The following table provides summary statistics for contract job vacancies advertised in Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 28 April 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
England / Yorkshire
3 months to
28 Apr 2017
Same period 2016 Same period 2015
Rank 92 79 88
Rank change year-on-year -13 +9  
Contract jobs citing Service Delivery 32 68 59
As % of all contract IT jobs advertised in Yorkshire 1.48% 2.32% 2.02%
As % of the Processes & Methodologies category 1.79% 2.78% 2.42%
Number of daily rates quoted 13 45 33
Median daily rate £375 £420 £380
Median daily rate % change year-on-year -10.71% +10.52%  
90% offered a daily rate of more than £215 £269 £247
10% offered a daily rate of more than £515 £690 £450
UK excluding London median daily rate £425 £375 £387
% change year-on-year +13.33% -3.10%  
Number of hourly rates quoted 7 0 2
Median hourly rate £8.82 - £10.85
90% offered a hourly rate of more than £8.79 - £8.32
10% offered a hourly rate of more than £12.29 - £13.37
UK excluding London median hourly rate £18.00 £23.00 £17.00
% change year-on-year -21.73% +35.29%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Yorkshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Yorkshire
Contract job vacancies with a requirement for process and methodology skills 1785 2442 2436
As % of all contract IT job vacancies advertised in Yorkshire 82.60% 83.15% 83.60%
Number of daily rates quoted 1155 1707 1574
Median daily rate £418 £425 £375
Median daily rate % change year-on-year -1.76% +13.33%  
90% offered a daily rate of more than £300 £308 £255
10% offered a daily rate of more than £550 £590 £475
UK excluding London median daily rate £415 £400 £390
% change year-on-year +3.75% +2.56%  
Number of hourly rates quoted 38 59 62
Median hourly rate £18.00 £14.50 £18.00
Median hourly rate % change year-on-year +24.13% -19.44%  
90% offered a hourly rate of more than £8.82 £10.18 £9.15
10% offered a hourly rate of more than £40.00 £37.50 £35.05
UK excluding London median hourly rate £37.00 £36.00 £30.20
% change year-on-year +2.77% +19.20%  

Service Delivery
Job Vacancy Trend in Yorkshire

The job posting trend of jobs advertised in Yorkshire citing Service Delivery as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in Yorkshire

Service Delivery
Contractor Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Yorkshire.

Contractor daily rate trend for Service Delivery in Yorkshire

Service Delivery
Contractor Daily Rate Histogram in Yorkshire

The daily rate distribution of IT jobs citing Service Delivery in Yorkshire over the 3 months to 28 April 2017.

Contractor daily rate histogram for Service Delivery in Yorkshire

Service Delivery
Contractor Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Yorkshire.

Contractor hourly rate trend for Service Delivery in Yorkshire

Service Delivery
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Yorkshire region over the 3 months to 28 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -15 17 £450 +5.88% 7
South Yorkshire +7 13 £227 -44.41% 1
North Yorkshire +9 1 - - 1
East Yorkshire +1 1 - -
Service Delivery
England

For the 6 months to 28 April 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for Service Delivery.

1 49 (46.23%) ITIL
2 34 (32.08%) Finance
3 27 (25.47%) Agile Software Development
4 22 (20.75%) Service Management
5 19 (17.92%) Degree
6 17 (16.04%) Management Information System
7 15 (14.15%) Unix
7 15 (14.15%) Windows
7 15 (14.15%) SLA
7 15 (14.15%) Customer Requirements
8 14 (13.21%) Service Design
9 13 (12.26%) Stakeholder Management
9 13 (12.26%) Project Management
10 12 (11.32%) Cisco
10 12 (11.32%) ITSM
10 12 (11.32%) User Stories
10 12 (11.32%) Analytical Skills
11 11 (10.38%) Change Management
11 11 (10.38%) Active Directory
11 11 (10.38%) Linux
12 10 (9.43%) Microsoft
12 10 (9.43%) NHS
13 9 (8.49%) VMware
13 9 (8.49%) Psychology
13 9 (8.49%) Usability Testing
13 9 (8.49%) Integration Testing
13 9 (8.49%) Retail
13 9 (8.49%) iSeries
13 9 (8.49%) Market Research
13 9 (8.49%) ServiceNow

