Period
to 23 April 2019

The table below provides summary statistics for contract job vacancies advertised in the South West with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 23 April 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > South West
6 months to
23 Apr 2019
Same period 2018 Same period 2017
Rank 186 188 194
Rank change year-on-year +2 +6 +4
Contract jobs citing ServiceNow 39 11 10
As % of all contract IT jobs advertised in the South West 0.63% 0.21% 0.19%
As % of the Vendors category 1.48% 0.59% 0.47%
Number of daily rates quoted 27 7 7
South West median daily rate £375 £550 £500
Median daily rate % change year-on-year -31.82% +10.00% +60.00%
10th Percentile £108 £200 £355
90th Percentile £713 £678 £595
England median daily rate £500 £500 £463
% change year-on-year - +8.11% -3.14%
Number of hourly rates quoted 3 1 0
South West median hourly rate £15.00 £35.00 -
Median hourly rate % change year-on-year -57.14% - -
England median hourly rate £17.41 £16.00 £17.00
% change year-on-year +8.81% -5.88% -10.53%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the South West.

All Vendors
South West
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,630 1,868 2,146
As % of all contract IT jobs advertised in the South West 42.27% 36.41% 40.67%
Number of daily rates quoted 1,605 1,107 1,373
South West median daily rate £438 £400 £385
Median daily rate % change year-on-year +9.38% +3.90% +4.05%
10th Percentile £252 £225 £205
90th Percentile £613 £556 £538
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +3.03%
Number of hourly rates quoted 161 97 126
South West median hourly rate £37.50 £17.74 £38.50
Median hourly rate % change year-on-year +111.39% -53.92% +40.00%
10th Percentile £11.17 £11.50 £12.25
90th Percentile £50.00 £46.00 £48.75
England median hourly rate £18.70 £17.50 £17.50
% change year-on-year +6.86% - -6.67%

ServiceNow
Job Vacancy Trend in the South West

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for ServiceNow in the South West

ServiceNow
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the South West.

Contractor daily rate trend for ServiceNow in the South West

ServiceNow
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing ServiceNow in the South West over the 6 months to 23 April 2019.

Contractor daily rate histogram for ServiceNow in the South West

ServiceNow
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the South West.

Contractor hourly rate trend for ServiceNow in the South West

ServiceNow
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing ServiceNow in the South West over the 6 months to 23 April 2019.

Contractor hourly rate histogram for ServiceNow in the South West

ServiceNow
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the South West region over the 6 months to 23 April 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Devon +9 11 £363 -42.00%
Bristol -13 11 £130 -52.73% 2
Wiltshire -27 8 £110 -38.89%
Gloucestershire - 6 £675 - 2
Dorset - 3 £625 - 2
ServiceNow
England

For the 6 months to 23 April 2019, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for ServiceNow.

1 23 (58.97%) Windows
2 14 (35.90%) Active Directory
3 13 (33.33%) Microsoft
3 13 (33.33%) Service Management
4 12 (30.77%) DNS
4 12 (30.77%) Linux
5 11 (28.21%) SQL
5 11 (28.21%) Microsoft Office
5 11 (28.21%) Office 365
6 10 (25.64%) Amazon AWS
6 10 (25.64%) VMware
6 10 (25.64%) Unix
6 10 (25.64%) Cisco
7 9 (23.08%) Security Cleared
7 9 (23.08%) Windows 7
8 8 (20.51%) OpenShift
8 8 (20.51%) SIEM
8 8 (20.51%) Load Balancing
8 8 (20.51%) Middleware
8 8 (20.51%) ITSM
8 8 (20.51%) Red Hat
8 8 (20.51%) Solaris
8 8 (20.51%) Java
8 8 (20.51%) Ansible
8 8 (20.51%) Docker
9 7 (17.95%) Break/Fix
9 7 (17.95%) SLA
9 7 (17.95%) Apple iOS
9 7 (17.95%) Microsoft Azure
9 7 (17.95%) Mac OS

