Period
to 20 February 2018

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 20 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
England > South West
6 months to
20 Feb 2018
Same period 2017 Same period 2016
Rank 90 92 62
Rank change year-on-year +2 -30 +19
Contract jobs citing Service Delivery 108 119 193
As % of all contract IT jobs advertised in the South West 2.07% 2.19% 3.13%
As % of the Processes & Methodologies category 2.58% 2.67% 3.84%
Number of daily rates quoted 77 88 149
South West median daily rate £425 £384 £350
Median daily rate % change year-on-year +10.75% +9.64% -12.50%
10th Percentile £159 £106 £215
90th Percentile £530 £600 £465
England median daily rate £425 £425 £400
% change year-on-year - +6.25% -
Number of hourly rates quoted 6 0 8
South West median hourly rate £15.00 - £40.50
10th Percentile £12.38 - £15.75
90th Percentile £67.41 - £44.35
England median hourly rate £16.00 £17.03 £18.50
% change year-on-year -6.03% -7.96% +12.12%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 4,187 4,451 5,029
As % of all contract IT jobs advertised in the South West 80.23% 81.94% 81.59%
Number of daily rates quoted 2,600 2,976 3,448
South West median daily rate £400 £377 £375
Median daily rate % change year-on-year +6.17% +0.47% -3.85%
10th Percentile £263 £235 £256
90th Percentile £575 £550 £515
England median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +4.29%
Number of hourly rates quoted 174 276 249
South West median hourly rate £30.75 £37.50 £40.00
Median hourly rate % change year-on-year -18.00% -6.25% +36.75%
10th Percentile £11.80 £12.00 £14.10
90th Percentile £48.75 £47.50 £50.00
England median hourly rate £24.09 £25.00 £23.50
% change year-on-year -3.64% +6.38% +17.50%

Service Delivery
Job Vacancy Trend in the South West

Job postings citing Service Delivery as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Service Delivery in the South West

Service Delivery
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in the South West.

Contractor daily rate trend for Service Delivery in the South West

Service Delivery
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing Service Delivery in the South West over the 6 months to 20 February 2018.

Contractor daily rate histogram for Service Delivery in the South West

Service Delivery
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in the South West.

Contractor hourly rate trend for Service Delivery in the South West

Service Delivery
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing Service Delivery in the South West over the 6 months to 20 February 2018.

Contractor hourly rate histogram for Service Delivery in the South West

Service Delivery
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the South West region over the 6 months to 20 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -6 39 £375 - 7
Wiltshire +11 30 £450 +20.00% 4
Dorset +4 12 £425 - 8
Somerset +4 11 £167 - 1
Devon -3 7 - - 2
Gloucestershire -22 5 £500 +8.11% 2
Service Delivery
England

For the 6 months to 20 February 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for Service Delivery.

1 35 (32.41%) ITIL
2 26 (24.07%) Windows
3 20 (18.52%) Active Directory
4 19 (17.59%) Microsoft
5 16 (14.81%) Security Cleared
6 15 (13.89%) SQL
7 14 (12.96%) Agile Software Development
8 13 (12.04%) SLA
8 13 (12.04%) Windows Server 2012
8 13 (12.04%) Analytical Skills
9 12 (11.11%) ITSM
9 12 (11.11%) Project Management
9 12 (11.11%) SC Cleared
10 11 (10.19%) Windows Server 2008
10 11 (10.19%) Finance
10 11 (10.19%) DNS
10 11 (10.19%) Microsoft Office
11 10 (9.26%) Cisco
11 10 (9.26%) Migration
11 10 (9.26%) Mentoring
12 9 (8.33%) Office 365
12 9 (8.33%) VMware
13 8 (7.41%) Management Information System
13 8 (7.41%) Windows 7
13 8 (7.41%) Microservices
13 8 (7.41%) Windows 10
14 7 (6.48%) Data Centre
14 7 (6.48%) SCCM
14 7 (6.48%) Data Protection
14 7 (6.48%) Symantec