Service Delivery
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.77%) IBM Domino
1 4 (3.77%) SAS
1 4 (3.77%) SharePoint
1 4 (3.77%) WebSphere
2 1 (0.94%) SharePoint 2013
2 1 (0.94%) SharePoint Server
Applications
1 8 (7.55%) Microsoft Office
2 5 (4.72%) Microsoft Excel
3 2 (1.89%) Microsoft PowerPoint
4 1 (0.94%) Adobe After Effects
4 1 (0.94%) Adobe Premiere
4 1 (0.94%) MS Visio
4 1 (0.94%) Photoshop
4 1 (0.94%) Spreadsheet
Business Applications
1 2 (1.89%) SAP Oil and Gas
Cloud Services
1 1 (0.94%) Adobe Creative Cloud
1 1 (0.94%) Cloud Computing
Communications & Networking
1 3 (2.83%) Firewall
1 3 (2.83%) FTP
1 3 (2.83%) Intrusion Detection
1 3 (2.83%) LAN
1 3 (2.83%) SAN
1 3 (2.83%) WAN
2 2 (1.89%) Telepresence
3 1 (0.94%) F5 BIG-IP GTM
3 1 (0.94%) F5 BIG-IP LTM
3 1 (0.94%) Internet
3 1 (0.94%) Intranet
3 1 (0.94%) Wireless
Database & Business Intelligence
1 6 (5.66%) SQL Server
2 4 (3.77%) Hadoop
3 1 (0.94%) EDRMS
3 1 (0.94%) Oracle Database
3 1 (0.94%) SQL Server 2008
Development Applications
1 1 (0.94%) Visual Studio
General
1 34 (32.08%) Finance
2 9 (8.49%) Retail
3 7 (6.60%) Banking
4 6 (5.66%) Legal
5 3 (2.83%) Electronics
5 3 (2.83%) Telecoms
6 2 (1.89%) Billing
6 2 (1.89%) Manufacturing
6 2 (1.89%) Marketing
6 2 (1.89%) Military
7 1 (0.94%) Financial Institution
7 1 (0.94%) Multimedia
7 1 (0.94%) Publishing
Job Titles
1 16 (15.09%) Service Manager
2 14 (13.21%) Administrator
2 14 (13.21%) Analyst
3 13 (12.26%) Delivery Manager
4 9 (8.49%) Senior User Researcher
4 9 (8.49%) User Researcher
5 8 (7.55%) Infrastructure Manager
5 8 (7.55%) Service Analyst
6 7 (6.60%) Service Desk Analyst
6 7 (6.60%) Services Delivery Manager
6 7 (6.60%) Systems Administrator
7 5 (4.72%) IT Manager
8 4 (3.77%) Applications Support
8 4 (3.77%) Business Analyst
8 4 (3.77%) SAS Administrator
8 4 (3.77%) Senior Manager
9 3 (2.83%) Infrastructure Engineer
9 3 (2.83%) ITIL Manager
9 3 (2.83%) Network Administrator
9 3 (2.83%) Security Manager
Libraries, Frameworks & Software Standards
1 7 (6.60%) HTML
2 4 (3.77%) Web Services
3 3 (2.83%) ISPF
3 3 (2.83%) Middleware
4 1 (0.94%) .NET
4 1 (0.94%) .NET Framework
4 1 (0.94%) ASP.NET
4 1 (0.94%) Play Framework
4 1 (0.94%) RESTful
4 1 (0.94%) Velocity
4 1 (0.94%) XML
4 1 (0.94%) XSLT
Miscellaneous
1 17 (16.04%) Management Information System
2 12 (11.32%) Analytical Skills
3 10 (9.43%) NHS
4 9 (8.49%) iSeries
4 9 (8.49%) User Experience
