Period
to 20 August 2018

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 20 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
England > South West
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 113 101 86
Rank change year-on-year -12 -15 -11
Contract jobs citing Service Delivery 106 108 134
As % of all contract IT jobs advertised in the South West 1.93% 1.99% 2.29%
As % of the Processes & Methodologies category 2.28% 2.39% 2.81%
Number of daily rates quoted 60 81 96
South West median daily rate £420 £400 £373
Median daily rate % change year-on-year +5.00% +7.38% -6.88%
10th Percentile £274 £266 £230
90th Percentile £575 £565 £581
England median daily rate £450 £430 £411
% change year-on-year +4.65% +4.75% +2.63%
Number of hourly rates quoted 9 2 4
South West median hourly rate £15.00 £37.75 £22.00
Median hourly rate % change year-on-year -60.26% +71.59% -24.14%
10th Percentile £10.50 £35.33 £13.85
90th Percentile £59.00 £41.98 £26.96
England median hourly rate £15.25 £16.00 £22.00
% change year-on-year -4.69% -27.27% +22.22%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 4,654 4,526 4,776
As % of all contract IT jobs advertised in the South West 84.71% 83.43% 81.50%
Number of daily rates quoted 2,886 2,870 3,157
South West median daily rate £420 £400 £375
Median daily rate % change year-on-year +5.00% +6.67% -
10th Percentile £270 £250 £250
90th Percentile £563 £538 £560
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +3.66%
Number of hourly rates quoted 218 191 267
South West median hourly rate £41.00 £39.50 £37.50
Median hourly rate % change year-on-year +3.80% +5.33% +3.59%
10th Percentile £12.60 £12.79 £12.90
90th Percentile £50.00 £50.25 £48.00
England median hourly rate £21.37 £23.75 £23.50
% change year-on-year -10.03% +1.06% +9.05%

Service Delivery
Job Vacancy Trend in the South West

Job postings citing Service Delivery as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Service Delivery in the South West

Service Delivery
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in the South West.

Contractor daily rate trend for Service Delivery in the South West

Service Delivery
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing Service Delivery in the South West over the 6 months to 20 August 2018.

Contractor daily rate histogram for Service Delivery in the South West

Service Delivery
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in the South West.

Contractor hourly rate trend for Service Delivery in the South West

Service Delivery
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing Service Delivery in the South West over the 6 months to 20 August 2018.

Contractor hourly rate histogram for Service Delivery in the South West

Service Delivery
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the South West region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -23 36 £390 +4.70% 5
Wiltshire -4 20 £423 +5.63% 4
Dorset +3 19 £420 -1.18% 1
Devon +3 7 £445 +23.61% 1
Somerset +10 6 £425 +13.33% 7
Gloucestershire -3 3 £195 -39.53% 3
Service Delivery
England

For the 6 months to 20 August 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for Service Delivery.

1 42 (39.62%) ITIL
2 32 (30.19%) Agile Software Development
3 30 (28.30%) Finance
4 29 (27.36%) Service Management
5 25 (23.58%) Security Cleared
6 23 (21.70%) Windows
7 22 (20.75%) Stakeholder Management
8 20 (18.87%) Active Directory
8 20 (18.87%) Management Information System
9 17 (16.04%) Microsoft
10 14 (13.21%) SMS
11 13 (12.26%) Linux
11 13 (12.26%) Java
12 12 (11.32%) PRINCE2
12 12 (11.32%) Microsoft Office
12 12 (11.32%) SLA
12 12 (11.32%) VMware
12 12 (11.32%) Disaster Recovery
12 12 (11.32%) Windows 7
12 12 (11.32%) Jenkins
12 12 (11.32%) Continuous Delivery
12 12 (11.32%) SDLC
13 11 (10.38%) Scrum
13 11 (10.38%) VMware Infrastructure
14 10 (9.43%) Product Management
14 10 (9.43%) Analytical Skills
14 10 (9.43%) Windows 10
14 10 (9.43%) Case Management
14 10 (9.43%) Infrastructure Management
14 10 (9.43%) Coaching