ServiceNow
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.38%) JBoss
1 6 (15.38%) OpenStack
2 2 (5.13%) SharePoint
2 2 (5.13%) Skype for Business
Applications
1 11 (28.21%) Microsoft Office
2 2 (5.13%) Microsoft Excel
2 2 (5.13%) Microsoft PowerPoint
Business Applications
1 4 (10.26%) assyst
2 1 (2.56%) Remedy ITSM
Cloud Services
1 11 (28.21%) Office 365
2 10 (25.64%) Amazon AWS
3 8 (20.51%) OpenShift
4 7 (17.95%) Microsoft Azure
5 6 (15.38%) IaaS
5 6 (15.38%) PaaS
6 2 (5.13%) Cloud Computing
7 1 (2.56%) Google Cloud Platform
Communications & Networking
1 12 (30.77%) DNS
2 6 (15.38%) DHCP
2 6 (15.38%) LAN
2 6 (15.38%) SAN
2 6 (15.38%) WAN
3 2 (5.13%) Firewall
3 2 (5.13%) Internet
3 2 (5.13%) Skype
3 2 (5.13%) TCP/IP
Database & Business Intelligence
1 4 (10.26%) SQL Server
Development Applications
1 2 (5.13%) Gerrit
1 2 (5.13%) Git (software)
1 2 (5.13%) Jenkins
General
1 2 (5.13%) Legal
Job Titles
1 9 (23.08%) Analyst
1 9 (23.08%) Architect
2 7 (17.95%) Project Manager
3 5 (12.82%) Technical Architect
4 4 (10.26%) Service Analyst
4 4 (10.26%) Service Desk Analyst
4 4 (10.26%) Solutions Architect
4 4 (10.26%) Support Analyst
5 3 (7.69%) IT Support
5 3 (7.69%) ITSM Project Manager
5 3 (7.69%) Support Engineer
5 3 (7.69%) Windows Engineer
6 2 (5.13%) 1st Line Support
6 2 (5.13%) 1st Line Support Analyst
6 2 (5.13%) Deskside Engineer
6 2 (5.13%) Deskside Support
6 2 (5.13%) Deskside Support Engineer
6 2 (5.13%) IT Analyst
6 2 (5.13%) Technical Manager
6 2 (5.13%) Technical Project Manager
Libraries, Frameworks & Software Standards
1 8 (20.51%) Middleware
2 6 (15.38%) J2EE
3 2 (5.13%) Software Packaging
Miscellaneous
1 6 (15.38%) Data Centre
1 6 (15.38%) Replication
2 2 (5.13%) iPhone
3 1 (2.56%) Management Information System
Operating Systems
1 23 (58.97%) Windows
2 12 (30.77%) Linux
3 10 (25.64%) Unix
4 9 (23.08%) Windows 7
5 8 (20.51%) Solaris
6 7 (17.95%) Apple iOS
6 7 (17.95%) Mac OS
7 6 (15.38%) CentOS
7 6 (15.38%) Red Hat Enterprise Linux
8 4 (10.26%) Windows Server
8 4 (10.26%) Windows Server 2008
9 3 (7.69%) Windows Server 2012
10 2 (5.13%) AIX
10 2 (5.13%) Windows 10
Processes & Methodologies
1 13 (33.33%) Service Management
2 8 (20.51%) ITSM
2 8 (20.51%) Load Balancing
2 8 (20.51%) SIEM
3 7 (17.95%) Break/Fix
4 6 (15.38%) Data Deduplication
4 6 (15.38%) Data Migration
4 6 (15.38%) Migration
4 6 (15.38%) Use Case
5 5 (12.82%) DevOps
6 4 (10.26%) Project Management
7 3 (7.69%) Identity Access Management
7 3 (7.69%) Information Security
7 3 (7.69%) ITIL
7 3 (7.69%) Knowledge Management
8 2 (5.13%) Application Packaging
8 2 (5.13%) Operations Management
8 2 (5.13%) Performance Monitoring
8 2 (5.13%) Security Operations
8 2 (5.13%) Social Engineering
Programming Languages
1 11 (28.21%) SQL
2 8 (20.51%) Java
3 4 (10.26%) C
3 4 (10.26%) PowerShell
4 2 (5.13%) C#
4 2 (5.13%) C++
4 2 (5.13%) PHP
4 2 (5.13%) Python
Qualifications
1 9 (23.08%) Security Cleared
2 6 (15.38%) DV Cleared
3 3 (7.69%) CISM
3 3 (7.69%) CISSP
3 3 (7.69%) SC Cleared
4 1 (2.56%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (17.95%) SLA
2 5 (12.82%) PCI DSS
3 3 (7.69%) ISO/IEC 27001
4 2 (5.13%) Sarbanes-Oxley
5 1 (2.56%) Data Quality
System Software
1 14 (35.90%) Active Directory
2 8 (20.51%) Docker
3 4 (10.26%) XenApp
3 4 (10.26%) XenDesktop
4 3 (7.69%) VMware Infrastructure
5 2 (5.13%) vSphere
5 2 (5.13%) Xen
5 2 (5.13%) XenServer
Systems Management
1 8 (20.51%) Ansible
2 6 (15.38%) Kubernetes
2 6 (15.38%) Puppet
2 6 (15.38%) vRealize
3 4 (10.26%) SCCM
4 2 (5.13%) QRadar
4 2 (5.13%) Red Hat Satellite
Vendors
1 13 (33.33%) Microsoft
2 10 (25.64%) Cisco
2 10 (25.64%) VMware
3 8 (20.51%) Red Hat
4 6 (15.38%) Micro Focus
5 5 (12.82%) Splunk
6 4 (10.26%) Citrix
7 2 (5.13%) FireEye
8 1 (2.56%) Google
8 1 (2.56%) LogicMonitor
8 1 (2.56%) Remedy
8 1 (2.56%) SAP