Call Centre Manager
UK
The median Call Centre Manager daily rate in the UK is £288 according to job vacancies posted during the 6 months to 5 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 5 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 598 | - | 862 |
| Rank change year-on-year | - | - | - |
| Contract jobs requiring a Call Centre Manager | 2 | 0 | 1 |
| As % of all contract jobs advertised in the UK | 0.005% | - | 0.001% |
| As % of the Job Titles category | 0.005% | - | 0.001% |
| Number of daily rates quoted | 2 | 0 | 1 |
| 10th Percentile | £266 | - | - |
| 25th Percentile | £272 | - | £164 |
| Median daily rate (50th Percentile) | £288 | - | £168 |
| 75th Percentile | £297 | - | £171 |
| 90th Percentile | £299 | - | - |
| UK excluding London median daily rate | £288 | - | - |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 40,029 | 55,895 | 84,701 |
| % of contract IT jobs with a recognized job title | 92.75% | 94.62% | 95.46% |
| Number of daily rates quoted | 26,060 | 39,048 | 59,505 |
| 10th Percentile | £280 | £313 | £313 |
| 25th Percentile | £409 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £490 | £500 | £475 |
| % change year-on-year | -2.00% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,665 | 1,566 | 2,078 |
| 10th Percentile | £12.86 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.11 | £15.72 |
| Median hourly rate | £36.50 | £45.00 | £23.60 |
| Median % change year-on-year | -18.89% | +90.68% | +4.89% |
| 75th Percentile | £61.30 | £65.75 | £49.25 |
| 90th Percentile | £72.50 | £76.00 | £63.75 |
| UK excluding London median hourly rate | £40.00 | £42.00 | £19.52 |
| % change year-on-year | -4.76% | +115.16% | +2.74% |
Call Centre Manager
Job Vacancy Trend
Job postings that featured Call Centre Manager in the job title as a proportion of all IT jobs advertised.
Call Centre Manager
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Call Centre Manager.
Call Centre Manager
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Call Centre Manager.
Call Centre Manager
Top 3 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Call Centre Manager within the UK over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | - | 2 | £288 | - | 3 |
| East of England | - | 2 | £288 | - | 1 |
| UK excluding London | - | 2 | £288 | - | 3 |
Call Centre Manager Skill Set
Top 9 Co-occurring Skills and Capabilities
For the 6 months to 5 May 2024, Call Centre Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Call Centre Manager in the job title.
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Call Centre Manager Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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