Period
to 18 June 2018

The table below provides summary statistics for contract job vacancies advertised in the North West with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 18 June 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > North West
6 months to
18 Jun 2018
Same period 2017 Same period 2016
Rank 108 128 143
Rank change year-on-year +20 +15 +62
Contract jobs citing ServiceNow 114 65 90
As % of all contract IT jobs advertised in the North West 1.96% 1.19% 1.17%
As % of the Vendors category 4.80% 2.72% 2.64%
Number of daily rates quoted 71 47 66
North West median daily rate £450 £425 £475
Median daily rate % change year-on-year +5.88% -10.53% +20.25%
10th Percentile £363 £301 £313
90th Percentile £600 £530 £619
England median daily rate £488 £475 £475
% change year-on-year +2.63% - +11.76%
Number of hourly rates quoted 6 0 4
North West median hourly rate £26.25 - £20.50
England median hourly rate £17.50 £26.75 £19.00
% change year-on-year -34.58% +40.79% +45.20%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the North West.

All Vendors
North West
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,374 2,387 3,407
As % of all contract IT jobs advertised in the North West 40.76% 43.70% 44.22%
Number of daily rates quoted 1,389 1,390 1,931
North West median daily rate £401 £400 £400
Median daily rate % change year-on-year +0.29% - -
10th Percentile £243 £225 £254
90th Percentile £588 £575 £550
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 148 155 169
North West median hourly rate £17.50 £16.00 £20.00
Median hourly rate % change year-on-year +9.38% -20.00% +14.29%
10th Percentile £11.61 £10.67 £11.25
90th Percentile £50.00 £45.80 £47.07
England median hourly rate £17.50 £17.50 £18.00
% change year-on-year - -2.78% +2.86%

ServiceNow
Job Vacancy Trend in the North West

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ServiceNow in the North West

ServiceNow
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the North West.

Contractor daily rate trend for ServiceNow in the North West

ServiceNow
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing ServiceNow in the North West over the 6 months to 18 June 2018.

Contractor daily rate histogram for ServiceNow in the North West

ServiceNow
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the North West.

Contractor hourly rate trend for ServiceNow in the North West

ServiceNow
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing ServiceNow in the North West over the 6 months to 18 June 2018.

Contractor hourly rate histogram for ServiceNow in the North West

ServiceNow
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the North West region over the 6 months to 18 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -17 57 £425 - 2
Lancashire - 43 £475 - 1
Cheshire -22 7 £371 -12.65% 1
Merseyside - 4 £415 -
Cumbria - 2 - -
ServiceNow
England

For the 6 months to 18 June 2018, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region with a requirement for ServiceNow.

1 59 (51.75%) ITIL
2 36 (31.58%) Agile Software Development
3 26 (22.81%) Service Management
3 26 (22.81%) DevOps
4 25 (21.93%) Stakeholder Management
5 23 (20.18%) ITSM
6 22 (19.30%) Microsoft Office
7 20 (17.54%) Change Management
7 20 (17.54%) ITIL V3
8 19 (16.67%) JavaScript
9 18 (15.79%) Asset Management
10 16 (14.04%) ITIL Certification
10 16 (14.04%) Incident Management
11 14 (12.28%) PRINCE2
12 13 (11.40%) Web Services
13 12 (10.53%) Finance
13 12 (10.53%) Configuration Management
13 12 (10.53%) Release Management
14 11 (9.65%) Problem Management
14 11 (9.65%) Local Government
14 11 (9.65%) Snow
15 10 (8.77%) Cisco IPCC
15 10 (8.77%) CMDB
15 10 (8.77%) PRINCE2 Practitioner
15 10 (8.77%) Data Centre
15 10 (8.77%) BPSS Clearance
16 9 (7.89%) Data Integration
16 9 (7.89%) Telecoms
16 9 (7.89%) Workflow
16 9 (7.89%) Project Management

