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The median annual salary for a 1st/2nd Line Support Analyst was £25,000 in advertised job vacancies during the 6 months to 20 April 2018. The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 1st/2nd Line Support Analyst UK |
|
|
6 months to
20 Apr 2018 |
Same period 2017 |
Same period 2016 |
| Rank |
977 |
882 |
967 |
| Rank change year-on-year |
-95 |
+85 |
-66 |
| Permanent jobs requiring a 1st/2nd Line Support Analyst |
226 |
290 |
322 |
| As % of all permanent IT jobs advertised in the UK |
0.13% |
0.17% |
0.16% |
| As % of the Job Titles category |
0.13% |
0.17% |
0.16% |
| Number of salaries quoted |
218 |
260 |
288 |
| UK median annual salary |
£25,000 |
£26,000 |
£25,000 |
| Median salary % change year-on-year |
-3.85% |
+4.00% |
- |
| 10th Percentile |
£19,000 |
£21,000 |
£20,250 |
| 90th Percentile |
£33,750 |
£34,500 |
£33,000 |
| UK excluding London median annual salary |
£23,000 |
£24,000 |
£24,000 |
| % change year-on-year |
-4.17% |
- |
+6.67% |
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| All Permanent IT Job Vacancies UK |
| Permanent vacancies in the UK with a recognized job title |
171,222 |
166,598 |
197,717 |
| % of permanent IT jobs with a recognized job title |
96.46% |
96.55% |
96.61% |
| Number of salaries quoted |
140,041 |
138,371 |
165,893 |
| UK median annual salary |
£50,000 |
£47,500 |
£47,500 |
| Median salary % change year-on-year |
+5.26% |
- |
+5.56% |
| 10th Percentile |
£27,500 |
£27,250 |
£26,750 |
| 90th Percentile |
£80,000 |
£77,500 |
£76,250 |
| UK excluding London median annual salary |
£44,000 |
£42,500 |
£42,500 |
| % change year-on-year |
+3.53% |
- |
+6.25% |
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1st/2nd Line Support Analyst
Job Vacancy Trend
Job postings that featured 1st/2nd Line Support Analyst in the job title as a percentage of all IT jobs advertised.
1st/2nd Line Support Analyst
Salary Trend
This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st/2nd Line Support Analyst.
1st/2nd Line Support Analyst
Salary Histogram
The salary distribution of IT jobs citing 1st/2nd Line Support Analyst over the 6 months to 20 April 2018.
1st/2nd Line Support Analyst
Top 14 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support Analyst within the UK over the 6 months to 20 April 2018.
The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location |
Rank Change
on Same Period
Last Year |
Matching
Permanent
IT Job Ads |
Median Salary
Past 6 Months |
Median Salary
% Change
on Same Period
Last Year |
Live
Job
Vacancies |
| England |
-72 |
215 |
£25,000 |
-3.85% |
23 |
| UK excluding London |
-34 |
122 |
£23,000 |
-4.17% |
11 |
| London |
-68 |
96 |
£30,000 |
-1.64% |
12 |
| South East |
+1 |
53 |
£25,000 |
+1.01% |
6 |
| East of England |
+20 |
25 |
£23,250 |
+1.09% |
3 |
| South West |
-1 |
23 |
£22,000 |
-9.28% |
1 |
| Midlands |
-2 |
11 |
£25,000 |
+11.11% |
|
| West Midlands |
-2 |
10 |
£25,000 |
+13.64% |
|
| North of England |
-45 |
8 |
£22,500 |
+2.27% |
1 |
| North West |
-14 |
5 |
£24,750 |
+12.50% |
|
| Yorkshire |
-17 |
3 |
£22,500 |
+2.27% |
1 |
| Scotland |
-40 |
2 |
£28,000 |
+12.00% |
|
| Wales |
+3 |
1 |
£19,500 |
-13.33% |
|
| East Midlands |
-5 |
1 |
£20,500 |
-8.89% |
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1st/2nd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills
For the 6 months to 20 April 2018, 1st/2nd Line Support Analyst job roles required the following IT skills in order of popularity.
The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 1st/2nd Line Support Analyst in the job title.
1st/2nd Line Support Analyst Skill Set
Co-occurring IT Skills by Category
The follow tables expand on the table above by listing co-occurrences grouped by category.
The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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