The following table provides summary statistics for permanent job vacancies advertised in Suffolk with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
East of England / Suffolk
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 39 58 55
Rank change year-on-year +19 -3  
Permanent jobs citing Service Management 21 8 20
As % of all permanent IT jobs advertised in Suffolk 5.24% 1.43% 3.00%
As % of the Processes & Methodologies category 5.85% 1.63% 3.54%
Number of salaries quoted 21 8 19
Median salary £42,000 £60,000 £62,500
Median salary % change year-on-year -30.00% -4.00%  
90% offered a salary of more than £32,000 £29,250 £42,000
10% offered a salary of more than £52,500 £60,000 £70,000
UK excluding London median salary £44,750 £42,500 £45,000
% change year-on-year +5.29% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Suffolk with a requirement for process and methodology skills.

Process & Methodology Skills
Suffolk
Permanent job vacancies with a requirement for process and methodology skills 359 491 565
As % of all permanent IT job vacancies advertised in Suffolk 89.53% 87.84% 84.83%
Number of salaries quoted 332 458 519
Median salary £42,000 £42,500 £40,000
Median salary % change year-on-year -1.17% +6.25%  
90% offered a salary of more than £30,000 £27,500 £25,000
10% offered a salary of more than £55,000 £54,000 £60,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in Suffolk

The job posting trend of jobs advertised in Suffolk citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Suffolk

Service Management
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Suffolk.

Salary trend for Service Management in Suffolk

Service Management
Salary Histogram in Suffolk

The salary distribution of IT jobs citing Service Management in Suffolk over the 3 months to 23 June 2017.

Salary histogram for Service Management in Suffolk

Service Management
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Suffolk region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +18 21 £42,000 -30.00%
Service Management
East of England

For the 6 months to 23 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Suffolk region with a requirement for Service Management.

1 14 (56.00%) ITIL
2 13 (52.00%) Degree
3 9 (36.00%) SLA
3 9 (36.00%) Microsoft
4 8 (32.00%) Active Directory
4 8 (32.00%) Finance
4 8 (32.00%) Change Management
5 7 (28.00%) Service Delivery
5 7 (28.00%) Problem Management
5 7 (28.00%) Enterprise Architecture
6 6 (24.00%) QA
6 6 (24.00%) Enterprise Software
7 5 (20.00%) Mentoring
7 5 (20.00%) SAN
7 5 (20.00%) SQL
8 4 (16.00%) Oracle
8 4 (16.00%) SQL Server
8 4 (16.00%) JavaScript
8 4 (16.00%) SharePoint
8 4 (16.00%) Data Modelling
8 4 (16.00%) ITIL Certification
8 4 (16.00%) ITSM
8 4 (16.00%) Business Continuity
8 4 (16.00%) Agile Software Development
8 4 (16.00%) Asset Management
8 4 (16.00%) Analytics
8 4 (16.00%) Continuous Improvement
8 4 (16.00%) Analytical Skills
8 4 (16.00%) People Management
8 4 (16.00%) PMO

