Period
to 21 November 2017

The following table provides summary statistics for contract job vacancies advertised in Suffolk with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
East of England > Suffolk
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 26 45 47
Rank change year-on-year +19 +2 +6
Contract jobs citing Service Management 9 3 3
As % of all contract IT jobs advertised in Suffolk 2.82% 0.64% 0.66%
As % of the Processes & Methodologies category 3.49% 0.77% 0.83%
Number of daily rates quoted 5 1 3
Suffolk median daily rate £425 £425 £500
Median daily rate % change year-on-year - -15.00% +42.86%
East of England median daily rate £375 £400 £400
% change year-on-year -6.25% - +1.27%
Number of hourly rates quoted 0 0 0
Suffolk median hourly rate - - -
East of England median hourly rate £12.43 £16.50 £25.00
% change year-on-year -24.70% -34.00% +56.25%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Suffolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Suffolk
Contract vacancies with a requirement for process or methodology skills 258 391 363
As % of all contract IT jobs advertised in Suffolk 80.88% 83.19% 79.61%
Number of daily rates quoted 146 239 250
Suffolk median daily rate £400 £425 £413
Median daily rate % change year-on-year -5.88% +3.03% +1.23%
10th Percentile £238 £250 £263
90th Percentile £573 £550 £538
East of England median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 4 10 8
Suffolk median hourly rate £19.75 £18.39 £13.00
Median hourly rate % change year-on-year +7.42% +41.42% -
10th Percentile £11.27 £13.65 £11.10
90th Percentile £36.63 £45.60 £16.13
East of England median hourly rate £31.03 £31.50 £25.50
% change year-on-year -1.49% +23.53% +3.83%

Service Management
Job Vacancy Trend in Suffolk

Job postings citing Service Management as a percentage of all IT jobs advertised in Suffolk.

Job vacancy trend for Service Management in Suffolk

Service Management
Contractor Daily Rate Trend in Suffolk

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Suffolk.

Contractor daily rate trend for Service Management in Suffolk

Service Management
Contractor Hourly Rate Trend in Suffolk

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Suffolk.

Contractor hourly rate trend for Service Management in Suffolk

Service Management
Contract Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Suffolk region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +8 9 £425 -
Service Management
East of England

For the 6 months to 21 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Suffolk region with a requirement for Service Management.

1 5 (55.56%) ITIL
1 5 (55.56%) Change Management
1 5 (55.56%) Stakeholder Management
1 5 (55.56%) Asset Management
1 5 (55.56%) Change Control
1 5 (55.56%) ServiceNow
2 4 (44.44%) Supplier Management
2 4 (44.44%) Microsoft
3 3 (33.33%) Project Management
3 3 (33.33%) Finance
3 3 (33.33%) Dynamics AX
3 3 (33.33%) Incident Management
3 3 (33.33%) Logistics
4 2 (22.22%) Business Analysis
5 1 (11.11%) SQL Server Analysis Services
5 1 (11.11%) Waterfall
5 1 (11.11%) PowerPivot
5 1 (11.11%) Analytics
5 1 (11.11%) Power BI
5 1 (11.11%) Analytical Skills
5 1 (11.11%) Microsoft Power View
5 1 (11.11%) Reinsurance
5 1 (11.11%) SQL Server
5 1 (11.11%) Business Intelligence
5 1 (11.11%) Service Delivery
5 1 (11.11%) QA
5 1 (11.11%) SQL Server Reporting Services
5 1 (11.11%) Agile Software Development

Service Management
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 3 (33.33%) Dynamics AX
Database & Business Intelligence
1 1 (11.11%) Microsoft Power View
1 1 (11.11%) Power BI
1 1 (11.11%) PowerPivot
1 1 (11.11%) SQL Server
1 1 (11.11%) SQL Server Analysis Services
1 1 (11.11%) SQL Server Reporting Services
General
1 3 (33.33%) Finance
Job Titles
1 4 (44.44%) Consultant
2 3 (33.33%) Implementation Manager
3 2 (22.22%) Analyst
3 2 (22.22%) Axapta Consultant
3 2 (22.22%) Business Analyst
3 2 (22.22%) Business Consultant
3 2 (22.22%) Dynamics AX Consultant
3 2 (22.22%) Functional Consultant
3 2 (22.22%) Implementation Project Manager
3 2 (22.22%) ITIL Business Analyst
3 2 (22.22%) ITIL Consultant
3 2 (22.22%) ITIL Service Analyst
3 2 (22.22%) ITIL Service Consultant
3 2 (22.22%) Logistics Consultant
3 2 (22.22%) Microsoft Consultant
3 2 (22.22%) Project Implementation Manager
3 2 (22.22%) Project Manager
3 2 (22.22%) Service Management Manager
3 2 (22.22%) Service Management Project Manager
4 1 (11.11%) ITIL Service Manager
Miscellaneous
1 1 (11.11%) Analytical Skills
1 1 (11.11%) Reinsurance
Processes & Methodologies
1 5 (55.56%) Asset Management
1 5 (55.56%) Change Control
1 5 (55.56%) Change Management
1 5 (55.56%) ITIL
1 5 (55.56%) Stakeholder Management
2 4 (44.44%) Supplier Management
3 3 (33.33%) Incident Management
3 3 (33.33%) Logistics
3 3 (33.33%) Project Management
4 2 (22.22%) Business Analysis
5 1 (11.11%) Agile Software Development
5 1 (11.11%) Analytics
5 1 (11.11%) Business Intelligence
5 1 (11.11%) Service Delivery
5 1 (11.11%) Waterfall
Quality Assurance & Compliance
1 1 (11.11%) QA
Vendors
1 5 (55.56%) ServiceNow
2 4 (44.44%) Microsoft