Period
to 14 September 2019

The table below provides summary statistics for contract job vacancies advertised in the South West with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 14 September 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > South West
6 months to
14 Sep 2019
Same period 2018 Same period 2017
Rank 170 184 178
Rank change year-on-year +14 -6 +30
Contract jobs citing ServiceNow 58 29 24
As % of all contract IT jobs advertised in the South West 0.91% 0.50% 0.44%
As % of the Vendors category 2.19% 1.32% 1.05%
Number of daily rates quoted 36 15 13
South West median daily rate £363 £475 £450
Median daily rate % change year-on-year -23.68% +5.56% +34.33%
10th Percentile £105 £263 £141
90th Percentile £713 £718 £513
England median daily rate £475 £475 £475
Number of hourly rates quoted 1 1 2
South West median hourly rate £15.00 £10.00 £15.00
Median hourly rate % change year-on-year +50.00% -33.33% -
England median hourly rate £18.70 £17.50 £15.00
% change year-on-year +6.86% +16.67% -71.15%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the South West.

All Vendors
South West
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,646 2,200 2,279
As % of all contract IT jobs advertised in the South West 41.56% 38.10% 41.55%
Number of daily rates quoted 1,605 1,340 1,366
South West median daily rate £440 £400 £390
Median daily rate % change year-on-year +10.00% +2.56% +4.00%
10th Percentile £250 £230 £225
90th Percentile £625 £575 £550
England median daily rate £450 £450 £440
% change year-on-year - +2.27% +3.65%
Number of hourly rates quoted 133 128 103
South West median hourly rate £42.00 £37.78 £34.00
Median hourly rate % change year-on-year +11.18% +11.10% +46.95%
10th Percentile £15.00 £11.18 £12.60
90th Percentile £52.50 £48.75 £53.75
England median hourly rate £20.00 £17.50 £17.50
% change year-on-year +14.29% - -

ServiceNow
Job Vacancy Trend in the South West

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for ServiceNow in the South West

ServiceNow
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the South West.

Contractor daily rate trend for ServiceNow in the South West

ServiceNow
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing ServiceNow in the South West over the 6 months to 14 September 2019.

Contractor daily rate histogram for ServiceNow in the South West

ServiceNow
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the South West.

Contractor hourly rate trend for ServiceNow in the South West

ServiceNow
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the South West region over the 6 months to 14 September 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +12 16 £288 -36.11% 4
Wiltshire -9 14 £463 - 1
Devon -8 12 £363 -49.65% 2
Gloucestershire -3 11 £675 -
Dorset -4 3 £240 -58.26% 1
Somerset - 1 - -
ServiceNow
England

For the 6 months to 14 September 2019, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for ServiceNow.

1 45 (77.59%) Windows
2 31 (53.45%) Microsoft
3 29 (50.00%) Active Directory
4 27 (46.55%) Office 365
5 20 (34.48%) Linux
6 19 (32.76%) DNS
6 19 (32.76%) VMware
7 18 (31.03%) Security Cleared
8 17 (29.31%) SCCM
8 17 (29.31%) Cisco
8 17 (29.31%) AWS
9 16 (27.59%) Azure
10 15 (25.86%) Unix
10 15 (25.86%) Java
11 14 (24.14%) VMware Infrastructure
11 14 (24.14%) Data Centre
12 13 (22.41%) Red Hat Enterprise Linux
12 13 (22.41%) SQL
13 12 (20.69%) Solaris
13 12 (20.69%) Red Hat
13 12 (20.69%) Service Management
13 12 (20.69%) ITSM
14 11 (18.97%) Migration
14 11 (18.97%) DV Cleared
14 11 (18.97%) Data Migration
14 11 (18.97%) Replication
14 11 (18.97%) Load Balancing
14 11 (18.97%) Citrix
14 11 (18.97%) SAN
14 11 (18.97%) Middleware

