Period
to 22 February 2018

The table below provides summary statistics for contract job vacancies advertised in the North West with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 22 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > North West
6 months to
22 Feb 2018
Same period 2017 Same period 2016
Rank 159 136 151
Rank change year-on-year -23 +15 +31
Contract jobs citing ServiceNow 46 73 89
As % of all contract IT jobs advertised in the North West 0.85% 1.23% 1.09%
As % of the Vendors category 2.04% 2.75% 2.67%
Number of daily rates quoted 36 64 64
North West median daily rate £425 £450 £508
Median daily rate % change year-on-year -5.56% -11.33% +89.72%
10th Percentile £325 £300 £400
90th Percentile £638 £621 £699
England median daily rate £475 £450 £482
% change year-on-year +5.56% -6.54% +20.38%
Number of hourly rates quoted 5 0 3
North West median hourly rate £21.50 - £30.15
England median hourly rate £17.50 £16.00 £19.00
% change year-on-year +9.38% -15.79% +45.20%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the North West.

All Vendors
North West
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,257 2,656 3,333
As % of all contract IT jobs advertised in the North West 41.91% 44.88% 40.82%
Number of daily rates quoted 1,411 1,611 1,816
North West median daily rate £418 £400 £400
Median daily rate % change year-on-year +4.38% - +9.59%
10th Percentile £225 £240 £220
90th Percentile £625 £575 £539
England median daily rate £450 £425 £401
% change year-on-year +5.88% +6.12% +0.13%
Number of hourly rates quoted 145 111 192
North West median hourly rate £16.19 £18.25 £20.00
Median hourly rate % change year-on-year -11.29% -8.75% +25.00%
10th Percentile £11.50 £11.25 £12.00
90th Percentile £47.50 £44.00 £47.33
England median hourly rate £17.50 £17.50 £18.00
% change year-on-year - -2.78% +8.34%

ServiceNow
Job Vacancy Trend in the North West

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ServiceNow in the North West

ServiceNow
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the North West.

Contractor daily rate trend for ServiceNow in the North West

ServiceNow
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing ServiceNow in the North West over the 6 months to 22 February 2018.

Contractor daily rate histogram for ServiceNow in the North West

ServiceNow
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the North West.

Contractor hourly rate trend for ServiceNow in the North West

ServiceNow
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing ServiceNow in the North West over the 6 months to 22 February 2018.

Contractor hourly rate histogram for ServiceNow in the North West

ServiceNow
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the North West region over the 6 months to 22 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -28 19 £425 -15.00%
Merseyside +20 11 £330 +62.96%
Lancashire +14 9 £500 +11.11% 1
Cheshire -8 6 £371 +23.75% 3
Cumbria - 1 - -
ServiceNow
England

For the 6 months to 22 February 2018, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region with a requirement for ServiceNow.

1 32 (69.57%) ITIL
2 26 (56.52%) ITSM
3 18 (39.13%) Incident Management
4 17 (36.96%) Service Management
5 14 (30.43%) Change Management
6 12 (26.09%) PRINCE2
6 12 (26.09%) PowerShell
7 11 (23.91%) SC Cleared
7 11 (23.91%) Security Cleared
7 11 (23.91%) JavaScript
7 11 (23.91%) Service Design
8 10 (21.74%) Unix
8 10 (21.74%) Web Services
8 10 (21.74%) REST
8 10 (21.74%) Enterprise Architecture
9 9 (19.57%) Data Integration
9 9 (19.57%) Workflow
9 9 (19.57%) Siebel
9 9 (19.57%) Snow
10 8 (17.39%) Workflow Development
10 8 (17.39%) Data Modelling
10 8 (17.39%) SNMP
10 8 (17.39%) SOAP
10 8 (17.39%) Shell Script
10 8 (17.39%) Operations Management
10 8 (17.39%) CMDB
10 8 (17.39%) ITIL V3
10 8 (17.39%) ITIL V2
11 6 (13.04%) Configuration Management
11 6 (13.04%) IBM

