Period
to 24 November 2017

The following table provides summary statistics for contract job vacancies advertised in North Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
Yorkshire > North Yorkshire
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 29 34 49
Rank change year-on-year +5 +15 +1
Contract jobs citing Service Delivery 11 15 4
As % of all contract IT jobs advertised in North Yorkshire 3.22% 3.61% 0.85%
As % of the Processes & Methodologies category 4.09% 4.70% 1.10%
Number of daily rates quoted 9 9 4
North Yorkshire median daily rate £425 £450 £300
Median daily rate % change year-on-year -5.56% +50.00% -9.09%
10th Percentile £373 £347 £265
90th Percentile £445 £490 £325
Yorkshire median daily rate £425 £425 £450
% change year-on-year - -5.56% +12.50%
Number of hourly rates quoted 0 0 0
North Yorkshire median hourly rate - - -
Yorkshire median hourly rate £14.20 £12.88 £14.00
% change year-on-year +10.29% -8.04% +2.25%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in North Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
North Yorkshire
Contract vacancies with a requirement for process or methodology skills 269 319 362
As % of all contract IT jobs advertised in North Yorkshire 78.65% 76.87% 76.69%
Number of daily rates quoted 190 174 212
North Yorkshire median daily rate £350 £350 £375
Median daily rate % change year-on-year - -6.67% +7.14%
10th Percentile £115 £163 £225
90th Percentile £488 £475 £488
Yorkshire median daily rate £400 £400 £375
% change year-on-year - +6.67% +7.14%
Number of hourly rates quoted 9 29 16
North Yorkshire median hourly rate £13.81 £14.63 £16.00
Median hourly rate % change year-on-year -5.57% -8.59% +25.89%
10th Percentile £10.75 £12.05 £12.00
90th Percentile £24.35 £38.10 £39.75
Yorkshire median hourly rate £16.00 £14.75 £14.50
% change year-on-year +8.47% +1.72% -

Service Delivery
Job Vacancy Trend in North Yorkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for Service Delivery in North Yorkshire

Service Delivery
Contractor Daily Rate Trend in North Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in North Yorkshire.

Contractor daily rate trend for Service Delivery in North Yorkshire

Service Delivery
Contractor Hourly Rate Trend in North Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in North Yorkshire.

Contractor hourly rate trend for Service Delivery in North Yorkshire

Service Delivery
Contract Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the North Yorkshire region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
York +3 4 £425 +11.84%
Northallerton +7 1 £375 -16.67%
Middlesbrough +3 1 - -
Selby - 1 - -
Service Delivery
Yorkshire

For the 6 months to 24 November 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North Yorkshire region with a requirement for Service Delivery.

1 9 (81.82%) ITIL
2 4 (36.36%) Stakeholder Management
2 4 (36.36%) Service Management
2 4 (36.36%) Change Management
3 3 (27.27%) ServiceNow
3 3 (27.27%) Asset Management
3 3 (27.27%) SLA
3 3 (27.27%) Microsoft
3 3 (27.27%) ITIL Certification
3 3 (27.27%) Project Management
4 2 (18.18%) Windows
4 2 (18.18%) Microsoft Office
4 2 (18.18%) Service Delivery Management
4 2 (18.18%) Incident Management
4 2 (18.18%) Change Control
5 1 (9.09%) Root Cause Analysis
5 1 (9.09%) Problem Management
5 1 (9.09%) SCCM
5 1 (9.09%) Windows 7
5 1 (9.09%) Capacity Planning
5 1 (9.09%) ITIL V3
5 1 (9.09%) Process Improvement
5 1 (9.09%) Windows Server
5 1 (9.09%) Service Design
5 1 (9.09%) Spend Analysis
5 1 (9.09%) Virtual Team Management
5 1 (9.09%) Virtual Team
5 1 (9.09%) Contract Management
5 1 (9.09%) IT Strategy
5 1 (9.09%) Office 365

Service Delivery
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (18.18%) Microsoft Office
2 1 (9.09%) S-PLUS
Cloud Services
1 1 (9.09%) Office 365
Communications & Networking
1 1 (9.09%) LAN
General
1 1 (9.09%) Retail
Job Titles
1 8 (72.73%) Service Manager
2 7 (63.64%) Delivery Manager
2 7 (63.64%) Services Delivery Manager
3 4 (36.36%) ITIL Manager
3 4 (36.36%) ITIL Service Manager
4 3 (27.27%) ITIL Service Delivery Manager
5 2 (18.18%) Implementation Manager
5 2 (18.18%) ITIL Implementation Manager
5 2 (18.18%) Service Implementation Manager
6 1 (9.09%) 1st Line Support
6 1 (9.09%) 1st Line Support Analyst
6 1 (9.09%) Analyst
6 1 (9.09%) Category Manager
6 1 (9.09%) IT Manager
6 1 (9.09%) IT Procurement Manager
6 1 (9.09%) Operations Manager
6 1 (9.09%) Procurement Manager
6 1 (9.09%) Service Desk Manager
6 1 (9.09%) Service Operations Manager
6 1 (9.09%) Support Analyst
Miscellaneous
1 1 (9.09%) Virtual Team
Operating Systems
1 2 (18.18%) Windows
2 1 (9.09%) Windows 7
2 1 (9.09%) Windows Phone
2 1 (9.09%) Windows Server
2 1 (9.09%) Windows Server 2003
2 1 (9.09%) Windows Server 2012
2 1 (9.09%) Windows XP
Processes & Methodologies
1 9 (81.82%) ITIL
2 4 (36.36%) Change Management
2 4 (36.36%) Service Management
2 4 (36.36%) Stakeholder Management
3 3 (27.27%) Asset Management
3 3 (27.27%) Project Management
4 2 (18.18%) Change Control
4 2 (18.18%) Incident Management
4 2 (18.18%) Service Delivery Management
5 1 (9.09%) Capacity Planning
5 1 (9.09%) Contract Management
5 1 (9.09%) IT Strategy
5 1 (9.09%) ITIL V3
5 1 (9.09%) Line Management
5 1 (9.09%) Mobile Device Management
5 1 (9.09%) Process Improvement
5 1 (9.09%) Root Cause Analysis
5 1 (9.09%) Service Design
5 1 (9.09%) Spend Analysis
5 1 (9.09%) Virtual Team Management
Qualifications
1 3 (27.27%) ITIL Certification
Quality Assurance & Compliance
1 3 (27.27%) SLA
System Software
1 1 (9.09%) Active Directory
Systems Management
1 1 (9.09%) SCCM
Vendors
1 3 (27.27%) Microsoft
1 3 (27.27%) ServiceNow
2 1 (9.09%) Apple
2 1 (9.09%) Cisco
2 1 (9.09%) HP
2 1 (9.09%) NetApp