The table below provides summary statistics and contractor rates for jobs advertised in Swansea requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 5 December 2025, with comparisons to the same periods in the previous two years.
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Swansea.
Contract vacancies with a requirement for process or methodology skills
17
20
18
As % of all contract IT jobs advertised in Swansea
45.95%
71.43%
75.00%
Number of daily rates quoted
7
18
13
10th Percentile
£159
£141
-
25th Percentile
£175
£438
£180
Median daily rate (50th Percentile)
£425
£500
£225
Median % change year-on-year
-15.00%
+122.22%
-53.85%
75th Percentile
£459
£535
£344
90th Percentile
£564
£558
£470
West Wales median daily rate
£425
£500
£225
% change year-on-year
-15.00%
+122.22%
-53.85%
Number of hourly rates quoted
2
1
1
10th Percentile
£16.59
-
-
25th Percentile
£16.91
£21.25
£14.86
Median hourly rate
£17.88
£22.50
£15.42
Median % change year-on-year
-20.56%
+45.96%
+2.77%
75th Percentile
£18.91
£23.75
£15.97
90th Percentile
£19.26
-
-
West Wales median hourly rate
£13.85
£22.50
£15.42
% change year-on-year
-38.47%
+45.96%
+2.77%
Customer Service Job Vacancy Trend in Swansea
Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Swansea.
Customer Service Daily Rate Trend in Swansea
Contractor daily rate distribution trend for jobs in Swansea citing Customer Service.
Customer Service Daily Rate Histogram in Swansea
Daily rate distribution for jobs citing Customer Service in Swansea over the 6 months to 5 December 2025.
Customer Service Hourly Rate Trend in Swansea
Contractor hourly rate distribution trend for jobs in Swansea citing Customer Service.
Customer Service Top 16 Co-Occurring Skills & Capabilities in Swansea
For the 6 months to 5 December 2025, contractor job vacancies citing Customer Service also mentioned the following skills and capabilities in order of popularity.
The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the Swansea region with a requirement for Customer Service.
Customer Service Co-Occurring Skills & Capabilities in Swansea by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
