Period
to 23 November 2017

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
England > South West
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 84 85 64
Rank change year-on-year +1 -21 +24
Contract jobs citing Service Delivery 137 130 194
As % of all contract IT jobs advertised in the South West 2.42% 2.27% 2.98%
As % of the Processes & Methodologies category 2.98% 2.84% 3.74%
Number of daily rates quoted 111 97 141
South West median daily rate £425 £380 £375
Median daily rate % change year-on-year +11.84% +1.33% -11.76%
10th Percentile £185 £135 £215
90th Percentile £538 £613 £525
England median daily rate £425 £425 £400
% change year-on-year - +6.25% -
Number of hourly rates quoted 6 2 7
South West median hourly rate £17.06 £24.69 £40.50
Median hourly rate % change year-on-year -30.89% -39.04% +80.00%
10th Percentile £12.75 £21.51 £15.00
90th Percentile £38.88 £28.09 £44.55
England median hourly rate £16.45 £17.53 £18.79
% change year-on-year -6.15% -6.71% +21.15%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 4598 4576 5194
As % of all contract IT jobs advertised in the South West 81.25% 80.01% 79.76%
Number of daily rates quoted 2908 3087 3518
South West median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.67% - -
10th Percentile £256 £241 £255
90th Percentile £558 £550 £525
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 189 267 259
South West median hourly rate £35.00 £31.50 £39.00
Median hourly rate % change year-on-year +11.11% -19.23% +44.44%
10th Percentile £12.30 £12.00 £14.13
90th Percentile £50.00 £47.50 £49.35
England median hourly rate £24.00 £24.00 £22.50
% change year-on-year - +6.67% +18.42%

Service Delivery
Job Vacancy Trend in the South West

Job postings citing Service Delivery as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Service Delivery in the South West

Service Delivery
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in the South West.

Contractor daily rate trend for Service Delivery in the South West

Service Delivery
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing Service Delivery in the South West over the 6 months to 23 November 2017.

Contractor daily rate histogram for Service Delivery in the South West

Service Delivery
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in the South West.

Contractor hourly rate trend for Service Delivery in the South West

Service Delivery
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing Service Delivery in the South West over the 6 months to 23 November 2017.

Contractor hourly rate histogram for Service Delivery in the South West

Service Delivery
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the South West region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -5 59 £365 -4.89% 4
Wiltshire -13 26 £450 +28.57% 3
Dorset +24 23 £425 +14.86% 2
Somerset +5 10 £167 - 1
Devon - 7 £283 -
Gloucestershire -2 6 £250 -44.44% 3
Service Delivery
England

For the 6 months to 23 November 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for Service Delivery.

1 37 (27.01%) ITIL
2 27 (19.71%) Security Cleared
3 26 (18.98%) Windows
4 25 (18.25%) Microsoft
4 25 (18.25%) Migration
5 23 (16.79%) Finance
6 21 (15.33%) Cisco
7 20 (14.60%) Active Directory
7 20 (14.60%) SC Cleared
8 19 (13.87%) Stakeholder Management
9 17 (12.41%) Analytical Skills
10 15 (10.95%) Windows 7
10 15 (10.95%) Project Management
11 14 (10.22%) VMware
11 14 (10.22%) Linux
11 14 (10.22%) Windows Server 2008
11 14 (10.22%) Skype for Business
11 14 (10.22%) Windows Server 2012
12 13 (9.49%) Windows 10
12 13 (9.49%) QA
12 13 (9.49%) Oracle
12 13 (9.49%) Firewall
12 13 (9.49%) Symantec
13 12 (8.76%) SQL
13 12 (8.76%) MS Exchange
13 12 (8.76%) Data Centre
13 12 (8.76%) Windows 8
14 11 (8.03%) BPSS Clearance
14 11 (8.03%) Exchange Server 2010
14 11 (8.03%) SCCM

