The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
England / South West
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 90 64 73
Rank change year-on-year -26 +9  
Contract jobs citing Service Delivery 53 78 79
As % of all contract IT jobs advertised in the South West 2.06% 2.68% 2.53%
As % of the Processes & Methodologies category 2.52% 3.36% 3.21%
Number of daily rates quoted 34 55 36
Median daily rate £375 £375 £383
Median daily rate % change year-on-year - -1.96%  
90% offered a daily rate of more than £111 £230 £255
10% offered a daily rate of more than £457 £615 £501
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 0 1 2
Median hourly rate - £40.50 £29.00
Median hourly rate % change year-on-year - +39.65%  
UK excluding London median hourly rate £16.50 £24.00 £14.85
% change year-on-year -31.25% +61.61%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process and methodology skills.

Contract Process & Methodology Skills
South West
Contract job vacancies with a requirement for process and methodology skills 2104 2320 2464
As % of all contract IT job vacancies advertised in the South West 81.58% 79.83% 79.00%
Number of daily rates quoted 1377 1534 1590
Median daily rate £400 £388 £400
Median daily rate % change year-on-year +3.22% -3.12%  
90% offered a daily rate of more than £265 £275 £288
10% offered a daily rate of more than £525 £525 £550
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 104 136 86
Median hourly rate £39.50 £42.25 £35.00
Median hourly rate % change year-on-year -6.50% +20.71%  
90% offered a hourly rate of more than £14.50 £27.50 £13.00
10% offered a hourly rate of more than £47.50 £56.80 £46.50
UK excluding London median hourly rate £35.75 £38.50 £30.00
% change year-on-year -7.14% +28.33%  

Service Delivery
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West citing Service Delivery as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in the South West

Service Delivery
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in the South West.

Contractor daily rate trend for Service Delivery in the South West

Service Delivery
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing Service Delivery in the South West over the 3 months to 29 March 2017.

Contractor daily rate histogram for Service Delivery in the South West

Service Delivery
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in the South West.

Contractor hourly rate trend for Service Delivery in the South West

Service Delivery
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the South West region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -6 14 £375 +1.35% 2
Bristol -14 13 £375 +2.73% 3
Gloucestershire -1 11 £113 -70.00%
Devon +5 7 £445 -38.51% 1
Cornwall - 2 £300 -
Somerset +6 1 - - 3
Dorset +5 1 - - 1
Service Delivery
England

For the 6 months to 29 March 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for Service Delivery.

1 44 (38.60%) Security Cleared
2 36 (31.58%) ITIL
3 31 (27.19%) SC Cleared
4 26 (22.81%) Finance
5 24 (21.05%) Windows
5 24 (21.05%) Microsoft
6 23 (20.18%) Agile Software Development
7 22 (19.30%) SLA
8 15 (13.16%) Apple
9 14 (12.28%) Active Directory
9 14 (12.28%) Business Analysis
10 13 (11.40%) Cisco
10 13 (11.40%) Stakeholder Management
10 13 (11.40%) Data Centre
11 12 (10.53%) Network Management
11 12 (10.53%) Project Management
12 11 (9.65%) VMware
12 11 (9.65%) Firewall
12 11 (9.65%) Linux
12 11 (9.65%) Oracle
12 11 (9.65%) MS Office
12 11 (9.65%) Time Management
12 11 (9.65%) DBS Check
13 10 (8.77%) Office 365
13 10 (8.77%) Network Security
13 10 (8.77%) Wireless
14 9 (7.89%) Change Management
14 9 (7.89%) Scrum
14 9 (7.89%) CheckPoint
14 9 (7.89%) MS Excel

