Customer Journey Map Contract Job Trends in the South East

Customer Journey Mapping
England > South East

The table below provides summary statistics and contractor rates for jobs advertised in the South East requiring Customer Journey Map skills. It covers contract job vacancies from the 6 months leading up to 23 December 2025, with comparisons to the same periods in the previous two years.

6 months to
23 Dec 2025
Same period 2024 Same period 2023
Rank 180 166 192
Rank change year-on-year -14 +26 +39
Contract jobs citing Customer Journey Map 5 6 13
As % of all contract jobs in the South East 0.11% 0.16% 0.26%
As % of the Processes & Methodologies category 0.13% 0.18% 0.29%
Number of daily rates quoted 2 6 3
10th Percentile £408 £475 £323
25th Percentile £411 £506 £431
Median daily rate (50th Percentile) £431 £545 £625
Median % change year-on-year -20.96% -12.80% +68.35%
75th Percentile £461 £569 £656
90th Percentile £469 £606 £668
England median daily rate £450 £545 £600
% change year-on-year -17.43% -9.17% +14.29%

All Process and Methodology Skills
South East

Customer Journey Map falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the South East.

Contract vacancies with a requirement for process or methodology skills 3,760 3,244 4,452
As % of all contract IT jobs advertised in the South East 85.11% 88.32% 89.67%
Number of daily rates quoted 2,464 2,019 2,869
10th Percentile £222 £250 £213
25th Percentile £400 £400 £400
Median daily rate (50th Percentile) £500 £510 £518
Median % change year-on-year -1.96% -1.62% +1.15%
75th Percentile £600 £625 £614
90th Percentile £675 £675 £688
England median daily rate £505 £525 £540
% change year-on-year -3.81% -2.78% -1.82%
Number of hourly rates quoted 367 122 223
10th Percentile £14.75 £19.43 £18.59
25th Percentile £17.00 £25.99 £26.63
Median hourly rate £22.50 £46.12 £55.00
Median % change year-on-year -51.22% -16.14% +46.67%
75th Percentile £48.75 £63.00 £66.25
90th Percentile £75.00 £74.76 £76.53
England median hourly rate £25.15 £35.00 £44.75
% change year-on-year -28.14% -21.79% +20.52%

Customer Journey Map
Job Vacancy Trend in the South East

Historical trend showing the proportion of contract IT job postings citing Customer Journey Map relative to all contract IT jobs advertised in the South East.

Customer Journey Map job vacancy trend in the South East

Customer Journey Map
Daily Rate Trend in the South East

Contractor daily rate distribution trend for jobs in the South East citing Customer Journey Map.

Contractor daily rate distribution trend for jobs in the South East citing Customer Journey Map

Customer Journey Map
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Journey Map within the South East region over the 6 months to 23 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley -16 4 £431 -20.96% 1
Berkshire -3 3 £431 -20.96%
Buckinghamshire - 1 - - 1
Hampshire - 1 - -
Customer Journey Map
England

Customer Journey Map
Co-Occurring Skills & Capabilities in the South East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (20.00%) Salesforce Service Cloud
Communications & Networking
1 1 (20.00%) Network Security
General
1 2 (40.00%) Finance
2 1 (20.00%) Influencing Skills
2 1 (20.00%) Presentation Skills
2 1 (20.00%) Social Skills
Job Titles
1 1 (20.00%) Agile Coach
1 1 (20.00%) Analyst
1 1 (20.00%) Architect
1 1 (20.00%) Business Analyst
1 1 (20.00%) Business Architect
1 1 (20.00%) Business Process Architect
1 1 (20.00%) Cybersecurity Analyst
1 1 (20.00%) Designer
1 1 (20.00%) Field Engineer
1 1 (20.00%) Field Service Engineer
1 1 (20.00%) Lead
1 1 (20.00%) Security Analyst
1 1 (20.00%) Senior
Miscellaneous
1 1 (20.00%) Onboarding
Processes & Methodologies
1 5 (100.00%) Journey Map
2 2 (40.00%) Stakeholder Engagement
2 2 (40.00%) Validation
3 1 (20.00%) Actionable Insight
3 1 (20.00%) Agile
3 1 (20.00%) BPMN
3 1 (20.00%) Business Analysis
3 1 (20.00%) CRM
3 1 (20.00%) Cybersecurity
3 1 (20.00%) Data Flow Diagram
3 1 (20.00%) Data Loss Prevention
3 1 (20.00%) Data Management
3 1 (20.00%) Data Protection
3 1 (20.00%) GAP Analysis
3 1 (20.00%) Network Monitoring
3 1 (20.00%) Performance Analysis
3 1 (20.00%) Process Architecture
3 1 (20.00%) Release Management
3 1 (20.00%) Requirements Management
3 1 (20.00%) Software Engineering
Quality Assurance & Compliance
1 1 (20.00%) GRC
Vendors
1 2 (40.00%) Salesforce
2 1 (20.00%) Virgin Media