The median annual salary for a Technical Support was £32,500 in advertised job vacancies in Scotland during the 3 months to 25 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
UK / Scotland
3 months to
25 Apr 2017
Same period 2016 Same period 2015
Rank 133 144 159
Rank change year-on-year +11 +15  
Permanent jobs requiring a Technical Support 9 14 6
As % of all permanent IT jobs advertised in Scotland 0.38% 0.48% 0.19%
As % of the Job Titles category 0.40% 0.50% 0.20%
Number of salaries quoted 2 4 5
Median salary £32,500 £32,500 £37,500
Median salary % change year-on-year - -13.33%  
90% offered a salary of more than £26,500 £24,800 £34,500
10% offered a salary of more than £38,500 £34,250 £43,000
UK excluding London median salary £30,000 £27,500 £30,000
% change year-on-year +9.09% -8.33%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Scotland. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Scotland
Permanent job vacancies with a job title containing a recognized job role 2264 2800 3053
As % of all permanent IT job vacancies advertised in Scotland 95.49% 95.04% 95.71%
Number of salaries quoted 1415 1750 1899
Median salary £42,500 £45,000 £42,500
Median salary % change year-on-year -5.55% +5.88%  
90% offered a salary of more than £29,000 £27,500 £27,500
10% offered a salary of more than £66,000 £59,000 £61,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Technical Support
Job Vacancy Trend in Scotland

The job posting trend of jobs advertised in Scotland that featured Technical Support in the job title.

Job vacancy trend for Technical Support in Scotland

Technical Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Scotland.

Salary trend for Technical Support in Scotland

Technical Support
Salary Histogram in Scotland

The salary distribution of IT jobs citing Technical Support in Scotland over the 3 months to 25 April 2017.

Salary histogram for Technical Support in Scotland

Technical Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Scotland region over the 3 months to 25 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +16 3 £25,000 -
Inverclyde - 2 - -
Edinburgh +3 1 £40,000 +23.07%
North Lanarkshire - 1 - -
Highlands - 1 - -
Dundee - 1 - -
Technical Support
UK

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 25 April 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring Technical Support in the job title.

1 15 (65.22%) Windows
2 11 (47.83%) Active Directory
3 9 (39.13%) Microsoft Office
3 9 (39.13%) ITIL
3 9 (39.13%) MS Exchange
3 9 (39.13%) SCCM
4 8 (34.78%) Windows 7
4 8 (34.78%) Analytical Skills
4 8 (34.78%) Windows Server
4 8 (34.78%) Microsoft
5 6 (26.09%) TCP/IP
5 6 (26.09%) VMware
5 6 (26.09%) Windows Server 2012
6 5 (21.74%) Exchange Server 2010
6 5 (21.74%) Data Centre
6 5 (21.74%) VMware Infrastructure
6 5 (21.74%) Windows Server 2008
6 5 (21.74%) WAN
6 5 (21.74%) Citrix
7 4 (17.39%) Thin Client
7 4 (17.39%) Terminal Services
7 4 (17.39%) VPN
7 4 (17.39%) SLA
7 4 (17.39%) Mentoring
7 4 (17.39%) Fat Client
8 3 (13.04%) Root Cause Analysis
8 3 (13.04%) Malware Detection/Protection
8 3 (13.04%) Virtual Servers
8 3 (13.04%) Incident Management
8 3 (13.04%) Problem Management

