The following table provides summary statistics for contract job vacancies advertised in Staffordshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
West Midlands / Staffordshire
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 17 25 30
Rank change year-on-year +8 +5  
Contract jobs citing Service Management 5 1 3
As % of all contract IT jobs advertised in Staffordshire 3.57% 0.68% 1.69%
As % of the Processes & Methodologies category 4.90% 0.84% 2.16%
Number of daily rates quoted 5 0 2
Median daily rate £450 - £350
90% offered a daily rate of more than £284 - £330
10% offered a daily rate of more than £465 - £370
UK excluding London median daily rate £406 £399 £358
% change year-on-year +1.64% +11.60%  
Number of hourly rates quoted 0 1 0
Median hourly rate - £17.00 -
UK excluding London median hourly rate £15.90 £14.00 £13.35
% change year-on-year +13.57% +4.86%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Staffordshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Staffordshire
Contract job vacancies with a requirement for process and methodology skills 102 119 139
As % of all contract IT job vacancies advertised in Staffordshire 72.86% 80.41% 78.53%
Number of daily rates quoted 70 77 93
Median daily rate £350 £350 £375
Median daily rate % change year-on-year - -6.66%  
90% offered a daily rate of more than £234 £275 £300
10% offered a daily rate of more than £450 £450 £450
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 2 4 9
Median hourly rate £18.00 £16.00 £16.75
Median hourly rate % change year-on-year +12.50% -4.47%  
UK excluding London median hourly rate £35.75 £38.50 £30.00
% change year-on-year -7.14% +28.33%  

Service Management
Job Vacancy Trend in Staffordshire

The job posting trend of jobs advertised in Staffordshire citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Staffordshire

Service Management
Contractor Daily Rate Trend in Staffordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Staffordshire.

Contractor daily rate trend for Service Management in Staffordshire

Service Management
Contractor Daily Rate Histogram in Staffordshire

The daily rate distribution of IT jobs citing Service Management in Staffordshire over the 3 months to 29 March 2017.

Contractor daily rate histogram for Service Management in Staffordshire

Service Management
Contractor Hourly Rate Trend in Staffordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Staffordshire.

Contractor hourly rate trend for Service Management in Staffordshire

Service Management
Contract Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Staffordshire region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stoke-on-Trent - 2 £308 - 1
Service Management
West Midlands

For the 6 months to 29 March 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Staffordshire region with a requirement for Service Management.

1 14 (93.33%) ITIL
2 8 (53.33%) Change Management
3 6 (40.00%) Supplier Management
4 5 (33.33%) Microsoft
4 5 (33.33%) Coaching
5 4 (26.67%) Line Management
5 4 (26.67%) Mentoring
5 4 (26.67%) Data Centre
5 4 (26.67%) SLA
5 4 (26.67%) Disaster Recovery
5 4 (26.67%) SQL
5 4 (26.67%) Oracle
5 4 (26.67%) CRM
5 4 (26.67%) Dynamics CRM
5 4 (26.67%) Wiki
6 3 (20.00%) Microsoft Azure
6 3 (20.00%) Amazon AWS
6 3 (20.00%) Cisco
6 3 (20.00%) ITIL Certification
6 3 (20.00%) Skype for Business
6 3 (20.00%) Performance Improvement
6 3 (20.00%) Office 365
6 3 (20.00%) Skype
7 2 (13.33%) Enterprise Architecture
7 2 (13.33%) Stakeholder Management
7 2 (13.33%) LAN
7 2 (13.33%) WAN
7 2 (13.33%) PRINCE2
8 1 (6.67%) Incident Management
8 1 (6.67%) Local Government

Service Management
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (20.00%) Skype for Business
Applications
1 1 (6.67%) MS Excel
1 1 (6.67%) MS Visio
Business Applications
1 4 (26.67%) Dynamics CRM
Cloud Services
1 3 (20.00%) Amazon AWS
1 3 (20.00%) Microsoft Azure
1 3 (20.00%) Office 365
Communications & Networking
1 3 (20.00%) Skype
2 2 (13.33%) LAN
2 2 (13.33%) WAN
General
1 1 (6.67%) Local Government
Job Titles
1 5 (33.33%) Analyst
2 4 (26.67%) CRM Analyst
2 4 (26.67%) Head of Service Management
2 4 (26.67%) Service Analyst
2 4 (26.67%) Service Desk Analyst
3 3 (20.00%) Service Manager
4 2 (13.33%) Head of Infrastructure
4 2 (13.33%) Head of Support
4 2 (13.33%) Infrastructure Support
4 2 (13.33%) Service Transition Manager
4 2 (13.33%) Transition Manager
5 1 (6.67%) Consultant
5 1 (6.67%) Incident Manager
5 1 (6.67%) IT Manager
5 1 (6.67%) IT Services Manager
5 1 (6.67%) ITIL Consultant
5 1 (6.67%) ITIL Service Consultant
5 1 (6.67%) ITIL Service Management Consultant
5 1 (6.67%) Service Management Consultant
5 1 (6.67%) Stakeholder Manager
Miscellaneous
1 4 (26.67%) Data Centre
1 4 (26.67%) Wiki
Processes & Methodologies
1 14 (93.33%) ITIL
2 8 (53.33%) Change Management
3 6 (40.00%) Supplier Management
4 5 (33.33%) Coaching
5 4 (26.67%) CRM
5 4 (26.67%) Disaster Recovery
5 4 (26.67%) Line Management
5 4 (26.67%) Mentoring
6 3 (20.00%) Performance Improvement
7 2 (13.33%) Enterprise Architecture
7 2 (13.33%) PRINCE2
7 2 (13.33%) Stakeholder Management
8 1 (6.67%) Customer Requirements
8 1 (6.67%) Incident Management
8 1 (6.67%) Service Design
8 1 (6.67%) Transition Management
Programming Languages
1 4 (26.67%) SQL
Qualifications
1 3 (20.00%) ITIL Certification
Quality Assurance & Compliance
1 4 (26.67%) SLA
Vendors
1 5 (33.33%) Microsoft
2 4 (26.67%) Oracle
3 3 (20.00%) Cisco
Staffordshire
Senitor Associates
Rate: £400 - £500 per day
Posted: 6 days ago