Period
to 15 December 2017

The following table provides summary statistics for contract job vacancies advertised in Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 15 December 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
England > Yorkshire
6 months to
15 Dec 2017
Same period 2016 Same period 2015
Rank 102 85 110
Rank change year-on-year -17 +25 -60
Contract jobs citing Service Delivery 87 140 119
As % of all contract IT jobs advertised in Yorkshire 1.96% 2.64% 1.90%
As % of the Processes & Methodologies category 2.33% 3.16% 2.29%
Number of daily rates quoted 42 70 109
Yorkshire median daily rate £419 £425 £450
Median daily rate % change year-on-year -1.47% -5.56% +5.88%
10th Percentile £220 £224 £300
90th Percentile £475 £675 £671
England median daily rate £425 £425 £400
% change year-on-year - +6.25% -
Number of hourly rates quoted 20 14 2
Yorkshire median hourly rate £14.20 £12.25 £14.00
Median hourly rate % change year-on-year +15.92% -12.50% +2.25%
10th Percentile £9.25 £8.51 £13.15
90th Percentile £19.51 £15.75 £15.25
England median hourly rate £16.41 £17.03 £18.25
% change year-on-year -3.64% -6.71% +11.69%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Contract vacancies with a requirement for process or methodology skills 3729 4429 5205
As % of all contract IT jobs advertised in Yorkshire 83.82% 83.63% 83.20%
Number of daily rates quoted 2460 2886 3563
Yorkshire median daily rate £410 £400 £380
Median daily rate % change year-on-year +2.50% +5.26% +8.57%
10th Percentile £263 £260 £263
90th Percentile £550 £550 £540
England median daily rate £450 £430 £425
% change year-on-year +4.65% +1.18% +6.25%
Number of hourly rates quoted 96 137 174
Yorkshire median hourly rate £16.00 £14.57 £14.50
Median hourly rate % change year-on-year +9.85% +0.45% -
10th Percentile £10.50 £10.69 £9.25
90th Percentile £40.00 £34.97 £28.00
England median hourly rate £25.00 £24.44 £22.00
% change year-on-year +2.29% +11.09% +15.79%

Service Delivery
Job Vacancy Trend in Yorkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Delivery in Yorkshire

Service Delivery
Contractor Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Yorkshire.

Contractor daily rate trend for Service Delivery in Yorkshire

Service Delivery
Contractor Daily Rate Histogram in Yorkshire

The daily rate distribution of IT jobs citing Service Delivery in Yorkshire over the 6 months to 15 December 2017.

Contractor daily rate histogram for Service Delivery in Yorkshire

Service Delivery
Contractor Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Yorkshire.

Contractor hourly rate trend for Service Delivery in Yorkshire

Service Delivery
Contractor Hourly Rate Histogram in Yorkshire

The hourly rate distribution of IT jobs citing Service Delivery in Yorkshire over the 6 months to 15 December 2017.

Contractor hourly rate histogram for Service Delivery in Yorkshire

Service Delivery
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Yorkshire region over the 6 months to 15 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +1 65 £369 -11.41% 13
North Yorkshire 0 11 £425 -5.56% 1
South Yorkshire -12 6 £406 -4.41% 2
Service Delivery
England

For the 6 months to 15 December 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for Service Delivery.

1 27 (31.03%) ITIL
2 20 (22.99%) Windows
3 18 (20.69%) Microsoft
4 16 (18.39%) Service Management
5 14 (16.09%) Active Directory
6 13 (14.94%) Project Management
6 13 (14.94%) LAN
6 13 (14.94%) Windows 7
7 12 (13.79%) Change Management
7 12 (13.79%) Finance
7 12 (13.79%) WAN
8 11 (12.64%) Unix
8 11 (12.64%) SLA
8 11 (12.64%) Feasibility Study
9 10 (11.49%) Windows 2000
9 10 (11.49%) Windows XP
9 10 (11.49%) Microsoft Office
9 10 (11.49%) Asset Management
9 10 (11.49%) Performance Management
10 9 (10.34%) MCP
10 9 (10.34%) Microsoft Certification
10 9 (10.34%) Management Information System
10 9 (10.34%) Stakeholder Management
11 8 (9.20%) HNC
11 8 (9.20%) SAP
11 8 (9.20%) Data Protection
11 8 (9.20%) Windows Vista
11 8 (9.20%) Agile Software Development
11 8 (9.20%) Information Security
11 8 (9.20%) Service Design

