engineer within the North West region over the 6 months to 4 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Merseyside -3 1 £138 -7.72% 1
Manchester - 1 - -
1st Line Support Engineer
England

1st Line Support Engineer Skill Set
Top 26 Co-Occurring Skills & Capabilities in the North West

For the 6 months to 4 October 2025, 1st Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the North West region featuring 1st Line Support Engineer in the job title.

1 2 (100.00%) Windows
1 2 (100.00%) SharePoint
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
2 1 (50.00%) Apple
2 1 (50.00%) Microsoft Office
2 1 (50.00%) Zscaler
2 1 (50.00%) Social Skills
2 1 (50.00%) Customer Service
2 1 (50.00%) Microsoft Intune
2 1 (50.00%) ServiceNow
2 1 (50.00%) WebEx
2 1 (50.00%) OneDrive
2 1 (50.00%) Windows 10
2 1 (50.00%) VPN
2 1 (50.00%) SSL
2 1 (50.00%) Cisco
2 1 (50.00%) XMPP
2 1 (50.00%) Degree
2 1 (50.00%) Data Protection Act
2 1 (50.00%) Italian Language
2 1 (50.00%) Polish Language
2 1 (50.00%) Spanish Language
2 1 (50.00%) Data Protection
2 1 (50.00%) Azure

1st Line Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the North West by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (100.00%) SharePoint
Applications
1 1 (50.00%) Microsoft Office
Cloud Services
1 2 (100.00%) Microsoft 365
2 1 (50.00%) Azure
2 1 (50.00%) OneDrive
Communications & Networking
1 1 (50.00%) SSL
1 1 (50.00%) VPN
1 1 (50.00%) WebEx
General
1 1 (50.00%) Italian Language
1 1 (50.00%) Polish Language
1 1 (50.00%) Social Skills
1 1 (50.00%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (50.00%) XMPP
Miscellaneous
1 1 (50.00%) Data Protection Act
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Windows 10
Processes & Methodologies
1 1 (50.00%) Customer Service
1 1 (50.00%) Data Protection
Qualifications
1 1 (50.00%) Degree
System Software
1 2 (100.00%) Active Directory
Systems Management
1 1 (50.00%) Microsoft Intune
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) Apple
2 1 (50.00%) Cisco
2 1 (50.00%) ServiceNow
2 1 (50.00%) Zscaler