Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Northamptonshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
East Midlands > Northamptonshire
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 83 80 80
Rank change year-on-year -3 0 +18
Permanent jobs citing ITSM 13 35 51
As % of all permanent IT jobs advertised in Northamptonshire 1.19% 2.39% 2.72%
As % of the Processes & Methodologies category 1.33% 2.62% 3.00%
Number of salaries quoted 10 40 49
Northamptonshire median annual salary £57,500 £40,000 £41,674
Median salary % change year-on-year +43.75% -4.02% +81.19%
10th Percentile £28,325 £25,000 £20,000
90th Percentile £62,500 £63,375 £70,000
East Midlands median annual salary £54,000 £40,000 £41,674
% change year-on-year +35.00% -4.02% +38.91%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northamptonshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Northamptonshire
Permanent vacancies with a requirement for process or methodology skills 976 1337 1699
As % of all permanent IT jobs advertised in Northamptonshire 89.05% 91.26% 90.57%
Number of salaries quoted 750 882 1507
Northamptonshire median annual salary £41,000 £40,000 £41,500
Median salary % change year-on-year +2.50% -3.61% +3.75%
10th Percentile £22,225 £24,250 £23,500
90th Percentile £62,500 £60,000 £56,250
East Midlands median annual salary £40,000 £42,000 £40,000
% change year-on-year -4.76% +5.00% -

ITSM
Job Vacancy Trend in Northamptonshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Northamptonshire.

Job vacancy trend for ITSM in Northamptonshire

ITSM
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Northamptonshire.

Salary trend for ITSM in Northamptonshire

ITSM
Salary Histogram in Northamptonshire

The salary distribution of IT jobs citing ITSM in Northamptonshire over the 6 months to 23 November 2017.

Salary histogram for ITSM in Northamptonshire

ITSM
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Northamptonshire region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Kettering +7 6 £44,500 +11.25%
Northampton -2 5 £43,000 +7.50%
ITSM
East Midlands

For the 6 months to 23 November 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northamptonshire region with a requirement for ITSM.

1 9 (69.23%) ITIL
2 7 (53.85%) Service Management
3 6 (46.15%) Windows
3 6 (46.15%) Microsoft
3 6 (46.15%) Active Directory
4 5 (38.46%) Intranet
5 4 (30.77%) SC Cleared
5 4 (30.77%) Security Cleared
5 4 (30.77%) Windows Server
6 3 (23.08%) Driving Licence
6 3 (23.08%) ITIL V2
6 3 (23.08%) Coaching
6 3 (23.08%) Internet
6 3 (23.08%) Extranet
6 3 (23.08%) DNS
6 3 (23.08%) Client/Server
6 3 (23.08%) DHCP
6 3 (23.08%) C#
6 3 (23.08%) .NET
6 3 (23.08%) MySQL
6 3 (23.08%) Oracle
6 3 (23.08%) SQL Server
6 3 (23.08%) IIS
6 3 (23.08%) Microsoft Office
6 3 (23.08%) ASP.NET
6 3 (23.08%) Web Services
6 3 (23.08%) Marketing
7 2 (15.38%) CheckPoint
7 2 (15.38%) JNCIP
7 2 (15.38%) CCSE

ITSM
Co-occurring IT Skills in Northamptonshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (23.08%) IIS
2 2 (15.38%) Blackberry Enterprise Server
2 2 (15.38%) Exchange Server 2007
2 2 (15.38%) MS Exchange
Applications
1 3 (23.08%) Microsoft Office
Business Applications
1 1 (7.69%) Remedy ITSM
Cloud Services
1 1 (7.69%) Office 365
Communications & Networking
1 5 (38.46%) Intranet
2 3 (23.08%) DHCP
2 3 (23.08%) DNS
2 3 (23.08%) Extranet
2 3 (23.08%) Internet
3 2 (15.38%) Cisco Nexus
3 2 (15.38%) TCP/IP
3 2 (15.38%) Wi-Fi
3 2 (15.38%) Wireshark
4 1 (7.69%) NAS
4 1 (7.69%) SAN
4 1 (7.69%) Skype
Database & Business Intelligence
1 3 (23.08%) MySQL
1 3 (23.08%) SQL Server
General
1 3 (23.08%) Marketing
2 2 (15.38%) Legal
3 1 (7.69%) Back Office
Job Titles
1 3 (23.08%) Development Director
2 2 (15.38%) Analyst
2 2 (15.38%) Consultant
2 2 (15.38%) Network Engineer
2 2 (15.38%) Network Support
2 2 (15.38%) Network Support Engineer
2 2 (15.38%) Presales Consultant
2 2 (15.38%) Product Consultant
2 2 (15.38%) Service Analyst
2 2 (15.38%) Service Desk Analyst
2 2 (15.38%) Service Manager
2 2 (15.38%) Support Engineer
3 1 (7.69%) Client Services Manager
3 1 (7.69%) Delivery Manager
3 1 (7.69%) Infrastructure Engineer
3 1 (7.69%) Senior Analyst
3 1 (7.69%) Server Engineer
3 1 (7.69%) Service Desk Manager
3 1 (7.69%) Services Delivery Manager
3 1 (7.69%) Team Leader
Libraries, Frameworks & Software Standards
1 3 (23.08%) .NET
1 3 (23.08%) ASP.NET
1 3 (23.08%) Web Services
Miscellaneous
1 3 (23.08%) Client/Server
1 3 (23.08%) Driving Licence
2 2 (15.38%) Analytical Skills
2 2 (15.38%) Blackberry
3 1 (7.69%) Enterprise Storage
3 1 (7.69%) Replication
Operating Systems
1 6 (46.15%) Windows
2 4 (30.77%) Windows Server
3 2 (15.38%) Windows 10
3 2 (15.38%) Windows Server 2008
Processes & Methodologies
1 9 (69.23%) ITIL
2 7 (53.85%) Service Management
3 3 (23.08%) Coaching
3 3 (23.08%) ITIL V2
4 2 (15.38%) Capacity Management
4 2 (15.38%) Change Management
4 2 (15.38%) Load Balancing
4 2 (15.38%) Network Management
4 2 (15.38%) Presales
4 2 (15.38%) Service Delivery
4 2 (15.38%) Stakeholder Engagement
Programming Languages
1 3 (23.08%) C#
2 1 (7.69%) SQL
Qualifications
1 4 (30.77%) SC Cleared
1 4 (30.77%) Security Cleared
2 2 (15.38%) CCIE
2 2 (15.38%) CCNP
2 2 (15.38%) CCSE
2 2 (15.38%) Cisco Certification
2 2 (15.38%) JNCIP
2 2 (15.38%) MCP
2 2 (15.38%) Microsoft Certification
System Software
1 6 (46.15%) Active Directory
2 1 (7.69%) VMware ESXi
Systems Management
1 1 (7.69%) SCCM
1 1 (7.69%) SCOM
Vendors
1 6 (46.15%) Microsoft
2 3 (23.08%) Oracle
3 2 (15.38%) Aruba
3 2 (15.38%) CheckPoint
3 2 (15.38%) Cisco
3 2 (15.38%) Extreme Networks
3 2 (15.38%) F5
3 2 (15.38%) HP
3 2 (15.38%) Juniper
3 2 (15.38%) Meraki
3 2 (15.38%) Ubiquiti
4 1 (7.69%) BMC
4 1 (7.69%) Bomgar
4 1 (7.69%) Remedy
4 1 (7.69%) VMware