Period
to 18 June 2018

The following table provides summary statistics for permanent job vacancies advertised in North Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 18 June 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
Yorkshire > North Yorkshire
6 months to
18 Jun 2018
Same period 2017 Same period 2016
Rank 83 82 82
Rank change year-on-year -1 0 +22
Permanent jobs citing Service Delivery 24 36 43
As % of all permanent IT jobs advertised in North Yorkshire 1.82% 2.31% 2.53%
As % of the Processes & Methodologies category 1.97% 2.53% 2.83%
Number of salaries quoted 24 24 38
North Yorkshire median annual salary £52,500 £38,750 £45,000
Median salary % change year-on-year +35.48% -13.89% +14.29%
10th Percentile £23,125 £21,075 £21,250
90th Percentile £117,500 £55,000 £57,500
Yorkshire median annual salary £36,400 £44,000 £50,000
% change year-on-year -17.27% -12.00% +17.65%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
North Yorkshire
Permanent vacancies with a requirement for process or methodology skills 1,219 1,421 1,519
As % of all permanent IT jobs advertised in North Yorkshire 92.42% 91.21% 89.51%
Number of salaries quoted 1,026 1,214 1,318
North Yorkshire median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +1.27%
10th Percentile £26,250 £23,750 £23,875
90th Percentile £57,500 £54,775 £52,500
Yorkshire median annual salary £43,146 £42,500 £40,000
% change year-on-year +1.52% +6.25% -

Service Delivery
Job Vacancy Trend in North Yorkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for Service Delivery in North Yorkshire

Service Delivery
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in North Yorkshire.

Salary trend for Service Delivery in North Yorkshire

Service Delivery
Salary Histogram in North Yorkshire

The salary distribution of IT jobs citing Service Delivery in North Yorkshire over the 6 months to 18 June 2018.

Salary histogram for Service Delivery in North Yorkshire

Service Delivery
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North Yorkshire region over the 6 months to 18 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
York -19 11 £115,000 +206.67%
Middlesbrough - 5 £50,000 -
Harrogate +5 4 £47,500 +18.75%
Northallerton - 3 - - 1
Service Delivery
Yorkshire

For the 6 months to 18 June 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Yorkshire region with a requirement for Service Delivery.

1 12 (50.00%) Finance
2 9 (37.50%) Stakeholder Management
2 9 (37.50%) Active Directory
3 7 (29.17%) ITIL
3 7 (29.17%) Analytical Skills
4 6 (25.00%) Office 365
4 6 (25.00%) Agile Software Development
4 6 (25.00%) Windows
4 6 (25.00%) TCP/IP
4 6 (25.00%) Citrix
4 6 (25.00%) Microsoft
5 5 (20.83%) SLA
5 5 (20.83%) Waterfall
6 4 (16.67%) Amazon AWS
6 4 (16.67%) Capacity Management
6 4 (16.67%) DevOps
6 4 (16.67%) SDLC
6 4 (16.67%) IT Strategy
6 4 (16.67%) Customer-Centricity
6 4 (16.67%) ITIL Certification
6 4 (16.67%) VoIP
6 4 (16.67%) Microsoft Office
6 4 (16.67%) Retail
6 4 (16.67%) Enterprise Architecture
6 4 (16.67%) Resource Management
6 4 (16.67%) QA
6 4 (16.67%) Problem Management
6 4 (16.67%) Firewall
6 4 (16.67%) Risk Management
6 4 (16.67%) Service Management

