Period
to 17 January 2019

The following table provides summary statistics for permanent job vacancies advertised in North Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 17 January 2019 with a comparison to the same period in the previous 2 years.

Services Delivery
Yorkshire > North Yorkshire
6 months to
17 Jan 2019
Same period 2018 Same period 2017
Rank 77 93 65
Rank change year-on-year +16 -28 -9
Permanent jobs citing Service Delivery 29 5 52
As % of all permanent IT jobs advertised in North Yorkshire 2.53% 0.40% 3.39%
As % of the Processes & Methodologies category 2.78% 0.44% 3.76%
Number of salaries quoted 12 5 37
North Yorkshire median annual salary £55,000 £25,000 £21,000
Median salary % change year-on-year +120.00% +19.05% -53.33%
10th Percentile £29,000 £23,750 £20,500
90th Percentile £114,250 £66,250 £47,500
Yorkshire median annual salary £45,000 £40,000 £42,500
% change year-on-year +12.50% -5.88% -5.56%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
North Yorkshire
Permanent vacancies with a requirement for process or methodology skills 1,042 1,132 1,382
As % of all permanent IT jobs advertised in North Yorkshire 90.77% 89.98% 90.09%
Number of salaries quoted 827 932 1,113
North Yorkshire median annual salary £44,000 £42,500 £40,000
Median salary % change year-on-year +3.53% +6.25% +6.67%
10th Percentile £22,250 £26,250 £22,000
90th Percentile £60,000 £60,000 £55,000
Yorkshire median annual salary £43,500 £42,500 £40,500
% change year-on-year +2.35% +4.94% +1.25%

Service Delivery
Job Vacancy Trend in North Yorkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for Service Delivery in North Yorkshire

Service Delivery
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in North Yorkshire.

Salary trend for Service Delivery in North Yorkshire

Service Delivery
Salary Histogram in North Yorkshire

The salary distribution of IT jobs citing Service Delivery in North Yorkshire over the 6 months to 17 January 2019.

Salary histogram for Service Delivery in North Yorkshire

Service Delivery
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North Yorkshire region over the 6 months to 17 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
York +9 12 £65,000 +165.31% 5
Scarborough - 8 - -
Selby - 2 - -
Middlesbrough -6 1 - -
Harrogate - 1 £50,000 -
Service Delivery
Yorkshire

For the 6 months to 17 January 2019, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Yorkshire region with a requirement for Service Delivery.

1 14 (48.28%) Finance
2 13 (44.83%) ITIL
3 12 (41.38%) Service Management
4 11 (37.93%) Change Management
4 11 (37.93%) Problem-Solving
5 10 (34.48%) ITSM
6 9 (31.03%) Manufacturing
7 8 (27.59%) French Language
7 8 (27.59%) Enterprise Software
7 8 (27.59%) Infrastructure Management
8 7 (24.14%) Agile Software Development
9 6 (20.69%) IT Strategy
10 5 (17.24%) Mentoring
10 5 (17.24%) Problem Management
10 5 (17.24%) SQL
11 4 (13.79%) Coaching
12 3 (10.34%) People Management
12 3 (10.34%) Performance Management
12 3 (10.34%) QA
12 3 (10.34%) Crystal Reports
12 3 (10.34%) ERP
12 3 (10.34%) CRM
12 3 (10.34%) Internet
13 2 (6.90%) HTML
13 2 (6.90%) Intranet
13 2 (6.90%) Microsoft
13 2 (6.90%) Cognizant
13 2 (6.90%) SharePoint
13 2 (6.90%) SLA
13 2 (6.90%) XML

Service Delivery
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.90%) CMS
1 2 (6.90%) SharePoint
Business Applications
1 2 (6.90%) Dynamics NAV
2 1 (3.45%) Oracle EBS
2 1 (3.45%) Oracle EBS R12
2 1 (3.45%) Oracle iRecruitment
2 1 (3.45%) Sage 200
Cloud Services
1 1 (3.45%) Amazon AWS
1 1 (3.45%) Microsoft Azure
Communications & Networking
1 3 (10.34%) Internet
2 2 (6.90%) Intranet
3 1 (3.45%) Firewall
3 1 (3.45%) WAN
Database & Business Intelligence
1 3 (10.34%) Crystal Reports
2 1 (3.45%) Azure SQL Database
2 1 (3.45%) Oracle BI EE
2 1 (3.45%) SQL Server
2 1 (3.45%) SQL Server 2008
2 1 (3.45%) SQL Server 2012
2 1 (3.45%) SQL Server 2016
2 1 (3.45%) SQL Server Analysis Services
2 1 (3.45%) SQL Server Integration Services
2 1 (3.45%) SQL Server Reporting Services
General
1 14 (48.28%) Finance
2 9 (31.03%) Manufacturing
3 8 (27.59%) French Language
4 1 (3.45%) Retail
Job Titles
1 8 (27.59%) OSS Engineer
2 5 (17.24%) Head of IT
3 4 (13.79%) Delivery Manager
3 4 (13.79%) Service Manager
3 4 (13.79%) Services Delivery Manager
4 3 (10.34%) Head of Applications
4 3 (10.34%) Technology Director
5 2 (6.90%) Developer
5 2 (6.90%) Service Improvement Manager
5 2 (6.90%) Web Developer
6 1 (3.45%) Analyst
6 1 (3.45%) Consultant
6 1 (3.45%) DBA
6 1 (3.45%) Development Manager
6 1 (3.45%) Functional Analyst
6 1 (3.45%) Sage 200 Consultant
6 1 (3.45%) Senior Consultant
6 1 (3.45%) Software Development Manager
6 1 (3.45%) SQL DBA
6 1 (3.45%) Support Analyst
Libraries, Frameworks & Software Standards
1 2 (6.90%) .NET
1 2 (6.90%) HTML
1 2 (6.90%) XML
Miscellaneous
1 8 (27.59%) Enterprise Software
2 2 (6.90%) Analytical Skills
2 2 (6.90%) e-Learning
2 2 (6.90%) Learning Management System
2 2 (6.90%) User Experience
3 1 (3.45%) Management Information System
Processes & Methodologies
1 13 (44.83%) ITIL
2 12 (41.38%) Service Management
3 11 (37.93%) Change Management
3 11 (37.93%) Problem-Solving
4 10 (34.48%) ITSM
5 8 (27.59%) Infrastructure Management
6 7 (24.14%) Agile Software Development
7 6 (20.69%) IT Strategy
8 5 (17.24%) Mentoring
8 5 (17.24%) Problem Management
9 4 (13.79%) Coaching
10 3 (10.34%) CRM
10 3 (10.34%) ERP
10 3 (10.34%) People Management
10 3 (10.34%) Performance Management
11 2 (6.90%) Computer Science
11 2 (6.90%) Content Management
11 2 (6.90%) Programme Management
11 2 (6.90%) Stakeholder Management
11 2 (6.90%) Web Development
Programming Languages
1 5 (17.24%) SQL
2 1 (3.45%) PowerShell
2 1 (3.45%) T-SQL
Qualifications
1 2 (6.90%) Computer Science Degree
1 2 (6.90%) Degree
2 1 (3.45%) CCNA
2 1 (3.45%) Cisco Certification
Quality Assurance & Compliance
1 3 (10.34%) QA
2 2 (6.90%) SLA
3 1 (3.45%) ISO 9001
Vendors
1 2 (6.90%) Cognizant
1 2 (6.90%) Microsoft
2 1 (3.45%) Cisco
2 1 (3.45%) Oracle
2 1 (3.45%) Sage