Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Suffolk with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
East of England > Suffolk
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 56 71 65
Rank change year-on-year +15 -6 +12
Permanent jobs citing Service Management 18 16 18
As % of all permanent IT jobs advertised in Suffolk 3.16% 1.63% 2.02%
As % of the Processes & Methodologies category 3.59% 1.84% 2.32%
Number of salaries quoted 18 30 14
Suffolk median annual salary £46,250 £60,000 £62,500
Median salary % change year-on-year -22.92% -4.00% +19.05%
10th Percentile £17,250 £26,000 £38,375
90th Percentile £56,250 £77,500 £65,500
East of England median annual salary £42,500 £47,500 £50,000
% change year-on-year -10.53% -5.00% +33.33%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Suffolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Suffolk
Permanent vacancies with a requirement for process or methodology skills 501 868 776
As % of all permanent IT jobs advertised in Suffolk 88.05% 88.30% 87.09%
Number of salaries quoted 470 754 653
Suffolk median annual salary £40,000 £37,500 £40,000
Median salary % change year-on-year +6.67% -6.25% -
10th Percentile £25,000 £23,325 £23,500
90th Percentile £60,000 £60,000 £60,000
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +4.65%

Service Management
Job Vacancy Trend in Suffolk

Job postings citing Service Management as a percentage of all IT jobs advertised in Suffolk.

Job vacancy trend for Service Management in Suffolk

Service Management
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Suffolk.

Salary trend for Service Management in Suffolk

Service Management
Salary Histogram in Suffolk

The salary distribution of IT jobs citing Service Management in Suffolk over the 6 months to 22 November 2017.

Salary histogram for Service Management in Suffolk

Service Management
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Suffolk region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +15 16 £47,750 -20.42%
Bury St Edmunds +23 1 £22,500 -19.64%
Service Management
East of England

For the 6 months to 22 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Suffolk region with a requirement for Service Management.

1 12 (66.67%) ITIL
2 9 (50.00%) Microsoft
2 9 (50.00%) Finance
3 8 (44.44%) Agile Software Development
4 7 (38.89%) ITSM
4 7 (38.89%) Analytical Skills
5 6 (33.33%) Service Delivery
5 6 (33.33%) JavaScript
6 5 (27.78%) SQL Server
6 5 (27.78%) Python
6 5 (27.78%) Data Modelling
6 5 (27.78%) SLA
6 5 (27.78%) Change Management
6 5 (27.78%) QA
6 5 (27.78%) Mentoring
6 5 (27.78%) Degree
6 5 (27.78%) Waterfall
6 5 (27.78%) Analytics
7 4 (22.22%) Data Analytics
7 4 (22.22%) Change Control
7 4 (22.22%) PowerPivot
7 4 (22.22%) Enterprise Software
7 4 (22.22%) Tableau
7 4 (22.22%) Spreadsheet
7 4 (22.22%) Product Management
7 4 (22.22%) Data Strategy
7 4 (22.22%) Semantic Layer
7 4 (22.22%) People Management
7 4 (22.22%) Algorithms
7 4 (22.22%) Microsoft Power View

Service Management
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) Confluence
Applications
1 4 (22.22%) Spreadsheet
Cloud Services
1 1 (5.56%) Amazon AWS
1 1 (5.56%) Microsoft Azure
1 1 (5.56%) Office 365
Communications & Networking
1 3 (16.67%) DHCP
1 3 (16.67%) DNS
1 3 (16.67%) TCP/IP
1 3 (16.67%) VLAN
2 1 (5.56%) SAN
Database & Business Intelligence
1 5 (27.78%) SQL Server
2 4 (22.22%) GIS
2 4 (22.22%) Microsoft Power View
2 4 (22.22%) Power BI
2 4 (22.22%) PowerPivot
2 4 (22.22%) Semantic Layer
2 4 (22.22%) Spotfire
2 4 (22.22%) SQL Server Reporting Services
3 1 (5.56%) Oracle Database
Development Applications
1 1 (5.56%) JIRA
1 1 (5.56%) Team Foundation Server
General
1 9 (50.00%) Finance
2 4 (22.22%) Retail
3 1 (5.56%) Games
Job Titles
1 5 (27.78%) Analyst
2 4 (22.22%) Business Intelligence Analyst
2 4 (22.22%) Client Services Manager
2 4 (22.22%) Delivery Manager
2 4 (22.22%) Global Services Delivery Manager
2 4 (22.22%) IT Manager
2 4 (22.22%) IT Services Delivery Manager
2 4 (22.22%) IT Services Manager
2 4 (22.22%) Service Manager
2 4 (22.22%) Services Delivery Manager
3 3 (16.67%) 1st Line Support
3 3 (16.67%) 1st Line Support Technician
3 3 (16.67%) IT Support
3 3 (16.67%) IT Support Technician
3 3 (16.67%) IT Technician
3 3 (16.67%) Support Technician
4 2 (11.11%) ITSM Specialist
4 2 (11.11%) Service Management Specialist
4 2 (11.11%) Team Leader
5 1 (5.56%) Test Engineer
Miscellaneous
1 7 (38.89%) Analytical Skills
2 4 (22.22%) Algorithms
2 4 (22.22%) Enterprise Software
3 1 (5.56%) User Experience
Operating Systems
1 4 (22.22%) Windows
2 1 (5.56%) Linux
Processes & Methodologies
1 12 (66.67%) ITIL
2 8 (44.44%) Agile Software Development
3 7 (38.89%) ITSM
4 6 (33.33%) Service Delivery
5 5 (27.78%) Analytics
5 5 (27.78%) Change Management
5 5 (27.78%) Data Modelling
5 5 (27.78%) Mentoring
5 5 (27.78%) Waterfall
6 4 (22.22%) Asset Management
6 4 (22.22%) Business Intelligence
6 4 (22.22%) Change Control
6 4 (22.22%) Data Analysis
6 4 (22.22%) Data Analytics
6 4 (22.22%) Data Strategy
6 4 (22.22%) Economics
6 4 (22.22%) People Management
6 4 (22.22%) Product Management
6 4 (22.22%) Statistics
7 3 (16.67%) Network Monitoring
Programming Languages
1 6 (33.33%) JavaScript
2 5 (27.78%) Python
3 1 (5.56%) Bash Shell
3 1 (5.56%) C
3 1 (5.56%) PHP
3 1 (5.56%) PowerShell
3 1 (5.56%) SQL
Qualifications
1 5 (27.78%) Degree
2 4 (22.22%) ITIL Certification
3 2 (11.11%) ITIL Foundation Certificate
4 1 (5.56%) A+ Certification
4 1 (5.56%) Computer Science Degree
4 1 (5.56%) DV Cleared
4 1 (5.56%) PRINCE2 Practitioner
4 1 (5.56%) Security Cleared
Quality Assurance & Compliance
1 5 (27.78%) QA
1 5 (27.78%) SLA
System Software
1 4 (22.22%) Active Directory
2 1 (5.56%) VMware Infrastructure
Systems Management
1 1 (5.56%) SCCM
Vendors
1 9 (50.00%) Microsoft
2 4 (22.22%) Tableau
3 2 (11.11%) ServiceNow
3 2 (11.11%) TOWER Software
4 1 (5.56%) Atlassian
4 1 (5.56%) HP
4 1 (5.56%) Oracle
4 1 (5.56%) VMware