Period
to 24 November 2017

The table below provides summary statistics for contract job vacancies advertised in the North West with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > North West
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 153 189 181
Rank change year-on-year +36 -8 +1
Contract jobs citing ServiceNow 50 43 69
As % of all contract IT jobs advertised in the North West 0.88% 0.63% 0.80%
As % of the Vendors category 2.05% 1.36% 1.94%
Number of daily rates quoted 38 37 45
North West median daily rate £350 £450 £533
Median daily rate % change year-on-year -22.22% -15.49% +153.57%
10th Percentile £308 £263 £413
90th Percentile £500 £675 £728
England median daily rate £475 £450 £475
% change year-on-year +5.56% -5.26% +30.14%
Number of hourly rates quoted 2 1 2
North West median hourly rate £38.25 £20.50 £30.15
Median hourly rate % change year-on-year +86.59% -32.01% -
England median hourly rate £15.75 £21.50 £20.00
% change year-on-year -26.74% +7.50% +48.15%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the North West.

All Vendors
North West
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2443 3153 3553
As % of all contract IT jobs advertised in the North West 42.93% 46.31% 41.32%
Number of daily rates quoted 1471 1874 1958
North West median daily rate £410 £400 £400
Median daily rate % change year-on-year +2.50% - +14.29%
10th Percentile £219 £263 £213
90th Percentile £625 £550 £550
England median daily rate £445 £425 £400
% change year-on-year +4.71% +6.25% -
Number of hourly rates quoted 153 128 178
North West median hourly rate £15.86 £17.75 £17.17
Median hourly rate % change year-on-year -10.65% +3.38% +7.31%
10th Percentile £11.25 £10.76 £11.25
90th Percentile £43.75 £45.23 £46.45
England median hourly rate £17.38 £17.00 £17.50
% change year-on-year +2.21% -2.86% +6.06%

ServiceNow
Job Vacancy Trend in the North West

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ServiceNow in the North West

ServiceNow
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the North West.

Contractor daily rate trend for ServiceNow in the North West

ServiceNow
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing ServiceNow in the North West over the 6 months to 24 November 2017.

Contractor daily rate histogram for ServiceNow in the North West

ServiceNow
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the North West.

Contractor hourly rate trend for ServiceNow in the North West

ServiceNow
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing ServiceNow in the North West over the 6 months to 24 November 2017.

Contractor hourly rate histogram for ServiceNow in the North West

ServiceNow
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the North West region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +22 30 £425 -8.11% 1
Merseyside +15 13 £330 +62.96%
Cheshire +9 7 £331 +15.22% 2
ServiceNow
England

For the 6 months to 24 November 2017, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for ServiceNow.

1 33 (66.00%) ITIL
2 25 (50.00%) ITSM
3 20 (40.00%) Service Management
4 14 (28.00%) Incident Management
5 13 (26.00%) Snow
6 12 (24.00%) Enterprise Architecture
6 12 (24.00%) PRINCE2
6 12 (24.00%) Unix
7 11 (22.00%) Security Cleared
7 11 (22.00%) Workflow
8 10 (20.00%) Splunk
8 10 (20.00%) SC Cleared
8 10 (20.00%) Change Management
9 9 (18.00%) Windows
9 9 (18.00%) Siebel
9 9 (18.00%) TCP/IP
9 9 (18.00%) VPN
9 9 (18.00%) Finance
10 8 (16.00%) Agile Software Development
10 8 (16.00%) CMDB
10 8 (16.00%) JavaScript
10 8 (16.00%) SQL
10 8 (16.00%) Web Services
10 8 (16.00%) REST
10 8 (16.00%) ITIL V2
11 7 (14.00%) ArcSight
11 7 (14.00%) Vulnerability Management
11 7 (14.00%) Data Analytics
11 7 (14.00%) Analytics
11 7 (14.00%) Cybersecurity

