Period
to 19 September 2018

The table below provides summary statistics for contract job vacancies advertised in the North West with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 19 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > North West
6 months to
19 Sep 2018
Same period 2017 Same period 2016
Rank 112 150 161
Rank change year-on-year +38 +11 +22
Contract jobs citing ServiceNow 120 58 76
As % of all contract IT jobs advertised in the North West 2.00% 0.99% 1.04%
As % of the Vendors category 4.74% 2.27% 2.30%
Number of daily rates quoted 69 39 53
North West median daily rate £450 £425 £475
Median daily rate % change year-on-year +5.88% -10.53% -8.43%
10th Percentile £161 £304 £313
90th Percentile £560 £475 £625
England median daily rate £475 £475 £450
% change year-on-year - +5.56% -
Number of hourly rates quoted 17 2 4
North West median hourly rate £17.50 £38.25 £20.50
Median hourly rate % change year-on-year -54.25% +86.59% +64.00%
England median hourly rate £17.50 £15.00 £52.00
% change year-on-year +16.67% -71.15% +188.89%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the North West.

All Vendors
North West
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,533 2,559 3,308
As % of all contract IT jobs advertised in the North West 42.32% 43.89% 45.35%
Number of daily rates quoted 1,508 1,462 1,937
North West median daily rate £400 £413 £400
Median daily rate % change year-on-year -3.03% +3.13% -
10th Percentile £211 £225 £271
90th Percentile £575 £600 £542
England median daily rate £450 £440 £425
% change year-on-year +2.27% +3.65% +6.13%
Number of hourly rates quoted 170 155 135
North West median hourly rate £17.50 £15.15 £18.25
Median hourly rate % change year-on-year +15.51% -16.99% +10.61%
10th Percentile £11.26 £10.75 £10.50
90th Percentile £47.55 £44.00 £45.45
England median hourly rate £17.50 £17.50 £17.50

ServiceNow
Job Vacancy Trend in the North West

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ServiceNow in the North West

ServiceNow
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the North West.

Contractor daily rate trend for ServiceNow in the North West

ServiceNow
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing ServiceNow in the North West over the 6 months to 19 September 2018.

Contractor daily rate histogram for ServiceNow in the North West

ServiceNow
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the North West.

Contractor hourly rate trend for ServiceNow in the North West

ServiceNow
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing ServiceNow in the North West over the 6 months to 19 September 2018.

Contractor hourly rate histogram for ServiceNow in the North West

ServiceNow
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the North West region over the 6 months to 19 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +3 63 £388 -8.82% 6
Lancashire - 37 £475 -
Cheshire -8 11 £473 +35.00% 2
Merseyside +23 8 £200 -38.46% 1
Cumbria - 1 - -
ServiceNow
England

For the 6 months to 19 September 2018, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region with a requirement for ServiceNow.

1 55 (45.83%) ITIL
2 33 (27.50%) Microsoft Office
3 32 (26.67%) Agile Software Development
4 28 (23.33%) Service Management
4 28 (23.33%) ITSM
5 25 (20.83%) Stakeholder Management
6 23 (19.17%) Asset Management
7 21 (17.50%) SCCM
7 21 (17.50%) DevOps
8 20 (16.67%) Active Directory
9 17 (14.17%) Change Management
9 17 (14.17%) Microsoft
10 16 (13.33%) ITIL Certification
10 16 (13.33%) Office 365
10 16 (13.33%) ITIL V3
11 14 (11.67%) BMC
11 14 (11.67%) Windows
12 12 (10.00%) JavaScript
13 11 (9.17%) Remedy
13 11 (9.17%) Incident Management
13 11 (9.17%) BPSS Clearance
14 10 (8.33%) Apple
15 9 (7.50%) HTML
15 9 (7.50%) Finance
16 8 (6.67%) Snow
16 8 (6.67%) Acceptance Criteria
16 8 (6.67%) Mentoring
16 8 (6.67%) AirWatch
16 8 (6.67%) Data Centre
16 8 (6.67%) Windows 10