Service Delivery
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (10.22%) Skype for Business
2 12 (8.76%) MS Exchange
3 11 (8.03%) Exchange Server 2010
4 9 (6.57%) WebLogic
5 4 (2.92%) EPiServer
6 3 (2.19%) Apache
6 3 (2.19%) IIS
6 3 (2.19%) JBoss
6 3 (2.19%) SharePoint
6 3 (2.19%) Tomcat
7 1 (0.73%) Exchange Server 2013
Applications
1 9 (6.57%) Microsoft Office
2 3 (2.19%) Microsoft Excel
2 3 (2.19%) Microsoft PowerPoint
2 3 (2.19%) Spreadsheet
3 1 (0.73%) MS Visio
Business Applications
1 6 (4.38%) Oracle EBS
1 6 (4.38%) Oracle EBS R12
1 6 (4.38%) Oracle Payroll
2 1 (0.73%) SystmOne
Cloud Services
1 7 (5.11%) Office 365
2 6 (4.38%) PaaS
3 5 (3.65%) IaaS
4 3 (2.19%) Cloud Computing
Communications & Networking
1 13 (9.49%) Firewall
2 10 (7.30%) Skype
3 9 (6.57%) SAN
3 9 (6.57%) WAN
4 8 (5.84%) LAN
5 7 (5.11%) DNS
6 6 (4.38%) HTTP
7 5 (3.65%) Unified Communications
8 4 (2.92%) Cisco Nexus
8 4 (2.92%) TCP/IP
8 4 (2.92%) VPN
8 4 (2.92%) WLAN
9 3 (2.19%) DHCP
9 3 (2.19%) Reverse Proxy
9 3 (2.19%) SMS
9 3 (2.19%) Wireless
10 2 (1.46%) Broadband
10 2 (1.46%) Internet
10 2 (1.46%) LDAP
10 2 (1.46%) Network Security
Database & Business Intelligence
1 6 (4.38%) Oracle Database
2 5 (3.65%) MySQL
2 5 (3.65%) RDBMS
2 5 (3.65%) Relational Database
3 4 (2.92%) SQL Server
4 3 (2.19%) EDRMS
5 2 (1.46%) NoSQL
Development Applications
1 5 (3.65%) Artifactory
1 5 (3.65%) Hudson
1 5 (3.65%) Selenium
2 3 (2.19%) Rational DOORS
General
1 23 (16.79%) Finance
2 7 (5.11%) Telecoms
3 5 (3.65%) Military
4 3 (2.19%) Aerospace
4 3 (2.19%) Banking
4 3 (2.19%) Legal
5 2 (1.46%) Investment Banking
6 1 (0.73%) Billing
6 1 (0.73%) German Language
6 1 (0.73%) Local Government
6 1 (0.73%) Manufacturing
Job Titles
1 33 (24.09%) Analyst
2 14 (10.22%) Delivery Manager
2 14 (10.22%) Services Delivery Manager
3 12 (8.76%) Infrastructure Analyst
3 12 (8.76%) Service Analyst
3 12 (8.76%) Service Manager
4 11 (8.03%) Architect
5 10 (7.30%) Administrator
6 9 (6.57%) Active Directory Analyst
6 9 (6.57%) Active Directory Support
6 9 (6.57%) Active Directory Support Analyst
6 9 (6.57%) Project Manager
7 8 (5.84%) Infrastructure Support
7 8 (5.84%) Infrastructure Support Analyst
7 8 (5.84%) Migration Analyst
7 8 (5.84%) Migration Engineer
7 8 (5.84%) Support Engineer
8 7 (5.11%) Data Architect
8 7 (5.11%) Senior Data Architect
8 7 (5.11%) VMware Engineer
Libraries, Frameworks & Software Standards
1 5 (3.65%) .NET
2 4 (2.92%) J2EE
2 4 (2.92%) Middleware
3 3 (2.19%) ASP.NET
3 3 (2.19%) CSS
4 2 (1.46%) Node.js
4 2 (1.46%) Spring
4 2 (1.46%) Spring Boot
5 1 (0.73%) Web Services
Miscellaneous
1 17 (12.41%) Analytical Skills
2 12 (8.76%) Data Centre
3 9 (6.57%) Management Information System
4 7 (5.11%) NHS
4 7 (5.11%) Public Cloud
5 6 (4.38%) User Experience
5 6 (4.38%) Virtual Team
6 4 (2.92%) Social Media
