The following table provides summary statistics for permanent job vacancies advertised in Staffordshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
West Midlands / Staffordshire
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 57 68 69
Rank change year-on-year +11 +1  
Permanent jobs citing Service Management 7 10 7
As % of all permanent IT jobs advertised in Staffordshire 1.33% 1.46% 1.12%
As % of the Processes & Methodologies category 1.51% 1.63% 1.24%
Number of salaries quoted 4 8 3
Median salary £22,500 £35,000 £55,000
Median salary % change year-on-year -35.71% -36.36%  
UK excluding London median salary £44,000 £42,500 £45,000
% change year-on-year +3.52% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Staffordshire with a requirement for process and methodology skills.

Process & Methodology Skills
Staffordshire
Permanent job vacancies with a requirement for process and methodology skills 465 614 564
As % of all permanent IT job vacancies advertised in Staffordshire 88.40% 89.90% 90.10%
Number of salaries quoted 380 542 491
Median salary £40,000 £39,000 £40,500
Median salary % change year-on-year +2.56% -3.70%  
90% offered a salary of more than £25,000 £25,000 £28,550
10% offered a salary of more than £55,000 £60,000 £55,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in Staffordshire

The job posting trend of jobs advertised in Staffordshire citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Staffordshire

Service Management
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Staffordshire.

Salary trend for Service Management in Staffordshire

Service Management
Salary Histogram in Staffordshire

The salary distribution of IT jobs citing Service Management in Staffordshire over the 3 months to 26 June 2017.

Salary histogram for Service Management in Staffordshire

Service Management
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Staffordshire region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stoke-on-Trent +20 5 £22,500 -57.14% 3
Tamworth - 1 - -
Service Management
West Midlands

For the 6 months to 26 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Staffordshire region with a requirement for Service Management.

1 8 (50.00%) ITIL
2 5 (31.25%) Windows
2 5 (31.25%) Microsoft Office
3 4 (25.00%) C#
3 4 (25.00%) SQL
3 4 (25.00%) SQL Server
3 4 (25.00%) Project Management
3 4 (25.00%) Management Information System
3 4 (25.00%) Line Management
3 4 (25.00%) Ticket Management
4 3 (18.75%) Retail
4 3 (18.75%) ITSM
4 3 (18.75%) Risk Management
4 3 (18.75%) Service Delivery
4 3 (18.75%) Microsoft
5 2 (12.50%) E-Commerce
5 2 (12.50%) SLA
5 2 (12.50%) Disaster Recovery
5 2 (12.50%) VMware
5 2 (12.50%) Business Continuity
5 2 (12.50%) Back Office
5 2 (12.50%) VMware Infrastructure
5 2 (12.50%) Hyper-V
5 2 (12.50%) Operations Management
5 2 (12.50%) JIRA
5 2 (12.50%) Software License Management
5 2 (12.50%) Software Licensing
5 2 (12.50%) Microsoft Azure
5 2 (12.50%) Amazon AWS
5 2 (12.50%) SaaS

Service Management
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (31.25%) Microsoft Office
2 1 (6.25%) Microsoft Excel
2 1 (6.25%) Microsoft PowerPoint
2 1 (6.25%) MS Visio
Cloud Services
1 2 (12.50%) Amazon AWS
1 2 (12.50%) IaaS
1 2 (12.50%) Microsoft Azure
1 2 (12.50%) SaaS
Communications & Networking
1 1 (6.25%) VPN
Database & Business Intelligence
1 4 (25.00%) SQL Server
Development Applications
1 2 (12.50%) JIRA
General
1 3 (18.75%) Retail
2 2 (12.50%) Back Office
Job Titles
1 4 (25.00%) IT Manager
1 4 (25.00%) Technical Manager
2 3 (18.75%) Analyst
2 3 (18.75%) IT Operations Manager
2 3 (18.75%) Operations Manager
2 3 (18.75%) Service Manager
3 2 (12.50%) Applications Support
3 2 (12.50%) Customer Analyst
3 2 (12.50%) IT Services Manager
4 1 (6.25%) 1st Line Service Desk Analyst
4 1 (6.25%) E-Commerce Support
4 1 (6.25%) Infrastructure Manager
4 1 (6.25%) Infrastructure Services Manager
4 1 (6.25%) Service Analyst
4 1 (6.25%) Service Desk Analyst
4 1 (6.25%) Service Desk Technician
Miscellaneous
1 4 (25.00%) Management Information System
2 2 (12.50%) Enterprise Software
3 1 (6.25%) Analytical Skills
3 1 (6.25%) Blackberry
3 1 (6.25%) Virtual Team
Operating Systems
1 5 (31.25%) Windows
2 1 (6.25%) Windows 7
Processes & Methodologies
1 8 (50.00%) ITIL
2 4 (25.00%) Line Management
2 4 (25.00%) Project Management
2 4 (25.00%) Ticket Management
3 3 (18.75%) ITSM
3 3 (18.75%) Risk Management
3 3 (18.75%) Service Delivery
4 2 (12.50%) Business Continuity
4 2 (12.50%) Business Continuity Planning
4 2 (12.50%) Continuous Improvement
4 2 (12.50%) Disaster Recovery
4 2 (12.50%) E-Commerce
4 2 (12.50%) IT Strategy
4 2 (12.50%) Operations Management
4 2 (12.50%) Software License Management
4 2 (12.50%) Software Licensing
5 1 (6.25%) CRM
5 1 (6.25%) ERP
5 1 (6.25%) Service Design
5 1 (6.25%) Service Desk Management
Programming Languages
1 4 (25.00%) C#
1 4 (25.00%) SQL
Qualifications
1 1 (6.25%) Degree
1 1 (6.25%) ITIL Certification
1 1 (6.25%) MCP
1 1 (6.25%) MCSA
1 1 (6.25%) MCSE
1 1 (6.25%) Microsoft Certification
1 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 2 (12.50%) Hyper-V
1 2 (12.50%) VMware Infrastructure
2 1 (6.25%) Active Directory
Vendors
1 3 (18.75%) Microsoft
2 2 (12.50%) VMware
3 1 (6.25%) Cisco
3 1 (6.25%) Citrix
Cannock, Staffordshire
Spring Technology
Salary: £26000.00 - £30000.00 per annum + £26,000-£30,000
Posted: 3 days ago
Cannock, Staffordshire
Spring Technology
Salary: bonus
Posted: 3 days ago
Stoke-On-Trent, Staffordshire
bet365
Salary: Competitive base salary + bonus
Posted: 12 days ago
Stoke-On-Trent, Staffordshire
bet365
Salary: Competitive base salary + Shift Allowance + bonus
Posted: 25 days ago
Stoke-On-Trent, Staffordshire
bet365
Salary: Competitive base salary + shift allowance + bonus
Posted: 25 days ago