Period
to 16 August 2018

The following table provides summary statistics for permanent job vacancies advertised in North Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 16 August 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
Yorkshire > North Yorkshire
6 months to
16 Aug 2018
Same period 2017 Same period 2016
Rank 75 84 74
Rank change year-on-year +9 -10 +7
Permanent jobs citing Service Delivery 30 30 51
As % of all permanent IT jobs advertised in North Yorkshire 2.23% 2.12% 3.18%
As % of the Processes & Methodologies category 2.44% 2.31% 3.53%
Number of salaries quoted 36 24 31
North Yorkshire median annual salary £92,500 £40,000 £45,000
Median salary % change year-on-year +131.25% -11.11% -7.22%
10th Percentile £21,250 £30,028 £21,000
90th Percentile £117,500 £55,000 £55,000
Yorkshire median annual salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.56% -4.64%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
North Yorkshire
Permanent vacancies with a requirement for process or methodology skills 1,230 1,297 1,446
As % of all permanent IT jobs advertised in North Yorkshire 91.59% 91.47% 90.09%
Number of salaries quoted 1,031 1,088 1,173
North Yorkshire median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £26,250 £25,425 £23,000
90th Percentile £57,500 £60,000 £52,500
Yorkshire median annual salary £44,000 £42,500 £40,000
% change year-on-year +3.53% +6.25% -

Service Delivery
Job Vacancy Trend in North Yorkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for Service Delivery in North Yorkshire

Service Delivery
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in North Yorkshire.

Salary trend for Service Delivery in North Yorkshire

Service Delivery
Salary Histogram in North Yorkshire

The salary distribution of IT jobs citing Service Delivery in North Yorkshire over the 6 months to 16 August 2018.

Salary histogram for Service Delivery in North Yorkshire

Service Delivery
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North Yorkshire region over the 6 months to 16 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
York -12 20 £115,000 +187.50% 1
Harrogate +3 4 £47,500 +18.75% 1
Northallerton - 3 - -
Middlesbrough - 2 £52,500 -
Service Delivery
Yorkshire

For the 6 months to 16 August 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Yorkshire region with a requirement for Service Delivery.

1 15 (50.00%) Finance
2 12 (40.00%) Stakeholder Management
2 12 (40.00%) Active Directory
3 11 (36.67%) Agile Software Development
4 10 (33.33%) Problem Management
4 10 (33.33%) Waterfall
4 10 (33.33%) Analytical Skills
5 9 (30.00%) DevOps
5 9 (30.00%) IT Strategy
5 9 (30.00%) Customer-Centricity
5 9 (30.00%) Amazon AWS
5 9 (30.00%) Capacity Management
5 9 (30.00%) Enterprise Architecture
5 9 (30.00%) Resource Management
5 9 (30.00%) QA
5 9 (30.00%) Retail
5 9 (30.00%) Citrix
5 9 (30.00%) Microsoft
5 9 (30.00%) ITIL
5 9 (30.00%) Windows
5 9 (30.00%) TCP/IP
6 8 (26.67%) SLA
7 7 (23.33%) Microsoft Office
7 7 (23.33%) Risk Management
8 6 (20.00%) Office 365
8 6 (20.00%) Windows 7
9 4 (13.33%) Firewall
9 4 (13.33%) VoIP
9 4 (13.33%) User Experience
10 3 (10.00%) Windows Server 2012