Service Delivery
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (6.14%) IIS
2 6 (5.26%) WebSphere
3 5 (4.39%) GlassFish
4 4 (3.51%) Apache
4 4 (3.51%) SharePoint
5 3 (2.63%) Confluence
5 3 (2.63%) Elasticsearch
6 2 (1.75%) Apache Pig
6 2 (1.75%) Apache Spark
6 2 (1.75%) MS Project Server
7 1 (0.88%) JBoss
7 1 (0.88%) MS Exchange
7 1 (0.88%) Skype for Business
7 1 (0.88%) Tomcat
7 1 (0.88%) WebLogic
Applications
1 11 (9.65%) MS Office
2 9 (7.89%) MS Excel
3 6 (5.26%) Spreadsheet
4 1 (0.88%) MS Visio
Business Applications
1 6 (5.26%) SAP Oil and Gas
2 3 (2.63%) Oracle EBS
3 1 (0.88%) IBM Operational Decision Manager
3 1 (0.88%) Oracle EBS R12
3 1 (0.88%) Oracle Payroll
3 1 (0.88%) PeopleSoft HRMS
Cloud Services
1 10 (8.77%) Office 365
2 2 (1.75%) Amazon AWS
2 2 (1.75%) Cloud Computing
3 1 (0.88%) Microsoft Azure
3 1 (0.88%) SaaS
Communications & Networking
1 11 (9.65%) Firewall
2 10 (8.77%) Network Security
2 10 (8.77%) Wireless
3 6 (5.26%) DHCP
3 6 (5.26%) DNS
3 6 (5.26%) Wi-Fi
4 5 (4.39%) Internet
4 5 (4.39%) Kerberos
4 5 (4.39%) WAN
5 4 (3.51%) Cisco Nexus
5 4 (3.51%) VPN
6 3 (2.63%) LAN
6 3 (2.63%) Structured Cabling
7 2 (1.75%) TCP/IP
7 2 (1.75%) Unified Communications
7 2 (1.75%) WLAN
8 1 (0.88%) Cisco ASA
8 1 (0.88%) VLAN
Database & Business Intelligence
1 8 (7.02%) Oracle Database
1 8 (7.02%) SQL Server
2 2 (1.75%) Apache Accumulo
2 2 (1.75%) Big Data
2 2 (1.75%) EDRMS
2 2 (1.75%) Hadoop
2 2 (1.75%) MongoDB
2 2 (1.75%) NoSQL
2 2 (1.75%) Oracle BI EE
2 2 (1.75%) OrientDB
2 2 (1.75%) Relational Database
3 1 (0.88%) DTS
3 1 (0.88%) MySQL
3 1 (0.88%) RDBMS
3 1 (0.88%) SQL Server 2012
3 1 (0.88%) SQL Server 2014
3 1 (0.88%) SQL Server Reporting Services
Development Applications
1 5 (4.39%) Ant
1 5 (4.39%) Subversion
2 4 (3.51%) Jenkins
2 4 (3.51%) JIRA
3 3 (2.63%) Atlassian Bamboo
3 3 (2.63%) Bitbucket
3 3 (2.63%) Selenium
4 2 (1.75%) VSS/SourceSafe
5 1 (0.88%) Cucumber
5 1 (0.88%) EasyMock
5 1 (0.88%) JUnit
5 1 (0.88%) PeopleTools
General
1 26 (22.81%) Finance
2 7 (6.14%) Telecoms
3 6 (5.26%) Electronics
3 6 (5.26%) Manufacturing
3 6 (5.26%) Marketing
4 2 (1.75%) Law
4 2 (1.75%) Legal
4 2 (1.75%) Military
Job Titles
1 17 (14.91%) Support Engineer
2 16 (14.04%) Analyst
3 11 (9.65%) 1st Line Support
3 11 (9.65%) Project Manager
4 9 (7.89%) 1st Line Engineer
4 9 (7.89%) 1st Line Support Engineer
4 9 (7.89%) Architect
4 9 (7.89%) Service Manager
5 8 (7.02%) Services Delivery Manager
6 6 (5.26%) 2nd/3rd Line Support
6 6 (5.26%) 3rd Line Support
6 6 (5.26%) Business Analyst
7 5 (4.39%) Cisco Analyst
7 5 (4.39%) Cisco Network Analyst
7 5 (4.39%) Customer Engineer
7 5 (4.39%) Customer Support Engineer
7 5 (4.39%) Delivery Manager
7 5 (4.39%) Developer
7 5 (4.39%) Network Analyst
7 5 (4.39%) Network Engineer
Libraries, Frameworks & Software Standards
1 3 (2.63%) .NET
1 3 (2.63%) CSS
1 3 (2.63%) HTML
1 3 (2.63%) JFC
1 3 (2.63%) REST
1 3 (2.63%) XML
2 2 (1.75%) .NET Framework
2 2 (1.75%) AngularJS
2 2 (1.75%) Apache Camel
2 2 (1.75%) ASP.NET
2 2 (1.75%) jQuery
2 2 (1.75%) Spring
2 2 (1.75%) Twitter Bootstrap
