The following table provides summary statistics for permanent job vacancies advertised in Northamptonshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 23 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
East Midlands / Northamptonshire
Rank 57 62 67
Rank change year-on-year +5 +5  
Permanent jobs citing ITSM 2 19 10
As % of all permanent IT jobs advertised in Northamptonshire 0.37% 2.58% 1.36%
As % of the Processes & Methodologies category 0.42% 2.90% 1.55%
Number of salaries quoted 2 19 9
Median salary £20,250 £52,500 £20,000
Median salary % change year-on-year -61.42% +162.50%  
90% offered a salary of more than £19,650 £21,000 £19,700
10% offered a salary of more than £20,850 £78,000 £34,500
UK excluding London median salary £47,500 £45,000 £42,000
% change year-on-year +5.55% +7.14%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northamptonshire with a requirement for process and methodology skills.

Process & Methodology Skills
Northamptonshire
Permanent job vacancies with a requirement for process and methodology skills 480 655 647
As % of all permanent IT job vacancies advertised in Northamptonshire 87.75% 88.87% 88.15%
Number of salaries quoted 406 481 575
Median salary £42,500 £40,000 £42,500
Median salary % change year-on-year +6.25% -5.88%  
90% offered a salary of more than £27,500 £30,000 £31,500
10% offered a salary of more than £55,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

ITSM
Job Vacancy Trend in Northamptonshire

The job posting trend of jobs advertised in Northamptonshire citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Northamptonshire

ITSM
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Northamptonshire.

Salary trend for ITSM in Northamptonshire

ITSM
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Northamptonshire region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton +11 2 £20,250 -61.42%
ITSM
East Midlands

ITSM
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 23 March 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northamptonshire region with a requirement for ITSM.

1 19 (90.48%) ITIL
2 17 (80.95%) Service Management
3 10 (47.62%) Project Management
4 9 (42.86%) Service Delivery
5 7 (33.33%) Active Directory
5 7 (33.33%) Windows
5 7 (33.33%) SDLC
6 6 (28.57%) Windows 7
6 6 (28.57%) Exchange Server 2010
6 6 (28.57%) ITIL V3
6 6 (28.57%) Windows 8
6 6 (28.57%) Exchange Server 2007
6 6 (28.57%) Windows Server 2008
6 6 (28.57%) MS Exchange
6 6 (28.57%) DHCP
6 6 (28.57%) TCP/IP
7 4 (19.05%) SolarWinds
7 4 (19.05%) SCCM
7 4 (19.05%) SCOM
7 4 (19.05%) Performance Management
7 4 (19.05%) Capacity Management
8 3 (14.29%) Planning and Forecasting
8 3 (14.29%) Transition Management
8 3 (14.29%) Performance Metrics
8 3 (14.29%) Continuous Improvement
8 3 (14.29%) Matrix Management
8 3 (14.29%) Test Management
8 3 (14.29%) Problem Management
8 3 (14.29%) Agile Software Development
8 3 (14.29%) Incident Management

ITSM
Top Related IT Skills in Northamptonshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (28.57%) Exchange Server 2007
1 6 (28.57%) Exchange Server 2010
1 6 (28.57%) MS Exchange
2 1 (4.76%) IIS
Applications
1 2 (9.52%) MS Excel
2 1 (4.76%) MS Office
Communications & Networking
1 6 (28.57%) DHCP
1 6 (28.57%) TCP/IP
2 1 (4.76%) Extranet
2 1 (4.76%) Internet
2 1 (4.76%) Intranet
Database & Business Intelligence
1 1 (4.76%) MySQL
1 1 (4.76%) SQL Server
Job Titles
1 13 (61.90%) Analyst
2 12 (57.14%) Service Analyst
3 7 (33.33%) Service Desk Analyst
4 3 (14.29%) Capacity Manager
4 3 (14.29%) Service Manager
4 3 (14.29%) Service Transition Analyst
4 3 (14.29%) Transition Analyst
5 2 (9.52%) Help Desk Analyst
5 2 (9.52%) IT Manager
5 2 (9.52%) ITIL Service Analyst
5 2 (9.52%) Performance Manager
5 2 (9.52%) Service Management Analyst
6 1 (4.76%) Consultant
6 1 (4.76%) Junior
6 1 (4.76%) Junior Analyst
6 1 (4.76%) Presales Consultant
6 1 (4.76%) Product Consultant
6 1 (4.76%) Senior Analyst
6 1 (4.76%) Senior Service Desk Analyst
Libraries, Frameworks & Software Standards
1 1 (4.76%) .NET
1 1 (4.76%) ASP.NET
1 1 (4.76%) Web Services
Miscellaneous
1 1 (4.76%) Client/Server
1 1 (4.76%) Driving Licence
Operating Systems
1 7 (33.33%) Windows
2 6 (28.57%) Windows 7
2 6 (28.57%) Windows 8
2 6 (28.57%) Windows Server 2008
3 1 (4.76%) Windows Server
Processes & Methodologies
1 19 (90.48%) ITIL
2 17 (80.95%) Service Management
3 10 (47.62%) Project Management
4 9 (42.86%) Service Delivery
5 7 (33.33%) SDLC
6 6 (28.57%) ITIL V3
7 4 (19.05%) Capacity Management
7 4 (19.05%) Performance Management
8 3 (14.29%) Agile Software Development
8 3 (14.29%) B2B
8 3 (14.29%) Configuration Management
8 3 (14.29%) Continuous Improvement
8 3 (14.29%) Incident Management
8 3 (14.29%) Information Security
8 3 (14.29%) Matrix Management
8 3 (14.29%) Performance Metrics
8 3 (14.29%) Planning and Forecasting
8 3 (14.29%) Problem Management
8 3 (14.29%) Test Management
8 3 (14.29%) Transition Management
Programming Languages
1 1 (4.76%) C#
Qualifications
1 3 (14.29%) Degree
System Software
1 7 (33.33%) Active Directory
Systems Management
1 4 (19.05%) SCCM
1 4 (19.05%) SCOM
Vendors
1 4 (19.05%) SolarWinds
2 1 (4.76%) Microsoft
2 1 (4.76%) Oracle