Period
to 16 December 2017

The following table provides summary statistics for permanent job vacancies advertised in Oxfordshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 16 December 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
South East > Oxfordshire
6 months to
16 Dec 2017
Same period 2016 Same period 2015
Rank 168 153 169
Rank change year-on-year -15 +16 +4
Permanent jobs citing ITSM 9 22 25
As % of all permanent IT jobs advertised in Oxfordshire 0.29% 0.78% 0.73%
As % of the Processes & Methodologies category 0.33% 0.88% 0.83%
Number of salaries quoted 9 12 12
Oxfordshire median annual salary £45,000 £60,000 £65,000
Median salary % change year-on-year -25.00% -7.69% +40.25%
10th Percentile £38,950 £33,300 £42,225
90th Percentile £80,500 £65,000 £67,500
South East median annual salary £41,000 £42,500 £42,500
% change year-on-year -3.53% - +13.33%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Oxfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Oxfordshire
Permanent vacancies with a requirement for process or methodology skills 2743 2494 3026
As % of all permanent IT jobs advertised in Oxfordshire 88.43% 88.75% 87.86%
Number of salaries quoted 2241 1987 2431
Oxfordshire median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +5.88%
10th Percentile £29,750 £27,500 £27,000
90th Percentile £72,500 £66,750 £63,750
South East median annual salary £45,000 £45,000 £45,000

ITSM
Job Vacancy Trend in Oxfordshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Oxfordshire.

Job vacancy trend for ITSM in Oxfordshire

ITSM
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Oxfordshire.

Salary trend for ITSM in Oxfordshire

ITSM
Salary Histogram in Oxfordshire

The salary distribution of IT jobs citing ITSM in Oxfordshire over the 6 months to 16 December 2017.

Salary histogram for ITSM in Oxfordshire

ITSM
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Oxfordshire region over the 6 months to 16 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford -15 2 £42,500 -30.61% 2
Witney - 1 £40,500 -
ITSM
South East

For the 6 months to 16 December 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Oxfordshire region with a requirement for ITSM.

1 9 (100.00%) ITIL
2 7 (77.78%) Service Management
3 5 (55.56%) SLA
3 5 (55.56%) ITIL V3
4 4 (44.44%) Project Management
4 4 (44.44%) Agile Software Development
4 4 (44.44%) Supplier Management
5 3 (33.33%) Finance
5 3 (33.33%) Stakeholder Management
5 3 (33.33%) Service Delivery
6 2 (22.22%) Change Management
6 2 (22.22%) Scrum
6 2 (22.22%) Programme Management
6 2 (22.22%) Incident Management
6 2 (22.22%) Degree
6 2 (22.22%) PRINCE2
6 2 (22.22%) SOA
6 2 (22.22%) Problem Management
6 2 (22.22%) Waterfall
6 2 (22.22%) IT Strategy
7 1 (11.11%) Customer Engagement
7 1 (11.11%) Microsoft Azure
7 1 (11.11%) Transition Management
7 1 (11.11%) ServiceNow
7 1 (11.11%) Analytical Skills
7 1 (11.11%) IT Asset Management
7 1 (11.11%) SDLC
7 1 (11.11%) Presales
7 1 (11.11%) Power BI
7 1 (11.11%) Service Design

ITSM
Co-occurring IT Skills in Oxfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (11.11%) Microsoft Azure
Database & Business Intelligence
1 1 (11.11%) Power BI
General
1 3 (33.33%) Finance
Job Titles
1 4 (44.44%) IT Manager
1 4 (44.44%) Service Manager
2 2 (22.22%) Client Services Manager
2 2 (22.22%) IT Services Manager
2 2 (22.22%) Supplier Manager
3 1 (11.11%) Consultant
3 1 (11.11%) Head of IT
3 1 (11.11%) Head of Service Management
3 1 (11.11%) IT Operations Manager
3 1 (11.11%) ITSM Consultant
3 1 (11.11%) Operations Manager
3 1 (11.11%) Senior Manager
3 1 (11.11%) Service Operations Manager
3 1 (11.11%) Technical Consultant
Libraries, Frameworks & Software Standards
1 1 (11.11%) Ajax
1 1 (11.11%) HTML
1 1 (11.11%) SOAP
1 1 (11.11%) Web Services
1 1 (11.11%) XML
Miscellaneous
1 1 (11.11%) Analytical Skills
1 1 (11.11%) CMDB
Processes & Methodologies
1 9 (100.00%) ITIL
2 7 (77.78%) Service Management
3 5 (55.56%) ITIL V3
4 4 (44.44%) Agile Software Development
4 4 (44.44%) Project Management
4 4 (44.44%) Supplier Management
5 3 (33.33%) Service Delivery
5 3 (33.33%) Stakeholder Management
6 2 (22.22%) Change Management
6 2 (22.22%) Incident Management
6 2 (22.22%) IT Strategy
6 2 (22.22%) PRINCE2
6 2 (22.22%) Problem Management
6 2 (22.22%) Programme Management
6 2 (22.22%) Scrum
6 2 (22.22%) SOA
6 2 (22.22%) Waterfall
7 1 (11.11%) IT Asset Management
7 1 (11.11%) SDLC
7 1 (11.11%) Transition Management
Programming Languages
1 1 (11.11%) JavaScript
1 1 (11.11%) SQL
Qualifications
1 2 (22.22%) Degree
2 1 (11.11%) ITIL Certification
Quality Assurance & Compliance
1 5 (55.56%) SLA
Vendors
1 1 (11.11%) BMC
1 1 (11.11%) HEAT Software
1 1 (11.11%) HP
1 1 (11.11%) Microsoft
1 1 (11.11%) ServiceNow