ServiceNow
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.51%) SharePoint
2 3 (2.63%) CMS
2 3 (2.63%) Confluence
3 2 (1.75%) Elasticsearch
4 1 (0.88%) MS Exchange
Applications
1 22 (19.30%) Microsoft Office
2 3 (2.63%) HipChat
3 2 (1.75%) Microsoft Project
4 1 (0.88%) Microsoft Excel
Business Applications
1 1 (0.88%) Dynamics CRM
Cloud Services
1 6 (5.26%) PaaS
1 6 (5.26%) SaaS
2 4 (3.51%) IaaS
3 2 (1.75%) Office 365
Communications & Networking
1 9 (7.89%) Broadband
2 3 (2.63%) SMS
2 3 (2.63%) SNMP
3 2 (1.75%) VoIP
4 1 (0.88%) ADSL
4 1 (0.88%) LAN
4 1 (0.88%) Remote Desktop
4 1 (0.88%) Structured Cabling
4 1 (0.88%) TCP/IP
4 1 (0.88%) Unified Communications
Database & Business Intelligence
1 5 (4.39%) Big Data
2 4 (3.51%) MySQL
2 4 (3.51%) SQL Server
3 3 (2.63%) Hadoop
4 1 (0.88%) Data Warehouse
4 1 (0.88%) Oracle Database
Development Applications
1 6 (5.26%) Selenium
2 3 (2.63%) JIRA
3 2 (1.75%) Git (software)
3 2 (1.75%) MSI
General
1 12 (10.53%) Finance
2 11 (9.65%) Local Government
3 9 (7.89%) Telecoms
4 3 (2.63%) Legal
4 3 (2.63%) Manufacturing
4 3 (2.63%) Publishing
5 1 (0.88%) Banking
5 1 (0.88%) Law
Job Titles
1 23 (20.18%) Analyst
2 18 (15.79%) Project Manager
3 13 (11.40%) Developer
4 12 (10.53%) Architect
4 12 (10.53%) Consultant
4 12 (10.53%) ServiceNow Consultant
5 11 (9.65%) Service Manager
5 11 (9.65%) ServiceNow Developer
6 9 (7.89%) Change Manager
6 9 (7.89%) Service Analyst
7 7 (6.14%) Technical Architect
8 6 (5.26%) Automation Analyst
9 5 (4.39%) Cybersecurity Analyst
9 5 (4.39%) Security Analyst
9 5 (4.39%) Service Transition Manager
9 5 (4.39%) Transition Manager
10 4 (3.51%) Business Analyst
10 4 (3.51%) ITIL Manager
11 3 (2.63%) ITIL Service Manager
11 3 (2.63%) Process Manager
Libraries, Frameworks & Software Standards
1 13 (11.40%) Web Services
2 9 (7.89%) HTML
3 8 (7.02%) CSS
4 6 (5.26%) LDAP
5 5 (4.39%) REST
6 3 (2.63%) Anaconda
6 3 (2.63%) SOAP
6 3 (2.63%) XML
7 2 (1.75%) .NET
7 2 (1.75%) JSON
7 2 (1.75%) OAuth
7 2 (1.75%) SAML
8 1 (0.88%) AngularJS
8 1 (0.88%) Flash
8 1 (0.88%) Middleware
Miscellaneous
1 10 (8.77%) CMDB
1 10 (8.77%) Data Centre
2 7 (6.14%) Web 2.0
3 6 (5.26%) Analytical Skills
4 4 (3.51%) Virtual Team
5 3 (2.63%) Life Science
6 2 (1.75%) Blackberry
6 2 (1.75%) Management Information System
7 1 (0.88%) EMC VMAX
7 1 (0.88%) IBM XIV
7 1 (0.88%) Public Cloud
7 1 (0.88%) Tandem
Operating Systems
1 8 (7.02%) Windows
2 6 (5.26%) Unix
3 5 (4.39%) Windows 7
4 2 (1.75%) Android
4 2 (1.75%) Windows Phone
5 1 (0.88%) Linux
5 1 (0.88%) Windows 10
5 1 (0.88%) Windows Server
Processes & Methodologies
1 59 (51.75%) ITIL
2 36 (31.58%) Agile Software Development
3 26 (22.81%) DevOps
3 26 (22.81%) Service Management
4 25 (21.93%) Stakeholder Management
5 23 (20.18%) ITSM
6 20 (17.54%) Change Management
6 20 (17.54%) ITIL V3
7 18 (15.79%) Asset Management
8 16 (14.04%) Incident Management
9 14 (12.28%) PRINCE2
10 12 (10.53%) Configuration Management
10 12 (10.53%) Release Management
11 11 (9.65%) Problem Management
12 9 (7.89%) Data Integration
12 9 (7.89%) Project Management
12 9 (7.89%) Workflow
13 8 (7.02%) GAP Analysis
13 8 (7.02%) Mentoring
13 8 (7.02%) Technical Architecture
Programming Languages
1 19 (16.67%) JavaScript
2 7 (6.14%) PowerShell
3 5 (4.39%) Python
3 5 (4.39%) SQL
4 4 (3.51%) Bash Shell
5 3 (2.63%) Java
5 3 (2.63%) Shell Script
6 2 (1.75%) C#
Qualifications
1 16 (14.04%) ITIL Certification
2 10 (8.77%) BPSS Clearance
2 10 (8.77%) PRINCE2 Practitioner
3 8 (7.02%) Degree
3 8 (7.02%) SC Cleared
3 8 (7.02%) Security Cleared
4 3 (2.63%) ITIL Foundation Certificate
5 1 (0.88%) CCDP
5 1 (0.88%) CCNP
5 1 (0.88%) Chartered Engineer
5 1 (0.88%) Cisco Certification
5 1 (0.88%) CISM
5 1 (0.88%) CISSP
5 1 (0.88%) MCDST
5 1 (0.88%) MCITP
5 1 (0.88%) MCP
5 1 (0.88%) MCSA
5 1 (0.88%) Microsoft Certification
5 1 (0.88%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (4.39%) QA
2 4 (3.51%) SLA
3 2 (1.75%) COBIT
4 1 (0.88%) GxP
System Software
1 9 (7.89%) Active Directory
Systems Management
1 10 (8.77%) Cisco IPCC
2 8 (7.02%) AirWatch
3 7 (6.14%) Single Sign-On
4 3 (2.63%) McAfee ePO
4 3 (2.63%) SCCM
5 1 (0.88%) FlexNet
5 1 (0.88%) NetBackup
5 1 (0.88%) Systems Management Server (SMS)
5 1 (0.88%) Tivoli Storage Manager
Vendors
1 11 (9.65%) Snow
2 8 (7.02%) BMC
3 6 (5.26%) IBM
3 6 (5.26%) Microsoft
4 5 (4.39%) CheckPoint
4 5 (4.39%) Splunk
5 3 (2.63%) Apple
5 3 (2.63%) Atlassian
5 3 (2.63%) Cloudera
5 3 (2.63%) HP
5 3 (2.63%) McAfee
5 3 (2.63%) Symantec
6 2 (1.75%) Blue Coat
6 2 (1.75%) Capita
6 2 (1.75%) Cisco
6 2 (1.75%) Infoblox
6 2 (1.75%) NetApp
6 2 (1.75%) Red Hat
6 2 (1.75%) Remedy
6 2 (1.75%) Salesforce.com