Service Delivery
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.75%) MS Exchange
2 2 (2.30%) Blackberry Enterprise Server
2 2 (2.30%) Exchange Server 2007
2 2 (2.30%) SharePoint
2 2 (2.30%) Skype for Business
3 1 (1.15%) Apache
3 1 (1.15%) nginx
3 1 (1.15%) OpenStack
3 1 (1.15%) SAS
3 1 (1.15%) WebLogic
3 1 (1.15%) WebSphere
3 1 (1.15%) WebSphere Application Server
3 1 (1.15%) WebSphere Process Server
Applications
1 10 (11.49%) Microsoft Office
2 1 (1.15%) Microsoft Excel
2 1 (1.15%) S-PLUS
Business Applications
1 7 (8.05%) SAP PM
Cloud Services
1 4 (4.60%) Office 365
2 1 (1.15%) Amazon AWS
2 1 (1.15%) Cloud Computing
2 1 (1.15%) IaaS
2 1 (1.15%) Microsoft Azure
2 1 (1.15%) PaaS
Communications & Networking
1 13 (14.94%) LAN
2 12 (13.79%) WAN
3 5 (5.75%) SMS
4 4 (4.60%) Internet
4 4 (4.60%) Intranet
4 4 (4.60%) IP Telephony
5 3 (3.45%) DNS
6 2 (2.30%) Firewall
6 2 (2.30%) Skype
6 2 (2.30%) Wireless
7 1 (1.15%) Broadband
7 1 (1.15%) DHCP
7 1 (1.15%) LDAP
7 1 (1.15%) SSH
7 1 (1.15%) SSL
7 1 (1.15%) TCP/IP
Database & Business Intelligence
1 2 (2.30%) RDBMS
1 2 (2.30%) Relational Database
1 2 (2.30%) SQL Server
2 1 (1.15%) Hadoop
2 1 (1.15%) MySQL
2 1 (1.15%) Oracle Database
2 1 (1.15%) Oracle Database 10g
2 1 (1.15%) Oracle Reports
2 1 (1.15%) PostgreSQL
2 1 (1.15%) SQL Server 2008
2 1 (1.15%) SQL Server 2016
Development Applications
1 3 (3.45%) Git (software)
1 3 (3.45%) Jenkins
2 1 (1.15%) ClearCase
2 1 (1.15%) ClearQuest
General
1 12 (13.79%) Finance
2 5 (5.75%) Telecoms
3 3 (3.45%) Legal
3 3 (3.45%) Local Government
3 3 (3.45%) Retail
4 2 (2.30%) Banking
5 1 (1.15%) Military
5 1 (1.15%) Publishing
5 1 (1.15%) Retail Banking
Job Titles
1 16 (18.39%) Delivery Manager
1 16 (18.39%) Service Manager
2 13 (14.94%) Analyst
2 13 (14.94%) Services Delivery Manager
3 9 (10.34%) 2nd Line Support
4 8 (9.20%) Service Desk Support
5 7 (8.05%) Consultant
5 7 (8.05%) ITIL Manager
5 7 (8.05%) ITIL Service Manager
5 7 (8.05%) SAP Consultant
5 7 (8.05%) Service Analyst
6 6 (6.90%) ITIL Service Delivery Manager
6 6 (6.90%) SAP PM Consultant
6 6 (6.90%) Technical Support
7 5 (5.75%) 2nd Line Technical Support
7 5 (5.75%) Business Analyst
8 4 (4.60%) Implementation Manager
8 4 (4.60%) Project Manager
8 4 (4.60%) Service Desk Analyst
8 4 (4.60%) Support Engineer
Libraries, Frameworks & Software Standards
1 1 (1.15%) Node.js
1 1 (1.15%) Velocity
1 1 (1.15%) Web Services
Miscellaneous
1 9 (10.34%) Management Information System
2 8 (9.20%) Analytical Skills
3 4 (4.60%) Client/Server
3 4 (4.60%) User Experience