Service Delivery
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.77%) MS Exchange
1 4 (3.77%) SharePoint
2 3 (2.83%) Apache
3 2 (1.89%) Exchange Server 2003
3 2 (1.89%) Exchange Server 2010
3 2 (1.89%) IBM Notes
3 2 (1.89%) IIS
3 2 (1.89%) Live Communications Server
3 2 (1.89%) OpenStack
3 2 (1.89%) SharePoint 2010
3 2 (1.89%) SharePoint 2013
3 2 (1.89%) SharePoint Server
3 2 (1.89%) Skype for Business
4 1 (0.94%) Alfresco
4 1 (0.94%) Confluence
4 1 (0.94%) Moodle
Applications
1 12 (11.32%) Microsoft Office
Business Applications
1 2 (1.89%) Towers Watson Igloo
Cloud Services
1 5 (4.72%) Amazon AWS
2 4 (3.77%) AWS CloudFormation
2 4 (3.77%) Cloud Computing
3 3 (2.83%) Office 365
4 2 (1.89%) G Suite
5 1 (0.94%) Microsoft Azure
Communications & Networking
1 14 (13.21%) SMS
2 9 (8.49%) Firewall
3 6 (5.66%) SAN
3 6 (5.66%) WAN
4 5 (4.72%) LAN
5 4 (3.77%) DHCP
5 4 (3.77%) DNS
5 4 (3.77%) Ethernet
5 4 (3.77%) Junos
5 4 (3.77%) TCP/IP
5 4 (3.77%) VPN
6 3 (2.83%) Internet
6 3 (2.83%) MPLS
6 3 (2.83%) NAS
6 3 (2.83%) VLAN
7 2 (1.89%) BGP
7 2 (1.89%) Intranet
7 2 (1.89%) OSPF
7 2 (1.89%) VRRP
7 2 (1.89%) Wireless
Database & Business Intelligence
1 4 (3.77%) MarkLogic
1 4 (3.77%) SQL Server
2 2 (1.89%) MS Access
3 1 (0.94%) Big Data
Development Applications
1 12 (11.32%) Jenkins
2 6 (5.66%) Git (software)
2 6 (5.66%) Maven
3 5 (4.72%) Atlassian Bamboo
4 2 (1.89%) Ant
4 2 (1.89%) Artifactory
4 2 (1.89%) dbdeploy
4 2 (1.89%) Gradle
4 2 (1.89%) JIRA
4 2 (1.89%) MSI
4 2 (1.89%) Octopus Deploy
4 2 (1.89%) SonarQube
4 2 (1.89%) TeamCity
5 1 (0.94%) Bitbucket
5 1 (0.94%) EasyMock
5 1 (0.94%) JUnit
General
1 30 (28.30%) Finance
2 9 (8.49%) Telecoms
3 7 (6.60%) Banking
3 7 (6.60%) Retail
4 6 (5.66%) Manufacturing
5 4 (3.77%) Marketing
6 3 (2.83%) Electronics
6 3 (2.83%) Publishing
7 1 (0.94%) Billing
7 1 (0.94%) Legal
7 1 (0.94%) Military
Job Titles
1 14 (13.21%) Service Manager
2 13 (12.26%) Services Delivery Manager
3 12 (11.32%) Delivery Manager
4 11 (10.38%) Project Manager
5 9 (8.49%) Analyst
6 8 (7.55%) Developer
7 7 (6.60%) Procurement Manager
8 5 (4.72%) Administrator
8 5 (4.72%) DevOps Engineer
8 5 (4.72%) Procurement Project Manager
8 5 (4.72%) Product Manager
8 5 (4.72%) Programme Delivery Manager
8 5 (4.72%) Programme Manager
8 5 (4.72%) Systems Administrator
9 4 (3.77%) Senior Developer
9 4 (3.77%) Technical Specialist
10 3 (2.83%) Infrastructure Engineer
10 3 (2.83%) Java Developer
10 3 (2.83%) Procurement Specialist
10 3 (2.83%) Project Leader
Libraries, Frameworks & Software Standards
1 8 (7.55%) Spring
2 7 (6.60%) Spring Boot
3 4 (3.77%) AngularJS
3 4 (3.77%) XML
4 2 (1.89%) LDAP
4 2 (1.89%) Windows SharePoint Services
5 1 (0.94%) EJB
5 1 (0.94%) Java EE
5 1 (0.94%) JSF
5 1 (0.94%) VML
Miscellaneous
1 20 (18.87%) Management Information System
2 10 (9.43%) Analytical Skills
3 5 (4.72%) EPoS
3 5 (4.72%) User Experience
4 4 (3.77%) Computer Science
4 4 (3.77%) Cyberthreat
4 4 (3.77%) Fat Client
4 4 (3.77%) Self-Motivation
4 4 (3.77%) Thin Client
5 3 (2.83%) Data Centre
