The following table provides summary statistics for permanent job vacancies advertised in Staffordshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 25 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Service Management
West Midlands / Staffordshire
Rank 52 70 69
Rank change year-on-year +18 -1  
Permanent jobs citing Service Management 9 2 5
As % of all permanent IT jobs advertised in Staffordshire 2.07% 0.30% 0.87%
As % of the Processes & Methodologies category 2.27% 0.34% 1.05%
Number of salaries quoted 8 1 4
Median salary £37,500 £23,500 £50,000
Median salary % change year-on-year +59.57% -53.00%  
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Staffordshire with a requirement for process and methodology skills.

Process & Methodology Skills
Staffordshire
Permanent job vacancies with a requirement for process and methodology skills 396 583 475
As % of all permanent IT job vacancies advertised in Staffordshire 91.03% 87.54% 82.32%
Number of salaries quoted 306 528 415
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £29,500 £27,500 £30,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in Staffordshire

The job posting trend of jobs advertised in Staffordshire citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Staffordshire

Service Management
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Staffordshire.

Salary trend for Service Management in Staffordshire

Service Management
Salary Histogram in Staffordshire

The salary distribution of IT jobs citing Service Management in Staffordshire over the 3 months to 25 March 2017.

Salary histogram for Service Management in Staffordshire

Service Management
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Staffordshire region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tamworth +9 6 £37,500 - 1
Stafford - 2 £47,500 -
Service Management
West Midlands

Service Management
Top 30 Related IT Skills in Staffordshire

For the 6 months to 25 March 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Staffordshire region with a requirement for Service Management.

1 15 (83.33%) ITIL
2 11 (61.11%) ITSM
3 8 (44.44%) Service Delivery
4 7 (38.89%) Windows
5 6 (33.33%) ServiceNow
5 6 (33.33%) ITIL Foundation Certificate
6 5 (27.78%) Release Management
7 4 (22.22%) C#
7 4 (22.22%) SQL
7 4 (22.22%) SQL Server
7 4 (22.22%) MS Office
7 4 (22.22%) MS Excel
7 4 (22.22%) Management Information System
7 4 (22.22%) Ticket Management
8 3 (16.67%) Windows 7
8 3 (16.67%) VPN
8 3 (16.67%) Active Directory
8 3 (16.67%) Citrix
8 3 (16.67%) Microsoft Certification
8 3 (16.67%) MCSE
8 3 (16.67%) Cisco
8 3 (16.67%) Blackberry
8 3 (16.67%) Project Management
9 2 (11.11%) Microsoft
9 2 (11.11%) Retail
9 2 (11.11%) ITIL Certification
9 2 (11.11%) SLA
9 2 (11.11%) VMware Infrastructure
9 2 (11.11%) Hyper-V
9 2 (11.11%) Microsoft Azure

Service Management
Top Related IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (22.22%) MS Excel
1 4 (22.22%) MS Office
Cloud Services
1 2 (11.11%) Amazon AWS
1 2 (11.11%) IaaS
1 2 (11.11%) Microsoft Azure
1 2 (11.11%) SaaS
Communications & Networking
1 3 (16.67%) VPN
Database & Business Intelligence
1 4 (22.22%) SQL Server
Development Applications
1 1 (5.56%) JIRA
General
1 2 (11.11%) Retail
2 1 (5.56%) Back Office
Job Titles
1 6 (33.33%) Applications Support
2 5 (27.78%) Analyst
2 5 (27.78%) Applications Support Analyst
2 5 (27.78%) Support Analyst
3 4 (22.22%) ITSM Analyst
3 4 (22.22%) Technical Manager
4 3 (16.67%) Service Desk Technician
5 2 (11.11%) IT Manager
5 2 (11.11%) ITSM Specialist
6 1 (5.56%) E-Commerce Support
6 1 (5.56%) IT Operations Manager
6 1 (5.56%) Operations Manager
Miscellaneous
1 4 (22.22%) Management Information System
2 3 (16.67%) Blackberry
3 2 (11.11%) Enterprise Software
Operating Systems
1 7 (38.89%) Windows
2 3 (16.67%) Windows 7
Processes & Methodologies
1 15 (83.33%) ITIL
2 11 (61.11%) ITSM
3 8 (44.44%) Service Delivery
4 5 (27.78%) Release Management
5 4 (22.22%) Ticket Management
6 3 (16.67%) Project Management
7 1 (5.56%) Business Analysis
7 1 (5.56%) E-Commerce
7 1 (5.56%) IT Strategy
7 1 (5.56%) Line Management
7 1 (5.56%) Risk Management
7 1 (5.56%) Software License Management
7 1 (5.56%) Software Licensing
7 1 (5.56%) Stakeholder Engagement
7 1 (5.56%) Strategic Planning
Programming Languages
1 4 (22.22%) C#
1 4 (22.22%) SQL
Qualifications
1 6 (33.33%) ITIL Foundation Certificate
2 3 (16.67%) MCSE
2 3 (16.67%) Microsoft Certification
3 2 (11.11%) ITIL Certification
4 1 (5.56%) Degree
4 1 (5.56%) MCP
4 1 (5.56%) MCSA
4 1 (5.56%) Security Cleared
Quality Assurance & Compliance
1 2 (11.11%) SLA
2 1 (5.56%) Sarbanes-Oxley
System Software
1 3 (16.67%) Active Directory
2 2 (11.11%) Hyper-V
2 2 (11.11%) VMware Infrastructure
Vendors
1 6 (33.33%) ServiceNow
2 3 (16.67%) Cisco
2 3 (16.67%) Citrix
3 2 (11.11%) Microsoft
3 2 (11.11%) VMware
Tamworth, Staffordshire
Big Red Recruitment
Salary: £29800 per annum + Pen, DIS, 5w hols
Posted: 5 days ago