Service Management Jobs in Staffordshire

Service Management
West Midlands > Staffordshire

The following table provides summary statistics for permanent job vacancies advertised in Staffordshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 43 27 49
Rank change year-on-year -16 +22 +1
Permanent jobs citing Service Management 42 45 18
As % of all permanent jobs advertised in Staffordshire 4.29% 8.27% 2.99%
As % of the Processes & Methodologies category 5.20% 8.64% 3.37%
Number of salaries quoted 31 24 15
10th Percentile £23,500 £22,275 £28,400
25th Percentile £24,500 £29,438 £38,750
Median annual salary (50th Percentile) £28,501 £33,500 £42,500
Median % change year-on-year -14.92% -21.18% -5.56%
75th Percentile £52,500 £41,500 £48,259
90th Percentile £55,000 £58,300 £49,500
West Midlands median annual salary £50,000 £54,750 £49,361
% change year-on-year -8.68% +10.92% +16.14%

All Process and Methodology Skills
Staffordshire

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Staffordshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 807 521 534
As % of all permanent jobs advertised in Staffordshire 82.35% 95.77% 88.70%
Number of salaries quoted 568 375 381
10th Percentile £23,500 £23,000 £24,750
25th Percentile £28,119 £32,000 £33,750
Median annual salary (50th Percentile) £40,000 £45,000 £45,000
Median % change year-on-year -11.11% - +14.23%
75th Percentile £55,000 £56,250 £54,043
90th Percentile £62,500 £67,500 £65,000
West Midlands median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Service Management
Job Vacancy Trend in Staffordshire

Job postings citing Service Management as a proportion of all IT jobs advertised in Staffordshire.

Job vacancy trend for Service Management in Staffordshire

Service Management
Salary Trend in Staffordshire

3-month moving average salary quoted in jobs citing Service Management in Staffordshire.

Salary trend for Service Management in Staffordshire

Service Management
Salary Histogram in Staffordshire

Salary distribution for jobs citing Service Management in Staffordshire over the 6 months to 28 April 2024.

Salary histogram for Service Management in Staffordshire

Service Management
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Staffordshire region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stoke-on-Trent 0 26 £28,501 -18.57% 8
Cannock -15 6 - -
Leek +3 3 - -
Stafford - 2 £25,000 - 1
Burton-upon-Trent -3 1 £24,000 -
Service Management
West Midlands

Service Management
Co-occurring Skills and Capabilities in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (33.33%) Microsoft Exchange
Business Applications
1 2 (4.76%) Remedy ITSM
Cloud Services
1 17 (40.48%) Azure
2 15 (35.71%) Microsoft 365
3 11 (26.19%) AWS
4 3 (7.14%) Azure Sentinel
4 3 (7.14%) SaaS
5 1 (2.38%) Dynamics 365
Communications & Networking
1 11 (26.19%) SD-WAN
2 8 (19.05%) Wi-Fi
2 8 (19.05%) Wireless
3 6 (14.29%) DNS
4 3 (7.14%) VLAN
4 3 (7.14%) WAN
5 2 (4.76%) Broadband
5 2 (4.76%) LAN
6 1 (2.38%) Firewall
6 1 (2.38%) Network Security
General
1 20 (47.62%) Social Skills
2 14 (33.33%) Law
3 13 (30.95%) Analytical Skills
4 11 (26.19%) Finance
5 8 (19.05%) Retail
6 3 (7.14%) Inclusion and Diversity
6 3 (7.14%) Police
7 2 (4.76%) Public Sector
Job Titles
1 11 (26.19%) Network Engineer
2 10 (23.81%) Support Engineer
3 8 (19.05%) Senior
3 8 (19.05%) Senior Network Engineer
3 8 (19.05%) Service Desk Engineer
4 7 (16.67%) Analyst
5 6 (14.29%) 3rd Line Support
5 6 (14.29%) 3rd Line Support Analyst
5 6 (14.29%) Support Analyst
6 5 (11.90%) 2nd Line Engineer
6 5 (11.90%) 2nd Line Support
6 5 (11.90%) 2nd Line Support Engineer
7 3 (7.14%) IT Engineer
7 3 (7.14%) Technical Engineer
7 3 (7.14%) Technical Support
7 3 (7.14%) Technical Support Engineer
8 2 (4.76%) 1st Line Support
8 2 (4.76%) IT Support
8 2 (4.76%) IT Support Engineer
8 2 (4.76%) Service Manager
Libraries, Frameworks & Software Standards
1 3 (7.14%) EDI
Miscellaneous
1 9 (21.43%) Driving Licence
2 1 (2.38%) CMDB
2 1 (2.38%) Management Information System
Operating Systems
1 10 (23.81%) Windows
2 9 (21.43%) Windows 10
3 7 (16.67%) CentOS
3 7 (16.67%) Linux
3 7 (16.67%) Mac OS
4 2 (4.76%) Windows 7
Processes & Methodologies
1 21 (50.00%) Customer Service
2 17 (40.48%) ITIL
3 8 (19.05%) Programme Management
3 8 (19.05%) Project Delivery
4 7 (16.67%) Change Management
5 6 (14.29%) ITSM
6 4 (9.52%) Cybersecurity
6 4 (9.52%) Problem Management
6 4 (9.52%) Problem-Solving
6 4 (9.52%) Service Delivery
7 3 (7.14%) Continuous Improvement
7 3 (7.14%) Data Security
7 3 (7.14%) Digital Strategy
7 3 (7.14%) Impact Analysis
7 3 (7.14%) Infrastructure Engineering
7 3 (7.14%) Virtual Infrastructure
8 2 (4.76%) Asset Management
8 2 (4.76%) Case Management
8 2 (4.76%) Configuration Management
8 2 (4.76%) Mathematics
Programming Languages
1 6 (14.29%) PowerShell
2 1 (2.38%) SQL
Qualifications
1 11 (26.19%) Security Cleared
2 10 (23.81%) SC Cleared
3 8 (19.05%) AWS Certification
3 8 (19.05%) CCNA
3 8 (19.05%) CCNP
3 8 (19.05%) CCSA
3 8 (19.05%) Cisco Certification
4 3 (7.14%) Degree
5 2 (4.76%) A+ Certification
6 1 (2.38%) DV Cleared
Quality Assurance & Compliance
1 11 (26.19%) ISO/IEC 20000
1 11 (26.19%) SLA
2 8 (19.05%) Sarbanes-Oxley
3 3 (7.14%) QA
4 1 (2.38%) Data Quality
System Software
1 22 (52.38%) Active Directory
2 7 (16.67%) VMware Workstation
Systems Management
1 7 (16.67%) Microsoft Intune
2 1 (2.38%) SCCM
Vendors
1 18 (42.86%) Cisco
2 11 (26.19%) Microsoft
3 9 (21.43%) Remedy
4 8 (19.05%) CheckPoint
5 7 (16.67%) Citrix
5 7 (16.67%) VMware
6 6 (14.29%) Meraki
7 3 (7.14%) Avaya
7 3 (7.14%) SolarWinds
7 3 (7.14%) Zscaler
8 1 (2.38%) BMC
8 1 (2.38%) LogRhythm
8 1 (2.38%) ServiceNow