Period
to 20 January 2018

The following table provides summary statistics for contract job vacancies advertised in Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 20 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
England > Yorkshire
6 months to
20 Jan 2018
Same period 2017 Same period 2016
Rank 98 76 99
Rank change year-on-year -22 +23 -41
Contract jobs citing Service Delivery 85 136 126
As % of all contract IT jobs advertised in Yorkshire 1.93% 2.76% 2.09%
As % of the Processes & Methodologies category 2.32% 3.32% 2.51%
Number of daily rates quoted 43 78 99
Yorkshire median daily rate £425 £425 £450
Median daily rate % change year-on-year - -5.56% +12.50%
10th Percentile £228 £209 £284
90th Percentile £485 £671 £677
England median daily rate £425 £425 £400
% change year-on-year - +6.25% -
Number of hourly rates quoted 16 13 2
Yorkshire median hourly rate £14.25 £12.25 £14.00
Median hourly rate % change year-on-year +16.33% -12.50% +16.67%
10th Percentile £14.05 £8.48 £13.15
90th Percentile £20.06 £15.75 £15.25
England median hourly rate £16.00 £17.06 £17.50
% change year-on-year -6.19% -2.54% +10.24%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Contract vacancies with a requirement for process or methodology skills 3,670 4,101 5,027
As % of all contract IT jobs advertised in Yorkshire 83.37% 83.15% 83.33%
Number of daily rates quoted 2,400 2,686 3,368
Yorkshire median daily rate £400 £400 £388
Median daily rate % change year-on-year - +3.23% +10.71%
10th Percentile £261 £258 £263
90th Percentile £550 £542 £550
England median daily rate £450 £433 £425
% change year-on-year +4.05% +1.76% +6.12%
Number of hourly rates quoted 102 131 176
Yorkshire median hourly rate £17.50 £14.87 £15.00
Median hourly rate % change year-on-year +17.73% -0.90% -
10th Percentile £10.50 £10.69 £9.99
90th Percentile £41.45 £33.75 £26.75
England median hourly rate £24.00 £25.00 £23.00
% change year-on-year -4.00% +8.70% +15.00%

Service Delivery
Job Vacancy Trend in Yorkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Delivery in Yorkshire

Service Delivery
Contractor Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Yorkshire.

Contractor daily rate trend for Service Delivery in Yorkshire

Service Delivery
Contractor Daily Rate Histogram in Yorkshire

The daily rate distribution of IT jobs citing Service Delivery in Yorkshire over the 6 months to 20 January 2018.

Contractor daily rate histogram for Service Delivery in Yorkshire

Service Delivery
Contractor Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Yorkshire.

Contractor hourly rate trend for Service Delivery in Yorkshire

Service Delivery
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Yorkshire region over the 6 months to 20 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -10 67 £425 - 43
North Yorkshire +6 11 £425 -5.56% 5
South Yorkshire -21 3 £331 -22.06% 6
Service Delivery
England

For the 6 months to 20 January 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for Service Delivery.

1 22 (25.88%) ITIL
2 19 (22.35%) Windows
3 18 (21.18%) Microsoft
4 17 (20.00%) Project Management
5 14 (16.47%) Active Directory
6 13 (15.29%) Service Management
6 13 (15.29%) Finance
7 12 (14.12%) Windows 7
8 11 (12.94%) Analytical Skills
8 11 (12.94%) Change Management
8 11 (12.94%) LAN
8 11 (12.94%) Feasibility Study
9 10 (11.76%) WAN
9 10 (11.76%) SLA
10 9 (10.59%) Unix
10 9 (10.59%) Windows XP
10 9 (10.59%) Microsoft Office
10 9 (10.59%) Asset Management
10 9 (10.59%) Performance Management
11 8 (9.41%) Management Information System
11 8 (9.41%) Stakeholder Management
11 8 (9.41%) Agile Software Development
11 8 (9.41%) SAP
11 8 (9.41%) Service Design
12 7 (8.24%) Linux
12 7 (8.24%) Windows 2000
12 7 (8.24%) MCP
12 7 (8.24%) HNC
12 7 (8.24%) Microsoft Certification
12 7 (8.24%) SAP PM