ServiceNow
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.00%) CMS
1 4 (8.00%) SharePoint
Applications
1 7 (14.00%) Microsoft Office
2 2 (4.00%) Microsoft Excel
Business Applications
1 1 (2.00%) Maximo
Cloud Services
1 4 (8.00%) Office 365
2 2 (4.00%) Amazon AWS
2 2 (4.00%) PaaS
2 2 (4.00%) SaaS
2 2 (4.00%) SuccessFactors
Communications & Networking
1 9 (18.00%) TCP/IP
1 9 (18.00%) VPN
2 7 (14.00%) Firewall
2 7 (14.00%) LAN
2 7 (14.00%) VoIP
2 7 (14.00%) WAN
3 5 (10.00%) SNMP
4 2 (4.00%) DNS
4 2 (4.00%) Internet
4 2 (4.00%) Intranet
4 2 (4.00%) Wi-Fi
5 1 (2.00%) SMS
Database & Business Intelligence
1 1 (2.00%) Relational Database
1 1 (2.00%) SQL Server
Development Applications
1 4 (8.00%) JIRA
General
1 9 (18.00%) Finance
2 1 (2.00%) French Language
2 1 (2.00%) Pharmaceutical
Job Titles
1 12 (24.00%) Analyst
2 11 (22.00%) Developer
2 11 (22.00%) ServiceNow Developer
3 9 (18.00%) Service Manager
4 5 (10.00%) Consultant
4 5 (10.00%) Implementation Consultant
4 5 (10.00%) IT Manager
4 5 (10.00%) IT Services Manager
4 5 (10.00%) ITIL Manager
4 5 (10.00%) ITIL Service Manager
4 5 (10.00%) Service Analyst
5 4 (8.00%) Administrator
5 4 (8.00%) Head of IT
5 4 (8.00%) Head of Support
5 4 (8.00%) IT Support
5 4 (8.00%) ServiceNow Consultant
6 3 (6.00%) Security Analyst
7 2 (4.00%) Desktop Support Analyst
7 2 (4.00%) Report Analyst
7 2 (4.00%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 8 (16.00%) REST
1 8 (16.00%) Web Services
2 7 (14.00%) Elastic Stack
3 6 (12.00%) SOAP
4 5 (10.00%) XML
5 3 (6.00%) CSS
5 3 (6.00%) HTML
6 2 (4.00%) Ajax
6 2 (4.00%) JSON
6 2 (4.00%) OAuth
6 2 (4.00%) SAML
6 2 (4.00%) XHTML
7 1 (2.00%) AngularJS
7 1 (2.00%) Twitter Bootstrap
Miscellaneous
1 8 (16.00%) CMDB
2 7 (14.00%) Cyber Attack
3 3 (6.00%) Security Operations Centre
4 2 (4.00%) Life Science
4 2 (4.00%) PMI
4 2 (4.00%) Private Cloud
5 1 (2.00%) Analytical Skills
Operating Systems
1 12 (24.00%) Unix
2 9 (18.00%) Windows
3 7 (14.00%) Linux
Processes & Methodologies
1 33 (66.00%) ITIL
2 25 (50.00%) ITSM
3 20 (40.00%) Service Management
4 14 (28.00%) Incident Management
5 12 (24.00%) Enterprise Architecture
5 12 (24.00%) PRINCE2
6 11 (22.00%) Workflow
7 10 (20.00%) Change Management
8 8 (16.00%) Agile Software Development
8 8 (16.00%) ITIL V2
9 7 (14.00%) Analytics
9 7 (14.00%) Case Management
9 7 (14.00%) Cybersecurity
9 7 (14.00%) Data Analytics
9 7 (14.00%) Patch Management
9 7 (14.00%) Security Monitoring
9 7 (14.00%) Service Design
9 7 (14.00%) Vulnerability Assessment
9 7 (14.00%) Vulnerability Management
10 6 (12.00%) Data Integration
Programming Languages
1 8 (16.00%) JavaScript
1 8 (16.00%) SQL
2 5 (10.00%) PowerShell
2 5 (10.00%) Shell Script
3 2 (4.00%) Java
Qualifications
1 11 (22.00%) Security Cleared
2 10 (20.00%) SC Cleared
3 7 (14.00%) CISSP
3 7 (14.00%) SANS
3 7 (14.00%) SSCP
4 2 (4.00%) DV Cleared
4 2 (4.00%) ITIL Certification
4 2 (4.00%) PMI Certification
5 1 (2.00%) BPSS Clearance
5 1 (2.00%) Degree
Quality Assurance & Compliance
1 3 (6.00%) SLA
2 2 (4.00%) Data Quality
System Software
1 2 (4.00%) Active Directory
2 1 (2.00%) VMware Infrastructure
Systems Management
1 7 (14.00%) Nessus
1 7 (14.00%) Nexpose
1 7 (14.00%) Nmap
1 7 (14.00%) QRadar
2 1 (2.00%) AirWatch
Vendors
1 13 (26.00%) Snow
2 10 (20.00%) Splunk
3 9 (18.00%) Siebel
4 7 (14.00%) Apple
4 7 (14.00%) ArcSight
4 7 (14.00%) Intel
4 7 (14.00%) McAfee
4 7 (14.00%) Qualys
5 5 (10.00%) AlienVault
6 3 (6.00%) AppDynamics
7 2 (4.00%) Cisco
7 2 (4.00%) NetWitness
7 2 (4.00%) Remedy
7 2 (4.00%) Salesforce.com
8 1 (2.00%) Citrix
8 1 (2.00%) Guidewire
8 1 (2.00%) Microsoft
8 1 (2.00%) VMware