3 1 (0.88%) ASP.NET MVC
3 1 (0.88%) EJB
3 1 (0.88%) Entity Framework
3 1 (0.88%) HTML5
3 1 (0.88%) Lucene
3 1 (0.88%) Middleware
3 1 (0.88%) Web Services
Miscellaneous
1 13 (11.40%) Data Centre
2 8 (7.02%) Analytical Skills
3 7 (6.14%) Management Information System
4 3 (2.63%) RSA SecurID
4 3 (2.63%) Smartphone
4 3 (2.63%) Wiki
5 2 (1.75%) Cyberthreat
5 2 (1.75%) Data Protection Act
5 2 (1.75%) Driving Licence
5 2 (1.75%) Freedom of Information
6 1 (0.88%) CESG
6 1 (0.88%) CMDB
6 1 (0.88%) PMI
6 1 (0.88%) Taxonomies
Operating Systems
1 24 (21.05%) Windows
2 11 (9.65%) Linux
3 8 (7.02%) Windows 7
3 8 (7.02%) Windows Server
4 7 (6.14%) Red Hat Enterprise Linux
4 7 (6.14%) Windows Server 2012
5 6 (5.26%) AIX
5 6 (5.26%) Windows Server 2008
6 5 (4.39%) Apple iOS
6 5 (4.39%) Mac OS
6 5 (4.39%) Mac OS X
6 5 (4.39%) Windows 8
7 3 (2.63%) Android
8 2 (1.75%) CentOS
9 1 (0.88%) Windows 10
Processes & Methodologies
1 36 (31.58%) ITIL
2 23 (20.18%) Agile Software Development
3 14 (12.28%) Business Analysis
4 13 (11.40%) Stakeholder Management
5 12 (10.53%) Network Management
5 12 (10.53%) Project Management
6 11 (9.65%) Time Management
7 9 (7.89%) Change Management
7 9 (7.89%) Demand Management
7 9 (7.89%) Incident Management
7 9 (7.89%) Scrum
7 9 (7.89%) Target Operating Model
8 8 (7.02%) PRINCE2
9 7 (6.14%) Business Intelligence
9 7 (6.14%) DevOps
9 7 (6.14%) Release Management
10 6 (5.26%) Digital Marketing
10 6 (5.26%) Enterprise Architecture
10 6 (5.26%) ITIL V3
10 6 (5.26%) Programme Management
Programming Languages
1 6 (5.26%) Perl
1 6 (5.26%) PowerShell
2 5 (4.39%) Java
2 5 (4.39%) SQL
2 5 (4.39%) VBScript
3 3 (2.63%) C
3 3 (2.63%) JavaScript
3 3 (2.63%) Ruby
4 2 (1.75%) C#
4 2 (1.75%) Python
5 1 (0.88%) Bash Shell
5 1 (0.88%) C++
5 1 (0.88%) PeopleCode
5 1 (0.88%) Scala
5 1 (0.88%) Shell Script
5 1 (0.88%) SQR
Qualifications
1 44 (38.60%) Security Cleared
2 31 (27.19%) SC Cleared
3 11 (9.65%) DBS Check
4 7 (6.14%) DV Cleared
5 4 (3.51%) Degree
6 3 (2.63%) BPSS Clearance
7 1 (0.88%) CCNA
7 1 (0.88%) Cisco Certification
7 1 (0.88%) ITIL Certification
7 1 (0.88%) ITIL Foundation Certificate
7 1 (0.88%) MBA
7 1 (0.88%) Network+ Certification
7 1 (0.88%) PMI Certification
Quality Assurance & Compliance
1 22 (19.30%) SLA
2 9 (7.89%) QA
3 2 (1.75%) GDPR
3 2 (1.75%) PMO
4 1 (0.88%) ISO/IEC 27001
4 1 (0.88%) PMBOK
System Software
1 14 (12.28%) Active Directory
2 8 (7.02%) VMware Infrastructure
Systems Management
1 2 (1.75%) Kibana
1 2 (1.75%) Puppet
2 1 (0.88%) AirWatch
2 1 (0.88%) Ansible
2 1 (0.88%) FortiGate
2 1 (0.88%) Opscode Chef
2 1 (0.88%) SCCM
2 1 (0.88%) SCOrch
Vendors
1 24 (21.05%) Microsoft
2 15 (13.16%) Apple
3 13 (11.40%) Cisco
4 11 (9.65%) Oracle
4 11 (9.65%) VMware
5 9 (7.89%) CheckPoint
5 9 (7.89%) F5
5 9 (7.89%) Nokia
6 6 (5.26%) Citrix
6 6 (5.26%) IBM
6 6 (5.26%) Red Hat
6 6 (5.26%) SAP
7 4 (3.51%) HP
8 3 (2.63%) Dell
8 3 (2.63%) Toshiba
9 2 (1.75%) Juniper
10 1 (0.88%) EMC
10 1 (0.88%) Nortel
10 1 (0.88%) PeopleSoft
10 1 (0.88%) Siemens
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