5 3 (2.83%) Wiki
6 2 (1.89%) iPhone
7 1 (0.94%) CCTV
7 1 (0.94%) CESG
7 1 (0.94%) Grid Computing
7 1 (0.94%) VLE
Operating Systems
1 23 (21.70%) Windows
2 13 (12.26%) Linux
3 12 (11.32%) Windows 7
4 10 (9.43%) Windows 10
5 8 (7.55%) Windows Server
6 7 (6.60%) CentOS
7 3 (2.83%) Unix
7 3 (2.83%) Windows Server 2008
7 3 (2.83%) Windows Server 2012
8 2 (1.89%) Android
8 2 (1.89%) Solaris
8 2 (1.89%) Ubuntu
8 2 (1.89%) Windows Server 2003
8 2 (1.89%) Windows XP
9 1 (0.94%) Red Hat Enterprise Linux
Processes & Methodologies
1 42 (39.62%) ITIL
2 32 (30.19%) Agile Software Development
3 29 (27.36%) Service Management
4 22 (20.75%) Stakeholder Management
5 12 (11.32%) Continuous Delivery
5 12 (11.32%) Disaster Recovery
5 12 (11.32%) PRINCE2
5 12 (11.32%) SDLC
6 11 (10.38%) Scrum
7 10 (9.43%) Case Management
7 10 (9.43%) Coaching
7 10 (9.43%) Infrastructure Management
7 10 (9.43%) Product Management
7 10 (9.43%) Waterfall
8 9 (8.49%) ITSM
8 9 (8.49%) Problem-Solving
8 9 (8.49%) Project Management
9 8 (7.55%) ITIL V3
9 8 (7.55%) Programme Management
9 8 (7.55%) Stakeholder Engagement
Programming Languages
1 13 (12.26%) Java
2 6 (5.66%) Python
3 2 (1.89%) PowerShell
3 2 (1.89%) SQL
3 2 (1.89%) VB
4 1 (0.94%) C
4 1 (0.94%) C++
Qualifications
1 25 (23.58%) Security Cleared
2 9 (8.49%) SC Cleared
3 7 (6.60%) DV Cleared
4 5 (4.72%) ITIL Foundation Certificate
5 4 (3.77%) Degree
5 4 (3.77%) PMP
5 4 (3.77%) PRINCE2 Certification
6 2 (1.89%) (ISC)2 CCSP
6 2 (1.89%) CEH
6 2 (1.89%) Cisco Certification
6 2 (1.89%) CompTIA Security+
6 2 (1.89%) Computer Science Degree
6 2 (1.89%) MCDST
6 2 (1.89%) MCP
6 2 (1.89%) MCSE
6 2 (1.89%) Microsoft Certification
7 1 (0.94%) BPSS Clearance
7 1 (0.94%) CCSP
7 1 (0.94%) MCT
7 1 (0.94%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 12 (11.32%) SLA
2 4 (3.77%) COBIT
2 4 (3.77%) QA
3 2 (1.89%) JSP 440
4 1 (0.94%) GDPR
4 1 (0.94%) ISO/IEC 27001
4 1 (0.94%) PMO
System Software
1 20 (18.87%) Active Directory
2 11 (10.38%) VMware Infrastructure
3 6 (5.66%) Firmware
4 4 (3.77%) Docker
5 3 (2.83%) VMware ESXi
5 3 (2.83%) vSphere
6 2 (1.89%) Hyper-V
6 2 (1.89%) ISA Server
6 2 (1.89%) NFS
6 2 (1.89%) VMware Server
6 2 (1.89%) VMware Workstation
7 1 (0.94%) Virtual Machines
Systems Management
1 5 (4.72%) SCCM
1 5 (4.72%) Single Sign-On
2 4 (3.77%) NetBackup
2 4 (3.77%) Puppet
3 3 (2.83%) SCOM
3 3 (2.83%) vCenter Server
4 2 (1.89%) Microsoft Clustering
4 2 (1.89%) Netcool
4 2 (1.89%) OpenView Configuration Management
4 2 (1.89%) Symantec Endpoint Protection
4 2 (1.89%) Unicenter
4 2 (1.89%) Veritas Storage Foundation
5 1 (0.94%) Tivoli Storage Manager
Vendors
1 17 (16.04%) Microsoft
2 12 (11.32%) VMware
3 6 (5.66%) HP
4 5 (4.72%) Cisco
4 5 (4.72%) Red Hat
5 4 (3.77%) Citrix
5 4 (3.77%) Juniper
5 4 (3.77%) McAfee
5 4 (3.77%) Sophos
5 4 (3.77%) Symantec
6 3 (2.83%) EMC
6 3 (2.83%) SAP
7 2 (1.89%) Adobe
7 2 (1.89%) CheckPoint
7 2 (1.89%) Forcepoint
7 2 (1.89%) Google
7 2 (1.89%) Lotus
7 2 (1.89%) Meridio
7 2 (1.89%) Oracle
7 2 (1.89%) Veritas