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The median annual salary for a 1st/2nd Line Support Analyst was £26,500 in advertised job vacancies during the 6 months to 21 June 2018. The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 1st/2nd Line Support Analyst UK |
|
|
6 months to
21 Jun 2018 |
Same period 2017 |
Same period 2016 |
| Rank |
994 |
925 |
967 |
| Rank change year-on-year |
-69 |
+42 |
-50 |
| Permanent jobs requiring a 1st/2nd Line Support Analyst |
202 |
270 |
311 |
| As % of all permanent IT jobs advertised in the UK |
0.12% |
0.16% |
0.15% |
| As % of the Job Titles category |
0.12% |
0.16% |
0.16% |
| Number of salaries quoted |
186 |
240 |
280 |
| UK median annual salary |
£26,500 |
£25,500 |
£25,750 |
| Median salary % change year-on-year |
+3.92% |
-0.97% |
+3.00% |
| 10th Percentile |
£21,125 |
£21,000 |
£19,250 |
| 90th Percentile |
£36,000 |
£33,800 |
£33,750 |
| UK excluding London median annual salary |
£24,000 |
£24,000 |
£22,500 |
| % change year-on-year |
- |
+6.67% |
- |
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| All Permanent IT Job Vacancies UK |
| Permanent vacancies in the UK with a recognized job title |
166,189 |
166,064 |
194,291 |
| % of permanent IT jobs with a recognized job title |
96.33% |
96.24% |
96.61% |
| Number of salaries quoted |
135,115 |
136,769 |
163,202 |
| UK median annual salary |
£50,000 |
£47,500 |
£47,500 |
| Median salary % change year-on-year |
+5.26% |
- |
+5.56% |
| 10th Percentile |
£27,500 |
£27,500 |
£26,500 |
| 90th Percentile |
£80,000 |
£77,500 |
£76,250 |
| UK excluding London median annual salary |
£45,000 |
£42,500 |
£42,000 |
| % change year-on-year |
+5.88% |
+1.19% |
+5.00% |
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1st/2nd Line Support Analyst
Job Vacancy Trend
Job postings that featured 1st/2nd Line Support Analyst in the job title as a percentage of all IT jobs advertised.
1st/2nd Line Support Analyst
Salary Trend
This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st/2nd Line Support Analyst.
1st/2nd Line Support Analyst
Salary Histogram
The salary distribution of IT jobs citing 1st/2nd Line Support Analyst over the 6 months to 21 June 2018.
1st/2nd Line Support Analyst
Top 14 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support Analyst within the UK over the 6 months to 21 June 2018.
The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location |
Rank Change
on Same Period
Last Year |
Matching
Permanent
IT Job Ads |
Median Salary
Past 6 Months |
Median Salary
% Change
on Same Period
Last Year |
Live
Job
Vacancies |
| England |
-62 |
195 |
£26,500 |
+3.92% |
8 |
| UK excluding London |
-24 |
110 |
£24,000 |
- |
8 |
| London |
-56 |
88 |
£30,000 |
- |
|
| South East |
-8 |
37 |
£25,000 |
+2.04% |
4 |
| East of England |
+18 |
25 |
£23,500 |
+2.17% |
|
| South West |
+5 |
25 |
£22,000 |
-2.22% |
1 |
| North of England |
-12 |
13 |
£23,000 |
+2.22% |
3 |
| Midlands |
+9 |
7 |
£25,000 |
+11.11% |
|
| North West |
-2 |
7 |
£23,500 |
+6.82% |
2 |
| West Midlands |
+10 |
6 |
£25,000 |
+6.38% |
|
| Yorkshire |
-9 |
6 |
£22,500 |
-6.25% |
1 |
| Scotland |
-33 |
2 |
£28,000 |
+12.00% |
|
| Wales |
+9 |
1 |
£19,500 |
-13.33% |
|
| East Midlands |
-2 |
1 |
£27,000 |
+20.00% |
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1st/2nd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills
For the 6 months to 21 June 2018, 1st/2nd Line Support Analyst job roles required the following IT skills in order of popularity.
The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 1st/2nd Line Support Analyst in the job title.
1st/2nd Line Support Analyst Skill Set
Co-occurring IT Skills by Category
The follow tables expand on the table above by listing co-occurrences grouped by category.
The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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