2nd Line Desktop Support Contracts in the South West

Second Line Desktop Support
England > South West

The median Second Line Desktop Support daily rate in the South West is £181, according to job vacancies posted in the 6 months leading up to 17 July 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
17 Jul 2025
Same period 2024 Same period 2023
Rank 111 154 153
Rank change year-on-year +43 -1 +15
Contract jobs requiring a 2nd Line Desktop Support 2 6 8
As % of all contract jobs advertised in the South West 0.11% 0.19% 0.23%
As % of the Job Titles category 0.12% 0.21% 0.24%
Number of daily rates quoted 2 6 8
10th Percentile £162 - £189
25th Percentile £166 £185 £200
Median daily rate (50th Percentile) £181 £190 £207
Median % change year-on-year -4.61% -8.21% +9.67%
75th Percentile £196 £201 £225
90th Percentile £200 £208 £227
England median daily rate £195 £190 £205
% change year-on-year +2.63% -7.09% -2.62%

All Contract IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the South West with a recognized job title 1,674 2,916 3,307
% of contract IT jobs with a recognized job title 89.28% 92.54% 95.30%
Number of daily rates quoted 1,001 1,858 2,352
10th Percentile £235 £250 £307
25th Percentile £375 £406 £425
Median daily rate (50th Percentile) £500 £520 £525
Median % change year-on-year -3.85% -0.95% +5.00%
75th Percentile £619 £613 £647
90th Percentile £688 £700 £723
England median daily rate £513 £525 £550
% change year-on-year -2.38% -4.55% +1.85%
Number of hourly rates quoted 180 434 269
10th Percentile £15.24 £14.00 £17.70
25th Percentile £18.51 £31.60 £39.55
Median hourly rate £31.13 £57.50 £63.00
Median % change year-on-year -45.87% -8.73% +34.04%
75th Percentile £65.00 £71.25 £75.50
90th Percentile £70.25 £75.00 £83.75
England median hourly rate £27.64 £40.00 £43.00
% change year-on-year -30.90% -6.98% +70.01%

2nd Line Desktop Support
Job Vacancy Trend in the South West

Job postings that featured 2nd Line Desktop Support in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for 2nd Line Desktop Support in the South West

2nd Line Desktop Support
Contractor Daily Rate Trend in the South West

3-month moving average daily rate quoted in jobs citing 2nd Line Desktop Support in the South West.

Daily rate trend for 2nd Line Desktop Support in the South West

2nd Line Desktop Support
Contractor Hourly Rate Trend in the South West

3-month moving average hourly rates quoted in jobs citing 2nd Line Desktop Support in the South West.

Hourly rate trend for 2nd Line Desktop Support in the South West

2nd Line Desktop Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Desktop Support within the South West region over the 6 months to 17 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Bristol +9 1 £168 -11.84%
Somerset +4 1 £195 - 1
2nd Line Desktop Support
England

2nd Line Desktop Support Skill Set
Top 26 Co-occurring Skills and Capabilities in the South West

For the 6 months to 17 July 2025, 2nd Line Desktop Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region featuring 2nd Line Desktop Support in the job title.

1 1 (50.00%) Microsoft Office
1 1 (50.00%) SAP
1 1 (50.00%) ITIL
1 1 (50.00%) Windows
1 1 (50.00%) Microsoft Exchange
1 1 (50.00%) Business Intelligence
1 1 (50.00%) Microsoft
1 1 (50.00%) Active Directory
1 1 (50.00%) Service Management
1 1 (50.00%) Electronics
1 1 (50.00%) Telecoms
1 1 (50.00%) Workflow
1 1 (50.00%) Finance
1 1 (50.00%) Manufacturing
1 1 (50.00%) Migration
1 1 (50.00%) Programme Management
1 1 (50.00%) Workflow Management
1 1 (50.00%) Marketing
1 1 (50.00%) Degree
1 1 (50.00%) Digital Marketing
1 1 (50.00%) SC Cleared
1 1 (50.00%) Security Cleared
1 1 (50.00%) Microsoft 365
1 1 (50.00%) Patch Management
1 1 (50.00%) Public Sector
1 1 (50.00%) Social Skills

2nd Line Desktop Support Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Microsoft Exchange
Applications
1 1 (50.00%) Microsoft Office
Cloud Services
1 1 (50.00%) Microsoft 365
General
1 1 (50.00%) Electronics
1 1 (50.00%) Finance
1 1 (50.00%) Manufacturing
1 1 (50.00%) Marketing
1 1 (50.00%) Public Sector
1 1 (50.00%) Social Skills
1 1 (50.00%) Telecoms
Operating Systems
1 1 (50.00%) Windows
Processes & Methodologies
1 1 (50.00%) Business Intelligence
1 1 (50.00%) Digital Marketing
1 1 (50.00%) ITIL
1 1 (50.00%) Migration
1 1 (50.00%) Patch Management
1 1 (50.00%) Programme Management
1 1 (50.00%) Service Management
1 1 (50.00%) Workflow
1 1 (50.00%) Workflow Management
Qualifications
1 1 (50.00%) Degree
1 1 (50.00%) SC Cleared
1 1 (50.00%) Security Cleared
System Software
1 1 (50.00%) Active Directory
Vendors
1 1 (50.00%) Microsoft
1 1 (50.00%) SAP