Service Management
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (16.00%) SharePoint
2 3 (12.00%) MS Exchange
3 1 (4.00%) BizTalk Server
Applications
1 3 (12.00%) Spreadsheet
Business Applications
1 1 (4.00%) Dynamics CRM
Cloud Services
1 4 (16.00%) Amazon AWS
2 1 (4.00%) Microsoft Azure
2 1 (4.00%) Office 365
Communications & Networking
1 5 (20.00%) SAN
2 2 (8.00%) Firewall
3 1 (4.00%) DHCP
3 1 (4.00%) DNS
3 1 (4.00%) TCP/IP
3 1 (4.00%) VLAN
Database & Business Intelligence
1 4 (16.00%) SQL Server
2 3 (12.00%) GIS
2 3 (12.00%) Microsoft Power View
2 3 (12.00%) Power BI
2 3 (12.00%) PowerPivot
2 3 (12.00%) Spotfire
2 3 (12.00%) SQL Server Reporting Services
3 2 (8.00%) Oracle Reports
4 1 (4.00%) Oracle Database
Development Applications
1 1 (4.00%) Team Foundation Server
General
1 8 (32.00%) Finance
2 3 (12.00%) Billing
3 2 (8.00%) Retail
4 1 (4.00%) Games
Job Titles
1 13 (52.00%) Analyst
2 4 (16.00%) Client Services Manager
2 4 (16.00%) Delivery Manager
2 4 (16.00%) Global Services Delivery Manager
2 4 (16.00%) IT Manager
2 4 (16.00%) IT Services Delivery Manager
2 4 (16.00%) IT Services Manager
2 4 (16.00%) PMO Analyst
2 4 (16.00%) Service Manager
2 4 (16.00%) Services Delivery Manager
2 4 (16.00%) Team Leader
3 3 (12.00%) Business Intelligence Analyst
3 3 (12.00%) Head of Architecture
3 3 (12.00%) Head of Enterprise Architecture
3 3 (12.00%) Operations Analyst
3 3 (12.00%) Service Desk Team Leader
4 1 (4.00%) 1st Line Support Technician
4 1 (4.00%) IT Support
4 1 (4.00%) IT Technician
4 1 (4.00%) Operations Team Leader
Libraries, Frameworks & Software Standards
1 1 (4.00%) .NET
Miscellaneous
1 6 (24.00%) Enterprise Software
2 4 (16.00%) Analytical Skills
3 3 (12.00%) Algorithms
4 1 (4.00%) User Experience
Operating Systems
1 2 (8.00%) Windows
2 1 (4.00%) Linux
Processes & Methodologies
1 14 (56.00%) ITIL
2 8 (32.00%) Change Management
3 7 (28.00%) Enterprise Architecture
3 7 (28.00%) Problem Management
3 7 (28.00%) Service Delivery
4 5 (20.00%) Mentoring
5 4 (16.00%) Agile Software Development
5 4 (16.00%) Analytics
5 4 (16.00%) Asset Management
5 4 (16.00%) Business Continuity
5 4 (16.00%) Continuous Improvement
5 4 (16.00%) Data Modelling
5 4 (16.00%) ITSM
5 4 (16.00%) People Management
5 4 (16.00%) Proactive Monitoring
6 3 (12.00%) Business Intelligence
6 3 (12.00%) Data Analysis
6 3 (12.00%) Disaster Recovery
6 3 (12.00%) Economics
6 3 (12.00%) Validation
Programming Languages
1 5 (20.00%) SQL
2 4 (16.00%) JavaScript
3 3 (12.00%) C
3 3 (12.00%) Python
4 1 (4.00%) C#
Qualifications
1 13 (52.00%) Degree
2 4 (16.00%) ITIL Certification
3 3 (12.00%) Computer Science Degree
4 2 (8.00%) CCNA
4 2 (8.00%) Cisco Certification
4 2 (8.00%) Microsoft Certification
5 1 (4.00%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 9 (36.00%) SLA
2 6 (24.00%) QA
3 4 (16.00%) PMO
System Software
1 8 (32.00%) Active Directory
2 3 (12.00%) Virtual Machines
3 2 (8.00%) VMware Infrastructure
Systems Management
1 3 (12.00%) SCCM
2 2 (8.00%) Microsoft Data Protection Manager
2 2 (8.00%) Tivoli Storage Manager
Vendors
1 9 (36.00%) Microsoft
2 4 (16.00%) Oracle
3 3 (12.00%) Tableau
4 2 (8.00%) arcserve
4 2 (8.00%) TOWER Software
4 2 (8.00%) Veeam
4 2 (8.00%) VMware
5 1 (4.00%) HP
Bury St. Edmunds, Suffolk
Green Duck Ltd
Posted: 22 days ago