Period
to 26 January 2020

The following table provides summary statistics for contract job vacancies advertised in Staffordshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 26 January 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
West Midlands > Staffordshire
6 months to
26 Jan 2020
Same period 2019 Same period 2018
Rank 20 39 30
Rank change year-on-year +19 -9 +7
Contract jobs citing Service Management 2 5 7
As % of all contract IT jobs advertised in Staffordshire 1.53% 2.06% 2.63%
As % of the Processes & Methodologies category 2.08% 2.29% 3.26%
Number of daily rates quoted 2 4 5
Staffordshire median daily rate £358 £270 £208
Median daily rate % change year-on-year +32.41% +30.12% -51.18%
10th Percentile £312 £186 £193
90th Percentile £407 £288 £400
West Midlands median daily rate £525 £370 £419
% change year-on-year +41.89% -11.64% +2.13%
Number of hourly rates quoted 0 1 2
Staffordshire median hourly rate - £13.50 £21.88
Median hourly rate % change year-on-year - -38.29% -
West Midlands median hourly rate £16.00 £13.50 £12.38
% change year-on-year +18.52% +9.05% -23.05%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Staffordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Staffordshire
Contract vacancies with a requirement for process or methodology skills 96 218 215
As % of all contract IT jobs advertised in Staffordshire 73.28% 89.71% 80.83%
Number of daily rates quoted 56 154 147
Staffordshire median daily rate £336 £375 £375
Median daily rate % change year-on-year -10.33% - +7.14%
10th Percentile £183 £266 £267
90th Percentile £488 £463 £465
West Midlands median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% -
Number of hourly rates quoted 18 11 7
Staffordshire median hourly rate £16.20 £45.00 £18.50
Median hourly rate % change year-on-year -64.00% +143.24% -26.00%
10th Percentile £11.17 £15.13 £10.99
90th Percentile £43.75 £58.00 £48.50
West Midlands median hourly rate £16.20 £16.00 £23.00
% change year-on-year +1.25% -30.43% +12.20%

Service Management
Job Vacancy Trend in Staffordshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Staffordshire.

Job vacancy trend for Service Management in Staffordshire

Service Management
Contractor Daily Rate Trend in Staffordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Staffordshire.

Contractor daily rate trend for Service Management in Staffordshire

Service Management
Contractor Hourly Rate Trend in Staffordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Staffordshire.

Contractor hourly rate trend for Service Management in Staffordshire

Service Management
Contract Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Staffordshire region over the 6 months to 26 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stafford -2 1 £413 - 1
Service Management
West Midlands

For the 6 months to 26 January 2020, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Staffordshire region with a requirement for Service Management.

1 2 (100.00%) ITIL
2 1 (50.00%) Windows
2 1 (50.00%) MCSE
2 1 (50.00%) MCSA
2 1 (50.00%) Active Directory
2 1 (50.00%) Microsoft Certification
2 1 (50.00%) SAN
2 1 (50.00%) Remedy
2 1 (50.00%) Configuration Management
2 1 (50.00%) Project Management
2 1 (50.00%) Stakeholder Management
2 1 (50.00%) VMware
2 1 (50.00%) NetBackup
2 1 (50.00%) Backup Exec
2 1 (50.00%) Data Analysis
2 1 (50.00%) WSUS
2 1 (50.00%) Microsoft Virtual Server
2 1 (50.00%) Ivanti
2 1 (50.00%) User Acceptance Testing
2 1 (50.00%) SCCM
2 1 (50.00%) Data Cleansing
2 1 (50.00%) VMware Infrastructure
2 1 (50.00%) Hyper-V
2 1 (50.00%) NAS
2 1 (50.00%) Azure
2 1 (50.00%) PaaS
2 1 (50.00%) Change Control
2 1 (50.00%) Office 365
2 1 (50.00%) IaaS
2 1 (50.00%) User Stories

Service Management
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (50.00%) Microsoft Office
Business Applications
1 1 (50.00%) Workfront
Cloud Services
1 1 (50.00%) Azure
1 1 (50.00%) IaaS
1 1 (50.00%) Office 365
1 1 (50.00%) PaaS
Communications & Networking
1 1 (50.00%) NAS
1 1 (50.00%) SAN
Job Titles
1 1 (50.00%) 3rd Line Engineer
1 1 (50.00%) Analyst
1 1 (50.00%) Business Analyst
1 1 (50.00%) Digital Analyst
1 1 (50.00%) Digital Business Analyst
1 1 (50.00%) Digital Transformation
1 1 (50.00%) Digital Transformation Business Analyst
1 1 (50.00%) IT Engineer
1 1 (50.00%) Senior Analyst
1 1 (50.00%) Senior Business Analyst
1 1 (50.00%) Systems Engineer
1 1 (50.00%) Transformation Analyst
Miscellaneous
1 1 (50.00%) Data Centre
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) ITIL
2 1 (50.00%) Change Control
2 1 (50.00%) Configuration Management
2 1 (50.00%) Data Analysis
2 1 (50.00%) Data Cleansing
2 1 (50.00%) Digital Transformation Programme
2 1 (50.00%) Project Management
2 1 (50.00%) Stakeholder Management
2 1 (50.00%) User Acceptance Testing
2 1 (50.00%) User Stories
2 1 (50.00%) Virtual Environments
Qualifications
1 1 (50.00%) MCSA
1 1 (50.00%) MCSE
1 1 (50.00%) Microsoft Certification
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) Hyper-V
1 1 (50.00%) Microsoft Virtual Server
1 1 (50.00%) Virtual Servers
1 1 (50.00%) VMware Infrastructure
Systems Management
1 1 (50.00%) Backup Exec
1 1 (50.00%) Microsoft Data Protection Manager
1 1 (50.00%) NetBackup
1 1 (50.00%) SCCM
1 1 (50.00%) WSUS
Vendors
1 1 (50.00%) Ivanti
1 1 (50.00%) Remedy
1 1 (50.00%) ServiceNow
1 1 (50.00%) VMware