Service Delivery Contracts in the South West

Service Delivery
England > South West

The table below provides summary statistics for contract job vacancies advertised in the South West requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 55 94 67
Rank change year-on-year +39 -27 +30
Contract jobs citing Service Delivery 58 63 119
As % of all contract jobs advertised in the South West 3.46% 1.97% 3.28%
As % of the Processes & Methodologies category 3.83% 2.37% 3.66%
Number of daily rates quoted 42 44 105
10th Percentile £143 £143 £413
25th Percentile £235 £335 £455
Median daily rate (50th Percentile) £370 £481 £600
Median % change year-on-year -23.12% -19.79% +15.83%
75th Percentile £519 £578 £669
90th Percentile £634 £644 £738
England median daily rate £450 £500 £525
% change year-on-year -10.00% -4.76% +4.22%
Number of hourly rates quoted 0 7 8
10th Percentile - £12.60 £50.83
25th Percentile - £21.25 -
Median hourly rate - £30.00 £65.00
Median % change year-on-year - -53.85% +145.28%
75th Percentile - £30.25 £74.06
90th Percentile - - £101.25
England median hourly rate £16.23 £14.80 £24.81
% change year-on-year +9.66% -40.35% +76.21%

All Process and Methodology Skills
South West

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the South West.

Contract vacancies with a requirement for process or methodology skills 1,516 2,656 3,250
As % of all contract IT jobs advertised in the South West 90.35% 83.03% 89.63%
Number of daily rates quoted 965 1,696 2,395
10th Percentile £235 £220 £313
25th Percentile £400 £404 £425
Median daily rate (50th Percentile) £520 £525 £549
Median % change year-on-year -0.95% -4.37% +9.80%
75th Percentile £623 £625 £644
90th Percentile £688 £700 £719
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 145 336 335
10th Percentile £18.33 £13.86 £9.80
25th Percentile £20.48 £27.50 £17.00
Median hourly rate £63.00 £50.00 £61.50
Median % change year-on-year +26.00% -18.70% +26.16%
75th Percentile £68.00 £70.00 £70.30
90th Percentile £70.00 £77.50 £83.36
England median hourly rate £29.07 £36.00 £37.50
% change year-on-year -19.25% -4.00% +53.06%

Service Delivery
Job Vacancy Trend in the South West

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Service Delivery in the South West

Service Delivery
Contractor Daily Rate Trend in the South West

3-month moving average daily rate quoted in jobs citing Service Delivery in the South West.

Daily rate trend for Service Delivery in the South West

Service Delivery
Daily Rate Histogram in the South West

Daily rate distribution for jobs citing Service Delivery in the South West over the 6 months to 1 May 2025.

Daily rate histogram for Service Delivery in the South West

Service Delivery
Contractor Hourly Rate Trend in the South West

3-month moving average hourly rates quoted in jobs citing Service Delivery in the South West.