4 3 (3.45%) Clustering
5 2 (2.30%) Data Centre
5 2 (2.30%) Security Operations Centre
6 1 (1.15%) Mainframe
6 1 (1.15%) NHS
6 1 (1.15%) Virtual Team
Operating Systems
1 20 (22.99%) Windows
2 13 (14.94%) Windows 7
3 11 (12.64%) Unix
4 10 (11.49%) Windows 2000
4 10 (11.49%) Windows XP
5 8 (9.20%) Windows Vista
6 7 (8.05%) Windows Server
7 5 (5.75%) Linux
8 4 (4.60%) Windows Server 2003
9 3 (3.45%) Windows 8
10 2 (2.30%) Android
11 1 (1.15%) AIX
11 1 (1.15%) Windows 10
11 1 (1.15%) Windows Phone
11 1 (1.15%) Windows Server 2012
Processes & Methodologies
1 27 (31.03%) ITIL
2 16 (18.39%) Service Management
3 13 (14.94%) Project Management
4 12 (13.79%) Change Management
5 11 (12.64%) Feasibility Study
6 10 (11.49%) Asset Management
6 10 (11.49%) Performance Management
7 9 (10.34%) Stakeholder Management
8 8 (9.20%) Agile Software Development
8 8 (9.20%) Data Protection
8 8 (9.20%) Information Security
8 8 (9.20%) Service Design
9 7 (8.05%) Process Improvement
10 6 (6.90%) Incident Management
10 6 (6.90%) Target Operating Model
11 5 (5.75%) DevOps
11 5 (5.75%) Problem Management
11 5 (5.75%) Service Delivery Management
12 4 (4.60%) Change Control
12 4 (4.60%) Competitor Analysis
Programming Languages
1 3 (3.45%) Java
1 3 (3.45%) PHP
2 1 (1.15%) Bash Shell
2 1 (1.15%) JavaScript
2 1 (1.15%) Jython
2 1 (1.15%) Perl
2 1 (1.15%) Python
2 1 (1.15%) SQL
Qualifications
1 9 (10.34%) MCP
1 9 (10.34%) Microsoft Certification
2 8 (9.20%) HNC
3 5 (5.75%) Degree
3 5 (5.75%) ITIL Certification
4 2 (2.30%) CCNA
4 2 (2.30%) Cisco Certification
4 2 (2.30%) Security Cleared
5 1 (1.15%) APMG
5 1 (1.15%) CCNP
5 1 (1.15%) ITIL Foundation Certificate
5 1 (1.15%) SAS Certification
5 1 (1.15%) SC Cleared
Quality Assurance & Compliance
1 11 (12.64%) SLA
2 1 (1.15%) Disclosure Scotland
2 1 (1.15%) ISO 22301
2 1 (1.15%) ISO/IEC 27001
2 1 (1.15%) QA
System Software
1 14 (16.09%) Active Directory
2 1 (1.15%) Docker
2 1 (1.15%) Firmware
2 1 (1.15%) Virtual Machines
Systems Management
1 7 (8.05%) SCCM
2 3 (3.45%) Ansible
2 3 (3.45%) CFEngine
2 3 (3.45%) Opscode Chef
2 3 (3.45%) Puppet
2 3 (3.45%) Salt
3 2 (2.30%) DameWare
4 1 (1.15%) HAProxy
4 1 (1.15%) Marathon
4 1 (1.15%) Mesos
Vendors
1 18 (20.69%) Microsoft
2 8 (9.20%) SAP
3 5 (5.75%) ServiceNow
4 4 (4.60%) Cisco
4 4 (4.60%) HP
5 3 (3.45%) Apple
5 3 (3.45%) Dell
5 3 (3.45%) F5
5 3 (3.45%) Wyse
6 2 (2.30%) CheckPoint
6 2 (2.30%) Juniper
6 2 (2.30%) LANDesk
6 2 (2.30%) Oracle
6 2 (2.30%) Red Hat
6 2 (2.30%) VMware
7 1 (1.15%) Autodesk
7 1 (1.15%) IBM
7 1 (1.15%) NetApp