Service Delivery
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.33%) SharePoint
1 2 (8.33%) Skype for Business
2 1 (4.17%) IBM Notes
2 1 (4.17%) IIS
Applications
1 4 (16.67%) Microsoft Office
2 1 (4.17%) MS Visio
Cloud Services
1 6 (25.00%) Office 365
2 4 (16.67%) Amazon AWS
3 1 (4.17%) Microsoft Azure
Communications & Networking
1 6 (25.00%) TCP/IP
2 4 (16.67%) Firewall
2 4 (16.67%) VoIP
3 2 (8.33%) Cisco ASA
3 2 (8.33%) LAN
3 2 (8.33%) Skype
3 2 (8.33%) WAN
4 1 (4.17%) BGP
4 1 (4.17%) Cisco Nexus
4 1 (4.17%) DWDM
4 1 (4.17%) EIGRP
4 1 (4.17%) HSRP
4 1 (4.17%) MPLS
4 1 (4.17%) OSPF
4 1 (4.17%) RIP
4 1 (4.17%) SSL
4 1 (4.17%) Unified Communications
4 1 (4.17%) VPN
4 1 (4.17%) Wireless
Database & Business Intelligence
1 2 (8.33%) SQL Server
2 1 (4.17%) Power BI
General
1 12 (50.00%) Finance
2 4 (16.67%) Retail
3 3 (12.50%) Telecoms
4 1 (4.17%) Billing
Job Titles
1 7 (29.17%) Delivery Manager
1 7 (29.17%) Service Manager
1 7 (29.17%) Services Delivery Manager
2 4 (16.67%) Analyst
3 3 (12.50%) IT Support
3 3 (12.50%) IT Support Technician
3 3 (12.50%) IT Technician
3 3 (12.50%) Service Analyst
3 3 (12.50%) Service Desk Analyst
3 3 (12.50%) Support Technician
4 2 (8.33%) ICT Infrastructure Manager
4 2 (8.33%) ICT Manager
4 2 (8.33%) Infrastructure Manager
5 1 (4.17%) Architect
5 1 (4.17%) ICT Analyst
5 1 (4.17%) Network Architect
5 1 (4.17%) Network Engineer
5 1 (4.17%) Senior Network Engineer
5 1 (4.17%) Systems Analyst
5 1 (4.17%) Systems Manager
Libraries, Frameworks & Software Standards
1 1 (4.17%) .NET
1 1 (4.17%) XML
Miscellaneous
1 7 (29.17%) Analytical Skills
2 3 (12.50%) User Experience
3 2 (8.33%) Driving Licence
3 2 (8.33%) Management Information System
4 1 (4.17%) Data Centre
4 1 (4.17%) Virtual Team
Operating Systems
1 6 (25.00%) Windows
2 3 (12.50%) Windows 10
2 3 (12.50%) Windows 7
2 3 (12.50%) Windows Server 2012
Processes & Methodologies
1 9 (37.50%) Stakeholder Management
2 7 (29.17%) ITIL
3 6 (25.00%) Agile Software Development
4 5 (20.83%) Waterfall
5 4 (16.67%) Capacity Management
5 4 (16.67%) Customer-Centricity
5 4 (16.67%) DevOps
5 4 (16.67%) Enterprise Architecture
5 4 (16.67%) IT Strategy
5 4 (16.67%) Problem Management
5 4 (16.67%) Resource Management
5 4 (16.67%) Risk Management
5 4 (16.67%) SDLC
5 4 (16.67%) Service Management
6 3 (12.50%) Incident Management
6 3 (12.50%) Project Management
7 2 (8.33%) Business Intelligence
7 2 (8.33%) Problem-Solving
8 1 (4.17%) Disaster Recovery
8 1 (4.17%) Information Management
Programming Languages
1 1 (4.17%) PowerShell
1 1 (4.17%) SQL
Qualifications
1 4 (16.67%) ITIL Certification
2 2 (8.33%) CCNP
2 2 (8.33%) Cisco Certification
3 1 (4.17%) CCDP
3 1 (4.17%) CCNA
Quality Assurance & Compliance
1 5 (20.83%) SLA
2 4 (16.67%) QA
System Software
1 9 (37.50%) Active Directory
2 2 (8.33%) VMware Infrastructure
Systems Management
1 2 (8.33%) SCCM
2 1 (4.17%) Systems Management Server (SMS)
Vendors
1 6 (25.00%) Citrix
1 6 (25.00%) Microsoft
2 2 (8.33%) Cisco
2 2 (8.33%) F5
2 2 (8.33%) VMware
3 1 (4.17%) CheckPoint
3 1 (4.17%) Juniper
3 1 (4.17%) Lotus
3 1 (4.17%) Palo Alto
3 1 (4.17%) SAP