Period
to 21 May 2018

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 21 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
England > South West
6 months to
21 May 2018
Same period 2017 Same period 2016
Rank 115 101 73
Rank change year-on-year -14 -28 +4
Contract jobs citing Service Delivery 87 108 151
As % of all contract IT jobs advertised in the South West 1.71% 2.08% 2.56%
As % of the Processes & Methodologies category 2.10% 2.50% 3.12%
Number of daily rates quoted 42 79 108
South West median daily rate £420 £395 £350
Median daily rate % change year-on-year +6.33% +12.86% -12.50%
10th Percentile £164 £106 £224
90th Percentile £530 £575 £529
England median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% -
Number of hourly rates quoted 8 0 4
South West median hourly rate £13.25 - £31.25
10th Percentile £10.50 - £13.85
90th Percentile £47.63 - £43.25
England median hourly rate £15.00 £17.25 £21.00
% change year-on-year -13.06% -17.85% +20.00%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 4,150 4,323 4,834
As % of all contract IT jobs advertised in the South West 81.69% 83.46% 82.09%
Number of daily rates quoted 2,499 2,819 3,232
South West median daily rate £403 £398 £375
Median daily rate % change year-on-year +1.13% +6.13% -3.23%
10th Percentile £269 £250 £253
90th Percentile £563 £550 £530
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.94%
Number of hourly rates quoted 182 223 263
South West median hourly rate £31.00 £39.50 £40.00
Median hourly rate % change year-on-year -21.52% -1.25% +17.92%
10th Percentile £11.24 £14.00 £13.00
90th Percentile £47.50 £50.20 £52.10
England median hourly rate £22.00 £25.00 £23.20
% change year-on-year -12.00% +7.76% +8.41%

Service Delivery
Job Vacancy Trend in the South West

Job postings citing Service Delivery as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Service Delivery in the South West

Service Delivery
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in the South West.

Contractor daily rate trend for Service Delivery in the South West

Service Delivery
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing Service Delivery in the South West over the 6 months to 21 May 2018.

Contractor daily rate histogram for Service Delivery in the South West

Service Delivery
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in the South West.

Contractor hourly rate trend for Service Delivery in the South West

Service Delivery
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing Service Delivery in the South West over the 6 months to 21 May 2018.

Contractor hourly rate histogram for Service Delivery in the South West

Service Delivery
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the South West region over the 6 months to 21 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +5 34 £375 - 7
Wiltshire +1 17 £425 +6.25% 8
Dorset -4 12 £420 - 5
Devon -8 7 - - 3
Somerset +7 6 £338 - 3
Gloucestershire -13 5 £513 +7.89% 5
Service Delivery
England

For the 6 months to 21 May 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for Service Delivery.

1 37 (42.53%) ITIL
2 27 (31.03%) Agile Software Development
3 20 (22.99%) Finance
4 19 (21.84%) Windows
5 18 (20.69%) Service Management
6 16 (18.39%) Active Directory
7 15 (17.24%) Security Cleared
8 14 (16.09%) Microsoft
8 14 (16.09%) SLA
9 12 (13.79%) Stakeholder Management
9 12 (13.79%) Management Information System
9 12 (13.79%) Microsoft Office
10 10 (11.49%) Project Management
11 9 (10.34%) ITSM
11 9 (10.34%) Scrum
11 9 (10.34%) Java
11 9 (10.34%) PRINCE2
11 9 (10.34%) Analytical Skills
12 8 (9.20%) Coaching
12 8 (9.20%) ITIL V3
13 7 (8.05%) Continuous Integration
13 7 (8.05%) Telecoms
13 7 (8.05%) Continuous Delivery
13 7 (8.05%) Windows 10
13 7 (8.05%) SDLC
13 7 (8.05%) Windows Server 2012
13 7 (8.05%) Mentoring
13 7 (8.05%) Problem-Solving
14 6 (6.90%) Infrastructure Management
14 6 (6.90%) Microservices

