Period
to 12 December 2018

The table below provides summary statistics for contract job vacancies advertised in the South West with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 12 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > South West
6 months to
12 Dec 2018
Same period 2017 Same period 2016
Rank 195 170 196
Rank change year-on-year -25 +26 +14
Contract jobs citing ServiceNow 32 29 8
As % of all contract IT jobs advertised in the South West 0.49% 0.52% 0.14%
As % of the Vendors category 1.22% 1.32% 0.34%
Number of daily rates quoted 17 22 7
South West median daily rate £450 £438 £500
Median daily rate % change year-on-year +2.86% -12.50% +33.33%
10th Percentile £109 £112 £343
90th Percentile £575 £614 £638
England median daily rate £475 £475 £450
% change year-on-year - +5.56% -5.26%
Number of hourly rates quoted 1 2 0
South West median hourly rate £10.00 £26.81 -
Median hourly rate % change year-on-year -62.70% - -
England median hourly rate £17.50 £16.00 £21.50
% change year-on-year +9.38% -25.58% +13.16%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the South West.

All Vendors
South West
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,619 2,191 2,364
As % of all contract IT jobs advertised in the South West 40.39% 39.03% 41.74%
Number of daily rates quoted 1,609 1,348 1,505
South West median daily rate £425 £400 £375
Median daily rate % change year-on-year +6.25% +6.67% -
10th Percentile £263 £204 £195
90th Percentile £575 £550 £535
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +6.25%
Number of hourly rates quoted 138 106 173
South West median hourly rate £41.50 £24.50 £23.28
Median hourly rate % change year-on-year +69.39% +5.26% -13.80%
10th Percentile £11.18 £11.31 £11.63
90th Percentile £50.00 £48.38 £46.40
England median hourly rate £17.50 £17.50 £17.00
% change year-on-year - +2.94% -2.86%

ServiceNow
Job Vacancy Trend in the South West

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for ServiceNow in the South West

ServiceNow
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the South West.

Contractor daily rate trend for ServiceNow in the South West

ServiceNow
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing ServiceNow in the South West over the 6 months to 12 December 2018.

Contractor daily rate histogram for ServiceNow in the South West

ServiceNow
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the South West.

Contractor hourly rate trend for ServiceNow in the South West

ServiceNow
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the South West region over the 6 months to 12 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -14 14 £425 +112.50%
Dorset +1 7 £538 +7.50% 2
Wiltshire -21 5 £467 +94.58%
Devon -3 4 £720 +15.20%
Gloucestershire -12 1 - -
ServiceNow
England

For the 6 months to 12 December 2018, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for ServiceNow.

1 10 (31.25%) Service Management
2 9 (28.13%) Office 365
3 8 (25.00%) Cisco
4 7 (21.88%) Windows
5 6 (18.75%) Microsoft Office
5 6 (18.75%) Windows 7
5 6 (18.75%) Amazon AWS
6 5 (15.63%) Mac OS
6 5 (15.63%) Apple iOS
6 5 (15.63%) Break/Fix
6 5 (15.63%) SLA
6 5 (15.63%) SQL
6 5 (15.63%) Active Directory
6 5 (15.63%) Firewall
6 5 (15.63%) Stakeholder Management
7 4 (12.50%) VMware
7 4 (12.50%) ITSM
7 4 (12.50%) Wireless
7 4 (12.50%) Process Management
7 4 (12.50%) Load Balancing
7 4 (12.50%) Cisco IOS
7 4 (12.50%) Red Hat
7 4 (12.50%) Middleware
7 4 (12.50%) Unix
7 4 (12.50%) DHCP
7 4 (12.50%) DNS
7 4 (12.50%) AIX
7 4 (12.50%) Solaris
7 4 (12.50%) Linux
7 4 (12.50%) Cisco Wireless