Service Delivery
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.53%) MS Exchange
2 2 (2.35%) SharePoint
2 2 (2.35%) Skype for Business
3 1 (1.18%) Apache
3 1 (1.18%) nginx
3 1 (1.18%) OpenStack
3 1 (1.18%) SAS
Applications
1 9 (10.59%) Microsoft Office
2 1 (1.18%) Microsoft Excel
2 1 (1.18%) S-PLUS
Business Applications
1 7 (8.24%) SAP PM
Cloud Services
1 6 (7.06%) Office 365
2 4 (4.71%) Amazon AWS
2 4 (4.71%) IaaS
2 4 (4.71%) Microsoft Azure
2 4 (4.71%) PaaS
3 3 (3.53%) SaaS
4 1 (1.18%) Cloud Computing
Communications & Networking
1 11 (12.94%) LAN
2 10 (11.76%) WAN
3 5 (5.88%) IP Telephony
3 5 (5.88%) SMS
4 3 (3.53%) DNS
5 2 (2.35%) Firewall
5 2 (2.35%) Internet
5 2 (2.35%) Intranet
5 2 (2.35%) Skype
5 2 (2.35%) Wireless
6 1 (1.18%) Broadband
6 1 (1.18%) DHCP
6 1 (1.18%) SSH
6 1 (1.18%) TCP/IP
Database & Business Intelligence
1 2 (2.35%) RDBMS
1 2 (2.35%) Relational Database
1 2 (2.35%) SQL Server
2 1 (1.18%) Hadoop
2 1 (1.18%) MySQL
2 1 (1.18%) Oracle Database
2 1 (1.18%) Oracle Database 10g
2 1 (1.18%) Oracle Reports
2 1 (1.18%) PostgreSQL
2 1 (1.18%) SQL Server 2008
2 1 (1.18%) SQL Server 2016
Development Applications
1 6 (7.06%) Git (software)
1 6 (7.06%) Jenkins
General
1 13 (15.29%) Finance
2 5 (5.88%) Telecoms
3 4 (4.71%) Local Government
4 3 (3.53%) Legal
4 3 (3.53%) Retail
5 1 (1.18%) Banking
5 1 (1.18%) Military
5 1 (1.18%) Publishing
5 1 (1.18%) Retail Banking
Job Titles
1 15 (17.65%) Service Manager
2 12 (14.12%) Delivery Manager
2 12 (14.12%) Services Delivery Manager
3 9 (10.59%) 2nd Line Support
3 9 (10.59%) Analyst
4 7 (8.24%) Consultant
4 7 (8.24%) ITIL Manager
4 7 (8.24%) ITIL Service Manager
4 7 (8.24%) SAP Consultant
4 7 (8.24%) Service Desk Support
5 6 (7.06%) ITIL Service Delivery Manager
5 6 (7.06%) SAP PM Consultant
6 5 (5.88%) Active Directory Support
6 5 (5.88%) Business Analyst
6 5 (5.88%) Scrum Master
6 5 (5.88%) Systems Engineer
6 5 (5.88%) Telephony Support
7 4 (4.71%) ITIL Implementation Manager
7 4 (4.71%) Project Manager
7 4 (4.71%) Service Implementation Manager
Libraries, Frameworks & Software Standards
1 4 (4.71%) Web Services
2 1 (1.18%) LDAP
2 1 (1.18%) Node.js
2 1 (1.18%) Velocity
Miscellaneous
1 11 (12.94%) Analytical Skills
2 8 (9.41%) Management Information System
3 6 (7.06%) Clustering
4 5 (5.88%) Data Centre
5 4 (4.71%) User Experience
6 2 (2.35%) Client/Server
7 1 (1.18%) Mainframe
7 1 (1.18%) Security Operations Centre
7 1 (1.18%) Virtual Team
Operating Systems
1 19 (22.35%) Windows
2 12 (14.12%) Windows 7
3 9 (10.59%) Unix
3 9 (10.59%) Windows XP
4 7 (8.24%) Linux
4 7 (8.24%) Windows 2000
4 7 (8.24%) Windows Vista
5 5 (5.88%) Windows Server
6 2 (2.35%) Android
6 2 (2.35%) Red Hat Enterprise Linux
6 2 (2.35%) Windows Server 2003
7 1 (1.18%) Windows 10
7 1 (1.18%) Windows 8
7 1 (1.18%) Windows Phone
7 1 (1.18%) Windows Server 2012
Processes & Methodologies
1 22 (25.88%) ITIL
2 17 (20.00%) Project Management
3 13 (15.29%) Service Management
4 11 (12.94%) Change Management
4 11 (12.94%) Feasibility Study
5 9 (10.59%) Asset Management
5 9 (10.59%) Performance Management
6 8 (9.41%) Agile Software Development
6 8 (9.41%) Service Design
6 8 (9.41%) Stakeholder Management
7 7 (8.24%) Coaching
7 7 (8.24%) Data Protection
7 7 (8.24%) High Availability
7 7 (8.24%) Information Security
7 7 (8.24%) Mentoring
7 7 (8.24%) Process Improvement
7 7 (8.24%) Scrum
8 6 (7.06%) Agile Project Management
8 6 (7.06%) Release Management
8 6 (7.06%) Target Operating Model
Programming Languages
1 6 (7.06%) Java
1 6 (7.06%) PHP
2 1 (1.18%) Bash Shell
2 1 (1.18%) JavaScript
2 1 (1.18%) Perl
2 1 (1.18%) Python
2 1 (1.18%) SQL
Qualifications
1 7 (8.24%) HNC
1 7 (8.24%) MCP
1 7 (8.24%) Microsoft Certification
2 6 (7.06%) Degree
3 4 (4.71%) Security Cleared
4 3 (3.53%) ITIL Certification
4 3 (3.53%) SC Cleared
5 2 (2.35%) CCNA
5 2 (2.35%) Cisco Certification
6 1 (1.18%) APMG
6 1 (1.18%) CCNP
6 1 (1.18%) SAS Certification
Quality Assurance & Compliance
1 10 (11.76%) SLA
2 1 (1.18%) ISO 22301
2 1 (1.18%) ISO/IEC 27001
2 1 (1.18%) QA
System Software
1 14 (16.47%) Active Directory
2 4 (4.71%) Docker
3 1 (1.18%) Firmware
3 1 (1.18%) Virtual Machines
Systems Management
1 7 (8.24%) SCCM
2 6 (7.06%) Puppet
2 6 (7.06%) Salt
3 4 (4.71%) Marathon
3 4 (4.71%) Mesos
4 3 (3.53%) Ansible
4 3 (3.53%) CFEngine
4 3 (3.53%) Opscode Chef
5 1 (1.18%) HAProxy
Vendors
1 18 (21.18%) Microsoft
2 8 (9.41%) SAP
3 6 (7.06%) F5
4 5 (5.88%) Red Hat
4 5 (5.88%) ServiceNow
5 4 (4.71%) Cisco
6 3 (3.53%) Apple
6 3 (3.53%) Brocade
7 2 (2.35%) CheckPoint
7 2 (2.35%) HP
7 2 (2.35%) Juniper
7 2 (2.35%) Oracle
7 2 (2.35%) VMware
8 1 (1.18%) Autodesk
8 1 (1.18%) Dell
8 1 (1.18%) NetApp
8 1 (1.18%) Wyse