Period
to 22 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Staffordshire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 22 January 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
West Midlands > Staffordshire
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 49 36 55
Rank change year-on-year -13 +19 -6
Permanent jobs citing CRM 48 76 45
As % of all permanent IT jobs advertised in Staffordshire 4.37% 6.90% 3.87%
As % of the Processes & Methodologies category 5.11% 7.39% 4.42%
Number of salaries quoted 35 67 43
Staffordshire median annual salary £40,000 £45,000 £41,500
Median salary % change year-on-year -11.11% +8.43% +3.75%
10th Percentile £27,670 £24,750 £27,700
90th Percentile £75,000 £52,750 £58,750
West Midlands median annual salary £42,500 £42,500 £50,000
% change year-on-year - -15.00% +11.11%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Staffordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Staffordshire
Permanent vacancies with a requirement for process or methodology skills 939 1,029 1,017
As % of all permanent IT jobs advertised in Staffordshire 85.52% 93.38% 87.52%
Number of salaries quoted 773 875 906
Staffordshire median annual salary £37,500 £40,000 £37,500
Median salary % change year-on-year -6.25% +6.67% -
10th Percentile £21,250 £25,000 £23,000
90th Percentile £62,500 £57,500 £55,625
West Midlands median annual salary £41,250 £41,500 £41,500
% change year-on-year -0.60% - +3.75%

CRM
Job Vacancy Trend in Staffordshire

Job postings citing CRM as a percentage of all IT jobs advertised in Staffordshire.

Job vacancy trend for CRM in Staffordshire

CRM
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Staffordshire.

Salary trend for CRM in Staffordshire

CRM
Salary Histogram in Staffordshire

The salary distribution of IT jobs citing CRM in Staffordshire over the 6 months to 22 January 2018.

Salary histogram for CRM in Staffordshire

CRM
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Staffordshire region over the 6 months to 22 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Burton-upon-Trent +5 11 £37,500 -16.67%
Lichfield -5 6 £50,000 +3.09% 1
Tamworth -4 5 £30,000 +2.56% 1
Stoke-on-Trent -3 3 £21,082 -26.03% 2
CRM
West Midlands

For the 6 months to 22 January 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Staffordshire region with a requirement for CRM.

1 19 (39.58%) Microsoft
2 18 (37.50%) SQL
3 16 (33.33%) SAP
4 15 (31.25%) Marketing
5 14 (29.17%) Dynamics CRM
6 12 (25.00%) Retail
7 11 (22.92%) Stakeholder Management
7 11 (22.92%) QA
7 11 (22.92%) Process Improvement
7 11 (22.92%) Line Management
7 11 (22.92%) Translating Business Requirements
8 10 (20.83%) C#
8 10 (20.83%) .NET
9 9 (18.75%) Microsoft Excel
9 9 (18.75%) Tableau
10 8 (16.67%) Email Marketing
10 8 (16.67%) ABAP
11 7 (14.58%) Workflow
11 7 (14.58%) Data Management
11 7 (14.58%) SharePoint
11 7 (14.58%) SAS
12 6 (12.50%) Analytical Skills
12 6 (12.50%) AngularJS
12 6 (12.50%) Data Extraction
12 6 (12.50%) LINQ
12 6 (12.50%) SharePoint Server
12 6 (12.50%) KnockoutJS
12 6 (12.50%) XML
12 6 (12.50%) Pharmaceutical
12 6 (12.50%) NHS