Hourly rate trend for Service Delivery in the South West

Service Delivery
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the South West region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Wiltshire +20 22 £450 -10.54% 14
Bristol +23 21 £370 +22.31% 21
Somerset - 11 £275 - 15
Gloucestershire +15 2 £475 - 25
Devon +9 1 £185 - 7
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.62%) Microsoft Exchange
Applications
1 9 (15.52%) Microsoft Office
2 1 (1.72%) Microsoft Excel
2 1 (1.72%) Spreadsheet
Business Applications
1 3 (5.17%) Remedy ITSM
Cloud Services
1 8 (13.79%) AWS
1 8 (13.79%) Azure
1 8 (13.79%) GCP
2 7 (12.07%) Microsoft 365
3 2 (3.45%) SaaS
4 1 (1.72%) Dynamics 365
Communications & Networking
1 7 (12.07%) VPN
2 4 (6.90%) Firewall
3 2 (3.45%) DNS
3 2 (3.45%) SSL
Database & Business Intelligence
1 1 (1.72%) SQL Server
General
1 29 (50.00%) Social Skills
2 15 (25.86%) Finance
3 13 (22.41%) Public Sector
4 10 (17.24%) Telecoms
5 9 (15.52%) Analytical Skills
6 8 (13.79%) Electronics
6 8 (13.79%) Manufacturing
6 8 (13.79%) Marketing
7 5 (8.62%) Military
8 3 (5.17%) Local Government
9 2 (3.45%) Legal
9 2 (3.45%) Police
10 1 (1.72%) Fire and Rescue
10 1 (1.72%) Inclusion and Diversity
Job Titles
1 15 (25.86%) Service Manager
1 15 (25.86%) Support Engineer
2 8 (13.79%) Applications Support
2 8 (13.79%) Delivery Manager
2 8 (13.79%) Developer
3 7 (12.07%) Applications Developer
3 7 (12.07%) Applications Engineer
3 7 (12.07%) Applications Support Engineer
4 6 (10.34%) Azure Developer
4 6 (10.34%) Azure Engineer
4 6 (10.34%) C# Application Developer
4 6 (10.34%) C# Developer
4 6 (10.34%) Service Delivery Manager
4 6 (10.34%) Site Reliability Engineer
5 5 (8.62%) Analyst
5 5 (8.62%) Desktop Engineer
5 5 (8.62%) Desktop Support
5 5 (8.62%) Desktop Support Engineer
5 5 (8.62%) Project Manager
5 5 (8.62%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 8 (13.79%) .NET
1 8 (13.79%) CSS
1 8 (13.79%) HTML
2 1 (1.72%) Oracle Fusion
Miscellaneous
1 13 (22.41%) Management Information System
2 4 (6.90%) CMDB
3 2 (3.45%) Self-Motivation
4 1 (1.72%) Analytical Mindset
4 1 (1.72%) Data Protection Act
4 1 (1.72%) NHS
Operating Systems
1 8 (13.79%) Windows
2 4 (6.90%) Windows Server
3 3 (5.17%) Windows 10
4 2 (3.45%) Windows Server 2019
Processes & Methodologies
1 29 (50.00%) ITIL
2 22 (37.93%) Service Management
3 18 (31.03%) Customer Service
4 16 (27.59%) ITSM
5 13 (22.41%) Change Management
6 12 (20.69%) Problem-Solving
7 11 (18.97%) Continuous Improvement
8 10 (17.24%) Project Management
9 9 (15.52%) CI/CD
9 9 (15.52%) Continuous Delivery
9 9 (15.52%) Continuous Integration
9 9 (15.52%) Programme Management
10 8 (13.79%) Computer Science
10 8 (13.79%) Digital Marketing
10 8 (13.79%) Incident Management
10 8 (13.79%) Software Delivery
10 8 (13.79%) Software Engineering
10 8 (13.79%) TDD
10 8 (13.79%) User Experience
10 8 (13.79%) Web Development
Programming Languages
1 8 (13.79%) C#
1 8 (13.79%) JavaScript
2 1 (1.72%) Python
2 1 (1.72%) SQL
Qualifications
1 22 (37.93%) Security Cleared
2 15 (25.86%) SC Cleared
3 14 (24.14%) Degree
4 9 (15.52%) DV Cleared
5 8 (13.79%) Azure Certification
5 8 (13.79%) Computer Science Degree
6 6 (10.34%) ITIL Foundation Certificate
7 3 (5.17%) A+ Certification
8 1 (1.72%) DBS Check
8 1 (1.72%) PMI Certification
8 1 (1.72%) PMP
Quality Assurance & Compliance
1 5 (8.62%) ISO/IEC 27001
2 2 (3.45%) SLA
3 1 (1.72%) Actionable Recommendations
3 1 (1.72%) COSHH
3 1 (1.72%) GDPR
3 1 (1.72%) NEBOSH
3 1 (1.72%) QA
System Software
1 13 (22.41%) Active Directory
2 2 (3.45%) Hyper-V
Systems Management
1 5 (8.62%) Microsoft Intune
2 3 (5.17%) SCCM
3 2 (3.45%) NSN NetAct
3 2 (3.45%) OPNET
Vendors
1 14 (24.14%) Microsoft
2 9 (15.52%) Google
3 8 (13.79%) SAP
4 6 (10.34%) ServiceNow
5 5 (8.62%) Cisco
5 5 (8.62%) Citrix
5 5 (8.62%) Juniper
5 5 (8.62%) Remedy
6 2 (3.45%) Ericsson
6 2 (3.45%) HP
6 2 (3.45%) Nokia
7 1 (1.72%) Apple
7 1 (1.72%) Foundry
7 1 (1.72%) Oracle