ServiceNow
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (18.97%) JBoss
1 11 (18.97%) OpenStack
2 5 (8.62%) SharePoint
3 4 (6.90%) Skype for Business
4 3 (5.17%) Exchange Server 2010
4 3 (5.17%) MS Exchange
5 1 (1.72%) Blackberry Enterprise Server
Applications
1 7 (12.07%) Microsoft Office
2 1 (1.72%) Microsoft Excel
2 1 (1.72%) Microsoft PowerPoint
Business Applications
1 1 (1.72%) Dynamics CRM
Cloud Services
1 27 (46.55%) Office 365
2 17 (29.31%) AWS
3 16 (27.59%) Azure
4 11 (18.97%) Azure Stack
4 11 (18.97%) IaaS
4 11 (18.97%) OpenShift
4 11 (18.97%) PaaS
5 4 (6.90%) SaaS
6 3 (5.17%) Cloud Computing
7 1 (1.72%) GCP
7 1 (1.72%) Power Platform
7 1 (1.72%) PowerApps
Communications & Networking
1 19 (32.76%) DNS
2 11 (18.97%) LAN
2 11 (18.97%) SAN
2 11 (18.97%) WAN
3 8 (13.79%) DHCP
4 4 (6.90%) Internet
4 4 (6.90%) Skype
4 4 (6.90%) TCP/IP
5 3 (5.17%) VPN
Database & Business Intelligence
1 9 (15.52%) SQL Server
2 1 (1.72%) DB2
2 1 (1.72%) Hadoop
2 1 (1.72%) MongoDB
General
1 6 (10.34%) Finance
2 5 (8.62%) Law
3 4 (6.90%) Legal
4 3 (5.17%) Public Sector
Job Titles
1 14 (24.14%) Analyst
2 12 (20.69%) Architect
3 10 (17.24%) Technical Architect
4 7 (12.07%) Support Analyst
5 5 (8.62%) Service Analyst
5 5 (8.62%) Service Desk Analyst
6 4 (6.90%) 1st Line Support
6 4 (6.90%) 1st Line Support Analyst
6 4 (6.90%) Infrastructure Engineer
7 3 (5.17%) Developer
7 3 (5.17%) IT Analyst
7 3 (5.17%) IT Support
7 3 (5.17%) IT Support Analyst
7 3 (5.17%) Project Manager
7 3 (5.17%) Windows Engineer
8 2 (3.45%) Consultant
8 2 (3.45%) Desktop Support
8 2 (3.45%) Enterprise Architect
8 2 (3.45%) Senior Desktop Support
8 2 (3.45%) Solutions Architect
Libraries, Frameworks & Software Standards
1 11 (18.97%) J2EE
1 11 (18.97%) Middleware
2 5 (8.62%) Web Services
2 5 (8.62%) XML
3 3 (5.17%) Software Packaging
4 1 (1.72%) REST
Miscellaneous
1 14 (24.14%) Data Centre
2 11 (18.97%) Replication
3 8 (13.79%) Management Information System
4 6 (10.34%) User Experience
5 3 (5.17%) Public Cloud
6 1 (1.72%) Blackberry
6 1 (1.72%) Blog
6 1 (1.72%) iPhone
6 1 (1.72%) Mainframe
Operating Systems
1 45 (77.59%) Windows
2 20 (34.48%) Linux
3 15 (25.86%) Unix
4 13 (22.41%) Red Hat Enterprise Linux
5 12 (20.69%) Solaris
6 11 (18.97%) CentOS
6 11 (18.97%) Windows Server
7 10 (17.24%) Windows 10
8 9 (15.52%) Windows 7
9 8 (13.79%) Windows Server 2008
10 5 (8.62%) Windows Server 2012
11 4 (6.90%) Apple iOS
11 4 (6.90%) Mac OS
12 1 (1.72%) AIX
12 1 (1.72%) Android
12 1 (1.72%) zOS
Processes & Methodologies
1 12 (20.69%) ITSM
1 12 (20.69%) Service Management
2 11 (18.97%) Data Deduplication
2 11 (18.97%) Data Migration
2 11 (18.97%) ITIL
2 11 (18.97%) Load Balancing
2 11 (18.97%) Migration
3 10 (17.24%) Agile Software Development
3 10 (17.24%) Information Security
4 8 (13.79%) DevOps
5 7 (12.07%) Computer Science
5 7 (12.07%) Incident Management
5 7 (12.07%) Matrix Management
5 7 (12.07%) Waterfall
6 6 (10.34%) Decision-Making
6 6 (10.34%) Identity Access Management
6 6 (10.34%) Matrix Organization
6 6 (10.34%) Minimum Viable Product
6 6 (10.34%) Project Management
6 6 (10.34%) Risk Management
Programming Languages
1 15 (25.86%) Java
2 13 (22.41%) SQL
3 11 (18.97%) C
4 10 (17.24%) PowerShell
5 7 (12.07%) Python
6 4 (6.90%) C#
6 4 (6.90%) C++
6 4 (6.90%) PHP
Qualifications
1 18 (31.03%) Security Cleared
2 11 (18.97%) DV Cleared
3 8 (13.79%) SC Cleared
4 5 (8.62%) Degree
5 2 (3.45%) BPSS Clearance
5 2 (3.45%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 5 (8.62%) ISO/IEC 27001
1 5 (8.62%) Sarbanes-Oxley
2 4 (6.90%) SLA
3 1 (1.72%) Data Quality
3 1 (1.72%) Disclosure Scotland
3 1 (1.72%) PCI DSS
System Software
1 29 (50.00%) Active Directory
2 14 (24.14%) VMware Infrastructure
3 11 (18.97%) Docker
3 11 (18.97%) XenApp
4 8 (13.79%) XenDesktop
5 4 (6.90%) Citrix Hypervisor
5 4 (6.90%) vSphere
5 4 (6.90%) Xen
6 3 (5.17%) Terminal Services
6 3 (5.17%) VMware ESXi
Systems Management
1 17 (29.31%) SCCM
2 11 (18.97%) Ansible
2 11 (18.97%) Kubernetes
2 11 (18.97%) Puppet
2 11 (18.97%) vRealize
3 5 (8.62%) QRadar
4 4 (6.90%) NetBackup
5 1 (1.72%) Control-M
5 1 (1.72%) McAfee ePO
Vendors
1 31 (53.45%) Microsoft
2 19 (32.76%) VMware
3 17 (29.31%) Cisco
4 12 (20.69%) Red Hat
5 11 (18.97%) Citrix
5 11 (18.97%) Micro Focus
6 5 (8.62%) FireEye
7 4 (6.90%) NetApp
7 4 (6.90%) Sony
8 3 (5.17%) HP
9 2 (3.45%) LogicMonitor
10 1 (1.72%) AppDynamics
10 1 (1.72%) CyberArk
10 1 (1.72%) Dell
10 1 (1.72%) EMC
10 1 (1.72%) HubSpot
10 1 (1.72%) IBM
10 1 (1.72%) Informatica
10 1 (1.72%) Samsung
10 1 (1.72%) Splunk