Service Management Contracts in the South West

Service Management
England > South West

The table below provides summary statistics for contract job vacancies advertised in the South West requiring Service Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Management over the 6 months leading up to 3 May 2025, comparing them to the same period in the previous two years.

6 months to
3 May 2025
Same period 2024 Same period 2023
Rank 14 33 63
Rank change year-on-year +19 +30 +2
Contract jobs citing Service Management 161 148 129
As % of all contract jobs advertised in the South West 9.55% 4.63% 3.56%
As % of the Processes & Methodologies category 10.58% 5.58% 3.97%
Number of daily rates quoted 108 126 94
10th Percentile £220 £363 £350
25th Percentile £470 £460 £473
Median daily rate (50th Percentile) £551 £503 £575
Median % change year-on-year +9.54% -12.52% +9.52%
75th Percentile £623 £575 £706
90th Percentile £688 £650 £771
England median daily rate £525 £525 £500
% change year-on-year - +5.00% -4.31%
Number of hourly rates quoted 1 1 9
10th Percentile - - £17.00
25th Percentile £31.25 £46.25 £46.75
Median hourly rate £32.50 £47.50 £65.00
Median % change year-on-year -31.58% -26.92% +96.97%
75th Percentile £33.75 £48.75 -
90th Percentile - - £107.00
England median hourly rate £22.14 £17.72 £51.75
% change year-on-year +24.94% -65.76% +204.41%

All Process and Methodology Skills
South West

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the South West.

Contract vacancies with a requirement for process or methodology skills 1,522 2,654 3,248
As % of all contract IT jobs advertised in the South West 90.33% 83.02% 89.70%
Number of daily rates quoted 967 1,694 2,395
10th Percentile £235 £220 £313
25th Percentile £400 £405 £425
Median daily rate (50th Percentile) £516 £525 £550
Median % change year-on-year -1.73% -4.55% +10.00%
75th Percentile £623 £625 £650
90th Percentile £688 £700 £723
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 148 336 332
10th Percentile £18.42 £13.86 £9.80
25th Percentile £20.08 £27.50 £16.89
Median hourly rate £62.75 £54.00 £61.50
Median % change year-on-year +16.20% -12.20% +26.52%
75th Percentile £68.00 £70.00 £70.30
90th Percentile £70.00 £77.50 £83.31
England median hourly rate £29.07 £36.00 £37.34
% change year-on-year -19.25% -3.59% +53.69%

Service Management
Job Vacancy Trend in the South West

Job postings citing Service Management as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Service Management in the South West

Service Management
Contractor Daily Rate Trend in the South West

3-month moving average daily rate quoted in jobs citing Service Management in the South West.

Daily rate trend for Service Management in the South West

Service Management
Daily Rate Histogram in the South West

Daily rate distribution for jobs citing Service Management in the South West over the 6 months to 3 May 2025.

Daily rate histogram for Service Management in the South West

Service Management
Contractor Hourly Rate Trend in the South West

3-month moving average hourly rates quoted in jobs citing Service Management in the South West.