CRM
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (14.58%) SAS
1 7 (14.58%) SharePoint
2 6 (12.50%) SharePoint Server
3 5 (10.42%) WebSphere
4 2 (4.17%) BizTalk Server
Applications
1 9 (18.75%) Microsoft Excel
2 6 (12.50%) Microsoft Office
3 3 (6.25%) Microsoft PowerPoint
Business Applications
1 14 (29.17%) Dynamics CRM
2 1 (2.08%) Dynamics AX
2 1 (2.08%) Dynamics NAV
2 1 (2.08%) NetSuite
Cloud Services
1 5 (10.42%) AdWords
1 5 (10.42%) Google Analytics
2 4 (8.33%) Dynamics 365
3 1 (2.08%) Cloud Computing
3 1 (2.08%) SaaS
Database & Business Intelligence
1 5 (10.42%) SAP BW
2 4 (8.33%) SAP HANA
2 4 (8.33%) SQL Server
3 1 (2.08%) BusinessObjects
3 1 (2.08%) BusinessObjects Business Intelligence
Development Applications
1 6 (12.50%) Visual Studio
2 2 (4.17%) Team Foundation Server
General
1 15 (31.25%) Marketing
2 12 (25.00%) Retail
3 6 (12.50%) Manufacturing
3 6 (12.50%) Pharmaceutical
4 5 (10.42%) Advertising
5 2 (4.17%) Finance
Job Titles
1 11 (22.92%) Developer
1 11 (22.92%) SAP Manager
2 10 (20.83%) Analyst
3 9 (18.75%) Insight Analyst
4 8 (16.67%) Senior Analyst
4 8 (16.67%) Senior Insight Analyst
5 7 (14.58%) SAP Support
5 7 (14.58%) SAP Support Manager
5 7 (14.58%) Support Manager
6 6 (12.50%) .NET Developer
6 6 (12.50%) C# .NET Developer
6 6 (12.50%) C# Developer
6 6 (12.50%) Senior .NET Developer
6 6 (12.50%) Senior C# .NET Developer
6 6 (12.50%) Senior C# Developer
6 6 (12.50%) Senior Developer
7 5 (10.42%) SAP Developer
7 5 (10.42%) Service Manager
8 4 (8.33%) ABAP Developer
9 3 (6.25%) CRM Consultant
Libraries, Frameworks & Software Standards
1 10 (20.83%) .NET
2 6 (12.50%) AngularJS
2 6 (12.50%) KnockoutJS
2 6 (12.50%) LINQ
2 6 (12.50%) XML
3 4 (8.33%) IDoc
3 4 (8.33%) SAP ALE
3 4 (8.33%) SAP Fiori
3 4 (8.33%) SAP PI
4 1 (2.08%) .NET Framework
4 1 (2.08%) HTML
4 1 (2.08%) Silverlight
Miscellaneous
1 6 (12.50%) Analytical Skills
1 6 (12.50%) NHS
2 2 (4.17%) Greenfield Project
3 1 (2.08%) Graphic Design
3 1 (2.08%) Management Information System
Processes & Methodologies
1 11 (22.92%) Line Management
1 11 (22.92%) Process Improvement
1 11 (22.92%) Stakeholder Management
1 11 (22.92%) Translating Business Requirements
2 8 (16.67%) Email Marketing
3 7 (14.58%) Data Management
3 7 (14.58%) Workflow
4 6 (12.50%) Data Extraction
4 6 (12.50%) E-Commerce
5 5 (10.42%) Analytics
6 4 (8.33%) PRINCE2
6 4 (8.33%) SAP Implementation
7 3 (6.25%) Actionable Insight
7 3 (6.25%) Customer Insight
7 3 (6.25%) Mathematics
7 3 (6.25%) Personalization
7 3 (6.25%) Predictive Modelling
7 3 (6.25%) Propensity Modelling
7 3 (6.25%) Statistics
8 2 (4.17%) Business Analysis
Programming Languages
1 18 (37.50%) SQL
2 10 (20.83%) C#
3 8 (16.67%) ABAP
4 6 (12.50%) JavaScript
4 6 (12.50%) VB.NET
5 1 (2.08%) VBA
Qualifications
1 4 (8.33%) Degree
1 4 (8.33%) PRINCE2 Certification
Quality Assurance & Compliance
1 11 (22.92%) QA
2 3 (6.25%) Actionable Recommendations
Vendors
1 19 (39.58%) Microsoft
2 16 (33.33%) SAP
3 9 (18.75%) Tableau
4 5 (10.42%) DoubleClick
4 5 (10.42%) Google
4 5 (10.42%) hybris
5 1 (2.08%) JD Edwards
5 1 (2.08%) Oracle
5 1 (2.08%) Salesforce.com