Period
to 18 November 2017

The median contractor rate for a Technical Support Consultant was £350 per day in advertised job vacancies during the 6 months to 18 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Technical Support Consultant
UK
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 876 869 885
Rank change year-on-year -7 +16 -22
Contract jobs requiring a Technical Support Consultant 13 17 19
As % of all contract IT jobs advertised in the UK 0.013% 0.016% 0.017%
As % of the Job Titles category 0.013% 0.017% 0.017%
Number of daily rates quoted 7 5 9
UK median daily rate £350 £450 £450
Median daily rate % change year-on-year -22.22% - +40.63%
10th Percentile £255 £302 £310
90th Percentile £526 £535 £525
UK excluding London median daily rate £350 £450 £450
% change year-on-year -22.22% - +40.63%
Number of hourly rates quoted 0 2 0
UK median hourly rate - £30.74 -
UK excluding London median hourly rate - £27.50 -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 96790 100139 109026
% of contract IT jobs with a recognized job title 94.81% 94.77% 94.89%
Number of daily rates quoted 63814 65329 69364
UK median daily rate £448 £425 £400
Median daily rate % change year-on-year +5.29% +6.25% -
10th Percentile £260 £250 £250
90th Percentile £625 £600 £588
UK excluding London median daily rate £400 £392 £375
% change year-on-year +1.98% +4.60% +4.17%
Number of hourly rates quoted 2894 3317 4130
UK median hourly rate £18.70 £18.00 £18.00
Median hourly rate % change year-on-year +3.89% - +9.09%
10th Percentile £10.96 £10.50 £10.50
90th Percentile £47.83 £47.25 £45.00
UK excluding London median hourly rate £17.74 £17.50 £17.50
% change year-on-year +1.37% - +8.29%

Technical Support Consultant
Job Vacancy Trend

Job postings that featured Technical Support Consultant in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Technical Support Consultant in the UK

Technical Support Consultant
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support Consultant.

Contractor daily rate trend for Technical Support Consultant in the UK

Technical Support Consultant
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Technical Support Consultant over the 6 months to 18 November 2017.

Contractor daily rate histogram for Technical Support Consultant in the UK

Technical Support Consultant
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Technical Support Consultant.

Contractor hourly rate trend for Technical Support Consultant in the UK

Technical Support Consultant
Top 8 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Consultant within the UK over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +40 13 £350 -22.22% 4
UK excluding London +31 8 £350 -22.22% 4
South East +12 5 £350 - 1
London -6 5 £325 +2.36%
North of England +65 1 £300 -45.45% 3
Midlands +26 1 £500 +11.11%
South West +12 1 - -
Yorkshire - 1 £300 - 1

Technical Support Consultant Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 18 November 2017, Technical Support Consultant contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Technical Support Consultant in the job title.

1 5 (38.46%) Skype for Business
2 4 (30.77%) MS Exchange
2 4 (30.77%) Active Directory
2 4 (30.77%) Windows
2 4 (30.77%) Office 365
2 4 (30.77%) Windows Server
3 2 (15.38%) Root Cause Analysis
3 2 (15.38%) Linux Command Line
3 2 (15.38%) Analytical Skills
3 2 (15.38%) Linux
3 2 (15.38%) Apache
3 2 (15.38%) CRM
3 2 (15.38%) E-Commerce
3 2 (15.38%) MySQL
3 2 (15.38%) SQL Server
3 2 (15.38%) Web Services
3 2 (15.38%) Drupal
3 2 (15.38%) Publishing
3 2 (15.38%) LAMP
4 1 (7.69%) Oracle Workflow
4 1 (7.69%) VMware
4 1 (7.69%) Asset Management
4 1 (7.69%) ActiveMQ
4 1 (7.69%) General Ledger
4 1 (7.69%) Local Government
4 1 (7.69%) Capita
4 1 (7.69%) Marketing
4 1 (7.69%) BladeLogic
4 1 (7.69%) Degree
4 1 (7.69%) Migration

Technical Support Consultant Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (38.46%) Skype for Business
2 4 (30.77%) MS Exchange
3 2 (15.38%) Apache
3 2 (15.38%) Drupal
4 1 (7.69%) Apache Solr
4 1 (7.69%) CMS
4 1 (7.69%) Oracle Workflow
4 1 (7.69%) Tomcat
Business Applications
1 1 (7.69%) Oracle Assets
1 1 (7.69%) Oracle Cash Management
1 1 (7.69%) Oracle EBS
1 1 (7.69%) Oracle EBS R12
1 1 (7.69%) Oracle Internet Expenses
1 1 (7.69%) Oracle iProcurement
1 1 (7.69%) Oracle Payables
1 1 (7.69%) Oracle Receivables
1 1 (7.69%) Relativity
Cloud Services
1 4 (30.77%) Office 365
Communications & Networking
1 1 (7.69%) Firewall
1 1 (7.69%) Remote Desktop
1 1 (7.69%) Skype
1 1 (7.69%) TCP/IP
1 1 (7.69%) VSAN
Database & Business Intelligence
1 2 (15.38%) MySQL
1 2 (15.38%) SQL Server
2 1 (7.69%) Oracle BI Publisher
2 1 (7.69%) Oracle Reports
Development Applications
1 1 (7.69%) Oracle Forms
General
1 2 (15.38%) Publishing
2 1 (7.69%) General Ledger
2 1 (7.69%) Law
2 1 (7.69%) Local Government
2 1 (7.69%) Marketing
Libraries, Frameworks & Software Standards
1 2 (15.38%) LAMP
1 2 (15.38%) Web Services
2 1 (7.69%) ActiveMQ
2 1 (7.69%) Apache Camel
2 1 (7.69%) XML
2 1 (7.69%) XSLT
Miscellaneous
1 2 (15.38%) Analytical Skills
1 2 (15.38%) Linux Command Line
Operating Systems
1 4 (30.77%) Windows
1 4 (30.77%) Windows Server
2 2 (15.38%) Linux
Processes & Methodologies
1 2 (15.38%) CRM
1 2 (15.38%) E-Commerce
1 2 (15.38%) Root Cause Analysis
2 1 (7.69%) Asset Management
2 1 (7.69%) Business Intelligence
2 1 (7.69%) Cash Management
2 1 (7.69%) Continuous Improvement
2 1 (7.69%) EAM
2 1 (7.69%) E-Discovery
2 1 (7.69%) ERP
2 1 (7.69%) Migration
2 1 (7.69%) Test Automation
2 1 (7.69%) Workflow
Programming Languages
1 1 (7.69%) PHP
1 1 (7.69%) PL/SQL
1 1 (7.69%) SQL
Qualifications
1 1 (7.69%) Degree
1 1 (7.69%) MCSA
1 1 (7.69%) MCSE
1 1 (7.69%) Microsoft Certification
Quality Assurance & Compliance
1 1 (7.69%) ISO 9001
System Software
1 4 (30.77%) Active Directory
2 1 (7.69%) Terminal Services
2 1 (7.69%) vSphere
2 1 (7.69%) XenDesktop
Systems Management
1 1 (7.69%) BladeLogic
1 1 (7.69%) Cisco CUCM
Vendors
1 1 (7.69%) Avaya
1 1 (7.69%) BMC
1 1 (7.69%) Capita
1 1 (7.69%) Cisco
1 1 (7.69%) Citrix
1 1 (7.69%) Oracle
1 1 (7.69%) Salesforce Marketing Cloud
1 1 (7.69%) Salesforce.com
1 1 (7.69%) VMware