The following table provides summary statistics for contract job vacancies advertised in Suffolk with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 27 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
East of England / Suffolk
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 25 37 30
Rank change year-on-year +12 -7  
Contract jobs citing Service Management 1 1 3
As % of all contract IT jobs advertised in Suffolk 0.81% 0.38% 1.42%
As % of the Processes & Methodologies category 1.00% 0.47% 1.72%
Number of daily rates quoted 0 1 3
Median daily rate - £133 £400
Median daily rate % change year-on-year - -66.87%  
UK excluding London median daily rate £400 £400 £375
% change year-on-year - +6.66%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £17.50 £14.75 £13.35
% change year-on-year +18.64% +10.48%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Suffolk with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Suffolk
Contract job vacancies with a requirement for process and methodology skills 100 213 174
As % of all contract IT job vacancies advertised in Suffolk 80.65% 81.92% 82.08%
Number of daily rates quoted 66 131 123
Median daily rate £413 £475 £400
Median daily rate % change year-on-year -13.15% +18.75%  
90% offered a daily rate of more than £225 £300 £275
10% offered a daily rate of more than £500 £575 £525
UK excluding London median daily rate £415 £400 £385
% change year-on-year +3.75% +3.89%  
Number of hourly rates quoted 4 0 8
Median hourly rate £43.25 - £16.25
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

Service Management
Job Vacancy Trend in Suffolk

The job posting trend of jobs advertised in Suffolk citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Suffolk

Service Management
Contractor Daily Rate Trend in Suffolk

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Suffolk.

Contractor daily rate trend for Service Management in Suffolk

Service Management
Contractor Hourly Rate Trend in Suffolk

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Suffolk.

Contractor hourly rate trend for Service Management in Suffolk

Service Management
Contract Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Suffolk region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +10 1 - -
Service Management
East of England

For the 6 months to 27 June 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Suffolk region with a requirement for Service Management.

1 4 (50.00%) ITIL
2 3 (37.50%) Finance
2 3 (37.50%) User Acceptance Testing
2 3 (37.50%) QA
3 2 (25.00%) Continuous Improvement
3 2 (25.00%) Data Governance
3 2 (25.00%) Test Strategy
3 2 (25.00%) Data Quality
3 2 (25.00%) Non-Functional Testing
3 2 (25.00%) PMBOK
3 2 (25.00%) Target Operating Model
3 2 (25.00%) Waterfall
3 2 (25.00%) Break/Fix
3 2 (25.00%) Performance Testing
3 2 (25.00%) Test Management
3 2 (25.00%) Data Migration
3 2 (25.00%) Reference Data
3 2 (25.00%) Test Automation
3 2 (25.00%) Regression Testing
3 2 (25.00%) Agile Software Development
3 2 (25.00%) Migration
3 2 (25.00%) PRINCE2
3 2 (25.00%) Data Warehouse
3 2 (25.00%) Business Intelligence
3 2 (25.00%) ITIL Certification
3 2 (25.00%) Informatica
3 2 (25.00%) Project Management
4 1 (12.50%) SLA
4 1 (12.50%) Change Management
4 1 (12.50%) Business Continuity

Service Management
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Database & Business Intelligence
1 2 (25.00%) Data Warehouse
General
1 3 (37.50%) Finance
Job Titles
1 2 (25.00%) Analyst
1 2 (25.00%) Business Analyst
1 2 (25.00%) IT Manager
1 2 (25.00%) IT Services Manager
1 2 (25.00%) ITIL Manager
1 2 (25.00%) Senior Manager
1 2 (25.00%) Senior Service Manager
1 2 (25.00%) Service Management Manager
1 2 (25.00%) Service Manager
1 2 (25.00%) Test Manager
2 1 (12.50%) Business Intelligence Manager
2 1 (12.50%) Data Warehouse Manager
2 1 (12.50%) Integration Manager
2 1 (12.50%) ITIL Project Manager
2 1 (12.50%) Project Manager
2 1 (12.50%) Senior IT Manager
2 1 (12.50%) Senior Project Manager
2 1 (12.50%) Service Management Project Manager
2 1 (12.50%) Service Transition Manager
2 1 (12.50%) Transition Manager
Miscellaneous
1 2 (25.00%) Reference Data
Processes & Methodologies
1 4 (50.00%) ITIL
2 3 (37.50%) User Acceptance Testing
3 2 (25.00%) Agile Software Development
3 2 (25.00%) Break/Fix
3 2 (25.00%) Business Intelligence
3 2 (25.00%) Continuous Improvement
3 2 (25.00%) Data Governance
3 2 (25.00%) Data Migration
3 2 (25.00%) Migration
3 2 (25.00%) Non-Functional Testing
3 2 (25.00%) Performance Testing
3 2 (25.00%) PRINCE2
3 2 (25.00%) Project Management
3 2 (25.00%) Regression Testing
3 2 (25.00%) Target Operating Model
3 2 (25.00%) Test Automation
3 2 (25.00%) Test Management
3 2 (25.00%) Test Strategy
3 2 (25.00%) Waterfall
4 1 (12.50%) Remediation Plan
Qualifications
1 2 (25.00%) ITIL Certification
Quality Assurance & Compliance
1 3 (37.50%) QA
2 2 (25.00%) Data Quality
2 2 (25.00%) PMBOK
3 1 (12.50%) SLA
Vendors
1 2 (25.00%) Informatica