Technical Support
UK
The median Technical Support daily rate in the UK is £250, according to job vacancies posted in the 6 months leading up to 1 May 2025.
The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 1 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 466 | 412 | 630 |
| Rank change year-on-year | -54 | +218 | +32 |
| Contract jobs requiring a Technical Support | 54 | 172 | 88 |
| As % of all contract jobs advertised in the UK | 0.18% | 0.39% | 0.15% |
| As % of the Job Titles category | 0.20% | 0.43% | 0.16% |
| Number of daily rates quoted | 34 | 96 | 58 |
| 10th Percentile | £140 | £143 | £144 |
| 25th Percentile | £201 | £150 | £173 |
| Median daily rate (50th Percentile) | £250 | £218 | £210 |
| Median % change year-on-year | +14.55% | +3.93% | -20.00% |
| 75th Percentile | £400 | £288 | £338 |
| 90th Percentile | £510 | £350 | £383 |
| UK excluding London median daily rate | £220 | £175 | £185 |
| % change year-on-year | +25.71% | -5.41% | -24.87% |
| Number of hourly rates quoted | 5 | 21 | 8 |
| 10th Percentile | £15.28 | £12.34 | £14.78 |
| 25th Percentile | £15.33 | £12.50 | £15.61 |
| Median hourly rate | £24.00 | £19.05 | £21.11 |
| Median % change year-on-year | +25.98% | -9.76% | +12.53% |
| 75th Percentile | - | £23.75 | £27.09 |
| 90th Percentile | £26.40 | - | £34.33 |
| UK excluding London median hourly rate | £19.75 | £15.85 | £18.41 |
| % change year-on-year | +24.61% | -13.88% | +10.67% |
All Contract IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 27,084 | 40,415 | 56,464 |
| % of contract IT jobs with a recognized job title | 92.52% | 92.78% | 94.61% |
| Number of daily rates quoted | 17,692 | 26,309 | 39,470 |
| 10th Percentile | £300 | £275 | £313 |
| 25th Percentile | £406 | £410 | £425 |
| Median daily rate (50th Percentile) | £515 | £525 | £540 |
| Median % change year-on-year | -1.90% | -2.78% | +2.86% |
| 75th Percentile | £625 | £638 | £650 |
| 90th Percentile | £738 | £750 | £750 |
| UK excluding London median daily rate | £475 | £492 | £500 |
| % change year-on-year | -3.46% | -1.60% | +5.26% |
| Number of hourly rates quoted | 1,035 | 2,664 | 1,570 |
| 10th Percentile | £14.07 | £12.86 | £14.29 |
| 25th Percentile | £18.50 | £16.30 | £19.50 |
| Median hourly rate | £29.00 | £36.42 | £45.00 |
| Median % change year-on-year | -20.37% | -19.07% | +91.49% |
| 75th Percentile | £62.50 | £60.75 | £65.75 |
| 90th Percentile | £75.00 | £72.50 | £75.75 |
| UK excluding London median hourly rate | £28.00 | £39.55 | £42.50 |
| % change year-on-year | -29.20% | -6.94% | +117.95% |
Technical Support
Job Vacancy Trend
Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised.
Technical Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Technical Support.
Technical Support
Daily Rate Histogram
Daily rate distribution for jobs citing Technical Support over the 6 months to 1 May 2025.
Technical Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Technical Support.
Technical Support
Top 12 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -57 | 48 | £245 | +12.26% | 277 |
| UK excluding London | -24 | 33 | £220 | +25.71% | 225 |
| London | +14 | 17 | £375 | +56.25% | 72 |
| Work from Home | +1 | 16 | £245 | +60.13% | 92 |
| South East | +34 | 11 | £155 | +3.33% | 66 |
| North West | +22 | 9 | £223 | -19.09% | 30 |
| North of England | +22 | 9 | £223 | -19.09% | 56 |
| East of England | +14 | 7 | £140 | -57.58% | 30 |
| South West | +11 | 3 | £550 | +233.33% | 24 |
| Scotland | +12 | 2 | £275 | +57.14% | 5 |
| East Midlands | +4 | 1 | - | - | 17 |
| Midlands | -4 | 1 | - | - | 40 |
Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 1 May 2025, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Technical Support in the job title.
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Technical Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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