Period
to 17 February 2019

The median contractor rate for a 1st Line Support was £135 per day in advertised job vacancies in Surrey during the 6 months to 17 February 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

First Line Support
South East > Surrey
6 months to
17 Feb 2019
Same period 2018 Same period 2017
Rank 135 99 94
Rank change year-on-year -36 -5 +22
Contract jobs requiring a 1st Line Support 22 46 33
As % of all contract IT jobs advertised in Surrey 0.75% 1.57% 1.62%
As % of the Job Titles category 0.79% 1.66% 1.70%
Number of daily rates quoted 13 31 10
Surrey median daily rate £135 £120 £113
Median daily rate % change year-on-year +12.50% +6.67% +2.27%
10th Percentile £110 £105 £103
90th Percentile £207 £143 £260
South East median daily rate £125 £120 £120
% change year-on-year +4.17% - +1.05%
Number of hourly rates quoted 5 10 15
Surrey median hourly rate £16.50 £14.00 £14.50
Median hourly rate % change year-on-year +17.86% -3.45% +20.83%
10th Percentile £12.75 £10.69 £10.29
90th Percentile £17.25 £16.58 £15.50
South East median hourly rate £13.00 £11.75 £13.00
% change year-on-year +10.64% -9.62% -3.70%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Surrey
Contract vacancies in Surrey with a recognized job title 2,784 2,770 1,941
% of contract IT jobs with a recognized job title 94.63% 94.67% 95.05%
Number of daily rates quoted 1,989 1,955 1,206
Surrey median daily rate £475 £463 £413
Median daily rate % change year-on-year +2.70% +12.12% -1.79%
10th Percentile £300 £267 £190
90th Percentile £613 £588 £550
South East median daily rate £438 £425 £400
% change year-on-year +2.94% +6.25% +2.56%
Number of hourly rates quoted 65 83 119
Surrey median hourly rate £25.00 £19.00 £20.00
Median hourly rate % change year-on-year +31.58% -5.00% -16.67%
10th Percentile £13.00 £11.91 £11.51
90th Percentile £52.50 £48.75 £41.60
South East median hourly rate £20.50 £18.00 £17.50
% change year-on-year +13.89% +2.86% -8.04%

1st Line Support
Job Vacancy Trend in Surrey

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for 1st Line Support in Surrey

1st Line Support
Contractor Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 1st Line Support in Surrey.

Contractor daily rate trend for 1st Line Support in Surrey

1st Line Support
Contractor Daily Rate Histogram in Surrey

The daily rate distribution of IT jobs citing 1st Line Support in Surrey over the 6 months to 17 February 2019.

Contractor daily rate histogram for 1st Line Support in Surrey

1st Line Support
Contractor Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 1st Line Support in Surrey.

Contractor hourly rate trend for 1st Line Support in Surrey

1st Line Support
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the Surrey region over the 6 months to 17 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines +14 6 £233 -
Guildford -19 6 £135 +10.20%
Redhill - 2 £139 -
Epsom - 2 £130 -
Weybridge +9 1 £120 +6.67%
Godalming -5 1 £145 +31.82%
Chertsey - 1 £120 -
1st Line Support
South East

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 17 February 2019, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Surrey region featuring 1st Line Support in the job title.

1 13 (59.09%) Windows
1 13 (59.09%) Microsoft
2 10 (45.45%) Active Directory
3 7 (31.82%) ITIL
3 7 (31.82%) Windows 7
4 6 (27.27%) Windows 10
4 6 (27.27%) Microsoft Office
4 6 (27.27%) Problem-Solving
5 5 (22.73%) SLA
5 5 (22.73%) Incident Management
6 4 (18.18%) Finance
6 4 (18.18%) Citrix
7 3 (13.64%) TCP/IP
7 3 (13.64%) VMware
7 3 (13.64%) Service Management
7 3 (13.64%) ITSM
7 3 (13.64%) SCCM
7 3 (13.64%) Windows Server
8 2 (9.09%) Kalman Filter
8 2 (9.09%) Email Filtering
8 2 (9.09%) Web Filtering
8 2 (9.09%) Remote Desktop
8 2 (9.09%) Windows Server 2012
8 2 (9.09%) vSphere
8 2 (9.09%) iPad
8 2 (9.09%) Apple iOS
8 2 (9.09%) XenApp
8 2 (9.09%) VMware Infrastructure
8 2 (9.09%) Android
8 2 (9.09%) iPhone

1st Line Support Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.09%) MS Exchange
2 1 (4.55%) Exchange Server 2010
2 1 (4.55%) Exchange Server 2013
Applications
1 6 (27.27%) Microsoft Office
2 1 (4.55%) Microsoft Excel
Cloud Services
1 1 (4.55%) Office 365
Communications & Networking
1 3 (13.64%) TCP/IP
2 2 (9.09%) DHCP
2 2 (9.09%) DNS
2 2 (9.09%) Remote Desktop
3 1 (4.55%) Intranet
3 1 (4.55%) LAN
3 1 (4.55%) VPN
3 1 (4.55%) WAN
3 1 (4.55%) WebEx
General
1 4 (18.18%) Finance
2 1 (4.55%) Advertising
Miscellaneous
1 2 (9.09%) Blackberry
1 2 (9.09%) iPad
1 2 (9.09%) iPhone
2 1 (4.55%) Analytical Skills
2 1 (4.55%) NHS
2 1 (4.55%) Self-Motivation
Operating Systems
1 13 (59.09%) Windows
2 7 (31.82%) Windows 7
3 6 (27.27%) Windows 10
4 3 (13.64%) Windows Server
5 2 (9.09%) Android
5 2 (9.09%) Apple iOS
5 2 (9.09%) Windows Server 2008
5 2 (9.09%) Windows Server 2012
Processes & Methodologies
1 7 (31.82%) ITIL
2 6 (27.27%) Problem-Solving
3 5 (22.73%) Incident Management
4 3 (13.64%) ITSM
4 3 (13.64%) Service Management
5 2 (9.09%) Email Filtering
5 2 (9.09%) Kalman Filter
5 2 (9.09%) Web Filtering
6 1 (4.55%) B2B
6 1 (4.55%) B2C
6 1 (4.55%) CRM
6 1 (4.55%) Information Security
6 1 (4.55%) Mobile Device Management
6 1 (4.55%) Security Monitoring
6 1 (4.55%) Security Operations
6 1 (4.55%) Workload Management
Qualifications
1 1 (4.55%) Degree
1 1 (4.55%) MCP
Quality Assurance & Compliance
1 5 (22.73%) SLA
System Software
1 10 (45.45%) Active Directory
2 2 (9.09%) VMware Infrastructure
2 2 (9.09%) vSphere
2 2 (9.09%) XenApp
3 1 (4.55%) Hyper-V
Systems Management
1 3 (13.64%) SCCM
2 1 (4.55%) ZENworks
Vendors
1 13 (59.09%) Microsoft
2 4 (18.18%) Citrix
3 3 (13.64%) VMware
4 2 (9.09%) Avaya
5 1 (4.55%) Mitel
5 1 (4.55%) ServiceNow