1st/2nd Line Support Contracts in the South West

1st/2nd Line Support
England > South West

The median 1st/2nd Line Support daily rate in the South West is £185 according to job vacancies posted during the 6 months to 10 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 145 161 160
Rank change year-on-year +16 -1 -26
Contract jobs requiring a 1st/2nd Line Support 9 11 11
As % of all contract jobs advertised in the South West 0.28% 0.31% 0.30%
As % of the Job Titles category 0.30% 0.34% 0.32%
Number of daily rates quoted 8 7 10
10th Percentile - £135 £121
25th Percentile £175 £161 £153
Median daily rate (50th Percentile) £185 £213 £213
Median % change year-on-year -12.94% - +51.79%
75th Percentile £200 £350 £269
90th Percentile £253 £400 £277
England median daily rate £198 £200 £175
% change year-on-year -1.25% +14.29% +6.06%
Number of hourly rates quoted 0 3 0
Median hourly rate - £17.50 -
England median hourly rate £20.11 £18.75 £18.00
% change year-on-year +7.25% +4.17% +20.00%

All Contract IT Job Vacancies
South West

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the South West with a recognized job title 2,965 3,266 3,484
% of contract IT jobs with a recognized job title 93.18% 92.36% 95.17%
Number of daily rates quoted 1,884 2,446 2,489
10th Percentile £210 £275 £220
25th Percentile £396 £415 £395
Median daily rate (50th Percentile) £513 £525 £500
Median % change year-on-year -2.38% +5.00% +10.19%
75th Percentile £613 £639 £588
90th Percentile £700 £717 £663
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +7.69%
Number of hourly rates quoted 409 260 203
10th Percentile £14.00 £17.97 £15.90
25th Percentile £27.50 £49.51 £17.50
Median hourly rate £55.00 £64.57 £47.00
Median % change year-on-year -14.82% +37.39% +10.59%
75th Percentile £71.25 £71.62 £63.68
90th Percentile £77.60 £83.44 £69.13
England median hourly rate £37.50 £45.00 £23.00
% change year-on-year -16.67% +95.65% +4.55%

1st/2nd Line Support
Job Vacancy Trend in the South West

Job postings that featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for 1st/2nd Line Support in the South West

1st/2nd Line Support
Contractor Daily Rate Trend in the South West

3-month moving average daily rate quoted in jobs citing 1st/2nd Line Support in the South West.

Daily rate trend for 1st/2nd Line Support in the South West

1st/2nd Line Support
Daily Rate Histogram in the South West

Daily rate distribution for jobs citing 1st/2nd Line Support in the South West over the 6 months to 10 May 2024.

Daily rate histogram for 1st/2nd Line Support in the South West

1st/2nd Line Support
Contractor Hourly Rate Trend in the South West

3-month moving average hourly rates quoted in jobs citing 1st/2nd Line Support in the South West.

Hourly rate trend for 1st/2nd Line Support in the South West

1st/2nd Line Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st/2nd Line Support within the South West region over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Bristol +11 3 £190 +11.76% 1
Dorset +6 3 £175 -
Wiltshire +2 2 £266 -29.00%
Devon - 1 £180 - 1
Cornwall - 1 £180 -
1st/2nd Line Support
England

1st/2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 10 May 2024, 1st/2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region featuring 1st/2nd Line Support in the job title.

1 5 (55.56%) Analytical Skills
2 4 (44.44%) Microsoft 365
2 4 (44.44%) Problem-Solving
2 4 (44.44%) Social Skills
2 4 (44.44%) SCCM
2 4 (44.44%) Windows
3 3 (33.33%) Python
3 3 (33.33%) JavaScript
3 3 (33.33%) Microsoft Office
3 3 (33.33%) Microsoft
3 3 (33.33%) Project Management
3 3 (33.33%) Legal
3 3 (33.33%) Antivirus Management
3 3 (33.33%) Organisational Skills
3 3 (33.33%) Case Management
3 3 (33.33%) Self-Motivation
3 3 (33.33%) Continuous Improvement
4 1 (11.11%) Wi-Fi
4 1 (11.11%) BT
4 1 (11.11%) Active Directory
4 1 (11.11%) LAN
4 1 (11.11%) SLA
4 1 (11.11%) Degree
4 1 (11.11%) VMware
4 1 (11.11%) SC Cleared
4 1 (11.11%) DV Cleared
4 1 (11.11%) Security Cleared
4 1 (11.11%) Mobile Device Management
4 1 (11.11%) Jamf Pro
4 1 (11.11%) Security Patching

1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (33.33%) Microsoft Office
Cloud Services
1 4 (44.44%) Microsoft 365
Communications & Networking
1 1 (11.11%) LAN
1 1 (11.11%) Wi-Fi
General
1 5 (55.56%) Analytical Skills
2 4 (44.44%) Social Skills
3 3 (33.33%) Legal
3 3 (33.33%) Organisational Skills
Miscellaneous
1 3 (33.33%) Self-Motivation
2 1 (11.11%) Driving Licence
Operating Systems
1 4 (44.44%) Windows
Processes & Methodologies
1 4 (44.44%) Problem-Solving
2 3 (33.33%) Antivirus Management
2 3 (33.33%) Case Management
2 3 (33.33%) Continuous Improvement
2 3 (33.33%) Project Management
3 1 (11.11%) Mobile Device Management
3 1 (11.11%) Security Patching
Programming Languages
1 3 (33.33%) JavaScript
1 3 (33.33%) Python
Qualifications
1 1 (11.11%) Degree
1 1 (11.11%) DV Cleared
1 1 (11.11%) SC Cleared
1 1 (11.11%) Security Cleared
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 1 (11.11%) Active Directory
Systems Management
1 4 (44.44%) SCCM
2 1 (11.11%) Jamf Pro
Vendors
1 3 (33.33%) Microsoft
2 1 (11.11%) BT
2 1 (11.11%) VMware