Hourly rate trend for Service Management in the South West

Service Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the South West region over the 6 months to 3 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Wiltshire +15 105 £557 +11.35% 14
Bristol +23 24 £442 +6.51% 11
Gloucestershire +11 16 £615 +11.82% 17
Dorset +13 11 £550 - 3
Devon +12 1 £675 +12.50% 8
Somerset -3 1 £525 -9.48% 12
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (17.39%) Confluence
2 8 (4.97%) Microsoft Exchange
3 5 (3.11%) SharePoint
4 3 (1.86%) Skype for Business
Applications
1 33 (20.50%) Microsoft Office
2 2 (1.24%) Microsoft Excel
3 1 (0.62%) Microsoft Project
3 1 (0.62%) Spreadsheet
Business Applications
1 2 (1.24%) Remedy ITSM
Cloud Services
1 26 (16.15%) AWS
2 24 (14.91%) Azure
3 12 (7.45%) OpenShift
4 8 (4.97%) GCP
5 2 (1.24%) SaaS
6 1 (0.62%) IaaS
6 1 (0.62%) Microsoft 365
6 1 (0.62%) Smartsheet
Communications & Networking
1 16 (9.94%) DHCP
1 16 (9.94%) DNS
1 16 (9.94%) Firewall
2 13 (8.07%) TCP/IP
3 12 (7.45%) HTTP
4 9 (5.59%) Skype
5 6 (3.73%) BGP
5 6 (3.73%) OSPF
6 5 (3.11%) Cisco IOS
6 5 (3.11%) Cisco Nexus
6 5 (3.11%) DMVPN
6 5 (3.11%) VXLAN
7 4 (2.48%) Network Security
7 4 (2.48%) Unified Communications
8 2 (1.24%) iSCSI
8 2 (1.24%) SAN
8 2 (1.24%) VPN
8 2 (1.24%) VSAN
9 1 (0.62%) LAN
9 1 (0.62%) SSL
Database & Business Intelligence
1 2 (1.24%) Oracle Reports
1 2 (1.24%) PostgreSQL
1 2 (1.24%) SQL Server
Development Applications
1 29 (18.01%) JIRA
2 14 (8.70%) Bitbucket
3 11 (6.83%) Git
3 11 (6.83%) Jenkins
4 2 (1.24%) GitLab
5 1 (0.62%) Atlassian Bamboo
General
1 90 (55.90%) Social Skills
2 53 (32.92%) Analytical Skills
3 43 (26.71%) Public Sector
4 17 (10.56%) Finance
5 16 (9.94%) Inclusion and Diversity
6 14 (8.70%) Organisational Skills
6 14 (8.70%) Telecoms
7 11 (6.83%) Electronics
7 11 (6.83%) Manufacturing
7 11 (6.83%) Marketing
8 6 (3.73%) Military
9 2 (1.24%) Legal
10 1 (0.62%) Fire and Rescue
10 1 (0.62%) Police
10 1 (0.62%) Presentation Skills
Job Titles
1 21 (13.04%) Service Manager
2 15 (9.32%) Support Engineer
3 14 (8.70%) Virtualisation Engineer
4 13 (8.07%) Administrator
5 11 (6.83%) Capacity Manager
6 10 (6.21%) Availability Manager
6 10 (6.21%) Capacity and Availability Manager
7 9 (5.59%) Analyst
7 9 (5.59%) Developer
7 9 (5.59%) DevOps Engineer
7 9 (5.59%) Infrastructure Engineer
7 9 (5.59%) IT Support
7 9 (5.59%) Senior
8 8 (4.97%) Applications Support
8 8 (4.97%) Automation Engineer
8 8 (4.97%) Network Administrator
8 8 (4.97%) Service Analyst
9 7 (4.35%) Applications Engineer
9 7 (4.35%) Applications Support Engineer
9 7 (4.35%) Report Analyst
Libraries, Frameworks & Software Standards
1 15 (9.32%) CSS
1 15 (9.32%) HTML
2 14 (8.70%) Flash
3 10 (6.21%) REST
3 10 (6.21%) SOAP
4 8 (4.97%) .NET
5 7 (4.35%) AngularJS
6 5 (3.11%) Spine.js
7 4 (2.48%) Ajax
7 4 (2.48%) LDAP
7 4 (2.48%) Oracle Fusion
7 4 (2.48%) Web Services
8 3 (1.86%) jQuery
8 3 (1.86%) RESTful
9 1 (0.62%) 802.1X
Miscellaneous
1 21 (13.04%) Management Information System