5 4 (3.77%) Client/Server
6 3 (2.83%) Mainframe
6 3 (2.83%) Tandem
7 2 (1.89%) CESG
7 2 (1.89%) Data Centre
7 2 (1.89%) Driving Licence
7 2 (1.89%) e-Learning
7 2 (1.89%) Video Conferencing
8 1 (0.94%) Algorithms
8 1 (0.94%) CESG CLAS
8 1 (0.94%) Computer Science
8 1 (0.94%) Motion Graphics
Operating Systems
1 15 (14.15%) Unix
1 15 (14.15%) Windows
2 11 (10.38%) Linux
3 3 (2.83%) zOS
4 2 (1.89%) Windows 7
Processes & Methodologies
1 49 (46.23%) ITIL
2 27 (25.47%) Agile Software Development
3 22 (20.75%) Service Management
4 15 (14.15%) Customer Requirements
5 14 (13.21%) Service Design
6 13 (12.26%) Project Management
6 13 (12.26%) Stakeholder Management
7 12 (11.32%) ITSM
7 12 (11.32%) User Stories
8 11 (10.38%) Change Management
9 9 (8.49%) Cognitive Psychology
9 9 (8.49%) Front End Development
9 9 (8.49%) Guerrilla Research
9 9 (8.49%) Guerrilla Testing
9 9 (8.49%) Integration Testing
9 9 (8.49%) Market Research
9 9 (8.49%) Prototyping
9 9 (8.49%) Psychology
9 9 (8.49%) System Integration Testing
9 9 (8.49%) Usability Testing
Programming Languages
1 7 (6.60%) C++
1 7 (6.60%) JavaScript
1 7 (6.60%) SQL
2 3 (2.83%) JCL
3 2 (1.89%) C
4 1 (0.94%) C#
4 1 (0.94%) Scala
Qualifications
1 19 (17.92%) Degree
2 8 (7.55%) ITIL Foundation Certificate
3 7 (6.60%) Security Cleared
4 3 (2.83%) CISM
4 3 (2.83%) CISSP
4 3 (2.83%) SAS Certification
4 3 (2.83%) SC Cleared
5 2 (1.89%) A+ Certification
5 2 (1.89%) BC Cleared
5 2 (1.89%) HNC
5 2 (1.89%) ITIL Certification
5 2 (1.89%) MCDST
5 2 (1.89%) Microsoft Certification
6 1 (0.94%) CLAS
6 1 (0.94%) CTC Cleared
6 1 (0.94%) DBS Check
6 1 (0.94%) ISEB
Quality Assurance & Compliance
1 15 (14.15%) SLA
2 5 (4.72%) Disclosure Scotland
3 3 (2.83%) QA
4 2 (1.89%) HMG Security Policy Framework
4 2 (1.89%) ISO/IEC 27001
System Software
1 11 (10.38%) Active Directory
2 7 (6.60%) VMware Infrastructure
3 3 (2.83%) Terminal Server
3 3 (2.83%) Time Sharing Option
Systems Management
1 2 (1.89%) Nagios
1 2 (1.89%) OpenView
2 1 (0.94%) SCCM
Vendors
1 12 (11.32%) Cisco
2 10 (9.43%) Microsoft
3 9 (8.49%) ServiceNow
3 9 (8.49%) VMware
4 6 (5.66%) Avaya
5 4 (3.77%) Palo Alto
6 3 (2.83%) Axway
6 3 (2.83%) Citrix
6 3 (2.83%) IBM
6 3 (2.83%) IBM Sterling
6 3 (2.83%) Xerox
7 2 (1.89%) BMC
7 2 (1.89%) HP
7 2 (1.89%) SAP
8 1 (0.94%) Apple
8 1 (0.94%) CheckPoint
8 1 (0.94%) Dell
8 1 (0.94%) F5
8 1 (0.94%) Oracle
8 1 (0.94%) Progress
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