Period
to 23 July 2017

The following table provides summary statistics for permanent job vacancies advertised in North Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 23 July 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
Yorkshire > North Yorkshire
6 months to
23 Jul 2017
Same period 2016 Same period 2015
Rank 80 83 86
Rank change year-on-year +3 +3 +35
Permanent jobs citing Service Delivery 35 48 54
As % of all permanent IT jobs advertised in North Yorkshire 2.35% 2.87% 2.64%
As % of the Processes & Methodologies category 2.60% 3.29% 2.89%
Number of salaries quoted 26 36 47
North Yorkshire median annual salary £40,000 £45,000 £45,000
Median salary % change year-on-year -11.11% - -18.18%
10th Percentile £24,375 £21,125 £30,750
90th Percentile £55,000 £55,000 £53,750
Yorkshire median annual salary £42,500 £47,500 £45,000
% change year-on-year -10.53% +5.56% +0.56%

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Yorkshire with a requirement for process and methodology skills.

Process & Methodology Skills
North Yorkshire
Permanent job vacancies with a requirement for process and methodology skills 1346 1458 1870
As % of all permanent IT job vacancies advertised in North Yorkshire 90.40% 87.20% 91.58%
Number of salaries quoted 1143 1217 1686
North Yorkshire median annual salary £40,000 £40,000 £40,000
10th Percentile £25,000 £24,750 £23,500
90th Percentile £57,500 £52,500 £55,000
Yorkshire median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

Service Delivery
Job Vacancy Trend in North Yorkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for Service Delivery in North Yorkshire

Service Delivery
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in North Yorkshire.

Salary trend for Service Delivery in North Yorkshire

Service Delivery
Salary Histogram in North Yorkshire

The salary distribution of IT jobs citing Service Delivery in North Yorkshire over the 6 months to 23 July 2017.

Salary histogram for Service Delivery in North Yorkshire

Service Delivery
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North Yorkshire region over the 6 months to 23 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
York +29 27 £40,000 -20.00%
Harrogate -21 7 £40,000 -11.11%
Service Delivery
Yorkshire

For the 6 months to 23 July 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North Yorkshire region with a requirement for Service Delivery.

1 23 (65.71%) ITIL
2 17 (48.57%) Windows
3 16 (45.71%) Microsoft
3 16 (45.71%) VMware
4 13 (37.14%) Active Directory
5 11 (31.43%) SLA
5 11 (31.43%) Project Management
6 10 (28.57%) Service Management
7 9 (25.71%) SAN
7 9 (25.71%) Business Continuity
7 9 (25.71%) Data Centre
8 8 (22.86%) Windows Server 2012
8 8 (22.86%) VMware Infrastructure
8 8 (22.86%) Firewall
8 8 (22.86%) Cisco
8 8 (22.86%) LAN
8 8 (22.86%) VoIP
8 8 (22.86%) WAN
9 7 (20.00%) VPN
9 7 (20.00%) CCNA
9 7 (20.00%) Disaster Recovery
9 7 (20.00%) HP
9 7 (20.00%) Cisco Certification
9 7 (20.00%) Microsoft Certification
9 7 (20.00%) CheckPoint
9 7 (20.00%) Network Management
9 7 (20.00%) Finance
9 7 (20.00%) Technical Architecture
10 6 (17.14%) MCITP
10 6 (17.14%) XenApp