2 14 (8.70%) Clustering
3 11 (6.83%) PKI
4 9 (5.59%) CMDB
5 3 (1.86%) Algorithms
6 2 (1.24%) Data Centre
6 2 (1.24%) Enterprise Software
6 2 (1.24%) Product Ownership
6 2 (1.24%) Virtual Team
7 1 (0.62%) Enterprise Storage
Operating Systems
1 53 (32.92%) Windows
2 34 (21.12%) Windows Server
3 28 (17.39%) Linux
4 22 (13.66%) Windows 10
5 14 (8.70%) Red Hat Enterprise Linux
6 7 (4.35%) Windows Server 2012
7 3 (1.86%) Windows Server 2016
8 2 (1.24%) VMS
9 1 (0.62%) Android
9 1 (0.62%) Apple iOS
9 1 (0.62%) Ubuntu
Processes & Methodologies
1 87 (54.04%) ITIL
2 44 (27.33%) Problem-Solving
3 42 (26.09%) Agile
4 38 (23.60%) System Testing
5 34 (21.12%) NsoIT
6 33 (20.50%) Validation
7 32 (19.88%) ITSM
8 25 (15.53%) Computer Science
9 24 (14.91%) Infrastructure Engineering
10 23 (14.29%) Service Delivery
11 22 (13.66%) Critical Thinking
12 20 (12.42%) Problem Management
13 19 (11.80%) Quality Management
13 19 (11.80%) Statistics
14 18 (11.18%) Change Management
14 18 (11.18%) CI/CD
14 18 (11.18%) Continuous Improvement
15 17 (10.56%) Waterfall
16 16 (9.94%) Data Analysis
16 16 (9.94%) Project Management
Programming Languages
1 30 (18.63%) PowerShell
2 26 (16.15%) Python
3 23 (14.29%) Bash
4 15 (9.32%) Java
4 15 (9.32%) JavaScript
5 10 (6.21%) SQL
6 8 (4.97%) C#
Qualifications
1 125 (77.64%) Security Cleared
2 96 (59.63%) SC Cleared
3 44 (27.33%) DV Cleared
4 34 (21.12%) Degree
5 32 (19.88%) ITIL Certification
6 29 (18.01%) VMware Certified Professional (VCP)
7 27 (16.77%) Cisco Certification
8 17 (10.56%) CCNP
9 13 (8.07%) Master's Degree
10 12 (7.45%) CCNA
11 9 (5.59%) Computer Science Degree
11 9 (5.59%) Microsoft Certification
11 9 (5.59%) OCA
11 9 (5.59%) Oracle Certification
11 9 (5.59%) RHCA
11 9 (5.59%) RHCE
12 8 (4.97%) Azure Certification
13 6 (3.73%) MCSE
14 4 (2.48%) ITIL Foundation Certificate
15 3 (1.86%) MCSA
Quality Assurance & Compliance
1 12 (7.45%) SLA
2 3 (1.86%) QA
System Software
1 44 (27.33%) VMware Infrastructure
2 15 (9.32%) Hyper-V
3 14 (8.70%) Docker
3 14 (8.70%) VMware ESXi
3 14 (8.70%) VMware NSX
4 9 (5.59%) Active Directory
5 4 (2.48%) Microsoft Virtual Server
5 4 (2.48%) Virtual Servers
6 2 (1.24%) Virtual Desktop
Systems Management
1 28 (17.39%) Ansible
1 28 (17.39%) vCenter Server
2 25 (15.53%) Puppet
3 15 (9.32%) Kubernetes
3 15 (9.32%) Terraform
4 10 (6.21%) Progress Chef
5 7 (4.35%) WSUS
6 4 (2.48%) Single Sign-On
7 3 (1.86%) Automic
7 3 (1.86%) NSN NetAct
7 3 (1.86%) SCOM
8 1 (0.62%) Active Directory Federation Services
8 1 (0.62%) Jamf Pro
8 1 (0.62%) Microsoft Intune
8 1 (0.62%) Nessus
8 1 (0.62%) Packer
8 1 (0.62%) SCCM
Vendors
1 45 (27.95%) VMware
2 31 (19.25%) Cisco
3 28 (17.39%) Microsoft
4 25 (15.53%) Atlassian
5 15 (9.32%) Oracle
6 12 (7.45%) Red Hat
7 11 (6.83%) SAP
7 11 (6.83%) ServiceNow
8 8 (4.97%) Google
8 8 (4.97%) Juniper
9 3 (1.86%) Ericsson
9 3 (1.86%) Nokia
9 3 (1.86%) Remedy
9 3 (1.86%) Veeam
10 2 (1.24%) Broadcom
11 1 (0.62%) Apple
11 1 (0.62%) BMC
11 1 (0.62%) Foundry
11 1 (0.62%) SolarWinds