ServiceNow
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.70%) CMS
2 3 (6.52%) Confluence
3 2 (4.35%) Elasticsearch
4 1 (2.17%) SharePoint
Applications
1 3 (6.52%) HipChat
2 1 (2.17%) Microsoft Office
Cloud Services
1 5 (10.87%) PaaS
2 3 (6.52%) IaaS
2 3 (6.52%) SaaS
3 1 (2.17%) Office 365
Communications & Networking
1 8 (17.39%) SNMP
2 2 (4.35%) Broadband
2 2 (4.35%) SMS
3 1 (2.17%) ADSL
Database & Business Intelligence
1 5 (10.87%) Big Data
2 4 (8.70%) MySQL
2 4 (8.70%) SQL Server
3 3 (6.52%) Hadoop
Development Applications
1 4 (8.70%) JIRA
2 2 (4.35%) Git (software)
2 2 (4.35%) MSI
General
1 2 (4.35%) Finance
2 1 (2.17%) Banking
2 1 (2.17%) French Language
2 1 (2.17%) Local Government
2 1 (2.17%) Publishing
2 1 (2.17%) Telecoms
Job Titles
1 10 (21.74%) Analyst
2 9 (19.57%) Consultant
2 9 (19.57%) Developer
2 9 (19.57%) ServiceNow Developer
3 8 (17.39%) Implementation Consultant
3 8 (17.39%) ServiceNow Consultant
4 6 (13.04%) IT Manager
4 6 (13.04%) Service Manager
5 5 (10.87%) Architect
5 5 (10.87%) Change Manager
5 5 (10.87%) Cybersecurity Analyst
5 5 (10.87%) Security Analyst
6 4 (8.70%) Head of IT
6 4 (8.70%) Head of Support
6 4 (8.70%) IT Services Manager
6 4 (8.70%) IT Support
6 4 (8.70%) Service Architect
7 3 (6.52%) Change and Release Manager
7 3 (6.52%) ITIL Manager
7 3 (6.52%) ITIL Service Manager
Libraries, Frameworks & Software Standards
1 10 (21.74%) REST
1 10 (21.74%) Web Services
2 8 (17.39%) SOAP
3 4 (8.70%) XML
4 3 (6.52%) CSS
4 3 (6.52%) HTML
5 2 (4.35%) .NET
5 2 (4.35%) Ajax
5 2 (4.35%) JSON
5 2 (4.35%) OAuth
5 2 (4.35%) SAML
5 2 (4.35%) XHTML
6 1 (2.17%) Flash
Miscellaneous
1 8 (17.39%) CMDB
2 4 (8.70%) Analytical Skills
3 2 (4.35%) Data Centre
4 1 (2.17%) EMC VMAX
4 1 (2.17%) IBM XIV
4 1 (2.17%) Management Information System
Operating Systems
1 10 (21.74%) Unix
2 3 (6.52%) Windows
3 1 (2.17%) Windows 7
Processes & Methodologies
1 32 (69.57%) ITIL
2 26 (56.52%) ITSM
3 18 (39.13%) Incident Management
4 17 (36.96%) Service Management
5 14 (30.43%) Change Management
6 12 (26.09%) PRINCE2
7 11 (23.91%) Service Design
8 10 (21.74%) Enterprise Architecture
9 9 (19.57%) Data Integration
9 9 (19.57%) Workflow
10 8 (17.39%) Data Modelling
10 8 (17.39%) ITIL V2
10 8 (17.39%) ITIL V3
10 8 (17.39%) Operations Management
10 8 (17.39%) Workflow Development
11 6 (13.04%) Configuration Management
12 5 (10.87%) Agile Software Development
12 5 (10.87%) Cybersecurity
12 5 (10.87%) Release Management
12 5 (10.87%) SIEM
Programming Languages
1 12 (26.09%) PowerShell
2 11 (23.91%) JavaScript
3 8 (17.39%) Shell Script
4 5 (10.87%) Python
4 5 (10.87%) SQL
5 4 (8.70%) Bash Shell
5 4 (8.70%) Java
6 2 (4.35%) C#
Qualifications
1 11 (23.91%) SC Cleared
1 11 (23.91%) Security Cleared
2 4 (8.70%) ITIL Foundation Certificate
3 2 (4.35%) Degree
3 2 (4.35%) ITIL Certification
4 1 (2.17%) MCP
Quality Assurance & Compliance
1 4 (8.70%) COBIT
2 1 (2.17%) SLA
System Software
1 4 (8.70%) Active Directory
Systems Management
1 3 (6.52%) McAfee ePO
2 1 (2.17%) AirWatch
2 1 (2.17%) NetBackup
2 1 (2.17%) SCCM
2 1 (2.17%) Single Sign-On
2 1 (2.17%) Systems Management Server (SMS)
2 1 (2.17%) Tivoli Storage Manager
Vendors
1 9 (19.57%) Siebel
1 9 (19.57%) Snow
2 6 (13.04%) IBM
3 5 (10.87%) Splunk
4 3 (6.52%) Atlassian
4 3 (6.52%) Cloudera
4 3 (6.52%) McAfee
4 3 (6.52%) Symantec
5 2 (4.35%) Blue Coat
5 2 (4.35%) Infoblox
5 2 (4.35%) Red Hat
6 1 (2.17%) Brocade
6 1 (2.17%) Cisco
6 1 (2.17%) EMC
6 1 (2.17%) HP
6 1 (2.17%) Microsoft
6 1 (2.17%) Salesforce.com
6 1 (2.17%) TOWER Software
6 1 (2.17%) Workday