Period
to 15 December 2018

The following table provides summary statistics for contract job vacancies advertised in Oxfordshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 15 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
South East > Oxfordshire
6 months to
15 Dec 2018
Same period 2017 Same period 2016
Rank 82 104 108
Rank change year-on-year +22 +4 -12
Contract jobs citing ITSM 6 4 4
As % of all contract IT jobs advertised in Oxfordshire 0.55% 0.33% 0.32%
As % of the Processes & Methodologies category 0.63% 0.38% 0.36%
Number of daily rates quoted 2 3 3
Oxfordshire median daily rate £483 £400 £500
Median daily rate % change year-on-year +20.63% -20.00% +81.82%
10th Percentile £465 £400 £415
90th Percentile £490 £400 £525
South East median daily rate £375 £400 £375
% change year-on-year -6.25% +6.67% -6.25%
Number of hourly rates quoted 4 0 1
Oxfordshire median hourly rate £17.00 - £16.50
10th Percentile £14.40 - £15.75
90th Percentile £17.50 - £17.25
South East median hourly rate £17.00 £13.00 £57.16
% change year-on-year +30.77% -77.25% +54.10%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Oxfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Oxfordshire
Contract vacancies with a requirement for process or methodology skills 946 1,045 1,114
As % of all contract IT jobs advertised in Oxfordshire 86.95% 85.52% 87.92%
Number of daily rates quoted 688 830 794
Oxfordshire median daily rate £447 £450 £433
Median daily rate % change year-on-year -0.61% +4.05% +8.13%
10th Percentile £300 £300 £258
90th Percentile £575 £603 £550
South East median daily rate £438 £425 £405
% change year-on-year +2.94% +4.94% +2.53%
Number of hourly rates quoted 34 17 38
Oxfordshire median hourly rate £18.75 £23.00 £18.25
Median hourly rate % change year-on-year -18.48% +26.03% -18.89%
10th Percentile £13.75 £13.98 £13.05
90th Percentile £49.88 £77.50 £37.93
South East median hourly rate £25.00 £23.14 £23.95
% change year-on-year +8.04% -3.38% -5.04%

ITSM
Job Vacancy Trend in Oxfordshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Oxfordshire.

Job vacancy trend for ITSM in Oxfordshire

ITSM
Contractor Daily Rate Trend in Oxfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Oxfordshire.

Contractor daily rate trend for ITSM in Oxfordshire

ITSM
Contractor Hourly Rate Trend in Oxfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Oxfordshire.

Contractor hourly rate trend for ITSM in Oxfordshire

ITSM
Contract Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Oxfordshire region over the 6 months to 15 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford +28 5 £483 +20.63%
Banbury - 1 - -
ITSM
South East

For the 6 months to 15 December 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Oxfordshire region with a requirement for ITSM.

1 5 (83.33%) ITIL
2 4 (66.67%) Windows
2 4 (66.67%) Microsoft Office
2 4 (66.67%) Active Directory
2 4 (66.67%) Change Management
3 3 (50.00%) HP
3 3 (50.00%) Mac OS X
3 3 (50.00%) Apple
3 3 (50.00%) Adobe
3 3 (50.00%) LAN
3 3 (50.00%) WAN
3 3 (50.00%) Smartphone
3 3 (50.00%) SCCM
3 3 (50.00%) iPhone
3 3 (50.00%) iPad
3 3 (50.00%) BitLocker
4 2 (33.33%) Service Management
5 1 (16.67%) Programme Management
5 1 (16.67%) Agile Software Development
5 1 (16.67%) Service Delivery
5 1 (16.67%) Management Information System
5 1 (16.67%) Workflow
5 1 (16.67%) Finance
5 1 (16.67%) Automotive
5 1 (16.67%) Publishing
5 1 (16.67%) Migration
5 1 (16.67%) BCP
5 1 (16.67%) ITIL Certification
5 1 (16.67%) Microsoft
5 1 (16.67%) MS Visio

ITSM
Co-occurring IT Skills in Oxfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) MS Exchange
Applications
1 4 (66.67%) Microsoft Office
2 1 (16.67%) MS Visio
Cloud Services
1 1 (16.67%) Amazon AWS
Communications & Networking
1 3 (50.00%) LAN
1 3 (50.00%) WAN
General
1 1 (16.67%) Automotive
1 1 (16.67%) Finance
1 1 (16.67%) Publishing
Job Titles
1 3 (50.00%) Deskside Engineer
1 3 (50.00%) Deskside Support
1 3 (50.00%) Deskside Support Engineer
1 3 (50.00%) Desktop Support
1 3 (50.00%) Mac Engineer
1 3 (50.00%) Support Engineer
2 2 (33.33%) Analyst
2 2 (33.33%) Service Analyst
2 2 (33.33%) Service Manager
3 1 (16.67%) 1st Line Support
3 1 (16.67%) Delivery Manager
3 1 (16.67%) IT Manager
3 1 (16.67%) IT Services Delivery Manager
3 1 (16.67%) IT Support Analyst
3 1 (16.67%) Process Analyst
3 1 (16.67%) Service Desk Analyst
3 1 (16.67%) Service Transition Analyst
3 1 (16.67%) Service Transition Manager
3 1 (16.67%) Services Delivery Manager
3 1 (16.67%) Support Analyst
Miscellaneous
1 3 (50.00%) iPad
1 3 (50.00%) iPhone
1 3 (50.00%) Smartphone
2 1 (16.67%) CMDB
2 1 (16.67%) Management Information System
2 1 (16.67%) Taxonomies
Operating Systems
1 4 (66.67%) Windows
2 3 (50.00%) Mac OS X
3 1 (16.67%) Windows 10
3 1 (16.67%) Windows 7
Processes & Methodologies
1 5 (83.33%) ITIL
2 4 (66.67%) Change Management
3 2 (33.33%) Service Management
4 1 (16.67%) Agile Software Development
4 1 (16.67%) BCP
4 1 (16.67%) Cybersecurity
4 1 (16.67%) Incident Management
4 1 (16.67%) ITIL V3
4 1 (16.67%) Migration
4 1 (16.67%) Programme Management
4 1 (16.67%) Security Monitoring
4 1 (16.67%) Service Delivery
4 1 (16.67%) User Stories
4 1 (16.67%) Workflow
Qualifications
1 1 (16.67%) ITIL Certification
Quality Assurance & Compliance
1 1 (16.67%) PMO
System Software
1 4 (66.67%) Active Directory
2 3 (50.00%) BitLocker
Systems Management
1 3 (50.00%) SCCM
Vendors
1 3 (50.00%) Adobe
1 3 (50.00%) Apple
1 3 (50.00%) HP
2 1 (16.67%) Microsoft