Customer Service Contracts in Nottingham

Customer Service
Nottinghamshire > Nottingham

The table below provides summary statistics for contract job vacancies advertised in Nottingham requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 17 13 23
Rank change year-on-year -4 +10 -8
Contract jobs citing Customer Service 4 14 15
As % of all contract jobs advertised in Nottingham 3.54% 10.45% 6.22%
As % of the Processes & Methodologies category 4.04% 12.96% 7.08%
Number of daily rates quoted 4 2 7
10th Percentile - £184 £121
25th Percentile £185 £235 £137
Median daily rate (50th Percentile) £190 £322 £300
Median % change year-on-year -41.04% +7.42% +55.92%
75th Percentile £254 £411 £538
90th Percentile £360 £463 £543
Nottinghamshire median daily rate £190 £322 £300
% change year-on-year -41.04% +7.42% +55.92%
Number of hourly rates quoted 0 9 6
10th Percentile - £12.28 £10.25
25th Percentile - £12.75 £11.20
Median hourly rate - £13.50 £11.80
Median % change year-on-year - +14.41% +24.34%
75th Percentile - £14.72 £17.95
90th Percentile - £14.83 £20.84
Nottinghamshire median hourly rate - £13.50 £11.80
% change year-on-year - +14.41% +21.71%

All Process and Methodology Skills
Nottingham

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Nottingham.

Contract vacancies with a requirement for process or methodology skills 99 108 212
As % of all contract IT jobs advertised in Nottingham 87.61% 80.60% 87.97%
Number of daily rates quoted 64 56 178
10th Percentile £289 £234 £321
25th Percentile £410 £372 £446
Median daily rate (50th Percentile) £500 £498 £525
Median % change year-on-year +0.50% -5.24% +10.53%
75th Percentile £530 £578 £700
90th Percentile £571 £663 £743
Nottinghamshire median daily rate £500 £475 £525
% change year-on-year +5.26% -9.52% +10.53%
Number of hourly rates quoted 2 14 10
10th Percentile £14.04 £11.95 £10.85
25th Percentile £14.39 £12.75 £11.80
Median hourly rate £14.96 £13.89 £20.84
Median % change year-on-year +7.74% -33.36% +111.09%
75th Percentile £15.54 £17.31 £25.43
90th Percentile £15.88 £23.95 £28.88
Nottinghamshire median hourly rate £13.81 £14.27 £20.00
% change year-on-year -3.22% -28.65% +47.28%

Customer Service
Job Vacancy Trend in Nottingham

Job postings citing Customer Service as a proportion of all IT jobs advertised in Nottingham.

Job vacancy trend for Customer Service in Nottingham

Customer Service
Contractor Daily Rate Trend in Nottingham

3-month moving average daily rate quoted in jobs citing Customer Service in Nottingham.

Daily rate trend for Customer Service in Nottingham

Customer Service
Daily Rate Histogram in Nottingham

Daily rate distribution for jobs citing Customer Service in Nottingham over the 6 months to 1 May 2025.

Daily rate histogram for Customer Service in Nottingham

Customer Service
Contractor Hourly Rate Trend in Nottingham

3-month moving average hourly rates quoted in jobs citing Customer Service in Nottingham.

Hourly rate trend for Customer Service in Nottingham

Customer Service
Co-occurring Skills and Capabilities in Nottingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (75.00%) Microsoft Exchange
Cloud Services
1 3 (75.00%) Microsoft 365
1 3 (75.00%) OneDrive
General
1 1 (25.00%) Finance
1 1 (25.00%) Social Skills
Job Titles
1 3 (75.00%) Analyst
1 3 (75.00%) Service Analyst
1 3 (75.00%) Service Desk Analyst
2 1 (25.00%) Desktop Engineer
2 1 (25.00%) Desktop Support
2 1 (25.00%) Desktop Support Engineer
2 1 (25.00%) Mac Engineer
2 1 (25.00%) Support Engineer
Operating Systems
1 4 (100.00%) Windows
2 3 (75.00%) Windows 10
3 1 (25.00%) Mac OS
Processes & Methodologies
1 3 (75.00%) ITIL
Programming Languages
1 1 (25.00%) Bash
1 1 (25.00%) PowerShell
1 1 (25.00%) Python
System Software
1 3 (75.00%) Active Directory
Systems Management
1 3 (75.00%) Microsoft Intune
2 1 (25.00%) Jamf Pro
Vendors
1 3 (75.00%) Microsoft
2 1 (25.00%) Apple