Service Delivery
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (17.14%) MS Exchange
2 5 (14.29%) IIS
3 1 (2.86%) Exchange Server 2003
3 1 (2.86%) Exchange Server 2007
3 1 (2.86%) Exchange Server 2010
3 1 (2.86%) Exchange Server 2013
3 1 (2.86%) Tomcat
Applications
1 1 (2.86%) Microsoft Office
Business Applications
1 1 (2.86%) BASE24
Cloud Services
1 6 (17.14%) Microsoft Azure
2 2 (5.71%) Cloud Computing
2 2 (5.71%) Office 365
Communications & Networking
1 9 (25.71%) SAN
2 8 (22.86%) Firewall
2 8 (22.86%) LAN
2 8 (22.86%) VoIP
2 8 (22.86%) WAN
3 7 (20.00%) VPN
4 2 (5.71%) TCP/IP
5 1 (2.86%) DNS
5 1 (2.86%) LDAP
5 1 (2.86%) NAS
5 1 (2.86%) Unified Communications
Database & Business Intelligence
1 1 (2.86%) NonStop SQL
1 1 (2.86%) SQL Server
General
1 7 (20.00%) Finance
2 3 (8.57%) Billing
3 2 (5.71%) Telecoms
Job Titles
1 7 (20.00%) Network Engineer
2 6 (17.14%) Delivery Manager
3 5 (14.29%) Platform Engineer
3 5 (14.29%) Senior Platform Engineer
3 5 (14.29%) Senior Systems Engineer
3 5 (14.29%) Senior Technical Engineer
3 5 (14.29%) Systems Engineer
3 5 (14.29%) Technical Engineer
3 5 (14.29%) Technical Support
4 4 (11.43%) Service Manager
4 4 (11.43%) Services Delivery Manager
5 3 (8.57%) 3rd Line Engineer
5 3 (8.57%) 3rd Line Support
5 3 (8.57%) 3rd Line Support Engineer
5 3 (8.57%) 3rd Line Technical Engineer
5 3 (8.57%) 3rd Line Technical Support
5 3 (8.57%) Senior Technical Support
5 3 (8.57%) Senior Technical Support Engineer
5 3 (8.57%) Support Engineer
5 3 (8.57%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 1 (2.86%) Spring
1 1 (2.86%) Web Services
1 1 (2.86%) XML
Miscellaneous
1 9 (25.71%) Data Centre
2 5 (14.29%) Client/Server
2 5 (14.29%) Clustering
3 3 (8.57%) Management Information System
4 2 (5.71%) Virtual Team
5 1 (2.86%) Analytical Skills
5 1 (2.86%) CMDB
Operating Systems
1 17 (48.57%) Windows
2 8 (22.86%) Windows Server 2012
3 3 (8.57%) Windows Server
4 2 (5.71%) Unix
4 2 (5.71%) Windows Server 2003
4 2 (5.71%) Windows Server 2008
5 1 (2.86%) Linux
5 1 (2.86%) Windows 2000
Processes & Methodologies
1 23 (65.71%) ITIL
2 11 (31.43%) Project Management
3 10 (28.57%) Service Management
4 9 (25.71%) Business Continuity
5 7 (20.00%) Disaster Recovery
5 7 (20.00%) Network Management
5 7 (20.00%) Technical Architecture
6 5 (14.29%) Continuous Improvement
6 5 (14.29%) Email Filtering
6 5 (14.29%) Kalman Filter
6 5 (14.29%) Load Balancing
6 5 (14.29%) Mobile Device Management
6 5 (14.29%) Service Desk Management
6 5 (14.29%) Web Filtering
7 4 (11.43%) ITIL V3
7 4 (11.43%) Stakeholder Management
8 3 (8.57%) Line Management
8 3 (8.57%) Matrix Management
8 3 (8.57%) Performance Management
8 3 (8.57%) Service Design
Programming Languages
1 5 (14.29%) PowerShell
2 2 (5.71%) SQL
3 1 (2.86%) C++
3 1 (2.86%) COBOL
3 1 (2.86%) Java
3 1 (2.86%) VB
Qualifications
1 7 (20.00%) CCNA
1 7 (20.00%) Cisco Certification
1 7 (20.00%) Microsoft Certification
2 6 (17.14%) MCITP
2 6 (17.14%) MCSE
3 5 (14.29%) MCSA
4 2 (5.71%) ITIL Certification
4 2 (5.71%) Security Cleared
5 1 (2.86%) Degree
5 1 (2.86%) ITIL Foundation Certificate
5 1 (2.86%) MCDST
5 1 (2.86%) MCP
Quality Assurance & Compliance
1 11 (31.43%) SLA
2 2 (5.71%) PMO
3 1 (2.86%) ISO/IEC 27001
System Software
1 13 (37.14%) Active Directory
2 8 (22.86%) VMware Infrastructure
3 6 (17.14%) XenApp
4 5 (14.29%) DFS Replication
5 2 (5.71%) Hyper-V
6 1 (2.86%) VMware ESXi
6 1 (2.86%) vSphere
6 1 (2.86%) XenServer
Systems Management
1 6 (17.14%) SCCM
2 5 (14.29%) WSUS
3 1 (2.86%) OpenView
Vendors
1 16 (45.71%) Microsoft
1 16 (45.71%) VMware
2 8 (22.86%) Cisco
3 7 (20.00%) CheckPoint
3 7 (20.00%) HP
4 6 (17.14%) Citrix
4 6 (17.14%) EMC
5 5 (14.29%) LANDesk
5 5 (14.29%) SolarWinds
6 2 (5.71%) NetApp
6 2 (5.71%) SAP
7 1 (2.86%) BT
7 1 (2.86%) Isilon
7 1 (2.86%) Nimsoft
7 1 (2.86%) Openreach