The following table provides summary statistics for permanent job vacancies advertised in Northamptonshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
East Midlands / Northamptonshire
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 61 59 78
Rank change year-on-year -2 +19  
Permanent jobs citing ITSM 9 17 15
As % of all permanent IT jobs advertised in Northamptonshire 1.53% 2.38% 1.60%
As % of the Processes & Methodologies category 1.68% 2.54% 1.81%
Number of salaries quoted 7 17 13
Median salary £55,000 £60,000 £21,000
Median salary % change year-on-year -8.33% +185.71%  
90% offered a salary of more than £27,000 £19,000 £20,500
10% offered a salary of more than £60,000 £78,000 £60,000
UK excluding London median salary £46,000 £42,500 £42,500
% change year-on-year +8.23% -  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northamptonshire with a requirement for process and methodology skills.

Process & Methodology Skills
Northamptonshire
Permanent job vacancies with a requirement for process and methodology skills 537 668 831
As % of all permanent IT job vacancies advertised in Northamptonshire 91.48% 93.56% 88.78%
Number of salaries quoted 448 476 727
Median salary £42,500 £40,000 £45,000
Median salary % change year-on-year +6.25% -11.11%  
90% offered a salary of more than £27,500 £30,000 £32,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

ITSM
Job Vacancy Trend in Northamptonshire

The job posting trend of jobs advertised in Northamptonshire citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Northamptonshire

ITSM
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Northamptonshire.

Salary trend for ITSM in Northamptonshire

ITSM
Salary Histogram in Northamptonshire

The salary distribution of IT jobs citing ITSM in Northamptonshire over the 3 months to 26 June 2017.

Salary histogram for ITSM in Northamptonshire

ITSM
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Northamptonshire region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -3 5 £57,500 -4.16%
Kettering - 2 £29,000 -
ITSM
East Midlands

For the 6 months to 26 June 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northamptonshire region with a requirement for ITSM.

1 9 (81.82%) Service Management
2 6 (54.55%) ITIL
3 4 (36.36%) Microsoft
3 4 (36.36%) Windows
3 4 (36.36%) Active Directory
3 4 (36.36%) Wi-Fi
4 3 (27.27%) Project Management
4 3 (27.27%) Degree
4 3 (27.27%) Windows Server
5 2 (18.18%) Extreme Networks
5 2 (18.18%) Skype
5 2 (18.18%) Driving Licence
5 2 (18.18%) Presales
5 2 (18.18%) NAS
5 2 (18.18%) Aruba
5 2 (18.18%) Meraki
5 2 (18.18%) Coaching
5 2 (18.18%) Analytical Skills
5 2 (18.18%) Ubiquiti
5 2 (18.18%) JNCIP
5 2 (18.18%) CCIE
5 2 (18.18%) CCNP
5 2 (18.18%) Microsoft Excel
5 2 (18.18%) Client/Server
5 2 (18.18%) LAN
5 2 (18.18%) DHCP
5 2 (18.18%) DNS
5 2 (18.18%) Cisco
5 2 (18.18%) C#
5 2 (18.18%) SQL

ITSM
Co-occurring IT Skills in Northamptonshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) IIS
Applications
1 2 (18.18%) Microsoft Excel
1 2 (18.18%) Microsoft Office
Cloud Services
1 2 (18.18%) Office 365
Communications & Networking
1 4 (36.36%) Wi-Fi
2 2 (18.18%) Cisco Nexus
2 2 (18.18%) DHCP
2 2 (18.18%) DNS
2 2 (18.18%) Extranet
2 2 (18.18%) Firewall
2 2 (18.18%) Internet
2 2 (18.18%) Intranet
2 2 (18.18%) LAN
2 2 (18.18%) NAS
2 2 (18.18%) SAN
2 2 (18.18%) Skype
2 2 (18.18%) Wireshark
Database & Business Intelligence
1 2 (18.18%) MySQL
1 2 (18.18%) SQL Server
General
1 2 (18.18%) Back Office
Job Titles
1 3 (27.27%) Graduate
1 3 (27.27%) IT Graduate
2 2 (18.18%) Analyst
2 2 (18.18%) Consultant
2 2 (18.18%) Infrastructure Support
2 2 (18.18%) Infrastructure Support Team Leader
2 2 (18.18%) Infrastructure Team Leader
2 2 (18.18%) ITIL Service Analyst
2 2 (18.18%) Network Engineer
2 2 (18.18%) Network Support
2 2 (18.18%) Network Support Engineer
2 2 (18.18%) Presales Consultant
2 2 (18.18%) Product Consultant
2 2 (18.18%) Service Analyst
2 2 (18.18%) Service Management Analyst
2 2 (18.18%) Support Engineer
2 2 (18.18%) Support Team Leader
2 2 (18.18%) Team Leader
3 1 (9.09%) 3rd Line Engineer
3 1 (9.09%) Senior Network Engineer
Libraries, Frameworks & Software Standards
1 2 (18.18%) .NET
1 2 (18.18%) ASP.NET
1 2 (18.18%) Web Services
Miscellaneous
1 2 (18.18%) Analytical Skills
1 2 (18.18%) Client/Server
1 2 (18.18%) Driving Licence
1 2 (18.18%) Enterprise Storage
1 2 (18.18%) Replication
Operating Systems
1 4 (36.36%) Windows
2 3 (27.27%) Windows Server
Processes & Methodologies
1 9 (81.82%) Service Management
2 6 (54.55%) ITIL
3 3 (27.27%) Project Management
4 2 (18.18%) Change Management
4 2 (18.18%) Coaching
4 2 (18.18%) ITIL V2
4 2 (18.18%) Load Balancing
4 2 (18.18%) Network Management
4 2 (18.18%) Performance Management
4 2 (18.18%) Presales
4 2 (18.18%) Service Delivery
5 1 (9.09%) People Management
5 1 (9.09%) Performance Monitoring
Programming Languages
1 2 (18.18%) C#
1 2 (18.18%) SQL
2 1 (9.09%) PowerShell
Qualifications
1 3 (27.27%) Degree
2 2 (18.18%) CCIE
2 2 (18.18%) CCNP
2 2 (18.18%) CCSE
2 2 (18.18%) Cisco Certification
2 2 (18.18%) JNCIP
3 1 (9.09%) SC Cleared
3 1 (9.09%) Security Cleared
System Software
1 4 (36.36%) Active Directory
2 2 (18.18%) VMware ESXi
3 1 (9.09%) VMware Infrastructure
Systems Management
1 2 (18.18%) SCCM
1 2 (18.18%) SCOM
2 1 (9.09%) Opscode Chef
2 1 (9.09%) Puppet
Vendors
1 4 (36.36%) Microsoft
2 2 (18.18%) Aruba
2 2 (18.18%) CheckPoint
2 2 (18.18%) Cisco
2 2 (18.18%) Extreme Networks
2 2 (18.18%) F5
2 2 (18.18%) HP
2 2 (18.18%) Juniper
2 2 (18.18%) Meraki
2 2 (18.18%) Oracle
2 2 (18.18%) Ubiquiti
2 2 (18.18%) VMware