Service Delivery
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.63%) MS Exchange
1 5 (4.63%) Skype for Business
2 4 (3.70%) Apache
2 4 (3.70%) EPiServer
2 4 (3.70%) Exchange Server 2010
3 3 (2.78%) IIS
3 3 (2.78%) JBoss
3 3 (2.78%) Tomcat
3 3 (2.78%) WebLogic
4 2 (1.85%) CMS
4 2 (1.85%) SharePoint
5 1 (0.93%) SharePoint Server
Applications
1 11 (10.19%) Microsoft Office
2 3 (2.78%) Spreadsheet
3 2 (1.85%) Microsoft Excel
3 2 (1.85%) Microsoft PowerPoint
Business Applications
1 6 (5.56%) Oracle EBS
1 6 (5.56%) Oracle EBS R12
1 6 (5.56%) Oracle Payroll
Cloud Services
1 9 (8.33%) Office 365
2 3 (2.78%) PaaS
3 2 (1.85%) Cloud Computing
3 2 (1.85%) Microsoft Azure
4 1 (0.93%) Amazon AWS
4 1 (0.93%) G Suite
4 1 (0.93%) GitHub
Communications & Networking
1 11 (10.19%) DNS
2 7 (6.48%) DHCP
2 7 (6.48%) SAN
3 6 (5.56%) Firewall
4 5 (4.63%) LAN
5 4 (3.70%) Skype
5 4 (3.70%) TCP/IP
5 4 (3.70%) WAN
6 3 (2.78%) Reverse Proxy
6 3 (2.78%) VPN
7 2 (1.85%) NGN
7 2 (1.85%) VoIP
8 1 (0.93%) Broadband
8 1 (0.93%) Cisco Nexus
8 1 (0.93%) HTTP
8 1 (0.93%) Network Security
8 1 (0.93%) Unified Communications
8 1 (0.93%) WLAN
Database & Business Intelligence
1 7 (6.48%) SQL Server
2 6 (5.56%) NoSQL
3 3 (2.78%) EDRMS
4 1 (0.93%) CouchDB
4 1 (0.93%) MongoDB
4 1 (0.93%) MySQL
4 1 (0.93%) Neo4j
4 1 (0.93%) PostgreSQL
4 1 (0.93%) Relational Database
4 1 (0.93%) Riak
4 1 (0.93%) SQL Server 2014
Development Applications
1 3 (2.78%) Eclipse
1 3 (2.78%) Git (software)
1 3 (2.78%) Maven
1 3 (2.78%) Rational DOORS
2 1 (0.93%) git-flow
2 1 (0.93%) Jasmine
2 1 (0.93%) Karma Test Runner
2 1 (0.93%) Mocha
2 1 (0.93%) SonarQube
General
1 11 (10.19%) Finance
2 4 (3.70%) Military
3 3 (2.78%) Legal
4 2 (1.85%) Aerospace
4 2 (1.85%) Telecoms
5 1 (0.93%) Law
5 1 (0.93%) Manufacturing
5 1 (0.93%) Publishing
Job Titles
1 20 (18.52%) Analyst
2 13 (12.04%) Delivery Manager
2 13 (12.04%) Services Delivery Manager
3 11 (10.19%) Service Manager
4 9 (8.33%) Service Analyst
5 8 (7.41%) Support Engineer
6 6 (5.56%) Administrator
6 6 (5.56%) Developer
7 5 (4.63%) 1st Line Support
7 5 (4.63%) Applications Support
7 5 (4.63%) Desktop Support
7 5 (4.63%) First Line Help Desk Support
7 5 (4.63%) Help Desk Support
7 5 (4.63%) Project Administrator
7 5 (4.63%) Service Desk Support
8 4 (3.70%) Active Directory Analyst
8 4 (3.70%) Active Directory Support
8 4 (3.70%) Java Developer
8 4 (3.70%) Oracle Consultant
8 4 (3.70%) Security Engineer
Libraries, Frameworks & Software Standards
1 6 (5.56%) Middleware
2 5 (4.63%) .NET
3 4 (3.70%) CSS
3 4 (3.70%) J2EE
4 3 (2.78%) ASP.NET
4 3 (2.78%) Spring
4 3 (2.78%) Spring Boot
5 2 (1.85%) Node.js
5 2 (1.85%) Web Services
6 1 (0.93%) Ajax
6 1 (0.93%) Apache Wicket
6 1 (0.93%) DOM
6 1 (0.93%) HTML
6 1 (0.93%) Play Framework
6 1 (0.93%) REST
6 1 (0.93%) SAX
6 1 (0.93%) Servlets
6 1 (0.93%) SOAP
6 1 (0.93%) XML
6 1 (0.93%) XML Schema
Miscellaneous