Technical Support Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (39.13%) MS Exchange
2 5 (21.74%) Exchange Server 2010
3 3 (13.04%) IBM Domino
3 3 (13.04%) SharePoint
4 1 (4.35%) Confluence
4 1 (4.35%) Exchange Server 2003
4 1 (4.35%) Exchange Server 2007
Applications
1 9 (39.13%) Microsoft Office
2 1 (4.35%) Microsoft Excel
2 1 (4.35%) Spreadsheet
Business Applications
1 2 (8.70%) JDE EnterpriseOne
2 1 (4.35%) Bloomberg TOMS
2 1 (4.35%) Unit4 Business World
Cloud Services
1 3 (13.04%) SaaS
2 1 (4.35%) Microsoft Azure
2 1 (4.35%) Office 365
Communications & Networking
1 6 (26.09%) TCP/IP
2 5 (21.74%) WAN
3 4 (17.39%) VPN
4 3 (13.04%) LAN
4 3 (13.04%) NAS
4 3 (13.04%) SAN
5 2 (8.70%) Internet
6 1 (4.35%) Firewall
Database & Business Intelligence
1 1 (4.35%) DB2
1 1 (4.35%) SQL Server
Development Applications
1 1 (4.35%) InstallShield
General
1 2 (8.70%) Finance
2 1 (4.35%) German Language
2 1 (4.35%) Italian Language
2 1 (4.35%) Pharmaceutical
Miscellaneous
1 8 (34.78%) Analytical Skills
2 5 (21.74%) Data Centre
3 4 (17.39%) Fat Client
3 4 (17.39%) Thin Client
4 2 (8.70%) Driving Licence
Operating Systems
1 15 (65.22%) Windows
2 8 (34.78%) Windows 7
2 8 (34.78%) Windows Server
3 6 (26.09%) Windows Server 2012
4 5 (21.74%) Windows Server 2008
5 1 (4.35%) Windows Server 2003
Processes & Methodologies
1 9 (39.13%) ITIL
2 4 (17.39%) Mentoring
3 3 (13.04%) Disaster Recovery
3 3 (13.04%) Incident Management
3 3 (13.04%) Malware Detection/Protection
3 3 (13.04%) Problem Management
3 3 (13.04%) Root Cause Analysis
3 3 (13.04%) Service Delivery
4 1 (4.35%) Application Packaging
4 1 (4.35%) Asset Management
4 1 (4.35%) Change Management
4 1 (4.35%) Configuration Management
4 1 (4.35%) Continuous Improvement
4 1 (4.35%) ERP
4 1 (4.35%) Investment Management
4 1 (4.35%) ITIL V3
4 1 (4.35%) Record to Report
4 1 (4.35%) SDLC
4 1 (4.35%) Service Management
4 1 (4.35%) Workflow
Programming Languages
1 1 (4.35%) Java
1 1 (4.35%) PowerShell
1 1 (4.35%) SQL
1 1 (4.35%) VBScript
Qualifications
1 3 (13.04%) ITIL Certification
1 3 (13.04%) Microsoft Certification
2 2 (8.70%) MCSE
3 1 (4.35%) CCNA
3 1 (4.35%) Cisco Certification
3 1 (4.35%) Degree
3 1 (4.35%) MCSA
3 1 (4.35%) MCT
Quality Assurance & Compliance
1 4 (17.39%) SLA
2 2 (8.70%) Disclosure Scotland
3 1 (4.35%) QA
System Software
1 11 (47.83%) Active Directory
2 5 (21.74%) VMware Infrastructure
3 4 (17.39%) Terminal Services
4 3 (13.04%) Terminal Server
4 3 (13.04%) Virtual Servers
5 2 (8.70%) Hyper-V
6 1 (4.35%) Microsoft App-V
6 1 (4.35%) XenApp
6 1 (4.35%) XenDesktop
Systems Management
1 9 (39.13%) SCCM
2 1 (4.35%) Backup Exec
2 1 (4.35%) SCOM
2 1 (4.35%) SCSM
Vendors
1 8 (34.78%) Microsoft
2 6 (26.09%) VMware
3 5 (21.74%) Citrix
4 3 (13.04%) Apple
4 3 (13.04%) Lotus
5 2 (8.70%) JD Edwards
6 1 (4.35%) Bloomberg
6 1 (4.35%) Charles River
6 1 (4.35%) Cisco
6 1 (4.35%) Draytek
6 1 (4.35%) FactSet
6 1 (4.35%) Oracle
6 1 (4.35%) Reuters
6 1 (4.35%) Symantec
Leven, Fife
Bluetownonline
Posted: 4 days ago