Period
to 18 November 2017

The following table provides summary statistics for contract job vacancies advertised in North Yorkshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Yorkshire > North Yorkshire
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 21 41 41
Rank change year-on-year +20 0 +3
Contract jobs citing Service Management 20 7 14
As % of all contract IT jobs advertised in North Yorkshire 5.88% 1.65% 2.99%
As % of the Processes & Methodologies category 7.58% 2.14% 3.89%
Number of daily rates quoted 13 2 13
North Yorkshire median daily rate £340 £319 £200
Median daily rate % change year-on-year +6.67% +59.38% -52.94%
10th Percentile £270 £288 £113
90th Percentile £438 £344 £300
Yorkshire median daily rate £425 £350 £340
% change year-on-year +21.43% +2.94% +8.80%
Number of hourly rates quoted 0 1 3
North Yorkshire median hourly rate - £11.50 £12.00
Median hourly rate % change year-on-year - -4.17% -4.91%
Yorkshire median hourly rate £12.00 £14.50 £15.00
% change year-on-year -17.24% -3.33% +8.62%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in North Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
North Yorkshire
Contract vacancies with a requirement for process or methodology skills 264 327 360
As % of all contract IT jobs advertised in North Yorkshire 77.65% 77.30% 76.76%
Number of daily rates quoted 187 180 217
North Yorkshire median daily rate £350 £350 £375
Median daily rate % change year-on-year - -6.67% +7.14%
10th Percentile £115 £163 £225
90th Percentile £488 £488 £488
Yorkshire median daily rate £400 £400 £375
% change year-on-year - +6.67% +7.14%
Number of hourly rates quoted 9 28 16
North Yorkshire median hourly rate £13.81 £14.69 £16.00
Median hourly rate % change year-on-year -5.97% -8.20% +24.90%
10th Percentile £10.75 £12.31 £12.00
90th Percentile £24.35 £38.65 £39.75
Yorkshire median hourly rate £15.93 £14.81 £14.50
% change year-on-year +7.58% +2.12% -

Service Management
Job Vacancy Trend in North Yorkshire

Job postings citing Service Management as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for Service Management in North Yorkshire

Service Management
Contractor Daily Rate Trend in North Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in North Yorkshire.

Contractor daily rate trend for Service Management in North Yorkshire

Service Management
Contractor Daily Rate Histogram in North Yorkshire

The daily rate distribution of IT jobs citing Service Management in North Yorkshire over the 6 months to 18 November 2017.

Contractor daily rate histogram for Service Management in North Yorkshire

Service Management
Contractor Hourly Rate Trend in North Yorkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in North Yorkshire.

Contractor hourly rate trend for Service Management in North Yorkshire

Service Management
Contract Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the North Yorkshire region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
York +19 15 £340 - 1
Selby - 2 - -
Northallerton - 1 £375 -
Service Management
Yorkshire

For the 6 months to 18 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North Yorkshire region with a requirement for Service Management.

1 13 (65.00%) ITIL
2 11 (55.00%) Migration
3 9 (45.00%) Translating Business Requirements
4 8 (40.00%) Service Design
5 7 (35.00%) Change Management
5 7 (35.00%) ServiceNow
6 6 (30.00%) Operations Management
6 6 (30.00%) Disaster Recovery
7 5 (25.00%) Stakeholder Management
7 5 (25.00%) Asset Management
7 5 (25.00%) Change Control
8 4 (20.00%) ITIL V3
8 4 (20.00%) Service Delivery
8 4 (20.00%) Automotive
8 4 (20.00%) PRINCE2
8 4 (20.00%) PRINCE2 Certification
9 3 (15.00%) Microsoft
9 3 (15.00%) Active Directory
10 2 (10.00%) Wireless
10 2 (10.00%) GAP Analysis
10 2 (10.00%) VoIP
10 2 (10.00%) SLA
10 2 (10.00%) Terminal Services
10 2 (10.00%) Project Management
10 2 (10.00%) Supplier Management
10 2 (10.00%) Incident Management
10 2 (10.00%) Business Analysis
10 2 (10.00%) Skype for Business
10 2 (10.00%) Skype
10 2 (10.00%) GDPR

Service Management
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.00%) Skype for Business
2 1 (5.00%) Exchange Server 2007
2 1 (5.00%) Exchange Server 2013
2 1 (5.00%) MS Exchange
Applications
1 1 (5.00%) Microsoft Office
Communications & Networking
1 2 (10.00%) Skype
1 2 (10.00%) VoIP
1 2 (10.00%) Wireless
2 1 (5.00%) SAN
Development Applications
1 1 (5.00%) Team Foundation Server
General
1 4 (20.00%) Automotive
2 1 (5.00%) Manufacturing
Job Titles
1 7 (35.00%) Service Transition Specialist
2 5 (25.00%) Service Design Specialist
3 4 (20.00%) Architect
3 4 (20.00%) Delivery Manager
3 4 (20.00%) IT Architect
3 4 (20.00%) Service Architect
3 4 (20.00%) Service Manager
3 4 (20.00%) Services Delivery Manager
4 3 (15.00%) Infrastructure Engineer
5 2 (10.00%) Analyst
5 2 (10.00%) Business Analyst
5 2 (10.00%) Consultant
5 2 (10.00%) Implementation Manager
5 2 (10.00%) IT Engineer
5 2 (10.00%) IT Infrastructure Engineer
5 2 (10.00%) ITIL Implementation Manager
5 2 (10.00%) ITIL Manager
5 2 (10.00%) ITIL Service Delivery Manager
5 2 (10.00%) ITIL Service Manager
5 2 (10.00%) Service Implementation Manager
Miscellaneous
1 1 (5.00%) Data Centre
Operating Systems
1 1 (5.00%) Windows
1 1 (5.00%) Windows 7
1 1 (5.00%) Windows Server
Processes & Methodologies
1 13 (65.00%) ITIL
2 11 (55.00%) Migration
3 9 (45.00%) Translating Business Requirements
4 8 (40.00%) Service Design
5 7 (35.00%) Change Management
6 6 (30.00%) Disaster Recovery
6 6 (30.00%) Operations Management
7 5 (25.00%) Asset Management
7 5 (25.00%) Change Control
7 5 (25.00%) Stakeholder Management
8 4 (20.00%) ITIL V3
8 4 (20.00%) PRINCE2
8 4 (20.00%) Service Delivery
9 2 (10.00%) Business Analysis
9 2 (10.00%) GAP Analysis
9 2 (10.00%) Incident Management
9 2 (10.00%) Project Management
9 2 (10.00%) Supplier Management
10 1 (5.00%) ITSM
10 1 (5.00%) Unified Process
Qualifications
1 4 (20.00%) PRINCE2 Certification
2 1 (5.00%) ITIL Certification
2 1 (5.00%) MCSE
2 1 (5.00%) Microsoft Certification
Quality Assurance & Compliance
1 2 (10.00%) GDPR
1 2 (10.00%) SLA
System Software
1 3 (15.00%) Active Directory
2 2 (10.00%) Terminal Services
3 1 (5.00%) VMware Infrastructure
3 1 (5.00%) vSphere
Systems Management
1 1 (5.00%) WSUS
Vendors
1 7 (35.00%) ServiceNow
2 3 (15.00%) Microsoft
3 1 (5.00%) VMware