1st/2nd Line Support Analyst
UK
The median 1st/2nd Line Support Analyst daily rate in the UK is £200 according to job vacancies posted during the 6 months to 26 April 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 26 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 561 | 682 | 819 |
| Rank change year-on-year | +121 | +137 | -159 |
| Contract jobs requiring a 1st/2nd Line Support Analyst | 18 | 18 | 41 |
| As % of all contract jobs advertised in the UK | 0.041% | 0.030% | 0.046% |
| As % of the Job Titles category | 0.045% | 0.032% | 0.048% |
| Number of daily rates quoted | 17 | 13 | 31 |
| 10th Percentile | £164 | £168 | £110 |
| 25th Percentile | £185 | £188 | £150 |
| Median daily rate (50th Percentile) | £200 | £260 | £175 |
| Median % change year-on-year | -23.08% | +48.57% | +9.38% |
| 75th Percentile | £246 | £300 | £224 |
| 90th Percentile | £261 | - | £250 |
| UK excluding London median daily rate | £195 | £300 | £160 |
| % change year-on-year | -35.00% | +87.50% | - |
| Number of hourly rates quoted | 1 | 1 | 0 |
| Median hourly rate | £18.27 | £16.00 | - |
| Median % change year-on-year | +14.19% | - | - |
| UK excluding London median hourly rate | £18.27 | - | - |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 40,413 | 56,730 | 84,732 |
| % of contract IT jobs with a recognized job title | 92.78% | 94.61% | 95.50% |
| Number of daily rates quoted | 26,320 | 39,605 | 59,435 |
| 10th Percentile | £275 | £313 | £313 |
| 25th Percentile | £408 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £726 |
| UK excluding London median daily rate | £490 | £500 | £475 |
| % change year-on-year | -2.00% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,653 | 1,602 | 2,109 |
| 10th Percentile | £12.86 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.28 | £15.50 |
| Median hourly rate | £35.96 | £45.00 | £23.00 |
| Median % change year-on-year | -20.09% | +95.65% | +0.24% |
| 75th Percentile | £60.25 | £65.75 | £48.75 |
| 90th Percentile | £72.50 | £75.50 | £63.00 |
| UK excluding London median hourly rate | £38.00 | £42.37 | £19.50 |
| % change year-on-year | -10.30% | +117.26% | +2.47% |
1st/2nd Line Support Analyst
Job Vacancy Trend
Job postings that featured 1st/2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised.
1st/2nd Line Support Analyst
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing 1st/2nd Line Support Analyst.
1st/2nd Line Support Analyst
Daily Rate Histogram
Daily rate distribution for jobs citing 1st/2nd Line Support Analyst over the 6 months to 26 April 2024.
1st/2nd Line Support Analyst
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing 1st/2nd Line Support Analyst.
1st/2nd Line Support Analyst
Top 11 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st/2nd Line Support Analyst within the UK over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +113 | 17 | £200 | -23.08% | 2 |
| UK excluding London | +77 | 10 | £195 | -35.00% | 1 |
| London | +103 | 8 | £225 | -10.00% | 1 |
| Midlands | - | 6 | £198 | - | |
| West Midlands | - | 5 | £195 | - | |
| Work from Home | +123 | 3 | £255 | -15.00% | |
| South West | +24 | 2 | £255 | -15.00% | |
| East Midlands | - | 1 | £270 | - | |
| North West | - | 1 | £188 | - | |
| North of England | - | 1 | £188 | - | |
| Scotland | - | 1 | - | - |
1st/2nd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 26 April 2024, 1st/2nd Line Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 1st/2nd Line Support Analyst in the job title.
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1st/2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: