Period
to 27 May 2020

The following table provides summary statistics for contract job vacancies advertised in Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 27 May 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Delivery
England > Yorkshire
6 months to
27 May 2020
Same period 2019 Same period 2018
Rank 71 140 124
Rank change year-on-year +69 -16 -29
Contract jobs citing Service Delivery 53 48 75
As % of all contract jobs advertised in Yorkshire 2.49% 1.07% 1.54%
As % of the Processes & Methodologies category 2.95% 1.25% 1.76%
Number of daily rates quoted 30 25 48
Median daily rate £513 £400 £463
Median daily rate % change year-on-year +28.13% -13.51% +8.82%
10th Percentile £402 £213 £160
90th Percentile £703 £533 £550
England median daily rate £450 £450 £450
Number of hourly rates quoted 18 5 8
Median hourly rate £17.10 £22.36 £14.25
Median hourly rate % change year-on-year -23.53% +56.88% +61.56%
10th Percentile £10.34 £17.26 £12.41
90th Percentile £22.75 £43.15 £16.30
England median hourly rate £19.50 £18.00 £15.25
% change year-on-year +8.33% +18.07% -11.64%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Contract vacancies with a requirement for process or methodology skills 1,795 3,846 4,254
As % of all contract IT jobs advertised in Yorkshire 84.19% 86.04% 87.44%
Number of daily rates quoted 1,136 2,553 2,818
Median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% -
10th Percentile £300 £263 £268
90th Percentile £613 £575 £538
England median daily rate £475 £475 £463
% change year-on-year - +2.70% +2.78%
Number of hourly rates quoted 100 127 123
Median hourly rate £18.45 £17.25 £20.61
Median hourly rate % change year-on-year +6.97% -16.30% +52.67%
10th Percentile £11.25 £11.22 £10.75
90th Percentile £35.00 £38.98 £44.20
Median hourly rate £28.00 £25.00 £22.00
% change year-on-year +11.98% +13.64% -13.73%

Service Delivery
Job Vacancy Trend in Yorkshire

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Delivery in Yorkshire

Service Delivery
Contractor Daily Rate Trend in Yorkshire

3-month moving average daily rate quoted in jobs citing Service Delivery in Yorkshire.

Daily rate trend for Service Delivery in Yorkshire

Service Delivery
Daily Rate Histogram in Yorkshire

Daily rate distribution for jobs citing Service Delivery in Yorkshire over the 6 months to 27 May 2020.

Daily rate histogram for Service Delivery in Yorkshire

Service Delivery
Contractor Hourly Rate Trend in Yorkshire

3-month moving average hourly rates quoted in jobs citing Service Delivery in Yorkshire.

Hourly rate trend for Service Delivery in Yorkshire

Service Delivery
Hourly Rate Histogram in Yorkshire

Hourly rate distribution of jobs citing Service Delivery in Yorkshire over the 6 months to 27 May 2020.

Hourly rate histogram for Service Delivery in Yorkshire

Service Delivery
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Yorkshire region over the 6 months to 27 May 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +55 37 £573 +141.05% 1
North Yorkshire +3 9 £463 -1.33% 2
East Yorkshire +5 3 - - 1
South Yorkshire +39 2 £425 +3.09%
Service Delivery
England

For the 6 months to 27 May 2020, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Yorkshire region with a requirement for Service Delivery.

1 17 (32.08%) ITIL
2 15 (28.30%) Microsoft Office
2 15 (28.30%) Microsoft
3 14 (26.42%) Windows
3 14 (26.42%) Service Management
4 13 (24.53%) Windows Server
5 12 (22.64%) Problem-Solving
6 11 (20.75%) Office 365
6 11 (20.75%) Active Directory
7 9 (16.98%) Agile Software Development
7 9 (16.98%) Project Management
8 8 (15.09%) Public Sector
9 7 (13.21%) Project Delivery
9 7 (13.21%) SCCM
10 6 (11.32%) Google
10 6 (11.32%) Enterprise Architecture
10 6 (11.32%) Degree
10 6 (11.32%) Data Modelling
10 6 (11.32%) Azure
10 6 (11.32%) Coaching
11 5 (9.43%) Windows Server 2012
11 5 (9.43%) Windows Server 2016
11 5 (9.43%) Service Design
11 5 (9.43%) Driving Licence
11 5 (9.43%) ERP
11 5 (9.43%) ITSM
12 4 (7.55%) Migration
12 4 (7.55%) Stakeholder Management
12 4 (7.55%) Incident Management
12 4 (7.55%) Supplier Management