1 13 (12.04%) Analytical Skills
2 8 (7.41%) Management Information System
3 7 (6.48%) Data Centre
4 6 (5.56%) Social Media
5 3 (2.78%) Freedom of Information
6 1 (0.93%) Computer Science
6 1 (0.93%) Data Protection Act
6 1 (0.93%) Driving Licence
6 1 (0.93%) EMC VNX
6 1 (0.93%) Hybrid Cloud
6 1 (0.93%) Mobile App
6 1 (0.93%) Mobile Computing
Operating Systems
1 26 (24.07%) Windows
2 13 (12.04%) Windows Server 2012
3 11 (10.19%) Windows Server 2008
4 8 (7.41%) Windows 10
4 8 (7.41%) Windows 7
5 5 (4.63%) Linux
5 5 (4.63%) Windows Server
6 4 (3.70%) Red Hat Enterprise Linux
6 4 (3.70%) Unix
6 4 (3.70%) Windows 8
7 3 (2.78%) Solaris
Processes & Methodologies
1 35 (32.41%) ITIL
2 14 (12.96%) Agile Software Development
3 12 (11.11%) ITSM
3 12 (11.11%) Project Management
4 10 (9.26%) Mentoring
4 10 (9.26%) Migration
5 8 (7.41%) Microservices
6 7 (6.48%) Data Protection
7 6 (5.56%) ITIL V3
7 6 (5.56%) Service Management
7 6 (5.56%) Unit Testing
7 6 (5.56%) Validation
8 5 (4.63%) PRINCE2
8 5 (4.63%) Stakeholder Management
9 4 (3.70%) E-Commerce
9 4 (3.70%) Security Management
9 4 (3.70%) Systems Analysis
10 3 (2.78%) Information Management
10 3 (2.78%) Information Security
10 3 (2.78%) TDD
Programming Languages
1 15 (13.89%) SQL
2 7 (6.48%) Java
3 4 (3.70%) Shell Script
4 3 (2.78%) C#
4 3 (2.78%) PowerShell
5 2 (1.85%) JavaScript
6 1 (0.93%) C
6 1 (0.93%) Groovy
6 1 (0.93%) Python
6 1 (0.93%) Ruby
6 1 (0.93%) Scala
Qualifications
1 16 (14.81%) Security Cleared
2 12 (11.11%) SC Cleared
3 5 (4.63%) Degree
4 4 (3.70%) CISSP
4 4 (3.70%) DV Cleared
5 3 (2.78%) BPSS Clearance
5 3 (2.78%) DBS Check
5 3 (2.78%) ITIL Certification
6 2 (1.85%) Microsoft Certification
7 1 (0.93%) APMP
7 1 (0.93%) CCDA
7 1 (0.93%) CCNA
7 1 (0.93%) CCNP
7 1 (0.93%) Cisco Certification
7 1 (0.93%) HNC
7 1 (0.93%) HND
7 1 (0.93%) MCSE
Quality Assurance & Compliance
1 13 (12.04%) SLA
2 6 (5.56%) QA
3 3 (2.78%) GDPR
3 3 (2.78%) PMO
4 1 (0.93%) BS25999
4 1 (0.93%) Disclosure Scotland
4 1 (0.93%) ISO/IEC 20000
System Software
1 20 (18.52%) Active Directory
2 5 (4.63%) VMware Infrastructure
3 4 (3.70%) Hyper-V
3 4 (3.70%) vSphere
4 3 (2.78%) ISA Server
4 3 (2.78%) Virtual Machines
5 2 (1.85%) Firmware
6 1 (0.93%) Virtual Desktop
Systems Management
1 7 (6.48%) SCCM
2 5 (4.63%) SCOM
3 4 (3.70%) AirWatch
3 4 (3.70%) Symantec Enterprise Vault
4 3 (2.78%) Microsoft Data Protection Manager
4 3 (2.78%) WSUS
5 1 (0.93%) EMC NetWorker
5 1 (0.93%) McAfee ePO
5 1 (0.93%) SCVMM
5 1 (0.93%) vRealize
Vendors
1 19 (17.59%) Microsoft
2 10 (9.26%) Cisco
3 9 (8.33%) VMware
4 7 (6.48%) Symantec
5 6 (5.56%) Oracle
6 4 (3.70%) Apple
6 4 (3.70%) Citrix
6 4 (3.70%) MobileIron
7 3 (2.78%) BEA
7 3 (2.78%) Google
7 3 (2.78%) HP
7 3 (2.78%) Red Hat
8 2 (1.85%) McAfee
8 2 (1.85%) Remedy
8 2 (1.85%) SAP
9 1 (0.93%) EMC
9 1 (0.93%) Ericsson
9 1 (0.93%) Nokia
9 1 (0.93%) Nortel
9 1 (0.93%) Siemens