The median contractor rate for a Technical Support was £180 per day in advertised job vacancies in Scotland during the 3 months to 28 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Technical Support
UK / Scotland
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 111 144 134
Rank change year-on-year +33 -10  
Contract jobs requiring a Technical Support 6 7 1
As % of all contract IT jobs advertised in Scotland 0.27% 0.24% 0.034%
As % of the Job Titles category 0.28% 0.26% 0.035%
Number of daily rates quoted 1 3 0
Median daily rate £180 £200 -
Median daily rate % change year-on-year -10.00% -  
UK excluding London median daily rate £185 £255 £250
% change year-on-year -27.45% +2.00%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £14.00 £17.50 £14.00
% change year-on-year -20.00% +25.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in Scotland. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
Scotland
Contract job vacancies with a job title containing a recognized job role 2107 2728 2820
As % of all contract IT job vacancies advertised in Scotland 95.60% 92.73% 95.43%
Number of daily rates quoted 1176 1519 1444
Median daily rate £375 £363 £350
Median daily rate % change year-on-year +3.44% +3.57%  
90% offered a daily rate of more than £225 £225 £250
10% offered a daily rate of more than £500 £500 £464
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 52 60 82
Median hourly rate £27.50 £14.50 £18.63
Median hourly rate % change year-on-year +89.65% -22.14%  
90% offered a hourly rate of more than £13.50 £9.50 £10.00
10% offered a hourly rate of more than £45.00 £42.50 £40.00
UK excluding London median hourly rate £17.50 £17.50 £16.14
% change year-on-year - +8.42%  

Technical Support
Job Vacancy Trend in Scotland

The job posting trend of jobs advertised in Scotland that featured Technical Support in the job title.

Job vacancy trend for Technical Support in Scotland

Technical Support
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support in Scotland.

Contractor daily rate trend for Technical Support in Scotland

Technical Support
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Technical Support in Scotland.

Contractor hourly rate trend for Technical Support in Scotland

Technical Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the Scotland region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +3 4 £180 +20.00%
Edinburgh +13 1 - - 1
Inverclyde - 1 - -
Technical Support
UK

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 28 June 2017, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region featuring Technical Support in the job title.

1 5 (55.56%) Analytical Skills
2 4 (44.44%) Windows Server
2 4 (44.44%) Windows
3 3 (33.33%) Finance
3 3 (33.33%) SQL
3 3 (33.33%) Microsoft Office
3 3 (33.33%) ITIL
4 2 (22.22%) Microsoft Excel
4 2 (22.22%) IBM
4 2 (22.22%) Microsoft
4 2 (22.22%) Unit4 Business World
4 2 (22.22%) Configuration Management
4 2 (22.22%) Workflow
4 2 (22.22%) Incident Management
4 2 (22.22%) Record to Report
5 1 (11.11%) Problem Management
5 1 (11.11%) SCCM
5 1 (11.11%) Windows Server 2008
5 1 (11.11%) iSeries
5 1 (11.11%) Windows 7
5 1 (11.11%) High Availability
5 1 (11.11%) Tableau
5 1 (11.11%) Big Data
5 1 (11.11%) Exchange Server 2013
5 1 (11.11%) Adobe Campaign
5 1 (11.11%) Relational Database
5 1 (11.11%) ITIL Foundation Certificate
5 1 (11.11%) Agile Software Development
5 1 (11.11%) Migration
5 1 (11.11%) Ab Initio

Technical Support Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) Exchange Server 2013
1 1 (11.11%) IBM Domino
1 1 (11.11%) IBM Notes
1 1 (11.11%) MS Exchange
Applications
1 3 (33.33%) Microsoft Office
2 2 (22.22%) Microsoft Excel
Business Applications
1 2 (22.22%) Unit4 Business World
2 1 (11.11%) Adobe Campaign
Database & Business Intelligence
1 1 (11.11%) Big Data
1 1 (11.11%) BusinessObjects
1 1 (11.11%) DataStage
1 1 (11.11%) PowerCenter
1 1 (11.11%) RDBMS
1 1 (11.11%) Relational Database
General
1 3 (33.33%) Finance
Miscellaneous
1 5 (55.56%) Analytical Skills
2 1 (11.11%) AS400
2 1 (11.11%) iSeries
Operating Systems
1 4 (44.44%) Windows
1 4 (44.44%) Windows Server
2 1 (11.11%) Unix
2 1 (11.11%) Windows 7
2 1 (11.11%) Windows Server 2008
Processes & Methodologies
1 3 (33.33%) ITIL
2 2 (22.22%) Configuration Management
2 2 (22.22%) Incident Management
2 2 (22.22%) Record to Report
2 2 (22.22%) Workflow
3 1 (11.11%) Agile Software Development
3 1 (11.11%) Business Intelligence
3 1 (11.11%) ETL
3 1 (11.11%) High Availability
3 1 (11.11%) Migration
3 1 (11.11%) Problem Management
Programming Languages
1 3 (33.33%) SQL
Qualifications
1 1 (11.11%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 1 (11.11%) Active Directory
Systems Management
1 1 (11.11%) SCCM
Vendors
1 2 (22.22%) IBM
1 2 (22.22%) Microsoft
2 1 (11.11%) Ab Initio
2 1 (11.11%) Adobe
2 1 (11.11%) Avaya
2 1 (11.11%) Informatica
2 1 (11.11%) Lotus
2 1 (11.11%) Symantec
2 1 (11.11%) Tableau