Service Delivery
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.66%) MS Exchange
2 2 (3.77%) SharePoint
3 1 (1.89%) Confluence
3 1 (1.89%) IBM Notes
3 1 (1.89%) Oracle HTTP Server
3 1 (1.89%) Oracle SOA Suite
3 1 (1.89%) WebLogic
Applications
1 15 (28.30%) Microsoft Office
2 1 (1.89%) Acrobat
2 1 (1.89%) Microsoft Excel
2 1 (1.89%) MS Visio
Business Applications
1 1 (1.89%) Remedy ITSM
Cloud Services
1 11 (20.75%) Office 365
2 6 (11.32%) Azure
3 3 (5.66%) AWS
4 1 (1.89%) Cloud Computing
4 1 (1.89%) Slack
Communications & Networking
1 3 (5.66%) TCP/IP
2 2 (3.77%) DHCP
2 2 (3.77%) DNS
2 2 (3.77%) LAN
2 2 (3.77%) WAN
2 2 (3.77%) Wi-Fi
3 1 (1.89%) Firewall
3 1 (1.89%) HTTP
3 1 (1.89%) Internet
3 1 (1.89%) SAN
Database & Business Intelligence
1 4 (7.55%) SQL Server
2 3 (5.66%) Data Warehouse
3 2 (3.77%) SQL Server 2012
3 2 (3.77%) SQL Server 2014
3 2 (3.77%) SQL Server 2016
4 1 (1.89%) Oracle Reports
Development Applications
1 2 (3.77%) JIRA
2 1 (1.89%) Jenkins
2 1 (1.89%) Oracle Forms
General
1 8 (15.09%) Public Sector
2 3 (5.66%) Back Office
2 3 (5.66%) Retail
2 3 (5.66%) Telecoms
3 2 (3.77%) Finance
3 2 (3.77%) Legal
3 2 (3.77%) Publishing
4 1 (1.89%) Police
Job Titles
1 11 (20.75%) Service Delivery Manager
2 10 (18.87%) Delivery Manager
3 9 (16.98%) Service Manager
4 8 (15.09%) Architect
5 6 (11.32%) Enterprise Architect
6 5 (9.43%) Analyst
6 5 (9.43%) ICT Support
6 5 (9.43%) Support Engineer
7 4 (7.55%) ICT Engineer
7 4 (7.55%) ICT Support Engineer
7 4 (7.55%) IT Manager
7 4 (7.55%) IT Support
8 3 (5.66%) IT Support Technician
8 3 (5.66%) IT Technician
8 3 (5.66%) Senior Manager
8 3 (5.66%) Service Analyst
8 3 (5.66%) Service Transition Manager
8 3 (5.66%) Support Technician
8 3 (5.66%) Transition Manager
9 2 (3.77%) Installation Technician
Libraries, Frameworks & Software Standards
1 1 (1.89%) Middleware
Miscellaneous
1 5 (9.43%) Driving Licence
2 4 (7.55%) NHS
3 3 (5.66%) Enterprise Software
3 3 (5.66%) Handset
4 2 (3.77%) Data Centre
5 1 (1.89%) Analytical Skills
5 1 (1.89%) Public Cloud
5 1 (1.89%) Self-Motivation
5 1 (1.89%) User Experience
Operating Systems
1 14 (26.42%) Windows
2 13 (24.53%) Windows Server
3 5 (9.43%) Windows Server 2012
3 5 (9.43%) Windows Server 2016
4 3 (5.66%) Windows 2000 Server
5 2 (3.77%) Linux
5 2 (3.77%) Windows 10
6 1 (1.89%) HPUX
6 1 (1.89%) Red Hat Enterprise Linux
6 1 (1.89%) Windows 7
Processes & Methodologies
1 17 (32.08%) ITIL
2 14 (26.42%) Service Management
3 12 (22.64%) Problem-Solving
4 9 (16.98%) Agile Software Development
4 9 (16.98%) Project Management
5 7 (13.21%) Project Delivery
6 6 (11.32%) Coaching
6 6 (11.32%) Data Modelling
6 6 (11.32%) Enterprise Architecture
7 5 (9.43%) ERP
7 5 (9.43%) ITSM
7 5 (9.43%) Service Design
8 4 (7.55%) Incident Management
8 4 (7.55%) IT Strategy
8 4 (7.55%) Mentoring
8 4 (7.55%) Migration
8 4 (7.55%) SOA
8 4 (7.55%) Supplier Management
8 4 (7.55%) Technology Roadmap
8 4 (7.55%) TOGAF
Programming Languages
1 1 (1.89%) Java
1 1 (1.89%) Python
Qualifications
1 6 (11.32%) Degree
2 4 (7.55%) CCNA
2 4 (7.55%) Cisco Certification
2 4 (7.55%) ITIL Certification
3 2 (3.77%) ITIL Foundation Certificate
3 2 (3.77%) Security Cleared
4 1 (1.89%) CCDP
4 1 (1.89%) Microsoft Certification
4 1 (1.89%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 4 (7.55%) QA
1 4 (7.55%) SLA
2 1 (1.89%) Data Quality
2 1 (1.89%) PCI DSS
System Software
1 11 (20.75%) Active Directory
2 3 (5.66%) VMware Infrastructure
Systems Management
1 7 (13.21%) SCCM
2 1 (1.89%) Ansible
2 1 (1.89%) Norton AntiVirus
2 1 (1.89%) Opscode Chef
2 1 (1.89%) Puppet
2 1 (1.89%) Terraform
Vendors
1 15 (28.30%) Microsoft
2 6 (11.32%) Google
3 4 (7.55%) Apple
3 4 (7.55%) Cisco
4 3 (5.66%) HP
4 3 (5.66%) VMware
5 1 (1.89%) Adobe
5 1 (1.89%) Hyperion
5 1 (1.89%) Lotus
5 1 (1.89%) McAfee
5 1 (1.89%) Oracle
5 1 (1.89%) Red Hat
5 1 (1.89%) RedPrairie
5 1 (1.89%) Remedy
5 1 (1.89%) ServiceNow
5 1 (1.89%) Symantec