Service Delivery
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.67%) SharePoint
1 2 (6.67%) Skype for Business
2 1 (3.33%) IBM Notes
2 1 (3.33%) IIS
Applications
1 7 (23.33%) Microsoft Office
2 1 (3.33%) MS Visio
Cloud Services
1 9 (30.00%) Amazon AWS
2 6 (20.00%) Office 365
3 1 (3.33%) Microsoft Azure
Communications & Networking
1 9 (30.00%) TCP/IP
2 4 (13.33%) Firewall
2 4 (13.33%) VoIP
3 2 (6.67%) Cisco ASA
3 2 (6.67%) LAN
3 2 (6.67%) Skype
3 2 (6.67%) WAN
4 1 (3.33%) BGP
4 1 (3.33%) Cisco Nexus
4 1 (3.33%) DWDM
4 1 (3.33%) EIGRP
4 1 (3.33%) HSRP
4 1 (3.33%) MPLS
4 1 (3.33%) OSPF
4 1 (3.33%) RIP
4 1 (3.33%) SSL
4 1 (3.33%) VPN
4 1 (3.33%) Wireless
Database & Business Intelligence
1 2 (6.67%) SQL Server
2 1 (3.33%) Power BI
General
1 15 (50.00%) Finance
2 9 (30.00%) Retail
3 3 (10.00%) Telecoms
Job Titles
1 7 (23.33%) Analyst
2 6 (20.00%) Service Analyst
2 6 (20.00%) Service Desk Analyst
3 5 (16.67%) Delivery Manager
3 5 (16.67%) Service Manager
3 5 (16.67%) Services Delivery Manager
4 3 (10.00%) IT Support
4 3 (10.00%) IT Support Technician
4 3 (10.00%) IT Technician
4 3 (10.00%) Support Technician
5 2 (6.67%) ICT Infrastructure Manager
5 2 (6.67%) ICT Manager
5 2 (6.67%) Infrastructure Manager
6 1 (3.33%) Architect
6 1 (3.33%) ICT Analyst
6 1 (3.33%) Network Architect
6 1 (3.33%) Network Engineer
6 1 (3.33%) Senior Network Engineer
6 1 (3.33%) Systems Analyst
6 1 (3.33%) Systems Manager
Libraries, Frameworks & Software Standards
1 1 (3.33%) .NET
1 1 (3.33%) XML
Miscellaneous
1 10 (33.33%) Analytical Skills
2 4 (13.33%) User Experience
3 2 (6.67%) Driving Licence
4 1 (3.33%) Management Information System
Operating Systems
1 9 (30.00%) Windows
2 6 (20.00%) Windows 7
3 3 (10.00%) Windows 10
3 3 (10.00%) Windows Server 2012
Processes & Methodologies
1 12 (40.00%) Stakeholder Management
2 11 (36.67%) Agile Software Development
3 10 (33.33%) Problem Management
3 10 (33.33%) Waterfall
4 9 (30.00%) Capacity Management
4 9 (30.00%) Customer-Centricity
4 9 (30.00%) DevOps
4 9 (30.00%) Enterprise Architecture
4 9 (30.00%) IT Strategy
4 9 (30.00%) ITIL
4 9 (30.00%) Resource Management
5 7 (23.33%) Risk Management
6 3 (10.00%) Project Management
7 2 (6.67%) Business Intelligence
7 2 (6.67%) SDLC
7 2 (6.67%) Service Management
8 1 (3.33%) Commercial Awareness
8 1 (3.33%) High Availability
8 1 (3.33%) Mentoring
8 1 (3.33%) Problem-Solving
Programming Languages
1 1 (3.33%) PowerShell
1 1 (3.33%) SQL
Qualifications
1 2 (6.67%) CCNP
1 2 (6.67%) Cisco Certification
1 2 (6.67%) ITIL Certification
2 1 (3.33%) CCDP
2 1 (3.33%) CCNA
Quality Assurance & Compliance
1 9 (30.00%) QA
2 8 (26.67%) SLA
System Software
1 12 (40.00%) Active Directory
2 2 (6.67%) VMware Infrastructure
Systems Management
1 2 (6.67%) SCCM
2 1 (3.33%) Systems Management Server (SMS)
Vendors
1 9 (30.00%) Citrix
1 9 (30.00%) Microsoft
2 2 (6.67%) Cisco
2 2 (6.67%) F5
2 2 (6.67%) VMware
3 1 (3.33%) CheckPoint
3 1 (3.33%) Juniper
3 1 (3.33%) Lotus
3 1 (3.33%) Palo Alto
3 1 (3.33%) SAP