7 3 (2.19%) EMC VNX
7 3 (2.19%) Freedom of Information
8 2 (1.46%) APACS
8 2 (1.46%) EMV
9 1 (0.73%) CMDB
9 1 (0.73%) Data Protection Act
9 1 (0.73%) Mobile App
9 1 (0.73%) Mobile Banking
9 1 (0.73%) Mobile Computing
9 1 (0.73%) Reference Data
Operating Systems
1 26 (18.98%) Windows
2 15 (10.95%) Windows 7
3 14 (10.22%) Linux
3 14 (10.22%) Windows Server 2008
3 14 (10.22%) Windows Server 2012
4 13 (9.49%) Windows 10
5 12 (8.76%) Windows 8
6 9 (6.57%) Unix
7 3 (2.19%) Red Hat Enterprise Linux
7 3 (2.19%) Solaris
8 2 (1.46%) SUSE
8 2 (1.46%) Windows Server
Processes & Methodologies
1 37 (27.01%) ITIL
2 25 (18.25%) Migration
3 19 (13.87%) Stakeholder Management
4 15 (10.95%) Project Management
5 10 (7.30%) ITSM
5 10 (7.30%) Mentoring
5 10 (7.30%) PRINCE2
5 10 (7.30%) Systems Analysis
6 9 (6.57%) Continuous Improvement
6 9 (6.57%) ITIL V3
6 9 (6.57%) Load Balancing
7 7 (5.11%) Data Architecture
7 7 (5.11%) Data Modelling
7 7 (5.11%) Data Strategy
7 7 (5.11%) Release Management
7 7 (5.11%) TOGAF
8 6 (4.38%) Capacity Planning
8 6 (4.38%) Logical Data Model
8 6 (4.38%) Open Source
8 6 (4.38%) Process Improvement
Programming Languages
1 12 (8.76%) SQL
2 6 (4.38%) WebLogic Scripting Tool
3 4 (2.92%) Shell Script
4 3 (2.19%) Java
5 1 (0.73%) C
5 1 (0.73%) C#
5 1 (0.73%) JavaScript
Qualifications
1 27 (19.71%) Security Cleared
2 20 (14.60%) SC Cleared
3 11 (8.03%) BPSS Clearance
4 7 (5.11%) Degree
5 5 (3.65%) MySQL Certification
6 4 (2.92%) CISSP
7 3 (2.19%) APMP
7 3 (2.19%) ITIL Certification
8 2 (1.46%) DBS Check
8 2 (1.46%) PMP
8 2 (1.46%) PRINCE2 Practitioner
9 1 (0.73%) DV Cleared
9 1 (0.73%) HNC
9 1 (0.73%) HND
9 1 (0.73%) ISEB
9 1 (0.73%) Microsoft Certification
Quality Assurance & Compliance
1 13 (9.49%) QA
2 6 (4.38%) Disclosure Scotland
3 5 (3.65%) PMO
3 5 (3.65%) SLA
4 3 (2.19%) GDPR
5 1 (0.73%) Data Quality
5 1 (0.73%) ISO/IEC 20000
5 1 (0.73%) JSP 440
System Software
1 20 (14.60%) Active Directory
2 9 (6.57%) vSphere
3 5 (3.65%) VMware Infrastructure
4 4 (2.92%) Firmware
5 3 (2.19%) ISA Server
Systems Management
1 11 (8.03%) SCCM
2 10 (7.30%) AirWatch
2 10 (7.30%) SCOM
2 10 (7.30%) Symantec Enterprise Vault
3 6 (4.38%) Kibana
3 6 (4.38%) logstash
4 4 (2.92%) Oracle Enterprise Manager
5 3 (2.19%) EMC NetWorker
5 3 (2.19%) vRealize
6 1 (0.73%) Cisco Prime
6 1 (0.73%) McAfee ePO
6 1 (0.73%) Nagios
6 1 (0.73%) Opscode Chef
6 1 (0.73%) PowerCLI
6 1 (0.73%) Puppet
Vendors
1 25 (18.25%) Microsoft
2 21 (15.33%) Cisco
3 14 (10.22%) VMware
4 13 (9.49%) Oracle
4 13 (9.49%) Symantec
5 10 (7.30%) MobileIron
6 5 (3.65%) Red Hat
7 4 (2.92%) Nortel
7 4 (2.92%) Siemens
8 3 (2.19%) Apple
8 3 (2.19%) BEA
8 3 (2.19%) CheckPoint
8 3 (2.19%) Citrix
8 3 (2.19%) EMC
8 3 (2.19%) F5
8 3 (2.19%) IBM
8 3 (2.19%) Nokia
9 2 (1.46%) Gemalto
9 2 (1.46%) McAfee
9 2 (1.46%) ServiceNow