1st/2nd Line Support Analyst
UK
The median 1st/2nd Line Support Analyst salary in the UK is £35,000 per year, according to job vacancies posted during the 6 months leading to 8 December 2024.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 8 Dec 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 735 | 666 | 971 |
| Rank change year-on-year | -69 | +305 | +34 |
| Permanent jobs requiring a 1st/2nd Line Support Analyst | 31 | 64 | 103 |
| As % of all permanent jobs advertised in the UK | 0.045% | 0.12% | 0.084% |
| As % of the Job Titles category | 0.048% | 0.13% | 0.088% |
| Number of salaries quoted | 29 | 61 | 87 |
| 10th Percentile | £28,600 | £21,250 | £23,000 |
| 25th Percentile | £33,500 | £26,750 | £26,250 |
| Median annual salary (50th Percentile) | £35,000 | £32,500 | £31,500 |
| Median % change year-on-year | +7.69% | +3.17% | +12.50% |
| 75th Percentile | £38,000 | £40,250 | £40,000 |
| 90th Percentile | £45,000 | £45,000 | £47,750 |
| UK excluding London median annual salary | £33,875 | £27,500 | £29,500 |
| % change year-on-year | +23.18% | -6.78% | +11.32% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 64,932 | 50,573 | 117,209 |
| % of permanent jobs with a recognized job title | 93.61% | 95.45% | 95.42% |
| Number of salaries quoted | 32,232 | 36,954 | 73,757 |
| 10th Percentile | £32,500 | £31,250 | £32,798 |
| 25th Percentile | £43,650 | £42,500 | £45,000 |
| Median annual salary (50th Percentile) | £57,560 | £60,000 | £60,000 |
| Median % change year-on-year | -4.07% | - | +4.35% |
| 75th Percentile | £77,500 | £80,000 | £81,250 |
| 90th Percentile | £95,000 | £97,500 | £98,750 |
| UK excluding London median annual salary | £52,500 | £52,500 | £52,500 |
| % change year-on-year | - | - | +5.00% |
1st/2nd Line Support Analyst
Job Vacancy Trend
Job postings that featured 1st/2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised.
1st/2nd Line Support Analyst
Salary Trend
3-month moving average salary quoted in jobs citing 1st/2nd Line Support Analyst.
1st/2nd Line Support Analyst
Salary Histogram
Salary distribution for jobs citing 1st/2nd Line Support Analyst over the 6 months to 8 December 2024.
1st/2nd Line Support Analyst
Top 8 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support Analyst within the UK over the 6 months to 8 December 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -90 | 30 | £35,000 | +7.69% | 4 |
| London | -25 | 25 | £35,000 | -2.78% | 1 |
| Work from Home | -14 | 7 | £35,000 | -4.11% | |
| UK excluding London | -93 | 6 | £33,875 | +23.18% | 3 |
| South East | -52 | 3 | £35,000 | +45.83% | 1 |
| North of England | -37 | 2 | £32,625 | +3.57% | 1 |
| North West | -44 | 2 | £32,625 | +2.76% | 1 |
| Scotland | -7 | 1 | £29,000 | -4.92% |
1st/2nd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 8 December 2024, 1st/2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 1st/2nd Line Support Analyst in the job title.
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1st/2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: