The following table provides summary statistics for contract job vacancies advertised in North Yorkshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Service Management
Yorkshire / North Yorkshire
Rank 19 31 33
Rank change year-on-year +12 +2  
Contract jobs citing Service Management 10 4 7
As % of all contract IT jobs advertised in North Yorkshire 5.56% 1.89% 2.85%
As % of the Processes & Methodologies category 6.90% 2.44% 3.68%
Number of daily rates quoted 10 4 3
Median daily rate £400 £419 £325
Median daily rate % change year-on-year -4.47% +28.84%  
UK excluding London median daily rate £405 £399 £353
% change year-on-year +1.50% +13.11%  
Number of hourly rates quoted 0 0 1
Median hourly rate - - £13.00
UK excluding London median hourly rate £15.90 £14.00 £14.38
% change year-on-year +13.57% -2.60%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in North Yorkshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
North Yorkshire
Contract job vacancies with a requirement for process and methodology skills 145 164 190
As % of all contract IT job vacancies advertised in North Yorkshire 80.56% 77.36% 77.24%
Number of daily rates quoted 87 89 129
Median daily rate £400 £350 £380
Median daily rate % change year-on-year +14.28% -7.89%  
90% offered a daily rate of more than £325 £290 £228
10% offered a daily rate of more than £550 £450 £450
UK excluding London median daily rate £410 £400 £398
% change year-on-year +2.50% +0.62%  
Number of hourly rates quoted 8 16 4
Median hourly rate £12.00 £32.50 £17.50
Median hourly rate % change year-on-year -63.07% +85.71%  
90% offered a hourly rate of more than £11.50 £13.81 £13.00
10% offered a hourly rate of more than £17.50 £42.40 £38.00
UK excluding London median hourly rate £36.00 £38.75 £30.00
% change year-on-year -7.09% +29.16%  

Service Management
Job Vacancy Trend in North Yorkshire

The job posting trend of jobs advertised in North Yorkshire citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in North Yorkshire

Service Management
Contractor Daily Rate Trend in North Yorkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in North Yorkshire.

Contractor daily rate trend for Service Management in North Yorkshire

Service Management
Contractor Hourly Rate Trend in North Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management in North Yorkshire.

Contractor hourly rate trend for Service Management in North Yorkshire

Service Management
Contract Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the North Yorkshire region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate +2 4 £400 -8.57%
Middlesbrough - 3 £375 -
York - 1 £425 -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 26 March 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North Yorkshire region with a requirement for Service Management.

1 10 (90.91%) ITIL
2 7 (63.64%) Project Management
3 6 (54.55%) ITIL Certification
3 6 (54.55%) Remedy
3 6 (54.55%) HP
3 6 (54.55%) Change Management
3 6 (54.55%) ITSM
3 6 (54.55%) Remedy ITSM
3 6 (54.55%) Conflict Management
4 3 (27.27%) Telecoms
4 3 (27.27%) CCSE
4 3 (27.27%) Firewall
4 3 (27.27%) CCSA
4 3 (27.27%) Cisco Certification
4 3 (27.27%) Check Point Certification
4 3 (27.27%) CCNP
4 3 (27.27%) CCNA
4 3 (27.27%) Cisco
4 3 (27.27%) CheckPoint
4 3 (27.27%) Network Security
4 3 (27.27%) Security Cleared
4 3 (27.27%) Infrastructure Management
5 1 (9.09%) Supplier Management
5 1 (9.09%) Migration
5 1 (9.09%) Stakeholder Management
5 1 (9.09%) Wi-Fi
5 1 (9.09%) Service Delivery
5 1 (9.09%) BMC
5 1 (9.09%) Microsoft
5 1 (9.09%) SLA

Service Management
Top Related IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 6 (54.55%) Remedy ITSM
Communications & Networking
1 3 (27.27%) Firewall
1 3 (27.27%) Network Security
2 1 (9.09%) Wi-Fi
General
1 3 (27.27%) Telecoms
Job Titles
1 6 (54.55%) Analyst
2 5 (45.45%) Change Analyst
3 3 (27.27%) Network Engineer
4 2 (18.18%) Change Manager
4 2 (18.18%) ITIL Manager
4 2 (18.18%) ITIL Service Manager
4 2 (18.18%) Service Analyst
4 2 (18.18%) Service Manager
5 1 (9.09%) ITIL Change Analyst
5 1 (9.09%) ITIL Change Manager
5 1 (9.09%) ITIL Service Analyst
5 1 (9.09%) Remedy Analyst
5 1 (9.09%) Service Desk Analyst
5 1 (9.09%) Service Desk Manager
Miscellaneous
1 1 (9.09%) Analytical Skills
Processes & Methodologies
1 10 (90.91%) ITIL
2 7 (63.64%) Project Management
3 6 (54.55%) Change Management
3 6 (54.55%) Conflict Management
3 6 (54.55%) ITSM
4 3 (27.27%) Infrastructure Management
5 1 (9.09%) Migration
5 1 (9.09%) Service Delivery
5 1 (9.09%) Stakeholder Management
5 1 (9.09%) Supplier Management
Qualifications
1 6 (54.55%) ITIL Certification
2 3 (27.27%) CCNA
2 3 (27.27%) CCNP
2 3 (27.27%) CCSA
2 3 (27.27%) CCSE
2 3 (27.27%) Check Point Certification
2 3 (27.27%) Cisco Certification
2 3 (27.27%) Security Cleared
Quality Assurance & Compliance
1 1 (9.09%) SLA
Vendors
1 6 (54.55%) HP
1 6 (54.55%) Remedy
2 3 (27.27%) CheckPoint
2 3 (27.27%) Cisco
3 1 (9.09%) BMC
3 1 (9.09%) Microsoft
3 1 (9.09%) ServiceNow