Service Delivery
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.30%) Apache
1 2 (2.30%) CMS
2 1 (1.15%) Alfresco
2 1 (1.15%) Confluence
2 1 (1.15%) IBM Notes
2 1 (1.15%) Moodle
2 1 (1.15%) SharePoint
2 1 (1.15%) SharePoint Server
2 1 (1.15%) Skype for Business
Applications
1 12 (13.79%) Microsoft Office
Cloud Services
1 3 (3.45%) G Suite
1 3 (3.45%) Office 365
1 3 (3.45%) PaaS
2 2 (2.30%) Microsoft Azure
3 1 (1.15%) Amazon AWS
3 1 (1.15%) GitHub
Communications & Networking
1 6 (6.90%) SMS
2 5 (5.75%) DHCP
2 5 (5.75%) DNS
3 4 (4.60%) SAN
4 3 (3.45%) Firewall
4 3 (3.45%) LAN
4 3 (3.45%) WAN
5 2 (2.30%) NGN
5 2 (2.30%) VoIP
6 1 (1.15%) Ethernet
6 1 (1.15%) HTTP
6 1 (1.15%) Internet
6 1 (1.15%) Intranet
6 1 (1.15%) Junos
6 1 (1.15%) NAS
6 1 (1.15%) Network Security
6 1 (1.15%) Skype
6 1 (1.15%) TCP/IP
6 1 (1.15%) VPN
Database & Business Intelligence
1 4 (4.60%) NoSQL
2 3 (3.45%) SQL Server
3 1 (1.15%) Big Data
3 1 (1.15%) CouchDB
3 1 (1.15%) MongoDB
3 1 (1.15%) MySQL
3 1 (1.15%) Neo4j
3 1 (1.15%) PostgreSQL
3 1 (1.15%) Relational Database
3 1 (1.15%) Riak
3 1 (1.15%) SQL Server 2014
Development Applications
1 5 (5.75%) Jenkins
2 3 (3.45%) Eclipse
2 3 (3.45%) Git (software)
2 3 (3.45%) Maven
3 1 (1.15%) Atlassian Bamboo
3 1 (1.15%) Bitbucket
3 1 (1.15%) EasyMock
3 1 (1.15%) git-flow
3 1 (1.15%) Jasmine
3 1 (1.15%) JIRA
3 1 (1.15%) JUnit
3 1 (1.15%) Karma Test Runner
3 1 (1.15%) Mocha
3 1 (1.15%) MSI
3 1 (1.15%) SonarQube
General
1 20 (22.99%) Finance
2 7 (8.05%) Telecoms
3 5 (5.75%) Banking
3 5 (5.75%) Manufacturing
4 3 (3.45%) Electronics
4 3 (3.45%) Marketing
4 3 (3.45%) Publishing
5 1 (1.15%) Law
5 1 (1.15%) Military
5 1 (1.15%) Retail
Job Titles
1 15 (17.24%) Delivery Manager
2 14 (16.09%) Service Manager
3 13 (14.94%) Services Delivery Manager
4 11 (12.64%) Developer
5 7 (8.05%) Java Developer
6 6 (6.90%) Analyst
7 4 (4.60%) 1st Line Support
7 4 (4.60%) IT Support
7 4 (4.60%) Procurement Manager
7 4 (4.60%) Project Manager
7 4 (4.60%) Senior Developer
7 4 (4.60%) Service Analyst
8 3 (3.45%) Administrator
8 3 (3.45%) Digital Delivery Manager
8 3 (3.45%) Procurement Project Manager
8 3 (3.45%) Procurement Specialist
8 3 (3.45%) Product Manager
8 3 (3.45%) Transformation Manager
9 2 (2.30%) 1st/2nd Line Support
9 2 (2.30%) IT Analyst
Libraries, Frameworks & Software Standards
1 4 (4.60%) Spring
2 3 (3.45%) AngularJS
2 3 (3.45%) Spring Boot
3 2 (2.30%) Middleware
3 2 (2.30%) Web Services
4 1 (1.15%) Ajax
4 1 (1.15%) Apache Wicket
4 1 (1.15%) CSS
4 1 (1.15%) DOM
4 1 (1.15%) EJB
4 1 (1.15%) HTML
4 1 (1.15%) Java EE
4 1 (1.15%) JSF
4 1 (1.15%) Play Framework
4 1 (1.15%) SAX
4 1 (1.15%) Servlets
4 1 (1.15%) SOAP
4 1 (1.15%) VML
4 1 (1.15%) XML
4 1 (1.15%) XML Schema
Miscellaneous