ServiceNow
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.13%) Skype for Business
Applications
1 6 (18.75%) Microsoft Office
Business Applications
1 1 (3.13%) Remedy ITSM
Cloud Services
1 9 (28.13%) Office 365
2 6 (18.75%) Amazon AWS
3 4 (12.50%) OpenShift
3 4 (12.50%) SaaS
4 1 (3.13%) Microsoft Azure
4 1 (3.13%) PaaS
Communications & Networking
1 5 (15.63%) Firewall
2 4 (12.50%) Cisco IOS
2 4 (12.50%) Cisco Wireless
2 4 (12.50%) DHCP
2 4 (12.50%) DNS
2 4 (12.50%) Wireless
3 1 (3.13%) Skype
3 1 (3.13%) Structured Cabling
Database & Business Intelligence
1 1 (3.13%) Relational Database
Development Applications
1 4 (12.50%) Gerrit
1 4 (12.50%) Git (software)
1 4 (12.50%) Jenkins
General
1 2 (6.25%) Finance
1 2 (6.25%) Manufacturing
2 1 (3.13%) Banking
2 1 (3.13%) Law
2 1 (3.13%) Marketing
Job Titles
1 8 (25.00%) Architect
2 4 (12.50%) Analyst
2 4 (12.50%) Enterprise Architect
2 4 (12.50%) Infrastructure Specialist
2 4 (12.50%) Network Engineer
3 3 (9.38%) Kubernetes Specialist
3 3 (9.38%) Project Manager
3 3 (9.38%) Service Analyst
3 3 (9.38%) Service Desk Analyst
3 3 (9.38%) Support Engineer
4 2 (6.25%) Administrator
4 2 (6.25%) Consultant
4 2 (6.25%) Deskside Engineer
4 2 (6.25%) Deskside Support
4 2 (6.25%) Deskside Support Engineer
4 2 (6.25%) Desktop Support
4 2 (6.25%) Enterprise Solutions Architect
4 2 (6.25%) SaaS Architect
4 2 (6.25%) ServiceNow Consultant
4 2 (6.25%) Solutions Architect
Libraries, Frameworks & Software Standards
1 4 (12.50%) Middleware
2 2 (6.25%) LDAP
Miscellaneous
1 2 (6.25%) Data Centre
2 1 (3.13%) Analytical Skills
2 1 (3.13%) Self-Motivation
Operating Systems
1 7 (21.88%) Windows
2 6 (18.75%) Windows 7
3 5 (15.63%) Apple iOS
3 5 (15.63%) Mac OS
4 4 (12.50%) AIX
4 4 (12.50%) Linux
4 4 (12.50%) Solaris
4 4 (12.50%) Unix
5 1 (3.13%) Red Hat Enterprise Linux
5 1 (3.13%) Windows 10
Processes & Methodologies
1 10 (31.25%) Service Management
2 5 (15.63%) Break/Fix
2 5 (15.63%) Stakeholder Management
3 4 (12.50%) DevOps
3 4 (12.50%) IT Strategy
3 4 (12.50%) ITSM
3 4 (12.50%) Load Balancing
3 4 (12.50%) Process Management
4 3 (9.38%) Agile Software Development
4 3 (9.38%) Decision-Making
4 3 (9.38%) SDLC
4 3 (9.38%) Technical Debt
5 2 (6.25%) Computer Science
5 2 (6.25%) Data Management
5 2 (6.25%) Data Security
5 2 (6.25%) ITIL
5 2 (6.25%) Project Management
5 2 (6.25%) Technical Leadership
6 1 (3.13%) Change Management
6 1 (3.13%) Configuration Management
Programming Languages
1 5 (15.63%) SQL
2 1 (3.13%) C#
2 1 (3.13%) Java
2 1 (3.13%) JavaScript
2 1 (3.13%) Python
Qualifications
1 2 (6.25%) BPSS Clearance
1 2 (6.25%) SC Cleared
1 2 (6.25%) Security Cleared
Quality Assurance & Compliance
1 5 (15.63%) SLA
System Software
1 5 (15.63%) Active Directory
2 4 (12.50%) Docker
Systems Management
1 4 (12.50%) Ansible
1 4 (12.50%) Cisco CUCM
1 4 (12.50%) Red Hat Satellite
2 3 (9.38%) Kubernetes
3 2 (6.25%) Single Sign-On
Vendors
1 8 (25.00%) Cisco
2 4 (12.50%) Red Hat
2 4 (12.50%) VMware
3 2 (6.25%) Ivanti
4 1 (3.13%) BMC
4 1 (3.13%) Citrix
4 1 (3.13%) CyberArk
4 1 (3.13%) Google
4 1 (3.13%) Microsoft
4 1 (3.13%) Remedy
4 1 (3.13%) Splunk