ServiceNow
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.17%) Blackberry Enterprise Server
2 4 (3.33%) MS Exchange
3 2 (1.67%) SharePoint
Applications
1 33 (27.50%) Microsoft Office
2 3 (2.50%) Microsoft Excel
2 3 (2.50%) Microsoft PowerPoint
3 2 (1.67%) Microsoft Project
Business Applications
1 1 (0.83%) Dynamics CRM
1 1 (0.83%) Remedy ITSM
Cloud Services
1 16 (13.33%) Office 365
2 7 (5.83%) OneDrive
3 3 (2.50%) SaaS
4 1 (0.83%) IaaS
4 1 (0.83%) PaaS
Communications & Networking
1 6 (5.00%) Broadband
1 6 (5.00%) Skype
2 3 (2.50%) Remote Desktop
2 3 (2.50%) TCP/IP
3 2 (1.67%) VoIP
4 1 (0.83%) Internet
4 1 (0.83%) Intranet
4 1 (0.83%) SMS
4 1 (0.83%) Structured Cabling
4 1 (0.83%) Unified Communications
Database & Business Intelligence
1 1 (0.83%) Oracle Database
Development Applications
1 3 (2.50%) Selenium
General
1 9 (7.50%) Finance
2 7 (5.83%) Local Government
3 6 (5.00%) Telecoms
4 3 (2.50%) Legal
5 2 (1.67%) Manufacturing
5 2 (1.67%) Marketing
6 1 (0.83%) Law
6 1 (0.83%) Publishing
Job Titles
1 28 (23.33%) Analyst
2 18 (15.00%) Service Analyst
3 12 (10.00%) Project Manager
3 12 (10.00%) Service Desk Analyst
4 11 (9.17%) Architect
4 11 (9.17%) Consultant
4 11 (9.17%) Service Manager
5 10 (8.33%) Developer
5 10 (8.33%) ServiceNow Consultant
6 9 (7.50%) 1st Line Service Desk Analyst
6 9 (7.50%) 1st Line Support
6 9 (7.50%) IT Analyst
6 9 (7.50%) Service Desk Support
6 9 (7.50%) ServiceNow Developer
7 8 (6.67%) 1st Line Support Analyst
7 8 (6.67%) Service Desk Support Analyst
8 7 (5.83%) IT Support
8 7 (5.83%) IT Support Analyst
9 6 (5.00%) Automation Analyst
9 6 (5.00%) Technical Architect
Libraries, Frameworks & Software Standards
1 9 (7.50%) HTML
2 8 (6.67%) AngularJS
2 8 (6.67%) CSS
3 7 (5.83%) Web Services
4 3 (2.50%) Ajax
4 3 (2.50%) LDAP
4 3 (2.50%) REST
4 3 (2.50%) SOAP
5 1 (0.83%) DHTML
5 1 (0.83%) J2EE
5 1 (0.83%) Middleware
5 1 (0.83%) Twitter Bootstrap
5 1 (0.83%) XML
Miscellaneous
1 8 (6.67%) Data Centre
2 7 (5.83%) Analytical Skills
3 6 (5.00%) CMDB
4 4 (3.33%) Web 2.0
5 3 (2.50%) Life Science
5 3 (2.50%) User Experience
5 3 (2.50%) Virtual Team
6 2 (1.67%) Blackberry
6 2 (1.67%) Enterprise Cloud
6 2 (1.67%) Management Information System
7 1 (0.83%) Tandem
Operating Systems
1 14 (11.67%) Windows
2 8 (6.67%) Windows 10
3 7 (5.83%) Apple iOS
3 7 (5.83%) Mac OS
4 5 (4.17%) Unix
4 5 (4.17%) Windows 7
5 2 (1.67%) Android
5 2 (1.67%) Windows Phone
6 1 (0.83%) Linux
6 1 (0.83%) Windows Server
Processes & Methodologies
1 55 (45.83%) ITIL
2 32 (26.67%) Agile Software Development
3 28 (23.33%) ITSM
3 28 (23.33%) Service Management
4 25 (20.83%) Stakeholder Management
5 23 (19.17%) Asset Management
6 21 (17.50%) DevOps
7 17 (14.17%) Change Management
8 16 (13.33%) ITIL V3
9 11 (9.17%) Incident Management
10 8 (6.67%) Acceptance Criteria
10 8 (6.67%) GAP Analysis
10 8 (6.67%) Mentoring
10 8 (6.67%) PRINCE2
10 8 (6.67%) Problem Management
11 7 (5.83%) Disaster Recovery
11 7 (5.83%) Software Deployment
11 7 (5.83%) Workflow
12 6 (5.00%) Data Integration
12 6 (5.00%) Technical Architecture
Programming Languages
1 12 (10.00%) JavaScript
2 4 (3.33%) SQL
3 1 (0.83%) Java
3 1 (0.83%) Perl
3 1 (0.83%) PowerShell
3 1 (0.83%) Python
3 1 (0.83%) Shell Script
Qualifications
1 16 (13.33%) ITIL Certification
2 11 (9.17%) BPSS Clearance
3 7 (5.83%) PRINCE2 Practitioner
4 6 (5.00%) Degree
5 5 (4.17%) A+ Certification
6 3 (2.50%) MCDST
6 3 (2.50%) MCITP
6 3 (2.50%) MCSA
6 3 (2.50%) Microsoft Certification
6 3 (2.50%) SC Cleared
6 3 (2.50%) Security Cleared
7 2 (1.67%) ITIL Foundation Certificate
8 1 (0.83%) CCDP
8 1 (0.83%) CCNP
8 1 (0.83%) Chartered Engineer
8 1 (0.83%) Cisco Certification
8 1 (0.83%) CISM
8 1 (0.83%) CISSP
8 1 (0.83%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (6.67%) SLA
2 3 (2.50%) QA
3 1 (0.83%) GxP
3 1 (0.83%) Sarbanes-Oxley
System Software
1 20 (16.67%) Active Directory
2 6 (5.00%) Virtual Desktop
3 3 (2.50%) VMware Infrastructure
Systems Management
1 21 (17.50%) SCCM
2 8 (6.67%) AirWatch
3 7 (5.83%) Systems Management Server (SMS)
4 6 (5.00%) Cisco IPCC
5 5 (4.17%) SafeCom
6 3 (2.50%) Grafana
6 3 (2.50%) Prometheus
6 3 (2.50%) Single Sign-On
6 3 (2.50%) ZABBIX
7 2 (1.67%) FlexNet
7 2 (1.67%) SCOM
Vendors
1 17 (14.17%) Microsoft
2 14 (11.67%) BMC
3 11 (9.17%) Remedy
4 10 (8.33%) Apple
5 8 (6.67%) Citrix
5 8 (6.67%) Snow
6 7 (5.83%) MobileIron
7 5 (4.17%) CheckPoint
7 5 (4.17%) HP
8 3 (2.50%) Dynatrace
8 3 (2.50%) VMware
9 2 (1.67%) Capita
9 2 (1.67%) Micro Focus
9 2 (1.67%) NetApp
10 1 (0.83%) Cisco
10 1 (0.83%) Oracle
10 1 (0.83%) Sage