Period
to 18 January 2020

The following table provides summary statistics for contract job vacancies advertised in Northamptonshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 18 January 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
East Midlands > Northamptonshire
6 months to
18 Jan 2020
Same period 2019 Same period 2018
Rank 26 60 52
Rank change year-on-year +34 -8 +14
Contract jobs citing ITSM 12 6 10
As % of all contract IT jobs advertised in Northamptonshire 4.30% 0.77% 1.60%
As % of the Processes & Methodologies category 4.86% 0.90% 1.88%
Number of daily rates quoted 2 3 10
Northamptonshire median daily rate £153 £210 £288
Median daily rate % change year-on-year -27.38% -26.96% -4.17%
10th Percentile £129 £205 £281
90th Percentile £182 £473 £368
East Midlands median daily rate £153 £280 £300
% change year-on-year -45.54% -6.67% -6.25%
Number of hourly rates quoted 6 0 0
Northamptonshire median hourly rate £16.50 - -
East Midlands median hourly rate £17.00 £16.86 £10.68
% change year-on-year +0.85% +57.92% +25.59%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Northamptonshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Northamptonshire
Contract vacancies with a requirement for process or methodology skills 247 663 533
As % of all contract IT jobs advertised in Northamptonshire 88.53% 85.55% 85.28%
Number of daily rates quoted 130 489 333
Northamptonshire median daily rate £368 £405 £400
Median daily rate % change year-on-year -9.02% +1.13% -4.76%
10th Percentile £161 £309 £231
90th Percentile £501 £578 £538
East Midlands median daily rate £400 £410 £392
% change year-on-year -2.44% +4.59% +2.15%
Number of hourly rates quoted 17 9 11
Northamptonshire median hourly rate £16.50 £15.00 £11.09
Median hourly rate % change year-on-year +10.00% +35.32% -17.89%
10th Percentile £16.20 £11.68 £10.29
90th Percentile £45.00 £17.15 £13.00
East Midlands median hourly rate £16.25 £14.94 £15.40
% change year-on-year +8.77% -2.99% +6.21%

ITSM
Job Vacancy Trend in Northamptonshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Northamptonshire.

Job vacancy trend for ITSM in Northamptonshire

ITSM
Contractor Daily Rate Trend in Northamptonshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Northamptonshire.

Contractor daily rate trend for ITSM in Northamptonshire

ITSM
Contractor Hourly Rate Trend in Northamptonshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Northamptonshire.

Contractor hourly rate trend for ITSM in Northamptonshire

ITSM
Contract Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Northamptonshire region over the 6 months to 18 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton +32 6 £153 -27.38% 1
Kettering 0 5 - - 1
ITSM
East Midlands

For the 6 months to 18 January 2020, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Northamptonshire region with a requirement for ITSM.

1 11 (91.67%) Active Directory
1 11 (91.67%) Service Management
2 10 (83.33%) Windows
2 10 (83.33%) DHCP
2 10 (83.33%) TCP/IP
3 6 (50.00%) Office 365
4 5 (41.67%) Windows Server 2012
4 5 (41.67%) Mobile Device Management
4 5 (41.67%) Exchange Server 2013
4 5 (41.67%) Patch Management
4 5 (41.67%) Data Centre
4 5 (41.67%) Windows 10
4 5 (41.67%) ThinApp
4 5 (41.67%) Break/Fix
4 5 (41.67%) Antivirus Management
4 5 (41.67%) Hyper-V
4 5 (41.67%) DNS
4 5 (41.67%) Microsoft
4 5 (41.67%) LAN
4 5 (41.67%) VB
4 5 (41.67%) ITIL
4 5 (41.67%) Symantec
4 5 (41.67%) McAfee
4 5 (41.67%) Norton AntiVirus
4 5 (41.67%) InstallShield
4 5 (41.67%) AdminStudio
4 5 (41.67%) Project Management
4 5 (41.67%) VMware
4 5 (41.67%) Microsoft App-V
4 5 (41.67%) Asset Management

ITSM
Co-occurring IT Skills in Northamptonshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (41.67%) Exchange Server 2013
Cloud Services
1 6 (50.00%) Office 365
Communications & Networking
1 10 (83.33%) DHCP
1 10 (83.33%) TCP/IP
2 5 (41.67%) DNS
2 5 (41.67%) LAN
Development Applications
1 5 (41.67%) AdminStudio
1 5 (41.67%) InstallShield
General
1 1 (8.33%) Telecoms
Job Titles
1 5 (41.67%) Analyst
2 4 (33.33%) Field Support Technician
2 4 (33.33%) Service Analyst
2 4 (33.33%) Service Desk Analyst
2 4 (33.33%) Support Technician
3 2 (16.67%) Support Engineer
4 1 (8.33%) 2nd Line Engineer
4 1 (8.33%) 2nd Line Support
4 1 (8.33%) 2nd Line Support Engineer
4 1 (8.33%) Business Analyst
4 1 (8.33%) Desktop Engineer
4 1 (8.33%) Desktop Support
4 1 (8.33%) Desktop Support Engineer
Miscellaneous
1 5 (41.67%) Data Centre
Operating Systems
1 10 (83.33%) Windows
2 5 (41.67%) Windows 10
2 5 (41.67%) Windows Server 2012
Processes & Methodologies
1 11 (91.67%) Service Management
2 5 (41.67%) Antivirus Management
2 5 (41.67%) Asset Management
2 5 (41.67%) Break/Fix
2 5 (41.67%) ITIL
2 5 (41.67%) Mobile Device Management
2 5 (41.67%) Patch Management
2 5 (41.67%) Project Management
3 1 (8.33%) Data Mapping
3 1 (8.33%) Translating Business Requirements
Programming Languages
1 5 (41.67%) PowerShell
1 5 (41.67%) VB
System Software
1 11 (91.67%) Active Directory
2 5 (41.67%) Hyper-V
2 5 (41.67%) Microsoft App-V
Systems Management
1 5 (41.67%) Norton AntiVirus
1 5 (41.67%) SCCM
1 5 (41.67%) ThinApp
1 5 (41.67%) WSUS
Vendors
1 5 (41.67%) McAfee
1 5 (41.67%) Microsoft
1 5 (41.67%) Symantec
1 5 (41.67%) VMware