1 12 (13.79%) Management Information System
2 9 (10.34%) Analytical Skills
3 3 (3.45%) Data Centre
4 2 (2.30%) Computer Science
4 2 (2.30%) Social Media
4 2 (2.30%) Wiki
5 1 (1.15%) CCTV
5 1 (1.15%) Driving Licence
5 1 (1.15%) Hybrid Cloud
5 1 (1.15%) iPhone
5 1 (1.15%) Self-Motivation
5 1 (1.15%) VLE
Operating Systems
1 19 (21.84%) Windows
2 7 (8.05%) Windows 10
2 7 (8.05%) Windows Server 2012
3 6 (6.90%) Windows 7
4 5 (5.75%) Linux
4 5 (5.75%) Windows Server 2008
5 4 (4.60%) Windows Server
6 2 (2.30%) Red Hat Enterprise Linux
7 1 (1.15%) Android
7 1 (1.15%) CentOS
Processes & Methodologies
1 37 (42.53%) ITIL
2 27 (31.03%) Agile Software Development
3 18 (20.69%) Service Management
4 12 (13.79%) Stakeholder Management
5 10 (11.49%) Project Management
6 9 (10.34%) ITSM
6 9 (10.34%) PRINCE2
6 9 (10.34%) Scrum
7 8 (9.20%) Coaching
7 8 (9.20%) ITIL V3
8 7 (8.05%) Continuous Delivery
8 7 (8.05%) Continuous Integration
8 7 (8.05%) Mentoring
8 7 (8.05%) Problem-Solving
8 7 (8.05%) SDLC
9 6 (6.90%) Case Management
9 6 (6.90%) Product Management
9 6 (6.90%) Stakeholder Engagement
9 6 (6.90%) Unit Testing
9 6 (6.90%) Waterfall
Programming Languages
1 9 (10.34%) Java
2 6 (6.90%) Python
3 4 (4.60%) PowerShell
4 3 (3.45%) SQL
5 2 (2.30%) C#
6 1 (1.15%) C++
6 1 (1.15%) Groovy
6 1 (1.15%) JavaScript
6 1 (1.15%) Ruby
6 1 (1.15%) Scala
6 1 (1.15%) VB
Qualifications
1 15 (17.24%) Security Cleared
2 5 (5.75%) DV Cleared
3 4 (4.60%) Degree
3 4 (4.60%) ITIL Foundation Certificate
3 4 (4.60%) SC Cleared
4 3 (3.45%) PMP
5 2 (2.30%) ITIL Certification
5 2 (2.30%) MCSE
5 2 (2.30%) Microsoft Certification
6 1 (1.15%) BPSS Clearance
6 1 (1.15%) CCDA
6 1 (1.15%) CCNA
6 1 (1.15%) CCNP
6 1 (1.15%) Cisco Certification
6 1 (1.15%) CISSP
6 1 (1.15%) DBS Check
6 1 (1.15%) MCDST
6 1 (1.15%) MCP
6 1 (1.15%) PRINCE2 Certification
Quality Assurance & Compliance
1 14 (16.09%) SLA
2 3 (3.45%) COBIT
2 3 (3.45%) PMO
3 1 (1.15%) BS25999
3 1 (1.15%) ISO/IEC 27001
3 1 (1.15%) QA
System Software
1 16 (18.39%) Active Directory
2 5 (5.75%) VMware Infrastructure
3 4 (4.60%) Firmware
3 4 (4.60%) Hyper-V
4 3 (3.45%) Virtual Machines
5 2 (2.30%) VMware Server
6 1 (1.15%) Virtual Desktop
Systems Management
1 3 (3.45%) Microsoft Data Protection Manager
1 3 (3.45%) SCCM
1 3 (3.45%) Single Sign-On
1 3 (3.45%) WSUS
2 1 (1.15%) SCOM
2 1 (1.15%) SCVMM
2 1 (1.15%) Symantec Endpoint Protection
2 1 (1.15%) Tivoli Storage Manager
Vendors
1 14 (16.09%) Microsoft
2 5 (5.75%) VMware
3 4 (4.60%) Google
3 4 (4.60%) HP
3 4 (4.60%) SAP
4 3 (3.45%) Adobe
5 2 (2.30%) Cisco
5 2 (2.30%) Remedy
6 1 (1.15%) Apple
6 1 (1.15%) Citrix
6 1 (1.15%) Dell KACE
6 1 (1.15%) EMC
6 1 (1.15%) IBM
6 1 (1.15%) Lotus
6 1 (1.15%) NetApp
6 1 (1.15%) Red Hat
6 1 (1.15%) Symantec